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chatbot.py
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import requests
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import json
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from sentence_transformers import SentenceTransformer
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import numpy as np
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from sklearn.metrics.pairwise import cosine_similarity
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from recommender import CourseRecommender
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import re
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import string
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from difflib import SequenceMatcher
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import random
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import time
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class Chatbot:
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def __init__(self):
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self.qa_pairs = []
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self.question_embeddings = []
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self.model = None
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self.database_url = "https://database-dhe2.onrender.com"
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self.recommender = None
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self.conversation_history = []
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self.user_context = {}
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self.load_model()
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self.load_recommender()
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self.load_qa_data()
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self.load_conversational_responses()
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def load_model(self):
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"""Load the sentence transformer model with error handling"""
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import time
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import os
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# List of models to try in order of preference
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models_to_try = [
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'all-MiniLM-L6-v2',
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'paraphrase-MiniLM-L6-v2',
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'all-MiniLM-L12-v2'
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]
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for model_name in models_to_try:
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try:
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print(f"Loading sentence transformer model: {model_name}...")
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# Try with cache directory first
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cache_dir = os.path.join(os.getcwd(), 'model_cache')
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os.makedirs(cache_dir, exist_ok=True)
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self.model = SentenceTransformer(model_name, cache_folder=cache_dir)
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print(f"Model {model_name} loaded successfully")
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return
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except Exception as e:
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print(f"Error loading {model_name}: {str(e)}")
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continue
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# If all models fail, try without cache
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try:
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print("Trying without cache directory...")
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self.model = SentenceTransformer('all-MiniLM-L6-v2')
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print("Model loaded successfully without cache")
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except Exception as e:
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print(f"Final attempt failed: {str(e)}")
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raise Exception("Could not load any sentence transformer model")
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def load_recommender(self):
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"""Load the course recommender with error handling"""
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try:
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print("Loading course recommender...")
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self.recommender = CourseRecommender()
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print("Recommender loaded successfully")
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except Exception as e:
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print(f"Error loading recommender: {str(e)}")
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self.recommender = None
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def load_qa_data(self):
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"""Load Q&A pairs from the faqs table in the database"""
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try:
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# The API requires a question parameter, so we can't load all FAQs at once
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# Instead, we'll use the API for real-time querying and keep fallback data
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print("Database API requires question parameter - using real-time querying with fallback data")
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self._load_fallback_data()
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except Exception as e:
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print(f"Error loading FAQ data: {str(e)}")
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self._load_fallback_data()
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def _load_fallback_data(self):
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"""Load fallback data if database is unavailable"""
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# No fallback data - rely entirely on database API and conversational responses
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self.qa_pairs = []
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self.question_embeddings = []
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print("No fallback data loaded - using database API and conversational responses only")
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def load_conversational_responses(self):
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"""Load conversational response templates and patterns"""
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self.conversational_patterns = {
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'greetings': [
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"Hello! How can I help you today?",
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"Hi there! What can I assist you with?",
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"Good day! I'm here to help with your questions.",
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"Hello! I'm your AI assistant. What would you like to know?"
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],
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'farewells': [
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"Goodbye! Have a great day!",
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"See you later! Feel free to ask if you need more help.",
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"Take care! I'm here whenever you need assistance.",
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"Bye! Don't hesitate to reach out if you have more questions."
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],
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'thanks': [
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"You're welcome! Is there anything else I can help you with?",
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"My pleasure! What else would you like to know?",
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"Happy to help! Any other questions?",
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"Glad I could assist! Feel free to ask more questions."
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],
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'confusion': [
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"I'm not sure I understand that. Could you rephrase your question?",
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"That's an interesting question. Could you provide more details?",
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"I want to help you better. Can you explain that differently?",
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"Let me try to understand. Could you ask that in another way?"
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],
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'general_help': [
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"I can help you with information about the university, courses, admissions, and more. What would you like to know?",
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"I'm here to assist with university-related questions. What can I help you with?",
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"I can provide information about courses, admissions, campus locations, and other university topics. What do you need?",
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"Feel free to ask me about university services, courses, or any other questions you might have!"
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],
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'encouragement': [
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"That's a great question! Let me help you with that.",
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"I'm here to help you find the information you need.",
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"Don't worry, I'll do my best to assist you.",
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"I understand you're looking for information. Let me help!"
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]
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}
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# Common question patterns for better understanding
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self.question_patterns = {
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'location': ['where', 'location', 'address', 'find', 'located'],
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'time': ['when', 'time', 'schedule', 'hours', 'open', 'close'],
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'contact': ['contact', 'phone', 'email', 'call', 'reach'],
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'admission': ['admission', 'apply', 'application', 'requirements', 'deadline'],
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'course': ['course', 'program', 'degree', 'study', 'major'],
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'help': ['help', 'assist', 'support', 'guide', 'how to']
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}
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print("Conversational response system loaded")
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def detect_conversation_intent(self, user_input):
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"""Detect the type of conversation the user is having"""
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user_input_lower = user_input.lower().strip()
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# Greeting detection
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greetings = ['hello', 'hi', 'hey', 'good morning', 'good afternoon', 'good evening', 'greetings']
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if any(greeting in user_input_lower for greeting in greetings):
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return 'greeting'
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# Farewell detection
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farewells = ['bye', 'goodbye', 'see you', 'farewell', 'take care', 'later']
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if any(farewell in user_input_lower for farewell in farewells):
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return 'farewell'
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# Thanks detection
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thanks = ['thank', 'thanks', 'appreciate', 'grateful']
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if any(thank in user_input_lower for thank in thanks):
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return 'thanks'
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# Help request detection
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help_words = ['help', 'assist', 'support', 'guide', 'how', 'what can you do']
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if any(help_word in user_input_lower for help_word in help_words):
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return 'help_request'
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# Question type detection
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for category, keywords in self.question_patterns.items():
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if any(keyword in user_input_lower for keyword in keywords):
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return f'question_{category}'
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return 'general_question'
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def generate_conversational_response(self, user_input, intent=None):
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"""Generate a conversational response when no specific answer is found"""
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if intent is None:
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intent = self.detect_conversation_intent(user_input)
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# Store conversation context
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self.conversation_history.append({
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'user': user_input,
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'intent': intent,
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'timestamp': time.time()
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})
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# Keep only last 10 interactions
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if len(self.conversation_history) > 10:
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self.conversation_history = self.conversation_history[-10:]
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# Generate response based on intent
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if intent in self.conversational_patterns:
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base_response = random.choice(self.conversational_patterns[intent])
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else:
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base_response = random.choice(self.conversational_patterns['general_help'])
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# Add contextual information based on question type
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contextual_info = self.get_contextual_help(user_input, intent)
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if contextual_info:
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response = f"{base_response}\n\n{contextual_info}"
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else:
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response = base_response
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# Add follow-up suggestions
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suggestions = self.get_follow_up_suggestions(intent)
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if suggestions:
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response += f"\n\nYou might also want to ask about:\n{suggestions}"
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# Add note about logging the question for improvement
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if intent not in ['greeting', 'farewell', 'thanks']:
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response += f"\n\nNote: Your question has been logged to help improve our knowledge base."
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return response
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def get_contextual_help(self, user_input, intent):
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"""Provide contextual help based on the question type"""
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user_input_lower = user_input.lower()
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if intent == 'question_location':
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return "I can help you find locations on campus. Try asking about specific places like 'admission office', 'library', 'cafeteria', or 'registrar office'."
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elif intent == 'question_time':
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return "I can help with schedules and timing. Ask about office hours, class schedules, or event times."
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elif intent == 'question_contact':
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return "I can help you find contact information. Ask about specific departments or offices you need to reach."
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elif intent == 'question_admission':
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return "I can help with admission-related questions. Ask about requirements, deadlines, application process, or admission office location."
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elif intent == 'question_course':
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return "I can help with course information. Ask about specific programs, requirements, or course recommendations."
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return None
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def get_follow_up_suggestions(self, intent):
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"""Provide follow-up suggestions based on the conversation context"""
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suggestions = {
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'greeting': "• University services\n• Course information\n• Admission requirements\n• Campus locations",
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'question_location': "• Admission office hours\n• Library location\n• Cafeteria hours\n• Parking areas",
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'question_admission': "• Application deadlines\n• Required documents\n• Admission office location\n• Course requirements",
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'question_course': "• Available programs\n• Course recommendations\n• Prerequisites\n• Career paths",
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'help_request': "• Campus locations\n• University services\n• Course information\n• Admission process"
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}
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return suggestions.get(intent, "• Campus information\n• University services\n• Course details\n• Admission help")
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def query_database_api(self, user_input):
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"""Query the database API for a real-time answer"""
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try:
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faqs_url = f"{self.database_url}/faqs"
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print(f"Querying database API: {faqs_url} with question: {user_input[:50]}...")
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response = requests.get(faqs_url, params={'question': user_input}, timeout=10)
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print(f"Database API response: Status {response.status_code}")
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if response.status_code == 200:
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data = response.json()
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print(f"Database API data: {data}")
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if data.get('answer') and data.get('source') != 'not_found':
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print("Found answer in database")
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return {
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'question': user_input,
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'answer': data.get('answer'),
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'source': 'database'
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}
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else:
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print("No answer found in database")
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# Log unanswered question for future improvement
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self.log_unanswered_question(user_input)
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else:
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print(f"Database API error: {response.status_code} - {response.text}")
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return None
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except requests.exceptions.Timeout:
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print("Database API timeout")
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return None
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except requests.exceptions.ConnectionError:
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print("Database API connection error")
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return None
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except Exception as e:
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print(f"Error querying database API: {str(e)}")
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return None
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def log_unanswered_question(self, question):
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"""Log unanswered questions to the database for future reference"""
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try:
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unanswered_url = f"{self.database_url}/unanswered_questions"
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# Prepare data for unanswered question (matching your database server format)
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unanswered_data = {
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'question': question.strip()
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}
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print(f"Logging unanswered question: {question[:50]}...")
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# Try to send to database
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response = requests.post(unanswered_url, json=unanswered_data, timeout=5)
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if response.status_code == 200:
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print("Unanswered question logged successfully")
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return True
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elif response.status_code == 201:
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print("Unanswered question created successfully")
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return True
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else:
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print(f"Failed to log unanswered question: {response.status_code} - {response.text[:100]}")
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return False
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except requests.exceptions.Timeout:
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print("Timeout logging unanswered question")
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return False
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except requests.exceptions.ConnectionError:
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print("Connection error logging unanswered question")
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return False
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except Exception as e:
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print(f"Error logging unanswered question: {str(e)}")
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return False
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# Don't raise the exception - this shouldn't break the main flow
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def get_unanswered_questions(self):
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"""Get list of unanswered questions from the database"""
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try:
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# Note: Your database server doesn't have a GET endpoint for unanswered_questions
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# This would need to be added to your Flask server
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print("Note: GET endpoint for unanswered_questions not available in current database server")
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return []
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except Exception as e:
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print(f"Error getting unanswered questions: {str(e)}")
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return []
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def find_best_match(self, user_input, threshold=0.5):
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"""Find the best matching question using database API only"""
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# Only try to get answer from database API
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db_result = self.query_database_api(user_input)
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if db_result:
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return db_result, 1.0 # High confidence for database results
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# No local data to fall back to - return None
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return None, 0
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def get_response(self, user_input):
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"""Get response for user input"""
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if not user_input.strip():
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return "Please enter a message."
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# First, try to find a specific answer from database
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best_match, similarity = self.find_best_match(user_input)
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if best_match and similarity >= 0.5: # Only use specific answers if confidence is high enough
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source = best_match.get('source', 'database')
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answer = best_match.get('answer', 'No answer found')
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# Add source indicator for database answers
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if source == 'database':
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answer = f"\n{answer}"
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return {
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'answer': answer,
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'confidence': float(similarity),
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'matched_question': best_match.get('question', ''),
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'status': 'success',
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'source': source
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}
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else:
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# Use conversational AI for all other questions
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conversational_response = self.generate_conversational_response(user_input)
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return {
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'answer': conversational_response,
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'confidence': 0.8, # High confidence for conversational responses
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'matched_question': '',
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'status': 'conversational',
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'source': 'conversational_ai'
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}
|
| 380 |
-
|
| 381 |
-
def get_qa_count(self):
|
| 382 |
-
"""Get the number of loaded Q&A pairs"""
|
| 383 |
-
return len(self.qa_pairs)
|
| 384 |
-
|
| 385 |
-
def get_unanswered_stats(self):
|
| 386 |
-
"""Get statistics about unanswered questions"""
|
| 387 |
-
try:
|
| 388 |
-
unanswered_questions = self.get_unanswered_questions()
|
| 389 |
-
if not unanswered_questions:
|
| 390 |
-
return "No unanswered questions found."
|
| 391 |
-
|
| 392 |
-
# Count questions by date
|
| 393 |
-
from collections import defaultdict
|
| 394 |
-
date_counts = defaultdict(int)
|
| 395 |
-
for question in unanswered_questions:
|
| 396 |
-
if isinstance(question, dict) and 'timestamp' in question:
|
| 397 |
-
date = question['timestamp'][:10] # Get just the date part
|
| 398 |
-
date_counts[date] += 1
|
| 399 |
-
|
| 400 |
-
stats = f"Unanswered Questions Statistics:\n"
|
| 401 |
-
stats += f"Total unanswered questions: {len(unanswered_questions)}\n\n"
|
| 402 |
-
stats += "Questions by date:\n"
|
| 403 |
-
|
| 404 |
-
for date in sorted(date_counts.keys(), reverse=True):
|
| 405 |
-
stats += f" {date}: {date_counts[date]} questions\n"
|
| 406 |
-
|
| 407 |
-
return stats
|
| 408 |
-
|
| 409 |
-
except Exception as e:
|
| 410 |
-
return f"Error getting unanswered statistics: {str(e)}"
|
| 411 |
-
|
| 412 |
-
def get_course_recommendations(self, stanine, gwa, strand, hobbies):
|
| 413 |
-
"""Get course recommendations using the recommender system"""
|
| 414 |
-
try:
|
| 415 |
-
# Validate inputs
|
| 416 |
-
stanine = int(stanine) if isinstance(stanine, str) else stanine
|
| 417 |
-
gwa = float(gwa) if isinstance(gwa, str) else gwa
|
| 418 |
-
|
| 419 |
-
if not (1 <= stanine <= 9):
|
| 420 |
-
return "Stanine score must be between 1 and 9"
|
| 421 |
-
if not (75 <= gwa <= 100):
|
| 422 |
-
return "GWA must be between 75 and 100"
|
| 423 |
-
if not strand:
|
| 424 |
-
return "Please select a strand"
|
| 425 |
-
if not hobbies or not str(hobbies).strip():
|
| 426 |
-
return "Please enter your hobbies/interests"
|
| 427 |
-
|
| 428 |
-
if self.recommender is None:
|
| 429 |
-
return "Course recommendation system is not available at the moment. Please try again later."
|
| 430 |
-
|
| 431 |
-
# Get recommendations
|
| 432 |
-
recommendations = self.recommender.recommend_courses(
|
| 433 |
-
stanine=stanine,
|
| 434 |
-
gwa=gwa,
|
| 435 |
-
strand=strand,
|
| 436 |
-
hobbies=str(hobbies)
|
| 437 |
-
)
|
| 438 |
-
|
| 439 |
-
if not recommendations:
|
| 440 |
-
return "No recommendations available at the moment."
|
| 441 |
-
|
| 442 |
-
# Format response (without confidence scores)
|
| 443 |
-
response = f"## Course Recommendations for You\n\n"
|
| 444 |
-
response += f"**Profile:** Stanine {stanine}, GWA {gwa}, {strand} Strand\n"
|
| 445 |
-
response += f"**Interests:** {hobbies}\n\n"
|
| 446 |
-
|
| 447 |
-
for i, rec in enumerate(recommendations, 1):
|
| 448 |
-
response += f"### {i}. {rec['code']} - {rec['name']}\n\n"
|
| 449 |
-
|
| 450 |
-
return response
|
| 451 |
-
|
| 452 |
-
except Exception as e:
|
| 453 |
-
return f"Error getting recommendations: {str(e)}"
|
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