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# Common Issues
## 403: You don't have access to this conversation
This usually happens when running Chat UI over HTTP without proper cookie configuration.
**Recommended:** Set up a reverse proxy (NGINX, Caddy) to handle HTTPS.
**Alternative:** If you must run over HTTP, configure cookies:
```ini
COOKIE_SECURE=false
COOKIE_SAMESITE=lax
```
Also ensure `PUBLIC_ORIGIN` matches your actual URL:
```ini
PUBLIC_ORIGIN=http://localhost:5173
```
## Models not loading
If models aren't appearing in the UI:
1. Verify `OPENAI_BASE_URL` is correct and accessible
2. Check that `OPENAI_API_KEY` is valid
3. Ensure the endpoint returns models at `${OPENAI_BASE_URL}/models`
## Database connection errors
For development, you can skip MongoDB entirely - Chat UI will use an embedded database.
For production, verify:
- `MONGODB_URL` is a valid connection string
- Your IP is whitelisted (for MongoDB Atlas)
- The database user has read/write permissions
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