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import pandas as pd
import pypdf
import docx2txt
import numpy as np
import os
import json
import time
from datetime import datetime
from typing import Dict, List, Optional
# Hybrid + Re-ranking imports
from rank_bm25 import BM25Okapi
from sentence_transformers import SentenceTransformer, CrossEncoder
from langchain_text_splitters import RecursiveCharacterTextSplitter
# ======================================
# CONFIG
# ======================================
EMBED_MODEL = "sentence-transformers/all-MiniLM-L6-v2"
RERANKER_MODEL = "cross-encoder/ms-marco-MiniLM-L-6-v2"
CHUNK_SIZE = 800
CHUNK_OVERLAP = 100
RETRIEVE_K = 15
FINAL_K = 5
# ======================================
# Global Variables
# ======================================
print("Loading embedding and reranker models...")
embed_model = SentenceTransformer(EMBED_MODEL)
reranker = CrossEncoder(RERANKER_MODEL)
# Track evaluation data
evaluation_log = []
query_counter = 0
current_session_id = datetime.now().strftime("%Y%m%d_%H%M%S")
# For retrieval evaluation (ground truth mapping)
ground_truth_map = {}
print("Models loaded successfully!")
# ======================================
# Industry-Standard Retrieval Quality Evaluator
# ======================================
class RetrievalEvaluator:
"""Evaluates retrieval quality: Precision@K, Recall@K, MRR, NDCG, Hit Rate"""
@staticmethod
def precision_at_k(retrieved_chunks: List[str], relevant_chunks: List[str], k: int) -> float:
"""Precision@K: Of top K retrieved, how many are relevant"""
if k == 0:
return 0.0
top_k = retrieved_chunks[:k]
relevant_set = set(relevant_chunks)
relevant_retrieved = sum(1 for chunk in top_k if chunk in relevant_set)
return relevant_retrieved / k
@staticmethod
def recall_at_k(retrieved_chunks: List[str], relevant_chunks: List[str], k: int) -> float:
"""Recall@K: Of all relevant chunks, how many are in top K"""
top_k = retrieved_chunks[:k]
relevant_set = set(relevant_chunks)
relevant_retrieved = sum(1 for chunk in top_k if chunk in relevant_set)
total_relevant = len(relevant_set)
return relevant_retrieved / total_relevant if total_relevant > 0 else 0.0
@staticmethod
def mrr(retrieved_chunks: List[str], relevant_chunks: List[str]) -> float:
"""Mean Reciprocal Rank: 1 / position of first relevant chunk"""
relevant_set = set(relevant_chunks)
for i, chunk in enumerate(retrieved_chunks, start=1):
if chunk in relevant_set:
return 1.0 / i
return 0.0
@staticmethod
def hit_rate_at_k(retrieved_chunks: List[str], relevant_chunks: List[str], k: int) -> float:
"""Hit Rate@K: Whether at least one relevant chunk appears in top K"""
top_k = retrieved_chunks[:k]
relevant_set = set(relevant_chunks)
return 1.0 if any(chunk in relevant_set for chunk in top_k) else 0.0
@staticmethod
def ndcg_at_k(retrieved_chunks: List[str], relevant_chunks: List[str], k: int) -> float:
"""NDCG@K: Normalized Discounted Cumulative Gain"""
relevant_set = set(relevant_chunks)
# DCG
dcg = 0.0
for i, chunk in enumerate(retrieved_chunks[:k], start=1):
if chunk in relevant_set:
dcg += 1.0 / np.log2(i + 1)
# IDCG (ideal DCG)
ideal_relevant = min(len(relevant_set), k)
idcg = sum(1.0 / np.log2(i + 1) for i in range(1, ideal_relevant + 1))
return dcg / idcg if idcg > 0 else 0.0
@staticmethod
def average_precision(retrieved_chunks: List[str], relevant_chunks: List[str]) -> float:
"""Average Precision: Average of precision at each relevant chunk position"""
relevant_set = set(relevant_chunks)
if not relevant_set:
return 0.0
precisions = []
relevant_found = 0
for i, chunk in enumerate(retrieved_chunks, start=1):
if chunk in relevant_set:
relevant_found += 1
precisions.append(relevant_found / i)
return sum(precisions) / len(relevant_set) if precisions else 0.0
def evaluate_retrieval(self, query: str, retrieved_chunks: List[str], relevant_chunks: List[str]) -> Dict:
"""Calculate all retrieval metrics"""
if not relevant_chunks:
return {
"precision_at_1": None, "precision_at_3": None, "precision_at_5": None,
"recall_at_5": None, "recall_at_10": None,
"hit_rate_at_1": None, "hit_rate_at_3": None, "hit_rate_at_5": None,
"mrr": None, "ndcg_at_5": None, "map_score": None,
"retrieval_quality_score": None,
}
metrics = {
# Precision
"precision_at_1": round(self.precision_at_k(retrieved_chunks, relevant_chunks, 1), 3),
"precision_at_3": round(self.precision_at_k(retrieved_chunks, relevant_chunks, 3), 3),
"precision_at_5": round(self.precision_at_k(retrieved_chunks, relevant_chunks, 5), 3),
# Recall
"recall_at_5": round(self.recall_at_k(retrieved_chunks, relevant_chunks, 5), 3),
"recall_at_10": round(self.recall_at_k(retrieved_chunks, relevant_chunks, 10), 3),
# Hit Rate
"hit_rate_at_1": round(self.hit_rate_at_k(retrieved_chunks, relevant_chunks, 1), 3),
"hit_rate_at_3": round(self.hit_rate_at_k(retrieved_chunks, relevant_chunks, 3), 3),
"hit_rate_at_5": round(self.hit_rate_at_k(retrieved_chunks, relevant_chunks, 5), 3),
# Ranking metrics
"mrr": round(self.mrr(retrieved_chunks, relevant_chunks), 3),
"ndcg_at_5": round(self.ndcg_at_k(retrieved_chunks, relevant_chunks, 5), 3),
"map_score": round(self.average_precision(retrieved_chunks, relevant_chunks), 3),
}
# Overall retrieval quality score (weighted average)
metrics["retrieval_quality_score"] = round(
(metrics["precision_at_5"] * 0.25 +
metrics["recall_at_5"] * 0.25 +
metrics["mrr"] * 0.2 +
metrics["ndcg_at_5"] * 0.15 +
metrics["map_score"] * 0.15), 3
)
return metrics
retrieval_evaluator = RetrievalEvaluator()
# ======================================
# Industry-Standard RAG Evaluator
# ======================================
class RAGEvaluator:
@staticmethod
def evaluate_hallucination(answer: str, context: str) -> dict:
"""Faithfulness/Hallucination: % of claims not supported by context"""
answer_sentences = [s.strip() for s in answer.split('.') if len(s.strip()) > 10]
context_lower = context.lower()
stopwords = {'the', 'a', 'an', 'and', 'or', 'but', 'in', 'on', 'at', 'to', 'for', 'of', 'with', 'by', 'is', 'are', 'was', 'were'}
unsupported_claims = []
for sent in answer_sentences:
words = set(sent.lower().split())
content_words = words - stopwords
if content_words:
matches = sum(1 for word in content_words if word in context_lower)
if matches / len(content_words) < 0.3:
unsupported_claims.append(sent[:100])
hallucination_score = len(unsupported_claims) / len(answer_sentences) if answer_sentences else 0
return {
"hallucination_score": round(hallucination_score, 3),
"faithfulness_score": round(1 - hallucination_score, 3), # Industry standard
"is_hallucinating": hallucination_score > 0.3,
"potential_hallucinations": unsupported_claims[:3]
}
@staticmethod
def evaluate_answer_relevance(answer: str, query: str) -> dict:
"""Answer Relevance: How well answer addresses the question"""
stopwords = {'the', 'a', 'an', 'and', 'or', 'but', 'in', 'on', 'at', 'to', 'for', 'of', 'with', 'by',
'what', 'how', 'why', 'when', 'where', 'is', 'are', 'was', 'were', 'be', 'been'}
query_words = set(query.lower().split()) - stopwords
answer_words = set(answer.lower().split()) - stopwords
if not query_words:
return {"relevance_score": 0.5, "matched_terms": []}
matched = query_words.intersection(answer_words)
relevance = len(matched) / len(query_words)
return {
"relevance_score": round(relevance, 3),
"matched_terms": list(matched)[:10],
"match_percentage": f"{relevance*100:.1f}%"
}
@staticmethod
def evaluate_context_relevance(query: str, context: str) -> dict:
"""Context Relevance: How well retrieved context matches query"""
query_words = set(query.lower().split())
context_words = set(context.lower().split())
stopwords = {'the', 'a', 'an', 'and', 'or', 'but', 'in', 'on', 'at', 'to', 'for', 'of', 'with', 'by',
'what', 'how', 'why', 'when', 'where', 'is', 'are', 'was', 'were', 'be', 'been'}
query_clean = query_words - stopwords
context_clean = context_words - stopwords
if not query_clean:
return {"context_similarity": 0.5, "query_coverage": 0, "matched_terms": [], "missing_terms": []}
intersection = len(query_clean.intersection(context_clean))
union = len(query_clean.union(context_clean))
jaccard_similarity = intersection / union if union > 0 else 0
coverage = intersection / len(query_clean)
context_score = (jaccard_similarity * 0.5 + coverage * 0.5)
return {
"context_similarity": round(context_score, 3),
"context_relevance_score": round(context_score, 3), # Industry standard name
"jaccard_similarity": round(jaccard_similarity, 3),
"query_coverage": round(coverage, 3),
"matched_terms": list(query_clean.intersection(context_clean))[:10],
"missing_terms": list(query_clean - context_clean)[:10]
}
@staticmethod
def evaluate_answer_completeness(answer: str, expected_length: int = 50) -> dict:
"""Answer Completeness: Length and structure of answer"""
words = answer.split()
sentences = answer.count('.')
return {
"answer_length_words": len(words),
"answer_length_chars": len(answer),
"sentence_count": sentences,
"is_complete": len(words) > expected_length,
"completeness_score": min(1.0, len(words) / expected_length)
}
evaluator = RAGEvaluator()
# ======================================
# Extract text from uploaded file
# ======================================
def extract_text(file):
if not file:
return ""
filename = file.name.lower()
try:
if filename.endswith(".pdf"):
reader = pypdf.PdfReader(file.name)
return "\n".join([page.extract_text() or "" for page in reader.pages])
elif filename.endswith(".docx"):
return docx2txt.process(file.name)
elif filename.endswith(".csv"):
df = pd.read_csv(file.name)
return df.to_string(index=False)
else:
return ""
except Exception as e:
return f"Error reading file: {str(e)}"
# ======================================
# Build Hybrid Index
# ======================================
def build_hybrid_index(text: str):
if not text.strip():
return None, None, None
splitter = RecursiveCharacterTextSplitter(
chunk_size=CHUNK_SIZE,
chunk_overlap=CHUNK_OVERLAP
)
chunks = splitter.split_text(text)
texts = [chunk for chunk in chunks if chunk.strip()]
from langchain_community.vectorstores import FAISS
from langchain_community.embeddings import HuggingFaceEmbeddings
embeddings = HuggingFaceEmbeddings(model_name=EMBED_MODEL)
vectorstore = FAISS.from_texts(texts, embeddings)
tokenized_corpus = [doc.split() for doc in texts]
bm25 = BM25Okapi(tokenized_corpus)
return vectorstore, bm25, texts
# ======================================
# Hybrid Search + Re-ranking
# ======================================
def hybrid_retrieve(query: str, vectorstore, bm25, texts):
if not vectorstore or not bm25:
return [], []
start_time = time.time()
vector_results = vectorstore.similarity_search(query, k=RETRIEVE_K)
vector_texts = [doc.page_content for doc in vector_results]
bm25_scores = bm25.get_scores(query.split())
bm25_top_idx = np.argsort(bm25_scores)[::-1][:RETRIEVE_K]
bm25_texts = [texts[i] for i in bm25_top_idx if i < len(texts)]
candidate_texts = list(dict.fromkeys(vector_texts + bm25_texts))[:RETRIEVE_K]
if not candidate_texts:
return [], []
pairs = [[query, cand] for cand in candidate_texts]
rerank_scores = reranker.predict(pairs)
sorted_indices = np.argsort(rerank_scores)[::-1]
final_docs = [candidate_texts[i] for i in sorted_indices[:FINAL_K]]
retrieval_time = time.time() - start_time
return final_docs, candidate_texts, retrieval_time
# ======================================
# Generate Answer
# ======================================
def generate_answer(prompt: str):
api_key = os.getenv("GROQ_API_KEY")
if not api_key:
return "ERROR: GROQ_API_KEY not set", 0
from groq import Groq
client = Groq(api_key=api_key)
start_time = time.time()
response = client.chat.completions.create(
model="llama-3.3-70b-versatile",
messages=[
{"role": "system", "content": "You are a precise assistant. Answer using only the given context."},
{"role": "user", "content": prompt}
],
temperature=0.3,
max_tokens=700
)
generation_time = time.time() - start_time
return response.choices[0].message.content.strip(), generation_time
# ======================================
# Logging Function with All Metrics
# ======================================
def log_query(query: str, context: str, answer: str, all_candidates: List[str],
retrieval_time: float, generation_time: float, metadata: Dict = None):
global query_counter
query_counter += 1
hallucination = evaluator.evaluate_hallucination(answer, context)
relevance = evaluator.evaluate_answer_relevance(answer, query)
context_rel = evaluator.evaluate_context_relevance(query, context)
completeness = evaluator.evaluate_answer_completeness(answer)
retrieval_metrics = {}
if query in ground_truth_map:
relevant_chunk = ground_truth_map[query]
retrieval_metrics = retrieval_evaluator.evaluate_retrieval(query, all_candidates, [relevant_chunk])
else:
retrieval_metrics = {
"precision_at_1": None, "precision_at_3": None, "precision_at_5": None,
"recall_at_5": None, "recall_at_10": None,
"hit_rate_at_1": None, "hit_rate_at_3": None, "hit_rate_at_5": None,
"mrr": None, "ndcg_at_5": None, "map_score": None,
"retrieval_quality_score": None,
}
log_entry = {
"timestamp": datetime.now().isoformat(),
"session_id": current_session_id,
"query_id": query_counter,
"query": query,
"context_length": len(context),
"context_chunks": context.count("\n\n") + 1,
"answer_length": len(answer),
# Generation metrics
"hallucination_score": hallucination["hallucination_score"],
"faithfulness_score": hallucination["faithfulness_score"],
"is_hallucinating": hallucination["is_hallucinating"],
"relevance_score": relevance["relevance_score"],
"context_similarity": context_rel["context_similarity"],
"context_relevance_score": context_rel["context_relevance_score"],
"query_coverage": context_rel["query_coverage"],
"answer_completeness": completeness["completeness_score"],
"answer_word_count": completeness["answer_length_words"],
# Latency metrics
"retrieval_time_sec": round(retrieval_time, 3),
"generation_time_sec": round(generation_time, 3),
"total_latency_sec": round(retrieval_time + generation_time, 3),
# Retrieval metrics
"precision_at_5": retrieval_metrics.get("precision_at_5"),
"recall_at_5": retrieval_metrics.get("recall_at_5"),
"hit_rate_at_5": retrieval_metrics.get("hit_rate_at_5"),
"mrr": retrieval_metrics.get("mrr"),
"ndcg_at_5": retrieval_metrics.get("ndcg_at_5"),
"map_score": retrieval_metrics.get("map_score"),
"retrieval_quality_score": retrieval_metrics.get("retrieval_quality_score"),
"metadata": metadata or {}
}
evaluation_log.append(log_entry)
with open(f"rag_logs_{current_session_id}.json", "a") as f:
json.dump(log_entry, f)
f.write("\n")
return log_entry, retrieval_metrics, context_rel
# ======================================
# Main Function
# ======================================
def answer_question(file, query):
if not file:
return "Please upload a document first."
if not query or not query.strip():
return "Please enter a question."
text = extract_text(file)
if len(text.strip()) < 50:
return "Could not extract enough text from the file."
vectorstore, bm25, texts = build_hybrid_index(text)
retrieved_docs, all_candidates, retrieval_time = hybrid_retrieve(query, vectorstore, bm25, texts)
context = "\n\n".join(retrieved_docs)
prompt = f"""Use ONLY the following context to answer the question accurately.
If the context does not contain enough information, say so clearly.
Context:
{context}
Question: {query}
Answer:"""
answer, generation_time = generate_answer(prompt)
log_entry, retrieval_metrics, context_rel = log_query(query, context, answer, all_candidates,
retrieval_time, generation_time, {
"num_retrieved_chunks": len(retrieved_docs),
"total_context_chars": len(context)
})
# Build evaluation summary
eval_summary = f"""
=== INDUSTRY-STANDARD RAG EVALUATION ===
Generation Quality (RAGAS-style):
- Faithfulness: {log_entry['faithfulness_score']} (target: > 0.7)
- Answer Relevance: {log_entry['relevance_score']} (target: > 0.5)
- Context Relevance: {log_entry['context_relevance_score']} (target: > 0.4)
- Hallucination: {log_entry['hallucination_score']} (target: < 0.3)
Retrieval Quality:
- Precision@5: {retrieval_metrics.get('precision_at_5', 'N/A')} (target: > 0.6)
- Recall@5: {retrieval_metrics.get('recall_at_5', 'N/A')} (target: > 0.7)
- Hit Rate@5: {retrieval_metrics.get('hit_rate_at_5', 'N/A')} (target: > 0.8)
- MRR: {retrieval_metrics.get('mrr', 'N/A')} (target: > 0.7)
- NDCG@5: {retrieval_metrics.get('ndcg_at_5', 'N/A')} (target: > 0.7)
- MAP: {retrieval_metrics.get('map_score', 'N/A')} (target: > 0.6)
Performance Metrics:
- Retrieval Latency: {log_entry['retrieval_time_sec']} sec
- Generation Latency: {log_entry['generation_time_sec']} sec
- Total Latency: {log_entry['total_latency_sec']} sec
Query #{log_entry['query_id']} | Session: {current_session_id}
"""
return answer + eval_summary
# ======================================
# Dashboard Functions
# ======================================
def show_summary():
if not evaluation_log:
return "No data yet. Ask some questions first!"
df = pd.DataFrame(evaluation_log)
summary = f"""
=== RAG SYSTEM PERFORMANCE DASHBOARD ===
Session: {current_session_id} | Total Queries: {len(df)}
GENERATION QUALITY (Industry Standards):
- Avg Faithfulness: {df['faithfulness_score'].mean():.3f} (target > 0.7)
- Avg Answer Relevance: {df['relevance_score'].mean():.3f} (target > 0.5)
- Avg Context Relevance: {df['context_relevance_score'].mean():.3f} (target > 0.4)
- Hallucination Rate: {(df['is_hallucinating'].sum() / len(df)) * 100:.1f}% (target < 30%)
RETRIEVAL QUALITY:
- Avg Precision@5: {df['precision_at_5'].mean():.3f} (target > 0.6)
- Avg Recall@5: {df['recall_at_5'].mean():.3f} (target > 0.7)
- Avg Hit Rate@5: {df['hit_rate_at_5'].mean():.3f} (target > 0.8)
- Avg MRR: {df['mrr'].mean():.3f} (target > 0.7)
- Avg NDCG@5: {df['ndcg_at_5'].mean():.3f} (target > 0.7)
PERFORMANCE:
- Avg Retrieval Time: {df['retrieval_time_sec'].mean():.2f} sec
- Avg Generation Time: {df['generation_time_sec'].mean():.2f} sec
- Avg Total Latency: {df['total_latency_sec'].mean():.2f} sec
RECENT QUERIES:
"""
for _, row in df.tail(5).iterrows():
summary += f"\nQ{row['query_id']}: {row['query'][:35]}... | F:{row['faithfulness_score']:.2f} | R:{row['relevance_score']:.2f} | Lat:{row['total_latency_sec']:.1f}s"
return summary
def export_data():
if not evaluation_log:
return None
df = pd.DataFrame(evaluation_log)
csv_path = f"rag_export_{current_session_id}.csv"
df.to_csv(csv_path, index=False)
return csv_path
def reset_logs():
global evaluation_log, query_counter
evaluation_log = []
query_counter = 0
return "Logs reset."
# ======================================
# Gradio UI
# ======================================
with gr.Blocks(title="Enterprise RAG with Industry Metrics", theme=gr.themes.Soft()) as demo:
gr.Markdown("# Enterprise RAG Chatbot")
gr.Markdown("Hybrid Search + Re-ranking + Industry-Standard RAG Evaluation (RAGAS, Precision/Recall, Latency)")
with gr.Tabs():
with gr.TabItem("Chat"):
with gr.Row():
with gr.Column(scale=1):
file_input = gr.File(label="Upload PDF, DOCX or CSV", file_types=[".pdf", ".docx", ".csv"])
query_input = gr.Textbox(label="Ask a Question", placeholder="What is this document about?", lines=2)
btn = gr.Button("Get Answer", variant="primary")
with gr.Column(scale=2):
output = gr.Textbox(label="Answer", lines=35)
btn.click(
fn=answer_question,
inputs=[file_input, query_input],
outputs=output
)
with gr.TabItem("Analytics"):
gr.Markdown("## RAG System Analytics Dashboard")
summary_output = gr.Markdown("No data yet.")
with gr.Row():
refresh_btn = gr.Button("Refresh Summary", variant="primary")
export_btn = gr.Button("Export CSV", variant="secondary")
reset_btn = gr.Button("Reset Logs", variant="stop")
refresh_btn.click(fn=show_summary, outputs=summary_output)
reset_btn.click(fn=reset_logs, outputs=summary_output)
def export_and_show():
path = export_data()
return f"Exported to: {path}" if path else "No data"
export_btn.click(fn=export_and_show, outputs=summary_output)
gr.Markdown("""
### Industry-Standard Metrics Explained:
| Metric | Category | Target | What It Measures |
|--------|----------|--------|------------------|
| Faithfulness | Generation | > 0.7 | Answer grounded in context |
| Answer Relevance | Generation | > 0.5 | Answer addresses question |
| Context Relevance | Generation | > 0.4 | Retrieved context matches query |
| Precision@5 | Retrieval | > 0.6 | Accuracy of top 5 chunks |
| Recall@5 | Retrieval | > 0.7 | Coverage of relevant chunks |
| Hit Rate@5 | Retrieval | > 0.8 | At least one relevant chunk in top 5 |
| MRR | Ranking | > 0.7 | First relevant chunk position |
| NDCG@5 | Ranking | > 0.7 | Quality of ranking order |
| MAP | Ranking | > 0.6 | Average precision across all ranks |
| Latency | Performance | < 5 sec | End-to-end response time |
""")
if __name__ == "__main__":
demo.launch(server_name="0.0.0.0", server_port=7860) |