Redesign env as incident operations workflow

Align inference with submission env contract

Require proxy env vars for submission inference

Rewrite README for final submission contract

Add grounded optimization modes and wire dedicated optimizer module

Improve citation guidance, preserve prompt structure, harden baseline, and validate inference

Fix grounding truthfulness, baseline fallback honesty, docs, and validator coverage

Add gold citations and multi-pack enterprise corpus switching

Add citation-aware grading and swappable corpus path

Redesign corpus and tasks around support triage and incident response

Extract UI template and reframe benchmark as enterprise workflow

Fix reset default and harden baseline runner semantics

Clean repo artifacts and harden submission assets

Initial OpenEnv submission

initial commit