File size: 22,195 Bytes
d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 8e0cf1c d9d3238 | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 | import argparse
import ast
import json
import os
import re
import sys
from dataclasses import dataclass
from pathlib import Path
from typing import Any, Dict, List, Optional, Tuple
@dataclass
class ToolCall:
name: str
args: Dict[str, Any]
@dataclass
class ToolResult:
ok: bool
output: str
artifacts: List[str]
def _tokenize(s: str) -> List[str]:
s = s.lower()
s = re.sub(r"[^0-9a-z\u4e00-\u9fff]+", " ", s)
parts = [p.strip() for p in s.split() if p.strip()]
return parts
def tool_search_kb(query: str, kb_dir: str, top_k: int = 4) -> ToolResult:
base = Path(kb_dir)
if not base.exists():
return ToolResult(ok=True, output="[]", artifacts=[])
q_tokens = _tokenize(query)
if not q_tokens:
return ToolResult(ok=True, output="[]", artifacts=[])
hits: List[Tuple[int, str, str]] = []
for p in sorted(base.glob("**/*.md")):
try:
text = p.read_text(encoding="utf-8")
except Exception:
continue
chunks = [c.strip() for c in re.split(r"\n\s*\n+", text) if c.strip()]
for c in chunks:
c_tokens = _tokenize(c)
score = sum(1 for t in q_tokens if t in c_tokens)
if score <= 0:
continue
hits.append((score, str(p), c))
hits.sort(key=lambda x: (-x[0], x[1]))
picked = hits[: max(0, int(top_k))]
out = [{"score": s, "source": src, "text": txt} for (s, src, txt) in picked]
return ToolResult(ok=True, output=json.dumps(out, ensure_ascii=False, indent=2), artifacts=[])
class _SafeEval(ast.NodeVisitor):
def visit(self, node):
return super().visit(node)
def generic_visit(self, node):
raise ValueError(f"unsupported: {node.__class__.__name__}")
def visit_Expression(self, node: ast.Expression):
return self.visit(node.body)
def visit_BinOp(self, node: ast.BinOp):
left = self.visit(node.left)
right = self.visit(node.right)
if isinstance(node.op, ast.Add):
return left + right
if isinstance(node.op, ast.Sub):
return left - right
if isinstance(node.op, ast.Mult):
return left * right
if isinstance(node.op, ast.Div):
return left / right
if isinstance(node.op, ast.FloorDiv):
return left // right
if isinstance(node.op, ast.Mod):
return left % right
if isinstance(node.op, ast.Pow):
return left ** right
raise ValueError("unsupported operator")
def visit_UnaryOp(self, node: ast.UnaryOp):
v = self.visit(node.operand)
if isinstance(node.op, ast.UAdd):
return +v
if isinstance(node.op, ast.USub):
return -v
raise ValueError("unsupported unary operator")
def visit_Constant(self, node: ast.Constant):
if isinstance(node.value, (int, float)):
return node.value
raise ValueError("only numbers allowed")
def tool_calc(expression: str) -> ToolResult:
expr = expression.strip()
if not re.fullmatch(r"[0-9\.\s\+\-\*\/\(\)\%\^]+", expr):
return ToolResult(ok=False, output="表达式包含不允许的字符", artifacts=[])
expr = expr.replace("^", "**")
try:
tree = ast.parse(expr, mode="eval")
value = _SafeEval().visit(tree)
except Exception as e:
return ToolResult(ok=False, output=f"计算失败: {e}", artifacts=[])
return ToolResult(ok=True, output=str(value), artifacts=[])
def tool_write_text(path: str, text: str) -> ToolResult:
p = Path(path)
p.parent.mkdir(parents=True, exist_ok=True)
p.write_text(text, encoding="utf-8")
return ToolResult(ok=True, output=f"wrote: {p}", artifacts=[str(p)])
def tool_read_text(path: str) -> ToolResult:
p = Path(path)
if not p.exists():
return ToolResult(ok=False, output="not found", artifacts=[])
return ToolResult(ok=True, output=p.read_text(encoding="utf-8"), artifacts=[])
def _extract_math_expr(goal: str) -> Optional[str]:
m = re.search(r"(\d[\d\s\+\-\*\/\(\)\%\^\.]*\d)", goal)
if not m:
return None
expr = m.group(1)
expr = re.sub(r"\s+", "", expr)
if len(expr) > 120:
return None
if not re.search(r"[\+\-\*\/\%\^]", expr):
return None
return expr
def _extract_faq_count(goal: str) -> Optional[int]:
m = re.search(r"(\d+)\s*条\s*FAQ", goal, flags=re.IGNORECASE)
if m:
return max(1, min(20, int(m.group(1))))
m = re.search(r"(\d+)\s*条", goal)
if m and ("faq" in goal.lower() or "常见问题" in goal):
return max(1, min(20, int(m.group(1))))
if "faq" in goal.lower() or "常见问题" in goal:
return 5
return None
def _norm_space(s: str) -> str:
return re.sub(r"\s+", " ", (s or "").strip())
def _lead_to_goal(lead: Dict[str, Any]) -> str:
company = _norm_space(str(lead.get("company") or ""))
contact = _norm_space(str(lead.get("contact") or ""))
role = _norm_space(str(lead.get("role") or ""))
channel = _norm_space(str(lead.get("channel") or ""))
product = _norm_space(str(lead.get("product") or ""))
stage = _norm_space(str(lead.get("stage") or ""))
pain = _norm_space(str(lead.get("pain_points") or ""))
budget = _norm_space(str(lead.get("budget") or ""))
timeline = _norm_space(str(lead.get("timeline") or ""))
notes = _norm_space(str(lead.get("notes") or ""))
parts: List[str] = []
parts.append("生成一份销售线索跟进方案(含补问清单、下一步任务清单、跟进话术:微信/电话/邮件、风险提示),并写进报告。")
if company:
parts.append(f"公司/组织:{company}")
if contact or role:
who = contact if contact else "(未提供姓名)"
if role:
who = f"{who}({role})"
parts.append(f"联系人:{who}")
if channel:
parts.append(f"来源渠道:{channel}")
if product:
parts.append(f"关注产品:{product}")
if stage:
parts.append(f"当前阶段:{stage}")
if pain:
parts.append(f"主要诉求/痛点:{pain}")
if budget:
parts.append(f"预算:{budget}")
if timeline:
parts.append(f"期望时间:{timeline}")
if notes:
parts.append(f"备注:{notes}")
return "\n".join(parts)
def make_plan(goal: str, kb_dir: str, out_report: str) -> List[ToolCall]:
plan: List[ToolCall] = []
plan.append(ToolCall(name="search_kb", args={"query": goal, "kb_dir": kb_dir, "top_k": 6}))
expr = _extract_math_expr(goal)
if expr:
plan.append(ToolCall(name="calc", args={"expression": expr}))
plan.append(ToolCall(name="write_report", args={"goal": goal, "out_report": out_report}))
return plan
def _format_faq_items(snippets: List[Dict[str, Any]], n: int) -> List[str]:
pool: List[str] = []
for s in snippets:
t = str(s.get("text", "")).strip()
t = re.sub(r"\s+", " ", t)
if len(t) >= 12:
pool.append(t)
if not pool:
pool = [
"我们提供从获客到转化的自动化流程编排能力,减少重复操作。",
"支持接入常见广告与社媒渠道,并统一沉淀线索与素材。",
"关键数据可追踪,可用规则触发通知与任务分配。",
"提供基础的权限与审计,方便多人协作与风控。",
"支持将常见问题与业务规范整理进知识库,供智能体检索。",
]
items: List[str] = []
i = 0
while len(items) < n:
items.append(pool[i % len(pool)])
i += 1
return items
def _render_report(goal: str, snippets: List[Dict[str, Any]], faq_count: Optional[int], math_expr: Optional[str], math_result: Optional[str]) -> str:
lines: List[str] = []
lines.append("# 智能体生成报告")
lines.append("")
lines.append("## 目标")
lines.append(goal.strip())
lines.append("")
if snippets:
lines.append("## 知识库检索摘要")
for i, s in enumerate(snippets[:4], start=1):
src = os.path.basename(str(s.get("source", "")))
txt = str(s.get("text", "")).strip().replace("\n", " ")
txt = re.sub(r"\s+", " ", txt)
lines.append(f"- 片段{i}({src}):{txt}")
lines.append("")
if faq_count:
lines.append(f"## FAQ({faq_count} 条)")
items = _format_faq_items(snippets, faq_count)
for it in items:
lines.append(f"- {it}")
lines.append("")
if math_expr:
lines.append("## 计算结果")
if math_result is None:
lines.append(f"- 表达式:{math_expr}")
lines.append("- 结果:计算失败")
else:
lines.append(f"- 表达式:{math_expr}")
lines.append(f"- 结果:{math_result}")
lines.append("")
lines.append("## 结论")
lines.append("已基于本地知识库完成检索,并生成可复核的报告工件。")
lines.append("")
return "\n".join(lines)
def _lead_sections(goal: str, snippets: List[Dict[str, Any]]) -> Dict[str, Any]:
lines = goal.splitlines()
facts: Dict[str, str] = {}
for ln in lines:
if ":" in ln:
k, v = ln.split(":", 1)
k = _norm_space(k)
v = _norm_space(v)
if k and v:
facts[k] = v
company = facts.get("公司/组织", "")
product = facts.get("关注产品", "")
stage = facts.get("当前阶段", "")
pain = facts.get("主要诉求/痛点", "")
budget = facts.get("预算", "")
timeline = facts.get("期望时间", "")
summary = ";".join([p for p in [company, product, stage, pain] if p]) or "已记录线索信息。"
questions: List[str] = [
"当前目标是什么(增长/获客/转化/复购/效率/风控)?优先级如何排序?",
"现有流程里最耗时或最容易丢信息的环节是哪一步?",
"线索来源结构与规模(渠道、日均量、转化率、客单价)大概是多少?",
"团队协作方式(谁负责、如何交接、是否需要权限与审计)?",
"期望在多长周期内看到可量化改进?评估指标是什么?",
]
if budget:
questions.append("预算口径(一次性/按月/按量)与采购流程(招采/合同/付款节点)?")
if timeline:
questions.append("上线时间点是否有外部约束(活动/发布/投放节奏)?")
tasks: List[Dict[str, str]] = [
{"task": "补齐关键字段:目标、现状流程、线索规模、关键指标", "owner": "你", "due": "今天"},
{"task": "确认决策链路:需求方/使用方/审批方/预算方", "owner": "你", "due": "今天"},
{"task": "整理 3 个典型线索样本与跟进记录(脱敏)", "owner": "客户", "due": "本周"},
{"task": "对齐一版 SOP:触达→跟进→转化→复盘的关键动作与责任人", "owner": "你", "due": "本周"},
{"task": "输出落地方案:自动化触发点、权限与审计、指标口径", "owner": "你", "due": "本周"},
{"task": "安排演示/试用:用样本数据跑一遍闭环", "owner": "你", "due": "下周"},
]
wechat = "我先基于你们当前的线索流程整理一版“可落地的跟进方案+自动化触发点”,你看方便补充下:目标/线索规模/当前痛点三项吗?补齐后我今天给你一版可执行清单。"
phone = "你好,我是这边负责增长流程自动化方案的。想快速了解下:你们目前线索从哪个渠道进来、谁负责跟进、最容易卡在哪一步?我这边把方案做成你们团队可直接执行的清单。"
email = "\n".join(
[
"主题:线索跟进闭环方案梳理(补问清单 + 可执行任务)",
"",
"你好,",
"",
"我已根据当前线索信息先拟了一版跟进方案(含补问清单、下一步任务、话术与风险点)。",
"为保证方案能直接落地,麻烦补充 3 点:目标/线索规模/当前流程卡点(可简单一句话)。",
"",
"我收到后会在当天给出:",
"1) 可执行的任务清单(负责人/截止时间)",
"2) 自动化触发点建议",
"3) 指标口径与复盘方式",
"",
"谢谢",
]
)
risks = [
"对外触达需避免夸大承诺,话术以“可量化目标/可验证步骤”为准。",
"涉及个人信息与线索数据时,需明确数据来源与留存周期,按权限最小化原则访问。",
"对接渠道 API/表单时,先做字段映射与去重规则,避免重复触达与口径混乱。",
]
cited: List[str] = []
for s in snippets[:3]:
src = os.path.basename(str(s.get("source", "")))
txt = _norm_space(str(s.get("text", "")).replace("\n", " "))
if txt:
cited.append(f"{src}:{txt}")
return {
"summary": summary,
"questions": questions[:7],
"tasks": tasks,
"scripts": {"wechat": wechat, "phone": phone, "email": email},
"risks": risks,
"cited": cited,
}
def _render_lead_report(goal: str, snippets: List[Dict[str, Any]]) -> Tuple[str, Dict[str, Any]]:
data = _lead_sections(goal=goal, snippets=snippets)
lines: List[str] = []
lines.append("# 线索跟进方案")
lines.append("")
lines.append("## 线索摘要")
lines.append(data["summary"])
lines.append("")
lines.append("## 需要补问(建议按顺序)")
for q in data["questions"]:
lines.append(f"- {q}")
lines.append("")
lines.append("## 下一步任务清单")
for t in data["tasks"]:
lines.append(f"- {t['task']}(负责人:{t['owner']};截止:{t['due']})")
lines.append("")
lines.append("## 跟进话术")
lines.append("### 微信/IM")
lines.append(data["scripts"]["wechat"])
lines.append("")
lines.append("### 电话开场")
lines.append(data["scripts"]["phone"])
lines.append("")
lines.append("### 邮件")
lines.append(data["scripts"]["email"])
lines.append("")
lines.append("## 风险提示")
for r in data["risks"]:
lines.append(f"- {r}")
lines.append("")
if data["cited"]:
lines.append("## 参考知识片段")
for c in data["cited"]:
lines.append(f"- {c}")
lines.append("")
lines.append("## 原始目标")
lines.append(goal.strip())
lines.append("")
return "\n".join(lines), data
def _needs_report(goal: str) -> bool:
g = goal.lower()
if "报告" in goal or "写进报告" in goal or "写入报告" in goal:
return True
if "report" in g:
return True
return True
def check_closure(goal: str, out_report: str, mode: str) -> Tuple[bool, str]:
p = Path(out_report)
if _needs_report(goal):
if not p.exists():
return False, "报告文件不存在"
txt = p.read_text(encoding="utf-8")
if mode == "lead_followup":
if "线索跟进方案" not in txt:
return False, "报告缺少标题"
if "需要补问" not in txt or "下一步任务清单" not in txt or "跟进话术" not in txt:
return False, "报告结构不完整"
if len(re.findall(r"^\-\s+", txt, flags=re.MULTILINE)) < 8:
return False, "清单项不足"
else:
if "智能体生成报告" not in txt:
return False, "报告缺少标题"
faq_count = _extract_faq_count(goal)
if faq_count:
if len(re.findall(r"^\-\s+", txt, flags=re.MULTILINE)) < faq_count:
return False, "FAQ 条数不足"
expr = _extract_math_expr(goal)
if expr:
if expr not in txt:
return False, "报告未包含表达式"
calc_res = tool_calc(expr)
if calc_res.ok and str(calc_res.output) not in txt:
return False, "报告未包含计算结果"
return True, "ok"
def run_agent(goal: str, kb_dir: str, out_report: str, max_rounds: int = 3, mode: str = "general") -> Dict[str, Any]:
round_logs: List[Dict[str, Any]] = []
state: Dict[str, Any] = {"snippets": [], "math_expr": None, "math_result": None, "artifacts": [], "structured": None}
for r in range(1, max_rounds + 1):
plan = make_plan(goal=goal, kb_dir=kb_dir, out_report=out_report)
step_logs: List[Dict[str, Any]] = []
for step in plan:
if step.name == "search_kb":
res = tool_search_kb(**step.args)
if res.ok:
try:
state["snippets"] = json.loads(res.output)
except Exception:
state["snippets"] = []
step_logs.append({"tool": step.name, "ok": res.ok, "output": res.output[:800]})
continue
if step.name == "calc":
state["math_expr"] = step.args.get("expression")
res = tool_calc(**step.args)
state["math_result"] = res.output if res.ok else None
step_logs.append({"tool": step.name, "ok": res.ok, "output": res.output})
continue
if step.name == "write_report":
faq_count = _extract_faq_count(goal)
if mode == "lead_followup":
report, structured = _render_lead_report(goal=goal, snippets=state.get("snippets") or [])
state["structured"] = structured
else:
report = _render_report(
goal=goal,
snippets=state.get("snippets") or [],
faq_count=faq_count,
math_expr=state.get("math_expr"),
math_result=state.get("math_result"),
)
res = tool_write_text(path=out_report, text=report)
state["artifacts"].extend(res.artifacts)
step_logs.append({"tool": step.name, "ok": res.ok, "output": res.output})
continue
step_logs.append({"tool": step.name, "ok": False, "output": "unknown tool"})
ok, reason = check_closure(goal=goal, out_report=out_report, mode=mode)
round_logs.append({"round": r, "plan": [c.__dict__ for c in plan], "steps": step_logs, "check": {"ok": ok, "reason": reason}})
if ok:
break
final = []
final.append("已完成闭环执行:规划→工具执行→自检→产出。")
final.append(f"报告工件:{out_report}")
expr = state.get("math_expr")
if expr:
final.append(f"计算:{expr} = {state.get('math_result')}")
faq_count = _extract_faq_count(goal)
if faq_count:
final.append(f"FAQ:{faq_count} 条(见报告)")
return {
"goal": goal,
"out_report": out_report,
"round_logs": round_logs,
"final_answer": "\n".join(final),
"artifacts": state.get("artifacts"),
"structured": state.get("structured"),
"mode": mode,
}
def run_agent_mode(mode: str, payload: Dict[str, Any], kb_dir: str, out_report: str, max_rounds: int = 3) -> Dict[str, Any]:
mode = (mode or "general").strip()
if mode == "lead_followup":
lead = payload.get("lead") or {}
goal = _lead_to_goal(lead if isinstance(lead, dict) else {})
result = run_agent(goal=goal, kb_dir=kb_dir, out_report=out_report, max_rounds=max_rounds, mode=mode)
return result
goal = str(payload.get("goal") or "").strip()
return run_agent(goal=goal, kb_dir=kb_dir, out_report=out_report, max_rounds=max_rounds, mode="general")
def _print_round_logs(round_logs: List[Dict[str, Any]]) -> None:
for r in round_logs:
print(f"\n=== Round {r['round']} ===")
print("Plan:")
for s in r["plan"]:
print(f"- {s['name']} {json.dumps(s['args'], ensure_ascii=False)}")
print("Steps:")
for s in r["steps"]:
out = s["output"]
out = out.replace("\n", " ")
if len(out) > 180:
out = out[:180] + "..."
print(f"- {s['tool']}: ok={s['ok']} output={out}")
print(f"Check: ok={r['check']['ok']} reason={r['check']['reason']}")
def cmd_demo() -> int:
here = Path(__file__).resolve().parent
goal = "基于知识库,生成一份 5 条 FAQ,并计算 17*23 的结果写进报告"
out_report = str(here / "out" / "demo_report.md")
kb_dir = str(here / "kb")
result = run_agent(goal=goal, kb_dir=kb_dir, out_report=out_report, max_rounds=3)
_print_round_logs(result["round_logs"])
print("\n=== Final ===")
print(result["final_answer"])
try:
txt = (here / "out" / "demo_report.md").read_text(encoding="utf-8")
head = "\n".join(txt.splitlines()[:22])
print("\n=== Report Preview (Top) ===")
print(head)
except Exception:
pass
return 0
def cmd_run(goal: str) -> int:
here = Path(__file__).resolve().parent
out_report = str(here / "out" / "demo_report.md")
kb_dir = str(here / "kb")
result = run_agent(goal=goal, kb_dir=kb_dir, out_report=out_report, max_rounds=3)
_print_round_logs(result["round_logs"])
print("\n=== Final ===")
print(result["final_answer"])
return 0
def main(argv: List[str]) -> int:
p = argparse.ArgumentParser(prog="agent.py")
sub = p.add_subparsers(dest="cmd", required=True)
sub.add_parser("demo")
p_run = sub.add_parser("run")
p_run.add_argument("--goal", required=True)
args = p.parse_args(argv)
if args.cmd == "demo":
return cmd_demo()
if args.cmd == "run":
return cmd_run(goal=args.goal)
return 2
if __name__ == "__main__":
raise SystemExit(main(sys.argv[1:]))
|