Update src/api/agent.py

src/api/agent.py

@@ -1122,7 +1122,11 @@ async def _rag_answer(question: str, rag_results: List[dict], history: List[Chat
         "You are LibBee, the Khalifa University Library AI Assistant. "
         "Answer the user's question using ONLY the context provided below. "
         "Be concise, friendly, and use HTML <br> for line breaks where needed. "
-        f"If the context does not contain enough information, say so and suggest Ask a Librarian at {ASK_LIBRARIAN_URL}. "
+        f"If the context does not contain enough information, respond with exactly: "
+        f"\"I couldn't find a specific answer for that in my current knowledge base. "
+        f"You may want to ask a librarian directly — they'll be happy to help!<br><br>"
+        f'📧 <a href="mailto:libse@ku.ac.ae">libse@ku.ac.ae</a> · '
+        f'💬 <a href="{ASK_LIBRARIAN_URL}" target="_blank">Ask a Librarian</a>\". '
         "Never invent facts or URLs.\n\n"
         f"CONTEXT:\n{context}"
     )
@@ -3728,10 +3732,10 @@ async def _agent_query_inner(
 
         if not rag_results:
             answer = (
-                "I couldn't find specific information on that in my knowledge base.<br><br>"
-                "Please contact our librarians directly:<br>"
-                '📧 <a href="mailto:libse@ku.ac.ae">libse@ku.ac.ae</a><br>'
-                f'🔗 <a href="{ASK_LIBRARIAN_URL}" target="_blank">Ask a Librarian</a>'
+                "I couldn't find a specific answer for that in my current knowledge base.<br><br>"
+                "You may want to ask a librarian directly — they'll be happy to help!<br><br>"
+                '📧 <a href="mailto:libse@ku.ac.ae">libse@ku.ac.ae</a> · '
+                f'💬 <a href="{ASK_LIBRARIAN_URL}" target="_blank">Ask a Librarian</a>'
             )
             answer += _source_badge("ku_library", ASK_LIBRARIAN_URL)
             sources = []