SOURCE: https://library.ku.ac.ae/librarystaff
TITLE: Khalifa University Library Staff Directory, Contacts and Research Services
Last updated: May 2026

This file lists all KU Library staff, their roles, contact details, and the specific
services and topics they handle. Use this to find the right person to contact.

For general enquiries: libse@ku.ac.ae
Ask a Librarian (online): https://library.ku.ac.ae/AskUs

=== LIBRARY LEADERSHIP ===

DR. ABDULLA AL HEFEITI
Title: Library Director / Assistant Provost, Libraries
Email: abdulla.alhefeiti@ku.ac.ae
Phone: +971 2 312 3331
Location: SAN Habshan Building, Ground Floor, Room 5017C
Best for: Strategic and institutional matters, library partnerships, library leadership,
          executive enquiries, library policy, library governance

=== LIBRARIANS ===

WALTER BRIAN HALL
Title: Digital & Technology Services Librarian / Systems Librarian
Email: walter.hall@ku.ac.ae
Open Access email: openaccess@ku.ac.ae
Phone: +971 2 312 3163
Mobile: 052-905-1491
Location: SAN Habshan Building, Ground Floor, Room 5017BWS02
ORCID: https://orcid.org/0000-0002-9234-581X
Best for:
  Open Access publishing, open access, OA, open access policy, open access mandate
  Article Processing Charges, APC, APC funding, APC fee, APC waiver, APC support
  Open access fee, publishing fee, journal publication fee
  Gold open access, green open access, diamond open access, hybrid open access
  Creative Commons licence, CC BY, CC BY-NC, CC BY-SA, CC BY-ND
  How to publish open access, where to publish open access, open access journals
  Open access mandate compliance, funder OA requirements, UKRI open access
  Publisher agreements, transformative agreements, read and publish agreements
  ORCID registration, ORCID profile, ORCID integration
  Library website, library systems, library technology, digital infrastructure
  STEAM education, coding workshops, digital literacy
  Library IT issues, systems problems, technology help

NIKESH NARAYANAN
Title: Research & Access Services Librarian
Email: nikesh.narayanan@ku.ac.ae
Phone: +971 2 312 3980
ORCID: https://orcid.org/0000-0002-2005-1177
LinkedIn: https://www.linkedin.com/in/nikeshn/
Schedule appointment: https://library.ku.ac.ae/prf.php?id=50c786b4-baa5-11f0-b9a8-0a92c88187d1
Best for:
  Research support, research services, research consultation, research advice
  Research librarian, research help, help with research
  Scholarly communication, academic publishing, publication support
  Bibliometrics, bibliometric analysis, citation analysis, citation metrics
  Research impact, research assessment, measuring research output
  H-index, i10-index, citation count, Altmetrics
  Journal ranking, journal metrics, impact factor, CiteScore, SJR, SNIP
  Scimago journal rank, quartile ranking, Q1 Q2 Q3 Q4 journals
  Journal Citation Reports, JCR, Web of Science journal metrics
  Scopus author profile, Scopus researcher profile, author ID
  SciVal, SciVal research analytics, research performance analysis
  ResearcherID, Web of Science researcher profile
  Khazna repository, KU institutional repository, depositing in Khazna
  Research data management, data management plan, DMP, data sharing
  FAIR data principles, research data deposit
  LibGuides, research guides, subject guides, library guides
  AI tools for research, generative AI in research, AI and academic writing
  ChatGPT for research, AI writing tools, large language models for research
  Where to publish, choosing a journal, journal selection, predatory journals
  Publication advice, manuscript submission, peer review process
  RefWorks citation manager, Zotero, Mendeley, EndNote, reference management
  Interlibrary loan support, ILL research queries (for research strategy queries)
  Research skills, information literacy training for researchers
  Systematic review methodology, scoping review support (non-medical)

JASON FETTY
Title: Medical Librarian
Email: jason.fetty@ku.ac.ae
Phone: +971 2 312 4722
Location: Main E Building, 2nd Floor, Room E02057
Best for:
  Medical research, health sciences research, clinical research support
  Medical librarian, health librarian, clinical librarian
  PubMed, PubMed searching, PubMed MeSH terms, PubMed filters
  Embase, CINAHL, CINAHL Ultimate, nursing databases
  UpToDate, ClinicalKey, ClinicalKey Student, DynaMed, AccessMedicine
  Cochrane Library, Cochrane systematic reviews, Cochrane Database
  Systematic reviews in medicine, systematic review methodology (medical)
  Scoping reviews (medical), rapid reviews, literature reviews (clinical)
  PICO framework, PICO search strategy, clinical question formulation
  Medical databases, clinical databases, biomedical databases
  Evidence-based medicine, EBM, evidence-based practice
  Nursing research, pharmacy research, dentistry research
  Health informatics, clinical decision support
  USMLE resources, medical licensing exam resources
  Medical subject headings, MeSH, controlled vocabulary (medical)
  Anatomy, physiology, pharmacology, pathology literature searches
  RefWorks for medical students, citation management for medicine
  Grey literature in medicine, clinical guidelines, clinical protocols
  Drug information databases, pharmaceutical databases
  Public health databases, epidemiology research support

RANI ANAND
Title: E-Resources Librarian
Email: rani.anand@ku.ac.ae
Phone: +971 2 312 3935
Location: Main E Building, 2nd Floor, Room E02058
Best for:
  Database access problems, cannot access database, database not working
  E-resources, electronic resources, online resources, digital resources
  Off-campus access, remote access, VPN, proxy, IDM proxy
  Troubleshooting database access, access denied, authentication problems
  Username and password issues for databases, Shibboleth login problems
  LibKey Nomad, link resolver, full text access
  E-books, ebook platforms, ProQuest Ebook Central, O'Reilly, Knovel
  E-journals, journal subscriptions, journal access
  Patent databases, patent searching, Derwent Innovation, SciFinder patents
  Bibliometrics tools, Scopus, Web of Science (access issues)
  Discovery service, PRIMO issues, PRIMO troubleshooting
  APA citation style, APA referencing, APA 7th edition
  IEEE citation style, Vancouver referencing, citation formatting
  Information literacy, information literacy instruction, library instruction
  Database training, database workshops, how to use databases
  Research data management (e-resource tools)
  Vendor relations, publisher issues, subscription issues
  New database trials, database evaluation
  Library catalogue issues, PRIMO search problems

=== MANAGERS ===

ALIA AL-HARRASI
Title: Manager, Technical Services
Email: alia.alharrasi@ku.ac.ae
Phone: +971 2 312 3180
Location: SAN Habshan Building, 1st Floor, Room 5105
Best for:
  Cataloguing, library cataloguing, catalogue records
  Metadata, bibliographic metadata, MARC records
  Acquisitions processing, book processing, new acquisitions
  Technical services, library technical services
  Book orders fulfilment, ordering new books, new titles

MUNA AHMAD MOHAMMAD AL BLOOSHI
Title: Manager, Public Services
Email: muna.alblooshi@ku.ac.ae
Phone: +971 2 312 4212
Location: Main E Building, 1st Floor, Room E01039
Best for:
  General library services, public services, circulation desk
  Borrowing, loan periods, renewals, fines, overdue items
  Library account issues, library card, borrower record
  Study spaces, study rooms, room booking, group study rooms
  Printing and scanning services
  Main Campus library services management
  General library enquiries (Main Campus)

=== LIBRARY INFORMATION SENIOR SPECIALISTS ===

SUAAD AL JNEIBI
Title: Library Information Senior Specialist
Email: suaad.aljneibi@ku.ac.ae
ILL Email: ill@ku.ac.ae
Phone: +971 2 312 4278
Location: SAN Habshan Building, Ground Floor, Room 5017AWS01
Best for:
  Interlibrary Loan, ILL, interlibrary loan request
  Document delivery, article delivery, book chapter delivery
  Borrowing from another library, obtaining articles not in KU
  ILL form, submit ILL request, ILL status
  Inter-library lending, inter-library borrowing

KHAWLA ALHEMEIRI
Title: Library Information Senior Specialist
Email: khawla.alhemeiri@ku.ac.ae
Phone: +971 2 312 3959
Location: Main E Building, 1st Floor, Room E01035
Best for:
  General library assistance (Main Campus)
  Circulation, borrowing, returning items (Main Campus)
  Reference queries, reference desk (Main Campus)

SHAMSA SAEED SALEM ALHOSANI
Title: Library Information Senior Specialist
Email: shamsa.alhosani@ku.ac.ae
Phone: +971 2 312 3156
Location: SAN Habshan Building, Ground Floor, Room 5013WS04
Best for:
  General library assistance (SAN / Habshan Campus)
  Circulation, borrowing, returning items (SAN Campus)
  Reference queries (SAN Campus)

ZAINAB AL ALI
Title: Library Information Senior Specialist
Email: zainab.alali@ku.ac.ae
Phone: +971 2 312 4321
Location: SAN Habshan Building, Ground Floor, Room 5017AWS02
Best for:
  General library assistance (SAN / Habshan Campus)
  Catalogue searches, locating materials
  Reference and information services

WILLIAM NATHANIEL HUTCHINSON III
Title: Library Information Senior Specialist
Email: william.hutchinsoniii@ku.ac.ae
Phone: +971 2 312 3966
Best for:
  General library assistance
  Reference and information services
  Library user support

=== WHO TO CONTACT FOR WHAT (QUICK REFERENCE) ===

OPEN ACCESS, APC, PUBLISHING FEES:
→ Walter Brian Hall | walter.hall@ku.ac.ae | openaccess@ku.ac.ae | +971 2 312 3163
Topics: open access, OA publishing, article processing charges, APC, OA fees,
Gold OA, Green OA, Creative Commons, open access mandate, publisher agreements,
hybrid journals, OA waivers, where to publish open access, funder OA compliance

RESEARCH SUPPORT, BIBLIOMETRICS, SCHOLARLY COMMUNICATION:
→ Nikesh Narayanan | nikesh.narayanan@ku.ac.ae | +971 2 312 3980
Topics: research consultation, research advice, bibliometrics, citation analysis,
h-index, journal ranking, impact factor, SciVal, Scopus author profile, Khazna,
research data management, LibGuides, AI tools for research, journal selection,
publication advice, predatory journals, RefWorks, systematic reviews (non-medical)

MEDICAL AND HEALTH SCIENCES RESEARCH:
→ Jason Fetty | jason.fetty@ku.ac.ae | +971 2 312 4722
Topics: PubMed, Embase, CINAHL, UpToDate, Cochrane, ClinicalKey, medical databases,
systematic reviews (clinical), evidence-based medicine, PICO, clinical research,
nursing research, pharmacy research, health sciences databases

DATABASE ACCESS PROBLEMS AND E-RESOURCES:
→ Rani Anand | rani.anand@ku.ac.ae | +971 2 312 3935
Topics: database access issues, remote access, off-campus access, proxy problems,
e-books, e-journals, LibKey, APA/IEEE citations, information literacy, database training

INTERLIBRARY LOAN (ILL) — ARTICLES/BOOKS NOT IN KU LIBRARY:
→ Suaad Al Jneibi | suaad.aljneibi@ku.ac.ae | ill@ku.ac.ae | +971 2 312 4278
Topics: ILL requests, document delivery, borrowing from other libraries

LIBRARY WEBSITE, SYSTEMS, TECHNOLOGY:
→ Walter Brian Hall | walter.hall@ku.ac.ae | +971 2 312 3163
Topics: website issues, library systems, technology problems, digital infrastructure

CATALOGUING, ACQUISITIONS, TECHNICAL SERVICES:
→ Alia Al-Harrasi | alia.alharrasi@ku.ac.ae | +971 2 312 3180

GENERAL LIBRARY SERVICES AND CIRCULATION:
→ Muna Al Blooshi | muna.alblooshi@ku.ac.ae | +971 2 312 4212 (Main Campus)
→ Ask a Librarian: https://library.ku.ac.ae/AskUs
→ General email: libse@ku.ac.ae