Spaces:
Sleeping
Sleeping
File size: 2,361 Bytes
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version: "3.1"
intents:
- greet
- goodbye
- chitchat
- send_money
- query_balance
- out_of_scope
entities:
- recipient
- amount
- account_type
slots:
recipient:
type: text
influence_conversation: true
mappings:
- type: from_entity
entity: recipient
amount:
type: float
influence_conversation: true
mappings:
- type: from_entity
entity: amount
account_type:
type: categorical
values:
- savings
- checking
influence_conversation: true
mappings:
- type: from_entity
entity: account_type
actions:
- action_check_balance
responses:
utter_greet:
- text: "Hello! I'm your banking assistant. How can I help you today?"
- text: "Hi there! Welcome to our banking service. What would you like to do?"
- text: "Good day! I'm here to assist with your banking needs. How may I help you?"
utter_goodbye:
- text: "Goodbye! Have a great day."
- text: "Thanks for using our banking service. Goodbye!"
- text: "It was nice assisting you. Until next time!"
utter_chitchat:
- text: "I'm a banking assistant designed to help you with basic banking tasks like checking your balance or sending money."
- text: "I was created to make banking easier for you. How can I assist you today?"
utter_send_money_form_complete:
- text: "I've initiated a transfer of ${amount} to {recipient}. The transaction should be completed within 24 hours."
- text: "Your payment of ${amount} to {recipient} has been processed. It will be completed shortly."
utter_ask_recipient:
- text: "Who would you like to send money to?"
- text: "Please provide the name or account details of the recipient."
utter_ask_amount:
- text: "How much would you like to send?"
- text: "What amount would you like to transfer?"
utter_out_of_scope:
- text: "I'm sorry, I can only help with checking your balance and sending money at the moment. For other banking services, please call our customer service at 1-800-BANK or visit our website."
utter_default:
- text: "I didn't quite catch that. I can help you with checking your balance or sending money."
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true
forms:
send_money_form:
required_slots:
- recipient
- amount |