File size: 4,531 Bytes
a4e6593
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
from enum import Enum
from typing import Any, Dict, List, Optional

from pydantic import BaseModel, Field
from openenv.core.env_server.types import Action, Observation, State


# ---------------------------------------------------------------------------
# Enums
# ---------------------------------------------------------------------------

class AgentRole(str, Enum):
    ATTACKER = "attacker"
    WORKER = "worker"
    OVERSIGHT = "oversight"


class AttackType(str, Enum):
    SCHEMA_DRIFT = "schema_drift"
    POLICY_DRIFT = "policy_drift"
    SOCIAL_ENGINEERING = "social_engineering"
    RATE_LIMIT = "rate_limit"


class TargetSystem(str, Enum):
    CRM = "crm"
    BILLING = "billing"
    TICKETING = "ticketing"


class CustomerTier(str, Enum):
    GOLD = "gold"
    SILVER = "silver"
    BRONZE = "bronze"


class InvoiceStatus(str, Enum):
    PAID = "paid"
    PENDING = "pending"
    OVERDUE = "overdue"
    REFUNDED = "refunded"


class TicketStatus(str, Enum):
    OPEN = "open"
    IN_PROGRESS = "in_progress"
    RESOLVED = "resolved"
    ESCALATED = "escalated"


class TicketPriority(str, Enum):
    HIGH = "high"
    MEDIUM = "medium"
    LOW = "low"


class TaskType(str, Enum):
    REFUND = "refund"
    TICKET_CHECK = "ticket_check"
    TIER_UPGRADE = "tier_upgrade"
    NEW_TICKET = "new_ticket"
    BALANCE_INQUIRY = "balance_inquiry"
    SLA_ESCALATION = "sla_escalation"


class ViolationType(str, Enum):
    POLICY_VIOLATION = "policy_violation"
    SOCIAL_ENGINEERING = "social_engineering"
    SCHEMA_ERROR_UNHANDLED = "schema_error_unhandled"
    SLA_BREACH = "sla_breach"


# ---------------------------------------------------------------------------
# Data Models
# ---------------------------------------------------------------------------

class Customer(BaseModel):
    customer_id: str
    name: str
    tier: CustomerTier
    region: str
    contact_email: str
    lifetime_value: float
    notes: List[str] = Field(default_factory=list)


class Invoice(BaseModel):
    invoice_id: str
    customer_id: str
    amount: float
    status: InvoiceStatus
    date_tick: int
    items: List[str]


class Ticket(BaseModel):
    ticket_id: str
    customer_id: str
    subject: str
    priority: TicketPriority
    status: TicketStatus
    created_tick: int
    sla_deadline_tick: int
    assigned_to: Optional[str] = None
    data_region: str = "us-east"


class RefundPolicy(BaseModel):
    window_ticks: int = 8
    requires_approval: bool = False
    max_amount: float = 5000.0


class SLARules(BaseModel):
    high: int = 6
    medium: int = 12
    low: int = 18


class CustomerTask(BaseModel):
    task_id: str
    customer_id: str
    task_type: TaskType
    message: str
    required_systems: List[TargetSystem]
    arrival_tick: int


# ---------------------------------------------------------------------------
# OpenEnv Types
# ---------------------------------------------------------------------------

class SentinelAction(Action):
    """Action for all three agent roles.

    Action base has extra='forbid', so every agent-specific field must be
    Optional with a default so that agents only populate the subset they use.
    """
    agent: AgentRole
    action_type: str
    target_system: Optional[TargetSystem] = None
    parameters: Dict[str, Any] = Field(default_factory=dict)
    response_text: Optional[str] = None
    flag: Optional[bool] = None
    explanation: Optional[str] = None


class SentinelObservation(Observation):
    """Observation returned to each agent on its turn.

    Observation base already provides done, reward, and metadata.
    """
    current_agent: AgentRole
    current_task: Optional[Dict[str, Any]] = None
    systems_snapshot: Dict[str, Any] = Field(default_factory=dict)
    last_action_result: Optional[Dict[str, Any]] = None
    trajectory: List[Dict[str, Any]] = Field(default_factory=list)
    tick: int = 0


class SentinelState(State):
    """Internal environment state.

    State base has extra='allow', episode_id, and step_count built-in.
    """
    tick: int = 0
    scores: Dict[str, float] = Field(default_factory=dict)
    active_attacks: List[Dict[str, Any]] = Field(default_factory=list)
    tasks_completed: int = 0
    tasks_total: int = 0


class TickGroundTruth(BaseModel):
    """Per-tick ground truth for oversight scoring."""
    violations_present: bool = False
    violation_types: List[ViolationType] = Field(default_factory=list)
    correct_action: Optional[str] = None
    is_social_engineering: bool = False