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1
  # Email Triage OpenEnv
2
 
3
  A complete, production-ready OpenEnv environment for training AI agents to classify and route emails in real-world triage scenarios.
@@ -23,339 +32,109 @@ The environment provides realistic synthetic email data with varying complexity
23
  - βœ… **Docker Ready**: Single command deployment to Hugging Face Spaces
24
  - βœ… **Synthetic Data**: Realistic email generation with metadata and ground truth labels
25
 
26
- ## Task Descriptions
27
-
28
- ### Task 1: Spam Detection (Easy)
29
-
30
- **Goal**: Correctly classify 8/10 emails as spam or legitimate
31
-
32
- - **Dataset**: 10 synthetic emails with clear spam indicators (70% high signal, 30% borderline)
33
- - **Actions**: Classify as SPAM or NORMAL only
34
- - **Grading**: Accuracy score = correct_classifications / 10
35
- - **Expected Baseline**: ~0.80-0.85
36
- - **Characteristics**:
37
- - Well-separated spam patterns
38
- - Limited routing complexity
39
- - Binary classification
40
-
41
- ### Task 2: Multi-Class Routing (Medium)
42
-
43
- **Goal**: Classify 12 emails into 4 categories AND route 8 to correct teams
44
-
45
- - **Dataset**: 12 diverse emails covering spam, normal, billing, urgent
46
- - **Categories**: SPAM, NORMAL, URGENT, BILLING
47
- - **Actions**: Classify (4 options) + Route (support/sales/billing/none) + Priority (0-3)
48
- - **Grading**: 50% classification accuracy + 50% routing accuracy
49
- - **Expected Baseline**: ~0.70-0.75
50
- - **Characteristics**:
51
- - Mixed-difficulty examples
52
- - Multi-team coordination
53
- - SLA-aware routing
54
-
55
- ### Task 3: Context-Aware Triage (Hard)
56
 
57
- **Goal**: Manage 20 emails with rich context, escalation chains, and VIP handling
58
-
59
- - **Dataset**: 20 emails with VIP customer flags, SLA hours, and context signals
60
- - **Actions**: Full classification + routing + priority setting
61
- - **Grading**: Weighted score:
62
- - Classification accuracy: 50%
63
- - Priority accuracy: 30%
64
- - Routing accuracy: 20%
65
- - **Expected Baseline**: ~0.60-0.65
66
- - **Characteristics**:
67
- - VIP customer detection
68
- - Time-sensitive escalation
69
- - Complex context reasoning
70
-
71
- ## Installation
72
-
73
- ### Local Development
74
-
75
- ```bash
76
- # Clone and navigate to the project
77
- cd meta-hackathon
78
-
79
- # Create virtual environment
80
- python3 -m venv venv
81
- source venv/bin/activate # On Windows: venv\Scripts\activate
82
-
83
- # Install dependencies
84
- pip install -r requirements.txt
85
- ```
86
 
87
- ### Docker
88
 
89
  ```bash
90
- # Build image
91
- docker build -t email-triage:latest .
92
-
93
- # Run locally
94
- docker run -p 7860:7860 email-triage:latest
95
-
96
- # API is now available at http://localhost:7860
97
- ```
98
-
99
- ## API Specification
100
-
101
- ### Observation Space
102
 
103
- ```json
104
- {
105
- "current_email": {
106
- "email_id": "string",
107
- "subject": "string",
108
- "body": "string",
109
- "sender_domain": "string",
110
- "timestamp": "ISO8601 datetime",
111
- "is_vip_sender": "boolean",
112
- "sla_hours": "integer or null"
113
- },
114
- "inbox_state": {
115
- "pending": "count of unprocessed emails",
116
- "spam": "count of detected spam",
117
- "urgent": "count of urgent emails",
118
- "processed": "count of processed emails"
119
- },
120
- "step_count": "integer",
121
- "task_name": "string"
122
- }
123
- ```
124
 
125
- ### Action Space
 
126
 
127
- ```json
 
 
128
  {
129
- "classification": "one of: spam, normal, urgent, billing",
130
- "team": "one of: support, sales, billing, none",
131
- "priority": "integer 0-3"
132
  }
133
- ```
134
-
135
- ### Reward
136
-
137
- - **Type**: Float [0.0, 1.0]
138
- - **Breakdown**:
139
- - Correct classification: +0.4 (or -0.1 if wrong)
140
- - Correct routing: +0.3 (or -0.15 if wrong)
141
- - Priority accuracy: +0.3 \* (1 - |predicted - actual| / 3)
142
-
143
- ## Usage Examples
144
-
145
- ### Python (Direct Environment)
146
-
147
- ```python
148
- from environment import EmailTriageEnv
149
-
150
- # Create environment
151
- env = EmailTriageEnv(task_name="spam_detection")
152
-
153
- # Reset and get initial observation
154
- obs = env.reset()
155
-
156
- # Step through emails
157
- from environment.types import Action, EmailCategory, Team
158
-
159
- for _ in range(10):
160
- action = Action(
161
- classification=EmailCategory.NORMAL,
162
- team=Team.SUPPORT,
163
- priority=1
164
- )
165
- obs, reward, done, info = env.step(action)
166
- print(f"Reward: {reward.value}, Done: {done}")
167
- if done:
168
- break
169
-
170
- # Get final score
171
- final_score = env._compute_final_score()
172
- print(f"Final Score: {final_score:.4f}")
173
- ```
174
-
175
- ### HTTP REST API
176
-
177
- ```bash
178
- # Health check
179
- curl http://localhost:7860/health
180
-
181
- # Reset environment
182
- curl -X POST http://localhost:7860/reset?task=spam_detection
183
-
184
- # Step with action
185
- curl -X POST http://localhost:7860/step?task=spam_detection \
186
- -H "Content-Type: application/json" \
187
- -d '{
188
- "classification": "normal",
189
- "team": "support",
190
- "priority": 1
191
- }'
192
 
193
  # Get current state
194
- curl http://localhost:7860/state?task=spam_detection
195
-
196
- # List available tasks
197
- curl http://localhost:7860/tasks
198
 
199
  # Describe action/observation spaces
200
- curl http://localhost:7860/state-describe?task=spam_detection
201
- ```
202
-
203
- ## Running Baseline Inference
204
-
205
- The baseline uses GPT-4o mini to process all three tasks.
206
-
207
- ### Setup
208
-
209
- ```bash
210
- # Set environment variables
211
- export OPENAI_API_KEY="sk-..."
212
- export MODEL_NAME="gpt-4o-mini"
213
- export API_BASE_URL="https://api.openai.com/v1" # Optional, defaults to OpenAI
214
-
215
- # Run inference
216
- python inference.py
217
- ```
218
-
219
- ### Expected Output
220
-
221
- The inference script outputs structured logs in `[START]`, `[STEP]`, `[END]` format:
222
-
223
- ```
224
- [CONFIG] model=gpt-4o-mini, api_base=https://api.openai.com/v1
225
- [START] spam_detection
226
- [STEP] {"step_id": 1, "observation": {...}, "action": {...}, "reward": 0.85, "done": false}
227
- [STEP] {"step_id": 2, "observation": {...}, "action": {...}, "reward": 0.72, "done": false}
228
- ...
229
- [END] {"task": "spam_detection", "final_score": 0.82, "steps": 10, "emails_processed": 10}
230
- [RESULT] spam_detection: 0.8200
231
-
232
- [START] multi_class_routing
233
- ...
234
- [END] {"task": "multi_class_routing", "final_score": 0.71, "steps": 12, "emails_processed": 12}
235
- [RESULT] multi_class_routing: 0.7100
236
-
237
- [START] context_aware_triage
238
- ...
239
- [END] {"task": "context_aware_triage", "final_score": 0.62, "steps": 20, "emails_processed": 20}
240
- [RESULT] context_aware_triage: 0.6200
241
-
242
- [SUMMARY]
243
- Average Score: 0.7167
244
- spam_detection: 0.8200
245
- multi_class_routing: 0.7100
246
- context_aware_triage: 0.6200
247
  ```
248
 
249
- ### Baseline Scores (Expected Results)
250
 
251
- | Task | Difficulty | Expected Score | Notes |
252
- | -------------------- | ---------- | -------------- | ------------------------------- |
253
- | Spam Detection | Easy | 0.80-0.85 | Clear patterns, high signal |
254
- | Multi-Class Routing | Medium | 0.70-0.75 | Mixed signals, requires context |
255
- | Context-Aware Triage | Hard | 0.60-0.70 | Complex reasoning, VIP handling |
256
- | **Average** | **All** | **0.70-0.77** | **Overall baseline** |
257
-
258
- ## Deployment to Hugging Face Spaces
259
-
260
- ### Steps
261
-
262
- 1. Create a new Space on Hugging Face (https://huggingface.co/spaces)
263
- 2. Select "Docker runtime"
264
- 3. Push code to the Space repository:
265
- ```bash
266
- git push https://huggingface.co/spaces/{username}/email-triage main
267
- ```
268
- 4. Dockerfile automatically builds and deploys
269
- 5. Access API at: `https://{username}-email-triage.hf.space`
270
 
271
- ### Verification
 
 
 
272
 
273
- ```bash
274
- # Test deployment
275
- curl https://{username}-email-triage.hf.space/health
276
- curl -X POST https://{username}-email-triage.hf.space/reset
277
- ```
278
 
279
- ## Project Structure
280
 
281
  ```
282
- meta-hackathon/
283
  β”œβ”€β”€ environment/
284
- β”‚ β”œβ”€β”€ __init__.py # Package exports
285
- β”‚ β”œβ”€β”€ types.py # Pydantic models (Observation, Action, etc.)
286
- β”‚ β”œβ”€β”€ env.py # Main EmailTriageEnv class
287
- β”‚ β”œβ”€β”€ data_generator.py # Synthetic email generation
288
- β”‚ └── graders.py # Task graders and reward computation
289
- β”œβ”€β”€ app.py # Flask REST API server
290
- β”œβ”€β”€ inference.py # Baseline inference script (GPT-4o mini)
291
- β”œβ”€β”€ openenv.yaml # OpenEnv specification
292
- β”œβ”€β”€ Dockerfile # Container configuration
293
- β”œβ”€β”€ requirements.txt # Python dependencies
294
- └── README.md # This file
295
  ```
296
 
297
- ## Key Implementation Details
298
 
299
- ### Reward Function Design
 
 
300
 
301
- The reward function provides meaningful signals throughout the episode:
 
302
 
303
- ```python
304
- # Per-step reward combines three signals:
305
- reward = (
306
- 0.4 * classification_correct + # 40% weight
307
- 0.3 * routing_correct + # 30% weight
308
- 0.3 * priority_scaled_accuracy # 30% weight
309
- )
310
- # All components in [0, 1], final reward clamped to [0, 1]
311
  ```
312
 
313
- ### Synthetic Data Generation
314
-
315
- - **Realistic patterns**: Spam indicators (urgency, capitalization), domain reputation
316
- - **Graded difficulty**: 70% clear patterns (easy), 30% edge cases (medium)
317
- - **Metadata**: VIP flags, SLA hours, sender domains for context reasoning
318
- - **Reproducible**: Seeded random generator for consistent datasets
319
-
320
- ### Environment API
321
-
322
- Fully compliant with OpenEnv specification:
323
-
324
- - `reset()` β†’ Initial observation
325
- - `step(action)` β†’ (observation, reward, done, info)
326
- - `state()` β†’ Full system state snapshot
327
- - `describe_action_space()` / `describe_observation_space()` β†’ Space schemas
328
 
329
- ## Performance Considerations
330
 
331
- - **Runtime**: ~15-18 minutes for full baseline (3 tasks Γ— ~5-6 min each with API latency)
332
- - **Memory**: ~200MB resident (environment + Flask server)
333
- - **Scalability**: Supports 2 vCPU, 8GB RAM minimum (tested)
334
- - **Parallelization**: API supports concurrent requests (stateless per task)
335
 
336
- ## Testing
337
-
338
- ```bash
339
- # Run environment locally
340
- python -c "from environment import EmailTriageEnv; env = EmailTriageEnv('spam_detection'); obs = env.reset(); print('OK')"
341
-
342
- # Test Flask API
343
- python app.py &
344
- curl http://localhost:7860/health
345
- curl -X POST http://localhost:7860/reset?task=spam_detection
346
-
347
- # Validate OpenEnv spec
348
- # (Submit to official validator tool)
349
- ```
350
 
351
- ## License
 
 
 
352
 
353
- MIT
354
 
355
- ## Support
 
 
 
 
356
 
357
- For questions or issues:
358
 
359
- 1. Check the full API reference in `openenv.yaml`
360
- 2. Review example usage in `inference.py`
361
- 3. Examine data generation in `data_generator.py`
 
 
1
+ ---
2
+ title: Email Triage OpenEnv
3
+ emoji: πŸ“§
4
+ colorFrom: blue
5
+ colorTo: green
6
+ sdk: docker
7
+ port: 7860
8
+ ---
9
+
10
  # Email Triage OpenEnv
11
 
12
  A complete, production-ready OpenEnv environment for training AI agents to classify and route emails in real-world triage scenarios.
 
32
  - βœ… **Docker Ready**: Single command deployment to Hugging Face Spaces
33
  - βœ… **Synthetic Data**: Realistic email generation with metadata and ground truth labels
34
 
35
+ ## Quick Start
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
36
 
37
+ ### API Endpoints
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
38
 
39
+ The Space provides these endpoints on port 7860:
40
 
41
  ```bash
42
+ # Health check
43
+ GET /health
 
 
 
 
 
 
 
 
 
 
44
 
45
+ # Get available tasks
46
+ GET /tasks
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
47
 
48
+ # Reset environment for a task
49
+ POST /reset?task=spam_detection
50
 
51
+ # Step the environment with an action
52
+ POST /step?task=spam_detection
53
+ Content-Type: application/json
54
  {
55
+ "classification": "spam",
56
+ "team": "none",
57
+ "priority": 0
58
  }
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
59
 
60
  # Get current state
61
+ GET /state?task=spam_detection
 
 
 
62
 
63
  # Describe action/observation spaces
64
+ GET /state-describe?task=spam_detection
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
65
  ```
66
 
67
+ ## Tasks
68
 
69
+ ### Task 1: Spam Detection (Easy)
70
+ - **Goal**: Correctly classify 10 emails as spam or legitimate
71
+ - **Expected Score**: ~0.80-0.85
72
+ - **Difficulty**: Easy - clear spam patterns
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
73
 
74
+ ### Task 2: Multi-Class Routing (Medium)
75
+ - **Goal**: Classify 12 emails into 4 categories and route to correct teams
76
+ - **Expected Score**: ~0.70-0.75
77
+ - **Difficulty**: Medium - requires multi-class classification and routing
78
 
79
+ ### Task 3: Context-Aware Triage (Hard)
80
+ - **Goal**: Handle 20 emails with VIP customers, SLAs, and escalations
81
+ - **Expected Score**: ~0.60-0.70
82
+ - **Difficulty**: Hard - complex context with weighted scoring
 
83
 
84
+ ## Environment Structure
85
 
86
  ```
 
87
  β”œβ”€β”€ environment/
88
+ β”‚ β”œβ”€β”€ env.py # Main EmailTriageEnv class
89
+ β”‚ β”œβ”€β”€ types.py # Pydantic models (Observation, Action, Reward)
90
+ β”‚ β”œβ”€β”€ data_generator.py # Synthetic email dataset
91
+ β”‚ β”œβ”€β”€ graders.py # Task-specific graders
92
+ β”‚ └── __init__.py
93
+ β”œβ”€β”€ app.py # Flask REST API
94
+ β”œβ”€β”€ inference.py # Baseline inference script
95
+ β”œβ”€β”€ openenv.yaml # OpenEnv specification
96
+ β”œβ”€β”€ Dockerfile # Docker configuration
97
+ β”œβ”€β”€ requirements.txt # Python dependencies
98
+ └── README.md # This file
99
  ```
100
 
101
+ ## Running Locally
102
 
103
+ ```bash
104
+ # Install dependencies
105
+ pip install -r requirements.txt
106
 
107
+ # Start Flask app
108
+ python app.py
109
 
110
+ # In another terminal, run inference baseline
111
+ OPENAI_API_KEY=your_key python inference.py
 
 
 
 
 
 
112
  ```
113
 
114
+ ## Deployment
 
 
 
 
 
 
 
 
 
 
 
 
 
 
115
 
116
+ This Space is already deployed on Hugging Face! The Docker image builds automatically from the Dockerfile and serves the Flask API on port 7860.
117
 
118
+ ## OpenEnv Specification
 
 
 
119
 
120
+ This environment fully implements the OpenEnv specification:
 
 
 
 
 
 
 
 
 
 
 
 
 
121
 
122
+ - **Observation Space**: Email content, sender info, inbox state
123
+ - **Action Space**: Classification (4 categories), Team routing (4 options), Priority (0-3)
124
+ - **Reward Space**: Continuous [0.0, 1.0] with breakdown of classification/routing/priority scores
125
+ - **API**: `reset()`, `step(action)`, `state()` endpoints
126
 
127
+ ## Documentation
128
 
129
+ For more details, see:
130
+ - `START_HERE.md` - Getting started guide
131
+ - `DEPLOYMENT_CHECKLIST.md` - Pre-submission checklist
132
+ - `VALIDATION_GUIDE.md` - Testing and validation
133
+ - `FINAL_VALIDATION_REPORT.md` - Full validation results
134
 
135
+ ---
136
 
137
+ **Status**: βœ… Production Ready
138
+ **OpenEnv Compliance**: βœ… 100%
139
+ **All Tests**: βœ… Passing
140
+ **Ready for Submission**: βœ… Yes