Update about.txt

about.txt

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-This chatbot is designed to answer questions related to the mediation practice and philosophy of the late Dr John M Haynes (1932-1999).
+This chatbot is specifically designed to answer questions related to the mediation practice and philosophy of Dr. John M Haynes (1932-1999), often referred to as the father of mediation. Dr. Haynes was a pioneer in the field who trained thousands of mediators and court personnel at a time when mediation was just beginning to differentiate from couples therapy. He described the theoretical foundations of the profession and established its key elements.
 
-John Haynes is often called the father of mediation. He trained thousands of mediators and court personnel at a time when mediation was becoming differentiated from couples therapy. He was a pioneer who set out to describe the first theoretical elements of the profession. 
-
-Enter your question in the textbox and the chatbot will provide a response based on its context material. 
-
-Here are some ideas:
+To use the chatbot, simply enter your question in the textbox provided, and the chatbot will generate a response based on the context material available. Here are some ideas for questions you could ask:
 <i>
-
-	1. how do you handle high conflict cases?
-	2. Do you use intuition in mediation?
-	3. What are some metaphors people use when they are in conflict? What are some you prefer?
-	4. Are there aspects of spirituality in mediation?
-	5. What are 'managed reciprocal concessions'?
-	6. What do you feel is your legacy?
-
+1. How do you handle high conflict cases?
+2. Do you use intuition in mediation?
+3. What are some metaphors people use when they are in conflict? What are some of your favorites?
+4. Are there aspects of spirituality in mediation?
+5. What are 'managed reciprocal concessions'?
+6. What do you feel is your legacy?
 </i>
-
-It is also designed to ask you a reflective question at the end of its response.
-
-if you get some interesting insight as a result of this project please email me on peter.p<at>racr.org.au, I would love to hear about your experience. 
+The chatbot is designed to provide you with a reflective question at the end of its response. If you have any interesting insights or experiences as a result of using this chatbot, please feel free to email me at peter.p@racr.org.au. I would love to hear from you!