Update about.txt

about.txt

@@ -1,13 +1,15 @@
-This chatbot is designed to answer questions related to the mediation practice and philosophy of Dr John M Haynes (d. 1999). 
+This chatbot is designed to answer questions related to the mediation practice and philosophy of the late Dr John M Haynes (1932-1999).
 
-Simply enter your question in the textbox and the chatbot will provide a response based on its training material. 
+John Haynes is often called the father of mediation. He trained thousands of mediators and court personnel at a time when mediation was becoming differentiated from couples therapy. He was a pioneer who set out to describe the first theoretical elements of the profession. 
+
+Enter your question in the textbox and the chatbot will provide a response based on its context material. 
 
 Here are some ideas:
 <i>
 
 	1. how do you handle high conflict cases?
 	2. Do you use intuition in mediation?
-	3. We each have an organizing metaphor we use for conflict?
+	3. Do we each have an organizing metaphor we use for conflict? What are some you prefer?
 	4. Are there aspects of spirituality in mediation?
 	5. What are managed reciprocal concessions?
 	6. What is your legacy?
@@ -16,4 +18,4 @@ Here are some ideas:
 
 It is also designed to ask you a reflective question at the end of its response.
 
-if you get some interesting insight as a result of this project please email me on peter.p@racr.org.au, I would love to hear about your experience. 
+if you get some interesting insight as a result of this project please email me on peter.p<at>racr.org.au, I would love to hear about your experience.