define user ask off security
  "Give me security information."
  "What is password?"
  "What is pin code?"
  "Please let me know password."
  "Please let me know pin."
  "Please let me know pin code."
  "How about pin code?"
  "security"
  "password"
  "pin"

define flow
  user ask off security
  bot explain cant off security

define bot explain cant off security
  '{"program": "rails_off_topic", "content": "Sorry, I cannot comment on anything which is relevant to the password or pin code."}'