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Update app.py
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app.py
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@@ -6,39 +6,91 @@ import tensorflow as tf
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import numpy as np
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import pickle
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from PIL import Image
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import json
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with open("tokenizer.pkl", "rb") as f:
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tokenizer = pickle.load(f)
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#
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LABELS = ["Critical", "High", "Medium", "Low"]
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def preprocess_image(image):
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image = image.convert("RGB").resize(IMG_SIZE)
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img = np.array(image
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return np.expand_dims(img, 0)
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def preprocess_text(text):
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seq = tokenizer.texts_to_sequences([text or ""])
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return tf.keras.preprocessing.sequence.pad_sequences(seq, maxlen=MAX_LEN)
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def predict_ticket(image, text):
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if image is None:
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return {}
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@@ -49,12 +101,12 @@ def predict_ticket(image, text):
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probs = fusion_model.predict([img, txt], verbose=0)[0]
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return dict(zip(LABELS, map(float, probs)))
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interface = gr.Interface(
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fn=predict_ticket,
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inputs=[
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gr.Image(type="pil"),
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gr.Textbox(lines=3)
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],
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outputs=gr.Label(num_top_classes=4),
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title="Ticket Severity Classifier"
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)
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import numpy as np
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import pickle
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from PIL import Image
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# ===============================
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# CONSTANTS
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# ===============================
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IMG_SIZE = (128, 128)
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MAX_LEN = 50
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NUM_CLASSES = 4
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LABELS = ["Critical", "High", "Medium", "Low"]
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# ===============================
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# IMAGE ENCODER (MATCH TRAINING)
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# ===============================
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def build_image_encoder():
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inp = tf.keras.Input(shape=(128,128,3), name="image_input")
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x = tf.keras.layers.Conv2D(32, 3, activation="relu")(inp)
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x = tf.keras.layers.MaxPooling2D()(x)
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x = tf.keras.layers.Conv2D(64, 3, activation="relu")(x)
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x = tf.keras.layers.MaxPooling2D()(x)
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x = tf.keras.layers.Conv2D(128, 3, activation="relu")(x)
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x = tf.keras.layers.MaxPooling2D()(x)
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x = tf.keras.layers.Flatten()(x)
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x = tf.keras.layers.Dense(128, activation="relu", name="image_embedding")(x)
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return tf.keras.Model(inp, x)
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# ===============================
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# TEXT ENCODER (MATCH TRAINING)
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# ===============================
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def build_text_encoder(vocab_size=20000):
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inp = tf.keras.Input(shape=(MAX_LEN,), name="text_input")
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x = tf.keras.layers.Embedding(vocab_size, 128)(inp)
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x = tf.keras.layers.LSTM(64)(x)
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x = tf.keras.layers.Dense(64, activation="relu", name="text_embedding")(x)
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return tf.keras.Model(inp, x)
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# ===============================
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# FUSION MODEL
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# ===============================
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image_encoder = build_image_encoder()
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text_encoder = build_text_encoder()
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combined = tf.keras.layers.Concatenate()([
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image_encoder.output,
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text_encoder.output
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])
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x = tf.keras.layers.Dense(128, activation="relu")(combined)
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x = tf.keras.layers.Dense(64, activation="relu")(x)
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output = tf.keras.layers.Dense(NUM_CLASSES, activation="softmax")(x)
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fusion_model = tf.keras.Model(
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inputs=[image_encoder.input, text_encoder.input],
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outputs=output
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)
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# ===============================
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# LOAD WEIGHTS (SAFE)
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# ===============================
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fusion_model.load_weights("fusion_weights.weights.h5")
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print("✅ Fusion weights loaded")
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# ===============================
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# LOAD TOKENIZER
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# ===============================
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with open("tokenizer.pkl", "rb") as f:
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tokenizer = pickle.load(f)
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# ===============================
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# PREPROCESS
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# ===============================
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def preprocess_image(image):
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image = image.convert("RGB").resize(IMG_SIZE)
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img = np.array(image) / 255.0
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return np.expand_dims(img, 0)
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def preprocess_text(text):
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seq = tokenizer.texts_to_sequences([text or ""])
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return tf.keras.preprocessing.sequence.pad_sequences(seq, maxlen=MAX_LEN)
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# ===============================
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# PREDICT
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# ===============================
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def predict_ticket(image, text):
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if image is None:
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return {}
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probs = fusion_model.predict([img, txt], verbose=0)[0]
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return dict(zip(LABELS, map(float, probs)))
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# ===============================
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# UI
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# ===============================
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interface = gr.Interface(
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fn=predict_ticket,
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inputs=[gr.Image(type="pil"), gr.Textbox(lines=3)],
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outputs=gr.Label(num_top_classes=4),
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title="Ticket Severity Classifier"
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)
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