Autocomplete: short single-issue openers + word-boundary matching (was substring over 590-char emails, so 17/26 letters returned the same 5)

Remove debug prints - Slack auto-routing confirmed working

Debug: trace _auto_send_urgency execution

Remove debug logging from _auto_send_urgency

Add debug logging to _auto_send_urgency

Fix SyntaxError in _auto_send_urgency sim_lines

Add per-urgency Slack auto-routing; button and UI unchanged

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Add Slack urgency routing + auto-send; no UI changes

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Revert button label to original

Use existing SLACK_WEBHOOK_URL for all-channel button

Auto-send to urgency channel on process; button sends to #all-propertychannel

Route Slack messages to per-urgency channels (P1-P4); fix ticket count badge

Steps 2-7: on-blue label token, 311 empty state, responsive breakpoints, skeleton loading state, light-mode contrast, tab accent

Fix work-order parser: recover long headings, kill inline priority contradiction, keep prose out of the action checklist

Empty-state labels were dimmed by a 55% opacity on the whole skeleton card; move the fade onto the placeholder bars so the section headings read at full strength

Fix regression: wrapping the hero title in a span exposed it to Gradio .prose *, turning it dark in light mode

Light mode: force the logo white (Gradio .prose * was overriding inheritance), deepen section-label colours and bump their weight; triage label gets a theme-flipping token (was 2.52:1 on white)

Add logo B to the hero: inline SVG (building + rising zigzag with arrowhead + AI sparkle), inherits currentColor

Fix theme-flip via tokens instead of .dark selectors (Gradio prefixes custom rules but not .dark ones, so the overrides lost): ghost labels + results-column body copy now white in dark, near-black in light

Dark mode: white label on Clear/Slack (not white fill), white Quick Starter labels at a size that fits 5 per row, results column body copy in white

Navy page ground instead of near-black, colour-coded skeleton labels, compact Quick Starter pills (5 per row), white Clear/Slack buttons in dark mode

Work-order parser now matches the format the model actually emits (was silently falling back to raw pre); restore per-section label colours; stop Quick Starter pills overflowing their row

Give inputs a hairline: light-mode surfaces sat too close in value to read as inputs

Redesign pass 2: flatten Gradio form/block boxes, verdict header + SLA pill, parse work order into a checklist, skeleton empty state, collapse building/unit, fix dark-mode flash, move 311 hint above table

Redesign pass 1 (CSS only): remove nested boxes, unify radius/shadow/type scale, single-colour section labels

Left-align the reported-problem bubble so it lines up with the cards below it

Recalibrate thin-report detector against the real dataset: unit-interior and one-per-building locations count as located, only per-floor shared areas need a floor, spelled-out ordinals recognised

Merge rule: safety keyword > agreement > classifier. Stops escalating on every disagreement (P4 no longer bumped to P3); disagreements are surfaced, not acted on

Thin reports now ask a clarifying question instead of promising generic action; for P1 the question is additive so dispatch is never delayed

Show both model signals explicitly again (DistilBERT verdict was hidden by the merge); make similar tickets expandable to full text + resolution

Fail-safe triage: on classifier/retrieval disagreement take the more severe, plus an independent safety-keyword floor (smoke/fire/gas). Escalations are shown, never silent.

Design pass: blue-violet tinted neutrals, saturated compact hero, real cards with priority rail, verdict line + computed deadline, split work order/reply, one blue accent, remove duplicate accordion

Fix regression: stop-criteria killed the tenant reply at its own header; align category keys with dataset (fixes Fiverr link + icons); blue primary button; strip stray section headers

Fix duplicate generation + markdown leak, early-stop wasted tokens, CPU-appropriate dtype, button contrast tokens, 311 row selection via state + click

Theme layer: real light/dark token split incl. Gradio native vars, theme-aware urgency chips, working toggle moved top-right, full-width layout, hidden footer, stronger priority constraint in prompt

Restore streaming: show Triage/Similar immediately, stream Work Order/Reply text as it generates (same LoRA model, unchanged)

Update feature list + ticket count for merged classifier

Merge: keep Itai's LoRA generator + Fiverr + timeline UI, add fine-tuned triage classifier + priority-consistency fix + dynamic ticket count

Fix RUNTIME_ERROR: add audioop-lts for Python 3.13 (stdlib audioop was removed, pydub/gradio still import it)

Target h4 directly for the section-title bullet (Gradio nests a prose wrapper div)

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Fix section-title bullet wrapping onto its own line above the heading

UI polish: client-side expand/collapse, priority-line consistency fix, equal card heights, unified section-title icons, typing-dots loader

Fix dark-mode selected-category text contrast; clearer generation wait message (no GPU, no token count change)