question,context,answer,retrieved_contexts,gold_answer,trace_relevance,trace_utilization,trace_completeness,trace_adherence,attribution_data_json,num_context_sents,context_with_keys,num_answer_sents,answer_with_keys,processing_status,sample_index Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license? Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license? ,"�게 합니까? 응답 다음 지시사항을 따라서 활성화 킷을 설치하거나 Floating 라이센스 키를 사용하여 주십시오. 제품 활성화 킷(Activation kit) 에는 평가판 Rational 제품을 전환할수있는 영구 라이센스 키가 포함되어 있습니다. 제품 활성화 킷을 다운로드한 다음 IBM Installation Manager를 사용하여 다운로드 위치에서 해당 킷을 적용하여야 합니다. 참고: Rational Method Composer 제품은 활성화 킷을 , 라이센스 키 그리고 Installation Manager 를 버젼 7.2 와 7.5부터 지원하고있습니다 하지만 플로팅 라이센스키는 지원하지 않습니다. 활성화 킷을 적용하여 새 라 --- Tools and Utilities; License Feature TECHNOTE (FAQ) QUESTION What are the features incorporated with the ""Tools and Utilities"" License key for IBM Rational Rhapsody? CAUSE You would like to know all the features of the Tools and Utilities license key ANSWER The license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: * ReporterPro * Reporter * RPGetConnected * RPGetConnectedWind * RPGetConnectedVxw * RPGetConnectedSol * RPGetConnectedN * RPGetConnectedG * RPUNCS * RPTcSEAddon * RPGraphPanel * RPRG * RPRG_DOORS * RPRG_X2TXT * RPRG_REQPRO * RPRG_RP * RPRG_SIMULINK * RPRG_TAGGER * RPRG_CALIBERRM * RPUSimulink * RPXMI * RPTAUXMI Note: Important functionalities of Rational Rhapsody such as Gateway [ RPRG], Import and Export of XMI files in Rhapsody [RPXMI], Panel Diagrams [RP --- generate; license key; System Architect; add-ons; RLKC TECHNOTE (FAQ) QUESTION How to generate a Floating license key for IBM Rational System Architect with DODAF ANSWER Steps to generate a license key for Rational System Architect with add-ons from the Rational License key center: 1. Open the Rational License key center page at: http://www.ibm.com/software/rational/support/licensing/ [http://www.ibm.com/software/rational/support/licensing/] 2. Log in using your login credentials sent in the welcome email 3. Click 'Get Keys' 4. Select the Product 'IBM Telelogic System Architect' 5. Select 'Telelogic System Architect Floating single site' 6. Check the availability box of license keys and then hit 'Next' 7. Enter the Number of keys to generate and fill the information for the below fields Version: Select the appropriate product version Existing Hosts: select 'Use existing host' Server Configuration: select 'Single license server' Host Id type: select accordingly from the list Host Id: enter the host id as selected from the above option Host name: enter host name of the machine Port --- 제품을 열면, 라이센스 서버에 대한 연결이 작성되어 사용 가능한 Floating 라이센스 키의 풀에서 라이센스 키를 얻습니다. 최신 버전의 Floating 라이센스 키 사용 1. Installation Manager에서 라이센스 관리(Manage Licenses) 를 선택하신후 , 라이센스를 적용 하시고자 하는 제품을 선택하여 주십시오. 2. Floating 라이센스 지원 구성( Configure Floating license support) 을 선택하고 다음을 클릭하십시오. 3. Floating 라이센스 적용 (Enable Floating license enforcement) 을 사용 가능하게 하고+ 단추를 클릭하십시오 4. 서버 유형(Server Type) > 추가 이름(Add name) > 포트 추가 (Add port) 를 선택하여 주십시오. 5. 연결 테스트 --- rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ) QUESTION How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? CAUSE Trial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key. ANSWER Follow the instructions below to install the activation kit or to enable floating license keys. The product activation kits contain the permanent license key for converting a trial Rational product. After you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager. Note: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. To import an activation kit and enable the new license key 1. Start",The documents do not provide enough information to answer the question about enabling the reporter feature with IBM Rational Rhapsody Architect Software Floating license.,"['�게 합니까? \n\n응답\n다음 지시사항을 따라서 활성화 킷을 설치하거나 Floating 라이센스 키를 사용하여 주십시오. 제품 활성화 킷(Activation kit) 에는 평가판 Rational 제품을 전환할수있는 영구 라이센스 키가 포함되어 있습니다. 제품 활성화 킷을 다운로드한 다음 IBM Installation Manager를 사용하여 다운로드 위치에서 해당 킷을 적용하여야 합니다. \n\n참고: Rational Method Composer 제품은 활성화 킷을 , 라이센스 키 그리고 Installation Manager 를 버젼 7.2 와 7.5부터 지원하고있습니다 하지만 플로팅 라이센스키는 지원하지 않습니다. \n\n활성화 킷을 적용하여 새 라', 'Tools and Utilities; License Feature TECHNOTE (FAQ)\n\nQUESTION\n What are the features incorporated with the ""Tools and Utilities"" License key for IBM Rational Rhapsody? \n\nCAUSE\nYou would like to know all the features of the Tools and Utilities license key\n\nANSWER\nThe license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: \n\n * ReporterPro \n * Reporter \n * RPGetConnected \n * RPGetConnectedWind \n * RPGetConnectedVxw \n * RPGetConnectedSol \n * RPGetConnectedN \n * RPGetConnectedG \n * RPUNCS \n * RPTcSEAddon \n * RPGraphPanel \n * RPRG \n * RPRG_DOORS \n * RPRG_X2TXT \n * RPRG_REQPRO \n * RPRG_RP \n * RPRG_SIMULINK \n * RPRG_TAGGER \n * RPRG_CALIBERRM \n * RPUSimulink \n * RPXMI \n * RPTAUXMI\n\n\nNote: Important functionalities of Rational Rhapsody such as Gateway [ RPRG], Import and Export of XMI files in Rhapsody [RPXMI], Panel Diagrams [RP', ""generate; license key; System Architect; add-ons; RLKC TECHNOTE (FAQ)\n\nQUESTION\n How to generate a Floating license key for IBM Rational System Architect with DODAF \n\nANSWER\nSteps to generate a license key for Rational System Architect with add-ons from the Rational License key center: \n\n 1. Open the Rational License key center page at: http://www.ibm.com/software/rational/support/licensing/ [http://www.ibm.com/software/rational/support/licensing/] \n 2. Log in using your login credentials sent in the welcome email \n 3. Click 'Get Keys' \n 4. Select the Product 'IBM Telelogic System Architect' \n 5. Select 'Telelogic System Architect Floating single site' \n 6. Check the availability box of license keys and then hit 'Next' \n 7. Enter the Number of keys to generate and fill the information for the below fields\n Version: Select the appropriate product version\n Existing Hosts: select 'Use existing host'\n Server Configuration: select 'Single license server'\n Host Id type: select accordingly from the list\n Host Id: enter the host id as selected from the above option\n Host name: enter host name of the machine\n Port"", ' 제품을 열면, 라이센스 서버에 대한 연결이 작성되어 사용 가능한 Floating 라이센스 키의 풀에서 라이센스 키를 얻습니다. \n\n최신 버전의 \n\nFloating 라이센스 키 사용 \n\n1. Installation Manager에서 라이센스 관리(Manage Licenses) 를 선택하신후 , 라이센스를 적용 하시고자 하는 제품을 선택하여 주십시오. \n\n2. Floating 라이센스 지원 구성( Configure Floating license support) 을 선택하고 다음을 클릭하십시오. \n\n3. Floating 라이센스 적용 (Enable Floating license enforcement) 을 사용 가능하게 하고+ 단추를 클릭하십시오 \n\n4. 서버 유형(Server Type) > 추가 이름(Add name) > 포트 추가 (Add port) 를 선택하여 주십시오. \n\n5. 연결 테스트', 'rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ)\n\nQUESTION\n How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? \n\nCAUSE\nTrial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key.\n\nANSWER\nFollow the instructions below to install the activation kit or to enable floating license keys. The product activation kits contain the permanent license key for converting a trial Rational product. \n\nAfter you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager.\n\n\nNote: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys.\n\n\nTo import an activation kit and enable the new license key \n\n 1. Start']","No, you cannot enable the reporter feature with the IBM Rational Rhapsody Architect Software Floating license. The reporter feature is part of the ""Tools and Utilities"" license key for IBM Rational Rhapsody, not the Architect Software Floating license.",0.7058823529411765,0.029411764705882353,0.041666666666666664,1.0,"{""relevance_explanation"": ""Documents 0, 1, 3, and 4 contain useful information for answering the question. Document 0 discusses the use of a product activation kit and floating license keys for IBM Rational products. Document 1 lists the features included with the 'Tools and Utilities' license key for IBM Rational Rhapsody, which includes the Reporter feature. Document 3 provides steps for using a floating license key. Document 4 explains how to convert a trial version of an IBM Rational product to a permanently licensed product using a product activation kit or floating license key."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""0e"", ""1a"", ""1b"", ""1b"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h""], ""overall_supported_explanation"": ""The response claims that the documents do not provide enough information to answer the question about enabling the reporter feature with IBM Rational Rhapsody Architect Software Floating license. However, Document 1 lists the features included with the 'Tools and Utilities' license key for IBM Rational Rhapsody, which includes the Reporter feature. This suggests that the reporter feature can be enabled with the 'Tools and Utilities' license key, but it does not explicitly state whether this can be done with a floating license. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is partially supported by the documents because while Document 1 lists the features included with the 'Tools and Utilities' license key for IBM Rational Rhapsody, it does not explicitly state whether the reporter feature can be enabled with a floating license."", ""supporting_sentence_keys"": [""1b""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""1b""]}",34,"Document 0: [0a] �게 합니까? [0b] 응답 다음 지시사항을 따라서 활성화 킷을 설치하거나 Floating 라이센스 키를 사용하여 주십시오. [0c] 제품 활성화 킷(Activation kit) 에는 평가판 Rational 제품을 전환할수있는 영구 라이센스 키가 포함되어 있습니다. [0d] 제품 활성화 킷을 다운로드한 다음 IBM Installation Manager를 사용하여 다운로드 위치에서 해당 킷을 적용하여야 합니다. [0e] 참고: Rational Method Composer 제품은 활성화 킷을 , 라이센스 키 그리고 Installation Manager 를 버젼 7.2 와 7.5부터 지원하고있습니다 하지만 플로팅 라이센스키는 지원하지 않습니다. [0f] 활성화 킷을 적용하여 새 라 Document 1: [1a] Tools and Utilities; License Feature TECHNOTE (FAQ) QUESTION What are the features incorporated with the ""Tools and Utilities"" License key for IBM Rational Rhapsody? [1b] CAUSE You would like to know all the features of the Tools and Utilities license key ANSWER The license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: * ReporterPro * Reporter * RPGetConnected * RPGetConnectedWind * RPGetConnectedVxw * RPGetConnectedSol * RPGetConnectedN * RPGetConnectedG * RPUNCS * RPTcSEAddon * RPGraphPanel * RPRG * RPRG_DOORS * RPRG_X2TXT * RPRG_REQPRO * RPRG_RP * RPRG_SIMULINK * RPRG_TAGGER * RPRG_CALIBERRM * RPUSimulink * RPXMI * RPTAUXMI Note: Important functionalities of Rational Rhapsody such as Gateway [ RPRG], Import and Export of XMI files in Rhapsody [RPXMI], Panel Diagrams [RP Document 2: [2a] generate; license key; System Architect; add-ons; RLKC TECHNOTE (FAQ) QUESTION How to generate a Floating license key for IBM Rational System Architect with DODAF ANSWER Steps to generate a license key for Rational System Architect with add-ons from the Rational License key center: 1. [2b] Open the Rational License key center page at: http://www.ibm.com/software/rational/support/licensing/ [http://www.ibm.com/software/rational/support/licensing/] 2. [2c] Log in using your login credentials sent in the welcome email 3. [2d] Click 'Get Keys' 4. [2e] Select the Product 'IBM Telelogic System Architect' 5. [2f] Select 'Telelogic System Architect Floating single site' 6. [2g] Check the availability box of license keys and then hit 'Next' 7. [2h] Enter the Number of keys to generate and fill the information for the below fields Version: Select the appropriate product version Existing Hosts: select 'Use existing host' Server Configuration: select 'Single license server' Host Id type: select accordingly from the list Host Id: enter the host id as selected from the above option Host name: enter host name of the machine Port Document 3: [3a] 제품을 열면, 라이센스 서버에 대한 연결이 작성되어 사용 가능한 Floating 라이센스 키의 풀에서 라이센스 키를 얻습니다. [3b] 최신 버전의 Floating 라이센스 키 사용 1. [3c] Installation Manager에서 라이센스 관리(Manage Licenses) 를 선택하신후 , 라이센스를 적용 하시고자 하는 제품을 선택하여 주십시오. [3d] 2. [3e] Floating 라이센스 지원 구성( Configure Floating license support) 을 선택하고 다음을 클릭하십시오. [3f] 3. [3g] Floating 라이센스 적용 (Enable Floating license enforcement) 을 사용 가능하게 하고+ 단추를 클릭하십시오 4. [3h] 서버 유형(Server Type) > 추가 이름(Add name) > 포트 추가 (Add port) 를 선택하여 주십시오. [3i] 5. [3j] 연결 테스트 Document 4: [4a] rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ) QUESTION How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? [4b] CAUSE Trial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key. [4c] ANSWER Follow the instructions below to install the activation kit or to enable floating license keys. [4d] The product activation kits contain the permanent license key for converting a trial Rational product. [4e] After you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager. [4f] Note: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. [4g] To import an activation kit and enable the new license key 1. [4h] Start ",1,[a.] The documents do not provide enough information to answer the question about enabling the reporter feature with IBM Rational Rhapsody Architect Software Floating license.,success,0 "Help with Security Bulletin: IBM WebSphere MQ and IBM MQ Managed File Transfer is affected by an undefined behavior because of insecure file permission vulnerability (CVE-2017-1699) I need to understand details regarding Security Bulletin: IBM WebSphere MQ and IBM MQ Managed File Transfer is affected by an undefined behavior because of insecure file permission vulnerability (CVE-2017-1699). Where can I find this information? ",") [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 --- SECURITY BULLETIN SUMMARY IBM WebSphere MQ Managed File Transferが使用するApache Commons FileUpload には、ローカルユーザによる不特定のシンボリックリンク攻撃 (symlink attack) がファイルを上書する可能性があります。 VULNERABILITY DETAILS 脆弱性の詳細： CVEID: CVE-2013-0248 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-0248] DESCRIPTION: Apache Commons FileUpload could allow a local attacker to launch a symlink attack. Temporary files are created insecurely. A local attacker could exploit this vulnerability by creating a symbolic link from a temporary file to various files on the system, which could allow the attacker to overwrite arbitrary files on the system with elevated privileges. CVSS Base Score: 3.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/82618 [https://exchange.xforce.ibmcloud.com/vulnerabilities/82618] for the current score CVSS Environmental Score*: Undefined CVSS Vector: --- SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き --- ンクよりご参照ください。 Security Bulletin: ICU4C overflow vulnerability affects IBM WebSphere MQ (CVE-2011-4599) [http://www.ibm.com/support/docview.wss?uid=swg21975091&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処理推進機構: --- 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処",The documents are missing some of the information required to answer the question.,"[') [http://www.ibm.com/support/docview.wss?uid=swg21987864]\n\nSecurity Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339]\n\nWhen creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: \n\nSecurity Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056]\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere MQ Managed File Transferが使用するApache Commons FileUpload には、ローカルユーザによる不特定のシンボリックリンク攻撃 (symlink attack) がファイルを上書する可能性があります。 \n\nVULNERABILITY DETAILS\n\n脆弱性の詳細：\nCVEID: CVE-2013-0248 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-0248]\nDESCRIPTION: Apache Commons FileUpload could allow a local attacker to launch a symlink attack. Temporary files are created insecurely. A local attacker could exploit this vulnerability by creating a symbolic link from a temporary file to various files on the system, which could allow the attacker to overwrite arbitrary files on the system with elevated privileges.\nCVSS Base Score: 3.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/82618 [https://exchange.xforce.ibmcloud.com/vulnerabilities/82618] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector:', ' SECURITY BULLETIN\n\nSUMMARY\n OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。\nIBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。\nこのため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。\n\n最新の情報については下記の文書（英語）をご参照ください。 \nSecurity Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178)\nhttp://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724]\n\n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] \nDESCRIPTION: OpenSSLはサービス拒否を引き', 'ンクよりご参照ください。 \nSecurity Bulletin: ICU4C overflow vulnerability affects IBM WebSphere MQ (CVE-2011-4599) [http://www.ibm.com/support/docview.wss?uid=swg21975091&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] \n\n\n公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 \nRecommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] \n\nフィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 \nWebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] \n[CVSS情報] \n独立行政法人 情報処理推進機構:', '文書は、以下のリンクよりご参照ください。 \nSecurity Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] \n\n公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 \nRecommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] \n\nフィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 \nWebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] \n\n[CVSS情報] \n独立行政法人 情報処']","This specific vulnerability (CVE-2017-1699) is not mentioned in the provided security bulletins. The information regarding this particular vulnerability affecting IBM WebSphere MQ and IBM MQ Managed File Transfer may need to be searched for on IBM's official website, security bulletins, or contacting IBM directly for further details.",0.0,0.1111111111111111,0.0,0.0,"{""relevance_explanation"": ""The question is asking about a specific Security Bulletin regarding IBM WebSphere MQ and IBM MQ Managed File Transfer being affected by an insecure file permission vulnerability (CVE-2017-1699). However, none of the provided documents mention this specific CVE or vulnerability. The documents do provide information about other security bulletins and vulnerabilities affecting IBM WebSphere MQ and IBM MQ Managed File Transfer, but they do not contain the specific information requested in the question. Therefore, the documents are not directly relevant to the question, but they do provide some general information about security bulletins and vulnerabilities affecting these products."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the provided documents mention the specific CVE or vulnerability mentioned in the question. Therefore, the response is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the provided documents mention the specific CVE or vulnerability mentioned in the question. This is an example of a sentence being supported without a specific sentence in the documents, as it is expressing an inability to answer the question due to a lack of relevant information."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",9,"Document 0: [0a] ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [0b] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 Document 1: [1a] SECURITY BULLETIN SUMMARY IBM WebSphere MQ Managed File Transferが使用するApache Commons FileUpload には、ローカルユーザによる不特定のシンボリックリンク攻撃 (symlink attack) がファイルを上書する可能性があります。 VULNERABILITY DETAILS 脆弱性の詳細： CVEID: CVE-2013-0248 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-0248] DESCRIPTION: Apache Commons FileUpload could allow a local attacker to launch a symlink attack. [1b] Temporary files are created insecurely. [1c] A local attacker could exploit this vulnerability by creating a symbolic link from a temporary file to various files on the system, which could allow the attacker to overwrite arbitrary files on the system with elevated privileges. [1d] CVSS Base Score: 3.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/82618 [https://exchange.xforce.ibmcloud.com/vulnerabilities/82618] for the current score CVSS Environmental Score*: Undefined CVSS Vector: Document 2: [2a] SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き Document 3: [3a] ンクよりご参照ください。 Security Bulletin: ICU4C overflow vulnerability affects IBM WebSphere MQ (CVE-2011-4599) [http://www.ibm.com/support/docview.wss?uid=swg21975091&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処理推進機構: Document 4: [4a] 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処 ",1,[a.] The documents are missing some of the information required to answer the question.,success,1 "DFHTS0001 0C4 AKEA at offset 3A1E in DFHTSPT Why is my CICS region getting message DFHTS0001 reporting an abend 0C4/AKEA at offset X'3A1E' in DFHTSPT? My CICS region was running normally and eventually received this abend. ","CAS9SAFC ICM 0C4 AKEA abend0C4 abends0c4 abendAKEA Link SVC6 Computer Associates ; 5655Y0400 R680 680 R800 800 HCI6800 5655-Y04 5655Y04 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are unable to shutdown Xpediter/CICS in you CICS region and you receive an abend0C4 in DBUGDBXX. SYMPTOM DFHAP0001 An abend (code 0C4/AKEA) has occurred at offset X'00002200' in module DBUGDBXX. The symptoms of the problem are similar to the one described in APAR OA42454 [http://www-01.ibm.com/support/docview.wss?uid=swg1OA42454]. However, the problem occurs with or without OMEGAMON active in the region. CAUSE You are missing a CA-ENF fix. Your current level of CA-ENF is making a similar mistake that the pre OA42454 version of OMEGAMON made. This causes the problem when CA-ENF intercepts --- AKEA reported in DFHAPDM CAUSE Running with CA Technologies ENF active and missing a fix. DIAGNOSING THE PROBLEM You receive the following message: DFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts31/index.jsp?I=dfhg4ap] An abend (code ---/AKEA) has occurred at offset x'FFFFFFFF' in module DFHAPDM. The ---/AKEA indicates this is a percolate and the original abend happened somewhere prior to this. From reviewing the dump, you see the running task has program checked twice. The first 0C1 is occurring in DFHPASY (base) around offset x'8E', in the middle of the copyright eyecatcher for this module. The second program check is an 0C4 abend occurring in DFHPASY (base) + x'4438'. The PSW is pointing to a MVI instruction: 9202 101B and abends because Reg1 is EBCDIC. Reg1 was loaded from Reg3+160 and Reg3 points to the DFHLDLD modhead. However, according to LD=3, the --- 0C4 abends0c4 abend0c4 initial start failure AKEA ABENDAKEA TMON 5655M1500 R650 650 R500 500 HCI6500 5655-M15 5655M15 KIXINFO retention32 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are starting your CICS Transaction Server for z/OS (CICS TS) V3.2 region and receive message DFHAP0001 reporting an 0C4 / AKEA in DFHRCEX. This is followed by DFHAP0002 with a severe error code X'0516' in DFHAPAC and DFHSI1521 CICS unable to continue for reasons given above. SYMPTOM DFHTD0101I [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.cics.ts.messages.doc/cics_mc/dfhtd/TD0101I.html] Transient Data initialization has ended. DFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.c --- CECI ABEND0C4 ABEND 0C4 ABENDS0C4 ABEND S0C4 DFHSR0001 MSGDFHSR0001 EXECKEY 5655M1500 R640 640 R400 400 R650 650 R500 500 HCI6400 HCI6500 5655-M15 5655M15 kixinfo retention32 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You receive the following message in your CICS Transaction Server region: DFHSR0001 An abend (code 0C4/AKEA) has occurred at offset X'B0E' in program DFHECID. CAUSE The startup GRPLIST contains a duplicate definition for program DFHECID with specification EXECKEY(USER). DIAGNOSING THE PROBLEM The failure occurs in program DFHEIN01 on the LM instruction (98F0 2030) at offset x'AE2' with an invalid Reg2. DFHEIN01 is the main program within module DFHECID. At the time of the abend 0C4, DFHEIN01 is about to call trace program. The instruction --- DFHSOIS FFFF ABEND0C4 ; ABEND 0C4 ; ABENDS0C4 ; ABEND S0C4 ; websupport tcpipservices cws tcpip=yes 564805400 RB0P R411 R111 5648-054 5648054 kixdcfcic411 KIXINFO TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Your CICS Transaction Server for VSE/ESA (CICS TS) region receives message DFHSO0001 with an abend code 0C4 AKEA (abend0C4 abendAKEA) at offset X'FFFF' in DFHSOIS. This happens every 3 hours when statistics are taken. It happens only when security is active, for example when using the basic security manager (BSM) supplied by z/VSE. SYMPTOM DFHSO0001 An abend (code 0C4/AKEA) has occurred at offset X'FFFF' in module DFHSOIS CAUSE All transactions used by Web Support are not defined within the BSM. RESOLVING THE PROBLEM Add transactions CWBG CSOL and CSOX to",The documents are missing some of the information required to answer the question.,"[""CAS9SAFC ICM 0C4 AKEA abend0C4 abends0c4 abendAKEA Link SVC6 Computer Associates ; 5655Y0400 R680 680 R800 800 HCI6800 5655-Y04 5655Y04 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You are unable to shutdown Xpediter/CICS in you CICS region and you receive an abend0C4 in DBUGDBXX. \n\nSYMPTOM\nDFHAP0001 An abend (code 0C4/AKEA) has occurred at offset X'00002200' in module DBUGDBXX.\n\nThe symptoms of the problem are similar to the one described in APAR OA42454 [http://www-01.ibm.com/support/docview.wss?uid=swg1OA42454]. However, the problem occurs with or without OMEGAMON active in the region.\n\n\nCAUSE\nYou are missing a CA-ENF fix. Your current level of CA-ENF is making a similar mistake that the pre OA42454 version of OMEGAMON made. This causes the problem when CA-ENF intercepts"", "" AKEA reported in DFHAPDM\n\n\nCAUSE\nRunning with CA Technologies ENF active and missing a fix.\n\nDIAGNOSING THE PROBLEM\nYou receive the following message: \n\nDFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts31/index.jsp?I=dfhg4ap] An abend (code ---/AKEA) has occurred at offset x'FFFFFFFF' in module DFHAPDM.\n\nThe ---/AKEA indicates this is a percolate and the original abend happened somewhere prior to this.\n\nFrom reviewing the dump, you see the running task has program checked twice. The first 0C1 is occurring in DFHPASY (base) around offset x'8E', in the middle of the copyright eyecatcher for this module. \n\nThe second program check is an 0C4 abend occurring in DFHPASY (base) + x'4438'. The PSW is pointing to a MVI instruction: 9202 101B and abends because Reg1 is EBCDIC. Reg1 was loaded from Reg3+160 and Reg3 points to the DFHLDLD modhead. However, according to LD=3, the"", ""0C4 abends0c4 abend0c4 initial start failure AKEA ABENDAKEA TMON 5655M1500 R650 650 R500 500 HCI6500 5655-M15 5655M15 KIXINFO retention32 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You are starting your CICS Transaction Server for z/OS (CICS TS) V3.2 region and receive message DFHAP0001 reporting an 0C4 / AKEA in DFHRCEX. This is followed by DFHAP0002 with a severe error code X'0516' in DFHAPAC and DFHSI1521 CICS unable to continue for reasons given above. \n\nSYMPTOM\nDFHTD0101I [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.cics.ts.messages.doc/cics_mc/dfhtd/TD0101I.html] Transient Data initialization has ended.\nDFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.c"", ""CECI ABEND0C4 ABEND 0C4 ABENDS0C4 ABEND S0C4 DFHSR0001 MSGDFHSR0001 EXECKEY 5655M1500 R640 640 R400 400 R650 650 R500 500 HCI6400 HCI6500 5655-M15 5655M15 kixinfo retention32 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You receive the following message in your CICS Transaction Server region: \n\nDFHSR0001 An abend (code 0C4/AKEA) has occurred at offset X'B0E' in program DFHECID. \n\nCAUSE\nThe startup GRPLIST contains a duplicate definition for program DFHECID with specification EXECKEY(USER).\n\nDIAGNOSING THE PROBLEM\nThe failure occurs in program DFHEIN01 on the LM instruction (98F0 2030) at offset x'AE2' with an invalid Reg2. DFHEIN01 is the main program within module DFHECID. At the time of the abend 0C4, DFHEIN01 is about to call trace program. The instruction"", ""DFHSOIS FFFF ABEND0C4 ; ABEND 0C4 ; ABENDS0C4 ; ABEND S0C4 ; websupport tcpipservices cws tcpip=yes 564805400 RB0P R411 R111 5648-054 5648054 kixdcfcic411 KIXINFO TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Your CICS Transaction Server for VSE/ESA (CICS TS) region receives message DFHSO0001 with an abend code 0C4 AKEA (abend0C4 abendAKEA) at offset X'FFFF' in DFHSOIS. This happens every 3 hours when statistics are taken. It happens only when security is active, for example when using the basic security manager (BSM) supplied by z/VSE. \n\nSYMPTOM\nDFHSO0001 An abend (code 0C4/AKEA) has occurred at offset X'FFFF' in module DFHSOIS\n\n\nCAUSE\nAll transactions used by Web Support are not defined within the BSM.\n\nRESOLVING THE PROBLEM\nAdd transactions CWBG CSOL and CSOX to""]","Based on the provided context, the most likely cause for the DFHTS0001 message reporting an abend 0C4/AKEA at offset X'3A1E' in DFHTSPT is a problem related to the CA-ENF (CA Common Services) product. The key points from the context are: 1. The context mentions similar issues with CICS when running with CA Technologies ENF active and missing a fix. 2. The diagnostic information shows that the program check is occurring in the DFHLDLD module, which is being intercepted by CA-ENF, leading to the abend. 3. The resolution involves applying an APAR (QO49462) for the CA-ENF/CICS product or disabling the CA-ENF integration with the CICS region. Therefore, in your case, the most likely explanation is that the CA-ENF product is intercepting or causing an issue with the DFHTSPT module, leading to the 0C4/AKEA abend. The resolution would be to either apply the necessary fix from CA Technologies or to disable the CA-ENF integration with the CICS region by issuing the 'F ENF,MODE(CICS,NONE)' command.",1.0,0.03225806451612903,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 discusses an abend 0C4/AKEA in DBUGDBXX, which is similar to the abend 0C4/AKEA at offset X'3A1E' in DFHTSPT mentioned in the question. Document 1 describes a similar abend 0C4/AKEA in DFHAPDM. Document 2 discusses an abend 0C4/AKEA in DFHRCEX. Document 3 describes an abend 0C4/AKEA in DFHECID. Document 4 discusses an abend 0C4/AKEA in DFHSOIS. Although none of these documents specifically mention DFHTSPT, they provide general information about abend 0C4/AKEA, which could be useful for troubleshooting the issue."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""1i"", ""2a"", ""2b"", ""2c"", ""2d"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents specifically mention DFHTSPT or provide a direct solution to the problem. However, the documents do provide general information about abend 0C4/AKEA, which could be useful for troubleshooting the issue. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents specifically mention DFHTSPT or provide a direct solution to the problem. However, the documents do provide general information about abend 0C4/AKEA, which could be useful for troubleshooting the issue."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",31,"Document 0: [0a] CAS9SAFC ICM 0C4 AKEA abend0C4 abends0c4 abendAKEA Link SVC6 Computer Associates ; 5655Y0400 R680 680 R800 800 HCI6800 5655-Y04 5655Y04 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are unable to shutdown Xpediter/CICS in you CICS region and you receive an abend0C4 in DBUGDBXX. [0b] SYMPTOM DFHAP0001 An abend (code 0C4/AKEA) has occurred at offset X'00002200' in module DBUGDBXX. [0c] The symptoms of the problem are similar to the one described in APAR OA42454 [http://www-01.ibm.com/support/docview.wss?uid=swg1OA42454]. [0d] However, the problem occurs with or without OMEGAMON active in the region. [0e] CAUSE You are missing a CA-ENF fix. [0f] Your current level of CA-ENF is making a similar mistake that the pre OA42454 version of OMEGAMON made. [0g] This causes the problem when CA-ENF intercepts Document 1: [1a] AKEA reported in DFHAPDM CAUSE Running with CA Technologies ENF active and missing a fix. [1b] DIAGNOSING THE PROBLEM You receive the following message: DFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts31/index.jsp?I=dfhg4ap] An abend (code ---/AKEA) has occurred at offset x'FFFFFFFF' in module DFHAPDM. [1c] The ---/AKEA indicates this is a percolate and the original abend happened somewhere prior to this. [1d] From reviewing the dump, you see the running task has program checked twice. [1e] The first 0C1 is occurring in DFHPASY (base) around offset x'8E', in the middle of the copyright eyecatcher for this module. [1f] The second program check is an 0C4 abend occurring in DFHPASY (base) + x'4438'. [1g] The PSW is pointing to a MVI instruction: 9202 101B and abends because Reg1 is EBCDIC. [1h] Reg1 was loaded from Reg3+160 and Reg3 points to the DFHLDLD modhead. [1i] However, according to LD=3, the Document 2: [2a] 0C4 abends0c4 abend0c4 initial start failure AKEA ABENDAKEA TMON 5655M1500 R650 650 R500 500 HCI6500 5655-M15 5655M15 KIXINFO retention32 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are starting your CICS Transaction Server for z/OS (CICS TS) V3.2 region and receive message DFHAP0001 reporting an 0C4 / AKEA in DFHRCEX. [2b] This is followed by DFHAP0002 with a severe error code X'0516' in DFHAPAC and DFHSI1521 CICS unable to continue for reasons given above. [2c] SYMPTOM DFHTD0101I [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.cics.ts.messages.doc/cics_mc/dfhtd/TD0101I.html] Transient Data initialization has ended. [2d] DFHAP0001 [http://publib.boulder.ibm.com/infocenter/cicsts/v3r2/index.jsp?topic=/com.ibm.c Document 3: [3a] CECI ABEND0C4 ABEND 0C4 ABENDS0C4 ABEND S0C4 DFHSR0001 MSGDFHSR0001 EXECKEY 5655M1500 R640 640 R400 400 R650 650 R500 500 HCI6400 HCI6500 5655-M15 5655M15 kixinfo retention32 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You receive the following message in your CICS Transaction Server region: DFHSR0001 An abend (code 0C4/AKEA) has occurred at offset X'B0E' in program DFHECID. [3b] CAUSE The startup GRPLIST contains a duplicate definition for program DFHECID with specification EXECKEY(USER). [3c] DIAGNOSING THE PROBLEM The failure occurs in program DFHEIN01 on the LM instruction (98F0 2030) at offset x'AE2' with an invalid Reg2. [3d] DFHEIN01 is the main program within module DFHECID. [3e] At the time of the abend 0C4, DFHEIN01 is about to call trace program. [3f] The instruction Document 4: [4a] DFHSOIS FFFF ABEND0C4 ; ABEND 0C4 ; ABENDS0C4 ; ABEND S0C4 ; websupport tcpipservices cws tcpip=yes 564805400 RB0P R411 R111 5648-054 5648054 kixdcfcic411 KIXINFO TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Your CICS Transaction Server for VSE/ESA (CICS TS) region receives message DFHSO0001 with an abend code 0C4 AKEA (abend0C4 abendAKEA) at offset X'FFFF' in DFHSOIS. [4b] This happens every 3 hours when statistics are taken. [4c] It happens only when security is active, for example when using the basic security manager (BSM) supplied by z/VSE. [4d] SYMPTOM DFHSO0001 An abend (code 0C4/AKEA) has occurred at offset X'FFFF' in module DFHSOIS CAUSE All transactions used by Web Support are not defined within the BSM. [4e] RESOLVING THE PROBLEM Add transactions CWBG CSOL and CSOX to ",1,[a.] The documents are missing some of the information required to answer the question.,success,2 "Why does nco_confpack -export fail with the message ""Tool in menu but not found""? I tried to export OMNIbus configuration using nco_confpack command and I get the following message: Tool in menu but not found, menu: AlertsMenu, tool: Close I've also tried using it with -list command and I get the same error. Why is this happening?"," stop the capturing of events. 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. 11. You should be able to see the reason why the image could not be saved under the 'Result' column. RESOLVING THE PROBLEM If the image is found but cannot be accessed due to permission configuration issue: 1. Open up IIS 7.5 2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side 3. When the root folder is selected, double-click 'Authentication' 4. Ensure that anonymous access is enabled 5. Repeat steps 3 and 4 for the image folder and it's parent folder. 6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly 7. Run the report in export as Excel 2007 and PDF If the image/ directory is not located: Place the image/directory in the specified location Cross reference information Segment Product Component Platform Version Edition Business --- alter it to do the OA to that created application file. Steven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. Sherard Howe - Correct. The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. Steven - When we get the tool, is there any documentation that goes with it? Is there any readme file that would have information in there? Sherard Howe - It does have a readme file and it does have Help. So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. LQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? Sherard Howe - It would attempt to still do the build. I can't say you're --- alter it to do the OA to that created application file. Steven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. Sherard Howe - Correct. The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. Steven - When we get the tool, is there any documentation that goes with it? Is there any readme file that would have information in there? Sherard Howe - It does have a readme file and it does have Help. So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. LQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? Sherard Howe - It would attempt to still do the build. I can't say you're --- confpack; objectserver; omnibus; two TECHNOTE (FAQ) QUESTION What causes the error: ""Duplicate menu path: MapPageOVMenu"" when using nco_confpack to export or import object server data? CAUSE Due to having 2 menus with the same name in the tools menu. ANSWER The solution is to rename or delete away (if no not needed) one of the duplicate menus. The object server is able to allow for duplicate menu item names because it tracks them by a numeric identifier in the database tables. For nco_confpack to be able to export and then import , it can't rely upon those numeric identifiers, because they will be different from one host to another, so we have to use the name. The menus and menu items are tracked by constructing a menu tree, starting from the root. Then the complete path is then used as the key. This allows for the menu and menu items to be unique, based upon a name. This is where the duplicate menu path comes into the picture. Solution : Make sure the names are unique. For example, append them with a sequential number (ie: by appending a 1, 2, 3....). --- tool; menu; not found; confpack TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Migrating to a new version of Omnibus, running nco_confpack: $OMNIHOME/bin/nco_confpack -list -server NCOMS -user ncadmin -file /tmp/nco_confpack.list Received this error: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. SYMPTOM The command fails and the following error is received: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. CAUSE The menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists. RESOLVING THE PROBLEM Recreate the tool and associate it with the menu and try to run the command again.",The documents are missing some of the information required to answer the question.,"[' stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not be saved under the \'Result\' column.\n\n\nRESOLVING THE PROBLEM\nIf the image is found but cannot be accessed due to permission configuration issue: \n\n \n\n 1. Open up IIS 7.5 \n 2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side \n 3. When the root folder is selected, double-click \'Authentication\' \n 4. Ensure that anonymous access is enabled \n 5. Repeat steps 3 and 4 for the image folder and it\'s parent folder. \n 6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly \n 7. Run the report in export as Excel 2007 and PDF\n\n\nIf the image/ directory is not located: \n\nPlace the image/directory in the specified location \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business', "" alter it to do the OA to that created application file. \nSteven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. \nSherard Howe - Correct. The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. \nSteven - When we get the tool, is there any documentation that goes with it? Is there any readme file that would have information in there? \nSherard Howe - It does have a readme file and it does have Help. So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. \n\nLQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? \nSherard Howe - It would attempt to still do the build. I can't say you're"", "" alter it to do the OA to that created application file. \nSteven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. \nSherard Howe - Correct. The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. \nSteven - When we get the tool, is there any documentation that goes with it? Is there any readme file that would have information in there? \nSherard Howe - It does have a readme file and it does have Help. So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. \n\nLQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? \nSherard Howe - It would attempt to still do the build. I can't say you're"", 'confpack; objectserver; omnibus; two TECHNOTE (FAQ)\n\nQUESTION\n What causes the error: ""Duplicate menu path: MapPageOVMenu"" when using nco_confpack to export or import object server data? \n\nCAUSE\nDue to having 2 menus with the same name in the tools menu. \n\nANSWER\nThe solution is to rename or delete away (if no not needed) one of the duplicate menus. \n\nThe object server is able to allow for duplicate menu item names because it tracks them by a numeric identifier in the database tables. For nco_confpack to be able to export and then import , it can\'t rely upon those numeric identifiers, because they will be different from one host to another, so we have to use the name. \n\nThe menus and menu items are tracked by constructing a menu tree, starting from the root. Then the complete path is then used as the key. This allows for the menu and menu items to be unique, based upon a name. This is where the duplicate menu path comes into the picture. \n\nSolution : Make sure the names are unique. For example, append them with a sequential number (ie: by appending a 1, 2, 3....).', 'tool; menu; not found; confpack TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Migrating to a new version of Omnibus, running nco_confpack:\n\n$OMNIHOME/bin/nco_confpack -list -server NCOMS -user ncadmin -file /tmp/nco_confpack.list \n\nReceived this error: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. \n\nSYMPTOM\nThe command fails and the following error is received: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY.\n\n\nCAUSE\nThe menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists.\n\nRESOLVING THE PROBLEM\nRecreate the tool and associate it with the menu and try to run the command again.']","The error ""Tool in menu but not found"" occurs because the menu AlertsMenu contains a tool called Close that no longer exists. The nco_confpack command is trying to export the configuration which includes this tool but since it is not found, the export fails. To resolve this issue, the tool Close needs to be recreated and associated with the menu AlertsMenu before trying to run the nco_confpack command again for exporting the configuration successfully.",0.2631578947368421,0.0,0.0,0.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Document 3 explains the cause of the error 'Duplicate menu path: MapPageOVMenu' when using nco_confpack to export or import object server data, but it does not directly address the 'Tool in menu but not found' error. Document 4, however, directly addresses the 'Tool in menu but not found' error, explaining that it occurs when a tool in a menu no longer exists. This information is directly relevant to the question and provides a clear explanation for the error message."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""3k"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. However, Document 4 provides a clear explanation for the 'Tool in menu but not found' error, which directly addresses the question. Therefore, the response is not supported by the documents, as the documents do contain relevant information to answer the question."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is not supported by the documents because Document 4 provides a clear explanation for the 'Tool in menu but not found' error, which directly addresses the question."", ""supporting_sentence_keys"": [], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",57,"Document 0: [0a] stop the capturing of events. [0b] 10. [0c] Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. [0d] 11. [0e] You should be able to see the reason why the image could not be saved under the 'Result' column. [0f] RESOLVING THE PROBLEM If the image is found but cannot be accessed due to permission configuration issue: 1. [0g] Open up IIS 7.5 2. [0h] Click on the root folder of your Cognos installation (E.g. [0i] C1021GA) in the navigation pane on the left side 3. [0j] When the root folder is selected, double-click 'Authentication' 4. [0k] Ensure that anonymous access is enabled 5. [0l] Repeat steps 3 and 4 for the image folder and it's parent folder. [0m] 6. [0n] If the user is concerned about security, they may want to restrict the child-folders (E.g. [0o] cgi-bin) and change the authentication settings accordingly 7. [0p] Run the report in export as Excel 2007 and PDF If the image/ directory is not located: Place the image/directory in the specified location Cross reference information Segment Product Component Platform Version Edition Business Document 1: [1a] alter it to do the OA to that created application file. [1b] Steven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. [1c] Sherard Howe - Correct. [1d] The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. [1e] What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. [1f] So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. [1g] Steven - When we get the tool, is there any documentation that goes with it? [1h] Is there any readme file that would have information in there? [1i] Sherard Howe - It does have a readme file and it does have Help. [1j] So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. [1k] LQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? [1l] Sherard Howe - It would attempt to still do the build. [1m] I can't say you're Document 2: [2a] alter it to do the OA to that created application file. [2b] Steven - So this second line will create the application, and then I reference that application as what I want to scan from the CLI. [2c] Sherard Howe - Correct. [2d] The first command is just acknowledging that at some point, without having it to do it right then and there, the debug build would have had to exist. [2e] What happens when you go to scan, you’re going to get an error say that whatever the name of the assembly doesn't exist. [2f] So it's just to acknowledge that the debug build would have had to occur before you perform a scan with this tool with the created application file. [2g] Steven - When we get the tool, is there any documentation that goes with it? [2h] Is there any readme file that would have information in there? [2i] Sherard Howe - It does have a readme file and it does have Help. [2j] So if you ran with a -h switch, or didn't give a switch at all, it will dump out the usage. [2k] LQ4: Steven (follow up question for Q5) - What if your solution file contains C++ or CLI projects as well? [2l] Sherard Howe - It would attempt to still do the build. [2m] I can't say you're Document 3: [3a] confpack; objectserver; omnibus; two TECHNOTE (FAQ) QUESTION What causes the error: ""Duplicate menu path: MapPageOVMenu"" when using nco_confpack to export or import object server data? [3b] CAUSE Due to having 2 menus with the same name in the tools menu. [3c] ANSWER The solution is to rename or delete away (if no not needed) one of the duplicate menus. [3d] The object server is able to allow for duplicate menu item names because it tracks them by a numeric identifier in the database tables. [3e] For nco_confpack to be able to export and then import , it can't rely upon those numeric identifiers, because they will be different from one host to another, so we have to use the name. [3f] The menus and menu items are tracked by constructing a menu tree, starting from the root. [3g] Then the complete path is then used as the key. [3h] This allows for the menu and menu items to be unique, based upon a name. [3i] This is where the duplicate menu path comes into the picture. [3j] Solution : Make sure the names are unique. [3k] For example, append them with a sequential number (ie: by appending a 1, 2, 3....). Document 4: [4a] tool; menu; not found; confpack TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Migrating to a new version of Omnibus, running nco_confpack: $OMNIHOME/bin/nco_confpack -list -server NCOMS -user ncadmin -file /tmp/nco_confpack.list Received this error: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. [4b] SYMPTOM The command fails and the following error is received: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. [4c] CAUSE The menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists. [4d] RESOLVING THE PROBLEM Recreate the tool and associate it with the menu and try to run the command again. ",1,[a.] The documents are missing some of the information required to answer the question.,success,3 "How to refresh a DataPower WebService Proxy which WSDL got changed? I have made changes to a WSDL stored in DP local filesystem. How can I make the WSP reflect this change since DataPower Gateway 7.1.0 WebService Proxy WebGUI doesn't offer the ""Refresh"" button anymore? Is there a best practice to refresh the WSP if I modified my WSDL?"," the WSDL file. Specifically ,a name collision between the complex type name and the service name. In this example where both names are ""PNInfo"": and The two PNInfo.java (com.cnh.ebom. and com.cnh.ebom.icp.service.) were in conflict. LOCAL FIX * A simple WORKAROUND, assuming you own the WSDL file, would be to change the Service name in the example from PNinfo to something else, such as PNInfoService. That is, change to and regenerate the web service, This workaround assumes you have control over the WSDL for this service and its is not already used in production as is. PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Application Server * * Toolkit v6.1.1 and Rational Application * * --- or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support [http://www.ibm.com/support/docview.wss?uid=swg21236322] for assistance with troubleshooting the problem. Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower Integration Appliance XI50 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent Business Integration WebSphere DataPower XML Security Gateway XS40 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent --- datapower; retrieve; get; wsdl; web service proxy; web services proxy service; WSP; WS; GET method; GET; HTTP; HTTPS; front side handler; 7993; 7993; 7993; machine type 7993 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are looking to retrieve a WSDL from a Web Service Proxy service with the IBM WebSphere DataPower XS40 or XI50 appliance RESOLVING THE PROBLEM A WSDL can be retrieved from a Web Service Proxy by allowing the GET method in the HTTP or HTTPS front side handler and going to the URL of the service including ""?wsdl"" for the query string such as: http://service:port/uri?wsdl By default, the GET method is disabled within a Web Service Proxy. If the GET method is not enabled, you will not be able to retrieve the WSDL from the URL. NOTE: When a WSDL contains include or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support --- datapower; wsdl cache refresh; wsdl; cache; refresh TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a Web Service Proxy (WS Proxy) based on a .wsdl file and want to refresh when there are changes in the .wsdl file. The file is located on the DataPower appliance under the ""local"" directory. You created a WSDL Cache Policy to specify the local .wsdl file for the URL Match expression, but the web service proxy state is not being refreshed when there are changes in the file. SYMPTOM The WSDL Cache Policy is not refreshing from a WSDL in the local:/// directory. RESOLVING THE PROBLEM In a WS Proxy, you can refresh WSDL from an URL using WSDL Cache policy. However, if the WSDL is hosted on the DataPower appliance, such as in local:///, rather than on an external URL, the WSDL Cache Policy does not apply. For instance, changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. This issue was reported to Quality Engineering but it was determined that the --- , changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. This issue was reported to Quality Engineering but it was determined that the DataPower device is working as designed. The device will not poll WSDL files on the local store. The WSDL Cache policy works with WSDL files hosted on an external URL. To refresh a WSDL in the local:/// directory, disable and re-enable the service.","According to Document 3, if the WSDL is hosted on the DataPower appliance, such as in local:///, the WSDL Cache Policy does not apply. However, Document 4 explains that the DataPower device is working as designed and will not poll WSDL files on the local store. To refresh a WSDL in the local:/// directory, Document 4 suggests disabling and re-enabling the service. This is the recommended approach to make the WSP reflect the changes made to the WSDL. There is no ""Refresh"" button in the DataPower Gateway 7.1.0 WebService Proxy WebGUI, so disabling and re-enabling the service is the best practice to refresh the WSP if you modified your WSDL.","[' the\n WSDL file.\n Specifically ,a name collision between the complex type name and\n the\n service name. In this example where both names are ""PNInfo"":\n \n and \n \n The two PNInfo.java\n (com.cnh.ebom. and com.cnh.ebom.icp.service.)\n were in conflict.\n \n \n \n \n \n\nLOCAL FIX\n * A simple WORKAROUND, assuming you own the WSDL file,\n would be to change the Service name in the example from\n PNinfo to something else, such as PNInfoService.\n That is, change to\n \n and regenerate the web service,\n This workaround assumes you have control over the WSDL for this\n service\n and its is not already used in production as is.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of WebSphere Application Server *\n * Toolkit v6.1.1 and Rational Application *\n * ', ' or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support [http://www.ibm.com/support/docview.wss?uid=swg21236322] for assistance with troubleshooting the problem.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower Integration Appliance XI50 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent Business Integration WebSphere DataPower XML Security Gateway XS40 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent', 'datapower; retrieve; get; wsdl; web service proxy; web services proxy service; WSP; WS; GET method; GET; HTTP; HTTPS; front side handler; 7993; 7993; 7993; machine type 7993 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You are looking to retrieve a WSDL from a Web Service Proxy service with the IBM WebSphere DataPower XS40 or XI50 appliance \n\nRESOLVING THE PROBLEM\nA WSDL can be retrieved from a Web Service Proxy by allowing the GET method in the HTTP or HTTPS front side handler and going to the URL of the service including ""?wsdl"" for the query string such as: \n\n\n\nhttp://service:port/uri?wsdl \n\n\nBy default, the GET method is disabled within a Web Service Proxy. If the GET method is not enabled, you will not be able to retrieve the WSDL from the URL.\n\nNOTE: When a WSDL contains include or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support', 'datapower; wsdl cache refresh; wsdl; cache; refresh TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You created a Web Service Proxy (WS Proxy) based on a .wsdl file and want to refresh when there are changes in the .wsdl file. The file is located on the DataPower appliance under the ""local"" directory. You created a WSDL Cache Policy to specify the local .wsdl file for the URL Match expression, but the web service proxy state is not being refreshed when there are changes in the file. \n\nSYMPTOM\nThe WSDL Cache Policy is not refreshing from a WSDL in the local:/// directory.\n\n\nRESOLVING THE PROBLEM\nIn a WS Proxy, you can refresh WSDL from an URL using WSDL Cache policy. However, if the WSDL is hosted on the DataPower appliance, such as in local:///, rather than on an external URL, the WSDL Cache Policy does not apply. \n\nFor instance, changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. \n\nThis issue was reported to Quality Engineering but it was determined that the', ', changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. \n\nThis issue was reported to Quality Engineering but it was determined that the DataPower device is working as designed. The device will not poll WSDL files on the local store.\n\nThe WSDL Cache policy works with WSDL files hosted on an external URL.\n\nTo refresh a WSDL in the local:/// directory, disable and re-enable the service.']","Based on the information provided, the recommended way to refresh a DataPower Web Service Proxy (WSP) when the WSDL file stored in the local filesystem has changed is to: 1. Disable the WSP service. 2. Wait for any ongoing WSDL refresh requests to complete. 3. Re-enable the WSP service. The key points are: - The WSDL Cache Policy in DataPower does not automatically refresh the WSDL when the local file is changed. This is by design. - To refresh the WSP, you need to disable and then re-enable the service. This will force the WSP to re-read the WSDL from the local filesystem. This is the recommended best practice to refresh a WSP when the WSDL file has been modified in the DataPower local filesystem. Disabling and re-enabling the service is the way to make the WSP reflect the WSDL changes, as the ""Refresh"" button is no longer available in the newer versions of DataPower. In summary, the steps are: 1. Disable the WSP service 2. Wait for any ongoing WSDL refresh requests to complete 3. Re-enable the WSP service This will make the WSP pickup the latest changes in the WSDL file stored in the local DataPower filesystem.",0.4642857142857143,0.10714285714285714,0.23076923076923078,0.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Document 3 explains that the WSDL Cache Policy does not apply when the WSDL is hosted on the DataPower appliance, and Document 4 provides the solution to refresh the WSDL in the local:/// directory by disabling and re-enabling the service. Document 2 also provides some relevant information about retrieving a WSDL from a Web Service Proxy service, but it is not directly related to the question of refreshing a WSDL that has been changed."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the WSDL Cache Policy does not apply when the WSDL is hosted on the DataPower appliance, which is supported by Document 3, sentence 3f. The response also claims that the DataPower device is working as designed and will not poll WSDL files on the local store, which is supported by Document 4, sentence 4b. The response suggests disabling and re-enabling the service to refresh the WSDL, which is supported by Document 4, sentence 4e. The response also mentions that there is no 'Refresh' button in the DataPower Gateway 7.1.0 WebService Proxy WebGUI, but this claim is not directly supported by the documents. However, the overall solution provided by the response is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 3, sentence 3f, which states that the WSDL Cache Policy does not apply when the WSDL is hosted on the DataPower appliance."", ""supporting_sentence_keys"": [""3f""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by Document 4, sentence 4b, which states that the DataPower device is working as designed and will not poll WSDL files on the local store."", ""supporting_sentence_keys"": [""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by Document 4, sentence 4e, which suggests disabling and re-enabling the service to refresh the WSDL."", ""supporting_sentence_keys"": [""4e""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is a general statement that summarizes the previous sentences and is supported by the overall context of the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is partially supported by the documents, as it mentions the lack of a 'Refresh' button in the DataPower Gateway 7.1.0 WebService Proxy WebGUI, but this claim is not directly supported by the documents. However, the overall solution provided by the sentence is supported by the documents."", ""supporting_sentence_keys"": [], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""3f"", ""4b"", ""4e""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",28,"Document 0: [0a] the WSDL file. [0b] Specifically ,a name collision between the complex type name and the service name. [0c] In this example where both names are ""PNInfo"": and The two PNInfo.java (com.cnh.ebom. [0d] and com.cnh.ebom.icp.service.) [0e] were in conflict. [0f] LOCAL FIX * A simple WORKAROUND, assuming you own the WSDL file, would be to change the Service name in the example from PNinfo to something else, such as PNInfoService. [0g] That is, change to and regenerate the web service, This workaround assumes you have control over the WSDL for this service and its is not already used in production as is. [0h] PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Application Server * * Toolkit v6.1.1 and Rational Application * * Document 1: [1a] or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. [1b] If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support [http://www.ibm.com/support/docview.wss?uid=swg21236322] for assistance with troubleshooting the problem. [1c] Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere DataPower Integration Appliance XI50 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent Business Integration WebSphere DataPower XML Security Gateway XS40 Not Applicable Firmware 3.6.1, 3.6.0 Edition Independent Document 2: [2a] datapower; retrieve; get; wsdl; web service proxy; web services proxy service; WSP; WS; GET method; GET; HTTP; HTTPS; front side handler; 7993; 7993; 7993; machine type 7993 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You are looking to retrieve a WSDL from a Web Service Proxy service with the IBM WebSphere DataPower XS40 or XI50 appliance RESOLVING THE PROBLEM A WSDL can be retrieved from a Web Service Proxy by allowing the GET method in the HTTP or HTTPS front side handler and going to the URL of the service including ""?wsdl"" for the query string such as: http://service:port/uri?wsdl By default, the GET method is disabled within a Web Service Proxy. [2b] If the GET method is not enabled, you will not be able to retrieve the WSDL from the URL. [2c] NOTE: When a WSDL contains include or import references to other documents, the WSDL that is output from DataPower will also contain include or import references. [2d] If you are unable to access your complete WSDL or if you find that something is missing when using this method, contact IBM Support Document 3: [3a] datapower; wsdl cache refresh; wsdl; cache; refresh TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a Web Service Proxy (WS Proxy) based on a .wsdl file and want to refresh when there are changes in the .wsdl file. [3b] The file is located on the DataPower appliance under the ""local"" directory. [3c] You created a WSDL Cache Policy to specify the local .wsdl file for the URL Match expression, but the web service proxy state is not being refreshed when there are changes in the file. [3d] SYMPTOM The WSDL Cache Policy is not refreshing from a WSDL in the local:/// directory. [3e] RESOLVING THE PROBLEM In a WS Proxy, you can refresh WSDL from an URL using WSDL Cache policy. [3f] However, if the WSDL is hosted on the DataPower appliance, such as in local:///, rather than on an external URL, the WSDL Cache Policy does not apply. [3g] For instance, changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. [3h] This issue was reported to Quality Engineering but it was determined that the Document 4: [4a] , changes made to local:///test.wsdl are not picked up by WS Proxy although there is a WSDL Cache policy setting the URL Match expression to local:///test.wsdl. [4b] This issue was reported to Quality Engineering but it was determined that the DataPower device is working as designed. [4c] The device will not poll WSDL files on the local store. [4d] The WSDL Cache policy works with WSDL files hosted on an external URL. [4e] To refresh a WSDL in the local:/// directory, disable and re-enable the service. ",5,"[a.] According to Document 3, if the WSDL is hosted on the DataPower appliance, such as in local:///, the WSDL Cache Policy does not apply. [b.] However, Document 4 explains that the DataPower device is working as designed and will not poll WSDL files on the local store. [c.] To refresh a WSDL in the local:/// directory, Document 4 suggests disabling and re-enabling the service. [d.] This is the recommended approach to make the WSP reflect the changes made to the WSDL. [e.] There is no ""Refresh"" button in the DataPower Gateway 7.1.0 WebService Proxy WebGUI, so disabling and re-enabling the service is the best practice to refresh the WSP if you modified your WSDL.",success,4 "What are the files created in $TEMP on startup of IIB or WMB? What are the 0 byte files created in $TEMP/.com_ibm_tools_attach directory upon IBM Integration Bus (IIB) / WebSphere Message Broker (WMB) startup? For example: The following files are created on UNIX / Windows if $TEMP is /tmp: /tmp/.com_ibm_tools_attach/_attachlock /tmp/.com_ibm_tools_attach/_master /tmp/.com_ibm_tools_attach/_notifier"," systems. Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. RESOLVING THE PROBLEM STEP 1: SELF-GUIDED TROUBLESHOOTING A BIP2066E message indicates that a response was not received from your execution group within the time period specified in the ConfigurationChangeTimeout parameter. The default setting for deployment timeouts is 5 minutes (300 seconds), so increase this value only if the timeout was manually reduced to a lower value. Many broker commands, including starting, stopping, and creating objects are considered deployment actions. You may see a BIP2066E error in the message log even if you did not use the mqsideploy command. Does one specific mqsi command timeout, or do multiple mqsi commands timeout? Do even non-deployment commands, such as mqsilist or mqsiservice, timeout? Can you re-create the problem from a different deployment method? * mqsideploy * Toolkit * Explorer Are messages backing up on any of the SYSTEM.BROKER.* queues? Do these messages continue to appear when the Broker are stopped? --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command: mqsicreatebar -data -b \barfile.bar -p -l -o flow.msgflow message_set.mset and even though the BAR file was created successfully, BAR deployment failed with the following error: ""BIP2558E: Undefined function"" The same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. DIAGNOSING THE PROBLEM Reviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same. The resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command: mqsicreatebar -data -b \barfile.bar -p -l -o flow.msgflow message_set.mset and even though the BAR file was created successfully, BAR deployment failed with the following error: ""BIP2558E: Undefined function"" The same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. DIAGNOSING THE PROBLEM Reviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same. The resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message --- Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond. This MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. SYMPTOM Your Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. You might see a deployment hang/timeout, or BIP2066E errors in the message log. ENVIRONMENT These instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems. Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. RESOLVING THE PROBLEM STEP 1 --- /docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. 8. 9. General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. This can be captured using the command 'mqsiservice -v'. * Record the operating system version, release, and maintenance level. * Record the version, release, and maintenance level of any related products and components for the problematic application. * Collect the local error log. On Window systems, the local error log is the Windows Application Event Log. You can find the Event Viewer from the Windows Control Panel. See: Event viewer logs [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21295454] * Collect the Standard Output/Error logs. On Window systems, WMB writes information to a 'console.out' file. This file is located under the Message Broker workpath. See: Standard System Logs [http://www.ibm.com/support/knowledgecenter/en/SSMK",The documents are missing some of the information required to answer the question.,"[' systems.\nReturn to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. \n\nRESOLVING THE PROBLEM\n\n\n\nSTEP 1: SELF-GUIDED TROUBLESHOOTING\n\nA BIP2066E message indicates that a response was not received from your execution group within the time period specified in the ConfigurationChangeTimeout parameter. \nThe default setting for deployment timeouts is 5 minutes (300 seconds), so increase this value only if the timeout was manually reduced to a lower value. \n\n\nMany broker commands, including starting, stopping, and creating objects are considered deployment actions. \nYou may see a BIP2066E error in the message log even if you did not use the mqsideploy command. \n\n\n\nDoes one specific mqsi command timeout, or do multiple mqsi commands timeout?\nDo even non-deployment commands, such as mqsilist or mqsiservice, timeout?\nCan you re-create the problem from a different deployment method? \n\n * mqsideploy\n * Toolkit\n * Explorer\n\nAre messages backing up on any of the SYSTEM.BROKER.* queues?\nDo these messages continue to appear when the Broker are stopped?', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command:\n\nmqsicreatebar -data -b \\barfile.bar -p -l -o flow.msgflow message_set.mset\n\nand even though the BAR file was created successfully, BAR deployment failed with the following error: \n\n""BIP2558E: Undefined function""\n\nThe same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. \n\nDIAGNOSING THE PROBLEM\nReviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same.\nThe resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. \n\nThe resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command:\n\nmqsicreatebar -data -b \\barfile.bar -p -l -o flow.msgflow message_set.mset\n\nand even though the BAR file was created successfully, BAR deployment failed with the following error: \n\n""BIP2558E: Undefined function""\n\nThe same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. \n\nDIAGNOSING THE PROBLEM\nReviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same.\nThe resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. \n\nThe resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message', 'Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond.\n\nThis MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. \n\nSYMPTOM\nYour Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. You might see a deployment hang/timeout, or BIP2066E errors in the message log.\n\n\nENVIRONMENT\nThese instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems.\nReturn to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. \n\nRESOLVING THE PROBLEM\n\n\n\nSTEP 1', ""/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue.\n \n \n 8. \n 9. General Broker information\n If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level.\n This can be captured using the command 'mqsiservice -v'.\n * Record the operating system version, release, and maintenance level.\n * Record the version, release, and maintenance level of any related products and components for the problematic application.\n * Collect the local error log.\n On Window systems, the local error log is the Windows Application Event Log.\n You can find the Event Viewer from the Windows Control Panel.\n See: Event viewer logs [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21295454]\n * Collect the Standard Output/Error logs.\n On Window systems, WMB writes information to a 'console.out' file.\n This file is located under the Message Broker workpath.\n See: Standard System Logs [http://www.ibm.com/support/knowledgecenter/en/SSMK""]","Based on the provided context, the files created in the $TEMP directory upon IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) startup are: 1. Files in the `/tmp/.com_ibm_tools_attach` directory, such as: - `_attachlock` - `_master` - `_notifier` These files have unnecessary execute permissions and only owner, group, and world read and write permissions are required. The problem is that the Java VM was creating these files with unnecessarily broad permissions, creating security concerns. It was also not handling the case where certain files had incorrect permissions. The temporary fix provided is to run the following command to correct the permissions: ``` chmod 666 /tmp/.com_ibm_tools_attach/_* ``` This should be done without changing permissions on the directories themselves, as doing so could delay VM shutdown. The permanent fix for this issue was included in the following releases: - 6.0.1 SR2 - 7.0.0 SR1 - 6.0.0 SR11 The changes included: - The default permissions for the attach API common files have been changed. - The recovery algorithm was fixed to handle files with insufficient permissions. So in summary, the 0 byte files created in the $TEMP/.com_ibm_tools_attach directory are related to the attach API used by IIB/WMB, and the issue with unnecessary permissions on these files has been resolved in the later service releases.",0.0,0.023255813953488372,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information about the files created in $TEMP on startup of IIB or WMB, or the 0 byte files created in $TEMP/.com_ibm_tools_attach directory. The question seems to be about specific implementation details of IIB or WMB, but none of the documents address this topic. They appear to be related to troubleshooting and resolving problems with IIB or WMB, but do not provide the necessary information to answer the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide any information about the files created in $TEMP on startup of IIB or WMB, or the 0 byte files created in $TEMP/.com_ibm_tools_attach directory. The response is essentially stating that the documents do not contain the necessary information to answer the question, which is a correct assessment."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not provide any information about the files created in $TEMP on startup of IIB or WMB, or the 0 byte files created in $TEMP/.com_ibm_tools_attach directory. The sentence is expressing inability to answer the question due to lack of relevant information in the provided context."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",43,"Document 0: [0a] systems. [0b] Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. [0c] RESOLVING THE PROBLEM STEP 1: SELF-GUIDED TROUBLESHOOTING A BIP2066E message indicates that a response was not received from your execution group within the time period specified in the ConfigurationChangeTimeout parameter. [0d] The default setting for deployment timeouts is 5 minutes (300 seconds), so increase this value only if the timeout was manually reduced to a lower value. [0e] Many broker commands, including starting, stopping, and creating objects are considered deployment actions. [0f] You may see a BIP2066E error in the message log even if you did not use the mqsideploy command. [0g] Does one specific mqsi command timeout, or do multiple mqsi commands timeout? [0h] Do even non-deployment commands, such as mqsilist or mqsiservice, timeout? [0i] Can you re-create the problem from a different deployment method? [0j] * mqsideploy * Toolkit * Explorer Are messages backing up on any of the SYSTEM.BROKER. [0k] * queues? [0l] Do these messages continue to appear when the Broker are stopped? Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command: mqsicreatebar -data -b \barfile.bar -p -l -o flow.msgflow message_set.mset and even though the BAR file was created successfully, BAR deployment failed with the following error: ""BIP2558E: Undefined function"" The same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. [1b] DIAGNOSING THE PROBLEM Reviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same. [1c] The resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. [1d] This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. [1e] The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message Document 2: [2a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You created a IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) BAR file by using the following command: mqsicreatebar -data -b \barfile.bar -p -l -o flow.msgflow message_set.mset and even though the BAR file was created successfully, BAR deployment failed with the following error: ""BIP2558E: Undefined function"" The same BAR file can be deployed successfully when deploying using the WebSphere Message Broker Toolkit. [2b] DIAGNOSING THE PROBLEM Reviewing BAR files, by using the mqsireadbar command, shows that the contents of BAR files created with the Toolkit and command line are not exactly the same. [2c] The resources in the BAR file created in the Toolkit are not compiled by default, so it includes all resources (.msgflows and .esql files) in the library or application. [2d] This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. [2e] The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message Document 3: [3a] Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond. [3b] This MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. [3c] SYMPTOM Your Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. [3d] You might see a deployment hang/timeout, or BIP2066E errors in the message log. [3e] ENVIRONMENT These instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems. [3f] Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. [3g] RESOLVING THE PROBLEM STEP 1 Document 4: [4a] /docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. [4b] 8. [4c] 9. [4d] General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. [4e] This can be captured using the command 'mqsiservice -v'. [4f] * Record the operating system version, release, and maintenance level. [4g] * Record the version, release, and maintenance level of any related products and components for the problematic application. [4h] * Collect the local error log. [4i] On Window systems, the local error log is the Windows Application Event Log. [4j] You can find the Event Viewer from the Windows Control Panel. [4k] See: Event viewer logs [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21295454] * Collect the Standard Output/Error logs. [4l] On Window systems, WMB writes information to a 'console.out' file. [4m] This file is located under the Message Broker workpath. [4n] See: Standard System Logs [http://www.ibm.com/support/knowledgecenter/en/SSMK ",1,[a.] The documents are missing some of the information required to answer the question.,success,5 How to install Packaging utility? How to install Packaging utility? ,". You can add this fix pack as a repository to update Packaging Utility. You cannot install Packaging Utility or Installation Manager with this fix pack. Packaging Utility is available in 64-bit mode. Review information information about bit mode for installation or updates: Packaging Utility bit mode information [https://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/r_pu_bit_mode.html]. For more information about Packaging Utility and Installation Manager, Review the Installation Manager Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSDV2W/im_family_welcome.html]. INSTALL OR UPDATE PACKAGING UTILITY WITHOUT DOWNLOADING FILES You must have Internet access and Installation Manager must be installed to install or update Packaging Utility without downloading files. The Packaging Utility repository located on www.ibm.com contains the latest version of Packaging Utility. You must have an IBM user name and password to access the repository. To register for these credentials, go to: http://www.ibm.com/account/profile. IBM Knowledge Center topics that are specified by operating system for installing and updating Packaging Utility. The installation topics contain information about downloading the Installation Manager installation files. Operating System Action Packaging Utility topic located in the IBM Installation Manager Knowledge Center Windows --- /support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/t_pu_update.html] Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] IBM z/OS Installation Installing Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_install.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] Update Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update --- RN1.5; RN1.5.1; RN1.5.2; RN1.5.3; RN1.6 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You install IBM Packaging Utility on a Linux x86 64-bit computer. You cannot start Packaging Utility. The version of Packaging Utility that you are using requires 32-bit library support when you install with a 64-bit version of IBM Installation Manager. SYMPTOM Different symptoms occur depending on the version of Linux and shells that you use. * No feedback when you start Packaging Utility. You start Packaging Utility from a Terminal window running a shell, and change the directory to the installation location of the IBMPU executable. You execute IBMPU. The command returns without providing feedback: $ cd /opt/IBM/PackgingUtility $ ./IBMPU $ * You receive the message: ""no such file or directory"" $ ./IBMPU bash ./IBMPU no such file or directory $ * You receive the message: ""bad ELF interpreter"" $./IBMPU ./IBMPU bash: ./install: /lib/ld-linux.so.2: bad ELF --- pages to update it. If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. On the Start page of Installation Manager, click Install Packages 2. 3. Select IBM Packaging Utility and follow the wizard pages to install it. 4. DOWNLOAD PACKAGE Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options What is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] TECHNICAL SUPPORT IBM Rational Software Support provides you with technical assistance. For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html] Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a --- Review the Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] for any prerequisites required for this release. Back to top INSTALLATION INSTRUCTIONS Use Installation Manager to install and update Packaging Utility. If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. If Installation Manager is not installed, you must download the Packaging Utility files. Installation Manager is included in the Packaging Utility download packages. The installer package for Packaging Utility is pu.offering.disk.platform_version.zip where platform indicates the operating system and version indicates the version of Packaging Utility. The installer package contains files for only one platform. Using this package, you can install Packaging Utility and Installation Manager by running the install command. You can also add this package as a repository in Installation Manager and use the package to update Packaging Utility. The fix pack package for Packaging Utility is pu.update_version.zip. The fix pack contains files for all supported platforms. You can add this fix pack as a repository to update Packaging Utility. You cannot install Packaging Utility or Installation Manager with this fix pack. Packaging Utility is available in 64-bit mode. Review information information about bit mode for installation or updates:","To install Packaging Utility, you can follow these steps: 1. You must have Installation Manager installed. If it's not installed, you can download the Packaging Utility files and Installation Manager will be included in the download packages. 2. If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. You must have an IBM user name and password to access the repository. You can register for these credentials at http://www.ibm.com/account/profile. 3. Use Installation Manager to install Packaging Utility. You can do this by adding the Packaging Utility repository as a repository in Installation Manager and using the package to update Packaging Utility. Alternatively, if you want to install Packaging Utility without using the repository, you can download the installer package for Packaging Utility, which is in the format pu.offering.disk.platform_version.zip. This package contains files for only one platform and can be used to install Packaging Utility and Installation Manager by running the install command. Note: Packaging Utility is available in 64-bit mode, and you can review information about bit mode for installation or updates in the IBM Knowledge Center.","['. You can add this fix pack as a repository to update Packaging Utility. You cannot install Packaging Utility or Installation Manager with this fix pack.\n\nPackaging Utility is available in 64-bit mode. Review information information about bit mode for installation or updates: Packaging Utility bit mode information [https://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/r_pu_bit_mode.html].\n\nFor more information about Packaging Utility and Installation Manager, Review the Installation Manager Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSDV2W/im_family_welcome.html].\n\n\nINSTALL OR UPDATE PACKAGING UTILITY WITHOUT DOWNLOADING FILES\nYou must have Internet access and Installation Manager must be installed to install or update Packaging Utility without downloading files. The Packaging Utility repository located on www.ibm.com contains the latest version of Packaging Utility.\n\nYou must have an IBM user name and password to access the repository. To register for these credentials, go to: http://www.ibm.com/account/profile.\n\n\nIBM Knowledge Center topics that are specified by operating system for installing and updating Packaging Utility. The installation topics contain information about downloading the Installation Manager installation files. \n\nOperating System Action Packaging Utility topic located in the IBM Installation Manager Knowledge Center Windows', '/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/t_pu_update.html] Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] IBM z/OS Installation Installing Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_install.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] Update Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update', 'RN1.5; RN1.5.1; RN1.5.2; RN1.5.3; RN1.6 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You install IBM Packaging Utility on a Linux x86 64-bit computer. You cannot start Packaging Utility. The version of Packaging Utility that you are using requires 32-bit library support when you install with a 64-bit version of IBM Installation Manager. \n\nSYMPTOM\nDifferent symptoms occur depending on the version of Linux and shells that you use. \n\n * No feedback when you start Packaging Utility. \n\nYou start Packaging Utility from a Terminal window running a shell, and change the directory to the installation location of the IBMPU executable. You execute IBMPU. The command returns without providing feedback: \n$ cd /opt/IBM/PackgingUtility\n$ ./IBMPU\n$ \n\n * You receive the message: ""no such file or directory""\n\n$ ./IBMPU\nbash ./IBMPU no such file or directory\n$ \n\n * You receive the message: ""bad ELF interpreter""\n\n$./IBMPU\n./IBMPU bash: ./install: /lib/ld-linux.so.2: bad ELF', ' pages to update it.\n\n\nIf IBM Packaging Utility is not currently installed, install it by completing the following steps: \n\n\n 1. On the Start page of Installation Manager, click Install Packages\n 2. \n 3. Select IBM Packaging Utility and follow the wizard pages to install it.\n 4. \n\nDOWNLOAD PACKAGE\n\n\n\n\nDownload RELEASE DATE LANGUAGE SIZE(Bytes) Download Options \nWhat is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] \nTECHNICAL SUPPORT\n IBM Rational Software Support provides you with technical assistance.\n\n\nFor contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html]\n\n\nBefore you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a', ' Review the Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] for any prerequisites required for this release.\n\nBack to top\n\nINSTALLATION INSTRUCTIONS\n \n\nUse Installation Manager to install and update Packaging Utility. If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. If Installation Manager is not installed, you must download the Packaging Utility files. Installation Manager is included in the Packaging Utility download packages.\n\nThe installer package for Packaging Utility is pu.offering.disk.platform_version.zip where platform indicates the operating system and version indicates the version of Packaging Utility. The installer package contains files for only one platform. Using this package, you can install Packaging Utility and Installation Manager by running the install command. You can also add this package as a repository in Installation Manager and use the package to update Packaging Utility.\n\nThe fix pack package for Packaging Utility is pu.update_version.zip. The fix pack contains files for all supported platforms. You can add this fix pack as a repository to update Packaging Utility. You cannot install Packaging Utility or Installation Manager with this fix pack.\n\nPackaging Utility is available in 64-bit mode. Review information information about bit mode for installation or updates:']","To install Packaging Utility, you can follow these steps: 1. Download the fix pack from the provided download URL. 2. Extract the compressed file in an appropriate directory, such as C:\temp. 3. Add the fix pack's repository location in IBM Installation Manager by browsing to the extracted directory. 4. Start IBM Installation Manager and go to File > Preferences > Repositories. 5. Click on Add Repository and enter the file path to the extracted directory. 6. Close the Preferences page. 7. If IBM Packaging Utility is already installed, click on Update Packages on the Installation Manager start page and follow the wizard to update it. 8. If IBM Packaging Utility is not installed, click on Install Packages on the Installation Manager start page and follow the wizard to install it.",0.0,0.0,0.0,0.0,,47,"Document 0: [0a] . [0b] You can add this fix pack as a repository to update Packaging Utility. [0c] You cannot install Packaging Utility or Installation Manager with this fix pack. [0d] Packaging Utility is available in 64-bit mode. [0e] Review information information about bit mode for installation or updates: Packaging Utility bit mode information [https://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/r_pu_bit_mode.html]. [0f] For more information about Packaging Utility and Installation Manager, Review the Installation Manager Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSDV2W/im_family_welcome.html]. [0g] INSTALL OR UPDATE PACKAGING UTILITY WITHOUT DOWNLOADING FILES You must have Internet access and Installation Manager must be installed to install or update Packaging Utility without downloading files. [0h] The Packaging Utility repository located on www.ibm.com contains the latest version of Packaging Utility. [0i] You must have an IBM user name and password to access the repository. [0j] To register for these credentials, go to: http://www.ibm.com/account/profile. [0k] IBM Knowledge Center topics that are specified by operating system for installing and updating Packaging Utility. [0l] The installation topics contain information about downloading the Installation Manager installation files. [0m] Operating System Action Packaging Utility topic located in the IBM Installation Manager Knowledge Center Windows Document 1: [1a] /support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/t_pu_update.html] Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] IBM z/OS Installation Installing Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_install.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] Update Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update Document 2: [2a] RN1.5; RN1.5.1; RN1.5.2; RN1.5.3; RN1.6 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You install IBM Packaging Utility on a Linux x86 64-bit computer. [2b] You cannot start Packaging Utility. [2c] The version of Packaging Utility that you are using requires 32-bit library support when you install with a 64-bit version of IBM Installation Manager. [2d] SYMPTOM Different symptoms occur depending on the version of Linux and shells that you use. [2e] * No feedback when you start Packaging Utility. [2f] You start Packaging Utility from a Terminal window running a shell, and change the directory to the installation location of the IBMPU executable. [2g] You execute IBMPU. [2h] The command returns without providing feedback: $ cd /opt/IBM/PackgingUtility $ ./IBMPU $ * You receive the message: ""no such file or directory"" $ ./IBMPU bash ./IBMPU no such file or directory $ * You receive the message: ""bad ELF interpreter"" $./IBMPU ./IBMPU bash: ./install: /lib/ld-linux.so.2: bad ELF Document 3: [3a] pages to update it. [3b] If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. [3c] On the Start page of Installation Manager, click Install Packages 2. [3d] 3. [3e] Select IBM Packaging Utility and follow the wizard pages to install it. [3f] 4. [3g] DOWNLOAD PACKAGE Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options What is Fix Central(FC)? [3h] [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] TECHNICAL SUPPORT IBM Rational Software Support provides you with technical assistance. [3i] For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html] Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. [3j] When describing a Document 4: [4a] Review the Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] for any prerequisites required for this release. [4b] Back to top INSTALLATION INSTRUCTIONS Use Installation Manager to install and update Packaging Utility. [4c] If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. [4d] If Installation Manager is not installed, you must download the Packaging Utility files. [4e] Installation Manager is included in the Packaging Utility download packages. [4f] The installer package for Packaging Utility is pu.offering.disk.platform_version.zip where platform indicates the operating system and version indicates the version of Packaging Utility. [4g] The installer package contains files for only one platform. [4h] Using this package, you can install Packaging Utility and Installation Manager by running the install command. [4i] You can also add this package as a repository in Installation Manager and use the package to update Packaging Utility. [4j] The fix pack package for Packaging Utility is pu.update_version.zip. [4k] The fix pack contains files for all supported platforms. [4l] You can add this fix pack as a repository to update Packaging Utility. [4m] You cannot install Packaging Utility or Installation Manager with this fix pack. [4n] Packaging Utility is available in 64-bit mode. [4o] Review information information about bit mode for installation or updates: ",13,"[a.] To install Packaging Utility, you can follow these steps: 1. [b.] You must have Installation Manager installed. [c.] If it's not installed, you can download the Packaging Utility files and Installation Manager will be included in the download packages. [d.] 2. [e.] If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. [f.] You must have an IBM user name and password to access the repository. [g.] You can register for these credentials at http://www.ibm.com/account/profile. [h.] 3. [i.] Use Installation Manager to install Packaging Utility. [j.] You can do this by adding the Packaging Utility repository as a repository in Installation Manager and using the package to update Packaging Utility. [k.] Alternatively, if you want to install Packaging Utility without using the repository, you can download the installer package for Packaging Utility, which is in the format pu.offering.disk.platform_version.zip. [l.] This package contains files for only one platform and can be used to install Packaging Utility and Installation Manager by running the install command. [m.] Note: Packaging Utility is available in 64-bit mode, and you can review information about bit mode for installation or updates in the IBM Knowledge Center.",attribution_failed,6 "How can I export a private key from DataPower Gateway Appliance? How can I export a private key from DataPower Gateway appliance? "," Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. You are now ready to continue to Part 2 to download the firmware image. Part 2: Downloading the firmware image. 1. Download the image. 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. Part 3: Preparing for the firmware upgrade. Review the installation instructions and prepare your appliance for the firmware upgrade. 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg --- corresponds to the available libraries on your appliance. For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1 3. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. Part 3: Preparing for the firmware upgrade. Review the installation instructions and prepare your appliance for the firmware upgrade. 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. 2. Save the current configuration. * From the WebGUI, click Save Config. --- , then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. That is because the key-wrapping key at import time will already match the key-wrapping key at export time (since the HSM device is the same). If the goal is to move exported keys from one appliance to another one, then all of the steps in this section must be followed :- First, the two HSMs in question must be both be initialized and in the same key sharing domain. This means that they must both be initialized in the same mode (both in Security Level 2 or both in Security Level 3). In Security Level 2 mode, they must have used the same hsm-domain parameter during hsm-reinit (this parameter has a default value that is the same on all appliances). In Security Level 3 mode, they must have used the same red PED key during hsm-reinit (and the second initialization must not have overwritten the key value from the first initialization). Second, the key to be exported must be exportable. The exportability of keys is immutable. It is determined at keygen time, and it is controlled by that command's exportable parameter. If a key --- value from the first initialization). Second, the key to be exported must be exportable. The exportability of keys is immutable. It is determined at keygen time, and it is controlled by that command's exportable parameter. If a key was created outside of the appliance (not using keygen), then it is always considered exportable. Finally, before the crypto-export crypto-import sequence, the key-wrapping keys must be synchronized using the hsm-clone-kwk command. This command must be run four times: once on the source HSM appliance (with the key-wrapping key you are copying), once on the destination HSM appliance, once again on the source HSM appliance, and once again on the destination HSM appliance. Each time the command is run, it will need the output file from the previous step (as the input to the current step) which must be moved manually (usually with the copy command). Once all of this has been done, then private keys may move from system to system with crypto-export and crypto-import. Note that the non-HSM appliance can export keys immediately at keygen time, but never at a later time. For additional information refer to the online Info Center [http://publib --- TECHNOTE (FAQ) QUESTION How do I export and import private keys between the same or different Hardware Security Module (HSM) enabled IBM WebSphere DataPower SOA Appliance? ANSWER HSM-enabled DataPower appliances support the export of private keys using the crypto-export command. For key export to work, various conditions must be met: * HSMs must be initialized and in the same key sharing domain on exporting and importing machines * The private key in question must be marked exportable at keygen time (see keygen's exportable option) * HSMs on exporting and importing machines must share internal key-wrapping keys (see hsm-clone-kwk command). A key-wrapping key is a key that encrypts another key. Each HSM has a special key inside of it, the key-wrapping key, that is used to encrypt exported private keys (and to decrypt imported private keys). If the goal is to restore exported keys to the same appliance, then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. That is because the key-wrapping key at import time will already match the key-wrapping key at export time","To export a private key from a DataPower Gateway Appliance, the following conditions must be met: 1. The HSMs on the exporting and importing machines must be initialized and in the same key sharing domain. 2. The private key in question must be marked exportable at keygen time. 3. The HSMs on the exporting and importing machines must share internal key-wrapping keys. To achieve this, you can use the following steps: - Ensure that the HSMs are initialized and in the same key sharing domain. - Check that the private key was marked exportable at keygen time. - Use the `hsm-clone-kwk` command to synchronize the key-wrapping keys between the HSMs. Once these conditions are met, you can use the `crypto-export` command to export the private key. Note that if the goal is to restore the exported key to the same appliance, you don't need to worry about `hsm-clone-kwk`, red keys, or the `hsm-domain` parameter, as the key-wrapping key at import time will already match the key-wrapping key at export time.","[' Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. \n 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. \n 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1.\n\n\nYou are now ready to continue to Part 2 to download the firmware image. \n\nPart 2: Downloading the firmware image. \n 1. Download the image. \n 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. \n\n\nPart 3: Preparing for the firmware upgrade. \nReview the installation instructions and prepare your appliance for the firmware upgrade. \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg', ' corresponds to the available libraries on your appliance. For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 \n * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1\n \n \n 3. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image.\n\n\nPart 3: Preparing for the firmware upgrade. \nReview the installation instructions and prepare your appliance for the firmware upgrade. \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. \n 2. Save the current configuration. * From the WebGUI, click Save Config. \n', "", then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. That is because the key-wrapping key at import time will already match the key-wrapping key at export time (since the HSM device is the same). If the goal is to move exported keys from one appliance to another one, then all of the steps in this section must be followed :- \n\nFirst, the two HSMs in question must be both be initialized and in the same key sharing domain. This means that they must both be initialized in the same mode (both in Security Level 2 or both in Security Level 3). In Security Level 2 mode, they must have used the same hsm-domain parameter during hsm-reinit (this parameter has a default value that is the same on all appliances). In Security Level 3 mode, they must have used the same red PED key during hsm-reinit (and the second initialization must not have overwritten the key value from the first initialization). \n\nSecond, the key to be exported must be exportable. The exportability of keys is immutable. It is determined at keygen time, and it is controlled by that command's exportable parameter. If a key"", "" value from the first initialization). \n\nSecond, the key to be exported must be exportable. The exportability of keys is immutable. It is determined at keygen time, and it is controlled by that command's exportable parameter. If a key was created outside of the appliance (not using keygen), then it is always considered exportable. \n\nFinally, before the crypto-export crypto-import sequence, the key-wrapping keys must be synchronized using the hsm-clone-kwk command. This command must be run four times: once on the source HSM appliance (with the key-wrapping key you are copying), once on the destination HSM appliance, once again on the source HSM appliance, and once again on the destination HSM appliance. Each time the command is run, it will need the output file from the previous step (as the input to the current step) which must be moved manually (usually with the copy command). \n\nOnce all of this has been done, then private keys may move from system to system with crypto-export and crypto-import. \n\nNote that the non-HSM appliance can export keys immediately at keygen time, but never at a later time. \n\nFor additional information refer to the online Info Center [http://publib"", "" TECHNOTE (FAQ)\n\nQUESTION\n How do I export and import private keys between the same or different Hardware Security Module (HSM) enabled IBM WebSphere DataPower SOA Appliance? \n\nANSWER\nHSM-enabled DataPower appliances support the export of private keys using the crypto-export command. For key export to work, various conditions must be met: \n\n * HSMs must be initialized and in the same key sharing domain on exporting and importing machines \n * The private key in question must be marked exportable at keygen time (see keygen's exportable option) \n * HSMs on exporting and importing machines must share internal key-wrapping keys (see hsm-clone-kwk command). A key-wrapping key is a key that encrypts another key.\n\n\nEach HSM has a special key inside of it, the key-wrapping key, that is used to encrypt exported private keys (and to decrypt imported private keys). If the goal is to restore exported keys to the same appliance, then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. That is because the key-wrapping key at import time will already match the key-wrapping key at export time""]","To export a private key from DataPower Gateway Appliance, you can use the `crypto-export` command. However, to successfully export a private key, the following conditions must be met: 1. Ensure that the HSMs on both the exporting and importing machines are initialized and in the same key sharing domain. 2. The private key you want to export must be marked as exportable at the time of key generation. 3. The HSMs on both machines must share internal key-wrapping keys. These keys encrypt the exported private keys and decrypt imported private keys. 4. If you are moving keys from one appliance to another, synchronize the key-wrapping keys using the `hsm-clone-kwk` command on both appliances. Follow these steps to successfully export a private key from a DataPower Gateway Appliance using the `crypto-export` command.",0.0,0.0,0.0,0.0,,60,"Document 0: [0a] Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. [0b] 3. [0c] Sign in using your IBM user ID and password. [0d] Register, if you do not have an ID. [0e] 4. [0f] Enter the Controlled Access Key in the letter to access the web page containing the firmware images. [0g] Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. [0h] You are now ready to continue to Part 2 to download the firmware image. [0i] Part 2: Downloading the firmware image. [0j] 1. [0k] Download the image. [0l] 2. [0m] Do not transfer the image to the appliance at this time. [0n] You will install the image in Part 4: Installing the firmware image. [0o] Part 3: Preparing for the firmware upgrade. [0p] Review the installation instructions and prepare your appliance for the firmware upgrade. [0q] 1. [0r] Read the upgrade documentation in the version-specific DataPower information center. [0s] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg Document 1: [1a] corresponds to the available libraries on your appliance. [1b] For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1 3. [1c] Do not transfer the image to the appliance at this time. [1d] You will install the image in Part 4: Installing the firmware image. [1e] Part 3: Preparing for the firmware upgrade. [1f] Review the installation instructions and prepare your appliance for the firmware upgrade. [1g] 1. [1h] Read the upgrade documentation in the version-specific DataPower information center. [1i] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. [1j] The steps in this flash provide additional information to use with the upgrade documentation in the information center. [1k] 2. [1l] Save the current configuration. [1m] * From the WebGUI, click Save Config. Document 2: [2a] , then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. [2b] That is because the key-wrapping key at import time will already match the key-wrapping key at export time (since the HSM device is the same). [2c] If the goal is to move exported keys from one appliance to another one, then all of the steps in this section must be followed :- First, the two HSMs in question must be both be initialized and in the same key sharing domain. [2d] This means that they must both be initialized in the same mode (both in Security Level 2 or both in Security Level 3). [2e] In Security Level 2 mode, they must have used the same hsm-domain parameter during hsm-reinit (this parameter has a default value that is the same on all appliances). [2f] In Security Level 3 mode, they must have used the same red PED key during hsm-reinit (and the second initialization must not have overwritten the key value from the first initialization). [2g] Second, the key to be exported must be exportable. [2h] The exportability of keys is immutable. [2i] It is determined at keygen time, and it is controlled by that command's exportable parameter. [2j] If a key Document 3: [3a] value from the first initialization). [3b] Second, the key to be exported must be exportable. [3c] The exportability of keys is immutable. [3d] It is determined at keygen time, and it is controlled by that command's exportable parameter. [3e] If a key was created outside of the appliance (not using keygen), then it is always considered exportable. [3f] Finally, before the crypto-export crypto-import sequence, the key-wrapping keys must be synchronized using the hsm-clone-kwk command. [3g] This command must be run four times: once on the source HSM appliance (with the key-wrapping key you are copying), once on the destination HSM appliance, once again on the source HSM appliance, and once again on the destination HSM appliance. [3h] Each time the command is run, it will need the output file from the previous step (as the input to the current step) which must be moved manually (usually with the copy command). [3i] Once all of this has been done, then private keys may move from system to system with crypto-export and crypto-import. [3j] Note that the non-HSM appliance can export keys immediately at keygen time, but never at a later time. [3k] For additional information refer to the online Info Center [http://publib Document 4: [4a] TECHNOTE (FAQ) QUESTION How do I export and import private keys between the same or different Hardware Security Module (HSM) enabled IBM WebSphere DataPower SOA Appliance? [4b] ANSWER HSM-enabled DataPower appliances support the export of private keys using the crypto-export command. [4c] For key export to work, various conditions must be met: * HSMs must be initialized and in the same key sharing domain on exporting and importing machines * The private key in question must be marked exportable at keygen time (see keygen's exportable option) * HSMs on exporting and importing machines must share internal key-wrapping keys (see hsm-clone-kwk command). [4d] A key-wrapping key is a key that encrypts another key. [4e] Each HSM has a special key inside of it, the key-wrapping key, that is used to encrypt exported private keys (and to decrypt imported private keys). [4f] If the goal is to restore exported keys to the same appliance, then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. [4g] That is because the key-wrapping key at import time will already match the key-wrapping key at export time ",11,"[a.] To export a private key from a DataPower Gateway Appliance, the following conditions must be met: 1. [b.] The HSMs on the exporting and importing machines must be initialized and in the same key sharing domain. [c.] 2. [d.] The private key in question must be marked exportable at keygen time. [e.] 3. [f.] The HSMs on the exporting and importing machines must share internal key-wrapping keys. [g.] To achieve this, you can use the following steps: - Ensure that the HSMs are initialized and in the same key sharing domain. [h.] - Check that the private key was marked exportable at keygen time. [i.] - Use the `hsm-clone-kwk` command to synchronize the key-wrapping keys between the HSMs. [j.] Once these conditions are met, you can use the `crypto-export` command to export the private key. [k.] Note that if the goal is to restore the exported key to the same appliance, you don't need to worry about `hsm-clone-kwk`, red keys, or the `hsm-domain` parameter, as the key-wrapping key at import time will already match the key-wrapping key at export time.",attribution_failed,7 "Why am I getting a DSRA7019W message when I try to use the Oracle 10g driver in WAS 8.5.5.x? I am getting the following message when I configure my WAS 8.5.5.x datasource to use the Oracle 10g driver: DSRA7019W: Oracle10gDataStoreHelper or a subclass of it must be used when configuring WebSphere DataSources to run using Oracle 10g jdbc driver. How can I resolve this issue?","v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables. 2. Select the variable ORACLE_JDBC_DRIVER_PATH. 3. Change the variable value to the folder that contains the Oracle 10g driver --- CDC; instance; Oracle; 10g; v$instance TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I am getting the following error when trying to create a CDC Oracle Instance. IBM InfoSphere Change Data Capture supports Oracle 10g and above. SYMPTOM Validating database support. Please wait... IBM InfoSphere Change Data Capture supports Oracle 10g and above. Press ENTER to go to the Main menu... CAUSE The CDC Oracle database user has insufficient privileges. If CDC can't query v$instance we are unable to validate the Oracle version and fail ENVIRONMENT InfoSphere Data Replication for Oracle DIAGNOSING THE PROBLEM Execute the command sqlplus /@ select version from v$instance The should be the same CDC Oracle database user specified when trying to create the instance RESOLVING THE PROBLEM Grant CDC database user v$instance privileges. --- all.java:837) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523) at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193) at oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852) at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275) at oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477) at oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392) at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188) ... 11 more RESOLVING THE PROBLEM Follow the steps mentioned below to resolve the problem: 1. Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : When using DB2 --- all.java:837) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523) at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193) at oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852) at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275) at oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477) at oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392) at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188) ... 11 more RESOLVING THE PROBLEM Follow the steps mentioned below to resolve the problem: 1. Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : When using DB2 --- to the administrative console and navigate to Environment > WebSphere Variables. 2. Select the variable ORACLE_JDBC_DRIVER_PATH. 3. Change the variable value to the folder that contains the Oracle 10g driver (ojdbc14.jar). 4. Save the configuration. 5. Restart the server. Note: In a network deployment environment, change the variable value at the cell level and in all of the nodes scopes, and restart all of the servers and deployment manager processes. * If the Oracle server or client is installed and configured correctly on the same system as WebSphere Process Server, change the data source to use the Oracle 9i OCI driver. 1. Log on to the administrative console and navigate to Resources > JDBC > Data sources. 2. Select the data source with the JNDI name jdbc/WPSDB. 3. Change the URL format from Thin to OCI. For example, if the original URL is jdbc:oracle:thin:@localhost:1521:WPRCSDB, change it to jdbc:oracle:oci:@WPRCSDB. 4. Save the configuration. ",The documents are missing some of the information required to answer the question.,"['v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. \n\nSYMPTOM\nThe following exception is written to the logs: \n\n\n\n\njava.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable\nDSRA0010E: SQL State = 72000, Error Code = 1,483 \nCAUSE\nThe Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types.\n\n\nRESOLVING THE PROBLEM\nUse either of the following solutions to solve the problem: \n\n * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables.\n \n \n 2. Select the variable ORACLE_JDBC_DRIVER_PATH.\n \n \n 3. Change the variable value to the folder that contains the Oracle 10g driver', ""CDC; instance; Oracle; 10g; v$instance TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n I am getting the following error when trying to create a CDC Oracle Instance.\n\n\n\nIBM InfoSphere Change Data Capture supports Oracle 10g and above. \n\nSYMPTOM\nValidating database support. Please wait...\n\nIBM InfoSphere Change Data Capture supports Oracle 10g and above.\n\nPress ENTER to go to the Main menu...\n\n\nCAUSE\nThe CDC Oracle database user has insufficient privileges.\nIf CDC can't query v$instance we are unable to validate the Oracle version and fail\n\nENVIRONMENT\nInfoSphere Data Replication for Oracle\n\nDIAGNOSING THE PROBLEM\nExecute the command \nsqlplus /@ select version from v$instance\n\nThe should be the same CDC Oracle database user specified when trying to create the instance\n\nRESOLVING THE PROBLEM\nGrant CDC database user v$instance privileges."", 'all.java:837)\nat oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290)\nat oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)\nat oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)\nat oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193)\nat oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852)\nat oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153)\nat oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275)\nat oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477)\nat oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392)\nat org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188)\n... 11 more \n\n\n\nRESOLVING THE PROBLEM\nFollow the steps mentioned below to resolve the problem: \n\n1. Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : \n\nWhen using DB2', 'all.java:837)\nat oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290)\nat oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)\nat oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)\nat oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193)\nat oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852)\nat oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153)\nat oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275)\nat oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477)\nat oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392)\nat org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188)\n... 11 more \n\n\n\nRESOLVING THE PROBLEM\nFollow the steps mentioned below to resolve the problem: \n\n1. Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : \n\nWhen using DB2', ' to the administrative console and navigate to Environment > WebSphere Variables.\n \n \n 2. Select the variable ORACLE_JDBC_DRIVER_PATH.\n \n \n 3. Change the variable value to the folder that contains the Oracle 10g driver (ojdbc14.jar).\n \n \n 4. Save the configuration.\n \n \n 5. Restart the server.\n \n \n Note: In a network deployment environment, change the variable value at the cell level and in all of the nodes scopes, and restart all of the servers and deployment manager processes.\n \n \n * If the Oracle server or client is installed and configured correctly on the same system as WebSphere Process Server, change the data source to use the Oracle 9i OCI driver. 1. Log on to the administrative console and navigate to Resources > JDBC > Data sources.\n \n \n 2. Select the data source with the JNDI name jdbc/WPSDB.\n \n \n 3. Change the URL format from Thin to OCI. For example, if the original URL is jdbc:oracle:thin:@localhost:1521:WPRCSDB, change it to jdbc:oracle:oci:@WPRCSDB.\n \n \n 4. Save the configuration.\n']","Based on the context provided, the DSRA7019W error message is related to using the Oracle 10g JDBC driver with WebSphere Application Server (WAS) 8.5.5.x. The main points to address this issue are: 1. The DSRA7019W message indicates that when using the Oracle 10g JDBC driver (ojdbc14.jar) with WAS 8.5.5.x, you need to use the Oracle10gDataStoreHelper class or a subclass of it to configure the data source. 2. The Oracle10gDataStoreHelper class is responsible for handling specific behavior and features of the Oracle 10g JDBC driver that are different from other versions of the driver. To resolve this issue, you need to do the following: 1. In the WAS administrative console, navigate to the data source configuration for the Oracle database connection. 2. In the ""Data provider"" section, select the ""Oracle"" type. 3. In the ""Data store helper class name"" field, enter the value ""com.ibm.ws.rsadapter.oracle.Oracle10gDataStoreHelper"" or a subclass of it. 4. Save the changes to the data source configuration. By specifying the Oracle10gDataStoreHelper class or a subclass, you are instructing WAS to use the appropriate helper class to handle the Oracle 10g JDBC driver's specific behavior, which should resolve the DSRA7019W error message. This configuration is necessary when using the Oracle 10g JDBC driver (ojdbc14.jar) with WAS 8.5.5.x, as the application server needs to be aware of the specific requirements and handling of the 10g driver version.",0.575,0.0,0.0,0.0,"{""relevance_explanation"": ""The documents contain useful information for answering the question, specifically Document 0, which discusses the limitations of the Oracle 9i Thin Driver and the use of the Oracle 10g driver as a solution. Document 4 also provides relevant information on configuring the Oracle 10g driver in WebSphere Application Server. However, the provided response does not utilize this information."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l"", ""4m"", ""4n"", ""4o"", ""4p"", ""4q"", ""4r"", ""4s"", ""4t""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. However, upon reviewing the documents, it appears that they do contain relevant information for answering the question, specifically regarding the use of the Oracle 10g driver and its configuration in WebSphere Application Server. The response does not utilize this information, and therefore, the claim is not supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is not supported by the documents because it claims that the documents are missing information, when in fact, they do contain relevant information for answering the question."", ""supporting_sentence_keys"": [], ""fully_supported"": false}], ""all_utilized_sentence_keys"": []}",40,"Document 0: [0a] v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. [0b] SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. [0c] RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. [0d] 1. [0e] Log on to the administrative console and navigate to Environment > WebSphere Variables. [0f] 2. [0g] Select the variable ORACLE_JDBC_DRIVER_PATH. [0h] 3. [0i] Change the variable value to the folder that contains the Oracle 10g driver Document 1: [1a] CDC; instance; Oracle; 10g; v$instance TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I am getting the following error when trying to create a CDC Oracle Instance. [1b] IBM InfoSphere Change Data Capture supports Oracle 10g and above. [1c] SYMPTOM Validating database support. [1d] Please wait... IBM InfoSphere Change Data Capture supports Oracle 10g and above. [1e] Press ENTER to go to the Main menu... [1f] CAUSE The CDC Oracle database user has insufficient privileges. [1g] If CDC can't query v$instance we are unable to validate the Oracle version and fail ENVIRONMENT InfoSphere Data Replication for Oracle DIAGNOSING THE PROBLEM Execute the command sqlplus /@ select version from v$instance The should be the same CDC Oracle database user specified when trying to create the instance RESOLVING THE PROBLEM Grant CDC database user v$instance privileges. Document 2: [2a] all.java:837) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523) at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193) at oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852) at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275) at oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477) at oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392) at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188) ... 11 more RESOLVING THE PROBLEM Follow the steps mentioned below to resolve the problem: 1. [2b] Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : When using DB2 Document 3: [3a] all.java:837) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:290) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523) at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:193) at oracle.jdbc.driver.T4CStatement.executeForDescribe(T4CStatement.java:852) at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275) at oracle.jdbc.driver.OracleStatement.executeQuery(OracleStatement.java:1477) at oracle.jdbc.driver.OracleStatementWrapper.executeQuery(OracleStatementWrapper.java:392) at org.apache.commons.dbcp.DelegatingStatement.executeQuery(DelegatingStatement.java:188) ... 11 more RESOLVING THE PROBLEM Follow the steps mentioned below to resolve the problem: 1. [3b] Copy or transfer by FTP one of the attached files to the $TOP directory of your MDM Server for PIM installation : When using DB2 Document 4: [4a] to the administrative console and navigate to Environment > WebSphere Variables. [4b] 2. [4c] Select the variable ORACLE_JDBC_DRIVER_PATH. [4d] 3. [4e] Change the variable value to the folder that contains the Oracle 10g driver (ojdbc14.jar). [4f] 4. [4g] Save the configuration. [4h] 5. [4i] Restart the server. [4j] Note: In a network deployment environment, change the variable value at the cell level and in all of the nodes scopes, and restart all of the servers and deployment manager processes. [4k] * If the Oracle server or client is installed and configured correctly on the same system as WebSphere Process Server, change the data source to use the Oracle 9i OCI driver. [4l] 1. [4m] Log on to the administrative console and navigate to Resources > JDBC > Data sources. [4n] 2. [4o] Select the data source with the JNDI name jdbc/WPSDB. [4p] 3. [4q] Change the URL format from Thin to OCI. [4r] For example, if the original URL is jdbc:oracle:thin:@localhost:1521:WPRCSDB, change it to jdbc:oracle:oci:@WPRCSDB. [4s] 4. [4t] Save the configuration. ",1,[a.] The documents are missing some of the information required to answer the question.,success,8 "Help with Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect IIB and WMB I need to understand details regarding ""Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect IBM Integration Bus and WebSphere Message Broker"" This is related to CVE-2017-10115 CVE-2017-10116 CVE-2017-10109 CVE-2017-10108 Where can I find this information?","WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined --- WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined --- WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined --- WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. VULNERABILITY DETAILS CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092] DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Integration Bus V10.0 & V9.0 WebSphere Message Broker V8.0 REMEDIATION/FIXES Product VRMF APAR Remediation/F --- IIB; WMB SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7.1.4.10 and IBM® Runtime Environment Java™ Versions 7.0.10.10 and 7.1.4.10 used by IBM Integration Bus and WebSphere Message Broker. These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information. CVEID:CVE-2017-10115 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10115] DESCRIPTION:An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit JCE component could allow an unauthenticated attacker to obtain sensitive information resulting in a high confidentiality impact using unknown attack vectors. CVSS Base Score: 7.5 CVSS Temp",The documents are missing some of the information required to answer the question.,"['WMB IIB SECURITY BULLETIN\n\nSUMMARY\n Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485]\nDESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact.\nCVSS Base Score: 2.9\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score\nCVSS Environmental Score*: Undefined', 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485]\nDESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact.\nCVSS Base Score: 2.9\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score\nCVSS Environmental Score*: Undefined', 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. These issues were disclosed as part of the IBM Java SDK updates in July 2016. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485]\nDESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact.\nCVSS Base Score: 2.9\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score\nCVSS Environmental Score*: Undefined', 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092]\nDESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) \n\nAFFECTED PRODUCTS AND VERSIONS\n IBM Integration Bus V10.0 & V9.0 \n\nWebSphere Message Broker V8.0 \n\nREMEDIATION/FIXES\n \n\nProduct VRMF APAR Remediation/F', 'IIB; WMB SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7.1.4.10 and IBM® Runtime Environment Java™ Versions 7.0.10.10 and 7.1.4.10 used by IBM Integration Bus and WebSphere Message Broker. These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. \n\nVULNERABILITY DETAILS\n\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information.\n\nCVEID:CVE-2017-10115 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10115]\nDESCRIPTION:An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit JCE component could allow an unauthenticated attacker to obtain sensitive information resulting in a high confidentiality impact using unknown attack vectors.\nCVSS Base Score: 7.5\nCVSS Temp']","The details you're looking for can be found in the ""IIB; WMB SECURITY BULLETIN"" section of the context provided. This section covers the following key points: 1. Summary: - There are multiple vulnerabilities in the IBM® SDK Java™ Technology Edition, Version 7.1.4.10 and IBM® Runtime Environment Java™ Versions 7.0.10.10 and 7.1.4.10 used by IBM Integration Bus and WebSphere Message Broker. - These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. 2. Vulnerability Details: - CVE-2017-10115: An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit JCE component could allow an unauthenticated attacker to obtain sensitive information resulting in a high confidentiality impact. - CVE-2017-10116: An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit Security component could allow an unauthenticated attacker to take control of the system. - CVE-2017-10108: An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit Serialization component could allow an unauthenticated attacker to cause a denial of service resulting in a low availability impact. - CVE-2017-10109: An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit Serialization component could allow an unauthenticated attacker to cause a denial of service resulting in a low availability impact. 3. Affected Products and Versions: - IBM Integration Bus V9.0.0.0 - V9.0.0.8 and V10.0.0.0 - V10.0.0.9 - WebSphere Message Broker V8.0.0.0 - V8.0.0.9 - WebSphere Message Broker V7.0.0.0 - V7.0.0.8 4. Remediation/Fixes: - Specific APAR and fix pack details are provided for each affected product version. This section provides the detailed information you were looking for regarding the security bulletin and the vulnerabilities affecting IIB and WMB.",1.0,0.2727272727272727,0.2727272727272727,1.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 4 is particularly relevant as it mentions CVE-2017-10115, which is one of the CVEs mentioned in the question. Documents 0, 1, and 2 provide information about CVE-2016-3485, but they are not directly relevant to the question. Document 3 provides information about a different vulnerability, CVE-2016-3092, but it is not directly relevant to the question either. However, all these documents provide context and information about security bulletins and vulnerabilities, which can be useful for understanding the question."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""1a"", ""1b"", ""1c"", ""1d"", ""2a"", ""2b"", ""2c"", ""2d"", ""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide information about all the CVEs mentioned in the question, specifically CVE-2017-10116, CVE-2017-10109, and CVE-2017-10108. Document 4 does provide information about CVE-2017-10115, but it does not provide information about the other CVEs. Therefore, the response is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide information about all the CVEs mentioned in the question."", ""supporting_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",22,"Document 0: [0a] WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. [0b] These issues were disclosed as part of the IBM Java SDK updates in July 2016. [0c] VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. [0d] CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined Document 1: [1a] WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. [1b] These issues were disclosed as part of the IBM Java SDK updates in July 2016. [1c] VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. [1d] CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined Document 2: [2a] WMB IIB SECURITY BULLETIN SUMMARY Multiple security vulnerabilities exist in the IBM® Runtime Environment Java™ Technology Edition 6.0.16.26 (and earlier) used by WebSphere Message Broker, and the IBM® Runtime Environment Java™ Technology Edition 7.0.9.40 (and earlier) used by WebSphere Message Broker and IBM Integration Bus, and the IBM® Runtime Environment Java™ Technology Edition 7.1.3.40 (and earlier) used by IBM Integration Bus. [2b] These issues were disclosed as part of the IBM Java SDK updates in July 2016. [2c] VULNERABILITY DETAILS CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485] DESCRIPTION: An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact. [2d] CVSS Base Score: 2.9 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score CVSS Environmental Score*: Undefined Document 3: [3a] WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. [3b] VULNERABILITY DETAILS CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092] DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. [3c] By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive. [3d] CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Integration Bus V10.0 & V9.0 WebSphere Message Broker V8.0 REMEDIATION/FIXES Product VRMF APAR Remediation/F Document 4: [4a] IIB; WMB SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7.1.4.10 and IBM® Runtime Environment Java™ Versions 7.0.10.10 and 7.1.4.10 used by IBM Integration Bus and WebSphere Message Broker. [4b] These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. [4c] VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [4d] For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information. [4e] CVEID:CVE-2017-10115 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10115] DESCRIPTION:An unspecified vulnerability in Oracle Java SE related to the Java SE, Java SE Embedded, JRockit JCE component could allow an unauthenticated attacker to obtain sensitive information resulting in a high confidentiality impact using unknown attack vectors. [4f] CVSS Base Score: 7.5 CVSS Temp ",1,[a.] The documents are missing some of the information required to answer the question.,success,9 Help with Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919) I need to understand details regarding Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919). Where can I find this information? ,"view.wss?uid=swg21967893] * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E] * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543] * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618] * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] * Security Bulletin: A vulnerability in the GSKit component of IBM T --- SECURITY BULLETIN SUMMARY Two ReDoS vulnerabilities in modules included in the Node.js npm tool shipped by IBM Rational Application Developer for WebSphere Software. VULNERABILITY DETAILS CVEID: CVE-2016-2515 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2515] DESCRIPTION: Node.JS hawk is vulnerable to a denial of service, caused by an error in the regular expression implementation. An attacker could exploit this vulnerability using an overly long header or URI to cause the application to hang. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110819 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110819] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) CVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537] DESCRIPTION: Node.js is vulnerable to a denial of --- 4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010- --- :N/A:L) CVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537] DESCRIPTION: Node.js is vulnerable to a denial of service, caused by an error in the regular expression implementation. An attacker could exploit this vulnerability using a regular expression to block the event loop and cause the application to hang. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110870 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110870] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Rational Application Developer for WebSphere Software v9.1 and v9.5 REMEDIATION/FIXES Rational Application Developer 9.1.x and 9.5.x PI60929 * Apply IBM SDK for Node.js Version 1.1 release updated equivalent to the Joyent Node.js API version 0.10. --- SECURITY BULLETIN SUMMARY IBM API Connect has addressed the following vulnerability. Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. VULNERABILITY DETAILS CVEID:CVE-2017-14919 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-14919] DESCRIPTION:Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. CVSS Base Score: 7.5 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/134286 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134286]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H) AFFECTED PRODUCTS","Document 4 provides the information you are looking for. According to Document 4, the details regarding Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919) are as follows: - Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. - By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. - The CVSS Base Score is 7.5. - The CVSS Temporal Score can be found at https://exchange.xforce.ibmcloud.com/vulnerabilities/134286. - The CVSS Environmental Score is Undefined. - The CVSS Vector is (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H).","['view.wss?uid=swg21967893]\n \n * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E]\n \n * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543]\n \n * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618]\n \n * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] \n * Security Bulletin: A vulnerability in the GSKit component of IBM T', ' SECURITY BULLETIN\n\nSUMMARY\n Two ReDoS vulnerabilities in modules included in the Node.js npm tool shipped by IBM Rational Application Developer for WebSphere Software. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-2515 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2515]\nDESCRIPTION: Node.JS hawk is vulnerable to a denial of service, caused by an error in the regular expression implementation. An attacker could exploit this vulnerability using an overly long header or URI to cause the application to hang.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110819 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110819] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) \n\nCVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537]\nDESCRIPTION: Node.js is vulnerable to a denial of', '4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010-', ':N/A:L) \n\nCVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537]\nDESCRIPTION: Node.js is vulnerable to a denial of service, caused by an error in the regular expression implementation. An attacker could exploit this vulnerability using a regular expression to block the event loop and cause the application to hang.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110870 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110870] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L)\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM Rational Application Developer for WebSphere Software v9.1 and v9.5\n\nREMEDIATION/FIXES\n \n\nRational Application Developer 9.1.x and 9.5.x PI60929 * Apply IBM SDK for Node.js Version 1.1 release updated equivalent to the Joyent Node.js API version 0.10.', ' SECURITY BULLETIN\n\nSUMMARY\n IBM API Connect has addressed the following vulnerability. \n\nNode.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. \n\nVULNERABILITY DETAILS\nCVEID:CVE-2017-14919 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-14919]\nDESCRIPTION:Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash.\nCVSS Base Score: 7.5\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/134286 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134286]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H) \n\nAFFECTED PRODUCTS']","The details about the Node.js denial of service vulnerability (CVE-2017-14919) affecting IBM API Connect are provided in the security bulletin. The key information is: 1. Vulnerability Details: - CVEID: CVE-2017-14919 - Description: Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. - CVSS Base Score: 7.5 2. Affected Products and Versions: - IBM API Connect 5.0.0.0-5.0.6.4 - IBM API Connect 5.0.7.0-5.0.7.2 - IBM API Connect 5.0.8.0-5.0.8.1 3. Remediation/Fixes: - The vulnerability has been addressed in the following versions: - IBM API Connect 5.0.6.5 - IBM API Connect 5.0.8.2 The bulletin provides instructions on how to obtain the fix from the IBM Fix Central website.",0.375,0.3125,0.8333333333333334,1.0,"{""relevance_explanation"": ""Document 4 contains useful information for answering the question. It provides details about the Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919), including the cause of the vulnerability, how it can be exploited, and the CVSS scores. The other documents do not contain relevant information for this specific question."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""overall_supported_explanation"": ""The response claims that Document 4 provides the information needed to understand the details of the Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919). This claim is supported by the text in Document 4. The response then provides specific details about the vulnerability, including the cause, exploitation method, and CVSS scores. These details are also supported by the text in Document 4. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the fact that Document 4 contains the relevant information."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides an introduction to the details of the vulnerability."", ""supporting_sentence_keys"": [""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the text in Document 4, which describes how the vulnerability can be exploited."", ""supporting_sentence_keys"": [""4c"", ""4e""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides the CVSS Base Score."", ""supporting_sentence_keys"": [""4f""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides a link to the current CVSS Temporal Score."", ""supporting_sentence_keys"": [""4f""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides the CVSS Environmental Score."", ""supporting_sentence_keys"": [""4f""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides the CVSS Vector."", ""supporting_sentence_keys"": [""4f""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",16,"Document 0: [0a] view.wss?uid=swg21967893] * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E] * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543] * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618] * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] * Security Bulletin: A vulnerability in the GSKit component of IBM T Document 1: [1a] SECURITY BULLETIN SUMMARY Two ReDoS vulnerabilities in modules included in the Node.js npm tool shipped by IBM Rational Application Developer for WebSphere Software. [1b] VULNERABILITY DETAILS CVEID: CVE-2016-2515 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2515] DESCRIPTION: Node.JS hawk is vulnerable to a denial of service, caused by an error in the regular expression implementation. [1c] An attacker could exploit this vulnerability using an overly long header or URI to cause the application to hang. [1d] CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110819 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110819] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) CVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537] DESCRIPTION: Node.js is vulnerable to a denial of Document 2: [2a] 4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. [2b] Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010- Document 3: [3a] :N/A:L) CVEID: CVE-2016-2537 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2537] DESCRIPTION: Node.js is vulnerable to a denial of service, caused by an error in the regular expression implementation. [3b] An attacker could exploit this vulnerability using a regular expression to block the event loop and cause the application to hang. [3c] CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/110870 [https://exchange.xforce.ibmcloud.com/vulnerabilities/110870] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Rational Application Developer for WebSphere Software v9.1 and v9.5 REMEDIATION/FIXES Rational Application Developer 9.1.x and 9.5.x PI60929 * Apply IBM SDK for Node.js Version 1.1 release updated equivalent to the Joyent Node.js API version 0.10. Document 4: [4a] SECURITY BULLETIN SUMMARY IBM API Connect has addressed the following vulnerability. [4b] Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. [4c] By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. [4d] VULNERABILITY DETAILS CVEID:CVE-2017-14919 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-14919] DESCRIPTION:Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. [4e] By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. [4f] CVSS Base Score: 7.5 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/134286 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134286]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H) AFFECTED PRODUCTS ",7,"[a.] Document 4 provides the information you are looking for. [b.] According to Document 4, the details regarding Security Bulletin: API Connect is affected by a Node.js denial of service vulnerability (CVE-2017-14919) are as follows: - Node.js is vulnerable to a denial of service, caused by an uncaught exception flaw in the zlib module. [c.] - By making 8 an invalid value for the windowBits parameter, a remote attacker could exploit this vulnerability to cause the application to crash. [d.] - The CVSS Base Score is 7.5. [e.] - The CVSS Temporal Score can be found at https://exchange.xforce.ibmcloud.com/vulnerabilities/134286. [f.] - The CVSS Environmental Score is Undefined. [g.] - The CVSS Vector is (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H).",success,10 "Help with Action required for IIB H.E. V9 & WMB H.E. V8 for security vulnerabilities in Red Hat Linux I need to understand details regarding Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux. This is related to CVEID: CVE-2017-14739 CVE-2017-14741 CVE-2017-14989 CVE-2017-15015 CVE-2017-15016 CVE-2017-15017 CVE-2017-15032 CVE-2017-15033 Where can I find this information?"," FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed. Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 PRODUCT ALIAS/SYNONYM WMB HVE IIB HVE --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 --- FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835",The documents are missing some of the information required to answer the question.,"[' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed.\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 \nPRODUCT ALIAS/SYNONYM\n WMB HVE IIB HVE', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', ' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835', ' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835']","Based on the context provided, the action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 regarding security vulnerabilities in Red Hat Linux is as follows: 1. The IBM products (IIB V9.0 and WMB V8.0 Hypervisor Editions) ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to various CVEs, including the ones you mentioned (CVE-2017-14739, CVE-2017-14741, CVE-2017-14989, CVE-2017-15015, CVE-2017-15016, CVE-2017-15017, CVE-2017-15032, CVE-2017-15033). 2. IBM strongly recommends that you contact Red Hat to obtain and install fixes for the vulnerable Red Hat Enterprise Linux (RHEL) Server versions used by the IIB V9.0 and WMB V8.0 Hypervisor Editions. The specific version of RHEL used is RHEL Server 6.2. You can find this information in the ""CONTENT"" sections of the various ""FLASH (ALERT)"" messages provided in the context. The remediation steps are consistently mentioned across the different alerts. So, in summary, the action required is to contact Red Hat and obtain the necessary fixes for the RHEL vulnerabilities affecting the IIB V9.0 and WMB V8.0 Hypervisor Editions.",0.8888888888888888,0.1111111111111111,0.0,0.0,"{""relevance_explanation"": ""The documents contain useful information for answering the question because they provide details about the security vulnerabilities in Red Hat Linux that affect IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0. Specifically, Document 0, Document 1, Document 2, Document 3, and Document 4 all mention the requirement for customer action due to security vulnerabilities in Red Hat Linux. However, none of the documents mention the specific CVE IDs listed in the question (CVE-2017-14739, CVE-2017-14741, CVE-2017-14989, CVE-2017-15015, CVE-2017-15016, CVE-2017-15017, CVE-2017-15032, CVE-2017-15033)."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""1a"", ""2a"", ""3a"", ""3b"", ""4a"", ""4b""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not mention the specific CVE IDs listed in the question. The response does not make any other claims, so it is supported by the documents in the sense that it correctly identifies a limitation of the provided information."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain information about the specific CVE IDs listed in the question, which is a key part of the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",9,"Document 0: [0a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . [0b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed. [0c] Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 PRODUCT ALIAS/SYNONYM WMB HVE IIB HVE Document 1: [1a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 2: [2a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 3: [3a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. [3b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 Document 4: [4a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. [4b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 ",1,[a.] The documents are missing some of the information required to answer the question.,success,11 "Is Java 8 supported for BPM? I understand that support for Java 6 on WebSphere Application Server is ending April 2018, see: http://www-01.ibm.com/support/docview.wss?uid=swg21999583 Now I can switch to Java 7. But what about Java 8? Does BPM 8.5.6 support Java 8?"," WebSphere Application Server Version 8.5.5.5 or later version separately. Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] See Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] Please also note the end of support announcement [http://www-01.ibm.com/common/ --- ibpma85relnotes; ibpms85relnotes; ibpme85relnotes; iid85relnotes; ibpma8501relnotes; ibpms8501relnotes; ibpme8501relnotes; iid8501relnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Java 6™ on WebSphere Application Server V8.5 reaches end of service (EOS) in April 2018. For more information, see the ""Software withdrawal and service discontinuance: IBM WebSphere Application Server V7 and V8 and select IBM WebSphere products and part numbers - Some replacements available"" announcement (http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en [http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en]). Extended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must --- 6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.0 Java 6 IBM BPM V8.5.0.x Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] IBM Business Monitor V8.5.7.0 Java 6 or Java 7* Business Monitor V8.5.6.0 Java 6 or Java 7* Business Monitor V8.5.5.0 Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] *Java snippets, Java conditions, and Java expressions in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. For more information, see the following resources: * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http:// --- ENUS916-143/index.html&request_locale=en]). Extended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must upgrade to IBM Business Process Manager (BPM) V8.5.7 and IBM Business Monitor V8.5.7. If Java 8 is not supported on your current version, you must upgrade to IBM BPM V8.6. IBM BPM zOS V8.5.0.2 supports Java 7.1 (IBM WebSphere Application Server V8.5.5.5 as a prerequisite). IBM Process Designer in IBM BPM V8.5.7.0 CF 2017.03 or later versions is bundled with Java 7. RESOLVING THE PROBLEM Use the appropriate Java version for the version of IBM BPM or IBM Business Monitor you are using: Product version Supported Java version IBM BPM V8.6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5. --- in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. For more information, see the following resources: * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://www.ibm.com/support/docview.wss?uid=swg27005002] * Support for Java 6 with Business Process Manager and Business Monitor ending April 2018 [http://www.ibm.com/support/docview.wss?uid=swg21999583] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Monitor Installation AIX, Linux, Solaris, Windows, z/OS 8.","According to Document 2, IBM BPM V8.5.7.0 supports Java 8. However, Document 3 states that IBM BPM V8.5.7.0 also supports Java 6 or Java 7. Document 4 does not provide information about Java 8 support for BPM 8.5.6. However, Document 2 does provide this information. According to Document 2, IBM BPM V8.5.6.0 supports Java 6 or Java 7, but not Java 8. Document 3 also provides information about Java 8 support for BPM. According to Document 3, IBM BPM V8.6 supports Java 8.","[' WebSphere Application Server Version 8.5.5.5 or later version separately. Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419]\nSee Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \nPlease also note the end of support announcement [http://www-01.ibm.com/common/', 'ibpma85relnotes; ibpms85relnotes; ibpme85relnotes; iid85relnotes; ibpma8501relnotes; ibpms8501relnotes; ibpme8501relnotes; iid8501relnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Java 6™ on WebSphere Application Server V8.5 reaches end of service (EOS) in April 2018. For more information, see the ""Software withdrawal and service discontinuance: IBM WebSphere Application Server V7 and V8 and select IBM WebSphere products and part numbers - Some replacements available"" announcement (http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en [http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en]). \n\nExtended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must', '6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.0 Java 6 IBM BPM V8.5.0.x Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] IBM Business Monitor V8.5.7.0 Java 6 or Java 7* Business Monitor V8.5.6.0 Java 6 or Java 7* Business Monitor V8.5.5.0 Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] *Java snippets, Java conditions, and Java expressions in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. \nFor more information, see the following resources: \n * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://', 'ENUS916-143/index.html&request_locale=en]). \n\nExtended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must upgrade to IBM Business Process Manager (BPM) V8.5.7 and IBM Business Monitor V8.5.7. If Java 8 is not supported on your current version, you must upgrade to IBM BPM V8.6.\n\nIBM BPM zOS V8.5.0.2 supports Java 7.1 (IBM WebSphere Application Server V8.5.5.5 as a prerequisite). \n\nIBM Process Designer in IBM BPM V8.5.7.0 CF 2017.03 or later versions is bundled with Java 7. \n\nRESOLVING THE PROBLEM\nUse the appropriate Java version for the version of IBM BPM or IBM Business Monitor you are using: \n\nProduct version Supported Java version IBM BPM V8.6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.', ' in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. \nFor more information, see the following resources: \n * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://www.ibm.com/support/docview.wss?uid=swg27005002] \n * Support for Java 6 with Business Process Manager and Business Monitor ending April 2018 [http://www.ibm.com/support/docview.wss?uid=swg21999583] \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Monitor Installation AIX, Linux, Solaris, Windows, z/OS 8.']","Based on the information provided: 1. Java 6 support on WebSphere Application Server is ending in April 2018. 2. For IBM Business Process Manager (BPM): - BPM V8.5.7 and later support Java 6 or Java 7. - BPM V8.6 supports Java 8. So the key points are: - Java 8 is supported for BPM V8.6, but not for earlier versions like BPM V8.5.6. - If you are using BPM V8.5.6, you can upgrade to Java 7, but not Java 8. - To use Java 8, you would need to upgrade to BPM V8.6. In summary, Java 8 is supported for IBM BPM, but only starting from version 8.6. Earlier versions like 8.5.6 are limited to Java 6 or Java 7 support.",0.5263157894736842,0.15789473684210525,0.3,0.0,"{""relevance_explanation"": ""Documents 2 and 3 contain useful information for answering the question. Document 2 provides information about the Java versions supported by different IBM BPM versions, including V8.5.7.0 and V8.5.6.0. Document 3 also provides information about Java 8 support for IBM BPM V8.6. Additionally, Document 1 provides context about the end of service for Java 6, which is relevant to the question about switching to Java 7 or Java 8."", ""all_relevant_sentence_keys"": [""1b"", ""1c"", ""2a"", ""2b"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g""], ""overall_supported_explanation"": ""The response claims that IBM BPM V8.5.7.0 supports Java 8, which is supported by Document 2. However, the response also claims that IBM BPM V8.5.6.0 does not support Java 8, which is also supported by Document 2. The response also mentions that IBM BPM V8.6 supports Java 8, which is supported by Document 3. Overall, the response is supported by the documents, but some sentences are only partially supported."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 2, which states that IBM BPM V8.5.7.0 supports Java 8."", ""supporting_sentence_keys"": [""2a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by Document 3, which states that IBM BPM V8.5.7.0 also supports Java 6 or Java 7."", ""supporting_sentence_keys"": [""3g""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is not supported by any specific sentence in the documents, but it is a general statement about the lack of information in Document 4."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by Document 2, which provides information about Java 8 support for IBM BPM V8.5.6.0."", ""supporting_sentence_keys"": [""2a""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by Document 2, which states that IBM BPM V8.5.6.0 supports Java 6 or Java 7, but not Java 8."", ""supporting_sentence_keys"": [""2a""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by Document 3, which provides information about Java 8 support for IBM BPM."", ""supporting_sentence_keys"": [""3d""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported by Document 3, which states that IBM BPM V8.6 supports Java 8."", ""supporting_sentence_keys"": [""3d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""2a"", ""3d"", ""3g""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",19,"Document 0: [0a] WebSphere Application Server Version 8.5.5.5 or later version separately. [0b] Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. [0c] Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] See Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [0d] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] Please also note the end of support announcement [http://www-01.ibm.com/common/ Document 1: [1a] ibpma85relnotes; ibpms85relnotes; ibpme85relnotes; iid85relnotes; ibpma8501relnotes; ibpms8501relnotes; ibpme8501relnotes; iid8501relnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Java 6™ on WebSphere Application Server V8.5 reaches end of service (EOS) in April 2018. [1b] For more information, see the ""Software withdrawal and service discontinuance: IBM WebSphere Application Server V7 and V8 and select IBM WebSphere products and part numbers - Some replacements available"" announcement (http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en [http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en]). [1c] Extended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. [1d] If Java 7 is not supported on your current version, you must Document 2: [2a] 6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.0 Java 6 IBM BPM V8.5.0.x Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] IBM Business Monitor V8.5.7.0 Java 6 or Java 7* Business Monitor V8.5.6.0 Java 6 or Java 7* Business Monitor V8.5.5.0 Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] *Java snippets, Java conditions, and Java expressions in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. [2b] For more information, see the following resources: * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http:// Document 3: [3a] ENUS916-143/index.html&request_locale=en]). [3b] Extended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. [3c] If Java 7 is not supported on your current version, you must upgrade to IBM Business Process Manager (BPM) V8.5.7 and IBM Business Monitor V8.5.7. [3d] If Java 8 is not supported on your current version, you must upgrade to IBM BPM V8.6. [3e] IBM BPM zOS V8.5.0.2 supports Java 7.1 (IBM WebSphere Application Server V8.5.5.5 as a prerequisite). [3f] IBM Process Designer in IBM BPM V8.5.7.0 CF 2017.03 or later versions is bundled with Java 7. [3g] RESOLVING THE PROBLEM Use the appropriate Java version for the version of IBM BPM or IBM Business Monitor you are using: Product version Supported Java version IBM BPM V8.6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5. Document 4: [4a] in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. [4b] For more information, see the following resources: * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://www.ibm.com/support/docview.wss?uid=swg27005002] * Support for Java 6 with Business Process Manager and Business Monitor ending April 2018 [http://www.ibm.com/support/docview.wss?uid=swg21999583] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Monitor Installation AIX, Linux, Solaris, Windows, z/OS 8. ",7,"[a.] According to Document 2, IBM BPM V8.5.7.0 supports Java 8. [b.] However, Document 3 states that IBM BPM V8.5.7.0 also supports Java 6 or Java 7. [c.] Document 4 does not provide information about Java 8 support for BPM 8.5.6. [d.] However, Document 2 does provide this information. [e.] According to Document 2, IBM BPM V8.5.6.0 supports Java 6 or Java 7, but not Java 8. [f.] Document 3 also provides information about Java 8 support for BPM. [g.] According to Document 3, IBM BPM V8.6 supports Java 8.",success,12 "Help with Action required for IIB H.E. V9 & WMB H.E. V8 for security vulnerabilities in Red Hat Linux I need to understand details regarding Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux. This is related to CVEID: CVE-2017-14739 CVE-2017-14741 CVE-2017-14989 CVE-2017-15015 CVE-2017-15016 CVE-2017-15017 CVE-2017-15032 CVE-2017-15033 Where can I find this information?"," FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed. Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 PRODUCT ALIAS/SYNONYM WMB HVE IIB HVE --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 --- FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835",The documents are missing some of the information required to answer the question.,"[' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed.\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 \nPRODUCT ALIAS/SYNONYM\n WMB HVE IIB HVE', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', ' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835', ' FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835']","Based on the provided pieces of context, the action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux related to the CVEIDs mentioned can be found by contacting Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2. This information is provided in the content sections of the alerts mentioned.",1.0,0.1111111111111111,0.0,0.0,"{""relevance_explanation"": ""The documents contain useful information for answering the question because they provide details about the security vulnerabilities in Red Hat Linux that affect IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0. However, the documents do not mention the specific CVE IDs listed in the question (CVE-2017-14739, CVE-2017-14741, CVE-2017-14989, CVE-2017-15015, CVE-2017-15016, CVE-2017-15017, CVE-2017-15032, CVE-2017-15033). Documents 0, 1, 2, 3, and 4 all contain relevant information, but none of them provide a complete answer to the question."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""1a"", ""2a"", ""3a"", ""3b"", ""4a"", ""4b""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not mention the specific CVE IDs listed in the question. The documents do provide some information about security vulnerabilities in Red Hat Linux, but they do not provide a complete answer to the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not mention the specific CVE IDs listed in the question, and therefore do not provide a complete answer to the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",9,"Document 0: [0a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux . [0b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with a version of Red Hat Enterprise Linux (RHEL) Server vulnerable to CVE-2017-15217,CVE-2017-15218 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install fixes for Red Hat Enterprise Linux (RHEL) Server 6.2, as needed. [0c] Cross reference information Segment Product Component Platform Version Edition Business Integration WebSphere Message Broker Hypervisor Edition Linux 8.0 PRODUCT ALIAS/SYNONYM WMB HVE IIB HVE Document 1: [1a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 2: [2a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 3: [3a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. [3b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 Document 4: [4a] FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux. [4b] CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with versions of Red Hat Enterprise Linux (RHEL) Server that are vulnerable to CVE-2016-5010, CVE-2016-7906, CVE-2017-4606, CVE-2017-7606, CVE-2017-7619, CVE-2017-794, CVE-2017-7942, CVE-2017-7943, CVE-2017-8343, CVE-2017-8344, CVE-2017-8345, CVE-2017-8346, CVE-2017-8347, CVE-2017-8348, CVE-2017-8349, CVE-2017-8350, CVE-2017-8351, CVE-2017-8352, CVE-2017-8353, CVE-2017-8354, CVE-2017-8355, CVE-2017-835 ",1,[a.] The documents are missing some of the information required to answer the question.,success,13 "Which Socket Gateway should I be using with Netcool Omnibus (NOI) ? Which Socket Gateway should I be using with Netcool Omnibus (NOI) ? There are 2 versions of the gateway; nco-g-socket-java-2_0 and nco-g-socket-10_0 Users may be confused what version they should download or use "," contains the following part. Assembly # Description CIE7QML IBM Netcool Network Management Quick Start Guide Change history * November 30, 2012: First release of this document. URL LANGUAGE SIZE(Bytes) Netcool Network Management V9.2 [http://www.ibm.com/support/knowledgecenter/SSNFET_9.2.0/com.ibm.omnnmip.doc_9.2.0/tivnetnetwelcome.html] English 1 Tivoli Netcool/OMNIbus V7.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHTQ_7.4.0/com.ibm.netcool_OMNIbus.doc_7.4.0/omnibus/wip/kc_welcome.html] English 1 Tivoli Netcool Configuration Manager V6.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHRK_3.9.0/com.ibm.networkmanagerip.doc_3.9/itnm/ip/wip/common/networkmanageripeditionv390.html] English 1 Tivoli Network Manager IP Edition V3.9 [http://www.ibm.com/support/knowledgecenter/en/SS7UH9_6.4.0/ --- probe for all supported Operating Systems. To obtain this new package, use the Find by part number field to search for part number: CN8BAEN Netcool/OMNIbus V7.4.0 If you are running Netcool/OMNIbus V7.4.0, you must use the legacy Socket Probe (nco-p-socket-10_0). For details see www-01.ibm.com/support/docview.wss?uid=swg21613418 [http://www-01.ibm.com/support/docview.wss?uid=swg21613418] Note: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field. If, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website: https://www-112.ibm.com/software/howtobuy/passportadvantage --- release notice; downloads; nco-p-socket-java; Socket Java Probe NEWS ABSTRACT The Netcool/OMNIbus Socket Java Probe will be available to download from December 10, 2015. CONTENT This is a new socket probe that can be configured to work in either Client mode or Server mode. In Server mode, the probe is a multiheaded probe that acts as a single process concurrent server which accepts multiple client connections. In Client mode, the probe connects to a socket to which a device writes its events. This probe has been created to address the following enhancement requests: * RFE 43179, RFE 50920, RFE 61527: A secure connection can be established using the new Secure Sockets Layer (SSL) feature. This probe supports TLSv1 protocol. * RFE 36469: The ParserElementDelimiter property now accepts Java Regular Expression, allowing users to specify multiple characters as delimiters. This enhancement is also applicable to the new ParserNVPDelimiter property to tokenize name-value pairs. * RFE 53841: The probe can now be configured to receive heartbeat messages to avoid entering into the Inactivity state. You can download the installation package from the IBM Passport Advantage website: www --- release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. If you are running Netcool/OM --- release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. If you are running Netcool/OM",The documents do not provide enough information to determine which Socket Gateway should be used with Netcool Omnibus (NOI) for versions other than V8.1.,"[' contains the following part.\n\nAssembly # Description CIE7QML\n\nIBM Netcool Network Management Quick Start Guide\n\n\nChange history\n\n * November 30, 2012: First release of this document.\n\nURL LANGUAGE SIZE(Bytes) Netcool Network Management V9.2 [http://www.ibm.com/support/knowledgecenter/SSNFET_9.2.0/com.ibm.omnnmip.doc_9.2.0/tivnetnetwelcome.html] English 1 Tivoli Netcool/OMNIbus V7.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHTQ_7.4.0/com.ibm.netcool_OMNIbus.doc_7.4.0/omnibus/wip/kc_welcome.html] English 1 Tivoli Netcool Configuration Manager V6.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHRK_3.9.0/com.ibm.networkmanagerip.doc_3.9/itnm/ip/wip/common/networkmanageripeditionv390.html] English 1 Tivoli Network Manager IP Edition V3.9 [http://www.ibm.com/support/knowledgecenter/en/SS7UH9_6.4.0/', ' probe for all supported Operating Systems. To obtain this new package, use the Find by part number field to search for part number: CN8BAEN\n\nNetcool/OMNIbus V7.4.0\n\nIf you are running Netcool/OMNIbus V7.4.0, you must use the legacy Socket Probe (nco-p-socket-10_0). For details see \nwww-01.ibm.com/support/docview.wss?uid=swg21613418 [http://www-01.ibm.com/support/docview.wss?uid=swg21613418]\n\nNote: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field.\n\nIf, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website:\n\nhttps://www-112.ibm.com/software/howtobuy/passportadvantage', 'release notice; downloads; nco-p-socket-java; Socket Java Probe NEWS\n\nABSTRACT\n The Netcool/OMNIbus Socket Java Probe will be available to download from December 10, 2015. \n\nCONTENT\n \n\nThis is a new socket probe that can be configured to work in either Client mode or Server mode. In Server mode, the probe is a multiheaded probe that acts as a single process concurrent server which accepts multiple client connections. In Client mode, the probe connects to a socket to which a device writes its events.\n\nThis probe has been created to address the following enhancement requests:\n\n * RFE 43179, RFE 50920, RFE 61527: A secure connection can be established using the new Secure Sockets Layer (SSL) feature. This probe supports TLSv1 protocol.\n * RFE 36469: The ParserElementDelimiter property now accepts Java Regular Expression, allowing users to specify multiple characters as delimiters. This enhancement is also applicable to the new ParserNVPDelimiter property to tokenize name-value pairs.\n * RFE 53841: The probe can now be configured to receive heartbeat messages to avoid entering into the Inactivity state.\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww', 'release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS\n\nABSTRACT\n A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. \n\nCONTENT\n \n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html]\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nNetcool/OMNIbus V8.1\n\nThe Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems:\n\nAIX, Linux, Solaris, Windows and zLinux.\n\nIf you are running Netcool/OM', 'release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS\n\nABSTRACT\n A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. \n\nCONTENT\n \n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html]\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nNetcool/OMNIbus V8.1\n\nThe Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems:\n\nAIX, Linux, Solaris, Windows and zLinux.\n\nIf you are running Netcool/OM']","The Socket Gateway that should be used with Netcool Omnibus (NOI) depends on the version of Netcool/OMNIbus being used: - For Netcool/OMNIbus V8.1, the recommended Socket Gateway is nco-g-socket-java-2_0. - For Netcool/OMNIbus V7.4.0, the legacy Socket Gateway to be used is nco-g-socket-10_0.",0.64,0.08,0.125,1.0,"{""relevance_explanation"": ""Documents 2, 3, and 4 contain useful information for answering the question. Document 2 discusses the Netcool/OMNIbus Socket Java Probe, while Documents 3 and 4 discuss the Netcool/OMNIbus Socket Gateway. The information provided in these documents can help determine which Socket Gateway to use with Netcool Omnibus (NOI). However, the documents do not provide a clear answer for versions other than V8.1."", ""all_relevant_sentence_keys"": [""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""2i"", ""2j"", ""3a"", ""3b"", ""3c"", ""4a"", ""4b"", ""4c""], ""overall_supported_explanation"": ""The response claims that the documents do not provide enough information to determine which Socket Gateway should be used with Netcool Omnibus (NOI) for versions other than V8.1. This claim is supported by the fact that Documents 3 and 4 only mention Netcool/OMNIbus V8.1, and there is no clear information provided for other versions. However, the response does not provide any information about the versions that are supported by the Socket Gateway, which could have been useful in answering the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide clear information for versions other than V8.1. This is evident from the fact that Documents 3 and 4 only mention Netcool/OMNIbus V8.1."", ""supporting_sentence_keys"": [""3c"", ""4c""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3c"", ""4c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",25,"Document 0: [0a] contains the following part. [0b] Assembly # Description CIE7QML IBM Netcool Network Management Quick Start Guide Change history * November 30, 2012: First release of this document. [0c] URL LANGUAGE SIZE(Bytes) Netcool Network Management V9.2 [http://www.ibm.com/support/knowledgecenter/SSNFET_9.2.0/com.ibm.omnnmip.doc_9.2.0/tivnetnetwelcome.html] English 1 Tivoli Netcool/OMNIbus V7.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHTQ_7.4.0/com.ibm.netcool_OMNIbus.doc_7.4.0/omnibus/wip/kc_welcome.html] English 1 Tivoli Netcool Configuration Manager V6.4 [http://www.ibm.com/support/knowledgecenter/en/SSSHRK_3.9.0/com.ibm.networkmanagerip.doc_3.9/itnm/ip/wip/common/networkmanageripeditionv390.html] English 1 Tivoli Network Manager IP Edition V3.9 [http://www.ibm.com/support/knowledgecenter/en/SS7UH9_6.4.0/ Document 1: [1a] probe for all supported Operating Systems. [1b] To obtain this new package, use the Find by part number field to search for part number: CN8BAEN Netcool/OMNIbus V7.4.0 If you are running Netcool/OMNIbus V7.4.0, you must use the legacy Socket Probe (nco-p-socket-10_0). [1c] For details see www-01.ibm.com/support/docview.wss?uid=swg21613418 [http://www-01.ibm.com/support/docview.wss?uid=swg21613418] Note: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. [1d] In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. [1e] If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field. [1f] If, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website: https://www-112.ibm.com/software/howtobuy/passportadvantage Document 2: [2a] release notice; downloads; nco-p-socket-java; Socket Java Probe NEWS ABSTRACT The Netcool/OMNIbus Socket Java Probe will be available to download from December 10, 2015. [2b] CONTENT This is a new socket probe that can be configured to work in either Client mode or Server mode. [2c] In Server mode, the probe is a multiheaded probe that acts as a single process concurrent server which accepts multiple client connections. [2d] In Client mode, the probe connects to a socket to which a device writes its events. [2e] This probe has been created to address the following enhancement requests: * RFE 43179, RFE 50920, RFE 61527: A secure connection can be established using the new Secure Sockets Layer (SSL) feature. [2f] This probe supports TLSv1 protocol. [2g] * RFE 36469: The ParserElementDelimiter property now accepts Java Regular Expression, allowing users to specify multiple characters as delimiters. [2h] This enhancement is also applicable to the new ParserNVPDelimiter property to tokenize name-value pairs. [2i] * RFE 53841: The probe can now be configured to receive heartbeat messages to avoid entering into the Inactivity state. [2j] You can download the installation package from the IBM Passport Advantage website: www Document 3: [3a] release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. [3b] CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. [3c] If you are running Netcool/OM Document 4: [4a] release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. [4b] CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. [4c] If you are running Netcool/OM ",1,[a.] The documents do not provide enough information to determine which Socket Gateway should be used with Netcool Omnibus (NOI) for versions other than V8.1.,success,14 Does the BPM internal Document Store work with IBM DB2 pureScale? I use IBM DB2 pureScale with my BPM installation. During startup of the server and initialization of the internal document store I see hanging threads in the systemOut.log and the process will not finish. How can this be solved? ," TECHNOTE (FAQ) THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S): English QUESTION How can I configure the DB2 JCC properties for DB2 pureScale affinity on Tomcat ? ANSWER For Java applications including stand alone or web applications in the Web Application Server (WAS), the necessary DB2 JDBC properties for DB2 pureScale affinity configuration are same. For the detail of the JDBC properties, refer to the link in this page below. Following steps are an example configuration of the client affinity on Tomcat. 1. Set pureScale member host names to the /etc/hosts of the operating system where Tomcat will be running. As pureScale java client refers the serverlist which is received from pureScale server, it's necessary to set the hosts and the pureScale member IP to the /etc/hosts file. $ cat /etc/hosts ..... ### example ### pureScale client 192.168.153.65 db2ps1.au.ibm.com db2ps1 ### pureScale server 192.168.153.64 db2ps2.au.ibm.com db2ps2 # pureScale member 0 192.168.153.68 db2ps3.au.ibm --- * Integrate Watson cognitive services into your IBM BPM solutions by using the latest REST integration enhancements. * Perform log analysis in the cloud for your existing IBM BPM on-premise deployment. For more information, see the blog [https://developer.ibm.com/bpm/2016/11/perform-log-analysis-in-the-cloud-for-your-existing-ibm-bpm-on-premise-deployment]. * Use the IBM BPM default theme to style coaches created by using the Salient Process SPARK UI toolkit. * Migrate deployment environments with custom password encryption more easily. IBM BPM V8.5.7 Cumulative Fix 2016.12 also offers new supported environments: * IBM WebSphere Application Server Liberty 16.0.0.4 is now supported for IBM Process Federation Server. * Dojo 1.10.5 - When you upgrade to IBM BPMV8.5.7 Cumulative Fix 2016.12, your Dojo version is automatically upgraded to Dojo 1.10.5 if your coach or system toolkit is V8.5.7. * Safari on Apple iOS 10 for iPad and iPhone (Process Portal and coaches) * Safari 9.1 for Mac OS (Process Portal and coaches --- ? How the app was installed? Via Installation Manager or simple deploy (attention: this last option is not correct way) For stewardship Center, please submit the following : 1. BPM version and iFix level 2. WAS logs from the time of the issue (System.Out, System.Err) with timestamp 3. BPM logs from the time of the issue (BPM_home\profiles\DmgrProfile\logs and BPM_home\profiles\Node1Profile\logs) 4. MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\mdmg\install\properties) If ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\mdmg Section 6: Workbench Based Exported project file Workbench version Section 7: Event Manager Log file for Event Manager client and Event Manager server (both on debug mode) Event Manager properties Event Manager scripts What messaging provider is using (MQ or WAS default messaging provider) ? Any load balancer setup ? Section 8: Batch processor Batch log set to debug batch.proprties, batch_extension.properties runbatch.sh batch input file (or sample) --- ? How the app was installed? Via Installation Manager or simple deploy (attention: this last option is not correct way) For stewardship Center, please submit the following : 1. BPM version and iFix level 2. WAS logs from the time of the issue (System.Out, System.Err) with timestamp 3. BPM logs from the time of the issue (BPM_home\profiles\DmgrProfile\logs and BPM_home\profiles\Node1Profile\logs) 4. MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\mdmg\install\properties) If ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\mdmg Section 6: Workbench Based Exported project file Workbench version Section 7: Event Manager Log file for Event Manager client and Event Manager server (both on debug mode) Event Manager properties Event Manager scripts What messaging provider is using (MQ or WAS default messaging provider) ? Any load balancer setup ? Section 8: Batch processor Batch log set to debug batch.proprties, batch_extension.properties runbatch.sh batch input file (or sample) --- Yes, I definitely would. Put it on any server that's going to initiate the new replica. Q7a. Question about the in-house tools that only IBM has access to. Why is that? I'm inclined frankly to skip over all of the troubleshooting and immediately open a PMR and troubleshoot with those tools. and use other information to supplement IBM's information to get a resolution when the problem is involved. So I'm wondering why we can't have those tools and what your thoughts are on that process? Should we be going to IBM right away for quick expedited resolution? - That's a really great question. From my perspective, I don't feel that I'm allowed to send out a tool that is listed as internal. I think the tool dump unread is useful. I don't know the reasons why it's not publicly available at this time and I actually hesitated to put it in this presentation. - You bring up a great point. Why not just skip all that and open a PMR and run the Unread Tool and see. The thing is that not all the issues have to do with the Unread table being incorrect. But what can help is maybe I have a renamed user or maybe I had two different user names (",The documents are missing some of the information required to answer the question.,"["" TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n English \n\nQUESTION\n How can I configure the DB2 JCC properties for DB2 pureScale affinity on Tomcat ? \n\nANSWER\nFor Java applications including stand alone or web applications in the Web Application Server (WAS), the necessary DB2 JDBC properties for DB2 pureScale affinity configuration are same. \nFor the detail of the JDBC properties, refer to the link in this page below.\nFollowing steps are an example configuration of the client affinity on Tomcat. \n\n1. Set pureScale member host names to the /etc/hosts of the operating system where Tomcat will be running.\nAs pureScale java client refers the serverlist which is received from pureScale server,\nit's necessary to set the hosts and the pureScale member IP to the /etc/hosts file.\n\n\n$ cat /etc/hosts \n.....\n### example\n### pureScale client\n192.168.153.65 db2ps1.au.ibm.com db2ps1\n### pureScale server\n192.168.153.64 db2ps2.au.ibm.com db2ps2 # pureScale member 0\n192.168.153.68 db2ps3.au.ibm"", ' * Integrate Watson cognitive services into your IBM BPM solutions by using the latest REST integration enhancements. \n * Perform log analysis in the cloud for your existing IBM BPM on-premise deployment. For more information, see the blog [https://developer.ibm.com/bpm/2016/11/perform-log-analysis-in-the-cloud-for-your-existing-ibm-bpm-on-premise-deployment]. \n * Use the IBM BPM default theme to style coaches created by using the Salient Process SPARK UI toolkit. \n * Migrate deployment environments with custom password encryption more easily.\n\n\nIBM BPM V8.5.7 Cumulative Fix 2016.12 also offers new supported environments: \n * IBM WebSphere Application Server Liberty 16.0.0.4 is now supported for IBM Process Federation Server. \n * Dojo 1.10.5 - When you upgrade to IBM BPMV8.5.7 Cumulative Fix 2016.12, your Dojo version is automatically upgraded to Dojo 1.10.5 if your coach or system toolkit is V8.5.7. \n * Safari on Apple iOS 10 for iPad and iPhone (Process Portal and coaches) \n * Safari 9.1 for Mac OS (Process Portal and coaches', '? \nHow the app was installed? Via Installation Manager or simple deploy (attention: this last option is not correct way) \n\nFor stewardship Center, please submit the following : \n\n1. BPM version and iFix level \n2. WAS logs from the time of the issue (System.Out, System.Err) with timestamp \n3. BPM logs from the time of the issue (BPM_home\\profiles\\DmgrProfile\\logs and BPM_home\\profiles\\Node1Profile\\logs) \n4. MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\\mdmg\\install\\properties) \n\nIf ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\\mdmg \n\n\nSection 6: Workbench Based \n\nExported project file \nWorkbench version \n\nSection 7: Event Manager \n\nLog file for Event Manager client and Event Manager server (both on debug mode) \nEvent Manager properties \nEvent Manager scripts \nWhat messaging provider is using (MQ or WAS default messaging provider) ? \nAny load balancer setup ? \n\nSection 8: Batch processor \n\nBatch log set to debug \nbatch.proprties, batch_extension.properties \nrunbatch.sh \nbatch input file (or sample)', '? \nHow the app was installed? Via Installation Manager or simple deploy (attention: this last option is not correct way) \n\nFor stewardship Center, please submit the following : \n\n1. BPM version and iFix level \n2. WAS logs from the time of the issue (System.Out, System.Err) with timestamp \n3. BPM logs from the time of the issue (BPM_home\\profiles\\DmgrProfile\\logs and BPM_home\\profiles\\Node1Profile\\logs) \n4. MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\\mdmg\\install\\properties) \n\nIf ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\\mdmg \n\n\nSection 6: Workbench Based \n\nExported project file \nWorkbench version \n\nSection 7: Event Manager \n\nLog file for Event Manager client and Event Manager server (both on debug mode) \nEvent Manager properties \nEvent Manager scripts \nWhat messaging provider is using (MQ or WAS default messaging provider) ? \nAny load balancer setup ? \n\nSection 8: Batch processor \n\nBatch log set to debug \nbatch.proprties, batch_extension.properties \nrunbatch.sh \nbatch input file (or sample)', "" \nYes, I definitely would. Put it on any server that's going to initiate the new replica. \n\n\nQ7a. Question about the in-house tools that only IBM has access to. Why is that? I'm inclined frankly to skip over all of the troubleshooting and immediately open a PMR and troubleshoot with those tools. and use other information to supplement IBM's information to get a resolution when the problem is involved. So I'm wondering why we can't have those tools and what your thoughts are on that process? Should we be going to IBM right away for quick expedited resolution? \n- That's a really great question. From my perspective, I don't feel that I'm allowed to send out a tool that is listed as internal. I think the tool dump unread is useful. I don't know the reasons why it's not publicly available at this time and I actually hesitated to put it in this presentation. \n\n- You bring up a great point. Why not just skip all that and open a PMR and run the Unread Tool and see. The thing is that not all the issues have to do with the Unread table being incorrect. But what can help is maybe I have a renamed user or maybe I had two different user names (""]","Based on the context provided, it seems there is an issue with the IBM BPM internal document store when used with an IBM DB2 pureScale environment. The key points are: 1. The BPM internal Document Store is used to store process-related content, such as process attachments and case folders. 2. When using IBM DB2 pureScale with BPM, the startup and initialization of the internal document store is experiencing hanging threads in the systemOut.log, and the process will not finish. The cause of this issue appears to be related to excessive SQL locking that can occur when multiple DB2 pureScale members are active during the creation of the FileNet CM object store addon for BPM. This can lead to SQL lock timeouts and transaction rollbacks, causing the addon installation (and potentially the document store initialization) to fail. The recommended resolution is to have only a single DB2 pureScale member active during the FileNet CM addon installation for BPM. Once the addon installation has completed successfully, the other DB2 pureScale members can be brought back online. Specifically, the context mentions the following steps to resolve the issue: 1. Make sure to have only a single DB2 pureScale member active during the FileNet CM addon installation for BPM. 2. Once the addon installation has completed successfully, the other DB2 pureScale members can be brought back online. This should help avoid the excessive SQL locking and lock timeouts that were causing the hanging threads and the inability to complete the initialization of the BPM internal document store.",0.1568627450980392,0.0196078431372549,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any direct information about the BPM internal Document Store working with IBM DB2 pureScale. However, Document 0 provides information about configuring DB2 JCC properties for DB2 pureScale affinity on Tomcat, which might be relevant to the question. Documents 1, 2, 3, and 4 do not contain any relevant information for answering the question."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""0h""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide a direct answer to the question about the BPM internal Document Store working with IBM DB2 pureScale. However, Document 0 provides some relevant information about configuring DB2 JCC properties for DB2 pureScale affinity on Tomcat, which might be useful for troubleshooting the issue."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents provide a direct answer to the question about the BPM internal Document Store working with IBM DB2 pureScale."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",51,"Document 0: [0a] TECHNOTE (FAQ) THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S): English QUESTION How can I configure the DB2 JCC properties for DB2 pureScale affinity on Tomcat ? [0b] ANSWER For Java applications including stand alone or web applications in the Web Application Server (WAS), the necessary DB2 JDBC properties for DB2 pureScale affinity configuration are same. [0c] For the detail of the JDBC properties, refer to the link in this page below. [0d] Following steps are an example configuration of the client affinity on Tomcat. [0e] 1. [0f] Set pureScale member host names to the /etc/hosts of the operating system where Tomcat will be running. [0g] As pureScale java client refers the serverlist which is received from pureScale server, it's necessary to set the hosts and the pureScale member IP to the /etc/hosts file. [0h] $ cat /etc/hosts ..... ### example ### pureScale client 192.168.153.65 db2ps1.au.ibm.com db2ps1 ### pureScale server 192.168.153.64 db2ps2.au.ibm.com db2ps2 # pureScale member 0 192.168.153.68 db2ps3.au.ibm Document 1: [1a] * Integrate Watson cognitive services into your IBM BPM solutions by using the latest REST integration enhancements. [1b] * Perform log analysis in the cloud for your existing IBM BPM on-premise deployment. [1c] For more information, see the blog [https://developer.ibm.com/bpm/2016/11/perform-log-analysis-in-the-cloud-for-your-existing-ibm-bpm-on-premise-deployment]. [1d] * Use the IBM BPM default theme to style coaches created by using the Salient Process SPARK UI toolkit. [1e] * Migrate deployment environments with custom password encryption more easily. [1f] IBM BPM V8.5.7 Cumulative Fix 2016.12 also offers new supported environments: * IBM WebSphere Application Server Liberty 16.0.0.4 is now supported for IBM Process Federation Server. [1g] * Dojo 1.10.5 - When you upgrade to IBM BPMV8.5.7 Cumulative Fix 2016.12, your Dojo version is automatically upgraded to Dojo 1.10.5 if your coach or system toolkit is V8.5.7. [1h] * Safari on Apple iOS 10 for iPad and iPhone (Process Portal and coaches) * Safari 9.1 for Mac OS (Process Portal and coaches Document 2: [2a] ? [2b] How the app was installed? [2c] Via Installation Manager or simple deploy (attention: this last option is not correct way) For stewardship Center, please submit the following : 1. [2d] BPM version and iFix level 2. [2e] WAS logs from the time of the issue (System.Out, System.Err) with timestamp 3. [2f] BPM logs from the time of the issue (BPM_home\profiles\DmgrProfile\logs and BPM_home\profiles\Node1Profile\logs) 4. [2g] MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\mdmg\install\properties) If ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\mdmg Section 6: Workbench Based Exported project file Workbench version Section 7: Event Manager Log file for Event Manager client and Event Manager server (both on debug mode) Event Manager properties Event Manager scripts What messaging provider is using (MQ or WAS default messaging provider) ? [2h] Any load balancer setup ? [2i] Section 8: Batch processor Batch log set to debug batch.proprties, batch_extension.properties runbatch.sh batch input file (or sample) Document 3: [3a] ? [3b] How the app was installed? [3c] Via Installation Manager or simple deploy (attention: this last option is not correct way) For stewardship Center, please submit the following : 1. [3d] BPM version and iFix level 2. [3e] WAS logs from the time of the issue (System.Out, System.Err) with timestamp 3. [3f] BPM logs from the time of the issue (BPM_home\profiles\DmgrProfile\logs and BPM_home\profiles\Node1Profile\logs) 4. [3g] MDMBPMIntegration.properties file (DataStewardshipAndGovernance_Home\mdmg\install\properties) If ISC installation issue ,please provide the install folder under DataStewardshipAndGovernance_Home\mdmg Section 6: Workbench Based Exported project file Workbench version Section 7: Event Manager Log file for Event Manager client and Event Manager server (both on debug mode) Event Manager properties Event Manager scripts What messaging provider is using (MQ or WAS default messaging provider) ? [3h] Any load balancer setup ? [3i] Section 8: Batch processor Batch log set to debug batch.proprties, batch_extension.properties runbatch.sh batch input file (or sample) Document 4: [4a] Yes, I definitely would. [4b] Put it on any server that's going to initiate the new replica. [4c] Q7a. [4d] Question about the in-house tools that only IBM has access to. [4e] Why is that? [4f] I'm inclined frankly to skip over all of the troubleshooting and immediately open a PMR and troubleshoot with those tools. [4g] and use other information to supplement IBM's information to get a resolution when the problem is involved. [4h] So I'm wondering why we can't have those tools and what your thoughts are on that process? [4i] Should we be going to IBM right away for quick expedited resolution? [4j] - That's a really great question. [4k] From my perspective, I don't feel that I'm allowed to send out a tool that is listed as internal. [4l] I think the tool dump unread is useful. [4m] I don't know the reasons why it's not publicly available at this time and I actually hesitated to put it in this presentation. [4n] - You bring up a great point. [4o] Why not just skip all that and open a PMR and run the Unread Tool and see. [4p] The thing is that not all the issues have to do with the Unread table being incorrect. [4q] But what can help is maybe I have a renamed user or maybe I had two different user names ( ",1,[a.] The documents are missing some of the information required to answer the question.,success,15 Is transient user support available for SAML integration with WebSphere Portal 8.0? I am looking to leverage the SAML TAI provided by WebSphere Application Server for my WebSphere Portal 8.0 environment. Is transient user support available so that I do not have to maintain a local account in my Portal user registry for every external user which is verified and trusted by my identity provider? ,"plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Which version of Plug-in can be used with which version of WAS? RESOLVING THE PROBLEM Supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in There are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). In general, the recommended configuration is to use all three components from the same release. However, there are a variety of situations where using other combinations is required. Note: Customer and product support is only provided when all components in use have a support entitlement. Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version --- support is only provided when all components in use have a support entitlement. Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version * R = release * M = modification * F = fix pack * Supported, UnSupported, and other configurations * For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] Supported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more than two versions older than the WebServer Plug-in. Any release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. This include --- SAML; SSO; TAI; PUMA; CWWIM1011E; InvalidUniqueNameException TECHNOTE (TROUBLESHOOTING) PROBLEM After configuring the Security Assertion Markup Language (SAML) SAML Trust Association Interceptor (TAI) in WebSphere Application Server, you attempt to access WebSphere Portal after authenticating to your Identity Provider (IdP), but you are unable to view the Portal page. SYMPTOM - Portal page is blank - SystemOut.log contains the following error at the time of the problem occurrence: com.ibm.websphere.wim.exception.InvalidUniqueNameException: CWWIM1011E The '' unique name is not valid. CAUSE SAML TAI parameter sso_.sp.idMap = is configured to use ""idAssertion"" which results in the userid instead of the fully distinguished name of the user to be set in the JAAS subject. Portal then uses this value to query Virtual Member Manager (VMM) via findUserByIdentifier() and the failure occurs since the value is not formatted as a distinguished name. DIAGNOSING THE PROBLEM - Collect Portal Login troubleshooting data [http://www-01.ibm.com/support/doc --- Sphere Portal by default. Update the sso_.sp.idMap property via the Integrated Solutions Console to use the value ""localRealm"" instead of ""idAssertion."" The localRealm value ensures that WebSphere Application Server will complete the JAAS Subject with the full distinguished name for the user by querying the user registry and thus Portal will pass the correct format to VMM. Option #2: Transient user support [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/overview/new_cf08.dita?lang=en] has been introduced for SAML TAI [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/wcm/wcm_secure_int_tai_auth.dita?lang=en] starting with Cumulative Fix (CF) #8 for 8.5. Refer to the WebSphere Portal Security blog [https://www.ibm.com/developerworks/community/blogs/8f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details --- f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details regarding the business case and implementation details. Note: WebSphere Portal also provides transient user support when configured with OpenId authentication [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/security/use_openid.dita?lang=en]. RELATED INFORMATION Understanding the SAML Trust Association Interceptor [http://www.ibm.com/developerworks/websphere/techjournal/1307_lansche/1307_lansche.html] WebSphere Portal Support Statement [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/WebSphere_Portal_Support_Statement_wp8]",The documents are missing some of the information required to answer the question.,"['plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Which version of Plug-in can be used with which version of WAS? \n\nRESOLVING THE PROBLEM\n\nSupported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in\nThere are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). \n\nIn general, the recommended configuration is to use all three components from the same release. However, there are a variety of situations where using other combinations is required. \n\nNote: Customer and product support is only provided when all components in use have a support entitlement. \n\nTerminology \n\n * \n * Versioning\n * \n WebSphere Application Server uses the following naming scheme: V.R.M.F \n * V = version \n ', ' support is only provided when all components in use have a support entitlement. \n\nTerminology \n\n * \n * Versioning\n * \n WebSphere Application Server uses the following naming scheme: V.R.M.F \n * V = version \n * R = release \n * M = modification \n * F = fix pack\n \n \n * Supported, UnSupported, and other configurations\n * \n For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] \n \n \n\nSupported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more\nthan two versions older than the WebServer Plug-in.\n\nAny release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. This include', 'SAML; SSO; TAI; PUMA; CWWIM1011E; InvalidUniqueNameException TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nAfter configuring the Security Assertion Markup Language (SAML) SAML Trust Association Interceptor (TAI) in WebSphere Application Server, you attempt to access WebSphere Portal after authenticating to your Identity Provider (IdP), but you are unable to view the Portal page.\n\nSYMPTOM\n- Portal page is blank \n\n- SystemOut.log contains the following error at the time of the problem occurrence:\n\ncom.ibm.websphere.wim.exception.InvalidUniqueNameException: CWWIM1011E\nThe \'\' unique name is not valid.\n\n\nCAUSE\nSAML TAI parameter sso_.sp.idMap = is configured to use ""idAssertion"" which results in the userid instead of the fully distinguished name of the user to be set in the JAAS subject. Portal then uses this value to query Virtual Member Manager (VMM) via findUserByIdentifier() and the failure occurs since the value is not formatted as a distinguished name.\n\n\nDIAGNOSING THE PROBLEM\n- Collect Portal Login troubleshooting data [http://www-01.ibm.com/support/doc', 'Sphere Portal by default. Update the sso_.sp.idMap property via the Integrated Solutions Console to use the value ""localRealm"" instead of ""idAssertion."" \n\nThe localRealm value ensures that WebSphere Application Server will complete the JAAS Subject with the full distinguished name for the user by querying the user registry and thus Portal will pass the correct format to VMM. \n\nOption #2: \n\nTransient user support [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/overview/new_cf08.dita?lang=en] has been introduced for SAML TAI [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/wcm/wcm_secure_int_tai_auth.dita?lang=en] starting with Cumulative Fix (CF) #8 for 8.5. Refer to the WebSphere Portal Security blog [https://www.ibm.com/developerworks/community/blogs/8f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details', 'f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details regarding the business case and implementation details. \n\n \n\nNote: WebSphere Portal also provides transient user support when configured with OpenId authentication [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/security/use_openid.dita?lang=en].\n\nRELATED INFORMATION\n Understanding the SAML Trust Association Interceptor [http://www.ibm.com/developerworks/websphere/techjournal/1307_lansche/1307_lansche.html]\nWebSphere Portal Support Statement [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/WebSphere_Portal_Support_Statement_wp8]']","Yes, transient user support for SAML integration is available for WebSphere Portal starting with Cumulative Fix (CF) #8 for version 8.5. However, there are no plans to backport this functionality to Portal 7.0 or Portal 8.0.",0.5416666666666666,0.041666666666666664,0.0,0.0,"{""relevance_explanation"": ""Documents 2, 3, and 4 contain useful information for answering the question. Document 2 discusses SAML TAI and its configuration, while Document 3 provides a solution to an issue related to SAML TAI and transient user support. Document 4 mentions transient user support in the context of WebSphere Portal and SAML TAI. However, the most relevant information is found in Document 3, which explicitly mentions transient user support for SAML TAI starting with Cumulative Fix (CF) #8 for 8.5. Since the question is about WebSphere Portal 8.0, the information in Document 3 is not directly applicable, but it provides a hint that transient user support might be available in later versions. The documents do not provide a clear answer to the question, which is why the response states that the documents are missing some of the information required to answer the question."", ""all_relevant_sentence_keys"": [""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""4a"", ""4b"", ""4c""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a clear answer to the question about transient user support for WebSphere Portal 8.0. Although Document 3 mentions transient user support for SAML TAI, it is for version 8.5, which is not directly applicable to the question about version 8.0. Therefore, the response is supported by the documents in the sense that they do not provide enough information to answer the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a clear answer to the question about transient user support for WebSphere Portal 8.0. Although some documents mention transient user support, it is not directly applicable to the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",24,"Document 0: [0a] plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Which version of Plug-in can be used with which version of WAS? [0b] RESOLVING THE PROBLEM Supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in There are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). [0c] This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). [0d] In general, the recommended configuration is to use all three components from the same release. [0e] However, there are a variety of situations where using other combinations is required. [0f] Note: Customer and product support is only provided when all components in use have a support entitlement. [0g] Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version Document 1: [1a] support is only provided when all components in use have a support entitlement. [1b] Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version * R = release * M = modification * F = fix pack * Supported, UnSupported, and other configurations * For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] Supported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more than two versions older than the WebServer Plug-in. [1c] Any release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. [1d] This include Document 2: [2a] SAML; SSO; TAI; PUMA; CWWIM1011E; InvalidUniqueNameException TECHNOTE (TROUBLESHOOTING) PROBLEM After configuring the Security Assertion Markup Language (SAML) SAML Trust Association Interceptor (TAI) in WebSphere Application Server, you attempt to access WebSphere Portal after authenticating to your Identity Provider (IdP), but you are unable to view the Portal page. [2b] SYMPTOM - Portal page is blank - SystemOut.log contains the following error at the time of the problem occurrence: com.ibm.websphere.wim.exception.InvalidUniqueNameException: CWWIM1011E The '' unique name is not valid. [2c] CAUSE SAML TAI parameter sso_.sp.idMap = is configured to use ""idAssertion"" which results in the userid instead of the fully distinguished name of the user to be set in the JAAS subject. [2d] Portal then uses this value to query Virtual Member Manager (VMM) via findUserByIdentifier() and the failure occurs since the value is not formatted as a distinguished name. [2e] DIAGNOSING THE PROBLEM - Collect Portal Login troubleshooting data [http://www-01.ibm.com/support/doc Document 3: [3a] Sphere Portal by default. [3b] Update the sso_.sp.idMap property via the Integrated Solutions Console to use the value ""localRealm"" instead of ""idAssertion."" [3c] The localRealm value ensures that WebSphere Application Server will complete the JAAS Subject with the full distinguished name for the user by querying the user registry and thus Portal will pass the correct format to VMM. [3d] Option #2: Transient user support [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/overview/new_cf08.dita?lang=en] has been introduced for SAML TAI [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/wcm/wcm_secure_int_tai_auth.dita?lang=en] starting with Cumulative Fix (CF) #8 for 8.5. [3e] Refer to the WebSphere Portal Security blog [https://www.ibm.com/developerworks/community/blogs/8f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details Document 4: [4a] f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details regarding the business case and implementation details. [4b] Note: WebSphere Portal also provides transient user support when configured with OpenId authentication [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/security/use_openid.dita?lang=en]. [4c] RELATED INFORMATION Understanding the SAML Trust Association Interceptor [http://www.ibm.com/developerworks/websphere/techjournal/1307_lansche/1307_lansche.html] WebSphere Portal Support Statement [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/WebSphere_Portal_Support_Statement_wp8] ",1,[a.] The documents are missing some of the information required to answer the question.,success,16 "What things are important to consider when installing a fix pack for IIB running on a multi-instance environment? I am planning to apply a fix pack to my current version of IBM Integration Bus (IIB) using multi-instance brokers and I am looking for any important information regarding the process. For example: - installation and verification tasks - is it possible to back out this fix pack in case there are issues - any specific tasks for multi instance configuration","service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES ABSTRACT IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. DOWNLOAD DESCRIPTION Table of Contents Sections Description * What's new The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable. * Impact assessment The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected. * Prerequisites The Prerequisites section provides important information to review prior to the installation of this release. * Download package The Download package section provides the direct link to obtain the download package for installation in your environment. * Installation instructions The Installation instructions section provides the installation instructions necessary to apply this release into your environment. * Known problems The Known side effects section contains a link to the known problems (open defects) identified at the time of this release. Supporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] Click to review the detailed system requirements information for a complete list of --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- new repository, and delete packages that are no longer needed. PREREQUISITES Before you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version. For more information, refer to the version 1.0.0.5 readme file. URL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 INSTALLATION INSTRUCTIONS To download and install the fix pack: 1. 2. Download the fix pack from the download URL below. 3. 4. Extract the compressed file in an appropriate directory. For example, choose to extract to C:\temp. 5. 6. Add the fix pack's repository location in IBM Installation Manager: 1. 2. Start IBM Installation Manager. 3. 4. On the Start page of Installation Manager, click File > Preferences, and then click Repos",The documents are missing some of the information required to answer the question.,"[""service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES\n\nABSTRACT\n IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. \n\nDOWNLOAD DESCRIPTION\n \n\nTable of Contents Sections Description * What's new\n\nThe Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.\n\n * Impact assessment\n\nThe How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.\n\n * Prerequisites\n\nThe Prerequisites section provides important information to review prior to the installation of this release.\n\n * Download package\n\nThe Download package section provides the direct link to obtain the download package for installation in your environment.\n\n * Installation instructions\n\nThe Installation instructions section provides the installation instructions necessary to apply this release into your environment.\n\n * Known problems\n\nThe Known side effects section contains a link to the known problems (open defects) identified at the time of this release.\n\nSupporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456]\n\nClick to review the detailed system requirements information for a complete list of"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", "" new repository, and delete packages that are no longer needed.\n\nPREREQUISITES\nBefore you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version.\n\nFor more information, refer to the version 1.0.0.5 readme file.\n\nURL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 \nINSTALLATION INSTRUCTIONS\nTo download and install the fix pack: \n\n\n 1. \n 2. Download the fix pack from the download URL below.\n 3. \n 4. Extract the compressed file in an appropriate directory. For example, choose to extract to C:\\temp.\n 5. \n 6. Add the fix pack's repository location in IBM Installation Manager:\n 1. \n 2. Start IBM Installation Manager.\n 3. \n 4. On the Start page of Installation Manager, click File > Preferences, and then click Repos""]","Based on the provided context, here are some important things to consider when installing a fix pack for IIB running on a multi-instance environment: 1. Installation and Verification Tasks: - Ensure you have sufficient free disk space on all the systems hosting the IIB instances. - Perform a full backup of your current IIB environment, including configurations, databases, and message stores. - Apply the fix pack to each IIB instance one by one, following the recommended installation steps. - After installing the fix pack on each instance, verify that the instances are running correctly and that there are no issues with message flows, adapters, and other components. - Test your critical business applications and flows to ensure they are working as expected. 2. Backout Capability: - IIB generally provides the ability to back out a fix pack if needed. Refer to the IIB documentation for the specific steps to revert to the previous version. - Before applying the fix pack, ensure you understand the backout process and have the necessary information to perform it, such as the previous fix pack level and any necessary rollback steps. 3. Considerations for Multi-Instance Configuration: - Coordinate the fix pack installation across all the IIB instances in your environment to minimize downtime. - Ensure the fix pack is applied consistently across all instances. It is recommended to apply the fix pack to one instance at a time and verify its functionality before moving on to the next instance. - If your multi-instance environment is configured for high availability or failover, plan the fix pack installation to minimize the impact on your production workloads. - Update any scripts or automation used to manage your multi-instance environment to reflect the new fix pack level. - Communicate the fix pack installation plan and timeline to your team and stakeholders to set appropriate expectations. 4. Additional Recommendations: - Review the fix pack documentation and release notes for any specific instructions or considerations for your IIB version and environment. - Consult the IIB support documentation or reach out to IBM Support if you have any questions or encounter issues during the fix pack installation. - Consider performing the fix pack installation and testing in a non-production environment first before applying it to your production systems. By following these guidelines, you can help ensure a smooth and successful fix pack installation for your IIB multi-instance environment, minimize downtime, and have a plan in place to back out the fix pack if needed.",0.46,0.02,0.0,0.0,"{""relevance_explanation"": ""Documents 0 and 4 contain useful information for answering the question. Document 0 provides information about the IBM Packaging Utility, which is relevant to installing a fix pack for IIB. Document 4 provides specific instructions for installing a fix pack, including prerequisites and steps for installation. Documents 1, 2, and 3 appear to be duplicates of each other and provide information about the IIB Syslog and Global Cache, but do not directly address the question of installing a fix pack."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l"", ""4m"", ""4n"", ""4o"", ""4p"", ""4q"", ""4r""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a comprehensive guide to installing a fix pack for IIB in a multi-instance environment. While Documents 0 and 4 provide some relevant information, they do not address all aspects of the question, such as verification tasks, backing out the fix pack, and specific tasks for multi-instance configuration."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a comprehensive guide to installing a fix pack for IIB in a multi-instance environment."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",50,"Document 0: [0a] service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES ABSTRACT IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. [0b] DOWNLOAD DESCRIPTION Table of Contents Sections Description * What's new The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable. [0c] * Impact assessment The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected. [0d] * Prerequisites The Prerequisites section provides important information to review prior to the installation of this release. [0e] * Download package The Download package section provides the direct link to obtain the download package for installation in your environment. [0f] * Installation instructions The Installation instructions section provides the installation instructions necessary to apply this release into your environment. [0g] * Known problems The Known side effects section contains a link to the known problems (open defects) identified at the time of this release. [0h] Supporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] Click to review the detailed system requirements information for a complete list of Document 1: [1a] htm]. [1b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [1c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [1d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [1e] 4. [1f] 5. [1g] Check for known issues and solutions. [1h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 2: [2a] htm]. [2b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [2c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [2d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [2e] 4. [2f] 5. [2g] Check for known issues and solutions. [2h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 3: [3a] htm]. [3b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [3c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [3d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [3e] 4. [3f] 5. [3g] Check for known issues and solutions. [3h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 4: [4a] new repository, and delete packages that are no longer needed. [4b] PREREQUISITES Before you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version. [4c] For more information, refer to the version 1.0.0.5 readme file. [4d] URL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 INSTALLATION INSTRUCTIONS To download and install the fix pack: 1. [4e] 2. [4f] Download the fix pack from the download URL below. [4g] 3. [4h] 4. [4i] Extract the compressed file in an appropriate directory. [4j] For example, choose to extract to C:\temp. [4k] 5. [4l] 6. [4m] Add the fix pack's repository location in IBM Installation Manager: 1. [4n] 2. [4o] Start IBM Installation Manager. [4p] 3. [4q] 4. [4r] On the Start page of Installation Manager, click File > Preferences, and then click Repos ",1,[a.] The documents are missing some of the information required to answer the question.,success,17 Event Dashboard breaks with Japanese filter Event Dashboard breaks when a filter is created with the browser language set to Japanese. This issue occurs in WebGUI 8.1 Fix Pack 11. ," with some IE9/IE10 browsers. Stepping over the above line throws the following exception: eventTransformer: Exception caught while attempting to read payload. Error was:Automation server can't create object The issue is caused by configuration changes on some Windows machines and is not a defect in OMNIbus Web GUI. RESOLVING THE PROBLEM Go to: "" IE9/10 > Internet Options > Security > Custom Level"" and set 1. ""Run ActiveX controls and plug-ins"" to Enable 2. ""Script ActiveX controls marked safe for scripting"" to Enable --- FIXES ARE AVAILABLE Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035701] Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035702] Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24037683] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * If user is using a Non-English locale (e.g. ja_JP) for their browsers, in Process Portal the Dashboards do not display the Pie-Chart and Task lists. LOCAL FIX * set locale of the user to English, access dashboard, and then change it back to real locale, like Japanese, the problem will be workarounded PROBLEM SUMMARY * **************************************************************** * --- for WebGUI 8.1.0 Fix Pack 13 [http://www.ibm.com/support/docview.wss?uid=swg24044415]) Please also note the end of support announcement [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/8/897/ENUS917-138/index.html&lang=en&request_locale=en] from 12 September 2017 for selected Netcool product versions. You can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. Please contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete --- BLEM See this document for recreation steps:WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=2]WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=1] RESOLVING THE PROBLEM Upgrade to JazzSM 1.1.2 Refresh Pack from Fix Central: Download link http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1.2.0-TIV-JazzSM-multi&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1 --- * set locale of the user to English, access dashboard, and then change it back to real locale, like Japanese, the problem will be workarounded PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced on 8.0.1.0. * **************************************************************** * PROBLEM DESCRIPTION: Issues with resolving an unsupported * * language-country browser locale into * * a Portal-supported locale. * **************************************************************** * RECOMMENDATION: * **************************************************************** My Performance and My Team Performance Pie Charts and Task List do not load until user changes their Language preference in the User Profile. PROBLEM CONCLUSION * Added a configurable flag that will resolve the user's browser locale to a Portal-supported locale, and properly set the language as their User Preference. If the user's browser locale is not a Portal-supported locale, then the user's locale will default to English. Fix is available on FixCentral. Install/Dependency information is available in the",The documents are missing some of the information required to answer the question.,"[' with some IE9/IE10 browsers.\nStepping over the above line throws the following exception:\neventTransformer: Exception caught while attempting to read payload. Error was:Automation server can\'t create object\n\nThe issue is caused by configuration changes on some Windows machines and is not a defect in OMNIbus Web GUI.\n\n\nRESOLVING THE PROBLEM\nGo to: \n\n"" IE9/10 > Internet Options > Security > Custom Level"" and set\n1. ""Run ActiveX controls and plug-ins"" to Enable\n2. ""Script ActiveX controls marked safe for scripting"" to Enable', ' FIXES ARE AVAILABLE\nVersion 8.0.1 Fix Pack 2 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035701]\nVersion 8.5.0 Fix Pack 1 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035702]\nVersion 8.5 Refresh Pack 5 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24037683]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If user is using a Non-English locale (e.g. ja_JP) for their\n browsers, in Process Portal the Dashboards do not display the\n Pie-Chart and Task lists.\n \n \n \n \n \n\nLOCAL FIX\n * set locale of the user to English, access dashboard, and then\n change it back to real locale, like Japanese, the problem will\n be workarounded\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n *', ' for WebGUI 8.1.0 Fix Pack 13 [http://www.ibm.com/support/docview.wss?uid=swg24044415]) \nPlease also note the end of support announcement [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/8/897/ENUS917-138/index.html&lang=en&request_locale=en] from 12 September 2017 for selected Netcool product versions. You can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. Please contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete', 'BLEM\nSee this document for recreation steps:WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=2]WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=1]\n\n\n\nRESOLVING THE PROBLEM\nUpgrade to JazzSM 1.1.2 Refresh Pack from Fix Central:\n\nDownload link \nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1.2.0-TIV-JazzSM-multi&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1', "" * set locale of the user to English, access dashboard, and then\n change it back to real locale, like Japanese, the problem will\n be workarounded\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: Users of BPM Express, BPM Standard, and *\n * BPM Advanced on 8.0.1.0. *\n ****************************************************************\n * PROBLEM DESCRIPTION: Issues with resolving an unsupported *\n * language-country browser locale into *\n * a Portal-supported locale. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n My Performance and My Team Performance Pie\n Charts and Task List do not load until\n user changes their Language preference in\n the User Profile.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * Added a configurable flag that will resolve the user's browser\n locale to a Portal-supported locale, and properly set the\n language as their User Preference. If the user's browser locale\n is not a Portal-supported locale, then the user's locale will\n default to English.\n \n Fix is available on FixCentral.\n \n Install/Dependency information is available in the""]","Based on the provided context, the question does not seem to be related to the information given. The provided context discusses various fixes and issues related to the IBM Tivoli Network Security Protection (XGS) product, and does not mention anything about Event Dashboard or a Japanese filter issue in WebGUI 8.1 Fix Pack 11. Without the relevant context information to answer the given question, I do not have enough information to provide a meaningful response. The question appears to be about a different product or scenario that is not covered in the provided technical notes.",0.32,0.04,0.0,0.0,"{""relevance_explanation"": ""The documents that contain useful information for answering the question are Document 1 and Document 4. Document 1 mentions an issue with the Dashboards not displaying the Pie-Chart and Task lists when using a Non-English locale, which is relevant to the question about the Event Dashboard breaking with a Japanese filter. Document 4 provides more information about the issue, including the fact that it affects users of BPM Express, BPM Standard, and BPM Advanced on 8.0.1.0, and that the problem can be worked around by setting the locale to English. However, neither document provides a direct solution to the specific issue of the Event Dashboard breaking with a Japanese filter in WebGUI 8.1 Fix Pack 11."", ""all_relevant_sentence_keys"": [""1c"", ""1d"", ""1e"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a direct solution to the specific issue of the Event Dashboard breaking with a Japanese filter in WebGUI 8.1 Fix Pack 11. However, the documents do provide some relevant information about similar issues, which suggests that the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct solution to the specific issue of the Event Dashboard breaking with a Japanese filter in WebGUI 8.1 Fix Pack 11. However, the documents do provide some relevant information about similar issues."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",25,"Document 0: [0a] with some IE9/IE10 browsers. [0b] Stepping over the above line throws the following exception: eventTransformer: Exception caught while attempting to read payload. [0c] Error was:Automation server can't create object The issue is caused by configuration changes on some Windows machines and is not a defect in OMNIbus Web GUI. [0d] RESOLVING THE PROBLEM Go to: "" IE9/10 > Internet Options > Security > Custom Level"" and set 1. [0e] ""Run ActiveX controls and plug-ins"" to Enable 2. [0f] ""Script ActiveX controls marked safe for scripting"" to Enable Document 1: [1a] FIXES ARE AVAILABLE Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035701] Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24035702] Version 8.5 Refresh Pack 5 for the IBM Business Process Manager products [http://www-01.ibm.com/support/docview.wss?uid=swg24037683] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * If user is using a Non-English locale (e.g. [1d] ja_JP) for their browsers, in Process Portal the Dashboards do not display the Pie-Chart and Task lists. [1e] LOCAL FIX * set locale of the user to English, access dashboard, and then change it back to real locale, like Japanese, the problem will be workarounded PROBLEM SUMMARY * **************************************************************** * Document 2: [2a] for WebGUI 8.1.0 Fix Pack 13 [http://www.ibm.com/support/docview.wss?uid=swg24044415]) Please also note the end of support announcement [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/8/897/ENUS917-138/index.html&lang=en&request_locale=en] from 12 September 2017 for selected Netcool product versions. [2b] You can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . [2c] If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. [2d] Please contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. [2e] GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2f] REFERENCES Complete Document 3: [3a] BLEM See this document for recreation steps:WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=2]WebGUI_8.1_List_Widget_does_not_save_column_width_after_receiving_wire_event.docx [/support/docview.wss?uid=swg21959612&aid=1] RESOLVING THE PROBLEM Upgrade to JazzSM 1.1.2 Refresh Pack from Fix Central: Download link http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1.2.0-TIV-JazzSM-multi&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%2FTivoli&product=ibm/Tivoli/Jazz+for+Service+Management&release=All&platform=All&function=fixId&fixids=1.1 Document 4: [4a] * set locale of the user to English, access dashboard, and then change it back to real locale, like Japanese, the problem will be workarounded PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced on 8.0.1.0. [4b] * **************************************************************** * PROBLEM DESCRIPTION: Issues with resolving an unsupported * * language-country browser locale into * * a Portal-supported locale. [4c] * **************************************************************** * RECOMMENDATION: * **************************************************************** My Performance and My Team Performance Pie Charts and Task List do not load until user changes their Language preference in the User Profile. [4d] PROBLEM CONCLUSION * Added a configurable flag that will resolve the user's browser locale to a Portal-supported locale, and properly set the language as their User Preference. [4e] If the user's browser locale is not a Portal-supported locale, then the user's locale will default to English. [4f] Fix is available on FixCentral. [4g] Install/Dependency information is available in the ",1,[a.] The documents are missing some of the information required to answer the question.,success,18 Help with Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031) I need to understand details regarding Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031). Where can I find this information?,"PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS --- ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET --- ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET --- 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処 --- SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry and Repository V8.0 For unsupported versions IBM recommends upgrading to a fixed, supported version of the product REMEDIATION/FIXES To remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository. For WebSphere Application Server updates refer to this bulletin: Security Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428] For WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. Fixes containing IJ01131 have been published and are available from Fix Central. For WSRR V8.5 * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere",The documents are missing some of the information required to answer the question.,"['PSIRT SECURITY BULLETIN\n\nSUMMARY\nIBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system.\n\nVULNERABILITY DETAILS\nCVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H)\n\nAFFECTED PRODUCTS AND VERSIONS\n\n\nProduct Version IS', 'ES\nThe IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: \n\n \n\n 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. \n \n 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. \n \n 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. \n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLET', 'ES\nThe IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: \n\n \n\n 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. \n \n 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. \n \n 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. \n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLET', '文書は、以下のリンクよりご参照ください。 \nSecurity Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] \n\n公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 \nRecommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] \n\nフィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 \nWebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] \n\n[CVSS情報] \n独立行政法人 情報処', 'SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nWebSphere Service Registry and Repository V8.5\nWebSphere Service Registry and Repository V8.0\n\nFor unsupported versions IBM recommends upgrading to a fixed, supported version of the product\n\nREMEDIATION/FIXES\nTo remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository.\n\nFor WebSphere Application Server updates refer to this bulletin:\nSecurity Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428]\n\nFor WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. Fixes containing IJ01131 have been published and are available from Fix Central.\n\nFor WSRR V8.5 \n\n * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere']","To find information regarding the Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031), you can refer to the IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt]. Additionally, you may also want to check the IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html], as these sources typically provide updated information on security bulletins and vulnerabilities.",0.6818181818181818,0.045454545454545456,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, and 4 contain useful information for answering the question. Document 0 provides details about the Apache Commons FileUpload vulnerability, including the CVEID and a description of the vulnerability. Documents 1 and 2 provide information on how to remediate the vulnerability in WebSphere Application Server. Document 4 provides information on the affected products and versions, as well as remediation fixes for WebSphere Application Server and WebSphere Service Registry and Repository. Document 3 is not relevant to the question as it discusses a different vulnerability (CVE-2013-0248) and product (WebSphere MQ Managed File Transfer)."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""1b"", ""1d"", ""1e"", ""2b"", ""2d"", ""2e"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. However, upon reviewing the documents, it appears that they do provide some information relevant to the question, such as the details of the vulnerability and remediation fixes. Nevertheless, the response's claim that the documents are missing information is generally supported by the fact that the documents do not provide a direct answer to the question about the Security Bulletin for Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031)."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct answer to the question about the Security Bulletin for Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031)."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",22,"Document 0: [0a] PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. [0b] Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. [0c] VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [0d] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [0e] CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS Document 1: [1a] ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. [1b] For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. [1c] 2. [1d] Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. [1e] 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. [1f] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET Document 2: [2a] ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. [2b] For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. [2c] 2. [2d] Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. [2e] 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. [2f] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET Document 3: [3a] 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処 Document 4: [4a] SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry and Repository V8.0 For unsupported versions IBM recommends upgrading to a fixed, supported version of the product REMEDIATION/FIXES To remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository. [4b] For WebSphere Application Server updates refer to this bulletin: Security Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428] For WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. [4c] Fixes containing IJ01131 have been published and are available from Fix Central. [4d] For WSRR V8.5 * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere ",1,[a.] The documents are missing some of the information required to answer the question.,success,19 Where can I find more details about WMB Fix Pack 8.0.0.5? Where can find more information about WebSphere Message Broker (WMB) Fix Pack 8.0.0.5?,"://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www-01.ibm.com/support/docview.wss?uid=swg24041178] 8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819] 8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150] 8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005] 8.5.5.12: WebSphere Application Server V8.5 --- /support/docview.wss?uid=swg24039338] 8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425] 8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www --- /support/docview.wss?uid=swg24039338] 8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425] 8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www --- is used to represent the whole fix pack. PROBLEM CONCLUSION * 6.1.0.11 for WebSphere Message Broker V6.1 on Multiplatforms is now available. For details refer to 'WebSphere Message Broker V6.1 - Fix Pack 6.1.0.11' http://www-01.ibm.com/support/docview.wss?uid=swg24033879 [http://www-01.ibm.com/support/docview.wss?uid=swg24033879] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IC87011 * REPORTED COMPONENT NAME WMB WINDOWS V6 * REPORTED COMPONENT ID 5724J0500 * REPORTED RELEASE 610 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2012-10-05 * CLOSED DATE 2012-12-18 * LAST MODIFIED --- For details refer to 'WebSphere Message Broker V6.1 - Fix Pack 6.1.0.12' http://www-01.ibm.com/support/docview.wss?uid=swg24036648 [http://www-01.ibm.com/support/docview.wss?uid=swg24036648] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IC96183 * REPORTED COMPONENT NAME WMB WINDOWS V6 * REPORTED COMPONENT ID 5724J0500 * REPORTED RELEASE 610 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2013-09-24 * CLOSED DATE 2014-01-24 * LAST MODIFIED DATE 2014-01-24 * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING: * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING: ",The documents are missing some of the information required to answer the question.,"['://www-01.ibm.com/support/docview.wss?uid=swg24040035]\n8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533]\n8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www-01.ibm.com/support/docview.wss?uid=swg24041178]\n8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819]\n8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150]\n8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005]\n8.5.5.12: WebSphere Application Server V8.5', '/support/docview.wss?uid=swg24039338]\n8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425]\n8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035]\n8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425]\n8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533]\n7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013]\n8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www', '/support/docview.wss?uid=swg24039338]\n8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425]\n8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035]\n8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425]\n8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533]\n7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013]\n8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www', ""\n is used to represent the whole fix pack.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * 6.1.0.11 for WebSphere Message Broker V6.1 on Multiplatforms\n is now available.\n For details refer to 'WebSphere Message Broker V6.1 - Fix Pack\n 6.1.0.11'\n http://www-01.ibm.com/support/docview.wss?uid=swg24033879 [http://www-01.ibm.com/support/docview.wss?uid=swg24033879]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n IC87011\n \n \n * REPORTED COMPONENT NAME\n WMB WINDOWS V6\n \n \n * REPORTED COMPONENT ID\n 5724J0500\n \n \n * REPORTED RELEASE\n 610\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n NoHIPER\n \n \n * SPECIAL ATTENTION\n NoSpecatt\n \n \n * SUBMITTED DATE\n 2012-10-05\n \n \n * CLOSED DATE\n 2012-12-18\n \n \n * LAST MODIFIED"", "" For details refer to 'WebSphere Message Broker V6.1 - Fix Pack\n 6.1.0.12'\n http://www-01.ibm.com/support/docview.wss?uid=swg24036648 [http://www-01.ibm.com/support/docview.wss?uid=swg24036648]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n IC96183\n \n \n * REPORTED COMPONENT NAME\n WMB WINDOWS V6\n \n \n * REPORTED COMPONENT ID\n 5724J0500\n \n \n * REPORTED RELEASE\n 610\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n NoHIPER\n \n \n * SPECIAL ATTENTION\n NoSpecatt\n \n \n * SUBMITTED DATE\n 2013-09-24\n \n \n * CLOSED DATE\n 2014-01-24\n \n \n * LAST MODIFIED DATE\n 2014-01-24\n \n \n\n * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING:\n \n \n \n * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING:\n \n \n \n\n""]","You can find more details about WMB Fix Pack 8.0.0.5 on the IBM Support website by visiting the following link: http://www-01.ibm.com/support/docview.wss?uid=swg24036648",0.0,0.14285714285714285,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information about WMB Fix Pack 8.0.0.5. However, documents 0, 1, and 2 contain information about various WebSphere Application Server fix packs, which may be relevant to the broader topic of WebSphere Message Broker (WMB) fix packs. Document 3 and 4 contain information about WMB Fix Pack 6.1.0.11 and 6.1.0.12 respectively, which may be useful for understanding the general format and content of WMB fix pack documentation."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents mention WMB Fix Pack 8.0.0.5. The response does not make any claims that are contradicted by the documents, but it also does not provide any information that is directly supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain any information about WMB Fix Pack 8.0.0.5. This is an example of a sentence being supported without a specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",7,"Document 0: [0a] ://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www-01.ibm.com/support/docview.wss?uid=swg24041178] 8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819] 8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150] 8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005] 8.5.5.12: WebSphere Application Server V8.5 Document 1: [1a] /support/docview.wss?uid=swg24039338] 8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425] 8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www Document 2: [2a] /support/docview.wss?uid=swg24039338] 8.5.5.5: WebSphere Application Server V8.5.5 Fix Pack 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24039425] 8.5.5.6: WebSphere Application Server V8.5.5 Fix Pack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040035] 8.0.0.11: WebSphere Application Server V8.0 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24040425] 8.5.5.7: WebSphere Application Server V8.5.5 Fix Pack 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24040533] 7.0.0.39: WebSphere Application Server V7.0 Fix Pack 39 [http://www-01.ibm.com/support/docview.wss?uid=swg24041013] 8.5.5.8: WebSphere Application Server V8.5.5 Fix Pack 8 [http://www Document 3: [3a] is used to represent the whole fix pack. [3b] PROBLEM CONCLUSION * 6.1.0.11 for WebSphere Message Broker V6.1 on Multiplatforms is now available. [3c] For details refer to 'WebSphere Message Broker V6.1 - Fix Pack 6.1.0.11' http://www-01.ibm.com/support/docview.wss?uid=swg24033879 [http://www-01.ibm.com/support/docview.wss?uid=swg24033879] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IC87011 * REPORTED COMPONENT NAME WMB WINDOWS V6 * REPORTED COMPONENT ID 5724J0500 * REPORTED RELEASE 610 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2012-10-05 * CLOSED DATE 2012-12-18 * LAST MODIFIED Document 4: [4a] For details refer to 'WebSphere Message Broker V6.1 - Fix Pack 6.1.0.12' http://www-01.ibm.com/support/docview.wss?uid=swg24036648 [http://www-01.ibm.com/support/docview.wss?uid=swg24036648] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IC96183 * REPORTED COMPONENT NAME WMB WINDOWS V6 * REPORTED COMPONENT ID 5724J0500 * REPORTED RELEASE 610 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2013-09-24 * CLOSED DATE 2014-01-24 * LAST MODIFIED DATE 2014-01-24 * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING: * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING: ",1,[a.] The documents are missing some of the information required to answer the question.,success,20 Is using a monitored JBoss server with ITCAM supported in a Windows Service? Is using a monitored JBoss server with ITCAM supported in a Windows Service? ,"v2240rlsnotes RELEASE NOTES ABSTRACT In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. CONTENT Problem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails. Resolution: There are two possible solutions for this issue. 1. Deploy the System Monitoring for WebSphere Application Server again. Once the shared service is deployed, attempt the uninstall again. 2. Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. For information about manual removal, refer to the ITCAM topic the Related Information below. RELATED INFORMATION ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html] --- MS command. Note: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. Instead, you use the agent workspaces to monitor response-time data and script playback status. RELATED INFORMATION 7.3 Configure AMC to exclude agent data collection [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.3.0.1/com.ibm.itcamt.doc_7.3.0.1/rt/Install_Guide/amc_config_unix.html] 7.4 Configuring Application Management Console [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.4.0.1/com.ibm.itcamt.doc/rt/Install_Guide/amc_config_unix.html] PRODUCT ALIAS/SYNONYM T7.4 ITCAMfT --- you will be able to get past this error. Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tivoli Composite Application Manager for J2EE ITCAM J2EE JBOSS AIX, Linux, Windows 6.1 PRODUCT ALIAS/SYNONYM ITCAM for J2EE ITCAMAD J2EE JBoss --- CAMADALL CAMADINST cyn_collector script production WAS servers cyn_collector_j2.sh TECHNOTE (FAQ) QUESTION Does running the ITCAM cyn_collector.sh script cause any impacts to my WAS production servers? ANSWER Sometimes the ITCAM Support team will request you to run the cyn_collector.sh (cyn_collector.cmd on Windows) script. This script is used to collect configuration and logs from your configured WAS server. There's no impact to your WAS production server when you run the cyn_collector.sh script, so running it while your WAS servers are in production will not be a problem. The only thing is make sure you have plenty of available disk space (at least about 2 to 3 GB) in the / file system. Similarly, if you are using a non-WebSphere J2EE server like JBoss, Tomcat or WebLogic, there's no impacts to the server. In this case, you will run the cyn_collector_j2.sh script. PRODUCT ALIAS/SYNONYM ITCAM ITCAM4AD ITCAMfAD ITCAM for App Diagnostics --- J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ) THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S): US English QUESTION Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? ANSWER When you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. If you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if","Based on the provided context documents, the answer to the question is: No, using a monitored JBoss server with ITCAM is not supported in a Windows Service. This is stated in Document 4, where it says: ""The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported.""","['v2240rlsnotes RELEASE NOTES\n\nABSTRACT\n In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. \n\nCONTENT\nProblem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails.\n\n\n\n\nResolution: There are two possible solutions for this issue.\n1. Deploy the System Monitoring for WebSphere Application Server again. Once the shared service is deployed, attempt the uninstall again.\n2. Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. For information about manual removal, refer to the ITCAM topic the Related Information below.\n\n\nRELATED INFORMATION\n ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html]', 'MS command.\n\nNote: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. Instead, you use the agent workspaces to monitor response-time data and script playback status. \n\nRELATED INFORMATION\n 7.3 Configure AMC to exclude agent data collection [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.3.0.1/com.ibm.itcamt.doc_7.3.0.1/rt/Install_Guide/amc_config_unix.html]\n7.4 Configuring Application Management Console [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.4.0.1/com.ibm.itcamt.doc/rt/Install_Guide/amc_config_unix.html]\n\n\n\n\nPRODUCT ALIAS/SYNONYM\n T7.4\nITCAMfT', ' you will be able to get past this error.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tivoli Composite Application Manager for J2EE ITCAM J2EE JBOSS AIX, Linux, Windows 6.1 \nPRODUCT ALIAS/SYNONYM\n ITCAM for J2EE ITCAMAD J2EE JBoss', ""CAMADALL CAMADINST cyn_collector script production WAS servers cyn_collector_j2.sh TECHNOTE (FAQ)\n\nQUESTION\n Does running the ITCAM cyn_collector.sh script cause any impacts to my WAS production servers? \n\nANSWER\nSometimes the ITCAM Support team will request you to run the cyn_collector.sh (cyn_collector.cmd on Windows) script. \n\nThis script is used to collect configuration and logs from your configured WAS server. There's no impact to your WAS production server when you run the cyn_collector.sh script, so running it while your WAS servers are in production will not be a problem. The only thing is make sure you have plenty of available disk space (at least about 2 to 3 GB) in the / file system. \n\nSimilarly, if you are using a non-WebSphere J2EE server like JBoss, Tomcat or WebLogic, there's no impacts to the server. In this case, you will run the cyn_collector_j2.sh script.\n\n \n\nPRODUCT ALIAS/SYNONYM\n ITCAM ITCAM4AD ITCAMfAD ITCAM for App Diagnostics"", ""J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n US English \n\nQUESTION\n Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? \n\nANSWER\nWhen you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. \n\nThe JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. \n\nIf you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if""]","No, using a monitored JBoss server with ITCAM is not supported in a Windows Service because it involves changes to the JBoss native connector files and this is currently not supported. Additionally, there is no option to specify the service name when configuring the JBoss server during the configuration steps.",0.16666666666666666,0.03333333333333333,0.2,1.0,"{""relevance_explanation"": ""The documents that contain useful information for answering the question are Document 4. This document provides information about using a monitored JBoss server with ITCAM in a Windows Service. Specifically, sentence [4c] states that the JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. This information is directly relevant to the question and provides a clear answer."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that using a monitored JBoss server with ITCAM is not supported in a Windows Service. This claim is supported by sentence [4c] in Document 4, which states that the JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC. The response also correctly cites Document 4 as the source of this information. Therefore, the response is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the information in Document 4, which states that the JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC."", ""supporting_sentence_keys"": [""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the information in Document 4, which states that the JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC. The sentence is a direct quote from the document."", ""supporting_sentence_keys"": [""4c""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",30,"Document 0: [0a] v2240rlsnotes RELEASE NOTES ABSTRACT In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. [0b] CONTENT Problem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. [0c] This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails. [0d] Resolution: There are two possible solutions for this issue. [0e] 1. [0f] Deploy the System Monitoring for WebSphere Application Server again. [0g] Once the shared service is deployed, attempt the uninstall again. [0h] 2. [0i] Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. [0j] For information about manual removal, refer to the ITCAM topic the Related Information below. [0k] RELATED INFORMATION ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html] Document 1: [1a] MS command. [1b] Note: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. [1c] Instead, you use the agent workspaces to monitor response-time data and script playback status. [1d] RELATED INFORMATION 7.3 Configure AMC to exclude agent data collection [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.3.0.1/com.ibm.itcamt.doc_7.3.0.1/rt/Install_Guide/amc_config_unix.html] 7.4 Configuring Application Management Console [http://www.ibm.com/support/knowledgecenter/SS5MD2_7.4.0.1/com.ibm.itcamt.doc/rt/Install_Guide/amc_config_unix.html] PRODUCT ALIAS/SYNONYM T7.4 ITCAMfT Document 2: [2a] you will be able to get past this error. [2b] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tivoli Composite Application Manager for J2EE ITCAM J2EE JBOSS AIX, Linux, Windows 6.1 PRODUCT ALIAS/SYNONYM ITCAM for J2EE ITCAMAD J2EE JBoss Document 3: [3a] CAMADALL CAMADINST cyn_collector script production WAS servers cyn_collector_j2.sh TECHNOTE (FAQ) QUESTION Does running the ITCAM cyn_collector.sh script cause any impacts to my WAS production servers? [3b] ANSWER Sometimes the ITCAM Support team will request you to run the cyn_collector.sh (cyn_collector.cmd on Windows) script. [3c] This script is used to collect configuration and logs from your configured WAS server. [3d] There's no impact to your WAS production server when you run the cyn_collector.sh script, so running it while your WAS servers are in production will not be a problem. [3e] The only thing is make sure you have plenty of available disk space (at least about 2 to 3 GB) in the / file system. [3f] Similarly, if you are using a non-WebSphere J2EE server like JBoss, Tomcat or WebLogic, there's no impacts to the server. [3g] In this case, you will run the cyn_collector_j2.sh script. [3h] PRODUCT ALIAS/SYNONYM ITCAM ITCAM4AD ITCAMfAD ITCAM for App Diagnostics Document 4: [4a] J2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ) THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S): US English QUESTION Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? [4b] ANSWER When you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. [4c] The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. [4d] Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. [4e] If you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if ",2,"[a.] Based on the provided context documents, the answer to the question is: No, using a monitored JBoss server with ITCAM is not supported in a Windows Service. [b.] This is stated in Document 4, where it says: ""The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported.""",success,21 "Help with Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730) I need to understand details regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"". Where can I find this information? ","view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.) --- view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.) --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Consult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]. The WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature. AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 IBM WebSphere Application Server 8.5.0.0 IBM WebSphere Application Server 8.5.5.0 IBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [ --- SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION --- SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION","You can find the information regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" in Document 3 and Document 4. Document 3 and Document 4 both provide the following information about the vulnerability: - CVEID: CVE-2014-8730 - Description: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. - A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. - CVSS Base Score: 4.3 - CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 for the current score - CVSS Environmental Score*: Undefined - CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) Additionally, you can find the information about how to install the fix for this vulnerability in Document 1, Document 2, and Document 3.","['view.wss?uid=swg24039407] 7.1.2.x \n7.1.1.x \n7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. \n\nIn addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: \n\n \n\nAffected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.)', 'view.wss?uid=swg24039407] 7.1.2.x \n7.1.1.x \n7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. \n\nIn addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: \n\n \n\nAffected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.)', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nConsult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293].\nThe WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature.\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 \nIBM WebSphere Application Server 8.5.0.0 \nIBM WebSphere Application Server 8.5.5.0\nIBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [', ' SECURITY BULLETIN\n\nSUMMARY\n Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]\nDESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSION', ' SECURITY BULLETIN\n\nSUMMARY\n Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]\nDESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSION']","You can find detailed information about the ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" in the provided context above. It includes a summary of the vulnerability, vulnerability details, affected products and versions, remediation/fixes, workarounds and mitigations, references, related information, acknowledgements, change history, and disclaimer.",0.375,0.375,1.0,0.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. They provide details about the Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730), including the CVEID, description, and CVSS scores. Document 1 also provides some relevant information, specifically about installing a fix for the IBM HTTP server. Documents 0 and 2 do not contain directly relevant information for answering the question."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d"", ""1c""], ""overall_supported_explanation"": ""The response claims that information about the Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730) can be found in Documents 3 and 4. This claim is supported by the documents, as they provide the relevant details. The response also claims that the information about how to install the fix for this vulnerability can be found in Documents 1, 2, and 3. However, Document 2 does not provide this information, and Document 3 does not provide information about installing a fix. Therefore, this claim is only partially supported. The response provides some accurate information about the vulnerability, but it also contains some inaccuracies and incomplete information."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the documents, as Documents 3 and 4 do contain information about the Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)."", ""supporting_sentence_keys"": [""3a"", ""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the documents, as Documents 3 and 4 do provide the listed information about the vulnerability."", ""supporting_sentence_keys"": [""3b"", ""3c"", ""3d"", ""4b"", ""4c"", ""4d""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the documents, as Documents 3 and 4 do describe the vulnerability and its potential impact."", ""supporting_sentence_keys"": [""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the documents, as Documents 3 and 4 do provide the listed CVSS scores."", ""supporting_sentence_keys"": [""3d"", ""4d""], ""fully_supported"": true}, {""response_sentence_key"": ""Additionally, you can find the information about how to install the fix for this vulnerability in Document 1, Document 2, and Document 3."", ""explanation"": ""This sentence is not fully supported by the documents, as Document 2 does not provide information about installing a fix, and Document 3 does not provide this information either. Only Document 1 provides some relevant information, specifically about installing a fix for the IBM HTTP server."", ""supporting_sentence_keys"": [""1c""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d"", ""1c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",24,"Document 0: [0a] view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. [0b] In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). [0c] Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. [0d] To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. [0e] (IHS is installed and maintained separately for ClearCase 8.0.x.) Document 1: [1a] view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. [1b] In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). [1c] Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. [1d] To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. [1e] (IHS is installed and maintained separately for ClearCase 8.0.x.) Document 2: [2a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. [2b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [2c] VULNERABILITY DETAILS Consult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]. [2d] The WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature. [2e] AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 IBM WebSphere Application Server 8.5.0.0 IBM WebSphere Application Server 8.5.5.0 IBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2f] REFERENCES Complete CVSS v3 Guide [ Document 3: [3a] SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. [3b] VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. [3c] A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. [3d] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION Document 4: [4a] SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. [4b] VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. [4c] A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. [4d] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION ",4,"[a.] You can find the information regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" in Document 3 and Document 4. [b.] Document 3 and Document 4 both provide the following information about the vulnerability: - CVEID: CVE-2014-8730 - Description: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. [c.] - A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. [d.] - CVSS Base Score: 4.3 - CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 for the current score - CVSS Environmental Score*: Undefined - CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) Additionally, you can find the information about how to install the fix for this vulnerability in Document 1, Document 2, and Document 3.",success,22 "How to resolve SessionBeanTimeoutException in WebSphere Application Server? In one of my j2EE-applications I get com.ibm.ejs.container.SessionBeanTimeoutExceptions with the following caused by section: Caused by: com.ibm.ejs.container.SessionBeanTimeoutException: Stateful bean CMStatefulBeanO(BeanId(server1# mySessionBean.jar# StdEJBReader, A5667152-014B-4000-E000-9AD20A8E643B), state = METHOD_READY) timed out ... 26 more Do you know how to resolve such SessionBeanTimeoutExceptions in general?","/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server. IBM has tested the resource adapter on the application servers listed below * WebSphere Application Server Community Edition V2.1.1.5 * JBoss Application Server V6.0.0 Example scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. General issues Session interleaving is not supported: Some application servers provide a capability called session interleaving, where the --- following exception: CWLAS0015E: The Relationship transform #5 in the response_Submap2 map did not complete because of the following exception: Business object is null. CAUSE The automatic conversion of deprecated interface maps to mediation flows offered by WebSphere Integration Developer Version 7 does not work properly when the interface maps to be converted are part of a relationship. DIAGNOSING THE PROBLEM The following conditions must be met for the problem to occur: * You are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2, 7.0.0 Fix Pack 3 or 7.0.0 Fix Pack 4. * You are using WebSphere Integration Developer Version 7 as an authoring tool for composing your business application. * Your business application contains at least one relationship that uses interface maps. * Any of the mapped interfaces contains a request-response operation. * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a --- grImpl.java:1151) ... This is a timing/synchronization issue that can occur when running WebSphere Application Server with a fix pack level that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319]. LOCAL FIX * n/a PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server with applications that include a * * resource adapter. * **************************************************************** * PROBLEM DESCRIPTION: Threads hang due to a deadlock when * * stopping an application that includes * * a resource adapter. * **************************************************************** * RECOMMENDATION: * **************************************************************** A deadlock can occur between the application stop thread and the j2c resource adapter work thread doing a lookup due to synchronization and issues which can prevent stopping the application. PROBLEM CONCLUSION * The WebSphere Application Server J2C code has been corrected to properly synchronize the locking objects. The fix for this APAR is --- grImpl.java:1151) ... This is a timing/synchronization issue that can occur when running WebSphere Application Server with a fix pack level that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319]. LOCAL FIX * n/a PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server with applications that include a * * resource adapter. * **************************************************************** * PROBLEM DESCRIPTION: Threads hang due to a deadlock when * * stopping an application that includes * * a resource adapter. * **************************************************************** * RECOMMENDATION: * **************************************************************** A deadlock can occur between the application stop thread and the j2c resource adapter work thread doing a lookup due to synchronization and issues which can prevent stopping the application. PROBLEM CONCLUSION * The WebSphere Application Server J2C code has been corrected to properly synchronize the locking objects. The fix for this APAR is --- request-response operation. * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. 3. Try the automatic conversion again after completing steps 1 and 2. 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must",The documents are missing some of the information required to answer the question.,"['/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] \n\n\nUsing the resource adapter with other application servers\nFor all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server.\n\nIBM has tested the resource adapter on the application servers listed below\n\n\n * WebSphere Application Server Community Edition V2.1.1.5 \n * JBoss Application Server V6.0.0\n\n\nExample scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. \n\n\nGeneral issues \n\nSession interleaving is not supported: \nSome application servers provide a capability called session interleaving, where the', ' following exception: \nCWLAS0015E: The Relationship transform #5 in the response_Submap2 map did not complete because of the following exception: Business object is null.\n\n\nCAUSE\nThe automatic conversion of deprecated interface maps to mediation flows offered by WebSphere Integration Developer Version 7 does not work properly when the interface maps to be converted are part of a relationship.\n\n\nDIAGNOSING THE PROBLEM\nThe following conditions must be met for the problem to occur: \n\n * You are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2, 7.0.0 Fix Pack 3 or 7.0.0 Fix Pack 4. \n * You are using WebSphere Integration Developer Version 7 as an authoring tool for composing your business application. \n * Your business application contains at least one relationship that uses interface maps. \n * Any of the mapped interfaces contains a request-response operation. \n * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. \n * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a', 'grImpl.java:1151)\n ...\n \n This is a timing/synchronization issue that can occur when\n running WebSphere Application Server with a fix pack level\n that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319].\n \n \n \n \n \n\nLOCAL FIX\n * n/a\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of IBM WebSphere Application *\n * Server with applications that include a *\n * resource adapter. *\n ****************************************************************\n * PROBLEM DESCRIPTION: Threads hang due to a deadlock when *\n * stopping an application that includes *\n * a resource adapter. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n A deadlock can occur between the application stop thread and\n the j2c resource adapter work thread doing a lookup due to\n synchronization and issues which can prevent stopping the\n application.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The WebSphere Application Server J2C code has been corrected\n to properly synchronize the locking objects.\n The fix for this APAR is', 'grImpl.java:1151)\n ...\n \n This is a timing/synchronization issue that can occur when\n running WebSphere Application Server with a fix pack level\n that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319].\n \n \n \n \n \n\nLOCAL FIX\n * n/a\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of IBM WebSphere Application *\n * Server with applications that include a *\n * resource adapter. *\n ****************************************************************\n * PROBLEM DESCRIPTION: Threads hang due to a deadlock when *\n * stopping an application that includes *\n * a resource adapter. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n A deadlock can occur between the application stop thread and\n the j2c resource adapter work thread doing a lookup due to\n synchronization and issues which can prevent stopping the\n application.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The WebSphere Application Server J2C code has been corrected\n to properly synchronize the locking objects.\n The fix for this APAR is', "" request-response operation. \n * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. \n * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section.\n\nRESOLVING THE PROBLEM\nTo resolve this problem, complete the following steps: \n\n 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, \n 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. \n 3. Try the automatic conversion again after completing steps 1 and 2. \n 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must""]","To resolve SessionBeanTimeoutException in WebSphere Application Server, you can try the following steps: 1. Increase the session timeout value: - You can adjust the session timeout value in your WebSphere Application Server settings to allow the session beans more time to complete their tasks before timing out. 2. Check for any long-running processes: - Investigate if there are any long-running processes or tasks within your session beans that might be causing them to time out. Optimizing these processes can help prevent the timeout exceptions. 3. Review the server resources: - Ensure that your server has enough resources (CPU, memory, etc.) to handle the workload of your application. Insufficient resources can lead to performance issues and timeouts. 4. Check for any network issues: - Verify that there are no network issues causing communication delays between the application server and other components. Network problems can also contribute to timeout exceptions. 5. Monitor and analyze logs: - Monitor your server logs for any recurring timeout exceptions and analyze them to identify patterns or common causes. This can help you pinpoint the root cause of the timeouts. 6. Consider updating to the latest version: - If you are using an older version of WebSphere Application Server, consider updating to the latest version that may have bug fixes or improvements related to timeout handling. By following these steps and investigating the specific circumstances of your SessionBeanTimeoutException, you should be able to diagnose and resolve the issue effectively.",0.0,0.02702702702702703,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information that directly addresses the question of how to resolve SessionBeanTimeoutException in WebSphere Application Server. The question is about a specific exception and its resolution, but the documents discuss various other topics such as the use of the resource adapter with other application servers, issues with WebSphere Integration Developer, and problems with threads hanging due to deadlocks. None of the documents provide a direct solution or even a mention of the SessionBeanTimeoutException."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provided contain any information about resolving SessionBeanTimeoutException in WebSphere Application Server. The response does not make any claims that are contradicted by the documents, but rather highlights the lack of relevant information."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain any information about resolving SessionBeanTimeoutException in WebSphere Application Server. The sentence is expressing the inability to answer the question due to the lack of relevant information in the provided context."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",37,"Document 0: [0a] /topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. [0b] If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server. [0c] IBM has tested the resource adapter on the application servers listed below * WebSphere Application Server Community Edition V2.1.1.5 * JBoss Application Server V6.0.0 Example scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. [0d] General issues Session interleaving is not supported: Some application servers provide a capability called session interleaving, where the Document 1: [1a] following exception: CWLAS0015E: The Relationship transform #5 in the response_Submap2 map did not complete because of the following exception: Business object is null. [1b] CAUSE The automatic conversion of deprecated interface maps to mediation flows offered by WebSphere Integration Developer Version 7 does not work properly when the interface maps to be converted are part of a relationship. [1c] DIAGNOSING THE PROBLEM The following conditions must be met for the problem to occur: * You are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2, 7.0.0 Fix Pack 3 or 7.0.0 Fix Pack 4. [1d] * You are using WebSphere Integration Developer Version 7 as an authoring tool for composing your business application. [1e] * Your business application contains at least one relationship that uses interface maps. [1f] * Any of the mapped interfaces contains a request-response operation. [1g] * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. [1h] * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a Document 2: [2a] grImpl.java:1151) ... [2b] This is a timing/synchronization issue that can occur when running WebSphere Application Server with a fix pack level that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319]. [2c] LOCAL FIX * n/a PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server with applications that include a * * resource adapter. [2d] * **************************************************************** * PROBLEM DESCRIPTION: Threads hang due to a deadlock when * * stopping an application that includes * * a resource adapter. [2e] * **************************************************************** * RECOMMENDATION: * **************************************************************** A deadlock can occur between the application stop thread and the j2c resource adapter work thread doing a lookup due to synchronization and issues which can prevent stopping the application. [2f] PROBLEM CONCLUSION * The WebSphere Application Server J2C code has been corrected to properly synchronize the locking objects. [2g] The fix for this APAR is Document 3: [3a] grImpl.java:1151) ... [3b] This is a timing/synchronization issue that can occur when running WebSphere Application Server with a fix pack level that includes apar PM93319 [http://www-01.ibm.com/support/docview.wss?uid=swg1PM93319]. [3c] LOCAL FIX * n/a PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server with applications that include a * * resource adapter. [3d] * **************************************************************** * PROBLEM DESCRIPTION: Threads hang due to a deadlock when * * stopping an application that includes * * a resource adapter. [3e] * **************************************************************** * RECOMMENDATION: * **************************************************************** A deadlock can occur between the application stop thread and the j2c resource adapter work thread doing a lookup due to synchronization and issues which can prevent stopping the application. [3f] PROBLEM CONCLUSION * The WebSphere Application Server J2C code has been corrected to properly synchronize the locking objects. [3g] The fix for this APAR is Document 4: [4a] request-response operation. [4b] * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. [4c] * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. [4d] RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. [4e] Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. [4f] Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. [4g] 3. [4h] Try the automatic conversion again after completing steps 1 and 2. [4i] 4. [4j] After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. [4k] The display names of those primitives will differ, but must ",1,[a.] The documents are missing some of the information required to answer the question.,success,23 "Why is MQ pattern showing installed MQ version as 8.0.0.2, instead of 8.0.0.4 when client tries to deploy pattern at the MQ 8.0.0.4 version in PureApplication System? In the pattern, it was clearly showing MQ version 8.0.0.4. After deployment, client checked the MQ version on the Virtual Machine and it shows 8.0.0.2 instead. ","central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc] APAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type. --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 --- affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances. RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. --- affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances. RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.","According to Document 3, for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions, e.g., 8.0.0.4. This is why the MQ pattern is showing the installed MQ version as 8.0.0.2 instead of 8.0.0.4 when the client tries to deploy the pattern at the MQ 8.0.0.4 version in PureApplication System.","['central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc]\n\n\nAPAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type.', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. \n\nSYMPTOM\nUsers observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: \n\n * 2.1.2.0 \n * 2.2.0.0 and later\n\n\n\nThis affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. \nCAUSE\nBecause of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. \n\nSYMPTOM\nUsers observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: \n\n * 2.1.2.0 \n * 2.2.0.0 and later\n\n\n\nThis affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. \nCAUSE\nBecause of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1', ' affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. \n * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.\n\nRESOLVING THE PROBLEM\nA new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. \n\n\nThis update, and installation steps, can be obtained from IBM Fix Central:\n\nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.', ' affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. \n * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.\n\nRESOLVING THE PROBLEM\nA new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. \n\n\nThis update, and installation steps, can be obtained from IBM Fix Central:\n\nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.']","Based on the provided context, the issue seems to be related to a problem in the IBM Pure Application System when trying to install or migrate to IBM MQ 8.0.0.4. The key points are: 1. The IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier have an issue where they can only install IBM MQ 8.0.0.2, even though the pattern-type may have a later version of IBM MQ (e.g., 8.0.0.4). 2. This is due to an interface change in IBM Pure Application System 2.1.2.0 and later versions, which prevents the installation and upgrade of IBM MQ to the latest maintenance level contained in the pattern-type. 3. The symptom is that the installation appears to succeed, but IBM MQ 8.0.0.2 is installed, and the subsequent fixpack update to 8.0.0.4 is not applied. The resolution provided in the technote is to use a new maintenance.py lifecycle script, which can be obtained from IBM Fix Central. This script enables the installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type, even on the affected IBM Pure Application System releases. In summary, the mismatch between the expected IBM MQ version (8.0.0.4) and the actual installed version (8.0.0.2) is due to a known issue in the IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, which has been addressed by IBM with the new maintenance.py script.",0.64,0.16,0.25,1.0,"{""relevance_explanation"": ""Documents 1, 2, 3, and 4 contain useful information for answering the question. Document 1 describes the problem of users observing errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. Document 2 provides similar information. Documents 3 and 4 explain the cause of the problem, which is an interface change in IBM Pure Application System 2.1.2.0 and later, and provide restrictions on installing IBM MQ versions. Specifically, for IBM Pure Application System 2.1.2.0, 2.2.0.0, and later, only IBM MQ 8.0.0.2 can be installed, and later versions like 8.0.0.4 cannot be installed. This information is useful for understanding why the MQ pattern is showing the installed MQ version as 8.0.0.2 instead of 8.0.0.4."", ""all_relevant_sentence_keys"": [""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""3a"", ""3c"", ""3d"", ""4a"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that for IBM Pure Application System 2.1.2.0, 2.2.0.0, and later, only IBM MQ 8.0.0.2 can be installed, and later versions like 8.0.0.4 cannot be installed. This claim is supported by sentences 3c and 3d in Document 3, and sentences 4c and 4d in Document 4. The response also claims that this is why the MQ pattern is showing the installed MQ version as 8.0.0.2 instead of 8.0.0.4. This claim is partially supported by the information in the documents, but it is not explicitly stated that this is the reason for the discrepancy in the MQ version. However, based on the information provided, it can be inferred that the interface change and the resulting restrictions on installing IBM MQ versions are the cause of the problem."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentence 3c in Document 3, which states that for IBM Pure Application System 2.1.2.0, 2.2.0.0, and later, you can install IBM MQ 8.0.0.2 only."", ""supporting_sentence_keys"": [""3c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence 3d in Document 3, which states that you cannot install later versions, e.g., 8.0.0.4."", ""supporting_sentence_keys"": [""3d""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is partially supported by the information in the documents. While it is not explicitly stated that this is the reason for the discrepancy in the MQ version, it can be inferred based on the information provided."", ""supporting_sentence_keys"": [""1c"", ""1d"", ""3c"", ""3d""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""3c"", ""3d"", ""1c"", ""1d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",25,"Document 0: [0a] central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc] APAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type. Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. [1b] SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. [1c] CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. [1d] The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. [1e] This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 Document 2: [2a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. [2b] SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. [2c] CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. [2d] The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. [2e] This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 Document 3: [3a] affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. [3b] You can also apply maintenance to running pattern instances. [3c] * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. [3d] You cannot install later versions e.g., 8.0.0.4. [3e] You cannot apply maintenance to running pattern instances. [3f] RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. [3g] This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. Document 4: [4a] affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. [4b] You can also apply maintenance to running pattern instances. [4c] * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. [4d] You cannot install later versions e.g., 8.0.0.4. [4e] You cannot apply maintenance to running pattern instances. [4f] RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. [4g] This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. ",3,"[a.] According to Document 3, for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. [b.] You cannot install later versions, e.g., 8.0.0.4. [c.] This is why the MQ pattern is showing the installed MQ version as 8.0.0.2 instead of 8.0.0.4 when the client tries to deploy the pattern at the MQ 8.0.0.4 version in PureApplication System.",success,24 Which version of the WebSphere MQ Resource Adapter is shipped with WebSphere Application Server? Which version of WebSphere MQ JCA resource adapter is shipped with WebSphere Application Server ? ," Application Server ? http://www.ibm.com/support/docview.wss?uid=swg21248089 [http://www.ibm.com/support/docview.wss?uid=swg21248089] WebSphere Application Server Version 8.5 ships with the WebSphere MQ 7.1 Resource Adapter. - WAS 8.5.0.2 - WMQ 7.1.0.2 - This level includes APAR IV14093 - WAS 8.5.0.1 - WMQ 7.1.0.1 - WAS 8.5.0.0 - WMQ 7.1.0.0 WebSphere Application Server Version 8 ships with the WebSphere MQ 7.0 Resource Adapter. - WAS 8.0.0.5 - WMQ 7.0.1.9 - This level includes APAR IV14093 - WAS 8.0.0.4 - WMQ 7.0.1.7 - WAS 8.0.0.3 - WMQ 7.0.1.7 - WAS 8.0.0.2 - WMQ 7.0.1.6 - --- .1.7 - WAS 8.0.0.3 - WMQ 7.0.1.7 - WAS 8.0.0.2 - WMQ 7.0.1.6 - WAS 8.0.0.1 - WMQ 7.0.1.5 WebSphere Application Server Version 7 ships with the WebSphere MQ 7.0 Resource Adapter. - WAS 7.0.0.27 - WMQ 7.0.1.9 - This level includes APAR IV14093 - WAS 7.0.0.25 - WMQ 7.0.1.7 - WAS 7.0.0.23 - WMQ 7.0.1.7 - WAS 7.0.0.21 - WMQ 7.0.1.6 - WAS 7.0.0.19 - WMQ 7.0.1.5 - WAS 7.0.0.17 - WMQ 7.0.1.4 --- /topics/swg21498708_85.htm] Identifying which WebSphere MQ client is shipped with WebSphere Application Server [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21248089.htm] Using the resource adapter with WebSphere Application Server Version 6.1 The resource adapter must not be used with WebSphere Application Server Version 6.1. To access the resources of a WebSphere MQ queue manager from within WebSphere Application Server, use the WebSphere MQ messaging provider. [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Information about using WebSphere MQ as the JMS Provider for WebSphere Application Server Version 6.1 [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion --- Application Server is used by all applications connecting to WebSphere MQ from within the application server. WebSphere Application Server now ships a new version of WebSphere MQ fix pack 7.1.0.7 that also includes WMQ RA APAR IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559]. PROBLEM CONCLUSION * The fix for this APAR updates the WebSphere MQ JCA resource adapter shipped with WebSphere Application Server. With the fix applied, the following log entry should be seen on all servers on all nodes (except those where the 'Update resource adapter...' button has been used to manually update the resource adapter): WMSG1703I: RAR implementation version 7.1.0.7-k710-007-151026_IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559] The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.11. Please refer to the Recommended Updates page for delivery --- z/os SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * Update the IBM WebSphere MQ JCA Resource Adapter shipped with IBM WebSphere Application Server Versions 7.0 and 8.0 to WebSphere MQ fix pack 7.0.1.6 LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: New maintenance is available for the * * IBM WebSphere MQ JCA Resource Adapter. * **************************************************************** * RECOMMENDATION: * **************************************************************** New maintenance is available for the IBM WebSphere MQ JCA Resource Adapter shipped with the product. PROBLEM CONCLUSION * The fix updates the version of the IBM WebSphere MQ JCA Resource Adapter shipped with the product to the latest available release, 7.0.1.6. The fix for this APAR is currently targeted for inclusion in fix pack 7.","Based on the provided context documents, here are the answers to your question: 1. The version of the WebSphere MQ Resource Adapter shipped with WebSphere Application Server: - For WebSphere Application Server Version 8.5, it is WebSphere MQ 7.1 Resource Adapter. - For WebSphere Application Server Version 8, it is WebSphere MQ 7.0 Resource Adapter. - For WebSphere Application Server Version 7, it is WebSphere MQ 7.0 Resource Adapter. 2. The version of WebSphere MQ JCA resource adapter shipped with WebSphere Application Server: - For WebSphere Application Server Versions 7.0 and 8.0, the shipped version is 7.0.1.0 (as per Document 0) but it is recommended to update it to 7.0.1.6 (as per Document 4).","[' Application Server ?\nhttp://www.ibm.com/support/docview.wss?uid=swg21248089 [http://www.ibm.com/support/docview.wss?uid=swg21248089]\n\nWebSphere Application Server Version 8.5 ships with the WebSphere MQ 7.1 Resource Adapter.\n- WAS 8.5.0.2 - WMQ 7.1.0.2 - This level includes APAR IV14093\n- WAS 8.5.0.1 - WMQ 7.1.0.1 \n- WAS 8.5.0.0 - WMQ 7.1.0.0\n\nWebSphere Application Server Version 8 ships with the WebSphere MQ 7.0 Resource Adapter.\n- WAS 8.0.0.5 - WMQ 7.0.1.9 - This level includes APAR IV14093\n- WAS 8.0.0.4 - WMQ 7.0.1.7\n- WAS 8.0.0.3 - WMQ 7.0.1.7\n- WAS 8.0.0.2 - WMQ 7.0.1.6\n-', '.1.7\n- WAS 8.0.0.3 - WMQ 7.0.1.7\n- WAS 8.0.0.2 - WMQ 7.0.1.6\n- WAS 8.0.0.1 - WMQ 7.0.1.5\n\nWebSphere Application Server Version 7 ships with the WebSphere MQ 7.0 Resource Adapter. \n- WAS 7.0.0.27 - WMQ 7.0.1.9 - This level includes APAR IV14093\n- WAS 7.0.0.25 - WMQ 7.0.1.7\n- WAS 7.0.0.23 - WMQ 7.0.1.7\n- WAS 7.0.0.21 - WMQ 7.0.1.6\n- WAS 7.0.0.19 - WMQ 7.0.1.5\n- WAS 7.0.0.17 - WMQ 7.0.1.4', '/topics/swg21498708_85.htm]\n\nIdentifying which WebSphere MQ client is shipped with WebSphere Application Server [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21248089.htm]\n\n\nUsing the resource adapter with WebSphere Application Server Version 6.1\nThe resource adapter must not be used with WebSphere Application Server Version 6.1. To access the resources of a WebSphere MQ queue manager from within WebSphere Application Server, use the WebSphere MQ messaging provider. [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm]\nInformation about using WebSphere MQ as the JMS Provider for WebSphere Application Server Version 6.1 [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] \n\n\nUsing the resource adapter with other application servers\nFor all other J2EE 1.4 (or later) compliant application servers, problems following successful completion', "" Application Server is used by all applications connecting to\n WebSphere MQ from within the application server.\n WebSphere Application Server now ships a new version of\n WebSphere MQ fix pack 7.1.0.7 that also includes WMQ RA APAR\n IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559].\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The fix for this APAR updates the WebSphere MQ JCA resource\n adapter shipped with WebSphere Application Server.\n With the fix applied, the following log entry should be seen\n on all servers on all nodes (except those where the 'Update\n resource adapter...' button has been used to manually update\n the resource adapter):\n WMSG1703I: RAR implementation version\n 7.1.0.7-k710-007-151026_IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559]\n \n The fix for this APAR is currently targeted for inclusion in\n fix pack 8.5.5.11. Please refer to the Recommended Updates\n page for delivery"", 'z/os SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Update the IBM WebSphere MQ JCA Resource Adapter shipped with\n IBM WebSphere Application Server Versions 7.0 and 8.0 to\n WebSphere MQ fix pack 7.0.1.6\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of IBM WebSphere Application *\n * Server *\n ****************************************************************\n * PROBLEM DESCRIPTION: New maintenance is available for the *\n * IBM WebSphere MQ JCA Resource Adapter. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n New maintenance is available for the IBM WebSphere MQ JCA\n Resource Adapter shipped with the product.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The fix updates the version of the IBM WebSphere MQ JCA\n Resource Adapter shipped with the product to the latest\n available release, 7.0.1.6.\n \n The fix for this APAR is currently targeted for inclusion in\n fix pack 7.']","WebSphere Application Server Version 7 ships with the WebSphere MQ 7.0 Resource Adapter. - WAS 7.0.0.27 - WMQ 7.0.1.9 WebSphere Application Server Version 8 ships with the WebSphere MQ 7.0 Resource Adapter. - WAS 8.0.0.5 - WMQ 7.0.1.9 WebSphere Application Server Version 8.5 ships with the WebSphere MQ 7.1 Resource Adapter. - WAS 8.5.0.2 - WMQ 7.1.0.2",0.55,0.25,0.45454545454545453,0.0,"{""relevance_explanation"": ""Documents 0, 1, 3, and 4 contain useful information for answering the question. Document 0 provides information about the versions of WebSphere MQ Resource Adapter shipped with different versions of WebSphere Application Server. Document 1 provides similar information, but for different versions of WebSphere Application Server. Document 3 mentions the version of WebSphere MQ JCA resource adapter shipped with WebSphere Application Server and provides information about an update to the resource adapter. Document 4 provides information about an APAR that updates the WebSphere MQ JCA Resource Adapter shipped with WebSphere Application Server Versions 7.0 and 8.0. Document 2 does not contain relevant information for answering the question."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""1a"", ""1b"", ""3b"", ""3c"", ""3d"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the version of the WebSphere MQ Resource Adapter shipped with WebSphere Application Server Version 8.5 is WebSphere MQ 7.1 Resource Adapter, which is supported by sentence 0b. The response also claims that the version of the WebSphere MQ Resource Adapter shipped with WebSphere Application Server Version 8 is WebSphere MQ 7.0 Resource Adapter, which is supported by sentence 0d. The response claims that the version of the WebSphere MQ Resource Adapter shipped with WebSphere Application Server Version 7 is WebSphere MQ 7.0 Resource Adapter, which is supported by sentence 1b. The response claims that the version of WebSphere MQ JCA resource adapter shipped with WebSphere Application Server Versions 7.0 and 8.0 is 7.0.1.0, but it is recommended to update it to 7.0.1.6, which is partially supported by sentences 4c and 4e. However, the response does not provide any evidence from the documents to support the claim that the shipped version is 7.0.1.0. Therefore, the response is not fully supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a"", ""explanation"": ""This sentence is a general introduction and does not require support from the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""b"", ""explanation"": ""This sentence is supported by sentence 0b, which states that WebSphere Application Server Version 8.5 ships with the WebSphere MQ 7.1 Resource Adapter."", ""supporting_sentence_keys"": [""0b""], ""fully_supported"": true}, {""response_sentence_key"": ""c"", ""explanation"": ""This sentence is supported by sentence 0d, which states that WebSphere Application Server Version 8 ships with the WebSphere MQ 7.0 Resource Adapter."", ""supporting_sentence_keys"": [""0d""], ""fully_supported"": true}, {""response_sentence_key"": ""d"", ""explanation"": ""This sentence is supported by sentence 1b, which states that WebSphere Application Server Version 7 ships with the WebSphere MQ 7.0 Resource Adapter."", ""supporting_sentence_keys"": [""1b""], ""fully_supported"": true}, {""response_sentence_key"": ""e"", ""explanation"": ""This sentence is a general introduction and does not require support from the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""f"", ""explanation"": ""This sentence is partially supported by sentences 4c and 4e, which mention an update to the WebSphere MQ JCA Resource Adapter, but it does not provide any evidence to support the claim that the shipped version is 7.0.1.0."", ""supporting_sentence_keys"": [""4c"", ""4e""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""0b"", ""0c"", ""0d"", ""1b"", ""4c"", ""4e""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",20,"Document 0: [0a] Application Server ? [0b] http://www.ibm.com/support/docview.wss?uid=swg21248089 [http://www.ibm.com/support/docview.wss?uid=swg21248089] WebSphere Application Server Version 8.5 ships with the WebSphere MQ 7.1 Resource Adapter. [0c] - WAS 8.5.0.2 - WMQ 7.1.0.2 - This level includes APAR IV14093 - WAS 8.5.0.1 - WMQ 7.1.0.1 - WAS 8.5.0.0 - WMQ 7.1.0.0 WebSphere Application Server Version 8 ships with the WebSphere MQ 7.0 Resource Adapter. [0d] - WAS 8.0.0.5 - WMQ 7.0.1.9 - This level includes APAR IV14093 - WAS 8.0.0.4 - WMQ 7.0.1.7 - WAS 8.0.0.3 - WMQ 7.0.1.7 - WAS 8.0.0.2 - WMQ 7.0.1.6 - Document 1: [1a] .1.7 - WAS 8.0.0.3 - WMQ 7.0.1.7 - WAS 8.0.0.2 - WMQ 7.0.1.6 - WAS 8.0.0.1 - WMQ 7.0.1.5 WebSphere Application Server Version 7 ships with the WebSphere MQ 7.0 Resource Adapter. [1b] - WAS 7.0.0.27 - WMQ 7.0.1.9 - This level includes APAR IV14093 - WAS 7.0.0.25 - WMQ 7.0.1.7 - WAS 7.0.0.23 - WMQ 7.0.1.7 - WAS 7.0.0.21 - WMQ 7.0.1.6 - WAS 7.0.0.19 - WMQ 7.0.1.5 - WAS 7.0.0.17 - WMQ 7.0.1.4 Document 2: [2a] /topics/swg21498708_85.htm] Identifying which WebSphere MQ client is shipped with WebSphere Application Server [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21248089.htm] Using the resource adapter with WebSphere Application Server Version 6.1 The resource adapter must not be used with WebSphere Application Server Version 6.1. [2b] To access the resources of a WebSphere MQ queue manager from within WebSphere Application Server, use the WebSphere MQ messaging provider. [2c] [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Information about using WebSphere MQ as the JMS Provider for WebSphere Application Server Version 6.1 [http://publib.boulder.ibm.com/infocenter/prodconn/v1r0m0/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion Document 3: [3a] Application Server is used by all applications connecting to WebSphere MQ from within the application server. [3b] WebSphere Application Server now ships a new version of WebSphere MQ fix pack 7.1.0.7 that also includes WMQ RA APAR IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559]. [3c] PROBLEM CONCLUSION * The fix for this APAR updates the WebSphere MQ JCA resource adapter shipped with WebSphere Application Server. [3d] With the fix applied, the following log entry should be seen on all servers on all nodes (except those where the 'Update resource adapter...' button has been used to manually update the resource adapter): WMSG1703I: RAR implementation version 7.1.0.7-k710-007-151026_IT15559 [http://www-01.ibm.com/support/docview.wss?uid=swg1IT15559] The fix for this APAR is currently targeted for inclusion in fix pack 8.5.5.11. [3e] Please refer to the Recommended Updates page for delivery Document 4: [4a] z/os SUBSCRIBE You can track all active APARs for this component. [4b] APAR STATUS * CLOSED AS PROGRAM ERROR. [4c] ERROR DESCRIPTION * Update the IBM WebSphere MQ JCA Resource Adapter shipped with IBM WebSphere Application Server Versions 7.0 and 8.0 to WebSphere MQ fix pack 7.0.1.6 LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: New maintenance is available for the * * IBM WebSphere MQ JCA Resource Adapter. [4d] * **************************************************************** * RECOMMENDATION: * **************************************************************** New maintenance is available for the IBM WebSphere MQ JCA Resource Adapter shipped with the product. [4e] PROBLEM CONCLUSION * The fix updates the version of the IBM WebSphere MQ JCA Resource Adapter shipped with the product to the latest available release, 7.0.1.6. [4f] The fix for this APAR is currently targeted for inclusion in fix pack 7. ",6,"[a.] Based on the provided context documents, here are the answers to your question: 1. [b.] The version of the WebSphere MQ Resource Adapter shipped with WebSphere Application Server: - For WebSphere Application Server Version 8.5, it is WebSphere MQ 7.1 Resource Adapter. [c.] - For WebSphere Application Server Version 8, it is WebSphere MQ 7.0 Resource Adapter. [d.] - For WebSphere Application Server Version 7, it is WebSphere MQ 7.0 Resource Adapter. [e.] 2. [f.] The version of WebSphere MQ JCA resource adapter shipped with WebSphere Application Server: - For WebSphere Application Server Versions 7.0 and 8.0, the shipped version is 7.0.1.0 (as per Document 0) but it is recommended to update it to 7.0.1.6 (as per Document 4).",success,25 "StaleConnectionException errors with BPM databases There is much published documentation about stale connections to databases on the web, and yet stale connections continue to be a very common problem, at least with BPM databases. The condition can manifest itself in different ways. The most common experience of a stale connection is from error messages in the log or FFDCs that contain ""StaleConnectionException""."," does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. --- data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout The document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. RELATED INFORMATION #RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent --- or to retrieve its definition. CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. The network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time. ENVIRONMENT The exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] RESOLVING THE PROBLEM Configure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log: com.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out SYMPTOM The problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. For example: * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition. CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to --- Stale Connection Exception; StaleConnectionException; Websphere JCC driver -4499 db2/z zOS; 0x2413; 0x2408 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Websphere Application aborts after calling z/OS stored procedure because of stale connection exceptions. SYMPTOM StaleConnectionException may be seen after upgrade JCC driver. Websphere log file: SystemOut.log:[10/6/10 17:29:01:089 MST] 0000005e ConnectionEve A J2CA0056I: The Connection Manager received a fatal connection error from the Resource Adapter for resource jdbc/db2xa/ear/PUX1Q/DB_MIND. The exception which was received is com.ibm.websphere.ce.cm. StaleConnectionException: [jcc][t4][2028][11149][3.58.136] Actual code point, 0x2413 does not match expected code point, 0x2408. ERRORCODE=- 4499, SQLSTATE=null:com.ibm.db2.jcc.am.qo: [jcc][t4][","The documents provide information on StaleConnectionException errors, which can occur with BPM databases. The common causes of this issue include: 1. A stale service reference being used after it has been deactivated (Document 0). 2. A change in the database settings for data warehouse connection (Document 0). 3. The underlying network connection for a data source becoming invalid (Document 2 and Document 3). 4. A firewall between the Application Server and the Database discarding network connections that remain idle for some time (Document 2). To resolve the issue, the following steps can be taken: 1. Restart the JTS server to prevent errors (Document 0). 2. Configure the WebSphere Application Server data source connection pool to eliminate occurrences of StaleConnectionException (Document 1). 3. Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout (Document 1). 4. Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout (Document 1). 5. Configure the WebSphere Application Server data source connection pool to prevent stale connections (Document 2 and Document 3). 6. Check the WebSphere log file for fatal connection errors and StaleConnectionException errors (Document 4). It is also recommended to refer to the published documentation on stale connections to databases on the web for further information.","[' does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. \n\n\nCAUSE\nThe root cause of this problem is the change in the database settings for data warehouse connection.\n\n\nRESOLVING THE PROBLEM\nSOLUTION \n\nRestart the JTS server to prevent the errors.', ' data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : \n\n * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout \n * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout\n\n\nThe document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. RELATED INFORMATION\n#RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801]\nTroubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting]\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent ', ' or to retrieve its definition.\n\n\nCAUSE\nThe underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. \nThe network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time.\n\n\nENVIRONMENT\nThe exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801]\n\n\n\nRESOLVING THE PROBLEM\nConfigure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log:\n\ncom.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out \n\nSYMPTOM\nThe problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. For example: \n\n * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. \n * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition.\n\n\nCAUSE\nThe underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to', 'Stale Connection Exception; StaleConnectionException; Websphere JCC driver -4499 db2/z zOS; 0x2413; 0x2408 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n \nWebsphere Application aborts after calling z/OS stored procedure because of stale connection exceptions. \n\nSYMPTOM\nStaleConnectionException may be seen after upgrade JCC driver. \n\nWebsphere log file: \n\n SystemOut.log:[10/6/10 17:29:01:089 MST] 0000005e ConnectionEve A \nJ2CA0056I: The Connection Manager received a fatal connection error \nfrom the Resource Adapter for resource jdbc/db2xa/ear/PUX1Q/DB_MIND. \nThe exception which was received is com.ibm.websphere.ce.cm. \nStaleConnectionException: [jcc][t4][2028][11149][3.58.136] Actual code \npoint, 0x2413 does not match expected code point, 0x2408. ERRORCODE=- \n4499, SQLSTATE=null:com.ibm.db2.jcc.am.qo: [jcc][t4][']","Based on the provided context, here are the key points regarding the StaleConnectionException errors with BPM databases: 1. Stale connections to databases are a common problem, especially with BPM (Business Process Management) databases. This issue persists despite the availability of much published documentation about stale connections. 2. The StaleConnectionException can manifest in different ways, but the most common symptom is the presence of such error messages in the application logs or FFDCs (First Failure Data Capture). 3. The root cause of the StaleConnectionException is often related to the database connection management within the BPM application. When a database connection becomes stale or unusable, the application tries to use it, leading to the StaleConnectionException. 4. Possible reasons for the stale connections include: - Inactivity timeout on the database side causing the connection to become stale - Issues with the BPM application's connection pooling or connection management logic - Conflicts between the BPM application and other applications/services accessing the same database 5. To resolve the StaleConnectionException issue, the following steps can be taken: - Ensure that the BPM application is using the latest version of the database driver and that it is compatible with the database version. - Review the BPM application's database connection pool settings and tune them as needed to prevent connections from becoming stale. - Implement connection validation and connection refresh mechanisms within the BPM application to proactively check and renew database connections. - Coordinate with the database team to ensure that the database's connection timeout settings are appropriate for the BPM application's needs. - Analyze the application logs and FFDCs to identify any patterns or specific scenarios that may be leading to the StaleConnectionException. 6. Continuous monitoring, troubleshooting, and fine-tuning of the BPM application's database connection management are often required to effectively address the StaleConnectionException issues. In summary, the StaleConnectionException is a common problem with BPM databases, and a multi-faceted approach involving the BPM application, database, and connection management is often necessary to resolve it.",0.0,0.0,0.0,0.0,,23,"Document 0: [0a] does not have a reference to the most current instance in the service manager. [0b] If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. [0c] CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. [0d] RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. Document 1: [1a] data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout The document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. [1b] RELATED INFORMATION #RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent Document 2: [2a] or to retrieve its definition. [2b] CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. [2c] An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. [2d] The network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time. [2e] ENVIRONMENT The exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. [2f] But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] RESOLVING THE PROBLEM Configure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html Document 3: [3a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log: com.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out SYMPTOM The problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. [3b] For example: * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. [3c] * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition. [3d] CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. [3e] An attempt by a JRules module to Document 4: [4a] Stale Connection Exception; StaleConnectionException; Websphere JCC driver -4499 db2/z zOS; 0x2413; 0x2408 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Websphere Application aborts after calling z/OS stored procedure because of stale connection exceptions. [4b] SYMPTOM StaleConnectionException may be seen after upgrade JCC driver. [4c] Websphere log file: SystemOut.log:[10/6/10 17:29:01:089 MST] 0000005e ConnectionEve A J2CA0056I: The Connection Manager received a fatal connection error from the Resource Adapter for resource jdbc/db2xa/ear/PUX1Q/DB_MIND. [4d] The exception which was received is com.ibm.websphere.ce.cm. [4e] StaleConnectionException: [jcc][t4][2028][11149][3.58.136] Actual code point, 0x2413 does not match expected code point, 0x2408. [4f] ERRORCODE=- 4499, SQLSTATE=null:com.ibm.db2.jcc.am.qo: [jcc][t4][ ",22,"[a.] The documents provide information on StaleConnectionException errors, which can occur with BPM databases. [b.] The common causes of this issue include: 1. [c.] A stale service reference being used after it has been deactivated (Document 0). [d.] 2. [e.] A change in the database settings for data warehouse connection (Document 0). [f.] 3. [g.] The underlying network connection for a data source becoming invalid (Document 2 and Document 3). [h.] 4. [i.] A firewall between the Application Server and the Database discarding network connections that remain idle for some time (Document 2). [j.] To resolve the issue, the following steps can be taken: 1. [k.] Restart the JTS server to prevent errors (Document 0). [l.] 2. [m.] Configure the WebSphere Application Server data source connection pool to eliminate occurrences of StaleConnectionException (Document 1). [n.] 3. [o.] Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout (Document 1). [p.] 4. [q.] Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout (Document 1). [r.] 5. [s.] Configure the WebSphere Application Server data source connection pool to prevent stale connections (Document 2 and Document 3). [t.] 6. [u.] Check the WebSphere log file for fatal connection errors and StaleConnectionException errors (Document 4). [v.] It is also recommended to refer to the published documentation on stale connections to databases on the web for further information.",attribution_failed,26 Recurrent RES StaleConnectionException How to prevent rule execution failing because of recurrent StaleConnectionException on ODM 8.8 Rule Execution Server? ," Execution Server: SystemErr R ilog.rules.res.session.IlrSessionCreationException: An error occurred while the rule session was created.: javax.naming.NameNotFoundException: Context: TestNode01Cell/nodes/TestNode01/servers/server1, name: ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote: First component in name ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote not found. org.omg.CosNaming.NamingContextPackage.NotFound: IDL:omg.org/CosNaming/NamingContext/NotFound:1.0 Moreover, it is not recommended to use JNDI property files in a Java EE container as this could be picked up by other applications and affect their behavior. ANSWER The solution is to bypass the EJB3 IlrSessionFactory API and use the Java EJB API to look up rule sessions directly: * * Properties props = new Properties(); props.setProperty(Context.PROVIDER_URL, ""...""); props.setProperty(Context.INITIAL_CONTEXT_FACTORY, ""...""); InitialContext context = new InitialContext(props); IlrStatelessSession session = (IlrStatelessSession)context.lookup(jndiName); ... After the IlrStatelessSession object is --- does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. --- or to retrieve its definition. CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. The network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time. ENVIRONMENT The exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] RESOLVING THE PROBLEM Configure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log: com.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out SYMPTOM The problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. For example: * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition. CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to --- data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout The document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. RELATED INFORMATION #RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent ","Based on the provided context documents, the solution to prevent rule execution failing due to recurrent StaleConnectionException on ODM 8.8 Rule Execution Server is to configure the WebSphere Application Server data source connection pool. According to Document 2 and Document 4, you can configure the data source connection pool by: 1. Setting the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout. 2. Setting the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout. Additionally, Document 4 suggests referring to the document ""Troubleshooting stale connection problems"" for further information. Document 1 mentions that the root cause of the problem is the change in the database settings for data warehouse connection, but it does not provide a solution to the StaleConnectionException issue. Document 3 provides a similar scenario where a JRules or ODM module fails to access its data source with a StaleConnectionException, but it does not provide a solution. Document 0 provides a solution to bypass the EJB3 IlrSessionFactory API and use the Java EJB API to look up rule sessions directly, but it does not address the StaleConnectionException issue. Therefore, the recommended solution to prevent rule execution failing due to recurrent StaleConnectionException on ODM 8.8 Rule Execution Server is to configure the WebSphere Application Server data source connection pool as described in Document 4.","[' Execution Server:\n\nSystemErr R ilog.rules.res.session.IlrSessionCreationException: An error occurred while the rule session was created.:\njavax.naming.NameNotFoundException: Context: TestNode01Cell/nodes/TestNode01/servers/server1, name: ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote: First component in name ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote not found.\norg.omg.CosNaming.NamingContextPackage.NotFound: IDL:omg.org/CosNaming/NamingContext/NotFound:1.0 \n\nMoreover, it is not recommended to use JNDI property files in a Java EE container as this could be picked up by other applications and affect their behavior.\n\n\nANSWER\nThe solution is to bypass the EJB3 IlrSessionFactory API and use the Java EJB API to look up rule sessions directly: \n\n * \n * Properties props = new Properties();\n props.setProperty(Context.PROVIDER_URL, ""..."");\n props.setProperty(Context.INITIAL_CONTEXT_FACTORY, ""..."");\n InitialContext context = new InitialContext(props);\n IlrStatelessSession session = (IlrStatelessSession)context.lookup(jndiName);\n ...\n\n\nAfter the IlrStatelessSession object is', ' does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. \n\n\nCAUSE\nThe root cause of this problem is the change in the database settings for data warehouse connection.\n\n\nRESOLVING THE PROBLEM\nSOLUTION \n\nRestart the JTS server to prevent the errors.', ' or to retrieve its definition.\n\n\nCAUSE\nThe underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. \nThe network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time.\n\n\nENVIRONMENT\nThe exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801]\n\n\n\nRESOLVING THE PROBLEM\nConfigure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log:\n\ncom.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out \n\nSYMPTOM\nThe problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. For example: \n\n * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. \n * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition.\n\n\nCAUSE\nThe underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. An attempt by a JRules module to', ' data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : \n\n * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout \n * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout\n\n\nThe document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. RELATED INFORMATION\n#RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801]\nTroubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting]\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent ']","To prevent recurring StaleConnectionException issues on the ODM 8.8 Rule Execution Server, you can try the following steps: 1. Configure the WebSphere Application Server (or the application server you are using) data source connection pool settings: - Set the Minimum connections to 0 to avoid keeping idle connections in the pool. - Set the Unused timeout and Reap timeout values such that the sum does not exceed any network-level idle connection timeout. This helps ensure that the data source connection pool properly manages and cleans up stale connections. 2. Enable connection testing for the data source: - In the application server, go to the data source configuration and enable ""connection testing"". - Set the ""Connection test frequency"" to a value that makes sense for your environment (e.g., 300 seconds). This will ensure that the application server regularly checks the validity of the connections in the pool, and removes any stale connections. 3. Increase the data source connection pool size: - Increase the ""Maximum connections"" setting for the data source. - This provides a larger pool of connections, reducing the chances of encountering a stale connection when the application needs to access the database. 4. Review network configuration: - Check if there are any network-level idle connection timeouts (e.g., on firewalls, load balancers) that could be causing the connections to be closed. - Ensure that the network latency between the application server and the database is low and stable. 5. Consider using a connection testing wrapper: - Wrap the data source connection with a custom connection testing logic that checks the connection before using it. - This can help further ensure that stale connections are not used by the application. 6. Upgrade to the latest version of ODM: - The latest version of ODM (currently 8.10) may have improvements in the connection management that could help resolve the StaleConnectionException issue. By implementing these steps, you should be able to mitigate the recurring StaleConnectionException issues on the ODM 8.8 Rule Execution Server. If the problem persists, you may need to engage with IBM support for further investigation and troubleshooting.",0.0,0.0,0.0,0.0,,21,"Document 0: [0a] Execution Server: SystemErr R ilog.rules.res.session.IlrSessionCreationException: An error occurred while the rule session was created. [0b] : javax.naming.NameNotFoundException: Context: TestNode01Cell/nodes/TestNode01/servers/server1, name: ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote: First component in name ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote not found. [0c] org.omg.CosNaming.NamingContextPackage.NotFound: IDL:omg.org/CosNaming/NamingContext/NotFound:1.0 Moreover, it is not recommended to use JNDI property files in a Java EE container as this could be picked up by other applications and affect their behavior. [0d] ANSWER The solution is to bypass the EJB3 IlrSessionFactory API and use the Java EJB API to look up rule sessions directly: * * Properties props = new Properties(); props.setProperty(Context.PROVIDER_URL, ""...""); props.setProperty(Context.INITIAL_CONTEXT_FACTORY, ""...""); InitialContext context = new InitialContext(props); IlrStatelessSession session = (IlrStatelessSession)context.lookup(jndiName); ... After the IlrStatelessSession object is Document 1: [1a] does not have a reference to the most current instance in the service manager. [1b] If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. [1c] CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. [1d] RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. Document 2: [2a] or to retrieve its definition. [2b] CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. [2c] An attempt by a JRules module to try and access its data base through one such data source connection provided by the Application Server may then fail. [2d] The network connection of a data source may become invalid for a number of reasons, one typical example is that a firewall between the Application Server and the Database has a policy to discard network connections that remain idle for some time. [2e] ENVIRONMENT The exception com.ibm.websphere.ce.cm.StaleConnectionException is specific to WebSphere Application Server environments. [2f] But a similar issue can be experienced with Weblogic, see: Rule Execution Server on WebLogic unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] RESOLVING THE PROBLEM Configure the WebSphere Application Server data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html Document 3: [3a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) JRules and ODM modules such as Rule Execution Server (RES) and Rule Team Server (RTS) / Decision Center (DC) may fail to access their data source with the following type of exception present in the log: com.ibm.websphere.ce.cm.StaleConnectionException: Io exception: Connection timed out SYMPTOM The problem may occur when a JRules or ODM module accesses its data source after a period of database access inactivity. [3b] For example: * The first user accessing a RTS / DC server that remained idle overnight experiences a failure upon logging and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred at that time. [3c] * After a RES server has been processing execution requests normally for some time, an attempt to deploy a ruleset update fails and the server log shows an com.ibm.websphere.ce.cm.StaleConnectionException occurred upon an attempt to invalidate a ruleset or to retrieve its definition. [3d] CAUSE The underlying network connection for a data source is no longer valid although the data source itself remains considered active from the WebSphere Application Server data source connection pool management perspective. [3e] An attempt by a JRules module to Document 4: [4a] data source connection pool [http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp?topic=/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/udat_conpoolset.html] so as to eliminate occurrences of StaleConnectionException : * Set the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout * Set the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout The document Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] provides further information. [4b] RELATED INFORMATION #RES unable to load ruleset after period of inactivity [http://www-01.ibm.com/support/docview.wss?uid=swg21615801] Troubleshooting stale connection problems [http://www-01.ibm.com/support/docview.wss?uid=swg21247168#SCETroubleshooting] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent ",10,"[a.] Based on the provided context documents, the solution to prevent rule execution failing due to recurrent StaleConnectionException on ODM 8.8 Rule Execution Server is to configure the WebSphere Application Server data source connection pool. [b.] According to Document 2 and Document 4, you can configure the data source connection pool by: 1. [c.] Setting the Minimum connections to 0 to avoid situations where a connection is kept in the pool to meet the minimum requirement, even though it may have been idle for longer than Unused timeout. [d.] 2. [e.] Setting the values for Unused timeout and Reap timeout so that the sum does not exceed any network level idle connection timeout. [f.] Additionally, Document 4 suggests referring to the document ""Troubleshooting stale connection problems"" for further information. [g.] Document 1 mentions that the root cause of the problem is the change in the database settings for data warehouse connection, but it does not provide a solution to the StaleConnectionException issue. [h.] Document 3 provides a similar scenario where a JRules or ODM module fails to access its data source with a StaleConnectionException, but it does not provide a solution. [i.] Document 0 provides a solution to bypass the EJB3 IlrSessionFactory API and use the Java EJB API to look up rule sessions directly, but it does not address the StaleConnectionException issue. [j.] Therefore, the recommended solution to prevent rule execution failing due to recurrent StaleConnectionException on ODM 8.8 Rule Execution Server is to configure the WebSphere Application Server data source connection pool as described in Document 4.",attribution_failed,27 "ORA-01795 Error accessing Decision Center Business Console 8.7 I am working with ODM 8.7.0.0 when accessing the Business Console I am getting the below error message : ORA-01795: maximum number of expressions in a list is 1000 The diagnostics do not contain any warning nor error. The logs contain below exception : java.lang.RuntimeException: java.sql.SQLException: ORA-01795: maximum number of expressions in a list is 1000 ... Caused by: java.sql.SQLException: ORA-01795: maximum number of expressions in a list is 1000","What is this document: This document has the abstract of a technical article that is available to authorized users after you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next. abstract text Flowchart save fail with Error ORA-01795. In flowchart log you can see entries like below : UA_SYSTEM_TABLES: DELETE FROM campaign.UA_AnnotationInfo WHERE (FLOWCHARTID = XXXXXX) AND (ANCHORID in (XX,XXX...... [TABLE ACC] CODE 11528: Database Error Database error (5): [SERVERERROR] Error from Server: ORA-01795: maximum number of expressions in a list is 1000 DB vendor code: 1795 DB vendor message: unica [sdbsrc:275] link to actual document http://www.ibm.com/support/docview.wss?uid=swg21979567 [http://www.ibm.com/support/docview.wss?uid=swg21979567] --- SUBSCRIBE TO THIS APAR By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product. Notify me when this APAR changes. Notify me when an APAR for this component changes. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * Deploy throws this error Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 when this API is called /rest/security/team//resourceMappings/Environment is called. There's a query in the above method that is using a list with more than 1000 elements as part of its query. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * All users of UrbanCode Deploy * **************************************************************** * PROBLEM DESCRIPTION: * * JAVA.SQL.SQLSYNTAXERROREXCEPTION: ORA-01795: MAXIMUM NUMBER * * OF¶ EXPRESSIONS IN A LIST IS --- E com.ibm.commerce.catalog.facade.server.helpers.SearchUpdateHelpe r invalidateCacheForCatalogEntry(String, boolean, List) java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:207) at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr eparedStatement.java:884) --- ing.run(CatalogEntryIndexing.java:449) at com.ibm.commerce.threadmanagement.internal.BaseWork.run(BaseWork .java:139) at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java :264) at java.security.AccessController.doPrivileged(AccessController.jav a:228) at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:1137) at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE xecutionContextImpl.java:199) at com.ibm.ws.asynchbeans.CJWorkItemImpl.run(CJWorkItemImpl.java:18 8) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656) [3/27/14 16:21:15:413 EDT] 00000038 CatalogEntryI E com.ibm.commerce.catalog.facade.server.event.consumer.CatalogEnt ryIndexing run() java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is --- ) ... 27 more Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:225) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:53) at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr eparedStatement",The documents are missing some of the information required to answer the question.,"['What is this document:\nThis document has the abstract of a technical article that is available to authorized users after you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.\n\nabstract text\nFlowchart save fail with Error ORA-01795. In flowchart log you can see entries like below : UA_SYSTEM_TABLES: DELETE FROM campaign.UA_AnnotationInfo WHERE (FLOWCHARTID = XXXXXX) AND (ANCHORID in (XX,XXX...... [TABLE ACC] CODE 11528: Database Error Database error (5): [SERVERERROR] Error from Server: ORA-01795: maximum number of expressions in a list is 1000 DB vendor code: 1795 DB vendor message: unica [sdbsrc:275]\n\nlink to actual document\nhttp://www.ibm.com/support/docview.wss?uid=swg21979567 [http://www.ibm.com/support/docview.wss?uid=swg21979567]', "" SUBSCRIBE TO THIS APAR\nBy subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.\n\nNotify me when this APAR changes.\n\nNotify me when an APAR for this component changes.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Deploy throws this error Caused by:\n java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of\n expressions in a list is 1000 when this API is called\n /rest/security/team//resourceMappings/Environment is called.\n \n There's a query in the above method that is using a list with\n more than 1000 elements as part of its query.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * All users of UrbanCode Deploy *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * JAVA.SQL.SQLSYNTAXERROREXCEPTION: ORA-01795: MAXIMUM NUMBER *\n * OF¶ EXPRESSIONS IN A LIST IS "", ' E\n com.ibm.commerce.catalog.facade.server.helpers.SearchUpdateHelpe\n r invalidateCacheForCatalogEntry(String, boolean, List)\n java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of\n expressions in a list is 1000\n \n at\n oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445)\n at\n oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)\n at\n oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879)\n at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450)\n at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192)\n at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531)\n at\n oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState\n ment.java:207)\n at\n oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr\n eparedStatement.java:884)\n', 'ing.run(CatalogEntryIndexing.java:449)\n at\n com.ibm.commerce.threadmanagement.internal.BaseWork.run(BaseWork\n .java:139)\n at\n com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java\n :264)\n at\n java.security.AccessController.doPrivileged(AccessController.jav\n a:228)\n at\n com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:1137)\n at\n com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE\n xecutionContextImpl.java:199)\n at\n com.ibm.ws.asynchbeans.CJWorkItemImpl.run(CJWorkItemImpl.java:18\n 8)\n at\n com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656)\n \n [3/27/14 16:21:15:413 EDT] 00000038 CatalogEntryI E\n com.ibm.commerce.catalog.facade.server.event.consumer.CatalogEnt\n ryIndexing run() java.sql.SQLSyntaxErrorException: ORA-01795:\n maximum number of expressions in a list is ', ')\n ... 27 more\n Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum\n number of expressions in a list is 1000\n \n at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)\n at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)\n at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)\n at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)\n at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257)\n at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)\n at\n oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState\n ment.java:225)\n at\n oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState\n ment.java:53)\n at\n oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr\n eparedStatement']","Based on the provided context, it seems that the issue with ORA-01795 error accessing the Decision Center Business Console 8.7 in ODM 8.7.0.0 is related to a query using a list with more than 1000 elements as part of its query. The error message ""ORA-01795: maximum number of expressions in a list is 1000"" indicates that there are more than 1000 expressions in a list, causing the query to fail. To address this issue, a fix may be needed in the code that handles the query to ensure that it does not exceed the limit of 1000 expressions in a list. It is recommended to check if there is a fix available for ODM 8.7.0.0 that addresses this specific issue. Alternatively, you may need to follow the instructions provided in the APAR documentation for a temporary fix or workaround until a permanent solution is available.",0.47058823529411764,0.058823529411764705,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 mentions the ORA-01795 error in the context of a flowchart log. Document 1 describes an APAR with a similar error description, including the ORA-01795 error. Documents 2, 3, and 4 provide additional information about the error, including stack traces and error messages. The information in these documents can be used to understand the cause of the ORA-01795 error and potentially identify a solution."", ""all_relevant_sentence_keys"": [""0e"", ""0f"", ""1e"", ""1f"", ""1g"", ""2a"", ""3a"", ""4a""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a clear solution to the ORA-01795 error. However, the documents do provide some relevant information about the error, such as its description and potential causes. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a clear solution to the ORA-01795 error. However, the documents do provide some relevant information about the error, which suggests that they are not completely missing the required information."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",17,"Document 0: [0a] What is this document: This document has the abstract of a technical article that is available to authorized users after you have logged on. [0b] Please use the link to actual document below to access the full document. [0c] You will be asked to log on if you are not already logged in. [0d] After log in, if you do not have the right authorization for this document, there will be instructions on what to do next. [0e] abstract text Flowchart save fail with Error ORA-01795. [0f] In flowchart log you can see entries like below : UA_SYSTEM_TABLES: DELETE FROM campaign.UA_AnnotationInfo WHERE (FLOWCHARTID = XXXXXX) AND (ANCHORID in (XX,XXX...... [TABLE ACC] CODE 11528: Database Error Database error (5): [SERVERERROR] Error from Server: ORA-01795: maximum number of expressions in a list is 1000 DB vendor code: 1795 DB vendor message: unica [sdbsrc:275] link to actual document http://www.ibm.com/support/docview.wss?uid=swg21979567 [http://www.ibm.com/support/docview.wss?uid=swg21979567] Document 1: [1a] SUBSCRIBE TO THIS APAR By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. [1b] You can track this item individually or track all items by product. [1c] Notify me when this APAR changes. [1d] Notify me when an APAR for this component changes. [1e] APAR STATUS * CLOSED AS PROGRAM ERROR. [1f] ERROR DESCRIPTION * Deploy throws this error Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 when this API is called /rest/security/team//resourceMappings/Environment is called. [1g] There's a query in the above method that is using a list with more than 1000 elements as part of its query. [1h] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * All users of UrbanCode Deploy * **************************************************************** * PROBLEM DESCRIPTION: * * JAVA.SQL.SQLSYNTAXERROREXCEPTION: ORA-01795: MAXIMUM NUMBER * * OF¶ EXPRESSIONS IN A LIST IS Document 2: [2a] E com.ibm.commerce.catalog.facade.server.helpers.SearchUpdateHelpe r invalidateCacheForCatalogEntry(String, boolean, List) java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:207) at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr eparedStatement.java:884) Document 3: [3a] ing.run(CatalogEntryIndexing.java:449) at com.ibm.commerce.threadmanagement.internal.BaseWork.run(BaseWork .java:139) at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java :264) at java.security.AccessController.doPrivileged(AccessController.jav a:228) at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:1137) at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithE xecutionContextImpl.java:199) at com.ibm.ws.asynchbeans.CJWorkItemImpl.run(CJWorkItemImpl.java:18 8) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1656) [3/27/14 16:21:15:413 EDT] 00000038 CatalogEntryI E com.ibm.commerce.catalog.facade.server.event.consumer.CatalogEnt ryIndexing run() java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is Document 4: [4a] ) ... 27 more Caused by: java.sql.SQLSyntaxErrorException: ORA-01795: maximum number of expressions in a list is 1000 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450) at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:257) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:225) at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedState ment.java:53) at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPr eparedStatement ",1,[a.] The documents are missing some of the information required to answer the question.,success,28 How do I run the prerequisite scan for jazzSM? How do I run the prerequisite scan? ,"TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. CAUSE Upon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. DIAGNOSING THE PROBLEM During installation the following error is seen in the GUI installation window and logs: * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. This causes the install to stop even though all the prerequisites are up to date. SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level. Use the following link on Fix Central to upgrade to the latest prerequisite scanner. http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. This causes the install to stop even though all the prerequisites are up to date. SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level. Use the following link on Fix Central to upgrade to the latest prerequisite scanner. http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv --- * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. --- * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.","To run the prerequisite scan for JazzSM, you need to pass both the product codes for DASH and JazzSM to the prerequisite scanner script. You can do this by running the prerequisite scanner script with the following command: prereq_checker.bat DASH_CODE JazzSM_CODE Replace DASH_CODE with the product code for DASH and JazzSM_CODE with the product code for JazzSM. This will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. Note: The product codes for DASH and JazzSM can be found in the table mentioned in Document 3 and Document 4.","['TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. \n\nCAUSE\nUpon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. \n\nDIAGNOSING THE PROBLEM\nDuring installation the following error is seen in the GUI installation window and logs: \n\n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met,', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" \nfor all the components. This causes the install to stop even though all the prerequisites are up to date. \n\nSYMPTOM\nThe deployment.log show the following error code, Prerequisite scan failed with return code 5.\n\n\nCAUSE\nPrerequisite scanner defect\n\nENVIRONMENT\nJazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3\n\nDIAGNOSING THE PROBLEM\nNote the prerequisite scanner version that is currently being used.\n\nRESOLVING THE PROBLEM\nUpgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level.\n\n\n\n\n\nUse the following link on Fix Central to upgrade to the latest prerequisite scanner.\nhttp://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536]\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" \nfor all the components. This causes the install to stop even though all the prerequisites are up to date. \n\nSYMPTOM\nThe deployment.log show the following error code, Prerequisite scan failed with return code 5.\n\n\nCAUSE\nPrerequisite scanner defect\n\nENVIRONMENT\nJazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3\n\nDIAGNOSING THE PROBLEM\nNote the prerequisite scanner version that is currently being used.\n\nRESOLVING THE PROBLEM\nUpgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level.\n\n\n\n\n\nUse the following link on Fix Central to upgrade to the latest prerequisite scanner.\nhttp://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536]\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv', ' * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. \n\nThe following table contains the product codes for the various integration services:\n[/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] \n\nIn this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: \n\n * \n * \n * \n\n\nThe above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.', ' * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. \n\nThe following table contains the product codes for the various integration services:\n[/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] \n\nIn this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: \n\n * \n * \n * \n\n\nThe above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.']","To run the prerequisite scan for JazzSM, you need to upgrade the prerequisite scanner to version 1.2.0.11 or higher. This upgrade will fix the defect causing the scan to fail. You can find the upgrade link on Fix Central at http://www-01.ibm.com/support/docview.wss?uid=swg24039536. Make sure to use the latest version of the prerequisite scanner to ensure a successful prerequisite scan before installing JazzSM components.",0.9642857142857143,0.21428571428571427,0.2222222222222222,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides information about the installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components, including the use of the prerequisite scanner. Documents 1 and 2 discuss the prerequisite scanner step failing with an error, but the result.txt showing a pass for all components. Documents 3 and 4 provide information on how to run the prerequisite scan for JazzSM, including passing both product codes to the prerequisite scanner script. A step-by-step breakdown of the information provided in the documents reveals that they offer guidance on running the prerequisite scanner, troubleshooting common issues, and resolving problems related to the installation of JazzSM components."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that to run the prerequisite scan for JazzSM, you need to pass both the product codes for DASH and JazzSM to the prerequisite scanner script. This claim is supported by sentences 3b and 3c in Document 3, and sentences 4b and 4c in Document 4. The response also provides a command to run the prerequisite scanner script, which is not directly supported by the documents, but the concept of passing product codes is supported. The response states that this will provide a detailed listing of the prerequisites for both products, which is supported by sentences 3c and 3d in Document 3, and sentences 4c and 4d in Document 4. The response mentions that the product codes can be found in the table mentioned in Document 3 and Document 4, which is supported by sentences 3d and 4d. Overall, the response is partially supported by the documents, but some information is not directly supported."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is partially supported by the documents. Sentences 3b and 3c in Document 3, and sentences 4b and 4c in Document 4 support the claim that both product codes need to be passed to the prerequisite scanner script."", ""supporting_sentence_keys"": [""3b"", ""3c"", ""4b"", ""4c""], ""fully_supported"": false}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is not directly supported by the documents. While the concept of passing product codes is supported, the specific command is not mentioned in the documents."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the documents. Sentences 3c and 3d in Document 3, and sentences 4c and 4d in Document 4 support the claim that running the prerequisite scanner script will provide a detailed listing of the prerequisites for both products."", ""supporting_sentence_keys"": [""3c"", ""3d"", ""4c"", ""4d""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the documents. Sentences 3d and 4d support the claim that the product codes can be found in the table mentioned in Document 3 and Document 4."", ""supporting_sentence_keys"": [""3d"", ""4d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3b"", ""3c"", ""3d"", ""4b"", ""4c"", ""4d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",28,"Document 0: [0a] TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. [0b] CAUSE Upon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. [0c] DIAGNOSING THE PROBLEM During installation the following error is seen in the GUI installation window and logs: * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [0d] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. [1b] This causes the install to stop even though all the prerequisites are up to date. [1c] SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. [1d] CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. [1e] RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. [1f] This defect is fixed at this level. [1g] Use the following link on Fix Central to upgrade to the latest prerequisite scanner. [1h] http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv Document 2: [2a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. [2b] This causes the install to stop even though all the prerequisites are up to date. [2c] SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. [2d] CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. [2e] RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. [2f] This defect is fixed at this level. [2g] Use the following link on Fix Central to upgrade to the latest prerequisite scanner. [2h] http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv Document 3: [3a] * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [3b] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. [3c] In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. [3d] The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. Document 4: [4a] * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [4b] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. [4c] In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. [4d] The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. ",4,"[a.] To run the prerequisite scan for JazzSM, you need to pass both the product codes for DASH and JazzSM to the prerequisite scanner script. [b.] You can do this by running the prerequisite scanner script with the following command: prereq_checker.bat DASH_CODE JazzSM_CODE Replace DASH_CODE with the product code for DASH and JazzSM_CODE with the product code for JazzSM. [c.] This will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. [d.] Note: The product codes for DASH and JazzSM can be found in the table mentioned in Document 3 and Document 4.",success,29 Where I can get ITNM 4.2.0.1 GA version download details with Part number?. How to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA) using the Passport Advantage Web site?. ,". Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below. More information The IBM Tivoli Network Manager IP Edition V4.2 library of publications are available from IBM Knowledge Center at https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html] Downloading and installing the product 1. Download all of the parts that you need, both required and optional. The parts are listed in the sections below. 2. Unpack each of the parts into a single temporary directory on your system. 3. Follow the instructions in the Installing [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/install/task/ins_installing.html] section of the IBM Knowledge Center to install the product. Supported operating systems On IBM® PowerPC-based systems, the following versions are supported: * AIX® 6.1 iSeries and pSeries * AIX --- Manager. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below. Downloading and assembling the product 1. Download all of the parts that you need, both required and optional. The parts are listed by operating system in the tabs below. 2. Unpack each of the parts into a single temporary directory on your system. If you want Network Manager to install IBM Tivoli Netcool/OMNIbus, do not rename the Tivoli Netcool/OMNIbus package. 3. Follow the instructions in the Quick Start Guide to install the product. To see the part numbers for your platform, click the appropriate link below. [http://www.ibm.com/i/c.gif] [http://www.ibm.com/i/c.gif] AIX [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028958] [http://www.ibm.com/i/c.gif] Linux [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028957] [http://www.ibm.com/i/c.gif] Linux zSeries [http --- oli Network Management Information Center [http://www.ibm.com/support/knowledgecenter/SSNFET]. Downloading and assembling the product 1. Navigate your browser to the Find Downloads and Media [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] page on the IBM Passport Advantage Online website. You must log on to continue. 2. Select the Find by part number search option under Download finder options. 3. Search for each downloadable image by part number (parts are listed and described by operating system in the tabbed section of this document). 4. Download all of the parts that you need. 5. Unpack each of the parts into a single temporary directory on your system. If you want to install Tivoli Netcool/OMNIbus as part of the Network Manager installation process, you must download the Tivoli Netcool/OMNIbus installation package to a specific location and point the Network Manager installer to that location. Do not extract or rename the Tivoli Netcool/OMNIbus installation package. 6. Open the Quick Start image and follow the instructions in the Quick Start Guide to install the base --- the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]. More information See the Latest information and critical fixes for Business Process Manager Advanced [http://www.ibm.com/support/search.wss?q=ibpma75relnotes], Release notes [http://www.ibm.com/support/docview.wss?uid=swg27021575], and IBM Business Process Manager Advanced product package [http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5mx/topic/com.ibm.wbpm.imuc.ebpm.doc/topics/cins_bpm_pc_ps_package.html]. Space requirements Refer to the Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27023005] page for this platform for space requirements. Downloading and assembling the product 1. Ensure that your workstation has sufficient space to store both the files you must download from IBM Passport Advantage and the extracted installation image. 2. Navigate to the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] and download all of the parts that you need. The parts are listed by platform in --- DOWNLOADABLE FILES ABSTRACT This document describes how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 using the Passport Advantage Web site. DOWNLOAD DESCRIPTION IBM® Tivoli® Network Manager IP Edition discovers networks, including layer 1 optical networks, and layer 2 and 3 IP networks. Network Manager also discovers mobile networks (including LTE). In addition, Network Manager integrates network topology information with alert data from IBM Tivoli Netcool/OMNIbus so that operators can visualize and understand the layout of complex networks, and diagnose and solve network problems in real time. After logging into IBM's Passport Advantage Online Web site at https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm], click Software download & media access, then click Download finder, then select Find by product description and type in Tivoli Network Manager. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below. More information The IBM Tivoli Network Manager IP Edition V4","The documents are missing some of the information required to answer the question about the ITNM 4.2.0.1 GA version download details with Part number. However, Document 4 provides information on how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA) using the Passport Advantage Web site. To download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA), follow these steps: 1. Log into IBM's Passport Advantage Online Web site at https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm. 2. Click Software download & media access, then click Download finder. 3. Select Find by product description and type in Tivoli Network Manager. 4. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. 5. Download all the required parts. 6. Unpack each of the parts into a single temporary directory on your system. 7. Follow the instructions in the Quick Start Guide to install the product. Note: The document does not provide the part number for the ITNM 4.2.0.1 GA version.","['. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below.\n\nMore information\nThe IBM Tivoli Network Manager IP Edition V4.2 library of publications are available from IBM Knowledge Center at https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html]\n\nDownloading and installing the product\n\n 1. Download all of the parts that you need, both required and optional. The parts are listed in the sections below.\n 2. Unpack each of the parts into a single temporary directory on your system.\n 3. Follow the instructions in the Installing [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/install/task/ins_installing.html] section of the IBM Knowledge Center to install the product. \n\n \n\n\n\nSupported operating systems\n\nOn IBM® PowerPC-based systems, the following versions are supported:\n\n * AIX® 6.1 iSeries and pSeries\n * AIX ', ' Manager. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below.\n\nDownloading and assembling the product\n\n 1. Download all of the parts that you need, both required and optional. The parts are listed by operating system in the tabs below. \n 2. Unpack each of the parts into a single temporary directory on your system. If you want Network Manager to install IBM Tivoli Netcool/OMNIbus, do not rename the Tivoli Netcool/OMNIbus package.\n 3. Follow the instructions in the Quick Start Guide to install the product. \n\n \n\nTo see the part numbers for your platform, click the appropriate link below. \n\n[http://www.ibm.com/i/c.gif] [http://www.ibm.com/i/c.gif] AIX [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028958] [http://www.ibm.com/i/c.gif] Linux [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028957] [http://www.ibm.com/i/c.gif] Linux zSeries [http', 'oli Network Management Information Center [http://www.ibm.com/support/knowledgecenter/SSNFET].\n\nDownloading and assembling the product\n\n 1. Navigate your browser to the Find Downloads and Media [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] page on the IBM Passport Advantage Online website. You must log on to continue. \n 2. Select the Find by part number search option under Download finder options. \n 3. Search for each downloadable image by part number (parts are listed and described by operating system in the tabbed section of this document). \n 4. Download all of the parts that you need.\n 5. Unpack each of the parts into a single temporary directory on your system. If you want to install Tivoli Netcool/OMNIbus as part of the Network Manager installation process, you must download the Tivoli Netcool/OMNIbus installation package to a specific location and point the Network Manager installer to that location. Do not extract or rename the Tivoli Netcool/OMNIbus installation package.\n 6. Open the Quick Start image and follow the instructions in the Quick Start Guide to install the base', ' the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm].\n\n\nMore information\nSee the Latest information and critical fixes for Business Process Manager Advanced [http://www.ibm.com/support/search.wss?q=ibpma75relnotes], Release notes [http://www.ibm.com/support/docview.wss?uid=swg27021575], and IBM Business Process Manager Advanced product package [http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5mx/topic/com.ibm.wbpm.imuc.ebpm.doc/topics/cins_bpm_pc_ps_package.html]. \n\n\nSpace requirements\nRefer to the Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27023005] page for this platform for space requirements. \n\n\nDownloading and assembling the product \n\n 1. Ensure that your workstation has sufficient space to store both the files you must download from IBM Passport Advantage and the extracted installation image.\n \n \n 2. Navigate to the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] and download all of the parts that you need. The parts are listed by platform in', "" DOWNLOADABLE FILES\n\nABSTRACT\n This document describes how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 using the Passport Advantage Web site. \n\nDOWNLOAD DESCRIPTION\n\n\nIBM® Tivoli® Network Manager IP Edition discovers networks, including layer 1 optical networks, and layer 2 and 3 IP networks. Network Manager also discovers mobile networks (including LTE). In addition, Network Manager integrates network topology information with alert data from IBM Tivoli Netcool/OMNIbus so that operators can visualize and understand the layout of complex networks, and diagnose and solve network problems in real time.\n\nAfter logging into IBM's Passport Advantage Online Web site at https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm], click Software download & media access, then click Download finder, then select Find by product description and type in Tivoli Network Manager. Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. All Tivoli Network Manager IP Edition download images are described below.\n\nMore information\nThe IBM Tivoli Network Manager IP Edition V4""]","Based on the context provided, here are the details on how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA) using the Passport Advantage website: 1. Navigate to the Passport Advantage Online website (https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm). 2. Log in to your account. 3. Click on ""Software download & media access"", then click on ""Download finder"". 4. Select the ""Find by product description"" option and type in ""Tivoli Network Manager"" to search for the product. 5. Expand the ""Tivoli Software eAssembly"" section and select the images you wish to download. The required parts to install IBM Tivoli Network Manager IP Edition Version 4.2.0.1 Multilingual are: Part # Description CNE9VEN IBM Tivoli Network Manager IP Edition 4.2.0.1 for Linux CNE9WEN IBM Tivoli Network Manager IP Edition 4.2.0.1 for AIX CNE9UML IBM Tivoli Network Manager IP Edition V4.2.0.1 Quick Start Guide 6. Download all the required parts. 7. Unpack each of the parts into a single temporary directory on your system. 8. Follow the instructions in the IBM Tivoli Network Manager IP Edition V4.2 Quick Start Guide to install the product. The Quick Start Guide is available for download from the IBM Knowledge Center at: https://www-01.ibm.com/support/docview.wss?uid=swg27048605 So in summary, the GA version of IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 can be downloaded from the Passport Advantage website using the part numbers and instructions provided above.",0.0,0.0,0.0,0.0,,56,"Document 0: [0a] . [0b] Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. [0c] All Tivoli Network Manager IP Edition download images are described below. [0d] More information The IBM Tivoli Network Manager IP Edition V4.2 library of publications are available from IBM Knowledge Center at https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/itnm/ip/wip/common/welcome.html] Downloading and installing the product 1. [0e] Download all of the parts that you need, both required and optional. [0f] The parts are listed in the sections below. [0g] 2. [0h] Unpack each of the parts into a single temporary directory on your system. [0i] 3. [0j] Follow the instructions in the Installing [https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/install/task/ins_installing.html] section of the IBM Knowledge Center to install the product. [0k] Supported operating systems On IBM® PowerPC-based systems, the following versions are supported: * AIX® 6.1 iSeries and pSeries * AIX Document 1: [1a] Manager. [1b] Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. [1c] All Tivoli Network Manager IP Edition download images are described below. [1d] Downloading and assembling the product 1. [1e] Download all of the parts that you need, both required and optional. [1f] The parts are listed by operating system in the tabs below. [1g] 2. [1h] Unpack each of the parts into a single temporary directory on your system. [1i] If you want Network Manager to install IBM Tivoli Netcool/OMNIbus, do not rename the Tivoli Netcool/OMNIbus package. [1j] 3. [1k] Follow the instructions in the Quick Start Guide to install the product. [1l] To see the part numbers for your platform, click the appropriate link below. [1m] [http://www.ibm.com/i/c.gif] [http://www.ibm.com/i/c.gif] AIX [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028958] [http://www.ibm.com/i/c.gif] Linux [http://www.ibm.com/support/docview.wss?rs=3118&uid=swg24028957] [http://www.ibm.com/i/c.gif] Linux zSeries [http Document 2: [2a] oli Network Management Information Center [http://www.ibm.com/support/knowledgecenter/SSNFET]. [2b] Downloading and assembling the product 1. [2c] Navigate your browser to the Find Downloads and Media [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] page on the IBM Passport Advantage Online website. [2d] You must log on to continue. [2e] 2. [2f] Select the Find by part number search option under Download finder options. [2g] 3. [2h] Search for each downloadable image by part number (parts are listed and described by operating system in the tabbed section of this document). [2i] 4. [2j] Download all of the parts that you need. [2k] 5. [2l] Unpack each of the parts into a single temporary directory on your system. [2m] If you want to install Tivoli Netcool/OMNIbus as part of the Network Manager installation process, you must download the Tivoli Netcool/OMNIbus installation package to a specific location and point the Network Manager installer to that location. [2n] Do not extract or rename the Tivoli Netcool/OMNIbus installation package. [2o] 6. [2p] Open the Quick Start image and follow the instructions in the Quick Start Guide to install the base Document 3: [3a] the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]. [3b] More information See the Latest information and critical fixes for Business Process Manager Advanced [http://www.ibm.com/support/search.wss?q=ibpma75relnotes], Release notes [http://www.ibm.com/support/docview.wss?uid=swg27021575], and IBM Business Process Manager Advanced product package [http://publib.boulder.ibm.com/infocenter/dmndhelp/v7r5mx/topic/com.ibm.wbpm.imuc.ebpm.doc/topics/cins_bpm_pc_ps_package.html]. [3c] Space requirements Refer to the Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27023005] page for this platform for space requirements. [3d] Downloading and assembling the product 1. [3e] Ensure that your workstation has sufficient space to store both the files you must download from IBM Passport Advantage and the extracted installation image. [3f] 2. [3g] Navigate to the Passport Advantage website [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] and download all of the parts that you need. [3h] The parts are listed by platform in Document 4: [4a] DOWNLOADABLE FILES ABSTRACT This document describes how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 using the Passport Advantage Web site. [4b] DOWNLOAD DESCRIPTION IBM® Tivoli® Network Manager IP Edition discovers networks, including layer 1 optical networks, and layer 2 and 3 IP networks. [4c] Network Manager also discovers mobile networks (including LTE). [4d] In addition, Network Manager integrates network topology information with alert data from IBM Tivoli Netcool/OMNIbus so that operators can visualize and understand the layout of complex networks, and diagnose and solve network problems in real time. [4e] After logging into IBM's Passport Advantage Online Web site at https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm], click Software download & media access, then click Download finder, then select Find by product description and type in Tivoli Network Manager. [4f] Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. [4g] All Tivoli Network Manager IP Edition download images are described below. [4h] More information The IBM Tivoli Network Manager IP Edition V4 ",17,"[a.] The documents are missing some of the information required to answer the question about the ITNM 4.2.0.1 GA version download details with Part number. [b.] However, Document 4 provides information on how to download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA) using the Passport Advantage Web site. [c.] To download and install IBM Tivoli Network Manager IP Edition Version 4.2 Fix Pack 1 (GA), follow these steps: 1. [d.] Log into IBM's Passport Advantage Online Web site at https://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm. [e.] 2. [f.] Click Software download & media access, then click Download finder. [g.] 3. [h.] Select Find by product description and type in Tivoli Network Manager. [i.] 4. [j.] Expand the Tivoli Software eAssembly, and select the images you wish to download from that list. [k.] 5. [l.] Download all the required parts. [m.] 6. [n.] Unpack each of the parts into a single temporary directory on your system. [o.] 7. [p.] Follow the instructions in the Quick Start Guide to install the product. [q.] Note: The document does not provide the part number for the ITNM 4.2.0.1 GA version.",attribution_failed,30 ODR OOM issue I got ODR OOM after upgrading the WAS to v8553. No configuration or traffic load changing. Is there any known way to solve the problem? ," 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d Reviewing the application server trace.log we can see the message arrive and the error message returned: [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI /FinancialAdvice/CpuAndSleepBound ... [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound * Scenario 2 - ODR Configuration This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application: [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) The Daeja Virtual viewer works as expected when accessing the node that hosts the viewer directly. However when the viewer is launched using the Load Balancer URL, it fails to load at all and only a white screen is seen in its place. SYMPTOM Seen in place of viewer and loaded document: [/support/docview.wss?uid=swg22008878&aid=1] [/support/docview.wss?uid=swg22008878&aid=1] CAUSE Caching is enabled in the Websphere OnDemand Router (WAS ODR) and this causes WAS ODR to add its own cache control headers. These cache-control headers prevent the client PC from making the required callbacks to the back end webserver to obtain the resources it needs to start. ENVIRONMENT Any load balanced environment using Webshere OnDemand Router (ODR) DIAGNOSING THE PROBLEM To diagnose this issue, the developer tools in the browser need to be used to analyse the network requests. In the console log for the success case, you should see a call for ""getViewoneBootstrap"" - this call does not appear anywhere --- : Wed, XX Sep XXXX 14:15:27 GMT Content-Type: text/plain Last-Modified: Wed, XX Jul XXXX 14:33:38 GMT Content-Length: 9131 Content-Language: en-GB RESOLVING THE PROBLEM Disable the WAS ODR caching completely form the Admin console: Servers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings -> Caching From here, uncheck the ""Enable caching"" tick box. Restart the application in full for the setting to take effect. RELATED INFORMATION WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html]",The documents are missing some of the information required to answer the question.,"[' 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d\n Reviewing the application server trace.log we can see the message arrive and the error message returned:\n [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI\n /FinancialAdvice/CpuAndSleepBound\n ...\n [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound \n \n * Scenario 2 - ODR Configuration\n This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application:\n \n [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The Daeja Virtual viewer works as expected when accessing the node that hosts the viewer directly. \nHowever when the viewer is launched using the Load Balancer URL, it fails to load at all and only a white screen is seen in its place. \n\nSYMPTOM\nSeen in place of viewer and loaded document:\n\n[/support/docview.wss?uid=swg22008878&aid=1] [/support/docview.wss?uid=swg22008878&aid=1]\n\n\nCAUSE\nCaching is enabled in the Websphere OnDemand Router (WAS ODR) and this causes WAS ODR to add its own cache control headers. These cache-control headers prevent the client PC from making the required callbacks to the back end webserver to obtain the resources it needs to start.\n\nENVIRONMENT\nAny load balanced environment using Webshere OnDemand Router (ODR)\n\nDIAGNOSING THE PROBLEM\nTo diagnose this issue, the developer tools in the browser need to be used to analyse the network requests.\n\n\n\n\nIn the console log for the success case, you should see a call for ""getViewoneBootstrap"" - this call does not appear anywhere', ': Wed, XX Sep XXXX 14:15:27 GMT\nContent-Type: text/plain\nLast-Modified: Wed, XX Jul XXXX 14:33:38 GMT\nContent-Length: 9131\nContent-Language: en-GB\n\n\n\n\nRESOLVING THE PROBLEM\nDisable the WAS ODR caching completely form the Admin console: \n\n\nServers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings\n-> Caching\nFrom here, uncheck the ""Enable caching"" tick box. \n\nRestart the application in full for the setting to take effect. \n\nRELATED INFORMATION\n WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html]']","Based on the provided context, there are no specific mentions of an ODR Out of Memory (OOM) issue directly related to upgrading WebSphere Application Server (WAS) to version 8.5.5. However, there are some recommendations and fixes provided for ODR-related issues in different versions of WebSphere products. To troubleshoot and potentially address the ODR OOM issue after upgrading to WAS v8553, you may consider the following general steps: 1. Check the release notes or known issues for WAS version 8.5.5 to see if there are any documented ODR-related issues or memory management updates. 2. Analyze memory usage on the server hosting the ODR to determine if it is indeed running out of memory. 3. Consider tuning the JVM memory settings for the ODR component to allocate more memory if needed. 4. Ensure that there are no memory leaks or inefficient processes causing the OOM error. 5. Contact IBM support for additional assistance or to inquire about any specific fixes or recommendations for ODR OOM issues related to the WAS v8553 upgrade. Please note that addressing OOM issues can be complex and may require a detailed analysis of the system configuration and underlying causes of the problem.",1.0,0.01818181818181818,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides information about a 404 error in an ODR server configuration problem. Documents 1 and 2 provide troubleshooting steps for resolving issues. Document 3 discusses a problem with the Daeja Virtual viewer and provides a solution related to caching in the Websphere OnDemand Router (WAS ODR). Document 4 provides information on how to disable WAS ODR caching. However, none of these documents directly address the ODR OOM issue after upgrading WAS to v8553. The question requires information about solving an ODR OOM issue, which is not directly provided in the documents."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""1i"", ""1j"", ""1k"", ""1l"", ""1m"", ""1n"", ""1o"", ""1p"", ""1q"", ""1r"", ""1s"", ""1t"", ""1u"", ""1v"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""2i"", ""2j"", ""2k"", ""2l"", ""2m"", ""2n"", ""2o"", ""2p"", ""2q"", ""2r"", ""2s"", ""2t"", ""2u"", ""2v"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""4a"", ""4b"", ""4c""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the ODR OOM issue after upgrading WAS to v8553. The documents provide information about troubleshooting steps, caching issues, and other related topics, but they do not provide a direct solution to the ODR OOM issue."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents directly address the ODR OOM issue after upgrading WAS to v8553."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",55,"Document 0: [0a] 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d Reviewing the application server trace.log we can see the message arrive and the error message returned: [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI /FinancialAdvice/CpuAndSleepBound ... [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound * Scenario 2 - ODR Configuration This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. [0b] Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application: [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd Document 1: [1a] What steps have already been tried to resolve the issue ? [1b] F. What changes have been made recently when the issue started occurring ? [1c] G. Was new functionality is recently added to the application? [1d] H. Was the software or hardware recently upgraded? [1e] I. [1f] Has MDM application (or particular transaction or workload) always been slow? [1g] If not, did it slow down when more users were added ? [1h] More data? [1i] New scenario? [1j] 3. [1k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [1l] if enabled, at what level ? [1m] Properties.jar Clusters/Instances ? [1n] Any other applications installed along side MDM on the same WAS instance? [1o] Database server has anything other running than MDM ? [1p] 4. [1q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [1r] Is this issue reproducible ? [1s] A. [1t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [1u] Does it appear to happen at certain times of day? [1v] Under specific Document 2: [2a] What steps have already been tried to resolve the issue ? [2b] F. What changes have been made recently when the issue started occurring ? [2c] G. Was new functionality is recently added to the application? [2d] H. Was the software or hardware recently upgraded? [2e] I. [2f] Has MDM application (or particular transaction or workload) always been slow? [2g] If not, did it slow down when more users were added ? [2h] More data? [2i] New scenario? [2j] 3. [2k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [2l] if enabled, at what level ? [2m] Properties.jar Clusters/Instances ? [2n] Any other applications installed along side MDM on the same WAS instance? [2o] Database server has anything other running than MDM ? [2p] 4. [2q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [2r] Is this issue reproducible ? [2s] A. [2t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [2u] Does it appear to happen at certain times of day? [2v] Under specific Document 3: [3a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) The Daeja Virtual viewer works as expected when accessing the node that hosts the viewer directly. [3b] However when the viewer is launched using the Load Balancer URL, it fails to load at all and only a white screen is seen in its place. [3c] SYMPTOM Seen in place of viewer and loaded document: [/support/docview.wss?uid=swg22008878&aid=1] [/support/docview.wss?uid=swg22008878&aid=1] CAUSE Caching is enabled in the Websphere OnDemand Router (WAS ODR) and this causes WAS ODR to add its own cache control headers. [3d] These cache-control headers prevent the client PC from making the required callbacks to the back end webserver to obtain the resources it needs to start. [3e] ENVIRONMENT Any load balanced environment using Webshere OnDemand Router (ODR) DIAGNOSING THE PROBLEM To diagnose this issue, the developer tools in the browser need to be used to analyse the network requests. [3f] In the console log for the success case, you should see a call for ""getViewoneBootstrap"" - this call does not appear anywhere Document 4: [4a] : Wed, XX Sep XXXX 14:15:27 GMT Content-Type: text/plain Last-Modified: Wed, XX Jul XXXX 14:33:38 GMT Content-Length: 9131 Content-Language: en-GB RESOLVING THE PROBLEM Disable the WAS ODR caching completely form the Admin console: Servers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings -> Caching From here, uncheck the ""Enable caching"" tick box. [4b] Restart the application in full for the setting to take effect. [4c] RELATED INFORMATION WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html] ",1,[a.] The documents are missing some of the information required to answer the question.,success,31 How to generate Javacores automatically in on hung threads reported in SystemOut.log for WebSphere Application Server? Need Javacores to be generated on hung threads messages reported in SystemOut.log for WebSphere Applicaiton Server.Example:WSVR0605W: Thread has been active for and may be hung. There are in total in the server that may be hung.," occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. --- CEST] 0000000d ThreadMonitor W WSVR0605W: Thread ""WorkManager.es-workmanager : 9"" (0000012e) has been active for 602495 milliseconds and may be hung. There is/are 5 thread(s) in total in the server that may be hung. at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:231) at com.ibm.ws.util.BoundedBuffer.waitPut_(BoundedBuffer.java:229) at com.ibm.ws.util.BoundedBuffer.put(BoundedBuffer.java:339) at com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1189) at com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1040) at com.ibm.ws.asynchbeans.WorkItemImpl$PoolExecuteProxy.run(WorkItemImpl.java:197) at com.ibm.ws.asynchbeans.WorkItemImpl.executeOnPool(WorkItemImpl.java:211) at com.ibm.ws.asynchbeans.WorkManagerImpl.queueWorkItemForDispatch(WorkManagerImpl.java:425) at com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:381) at com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:510 --- Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. There is/are 16 thread(s) in total in the server that may be hung. at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf --- Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. There is/are 16 thread(s) in total in the server that may be hung. at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf --- Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. There is/are 16 thread(s) in total in the server that may be hung. at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf",The documents are missing some of the information required to answer the question.,"[' occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has\n been active for 628025 milliseconds and may be hung. There\n is/are 1 thread(s) in total in the server that may be hung.\n at\n com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C\n onnectionFactoryBuilderImpl.java:436)\n at\n javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer\n ence(NamingManager.java:501)\n at\n javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j\n ava:365)\n at\n com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE\n xt(Helpers.java:927)\n ...\n \n WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for\n 627799 milliseconds and may be hung. ', ' CEST] 0000000d ThreadMonitor W WSVR0605W: Thread ""WorkManager.es-workmanager : 9"" (0000012e) has been active for 602495 milliseconds and may be hung. There is/are 5 thread(s) in total in the server that may be hung.\nat java.lang.Object.wait(Native Method)\nat java.lang.Object.wait(Object.java:231)\nat com.ibm.ws.util.BoundedBuffer.waitPut_(BoundedBuffer.java:229)\nat com.ibm.ws.util.BoundedBuffer.put(BoundedBuffer.java:339)\nat com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1189)\nat com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1040)\nat com.ibm.ws.asynchbeans.WorkItemImpl$PoolExecuteProxy.run(WorkItemImpl.java:197)\nat com.ibm.ws.asynchbeans.WorkItemImpl.executeOnPool(WorkItemImpl.java:211)\nat com.ibm.ws.asynchbeans.WorkManagerImpl.queueWorkItemForDispatch(WorkManagerImpl.java:425)\nat com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:381)\nat com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:510', 'Exception() is stuck waiting on a response to\n the OracleConnectionWrapper.getMetaData() method call:\n \n [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W\n WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has\n been active for 304721 milliseconds and may be hung. There\n is/are 16 thread(s) in total in the server that may be hung.\n at\n oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection\n Wrapper.java:150)\n at\n com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe\n lf(WSRdbManagedConnectionImpl.java:1480)\n at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n at\n sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor\n Impl.java:60)\n at\n sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod\n AccessorImpl.java:37)\n at java.lang.reflect.Method.invoke(Method.java:611)\n at\n com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf', 'Exception() is stuck waiting on a response to\n the OracleConnectionWrapper.getMetaData() method call:\n \n [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W\n WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has\n been active for 304721 milliseconds and may be hung. There\n is/are 16 thread(s) in total in the server that may be hung.\n at\n oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection\n Wrapper.java:150)\n at\n com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe\n lf(WSRdbManagedConnectionImpl.java:1480)\n at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n at\n sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor\n Impl.java:60)\n at\n sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod\n AccessorImpl.java:37)\n at java.lang.reflect.Method.invoke(Method.java:611)\n at\n com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf', 'Exception() is stuck waiting on a response to\n the OracleConnectionWrapper.getMetaData() method call:\n \n [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W\n WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has\n been active for 304721 milliseconds and may be hung. There\n is/are 16 thread(s) in total in the server that may be hung.\n at\n oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection\n Wrapper.java:150)\n at\n com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe\n lf(WSRdbManagedConnectionImpl.java:1480)\n at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n at\n sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor\n Impl.java:60)\n at\n sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod\n AccessorImpl.java:37)\n at java.lang.reflect.Method.invoke(Method.java:611)\n at\n com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf']","To generate Javacores automatically on hung threads reported in SystemOut.log for WebSphere Application Server, follow these steps: 1. Set the property `com.ibm.websphere.threadmonitor.dump.java` to true. 2. If the `com.ibm.websphere.threadmonitor.dump.java.track` property is not set, set it to true as well. 3. If the need arises to continuously generate Javacores on hung threads, set the `com.ibm.websphere.threadmonitor.dump.java.track` property to 1. 4. These properties will ensure that Javacores are automatically generated for any hung threads reported in the SystemOut.log file based on the specified time interval.",0.6666666666666666,0.05555555555555555,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. They provide examples of hung thread detection messages in the SystemOut.log for WebSphere Application Server, which is relevant to the question of generating Javacores automatically for hung threads. However, none of the documents provide a direct answer to the question of how to generate Javacores automatically."", ""all_relevant_sentence_keys"": [""0a"", ""0c"", ""0d"", ""0e"", ""1a"", ""1b"", ""2a"", ""2b"", ""3a"", ""3b"", ""4a"", ""4b""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide a direct answer to the question of how to generate Javacores automatically. The documents only provide examples of hung thread detection messages, but do not explain how to generate Javacores for these threads."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct answer to the question of how to generate Javacores automatically. The documents only provide examples of hung thread detection messages, but do not explain how to generate Javacores for these threads."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",18,"Document 0: [0a] occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [0b] . [0c] The SystemOut.log will show the following hung thread detection messages: . [0d] WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. [0e] There is/are 1 thread(s) in total in the server that may be hung. [0f] at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. Document 1: [1a] CEST] 0000000d ThreadMonitor W WSVR0605W: Thread ""WorkManager.es-workmanager : 9"" (0000012e) has been active for 602495 milliseconds and may be hung. [1b] There is/are 5 thread(s) in total in the server that may be hung. [1c] at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:231) at com.ibm.ws.util.BoundedBuffer.waitPut_(BoundedBuffer.java:229) at com.ibm.ws.util.BoundedBuffer.put(BoundedBuffer.java:339) at com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1189) at com.ibm.ws.util.ThreadPool.execute(ThreadPool.java:1040) at com.ibm.ws.asynchbeans.WorkItemImpl$PoolExecuteProxy.run(WorkItemImpl.java:197) at com.ibm.ws.asynchbeans.WorkItemImpl.executeOnPool(WorkItemImpl.java:211) at com.ibm.ws.asynchbeans.WorkManagerImpl.queueWorkItemForDispatch(WorkManagerImpl.java:425) at com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:381) at com.ibm.ws.asynchbeans.WorkManagerImpl.startWork(WorkManagerImpl.java:510 Document 2: [2a] Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. [2b] There is/are 16 thread(s) in total in the server that may be hung. [2c] at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf Document 3: [3a] Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. [3b] There is/are 16 thread(s) in total in the server that may be hung. [3c] at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf Document 4: [4a] Exception() is stuck waiting on a response to the OracleConnectionWrapper.getMetaData() method call: [05/24/12 12:06:35:286 EST] 00000016 ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 32"" (000000d6) has been active for 304721 milliseconds and may be hung. [4b] There is/are 16 thread(s) in total in the server that may be hung. [4c] at oracle.jdbc.OracleConnectionWrapper.getMetaData(OracleConnection Wrapper.java:150) at com.ibm.ws.rsadapter.spi.WSRdbManagedConnectionImpl.introspectSe lf(WSRdbManagedConnectionImpl.java:1480) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at com.ibm.ws.ffdc.impl.Formatters$IntrospectSelf ",1,[a.] The documents are missing some of the information required to answer the question.,success,32 "Datacap on Citrix Hi All, Can we operate Datacap thin clients on citrix? ","(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions. Click on the other links for related information. URL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 DOWNLOAD PACKAGE To download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. If you are not a returning customer or you --- * atm.dll * atms.dll * tmcore.afx.dll * tmnetcore.afx.dll * tms.exe 3. Drop the following attached updated Taskmaster Server modules into Datacap\Taskmaster folder: * atm.dll (9.1.3.0.97) * atms.dll (9.1.3.0.101) * tmcore.afx.dll (9.1.3.0.181) * tmnetcore.afx.dll (9.1.3.0.134) * tms.exe (9.1.3.0.73) 4. Restart Datacap Server services and then launch Datacap Applications. This issue has been tracked according to APAR IO26396 and work item number 181907. Important notes: * 9.1.3.0-Datacap-WIN-IF005-HF001 fix can only be installed on a 9.1.3.0-iFix-005 Datacap system. * Installing 9.1.3.0-iFix-006 Fix Pack on current Datacap System that previously had 9.1.3.0-Datacap-WIN --- taskmaster web error messages TECHNOTE (FAQ) QUESTION Is there a setting that can disable or suppress web error messages in the Datacap Taskmaster Capture thin client? ANSWER No, there is currently no setting that would allow web error messages to be suppressed or disabled. IBM Lab Services [http://www.ibm.com/software/ecm/services/] does have the ability to customize Datacap Taskmaster to do this, but the customization is not supported by IBM Support. --- may require you to reproduce the issues outside of Citrix as part of the investigation. Consult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and diagrams. RELATED INFORMATION IBM Redbooks Production Imaging Edition [http://www.redbooks.ibm.com/abstracts/sg247969.html?Open] --- WAN LAN architecture deployment TECHNOTE (FAQ) QUESTION What are the best practices for deploying Datacap servers and clients on a wide area network (WAN)? ANSWER Remote users that access Datacap over a WAN can use Taskmaster Web-based ""thin clients"", or FastDoc Capture operating in offline mode. Datacap thick clients (DotScan, DotEdit) and utilities (NENU, Fingerprint Maintenance Tool) require LAN communication speeds and low latency for responsive performance. Connect all Datacap Taskmaster Servers, Rulerunner Servers, Web Servers, file servers and databases to a single high performance LAN for best results. Network delays between Taskmaster Server, shared files and databases causes degraded performance of Job Monitor and data intensive operations. Some customers successfully operate Datacap thick clients in remote sites using Citrix or other remote access technology. IBM has not tested or sought certification with Citrix, and does not provide support for Citrix. If you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. Consult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and","According to Document 4, there is no direct answer to your question. However, Document 4 does mention that some customers successfully operate Datacap thick clients in remote sites using Citrix or other remote access technology. Document 4 also mentions that if you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. Document 3 mentions that Citrix may require you to reproduce the issues outside of Citrix as part of the investigation, but it does not provide information about operating Datacap thin clients on Citrix. Document 2 does not provide any information about Citrix. Document 1 does not provide any information about Citrix. Document 0 does not provide any information about Citrix. However, Document 4 does mention that IBM has not tested or sought certification with Citrix, and does not provide support for Citrix. So, the answer to your question is not explicitly stated in the documents, but it can be inferred that IBM does not provide support for Citrix, and it may be possible to operate Datacap thin clients on Citrix, but it may be unsupported.","['(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 \nINSTALLATION INSTRUCTIONS\nSee the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions.\n\nClick on the other links for related information.\n\nURL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 \nDOWNLOAD PACKAGE\nTo download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. If you are not a returning customer or you', ' * atm.dll\n * atms.dll\n * tmcore.afx.dll\n * tmnetcore.afx.dll\n * tms.exe\n \n \n 3. Drop the following attached updated Taskmaster Server modules into Datacap\\Taskmaster folder: * atm.dll (9.1.3.0.97)\n * atms.dll (9.1.3.0.101)\n * tmcore.afx.dll (9.1.3.0.181)\n * tmnetcore.afx.dll (9.1.3.0.134)\n * tms.exe (9.1.3.0.73)\n \n \n 4. Restart Datacap Server services and then launch Datacap Applications.\n\nThis issue has been tracked according to APAR IO26396 and work item number 181907.\n\nImportant notes:\n\n * 9.1.3.0-Datacap-WIN-IF005-HF001 fix can only be installed on a 9.1.3.0-iFix-005 Datacap system.\n * Installing 9.1.3.0-iFix-006 Fix Pack on current Datacap System that previously had 9.1.3.0-Datacap-WIN', 'taskmaster web error messages TECHNOTE (FAQ)\n\nQUESTION\n Is there a setting that can disable or suppress web error messages in the Datacap Taskmaster Capture thin client? \n\nANSWER\nNo, there is currently no setting that would allow web error messages to be suppressed or disabled. IBM Lab Services [http://www.ibm.com/software/ecm/services/] does have the ability to customize Datacap Taskmaster to do this, but the customization is not supported by IBM Support.', ' may require you to reproduce the issues outside of Citrix as part of the investigation. \n\nConsult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and diagrams.\n\nRELATED INFORMATION\n IBM Redbooks Production Imaging Edition [http://www.redbooks.ibm.com/abstracts/sg247969.html?Open]', 'WAN LAN architecture deployment TECHNOTE (FAQ)\n\nQUESTION\n What are the best practices for deploying Datacap servers and clients on a wide area network (WAN)? \n\nANSWER\nRemote users that access Datacap over a WAN can use Taskmaster Web-based ""thin clients"", or FastDoc Capture operating in offline mode. Datacap thick clients (DotScan, DotEdit) and utilities (NENU, Fingerprint Maintenance Tool) require LAN communication speeds and low latency for responsive performance. \n\nConnect all Datacap Taskmaster Servers, Rulerunner Servers, Web Servers, file servers and databases to a single high performance LAN for best results. Network delays between Taskmaster Server, shared files and databases causes degraded performance of Job Monitor and data intensive operations. \n\nSome customers successfully operate Datacap thick clients in remote sites using Citrix or other remote access technology. IBM has not tested or sought certification with Citrix, and does not provide support for Citrix. If you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. \n\nConsult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and']","Based on the information provided in the TECHNOTE, the key points regarding operating Datacap clients on Citrix are: 1. Datacap thick clients (DotScan, DotEdit) and utilities (NENU, Fingerprint Maintenance Tool) require LAN communication speeds and low latency for responsive performance. The TECHNOTE states that these are not recommended for operation over a WAN. 2. The TECHNOTE mentions that some customers have successfully operated Datacap thick clients in remote sites using Citrix or other remote access technology. However, IBM has not tested or sought certification with Citrix, and does not provide support for Citrix deployments. 3. If you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. So in summary, while it is possible to operate Datacap thick clients on Citrix, it is not officially supported by IBM, and you may encounter performance and support challenges. The TECHNOTE recommends using the Taskmaster Web-based ""thin clients"" or FastDoc Capture in offline mode for remote users accessing Datacap over a WAN.",0.0,0.0,0.0,0.0,,25,"Document 0: [0a] (Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions. [0b] Click on the other links for related information. [0c] URL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 DOWNLOAD PACKAGE To download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. [0d] If you are not a returning customer or you Document 1: [1a] * atm.dll * atms.dll * tmcore.afx.dll * tmnetcore.afx.dll * tms.exe 3. [1b] Drop the following attached updated Taskmaster Server modules into Datacap\Taskmaster folder: * atm.dll (9.1.3.0.97) * atms.dll (9.1.3.0.101) * tmcore.afx.dll (9.1.3.0.181) * tmnetcore.afx.dll (9.1.3.0.134) * tms.exe (9.1.3.0.73) 4. [1c] Restart Datacap Server services and then launch Datacap Applications. [1d] This issue has been tracked according to APAR IO26396 and work item number 181907. [1e] Important notes: * 9.1.3.0-Datacap-WIN-IF005-HF001 fix can only be installed on a 9.1.3.0-iFix-005 Datacap system. [1f] * Installing 9.1.3.0-iFix-006 Fix Pack on current Datacap System that previously had 9.1.3.0-Datacap-WIN Document 2: [2a] taskmaster web error messages TECHNOTE (FAQ) QUESTION Is there a setting that can disable or suppress web error messages in the Datacap Taskmaster Capture thin client? [2b] ANSWER No, there is currently no setting that would allow web error messages to be suppressed or disabled. [2c] IBM Lab Services [http://www.ibm.com/software/ecm/services/] does have the ability to customize Datacap Taskmaster to do this, but the customization is not supported by IBM Support. Document 3: [3a] may require you to reproduce the issues outside of Citrix as part of the investigation. [3b] Consult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and diagrams. [3c] RELATED INFORMATION IBM Redbooks Production Imaging Edition [http://www.redbooks.ibm.com/abstracts/sg247969.html?Open] Document 4: [4a] WAN LAN architecture deployment TECHNOTE (FAQ) QUESTION What are the best practices for deploying Datacap servers and clients on a wide area network (WAN)? [4b] ANSWER Remote users that access Datacap over a WAN can use Taskmaster Web-based ""thin clients"", or FastDoc Capture operating in offline mode. [4c] Datacap thick clients (DotScan, DotEdit) and utilities (NENU, Fingerprint Maintenance Tool) require LAN communication speeds and low latency for responsive performance. [4d] Connect all Datacap Taskmaster Servers, Rulerunner Servers, Web Servers, file servers and databases to a single high performance LAN for best results. [4e] Network delays between Taskmaster Server, shared files and databases causes degraded performance of Job Monitor and data intensive operations. [4f] Some customers successfully operate Datacap thick clients in remote sites using Citrix or other remote access technology. [4g] IBM has not tested or sought certification with Citrix, and does not provide support for Citrix. [4h] If you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. [4i] Consult the IBM Redbooks titled ""Implementing Imaging Solutions with IBM Production Imaging Edition and IBM Datacap Capture"", section 2.5, for deployment recommendations and ",9,"[a.] According to Document 4, there is no direct answer to your question. [b.] However, Document 4 does mention that some customers successfully operate Datacap thick clients in remote sites using Citrix or other remote access technology. [c.] Document 4 also mentions that if you deploy Datacap clients on Citrix and encounter issues, IBM may require you to reproduce the issues outside of Citrix as part of the investigation. [d.] Document 3 mentions that Citrix may require you to reproduce the issues outside of Citrix as part of the investigation, but it does not provide information about operating Datacap thin clients on Citrix. [e.] Document 2 does not provide any information about Citrix. [f.] Document 1 does not provide any information about Citrix. [g.] Document 0 does not provide any information about Citrix. [h.] However, Document 4 does mention that IBM has not tested or sought certification with Citrix, and does not provide support for Citrix. [i.] So, the answer to your question is not explicitly stated in the documents, but it can be inferred that IBM does not provide support for Citrix, and it may be possible to operate Datacap thin clients on Citrix, but it may be unsupported.",attribution_failed,33 Does the IBM Netcool Omnibus ServiceNow Gateway support Geneva Release ? Users of this gateway are asking if we support the latest release of ServiceNow Geneva instance?,"release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. If you are running Netcool/OM --- release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. If you are running Netcool/OM --- ] from 12 September 2017 for selected Netcool product versions. You can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. Please contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] CHANGE --- uid=swg21682130] Support's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361] Support's guide to Netcool/OMNIbus performance tuning [http://www-01.ibm.com/support/docview.wss?uid=swg21978376] Support's Guide to the Tivoli EIF Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21994650] Netcool Support's Guide to Object Server Backup and Rec [http://www-01.ibm.com/support/docview.wss?uid=swg22002788] Support's Guide to rules file processing [http://www-01.ibm.com/support/docview.wss?uid=swg21903536] Support's Guide to the SOCKET Probe and Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21971139] Support's Guide to the Syslog probe [http://www-01.ibm.com/support/docview.wss?uid=swg21987143] --- release notice; downloads; Netcool/OMNIbus Java Gateway for ServiceNow; nco_g_servicenow NEWS ABSTRACT This new gateway will be ready for downloading on November 24, 2016. CONTENT This version addresses the following enhancement requests: * RFE 85941: Enhancement to add HTTP proxy support. New property updated to specify the HTTP proxy with optional port. * RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva. You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html [https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html] Netcool/",The documents are missing some of the information required to answer the question.,"['release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS\n\nABSTRACT\n A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. \n\nCONTENT\n \n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html]\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nNetcool/OMNIbus V8.1\n\nThe Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems:\n\nAIX, Linux, Solaris, Windows and zLinux.\n\nIf you are running Netcool/OM', 'release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS\n\nABSTRACT\n A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. \n\nCONTENT\n \n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html]\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nNetcool/OMNIbus V8.1\n\nThe Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems:\n\nAIX, Linux, Solaris, Windows and zLinux.\n\nIf you are running Netcool/OM', '] from 12 September 2017 for selected Netcool product versions. \nYou can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. \nPlease contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\nCHANGE', ""uid=swg21682130]\nSupport's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361]\nSupport's guide to Netcool/OMNIbus performance tuning [http://www-01.ibm.com/support/docview.wss?uid=swg21978376]\nSupport's Guide to the Tivoli EIF Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21994650]\nNetcool Support's Guide to Object Server Backup and Rec [http://www-01.ibm.com/support/docview.wss?uid=swg22002788]\nSupport's Guide to rules file processing [http://www-01.ibm.com/support/docview.wss?uid=swg21903536]\nSupport's Guide to the SOCKET Probe and Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21971139]\nSupport's Guide to the Syslog probe [http://www-01.ibm.com/support/docview.wss?uid=swg21987143]"", 'release notice; downloads; Netcool/OMNIbus Java Gateway for ServiceNow; nco_g_servicenow NEWS\n\nABSTRACT\n This new gateway will be ready for downloading on November 24, 2016. \n\nCONTENT\n \n\nThis version addresses the following enhancement requests:\n\n * RFE 85941: Enhancement to add HTTP proxy support. New property updated to specify the HTTP proxy with optional port.\n * RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva.\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html [https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html]\n\nNetcool/']","Based on the release notice provided, the IBM Netcool/OMNIbus Java Gateway for ServiceNow does support changes in the REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva. Specifically, the release notice states: ""RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva."" This indicates that the latest version of the Netcool/OMNIbus Java Gateway for ServiceNow supports the ServiceNow Geneva release in addition to the Eureka and Fiji releases. Therefore, the answer is that yes, the IBM Netcool Omnibus ServiceNow Gateway does support the latest ServiceNow Geneva release.",0.2222222222222222,0.05555555555555555,0.0,0.0,"{""relevance_explanation"": ""The documents that contain useful information for answering the question are Document 4, which mentions the Netcool/OMNIbus Java Gateway for ServiceNow and its support for different ServiceNow versions. Document 4 provides information about the gateway's enhancements and compatibility with ServiceNow versions Eureka/Fiji and Geneva. The other documents do not provide relevant information for answering the question about the IBM Netcool Omnibus ServiceNow Gateway's support for the Geneva Release."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is partially supported by the fact that the documents do not provide a direct answer to the question about the IBM Netcool Omnibus ServiceNow Gateway's support for the Geneva Release. However, Document 4 does provide some relevant information about the gateway's compatibility with ServiceNow versions, including Geneva."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is partially supported by the fact that the documents do not provide a direct answer to the question about the IBM Netcool Omnibus ServiceNow Gateway's support for the Geneva Release. However, Document 4 does provide some relevant information about the gateway's compatibility with ServiceNow versions, including Geneva."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",18,"Document 0: [0a] release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. [0b] CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. [0c] If you are running Netcool/OM Document 1: [1a] release note; downloads; nco-g-socket-java; Java Gateway for Socket NEWS ABSTRACT A new version of the Netcool/OMNIbus Socket Gateway will be available to download from August 6, 2015. [1b] CONTENT You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html [http://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/socketjavagw/wip/concept/socketjavagw_instl_cnfgr_gateway.html] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] Netcool/OMNIbus V8.1 The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. [1c] If you are running Netcool/OM Document 2: [2a] ] from 12 September 2017 for selected Netcool product versions. [2b] You can find detailed information on whether the product version you have installed in your environment is affected by this end of service announcement by following the Netcool End of Support Knowledge Collection [https://www-01.ibm.com/support/entdocview.wss?uid=swg22009231] . [2c] If your product version is affected, IBM recommend to upgrade your product version to the latest supported version of your product. [2d] Please contact your IBM account manager for any question you might have or for any assistance you may require for upgrading an end of service announced offering. [2e] GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2f] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] CHANGE Document 3: [3a] uid=swg21682130] Support's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361] Support's guide to Netcool/OMNIbus performance tuning [http://www-01.ibm.com/support/docview.wss?uid=swg21978376] Support's Guide to the Tivoli EIF Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21994650] Netcool Support's Guide to Object Server Backup and Rec [http://www-01.ibm.com/support/docview.wss?uid=swg22002788] Support's Guide to rules file processing [http://www-01.ibm.com/support/docview.wss?uid=swg21903536] Support's Guide to the SOCKET Probe and Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21971139] Support's Guide to the Syslog probe [http://www-01.ibm.com/support/docview.wss?uid=swg21987143] Document 4: [4a] release notice; downloads; Netcool/OMNIbus Java Gateway for ServiceNow; nco_g_servicenow NEWS ABSTRACT This new gateway will be ready for downloading on November 24, 2016. [4b] CONTENT This version addresses the following enhancement requests: * RFE 85941: Enhancement to add HTTP proxy support. [4c] New property updated to specify the HTTP proxy with optional port. [4d] * RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva. [4e] You can download the installation package from the IBM Passport Advantage website: www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] You can access the latest version of the guide written for this gateway on the IBM Knowledge Center: www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html [https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html] Netcool/ ",1,[a.] The documents are missing some of the information required to answer the question.,success,34 "Silent uninstall of ITCAM for MQ agent fails Running silent uninstall of the ITCAM for MQ agent with this command: start /wait setup /z""/sfMQ_Silent_Uninstall.txt"" /s /f2""C:\temp\silent_setup.log"" fails with this message in the Abort_*.trc file: SEVERE: You must agree to the License Agreement. The MQ_Silent_Uninstall.txt does contain this line: License Agreement=I agree to use the software only in accordance with the installed license.","71AMCON-CONF; 71AMCON-WV; 71ISM-WV TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Using ITCAM for Tx with ISM agent monitoring solution, ISM subnode applications are missing in the TEP GUI, under AMC Application Management Console -> ""Internet Services"" list SYMPTOM Looking at the TEP portal GUI, under the AMC T3 agent dashboard node -> Application Management Console -> ""Internet Services"", in the ""All Internet Services profiles"" workspace, it contains a list of Profiles. But when selecting one of them, and mouse click on it, you get a popup window titled ""Target not found"" that says: ""KFWITM081E the link target can not be found, the link definition might be incorrect or the target is unavailable."" CAUSE This link target that you used/selected is using actually AMC T3 agent monitoring data associated with the ""internet Service profile"", and collected by the ISM agent. DIAGNOSING THE PROBLEM - Check if your AMC Internet Services list is incomplete, several profiles (server subnodes actually corresponding to monitoring application data) are possibly missing. - Check in the TEP under navigator --- level (for example * Application Server Status workspace). This happens when value * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than * agent node id set in agent configuration file: * v6.2: /config/_yn.cfg, * v7.1: /config/_yn.xml. *************************************************************** * RECOMMENDATION: Use ITCAM for WebSphere 6.2 FP6, Interim * Fix 1, TEMA (6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001) or newer * release which contains this fix to resolve this issue. *************************************************************** PROBLEM CONCLUSION * Setting CTIRA_SUBSYSTEM_ID causes registration on TEMS under Managed System Name like: ::KYNA. However, TEMA has it's own setting for agent ID called 'Alternative Node ID' which is stored in /config/_yn.cfg or /config/_yn.xml files. This value is --- v2240rlsnotes RELEASE NOTES ABSTRACT In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. CONTENT Problem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails. Resolution: There are two possible solutions for this issue. 1. Deploy the System Monitoring for WebSphere Application Server again. Once the shared service is deployed, attempt the uninstall again. 2. Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. For information about manual removal, refer to the ITCAM topic the Related Information below. RELATED INFORMATION ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html] --- RESOLVING THE PROBLEM Specify the complete path to the silent response file while launching the silent install. e.g. setup /z""/sfE:\TEMP\silent_response.txt"" /s /f2""C:\temp\itm6_agent_setup.log"" --- }_${BF_BID}' expanded to 'AgentReadError'."" command line error = ""error 0 creating/accessing temporary file"" CAUSE This is a resolved defect against the Build Forge Agent, APAR PK67083. RESOLVING THE PROBLEM This defect, APAR PK67083 [http://www.ibm.com/support/docview.wss?uid=swg1PK67083], has been resolved in Build Forge iFix3 for version 7.0.2 [http://www.ibm.com/support/docview.wss?&rs=3099&uid=swg21254846]. The functionality now cleans up the files that are created in %TEMP%, but if this issue has already occurred, you will need to delete the files as detailed in the workaround. WORKAROUND: The upgrade prevents the problem from occurring, but it does not clean up files that have already been left in the %TEMP, and you will need to remove the files as detailed by this workaround. Delete all bf*.tmp files from %TEMP% on a regular basis. You may want to code a script to clear the %TEMP% directory on the agent host before or after each project run.",The documents are missing some of the information required to answer the question.,"['71AMCON-CONF; 71AMCON-WV; 71ISM-WV TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Using ITCAM for Tx with ISM agent monitoring solution, ISM subnode applications are missing in the TEP GUI, under AMC Application Management Console -> ""Internet Services"" list \n\nSYMPTOM\nLooking at the TEP portal GUI, under the AMC T3 agent dashboard node -> Application Management Console -> ""Internet Services"", in the ""All Internet Services profiles"" workspace, it contains a list of Profiles. \n\nBut when selecting one of them, and mouse click on it, you get a popup window titled ""Target not found"" that says: \n\n""KFWITM081E the link target can not be found, the link definition might be incorrect or the target is unavailable.""\n\n\nCAUSE\nThis link target that you used/selected is using actually AMC T3 agent monitoring data associated with the ""internet Service profile"", and collected by the ISM agent.\n\n\nDIAGNOSING THE PROBLEM\n- Check if your AMC Internet Services list is incomplete, several profiles (server subnodes actually corresponding to monitoring application data) are possibly missing. \n\n- Check in the TEP under navigator', "" level (for example\n * Application Server Status workspace). This happens when value\n * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than\n * agent node id set in agent configuration file:\n * v6.2: /config/_yn.cfg,\n * v7.1: /config/_yn.xml.\n ***************************************************************\n * RECOMMENDATION: Use ITCAM for WebSphere 6.2 FP6, Interim\n * Fix 1, TEMA (6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001) or newer\n * release which contains this fix to resolve this issue.\n ***************************************************************\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * Setting CTIRA_SUBSYSTEM_ID causes registration on TEMS under\n Managed System Name like: ::KYNA.\n However, TEMA has it's own setting for agent ID called\n 'Alternative Node ID' which is stored in\n /config/_yn.cfg or\n /config/_yn.xml files. This value is"", 'v2240rlsnotes RELEASE NOTES\n\nABSTRACT\n In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. \n\nCONTENT\nProblem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails.\n\n\n\n\nResolution: There are two possible solutions for this issue.\n1. Deploy the System Monitoring for WebSphere Application Server again. Once the shared service is deployed, attempt the uninstall again.\n2. Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. For information about manual removal, refer to the ITCAM topic the Related Information below.\n\n\nRELATED INFORMATION\n ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html]', '\n\n\n\nRESOLVING THE PROBLEM\nSpecify the complete path to the silent response file while launching the silent install. \n\ne.g.\nsetup /z""/sfE:\\TEMP\\silent_response.txt"" /s /f2""C:\\temp\\itm6_agent_setup.log""', '}_${BF_BID}\' expanded to \'AgentReadError\'."" \ncommand line error = ""error 0 creating/accessing temporary file"" \n\n\nCAUSE\n \n\nThis is a resolved defect against the Build Forge Agent, APAR PK67083.\n\n\nRESOLVING THE PROBLEM\n \n\n \n\nThis defect, APAR PK67083 [http://www.ibm.com/support/docview.wss?uid=swg1PK67083], has been resolved in Build Forge iFix3 for version 7.0.2 [http://www.ibm.com/support/docview.wss?&rs=3099&uid=swg21254846]. The functionality now cleans up the files that are created in %TEMP%, but if this issue has already occurred, you will need to delete the files as detailed in the workaround. \n\n \n\nWORKAROUND: \n\nThe upgrade prevents the problem from occurring, but it does not clean up files that have already been left in the %TEMP, and you will need to remove the files as detailed by this workaround. \n\nDelete all bf*.tmp files from %TEMP% on a regular basis. You may want to code a script to clear the %TEMP% directory on the agent host before or after each project run.']","The error message ""SEVERE: You must agree to the License Agreement"" indicates that the silent uninstall process is still expecting the license agreement to be accepted, even though the response file contains the line ""License Agreement=I agree to use the software only in accordance with the installed license."" Here are the steps to resolve the issue: 1. Ensure that the silent response file (`MQ_Silent_Uninstall.txt`) is correctly formatted and located in the expected path. 2. Verify that the license agreement acceptance line in the response file is exactly as follows: `acceptLicense=true` The response file should look something like this: ``` acceptLicense=true ... ``` 3. If the above step doesn't work, try creating a new, empty response file and add only the `acceptLicense=true` line to it. 4. Run the silent uninstall command again, but this time specify the full path to the response file: `start /wait setup /z""C:\path\to\MQ_Silent_Uninstall.txt"" /s /f2""C:\temp\silent_setup.log""` Make sure to replace `C:\path\to\MQ_Silent_Uninstall.txt` with the actual path to your response file. The key point is to ensure that the license agreement acceptance is explicitly set to `true` in the response file, and that the full path to the response file is provided in the command.",0.0,0.03125,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information directly related to the silent uninstall of the ITCAM for MQ agent. However, Document 3 contains information about a silent install, which could be indirectly relevant. The question is about a specific error message during a silent uninstall, but none of the documents address this issue directly. Document 0 discusses a problem with ISM agent monitoring, Document 1 talks about an issue with ITCAM for WebSphere, Document 2 mentions a problem with ITCAM for WebSphere Application Server agent uninstall, and Document 4 discusses a resolved defect against the Build Forge Agent. None of these documents provide information that directly answers the question about the silent uninstall of the ITCAM for MQ agent."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provided contain information directly related to the silent uninstall of the ITCAM for MQ agent or the specific error message mentioned in the question. Therefore, the response is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain any information directly related to the silent uninstall of the ITCAM for MQ agent or the specific error message mentioned in the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",32,"Document 0: [0a] 71AMCON-CONF; 71AMCON-WV; 71ISM-WV TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Using ITCAM for Tx with ISM agent monitoring solution, ISM subnode applications are missing in the TEP GUI, under AMC Application Management Console -> ""Internet Services"" list SYMPTOM Looking at the TEP portal GUI, under the AMC T3 agent dashboard node -> Application Management Console -> ""Internet Services"", in the ""All Internet Services profiles"" workspace, it contains a list of Profiles. [0b] But when selecting one of them, and mouse click on it, you get a popup window titled ""Target not found"" that says: ""KFWITM081E the link target can not be found, the link definition might be incorrect or the target is unavailable."" [0c] CAUSE This link target that you used/selected is using actually AMC T3 agent monitoring data associated with the ""internet Service profile"", and collected by the ISM agent. [0d] DIAGNOSING THE PROBLEM - Check if your AMC Internet Services list is incomplete, several profiles (server subnodes actually corresponding to monitoring application data) are possibly missing. [0e] - Check in the TEP under navigator Document 1: [1a] level (for example * Application Server Status workspace). [1b] This happens when value * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than * agent node id set in agent configuration file: * v6.2: /config/_yn.cfg, * v7.1: /config/_yn.xml. [1c] *************************************************************** * RECOMMENDATION: Use ITCAM for WebSphere 6.2 FP6, Interim * Fix 1, TEMA (6.2.0.6-TIV-ITCAM_WAS_TEMA-IF001) or newer * release which contains this fix to resolve this issue. [1d] *************************************************************** PROBLEM CONCLUSION * Setting CTIRA_SUBSYSTEM_ID causes registration on TEMS under Managed System Name like: ::KYNA. [1e] However, TEMA has it's own setting for agent ID called 'Alternative Node ID' which is stored in /config/_yn.cfg or /config/_yn.xml files. [1f] This value is Document 2: [2a] v2240rlsnotes RELEASE NOTES ABSTRACT In rare cases, a permissions issue could cause the ITCAM WebSphere Application Server agent uninstall to fail. [2b] CONTENT Problem: In cases where the ITCAM monitoring agent uninstall is not successful, the WebSphere Application Servers that were being monitored will no longer start. [2c] This happens when ITCAM for WAS configuration parameters defined in each application server do not get removed when the unconfiguration portion of the uninstall fails. [2d] Resolution: There are two possible solutions for this issue. [2e] 1. [2f] Deploy the System Monitoring for WebSphere Application Server again. [2g] Once the shared service is deployed, attempt the uninstall again. [2h] 2. [2i] Manually remove the WebSphere Application Server configuration that is specific to ITCAM and is causing this issue. [2j] For information about manual removal, refer to the ITCAM topic the Related Information below. [2k] RELATED INFORMATION ITCAM [https://www.ibm.com/support/knowledgecenter/en/SS3JRN_7.2.0/com.ibm.itcamfapps_soa.doc_72/soa_install_guide/manuallyremovingdatacollector.html] Document 3: [3a] RESOLVING THE PROBLEM Specify the complete path to the silent response file while launching the silent install. [3b] e.g. [3c] setup /z""/sfE:\TEMP\silent_response.txt"" /s /f2""C:\temp\itm6_agent_setup.log"" Document 4: [4a] }_${BF_BID}' expanded to 'AgentReadError'."" [4b] command line error = ""error 0 creating/accessing temporary file"" CAUSE This is a resolved defect against the Build Forge Agent, APAR PK67083. [4c] RESOLVING THE PROBLEM This defect, APAR PK67083 [http://www.ibm.com/support/docview.wss?uid=swg1PK67083], has been resolved in Build Forge iFix3 for version 7.0.2 [http://www.ibm.com/support/docview.wss?&rs=3099&uid=swg21254846]. [4d] The functionality now cleans up the files that are created in %TEMP%, but if this issue has already occurred, you will need to delete the files as detailed in the workaround. [4e] WORKAROUND: The upgrade prevents the problem from occurring, but it does not clean up files that have already been left in the %TEMP, and you will need to remove the files as detailed by this workaround. [4f] Delete all bf*.tmp files from %TEMP% on a regular basis. [4g] You may want to code a script to clear the %TEMP% directory on the agent host before or after each project run. ",1,[a.] The documents are missing some of the information required to answer the question.,success,35 "How to fix XAER_RMFAIL messages in WebSphere Portal's SystemOut.log? SystemOut.log contains various exceptions with caused by statements like: Caused by: com.ibm.db2.jcc.am.SqlTransactionRollbackException: DB2 SQL Error: SQLCODE=-911, SQLSTATE=40001, SQLERRMC=68, DRIVER=4.14.88 and: Caused by: com.ibm.db2.jcc.am.SqlException: [jcc][t4][2041][11392] [4.14.88] Error executing XAResource.commit(). Server returned XAER_RMFAIL. ERRORCODE=-4203, SQLSTATE=null ","v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables. 2. Select the variable ORACLE_JDBC_DRIVER_PATH. 3. Change the variable value to the folder that contains the Oracle 10g driver --- package called DBMS_XA. These patches are available in 10.2.0.4 and higher. By using the new DBMS_XA package, it will reduce the security risk which DBMS_SYSTEM might cause. If the recovery of the inflight transactions is not important, then one possible workaround to this problem is to remove the transaction logs. (Does NOT apply to WebSphere Process Server and IBM Business Process Manager, please see note below for details) The transaction logs are stored in the following folder: \profiles\\tranlog\\\\transaction To remove the transaction logs, do the following: (1) Stop the server. (2) Delete the '\transaction' folder and all subdirectories. (3) Restart the server. The above exceptions will no longer occur. NOTE: Transaction logs should NOT be deleted if running in a WebSphere Process Server or IBM Business Process Manager environment. The WebSphere Process Server and IBM Business Process Manager systems can get into an inconsistent state because the logs are tightly coupled with information in other places like BPEDB, WPSDB, SIB messages and MQ, if it is configured. If WebSphere Process --- 8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096] 8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479] 7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551] 8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * A deadlock may occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . --- 8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096] 8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479] 7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551] 8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * A deadlock may occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . --- Error: EC JPIAgent received message (FATAL ERROR): Internal error (see log file).] The server's native_stderr.log can be found in the WebSphere Application Server installation directory in a location such as: [WAS install directory]\profiles\AppSrv01\logs\server1\native_stderr.log CAUSE The January Java 6, Java 7 and Java 8 JDK driver contains a security vulnerability fix that reports error when running code instrumented for execution time analysis profiling RESOLVING THE PROBLEM For scenarios where the server is local to the workbench, refer to the following document for installing a fix to the workbench: http://www.ibm.com/support/docview.wss?uid=swg22001889 [http://www.ibm.com/support/docview.wss?uid=swg22001889] For scenarios where the server is remote, install Rational Agent Controller v9.6.1 or newer on the same machine as the server before trying execution time analysis profiling again. Contact IBM Support [https://www.ibm.com/contact] if you require further assistance. Cross reference information Segment Product Component Platform Version Edition Software Development Rational Software Architect for WebSphere Software 9.1.2.2, ",The documents are missing some of the information required to answer the question.,"['v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. \n\nSYMPTOM\nThe following exception is written to the logs: \n\n\n\n\njava.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable\nDSRA0010E: SQL State = 72000, Error Code = 1,483 \nCAUSE\nThe Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types.\n\n\nRESOLVING THE PROBLEM\nUse either of the following solutions to solve the problem: \n\n * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables.\n \n \n 2. Select the variable ORACLE_JDBC_DRIVER_PATH.\n \n \n 3. Change the variable value to the folder that contains the Oracle 10g driver', "" package called DBMS_XA. These patches are available in 10.2.0.4 and higher. By using the new DBMS_XA package, it will reduce the security risk which DBMS_SYSTEM might cause. \n\n\nIf the recovery of the inflight transactions is not important, then one possible workaround to this problem is to remove the transaction logs. (Does NOT apply to WebSphere Process Server and IBM Business Process Manager, please see note below for details)\n\nThe transaction logs are stored in the following folder:\n\\profiles\\\\tranlog\\\\\\\\transaction\n\nTo remove the transaction logs, do the following:\n(1) Stop the server.\n(2) Delete the '\\transaction' folder and all subdirectories.\n(3) Restart the server. \nThe above exceptions will no longer occur.\n\n\nNOTE: Transaction logs should NOT be deleted if running in a WebSphere Process Server or IBM Business Process Manager environment. \nThe WebSphere Process Server and IBM Business Process Manager systems can get into an inconsistent state because the logs are tightly coupled with information in other places like BPEDB, WPSDB, SIB messages and MQ, if it is configured. \n\nIf WebSphere Process"", '8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096]\n8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479]\n7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551]\n8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * A deadlock may occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n', '8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096]\n8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479]\n7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551]\n8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * A deadlock may occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n', ""Error: EC JPIAgent received message (FATAL ERROR): Internal error (see log file).]\n\nThe server's native_stderr.log can be found in the WebSphere Application Server installation directory in a location such as:\n\n[WAS install directory]\\profiles\\AppSrv01\\logs\\server1\\native_stderr.log\n\n\n\nCAUSE\nThe January Java 6, Java 7 and Java 8 JDK driver contains a security vulnerability fix that reports error when running code instrumented for execution time analysis profiling\n\n\n\nRESOLVING THE PROBLEM\nFor scenarios where the server is local to the workbench, refer to the following document for installing a fix to the workbench: \n\nhttp://www.ibm.com/support/docview.wss?uid=swg22001889 [http://www.ibm.com/support/docview.wss?uid=swg22001889]\n\nFor scenarios where the server is remote, install Rational Agent Controller v9.6.1 or newer on the same machine as the server before trying execution time analysis profiling again. \n\n\n\nContact IBM Support [https://www.ibm.com/contact] if you require further assistance. \n\n\nCross reference information Segment Product Component Platform Version Edition Software Development Rational Software Architect for WebSphere Software 9.1.2.2, ""]","Based on the provided context, it seems that the issue is related to distributed (XA) transactions involving DB2 databases. The key points to address the problem are: 1. Upgrade to the latest fix pack for DB2 Version 9.7: - The problem was first fixed in DB2 UDB Version 10.1 FixPack 2. - For DB2 Version 9.7, the fix is available in Fix Pack 7 or above. 2. The recommended steps are: - Upgrade the IBM Data server driver for JDBC & SQLJ for DB2 on LUW to Version 9.7 Fix Pack 7 or above. - This will address the issue with the XAER_RMFAIL errors. 3. The root cause of the issue is: - When a global transaction fails with a -911 (lock timeout) error, the application does not properly switch out of the XA transaction mode. - This leaves the connection in an invalid state, causing subsequent XA operations to fail with XAER_RMFAIL. 4. The fix implemented in the later fix packs ensures that the application properly switches out of the XA transaction mode when a global transaction fails, preventing the XAER_RMFAIL errors. So, in summary, the recommended solution is to upgrade the DB2 JDBC driver to the latest Fix Pack 7 or above for DB2 Version 9.7 to resolve the XAER_RMFAIL errors in the WebSphere Portal's SystemOut.log.",0.0,0.029411764705882353,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information that directly addresses the question about fixing XAER_RMFAIL messages in WebSphere Portal's SystemOut.log. The question mentions specific error messages and exceptions, but none of the documents discuss these errors or provide solutions for them. Therefore, none of the documents contain useful information for answering the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents discuss the specific error messages or exceptions mentioned in the question. Therefore, the response is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents discuss the specific error messages or exceptions mentioned in the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",34,"Document 0: [0a] v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. [0b] SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. [0c] RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. [0d] 1. [0e] Log on to the administrative console and navigate to Environment > WebSphere Variables. [0f] 2. [0g] Select the variable ORACLE_JDBC_DRIVER_PATH. [0h] 3. [0i] Change the variable value to the folder that contains the Oracle 10g driver Document 1: [1a] package called DBMS_XA. [1b] These patches are available in 10.2.0.4 and higher. [1c] By using the new DBMS_XA package, it will reduce the security risk which DBMS_SYSTEM might cause. [1d] If the recovery of the inflight transactions is not important, then one possible workaround to this problem is to remove the transaction logs. [1e] (Does NOT apply to WebSphere Process Server and IBM Business Process Manager, please see note below for details) The transaction logs are stored in the following folder: \profiles\\tranlog\\\\transaction To remove the transaction logs, do the following: (1) Stop the server. [1f] (2) Delete the '\transaction' folder and all subdirectories. [1g] (3) Restart the server. [1h] The above exceptions will no longer occur. [1i] NOTE: Transaction logs should NOT be deleted if running in a WebSphere Process Server or IBM Business Process Manager environment. [1j] The WebSphere Process Server and IBM Business Process Manager systems can get into an inconsistent state because the logs are tightly coupled with information in other places like BPEDB, WPSDB, SIB messages and MQ, if it is configured. [1k] If WebSphere Process Document 2: [2a] 8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096] 8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479] 7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551] 8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * A deadlock may occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [2d] . [2e] The SystemOut.log will show the following hung thread detection messages: . Document 3: [3a] 8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096] 8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479] 7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45 [http://www-01.ibm.com/support/docview.wss?uid=swg24044551] 8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734] SUBSCRIBE You can track all active APARs for this component. [3b] APAR STATUS * CLOSED AS PROGRAM ERROR. [3c] ERROR DESCRIPTION * A deadlock may occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [3d] . [3e] The SystemOut.log will show the following hung thread detection messages: . Document 4: [4a] Error: EC JPIAgent received message (FATAL ERROR): Internal error (see log file).] [4b] The server's native_stderr.log can be found in the WebSphere Application Server installation directory in a location such as: [WAS install directory]\profiles\AppSrv01\logs\server1\native_stderr.log CAUSE The January Java 6, Java 7 and Java 8 JDK driver contains a security vulnerability fix that reports error when running code instrumented for execution time analysis profiling RESOLVING THE PROBLEM For scenarios where the server is local to the workbench, refer to the following document for installing a fix to the workbench: http://www.ibm.com/support/docview.wss?uid=swg22001889 [http://www.ibm.com/support/docview.wss?uid=swg22001889] For scenarios where the server is remote, install Rational Agent Controller v9.6.1 or newer on the same machine as the server before trying execution time analysis profiling again. [4c] Contact IBM Support [https://www.ibm.com/contact] if you require further assistance. [4d] Cross reference information Segment Product Component Platform Version Edition Software Development Rational Software Architect for WebSphere Software 9.1.2.2, ",1,[a.] The documents are missing some of the information required to answer the question.,success,36 What IBM Business Process Manager version is affected by the Apache Commons FileUpload vulnerability CVE-2016-1000031? What IBM Business Process Manager version is affected by the Apache Commons FileUpload vulnerability CVE-2016-1000031? ," SECURITY BULLETIN SUMMARY Fix is available for vulnerability in Apache Commons FileUpload affecting Tivoli Netcool/OMNIbus WebGUI (CVE-2016-1000031). VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION:Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Tiv --- SECURITY BULLETIN SUMMARY Vulnerability in Apache Commons FileUpload affects IBM WebSphere Service Registry and Repository (CVE-2016-1000031) VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in certain products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry --- PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS --- SECURITY BULLETIN SUMMARY A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS The following product, running on all supported platforms, is affected: IBM InfoSphere Information Server: versions --- SECURITY BULLETIN SUMMARY A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS The following product, running on all supported platforms, is affected: IBM InfoSphere Information Server: versions ",The documents are missing some of the information required to answer the question.,"[' SECURITY BULLETIN\n\nSUMMARY\n Fix is available for vulnerability in Apache Commons FileUpload affecting Tivoli Netcool/OMNIbus WebGUI (CVE-2016-1000031). \n\nVULNERABILITY DETAILS\n\nCVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION:Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nTiv', ' SECURITY BULLETIN\n\nSUMMARY\n Vulnerability in Apache Commons FileUpload affects IBM WebSphere Service Registry and Repository (CVE-2016-1000031) \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in certain products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nWebSphere Service Registry and Repository V8.5\nWebSphere Service Registry', 'PSIRT SECURITY BULLETIN\n\nSUMMARY\nIBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system.\n\nVULNERABILITY DETAILS\nCVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H)\n\nAFFECTED PRODUCTS AND VERSIONS\n\n\nProduct Version IS', ' SECURITY BULLETIN\n\nSUMMARY\n A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. \n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nThe following product, running on all supported platforms, is affected:\nIBM InfoSphere Information Server: versions ', ' SECURITY BULLETIN\n\nSUMMARY\n A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. \n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nThe following product, running on all supported platforms, is affected:\nIBM InfoSphere Information Server: versions ']",IBM Business Process Manager is not mentioned in the provided context.,0.0,0.05,0.0,0.0,"{""relevance_explanation"": ""The documents contain information about the Apache Commons FileUpload vulnerability CVE-2016-1000031 and its impact on various IBM products. However, none of the documents mention IBM Business Process Manager, which is the specific product mentioned in the question. Therefore, the documents do not contain useful information for answering the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents mention IBM Business Process Manager, which is the specific product mentioned in the question. Therefore, the response is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the lack of relevant information in the documents. The documents do not mention IBM Business Process Manager, which is the specific product mentioned in the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",20,"Document 0: [0a] SECURITY BULLETIN SUMMARY Fix is available for vulnerability in Apache Commons FileUpload affecting Tivoli Netcool/OMNIbus WebGUI (CVE-2016-1000031). [0b] VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION:Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [0c] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [0d] CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Tiv Document 1: [1a] SECURITY BULLETIN SUMMARY Vulnerability in Apache Commons FileUpload affects IBM WebSphere Service Registry and Repository (CVE-2016-1000031) VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in certain products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [1b] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [1c] CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry Document 2: [2a] PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. [2b] Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. [2c] VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [2d] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [2e] CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS Document 3: [3a] SECURITY BULLETIN SUMMARY A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. [3b] VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [3c] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [3d] CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS The following product, running on all supported platforms, is affected: IBM InfoSphere Information Server: versions Document 4: [4a] SECURITY BULLETIN SUMMARY A vulnerability in Apache Commons FileUpload was addressed by IBM InfoSphere Information Server. [4b] VULNERABILITY DETAILS CVEID: CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in IBM InfoSphere Information Server, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [4c] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [4d] CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS The following product, running on all supported platforms, is affected: IBM InfoSphere Information Server: versions ",1,[a.] The documents are missing some of the information required to answer the question.,success,37 "How do I upgrade my virtual DataPower Appliance from 5.0 firmware to 6.0+ firmware? When attempting to upgrade my Virtual DataPower Appliance from 5.0.0.8 firmware version to 6.0+ firmware versions, I receive a failure message. "," Make sure that the passwords for both accounts were recently changed. Part 4: Installing the license image. Install the license image. Each license image uses the serial number of the appliance as the key. 1. Remove appliance from production. 2. Following the instructions upgrade documentation in the information center: * Remove extraneous files * Reboot the appliance to release temporary storage * Transfer the firmware image to the appliance * Install the firmware image 3. Verify that the appliance has the Data Integration Module. * From the WebGUI, click Status -> System -> Device Features. The list includes: * Binary processing support * PKCS #7 and S/MIME support * SQL-ODBC support * Database Connectivity Option support * From the command line, issue the show features command. The list includes: * DataGlue * PKCS7-SMIME * SQL-ODBC * DCO Part 5: Installing the firmware image. Install the firmware image. XG45 firmware images selectively install only the features licensed for the appliance. In order to make the Data Integration Module features available, the --- =swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. 2. Save the current configuration. * From the WebGUI, click Save Config. * From the command line, issue the write memory command. 3. Create a backup of the entire system, and store the configuration in a safe location off of the appliance. 4. Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. 5. Make sure that the passwords for both accounts were recently changed. Part 4: Installing the firmware image. Install the firmware image. Each firmware image uses the serial number of the appliance as the key. 1. Remove appliance from production. 2. Following the instructions upgrade documentation in the information center: * Remove extraneous files * Reboot the appliance to release temporary storage * Transfer the firmware image to the appliance * Install the firmware image 3. Verify that the appliance has the Application Optimization feature. * From the WebGUI, click Status -> System -> Device Features. The list includes Option for --- image. Part 1: Accessing the Web site that contains the firmware image. Using your IBM account and Controlled Access Key, access the web site to download the firmware image that contains the Application Optimization feature. 1. Identify the serial number for your appliance * From the WebGUI, click Status -> System -> Version Information. * From the command line, issue the show version command. 2. Follow the instructions in the Authorized Feature Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. You are now ready to continue to Part 2 to download the firmware image. Part 2: Downloading the firmware image. Determine which firmware image you need and download that image. Notes: * Starting with version --- corresponds to the available libraries on your appliance. For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1 3. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. Part 3: Preparing for the firmware upgrade. Review the installation instructions and prepare your appliance for the firmware upgrade. 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. 2. Save the current configuration. * From the WebGUI, click Save Config. --- Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. You are now ready to continue to Part 2 to download the firmware image. Part 2: Downloading the firmware image. 1. Download the image. 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. Part 3: Preparing for the firmware upgrade. Review the installation instructions and prepare your appliance for the firmware upgrade. 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg",The documents are missing some of the information required to answer the question.,"[' Make sure that the passwords for both accounts were recently changed.\n\n\nPart 4: Installing the license image. \nInstall the license image. Each license image uses the serial number of the appliance as the key. \n 1. Remove appliance from production. \n 2. Following the instructions upgrade documentation in the information center: * Remove extraneous files \n * Reboot the appliance to release temporary storage \n * Transfer the firmware image to the appliance \n * Install the firmware image\n \n \n 3. Verify that the appliance has the Data Integration Module. * From the WebGUI, click Status -> System -> Device Features. The list includes: * Binary processing support \n * PKCS #7 and S/MIME support \n * SQL-ODBC support \n * Database Connectivity Option support \n \n \n * From the command line, issue the show features command. The list includes: * DataGlue \n * PKCS7-SMIME \n * SQL-ODBC \n * DCO\n \n \n \n \n\n\nPart 5: Installing the firmware image. \nInstall the firmware image. XG45 firmware images selectively install only the features licensed for the appliance. In order to make the Data Integration Module features available, the', '=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. \n 2. Save the current configuration. * From the WebGUI, click Save Config. \n * From the command line, issue the write memory command. \n \n \n 3. Create a backup of the entire system, and store the configuration in a safe location off of the appliance. \n 4. Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. \n 5. Make sure that the passwords for both accounts were recently changed.\n\n\nPart 4: Installing the firmware image. \nInstall the firmware image. Each firmware image uses the serial number of the appliance as the key. \n 1. Remove appliance from production. \n 2. Following the instructions upgrade documentation in the information center: * Remove extraneous files \n * Reboot the appliance to release temporary storage \n * Transfer the firmware image to the appliance \n * Install the firmware image\n \n \n 3. Verify that the appliance has the Application Optimization feature. * From the WebGUI, click Status -> System -> Device Features. The list includes Option for', ' image.\n\n\nPart 1: Accessing the Web site that contains the firmware image. \nUsing your IBM account and Controlled Access Key, access the web site to download the firmware image that contains the Application Optimization feature. \n 1. Identify the serial number for your appliance * From the WebGUI, click Status -> System -> Version Information. \n * From the command line, issue the show version command.\n \n \n 2. Follow the instructions in the Authorized Feature Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. \n 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. \n 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1.\n\n\nYou are now ready to continue to Part 2 to download the firmware image. \n\nPart 2: Downloading the firmware image. \nDetermine which firmware image you need and download that image. \n\nNotes: * Starting with version', ' corresponds to the available libraries on your appliance. For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 \n * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1\n \n \n 3. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image.\n\n\nPart 3: Preparing for the firmware upgrade. \nReview the installation instructions and prepare your appliance for the firmware upgrade. \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. \n 2. Save the current configuration. * From the WebGUI, click Save Config. \n', ' Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. \n 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. \n 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1.\n\n\nYou are now ready to continue to Part 2 to download the firmware image. \n\nPart 2: Downloading the firmware image. \n 1. Download the image. \n 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. \n\n\nPart 3: Preparing for the firmware upgrade. \nReview the installation instructions and prepare your appliance for the firmware upgrade. \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg']","To upgrade your virtual DataPower Appliance from 5.0 firmware to 6.0+ firmware, follow these steps: 1. If your virtual deployment is at the 5.0.0.8 firmware level, you must first upgrade to 5.0.0.8 or later fix pack before upgrading to 6.0.0.0 or later. The 5.0.0.8 fix pack contains critical fixes necessary for the upgrade. 2. Make sure that you have upgraded to the 5.0.0.8 fix pack or later before attempting to upgrade to 6.0.0.0 or later. 3. Refer to the Critical Updates document for IBM WebSphere DataPower SOA appliances for guidance when migrating to a later firmware level. 4. Once you have upgraded to the required firmware level, you can proceed with upgrading to 6.0.0.0 or later. If you are experiencing failure messages during the upgrade process, refer to the troubleshooting steps provided in the context above. Additionally, you can reach out to DataPower Support for further assistance.",0.7931034482758621,0.011494252873563218,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides steps for installing the license image and firmware image, which is relevant to upgrading the firmware. Document 1 provides additional information for using the upgrade documentation in the information center. Document 2 provides steps for accessing the Web site that contains the firmware image and downloading the image. Document 3 provides instructions for preparing for the firmware upgrade and installing the firmware image. Document 4 provides similar information to Document 2 and 3. However, none of the documents specifically address upgrading from 5.0 firmware to 6.0+ firmware, which is the specific question being asked."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""0f"", ""0g"", ""0h"", ""0i"", ""0j"", ""0k"", ""0m"", ""0n"", ""0o"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""1j"", ""1k"", ""1m"", ""1n"", ""1o"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""2i"", ""2j"", ""2k"", ""2l"", ""2m"", ""2n"", ""2o"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""3k"", ""3l"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l"", ""4m"", ""4n"", ""4o"", ""4p"", ""4q"", ""4r"", ""4s""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents specifically address upgrading from 5.0 firmware to 6.0+ firmware. While the documents provide general information about upgrading firmware and installing firmware images, they do not provide specific instructions for the upgrade in question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents specifically address upgrading from 5.0 firmware to 6.0+ firmware."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",87,"Document 0: [0a] Make sure that the passwords for both accounts were recently changed. [0b] Part 4: Installing the license image. [0c] Install the license image. [0d] Each license image uses the serial number of the appliance as the key. [0e] 1. [0f] Remove appliance from production. [0g] 2. [0h] Following the instructions upgrade documentation in the information center: * Remove extraneous files * Reboot the appliance to release temporary storage * Transfer the firmware image to the appliance * Install the firmware image 3. [0i] Verify that the appliance has the Data Integration Module. [0j] * From the WebGUI, click Status -> System -> Device Features. [0k] The list includes: * Binary processing support * PKCS #7 and S/MIME support * SQL-ODBC support * Database Connectivity Option support * From the command line, issue the show features command. [0l] The list includes: * DataGlue * PKCS7-SMIME * SQL-ODBC * DCO Part 5: Installing the firmware image. [0m] Install the firmware image. [0n] XG45 firmware images selectively install only the features licensed for the appliance. [0o] In order to make the Data Integration Module features available, the Document 1: [1a] =swg21377654] technical flash. [1b] The steps in this flash provide additional information to use with the upgrade documentation in the information center. [1c] 2. [1d] Save the current configuration. [1e] * From the WebGUI, click Save Config. [1f] * From the command line, issue the write memory command. [1g] 3. [1h] Create a backup of the entire system, and store the configuration in a safe location off of the appliance. [1i] 4. [1j] Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. [1k] 5. [1l] Make sure that the passwords for both accounts were recently changed. [1m] Part 4: Installing the firmware image. [1n] Install the firmware image. [1o] Each firmware image uses the serial number of the appliance as the key. [1p] 1. [1q] Remove appliance from production. [1r] 2. [1s] Following the instructions upgrade documentation in the information center: * Remove extraneous files * Reboot the appliance to release temporary storage * Transfer the firmware image to the appliance * Install the firmware image 3. [1t] Verify that the appliance has the Application Optimization feature. [1u] * From the WebGUI, click Status -> System -> Device Features. [1v] The list includes Option for Document 2: [2a] image. [2b] Part 1: Accessing the Web site that contains the firmware image. [2c] Using your IBM account and Controlled Access Key, access the web site to download the firmware image that contains the Application Optimization feature. [2d] 1. [2e] Identify the serial number for your appliance * From the WebGUI, click Status -> System -> Version Information. [2f] * From the command line, issue the show version command. [2g] 2. [2h] Follow the instructions in the Authorized Feature Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. [2i] 3. [2j] Sign in using your IBM user ID and password. [2k] Register, if you do not have an ID. [2l] 4. [2m] Enter the Controlled Access Key in the letter to access the web page containing the firmware images. [2n] Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. [2o] You are now ready to continue to Part 2 to download the firmware image. [2p] Part 2: Downloading the firmware image. [2q] Determine which firmware image you need and download that image. [2r] Notes: * Starting with version Document 3: [3a] corresponds to the available libraries on your appliance. [3b] For example: * Download xs3800.tam6.scrypt2 if your XML Security Gateway XS40 has TAM 6.0 * Download xi3800.mq.odbc.tam61.scrypt2 if your Integration Appliance XI50 has ODBC, MQ, and TAM 6.1 3. [3c] Do not transfer the image to the appliance at this time. [3d] You will install the image in Part 4: Installing the firmware image. [3e] Part 3: Preparing for the firmware upgrade. [3f] Review the installation instructions and prepare your appliance for the firmware upgrade. [3g] 1. [3h] Read the upgrade documentation in the version-specific DataPower information center. [3i] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?uid=swg21377654] technical flash. [3j] The steps in this flash provide additional information to use with the upgrade documentation in the information center. [3k] 2. [3l] Save the current configuration. [3m] * From the WebGUI, click Save Config. Document 4: [4a] Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. [4b] 3. [4c] Sign in using your IBM user ID and password. [4d] Register, if you do not have an ID. [4e] 4. [4f] Enter the Controlled Access Key in the letter to access the web page containing the firmware images. [4g] Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. [4h] You are now ready to continue to Part 2 to download the firmware image. [4i] Part 2: Downloading the firmware image. [4j] 1. [4k] Download the image. [4l] 2. [4m] Do not transfer the image to the appliance at this time. [4n] You will install the image in Part 4: Installing the firmware image. [4o] Part 3: Preparing for the firmware upgrade. [4p] Review the installation instructions and prepare your appliance for the firmware upgrade. [4q] 1. [4r] Read the upgrade documentation in the version-specific DataPower information center. [4s] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg ",1,[a.] The documents are missing some of the information required to answer the question.,success,38 "Subnodes are still present on TEP after unconfiguring SOA DC After unconfiguring the ITCAM for SOA DC via the unconfig.sh script, I can still see SOA subnodes and workspaces on TEP.The Websphere instances were restarted and are no longer collecting data and forwarding to the D4 agent.I have shut down the ITCAM agent and deleted the offline entries for the managed systems, but the subnodes appear back once you restart the ITCAM agent.How can I remove them?",".dc.properties file. (Windows: \TMAITM6\KD4\config, Unix://d4/KD4/config), and save it. The ""information of the entry"" to be removed (from KD4.dc.properties) would look similiar to this : 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 4. Remove following directory to erase old records which are remembered in this directory. /KD4/logs/KD4.DCA.CACHE/persist where.. = (\TMAITM6 in Windows, //d4 in Unix) 5. Start SOA Agent. 6. From TEPS view, you should be able to see that the deleted entry is gone. PRODUCT ALIAS/SYNONYM ITCAM for SOA --- , one at a time, right-click these offline entries. Select the command Clear offline entry. For example: [/support/docview.wss?uid=swg21502342&aid=4] The offline entry is removed from the TEP Navigator tree. Note that the Clear offline entry command only makes the entry invisible. The applications that you clear become visible again when they come back online. Caution: The Delete command removes the workspace, not the item. Use Clear offline entry to remove an item. At this time, you have to select and clear these offline entries one at a time. You cannot select a group of offline entries and clear the group by selecting the Clear offline entry command. Alternative: You can use the tacmd cleanMS command to clear offline managed systems. The command clears all offline entries in a single step. Offline entries are not displayed again until the applications come back online. Note that you must login to the TEMS using the tacmd login command before running the tacmd cleanMS command. Note: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. Instead, you use the agent workspaces to monitor response-time data and script playback --- AMC Editor; offline entries; offline applications; clear offline entries; tacmd cleanMS; TEP; Applications; offline applications; offline; 71AMCON-PLAN; 71AMCON-CONF; 71AMCON-RPTG; 71AMCON-WV; 71AMCON-TS TECHNOTE (FAQ) QUESTION In the TEP console, most of the applications under the Application Management Console > Applications node in the Navigator tree are offline. Where do these applications come from, and how do you remove the offline applications from this view? ANSWER In the Physical view, navigate to the AMC (Application Management Console) node in the Navigator tree, and open the Applications link. Notice that a number of applications are offline. [/support/docview.wss?uid=swg21502342&aid=1] These offline applications are mostly applications that are defined by default by the ITCAM for Transactions agents that you have installed. These default applications are normally shown as offline, because you have not defined a profile to start these applications and collect data. Note that some of these applications may be shown offline because they were created for testing purposes and are no longer used. Other applications are shown as offline because these are --- offline, because you have not defined a profile to start these applications and collect data. Note that some of these applications may be shown offline because they were created for testing purposes and are no longer used. Other applications are shown as offline because these are active applications that are actually offline. For example, open the AMC Editor by clicking the AMC Editor icon in the TEP toolbar. [/support/docview.wss?uid=swg21502342&aid=2] [/support/docview.wss?uid=swg21502342&aid=2] Select Applications from the drop-down list. Note that this is the default selection when you open the AMC Editor. The applications listed here are mostly the default applications. These applications were added when you installed or upgraded the ITCAM for Transactions agents. The application names also appear in the Applications list in the TEP Navigator tree.. [/support/docview.wss?uid=swg21502342&aid=3] In the TEP Navigator tree, one at a time, right-click these offline entries. Select the command Clear offline entry. For example: [/support/docview.wss?uid=swg21502342&aid=4] The offline entry is removed from the --- remove/trim the same node name down to 1 node (with the name) left in TEPS view. 1. Stop the SOA Agent. 2. Click (with 2nd mouse) the subnode that you want to remove, and choose ""Clear offline entry"" 3. From KD4.dc.properties file, remove all the entry about the host/server that you deleted from TEPS and save it. Example : If you deleted the entry related to Data Power, the related entry (to be removed) looks like this. 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 4. Remove (windows: \TMAITM6\KD4\logs\KD4.DCA.CACHE\persist, unix: //d4/KD4/logs/KD4.DCA.CACHE\persist) directory. 5. Restart SOA Agent. 6. From TEPS view,","Based on the provided context documents, it appears that the subnodes are still present on TEP after unconfiguring the SOA DC because the related entries in the KD4.dc.properties file have not been removed. To remove the subnodes, follow these steps: 1. Stop the SOA Agent. 2. From the KD4.dc.properties file, remove all the entries related to the host/server that you deleted from TEPS. The entries to be removed will look similar to this: 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 3. Remove the directory //d4/KD4/logs/KD4.DCA.CACHE/persist (on Unix) or \TMAITM6\KD4\logs\KD4.DCA.CACHE\persist (on Windows). 4. Restart the SOA Agent. 5. From TEPS view, the deleted entry should be gone. Note: The documents do not provide information on how to remove the subnodes if the above steps do not work.","['.dc.properties file. (Windows: \\TMAITM6\\KD4\\config, Unix://d4/KD4/config), and save it. \n\nThe ""information of the entry"" to be removed (from KD4.dc.properties) would look similiar to this : \n\n8..monitor=on \n8..log=error \n8..trace=off \n8..control.count=1 \n8..control.1=*;*;*;*;*;none \n8..filter.control.count=0 \n\n\n 4. Remove following directory to erase old records which are remembered in this directory. \n\n/KD4/logs/KD4.DCA.CACHE/persist where.. \n\n = (\\TMAITM6 in Windows, //d4 in Unix) \n\n 5. Start SOA Agent. \n\n 6. From TEPS view, you should be able to see that the deleted entry is gone.\n\n \n\nPRODUCT ALIAS/SYNONYM\n ITCAM for SOA', ', one at a time, right-click these offline entries. Select the command Clear offline entry. For example: \n\n\n[/support/docview.wss?uid=swg21502342&aid=4]\n\nThe offline entry is removed from the TEP Navigator tree. Note that the Clear offline entry command only makes the entry invisible. The applications that you clear become visible again when they come back online.\n\nCaution: The Delete command removes the workspace, not the item. Use Clear offline entry to remove an item.\n\nAt this time, you have to select and clear these offline entries one at a time. You cannot select a group of offline entries and clear the group by selecting the Clear offline entry command. \n\nAlternative: You can use the tacmd cleanMS command to clear offline managed systems. The command clears all offline entries in a single step. Offline entries are not displayed again until the applications come back online. Note that you must login to the TEMS using the tacmd login command before running the tacmd cleanMS command.\n\nNote: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. Instead, you use the agent workspaces to monitor response-time data and script playback', 'AMC Editor; offline entries; offline applications; clear offline entries; tacmd cleanMS; TEP; Applications; offline applications; offline; 71AMCON-PLAN; 71AMCON-CONF; 71AMCON-RPTG; 71AMCON-WV; 71AMCON-TS TECHNOTE (FAQ)\n\nQUESTION\n \nIn the TEP console, most of the applications under the Application Management Console > Applications node in the Navigator tree are offline. Where do these applications come from, and how do you remove the offline applications from this view? \n\nANSWER\n\nIn the Physical view, navigate to the AMC (Application Management Console) node in the Navigator tree, and open the Applications link. Notice that a number of applications are offline. \n\n[/support/docview.wss?uid=swg21502342&aid=1]\n\nThese offline applications are mostly applications that are defined by default by the ITCAM for Transactions agents that you have installed. These default applications are normally shown as offline, because you have not defined a profile to start these applications and collect data. \n\nNote that some of these applications may be shown offline because they were created for testing purposes and are no longer used. Other applications are shown as offline because these are', ' offline, because you have not defined a profile to start these applications and collect data. \n\nNote that some of these applications may be shown offline because they were created for testing purposes and are no longer used. Other applications are shown as offline because these are active applications that are actually offline.\n\nFor example, open the AMC Editor by clicking the AMC Editor icon in the TEP toolbar.\n\n[/support/docview.wss?uid=swg21502342&aid=2] [/support/docview.wss?uid=swg21502342&aid=2]\n\nSelect Applications from the drop-down list. Note that this is the default selection when you open the AMC Editor. The applications listed here are mostly the default applications. These applications were added when you installed or upgraded the ITCAM for Transactions agents. The application names also appear in the Applications list in the TEP Navigator tree..\n\n[/support/docview.wss?uid=swg21502342&aid=3] \n\nIn the TEP Navigator tree, one at a time, right-click these offline entries. Select the command Clear offline entry. For example: \n\n\n[/support/docview.wss?uid=swg21502342&aid=4]\n\nThe offline entry is removed from the', ' remove/trim the same node name down to 1 node (with the name) left in TEPS view. \n\n\n1. Stop the SOA Agent. \n2. Click (with 2nd mouse) the subnode that you want to remove, and choose ""Clear offline entry"" \n3. From KD4.dc.properties file, remove all the entry about the host/server that you deleted from TEPS and save it. \n\n Example : If you deleted the entry related to Data Power, the related entry (to be removed) looks like this.\n8..monitor=on\n8..log=error\n8..trace=off\n8..control.count=1\n8..control.1=*;*;*;*;*;none\n8..filter.control.count=0 \n\n \n4. Remove (windows: \\TMAITM6\\KD4\\logs\\KD4.DCA.CACHE\\persist, unix: //d4/KD4/logs/KD4.DCA.CACHE\\persist) directory. \n\n \n5. Restart SOA Agent. \n6. From TEPS view,']","Based on the provided context, it seems that even after unconfiguring the ITCAM for SOA DC and deleting offline entries for managed systems, the SOA subnodes still reappear once the ITCAM agent is restarted. To fully remove these subnodes, you can follow these steps: 1. Stop the SOA Agent. 2. Right-click on the SOA subnodes in the TEP console and choose ""Clear offline entry"" to make them invisible. 3. Remove the information of the deleted entries from the KD4.dc.properties file located in /TMAITM6/KD4/config on Windows or //d4/KD4/config on Unix. Save the changes. 4. Delete the persist directory located in /TMAITM6/KD4/logs/KD4.DCA.CACHE/persist on Windows or //d4/KD4/logs/KD4.DCA.CACHE/persist on Unix to erase old records. 5. Start the SOA Agent. 6. The deleted SOA subnodes should no longer appear in the TEP console after completing these steps.",0.0,0.0,0.0,0.0,,56,"Document 0: [0a] .dc.properties file. [0b] (Windows: \TMAITM6\KD4\config, Unix://d4/KD4/config), and save it. [0c] The ""information of the entry"" to be removed (from KD4.dc.properties) would look similiar to this : 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 4. [0d] Remove following directory to erase old records which are remembered in this directory. [0e] /KD4/logs/KD4.DCA.CACHE/persist where.. = (\TMAITM6 in Windows, //d4 in Unix) 5. [0f] Start SOA Agent. [0g] 6. [0h] From TEPS view, you should be able to see that the deleted entry is gone. [0i] PRODUCT ALIAS/SYNONYM ITCAM for SOA Document 1: [1a] , one at a time, right-click these offline entries. [1b] Select the command Clear offline entry. [1c] For example: [/support/docview.wss?uid=swg21502342&aid=4] The offline entry is removed from the TEP Navigator tree. [1d] Note that the Clear offline entry command only makes the entry invisible. [1e] The applications that you clear become visible again when they come back online. [1f] Caution: The Delete command removes the workspace, not the item. [1g] Use Clear offline entry to remove an item. [1h] At this time, you have to select and clear these offline entries one at a time. [1i] You cannot select a group of offline entries and clear the group by selecting the Clear offline entry command. [1j] Alternative: You can use the tacmd cleanMS command to clear offline managed systems. [1k] The command clears all offline entries in a single step. [1l] Offline entries are not displayed again until the applications come back online. [1m] Note that you must login to the TEMS using the tacmd login command before running the tacmd cleanMS command. [1n] Note: Starting in ITCAM for Transactions 7.3, FP01, there is a feature to configure the AMC to not monitor selected applications. [1o] Instead, you use the agent workspaces to monitor response-time data and script playback Document 2: [2a] AMC Editor; offline entries; offline applications; clear offline entries; tacmd cleanMS; TEP; Applications; offline applications; offline; 71AMCON-PLAN; 71AMCON-CONF; 71AMCON-RPTG; 71AMCON-WV; 71AMCON-TS TECHNOTE (FAQ) QUESTION In the TEP console, most of the applications under the Application Management Console > Applications node in the Navigator tree are offline. [2b] Where do these applications come from, and how do you remove the offline applications from this view? [2c] ANSWER In the Physical view, navigate to the AMC (Application Management Console) node in the Navigator tree, and open the Applications link. [2d] Notice that a number of applications are offline. [2e] [/support/docview.wss?uid=swg21502342&aid=1] These offline applications are mostly applications that are defined by default by the ITCAM for Transactions agents that you have installed. [2f] These default applications are normally shown as offline, because you have not defined a profile to start these applications and collect data. [2g] Note that some of these applications may be shown offline because they were created for testing purposes and are no longer used. [2h] Other applications are shown as offline because these are Document 3: [3a] offline, because you have not defined a profile to start these applications and collect data. [3b] Note that some of these applications may be shown offline because they were created for testing purposes and are no longer used. [3c] Other applications are shown as offline because these are active applications that are actually offline. [3d] For example, open the AMC Editor by clicking the AMC Editor icon in the TEP toolbar. [3e] [/support/docview.wss?uid=swg21502342&aid=2] [/support/docview.wss?uid=swg21502342&aid=2] Select Applications from the drop-down list. [3f] Note that this is the default selection when you open the AMC Editor. [3g] The applications listed here are mostly the default applications. [3h] These applications were added when you installed or upgraded the ITCAM for Transactions agents. [3i] The application names also appear in the Applications list in the TEP Navigator tree.. [/support/docview.wss?uid=swg21502342&aid=3] In the TEP Navigator tree, one at a time, right-click these offline entries. [3j] Select the command Clear offline entry. [3k] For example: [/support/docview.wss?uid=swg21502342&aid=4] The offline entry is removed from the Document 4: [4a] remove/trim the same node name down to 1 node (with the name) left in TEPS view. [4b] 1. [4c] Stop the SOA Agent. [4d] 2. [4e] Click (with 2nd mouse) the subnode that you want to remove, and choose ""Clear offline entry"" 3. [4f] From KD4.dc.properties file, remove all the entry about the host/server that you deleted from TEPS and save it. [4g] Example : If you deleted the entry related to Data Power, the related entry (to be removed) looks like this. [4h] 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 4. [4i] Remove (windows: \TMAITM6\KD4\logs\KD4.DCA.CACHE\persist, unix: //d4/KD4/logs/KD4.DCA.CACHE\persist) directory. [4j] 5. [4k] Restart SOA Agent. [4l] 6. [4m] From TEPS view, ",12,"[a.] Based on the provided context documents, it appears that the subnodes are still present on TEP after unconfiguring the SOA DC because the related entries in the KD4.dc.properties file have not been removed. [b.] To remove the subnodes, follow these steps: 1. [c.] Stop the SOA Agent. [d.] 2. [e.] From the KD4.dc.properties file, remove all the entries related to the host/server that you deleted from TEPS. [f.] The entries to be removed will look similar to this: 8..monitor=on 8..log=error 8..trace=off 8..control.count=1 8..control.1=*;*;*;*;*;none 8..filter.control.count=0 3. [g.] Remove the directory //d4/KD4/logs/KD4.DCA.CACHE/persist (on Unix) or \TMAITM6\KD4\logs\KD4.DCA.CACHE\persist (on Windows). [h.] 4. [i.] Restart the SOA Agent. [j.] 5. [k.] From TEPS view, the deleted entry should be gone. [l.] Note: The documents do not provide information on how to remove the subnodes if the above steps do not work.",attribution_failed,39 Why does the Dataserver service change from Healthy to Vulnerable after logging into StoredIQ Application Stack? Why does the Dataserver service change from Healthy to Vulnerable after logging into StoredIQ Application Stack? ," does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. 1. Login to the Dataserver 2. Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. Click on Controller Link 5. Review and confirm that all services are running fine 6. If needed, make changes to memory --- SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. 1. Login to the Dataserver 2. Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. Click on Controller Link 5. Review and confirm that all services are running fine 6. If needed, make changes to memory","Based on the provided context documents, the answer to the question is: The Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the dataserver was not the supported number. This is stated in Document 3 and Document 4, both of which provide the same information in response to the same question in the SIQ TECHNOTE (FAQ).","[' does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. \n\n\nCAUSE\nThe root cause of this problem is the change in the database settings for data warehouse connection.\n\n\nRESOLVING THE PROBLEM\nSOLUTION \n\nRestart the JTS server to prevent the errors.', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', 'SIQ TECHNOTE (FAQ)\n\nQUESTION\n Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? \n\nCAUSE\nMemory allocated was not the supported number\n\nANSWER\n \n\nThis could be due to amount of Memory allocated to the dataserver. \n\n 1. Login to the Dataserver \n 2. Click on Administration > Dashboard tab \n 3. Review the Application status and make sure it is green \n 4. Click on Controller Link \n 5. Review and confirm that all services are running fine \n 6. If needed, make changes to memory', 'SIQ TECHNOTE (FAQ)\n\nQUESTION\n Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? \n\nCAUSE\nMemory allocated was not the supported number\n\nANSWER\n \n\nThis could be due to amount of Memory allocated to the dataserver. \n\n 1. Login to the Dataserver \n 2. Click on Administration > Dashboard tab \n 3. Review the Application status and make sure it is green \n 4. Click on Controller Link \n 5. Review and confirm that all services are running fine \n 6. If needed, make changes to memory']","The Dataserver service could change from Healthy to Vulnerable after logging into the StoredIQ Application Stack due to the amount of memory allocated to the dataserver. It is recommended to review the application status in the Dashboard tab, check the Controller link to confirm all services are running fine, and make changes to memory if necessary to address this issue.",0.22580645161290322,0.06451612903225806,0.2857142857142857,1.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Both documents provide the same information in response to the same question in the SIQ TECHNOTE (FAQ), stating that the Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the dataserver was not the supported number. The relevant information is found in sentences 3b, 3c, 4b, and 4c, which provide the cause and answer to the question."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response claims that the Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the dataserver was not the supported number. This claim is supported by sentences 3b and 4b, which state that the cause of the problem is the memory allocated to the dataserver. The response also claims that this information is found in Document 3 and Document 4, which is correct. However, the response does not provide any additional information or context that is not found in the documents. Therefore, the response is overall supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentences 3b and 4b, which state that the cause of the problem is the memory allocated to the dataserver."", ""supporting_sentence_keys"": [""3b"", ""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the fact that Document 3 and Document 4 provide the same information in response to the same question in the SIQ TECHNOTE (FAQ)."", ""supporting_sentence_keys"": [""3a"", ""4a""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""4a"", ""4b""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",62,"Document 0: [0a] does not have a reference to the most current instance in the service manager. [0b] If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. [0c] CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. [0d] RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. Document 1: [1a] What steps have already been tried to resolve the issue ? [1b] F. What changes have been made recently when the issue started occurring ? [1c] G. Was new functionality is recently added to the application? [1d] H. Was the software or hardware recently upgraded? [1e] I. [1f] Has MDM application (or particular transaction or workload) always been slow? [1g] If not, did it slow down when more users were added ? [1h] More data? [1i] New scenario? [1j] 3. [1k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [1l] if enabled, at what level ? [1m] Properties.jar Clusters/Instances ? [1n] Any other applications installed along side MDM on the same WAS instance? [1o] Database server has anything other running than MDM ? [1p] 4. [1q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [1r] Is this issue reproducible ? [1s] A. [1t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [1u] Does it appear to happen at certain times of day? [1v] Under specific Document 2: [2a] What steps have already been tried to resolve the issue ? [2b] F. What changes have been made recently when the issue started occurring ? [2c] G. Was new functionality is recently added to the application? [2d] H. Was the software or hardware recently upgraded? [2e] I. [2f] Has MDM application (or particular transaction or workload) always been slow? [2g] If not, did it slow down when more users were added ? [2h] More data? [2i] New scenario? [2j] 3. [2k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [2l] if enabled, at what level ? [2m] Properties.jar Clusters/Instances ? [2n] Any other applications installed along side MDM on the same WAS instance? [2o] Database server has anything other running than MDM ? [2p] 4. [2q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [2r] Is this issue reproducible ? [2s] A. [2t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [2u] Does it appear to happen at certain times of day? [2v] Under specific Document 3: [3a] SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? [3b] CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. [3c] 1. [3d] Login to the Dataserver 2. [3e] Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. [3f] Click on Controller Link 5. Review and confirm that all services are running fine 6. [3g] If needed, make changes to memory Document 4: [4a] SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? [4b] CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. [4c] 1. [4d] Login to the Dataserver 2. [4e] Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. [4f] Click on Controller Link 5. Review and confirm that all services are running fine 6. [4g] If needed, make changes to memory ",2,"[a.] Based on the provided context documents, the answer to the question is: The Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the dataserver was not the supported number. [b.] This is stated in Document 3 and Document 4, both of which provide the same information in response to the same question in the SIQ TECHNOTE (FAQ).",success,40 "Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect API Connect I need to understand details regarding Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect API Connect (CVE-2016-5546, CVE-2016-5548, CVE-2016-5549, CVE-2016-5547, CVE-2016-2183, CVE-2017-3511). Where can I find this information? "," SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 and IBM® Runtime Environment Java™ Version 6 used by IBM Web Experience Factory. These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information. CVEID: CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116] DESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to take control of the system. CVSS Base Score: 8.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/128877 [https://exchange.xforce.ibmcloud.com/vulnerabilities/128877] for the current score CVSS Environmental Score*: Undefined CVSS Vector: --- SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. These issues are disclosed as part of the IBM Java SDK updates in January 2017. If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. VULNERABILITY DETAILS CVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. This vulnerability is known as the SWEET32 Birthday attack. --- SECURITY BULLETIN SUMMARY There are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. These issues were disclosed as part of the IBM Java SDK updates in July 2017. These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition. VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information. HP fixes are on a delayed schedule. CVEID:CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116] DESCRIPTION:An unspecified vulnerability related to the Java SE, Java SE Embedded, JRockit Security component could allow an unauthenticated attacker to take control of the system. CVSS Base Score: 8.3 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulner --- SECURITY BULLETIN SUMMARY There are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. These issues were disclosed as part of the IBM Java SDK updates in April 2018. These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition. VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information. CVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783] DESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact. CVSS Base Score: 7.4 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce --- SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server which is shipped with IBM WebSphere Portal. These issues were disclosed as part of the IBM Java SDK updates in April 2018. VULNERABILITY DETAILS Multiple vulnerabilities in IBM® Java SDK affect IBM WebSphere Portal. Note: If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the “References” section for more information. CVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783] DESCRIPTION:An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact. CVSS Base Score: 7.4 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce.ibmcloud.com/vulnerabilities/",The documents are missing some of the information required to answer the question.,"[' SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 and IBM® Runtime Environment Java™ Version 6 used by IBM Web Experience Factory. These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. \n\nVULNERABILITY DETAILS\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information. \n\nCVEID: CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116]\nDESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to take control of the system.\nCVSS Base Score: 8.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/128877 [https://exchange.xforce.ibmcloud.com/vulnerabilities/128877] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector:', ' SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. These issues are disclosed as part of the IBM Java SDK updates in January 2017.\n\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183]\nDESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. This vulnerability is known as the SWEET32 Birthday attack.\n', ' SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. These issues were disclosed as part of the IBM Java SDK updates in July 2017. These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition. \n\nVULNERABILITY DETAILS\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information.\nHP fixes are on a delayed schedule. \nCVEID:CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116]\nDESCRIPTION:An unspecified vulnerability related to the Java SE, Java SE Embedded, JRockit Security component could allow an unauthenticated attacker to take control of the system.\nCVSS Base Score: 8.3\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulner', ' SECURITY BULLETIN\n\nSUMMARY\nThere are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. These issues were disclosed as part of the IBM Java SDK updates in April 2018. These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition.\n\nVULNERABILITY DETAILS\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information.\n\nCVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783]\nDESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact.\nCVSS Base Score: 7.4\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce', ' SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server which is shipped with IBM WebSphere Portal. These issues were disclosed as part of the IBM Java SDK updates in April 2018. \n\nVULNERABILITY DETAILS\nMultiple vulnerabilities in IBM® Java SDK affect IBM WebSphere Portal.\nNote: If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the “References” section for more information.\n\nCVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783]\nDESCRIPTION:An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact.\nCVSS Base Score: 7.4\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce.ibmcloud.com/vulnerabilities/']","The information regarding Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affecting API Connect can be found in the IBM Security Directory Suite bulletin, specifically under the `CVE-2016-5546, CVE-2016-5548, CVE-2016-5549, CVE-2016-5547, CVE-2016-2183` sections. These sections provide details on the vulnerabilities, their descriptions, CVSS scores, and remediation/fixes.",0.0,0.02857142857142857,0.0,0.0,"{""relevance_explanation"": ""The documents provided contain information about security bulletins and vulnerabilities in IBM Java Runtime, but none of them specifically mention API Connect or the CVEs listed in the question (CVE-2016-5546, CVE-2016-5548, CVE-2016-5549, CVE-2016-5547, CVE-2016-2183, CVE-2017-3511). However, Document 1 mentions CVE-2016-2183, which is one of the CVEs listed in the question. The other documents do not contain any information about the specific CVEs listed in the question. Therefore, the documents do not contain useful information for answering the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not contain any information about the specific CVEs listed in the question, except for CVE-2016-2183 in Document 1. However, the response does not provide any further information or explanation about what information is missing or where it can be found. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not contain any information about the specific CVEs listed in the question, except for CVE-2016-2183 in Document 1. This suggests that the documents are indeed missing some of the information required to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",35,"Document 0: [0a] SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 and IBM® Runtime Environment Java™ Version 6 used by IBM Web Experience Factory. [0b] These issues were disclosed as part of the IBM Java SDK updates in Jul 2017. [0c] VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [0d] For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the “References” section for more information. [0e] CVEID: CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116] DESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to take control of the system. [0f] CVSS Base Score: 8.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/128877 [https://exchange.xforce.ibmcloud.com/vulnerabilities/128877] for the current score CVSS Environmental Score*: Undefined CVSS Vector: Document 1: [1a] SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. [1b] These issues are disclosed as part of the IBM Java SDK updates in January 2017. [1c] If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [1d] For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. [1e] VULNERABILITY DETAILS CVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. [1f] By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. [1g] This vulnerability is known as the SWEET32 Birthday attack. Document 2: [2a] SECURITY BULLETIN SUMMARY There are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. [2b] These issues were disclosed as part of the IBM Java SDK updates in July 2017. [2c] These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition. [2d] VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [2e] For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information. [2f] HP fixes are on a delayed schedule. [2g] CVEID:CVE-2017-10116 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-10116] DESCRIPTION:An unspecified vulnerability related to the Java SE, Java SE Embedded, JRockit Security component could allow an unauthenticated attacker to take control of the system. [2h] CVSS Base Score: 8.3 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulner Document 3: [3a] SECURITY BULLETIN SUMMARY There are multiple vulnerabiltities in the IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server. [3b] These issues were disclosed as part of the IBM Java SDK updates in April 2018. [3c] These may affect some configurations of IBM WebSphere Application Server Traditional, IBM WebSphere Application Server Liberty and IBM WebSphere Application Server Hypervisor Edition. [3d] VULNERABILITY DETAILS If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [3e] For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin"" located in the References section for more information. [3f] CVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783] DESCRIPTION: An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact. [3g] CVSS Base Score: 7.4 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce Document 4: [4a] SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition that is shipped with IBM WebSphere Application Server which is shipped with IBM WebSphere Portal. [4b] These issues were disclosed as part of the IBM Java SDK updates in April 2018. [4c] VULNERABILITY DETAILS Multiple vulnerabilities in IBM® Java SDK affect IBM WebSphere Portal. [4d] Note: If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [4e] For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the “References” section for more information. [4f] CVEID:CVE-2018-2783 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2783] DESCRIPTION:An unspecified vulnerability related to the Java SE Security component could allow an unauthenticated attacker to cause high confidentiality impact, high integrity impact, and no availability impact. [4g] CVSS Base Score: 7.4 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/141939 [https://exchange.xforce.ibmcloud.com/vulnerabilities/ ",1,[a.] The documents are missing some of the information required to answer the question.,success,41 Limitations of sylog-TCP log target using DataPower Gateways I am trying to configure a log target using type syslog-TCP. It seems that the payload is getting truncated when I try to record custom logs to it using log-action. Why is this? How can I workaround it. ," screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] Under the Event Subscriptions tab, you can select all and debug as indicated here: [/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] * * 6. Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain. Syslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. NFS: All NFS limitations apply from file size and permission settings. This is a more common approach using an NFS static mount to capture a log target and can allow for --- datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this --- datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this --- traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. Name the log target 2. Select Target Type of syslog 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 --- traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. Name the log target 2. Select Target Type of syslog 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1","The documents are missing some of the information required to answer the question. However, based on the information provided, it can be inferred that the issue with the syslog-TCP log target is related to the prioritization of events within the device, where client traffic always comes first. This can lead to log events being dropped if the device is under high load. The documents mention that log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. However, they do not provide a solution to the truncation issue when using the syslog-TCP log target. To answer the question fully, additional information would be required, such as the specific configuration of the log target, the size of the custom logs, and any error messages that may be related to the truncation issue.","[' screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] \n\n \n\nUnder the Event Subscriptions tab, you can select all and debug as indicated here: \n\n\n[/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] \n\n * \n * 6. Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain.\n\n\nSyslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. \n\n \n\nNFS:\nAll NFS limitations apply from file size and permission settings. This is a more common approach using an NFS static mount to capture a log target and can allow for', 'datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. \n\nCAUSE\nThe DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. \n\nIt should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this', 'datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. \n\nCAUSE\nThe DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. \n\nIt should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this', ' traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. \n\n \n\nSyslog: \n\n* The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. \n\nTo create the new log target, go into the default domain: Objects > Log Targets \n\nConfigure the log target with settings as follows from the WebGUI: \n\n 1. Name the log target \n 2. Select Target Type of syslog \n 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target \n 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1', ' traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. \n\n \n\nSyslog: \n\n* The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. \n\nTo create the new log target, go into the default domain: Objects > Log Targets \n\nConfigure the log target with settings as follows from the WebGUI: \n\n 1. Name the log target \n 2. Select Target Type of syslog \n 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target \n 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1']","The limitation of the syslog-TCP log target when using DataPower Gateways is that the payload can get truncated. This truncation can occur when trying to record custom logs using a log-action. One workaround to this limitation is to ensure that the payload being sent to the syslog-TCP log target is within an acceptable length that will not lead to truncation. Additionally, considering using other log target options such as file type log targets with a backup method to ensure that all log events are captured without truncation.",0.48936170212765956,0.1702127659574468,0.13043478260869565,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides information about configuring a log target and the limitations of syslog-ng. Documents 1 and 2 discuss the limitations of log files on a DataPower device and the importance of off-device logging. Documents 3 and 4 provide information about configuring a log target and the limitations of the syslog protocol. The question asks about the limitations of a syslog-TCP log target, and these documents provide relevant information about log targets, syslog, and the limitations of the DataPower device."", ""all_relevant_sentence_keys"": [""0a"", ""0c"", ""0d"", ""0e"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""3k"", ""3l"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l""], ""overall_supported_explanation"": ""The response claims that the issue with the syslog-TCP log target is related to the prioritization of events within the device, where client traffic always comes first. This claim is supported by sentences 1e and 3a, which state that client traffic always comes first. The response also claims that log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI, which is supported by sentences 1f, 3b, and 4b. However, the response does not provide a solution to the truncation issue when using the syslog-TCP log target, and the documents do not provide a clear solution to this issue. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported without a specific sentence from the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentences 1e and 3a, which state that client traffic always comes first."", ""supporting_sentence_keys"": [""1e"", ""3a""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by sentences 1d and 3e, which discuss the limitations of log events and the prioritization of events within the device."", ""supporting_sentence_keys"": [""1d"", ""3e""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by sentences 1f, 3b, and 4b, which state that log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI."", ""supporting_sentence_keys"": [""1f"", ""3b"", ""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported without a specific sentence from the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported without a specific sentence from the documents, as it is a general statement about the need for additional information to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""1e"", ""1f"", ""3a"", ""3b"", ""3e"", ""4b""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",47,"Document 0: [0a] screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [0b] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] Under the Event Subscriptions tab, you can select all and debug as indicated here: [/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] * * 6. [0c] Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain. [0d] Syslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. [0e] The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. [0f] NFS: All NFS limitations apply from file size and permission settings. [0g] This is a more common approach using an NFS static mount to capture a log target and can allow for Document 1: [1a] datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. [1b] This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. [1c] CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. [1d] It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. [1e] There is a prioritization of events within the device and client traffic always comes first. [1f] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [1g] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [1h] First, this Document 2: [2a] datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. [2b] This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. [2c] CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. [2d] It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. [2e] There is a prioritization of events within the device and client traffic always comes first. [2f] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [2g] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [2h] First, this Document 3: [3a] traffic always comes first. [3b] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [3c] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [3d] First, this example shows how to create the log target sending events to a syslog destination. [3e] The other examples listed below will have their own strong points to be considered depending on the problem scenario. [3f] Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. [3g] To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. [3h] Name the log target 2. [3i] Select Target Type of syslog 3. [3j] Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. [3k] Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [3l] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 Document 4: [4a] traffic always comes first. [4b] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [4c] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [4d] First, this example shows how to create the log target sending events to a syslog destination. [4e] The other examples listed below will have their own strong points to be considered depending on the problem scenario. [4f] Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. [4g] To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. [4h] Name the log target 2. [4i] Select Target Type of syslog 3. [4j] Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. [4k] Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [4l] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 ",6,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the information provided, it can be inferred that the issue with the syslog-TCP log target is related to the prioritization of events within the device, where client traffic always comes first. [c.] This can lead to log events being dropped if the device is under high load. [d.] The documents mention that log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [e.] However, they do not provide a solution to the truncation issue when using the syslog-TCP log target. [f.] To answer the question fully, additional information would be required, such as the specific configuration of the log target, the size of the custom logs, and any error messages that may be related to the truncation issue.",success,42 "Cognos Analytics - Images not displayed in PDF/Excel, working in HTML I've just completed an upgrade to Cognos Analytics 11.0.3. When running existing reports in HTML, the images are displayed but when I try to run them in PDF/Excel they are not. "," stop the capturing of events. 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. 11. You should be able to see the reason why the image could not be saved under the 'Result' column. RESOLVING THE PROBLEM If the image is found but cannot be accessed due to permission configuration issue: 1. Open up IIS 7.5 2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side 3. When the root folder is selected, double-click 'Authentication' 4. Ensure that anonymous access is enabled 5. Repeat steps 3 and 4 for the image folder and it's parent folder. 6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly 7. Run the report in export as Excel 2007 and PDF If the image/ directory is not located: Place the image/directory in the specified location Cross reference information Segment Product Component Platform Version Edition Business --- Click-To-Run installed Office. Then install MS Office via the traditional (MSI) method instead or (b) Upgrade to a later version of Cognos Analysis for Microsoft Excel or Planning Analytics for Microsoft Excel which supports click to run (see above for caveats). --- secure socket layer IR440015 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) In a multi-tier environment with SSL enabled on the webserver, images are not being displayed when report run as PDF. Images are being shown as just a blank box in PDF. Running the report in HTML displays the images. CAUSE Incomplete or missing Chain of Trust for SSL within the IBM Cognos Keystore RESOLVING THE PROBLEM There are two options available: 1. Place the images on the application tier in the Cognos installation directory in the same path they exist on the gateway server. This way the Application Tier can access the image on disk, removing the need to connect to HTTPS Example: /webcontent/samples/images/pic.jpg 2. 3. Import the SSL certificate Chain of Trust on the Application Tier. Steps to import the SSL Chain of Trust: 1. Obtain the CA certificate and any Intermediate certificates which is in the chain of the trust that has signed the Web site certificate. 2. Import the certificate(s) in the IBM Cognos CA keystore by typing the following command (from a command window in the < --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. However images are visible in HTML format when reports are run actively. SYMPTOM Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. However images are visible in HTML format when reports are run actively. The PDF/Excel outputs will have a placeholder image. This will be in the form of an empty black box (PDF) or will be a missing pictures icon (Excel). CAUSE There are a few common causes for this issue: 1. The permissions of the folder which contains the image, have not been configured correctly 2. The image is not within the directory which is specified 3. The directory where the image is meant to be stored, does not exist in the specified location DIAGNOSING THE PROBLEM To find out the root cause of this problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. 1. Download --- problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. Open up the report in Cognos Workspace 3. Load up Process Monitor 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. 6. Press the capture icon in process monitor 7. Export the report to Excel 2007/PDF 8. Save the file anywhere 9. Press the Capture icon again in process monitor to stop the capturing of events. 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. 11. You should be able to see the reason why the image could not","Based on the provided context documents, the issue you are experiencing with images not being displayed in PDF/Excel but working in HTML after upgrading to Cognos Analytics 11.0.3 is a known problem. Document 2 describes a similar issue where images are not being displayed when running reports as PDF due to an incomplete or missing Chain of Trust for SSL within the IBM Cognos Keystore. Document 3 also describes a similar issue where images are not being displayed in PDF/Excel output when using Report Studio/Workspace, but are visible in HTML format. Document 4 provides a step-by-step guide to diagnose the problem using Process Monitor and IIS 7.5. To resolve the issue, you can try the following options: 1. Place the images on the application tier in the Cognos installation directory in the same path they exist on the gateway server, as described in Document 2. 2. Import the SSL certificate Chain of Trust on the Application Tier, as described in Document 2. 3. Check the permissions of the folder which contains the image, as described in Document 3. 4. Verify that the image is within the directory which is specified, as described in Document 3. 5. Verify that the directory where the image is meant to be stored, exists in the specified location, as described in Document 3. 6. Use Process Monitor to diagnose the problem, as described in Document 4. It is recommended to try the first option (placing the images on the application tier) and see if it resolves the issue. If not, you can try the other options.","[' stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not be saved under the \'Result\' column.\n\n\nRESOLVING THE PROBLEM\nIf the image is found but cannot be accessed due to permission configuration issue: \n\n \n\n 1. Open up IIS 7.5 \n 2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side \n 3. When the root folder is selected, double-click \'Authentication\' \n 4. Ensure that anonymous access is enabled \n 5. Repeat steps 3 and 4 for the image folder and it\'s parent folder. \n 6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly \n 7. Run the report in export as Excel 2007 and PDF\n\n\nIf the image/ directory is not located: \n\nPlace the image/directory in the specified location \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business', ' Click-To-Run installed Office. Then install MS Office via the traditional (MSI) method instead \nor (b) Upgrade to a later version of Cognos Analysis for Microsoft Excel or Planning Analytics for Microsoft Excel which supports click to run (see above for caveats).', 'secure socket layer IR440015 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n In a multi-tier environment with SSL enabled on the webserver, images are not being displayed when report run as PDF. Images are being shown as just a blank box in PDF. Running the report in HTML displays the images. \n\nCAUSE\nIncomplete or missing Chain of Trust for SSL within the IBM Cognos Keystore\n\nRESOLVING THE PROBLEM\nThere are two options available: \n\n 1. Place the images on the application tier in the Cognos installation directory in the same path they exist on the gateway server. This way the Application Tier can access the image on disk, removing the need to connect to HTTPS\n \n Example: /webcontent/samples/images/pic.jpg \n 2. \n 3. Import the SSL certificate Chain of Trust on the Application Tier.\n\n\nSteps to import the SSL Chain of Trust: \n 1. Obtain the CA certificate and any Intermediate certificates which is in the chain of the trust that has signed the Web site certificate.\n \n 2. Import the certificate(s) in the IBM Cognos CA keystore by typing the following command (from a command window in the <', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. \nHowever images are visible in HTML format when reports are run actively. \n\nSYMPTOM\nUnable to view images in reports in PDF/Excel output when using Report Studio/Workspace. \nHowever images are visible in HTML format when reports are run actively.\n\nThe PDF/Excel outputs will have a placeholder image. This will be in the form of an empty black box (PDF) or will be a missing pictures icon (Excel).\n\n\nCAUSE\nThere are a few common causes for this issue: \n\n 1. The permissions of the folder which contains the image, have not been configured correctly \n 2. The image is not within the directory which is specified \n 3. The directory where the image is meant to be stored, does not exist in the specified location\n\nDIAGNOSING THE PROBLEM\nTo find out the root cause of this problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. \n\nIn THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. \n\n \n\n 1. Download', ' problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. \n\nIn THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. \n\n \n\n 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) \n 2. Open up the report in Cognos Workspace \n 3. Load up Process Monitor \n 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. \n 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. \n 6. Press the capture icon in process monitor \n 7. Export the report to Excel 2007/PDF \n 8. Save the file anywhere \n 9. Press the Capture icon again in process monitor to stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not']","Based on the provided context, it seems that the issue with images not being displayed in PDF/Excel outputs, but working in HTML, is a common problem that can occur in IBM Cognos Analytics. Here are the key steps to troubleshoot and resolve this issue: 1. **Verify the image paths**: Check that the images are referenced using the correct relative or absolute paths in the reports. The images should be accessible from the Cognos server's file system. 2. **Check file permissions**: Ensure that the Cognos server has the necessary permissions to access the directories where the images are stored. The ""Anonymous"" user account should have read access to the image directories. 3. **Validate the image file formats**: Confirm that the image file formats are supported by PDF and Excel. Cognos typically supports common image formats such as JPEG, PNG, and GIF. 4. **Test the image display in the report viewer**: Try viewing the report in the Cognos report viewer (HTML) and check if the images are displayed correctly. This will help isolate the issue to the PDF/Excel output generation. 5. **Inspect the Cognos logs**: Check the Cognos server logs for any errors or warnings related to the image processing. The logs may provide more insights into the root cause of the issue. 6. **Consider the image resolution and size**: Ensure that the image resolution and size are appropriate for the PDF/Excel output. Very large or high-resolution images may cause issues during the output generation. 7. **Try re-uploading the images**: If the issue persists, you can try re-uploading the images to the Cognos server to ensure there are no file corruption or other issues with the image files. 8. **Upgrade to the latest Cognos fix pack**: If the issue is specific to the Cognos 11.0.3 release, consider upgrading to the latest fix pack, as it may include bug fixes related to image handling. If the above steps do not resolve the issue, you may need to engage with IBM support for further assistance in troubleshooting the problem.",0.0,0.0,0.0,0.0,,62,"Document 0: [0a] stop the capturing of events. [0b] 10. [0c] Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. [0d] 11. [0e] You should be able to see the reason why the image could not be saved under the 'Result' column. [0f] RESOLVING THE PROBLEM If the image is found but cannot be accessed due to permission configuration issue: 1. [0g] Open up IIS 7.5 2. [0h] Click on the root folder of your Cognos installation (E.g. [0i] C1021GA) in the navigation pane on the left side 3. [0j] When the root folder is selected, double-click 'Authentication' 4. [0k] Ensure that anonymous access is enabled 5. [0l] Repeat steps 3 and 4 for the image folder and it's parent folder. [0m] 6. [0n] If the user is concerned about security, they may want to restrict the child-folders (E.g. [0o] cgi-bin) and change the authentication settings accordingly 7. [0p] Run the report in export as Excel 2007 and PDF If the image/ directory is not located: Place the image/directory in the specified location Cross reference information Segment Product Component Platform Version Edition Business Document 1: [1a] Click-To-Run installed Office. [1b] Then install MS Office via the traditional (MSI) method instead or (b) Upgrade to a later version of Cognos Analysis for Microsoft Excel or Planning Analytics for Microsoft Excel which supports click to run (see above for caveats). Document 2: [2a] secure socket layer IR440015 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) In a multi-tier environment with SSL enabled on the webserver, images are not being displayed when report run as PDF. [2b] Images are being shown as just a blank box in PDF. [2c] Running the report in HTML displays the images. [2d] CAUSE Incomplete or missing Chain of Trust for SSL within the IBM Cognos Keystore RESOLVING THE PROBLEM There are two options available: 1. [2e] Place the images on the application tier in the Cognos installation directory in the same path they exist on the gateway server. [2f] This way the Application Tier can access the image on disk, removing the need to connect to HTTPS Example: /webcontent/samples/images/pic.jpg 2. [2g] 3. [2h] Import the SSL certificate Chain of Trust on the Application Tier. [2i] Steps to import the SSL Chain of Trust: 1. [2j] Obtain the CA certificate and any Intermediate certificates which is in the chain of the trust that has signed the Web site certificate. [2k] 2. [2l] Import the certificate(s) in the IBM Cognos CA keystore by typing the following command (from a command window in the < Document 3: [3a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. [3b] However images are visible in HTML format when reports are run actively. [3c] SYMPTOM Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. [3d] However images are visible in HTML format when reports are run actively. [3e] The PDF/Excel outputs will have a placeholder image. [3f] This will be in the form of an empty black box (PDF) or will be a missing pictures icon (Excel). [3g] CAUSE There are a few common causes for this issue: 1. [3h] The permissions of the folder which contains the image, have not been configured correctly 2. [3i] The image is not within the directory which is specified 3. [3j] The directory where the image is meant to be stored, does not exist in the specified location DIAGNOSING THE PROBLEM To find out the root cause of this problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. [3k] In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. [3l] 1. [3m] Download Document 4: [4a] problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. [4b] In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. [4c] 1. [4d] Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. [4e] Open up the report in Cognos Workspace 3. [4f] Load up Process Monitor 4. [4g] You will notice the current processes immediately being captured and displaying in the window. [4h] Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. [4i] 5. [4j] Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. [4k] 6. [4l] Press the capture icon in process monitor 7. [4m] Export the report to Excel 2007/PDF 8. [4n] Save the file anywhere 9. [4o] Press the Capture icon again in process monitor to stop the capturing of events. [4p] 10. [4q] Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. [4r] 11. [4s] You should be able to see the reason why the image could not ",18,"[a.] Based on the provided context documents, the issue you are experiencing with images not being displayed in PDF/Excel but working in HTML after upgrading to Cognos Analytics 11.0.3 is a known problem. [b.] Document 2 describes a similar issue where images are not being displayed when running reports as PDF due to an incomplete or missing Chain of Trust for SSL within the IBM Cognos Keystore. [c.] Document 3 also describes a similar issue where images are not being displayed in PDF/Excel output when using Report Studio/Workspace, but are visible in HTML format. [d.] Document 4 provides a step-by-step guide to diagnose the problem using Process Monitor and IIS 7.5. [e.] To resolve the issue, you can try the following options: 1. [f.] Place the images on the application tier in the Cognos installation directory in the same path they exist on the gateway server, as described in Document 2. [g.] 2. [h.] Import the SSL certificate Chain of Trust on the Application Tier, as described in Document 2. [i.] 3. [j.] Check the permissions of the folder which contains the image, as described in Document 3. [k.] 4. [l.] Verify that the image is within the directory which is specified, as described in Document 3. [m.] 5. [n.] Verify that the directory where the image is meant to be stored, exists in the specified location, as described in Document 3. [o.] 6. [p.] Use Process Monitor to diagnose the problem, as described in Document 4. [q.] It is recommended to try the first option (placing the images on the application tier) and see if it resolves the issue. [r.] If not, you can try the other options.",attribution_failed,43 Help with Security Bulletin: IBM WebSphere MQ is affected by a privilege escalation vulnerability (CVE-2017-1612) I need to understand details regarding Security Bulletin: IBM WebSphere MQ is affected by a privilege escalation vulnerability (CVE-2017-1612).," SECURITY BULLETIN SUMMARY IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ are shipped as components of IBM Predictive Maintenance and Quality. Information about a security vulnerability affecting IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ has been published their respective security bulletins. VULNERABILITY DETAILS Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects WebSphere Application Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701503] for vulnerability details and information about fixes. Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM HTTP Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701072] for vulnerability details and information about fixes. Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 (CVE-201 --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with BM Integrated Information Core. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Consult the security bulletin, Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293], [http://www.ibm.com/support/docview.wss?uid=swg21991469] for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product IBM Integrated Information Core V1.5, V1.5.0.1, and V1.5.0.2 IBM WebSphere Application Server REMEDIATION/FIXES Download the correct version of the fix from the following link: Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293]. Installation instructions for the fix are included in the readme document that is in the fix package --- PSIRT SECURITY BULLETIN SUMMARY IBM WebSphere Application Server (WAS) is shipped as a component of IBM Security Identity Manager (ISIM). Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletinSecurity Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS Product Version WebSphere version ISIM 6.0 WAS v7.0, v8.5, v8.5.5 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/ --- SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with IBM Tivoli Network Manager IP Edition versions 3.9 and 4.1.1; IBM WebSphere Application Server is a required product for IBM Tivoli Network Manager IP Edition version 4.2. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletin Potential Privilege Escalation in WebSphere Application Server Admin Console (CVE-2017-1731) [http://www-01.ibm.com/support/docview.wss?uid=swg22012345] for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Network Manager 3.9, 4.1.1 and 4.2 REMEDIATION/FIXES Refer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Network Manager versions 3.9 and 4.1.1; and a product required by IBM Tivoli Network Manager IP Edition version 4.2. Principal Product and Version(s) Aff",The documents are missing some of the information required to answer the question.,"[' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ are shipped as components of IBM Predictive Maintenance and Quality. Information about a security vulnerability affecting IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ has been published their respective security bulletins. \n\nVULNERABILITY DETAILS\nPlease consult the Security Bulletin: Vulnerability in RC4 stream cipher affects WebSphere Application Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701503] for vulnerability details and information about fixes.\n\nPlease consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM HTTP Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701072] for vulnerability details and information about fixes.\n\nPlease consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 (CVE-201', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped with BM Integrated Information Core. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nConsult the security bulletin, Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293], [http://www.ibm.com/support/docview.wss?uid=swg21991469] for vulnerability details and information about fixes. \n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product IBM Integrated Information Core V1.5, V1.5.0.1, and V1.5.0.2 IBM WebSphere Application Server REMEDIATION/FIXES\nDownload the correct version of the fix from the following link: Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293]. Installation instructions for the fix are included in the readme document that is in the fix package', 'PSIRT SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server (WAS) is shipped as a component of IBM Security Identity Manager (ISIM). Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletinSecurity Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]for vulnerability details and information about fixes. \n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nProduct Version WebSphere version ISIM 6.0 WAS v7.0, v8.5, v8.5.5 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/', ' SECURITY BULLETIN\n\nSUMMARY\n OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。\nIBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。\nこのため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。\n\n最新の情報については下記の文書（英語）をご参照ください。 \nSecurity Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178)\nhttp://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724]\n\n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] \nDESCRIPTION: OpenSSLはサービス拒否を引き', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped with IBM Tivoli Network Manager IP Edition versions 3.9 and 4.1.1; IBM WebSphere Application Server is a required product for IBM Tivoli Network Manager IP Edition version 4.2. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletin Potential Privilege Escalation in WebSphere Application Server Admin Console (CVE-2017-1731) [http://www-01.ibm.com/support/docview.wss?uid=swg22012345] for vulnerability details and information about fixes.\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM Tivoli Network Manager 3.9, 4.1.1 and 4.2 \n\nREMEDIATION/FIXES\nRefer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Network Manager versions 3.9 and 4.1.1; and a product required by IBM Tivoli Network Manager IP Edition version 4.2. \n\nPrincipal Product and Version(s) Aff']","Based on the context provided, there is no specific information regarding a security bulletin related to IBM WebSphere MQ being affected by a privilege escalation vulnerability (CVE-2017-1612). The context only discusses security bulletins related to vulnerabilities affecting IBM WebSphere Application Server (WAS) in different product configurations. To get more information about a potential security bulletin related to IBM WebSphere MQ and CVE-2017-1612, you may need to refer directly to IBM's official security bulletins, notifications, or contact their support team for specific information on this topic.",0.0,0.047619047619047616,0.0,0.0,"{""relevance_explanation"": ""The question asks about a specific security vulnerability (CVE-2017-1612) affecting IBM WebSphere MQ. However, none of the provided documents mention this specific vulnerability. Documents 0, 1, 2, and 4 discuss various security vulnerabilities affecting IBM WebSphere Application Server, but not IBM WebSphere MQ. Document 3 mentions a security vulnerability affecting IBM WebSphere MQ Advanced Message Security, but it is related to OpenSSL vulnerabilities (CVE-2016-2177 and CVE-2016-2178), not the one mentioned in the question. Therefore, none of the documents contain directly useful information for answering the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents mention the specific vulnerability (CVE-2017-1612) mentioned in the question. The response does not make any claims that are contradicted by the documents, but it also does not provide any information that is directly supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain information about the specific vulnerability (CVE-2017-1612) mentioned in the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",21,"Document 0: [0a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ are shipped as components of IBM Predictive Maintenance and Quality. [0b] Information about a security vulnerability affecting IBM WebSphere Application Server, IBM HTTP Server, IBM DB2, IBM SPSS Modeler, IBM Cognos Business Intelligence Server, IBM SPSS Collaboration and Deployment Services and IBM WebSphere MQ has been published their respective security bulletins. [0c] VULNERABILITY DETAILS Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects WebSphere Application Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701503] for vulnerability details and information about fixes. [0d] Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM HTTP Server (CVE-2015-2808) [http://www-01.ibm.com/support/docview.wss?uid=swg21701072] for vulnerability details and information about fixes. [0e] Please consult the Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 (CVE-201 Document 1: [1a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with BM Integrated Information Core. [1b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [1c] VULNERABILITY DETAILS Consult the security bulletin, Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293], [http://www.ibm.com/support/docview.wss?uid=swg21991469] for vulnerability details and information about fixes. [1d] AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product IBM Integrated Information Core V1.5, V1.5.0.1, and V1.5.0.2 IBM WebSphere Application Server REMEDIATION/FIXES Download the correct version of the fix from the following link: Security Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www.ibm.com/support/docview.wss?uid=swg21999293]. [1e] Installation instructions for the fix are included in the readme document that is in the fix package Document 2: [2a] PSIRT SECURITY BULLETIN SUMMARY IBM WebSphere Application Server (WAS) is shipped as a component of IBM Security Identity Manager (ISIM). [2b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [2c] VULNERABILITY DETAILS Please consult the security bulletinSecurity Bulletin: Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]for vulnerability details and information about fixes. [2d] AFFECTED PRODUCTS AND VERSIONS Product Version WebSphere version ISIM 6.0 WAS v7.0, v8.5, v8.5.5 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2e] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/ Document 3: [3a] SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き Document 4: [4a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with IBM Tivoli Network Manager IP Edition versions 3.9 and 4.1.1; IBM WebSphere Application Server is a required product for IBM Tivoli Network Manager IP Edition version 4.2. [4b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [4c] VULNERABILITY DETAILS Please consult the security bulletin Potential Privilege Escalation in WebSphere Application Server Admin Console (CVE-2017-1731) [http://www-01.ibm.com/support/docview.wss?uid=swg22012345] for vulnerability details and information about fixes. [4d] AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Network Manager 3.9, 4.1.1 and 4.2 REMEDIATION/FIXES Refer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Network Manager versions 3.9 and 4.1.1; and a product required by IBM Tivoli Network Manager IP Edition version 4.2. [4e] Principal Product and Version(s) Aff ",1,[a.] The documents are missing some of the information required to answer the question.,success,44 "Launching IBM Rational Software Architect application results in Error: Java was started but returned exit code = -1 At times when you launch Rational Software Architect (RSA) application, you might encounter the following error: Error: Java was started but returned exit code = -1 ","exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. Exit code=8096"" . It also provides instructions to resolve the issue. SYMPTOM Rational Team Concert crashes with the following JVM terminated error message: JVM terminated. Exit code=8096 [/support/docview.wss?uid=swg21501371&aid=1] CAUSE There are many possible factors that could contribute to the crash the JVM exit code=8096 error message. One of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3 ENVIRONMENT Rational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect * Intel(R) Q45/Q43 Express Chipset * Windows XP Service Pack 3 RESOLVING THE PROBLEM Upgrade your graphic card driver to the latest one. If upgrading the driver does not fix the issue, contact Rational support --- eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". SYMPTOM Steps to reproduce: 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client. 2. Bring up the CQ dialog window. 3. Observe that Eclipse halts with the error. CAUSE You use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task. ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 --- eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". SYMPTOM Steps to reproduce: 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client. 2. Bring up the CQ dialog window. 3. Observe that Eclipse halts with the error. CAUSE You use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task. ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 --- RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. The following entries support the hypothesis of the faulty video drivers --- RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. The following entries support the hypothesis of the faulty video drivers",The documents are missing some of the information required to answer the question.,"['exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. Exit code=8096"" . It also provides instructions to resolve the issue. \n\nSYMPTOM\nRational Team Concert crashes with the following JVM terminated error message: \n\nJVM terminated. Exit code=8096 \n\n[/support/docview.wss?uid=swg21501371&aid=1]\n\nCAUSE\nThere are many possible factors that could contribute to the crash the JVM exit code=8096 error message. \n\nOne of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3\n\n\nENVIRONMENT\nRational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect \n\n * Intel(R) Q45/Q43 Express Chipset \n * Windows XP Service Pack 3\n\nRESOLVING THE PROBLEM\nUpgrade your graphic card driver to the latest one. If upgrading the driver does not fix the issue, contact Rational support', 'eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". \n\nSYMPTOM\nSteps to reproduce:\n\n\n\n 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client.\n \n \n 2. Bring up the CQ dialog window.\n \n \n 3. Observe that Eclipse halts with the error.\n\n\nCAUSE\nYou use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task.\n\nENVIRONMENT\nWindows 7, RTC 4.0.x\n\n\n\n\nDIAGNOSING THE PROBLEM\nYou can see a text in the javacore file that is similar to:\n\n\nWindows_ExceptionCode: C0000005 (access violation)\nModule: C:\\Windows\\System32\\mshtml.dll\n\nCurrent thread:\n""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0,\njava/lang/Thread:0x000007FFBE6', 'eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". \n\nSYMPTOM\nSteps to reproduce:\n\n\n\n 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client.\n \n \n 2. Bring up the CQ dialog window.\n \n \n 3. Observe that Eclipse halts with the error.\n\n\nCAUSE\nYou use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task.\n\nENVIRONMENT\nWindows 7, RTC 4.0.x\n\n\n\n\nDIAGNOSING THE PROBLEM\nYou can see a text in the javacore file that is similar to:\n\n\nWindows_ExceptionCode: C0000005 (access violation)\nModule: C:\\Windows\\System32\\mshtml.dll\n\nCurrent thread:\n""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0,\njava/lang/Thread:0x000007FFBE6', 'RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". \n\nSYMPTOM\nYou connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. \n\nJava was started but returned exit code=8096 \n\n\n[/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1]\n\nExamples of actions you can do are: creating a work item and creating a user.\n\nCAUSE\nOne known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) \n\n\nNote: Other causes are also possible but have not been reported.\n\n\nENVIRONMENT\nThis problem has been seen with ThinkPad laptops\n\n\n\nDIAGNOSING THE PROBLEM\nLook at the java core. The following entries support the hypothesis of the faulty video drivers', 'RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". \n\nSYMPTOM\nYou connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. \n\nJava was started but returned exit code=8096 \n\n\n[/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1]\n\nExamples of actions you can do are: creating a work item and creating a user.\n\nCAUSE\nOne known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) \n\n\nNote: Other causes are also possible but have not been reported.\n\n\nENVIRONMENT\nThis problem has been seen with ThinkPad laptops\n\n\n\nDIAGNOSING THE PROBLEM\nLook at the java core. The following entries support the hypothesis of the faulty video drivers']","Based on the provided context, the issue of the ""Java was started but returned exit code = -1"" error when launching IBM Rational Software Architect (RSA) is not directly addressed. The context focuses on a different issue related to the ""Terminate"" action in the WebSphere Application Server (WAS) debugger. The context indicates that when debugging WebSphere Application Server v6.x, the ""Terminate"" action in the debugger will only terminate or disconnect the WebSphere Application Server debugger, but it will not terminate the WebSphere Application Server JVM process. The context does not provide any information about the ""Java was started but returned exit code = -1"" error when launching the RSA application. This error can have various causes, such as: 1. Incompatible Java version or incorrect Java installation. 2. Conflicting or missing DLL files. 3. Insufficient system resources or memory issues. 4. Corrupted or outdated RSA installation. 5. Issues with the Eclipse platform or underlying components. To resolve this issue, you would need to investigate the specific environment and configuration of the system where the RSA application is being launched. Some general troubleshooting steps could include: 1. Verify the Java version and ensure it is compatible with the RSA version. 2. Check for any conflicting software or DLL files that might be causing the issue. 3. Ensure that the system has sufficient memory and resources to run the RSA application. 4. Try reinstalling or updating the RSA application to the latest version. 5. Check the Eclipse logs and system logs for any additional information about the error. Without more specific details about the environment and the steps leading to the ""Java was started but returned exit code = -1"" error, it is difficult to provide a more detailed solution. The provided context focuses on a different issue related to the WebSphere Application Server debugger, and does not directly address the RSA application launch error.",0.0,0.024390243902439025,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information that directly addresses the error 'Error: Java was started but returned exit code = -1' when launching IBM Rational Software Architect application. However, some documents discuss similar errors, such as 'Java was started but returned exit code=8096', which may be related to the issue. Documents 0, 1, 2, 3, and 4 contain information about Java errors and crashes, but none of them specifically mention the error code -1. Therefore, the documents are not directly relevant to the question, but they may provide some general information about Java errors."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not contain any information that directly addresses the error 'Error: Java was started but returned exit code = -1' when launching IBM Rational Software Architect application. The response does not make any other claims, so it is supported by the documents in the sense that the documents do not provide enough information to answer the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not contain any information that directly addresses the error 'Error: Java was started but returned exit code = -1' when launching IBM Rational Software Architect application. The documents may provide some general information about Java errors, but they do not specifically mention the error code -1."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",41,"Document 0: [0a] exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. [0b] Exit code=8096"" . [0c] It also provides instructions to resolve the issue. [0d] SYMPTOM Rational Team Concert crashes with the following JVM terminated error message: JVM terminated. [0e] Exit code=8096 [/support/docview.wss?uid=swg21501371&aid=1] CAUSE There are many possible factors that could contribute to the crash the JVM exit code=8096 error message. [0f] One of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3 ENVIRONMENT Rational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect * Intel(R) Q45/Q43 Express Chipset * Windows XP Service Pack 3 RESOLVING THE PROBLEM Upgrade your graphic card driver to the latest one. [0g] If upgrading the driver does not fix the issue, contact Rational support Document 1: [1a] eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". [1b] SYMPTOM Steps to reproduce: 1. [1c] Try to link a CQ record to an RTC work item through the RTC Eclipse client. [1d] 2. [1e] Bring up the CQ dialog window. [1f] 3. [1g] Observe that Eclipse halts with the error. [1h] CAUSE You use 64-bit Eclipse. [1i] 64-bit Eclipse cannot fulfil this task. [1j] ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 Document 2: [2a] eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". [2b] SYMPTOM Steps to reproduce: 1. [2c] Try to link a CQ record to an RTC work item through the RTC Eclipse client. [2d] 2. [2e] Bring up the CQ dialog window. [2f] 3. [2g] Observe that Eclipse halts with the error. [2h] CAUSE You use 64-bit Eclipse. [2i] 64-bit Eclipse cannot fulfil this task. [2j] ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 Document 3: [3a] RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". [3b] SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. [3c] Then the Eclipse workbench, java.exe, stops with the following error message. [3d] Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. [3e] CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. [3f] ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. [3g] The following entries support the hypothesis of the faulty video drivers Document 4: [4a] RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". [4b] SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. [4c] Then the Eclipse workbench, java.exe, stops with the following error message. [4d] Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. [4e] CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. [4f] ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. [4g] The following entries support the hypothesis of the faulty video drivers ",1,[a.] The documents are missing some of the information required to answer the question.,success,45 "How to resolve the StaleConnectionException in WebSphere Application Server? I see this exception in WebSphere Application Server J2c and RRA traces: WSRdbManagedC > preTestConnection Entry WSRdbManagedConnectionImpl@51a507f2 query: SELECT 1 FROM DUAL WSRdbManagedC 3 Exception java.sql.SQLException: ORA-02396: exceeded maximum idle time, please connect again DSRA0010E: SQL State = 61000, Error Code = 2,396 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440) at ... Entry java.sql.SQLException: ORA-01012: not logged on ..... OracleDataSto < findMappingClass return Exit class com.ibm.websphere.ce.cm.StaleConnectionException"," SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * If there are more than 1000 attributes or merchandising associations per catalog entry, the following exception will be thrown in management center: ORA-01795: maximum number of expressions in a list is 1000. LOCAL FIX PROBLEM SUMMARY * USERS AFFECTED: WebSphere Commerce users on V6.0. PROBLEM ABSTRACT: Management Center: ORA-01795 error occured in product display page. BUSINESS IMPACT: User is not able to view product in Management Center when the issue happens. RECOMMENDATION: Applying APAR LI74800 will resolve the issue. PROBLEM CONCLUSION * SQL in data service layer was rewritten to avoid the error. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [ --- one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 --- one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 --- v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables. 2. Select the variable ORACLE_JDBC_DRIVER_PATH. 3. Change the variable value to the folder that contains the Oracle 10g driver --- file name is ojdbc6.jar. If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. Various connectivity errors are logged. DIAGNOSING THE PROBLEM Check the resources.xmlfile in the directory \AFUWeb\profiles\\config\cells\\nodes\ Resolve the problem as mentioned below if it contains the following class path element: ${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar Do not modify the resources.xml file. RESOLVING THE PROBLEM To resolve the problem: 1. Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). 2. Rename the copy as ojdbc6.jar. 3. Restart the IBM InfoSphere Content Collector WebApplications service.",The documents are missing some of the information required to answer the question.,"[' SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If there are more than 1000 attributes or merchandising\n associations per catalog entry, the following exception will be\n thrown in management center:\n ORA-01795: maximum number of expressions in a list is 1000.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * USERS AFFECTED:\n WebSphere Commerce users on V6.0.\n \n PROBLEM ABSTRACT:\n Management Center: ORA-01795 error occured in product display\n page.\n \n BUSINESS IMPACT:\n User is not able to view product in Management Center when the\n issue happens.\n \n RECOMMENDATION:\n Applying APAR LI74800 will resolve the issue.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * SQL in data service layer was rewritten to avoid the error.\n \n \n -------------------------------------------------------------\n The latest available maintenance information can be obtained\n from the Recommended Fixes for WebSphere Commerce technote:\n http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [', ' one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time.\n\n\nRESOLVING THE PROBLEM\nTo resolve this issue, use a bind variable in your SQL integration service. \n\nFor information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. \n\n\n\nTo learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7', ' one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time.\n\n\nRESOLVING THE PROBLEM\nTo resolve this issue, use a bind variable in your SQL integration service. \n\nFor information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. \n\n\n\nTo learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7', 'v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. \n\nSYMPTOM\nThe following exception is written to the logs: \n\n\n\n\njava.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable\nDSRA0010E: SQL State = 72000, Error Code = 1,483 \nCAUSE\nThe Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types.\n\n\nRESOLVING THE PROBLEM\nUse either of the following solutions to solve the problem: \n\n * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables.\n \n \n 2. Select the variable ORACLE_JDBC_DRIVER_PATH.\n \n \n 3. Change the variable value to the folder that contains the Oracle 10g driver', ' file name is ojdbc6.jar. If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. Various connectivity errors are logged.\n\n\nDIAGNOSING THE PROBLEM\nCheck the resources.xmlfile in the directory \n\n\\AFUWeb\\profiles\\\\config\\cells\\\\nodes\\\n\nResolve the problem as mentioned below if it contains the following class path element:\n${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar\nDo not modify the resources.xml file.\n\n\nRESOLVING THE PROBLEM\nTo resolve the problem: \n\n 1. Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). \n 2. Rename the copy as ojdbc6.jar. \n 3. Restart the IBM InfoSphere Content Collector WebApplications service.']","Based on the provided context, the StaleConnectionException in WebSphere Application Server is likely caused by the ORA-02396 error, which indicates that the maximum idle time for the database connection has been exceeded. To resolve this issue, you can try the following steps: 1. **Increase the database connection timeout**: In the WebSphere Application Server administration console, go to ""Resources"" > ""JDBC Providers"" > select the provider for your Oracle datasource > ""Data sources"" > select your datasource > ""Custom properties"" tab. Increase the values for properties like ""connectionTimeout"" and ""loginTimeout"" to a higher value, for example, 300 seconds. 2. **Increase the statement cache size**: Increasing the statement cache size can help reuse prepared statements and reduce the frequency of new connections being created. In the WebSphere Application Server administration console, go to ""Resources"" > ""JDBC Providers"" > select the provider for your Oracle datasource > ""Data sources"" > select your datasource > ""Custom properties"" tab. Increase the ""statementCacheSize"" property to a higher value, for example, 100. 3. **Adjust the connection pool settings**: Ensure that the connection pool settings, such as ""maximumPoolSize"" and ""minimumPoolSize"", are configured appropriately for your application's load. You may need to increase the maximum pool size to allow more concurrent connections. 4. **Monitor and identify long-running SQL statements**: Use database monitoring tools or review the WebSphere Application Server logs to identify any long-running SQL statements that may be holding onto connections for an extended period, causing the connection pool to be exhausted. Optimize these SQL statements or implement appropriate connection management strategies in your application. 5. **Consider using a connection refresh strategy**: Configure the datasource to periodically check the validity of the connections in the pool and refresh them if necessary. This can be done by setting the ""connectionCheckupInterval"" property in the WebSphere Application Server administration console. By implementing these steps, you should be able to resolve the StaleConnectionException and improve the overall performance and stability of your WebSphere Application Server application when interacting with the Oracle database.",0.35,0.025,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information on how to resolve the StaleConnectionException in WebSphere Application Server. However, Document 3 contains information about resolving an Oracle-related issue, which might be tangentially relevant. Documents 1 and 2 discuss using bind variables in SQL integration services, which could be related to connection management but do not directly address the StaleConnectionException. Document 4 discusses issues with Oracle JDBC drivers, which could be relevant to connection management but does not directly address the exception. Overall, the documents do not provide a clear solution to the question."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""1a"", ""1b"", ""1c"", ""2a"", ""2b"", ""2c"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the StaleConnectionException in WebSphere Application Server. The documents provided contain information about various Oracle-related issues and SQL integration services but do not offer a direct solution to the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain direct information on how to resolve the StaleConnectionException in WebSphere Application Server."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",40,"Document 0: [0a] SUBSCRIBE You can track all active APARs for this component. [0b] APAR STATUS * CLOSED AS PROGRAM ERROR. [0c] ERROR DESCRIPTION * If there are more than 1000 attributes or merchandising associations per catalog entry, the following exception will be thrown in management center: ORA-01795: maximum number of expressions in a list is 1000. [0d] LOCAL FIX PROBLEM SUMMARY * USERS AFFECTED: WebSphere Commerce users on V6.0. [0e] PROBLEM ABSTRACT: Management Center: ORA-01795 error occured in product display page. [0f] BUSINESS IMPACT: User is not able to view product in Management Center when the issue happens. [0g] RECOMMENDATION: Applying APAR LI74800 will resolve the issue. [0h] PROBLEM CONCLUSION * SQL in data service layer was rewritten to avoid the error. [0i] ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [ Document 1: [1a] one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). [1b] The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. [1c] RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. [1d] For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. [1e] To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. [1f] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 Document 2: [2a] one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). [2b] The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. [2c] RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. [2d] For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. [2e] To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. [2f] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 Document 3: [3a] v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. [3b] SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. [3c] RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. [3d] 1. [3e] Log on to the administrative console and navigate to Environment > WebSphere Variables. [3f] 2. [3g] Select the variable ORACLE_JDBC_DRIVER_PATH. [3h] 3. [3i] Change the variable value to the folder that contains the Oracle 10g driver Document 4: [4a] file name is ojdbc6.jar. [4b] If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. [4c] Various connectivity errors are logged. [4d] DIAGNOSING THE PROBLEM Check the resources.xmlfile in the directory \AFUWeb\profiles\\config\cells\\nodes\ Resolve the problem as mentioned below if it contains the following class path element: ${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar Do not modify the resources.xml file. [4e] RESOLVING THE PROBLEM To resolve the problem: 1. [4f] Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). [4g] 2. [4h] Rename the copy as ojdbc6.jar. [4i] 3. [4j] Restart the IBM InfoSphere Content Collector WebApplications service. ",1,[a.] The documents are missing some of the information required to answer the question.,success,46 "Java plugin not loading into rhapsody I had installed rational rhapsody 8.2 in my machine. I tried to add the profile of the Simple plugin.sbs from the path C:\ProgramData\IBM\Rational\Rhapsody\8.2\Samples\ExtensibilitySamples\Simple Plug-in, finally it is found that the Simple plugin is failed to load in the Rhapsody process space. I had tried to add the JavaAPILogFile=D:\RhapsodyLogFile\Logs.txt for collecting the logs and while loading plugin nothing is written into the log file. When i launched the rhapsody the following is written into the logs Enter: RhapsodyAppServer_attachToRhapsodyApplication Enter: RPApplication_getTheJavaPluginsInterfaceNative Exit: RPApplication_getTheJavaPluginsInterfaceNative Please help me to resolve this issue "," * * load failure. * **************************************************************** * RECOMMENDATION: * **************************************************************** ODR malformed URI causes HTTP plugin load failure PROBLEM CONCLUSION * The problem was resolved by changing code to ensure that the generated URI that goes into the plugin-cfg.xml file does not contain an extra forward slash (/). The fix for this APAR is currently targeted for inclusion in fixpack 6.0.2.1. Please refer to the recommended updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER PK08425 * REPORTED COMPONENT NAME WEBS APP SERV N * REPORTED COMPONENT ID 5724H8800 * REPORTED RELEASE 60W * STATUS CLOSED PER * PE NoPE * HIPER --- A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). 3: Modify the model in the Rhapsody client and save. The crash does NOT occur if you open Eclipse first, and then open Rhapsody. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL --- A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). 3: Modify the model in the Rhapsody client and save. The crash does NOT occur if you open Eclipse first, and then open Rhapsody. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL --- www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// --- File > Preferences, and then click Repositories. The Repositories page opens. 5. 6. On the Repositories page, click Add Repository. 7. 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. 9. 10. Click OK to close the Preference page. 11. 8. Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. 9. DOWNLOAD PACKAGE You can download the fix pack using either Download Director or FTP",The documents are missing some of the information required to answer the question.,"[' *\n * load failure. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n ODR malformed URI causes HTTP plugin load failure\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The problem was resolved by changing code to ensure that the\n generated URI that goes into the plugin-cfg.xml file does not\n contain an extra forward slash (/).\n \n The fix for this APAR is currently targeted for inclusion\n in fixpack 6.0.2.1.\n Please refer to the recommended updates page for delivery\n information:\n http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n PK08425\n \n \n * REPORTED COMPONENT NAME\n WEBS APP SERV N\n \n \n * REPORTED COMPONENT ID\n 5724H8800\n \n \n * REPORTED RELEASE\n 60W\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n', ' A FIX IS AVAILABLE\nIBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2\n Platform Integration plugin, Rhapsody will crash if you:\n \n 1: Open Rhapsody and load a model.\n 2: Open Eclipse and ensure a Rhapsody model is loaded (note that\n the plugin does not appear to be working correctly; the Rhp\n specific controls are not loading).\n 3: Modify the model in the Rhapsody client and save.\n \n The crash does NOT occur if you open Eclipse first, and then\n open Rhapsody.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * CRASH WHEN SAVING IN RHAPSODY AND ECL', ' A FIX IS AVAILABLE\nIBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2\n Platform Integration plugin, Rhapsody will crash if you:\n \n 1: Open Rhapsody and load a model.\n 2: Open Eclipse and ensure a Rhapsody model is loaded (note that\n the plugin does not appear to be working correctly; the Rhp\n specific controls are not loading).\n 3: Modify the model in the Rhapsody client and save.\n \n The crash does NOT occur if you open Eclipse first, and then\n open Rhapsody.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * CRASH WHEN SAVING IN RHAPSODY AND ECL', 'www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918].\n\nPREREQUISITES\nPrerequisites *\nYou must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: \n\n * IBM Rational Application Developer for WebSphere Software, v7.5.x \n * IBM Rational Software Architect for WebSphere Software, v7.5.x \n * IBM Rational Business Developer, v7.5.1.x\n\n\nYou need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS\n\n\nImportant: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository.\n\n\nFor instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://', ' File > Preferences, and then click Repositories. The Repositories page opens.\n 5. \n 6. On the Repositories page, click Add Repository.\n 7. \n 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\\temp\\updates\\disk1\\diskTag.inf.\n 9. \n 10. Click OK to close the Preference page.\n 11. \n \n \n \n 8. Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. \n 9. \n\n\nDOWNLOAD PACKAGE\nYou can download the fix pack using either Download Director or FTP']","Based on the context provided, it seems like there is an issue with the Java plugin not loading properly in Rhapsody 8.2. Here are a few steps you can try to troubleshoot the issue: 1. **Check Plugin Configuration**: - Ensure that the plugin file (Simple plugin.sbs) is located in the correct directory: `C:\ProgramData\IBM\Rational\Rhapsody\8.2\Samples\ExtensibilitySamples\Simple Plug-in`. - Verify that the plugin file is not corrupted or modified. - Check the plugin configuration settings in Rhapsody to ensure that it is properly configured to load the plugin. 2. **Verify Java Runtime Environment (JRE) Configuration**: - Ensure that a compatible Java Runtime Environment (JRE) is installed on your machine and that Rhapsody is able to locate it. - Check the Rhapsody preferences or configuration settings to ensure that the correct JRE path is specified. 3. **Enable Verbose Logging**: - Try enabling more verbose logging in Rhapsody to get more detailed information about the plugin loading process. - In the Rhapsody preferences, look for an option to enable ""Verbose Logging"" or ""Debug Logging"" and set it to true. - Restart Rhapsody and check the log file (`JavaAPILogFile=D:\RhapsodyLogFile\Logs.txt`) for any error messages or clues about the plugin loading issue. 4. **Check Rhapsody Version Compatibility**: - Ensure that the Rhapsody version you have installed (8.2) is compatible with the Simple Plug-in you are trying to load. - Check the Rhapsody documentation or release notes to verify the compatibility between the Rhapsody version and the plugin. 5. **Try a Different Plugin**: - Instead of the Simple Plug-in, try loading a different sample plugin or a custom plugin that you have developed to see if the issue is specific to the Simple Plug-in or more general. 6. **Reinstall Rhapsody**: - If the above steps do not resolve the issue, you may need to consider reinstalling Rhapsody 8.2 to ensure a clean installation and configuration. If the issue persists, you may want to consider contacting IBM support for further assistance in troubleshooting the problem with the Java plugin not loading in Rhapsody 8.2.",0.3333333333333333,0.02564102564102564,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to resolve the issue of the Java plugin not loading into Rhapsody. However, Document 1 and Document 2 contain information about a crash issue in Rhapsody 8.2, which might be related to the plugin loading issue. Document 0 discusses an HTTP plugin load failure, which could be relevant to the Java plugin issue. Document 3 and Document 4 provide information about installing updates and fix packs, which might be useful in resolving the issue. Overall, the documents provide some indirect information that could be useful in troubleshooting the issue."", ""all_relevant_sentence_keys"": [""0b"", ""1c"", ""1d"", ""1e"", ""1f"", ""2c"", ""2d"", ""2e"", ""2f"", ""3b"", ""3c"", ""4h"", ""4m""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This statement is supported by the fact that the documents do not provide a direct solution to the Java plugin loading issue. However, the documents do contain some indirect information that could be useful in troubleshooting the issue. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct solution to the Java plugin loading issue."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",39,"Document 0: [0a] * * load failure. [0b] * **************************************************************** * RECOMMENDATION: * **************************************************************** ODR malformed URI causes HTTP plugin load failure PROBLEM CONCLUSION * The problem was resolved by changing code to ensure that the generated URI that goes into the plugin-cfg.xml file does not contain an extra forward slash (/). [0c] The fix for this APAR is currently targeted for inclusion in fixpack 6.0.2.1. [0d] Please refer to the recommended updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER PK08425 * REPORTED COMPONENT NAME WEBS APP SERV N * REPORTED COMPONENT ID 5724H8800 * REPORTED RELEASE 60W * STATUS CLOSED PER * PE NoPE * HIPER Document 1: [1a] A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. [1d] 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). [1e] 3: Modify the model in the Rhapsody client and save. [1f] The crash does NOT occur if you open Eclipse first, and then open Rhapsody. [1g] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL Document 2: [2a] A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. [2d] 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). [2e] 3: Modify the model in the Rhapsody client and save. [2f] The crash does NOT occur if you open Eclipse first, and then open Rhapsody. [2g] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL Document 3: [3a] www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. [3b] PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. [3c] To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. [3d] INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. [3e] For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// Document 4: [4a] File > Preferences, and then click Repositories. [4b] The Repositories page opens. [4c] 5. [4d] 6. [4e] On the Repositories page, click Add Repository. [4f] 7. [4g] 8. [4h] In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. [4i] 9. [4j] 10. [4k] Click OK to close the Preference page. [4l] 11. [4m] 8. [4n] Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. [4o] 9. [4p] DOWNLOAD PACKAGE You can download the fix pack using either Download Director or FTP ",1,[a.] The documents are missing some of the information required to answer the question.,success,47 "Executing a scenario suite with a Scenario Service Provider (SSP) over HTTPS How to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS when executing scenario suites ? How to avoid the exception below while requesting from Decision Center the execution of a scenario suite on Scenario Service Provider (SSP) over HTTPS ? Exception caught while contacting RES ilog.rules.res.util.http.IlrConnectionException: IO error when contacting ""/res/repositoryService"" .... Caused by: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.g: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target"," using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles 6. On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks) Instructions to monitor rule CEI events with WebSphere Business Monitor 7: wbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" 2. Right-click on Business --- request-response operation. * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. 3. Try the automatic conversion again after completing steps 1 and 2. 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must --- the two solutions to the preceding scenarios. * Scenario 1 - User Error Solution Review the EAR file to determine the correct urls and if the url used above is valid. From the application.xml you can find the context root for the Web modules. Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below: FinancialAdvice.war /FinancialAdvice From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. You should find the following if this was a valid URL: /CpuAndSleepBound But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. * Scenario 2 - ODR Configuration Solution The proxy port setting for the ODR is not mapped to the appropriate virtual host group. This can be done using the administrative console: 1. Find the ODR proxy http 1. Expand the Servers topology 2. Select the On Demand Routers entry. 3. Under --- 404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ) QUESTION IBM WebSphere Portal is successfully installed and configured. Without logging in, end-users occasionally mistype a URL which does not exist. Then users are redirected to either the Portal login page or the Portal home page. How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? CAUSE The default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. A modification to the Portal configuration is required to throw an HTTP 404 instead. ANSWER Throwing a 404 error To configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: 1) Login to the WAS Console / Deployment Manager. 2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties 3) Create a new custom property Name: friendly.pathinfo.enabled Value: false Type: java.lang.String 4) Create a new custom property Name: friendly.pathinfo.invalid Value: true Type: java.lang.String 5) Create a new --- RES; Rule Session Factories; RES packaging TECHNOTE (FAQ) QUESTION Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? ANSWER In JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. In a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. This jar file can be found at \executionserver\lib folder. For JRules version 7.0.X, refer to JRules documentation at: WebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/","Based on the provided context documents, the question is about configuring HTTPS for Scenario Service Provider (SSP) when executing scenario suites. Document 0 does not provide any information about HTTPS configuration. Document 1 does not provide any information about HTTPS configuration. Document 2 does not provide any information about HTTPS configuration. Document 3 does not provide any information about HTTPS configuration. Document 4 does not provide any information about configuring HTTPS for SSP. However, Document 0 provides information about the location of the JRules Hosted Transparent Decision Service (HTDS) and the JRules Scenario Service Provider (SSP). Document 4 provides information about the RES execution component that should be packaged in the application when using IlrPOJOSessionFactory. Document 0 and Document 4 do not provide enough information to answer the question about configuring HTTPS for SSP. Document 4 provides a link to the JRules documentation for more information about packaging Java rule sessions. The documents are missing some of the information required to answer the question.","[' using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib \n * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib \n * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles \n \n \n 6. On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true \n * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks)\n \n \n\n\nInstructions to monitor rule CEI events with WebSphere Business Monitor 7: \nwbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" \n 2. Right-click on Business', "" request-response operation. \n * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. \n * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section.\n\nRESOLVING THE PROBLEM\nTo resolve this problem, complete the following steps: \n\n 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, \n 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. \n 3. Try the automatic conversion again after completing steps 1 and 2. \n 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must"", ' the two solutions to the preceding scenarios. \n\n * Scenario 1 - User Error Solution\n Review the EAR file to determine the correct urls and if the url used above is valid. From the application.xml you can find the context root for the Web modules. Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below:\n \n FinancialAdvice.war\n /FinancialAdvice \n From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. You should find the following if this was a valid URL: \n /CpuAndSleepBound \n But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. \n \n * Scenario 2 - ODR Configuration Solution\n The proxy port setting for the ODR is not mapped to the appropriate virtual host group. This can be done using the administrative console: 1. Find the ODR proxy http 1. Expand the Servers topology \n 2. Select the On Demand Routers entry. \n 3. Under', '404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ)\n\nQUESTION\n IBM WebSphere Portal is successfully installed and configured. Without logging in, end-users occasionally mistype a URL which does not exist. Then users are redirected to either the Portal login page or the Portal home page. How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? \n\nCAUSE\nThe default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. A modification to the Portal configuration is required to throw an HTTP 404 instead.\n\nANSWER\n \n\nThrowing a 404 error \n\nTo configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: \n\n \n\n1) Login to the WAS Console / Deployment Manager. \n\n\n2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties \n\n \n\n3) Create a new custom property \n\nName: friendly.pathinfo.enabled\nValue: false\nType: java.lang.String\n\n\n4) Create a new custom property \n\nName: friendly.pathinfo.invalid\nValue: true\nType: java.lang.String\n\n\n5) Create a new', 'RES; Rule Session Factories; RES packaging TECHNOTE (FAQ)\n\nQUESTION\n Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? \n\nANSWER\nIn JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. \n\nIn a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. This jar file can be found at \\executionserver\\lib folder. \n\n \n\nFor JRules version 7.0.X, refer to JRules documentation at:\nWebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/']","To avoid the exception while requesting from Decision Center the execution of a scenario suite on Scenario Service Provider (SSP) over HTTPS, you need to ensure that the machines hosting the WebSphere Operational Decision Management modules are properly configured with regard to HTTPS. Here are the steps to configure the machines: 1. Install the appropriate SSL certificates on all machines involved in the communication process. Make sure that all necessary certificates are added to the truststore of the Decision Center and the Scenario Service Provider. 2. Verify that the SSL configurations are correctly set up on both Decision Center and Scenario Service Provider. Ensure that the SSL configurations match and are compatible with each other. 3. Check the SSL handshake protocol versions used by Decision Center and the SSP. Ensure that both are using a compatible version to establish a secure connection. 4. In the case of PKIX path building failing, make sure that the certificates in the truststore are valid and trusted by all machines involved in the communication. By following these steps and ensuring proper SSL certificate management and configuration alignment between Decision Center and SSP, you can avoid the SSLHandshakeException related to PKIX path building failure.",0.0,0.0975609756097561,0.0,0.0,"{""relevance_explanation"": ""The question is about configuring HTTPS for Scenario Service Provider (SSP) when executing scenario suites. However, none of the provided documents contain direct information about configuring HTTPS for SSP. Document 0 provides information about the location of the JRules Hosted Transparent Decision Service (HTDS) and the JRules Scenario Service Provider (SSP), but it does not mention HTTPS configuration. Document 4 provides information about the RES execution component that should be packaged in the application when using IlrPOJOSessionFactory, but it does not mention HTTPS configuration either. The documents are missing some of the information required to answer the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response claims that none of the documents provide information about HTTPS configuration for SSP, which is correct. However, the response does not provide any solution or alternative to the problem. The response is partially supported by the documents, as they do mention the location of the JRules Hosted Transparent Decision Service (HTDS) and the JRules Scenario Service Provider (SSP), but they do not provide any information about HTTPS configuration. The response is also partially supported by the fact that the documents do not contain any information about configuring HTTPS for SSP."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the question itself, but not by any specific sentence in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the fact that Document 0 does not mention HTTPS configuration."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the fact that Document 1 does not mention HTTPS configuration."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the fact that Document 2 does not mention HTTPS configuration."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by the fact that Document 3 does not mention HTTPS configuration."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by the fact that Document 4 does not mention HTTPS configuration for SSP."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported by the fact that Document 0 provides information about the location of the JRules Hosted Transparent Decision Service (HTDS) and the JRules Scenario Service Provider (SSP)."", ""supporting_sentence_keys"": [""0a""], ""fully_supported"": true}, {""response_sentence_key"": ""h."", ""explanation"": ""This sentence is supported by the fact that Document 4 provides information about the RES execution component that should be packaged in the application when using IlrPOJOSessionFactory."", ""supporting_sentence_keys"": [""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""i."", ""explanation"": ""This sentence is supported by the fact that the documents do not contain any information about configuring HTTPS for SSP."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""j."", ""explanation"": ""This sentence is supported by the fact that Document 4 provides a link to the JRules documentation for more information about packaging Java rule sessions."", ""supporting_sentence_keys"": [""4f""], ""fully_supported"": true}, {""response_sentence_key"": ""k."", ""explanation"": ""This sentence is supported by the fact that the documents are missing some of the information required to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""0a"", ""4b"", ""4f""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",41,"Document 0: [0a] using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles 6. [0b] On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks) Instructions to monitor rule CEI events with WebSphere Business Monitor 7: wbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. [0c] Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" 2. [0d] Right-click on Business Document 1: [1a] request-response operation. [1b] * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. [1c] * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. [1d] RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. [1e] Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. [1f] Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. [1g] 3. [1h] Try the automatic conversion again after completing steps 1 and 2. [1i] 4. [1j] After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. [1k] The display names of those primitives will differ, but must Document 2: [2a] the two solutions to the preceding scenarios. [2b] * Scenario 1 - User Error Solution Review the EAR file to determine the correct urls and if the url used above is valid. [2c] From the application.xml you can find the context root for the Web modules. [2d] Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below: FinancialAdvice.war /FinancialAdvice From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. [2e] You should find the following if this was a valid URL: /CpuAndSleepBound But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. [2f] * Scenario 2 - ODR Configuration Solution The proxy port setting for the ODR is not mapped to the appropriate virtual host group. [2g] This can be done using the administrative console: 1. [2h] Find the ODR proxy http 1. [2i] Expand the Servers topology 2. [2j] Select the On Demand Routers entry. [2k] 3. [2l] Under Document 3: [3a] 404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ) QUESTION IBM WebSphere Portal is successfully installed and configured. [3b] Without logging in, end-users occasionally mistype a URL which does not exist. [3c] Then users are redirected to either the Portal login page or the Portal home page. [3d] How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? [3e] CAUSE The default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. [3f] A modification to the Portal configuration is required to throw an HTTP 404 instead. [3g] ANSWER Throwing a 404 error To configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: 1) Login to the WAS Console / Deployment Manager. [3h] 2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties 3) Create a new custom property Name: friendly.pathinfo.enabled Value: false Type: java.lang.String 4) Create a new custom property Name: friendly.pathinfo.invalid Value: true Type: java.lang.String 5) Create a new Document 4: [4a] RES; Rule Session Factories; RES packaging TECHNOTE (FAQ) QUESTION Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? [4b] ANSWER In JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. [4c] In a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. [4d] The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. [4e] This jar file can be found at \executionserver\lib folder. [4f] For JRules version 7.0.X, refer to JRules documentation at: WebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/ ",11,"[a.] Based on the provided context documents, the question is about configuring HTTPS for Scenario Service Provider (SSP) when executing scenario suites. [b.] Document 0 does not provide any information about HTTPS configuration. [c.] Document 1 does not provide any information about HTTPS configuration. [d.] Document 2 does not provide any information about HTTPS configuration. [e.] Document 3 does not provide any information about HTTPS configuration. [f.] Document 4 does not provide any information about configuring HTTPS for SSP. [g.] However, Document 0 provides information about the location of the JRules Hosted Transparent Decision Service (HTDS) and the JRules Scenario Service Provider (SSP). [h.] Document 4 provides information about the RES execution component that should be packaged in the application when using IlrPOJOSessionFactory. [i.] Document 0 and Document 4 do not provide enough information to answer the question about configuring HTTPS for SSP. [j.] Document 4 provides a link to the JRules documentation for more information about packaging Java rule sessions. [k.] The documents are missing some of the information required to answer the question.",success,48 Can I perform a silent install of fix packs for IIB or WMB Toolkit? How do I perform a silent install of fix packs for IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) Toolkit?,"0.5+, WMB 8.0.0.1+, and IIB 9.0. * When running the tool, select the option for 'Broker Collector', when prompted. 2. 3. Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] 4. 5. Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] 6. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849& --- 0.5+, WMB 8.0.0.1+, and IIB 9.0. * When running the tool, select the option for 'Broker Collector', when prompted. 2. 3. Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] 4. 5. Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] 6. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849& --- WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT --- WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT --- Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond. This MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. SYMPTOM Your Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. You might see a deployment hang/timeout, or BIP2066E errors in the message log. ENVIRONMENT These instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems. Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. RESOLVING THE PROBLEM STEP 1",The documents are missing some of the information required to answer the question.,"[""0.5+, WMB 8.0.0.1+, and IIB 9.0.\n * When running the tool, select the option for 'Broker Collector', when prompted.\n \n \n 2. \n 3. Project Interchange files for the problematic flow/set/ESQL/model\n * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support.\n See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] \n \n \n 4. \n 5. Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] \n 6. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&"", ""0.5+, WMB 8.0.0.1+, and IIB 9.0.\n * When running the tool, select the option for 'Broker Collector', when prompted.\n \n \n 2. \n 3. Project Interchange files for the problematic flow/set/ESQL/model\n * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support.\n See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] \n \n \n 4. \n 5. Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] \n 6. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&"", 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. \n\nVULNERABILITY DETAILS\n\nCVE-ID: CVE-2014-4819\nCVSS Base Score: 4\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\n WebSphere Message Broker V8.0 \n\n IBM Integration Bus V9.0 \n\nREMEDIATION/FIXES\nApply APAR IT03097\n\nFor IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3\nFor WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6\n\nPrior to fix pack availability the APAR can be obtained on request from IBM Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone known\n\nGET NOTIFIED ABOUT', 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. \n\nVULNERABILITY DETAILS\n\nCVE-ID: CVE-2014-4819\nCVSS Base Score: 4\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\n WebSphere Message Broker V8.0 \n\n IBM Integration Bus V9.0 \n\nREMEDIATION/FIXES\nApply APAR IT03097\n\nFor IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3\nFor WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6\n\nPrior to fix pack availability the APAR can be obtained on request from IBM Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone known\n\nGET NOTIFIED ABOUT', 'Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond.\n\nThis MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. \n\nSYMPTOM\nYour Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. You might see a deployment hang/timeout, or BIP2066E errors in the message log.\n\n\nENVIRONMENT\nThese instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems.\nReturn to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. \n\nRESOLVING THE PROBLEM\n\n\n\nSTEP 1']","Yes, you can perform a silent install of fix packs for IIB or WMB Toolkit. Here is the process to perform a silent install of fix packs for IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) Toolkit: 1. Extract the contents of the fix pack package to a temporary directory. 2. Open a command prompt or terminal window. 3. Navigate to the directory where you extracted the fix pack package. 4. Run the installation command with the ""-silent"" flag to perform a silent installation. For example: ``` setup.exe -i silent ``` 5. Follow the on-screen instructions and provide any required parameters as needed during the silent installation process. 6. Once the silent installation is complete, verify that the fix pack has been successfully installed. By following these steps, you can perform a silent install of fix packs for the IBM Integration Bus (IIB) or WebSphere Message Broker (WMB) Toolkit.",0.0,0.030303030303030304,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information about performing a silent install of fix packs for IIB or WMB Toolkit. Documents 0 and 1 appear to be related to troubleshooting and collecting data, while Documents 2 and 3 seem to be about security bulletins for WebSphere Message Broker and IBM Integration Bus. Document 4 is about troubleshooting a specific error message. None of these documents provide information about silent installs of fix packs."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provided contain information about performing a silent install of fix packs for IIB or WMB Toolkit."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain any information about silent installs of fix packs for IIB or WMB Toolkit."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",33,"Document 0: [0a] 0.5+, WMB 8.0.0.1+, and IIB 9.0. [0b] * When running the tool, select the option for 'Broker Collector', when prompted. [0c] 2. [0d] 3. [0e] Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. [0f] See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] 4. [0g] 5. [0h] Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] 6. [0i] Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. [0j] * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849& Document 1: [1a] 0.5+, WMB 8.0.0.1+, and IIB 9.0. [1b] * When running the tool, select the option for 'Broker Collector', when prompted. [1c] 2. [1d] 3. [1e] Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. [1f] See: Backing up the Toolkit Workspace [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an27100_.htm] 4. [1g] 5. [1h] Refer to Adapter troubleshooting MustGathers [http://www-01.ibm.com/support/docview.wss?uid=swg21438193] 6. [1i] Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. [1j] * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849& Document 2: [2a] WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. [2b] VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. [2c] WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT Document 3: [3a] WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. [3b] VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. [3c] WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT Document 4: [4a] Collect; troubleshooting; data; BIP2066E; deploy; MustGather TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) WebSphere Message Broker (WMB) and IBM Integration Bus (IIB) will issue a BIP2066E error message on deployment if the execution group fails to respond. [4b] This MustGather document explains how to troubleshoot this problem by yourself, how to generate diagnostic data when the problem is happening, how to collect the available data from your system, and how share that data with IBM support. [4c] SYMPTOM Your Integration Node (broker) fails to respond to a deployment request that was issued by using either the WMB/IIB Toolkit, the Explorer plugin, or the mqsideploy command. [4d] You might see a deployment hang/timeout, or BIP2066E errors in the message log. [4e] ENVIRONMENT These instructions are for WebSphere Message Broker or IBM Integration Bus on AIX, HP-UX, Linux, Solaris or Windows systems. [4f] Return to the WMB / IIB MustGather index [http://www.ibm.com/support/docview.wss?uid=swg21209857] for other problems. [4g] RESOLVING THE PROBLEM STEP 1 ",1,[a.] The documents are missing some of the information required to answer the question.,success,49 "Help with Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730) I need to understand details regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"". Where can I find this information? ","view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.) --- view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.) --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Consult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]. The WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature. AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 IBM WebSphere Application Server 8.5.0.0 IBM WebSphere Application Server 8.5.5.0 IBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [ --- SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION --- SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION","You can find the information regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" in Document 3 and Document 4. Document 3 and Document 4 both describe the vulnerability in detail, including its description, how it can be exploited, and the affected products and versions.","['view.wss?uid=swg24039407] 7.1.2.x \n7.1.1.x \n7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. \n\nIn addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: \n\n \n\nAffected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.)', 'view.wss?uid=swg24039407] 7.1.2.x \n7.1.1.x \n7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. \n\nIn addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: \n\n \n\nAffected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. (IHS is installed and maintained separately for ClearCase 8.0.x.)', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nConsult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293].\nThe WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature.\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 \nIBM WebSphere Application Server 8.5.0.0 \nIBM WebSphere Application Server 8.5.5.0\nIBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [', ' SECURITY BULLETIN\n\nSUMMARY\n Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]\nDESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSION', ' SECURITY BULLETIN\n\nSUMMARY\n Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]\nDESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSION']","The details regarding the ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" can be found in the provided context. The relevant section is: SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS This vulnerability affects all versions and releases of IBM HTTP Server (powered by Apache) component in all editions of WebSphere Application Server and bundling products. IBM PureApplication Server bundles WebSphere Application Server in its Web Application Pattern. IBM PureApplication System V1.1 IBM PureApplication System V2.0 IBM PureApplication System V2.1 REMEDIATION/FIXES The solution is to apply an update to the Web Application pattern type included in IBM PureApplication System: (The bulletin then lists the specific fix URLs for the different versions of IBM PureApplication System) This provides the key details about the TLS padding vulnerability affecting IBM PureApplication System and the remediation/fixes available.",0.5,0.3333333333333333,0.6666666666666666,1.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. They both describe the vulnerability in detail, including its description, how it can be exploited, and the affected products and versions. Specifically, sentences 3a, 3b, 3c, 3d, 4a, 4b, 4c, and 4d provide relevant information about the Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730). Additionally, sentences 0c, 1c, 0d, and 1d from Documents 0 and 1 also provide relevant information about the vulnerability, although they are not as detailed as the information in Documents 3 and 4."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d"", ""0c"", ""1c"", ""0d"", ""1d""], ""overall_supported_explanation"": ""The response claims that the information regarding the Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730) can be found in Document 3 and Document 4. This claim is supported by the documents, as both Document 3 and Document 4 describe the vulnerability in detail. The response also claims that Document 3 and Document 4 both describe the vulnerability, including its description, how it can be exploited, and the affected products and versions. This claim is also supported by the documents, as sentences 3a, 3b, 3c, 3d, 4a, 4b, 4c, and 4d provide relevant information about the vulnerability. However, the response does not provide any information about the specific details of the vulnerability, such as its description, how it can be exploited, and the affected products and versions, which are provided in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the documents, as both Document 3 and Document 4 describe the vulnerability in detail."", ""supporting_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""The sentence is supported by the documents, as sentences 3a, 3b, 3c, 3d, 4a, 4b, 4c, and 4d provide relevant information about the vulnerability."", ""supporting_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",24,"Document 0: [0a] view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. [0b] In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). [0c] Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. [0d] To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. [0e] (IHS is installed and maintained separately for ClearCase 8.0.x.) Document 1: [1a] view.wss?uid=swg24039407] 7.1.2.x 7.1.1.x 7.1.0.x Customers on extended support contracts should install Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2 [http://www.ibm.com/support/docview.wss?uid=swg24039405] You should verify applying this fix does not cause any compatibility issues. [1b] In addition to the above fix pack, you should install a fix for IBM HTTP server on your CCRC WAN server/CM Server host(s). [1c] Apply the fixes listed in Security Bulletin: TLS padding vulnerability affects IBM HTTP Server (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692502]. [1d] To install a fixpack or interim fix for IHS as referenced in that bulletin, follow the guidance in this table: Affected ClearCase Versions Applying an IHS Fix 8.0.0.x, 8.0.1.x Install the IHS fixes to your installation, following the instructions from the IHS security bulletin. [1e] (IHS is installed and maintained separately for ClearCase 8.0.x.) Document 2: [2a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM PureApplication System. [2b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [2c] VULNERABILITY DETAILS Consult the security bulletin Privilege Escalation Vulnerability in WebSphere Application Server (CVE-2017-1151) [http://www-01.ibm.com/support/docview.wss?uid=swg21999293]. [2d] The WebSphere fixes can be installed using the IBM PureApplication System’s Installation Manager Repository feature. [2e] AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version PureApplication System versions 2.1, and 2.2 IBM WebSphere Application Server 8.0.0.0 IBM WebSphere Application Server 8.5.0.0 IBM WebSphere Application Server 8.5.5.0 IBM WebSphere Application Server 9.0.0.0 GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2f] REFERENCES Complete CVSS v3 Guide [ Document 3: [3a] SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. [3b] VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. [3c] A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. [3d] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION Document 4: [4a] SECURITY BULLETIN SUMMARY Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. [4b] VULNERABILITY DETAILS CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730] DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. [4c] A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections. [4d] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSION ",2,"[a.] You can find the information regarding ""Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)"" in Document 3 and Document 4. [b.] Document 3 and Document 4 both describe the vulnerability in detail, including its description, how it can be exploited, and the affected products and versions.",success,50 "Problem with Postal database in Parascript Hi i am working with Parascript and i have installed successfully in my local system by folloing this guide [ Parascript FieldScript for Taskmaster Guide ] here i can able to create vocabulary file, but storing multiple values into this the values are overridden and i do not understand how to create a postal database and access it is that postal database is separate component ,,?? do we need to get somewhere and install ,,? they just mention in Guide the use of actions only and does this parascript really helps to get better recognize."," -dcnBrokerUri parameter. It has also been observed that if the value of -dcnChannelName which is dcn by default, is enclosed within double quotes, though the ETL job completes and says its successful, no data would have been transferred to the Data Warehouse. Hence, the double quotes need to be removed for the value of -dcnChannelName parameter. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Users of DOORS Web Access * **************************************************************** * PROBLEM DESCRIPTION: * * Currently the documentation for format of the dbadmin * * command in * * ""Configuring the Rational DOORS database server"" has * * Quotation * * marks for all -dcnBrokerUri and -dcnChannelName parameters. * * * * Link: * * http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5m2/index.jsp? * * topi * * c=%2Fcom.ibm.rational.dwa.install.doc%2F --- (Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions. Click on the other links for related information. URL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 DOWNLOAD PACKAGE To download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. If you are not a returning customer or you --- DIRECT LINKS TO FIXES bpm.8570.cf2016.12.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2016.12.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www-01.ibm.com/support/docview.wss?uid=swg24043062] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * Process instances or tasks are not retrieved when you search by using Microsoft SQL Server as the IBM Business Process Manager (BPM) database and a JavaScript object of type TWSearch that specifies the date value or date values as a search parameter, even though the value or values match existing process instances or tasks. LOCAL FIX PROBLEM SUMMARY * If you store time values in process variables that are marked as visible in IBM Process Portal, the time values include --- DOWNLOADABLE FILES ABSTRACT This document contains information about obtaining Parascript FieldScript for IBM Datacap Taskmaster Capture Versions 8.0.1 and 8.1.0, and for IBM Datacap Version 9.0.0. DOWNLOAD DESCRIPTION Parascript FieldScript for IBM Datacap Versions 8.0.1, 8.1.0, and 9.0.0, and the associated data disk that contains the United States Postal Service (USPS) database are available for download only through Passport Advantage. The address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. IBM refreshes the data disk on the 14th day of every month, or the previous business day. You must ensure that you obtain the refreshed data from Passport Advantage on a regular schedule so that you avoid issues that are associated with disabled address information. PREREQUISITES See the following website for detailed system requirements. URL LANGUAGE SIZE(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap --- RELEASE NOTES ABSTRACT You must modify the header information in the ICR_P.rrx file to run Parascript V8.0.1 with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0. CONTENT After you install Parascript FieldScript V8.0.1, you must edit the ICR_P.rrx file to run the product with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0: 1. Navigate to the \RRS directory and open the ICR_P.rrx file with a text editor. 2. In the header information of the RRX file, replace instances of rrunner.rrx with rrunner. 3. Replace instances of recog_shared.rrx with recog_shared. 4. Save and close the file. Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Taskmaster Capture",The documents are missing some of the information required to answer the question.,"['\n -dcnBrokerUri parameter.\n \n It has also been observed that if the value of -dcnChannelName\n which is dcn by default, is enclosed within double quotes,\n though the ETL job completes and says its successful, no data\n would have been transferred to the Data Warehouse. Hence, the\n double quotes need to be removed for the value of\n -dcnChannelName parameter.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Users of DOORS Web Access *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * Currently the documentation for format of the dbadmin *\n * command in *\n * ""Configuring the Rational DOORS database server"" has *\n * Quotation *\n * marks for all -dcnBrokerUri and -dcnChannelName parameters. *\n * *\n * Link: *\n * http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5m2/index.jsp? *\n * topi *\n * c=%2Fcom.ibm.rational.dwa.install.doc%2F', '(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 \nINSTALLATION INSTRUCTIONS\nSee the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions.\n\nClick on the other links for related information.\n\nURL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 \nDOWNLOAD PACKAGE\nTo download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. If you are not a returning customer or you', ' DIRECT LINKS TO FIXES\nbpm.8570.cf2016.12.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2016.12.delta.repository&source=SAR]\nDownloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www-01.ibm.com/support/docview.wss?uid=swg24043062]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Process instances or tasks are not retrieved when you search by\n using Microsoft SQL Server as the IBM Business Process Manager\n (BPM) database and a JavaScript object of type TWSearch that\n specifies the date value or date values as a search parameter,\n even though the value or values match existing process instances\n or tasks.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * If you store time values in process variables that are marked as\n visible in IBM Process Portal, the time values include\n', ' DOWNLOADABLE FILES\n\nABSTRACT\n This document contains information about obtaining Parascript FieldScript for IBM Datacap Taskmaster Capture Versions 8.0.1 and 8.1.0, and for IBM Datacap Version 9.0.0. \n\nDOWNLOAD DESCRIPTION\nParascript FieldScript for IBM Datacap Versions 8.0.1, 8.1.0, and 9.0.0, and the associated data disk that contains the United States Postal Service (USPS) database are available for download only through Passport Advantage. \n\nThe address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. IBM refreshes the data disk on the 14th day of every month, or the previous business day. You must ensure that you obtain the refreshed data from Passport Advantage on a regular schedule so that you avoid issues that are associated with disabled address information.\n\nPREREQUISITES\nSee the following website for detailed system requirements.\n\nURL LANGUAGE SIZE(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 \nINSTALLATION INSTRUCTIONS\nSee the Parascript(R) FieldScript(R) for IBM Datacap', ' RELEASE NOTES\n\nABSTRACT\n You must modify the header information in the ICR_P.rrx file to run Parascript V8.0.1 with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0. \n\nCONTENT\nAfter you install Parascript FieldScript V8.0.1, you must edit the ICR_P.rrx file to run the product with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0: \n\n \n\n 1. Navigate to the \\RRS directory and open the ICR_P.rrx file with a text editor. \n 2. In the header information of the RRX file, replace instances of rrunner.rrx with rrunner. \n 3. Replace instances of recog_shared.rrx with recog_shared. \n 4. Save and close the file.\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Taskmaster Capture']","Based on the information provided in the TECHNOTE, the key points regarding the Postal database for Parascript FieldScript are: 1. The Postal database containing the United States Postal Service (USPS) address information is provided as a separate data disk that needs to be obtained through Passport Advantage. 2. The address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. IBM refreshes the data disk on the 14th day of every month, or the previous business day. Users must ensure they obtain the refreshed data from Passport Advantage on a regular schedule to avoid issues with disabled address information. 3. The Parascript FieldScript is used in conjunction with IBM Datacap Taskmaster Capture and is not a standalone component. The Postal database is meant to provide address validation and recognition capabilities within the Datacap Taskmaster Capture product. 4. There are no specific instructions in the provided guide about creating or accessing the Postal database directly. The guide focuses on installing and configuring the Parascript FieldScript component to work with Datacap Taskmaster Capture. To answer your questions: 1. The Postal database is a separate component that needs to be obtained from Passport Advantage, along with the Parascript FieldScript installation. 2. Yes, you would need to install the Postal database component in addition to the Parascript FieldScript to utilize the address recognition capabilities. 3. The Parascript FieldScript is meant to provide improved recognition capabilities within the Datacap Taskmaster Capture product, but the effectiveness depends on the quality and freshness of the Postal database used. I would recommend reaching out to IBM support or referring to the Datacap Taskmaster Capture documentation for more specific guidance on integrating the Postal database with Parascript FieldScript.",0.6451612903225806,0.03225806451612903,0.0,0.0,"{""relevance_explanation"": ""Documents 1, 3, and 4 contain useful information for answering the question. Document 1 provides information about Parascript FieldScript for IBM Datacap Taskmaster Capture, including installation instructions and links to related information. Document 3 provides information about obtaining Parascript FieldScript for IBM Datacap Taskmaster Capture and the associated data disk, including the United States Postal Service (USPS) database. Document 4 provides release notes for Parascript FieldScript, including information about modifying the header information in the ICR_P.rrx file to run the product with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0. These documents provide relevant information about Parascript FieldScript, its installation, and its use with Datacap Taskmaster Capture, which is useful for answering the question about creating a postal database and accessing it."", ""all_relevant_sentence_keys"": [""1a"", ""1b"", ""1c"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide explicit information about creating a postal database and accessing it. However, the documents do provide information about Parascript FieldScript, its installation, and its use with Datacap Taskmaster Capture, which is relevant to the question. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide explicit information about creating a postal database and accessing it. However, the documents do provide some relevant information about Parascript FieldScript and its use with Datacap Taskmaster Capture."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",31,"Document 0: [0a] -dcnBrokerUri parameter. [0b] It has also been observed that if the value of -dcnChannelName which is dcn by default, is enclosed within double quotes, though the ETL job completes and says its successful, no data would have been transferred to the Data Warehouse. [0c] Hence, the double quotes need to be removed for the value of -dcnChannelName parameter. [0d] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Users of DOORS Web Access * **************************************************************** * PROBLEM DESCRIPTION: * * Currently the documentation for format of the dbadmin * * command in * * ""Configuring the Rational DOORS database server"" has * * Quotation * * marks for all -dcnBrokerUri and -dcnChannelName parameters. [0e] * * * * Link: * * http://pic.dhe.ibm.com/infocenter/doorshlp/v9r5m2/index.jsp? [0f] * * topi * * c=%2Fcom.ibm.rational.dwa.install.doc%2F Document 1: [1a] (Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions. [1b] Click on the other links for related information. [1c] URL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 DOWNLOAD PACKAGE To download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. [1d] If you are not a returning customer or you Document 2: [2a] DIRECT LINKS TO FIXES bpm.8570.cf2016.12.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2016.12.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www-01.ibm.com/support/docview.wss?uid=swg24043062] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * Process instances or tasks are not retrieved when you search by using Microsoft SQL Server as the IBM Business Process Manager (BPM) database and a JavaScript object of type TWSearch that specifies the date value or date values as a search parameter, even though the value or values match existing process instances or tasks. [2d] LOCAL FIX PROBLEM SUMMARY * If you store time values in process variables that are marked as visible in IBM Process Portal, the time values include Document 3: [3a] DOWNLOADABLE FILES ABSTRACT This document contains information about obtaining Parascript FieldScript for IBM Datacap Taskmaster Capture Versions 8.0.1 and 8.1.0, and for IBM Datacap Version 9.0.0. [3b] DOWNLOAD DESCRIPTION Parascript FieldScript for IBM Datacap Versions 8.0.1, 8.1.0, and 9.0.0, and the associated data disk that contains the United States Postal Service (USPS) database are available for download only through Passport Advantage. [3c] The address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. [3d] IBM refreshes the data disk on the 14th day of every month, or the previous business day. [3e] You must ensure that you obtain the refreshed data from Passport Advantage on a regular schedule so that you avoid issues that are associated with disabled address information. [3f] PREREQUISITES See the following website for detailed system requirements. [3g] URL LANGUAGE SIZE(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 INSTALLATION INSTRUCTIONS See the Parascript(R) FieldScript(R) for IBM Datacap Document 4: [4a] RELEASE NOTES ABSTRACT You must modify the header information in the ICR_P.rrx file to run Parascript V8.0.1 with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0. [4b] CONTENT After you install Parascript FieldScript V8.0.1, you must edit the ICR_P.rrx file to run the product with Datacap Taskmaster Capture V8.1.0 or Datacap V9.0.0: 1. [4c] Navigate to the \RRS directory and open the ICR_P.rrx file with a text editor. [4d] 2. [4e] In the header information of the RRX file, replace instances of rrunner.rrx with rrunner. [4f] 3. [4g] Replace instances of recog_shared.rrx with recog_shared. [4h] 4. [4i] Save and close the file. [4j] Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Taskmaster Capture ",1,[a.] The documents are missing some of the information required to answer the question.,success,51 Why does the Dataserver service change from Healthy to Vulnerable after logging into StoredIQ Application Stack? Why does the Dataserver service change from Healthy to Vulnerable after logging into StoredIQ Application Stack? ," does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. 1. Login to the Dataserver 2. Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. Click on Controller Link 5. Review and confirm that all services are running fine 6. If needed, make changes to memory --- SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. 1. Login to the Dataserver 2. Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. Click on Controller Link 5. Review and confirm that all services are running fine 6. If needed, make changes to memory","Based on the provided context documents, the answer to the question is: The Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the Dataserver is not the supported number. This is stated in Document 3 and Document 4, both of which provide the same information: [3b] CAUSE Memory allocated was not the supported number [4b] CAUSE Memory allocated was not the supported number The solution to this issue is to review and confirm that all services are running fine, and if needed, make changes to the memory allocated to the Dataserver, as described in Documents 3 and 4.","[' does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. \n\n\nCAUSE\nThe root cause of this problem is the change in the database settings for data warehouse connection.\n\n\nRESOLVING THE PROBLEM\nSOLUTION \n\nRestart the JTS server to prevent the errors.', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', ' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', 'SIQ TECHNOTE (FAQ)\n\nQUESTION\n Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? \n\nCAUSE\nMemory allocated was not the supported number\n\nANSWER\n \n\nThis could be due to amount of Memory allocated to the dataserver. \n\n 1. Login to the Dataserver \n 2. Click on Administration > Dashboard tab \n 3. Review the Application status and make sure it is green \n 4. Click on Controller Link \n 5. Review and confirm that all services are running fine \n 6. If needed, make changes to memory', 'SIQ TECHNOTE (FAQ)\n\nQUESTION\n Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? \n\nCAUSE\nMemory allocated was not the supported number\n\nANSWER\n \n\nThis could be due to amount of Memory allocated to the dataserver. \n\n 1. Login to the Dataserver \n 2. Click on Administration > Dashboard tab \n 3. Review the Application status and make sure it is green \n 4. Click on Controller Link \n 5. Review and confirm that all services are running fine \n 6. If needed, make changes to memory']","Based on the context provided, the reason why the Dataserver service changes from Healthy to Vulnerable after logging into the StoredIQ Application Stack is due to the amount of memory allocated to the Dataserver. The CAUSE section states: ""Memory allocated was not the supported number"" The ANSWER section further elaborates: ""This could be due to amount of Memory allocated to the dataserver. 1. Login to the Dataserver 2. Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. Click on Controller Link 5. Review and confirm that all services are running fine 6. If needed, make changes to memory"" So the key points are: - The Dataserver is allocated an insufficient amount of memory, causing it to change from Healthy to Vulnerable status. - The resolution is to review the memory allocation for the Dataserver and make changes as needed to ensure it has the supported/required amount of memory.",0.1935483870967742,0.16129032258064516,0.8333333333333334,1.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Both documents provide the same information, stating that the Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the Dataserver is not the supported number. This information is provided in sentences [3b] and [4b] of Documents 3 and 4, respectively. Additionally, sentences [3d]-[3g] and [4d]-[4g] in Documents 3 and 4 provide steps to review and confirm that all services are running fine and make changes to the memory allocated to the Dataserver if needed."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response claims that the Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the Dataserver is not the supported number. This claim is supported by sentences [3b] and [4b] in Documents 3 and 4. The response also claims that the solution to this issue is to review and confirm that all services are running fine and make changes to the memory allocated to the Dataserver if needed, which is supported by sentences [3d]-[3g] and [4d]-[4g] in Documents 3 and 4. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentences [3b] and [4b] in Documents 3 and 4, which state that the memory allocated to the Dataserver is not the supported number."", ""supporting_sentence_keys"": [""3b"", ""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentences [3b] and [4b] in Documents 3 and 4, which provide the same information about the cause of the issue. The sentence is also supported by sentences [3d]-[3g] and [4d]-[4g] in Documents 3 and 4, which provide steps to review and confirm that all services are running fine and make changes to the memory allocated to the Dataserver if needed."", ""supporting_sentence_keys"": [""3b"", ""4b"", ""3d"", ""3e"", ""3f"", ""3g"", ""4d"", ""4e"", ""4f"", ""4g""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3b"", ""4b"", ""3d"", ""3e"", ""3f"", ""3g"", ""4d"", ""4e"", ""4f"", ""4g""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",62,"Document 0: [0a] does not have a reference to the most current instance in the service manager. [0b] If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. [0c] CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. [0d] RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. Document 1: [1a] What steps have already been tried to resolve the issue ? [1b] F. What changes have been made recently when the issue started occurring ? [1c] G. Was new functionality is recently added to the application? [1d] H. Was the software or hardware recently upgraded? [1e] I. [1f] Has MDM application (or particular transaction or workload) always been slow? [1g] If not, did it slow down when more users were added ? [1h] More data? [1i] New scenario? [1j] 3. [1k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [1l] if enabled, at what level ? [1m] Properties.jar Clusters/Instances ? [1n] Any other applications installed along side MDM on the same WAS instance? [1o] Database server has anything other running than MDM ? [1p] 4. [1q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [1r] Is this issue reproducible ? [1s] A. [1t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [1u] Does it appear to happen at certain times of day? [1v] Under specific Document 2: [2a] What steps have already been tried to resolve the issue ? [2b] F. What changes have been made recently when the issue started occurring ? [2c] G. Was new functionality is recently added to the application? [2d] H. Was the software or hardware recently upgraded? [2e] I. [2f] Has MDM application (or particular transaction or workload) always been slow? [2g] If not, did it slow down when more users were added ? [2h] More data? [2i] New scenario? [2j] 3. [2k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [2l] if enabled, at what level ? [2m] Properties.jar Clusters/Instances ? [2n] Any other applications installed along side MDM on the same WAS instance? [2o] Database server has anything other running than MDM ? [2p] 4. [2q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [2r] Is this issue reproducible ? [2s] A. [2t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [2u] Does it appear to happen at certain times of day? [2v] Under specific Document 3: [3a] SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? [3b] CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. [3c] 1. [3d] Login to the Dataserver 2. [3e] Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. [3f] Click on Controller Link 5. Review and confirm that all services are running fine 6. [3g] If needed, make changes to memory Document 4: [4a] SIQ TECHNOTE (FAQ) QUESTION Why does the Dataserver service change from healthy to Vulnerable after logging into appstack? [4b] CAUSE Memory allocated was not the supported number ANSWER This could be due to amount of Memory allocated to the dataserver. [4c] 1. [4d] Login to the Dataserver 2. [4e] Click on Administration > Dashboard tab 3. Review the Application status and make sure it is green 4. [4f] Click on Controller Link 5. Review and confirm that all services are running fine 6. [4g] If needed, make changes to memory ",2,"[a.] Based on the provided context documents, the answer to the question is: The Dataserver service changes from Healthy to Vulnerable after logging into StoredIQ Application Stack because the memory allocated to the Dataserver is not the supported number. [b.] This is stated in Document 3 and Document 4, both of which provide the same information: [3b] CAUSE Memory allocated was not the supported number [4b] CAUSE Memory allocated was not the supported number The solution to this issue is to review and confirm that all services are running fine, and if needed, make changes to the memory allocated to the Dataserver, as described in Documents 3 and 4.",success,52 Must the TOKEN_SEPARATOR value be enclosed in quotes for the custom scripting feature? Must the TOKEN_SEPARATOR value be enclosed in quotes for the custom scripting feature?,". An example of row that must be returned by the script is: cpu2|35,5|65,5|3443|123800 ATTRIBUTE_NAME=cpu and mem Usage SCRIPT_PATH_WITH_PARMS=${SCRIPT_HOME}/cpu_mem_percentage.sh OUTPUT_TYPE=STRING TOKEN_TYPES=F,F,I,I TOKEN_LABELS= Idle CPU %, Used CPU %, Virt MEM used MB, MEM used MB TOKEN_SEPARATOR=| EXECUTION_FREQUENCY=50 6. Examples of private situations ================================== The private situations definitions can be inserted into the xx_situations.xml under $CANDLEHOME/localconfig/lz for linux or $CANDLEHOME/localconfig/ux for unix or %CANDLE_HOME%\localconfig\nt for Windows to monitor scripts execution. Examples below are for the Linux OS agent: FCP_CheckLOGFileExists_pr .properties)under the default directory $CANDLEHOME/localconfig/lz/scripts_definitions. In this example let's create 2 property files one for each script called checkDIRsize.properties and cpu_mem_usage.properties: #CheckDIRsize.properties ATTRIBUTE_NAME=OPT_DIR_SIZE SCRIPT_PATH_WITH_PARMS=/scripts_repo/checkDIRsize.sh /opt EXECUTION_FREQUENCY=20 OUTPUT_TYPE=INTEGER #cpu_mem_usage.properties ATTRIBUTE_NAME=cpu_mem_usage SCRIPT_PATH_WITH_PARMS=/scripts_repo/cpu_mem_percentage.sh OUTPUT_TYPE=string TOKEN_TYPES=F,I TOKEN_LABELS= Used CPU %, Swap MEM used MB TOKEN_SEPARATOR=| EXECUTION_FREQUENCY=10 - There is no need to restart the OS agent after adding (or changing) the 2 property files above: the OS agent checks script definition directory with a specified time interval (default value 300 seconds). Open the TEP console and under the ""Custom Scripts"" workspace the scripts details and results are shown. Change History: ---------------------- 2017-01-09: Added new item under ""8. Known problems and limitations"" that the Scripting Feature is not supported on Windows 2003 --- script). It must be the first value specified for each defined script and delimits the start of the properties set for the specific script until the next ATTRIBUTE_NAME. - SCRIPT_PATH_WITH_PARMS (Required - string max 512 characters). It defines the full path to the script with parameters, separated by a blank. No special characters can be used in the script path name. Values containing blanks must be enclosed in single (') or double quotes (""). Environment variables can be passed, but only enclosed in ${...} for all the platforms. Environment variables must be available in the OS agent process context. - EXECUTION_FREQUENCY (Optional - default 60 sec). It indicates the script execution frequency. - CUSTOM_NAME (Optional - string max 256 characters) The user can fill it with a description of the script. - IS_ACTIVE (true|false - Optional - default true). It activates the script. If false, the script is not executed. - DISABLE_USE_AGENT_SYNC (true|false - Optional - default false). If true, the EXECUTION_FREQUENCY of the script is respected also if the global variable KXX_FCP_SCRIPT_SYNC_INTERVALS is set to USE_AGENT. - KILL_AFTER_TIMEOUT (true|false - Optional - default value defined by the C --- first token. - TOKEN_TYPES (STRING|INTEGER|FLOAT - Optional). It defines the output type of additional tokens after the first one. The user can define a maximum of 5 strings, 5 integers and 5 floats. It is a list of types separated by commas: ,,… token_type can be empty or one from (case insensitive): - STRING or S - INTEGER or I - FLOAT or F If is empty, the corresponding token is skipped. Examples of the same valid layouts: - TOKEN_TYPES=S,I,S,,,F,,F,F - TOKEN_TYPES=String,integer,S,,,Float,,f,FLOAT - TOKEN_LABELS (STRING - maximum 16 characters each label - Optional). It defines the labels of the tokens defined in TOKEN_TYPES. This value is a list of token labels separated by commas, and must correspond to the tokens defined by TOKEN_TYPES. e.g.: - TOKEN_TYPES=S,I,S,,,F,,F,F - TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 It is ignored if TOKEN_TYPES is not set. - TOKEN_SEPARATOR (Optional - default semicolon "";""). --- F,,F,F - TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 It is ignored if TOKEN_TYPES is not set. - TOKEN_SEPARATOR (Optional - default semicolon "";""). It sets the string to be used as separator to split the output row in tokens. It is ignored if TOKEN_TYPES is not set. Empty value (blank) is accepted as separator and multiple consecutive blanks in output rows are considered as a single one. The following two parameters allow you to filter the rows output of a script; they are applied by the OS agent only to the first token and they must be used together: - FILTER_VALUE (Optional). The value used for comparison. It is required if FILTER_OPERATOR is defined. If the OUTPUT_TYPE is a string, the filter value must reflect exactly the string value returned by the script that is intended to be filtered, without any additional quotes (no wildcards allowed). - FILTER_OPERATOR (Optional). The operator used for the comparison. It is required if FILTER_VALUE is defined. Accepted FILTER_OPERATOR values include: = (equal to) != (different from) > (bigger than) only for numeric type >= (not lower than) only for numeric type < (","According to Document 2, [2d] It defines the full path to the script with parameters, separated by a blank. Values containing blanks must be enclosed in single (') or double quotes (""). However, Document 3, [3c] does not mention anything about enclosing the TOKEN_SEPARATOR value in quotes.","['. An example of row that must be returned by the script is: \ncpu2|35,5|65,5|3443|123800\n\nATTRIBUTE_NAME=cpu and mem Usage\nSCRIPT_PATH_WITH_PARMS=${SCRIPT_HOME}/cpu_mem_percentage.sh\nOUTPUT_TYPE=STRING\nTOKEN_TYPES=F,F,I,I\nTOKEN_LABELS= Idle CPU %, Used CPU %, Virt MEM used MB, MEM used MB\nTOKEN_SEPARATOR=|\nEXECUTION_FREQUENCY=50\n\n6. Examples of private situations \n==================================\n\nThe private situations definitions can be inserted into the xx_situations.xml under $CANDLEHOME/localconfig/lz for linux or $CANDLEHOME/localconfig/ux for unix or %CANDLE_HOME%\\localconfig\\nt for Windows to monitor scripts execution.\nExamples below are for the Linux OS agent:\n\n\n\nFCP_CheckLOGFileExists_pr\n\n.properties)under the default directory $CANDLEHOME/localconfig/lz/scripts_definitions. In this example let\'s create 2 property files one for each script called checkDIRsize.properties and cpu_mem_usage.properties:\n\n#CheckDIRsize.properties\nATTRIBUTE_NAME=OPT_DIR_SIZE\nSCRIPT_PATH_WITH_PARMS=/scripts_repo/checkDIRsize.sh /opt\nEXECUTION_FREQUENCY=20\nOUTPUT_TYPE=INTEGER\n\n#cpu_mem_usage.properties \nATTRIBUTE_NAME=cpu_mem_usage\nSCRIPT_PATH_WITH_PARMS=/scripts_repo/cpu_mem_percentage.sh\nOUTPUT_TYPE=string\nTOKEN_TYPES=F,I\nTOKEN_LABELS= Used CPU %, Swap MEM used MB\nTOKEN_SEPARATOR=|\nEXECUTION_FREQUENCY=10\n\n- There is no need to restart the OS agent after adding (or changing) the 2 property files above: the OS agent checks script definition directory with a specified time interval (default value 300 seconds). Open the TEP console and under the ""Custom Scripts"" workspace the scripts details and results are shown.\n\nChange History:\n----------------------\n2017-01-09: Added new item under ""8. Known problems and limitations"" that the Scripting Feature is not supported on Windows 2003 ', ' script). It must be the first value specified for each defined script and delimits the start of the properties set for the specific script until the next ATTRIBUTE_NAME.\n\n- SCRIPT_PATH_WITH_PARMS (Required - string max 512 characters).\nIt defines the full path to the script with parameters, separated by a blank. No special characters can be used in the script path name. \nValues containing blanks must be enclosed in single (\') or double quotes ("").\nEnvironment variables can be passed, but only enclosed in ${...} for all the platforms. Environment variables must be available in the OS agent process context.\n\n- EXECUTION_FREQUENCY (Optional - default 60 sec).\nIt indicates the script execution frequency.\n\n- CUSTOM_NAME (Optional - string max 256 characters)\nThe user can fill it with a description of the script.\n\n- IS_ACTIVE (true|false - Optional - default true). \nIt activates the script. If false, the script is not executed.\n\n- DISABLE_USE_AGENT_SYNC (true|false - Optional - default false). If true, the EXECUTION_FREQUENCY of the script is respected also if the global variable KXX_FCP_SCRIPT_SYNC_INTERVALS is set to USE_AGENT.\n\n- KILL_AFTER_TIMEOUT (true|false - Optional - default value defined by the C', ' first token.\n\n- TOKEN_TYPES (STRING|INTEGER|FLOAT - Optional).\nIt defines the output type of additional tokens after the first one. The user can define a maximum of 5 strings, 5 integers and 5 floats. It is a list of types separated by commas:\n,,…\ntoken_type can be empty or one from (case insensitive):\n- STRING or S\n- INTEGER or I\n- FLOAT or F\nIf is empty, the corresponding token is skipped.\nExamples of the same valid layouts:\n- TOKEN_TYPES=S,I,S,,,F,,F,F\n- TOKEN_TYPES=String,integer,S,,,Float,,f,FLOAT\n\n- TOKEN_LABELS (STRING - maximum 16 characters each label - Optional). \nIt defines the labels of the tokens defined in TOKEN_TYPES. This value is a list of token labels separated\nby commas, and must correspond to the tokens defined by TOKEN_TYPES. \ne.g.:\n- TOKEN_TYPES=S,I,S,,,F,,F,F\n- TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 \nIt is ignored if TOKEN_TYPES is not set.\n\n- TOKEN_SEPARATOR (Optional - default semicolon "";"").', 'F,,F,F\n- TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 \nIt is ignored if TOKEN_TYPES is not set.\n\n- TOKEN_SEPARATOR (Optional - default semicolon "";""). \nIt sets the string to be used as separator to split the output row in tokens. It is ignored if TOKEN_TYPES is not set. Empty value (blank) is accepted as separator and multiple consecutive blanks in output rows are considered as a single one.\n\n\nThe following two parameters allow you to filter the rows output of a script; they are applied by the OS agent only to the first token and they must be used together:\n\n- FILTER_VALUE (Optional).\nThe value used for comparison. It is required if FILTER_OPERATOR is defined.\nIf the OUTPUT_TYPE is a string, the filter value must reflect exactly the string value returned by the script that is intended to be filtered, without any additional quotes (no wildcards allowed).\n- FILTER_OPERATOR (Optional).\nThe operator used for the comparison. It is required if FILTER_VALUE is defined. Accepted FILTER_OPERATOR values include:\n= (equal to)\n!= (different from)\n> (bigger than) only for numeric type\n>= (not lower than) only for numeric type\n< (']","No, the TOKEN_SEPARATOR value for the custom scripting feature does not need to be enclosed in quotes. The parameter can be an empty value or a specific string to be used as a separator to split the output row in tokens, but it does not need to be enclosed in quotes.",0.13725490196078433,0.0392156862745098,0.14285714285714285,0.0,"{""relevance_explanation"": ""The question about whether the TOKEN_SEPARATOR value must be enclosed in quotes for the custom scripting feature can be answered by examining the information provided in Documents 2, 3, and 4. Document 2 discusses the requirements for script paths and parameters, including the use of quotes. Document 3 explains the TOKEN_TYPES, TOKEN_LABELS, and TOKEN_SEPARATOR parameters, but does not explicitly mention the need for quotes around the TOKEN_SEPARATOR value. Document 4 provides additional information about the TOKEN_SEPARATOR parameter, including its default value and how it is used to split output rows into tokens. By examining these documents, we can determine the relevance of each sentence in the response to the question."", ""all_relevant_sentence_keys"": [""2d"", ""2f"", ""3c"", ""3k"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that according to Document 2, values containing blanks must be enclosed in single or double quotes. This claim is supported by sentence [2f] in Document 2. However, the response also claims that Document 3 does not mention anything about enclosing the TOKEN_SEPARATOR value in quotes, which is true. The response does not provide a clear answer to the question, but rather presents conflicting information from different documents. Therefore, the response as a whole is not fully supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is not supported by the documents because it references sentence [2d] in Document 2, which discusses the SCRIPT_PATH_WITH_PARMS parameter, not the TOKEN_SEPARATOR parameter."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence [2f] in Document 2, which states that values containing blanks must be enclosed in single or double quotes."", ""supporting_sentence_keys"": [""2f""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the fact that Document 3 does not mention anything about enclosing the TOKEN_SEPARATOR value in quotes."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""2d"", ""2f"", ""3c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",51,"Document 0: [0a] . [0b] An example of row that must be returned by the script is: cpu2|35,5|65,5|3443|123800 ATTRIBUTE_NAME=cpu and mem Usage SCRIPT_PATH_WITH_PARMS=${SCRIPT_HOME}/cpu_mem_percentage.sh OUTPUT_TYPE=STRING TOKEN_TYPES=F,F,I,I TOKEN_LABELS= Idle CPU %, Used CPU %, Virt MEM used MB, MEM used MB TOKEN_SEPARATOR=| EXECUTION_FREQUENCY=50 6. [0c] Examples of private situations ================================== The private situations definitions can be inserted into the xx_situations.xml under $CANDLEHOME/localconfig/lz for linux or $CANDLEHOME/localconfig/ux for unix or %CANDLE_HOME%\localconfig\nt for Windows to monitor scripts execution. [0d] Examples below are for the Linux OS agent: FCP_CheckLOGFileExists_pr .properties)under the default directory $CANDLEHOME/localconfig/lz/scripts_definitions. [1b] In this example let's create 2 property files one for each script called checkDIRsize.properties and cpu_mem_usage.properties: #CheckDIRsize.properties ATTRIBUTE_NAME=OPT_DIR_SIZE SCRIPT_PATH_WITH_PARMS=/scripts_repo/checkDIRsize.sh /opt EXECUTION_FREQUENCY=20 OUTPUT_TYPE=INTEGER #cpu_mem_usage.properties ATTRIBUTE_NAME=cpu_mem_usage SCRIPT_PATH_WITH_PARMS=/scripts_repo/cpu_mem_percentage.sh OUTPUT_TYPE=string TOKEN_TYPES=F,I TOKEN_LABELS= Used CPU %, Swap MEM used MB TOKEN_SEPARATOR=| EXECUTION_FREQUENCY=10 - There is no need to restart the OS agent after adding (or changing) the 2 property files above: the OS agent checks script definition directory with a specified time interval (default value 300 seconds). [1c] Open the TEP console and under the ""Custom Scripts"" workspace the scripts details and results are shown. [1d] Change History: ---------------------- 2017-01-09: Added new item under ""8. [1e] Known problems and limitations"" that the Scripting Feature is not supported on Windows 2003 Document 2: [2a] script). [2b] It must be the first value specified for each defined script and delimits the start of the properties set for the specific script until the next ATTRIBUTE_NAME. [2c] - SCRIPT_PATH_WITH_PARMS (Required - string max 512 characters). [2d] It defines the full path to the script with parameters, separated by a blank. [2e] No special characters can be used in the script path name. [2f] Values containing blanks must be enclosed in single (') or double quotes (""). [2g] Environment variables can be passed, but only enclosed in ${...} for all the platforms. [2h] Environment variables must be available in the OS agent process context. [2i] - EXECUTION_FREQUENCY (Optional - default 60 sec). [2j] It indicates the script execution frequency. [2k] - CUSTOM_NAME (Optional - string max 256 characters) The user can fill it with a description of the script. [2l] - IS_ACTIVE (true|false - Optional - default true). [2m] It activates the script. [2n] If false, the script is not executed. [2o] - DISABLE_USE_AGENT_SYNC (true|false - Optional - default false). [2p] If true, the EXECUTION_FREQUENCY of the script is respected also if the global variable KXX_FCP_SCRIPT_SYNC_INTERVALS is set to USE_AGENT. [2q] - KILL_AFTER_TIMEOUT (true|false - Optional - default value defined by the C Document 3: [3a] first token. [3b] - TOKEN_TYPES (STRING|INTEGER|FLOAT - Optional). [3c] It defines the output type of additional tokens after the first one. [3d] The user can define a maximum of 5 strings, 5 integers and 5 floats. [3e] It is a list of types separated by commas: ,,… token_type can be empty or one from (case insensitive): - STRING or S - INTEGER or I - FLOAT or F If is empty, the corresponding token is skipped. [3f] Examples of the same valid layouts: - TOKEN_TYPES=S,I,S,,,F,,F,F - TOKEN_TYPES=String,integer,S,,,Float,,f,FLOAT - TOKEN_LABELS (STRING - maximum 16 characters each label - Optional). [3g] It defines the labels of the tokens defined in TOKEN_TYPES. [3h] This value is a list of token labels separated by commas, and must correspond to the tokens defined by TOKEN_TYPES. [3i] e.g. [3j] : - TOKEN_TYPES=S,I,S,,,F,,F,F - TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 It is ignored if TOKEN_TYPES is not set. [3k] - TOKEN_SEPARATOR (Optional - default semicolon "";""). Document 4: [4a] F,,F,F - TOKEN_LABELS=Cpu Name,Cpu number,Description,,,value 1,,value 2,value 3 It is ignored if TOKEN_TYPES is not set. [4b] - TOKEN_SEPARATOR (Optional - default semicolon "";""). [4c] It sets the string to be used as separator to split the output row in tokens. [4d] It is ignored if TOKEN_TYPES is not set. [4e] Empty value (blank) is accepted as separator and multiple consecutive blanks in output rows are considered as a single one. [4f] The following two parameters allow you to filter the rows output of a script; they are applied by the OS agent only to the first token and they must be used together: - FILTER_VALUE (Optional). [4g] The value used for comparison. [4h] It is required if FILTER_OPERATOR is defined. [4i] If the OUTPUT_TYPE is a string, the filter value must reflect exactly the string value returned by the script that is intended to be filtered, without any additional quotes (no wildcards allowed). [4j] - FILTER_OPERATOR (Optional). [4k] The operator used for the comparison. [4l] It is required if FILTER_VALUE is defined. [4m] Accepted FILTER_OPERATOR values include: = (equal to) != (different from) > (bigger than) only for numeric type >= (not lower than) only for numeric type < ( ",3,"[a.] According to Document 2, [2d] It defines the full path to the script with parameters, separated by a blank. [b.] Values containing blanks must be enclosed in single (') or double quotes (""). [c.] However, Document 3, [3c] does not mention anything about enclosing the TOKEN_SEPARATOR value in quotes.",success,53 For HP-UX how to write verbose gc output to a log file other than the native_stdout? A customer asked why no gc logs generated even if they use the -Xverbosegc option. So How can I write verbose gc output to a log file other than the native_stdout for HP-UX? ,"31.pdf] HP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf] Oracle - Java HotSpot VM Options [http://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html] --- -XX:GCLogFileSize=10M note : $$ maps to the PID of the java process RELATED INFORMATION 6941923 : RFE: Handling large log files produced by lon [http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6941923] Enabling verbose garbage collection (verbosegc) in WebS [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21114927] Where to set generic JVM arguments in WebSphere Applica [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21417365] Verify Java SDK version shipped with IBM WebSphere Appl [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg27005002] HP-UX Java 6.0.18 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03119431/c03119431.pdf] HP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf] Oracle - Java Hot --- is listed below. [JVM Options] option1=-verbose:jni option2=-verbose:gc option3=-verbose:class Note: Tracing creates very large files and should only be used for debugging purposes. When not in use, each option can be turned off by commenting (adding a semi-colon to the front of) the line in the configuration file. RELATED INFORMATION #How to enable Java Native Interface layer trace [http://www.ibm.com/support/docview.wss?rs=0&uid=swg21244512] Cross reference information Segment Product Component Platform Version Edition Data & Information Management WebSphere Transformation Extender Java Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JMS Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JNDI Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US --- * * * * For more information on verbose GC including additional instructions for Solaris or HP-UX, see: Enabling verbose garbage collection (verboseGC) in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg21114927] For more information on collecting data related to WebSphere see: MustGather: Read first for WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21145599] Enable the JVM to create javacores in WebSphere * * * -Xdump:java:events=user * * * * * Note * * * -Xdump:java+ * heap * + * system * :events=user * * * Restart the Application Server for the previous two changes to take effect. Enable the JVM to create javacores and verbose GC logging in Tomcat * * * * * -Xdump:java:events=user * Restart the Application Server for the changes to take effect. Note: Both the previous settings should be safe to --- verbosegc log rotation HP Solaris JVM rotate file TECHNOTE (FAQ) QUESTION How can I write verbose gc output to a log file other than the native_stdout? CAUSE By default, Solaris and HP-UX do not write verbose GC to a log file. This must be configured. ANSWER WAS 8.5.0.2 (and higher), WAS 8.0.0.6 (and higher), WAS 7.0.0.27 (and higher): Solaris: Add the following parameters to the generic JVM arguments: -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -Xloggc:/tmp/gc.log To enable log file rotation: -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=10M notes: -Xloggc: * ex: -Xloggc:/tmp/gc.log -XX:+UseGCLogFileRotati o n * Enabled GC log rotation, requires -Xloggc -XX:NumberOfGClogFiles= * Set the number of files to use when rotating","Based on the provided context documents, to write verbose gc output to a log file other than the native_stdout for HP-UX, you can use the following JVM options: -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -Xloggc:/path/to/gc.log Additionally, to enable log file rotation, you can use the following options: -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=10M You can specify the log file path in the -Xloggc option, for example: -Xloggc:/tmp/gc.log This will write the verbose gc output to the specified log file instead of the native_stdout.","['31.pdf]\nHP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf]\nOracle - Java HotSpot VM Options [http://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html]', '-XX:GCLogFileSize=10M \n\nnote : $$ maps to the PID of the java process RELATED INFORMATION\n 6941923 : RFE: Handling large log files produced by lon [http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6941923]\nEnabling verbose garbage collection (verbosegc) in WebS [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21114927]\nWhere to set generic JVM arguments in WebSphere Applica [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21417365]\nVerify Java SDK version shipped with IBM WebSphere Appl [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg27005002]\nHP-UX Java 6.0.18 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03119431/c03119431.pdf]\nHP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf]\nOracle - Java Hot', ' is listed below. \n\n[JVM Options]\noption1=-verbose:jni\noption2=-verbose:gc\noption3=-verbose:class \n\nNote: Tracing creates very large files and should only be used for debugging purposes. When not in use, each option can be turned off by commenting (adding a semi-colon to the front of) the line in the configuration file. \nRELATED INFORMATION\n#How to enable Java Native Interface layer trace [http://www.ibm.com/support/docview.wss?rs=0&uid=swg21244512]\n\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Data & Information Management WebSphere Transformation Extender Java Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JMS Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JNDI Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US', ' \n * \n * \n * \n * For more information on verbose GC including additional instructions for Solaris or HP-UX, see: \n Enabling verbose garbage collection (verboseGC) in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg21114927] \n For more information on collecting data related to WebSphere see: \n MustGather: Read first for WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21145599] \n \n\n\nEnable the JVM to create javacores in WebSphere \n * \n * \n * -Xdump:java:events=user\n * \n * \n * \n * \n * Note\n * \n * \n * -Xdump:java+\n * heap\n * +\n * system\n * :events=user\n * \n * \n * Restart the Application Server for the previous two changes to take effect.\n\n\nEnable the JVM to create javacores and verbose GC logging in Tomcat * \n * \n * \n * \n * -Xdump:java:events=user\n\n * Restart the Application Server for the changes to take effect.\n\n\nNote: Both the previous settings should be safe to', 'verbosegc log rotation HP Solaris JVM rotate file TECHNOTE (FAQ)\n\nQUESTION\n How can I write verbose gc output to a log file other than the native_stdout? \n\nCAUSE\nBy default, Solaris and HP-UX do not write verbose GC to a log file. This must be configured.\n\nANSWER\n \n\nWAS 8.5.0.2 (and higher), WAS 8.0.0.6 (and higher), WAS 7.0.0.27 (and higher):\n\nSolaris:\nAdd the following parameters to the generic JVM arguments:\n\n-XX:+PrintGCDetails \n-XX:+PrintGCDateStamps \n-XX:+PrintHeapAtGC \n-Xloggc:/tmp/gc.log\n\nTo enable log file rotation:\n-XX:+UseGCLogFileRotation\n-XX:NumberOfGCLogFiles=10\n-XX:GCLogFileSize=10M\n\n\nnotes:\n-Xloggc: \n\n * ex: -Xloggc:/tmp/gc.log \n\n-XX:+UseGCLogFileRotati o n * Enabled GC log rotation, requires -Xloggc \n\n-XX:NumberOfGClogFiles= * Set the number of files to use when rotating']","To write verbose gc output to a log file other than the native_stdout for HP-UX, you would need to add the following parameters to the generic JVM arguments: -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -Xverbosegc:file=/tmp/gc_pid$$.vgc Additionally, to enable log file rotation, you should include the following parameters: -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=10M These settings will allow you to write verbose gc output to a log file other than native_stdout on HP-UX and generate gc logs as needed.",0.5384615384615384,0.07692307692307693,0.14285714285714285,1.0,"{""relevance_explanation"": ""Documents 1, 3, and 4 contain useful information for answering the question. Document 1 provides a JVM option for setting the GC log file size, while Document 3 provides information on enabling verbose GC logging in WebSphere Application Server. Document 4 provides a detailed explanation of how to write verbose GC output to a log file other than the native_stdout for HP-UX, including the use of JVM options such as -XX:+PrintGCDetails, -XX:+PrintGCDateStamps, -XX:+PrintHeapAtGC, and -Xloggc. Additionally, Document 4 explains how to enable log file rotation using options such as -XX:+UseGCLogFileRotation, -XX:NumberOfGCLogFiles, and -XX:GCLogFileSize."", ""all_relevant_sentence_keys"": [""1a"", ""3a"", ""3b"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that to write verbose GC output to a log file other than the native_stdout for HP-UX, you can use the JVM options -XX:+PrintGCDetails, -XX:+PrintGCDateStamps, -XX:+PrintHeapAtGC, and -Xloggc. This claim is supported by Document 4, which provides a detailed explanation of how to use these options to achieve this goal. The response also claims that you can enable log file rotation using options such as -XX:+UseGCLogFileRotation, -XX:NumberOfGCLogFiles, and -XX:GCLogFileSize, which is also supported by Document 4. However, the response does not provide any information about the context in which these options should be used, such as the specific version of HP-UX or the configuration of the JVM. Despite this, the response as a whole is supported by the documents, as it provides a clear and accurate explanation of how to write verbose GC output to a log file other than the native_stdout for HP-UX."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 4, which provides a detailed explanation of how to use the JVM options -XX:+PrintGCDetails, -XX:+PrintGCDateStamps, -XX:+PrintHeapAtGC, and -Xloggc to write verbose GC output to a log file other than the native_stdout for HP-UX."", ""supporting_sentence_keys"": [""4d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",13,"Document 0: [0a] 31.pdf] HP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf] Oracle - Java HotSpot VM Options [http://www.oracle.com/technetwork/java/javase/tech/vmoptions-jsp-140102.html] Document 1: [1a] -XX:GCLogFileSize=10M note : $$ maps to the PID of the java process RELATED INFORMATION 6941923 : RFE: Handling large log files produced by lon [http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6941923] Enabling verbose garbage collection (verbosegc) in WebS [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21114927] Where to set generic JVM arguments in WebSphere Applica [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21417365] Verify Java SDK version shipped with IBM WebSphere Appl [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg27005002] HP-UX Java 6.0.18 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03119431/c03119431.pdf] HP-UX Java 7.0.05 - Handling large GC log files [http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03123467/c03123467.pdf] Oracle - Java Hot Document 2: [2a] is listed below. [2b] [JVM Options] option1=-verbose:jni option2=-verbose:gc option3=-verbose:class Note: Tracing creates very large files and should only be used for debugging purposes. [2c] When not in use, each option can be turned off by commenting (adding a semi-colon to the front of) the line in the configuration file. [2d] RELATED INFORMATION #How to enable Java Native Interface layer trace [http://www.ibm.com/support/docview.wss?rs=0&uid=swg21244512] Cross reference information Segment Product Component Platform Version Edition Data & Information Management WebSphere Transformation Extender Java Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JMS Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Data & Information Management WebSphere Transformation Extender JNDI Adapter AIX, HP-UX, Linux, Solaris, Windows 8.1, 8.0.1, 8.0 International, US Document 3: [3a] * * * * For more information on verbose GC including additional instructions for Solaris or HP-UX, see: Enabling verbose garbage collection (verboseGC) in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?rs=180&uid=swg21114927] For more information on collecting data related to WebSphere see: MustGather: Read first for WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21145599] Enable the JVM to create javacores in WebSphere * * * -Xdump:java:events=user * * * * * Note * * * -Xdump:java+ * heap * + * system * :events=user * * * Restart the Application Server for the previous two changes to take effect. [3b] Enable the JVM to create javacores and verbose GC logging in Tomcat * * * * * -Xdump:java:events=user * Restart the Application Server for the changes to take effect. [3c] Note: Both the previous settings should be safe to Document 4: [4a] verbosegc log rotation HP Solaris JVM rotate file TECHNOTE (FAQ) QUESTION How can I write verbose gc output to a log file other than the native_stdout? [4b] CAUSE By default, Solaris and HP-UX do not write verbose GC to a log file. [4c] This must be configured. [4d] ANSWER WAS 8.5.0.2 (and higher), WAS 8.0.0.6 (and higher), WAS 7.0.0.27 (and higher): Solaris: Add the following parameters to the generic JVM arguments: -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -Xloggc:/tmp/gc.log To enable log file rotation: -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=10M notes: -Xloggc: * ex: -Xloggc:/tmp/gc.log -XX:+UseGCLogFileRotati o n * Enabled GC log rotation, requires -Xloggc -XX:NumberOfGClogFiles= * Set the number of files to use when rotating ",1,"[a.] Based on the provided context documents, to write verbose gc output to a log file other than the native_stdout for HP-UX, you can use the following JVM options: -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -Xloggc:/path/to/gc.log Additionally, to enable log file rotation, you can use the following options: -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=10 -XX:GCLogFileSize=10M You can specify the log file path in the -Xloggc option, for example: -Xloggc:/tmp/gc.log This will write the verbose gc output to the specified log file instead of the native_stdout.",success,54 "How do I resolve a WSVR0605W hung thread issue in the WebSphere MQ Resource Adapter? The following WebSphere MQ Resource Adapter hung thread can prevent an application server from starting... WSVR0605W: Thread ""WMQJCAResourceAdapter : 6"" (0000001b) has been active for 698530 milliseconds and may be hung. There is 1 thread(s) in total in the server that may be hung. at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:167) at com.ibm.ejs.container.MessageEndpointFactoryImpl.createEndpoint(MessageEndpointFactoryImpl.java:498) at com.ibm.mq.connector.inbound.WorkImpl.run(WorkImpl.java:149)","view.wss?uid=swg24035649] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * This APAR contains a fix to optimize how the workload management (WLM) component will compress and decompress data being sent betweenprocesses. This is designed to reduce compression overhead in large WebSphere Process Server or service integration bus (SIBus) topologies, specifically with a large number of destinations (more effective at 2,000 or more destinations). It addresses scenarios in which many clusters have been defined and one or more non-messaging engine (ME) clusters are restarted while the messaging engine cluster is running. A customer experiencing this may see the following: ThreadMonitor W WSVR0605W: Thread ""server.startup : 0"" (00000038) has been active for 686179 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at java.lang.Object.wait(Native Method) at java.lang --- Released (WPActionPhase.java:3453) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2762) at com.ibm.wps.engine.phases.WPActionPhase.execute(WPActionPhase.ja va:668) at com.ibm.wps.state.phases.AbstractActionPhase.next(AbstractAction Phase.java:130) at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:855) at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617) at com.ibm.wps.engine.Servlet.doPost(Servlet.java:888) ... S Some minutes later the Application Server will report hang threads: [6/9/10 9:22:41:135 CDT] 00000025 ThreadMonitor W WSVR0605W: Thread ""WebContainer : 31"" (00000088) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) --- Released (WPActionPhase.java:3453) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2762) at com.ibm.wps.engine.phases.WPActionPhase.execute(WPActionPhase.ja va:668) at com.ibm.wps.state.phases.AbstractActionPhase.next(AbstractAction Phase.java:130) at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:855) at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617) at com.ibm.wps.engine.Servlet.doPost(Servlet.java:888) ... S Some minutes later the Application Server will report hang threads: [6/9/10 9:22:41:135 CDT] 00000025 ThreadMonitor W WSVR0605W: Thread ""WebContainer : 31"" (00000088) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) --- for 619985 milliseconds and may be hung. There is/are 2 thread(s) in total in the server that may be hung. LOCAL FIX * NA PROBLEM SUMMARY * Root cause is an IllegalArgumentException from theme code in the UrlGenerationTag: com.ibm.wps.engine.tags.UrlGenerationTag doStartTag EJPEJ0002E: An error occurred while executing CreateUrlCommand. Caused by: java.lang.IllegalArgumentException: ObjectID is of wrong ResourceType! This causes a locking issue so that subsequent threads that are performing data modification (e.g. page layout changes) are hung. This is indicated by WAS warning in log file: WSVR0605W: Thread ""WebContainer : 7"" (0000005c) has been active for 619985 milliseconds and may be hung. There is/are 2 thread(s) in total in the server that may be hung. PROBLEM CONCLUSION * This APAR corrects the exception handling in model synchronization code. Manual Steps: None F --- hang; slow; hung TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Tivoli Workload Scheduler (TWS) performance degradation occurs during periods of high traffic in large TWS scheduling environments. SYMPTOM The SystemOut.log file shows warning messages similar to: 0000001a ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 123"" (00000245) has been active for 773732 milliseconds and may be hung. There is/are 153 thread(s) in total in the server that may be hung. CAUSE The limit to the number of threads allowed to process TWS operations is reached causing a performance bottleneck. This scenario will only occur in large TWS networks with a high activity level. RESOLVING THE PROBLEM Perform the following steps: 1. Modify: $TWA_HOME/eWAS/profiles/twaprofile/config/cells/DefaultNode/nodes/DefaultNode/servers/twaserver/resources-pme.xml 1a. Locate the Default Work Manager section: Asynchronous beans > Work managers > WMQJCAResourceAdapter. It is important to configure work managers according to your specific requirements and workload to prevent hung thread issues.",0.96875,0.03125,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 discusses an APAR that addresses a compression overhead issue in large WebSphere Process Server or service integration bus (SIBus) topologies, which may be related to the WSVR0605W hung thread issue. Documents 1 and 2 provide information about hang threads in the Application Server, which may be relevant to the question. Document 3 discusses a problem summary and solution for a hung thread issue, which may be useful for answering the question. Document 4 provides information about resolving a WSVR0605W hung thread issue in the Tivoli Workload Scheduler (TWS), which may be relevant to the question."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""0h"", ""1a"", ""1b"", ""1c"", ""2a"", ""2b"", ""2c"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide a direct solution to the WSVR0605W hung thread issue in the WebSphere MQ Resource Adapter. However, the documents do provide some relevant information about hung thread issues in other contexts, which may be useful for answering the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents provide a direct solution to the WSVR0605W hung thread issue in the WebSphere MQ Resource Adapter."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",32,"Document 0: [0a] view.wss?uid=swg24035649] SUBSCRIBE You can track all active APARs for this component. [0b] APAR STATUS * CLOSED AS PROGRAM ERROR. [0c] ERROR DESCRIPTION * This APAR contains a fix to optimize how the workload management (WLM) component will compress and decompress data being sent betweenprocesses. [0d] This is designed to reduce compression overhead in large WebSphere Process Server or service integration bus (SIBus) topologies, specifically with a large number of destinations (more effective at 2,000 or more destinations). [0e] It addresses scenarios in which many clusters have been defined and one or more non-messaging engine (ME) clusters are restarted while the messaging engine cluster is running. [0f] A customer experiencing this may see the following: ThreadMonitor W WSVR0605W: Thread ""server.startup : 0"" (00000038) has been active for 686179 milliseconds and may be hung. [0g] There is/are 1 thread(s) in total in the server that may be hung. [0h] at java.lang.Object.wait(Native Method) at java.lang Document 1: [1a] Released (WPActionPhase.java:3453) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2762) at com.ibm.wps.engine.phases.WPActionPhase.execute(WPActionPhase.ja va:668) at com.ibm.wps.state.phases.AbstractActionPhase.next(AbstractAction Phase.java:130) at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:855) at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617) at com.ibm.wps.engine.Servlet.doPost(Servlet.java:888) ... S Some minutes later the Application Server will report hang threads: [6/9/10 9:22:41:135 CDT] 00000025 ThreadMonitor W WSVR0605W: Thread ""WebContainer : 31"" (00000088) has been active for 602945 milliseconds and may be hung. [1b] There is/are 1 thread(s) in total in the server that may be hung. [1c] at sun.misc.Unsafe.park(Native Method) Document 2: [2a] Released (WPActionPhase.java:3453) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2762) at com.ibm.wps.engine.phases.WPActionPhase.execute(WPActionPhase.ja va:668) at com.ibm.wps.state.phases.AbstractActionPhase.next(AbstractAction Phase.java:130) at com.ibm.wps.engine.Servlet.callPortal(Servlet.java:855) at com.ibm.wps.engine.Servlet.doGet(Servlet.java:617) at com.ibm.wps.engine.Servlet.doPost(Servlet.java:888) ... S Some minutes later the Application Server will report hang threads: [6/9/10 9:22:41:135 CDT] 00000025 ThreadMonitor W WSVR0605W: Thread ""WebContainer : 31"" (00000088) has been active for 602945 milliseconds and may be hung. [2b] There is/are 1 thread(s) in total in the server that may be hung. [2c] at sun.misc.Unsafe.park(Native Method) Document 3: [3a] for 619985 milliseconds and may be hung. [3b] There is/are 2 thread(s) in total in the server that may be hung. [3c] LOCAL FIX * NA PROBLEM SUMMARY * Root cause is an IllegalArgumentException from theme code in the UrlGenerationTag: com.ibm.wps.engine.tags.UrlGenerationTag doStartTag EJPEJ0002E: An error occurred while executing CreateUrlCommand. [3d] Caused by: java.lang.IllegalArgumentException: ObjectID is of wrong ResourceType! [3e] This causes a locking issue so that subsequent threads that are performing data modification (e.g. [3f] page layout changes) are hung. [3g] This is indicated by WAS warning in log file: WSVR0605W: Thread ""WebContainer : 7"" (0000005c) has been active for 619985 milliseconds and may be hung. [3h] There is/are 2 thread(s) in total in the server that may be hung. [3i] PROBLEM CONCLUSION * This APAR corrects the exception handling in model synchronization code. [3j] Manual Steps: None F Document 4: [4a] hang; slow; hung TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Tivoli Workload Scheduler (TWS) performance degradation occurs during periods of high traffic in large TWS scheduling environments. [4b] SYMPTOM The SystemOut.log file shows warning messages similar to: 0000001a ThreadMonitor W WSVR0605W: Thread ""ORB.thread.pool : 123"" (00000245) has been active for 773732 milliseconds and may be hung. [4c] There is/are 153 thread(s) in total in the server that may be hung. [4d] CAUSE The limit to the number of threads allowed to process TWS operations is reached causing a performance bottleneck. [4e] This scenario will only occur in large TWS networks with a high activity level. [4f] RESOLVING THE PROBLEM Perform the following steps: 1. [4g] Modify: $TWA_HOME/eWAS/profiles/twaprofile/config/cells/DefaultNode/nodes/DefaultNode/servers/twaserver/resources-pme.xml 1a. [4h] Locate the Default Work Manager section: /config/_yn.cfg or /config/_yn.xml). LOCAL FIX * Local Fix/Workaround: Reconfigure agent to have exactly same node id as value in CTIRA_SUBSYSTEM_ID. Or manually set it in following files: - for 6.2 release: KYN_ALT_NODEID property in < --- ?docURL=/common/ssi/rep_ca/6/897/ENUS913-076/index.html&lang=en&request_locale=en] 914-067 [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/7/897/ENUS914-067/index.html&lang=en&request_locale=en] for more information. Customers running firmware level 6.0 or 6.0.1 (or any earlier level) are advised to plan to upgrade to the latest supported releases of WebSphere DataPower firmware in order to continue receiving technical support, as well as proactively avoiding problems that are already resolved. Refer to Supported Firmware versions and recommended upgrade levels [http://www-01.ibm.com/support/docview.wss?uid=swg21237631] for more information. IBM recommends that users consider applying the 7.0 or 7.1 latest fixpack version (or later) of the firmware. Of course, in the case of upgrading firmware for any critical embedded system, IBM recommends that users test their configurations and surrounding applications before moving into production. To easily find the latest fixpack levels, please use this link: http://www --- Reconfigure agent to have exactly same node id as value in CTIRA_SUBSYSTEM_ID. Or manually set it in following files: - for 6.2 release: KYN_ALT_NODEID property in /config/_yn.cfg file - for 7.1 release: value in tag in /config/_yn.xml file to new value vrt0085 ). Restart the agent and verify TEP workspaces. PROBLEM SUMMARY * *************************************************************** * USERS AFFECTED: Agent for WebSphere in ITCAM for WebSphere * V6.2 and ITCAM for Application Diagnostics 7.1 users who * set CTIRA_SUBSYSTEM_ID in agent configuration file. *************************************************************** * PROBLEM DESCRIPTION: * TEP workspaces are blank on agent level (for example * Application Server Status workspace). This happens when value * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than * agent node id set in agent configuration file: * v6.2",The documents are missing some of the information required to answer the question.,"['SSL ; TLS/SSL; TLS 1.0; TLS 1.1; BEAST; Vulnerability; CVE-2011-3389 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n A known SSL/TLS vulnerability, CVE-2011-3389 (also known as BEAST), exists in the SSLv3 and TLS 1.0 protocols. To eliminate this vulnerability, please review the specific configuration recommendations below. \n\nSYMPTOM\nRefer to CVE-2011-3389\n\n\nRESOLVING THE PROBLEM\nThe following describes how to prevent the CVE-2011-3389 vulnerability on any firmware version of the IBM WebSphere DataPower appliance.\n\nThe protocol problem in this case is the use of a predictable IV (initialization vector) when block cipher CBC mode is used. There are two ways to prevent the attack.\n\n1. use TLS 1.1 or TLS 1.2 \n\nThe protocol problem that allows the attack was fixed completely starting in TLS 1.1 which changed the spec to use a new, random IV in each encrypted SSL record. \n\nDataPower firmware release 6.0.0 added support for TLS 1.1 or TLS 1.2 by', ' SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Problem Description :\n \n The MIB of v4.0.2.0 indicates that\n dpStatusSystemUsageTableTable is obsoleted.\n \n dpStatusSystemUsageTableTable OBJECT-TYPE\n SYNTAX SEQUENCE OF DPStatusSystemUsageTableEntry\n MAX-ACCESS not-accessible\n STATUS obsolete\n DESCRIPTION\n ""Component level system usage.\n Note: this is obsoleted and is replaced by\n dpStatusSystemUsage2Table as of release 4.0.1""\n \n ::= { dpStatus 201 }\n \n ITCAM Agent for WebSphere DataPower Appliance v6.3 requests\n component level system usage from OID\n 1.3.6.1.4.1.14685.3.1.201.1.1-6.\n This is obsoleted starting from firmware v4.0.1 released June\n 30,2011. From firmware v4.0.1, there is no data returned for\n these OIDs', '-01.ibm.com/support/docview.wss?uid=swg24041705]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Users Affected:\n User of Agent for WebSphere in ITCAM for WebSphere V6.2 or\n ITCAM for Application Diagnostics 7.1 who set\n CTIRA_SUBSYSTEM_ID in ITM agent configuration file (yn.ini)\n \n ---------------------------------------------\n Problem Description:\n TEP workspaces are blank on agent level (for example\n Application Server Status workspace). This happens when\n value of CTIRA_SUBSYSTEM_ID property in yn.ini is different\n than agent node id set in agent configuration file\n (/config/_yn.cfg or\n /config/_yn.xml).\n \n \n \n \n \n\nLOCAL FIX\n * Local Fix/Workaround:\n Reconfigure agent to have exactly same node id\n as value in CTIRA_SUBSYSTEM_ID. Or manually set it\n in following files:\n - for 6.2 release: KYN_ALT_NODEID property in\n <', '?docURL=/common/ssi/rep_ca/6/897/ENUS913-076/index.html&lang=en&request_locale=en] 914-067 [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/7/897/ENUS914-067/index.html&lang=en&request_locale=en] for more information. \n\n\n\n \n\nCustomers running firmware level 6.0 or 6.0.1 (or any earlier level) are advised to plan to upgrade to the latest supported releases of WebSphere DataPower firmware in order to continue receiving technical support, as well as proactively avoiding problems that are already resolved. Refer to Supported Firmware versions and recommended upgrade levels [http://www-01.ibm.com/support/docview.wss?uid=swg21237631] for more information. \n\n\n\n \n\nIBM recommends that users consider applying the 7.0 or 7.1 latest fixpack version (or later) of the firmware. Of course, in the case of upgrading firmware for any critical embedded system, IBM recommends that users test their configurations and surrounding applications before moving into production. To easily find the latest fixpack levels, please use this link: http://www', ' Reconfigure agent to have exactly same node id\n as value in CTIRA_SUBSYSTEM_ID. Or manually set it\n in following files:\n - for 6.2 release: KYN_ALT_NODEID property in\n /config/_yn.cfg file\n - for 7.1 release: value in tag in\n /config/_yn.xml file to new value\n vrt0085 ).\n \n Restart the agent and verify TEP workspaces.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ***************************************************************\n * USERS AFFECTED: Agent for WebSphere in ITCAM for WebSphere\n * V6.2 and ITCAM for Application Diagnostics 7.1 users who\n * set CTIRA_SUBSYSTEM_ID in agent configuration file.\n ***************************************************************\n * PROBLEM DESCRIPTION:\n * TEP workspaces are blank on agent level (for example\n * Application Server Status workspace). This happens when value\n * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than\n * agent node id set in agent configuration file:\n * v6.2']","Based on the information provided, there is no direct mention of whether the ITCAM Agent for WebSphere DataPower 7.1 agent supports TLS (Transport Layer Security). The context provided focuses on problem determination and troubleshooting for the ITCAM Agent for DataPower, as well as information about the ITCAM Agent for WebSphere Applications installation on z/OS. The provided information does not contain any details about the features or capabilities of the ITCAM Agent for WebSphere DataPower 7.1 agent. Therefore, I cannot definitively answer whether this specific agent version supports TLS. The context does not provide enough information to make that determination.",0.21875,0.03125,0.0,0.0,"{""relevance_explanation"": ""The documents contain useful information for answering the question about ITCAM Agent for WebSphere DataPower 7.1 agent support for TLS. Document 0 discusses SSL/TLS vulnerabilities and mentions TLS 1.1 and TLS 1.2, which is relevant to understanding the TLS support. However, it does not directly address the ITCAM Agent for WebSphere DataPower 7.1. Documents 1, 2, 3, and 4 do not provide direct information about TLS support in the ITCAM Agent for WebSphere DataPower 7.1. Therefore, the most relevant document for this question is Document 0, but it does not provide a direct answer."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the ITCAM Agent for WebSphere DataPower 7.1 agent's support for TLS. While Document 0 discusses TLS 1.1 and TLS 1.2, it does not provide information about the specific agent in question. Therefore, the response's claim is generally supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not provide direct information about the ITCAM Agent for WebSphere DataPower 7.1 agent's support for TLS. The documents either discuss other topics or do not provide enough information to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",32,"Document 0: [0a] SSL ; TLS/SSL; TLS 1.0; TLS 1.1; BEAST; Vulnerability; CVE-2011-3389 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) A known SSL/TLS vulnerability, CVE-2011-3389 (also known as BEAST), exists in the SSLv3 and TLS 1.0 protocols. [0b] To eliminate this vulnerability, please review the specific configuration recommendations below. [0c] SYMPTOM Refer to CVE-2011-3389 RESOLVING THE PROBLEM The following describes how to prevent the CVE-2011-3389 vulnerability on any firmware version of the IBM WebSphere DataPower appliance. [0d] The protocol problem in this case is the use of a predictable IV (initialization vector) when block cipher CBC mode is used. [0e] There are two ways to prevent the attack. [0f] 1. use TLS 1.1 or TLS 1.2 The protocol problem that allows the attack was fixed completely starting in TLS 1.1 which changed the spec to use a new, random IV in each encrypted SSL record. [0g] DataPower firmware release 6.0.0 added support for TLS 1.1 or TLS 1.2 by Document 1: [1a] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * Problem Description : The MIB of v4.0.2.0 indicates that dpStatusSystemUsageTableTable is obsoleted. [1d] dpStatusSystemUsageTableTable OBJECT-TYPE SYNTAX SEQUENCE OF DPStatusSystemUsageTableEntry MAX-ACCESS not-accessible STATUS obsolete DESCRIPTION ""Component level system usage. [1e] Note: this is obsoleted and is replaced by dpStatusSystemUsage2Table as of release 4.0.1"" ::= { dpStatus 201 } ITCAM Agent for WebSphere DataPower Appliance v6.3 requests component level system usage from OID 1.3.6.1.4.1.14685.3.1.201.1.1-6. [1f] This is obsoleted starting from firmware v4.0.1 released June 30,2011. [1g] From firmware v4.0.1, there is no data returned for these OIDs Document 2: [2a] -01.ibm.com/support/docview.wss?uid=swg24041705] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * Users Affected: User of Agent for WebSphere in ITCAM for WebSphere V6.2 or ITCAM for Application Diagnostics 7.1 who set CTIRA_SUBSYSTEM_ID in ITM agent configuration file (yn.ini) --------------------------------------------- Problem Description: TEP workspaces are blank on agent level (for example Application Server Status workspace). [2d] This happens when value of CTIRA_SUBSYSTEM_ID property in yn.ini is different than agent node id set in agent configuration file (/config/_yn.cfg or /config/_yn.xml). [2e] LOCAL FIX * Local Fix/Workaround: Reconfigure agent to have exactly same node id as value in CTIRA_SUBSYSTEM_ID. [2f] Or manually set it in following files: - for 6.2 release: KYN_ALT_NODEID property in < Document 3: [3a] ?docURL=/common/ssi/rep_ca/6/897/ENUS913-076/index.html&lang=en&request_locale=en] 914-067 [http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/7/897/ENUS914-067/index.html&lang=en&request_locale=en] for more information. [3b] Customers running firmware level 6.0 or 6.0.1 (or any earlier level) are advised to plan to upgrade to the latest supported releases of WebSphere DataPower firmware in order to continue receiving technical support, as well as proactively avoiding problems that are already resolved. [3c] Refer to Supported Firmware versions and recommended upgrade levels [http://www-01.ibm.com/support/docview.wss?uid=swg21237631] for more information. [3d] IBM recommends that users consider applying the 7.0 or 7.1 latest fixpack version (or later) of the firmware. [3e] Of course, in the case of upgrading firmware for any critical embedded system, IBM recommends that users test their configurations and surrounding applications before moving into production. [3f] To easily find the latest fixpack levels, please use this link: http://www Document 4: [4a] Reconfigure agent to have exactly same node id as value in CTIRA_SUBSYSTEM_ID. [4b] Or manually set it in following files: - for 6.2 release: KYN_ALT_NODEID property in /config/_yn.cfg file - for 7.1 release: value in tag in /config/_yn.xml file to new value vrt0085 ). [4c] Restart the agent and verify TEP workspaces. [4d] PROBLEM SUMMARY * *************************************************************** * USERS AFFECTED: Agent for WebSphere in ITCAM for WebSphere * V6.2 and ITCAM for Application Diagnostics 7.1 users who * set CTIRA_SUBSYSTEM_ID in agent configuration file. [4e] *************************************************************** * PROBLEM DESCRIPTION: * TEP workspaces are blank on agent level (for example * Application Server Status workspace). [4f] This happens when value * of CTIRA_SUBSYSTEM_ID property in yn.ini is different than * agent node id set in agent configuration file: * v6.2 ",1,[a.] The documents are missing some of the information required to answer the question.,success,56 "I am receiving AC power supply failures on my DataPower 9235 appliance. How can I resolve this? I am observing the following errors on my DataPower 9235 device: [failure] Power supply '1' has no AC input power, or is not present. [failure] Power supply '2' has no AC input power, or is not present. Do i need to replace the power supplies?"," TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. CAUSE NOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 A DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. This also rarely causes a failure to restart successfully. If a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords. DIAGNOSING THE PROBLEM Due to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. To check if your system may be susceptible to this issue check the output of these commands: * * * If the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. The fix was first included in the --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. CAUSE NOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 A DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. This also rarely causes a failure to restart successfully. If a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords. DIAGNOSING THE PROBLEM Due to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. To check if your system may be susceptible to this issue check the output of these commands: * * * If the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. The fix was first included in the --- .0.2.4 fixpacks. RESOLVING THE PROBLEM Follow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. 1. Stop traffic to the appliance and gather the output of the following CLI commands: * * * Note the ""BMC Firmware Version"" 2. If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). If the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. 3. Upload the firmware image to the appliance and perform the ""Boot Image"". For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] 4. When the automatic reboot is complete collect the outputs for the same commands from step one. Note the BMC version should now be 0.29 or --- .0.2.4 fixpacks. RESOLVING THE PROBLEM Follow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. 1. Stop traffic to the appliance and gather the output of the following CLI commands: * * * Note the ""BMC Firmware Version"" 2. If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). If the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. 3. Upload the firmware image to the appliance and perform the ""Boot Image"". For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] 4. When the automatic reboot is complete collect the outputs for the same commands from step one. Note the BMC version should now be 0.29 or --- TECHNOTE (FAQ) QUESTION The IBM WebSphere DataPower M/T 9235 appliance might incorrectly report the failure of both power supplies. This message is not reported on all appliances and can occur rarely in the field. ANSWER The following message would be present in the DataPower logs: System power supply #2 has failed. or logging event code: 0x80400022 System power supply #2 The problem can be confirmed by issuing the following commands on the appliance CLI: co test hardware exit The following output from the test hardware command confirms this problem: [failure] Power supply '1' has no AC input power, or is not present. [failure] Power supply '2' has no AC input power, or is not present. Other results in the test hardware command might also show incorrect values. This problem does not affect the operation of the appliance other than the continuous reporting power supply failure message. To confirm the power supplies are working normally you may check the LED status on the power supplies. If the LED's are green the power supplies are working normally. To recover from the false errors perform a reboot of the appliance: From the WebGUI: Control Panel → System Control → In the “Shutdown",The documents are missing some of the information required to answer the question.,"[' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. \n\nCAUSE\nNOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 \n\nA DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. \n\nThis also rarely causes a failure to restart successfully. \n\nIf a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords.\n\n\nDIAGNOSING THE PROBLEM\nDue to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. \n\n\nTo check if your system may be susceptible to this issue check the output of these commands:\n\n\n * \n * \n * \n\n\nIf the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. \n\nThe fix was first included in the', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. \n\nCAUSE\nNOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 \n\nA DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. \n\nThis also rarely causes a failure to restart successfully. \n\nIf a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords.\n\n\nDIAGNOSING THE PROBLEM\nDue to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. \n\n\nTo check if your system may be susceptible to this issue check the output of these commands:\n\n\n * \n * \n * \n\n\nIf the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. \n\nThe fix was first included in the', '.0.2.4 fixpacks. \n\n\nRESOLVING THE PROBLEM\nFollow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. \n\n\n\n1. Stop traffic to the appliance and gather the output of the following CLI commands: \n\n\n * \n * \n * \n\n\nNote the ""BMC Firmware Version"" \n\n2. If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). \n\nIf the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. \n\n3. Upload the firmware image to the appliance and perform the ""Boot Image"". For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] \n\n4. When the automatic reboot is complete collect the outputs for the same commands from step one. Note the BMC version should now be 0.29 or', '.0.2.4 fixpacks. \n\n\nRESOLVING THE PROBLEM\nFollow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. \n\n\n\n1. Stop traffic to the appliance and gather the output of the following CLI commands: \n\n\n * \n * \n * \n\n\nNote the ""BMC Firmware Version"" \n\n2. If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). \n\nIf the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. \n\n3. Upload the firmware image to the appliance and perform the ""Boot Image"". For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] \n\n4. When the automatic reboot is complete collect the outputs for the same commands from step one. Note the BMC version should now be 0.29 or', "" TECHNOTE (FAQ)\n\nQUESTION\n The IBM WebSphere DataPower M/T 9235 appliance might incorrectly report the failure of both power supplies. This message is not reported on all appliances and can occur rarely in the field. \n\nANSWER\nThe following message would be present in the DataPower logs: \n\nSystem power supply #2 has failed.\n\nor logging event code: \n\n0x80400022 System power supply #2 \n\n\nThe problem can be confirmed by issuing the following commands on the appliance CLI:\n\nco \ntest hardware \nexit \n\nThe following output from the test hardware command confirms this problem: \n\n[failure] Power supply '1' has no AC input power, or is not present.\n[failure] Power supply '2' has no AC input power, or is not present.\n\nOther results in the test hardware command might also show incorrect values.\n\nThis problem does not affect the operation of the appliance other than the continuous reporting power supply failure message. \n\nTo confirm the power supplies are working normally you may check the LED status on the power supplies. If the LED's are green the power supplies are working normally.\n\n\nTo recover from the false errors perform a reboot of the appliance: \n\nFrom the WebGUI: \n\nControl Panel → System Control → In the “Shutdown""]","No, you do not need to replace the power supplies. The AC power supply failures on your DataPower 9235 device are likely false errors caused by a highly intermittent error in the sensor reading mechanism. To resolve this issue, you can perform a reboot of the appliance. This reboot should reset the sensors and stop the continuous reporting of power supply failures. To reboot the appliance: 1. From the WebGUI: Go to Control Panel → System Control → In the “Shutdown” section choose “Reboot System” then click “Shutdown”. 2. From the CLI: Enter the command ""top"" followed by ""shutdown reboot"" and confirm with ""y"". After the reboot, check the LED status on the power supplies. If the LED's are green, the power supplies are working normally and the false error messages should no longer be reported. If the issue persists, contact IBM DataPower support.",0.20833333333333334,0.020833333333333332,0.0,0.0,"{""relevance_explanation"": ""Documents 4 contains useful information for answering the question. The question is about resolving AC power supply failures on a DataPower 9235 appliance, and Document 4 provides information about a similar issue, including the error messages and steps to confirm the problem. Although the question is not directly answered in the documents, Document 4 provides relevant information that can help in resolving the issue."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a direct solution to the problem of AC power supply failures on a DataPower 9235 appliance. However, Document 4 provides some relevant information that can help in resolving the issue, but it does not directly answer the question."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct solution to the problem of AC power supply failures on a DataPower 9235 appliance. Although Document 4 provides some relevant information, it does not directly answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",48,"Document 0: [0a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. [0b] CAUSE NOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 A DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. [0c] This also rarely causes a failure to restart successfully. [0d] If a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords. [0e] DIAGNOSING THE PROBLEM Due to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. [0f] To check if your system may be susceptible to this issue check the output of these commands: * * * If the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. [0g] The fix was first included in the Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) A 9235 appliance may restart or in rare cases the boot up may not complete due to Baseboard Management Controller (BMC) communications loss. [1b] CAUSE NOTE: DataPower highly recommends upgrading to a version containing the fix for APAR IC80983 A DataPower 9235 appliance may be restarted without a back trace by its hardware watchdog due to a Baseboard Management Controller (BMC) communications loss. [1c] This also rarely causes a failure to restart successfully. [1d] If a failure to restart occurs, the appliance needs to be manually power cycled by removing and then replacing the power cords. [1e] DIAGNOSING THE PROBLEM Due to the potential impact of this problem, DataPower highly recommends upgrading to a version containing the fix for APAR IC80983. [1f] To check if your system may be susceptible to this issue check the output of these commands: * * * If the BMC version listed is below 0.29 we highly recommend upgrading [http://www-01.ibm.com/support/docview.wss?uid=swg21237631]to install the fix for this issue as outlined below. [1g] The fix was first included in the Document 2: [2a] .0.2.4 fixpacks. [2b] RESOLVING THE PROBLEM Follow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. [2c] 1. [2d] Stop traffic to the appliance and gather the output of the following CLI commands: * * * Note the ""BMC Firmware Version"" 2. [2e] If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). [2f] If the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. [2g] When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. [2h] 3. [2i] Upload the firmware image to the appliance and perform the ""Boot Image"". [2j] For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] 4. [2k] When the automatic reboot is complete collect the outputs for the same commands from step one. [2l] Note the BMC version should now be 0.29 or Document 3: [3a] .0.2.4 fixpacks. [3b] RESOLVING THE PROBLEM Follow these steps to upgrade the 9235 appliance to a firmware level containing the new BMC firmware level to resolve this issue. [3c] 1. [3d] Stop traffic to the appliance and gather the output of the following CLI commands: * * * Note the ""BMC Firmware Version"" 2. [3e] If the BMC level is displayed perform a reboot of the appliance to free resources and proceed to the next step (step 3). [3f] If the BMC version is not displayed, power off and unplug the power cords for 30 to 60 seconds then connect the power and boot the appliance. [3g] When the appliance boots, check the output again to ensure the BMC version is displayed if not repeat the power off and unplug. [3h] 3. [3i] Upload the firmware image to the appliance and perform the ""Boot Image"". [3j] For questions on upgrading firmware see our Upgrade Knowledge Collection [http://www.ibm.com/support/docview.wss?uid=swg27015333&loc=en_US&cs=utf-8&lang=en] 4. [3k] When the automatic reboot is complete collect the outputs for the same commands from step one. [3l] Note the BMC version should now be 0.29 or Document 4: [4a] TECHNOTE (FAQ) QUESTION The IBM WebSphere DataPower M/T 9235 appliance might incorrectly report the failure of both power supplies. [4b] This message is not reported on all appliances and can occur rarely in the field. [4c] ANSWER The following message would be present in the DataPower logs: System power supply #2 has failed. [4d] or logging event code: 0x80400022 System power supply #2 The problem can be confirmed by issuing the following commands on the appliance CLI: co test hardware exit The following output from the test hardware command confirms this problem: [failure] Power supply '1' has no AC input power, or is not present. [4e] [failure] Power supply '2' has no AC input power, or is not present. [4f] Other results in the test hardware command might also show incorrect values. [4g] This problem does not affect the operation of the appliance other than the continuous reporting power supply failure message. [4h] To confirm the power supplies are working normally you may check the LED status on the power supplies. [4i] If the LED's are green the power supplies are working normally. [4j] To recover from the false errors perform a reboot of the appliance: From the WebGUI: Control Panel → System Control → In the “Shutdown ",1,[a.] The documents are missing some of the information required to answer the question.,success,57 "Why am I seeing ""CWSXM0100E: Multiple replies have been produced for a single request flow in module"" ? We are building a simple mediation module, consisting only of the request flow. The mediation module has one service invoke calling an external service through web service binding. Upon testing the process, we observe see that the service invoke is being called twice. There is no Fan-in or fan -out in the request flow. Below is the error: ""Caused by: com.ibm.wsspi.sibx.mediation.flow.MediationRuntimeException: CWSXM1023E: Exception when calling flow action: CWSXM0100E: Multiple replies have been produced for a single request flow in module"" "," 5. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A service level trace [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SSL trace [http://www.ibm.com/support/docview.wss?uid=swg21300238] for HTTPS problems only * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SOAP debug trace [http://www.ibm.com/support/docview.wss?uid=swg21660124] when using SOAP nodes with http (not https) 6. 7. General Broker information If the mqsidc tool was not run, then capture this information manually * --- ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. It will also show a high level view of the message flow behavior. * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. * RFC traces: Steps to enable and collect the RFC Traces: 1. Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. In the SAP RFC trace configuration section: -Set the RFCTraceOn property to 'true' -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full execution path, info messages, errors and warnings -Set the Folder for RFC trace files property to the directory location where the RFC Traces are created --- ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. It will also show a high level view of the message flow behavior. * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. * RFC traces: Steps to enable and collect the RFC Traces: 1. Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. In the SAP RFC trace configuration section: -Set the RFCTraceOn property to 'true' -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full execution path, info messages, errors and warnings -Set the Folder for RFC trace files property to the directory location where the RFC Traces are created --- 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must be equal for the mediation to work properly. 5. Change the display names of the business object maps in the request and response flows to match each other and save the mediation flow component afterwards. After these steps are successful, the problem will no longer occur. PRODUCT ALIAS/SYNONYM WPS --- CWSXM0100E; multiple; replies; single; request TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When a single request is sent to a Mediation Flow Component in WebSphere Enterprise Service Bus, WebSphere Process Server, or Business Process Manager Advanced, services can be invoked more than once. SYMPTOM The following error message can be observed in the SystemOut.log file: CWSXM0100E: Multiple replies have been produced for a single request flow in module More than one invocation can occur from a single request. CAUSE This error occurs when a mediation primitive is wired more than once to the next mediation primitive. It might seem to be a single wire. However, upon closer inspection, more than one wire exists. By mistake, primitives might be wired more than once when there is only one wire. See the following screen shot: [/support/docview.wss?uid=swg21584783&aid=1] If you move the primitives in question, however, you notice that there are more wires underneath: [/support/docview.wss?uid=swg21584783&aid=2] RESOLVING THE PROBLEM To","Based on the provided context documents, the issue you are experiencing is described in Document 4. The problem occurs when a mediation primitive is wired more than once to the next mediation primitive, even if it seems like there is only one wire. According to Document 4, the cause of this issue is that ""upon closer inspection, more than one wire exists"" when primitives are wired more than once. This can happen by mistake when there is only one wire intended. To resolve the problem, you should inspect the mediation flow more closely and verify that there are no duplicate wires. If you find any, you should remove the duplicates and save the mediation flow component afterwards. Document 3 provides additional information on how to resolve this issue. It suggests that after the conversion of the mediation flow, you should edit the mediation flow in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows. The display names of those primitives will differ, but must be equal for the mediation to work properly. You should change the display names of the business object maps in the request and response flows to match each other and save the mediation flow component afterwards.","[' \n 5. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A service level trace [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue.\n * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SSL trace [http://www.ibm.com/support/docview.wss?uid=swg21300238] for HTTPS problems only\n * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SOAP debug trace [http://www.ibm.com/support/docview.wss?uid=swg21660124] when using SOAP nodes with http (not https) \n \n \n 6. \n 7. General Broker information\n If the mqsidc tool was not run, then capture this information manually *', ""ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. It will also show a high level view of the message flow behavior.\n * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue.\n * RFC traces:\n Steps to enable and collect the RFC Traces:\n 1. Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. In the SAP RFC trace configuration section:\n -Set the RFCTraceOn property to 'true' \n -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full \n execution path, info messages, errors and warnings\n -Set the Folder for RFC trace files property to the directory location where the RFC Traces\n are created\n"", ""ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. It will also show a high level view of the message flow behavior.\n * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue.\n * RFC traces:\n Steps to enable and collect the RFC Traces:\n 1. Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. In the SAP RFC trace configuration section:\n -Set the RFCTraceOn property to 'true' \n -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full \n execution path, info messages, errors and warnings\n -Set the Folder for RFC trace files property to the directory location where the RFC Traces\n are created\n"", ""4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must be equal for the mediation to work properly. \n 5. Change the display names of the business object maps in the request and response flows to match each other and save the mediation flow component afterwards.\n\n\nAfter these steps are successful, the problem will no longer occur. \n\nPRODUCT ALIAS/SYNONYM\n WPS"", 'CWSXM0100E; multiple; replies; single; request TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When a single request is sent to a Mediation Flow Component in WebSphere Enterprise Service Bus, WebSphere Process Server, or Business Process Manager Advanced, services can be invoked more than once. \n\nSYMPTOM\nThe following error message can be observed in the SystemOut.log file:\n\nCWSXM0100E: Multiple replies have been produced for a single request flow in module \n\nMore than one invocation can occur from a single request.\n\nCAUSE\nThis error occurs when a mediation primitive is wired more than once to the next mediation primitive. It might seem to be a single wire. However, upon closer inspection, more than one wire exists. \n\n\nBy mistake, primitives might be wired more than once when there is only one wire. See the following screen shot:\n[/support/docview.wss?uid=swg21584783&aid=1]\n\nIf you move the primitives in question, however, you notice that there are more wires underneath:\n\n[/support/docview.wss?uid=swg21584783&aid=2]\n\n\n\nRESOLVING THE PROBLEM\nTo']","The error ""CWSXM0100E: Multiple replies have been produced for a single request flow in module"" occurs when a mediation primitive is wired more than once to the next mediation primitive. Even though it may seem like there is only one wire, upon closer inspection, multiple wires exist. In this case, the error is likely caused by mistakenly wiring primitives more than once, resulting in the service invoke being called twice during the testing process. To resolve this issue, you should check the wiring of primitives in your mediation module and ensure that redundant wires are deleted. After that, save the project and redeploy the application to the server. This should prevent multiple invocations of the service invoke and eliminate the error message.",0.0,0.0,0.0,0.0,,34,"Document 0: [0a] 5. [0b] Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. [0c] * A service level trace [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. [0d] * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SSL trace [http://www.ibm.com/support/docview.wss?uid=swg21300238] for HTTPS problems only * [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177049]SOAP debug trace [http://www.ibm.com/support/docview.wss?uid=swg21660124] when using SOAP nodes with http (not https) 6. [0e] 7. [0f] General Broker information If the mqsidc tool was not run, then capture this information manually * Document 1: [1a] ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. [1b] * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. [1c] It will also show a high level view of the message flow behavior. [1d] * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. [1e] * RFC traces: Steps to enable and collect the RFC Traces: 1. [1f] Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. [1g] In the SAP RFC trace configuration section: -Set the RFCTraceOn property to 'true' -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full execution path, info messages, errors and warnings -Set the Folder for RFC trace files property to the directory location where the RFC Traces are created Document 2: [2a] ss?rs=849&uid=swg21177321] can be used to gain a better understanding of the problem. [2b] * A user level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#1] is intended to assist users with understanding how their ESQL is processed. [2c] It will also show a high level view of the message flow behavior. [2d] * A service level trace [http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg21177321#2] is intended to be provided to IBM Support to assist in the diagnosis of your issue. [2e] * RFC traces: Steps to enable and collect the RFC Traces: 1. [2f] Launch the Adapter Connection Wizard ,and proceed to the 'Service Generation and Deployment Configuration' window. [2g] In the SAP RFC trace configuration section: -Set the RFCTraceOn property to 'true' -Set the RFC Trace Level property to '8' , which outputs verbose debug messages, full execution path, info messages, errors and warnings -Set the Folder for RFC trace files property to the directory location where the RFC Traces are created Document 3: [3a] 4. [3b] After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. [3c] The display names of those primitives will differ, but must be equal for the mediation to work properly. [3d] 5. [3e] Change the display names of the business object maps in the request and response flows to match each other and save the mediation flow component afterwards. [3f] After these steps are successful, the problem will no longer occur. [3g] PRODUCT ALIAS/SYNONYM WPS Document 4: [4a] CWSXM0100E; multiple; replies; single; request TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When a single request is sent to a Mediation Flow Component in WebSphere Enterprise Service Bus, WebSphere Process Server, or Business Process Manager Advanced, services can be invoked more than once. [4b] SYMPTOM The following error message can be observed in the SystemOut.log file: CWSXM0100E: Multiple replies have been produced for a single request flow in module More than one invocation can occur from a single request. [4c] CAUSE This error occurs when a mediation primitive is wired more than once to the next mediation primitive. [4d] It might seem to be a single wire. [4e] However, upon closer inspection, more than one wire exists. [4f] By mistake, primitives might be wired more than once when there is only one wire. [4g] See the following screen shot: [/support/docview.wss?uid=swg21584783&aid=1] If you move the primitives in question, however, you notice that there are more wires underneath: [/support/docview.wss?uid=swg21584783&aid=2] RESOLVING THE PROBLEM To ",10,"[a.] Based on the provided context documents, the issue you are experiencing is described in Document 4. [b.] The problem occurs when a mediation primitive is wired more than once to the next mediation primitive, even if it seems like there is only one wire. [c.] According to Document 4, the cause of this issue is that ""upon closer inspection, more than one wire exists"" when primitives are wired more than once. [d.] This can happen by mistake when there is only one wire intended. [e.] To resolve the problem, you should inspect the mediation flow more closely and verify that there are no duplicate wires. [f.] If you find any, you should remove the duplicates and save the mediation flow component afterwards. [g.] Document 3 provides additional information on how to resolve this issue. [h.] It suggests that after the conversion of the mediation flow, you should edit the mediation flow in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows. [i.] The display names of those primitives will differ, but must be equal for the mediation to work properly. [j.] You should change the display names of the business object maps in the request and response flows to match each other and save the mediation flow component afterwards.",attribution_failed,58 What is the latest version of the Log File Agent? What is the latest version of the Log File Agent?," to recreate the problem. . Approver Initials: JW LOCAL FIX * The workaround for this problem is to create the monitored file after remounting the file system. PROBLEM SUMMARY * When monitoring a file on a mounted file system, there is a timing condition when opening the file where a return code 26, file busy is returned while the file system is un-mounted and remounted. The log file is no longer monitored after the error code is returned. This problem was found on Log File Agent 6.2.3 FP1, but existed in prior releases. PROBLEM CONCLUSION * If a return code 26 (file busy) is returned when opening the file, the agent now wait and tries to open the file again. The fix for this APAR is included in the following maintenance vehicle: | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003 available at http://www.ibm.com/support/docview.wss?uid=swg24034607 [http --- Connect:Direct File Agent; Version TECHNOTE (FAQ) QUESTION How to see the Sterling Connect:Direct File Agent version? ANSWER To display the version of Sterling Connect:Direct File Agent, issue a 'cdfa -p' command from a command prompt. 2016-04-19 16:09:56,423 INFO - Connect:Direct File Agent, Version 1.4.0.0_iFix20 (c) Copyright IBM Corp. 2002, 2014, All rights reserved. Build 0, Date 2015/02/18 The version shown in this example is 1.4.0.0_iFix20. Sterling Connect:Direct File Agent will also write this version information into the log file at every startup. --- TECHNOTE (FAQ) QUESTION What are some possible causes and resolutions for issues in which a PatternRunTargetException occurs in IBM Rational Integration Tester (RIT) Agent? ANSWER When is this issue known to occur? This issue may be seen in the Agent log files when: * an attempt to publish and launch a stub is made on a Test Engine which is already running that stub, * and the version numbers of the stub being deployed and the stub currently running are identical. Does the software version matter? Yes. IBM Rational Integration Tester (RIT) 8.6 and IBM Rational Integration Tester Agent (RIT-Agent) 8.6 and IBM Rational Test Control Panel (RTCP) 8.6 always publish at a new version number and so this problem cannot occur for the above reason. The preferred solution should ordinarily be to upgrade to version 8.6. What are the typical steps which cause this problem? This issue may typically occur when these actions are undertaken (in versions of the software prior to 8.6): * Create a project and within it Stub A. * Publish project at version 1 (i.e. publish Stub A) * Start Stub A on the Agent --- | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003 available at http://www.ibm.com/support/docview.wss?uid=swg24034607 [http://www.ibm.com/support/docview.wss?uid=swg24034607] It is also included in Log File Agent, v6.3 (CIGM5ML). TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IV36678 * REPORTED COMPONENT NAME ITM LOG FILE AG * REPORTED COMPONENT ID 5724C04LF * REPORTED RELEASE 623 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2013-02-12 * CLOSED DATE 2013-03-28 * LAST MODIFIED DATE 2013-03-28 * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING: --- A FIX IS AVAILABLE Tivoli Log File Agent, Version 6.2.3.2 Interim Fix 07 6.2.3.2-TIV-ITM_LFA-IF0007 [http://www-01.ibm.com/support/docview.wss?uid=swg24038012] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * The Log File Agent is monitoring a file on a mounted file system. Once a day the file system is unmounted and copied. The file system is remounted and the log is created when a new entry is created. There is a timing condition that happens where a return code 26, file busy is returned while the file system is unmounted and remounted. The log file is no longer monitored after the error code is returned. The log shows this: . (50F6C071.0001-14:kraaevst.cpp,678,""listSitStat"") *STAT-INFO: ********************************************* (50F811F1.0000","The documents do not provide enough information to determine the latest version of the Log File Agent. However, Document 0 mentions that the fix for APAR IV36678 is included in Log File Agent, v6.3 (CIGM5ML), and Document 3 mentions that the fix is also included in interim fix 6.2.3.2-TIV-ITM_LFA-IF0003. Document 4 mentions a later interim fix, 6.2.3.2-TIV-ITM_LFA-IF0007.","[' to recreate the problem.\n .\n Approver Initials: JW\n \n \n \n \n \n\nLOCAL FIX\n * The workaround for this problem is to create the monitored\n file after remounting the file system.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * When monitoring a file on a mounted file system, there is a\n timing condition when opening the file where a return code 26,\n file busy is returned while the file system is un-mounted and\n remounted. The log file is no longer monitored after the error\n code is returned.\n \n This problem was found on Log File Agent 6.2.3 FP1, but existed\n in prior releases.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * If a return code 26 (file busy) is returned when opening the\n file, the agent now wait and tries to open the file again.\n \n The fix for this APAR is included in the following maintenance\n vehicle:\n \n | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003\n \n available at\n http://www.ibm.com/support/docview.wss?uid=swg24034607 [http', ""Connect:Direct File Agent; Version TECHNOTE (FAQ)\n\nQUESTION\n How to see the Sterling Connect:Direct File Agent version? \n\nANSWER\nTo display the version of Sterling Connect:Direct File Agent, issue a 'cdfa -p' command from a command prompt. \n\n\n\n2016-04-19 16:09:56,423 INFO - Connect:Direct File Agent, Version 1.4.0.0_iFix20\n(c) Copyright IBM Corp. 2002, 2014,\nAll rights reserved.\nBuild 0, Date 2015/02/18\n\n\n\nThe version shown in this example is 1.4.0.0_iFix20. \n\nSterling Connect:Direct File Agent will also write this version information into the log file at every startup."", ' TECHNOTE (FAQ)\n\nQUESTION\n What are some possible causes and resolutions for issues in which a PatternRunTargetException occurs in IBM Rational Integration Tester (RIT) Agent? \n\nANSWER\nWhen is this issue known to occur?\nThis issue may be seen in the Agent log files when: \n\n * an attempt to publish and launch a stub is made on a Test Engine which is already running that stub, \n * and the version numbers of the stub being deployed and the stub currently running are identical.\n\n\nDoes the software version matter? \n\nYes. \n\nIBM Rational Integration Tester (RIT) 8.6 and IBM Rational Integration Tester Agent (RIT-Agent) 8.6 and IBM Rational Test Control Panel (RTCP) 8.6 always publish at a new version number and so this problem cannot occur for the above reason. \n\nThe preferred solution should ordinarily be to upgrade to version 8.6. \n\nWhat are the typical steps which cause this problem? \n\nThis issue may typically occur when these actions are undertaken (in versions of the software prior to 8.6): \n * Create a project and within it Stub A. \n * Publish project at version 1 (i.e. publish Stub A) \n * Start Stub A on the Agent', ' | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003\n \n available at\n http://www.ibm.com/support/docview.wss?uid=swg24034607 [http://www.ibm.com/support/docview.wss?uid=swg24034607]\n \n It is also included in Log File Agent, v6.3 (CIGM5ML).\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n IV36678\n \n \n * REPORTED COMPONENT NAME\n ITM LOG FILE AG\n \n \n * REPORTED COMPONENT ID\n 5724C04LF\n \n \n * REPORTED RELEASE\n 623\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n NoHIPER\n \n \n * SPECIAL ATTENTION\n NoSpecatt\n \n \n * SUBMITTED DATE\n 2013-02-12\n \n \n * CLOSED DATE\n 2013-03-28\n \n \n * LAST MODIFIED DATE\n 2013-03-28\n \n \n\n * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING:\n \n \n', ' A FIX IS AVAILABLE\nTivoli Log File Agent, Version 6.2.3.2 Interim Fix 07 6.2.3.2-TIV-ITM_LFA-IF0007 [http://www-01.ibm.com/support/docview.wss?uid=swg24038012]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The Log File Agent is monitoring a file on a mounted file\n system. Once a day the file system is unmounted and copied.\n The file system is remounted and the log is created when a new\n entry is created. There is a timing condition that happens\n where a return code 26, file busy is returned while the file\n system is unmounted and remounted. The log file is no longer\n monitored after the error code is returned. The log shows this:\n .\n \n (50F6C071.0001-14:kraaevst.cpp,678,""listSitStat"") *STAT-INFO:\n *********************************************\n (50F811F1.0000']","The latest version of the Log File Agent is 6.2.3.2 Interim Fix 07, which is also known as 6.2.3.2-TIV-ITM_LFA-IF0007.",0.37142857142857144,0.11428571428571428,0.23076923076923078,0.0,"{""relevance_explanation"": ""Documents 0, 3, and 4 contain useful information for answering the question. Document 0 mentions the fix for APAR IV36678 and its inclusion in Log File Agent, v6.3 (CIGM5ML) and interim fix 6.2.3.2-TIV-ITM_LFA-IF0003. Document 3 also mentions the inclusion of the fix in interim fix 6.2.3.2-TIV-ITM_LFA-IF0003 and Log File Agent, v6.3 (CIGM5ML). Document 4 mentions a later interim fix, 6.2.3.2-TIV-ITM_LFA-IF0007. These documents provide information about the versions of the Log File Agent and the fixes included in them, which is relevant to determining the latest version of the Log File Agent."", ""all_relevant_sentence_keys"": [""0d"", ""0f"", ""0g"", ""0h"", ""3a"", ""3b"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response claims that the documents do not provide enough information to determine the latest version of the Log File Agent. This claim is supported by the fact that the documents do not provide a clear and direct answer to the question. However, the response also mentions that Document 0 and Document 3 provide information about the inclusion of the fix for APAR IV36678 in Log File Agent, v6.3 (CIGM5ML) and interim fix 6.2.3.2-TIV-ITM_LFA-IF0003, and Document 4 mentions a later interim fix, 6.2.3.2-TIV-ITM_LFA-IF0007. This information is relevant to determining the latest version of the Log File Agent, but it is not sufficient to provide a definitive answer. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the fact that the documents do not provide a clear and direct answer to the question. The documents provide some information about the versions of the Log File Agent, but it is not sufficient to determine the latest version."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the information provided in Document 0 and Document 3. Document 0 mentions the inclusion of the fix for APAR IV36678 in Log File Agent, v6.3 (CIGM5ML) and interim fix 6.2.3.2-TIV-ITM_LFA-IF0003, and Document 3 also mentions the inclusion of the fix in interim fix 6.2.3.2-TIV-ITM_LFA-IF0003 and Log File Agent, v6.3 (CIGM5ML)."", ""supporting_sentence_keys"": [""0h"", ""3a""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the information provided in Document 4. Document 4 mentions a later interim fix, 6.2.3.2-TIV-ITM_LFA-IF0007."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""0h"", ""3a"", ""4a""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",35,"Document 0: [0a] to recreate the problem. [0b] . [0c] Approver Initials: JW LOCAL FIX * The workaround for this problem is to create the monitored file after remounting the file system. [0d] PROBLEM SUMMARY * When monitoring a file on a mounted file system, there is a timing condition when opening the file where a return code 26, file busy is returned while the file system is un-mounted and remounted. [0e] The log file is no longer monitored after the error code is returned. [0f] This problem was found on Log File Agent 6.2.3 FP1, but existed in prior releases. [0g] PROBLEM CONCLUSION * If a return code 26 (file busy) is returned when opening the file, the agent now wait and tries to open the file again. [0h] The fix for this APAR is included in the following maintenance vehicle: | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003 available at http://www.ibm.com/support/docview.wss?uid=swg24034607 [http Document 1: [1a] Connect:Direct File Agent; Version TECHNOTE (FAQ) QUESTION How to see the Sterling Connect:Direct File Agent version? [1b] ANSWER To display the version of Sterling Connect:Direct File Agent, issue a 'cdfa -p' command from a command prompt. [1c] 2016-04-19 16:09:56,423 INFO - Connect:Direct File Agent, Version 1.4.0.0_iFix20 (c) Copyright IBM Corp. 2002, 2014, All rights reserved. [1d] Build 0, Date 2015/02/18 The version shown in this example is 1.4.0.0_iFix20. [1e] Sterling Connect:Direct File Agent will also write this version information into the log file at every startup. Document 2: [2a] TECHNOTE (FAQ) QUESTION What are some possible causes and resolutions for issues in which a PatternRunTargetException occurs in IBM Rational Integration Tester (RIT) Agent? [2b] ANSWER When is this issue known to occur? [2c] This issue may be seen in the Agent log files when: * an attempt to publish and launch a stub is made on a Test Engine which is already running that stub, * and the version numbers of the stub being deployed and the stub currently running are identical. [2d] Does the software version matter? [2e] Yes. [2f] IBM Rational Integration Tester (RIT) 8.6 and IBM Rational Integration Tester Agent (RIT-Agent) 8.6 and IBM Rational Test Control Panel (RTCP) 8.6 always publish at a new version number and so this problem cannot occur for the above reason. [2g] The preferred solution should ordinarily be to upgrade to version 8.6. [2h] What are the typical steps which cause this problem? [2i] This issue may typically occur when these actions are undertaken (in versions of the software prior to 8.6): * Create a project and within it Stub A. [2j] * Publish project at version 1 (i.e. [2k] publish Stub A) * Start Stub A on the Agent Document 3: [3a] | interim fix | 6.2.3.2-TIV-ITM_LFA-IF0003 available at http://www.ibm.com/support/docview.wss?uid=swg24034607 [http://www.ibm.com/support/docview.wss?uid=swg24034607] It is also included in Log File Agent, v6.3 (CIGM5ML). [3b] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IV36678 * REPORTED COMPONENT NAME ITM LOG FILE AG * REPORTED COMPONENT ID 5724C04LF * REPORTED RELEASE 623 * STATUS CLOSED PER * PE NoPE * HIPER NoHIPER * SPECIAL ATTENTION NoSpecatt * SUBMITTED DATE 2013-02-12 * CLOSED DATE 2013-03-28 * LAST MODIFIED DATE 2013-03-28 * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING: Document 4: [4a] A FIX IS AVAILABLE Tivoli Log File Agent, Version 6.2.3.2 Interim Fix 07 6.2.3.2-TIV-ITM_LFA-IF0007 [http://www-01.ibm.com/support/docview.wss?uid=swg24038012] SUBSCRIBE You can track all active APARs for this component. [4b] APAR STATUS * CLOSED AS PROGRAM ERROR. [4c] ERROR DESCRIPTION * The Log File Agent is monitoring a file on a mounted file system. [4d] Once a day the file system is unmounted and copied. [4e] The file system is remounted and the log is created when a new entry is created. [4f] There is a timing condition that happens where a return code 26, file busy is returned while the file system is unmounted and remounted. [4g] The log file is no longer monitored after the error code is returned. [4h] The log shows this: . [4i] (50F6C071.0001-14:kraaevst.cpp,678,""listSitStat"") *STAT-INFO: ********************************************* (50F811F1.0000 ",3,"[a.] The documents do not provide enough information to determine the latest version of the Log File Agent. [b.] However, Document 0 mentions that the fix for APAR IV36678 is included in Log File Agent, v6.3 (CIGM5ML), and Document 3 mentions that the fix is also included in interim fix 6.2.3.2-TIV-ITM_LFA-IF0003. [c.] Document 4 mentions a later interim fix, 6.2.3.2-TIV-ITM_LFA-IF0007.",success,59 "Can we create Match design specification db in xmeta Could you please let me know if we can create schema for Match design specification database in xmeta db.","MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ) QUESTION How do I configure the Match Designer Database in Information Server? ANSWER This Technote outlines the following procedures. 1. Prerequisites 2. What is the Match Database’s purpose? 3. Setting the database up. 4. Configuring the Match Designer for use with the Database. 5. On going maintenance Prerequisites The following must exist before using the Match Designer functionality. 1. Match Specification built for use in match designer. 2. Create a data set that contains the data you will run the match analysis on. 3. Create a corresponding frequency data set to be used in the match analysis. 4. DSN for local PC 5. Create Database in which to perform the Match analysis processing. a) Sizing of Database b) Character sets required c) Permission's for users Additional information is also available with in the WebSphere QualityStage User Guide. What it’s the Match Database’s purpose? 1. The results Database is used to test the match specifications (logic) designed for use in match jobs. 2. --- 2. Each user should have their own respective Databases to avoid rewriting over previous results. 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether. --- 2. Each user should have their own respective Databases to avoid rewriting over previous results. 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether. --- ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. Creating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. 2. There are certain requirements on how the Database is to be created. a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name --- ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. Creating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. 2. There are certain requirements on how the Database is to be created. a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name","According to Document 3, [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. Also, according to Document 1, [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. And similarly, Document 2, [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. So, the answer is no, you should not create the Match design specification database in the XMETA database.","[""MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ)\n\nQUESTION\n How do I configure the Match Designer Database in Information Server? \n\nANSWER\nThis Technote outlines the following procedures. \n\n 1. Prerequisites \n 2. What is the Match Database’s purpose? \n 3. Setting the database up. \n 4. Configuring the Match Designer for use with the Database. \n 5. On going maintenance \n\n\nPrerequisites \nThe following must exist before using the Match Designer functionality. 1. Match Specification built for use in match designer. \n 2. Create a data set that contains the data you will run the match analysis on. \n 3. Create a corresponding frequency data set to be used in the match analysis. \n 4. DSN for local PC \n 5. Create Database in which to perform the Match analysis processing. \n a) Sizing of Database \n b) Character sets required \n c) Permission's for users \n\n\nAdditional information is also available with in the WebSphere QualityStage User Guide. \n\nWhat it’s the Match Database’s purpose? 1. The results Database is used to test the match specifications (logic) designed for use in match jobs. \n 2."", ' 2. Each user should have their own respective Databases to avoid rewriting over previous results. \n 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. \n 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether.', ' 2. Each user should have their own respective Databases to avoid rewriting over previous results. \n 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. \n 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether.', 'ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. \n * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer.\n\n\nCreating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. \n 2. There are certain requirements on how the Database is to be created. \n a) If Oracle: CHARACTERSET should be set to AL32UTF \n b) If SQL: default is fine. \n c) If DB2: create as codepage UTF-8 and page size 32K \n d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. \n e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler.\n f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name', 'ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. \n * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer.\n\n\nCreating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. \n 2. There are certain requirements on how the Database is to be created. \n a) If Oracle: CHARACTERSET should be set to AL32UTF \n b) If SQL: default is fine. \n c) If DB2: create as codepage UTF-8 and page size 32K \n d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. \n e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler.\n f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name']","No, it is not possible to create a Match design specification database schema in the XMETA database. The Match design specification database is separate from the XMETA database and should be created and configured separately for the purpose of running match analysis processing. The steps and requirements for setting up the Match design specification database are outlined in the provided context.",0.19402985074626866,0.04477611940298507,0.23076923076923078,1.0,"{""relevance_explanation"": ""Documents 1, 2, and 3 contain useful information for answering the question. Document 1 states that the database should not be the XMETA database, as seen in sentence [1g]. Document 2 also states the same, as seen in sentence [2g]. Document 3 provides more detailed information about creating a database, including the recommendation to start from an empty database and not use the default XMETA database, as seen in sentence [3e]. Additionally, Document 0 provides some general information about the Match Designer and the purpose of the Match Database, but it does not directly address the question of creating a Match design specification database in the XMETA database."", ""all_relevant_sentence_keys"": [""0v"", ""0x"", ""0y"", ""1g"", ""1h"", ""1i"", ""2g"", ""2h"", ""2i"", ""3e"", ""3g"", ""3h"", ""3i""], ""overall_supported_explanation"": ""The response claims that according to Document 3, the default XMETA database should not be used because it can become corrupt, which is supported by sentence [3e]. The response also claims that according to Documents 1 and 2, the database should not be the XMETA database, which is supported by sentences [1g] and [2g]. The response then concludes that the answer is no, you should not create the Match design specification database in the XMETA database, which is a logical conclusion based on the information provided in the documents. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentence [3e] in Document 3, which states that the default XMETA database should not be used because it can become corrupt."", ""supporting_sentence_keys"": [""3e""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence [1g] in Document 1, which states that the database should not be the XMETA database."", ""supporting_sentence_keys"": [""1g""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by sentence [2g] in Document 2, which states that the database should not be the XMETA database."", ""supporting_sentence_keys"": [""2g""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is a logical conclusion based on the information provided in the previous sentences, and is supported by the combination of sentences [3e], [1g], and [2g]."", ""supporting_sentence_keys"": [""3e"", ""1g"", ""2g""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3e"", ""1g"", ""2g""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",67,"Document 0: [0a] MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ) QUESTION How do I configure the Match Designer Database in Information Server? [0b] ANSWER This Technote outlines the following procedures. [0c] 1. [0d] Prerequisites 2. [0e] What is the Match Database’s purpose? [0f] 3. [0g] Setting the database up. [0h] 4. [0i] Configuring the Match Designer for use with the Database. [0j] 5. [0k] On going maintenance Prerequisites The following must exist before using the Match Designer functionality. [0l] 1. [0m] Match Specification built for use in match designer. [0n] 2. [0o] Create a data set that contains the data you will run the match analysis on. [0p] 3. [0q] Create a corresponding frequency data set to be used in the match analysis. [0r] 4. [0s] DSN for local PC 5. [0t] Create Database in which to perform the Match analysis processing. [0u] a) Sizing of Database b) Character sets required c) Permission's for users Additional information is also available with in the WebSphere QualityStage User Guide. [0v] What it’s the Match Database’s purpose? [0w] 1. [0x] The results Database is used to test the match specifications (logic) designed for use in match jobs. [0y] 2. Document 1: [1a] 2. [1b] Each user should have their own respective Databases to avoid rewriting over previous results. [1c] 3. [1d] There are separate tables holding results for each design. [1e] And from one user it is no problem to use a single Database and multiple designs. [1f] 4. [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [1h] If you used the XMETA DO NOT RUN THIS STEP. [1i] When you are done testing you can drop the DB altogether. Document 2: [2a] 2. [2b] Each user should have their own respective Databases to avoid rewriting over previous results. [2c] 3. [2d] There are separate tables holding results for each design. [2e] And from one user it is no problem to use a single Database and multiple designs. [2f] 4. [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [2h] If you used the XMETA DO NOT RUN THIS STEP. [2i] When you are done testing you can drop the DB altogether. Document 3: [3a] ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. [3b] Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. [3c] * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. [3d] Creating the Database 1. [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [3f] 2. [3g] There are certain requirements on how the Database is to be created. [3h] a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. [3i] c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. [3j] e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. [3k] f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. [3l] They must have the same name Document 4: [4a] ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. [4b] Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. [4c] * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. [4d] Creating the Database 1. [4e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [4f] 2. [4g] There are certain requirements on how the Database is to be created. [4h] a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. [4i] c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. [4j] e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. [4k] f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. [4l] They must have the same name ",4,"[a.] According to Document 3, [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [b.] Also, according to Document 1, [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [c.] And similarly, Document 2, [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [d.] So, the answer is no, you should not create the Match design specification database in the XMETA database.",success,60 Help with Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 for HP NonStop Server (CVE-2017-3735) I need to understand details regarding Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 for HP NonStop Server (CVE-2017-3735). What versions of the product are affected?,"view.wss?uid=swg21967893] * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E] * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543] * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618] * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] * Security Bulletin: A vulnerability in the GSKit component of IBM T --- ss?uid=swg21967893] for vulnerability details and information about fixes. Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes. Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes Please consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and --- 4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010- --- SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き --- SECURITY BULLETIN SUMMARY IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in which OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate VULNERABILITY DETAILS CVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. An attacker could exploit this vulnerability to trigger an out-of-bounds read, resulting in an incorrect text display of the certificate. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/131047 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131047] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS","According to Document 4, the Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop. So, the versions of the product affected are: 1. WebSphere MQ 5.3 2. IBM MQ 8 for HPE NonStop","['view.wss?uid=swg21967893]\n \n * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E]\n \n * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543]\n \n * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618]\n \n * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] \n * Security Bulletin: A vulnerability in the GSKit component of IBM T', 'ss?uid=swg21967893] for vulnerability details and information about fixes.\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes.\n\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes\n\nPlease consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes\n\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product and', '4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010-', ' SECURITY BULLETIN\n\nSUMMARY\n OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。\nIBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。\nこのため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。\n\n最新の情報については下記の文書（英語）をご参照ください。 \nSecurity Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178)\nhttp://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724]\n\n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] \nDESCRIPTION: OpenSSLはサービス拒否を引き', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in which OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate \n\nVULNERABILITY DETAILS\nCVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735]\nDESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. An attacker could exploit this vulnerability to trigger an out-of-bounds read, resulting in an incorrect text display of the certificate.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/131047 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131047] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N) \n\nAFFECTED PRODUCTS AND VERSIONS']",All versions of WebSphere MQ 5.3 for the HP NonStop Server are affected by the vulnerability described in Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 for HP NonStop Server (CVE-2017-3735).,0.2727272727272727,0.09090909090909091,0.3333333333333333,0.0,"{""relevance_explanation"": ""Document 4 contains useful information for answering the question. It provides details about the Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop, including the affected product versions. The question specifically asks about the versions of WebSphere MQ 5.3 for HP NonStop Server that are affected by the CVE-2017-3735 vulnerability, and Document 4 provides this information."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c""], ""overall_supported_explanation"": ""The response claims that the Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop, and lists the affected product versions as WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop. This claim is supported by Document 4, which states that IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in OpenSSL. The response also correctly identifies the affected product versions, which is supported by the same document. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 4, which states that IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in OpenSSL."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is a transition sentence and does not require direct support from the documents. It is a general statement that introduces the list of affected product versions."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by Document 4, which states that IBM WebSphere MQ 5.3 is an affected product version."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by Document 4, which states that IBM MQ 8 for HPE NonStop is an affected product version."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4a""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",11,"Document 0: [0a] view.wss?uid=swg21967893] * Security Bulletin: Vulnerability in OpenSSL affects IBM DB2 (CVE-2015-1788) [http://www.ibm.com/support/docview.wss?uid=swg21964766&myns=swgimgmt&mynp=OCSSEPGG&mync=E&cm_sp=swgimgmt-_-OCSSEPGG-_-E] * Security Bulletin: Vulnerabilities in GSKit affect IBM DB2 (CVE-2015-0138, CVE-2015-0159 and CVE-2014-6221) [http://www.ibm.com/support/docview.wss?uid=swg21699543] * Security Bulletin: TLS padding vulnerability affects IBM DB2 LUW (CVE-2014-8730) [http://www.ibm.com/support/docview.wss?uid=swg21692618] * Security Bulletin: Vulnerability in RC4 stream cipher affects IBM DB2 LUW (CVE-2015-2808) [http://www.ibm.com/support/docview.wss?uid=swg21717865] * Security Bulletin: A vulnerability in the GSKit component of IBM T Document 1: [1a] ss?uid=swg21967893] for vulnerability details and information about fixes. [1b] Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes. [1c] Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes Please consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. [1d] This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Document 2: [2a] 4-3566, CVE-2014-6593) [http://www-01.ibm.com/support/docview.wss?uid=swg21902637] May 2015 Vulnerabilities in OpenSSL affect Cognos Insight (CVE-2015-0204) [http://www-01.ibm.com/support/docview.wss?uid=swg21902635] March 2015 Multiple vulnerabilities in OpenSSL affect IBM Cognos Insight (CVE-2014-3567, CVE-2014-3513, CVE-2014-3568) [http://www-01.ibm.com/support/docview.wss?uid=swg21697995] September 2014 Cognos Insight is affected by the following OpenSSL vulnerabilities: CVE-2014-0224 [http://www-01.ibm.com/support/docview.wss?uid=swg21682840] Security bulletins and Alerts for IBM Concert on Cloud 4.0.2. [2b] Published / Updated Title July 2014 Security Bulletin: Security exposure in IBM Concert (CVE-2014-0224, CVE-2014-0221, CVE-2014-0195, CVE-2014-0198, CVE-2010- Document 3: [3a] SECURITY BULLETIN SUMMARY OpenSSLプロジェクトから、OpenSSLの脆弱性が2016年9月22日、26日に公開されました。 IBM WebSphere MQ Advanced Message Security はIBM i プラットフォーム上でのみ、OpenSSLを使用しています。 このため IBM WebSphere MQ Advanced Message Security はこれらのCVEの影響を受けます。 最新の情報については下記の文書（英語）をご参照ください。 Security Bulletin: Vulnerabilities in OpenSSL affect IBM WebSphere MQ Advanced Message Security (CVE-2016-2177, CVE-2016-2178) http://www.ibm.com/support/docview.wss?uid=swg21999724 [http://www.ibm.com/support/docview.wss?uid=swg21999724] VULNERABILITY DETAILS CVEID: CVE-2016-2177 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2177] DESCRIPTION: OpenSSLはサービス拒否を引き Document 4: [4a] SECURITY BULLETIN SUMMARY IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in which OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate VULNERABILITY DETAILS CVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. [4b] An attacker could exploit this vulnerability to trigger an out-of-bounds read, resulting in an incorrect text display of the certificate. [4c] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/131047 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131047] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS ",4,"[a.] According to Document 4, the Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop. [b.] So, the versions of the product affected are: 1. [c.] WebSphere MQ 5.3 2. [d.] IBM MQ 8 for HPE NonStop",success,61 Is there a support's guide to the CORBA Probes? Where can I download the support's guide to the IBM CORBA probes?,"support's; supports guide; example; examples; worked examples; integrations; netcool; omnibus TECHNOTE (FAQ) QUESTION Support Guides : Which Support Guides are available? CAUSE Users find it useful to have a list of all available guides ANSWER A list of the available Support Guides is given in the links below. The Support Guides documentation is mostly a collection of technical documentation that supplements the main user reference guides for specific integrations. Within these guides there are worked examples for at least one UNIX platform, and recommended configurations. The rest of the documentation provides examples of specific tasks, such as event replication and the controlled re-synchronisation of events. NOTE: You can use the search text ""Support's Guide [product]"" to see if anything is available if you find you need to get to the link outside of this FAQ. For example, ""Support's Guide"" will list all of the guides when entered into the Netcool/OMNIbus search portal. RELATED INFORMATION Support's Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681] Support's Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview --- ] Support's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539] Support's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.wss?uid=swg21607694] Support's Guide to the SNMP [MTTrapd] probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607690] Support's Guide to the Nortel IEMS Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607701] Support's Guide to the Multi-Headed NT Log File Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607710] Support's guide to the ODBC Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607732] Support's guide to the Tivoli EIF Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21622152] Support's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=sw --- INFORMATION Support's Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681] Support's Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21607700] Support's Guide to the Oracle Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21588025] Support's Guide to Historical Reporting gateways [http://www-01.ibm.com/support/docview.wss?uid=swg21637022] Support's Guide to the SNMP Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21622160] Support's Guide to the Message Bus Integration [http://www-01.ibm.com/support/docview.wss?uid=swg21622274] Support's Guide to production triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21615136] Support's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539] Support's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.w --- -01.ibm.com/support/docview.wss?uid=swg21622152] Support's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=swg21618671] Support's Guide to the Alcatel 5620 SAM Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21614211] Support's Guide to IBM CORBA probes [http://www-01.ibm.com/support/docview.wss?uid=swg21614208] Support's Guide to Sub-second Events in a Multitier Env [http://www-01.ibm.com/support/docview.wss?uid=swg21967283] Support's Guide to the EIF MUX [http://www-01.ibm.com/support/docview.wss?uid=swg21957943] Support's Guide to the Ping Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21682130] Support's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361] Support's guide to Netcool/OMNIbus performance tuning --- corba; visibroker; ibm corba; orb; ior; ior file; nonnative; probes; probe; corba-framework; dumpns; CORBA TECHNOTE (FAQ) QUESTION IBM CORBA probe : What happened to the visibroker patches? CAUSE Visibroker was replaced by the IBM CORBA integration ANSWER The Visibroker software is a third party product, and was replaced in 2012 by the IBM CORBA software. Please review Support's Guide to IBM CORBA probes [attached] to understand the integration, alongside the probe's specific documentation. GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=2]GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=1]","Yes, there is a Support's Guide to the IBM CORBA probes. You can download the Support's Guide to IBM CORBA probes from the link provided in Document 4: [http://www-01.ibm.com/support/docview.wss?uid=swg21614208&aid=2]","['support\'s; supports guide; example; examples; worked examples; integrations; netcool; omnibus TECHNOTE (FAQ)\n\nQUESTION\n Support Guides : Which Support Guides are available? \n\nCAUSE\nUsers find it useful to have a list of all available guides\n\nANSWER\nA list of the available Support Guides is given in the links below. \n\nThe Support Guides documentation is mostly a collection of technical documentation that supplements the main user reference guides for specific integrations. \n\nWithin these guides there are worked examples for at least one UNIX platform, and recommended configurations. \n\nThe rest of the documentation provides examples of specific tasks, such as event replication and the controlled re-synchronisation of events. \n\nNOTE: You can use the search text ""Support\'s Guide [product]"" to see if anything is available if you find you need to get to the link outside of this FAQ. \n\nFor example, ""Support\'s Guide"" will list all of the guides when entered into the Netcool/OMNIbus search portal.\n\nRELATED INFORMATION\n Support\'s Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681]\nSupport\'s Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview', ""]\nSupport's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539]\nSupport's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.wss?uid=swg21607694]\nSupport's Guide to the SNMP [MTTrapd] probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607690]\nSupport's Guide to the Nortel IEMS Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607701]\nSupport's Guide to the Multi-Headed NT Log File Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607710]\nSupport's guide to the ODBC Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607732]\nSupport's guide to the Tivoli EIF Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21622152]\nSupport's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=sw"", "" INFORMATION\n Support's Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681]\nSupport's Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21607700]\nSupport's Guide to the Oracle Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21588025]\nSupport's Guide to Historical Reporting gateways [http://www-01.ibm.com/support/docview.wss?uid=swg21637022]\nSupport's Guide to the SNMP Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21622160]\nSupport's Guide to the Message Bus Integration [http://www-01.ibm.com/support/docview.wss?uid=swg21622274]\nSupport's Guide to production triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21615136]\nSupport's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539]\nSupport's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.w"", ""-01.ibm.com/support/docview.wss?uid=swg21622152]\nSupport's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=swg21618671]\nSupport's Guide to the Alcatel 5620 SAM Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21614211]\nSupport's Guide to IBM CORBA probes [http://www-01.ibm.com/support/docview.wss?uid=swg21614208]\nSupport's Guide to Sub-second Events in a Multitier Env [http://www-01.ibm.com/support/docview.wss?uid=swg21967283]\nSupport's Guide to the EIF MUX [http://www-01.ibm.com/support/docview.wss?uid=swg21957943]\nSupport's Guide to the Ping Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21682130]\nSupport's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361]\nSupport's guide to Netcool/OMNIbus performance tuning"", ""corba; visibroker; ibm corba; orb; ior; ior file; nonnative; probes; probe; corba-framework; dumpns; CORBA TECHNOTE (FAQ)\n\nQUESTION\n IBM CORBA probe : What happened to the visibroker patches? \n\nCAUSE\nVisibroker was replaced by the IBM CORBA integration\n\nANSWER\n \n\nThe Visibroker software is a third party product, and was replaced in 2012 by the IBM CORBA software. \n\n \n\nPlease review Support's Guide to IBM CORBA probes [attached] to understand the integration, alongside the probe's specific documentation.\n\nGENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=2]GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=1]""]","Yes, there is a Support's Guide to the IBM CORBA Probes. According to the information provided: The Support's Guide to IBM CORBA probes is available at the following link: http://www-01.ibm.com/support/docview.wss?uid=swg21614208 The guide provides information on the IBM CORBA integration and how it replaced the previous Visibroker software. It contains details on configuring and troubleshooting the IBM CORBA probes. The direct link to download the Support's Guide to IBM CORBA Probes is: GENERIC_CORBA_SupportsGuide_20.pdf This guide can be downloaded from the provided URL.",0.6,0.13333333333333333,0.2222222222222222,1.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides general information about Support Guides, including a note about searching for specific guides. Documents 1, 2, and 3 list various Support Guides, including some related to CORBA probes. Document 4 specifically addresses the question, providing information about the IBM CORBA probes and a link to the Support's Guide. The information in these documents can be used to determine if a Support's Guide to the CORBA Probes exists and where it can be downloaded."", ""all_relevant_sentence_keys"": [""0c"", ""0f"", ""0g"", ""1a"", ""2a"", ""3a"", ""4a"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that there is a Support's Guide to the IBM CORBA probes and provides a link to download it. The claim that there is a Support's Guide to the IBM CORBA probes is supported by sentence 4c in Document 4, which mentions the guide. However, the link provided in the response is not exactly as it appears in the documents. The link in the response is http://www-01.ibm.com/support/docview.wss?uid=swg21614208&aid=2, but in Document 4, the link is attached and also mentioned as [/support/docview.wss?uid=swg21614208&aid=1] and [/support/docview.wss?uid=swg21614208&aid=2]. Despite this discrepancy, the response is generally supported because it correctly states that a Support's Guide to the IBM CORBA probes exists and can be downloaded, even if the link provided is not perfectly accurate."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 4, which mentions the Support's Guide to IBM CORBA probes."", ""supporting_sentence_keys"": [""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is partially supported by Document 4, which provides a link to the Support's Guide to IBM CORBA probes, but the link in the response is not exactly as it appears in the document."", ""supporting_sentence_keys"": [""4d""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""4c"", ""4d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",15,"Document 0: [0a] support's; supports guide; example; examples; worked examples; integrations; netcool; omnibus TECHNOTE (FAQ) QUESTION Support Guides : Which Support Guides are available? [0b] CAUSE Users find it useful to have a list of all available guides ANSWER A list of the available Support Guides is given in the links below. [0c] The Support Guides documentation is mostly a collection of technical documentation that supplements the main user reference guides for specific integrations. [0d] Within these guides there are worked examples for at least one UNIX platform, and recommended configurations. [0e] The rest of the documentation provides examples of specific tasks, such as event replication and the controlled re-synchronisation of events. [0f] NOTE: You can use the search text ""Support's Guide [product]"" to see if anything is available if you find you need to get to the link outside of this FAQ. [0g] For example, ""Support's Guide"" will list all of the guides when entered into the Netcool/OMNIbus search portal. [0h] RELATED INFORMATION Support's Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681] Support's Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview Document 1: [1a] ] Support's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539] Support's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.wss?uid=swg21607694] Support's Guide to the SNMP [MTTrapd] probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607690] Support's Guide to the Nortel IEMS Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607701] Support's Guide to the Multi-Headed NT Log File Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607710] Support's guide to the ODBC Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21607732] Support's guide to the Tivoli EIF Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21622152] Support's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=sw Document 2: [2a] INFORMATION Support's Guide to the JDBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21608681] Support's Guide to the ODBC Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21607700] Support's Guide to the Oracle Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21588025] Support's Guide to Historical Reporting gateways [http://www-01.ibm.com/support/docview.wss?uid=swg21637022] Support's Guide to the SNMP Gateway [http://www-01.ibm.com/support/docview.wss?uid=swg21622160] Support's Guide to the Message Bus Integration [http://www-01.ibm.com/support/docview.wss?uid=swg21622274] Support's Guide to production triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21615136] Support's Guide to sub-second triggers [http://www-01.ibm.com/support/docview.wss?uid=swg21591539] Support's Guide to Probe Event Replication [http://www-01.ibm.com/support/docview.w Document 3: [3a] -01.ibm.com/support/docview.wss?uid=swg21622152] Support's guide to the SCOM 2007 R1 Probe on Windows [http://www-01.ibm.com/support/docview.wss?uid=swg21618671] Support's Guide to the Alcatel 5620 SAM Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21614211] Support's Guide to IBM CORBA probes [http://www-01.ibm.com/support/docview.wss?uid=swg21614208] Support's Guide to Sub-second Events in a Multitier Env [http://www-01.ibm.com/support/docview.wss?uid=swg21967283] Support's Guide to the EIF MUX [http://www-01.ibm.com/support/docview.wss?uid=swg21957943] Support's Guide to the Ping Probe [http://www-01.ibm.com/support/docview.wss?uid=swg21682130] Support's Guide to Q3 Probes [http://www-01.ibm.com/support/docview.wss?uid=swg21697361] Support's guide to Netcool/OMNIbus performance tuning Document 4: [4a] corba; visibroker; ibm corba; orb; ior; ior file; nonnative; probes; probe; corba-framework; dumpns; CORBA TECHNOTE (FAQ) QUESTION IBM CORBA probe : What happened to the visibroker patches? [4b] CAUSE Visibroker was replaced by the IBM CORBA integration ANSWER The Visibroker software is a third party product, and was replaced in 2012 by the IBM CORBA software. [4c] Please review Support's Guide to IBM CORBA probes [attached] to understand the integration, alongside the probe's specific documentation. [4d] GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=2]GENERIC_CORBA_SupportsGuide_20.pdf [/support/docview.wss?uid=swg21614208&aid=1] ",2,"[a.] Yes, there is a Support's Guide to the IBM CORBA probes. [b.] You can download the Support's Guide to IBM CORBA probes from the link provided in Document 4: [http://www-01.ibm.com/support/docview.wss?uid=swg21614208&aid=2]",success,62 "Why is my Portal 8.5 install saying it cannot detect WAS? When I try to install WebSphere PortaV8.5, I am getting the message The required version 8.5.5 or later of WebSphere Application Server has not been detected on this system. Select the WebSphere Application Server Package to install WebSphere Application Server and WebSphere Portal. The required IBM WebSphere SDK Java Technology Edition version 7.0 or later is not detected on this system. Select the IBM WebSphere SDK Java Technology Edition package to install it.","plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Which version of Plug-in can be used with which version of WAS? RESOLVING THE PROBLEM Supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in There are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). In general, the recommended configuration is to use all three components from the same release. However, there are a variety of situations where using other combinations is required. Note: Customer and product support is only provided when all components in use have a support entitlement. Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version --- support is only provided when all components in use have a support entitlement. Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version * R = release * M = modification * F = fix pack * Supported, UnSupported, and other configurations * For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] Supported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more than two versions older than the WebServer Plug-in. Any release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. This include --- : For installation_directory, specify the appropriate WebSphere Application Server installation path on which to install IBM WebSphere SDK Java Technology Edition Version 7.0. ------------ ID: 756128 Problem : Customer is unable to find documentation that states that you are unable to install Plugins under the IHS_HOME directory. Customers that try to do this using the Installation Manager GUI, found that they were unable to proceed due to a message that states: ""The installation directory for the new ""Plugins"" package group must not be a parent or sub-directory of a previously used installation directory."" The information center needs to document that you are unable to install Plugins under the IHS_HOME directory. Resolution: Topics, Installing the Web Server Plug-ins using the command line, Installing and uninstalling the Web Server Plug-ins on distributed operating systems, and Installing the Web Server Plug-ins using response files, have been updated by adding the following note: NOTE: The target directory for the plug-in must be an empty directory and cannot be installed in a subdirectory of the IBM --- supporting software documentation for the WAS release. Exceptions: * IBM HTTP Server 8.5 used as part of z/OS Ported Tools is additionally supported with the 8.0 Plug-in. While this combination is supported, using the corresponding release is strongly recommended. * IBM HTTP Server 9.0 included with z/OS V2R2 (and later) is additionally supported with the 8.0 and 8.5 Plugins. While this combination is supported, using the corresponding release is strongly recommended (when available). Unsupported combinations These are combinations with known technical problems. * IHS 8.0 or later cannot be used with Plugin 7.0 or earlier (distributed platforms, incompatible GSKit major release) * IHS 7.0 or earlier cannot be used with Plugin 8.0 or later (distributed platforms, incompatible GSKit major release) Other configurations Any combination not explicitly addressed above is an ""other configuration"". These configurations are not tested or recommended. * If WAS is a higher releases than the Plugin, the generated XML might trigger warnings at startup. Other recommendations There is no required relationship between IHS, Plugin, and WAS fixpack (V.R.M. F) levels --- WebSphere Application Server Version 8.5.5.5 or later version separately. Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] See Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] Please also note the end of support announcement [http://www-01.ibm.com/common/","Based on the provided context documents, the issue you are experiencing with your Portal 8.5 install is likely due to the fact that the required version of WebSphere Application Server (WAS) has not been detected on your system. Document 4 mentions that users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes, and that WebSphere Application Server Version 8.5.5.5 or later version is required for Portal 8.5 installation. Document 0 and Document 1 provide information on the supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere Web Server Plug-in. However, they do not specifically address the issue of detecting the required version of WAS for Portal 8.5 installation. Document 2 mentions that the target directory for the plug-in must be an empty directory and cannot be installed in a subdirectory of the IBM HTTP Server home directory. However, this is not related to the issue you are experiencing. Document 3 provides information on unsupported combinations of IBM HTTP Server and WebSphere Web Server Plug-in. However, it does not address the issue of detecting the required version of WAS for Portal 8.5 installation. Based on the information provided in Document 4, it appears that the issue you are experiencing is due to the fact that the required version of WebSphere Application Server (WAS) has not been detected on your system. To resolve this issue, you may need to install the required version of WAS (8.5.5 or later) on your system. It is also worth noting that Document 1 mentions that customer and product support is only provided when all components in use have a support entitlement. Therefore, it is possible that the issue you are experiencing is related to a support entitlement issue rather than a technical issue.","['plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Which version of Plug-in can be used with which version of WAS? \n\nRESOLVING THE PROBLEM\n\nSupported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in\nThere are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). \n\nIn general, the recommended configuration is to use all three components from the same release. However, there are a variety of situations where using other combinations is required. \n\nNote: Customer and product support is only provided when all components in use have a support entitlement. \n\nTerminology \n\n * \n * Versioning\n * \n WebSphere Application Server uses the following naming scheme: V.R.M.F \n * V = version \n ', ' support is only provided when all components in use have a support entitlement. \n\nTerminology \n\n * \n * Versioning\n * \n WebSphere Application Server uses the following naming scheme: V.R.M.F \n * V = version \n * R = release \n * M = modification \n * F = fix pack\n \n \n * Supported, UnSupported, and other configurations\n * \n For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] \n \n \n\nSupported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more\nthan two versions older than the WebServer Plug-in.\n\nAny release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. This include', ': For installation_directory, specify the appropriate\n WebSphere Application Server installation path on which to\n install IBM WebSphere SDK Java Technology Edition Version 7.0.\n ------------\n ID: 756128\n Problem : Customer is unable to find documentation that states\n that you are unable to\n install Plugins under the IHS_HOME directory. Customers that\n try to do this using\n the Installation Manager GUI, found that they were unable to\n proceed\n due to a message that states:\n \n ""The installation directory for the new ""Plugins"" package\n group must not be a parent or sub-directory of a previously\n used installation directory.""\n \n The information center needs to document that you are unable\n to install Plugins under the IHS_HOME directory.\n \n Resolution: Topics, Installing the Web Server Plug-ins using\n the command line, Installing and uninstalling the Web Server\n Plug-ins on distributed operating systems, and Installing the\n Web Server Plug-ins using response files, have been updated by\n adding the following note:\n \n NOTE: The target directory for the plug-in must be an empty\n directory and cannot be installed in a subdirectory of the IBM\n', ' supporting software documentation for the WAS release. \n\nExceptions: \n\n * IBM HTTP Server 8.5 used as part of z/OS Ported Tools is additionally supported with the 8.0 Plug-in. While this combination is supported, using the corresponding release is strongly recommended. \n * IBM HTTP Server 9.0 included with z/OS V2R2 (and later) is additionally supported with the 8.0 and 8.5 Plugins. While this combination is supported, using the corresponding release is strongly recommended (when available). \n\n\nUnsupported combinations These are combinations with known technical problems. \n\n * IHS 8.0 or later cannot be used with Plugin 7.0 or earlier (distributed platforms, incompatible GSKit major release) \n * IHS 7.0 or earlier cannot be used with Plugin 8.0 or later (distributed platforms, incompatible GSKit major release) \n\n\nOther configurations \nAny combination not explicitly addressed above is an ""other configuration"". These configurations are not tested or recommended. \n * If WAS is a higher releases than the Plugin, the generated XML might trigger warnings at startup. \n\n\nOther recommendations \nThere is no required relationship between IHS, Plugin, and WAS fixpack (V.R.M. F) levels', ' WebSphere Application Server Version 8.5.5.5 or later version separately. Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419]\nSee Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \nPlease also note the end of support announcement [http://www-01.ibm.com/common/']","Based on the provided context, it seems like the issue you are experiencing with the WebSphere Portal 8.5 installation is due to the fact that the required version of WebSphere Application Server and IBM WebSphere SDK Java Technology Edition are not detected on your system. To address this issue, you need to ensure that you have the following versions installed: 1. WebSphere Application Server version 8.5.5 or later 2. IBM WebSphere SDK Java Technology Edition version 7.0 or later If these versions are not installed on your system, you will need to install them before proceeding with the installation of WebSphere Portal 8.5. Once the required versions are installed, you should no longer encounter the error message indicating that they have not been detected on your system.",0.0,0.0,0.0,0.0,,31,"Document 0: [0a] plug-in; plugin; GSKIT; GSKIT5; GSKIT6; GSKIT7; recommendations was app server TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Which version of Plug-in can be used with which version of WAS? [0b] RESOLVING THE PROBLEM Supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere WebServer Plug-in There are a variety of issues surrounding support of mixed releases of IBM HTTP Server (IHS), WebSphere Application Server (WAS), and the WebSphere Web Server Plug-in (WAS Plugin). [0c] This document only refers to the IBM HTTP Server (powered by Apache) on AIX, HP-UX, Linux, Solaris, Windows, and z/OS (not ""IBM i""). [0d] In general, the recommended configuration is to use all three components from the same release. [0e] However, there are a variety of situations where using other combinations is required. [0f] Note: Customer and product support is only provided when all components in use have a support entitlement. [0g] Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version Document 1: [1a] support is only provided when all components in use have a support entitlement. [1b] Terminology * * Versioning * WebSphere Application Server uses the following naming scheme: V.R.M.F * V = version * R = release * M = modification * F = fix pack * Supported, UnSupported, and other configurations * For reference, we categorize support into three categories: supported, unsupported, and other: WebSphere Application Server Support Statement [http://www-01.ibm.com/support/docview.wss?uid=swg27004311] Supported combinations of the Application Server and WebServer Plug-in A release (such as 9.0, 8.5, 8.0, or 7.0) of the WebServer Plug-in can be used with the corresponding release and any previous releases of the application server, as long as the application server version (in terms of V.R.M.F) is not more than two versions older than the WebServer Plug-in. [1c] Any release of WebSphere Application Server Liberty (""Liberty Profile"") is supported with any release of the WAS Plug-in from 8.5.5 or later. [1d] This include Document 2: [2a] : For installation_directory, specify the appropriate WebSphere Application Server installation path on which to install IBM WebSphere SDK Java Technology Edition Version 7.0. [2b] ------------ ID: 756128 Problem : Customer is unable to find documentation that states that you are unable to install Plugins under the IHS_HOME directory. [2c] Customers that try to do this using the Installation Manager GUI, found that they were unable to proceed due to a message that states: ""The installation directory for the new ""Plugins"" package group must not be a parent or sub-directory of a previously used installation directory."" [2d] The information center needs to document that you are unable to install Plugins under the IHS_HOME directory. [2e] Resolution: Topics, Installing the Web Server Plug-ins using the command line, Installing and uninstalling the Web Server Plug-ins on distributed operating systems, and Installing the Web Server Plug-ins using response files, have been updated by adding the following note: NOTE: The target directory for the plug-in must be an empty directory and cannot be installed in a subdirectory of the IBM Document 3: [3a] supporting software documentation for the WAS release. [3b] Exceptions: * IBM HTTP Server 8.5 used as part of z/OS Ported Tools is additionally supported with the 8.0 Plug-in. [3c] While this combination is supported, using the corresponding release is strongly recommended. [3d] * IBM HTTP Server 9.0 included with z/OS V2R2 (and later) is additionally supported with the 8.0 and 8.5 Plugins. [3e] While this combination is supported, using the corresponding release is strongly recommended (when available). [3f] Unsupported combinations These are combinations with known technical problems. [3g] * IHS 8.0 or later cannot be used with Plugin 7.0 or earlier (distributed platforms, incompatible GSKit major release) * IHS 7.0 or earlier cannot be used with Plugin 8.0 or later (distributed platforms, incompatible GSKit major release) Other configurations Any combination not explicitly addressed above is an ""other configuration"". [3h] These configurations are not tested or recommended. [3i] * If WAS is a higher releases than the Plugin, the generated XML might trigger warnings at startup. [3j] Other recommendations There is no required relationship between IHS, Plugin, and WAS fixpack (V.R.M. [3k] F) levels Document 4: [4a] WebSphere Application Server Version 8.5.5.5 or later version separately. [4b] Users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes. [4c] Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] See Section ""For V8.5.0.0 through 8.5.5.12:"" WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [4d] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] Please also note the end of support announcement [http://www-01.ibm.com/common/ ",12,"[a.] Based on the provided context documents, the issue you are experiencing with your Portal 8.5 install is likely due to the fact that the required version of WebSphere Application Server (WAS) has not been detected on your system. [b.] Document 4 mentions that users are recommended to apply IBM WebSphere version 8.5.5.5 Security Interim Fixes, and that WebSphere Application Server Version 8.5.5.5 or later version is required for Portal 8.5 installation. [c.] Document 0 and Document 1 provide information on the supported combinations of IBM HTTP Server, WebSphere Application Server, and the WebSphere Web Server Plug-in. [d.] However, they do not specifically address the issue of detecting the required version of WAS for Portal 8.5 installation. [e.] Document 2 mentions that the target directory for the plug-in must be an empty directory and cannot be installed in a subdirectory of the IBM HTTP Server home directory. [f.] However, this is not related to the issue you are experiencing. [g.] Document 3 provides information on unsupported combinations of IBM HTTP Server and WebSphere Web Server Plug-in. [h.] However, it does not address the issue of detecting the required version of WAS for Portal 8.5 installation. [i.] Based on the information provided in Document 4, it appears that the issue you are experiencing is due to the fact that the required version of WebSphere Application Server (WAS) has not been detected on your system. [j.] To resolve this issue, you may need to install the required version of WAS (8.5.5 or later) on your system. [k.] It is also worth noting that Document 1 mentions that customer and product support is only provided when all components in use have a support entitlement. [l.] Therefore, it is possible that the issue you are experiencing is related to a support entitlement issue rather than a technical issue.",attribution_failed,63 "Why is OCR is putting multiple lines on one line? I am running an APT application, and multiple detail lines are getting put on a single line within my .TXT file. Is there something I can do about this? "," your project deadline or go live date ? 2. Identifying the problem: A. Detailed problem description B. What portion(s) of the application was running at the time of the issue? C. Has this worked in the past? When did the issue start happening? D. How many environments do you have? i.e. dev, test, prod - do you have this issue in all your environments? - can you reproduce this issue in your another (non-production) environment? (please note, don't turn on debug mode in production, because debug mode will impact the performance or collect sensitive data unless suggested otherwise after further investigation) - Is this working in any of your other environments? (If it's working in one environment and not in another environment, please provide information to compare the two environment (configuration, versions, ifix level, same customization, etc.)) - Have you seen this issue on a different environment(dev/test/qa) ? E. What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? --- words into a single line. RESOLVING THE PROBLEM Add the following action prior to NormalizeCCO. * * The first parameter is the percentage of a line that two words must be offset to be considered as separate lines. If the value is not set, the default is 50. In the example, if two words are vertically offset by more than 35% of the height of the words, then they are considered to be on separate lines. Lower values are more likely to split words into separate lines. Higher values are more likely to merge words into a single line. Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Not Applicable Windows 9.0.1, 9.0.0 --- TECHNOTE (FAQ) QUESTION I am trying to implement File Manager and am having trouble with CONTAINS. I try to use it like the book describes and it doesn't work. The problem seems to be with multiple 'needles'. If I use just one, it works fine. It appears that the example is trying to say that multiple 'needles' separated by a comma is an 'or' function. Is that right? I have found that if the CONTAINS spans multiple lines it fails and if it is all in one line it works. How should the following be coded to work, and where is it documented: If CO(FLD(7,8),''USER1'', ''USER2'', ''USER3'') Then exit ''drop'' CAUSE Missing REXX continuation character. ANSWER When spanning multiple lines, the REXX processing requires a comma as a continuation character (in addition to the comma needed as part of File Manager syntax). So, in your example, you would need 2 commas between each of the strings to be compared. For example, with this COntains [http://publibfp.boulder.ibm.com/cgi-bin/bookmgr/BOOKS/fmnu1l02/2 --- ::class_with_gt_initializer(int argument_0) : itsClass(argument_0, argument_0 > 0, argument_0), attribute_0(argument_0), argument_0), attribute_0(argument_0) { I have tried setting CPP_CG::Class::MultiLineInitializerList to false to see if the feature to format the initializer list on multiple lines is causing the issue, but that does not resolve it. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER * **************************************************************** * RECOMMENDATION: * **************************************************************** PROBLEM CONCLUSION * constructor initializer with the chanracters '>','<' sometimes not Roundtriped, generated correctly problem fixed. one limitation stay, if initializer contain generalization to template class the strig in the template <> section must not contain the charcters '>','<' (exept as template brackets --- ::class_with_gt_initializer(int argument_0) : itsClass(argument_0, argument_0 > 0, argument_0), attribute_0(argument_0), argument_0), attribute_0(argument_0) { I have tried setting CPP_CG::Class::MultiLineInitializerList to false to see if the feature to format the initializer list on multiple lines is causing the issue, but that does not resolve it. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER * **************************************************************** * RECOMMENDATION: * **************************************************************** PROBLEM CONCLUSION * constructor initializer with the chanracters '>','<' sometimes not Roundtriped, generated correctly problem fixed. one limitation stay, if initializer contain generalization to template class the strig in the template <> section must not contain the charcters '>','<' (exept as template brackets",The documents are missing some of the information required to answer the question.,"["" your project deadline or go live date ? \n\n2. Identifying the problem: \n\nA. Detailed problem description \nB. What portion(s) of the application was running at the time of the issue? \nC. Has this worked in the past? When did the issue start happening? \nD. How many environments do you have? i.e. dev, test, prod \n- do you have this issue in all your environments? \n- can you reproduce this issue in your another (non-production) environment? (please note, \ndon't turn on debug mode in production, because debug mode will impact the performance or \ncollect sensitive data unless suggested otherwise after further investigation) \n- Is this working in any of your other environments? (If it's working in one environment and not in another environment, please provide information to compare the two environment (configuration, versions, ifix level, same customization, etc.)) \n- Have you seen this issue on a different environment(dev/test/qa) ? \nE. What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded?"", ' words into a single line.\n\n\nRESOLVING THE PROBLEM\nAdd the following action prior to NormalizeCCO. \n\n * \n * \n\nThe first parameter is the percentage of a line that two words must be offset to be considered as separate lines. If the value is not set, the default is 50. In the example, if two words are vertically offset by more than 35% of the height of the words, then they are considered to be on separate lines. Lower values are more likely to split words into separate lines. Higher values are more likely to merge words into a single line. \n\n\nCross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Not Applicable Windows 9.0.1, 9.0.0', "" TECHNOTE (FAQ)\n\nQUESTION\n I am trying to implement File Manager and am having trouble with CONTAINS. I try to use it like the book describes and it doesn't work. The problem seems to be with multiple 'needles'. If I use just one, it works fine. It appears that the example is trying to say that multiple 'needles' separated by a comma is an 'or' function. Is that right? I have found that if the CONTAINS spans multiple lines it fails and if it is all in one line it works. How should the following be coded to work, and where is it documented:\n\nIf CO(FLD(7,8),''USER1'',\n''USER2'',\n''USER3'')\nThen exit ''drop'' \n\nCAUSE\nMissing REXX continuation character.\n\nANSWER\nWhen spanning multiple lines, the REXX processing requires a comma as a continuation character (in addition to the comma needed as part of File Manager syntax). So, in your example, you would need 2 commas between each of the strings to be compared. For example, with this COntains [http://publibfp.boulder.ibm.com/cgi-bin/bookmgr/BOOKS/fmnu1l02/2"", ""::class_with_gt_initializer(int\n argument_0) :\n itsClass(argument_0, argument_0 > 0,\n argument_0),\n attribute_0(argument_0),\n argument_0),\n attribute_0(argument_0) {\n \n I have tried setting CPP_CG::Class::MultiLineInitializerList to\n false to see if the feature to format the initializer list on\n multiple lines is causing the issue, but that does not resolve\n it.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * constructor initializer with the chanracters '>','<' sometimes\n not Roundtriped, generated correctly\n problem fixed.\n \n one limitation stay, if initializer contain generalization to\n template class the strig in the template <> section must not\n contain the charcters '>','<' (exept as template brackets"", ""::class_with_gt_initializer(int\n argument_0) :\n itsClass(argument_0, argument_0 > 0,\n argument_0),\n attribute_0(argument_0),\n argument_0),\n attribute_0(argument_0) {\n \n I have tried setting CPP_CG::Class::MultiLineInitializerList to\n false to see if the feature to format the initializer list on\n multiple lines is causing the issue, but that does not resolve\n it.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * constructor initializer with the chanracters '>','<' sometimes\n not Roundtriped, generated correctly\n problem fixed.\n \n one limitation stay, if initializer contain generalization to\n template class the strig in the template <> section must not\n contain the charcters '>','<' (exept as template brackets""]","The issue of multiple lines getting put on a single line within your .TXT file when running an APT application might be caused by the way the OCR processing is interpreting the text. It could be related to how the OCR software is handling variations in font types, sizes, or vertical offsets in the text. One possible solution to address this issue is to set a parameter that determines the percentage of vertical offset between words that should be considered as separate lines. By adjusting this parameter, you can control how the OCR software determines where to separate lines in the text. Lower values are more likely to split words into separate lines, while higher values are more likely to merge words into a single line. Before running the OCR process, you may want to add an action to adjust this parameter in order to improve the recognition results. By setting the appropriate percentage threshold for vertical offset, you may be able to prevent multiple lines from being merged into a single line during the OCR processing. Additionally, it's important to ensure that the OCR software is correctly configured to handle the specific formatting and layout of the text in your documents. Check for any settings or options related to text layout recognition that could be impacting how lines are being interpreted during the OCR process. If the issue persists, you may need to further investigate the OCR settings and consult the OCR software's documentation for additional guidance on how to handle text layout variations that are causing multiple lines to be combined into one line in your .TXT file.",0.20930232558139536,0.023255813953488372,0.0,0.0,"{""relevance_explanation"": ""Documents 1 and 2 contain useful information for answering the question. Document 1 discusses the issue of words being merged into a single line and provides a solution by adjusting the percentage of line offset. Document 2 mentions the problem of multiple 'needles' in the CONTAINS function and how it can cause issues when spanning multiple lines. Although the question is about OCR putting multiple lines on one line, the information in these documents can be related to the issue of text formatting and line separation."", ""all_relevant_sentence_keys"": [""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""2g"", ""2h"", ""2i""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not directly address the issue of OCR putting multiple lines on one line. However, as mentioned earlier, Documents 1 and 2 provide some relevant information about text formatting and line separation, which could be related to the issue. Since the response does not make any specific claims about the solution to the problem, it is difficult to assess its overall support. Nevertheless, the response's claim about the lack of information in the documents is generally supported."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not directly address the issue of OCR putting multiple lines on one line. However, some relevant information can be found in Documents 1 and 2."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",43,"Document 0: [0a] your project deadline or go live date ? [0b] 2. [0c] Identifying the problem: A. [0d] Detailed problem description B. [0e] What portion(s) of the application was running at the time of the issue? [0f] C. Has this worked in the past? [0g] When did the issue start happening? [0h] D. How many environments do you have? [0i] i.e. [0j] dev, test, prod - do you have this issue in all your environments? [0k] - can you reproduce this issue in your another (non-production) environment? [0l] (please note, don't turn on debug mode in production, because debug mode will impact the performance or collect sensitive data unless suggested otherwise after further investigation) - Is this working in any of your other environments? [0m] (If it's working in one environment and not in another environment, please provide information to compare the two environment (configuration, versions, ifix level, same customization, etc.)) [0n] - Have you seen this issue on a different environment(dev/test/qa) ? [0o] E. What steps have already been tried to resolve the issue ? [0p] F. What changes have been made recently when the issue started occurring ? [0q] G. Was new functionality is recently added to the application? [0r] H. Was the software or hardware recently upgraded? Document 1: [1a] words into a single line. [1b] RESOLVING THE PROBLEM Add the following action prior to NormalizeCCO. [1c] * * The first parameter is the percentage of a line that two words must be offset to be considered as separate lines. [1d] If the value is not set, the default is 50. [1e] In the example, if two words are vertically offset by more than 35% of the height of the words, then they are considered to be on separate lines. [1f] Lower values are more likely to split words into separate lines. [1g] Higher values are more likely to merge words into a single line. [1h] Cross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Not Applicable Windows 9.0.1, 9.0.0 Document 2: [2a] TECHNOTE (FAQ) QUESTION I am trying to implement File Manager and am having trouble with CONTAINS. [2b] I try to use it like the book describes and it doesn't work. [2c] The problem seems to be with multiple 'needles'. [2d] If I use just one, it works fine. [2e] It appears that the example is trying to say that multiple 'needles' separated by a comma is an 'or' function. [2f] Is that right? [2g] I have found that if the CONTAINS spans multiple lines it fails and if it is all in one line it works. [2h] How should the following be coded to work, and where is it documented: If CO(FLD(7,8),''USER1'', ''USER2'', ''USER3'') Then exit ''drop'' CAUSE Missing REXX continuation character. [2i] ANSWER When spanning multiple lines, the REXX processing requires a comma as a continuation character (in addition to the comma needed as part of File Manager syntax). [2j] So, in your example, you would need 2 commas between each of the strings to be compared. [2k] For example, with this COntains [http://publibfp.boulder.ibm.com/cgi-bin/bookmgr/BOOKS/fmnu1l02/2 Document 3: [3a] ::class_with_gt_initializer(int argument_0) : itsClass(argument_0, argument_0 > 0, argument_0), attribute_0(argument_0), argument_0), attribute_0(argument_0) { I have tried setting CPP_CG::Class::MultiLineInitializerList to false to see if the feature to format the initializer list on multiple lines is causing the issue, but that does not resolve it. [3b] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER * **************************************************************** * RECOMMENDATION: * **************************************************************** PROBLEM CONCLUSION * constructor initializer with the chanracters '>','<' sometimes not Roundtriped, generated correctly problem fixed. [3c] one limitation stay, if initializer contain generalization to template class the strig in the template <> section must not contain the charcters '>','<' (exept as template brackets Document 4: [4a] ::class_with_gt_initializer(int argument_0) : itsClass(argument_0, argument_0 > 0, argument_0), attribute_0(argument_0), argument_0), attribute_0(argument_0) { I have tried setting CPP_CG::Class::MultiLineInitializerList to false to see if the feature to format the initializer list on multiple lines is causing the issue, but that does not resolve it. [4b] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * ISSUE WITH NON-TRIVIAL CONSTRUCTOR INITIALIZER * **************************************************************** * RECOMMENDATION: * **************************************************************** PROBLEM CONCLUSION * constructor initializer with the chanracters '>','<' sometimes not Roundtriped, generated correctly problem fixed. [4c] one limitation stay, if initializer contain generalization to template class the strig in the template <> section must not contain the charcters '>','<' (exept as template brackets ",1,[a.] The documents are missing some of the information required to answer the question.,success,64 "Why is MQ pattern showing installed MQ version as 8.0.0.2, instead of 8.0.0.4 when client tries to deploy pattern at the MQ 8.0.0.4 version in PureApplication System? In the pattern, it was clearly showing MQ version 8.0.0.4. After deployment, client checked the MQ version on the Virtual Machine and it shows 8.0.0.2 instead. ","central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc] APAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type. --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 --- affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances. RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. --- affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances. RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.","According to Document 3 and Document 4, the issue is due to an interface change in IBM Pure Application System 2.1.2.0 and later versions. This change causes the installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type to fail. As a result, the installation appears to succeed, but IBM MQ 8.0.0.2 is installed instead of the expected 8.0.0.4. Specifically, Document 3 states that for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can only install IBM MQ 8.0.0.2, and you cannot install later versions, such as 8.0.0.4. This explains why the client is seeing MQ version 8.0.0.2 instead of 8.0.0.4 after deployment.","['central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc]\n\n\nAPAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type.', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. \n\nSYMPTOM\nUsers observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: \n\n * 2.1.2.0 \n * 2.2.0.0 and later\n\n\n\nThis affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. \nCAUSE\nBecause of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. \n\nSYMPTOM\nUsers observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: \n\n * 2.1.2.0 \n * 2.2.0.0 and later\n\n\n\nThis affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. \nCAUSE\nBecause of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1', ' affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. \n * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.\n\nRESOLVING THE PROBLEM\nA new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. \n\n\nThis update, and installation steps, can be obtained from IBM Fix Central:\n\nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.', ' affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. \n * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.\n\nRESOLVING THE PROBLEM\nA new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. \n\n\nThis update, and installation steps, can be obtained from IBM Fix Central:\n\nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.']","The issue occurred because of an interface change in IBM Pure Application System 2.1.2.0 and later. Even though the client tried to deploy the pattern at MQ version 8.0.0.4, due to this change, the installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type failed. The installation appeared to succeed, but IBM MQ 8.0.0.2 was installed instead and the subsequent fixpack update was not applied. This restriction affected IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, preventing the installation of versions later than 8.0.0.2.",0.56,0.32,0.5714285714285714,1.0,"{""relevance_explanation"": ""Documents 1, 2, 3, and 4 contain useful information for answering the question. Document 1 and 2 describe the problem of users observing errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System, and the cause of the issue due to an interface change in IBM Pure Application System 2.1.2.0 and later versions. Document 3 and 4 provide more detailed information about the restrictions caused by this interface change, including the fact that for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can only install IBM MQ 8.0.0.2, and you cannot install later versions, such as 8.0.0.4. This information is useful for understanding why the client is seeing MQ version 8.0.0.2 instead of 8.0.0.4 after deployment."", ""all_relevant_sentence_keys"": [""1b"", ""1c"", ""1d"", ""1e"", ""2b"", ""2c"", ""2d"", ""2e"", ""3c"", ""3d"", ""3e"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the issue is due to an interface change in IBM Pure Application System 2.1.2.0 and later versions, which causes the installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type to fail. This claim is supported by sentences 1c, 2c, 3c, and 4c. The response also claims that as a result, the installation appears to succeed, but IBM MQ 8.0.0.2 is installed instead of the expected 8.0.0.4, which is supported by sentences 1d, 2d, 3d, and 4d. Additionally, the response claims that for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can only install IBM MQ 8.0.0.2, and you cannot install later versions, such as 8.0.0.4, which is supported by sentences 3c and 4c. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentences 1c, 2c, 3c, and 4c, which describe the interface change in IBM Pure Application System 2.1.2.0 and later versions."", ""supporting_sentence_keys"": [""1c"", ""2c"", ""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentences 1c, 2c, 3c, and 4c, which describe the cause of the installation and upgrade failure."", ""supporting_sentence_keys"": [""1c"", ""2c"", ""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by sentences 1d, 2d, 3d, and 4d, which describe the result of the installation and upgrade failure."", ""supporting_sentence_keys"": [""1d"", ""2d"", ""3d"", ""4d""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by sentences 3c and 4c, which describe the restrictions caused by the interface change."", ""supporting_sentence_keys"": [""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by the overall explanation provided in the previous sentences, and is a logical conclusion based on the information provided."", ""supporting_sentence_keys"": [""1d"", ""2d"", ""3d"", ""4d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""1b"", ""1c"", ""1d"", ""1e"", ""2b"", ""2c"", ""2d"", ""2e"", ""3c"", ""3d"", ""3e"", ""4c"", ""4d"", ""4e""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",25,"Document 0: [0a] central/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc] APAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type. Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. [1b] SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. [1c] CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. [1d] The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. [1e] This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 Document 2: [2a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. [2b] SYMPTOM Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: * 2.1.2.0 * 2.2.0.0 and later This affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. [2c] CAUSE Because of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. [2d] The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. [2e] This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1 Document 3: [3a] affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. [3b] You can also apply maintenance to running pattern instances. [3c] * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. [3d] You cannot install later versions e.g., 8.0.0.4. [3e] You cannot apply maintenance to running pattern instances. [3f] RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. [3g] This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. Document 4: [4a] affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. [4b] You can also apply maintenance to running pattern instances. [4c] * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. [4d] You cannot install later versions e.g., 8.0.0.4. [4e] You cannot apply maintenance to running pattern instances. [4f] RESOLVING THE PROBLEM A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. [4g] This update, and installation steps, can be obtained from IBM Fix Central: http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0. ",5,"[a.] According to Document 3 and Document 4, the issue is due to an interface change in IBM Pure Application System 2.1.2.0 and later versions. [b.] This change causes the installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type to fail. [c.] As a result, the installation appears to succeed, but IBM MQ 8.0.0.2 is installed instead of the expected 8.0.0.4. [d.] Specifically, Document 3 states that for IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can only install IBM MQ 8.0.0.2, and you cannot install later versions, such as 8.0.0.4. [e.] This explains why the client is seeing MQ version 8.0.0.2 instead of 8.0.0.4 after deployment.",success,65 "Why is my MQ client application getting error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE ? Failing to connect from a MQ client application to a MQ server queue manager that does not have MQ AMS (Advanced Message Security) component installed. Example: MQ v8 client trying to connect to a remote qmgr running MQ v7.0.1.x, getting error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE."," ConsumerShadow.java:961) ... 7 more Caused by: The IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy. Reason Code: '6114' The IBM WebSphere MQ Advanced Message Security Java interceptor was not able to obtain the security policy. See subsequent messages in the exception for more details about the cause of the error. at com.ibm.mq.ese.service.PolicyServiceImpl.failedToObtainPolicyExc eption(PolicyServiceImpl.java:407) at com.ibm.mq.ese.service.PolicyServiceImpl.policyFromPcf(PolicySer viceImpl.java:613) ... Caused by: com.ibm.mq.headers.MQDataException: MQJE001: Completion Code '2', Reason '6114'. at com.ibm.mq.headers.MQDataException.getMQDataException(MQDataExce ption.java:314) at com.ibm.mq.headers.internal.Header.read(Header.java:620) at com.ibm.mq.headers.pcf.MQCFST.(MQCFST.java:138) at com.ibm.mq.headers.pcf.P --- 2035; JMS; java; MQRC_NOT_AUTHORIZED; client application; upgrade TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You upgrade from WebSphere MQ V5.3 to V6 or V7 on the box where your client application is running. Now the client application fails with a reason code of 2035 (MQRC_NOT_AUTHORIZED). However, you have a client application that uses the WebSphere MQ V5.3 classes for Java™ or JMS and it is working as expected. SYMPTOM MQRC 2035 2035 MQRC_NOT_AUTHORIZED CAUSE Starting with MQ V6, changes were done to the MQ JMS client code to provide to the MQ server the userid of the process (application) that is connecting to the MQ server using the MQ JMS client. In this case, the MQ queue manager has received a username which either: * Does not exist in the host of the MQ queue manager. * Does exist, but it does not have the proper authority to access the MQ queue manager. DIAGNOSING THE PROBLEM Trace the failure to find the userid that is being sent by the MQ client to the MQ queue manager --- An application running on an IBM MQ client can connect to more than one queue manager concurrently, or use a queue manager name with an asterisk (*) on an MQCONN or MQCONNX call. If you want to link to the queue manager libraries instead of the client libraries, you have to modify the application to enable this. RELATED MESSAGE SERVICE CLIENTS The IBM Message Service Client offers C/C++ users an Application Programming Interface (API) that is consistent with the Java Message Service (JMS) API. Applications created using this client can be used to exchange messages between other XMS applications, JMS applications or native IBM MQ applications. For more information and to download the client, go here: IBM Message Service Client for C/C++ (SupportPac IA94) [http://www.ibm.com/support/docview.wss?rs=0&q1=ia94&uid=swg24007092&loc=en_US&cs=utf-8&cc=us&lang=en] Skill Level Required Users should be familiar with the IBM MQ product family in general and have particular skills on the platform for which this client is intended. New in this Release IBM MQ V9.0.0.4 added. Details Author: IBM MQ --- .ibm.msg.client.wmq.common.internal.Reason.createException(Re ason.java:209) ... 9 more Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=6114 at com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.processExceptio nAfterOpen(JmqiOpenInterceptorImpl.java:712) at com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.afterSpiOpen(Jm qiOpenInterceptorImpl.java:212) at com.ibm.mq.ese.jmqi.InterceptedJmqiImpl.spiOpen(InterceptedJmqiI mpl.java:411) at com.ibm.mq.ese.jmqi.ESEJMQI.spiOpen(ESEJMQI.java:513) at com.ibm.msg.client.wmq.internal.WMQConsumerShadow.initialize(WMQ ConsumerShadow.java:961) ... 7 more Caused by: The IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy. Reason Code: '6114' The IBM WebSphere MQ --- link between the application and the client code is established dynamically at runtime. The MQI is available to applications running on the client platform. The queues and other IBM MQ objects are held on a queue manager that you have installed on a server machine. Click here to skip straight to download table Possible Uses • Why use IBM MQ clients? » Using IBM MQ clients is an efficient way of implementing IBM MQ messaging and queuing. » You can have an application that uses the MQI running on one machine and the queue manager running on a different machine, either physical or virtual. The benefits of doing this are: - There is no need for a full IBM MQ implementation on the client machine. - Hardware requirements on the client system are reduced. - System administration requirements are reduced. - An IBM MQ application, running on a client, can connect to multiple queue managers on different systems. - Alternative channels using different transmission protocols may be used. • What applications run on an IBM MQ client? » The full MQI is supported in the client environment and this enables almost any IBM MQ application to be relinked to run on an IBM MQ client. Link the application on the IBM MQ client to the MQIC library, rather than to the","The documents are missing some of the information required to answer the question. However, based on the information provided, it appears that the error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE is related to the IBM WebSphere MQ Advanced Message Security (AMS) component. Document 1 mentions that starting with MQ V6, changes were made to the MQ JMS client code to provide the userid of the process to the MQ server. However, it does not mention anything about the SYSTEM.PROTECTION.POLICY.QUEUE error. Document 3 mentions that the IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy, which is related to the error code 6114. However, it does not mention the SYSTEM.PROTECTION.POLICY.QUEUE error. Document 4 mentions that using IBM MQ clients is an efficient way of implementing IBM MQ messaging and queuing, but it does not mention anything about the SYSTEM.PROTECTION.POLICY.QUEUE error. To answer the question, more information is required about the SYSTEM.PROTECTION.POLICY.QUEUE error and how it relates to the MQ AMS component.","["" ConsumerShadow.java:961)\n ... 7 more\n Caused by: The IBM WebSphere MQ Advanced Message Security Java\n interceptor failed to obtain the security policy. Reason Code:\n '6114'\n The IBM WebSphere MQ Advanced Message Security Java interceptor\n was not able to obtain the security policy.\n See subsequent messages in the exception for more details about\n the cause of the error.\n at\n com.ibm.mq.ese.service.PolicyServiceImpl.failedToObtainPolicyExc\n eption(PolicyServiceImpl.java:407)\n at\n com.ibm.mq.ese.service.PolicyServiceImpl.policyFromPcf(PolicySer\n viceImpl.java:613)\n ...\n Caused by: com.ibm.mq.headers.MQDataException: MQJE001:\n Completion Code '2', Reason '6114'.\n at\n com.ibm.mq.headers.MQDataException.getMQDataException(MQDataExce\n ption.java:314)\n at com.ibm.mq.headers.internal.Header.read(Header.java:620)\n at com.ibm.mq.headers.pcf.MQCFST.(MQCFST.java:138)\n at\n com.ibm.mq.headers.pcf.P"", '2035; JMS; java; MQRC_NOT_AUTHORIZED; client application; upgrade TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You upgrade from WebSphere MQ V5.3 to V6 or V7 on the box where your client application is running. Now the client application fails with a reason code of 2035 (MQRC_NOT_AUTHORIZED).\n\nHowever, you have a client application that uses the WebSphere MQ V5.3 classes for Java™ or JMS and it is working as expected. \n\nSYMPTOM\nMQRC 2035 2035 MQRC_NOT_AUTHORIZED\n\n\nCAUSE\nStarting with MQ V6, changes were done to the MQ JMS client code to provide to the MQ server the userid of the process (application) that is connecting to the MQ server using the MQ JMS client. \n\n\nIn this case, the MQ queue manager has received a username which either: \n\n * Does not exist in the host of the MQ queue manager. \n * Does exist, but it does not have the proper authority to access the MQ queue manager.\n\nDIAGNOSING THE PROBLEM\nTrace the failure to find the userid that is being sent by the MQ client to the MQ queue manager', ' An application running on an IBM MQ client can connect to more than one queue manager concurrently, or use a queue manager name with an asterisk (*) on an MQCONN or MQCONNX call. If you want to link to the queue manager libraries instead of the client libraries, you have to modify the application to enable this.\n\nRELATED MESSAGE SERVICE CLIENTS\nThe IBM Message Service Client offers C/C++ users an Application Programming Interface (API) that is consistent with the Java Message Service (JMS) API. Applications created using this client can be used to exchange messages between other XMS applications, JMS applications or native IBM MQ applications. \n\nFor more information and to download the client, go here:\nIBM Message Service Client for C/C++ (SupportPac IA94) [http://www.ibm.com/support/docview.wss?rs=0&q1=ia94&uid=swg24007092&loc=en_US&cs=utf-8&cc=us&lang=en] \n\nSkill Level Required\nUsers should be familiar with the IBM MQ product family in general and have particular skills on the platform for which this client is intended. \n\nNew in this Release\nIBM MQ V9.0.0.4 added.\n\n\nDetails\nAuthor: IBM MQ', "".ibm.msg.client.wmq.common.internal.Reason.createException(Re\n ason.java:209)\n ... 9 more\n Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=6114\n at\n com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.processExceptio\n nAfterOpen(JmqiOpenInterceptorImpl.java:712)\n at\n com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.afterSpiOpen(Jm\n qiOpenInterceptorImpl.java:212)\n at\n com.ibm.mq.ese.jmqi.InterceptedJmqiImpl.spiOpen(InterceptedJmqiI\n mpl.java:411)\n at com.ibm.mq.ese.jmqi.ESEJMQI.spiOpen(ESEJMQI.java:513)\n at\n com.ibm.msg.client.wmq.internal.WMQConsumerShadow.initialize(WMQ\n ConsumerShadow.java:961)\n ... 7 more\n Caused by: The IBM WebSphere MQ Advanced Message Security Java\n interceptor failed to obtain the security policy. Reason Code:\n '6114'\n The IBM WebSphere MQ"", ' link between the application and the client code is established dynamically at runtime. The MQI is available to applications running on the client platform. The queues and other IBM MQ objects are held on a queue manager that you have installed on a server machine. \n\nClick here to skip straight to download table\n\nPossible Uses\n• Why use IBM MQ clients?\n» Using IBM MQ clients is an efficient way of implementing IBM MQ messaging and queuing. \n» You can have an application that uses the MQI running on one machine and the queue manager running on a different machine, either physical or virtual. The benefits of doing this are: \n- There is no need for a full IBM MQ implementation on the client machine. \n- Hardware requirements on the client system are reduced. \n- System administration requirements are reduced. \n- An IBM MQ application, running on a client, can connect to multiple queue managers on different systems. \n- Alternative channels using different transmission protocols may be used. \n\n• What applications run on an IBM MQ client?\n» The full MQI is supported in the client environment and this enables almost any IBM MQ application to be relinked to run on an IBM MQ client. Link the application on the IBM MQ client to the MQIC library, rather than to the']","The MQ client application is getting error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE because it is failing to connect from an MQ client application to an MQ server queue manager that does not have the MQ AMS (Advanced Message Security) component installed. This issue occurs when a MQ v8 client is trying to connect to a remote queue manager running MQ v7.0.1.x. The error is related to the absence of the MQ AMS component on the queue manager, causing the client application to encounter difficulties with the SYSTEM.PROTECTION.POLICY.QUEUE.",0.1891891891891892,0.10810810810810811,0.2857142857142857,0.0,"{""relevance_explanation"": ""Documents 0 and 3 contain useful information for answering the question. Document 0 mentions the IBM WebSphere MQ Advanced Message Security Java interceptor failing to obtain the security policy, which is related to the error code 6114. Document 3 also mentions the same error and provides more information about the exception. Document 1 provides information about changes made to the MQ JMS client code, but it does not directly relate to the SYSTEM.PROTECTION.POLICY.QUEUE error. Document 4 provides general information about IBM MQ clients, but it does not mention the SYSTEM.PROTECTION.POLICY.QUEUE error. The question is about the error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE, and the documents provide some relevant information, but not enough to fully answer the question."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""3a"", ""3b""], ""overall_supported_explanation"": ""The response claims that the error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE is related to the IBM WebSphere MQ Advanced Message Security (AMS) component. This claim is partially supported by Document 0 and Document 3, which mention the IBM WebSphere MQ Advanced Message Security Java interceptor failing to obtain the security policy. However, the response also claims that the documents do not mention the SYSTEM.PROTECTION.POLICY.QUEUE error, which is true. The response is partially supported by the documents, but it also acknowledges the lack of information in the documents. Therefore, the response as a whole is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is partially supported by Document 0 and Document 3, which mention the IBM WebSphere MQ Advanced Message Security Java interceptor failing to obtain the security policy."", ""supporting_sentence_keys"": [""0a"", ""3a""], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is partially supported by Document 1, which mentions changes made to the MQ JMS client code."", ""supporting_sentence_keys"": [""1d""], ""fully_supported"": false}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is partially supported by Document 3, which mentions the IBM WebSphere MQ Advanced Message Security Java interceptor failing to obtain the security policy."", ""supporting_sentence_keys"": [""3a""], ""fully_supported"": false}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""h."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the need for more information."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""1d"", ""3a"", ""3b""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",37,"Document 0: [0a] ConsumerShadow.java:961) ... 7 more Caused by: The IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy. [0b] Reason Code: '6114' The IBM WebSphere MQ Advanced Message Security Java interceptor was not able to obtain the security policy. [0c] See subsequent messages in the exception for more details about the cause of the error. [0d] at com.ibm.mq.ese.service.PolicyServiceImpl.failedToObtainPolicyExc eption(PolicyServiceImpl.java:407) at com.ibm.mq.ese.service.PolicyServiceImpl.policyFromPcf(PolicySer viceImpl.java:613) ... [0e] Caused by: com.ibm.mq.headers.MQDataException: MQJE001: Completion Code '2', Reason '6114'. [0f] at com.ibm.mq.headers.MQDataException.getMQDataException(MQDataExce ption.java:314) at com.ibm.mq.headers.internal.Header.read(Header.java:620) at com.ibm.mq.headers.pcf.MQCFST. [0g] (MQCFST.java:138) at com.ibm.mq.headers.pcf.P Document 1: [1a] 2035; JMS; java; MQRC_NOT_AUTHORIZED; client application; upgrade TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) You upgrade from WebSphere MQ V5.3 to V6 or V7 on the box where your client application is running. [1b] Now the client application fails with a reason code of 2035 (MQRC_NOT_AUTHORIZED). [1c] However, you have a client application that uses the WebSphere MQ V5.3 classes for Java™ or JMS and it is working as expected. [1d] SYMPTOM MQRC 2035 2035 MQRC_NOT_AUTHORIZED CAUSE Starting with MQ V6, changes were done to the MQ JMS client code to provide to the MQ server the userid of the process (application) that is connecting to the MQ server using the MQ JMS client. [1e] In this case, the MQ queue manager has received a username which either: * Does not exist in the host of the MQ queue manager. [1f] * Does exist, but it does not have the proper authority to access the MQ queue manager. [1g] DIAGNOSING THE PROBLEM Trace the failure to find the userid that is being sent by the MQ client to the MQ queue manager Document 2: [2a] An application running on an IBM MQ client can connect to more than one queue manager concurrently, or use a queue manager name with an asterisk (*) on an MQCONN or MQCONNX call. [2b] If you want to link to the queue manager libraries instead of the client libraries, you have to modify the application to enable this. [2c] RELATED MESSAGE SERVICE CLIENTS The IBM Message Service Client offers C/C++ users an Application Programming Interface (API) that is consistent with the Java Message Service (JMS) API. [2d] Applications created using this client can be used to exchange messages between other XMS applications, JMS applications or native IBM MQ applications. [2e] For more information and to download the client, go here: IBM Message Service Client for C/C++ (SupportPac IA94) [http://www.ibm.com/support/docview.wss?rs=0&q1=ia94&uid=swg24007092&loc=en_US&cs=utf-8&cc=us&lang=en] Skill Level Required Users should be familiar with the IBM MQ product family in general and have particular skills on the platform for which this client is intended. [2f] New in this Release IBM MQ V9.0.0.4 added. [2g] Details Author: IBM MQ Document 3: [3a] .ibm.msg.client.wmq.common.internal.Reason.createException(Re ason.java:209) ... 9 more Caused by: com.ibm.mq.jmqi.JmqiException: CC=2;RC=6114 at com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.processExceptio nAfterOpen(JmqiOpenInterceptorImpl.java:712) at com.ibm.mq.ese.intercept.JmqiOpenInterceptorImpl.afterSpiOpen(Jm qiOpenInterceptorImpl.java:212) at com.ibm.mq.ese.jmqi.InterceptedJmqiImpl.spiOpen(InterceptedJmqiI mpl.java:411) at com.ibm.mq.ese.jmqi.ESEJMQI.spiOpen(ESEJMQI.java:513) at com.ibm.msg.client.wmq.internal.WMQConsumerShadow.initialize(WMQ ConsumerShadow.java:961) ... 7 more Caused by: The IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy. [3b] Reason Code: '6114' The IBM WebSphere MQ Document 4: [4a] link between the application and the client code is established dynamically at runtime. [4b] The MQI is available to applications running on the client platform. [4c] The queues and other IBM MQ objects are held on a queue manager that you have installed on a server machine. [4d] Click here to skip straight to download table Possible Uses • Why use IBM MQ clients? [4e] » Using IBM MQ clients is an efficient way of implementing IBM MQ messaging and queuing. [4f] » You can have an application that uses the MQI running on one machine and the queue manager running on a different machine, either physical or virtual. [4g] The benefits of doing this are: - There is no need for a full IBM MQ implementation on the client machine. [4h] - Hardware requirements on the client system are reduced. [4i] - System administration requirements are reduced. [4j] - An IBM MQ application, running on a client, can connect to multiple queue managers on different systems. [4k] - Alternative channels using different transmission protocols may be used. [4l] • What applications run on an IBM MQ client? [4m] » The full MQI is supported in the client environment and this enables almost any IBM MQ application to be relinked to run on an IBM MQ client. [4n] Link the application on the IBM MQ client to the MQIC library, rather than to the ",8,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the information provided, it appears that the error AMQ9050 regarding SYSTEM.PROTECTION.POLICY.QUEUE is related to the IBM WebSphere MQ Advanced Message Security (AMS) component. [c.] Document 1 mentions that starting with MQ V6, changes were made to the MQ JMS client code to provide the userid of the process to the MQ server. [d.] However, it does not mention anything about the SYSTEM.PROTECTION.POLICY.QUEUE error. [e.] Document 3 mentions that the IBM WebSphere MQ Advanced Message Security Java interceptor failed to obtain the security policy, which is related to the error code 6114. [f.] However, it does not mention the SYSTEM.PROTECTION.POLICY.QUEUE error. [g.] Document 4 mentions that using IBM MQ clients is an efficient way of implementing IBM MQ messaging and queuing, but it does not mention anything about the SYSTEM.PROTECTION.POLICY.QUEUE error. [h.] To answer the question, more information is required about the SYSTEM.PROTECTION.POLICY.QUEUE error and how it relates to the MQ AMS component.",success,66 "BPM AppTarget startup hangs during startup During startup of the apptarget, JVM hangs with the following messages [9/8/14 14:11:01:709 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W - The system has been waiting for the group replication lock to be released for the last 10 minutes. [9/8/14 14:11:32:810 CDT] 00000022 ThreadMonitor W WSVR0605W: Thread ""server.startup : 0"" (0000001f) has been active for 654582 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at java.lang.Thread.sleep(Native Method) at java.lang.Thread.sleep(Thread.java:896) at com.lombardisoftware.server.core.GroupCore.getAllGroups(GroupCore.java:545) at com.lombardisoftware.server.ejb.security.SecurityCore.listAllGroups(SecurityCore.java:566) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) ... [9/8/14 14:21:02:662 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W - The system has been waiting for the group replication lock to be released for the last 20 minutes. [9/8/14 14:31:03:193 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W -The system has been waiting for the group replication lock to be released for the last 30 minutes. [9/8/14 14:41:03:749 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W -The system has been waiting for the group replication lock to be released for the last 40 minutes."," TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). SYMPTOM The process creation might hang. In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. For example: [17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:140) at com.ibm.db2.jcc.t4.z.b(z.java:199) at com.ibm.db2.jcc.t4.z.c(z.java:259) at com.ibm.db2.jcc.t4.z.c(z.java:372) at com.ibm.db2.jcc.t4.z.v(z.java: --- ) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases --- ) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases --- occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. --- occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. ","The documents are missing some of the information required to answer the question. However, based on the provided information, it appears that the issue is related to a hung thread during the startup of the BPM AppTarget. The provided stack trace suggests that the thread is stuck in a sleep operation, specifically in the `java.lang.Thread.sleep(Native Method)` line. This is further confirmed by the repeated messages indicating that the system has been waiting for the group replication lock to be released for an extended period. However, without more information about the specific configuration, environment, or code changes that may have caused this issue, it is difficult to provide a more detailed diagnosis or solution. It would be helpful to have more context about the system, such as the version of the BPM software, the database configuration, and any recent changes to the code or environment.","[' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). \n\nSYMPTOM\nThe process creation might hang. In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. For example: \n\n[17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung.\nat java.net.SocketInputStream.socketRead0(Native Method)\nat java.net.SocketInputStream.read(SocketInputStream.java:140)\nat com.ibm.db2.jcc.t4.z.b(z.java:199)\nat com.ibm.db2.jcc.t4.z.c(z.java:259)\nat com.ibm.db2.jcc.t4.z.c(z.java:372)\nat com.ibm.db2.jcc.t4.z.v(z.java:', ') has been active\n for 602945 milliseconds and may be hung. There is/are 1\n thread(s) in total in the server that may be hung.\n at sun.misc.Unsafe.park(Native Method) at\n java.util.concurrent.locks.LockSupport.park(LockSupport.java:158\n )\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe\n ckInterrupt(AbstractQueuedSynchronizer.java:747)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue\n ued(AbstractQueuedSynchronizer.java:778)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab\n stractQueuedSynchronizer.java:1114)\n at\n java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant\n Lock.java:201)\n at\n java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java\n :262)\n at\n com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction\n Phase.java:2463)\n at\n com.ibm.wps.engine.phases', ') has been active\n for 602945 milliseconds and may be hung. There is/are 1\n thread(s) in total in the server that may be hung.\n at sun.misc.Unsafe.park(Native Method) at\n java.util.concurrent.locks.LockSupport.park(LockSupport.java:158\n )\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe\n ckInterrupt(AbstractQueuedSynchronizer.java:747)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue\n ued(AbstractQueuedSynchronizer.java:778)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab\n stractQueuedSynchronizer.java:1114)\n at\n java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant\n Lock.java:201)\n at\n java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java\n :262)\n at\n com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction\n Phase.java:2463)\n at\n com.ibm.wps.engine.phases', ' occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has\n been active for 628025 milliseconds and may be hung. There\n is/are 1 thread(s) in total in the server that may be hung.\n at\n com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C\n onnectionFactoryBuilderImpl.java:436)\n at\n javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer\n ence(NamingManager.java:501)\n at\n javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j\n ava:365)\n at\n com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE\n xt(Helpers.java:927)\n ...\n \n WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for\n 627799 milliseconds and may be hung. ', ' occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has\n been active for 628025 milliseconds and may be hung. There\n is/are 1 thread(s) in total in the server that may be hung.\n at\n com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C\n onnectionFactoryBuilderImpl.java:436)\n at\n javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer\n ence(NamingManager.java:501)\n at\n javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j\n ava:365)\n at\n com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE\n xt(Helpers.java:927)\n ...\n \n WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for\n 627799 milliseconds and may be hung. ']","Based on the provided context, the issue during the BPM AppTarget startup could be related to the group replication lock not being released, causing the JVM to hang. To resolve this issue, you can try the following steps: 1. Check if there are any deadlock conditions causing the group replication lock not to be released. 2. Analyze if there are any long-running processes or transactions that might be holding the lock. 3. Ensure that the group replication lock is released properly after its intended use to prevent such hanging issues during startup. If the issue persists, you may need to contact IBM support for further assistance or check for any available fixes or updates related to this specific problem.",0.7916666666666666,0.041666666666666664,0.0,0.0,"{""relevance_explanation"": ""The documents provided contain useful information for answering the question, particularly Document 0, which discusses a hung thread exception during process creation. Document 1, 2, 3, and 4 also provide relevant information about hung threads and thread detection messages. However, none of the documents directly address the specific issue of BPM AppTarget startup hanging during startup. The documents provide general information about hung threads, which can be used to inform the diagnosis of the issue."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""1a"", ""1b"", ""1c"", ""2a"", ""2b"", ""2c"", ""3a"", ""3c"", ""3d"", ""3e"", ""4a"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the issue is related to a hung thread during the startup of the BPM AppTarget, which is not directly supported by the documents. However, the documents do provide information about hung threads and thread detection messages, which can be used to inform the diagnosis of the issue. The response also mentions that the thread is stuck in a sleep operation, which is not supported by the documents. The response states that without more information about the specific configuration, environment, or code changes, it is difficult to provide a more detailed diagnosis or solution, which is a general statement and not directly supported by the documents. The response also mentions that it would be helpful to have more context about the system, which is a general statement and not directly supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported without a specific sentence in the documents, as it is expressing the inability to answer the question due to lack of relevant information in the provided context."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is not directly supported by the documents, as none of the documents specifically address the issue of BPM AppTarget startup hanging during startup."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is not supported by the documents, as none of the documents mention the `java.lang.Thread.sleep(Native Method)` line."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is not supported by the documents, as none of the documents mention the repeated messages indicating that the system has been waiting for the group replication lock to be released for an extended period."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported without a specific sentence in the documents, as it is expressing the inability to answer the question due to lack of relevant information in the provided context."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is a general statement and is not directly supported by the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",24,"Document 0: [0a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). [0b] SYMPTOM The process creation might hang. [0c] In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. [0d] For example: [17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. [0e] There is/are 1 thread(s) in total in the server that may be hung. [0f] at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:140) at com.ibm.db2.jcc.t4.z.b(z.java:199) at com.ibm.db2.jcc.t4.z.c(z.java:259) at com.ibm.db2.jcc.t4.z.c(z.java:372) at com.ibm.db2.jcc.t4.z.v(z.java: Document 1: [1a] ) has been active for 602945 milliseconds and may be hung. [1b] There is/are 1 thread(s) in total in the server that may be hung. [1c] at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases Document 2: [2a] ) has been active for 602945 milliseconds and may be hung. [2b] There is/are 1 thread(s) in total in the server that may be hung. [2c] at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases Document 3: [3a] occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [3b] . [3c] The SystemOut.log will show the following hung thread detection messages: . [3d] WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. [3e] There is/are 1 thread(s) in total in the server that may be hung. [3f] at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. Document 4: [4a] occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [4b] . [4c] The SystemOut.log will show the following hung thread detection messages: . [4d] WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. [4e] There is/are 1 thread(s) in total in the server that may be hung. [4f] at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. ",6,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the provided information, it appears that the issue is related to a hung thread during the startup of the BPM AppTarget. [c.] The provided stack trace suggests that the thread is stuck in a sleep operation, specifically in the `java.lang.Thread.sleep(Native Method)` line. [d.] This is further confirmed by the repeated messages indicating that the system has been waiting for the group replication lock to be released for an extended period. [e.] However, without more information about the specific configuration, environment, or code changes that may have caused this issue, it is difficult to provide a more detailed diagnosis or solution. [f.] It would be helpful to have more context about the system, such as the version of the BPM software, the database configuration, and any recent changes to the code or environment.",success,67 Limitations of sylog-TCP log target using DataPower Gateways I am trying to configure a log target using type syslog-TCP. It seems that the payload is getting truncated when I try to record custom logs to it using log-action. Why is this? How can I workaround it. ," screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] Under the Event Subscriptions tab, you can select all and debug as indicated here: [/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] * * 6. Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain. Syslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. NFS: All NFS limitations apply from file size and permission settings. This is a more common approach using an NFS static mount to capture a log target and can allow for --- datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this --- datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this --- traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. Name the log target 2. Select Target Type of syslog 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 --- traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. Name the log target 2. Select Target Type of syslog 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1",The documents are missing some of the information required to answer the question.,"[' screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] \n\n \n\nUnder the Event Subscriptions tab, you can select all and debug as indicated here: \n\n\n[/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] \n\n * \n * 6. Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain.\n\n\nSyslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. \n\n \n\nNFS:\nAll NFS limitations apply from file size and permission settings. This is a more common approach using an NFS static mount to capture a log target and can allow for', 'datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. \n\nCAUSE\nThe DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. \n\nIt should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this', 'datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. \n\nCAUSE\nThe DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. \n\nIt should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. There is a prioritization of events within the device and client traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this', ' traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. \n\n \n\nSyslog: \n\n* The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. \n\nTo create the new log target, go into the default domain: Objects > Log Targets \n\nConfigure the log target with settings as follows from the WebGUI: \n\n 1. Name the log target \n 2. Select Target Type of syslog \n 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target \n 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1', ' traffic always comes first. Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI.\n\n\nRESOLVING THE PROBLEM\nConfigure a server daemon to listen and capture the DataPower devices events. First, this example shows how to create the log target sending events to a syslog destination. The other examples listed below will have their own strong points to be considered depending on the problem scenario. \n\n \n\nSyslog: \n\n* The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. \n\nTo create the new log target, go into the default domain: Objects > Log Targets \n\nConfigure the log target with settings as follows from the WebGUI: \n\n 1. Name the log target \n 2. Select Target Type of syslog \n 3. Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target \n 4. Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 \n 5. Take all other defaults\n\n\n\n[/support/docview.wss?uid=swg21269136&aid=1']","Based on the context provided, there are a few key points regarding the limitations of using a syslog-TCP log target on DataPower Gateways: 1. Syslog over TCP has no inherent size limitation, unlike syslog over UDP which has a typical 1024 byte limit per packet. 2. However, the DataPower implementation of syslog-TCP may have an internal limit on the size of log messages that can be sent. This could explain why the log payload is getting truncated. 3. The context mentions that the truncation is occurring when trying to record ""custom logs"" using the log-action. This suggests that the size of the custom log data being generated exceeds the internal limit of the syslog-TCP implementation on DataPower. Possible workarounds: 1. Reduce the size/content of the custom log data being generated, keeping it within the limits of the syslog-TCP implementation on DataPower. 2. Use a different log target type instead of syslog-TCP, such as: - File type log target - This can handle larger log payloads as it writes directly to a file on the DataPower filesystem. - HTTP log target - This can POST the log data to an external HTTP server, avoiding any internal size limits. 3. Upgrade to the latest DataPower firmware/fix pack, as later versions may have increased the internal limits for syslog-TCP log targets. 4. Engage IBM support to further investigate the specific size limitations of the syslog-TCP implementation on your DataPower version, and see if there are any other workarounds or configuration options available. The key is to understand the specific limitations of the syslog-TCP implementation on your DataPower appliance, and then adjust your logging strategy accordingly to ensure full log data is captured as needed.",0.48936170212765956,0.0,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. They provide details about configuring log targets, syslog protocol, and potential limitations. Specifically, Document 0 mentions the IP address of the remote syslog server and the port it listens on. Documents 1 and 2 discuss the finite space on the DataPower device for holding log files and the potential for log events to be dropped. Documents 3 and 4 provide steps for creating a log target and configuring it to send events to a syslog destination. However, none of the documents directly address the issue of payload truncation when using syslog-TCP log targets."", ""all_relevant_sentence_keys"": [""0a"", ""0c"", ""0d"", ""0e"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""3f"", ""3g"", ""3h"", ""3i"", ""3j"", ""3k"", ""3l"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is partially supported by the documents, as they do provide some relevant information about configuring log targets and syslog protocol, but they do not directly address the issue of payload truncation when using syslog-TCP log targets."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is partially supported by the documents, as they do provide some relevant information, but they do not directly address the issue of payload truncation when using syslog-TCP log targets."", ""supporting_sentence_keys"": [], ""fully_supported"": false}], ""all_utilized_sentence_keys"": []}",47,"Document 0: [0a] screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [0b] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1] [/support/docview.wss?uid=swg21269136&aid=1] Under the Event Subscriptions tab, you can select all and debug as indicated here: [/support/docview.wss?uid=swg21269136&aid=2] [/support/docview.wss?uid=swg21269136&aid=2] * * 6. [0c] Generate log events in the DataPower by using some transactions, for example by saving the configuration from the WebGUI or running some test load into a domain. [0d] Syslog-ng, will simply work over the TCP protocol to ensure the packet is delivered to the destination. [0e] The same consideration should be applied to a device under high load in that a log event could be dropped if not able to be wrote out to the network within time. [0f] NFS: All NFS limitations apply from file size and permission settings. [0g] This is a more common approach using an NFS static mount to capture a log target and can allow for Document 1: [1a] datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. [1b] This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. [1c] CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. [1d] It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. [1e] There is a prioritization of events within the device and client traffic always comes first. [1f] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [1g] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [1h] First, this Document 2: [2a] datapower; 7993; machine type 7993; logging; off device; off device logging; log target; off-device; syslog; debug log level; debug; log level TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote gives an example of how to enable off-device logging on an IBM® WebSphere® DataPower® appliance. [2b] This can be very helpful when a debug log level is needed to help isolate a problem or monitor behavior over a long period of time or can be used in production environment as DataPower only keeps a limited number of log files (the default is 3 files) in the file system in a rotational basis. [2c] CAUSE The DataPower device has a finite amount of space to hold larger than average log files or long term logging needs in production environment. [2d] It should be noted that if used while debugging at load or in a capacity issue, log events may be dropped. [2e] There is a prioritization of events within the device and client traffic always comes first. [2f] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [2g] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [2h] First, this Document 3: [3a] traffic always comes first. [3b] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [3c] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [3d] First, this example shows how to create the log target sending events to a syslog destination. [3e] The other examples listed below will have their own strong points to be considered depending on the problem scenario. [3f] Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. [3g] To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. [3h] Name the log target 2. [3i] Select Target Type of syslog 3. [3j] Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. [3k] Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [3l] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 Document 4: [4a] traffic always comes first. [4b] Log events dropped can be confirmed or counted from the Status>Log Targets menu in the WebGUI. [4c] RESOLVING THE PROBLEM Configure a server daemon to listen and capture the DataPower devices events. [4d] First, this example shows how to create the log target sending events to a syslog destination. [4e] The other examples listed below will have their own strong points to be considered depending on the problem scenario. [4f] Syslog: * The syslog protocol operates over UDP which has no guarantee on packet delivery - a fast fire and forget method. [4g] To create the new log target, go into the default domain: Objects > Log Targets Configure the log target with settings as follows from the WebGUI: 1. [4h] Name the log target 2. [4i] Select Target Type of syslog 3. [4j] Fill in the Local Identifier with a descriptive string that may be used by a remote recipient to identify this specific log target 4. [4k] Enter the Remote Host Address and the Remote IP Port as in the screen shot wherex.x.x.x is the IP address of the remote syslog server that listens on port 514 5. [4l] Take all other defaults [/support/docview.wss?uid=swg21269136&aid=1 ",1,[a.] The documents are missing some of the information required to answer the question.,success,68 "IBM Integration Designer could not connect to the DataPower appliance. I am using WDP XI52 with Firmware 7.0.0.7 and IID 7.5.1. When I try to connect WDP from [DataPower Appliances] View in IID, I got a error message as follows : ""SSL handshake on the connection to the DataPower appliance ""x.x.x.x"" was not successful. Contact the DataPower administrator."" This situations occurred since WDP Firmware had upgraded from 7.0.0.2 to 7.0.0.5. (Now it was upgraded to 7.0.0.7) Could you please let me know what I should check to solve this problem? Please note that this WDP works normally and a network is normal. Also, I can connect it by using WebGUI and SSH terminal. And I've checked that IP , XML Management Interface Port, Web Management Service Port and account/password are correct."," * Transfer the firmware image to the appliance * Install the firmware image 3. Verify that the appliance has the Application Optimization feature. * From the WebGUI, click Status -> System -> Device Features. The list includes Option for Application Optimization. * From the command line, issue the show features command. The list includes AppOpt. If the installation is successful and the list does not include the Application Optimization feature, the most likely reason is that the firmware image was for a different appliance. Each firmware image to add the Application Optimization feature uses the serial number of the appliance as the key. If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the Application for Optimization feature is not available. If you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the Application Optimization feature, contact IBM Support [http://www-01.ibm.com/support/docview.wss?uid=swg21236322]. Contacting IBM Support When reporting the problem to IBM Support, the representative will need your Controlled Access Key in addition to the standard information to include. Go to Contact --- Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. You are now ready to continue to Part 2 to download the firmware image. Part 2: Downloading the firmware image. 1. Download the image. 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. Part 3: Preparing for the firmware upgrade. Review the installation instructions and prepare your appliance for the firmware upgrade. 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg --- * DCO Part 5: Installing the firmware image. Install the firmware image. XG45 firmware images selectively install only the features licensed for the appliance. In order to make the Data Integration Module features available, the firmware must be upgrade after installing the license image. 1. Download the firmware image for your appliance model and licenses from FixCentral 2. Upgrade the appliance firmware following the upgrade documentation in the information center 3. Repeat part 4 step 3 and ensure all of the licenses are both enabled and available. If the installation is successful and the list does not include the features for the Data Integration Module, the most likely reason is that the firmware image was for a different appliance. Each firmware image to add the Data Integration Module uses the serial number of the appliance as the key. If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the features for the Data Integration Module are not available. If you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the features for the Data Integration Module, contact IBM Support [http://www-01.ibm --- 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. 2. Save the current configuration. * From the WebGUI, click Save Config. * From the command line, issue the write memory command. 3. Create a backup of the entire system, and store the configuration in a safe location off of the appliance. 4. Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. 5. Make sure that the passwords for both accounts were recently changed. Part 4: Installing the license image. Install the license image. Each license image uses the serial number of the appliance as the key. 1. Remove appliance from production. --- Access the product library page [http://www.ibm.com/software/integration/datapower/library/documentation/]. Chose the firmware level Click on the Information Center link What you need to install the appliance in the rack or the cabinet: * * * What you need to configure and initialize the appliance: * A personal computer (PC) with: * For a M/T 9235 on of the following: * serial port connection * docking station with a serial port connection, * USB to serial port connection adapter * For a M/T 4195 * Either a concurrent-KVM (cKVM) or a Serial ove LAN (SOL) console connection * For a M/T 7199 or 7198 * Use the USB serial console cable (USB to RJ45) or DE-9 serial console cable (RJ45 to DB9) supplied with the appliance. The drivers for the USB to serial console cable provided with the appliance are on the IBM® WebSphere® DataPower SOA Appliances: Resource Kit CD in an archive file. The driver for Windows systems is in the driver/win/ directory. The drivers for",The documents are missing some of the information required to answer the question.,"[' * Transfer the firmware image to the appliance \n * Install the firmware image\n \n \n 3. Verify that the appliance has the Application Optimization feature. * From the WebGUI, click Status -> System -> Device Features. The list includes Option for Application Optimization. \n * From the command line, issue the show features command. The list includes AppOpt.\n \n \n\n\nIf the installation is successful and the list does not include the Application Optimization feature, the most likely reason is that the firmware image was for a different appliance. Each firmware image to add the Application Optimization feature uses the serial number of the appliance as the key. If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the Application for Optimization feature is not available. \n\nIf you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the Application Optimization feature, contact IBM Support [http://www-01.ibm.com/support/docview.wss?uid=swg21236322]. \n\nContacting IBM Support \nWhen reporting the problem to IBM Support, the representative will need your Controlled Access Key in addition to the standard information to include. Go to Contact', ' Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. \n 3. Sign in using your IBM user ID and password. Register, if you do not have an ID. \n 4. Enter the Controlled Access Key in the letter to access the web page containing the firmware images. Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1.\n\n\nYou are now ready to continue to Part 2 to download the firmware image. \n\nPart 2: Downloading the firmware image. \n 1. Download the image. \n 2. Do not transfer the image to the appliance at this time. You will install the image in Part 4: Installing the firmware image. \n\n\nPart 3: Preparing for the firmware upgrade. \nReview the installation instructions and prepare your appliance for the firmware upgrade. \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg', ' * DCO\n \n \n \n \n\n\nPart 5: Installing the firmware image. \nInstall the firmware image. XG45 firmware images selectively install only the features licensed for the appliance. In order to make the Data Integration Module features available, the firmware must be upgrade after installing the license image. \n 1. Download the firmware image for your appliance model and licenses from FixCentral \n 2. Upgrade the appliance firmware following the upgrade documentation in the information center \n 3. Repeat part 4 step 3 and ensure all of the licenses are both enabled and available.\n\n\nIf the installation is successful and the list does not include the features for the Data Integration Module, the most likely reason is that the firmware image was for a different appliance. Each firmware image to add the Data Integration Module uses the serial number of the appliance as the key. If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the features for the Data Integration Module are not available. \n\nIf you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the features for the Data Integration Module, contact IBM Support [http://www-01.ibm', ' \n 1. Read the upgrade documentation in the version-specific DataPower information center. Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654] technical flash. The steps in this flash provide additional information to use with the upgrade documentation in the information center. \n 2. Save the current configuration. * From the WebGUI, click Save Config. \n * From the command line, issue the write memory command. \n \n \n 3. Create a backup of the entire system, and store the configuration in a safe location off of the appliance. \n 4. Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. \n 5. Make sure that the passwords for both accounts were recently changed.\n\n\nPart 4: Installing the license image. \nInstall the license image. Each license image uses the serial number of the appliance as the key. \n 1. Remove appliance from production.', ' Access the product library page [http://www.ibm.com/software/integration/datapower/library/documentation/]. Chose the firmware level Click on the Information Center link \n\n\nWhat you need to install the appliance in the rack or the cabinet: * \n * \n * \n\n\nWhat you need to configure and initialize the appliance: * A personal computer (PC) with: * For a M/T 9235 on of the following: * serial port connection \n * docking station with a serial port connection, \n * USB to serial port connection adapter\n \n \n * For a M/T 4195 * Either a concurrent-KVM (cKVM) or a Serial ove LAN (SOL) console connection\n \n \n * For a M/T 7199 or 7198 * Use the USB serial console cable (USB to RJ45) or DE-9 serial console cable (RJ45 to DB9) supplied with the appliance. \n \n The drivers for the USB to serial console cable provided with the appliance are on the IBM® WebSphere® DataPower SOA Appliances: Resource Kit CD in an archive file.\n \n The driver for Windows systems is in the driver/win/ directory. \n The drivers for']","Based on the information provided, it seems that the issue is related to the SSL/TLS configuration between the IBM Integration Designer (IID) and the DataPower appliance. Here are some steps you can take to troubleshoot and resolve the problem: 1. **Check the SSL/TLS configuration on the DataPower appliance**: - Ensure that the SSL/TLS configuration on the DataPower appliance is up-to-date and secure. - Verify that the DataPower appliance is configured to use TLS 1.1 or TLS 1.2 and that older versions of SSL/TLS (e.g., SSL 3.0, TLS 1.0) are disabled. - Ensure that the DataPower appliance is not vulnerable to the BEAST (Browser Exploit Against SSL/TLS) attack by enabling the appropriate mitigations. 2. **Verify the SSL/TLS configuration in IBM Integration Designer (IID)**: - In IID, go to the ""DataPower Appliances"" view and select the DataPower appliance. - Right-click on the appliance and select ""Properties"". - In the ""Properties"" window, go to the ""SSL/TLS"" tab and ensure that the settings match the configuration on the DataPower appliance. - Try connecting to the DataPower appliance again. 3. **Check the SSL/TLS cipher suites**: - Ensure that the SSL/TLS cipher suites configured on the DataPower appliance are compatible with the ones supported by IID. - You can check the supported cipher suites in IID by going to ""Window"" > ""Preferences"" > ""WebSphere DataPower"" > ""SSL/TLS Cipher Suites"". 4. **Verify the SSL/TLS certificates**: - Ensure that the SSL/TLS certificates used by the DataPower appliance are valid and trusted by IID. - If necessary, import the DataPower appliance's SSL/TLS certificate into the trust store used by IID. 5. **Check the network connectivity**: - Ensure that the network connection between IID and the DataPower appliance is stable and that there are no firewall or network-related issues. - Try connecting to the DataPower appliance from a different network or device to rule out any local network problems. 6. **Update the firmware and IBM Integration Designer (IID)**: - Consider upgrading the DataPower appliance firmware to the latest version, as newer versions may include bug fixes or improvements related to SSL/TLS connectivity. - Ensure that you are using the latest version of IBM Integration Designer (IID) that is compatible with the DataPower appliance firmware version. If the issue persists after trying these steps, you may need to contact IBM Support for further assistance in troubleshooting the SSL/TLS connectivity between the IBM Integration Designer and the DataPower appliance.",0.0,0.0,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to solve the problem of IBM Integration Designer not being able to connect to the DataPower appliance. However, Document 0, Document 1, Document 2, and Document 3 contain general information about firmware installation, upgrade, and configuration, which might be indirectly useful. Document 4 provides information about configuring and initializing the appliance, but it does not directly address the connection issue. The question seems to require specific knowledge about the DataPower appliance and its interaction with IBM Integration Designer, which is not fully covered in the provided documents."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide direct solutions to the problem of IBM Integration Designer not being able to connect to the DataPower appliance. The response does not make any other claims, so it is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide direct information to solve the problem of IBM Integration Designer not being able to connect to the DataPower appliance."", ""supporting_sentence_keys"": [], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",67,"Document 0: [0a] * Transfer the firmware image to the appliance * Install the firmware image 3. [0b] Verify that the appliance has the Application Optimization feature. [0c] * From the WebGUI, click Status -> System -> Device Features. [0d] The list includes Option for Application Optimization. [0e] * From the command line, issue the show features command. [0f] The list includes AppOpt. [0g] If the installation is successful and the list does not include the Application Optimization feature, the most likely reason is that the firmware image was for a different appliance. [0h] Each firmware image to add the Application Optimization feature uses the serial number of the appliance as the key. [0i] If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the Application for Optimization feature is not available. [0j] If you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the Application Optimization feature, contact IBM Support [http://www-01.ibm.com/support/docview.wss?uid=swg21236322]. [0k] Contacting IBM Support When reporting the problem to IBM Support, the representative will need your Controlled Access Key in addition to the standard information to include. [0l] Go to Contact Document 1: [1a] Download letter to access the WebSphere DataPower Registered Downloads portal [http://www.ibm.com/services/forms/preLogin.do?lang=en_US&source=swg-datapowerapps]. [1b] 3. [1c] Sign in using your IBM user ID and password. [1d] Register, if you do not have an ID. [1e] 4. [1f] Enter the Controlled Access Key in the letter to access the web page containing the firmware images. [1g] Ensure that the first 7-characters of the Controlled Access Key in the letter matches the serial number for the appliance that you obtained in step 1. [1h] You are now ready to continue to Part 2 to download the firmware image. [1i] Part 2: Downloading the firmware image. [1j] 1. [1k] Download the image. [1l] 2. [1m] Do not transfer the image to the appliance at this time. [1n] You will install the image in Part 4: Installing the firmware image. [1o] Part 3: Preparing for the firmware upgrade. [1p] Review the installation instructions and prepare your appliance for the firmware upgrade. [1q] 1. [1r] Read the upgrade documentation in the version-specific DataPower information center. [1s] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg Document 2: [2a] * DCO Part 5: Installing the firmware image. [2b] Install the firmware image. [2c] XG45 firmware images selectively install only the features licensed for the appliance. [2d] In order to make the Data Integration Module features available, the firmware must be upgrade after installing the license image. [2e] 1. [2f] Download the firmware image for your appliance model and licenses from FixCentral 2. [2g] Upgrade the appliance firmware following the upgrade documentation in the information center 3. [2h] Repeat part 4 step 3 and ensure all of the licenses are both enabled and available. [2i] If the installation is successful and the list does not include the features for the Data Integration Module, the most likely reason is that the firmware image was for a different appliance. [2j] Each firmware image to add the Data Integration Module uses the serial number of the appliance as the key. [2k] If you install a downloaded image to a different appliance, you will notice that the firmware is upgraded to that firmware level and that the features for the Data Integration Module are not available. [2l] If you accessed the download site using the Controlled Access Key and installed the downloaded image to the appliance with the matching serial number and the feature list does not include the features for the Data Integration Module, contact IBM Support [http://www-01.ibm Document 3: [3a] 1. [3b] Read the upgrade documentation in the version-specific DataPower information center. [3c] Instructions for accessing the correct information center is in the [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654]IBM WebSphere DataPower Product Documentation Portal [http://www-01.ibm.com/support/docview.wss?rs=2362&uid=swg21377654] technical flash. [3d] The steps in this flash provide additional information to use with the upgrade documentation in the information center. [3e] 2. [3f] Save the current configuration. [3g] * From the WebGUI, click Save Config. [3h] * From the command line, issue the write memory command. [3i] 3. [3j] Create a backup of the entire system, and store the configuration in a safe location off of the appliance. [3k] 4. [3l] Confirm that you have a working admin account and a back up privileged account that can change the password for the admin account, if needed. [3m] 5. [3n] Make sure that the passwords for both accounts were recently changed. [3o] Part 4: Installing the license image. [3p] Install the license image. [3q] Each license image uses the serial number of the appliance as the key. [3r] 1. [3s] Remove appliance from production. Document 4: [4a] Access the product library page [http://www.ibm.com/software/integration/datapower/library/documentation/]. [4b] Chose the firmware level Click on the Information Center link What you need to install the appliance in the rack or the cabinet: * * * What you need to configure and initialize the appliance: * A personal computer (PC) with: * For a M/T 9235 on of the following: * serial port connection * docking station with a serial port connection, * USB to serial port connection adapter * For a M/T 4195 * Either a concurrent-KVM (cKVM) or a Serial ove LAN (SOL) console connection * For a M/T 7199 or 7198 * Use the USB serial console cable (USB to RJ45) or DE-9 serial console cable (RJ45 to DB9) supplied with the appliance. [4c] The drivers for the USB to serial console cable provided with the appliance are on the IBM® WebSphere® DataPower SOA Appliances: Resource Kit CD in an archive file. [4d] The driver for Windows systems is in the driver/win/ directory. [4e] The drivers for ",1,[a.] The documents are missing some of the information required to answer the question.,success,69 "BPM AppTarget startup hangs during startup During startup of the apptarget, JVM hangs with the following messages [9/8/14 14:11:01:709 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W - The system has been waiting for the group replication lock to be released for the last 10 minutes. [9/8/14 14:11:32:810 CDT] 00000022 ThreadMonitor W WSVR0605W: Thread ""server.startup : 0"" (0000001f) has been active for 654582 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at java.lang.Thread.sleep(Native Method) at java.lang.Thread.sleep(Thread.java:896) at com.lombardisoftware.server.core.GroupCore.getAllGroups(GroupCore.java:545) at com.lombardisoftware.server.ejb.security.SecurityCore.listAllGroups(SecurityCore.java:566) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) ... [9/8/14 14:21:02:662 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W - The system has been waiting for the group replication lock to be released for the last 20 minutes. [9/8/14 14:31:03:193 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W -The system has been waiting for the group replication lock to be released for the last 30 minutes. [9/8/14 14:41:03:749 CDT] 0000001f wle W com.lombardisoftware.server.core.GroupCore getAllGroups() CWLND0004W -The system has been waiting for the group replication lock to be released for the last 40 minutes."," TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). SYMPTOM The process creation might hang. In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. For example: [17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:140) at com.ibm.db2.jcc.t4.z.b(z.java:199) at com.ibm.db2.jcc.t4.z.c(z.java:259) at com.ibm.db2.jcc.t4.z.c(z.java:372) at com.ibm.db2.jcc.t4.z.v(z.java: --- ) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases --- ) has been active for 602945 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases --- occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. --- occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. . The SystemOut.log will show the following hung thread detection messages: . WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung. at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. ","The documents are missing some of the information required to answer the question. However, based on the provided information, it appears that the issue is related to a hung thread during the startup of the BPM AppTarget. The provided logs show a thread named ""server.startup : 0"" that has been active for a long time and may be hung. The stack trace indicates that the thread is waiting for a group replication lock to be released. Document 0 mentions a similar issue with a thread being blocked when starting a process instance using the startProcessByName() JavaScript method, but it does not provide any information about group replication locks. Document 1 and Document 2 show similar stack traces with threads being hung, but they do not mention group replication locks. Document 3 and Document 4 describe an issue with threads hanging when stopping an application that contains a resource adapter module, but they do not provide any information about group replication locks or the startup of the BPM AppTarget. To provide a more accurate answer, additional information about the group replication lock and its relationship to the startup of the BPM AppTarget would be required.","[' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). \n\nSYMPTOM\nThe process creation might hang. In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. For example: \n\n[17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. There is/are 1 thread(s) in total in the server that may be hung.\nat java.net.SocketInputStream.socketRead0(Native Method)\nat java.net.SocketInputStream.read(SocketInputStream.java:140)\nat com.ibm.db2.jcc.t4.z.b(z.java:199)\nat com.ibm.db2.jcc.t4.z.c(z.java:259)\nat com.ibm.db2.jcc.t4.z.c(z.java:372)\nat com.ibm.db2.jcc.t4.z.v(z.java:', ') has been active\n for 602945 milliseconds and may be hung. There is/are 1\n thread(s) in total in the server that may be hung.\n at sun.misc.Unsafe.park(Native Method) at\n java.util.concurrent.locks.LockSupport.park(LockSupport.java:158\n )\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe\n ckInterrupt(AbstractQueuedSynchronizer.java:747)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue\n ued(AbstractQueuedSynchronizer.java:778)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab\n stractQueuedSynchronizer.java:1114)\n at\n java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant\n Lock.java:201)\n at\n java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java\n :262)\n at\n com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction\n Phase.java:2463)\n at\n com.ibm.wps.engine.phases', ') has been active\n for 602945 milliseconds and may be hung. There is/are 1\n thread(s) in total in the server that may be hung.\n at sun.misc.Unsafe.park(Native Method) at\n java.util.concurrent.locks.LockSupport.park(LockSupport.java:158\n )\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe\n ckInterrupt(AbstractQueuedSynchronizer.java:747)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue\n ued(AbstractQueuedSynchronizer.java:778)\n at\n java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab\n stractQueuedSynchronizer.java:1114)\n at\n java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant\n Lock.java:201)\n at\n java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java\n :262)\n at\n com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction\n Phase.java:2463)\n at\n com.ibm.wps.engine.phases', ' occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has\n been active for 628025 milliseconds and may be hung. There\n is/are 1 thread(s) in total in the server that may be hung.\n at\n com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C\n onnectionFactoryBuilderImpl.java:436)\n at\n javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer\n ence(NamingManager.java:501)\n at\n javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j\n ava:365)\n at\n com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE\n xt(Helpers.java:927)\n ...\n \n WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for\n 627799 milliseconds and may be hung. ', ' occur when stopping an application\n that contains a resource adapter module, which causes two\n threads to hang and the application to fail to stop.\n .\n The SystemOut.log will show the following hung thread detection\n messages:\n .\n WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has\n been active for 628025 milliseconds and may be hung. There\n is/are 1 thread(s) in total in the server that may be hung.\n at\n com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C\n onnectionFactoryBuilderImpl.java:436)\n at\n javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer\n ence(NamingManager.java:501)\n at\n javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j\n ava:365)\n at\n com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE\n xt(Helpers.java:927)\n ...\n \n WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for\n 627799 milliseconds and may be hung. ']","Based on the provided context, it seems that the startup of the BPM AppTarget is getting hung due to a lock that is not being released. The key points are: 1. During startup, the JVM is hanging with the message ""Thread ""server.startup : 0"" (0000001f) has been active for 654582 milliseconds and may be hung."" 2. The log messages indicate that the system is waiting for the ""group replication lock"" to be released, and this wait is increasing in duration (10 minutes, 20 minutes, 30 minutes, 40 minutes). This issue seems to be related to the APAR JR52842, which describes a similar problem where a fix was required to properly handle trailing blanks in group names during the group replication process. To resolve this issue, the suggested steps are: 1. Identify and remove any duplicate groups with trailing spaces in the group names. This can be done by running the SQL queries provided in the APAR description. 2. Apply the fix that was delivered for APAR JR52842. This fix properly handles the group replication process and should resolve the lock issue during startup. 3. If the issue persists even after applying the fix, you may need to investigate further to identify any other potential issues related to the group replication process or database connectivity that could be causing the hang. The key is to address the root cause of the lock not being released, which appears to be related to the group replication process and potential issues with group names. Applying the appropriate fix and cleaning up any duplicate groups should help resolve the startup hang issue.",0.0,0.0,0.0,0.0,,24,"Document 0: [0a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Under certain circumstances, starting a process instance using the startProcessByName() JavaScript method might be blocked if it is called by a service that is attached to an undercover agent (UCA). [0b] SYMPTOM The process creation might hang. [0c] In the SystemOut.log file, you see a hung thread exception for a thread holding a database connection. [0d] For example: [17.07.14 15:10:55:669 CEST] 000000bd ThreadMonitor W WSVR0605W: Thread ""WorkManager.bpm-em-workmanager : 0"" (0000041d) has been active for 745100 milliseconds and may be hung. [0e] There is/are 1 thread(s) in total in the server that may be hung. [0f] at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(SocketInputStream.java:140) at com.ibm.db2.jcc.t4.z.b(z.java:199) at com.ibm.db2.jcc.t4.z.c(z.java:259) at com.ibm.db2.jcc.t4.z.c(z.java:372) at com.ibm.db2.jcc.t4.z.v(z.java: Document 1: [1a] ) has been active for 602945 milliseconds and may be hung. [1b] There is/are 1 thread(s) in total in the server that may be hung. [1c] at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases Document 2: [2a] ) has been active for 602945 milliseconds and may be hung. [2b] There is/are 1 thread(s) in total in the server that may be hung. [2c] at sun.misc.Unsafe.park(Native Method) at java.util.concurrent.locks.LockSupport.park(LockSupport.java:158 ) at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndChe ckInterrupt(AbstractQueuedSynchronizer.java:747) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQue ued(AbstractQueuedSynchronizer.java:778) at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(Ab stractQueuedSynchronizer.java:1114) at java.util.concurrent.locks.ReentrantLock$FairSync.lock(Reentrant Lock.java:201) at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java :262) at com.ibm.wps.engine.phases.WPActionPhase.processPortlets(WPAction Phase.java:2463) at com.ibm.wps.engine.phases Document 3: [3a] occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [3b] . [3c] The SystemOut.log will show the following hung thread detection messages: . [3d] WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. [3e] There is/are 1 thread(s) in total in the server that may be hung. [3f] at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. Document 4: [4a] occur when stopping an application that contains a resource adapter module, which causes two threads to hang and the application to fail to stop. [4b] . [4c] The SystemOut.log will show the following hung thread detection messages: . [4d] WSVR0605W: Thread ""HAManager.thread.pool : 1"" (00000017) has been active for 628025 milliseconds and may be hung. [4e] There is/are 1 thread(s) in total in the server that may be hung. [4f] at com.ibm.ejs.j2c.ConnectionFactoryBuilderImpl.getObjectInstance(C onnectionFactoryBuilderImpl.java:436) at javax.naming.spi.NamingManager.getObjectInstanceByFactoryInRefer ence(NamingManager.java:501) at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.j ava:365) at com.ibm.ws.naming.util.Helpers.processSerializedObjectForLookupE xt(Helpers.java:927) ... WSVR0605W: Thread ""Default : 4"" (0000003e) has been active for 627799 milliseconds and may be hung. ",8,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the provided information, it appears that the issue is related to a hung thread during the startup of the BPM AppTarget. [c.] The provided logs show a thread named ""server.startup : 0"" that has been active for a long time and may be hung. [d.] The stack trace indicates that the thread is waiting for a group replication lock to be released. [e.] Document 0 mentions a similar issue with a thread being blocked when starting a process instance using the startProcessByName() JavaScript method, but it does not provide any information about group replication locks. [f.] Document 1 and Document 2 show similar stack traces with threads being hung, but they do not mention group replication locks. [g.] Document 3 and Document 4 describe an issue with threads hanging when stopping an application that contains a resource adapter module, but they do not provide any information about group replication locks or the startup of the BPM AppTarget. [h.] To provide a more accurate answer, additional information about the group replication lock and its relationship to the startup of the BPM AppTarget would be required.",attribution_failed,70 Is there a security vulnerability in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager? Is there a security vulnerability in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager?," SECURITY BULLETIN SUMMARY IBM Tivoli Netcool Configuration Manager has addressed the following vulnerability. There is a potential information disclosure in WebSphere Application Server. VULNERABILITY DETAILS CVEID: CVE-2017-1743 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1743] DESCRIPTION: IBM WebSphere Application Server could allow a remote attacker to obtain sensitive information caused by improper handling of Administrative Console panel fields. When exploited an attacker could browse the file system. CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/134933 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134933] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletin(s) for vulnerability details and information about --- ED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletin(s) for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. Principal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM Tivoli Netcool Configuration Manager 6.4.1 IBM Tivoli Netcool Configuration Manager 6.4.1.4 Users are recommended to apply IBM WebSphere version 7.0.0 Security Interim Fixes Information Disclosure in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg22013601] See Section ""For V7.0.0.0 through 7.0.0.45:"" IBM Tivoli Netcool Configuration Manager 6.4.2.0 - 6.4.2.6 IBM Tivoli Netcool Configuration Manager --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of Tivoli Netcool Performance Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Consult the security bulletin [http://www-01.ibm.com/support/docview.wss?uid=swg21701503]Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version Tivoli Netcool Performance Manager 1.4.1 IBM WebSphere Application Server 8.5.0.1 Tivoli Network Performance Manager 1.4 IBM WebSphere version 8.5.0.1 (Bundled in the Jazz for Service Management version 1.1.0.2) Tivoli Network Performance Manager 1.3.3 IBM WebSphere version 7.0.0.x (Bundled the TIP version 2.1.0 --- ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. CVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450] DESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system. CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; IBM WebSphere Application Server is a required product for IBM Tivoli Netcool Configuration Manager version 6.4.2. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletin Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. Principal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM","Yes, there are security vulnerabilities in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager. Document 0 mentions a potential information disclosure in WebSphere Application Server (CVE-2017-1743), which could allow a remote attacker to obtain sensitive information and browse the file system. Document 1 mentions a security bulletin for IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1, and recommends applying IBM WebSphere version 7.0.0 Security Interim Fixes. Document 2 mentions a security vulnerability affecting IBM WebSphere Application Server (CVE-2015-7450), which could allow a remote attacker to execute arbitrary code on the system. Document 3 provides more details about the CVE-2015-7450 vulnerability, which affects IBM WebSphere Application Server shipped as a component of IBM Tivoli Netcool Configuration Manager. Document 4 mentions a security vulnerability in WebSphere Application Server (CVE-2017-1681), which could allow a remote attacker to obtain sensitive information. Therefore, yes, there are security vulnerabilities in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager.","[' SECURITY BULLETIN\n\nSUMMARY\n IBM Tivoli Netcool Configuration Manager has addressed the following vulnerability.\nThere is a potential information disclosure in WebSphere Application Server. \n\n\n\nVULNERABILITY DETAILS\n\nCVEID: CVE-2017-1743 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1743]\nDESCRIPTION: IBM WebSphere Application Server could allow a remote attacker to obtain sensitive information caused by improper handling of Administrative Console panel fields. When exploited an attacker could browse the file system.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/134933 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134933] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N) \n\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2\n\nREMEDIATION/FIXES\nRefer to the following security bulletin(s) for vulnerability details and information about', 'ED PRODUCTS AND VERSIONS\nIBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2\n\nREMEDIATION/FIXES\nRefer to the following security bulletin(s) for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. \n\n \n\nPrincipal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM Tivoli Netcool Configuration Manager 6.4.1 IBM Tivoli Netcool Configuration Manager 6.4.1.4\nUsers are recommended to apply IBM WebSphere version 7.0.0 Security Interim Fixes Information Disclosure in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg22013601]\nSee Section ""For V7.0.0.0 through 7.0.0.45:"" IBM Tivoli Netcool Configuration Manager 6.4.2.0 - 6.4.2.6 IBM Tivoli Netcool Configuration Manager', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of Tivoli Netcool Performance Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nConsult the security bulletin [http://www-01.ibm.com/support/docview.wss?uid=swg21701503]Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes.\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product and Version Tivoli Netcool Performance Manager 1.4.1 IBM WebSphere Application Server 8.5.0.1 Tivoli Network Performance Manager 1.4 IBM WebSphere version 8.5.0.1 (Bundled in the Jazz for Service Management version 1.1.0.2) Tivoli Network Performance Manager 1.3.3 IBM WebSphere version 7.0.0.x (Bundled the TIP version 2.1.0', 'ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes.\nCVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450]\nDESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system.\nCVSS Base Score: 9.8\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; IBM WebSphere Application Server is a required product for IBM Tivoli Netcool Configuration Manager version 6.4.2. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletin Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] for vulnerability details and information about fixes.\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2\n\nREMEDIATION/FIXES\nRefer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. \n\nPrincipal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM']","Yes, there are security vulnerabilities in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager: 1. The first security bulletin mentions a vulnerability (CVE-2015-7450) in the Apache Commons Collections library that could allow remote code execution in the IBM WebSphere Application Server. This affects the versions of IBM WebSphere Application Server bundled with ITNCM 6.4.1.3 and 6.3.0.6. 2. The second security bulletin mentions an information disclosure vulnerability (CVE-2017-1681) in the IBM WebSphere Application Server that affects the versions bundled with ITNCM 6.4.1 and 6.4.2. 3. The third security bulletin mentions an information disclosure vulnerability (CVE-2017-1743) in the IBM WebSphere Application Server that affects ITNCM versions 6.4.1 and 6.4.2. So in summary, yes, there are multiple security vulnerabilities in the IBM WebSphere Application Server components shipped with various versions of IBM Tivoli Netcool Configuration Manager that require remediation.",0.0,0.0,0.0,0.0,,22,"Document 0: [0a] SECURITY BULLETIN SUMMARY IBM Tivoli Netcool Configuration Manager has addressed the following vulnerability. [0b] There is a potential information disclosure in WebSphere Application Server. [0c] VULNERABILITY DETAILS CVEID: CVE-2017-1743 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-1743] DESCRIPTION: IBM WebSphere Application Server could allow a remote attacker to obtain sensitive information caused by improper handling of Administrative Console panel fields. [0d] When exploited an attacker could browse the file system. [0e] CVSS Base Score: 4.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/134933 [https://exchange.xforce.ibmcloud.com/vulnerabilities/134933] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletin(s) for vulnerability details and information about Document 1: [1a] ED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletin(s) for vulnerability details and information about fixes addressed by IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. [1b] Principal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM Tivoli Netcool Configuration Manager 6.4.1 IBM Tivoli Netcool Configuration Manager 6.4.1.4 Users are recommended to apply IBM WebSphere version 7.0.0 Security Interim Fixes Information Disclosure in WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg22013601] See Section ""For V7.0.0.0 through 7.0.0.45:"" IBM Tivoli Netcool Configuration Manager 6.4.2.0 - 6.4.2.6 IBM Tivoli Netcool Configuration Manager Document 2: [2a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of Tivoli Netcool Performance Manager. [2b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [2c] VULNERABILITY DETAILS Consult the security bulletin [http://www-01.ibm.com/support/docview.wss?uid=swg21701503]Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. [2d] AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Version Tivoli Netcool Performance Manager 1.4.1 IBM WebSphere Application Server 8.5.0.1 Tivoli Network Performance Manager 1.4 IBM WebSphere version 8.5.0.1 (Bundled in the Jazz for Service Management version 1.1.0.2) Tivoli Network Performance Manager 1.3.3 IBM WebSphere version 7.0.0.x (Bundled the TIP version 2.1.0 Document 3: [3a] ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. [3b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [3c] VULNERABILITY DETAILS Please consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. [3d] CVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450] DESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. [3e] By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system. [3f] CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner Document 4: [4a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; IBM WebSphere Application Server is a required product for IBM Tivoli Netcool Configuration Manager version 6.4.2. [4b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [4c] VULNERABILITY DETAILS Please consult the security bulletin Information disclosure in WebSphere Application Server (CVE-2017-1681) [http://www-01.ibm.com/support/docview.wss?uid=swg22010419] for vulnerability details and information about fixes. [4d] AFFECTED PRODUCTS AND VERSIONS IBM Tivoli Netcool Configuration Manager versions 6.4.1 and 6.4.2 REMEDIATION/FIXES Refer to the following security bulletins for vulnerability details and information about fixes addressed by IBM WebSphere Application Server, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1; and a product required by IBM Tivoli Netcool Configuration Manager version 6.4.2. [4e] Principal Product and Version(s) Affected Supporting Product and Version Affected Supporting Product Security Bulletin IBM ",7,"[a.] Yes, there are security vulnerabilities in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager. [b.] Document 0 mentions a potential information disclosure in WebSphere Application Server (CVE-2017-1743), which could allow a remote attacker to obtain sensitive information and browse the file system. [c.] Document 1 mentions a security bulletin for IBM WebSphere Application Server IP Edition, which is shipped with IBM Tivoli Netcool Configuration Manager version 6.4.1, and recommends applying IBM WebSphere version 7.0.0 Security Interim Fixes. [d.] Document 2 mentions a security vulnerability affecting IBM WebSphere Application Server (CVE-2015-7450), which could allow a remote attacker to execute arbitrary code on the system. [e.] Document 3 provides more details about the CVE-2015-7450 vulnerability, which affects IBM WebSphere Application Server shipped as a component of IBM Tivoli Netcool Configuration Manager. [f.] Document 4 mentions a security vulnerability in WebSphere Application Server (CVE-2017-1681), which could allow a remote attacker to obtain sensitive information. [g.] Therefore, yes, there are security vulnerabilities in the IBM WebSphere Application Server shipped with IBM Tivoli Netcool Configuration Manager.",attribution_failed,71 "Executing a scenario suite with a Scenario Service Provider (SSP) over HTTPS How to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS when executing scenario suites ? How to avoid the exception below while requesting from Decision Center the execution of a scenario suite on Scenario Service Provider (SSP) over HTTPS ? Exception caught while contacting RES ilog.rules.res.util.http.IlrConnectionException: IO error when contacting ""/res/repositoryService"" .... Caused by: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.g: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target"," using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles 6. On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks) Instructions to monitor rule CEI events with WebSphere Business Monitor 7: wbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" 2. Right-click on Business --- request-response operation. * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. 3. Try the automatic conversion again after completing steps 1 and 2. 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must --- the two solutions to the preceding scenarios. * Scenario 1 - User Error Solution Review the EAR file to determine the correct urls and if the url used above is valid. From the application.xml you can find the context root for the Web modules. Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below: FinancialAdvice.war /FinancialAdvice From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. You should find the following if this was a valid URL: /CpuAndSleepBound But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. * Scenario 2 - ODR Configuration Solution The proxy port setting for the ODR is not mapped to the appropriate virtual host group. This can be done using the administrative console: 1. Find the ODR proxy http 1. Expand the Servers topology 2. Select the On Demand Routers entry. 3. Under --- 404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ) QUESTION IBM WebSphere Portal is successfully installed and configured. Without logging in, end-users occasionally mistype a URL which does not exist. Then users are redirected to either the Portal login page or the Portal home page. How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? CAUSE The default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. A modification to the Portal configuration is required to throw an HTTP 404 instead. ANSWER Throwing a 404 error To configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: 1) Login to the WAS Console / Deployment Manager. 2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties 3) Create a new custom property Name: friendly.pathinfo.enabled Value: false Type: java.lang.String 4) Create a new custom property Name: friendly.pathinfo.invalid Value: true Type: java.lang.String 5) Create a new --- RES; Rule Session Factories; RES packaging TECHNOTE (FAQ) QUESTION Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? ANSWER In JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. In a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. This jar file can be found at \executionserver\lib folder. For JRules version 7.0.X, refer to JRules documentation at: WebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/","Based on the provided context documents, I will answer the question. To execute a scenario suite with a Scenario Service Provider (SSP) over HTTPS, you need to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS. The exception you are experiencing is due to a PKIX path building failed error, which is typically caused by a certificate trust issue. To avoid this exception, you need to configure the truststore for the HTTPS connection. However, the provided context documents do not explicitly mention how to configure the truststore for HTTPS connections. Therefore, I will provide a general answer based on the information in the documents. To configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS, you need to ensure that the truststore for the HTTPS connection is properly configured. This typically involves importing the certificate of the server you are connecting to into the truststore. For more specific instructions on how to configure the truststore for HTTPS connections, you may need to refer to the WebSphere Operational Decision Management documentation or seek additional resources. The documents are missing some of the information required to answer the question in detail.","[' using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib \n * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib \n * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles \n \n \n 6. On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true \n * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks)\n \n \n\n\nInstructions to monitor rule CEI events with WebSphere Business Monitor 7: \nwbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" \n 2. Right-click on Business', "" request-response operation. \n * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. \n * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section.\n\nRESOLVING THE PROBLEM\nTo resolve this problem, complete the following steps: \n\n 1. Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, \n 2. Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. \n 3. Try the automatic conversion again after completing steps 1 and 2. \n 4. After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. The display names of those primitives will differ, but must"", ' the two solutions to the preceding scenarios. \n\n * Scenario 1 - User Error Solution\n Review the EAR file to determine the correct urls and if the url used above is valid. From the application.xml you can find the context root for the Web modules. Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below:\n \n FinancialAdvice.war\n /FinancialAdvice \n From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. You should find the following if this was a valid URL: \n /CpuAndSleepBound \n But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. \n \n * Scenario 2 - ODR Configuration Solution\n The proxy port setting for the ODR is not mapped to the appropriate virtual host group. This can be done using the administrative console: 1. Find the ODR proxy http 1. Expand the Servers topology \n 2. Select the On Demand Routers entry. \n 3. Under', '404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ)\n\nQUESTION\n IBM WebSphere Portal is successfully installed and configured. Without logging in, end-users occasionally mistype a URL which does not exist. Then users are redirected to either the Portal login page or the Portal home page. How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? \n\nCAUSE\nThe default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. A modification to the Portal configuration is required to throw an HTTP 404 instead.\n\nANSWER\n \n\nThrowing a 404 error \n\nTo configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: \n\n \n\n1) Login to the WAS Console / Deployment Manager. \n\n\n2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties \n\n \n\n3) Create a new custom property \n\nName: friendly.pathinfo.enabled\nValue: false\nType: java.lang.String\n\n\n4) Create a new custom property \n\nName: friendly.pathinfo.invalid\nValue: true\nType: java.lang.String\n\n\n5) Create a new', 'RES; Rule Session Factories; RES packaging TECHNOTE (FAQ)\n\nQUESTION\n Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? \n\nANSWER\nIn JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. \n\nIn a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. This jar file can be found at \\executionserver\\lib folder. \n\n \n\nFor JRules version 7.0.X, refer to JRules documentation at:\nWebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/']","Based on the information provided, here are the steps to configure the machines hosting the WebSphere Operational Decision Management modules to avoid the SSL handshake exception when executing scenario suites over HTTPS with the Scenario Service Provider (SSP): 1. Ensure that the SSL/TLS certificates used by the Scenario Service Provider (SSP) are properly configured and trusted by the machines hosting the WebSphere Operational Decision Management modules. - The SSL/TLS certificates used by the SSP must be issued by a trusted Certificate Authority (CA) or the public root CA certificates must be installed on the machines hosting the WebSphere Operational Decision Management modules. - If the SSL/TLS certificates are self-signed, the self-signed certificate must be imported as a trusted certificate on the machines hosting the WebSphere Operational Decision Management modules. 2. Configure the JVM options for the WebSphere Operational Decision Management modules to trust the SSL/TLS certificates used by the Scenario Service Provider (SSP). - Add the following JVM options to the launch configuration of the WebSphere Operational Decision Management modules: - `-Djavax.net.ssl.trustStore=` - `-Djavax.net.ssl.trustStorePassword=` - Ensure that the `` points to the location of the truststore containing the trusted SSL/TLS certificates, and `` is the password for the truststore. 3. If the SSL/TLS certificates used by the Scenario Service Provider (SSP) are not issued by a well-known public CA, you may need to configure the WebSphere Operational Decision Management modules to use a custom SSL/TLS configuration. - Create a custom SSL/TLS configuration in the WebSphere Operational Decision Management modules that references the truststore containing the trusted SSL/TLS certificates. - Update the application or service that is executing the scenario suites to use the custom SSL/TLS configuration. By following these steps, you should be able to resolve the SSL handshake exception and successfully execute scenario suites with the Scenario Service Provider (SSP) over HTTPS.",0.2682926829268293,0.07317073170731707,0.18181818181818182,0.0,"{""relevance_explanation"": ""Documents 0, 2, and 4 contain useful information for answering the question. Document 0 provides information about JRules Hosted Transparent Decision Service (HTDS) and JRules Scenario Service Provider (SSP), which is relevant to the question about executing a scenario suite with a Scenario Service Provider (SSP) over HTTPS. Document 2 provides information about troubleshooting scenarios, which could be useful in resolving the exception mentioned in the question. Document 4 provides information about RES execution components and packaging, which could be relevant to the question about configuring the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that to execute a scenario suite with a Scenario Service Provider (SSP) over HTTPS, you need to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS. However, the documents do not provide explicit instructions on how to do this. The response also claims that the exception is due to a PKIX path building failed error, which is typically caused by a certificate trust issue, but this is not supported by the documents. The response suggests configuring the truststore for the HTTPS connection, but this is not supported by the documents either. The response is partially supported by the documents in that it mentions the importance of configuring the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS, but it lacks specific details and instructions."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is a general statement and is supported without any specific sentence from the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is partially supported by the documents, as they mention the importance of configuring the machines hosting the WebSphere Operational Decision Management modules, but they do not provide explicit instructions on how to do this over HTTPS."", ""supporting_sentence_keys"": [""0a"", ""0b""], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is not supported by the documents, as they do not mention the specific exception or its cause."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is not supported by the documents, as they do not provide instructions on how to configure the truststore for HTTPS connections."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported without any specific sentence from the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is a general statement and is supported without any specific sentence from the documents."", ""supporting_sentence_keys"": [""general""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is partially supported by the documents, as they mention the importance of configuring the machines hosting the WebSphere Operational Decision Management modules, but they do not provide explicit instructions on how to do this over HTTPS."", ""supporting_sentence_keys"": [""0a"", ""0b""], ""fully_supported"": false}, {""response_sentence_key"": ""h."", ""explanation"": ""This sentence is not supported by the documents, as they do not provide instructions on how to configure the truststore for HTTPS connections."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""i."", ""explanation"": ""This sentence is supported without any specific sentence from the documents, as it is a general statement about the need for additional resources."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""j."", ""explanation"": ""This sentence is supported without any specific sentence from the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",41,"Document 0: [0a] using JRules Hosted Transparent Decision Service (HTDS), in jrules-res-htds-.ear/jrules-res-htds-.war/WEB-INF/lib * If you are using JRules Scenario Service Provider (SSP) in jrules-ssp-.ear/jrules-ssp-server.war/WEB-INF/lib * If you are executing rules from your application, the sample should be packaged alongside the RES session library that your application already bundles 6. [0b] On the ruleset(s) that you wish to monitor set the properties: * monitoring.enabled =true * ruleset.trace.sequential.enabled = true (if you are using sequential rule tasks) Instructions to monitor rule CEI events with WebSphere Business Monitor 7: wbm-jrules.zip [/support/docview.wss?uid=swg21440000&aid=5] [/support/docview.wss?uid=swg21440000&aid=4] 1. [0c] Import the attached sample wbm-jrules.zip in ""WebSphere Integration Developer 7 .0 with WebSphere Business Monitor Development Toolkit 7.0"" 2. [0d] Right-click on Business Document 1: [1a] request-response operation. [1b] * You have used the automatic conversion offered by WebSphere Integration Developer to convert the deprecated interface maps to equivalent mediation flows. [1c] * After the automatic conversion, your business application can be deployed successfully but fails at runtime while throwing a mediation runtime error as outlined in the previous symptom section. [1d] RESOLVING THE PROBLEM To resolve this problem, complete the following steps: 1. [1e] Upgrade to Version 7.0.0 Fix Pack 4, if you are running WebSphere Process Server Version 7.0.0.0, 7.0.0 Fix Pack 1, 7.0.0 Fix Pack 2 or 7.0.0 Fix Pack 3, 2. [1f] Install the WebSphere Enterprise Service Bus APAR fix IC79270 and the WebSphere Process Server APAR fix JR40785, which can be obtained from Fix Central. [1g] 3. [1h] Try the automatic conversion again after completing steps 1 and 2. [1i] 4. [1j] After the conversion, edit the mediation flow that results from the automatic conversion in WebSphere Integration Developer and look for a business object map primitive in the mediation's request and response flows respectively. [1k] The display names of those primitives will differ, but must Document 2: [2a] the two solutions to the preceding scenarios. [2b] * Scenario 1 - User Error Solution Review the EAR file to determine the correct urls and if the url used above is valid. [2c] From the application.xml you can find the context root for the Web modules. [2d] Find the Web module, FinancialAdvice.war, that corresponds to the FinancialAdvice context root, shown below: FinancialAdvice.war /FinancialAdvice From the web.xml file for the FinancialAdvice.war we can find all valid url patterns for the application. [2e] You should find the following if this was a valid URL: /CpuAndSleepBound But for this scenario, you would not find the preceeding xml entry in the web.xml because the Web page URL was invalid. [2f] * Scenario 2 - ODR Configuration Solution The proxy port setting for the ODR is not mapped to the appropriate virtual host group. [2g] This can be done using the administrative console: 1. [2h] Find the ODR proxy http 1. [2i] Expand the Servers topology 2. [2j] Select the On Demand Routers entry. [2k] 3. [2l] Under Document 3: [3a] 404; 320; http; error; redirect; friendly; invalid; mapping; URL; pathinfo; state; decoding; fallback TECHNOTE (FAQ) QUESTION IBM WebSphere Portal is successfully installed and configured. [3b] Without logging in, end-users occasionally mistype a URL which does not exist. [3c] Then users are redirected to either the Portal login page or the Portal home page. [3d] How can Portal be configured to throw a 404 error message rather than issuing a 302 redirect? [3e] CAUSE The default behavior of WebSphere Portal is to send an HTTP 302 redirect to the end user. [3f] A modification to the Portal configuration is required to throw an HTTP 404 instead. [3g] ANSWER Throwing a 404 error To configure WebSphere Portal to throw 404 errors for nonexistent URLs, perform the following steps: 1) Login to the WAS Console / Deployment Manager. [3h] 2) Navigate to Resources > Resource Environment > Resource Environment Providers > WP ConfigService > Custom Properties 3) Create a new custom property Name: friendly.pathinfo.enabled Value: false Type: java.lang.String 4) Create a new custom property Name: friendly.pathinfo.invalid Value: true Type: java.lang.String 5) Create a new Document 4: [4a] RES; Rule Session Factories; RES packaging TECHNOTE (FAQ) QUESTION Which RES execution component should I package in my application if I use IlrPOJOSessionFactory? [4b] ANSWER In JRules 7, there are several rules session factories (IlrEJB3SessionFactory, IlrJ2SESessionFactory, IlrPOJOSessionFactory, IlrExtendedJ2SESessionFactory, IlrExtendedPOJOSessionFactory) for client application to connect to RES for rule invocations. [4c] In a JEE environment, if you prefer to have a simple and non-ejb approach (web application or decision service), you can make use of IlrPOJOSessionFactory APIs for rule session creation. [4d] The execution component that is required to package together with the application will be simply jrules-res-session-java.jar. [4e] This jar file can be found at \executionserver\lib folder. [4f] For JRules version 7.0.X, refer to JRules documentation at: WebSphere ILOG JRules V7.0 > Rule Studio online help > Executing rules > Tasks > Assembling and packaging a Rule Execution Server application > Packaging Java rule sessions [http://publib.boulder.ibm.com/ ",10,"[a.] Based on the provided context documents, I will answer the question. [b.] To execute a scenario suite with a Scenario Service Provider (SSP) over HTTPS, you need to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS. [c.] The exception you are experiencing is due to a PKIX path building failed error, which is typically caused by a certificate trust issue. [d.] To avoid this exception, you need to configure the truststore for the HTTPS connection. [e.] However, the provided context documents do not explicitly mention how to configure the truststore for HTTPS connections. [f.] Therefore, I will provide a general answer based on the information in the documents. [g.] To configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS, you need to ensure that the truststore for the HTTPS connection is properly configured. [h.] This typically involves importing the certificate of the server you are connecting to into the truststore. [i.] For more specific instructions on how to configure the truststore for HTTPS connections, you may need to refer to the WebSphere Operational Decision Management documentation or seek additional resources. [j.] The documents are missing some of the information required to answer the question in detail.",success,72 "where is the websphere application server 9.0.0.4 fix for developers I am using the was 9.0.0.0 in rad/rsa 9.6.1 for Windows. I cannot upgrade to the 9.0.0.4 fixpack, because there is no developer edition. On the downloadpage there are Base, Network Deployment, DMZ Secure Proxy Server and IBM Web Enablement for IBM i, but no Developers! See link text For was 8.5.5.10 there exists a developers edition. Where can I download the Websphere Application Server fix pack 9.0.0.4 Developers?","www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// --- RAD; RADWS; RSAS; RSAWS; RBD; WAS; 7007; 7.0.0.7; update 1 DOWNLOADABLE FILES ABSTRACT Update 1 of IBM® WebSphere® Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7, for an installed test environment extension. DOWNLOAD DESCRIPTION This download includes the following updates to the WebSphere Application Server v7.0 Test Environment extension included with Rational Software Delivery Platform products: * IBM WebSphere Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7. For details about this update, such as known issues, view the WebSphere Application Server 7.0.0.7 readme at http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010 [http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010]. * XML Feature Pack Fix Pack V1.0.0.1 for WebSphere Application Server V7. For details about the fix pack, see http://www-01.ibm.com/support/docview.w --- Versions Applying the fix 8.0.0.x 8.0.1.x 9.0.0.x Apply the appropriate WebSphere Application Server fix directly to your CM server host. No ClearQuest-specific steps are necessary. 7.1.2.x (all fix packs) 7.1.1.x (all fix packs) 7.1.0.x (all fix packs) Customers should upgrade to a fixed, supported version/release of the product. ClearQuest Eclipse Clients Apply the relevant fixes as listed in the table below. Affected Versions Applying the fix 9.0 through 9.0.0.4 Install Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0 [http://www-01.ibm.com/support/docview.wss?uid=swg24043919] or install Rational ClearQuest release 9.0.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043586] 8.0.1 through 8.0.1.14 8.0 through 8.0.0.21 Install Rational ClearQuest Fix Pack 15 (8.0.1.15) for --- WAS fixpack; Instlaltion; Manager format; Zip file; 7.0.0.33; 7.0.0.31 TECHNOTE (FAQ) QUESTION Where can IBM Business Process Manager V7.5.x, WebSphere Process Server v7, WebSphere Enterprise Service Bus V7 and V7.5.x, IBM Business Monitor V7.5.x, and WebSphere Business Monitor V7 customers download the Websphere Application Server version 7.0 fix pack repository images to upgrade their WebSphere Application Server installations using IBM Installation Manager? ANSWER WebSphere Process Server Version 7.0, IBM Business Process Manager Version 7.5.x, WebSphere Enterprise Service Bus Version 7.0 and 7.5.x, IBM Business Monitor Version 7.5.x, and WebSphere Business Monitor Version 7.0 products use IBM Installation Manager to install their binaries. To upgrade the WebSphere Application Server to a later version you will need the WebSphere Application Server fix pack as an IBM Installation Manager repository. If you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. If you do not have internet access then the following FTP site --- WebSphere Application Server fix pack as an IBM Installation Manager repository. If you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. If you do not have internet access then the following FTP site has the collection of all the WebSphere Application Server Version 7.0 fix pack repositories which can be used with IBM Installation Manager. ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/ [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/] Each subdirectory contains downloadable .zip files of the IBM Installation Manager repositories for the WebSphere Application Server specific fix pack. You can download the PART1 and PART2 fix pack repository which is for all supported systems and architectures, or you can download the sliced repositories for specific operating systems and architectures that you need. Example : Directory name ""70033 [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/70033/]"" contain the following images . * Fix pack image for all operating systems and platforms: was.7.0.0.33.fp.all_Part1of2.zip ---- 2,073,768,",The documents are missing some of the information required to answer the question.,"['www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918].\n\nPREREQUISITES\nPrerequisites *\nYou must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: \n\n * IBM Rational Application Developer for WebSphere Software, v7.5.x \n * IBM Rational Software Architect for WebSphere Software, v7.5.x \n * IBM Rational Business Developer, v7.5.1.x\n\n\nYou need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS\n\n\nImportant: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository.\n\n\nFor instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://', 'RAD; RADWS; RSAS; RSAWS; RBD; WAS; 7007; 7.0.0.7; update 1 DOWNLOADABLE FILES\n\nABSTRACT\n Update 1 of IBM® WebSphere® Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7, for an installed test environment extension. \n\nDOWNLOAD DESCRIPTION\nThis download includes the following updates to the WebSphere Application Server v7.0 Test Environment extension included with Rational Software Delivery Platform products: \n\n * IBM WebSphere Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7. For details about this update, such as known issues, view the WebSphere Application Server 7.0.0.7 readme at http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010 [http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010]. \n * XML Feature Pack Fix Pack V1.0.0.1 for WebSphere Application Server V7. For details about the fix pack, see http://www-01.ibm.com/support/docview.w', ' Versions Applying the fix 8.0.0.x\n8.0.1.x\n9.0.0.x Apply the appropriate WebSphere Application Server fix directly to your CM server host. No ClearQuest-specific steps are necessary. 7.1.2.x (all fix packs)\n7.1.1.x (all fix packs)\n7.1.0.x (all fix packs) Customers should upgrade to a fixed, supported version/release of the product. \n\nClearQuest Eclipse Clients \nApply the relevant fixes as listed in the table below. \n\nAffected Versions Applying the fix 9.0 through 9.0.0.4 Install Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0 [http://www-01.ibm.com/support/docview.wss?uid=swg24043919] or install Rational ClearQuest release 9.0.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043586] 8.0.1 through 8.0.1.14 \n8.0 through 8.0.0.21 Install Rational ClearQuest Fix Pack 15 (8.0.1.15) for', 'WAS fixpack; Instlaltion; Manager format; Zip file; 7.0.0.33; 7.0.0.31 TECHNOTE (FAQ)\n\nQUESTION\n Where can IBM Business Process Manager V7.5.x, WebSphere Process Server v7, WebSphere Enterprise Service Bus V7 and V7.5.x, IBM Business Monitor V7.5.x, and WebSphere Business Monitor V7 customers download the Websphere Application Server version 7.0 fix pack repository images to upgrade their WebSphere Application Server installations using IBM Installation Manager? \n\nANSWER\nWebSphere Process Server Version 7.0, IBM Business Process Manager Version 7.5.x, WebSphere Enterprise Service Bus Version 7.0 and 7.5.x, IBM Business Monitor Version 7.5.x, and WebSphere Business Monitor Version 7.0 products use IBM Installation Manager to install their binaries. To upgrade the WebSphere Application Server to a later version you will need the WebSphere Application Server fix pack as an IBM Installation Manager repository. \n\nIf you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. If you do not have internet access then the following FTP site', ' WebSphere Application Server fix pack as an IBM Installation Manager repository. \n\nIf you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. If you do not have internet access then the following FTP site has the collection of all the WebSphere Application Server Version 7.0 fix pack repositories which can be used with IBM Installation Manager. \n\n\nftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/ [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/] \n\n \n\nEach subdirectory contains downloadable .zip files of the IBM Installation Manager repositories for the WebSphere Application Server specific fix pack.\n\nYou can download the PART1 and PART2 fix pack repository which is for all supported systems and architectures, or you can download the sliced repositories for specific operating systems and architectures that you need.\n\nExample : \n\nDirectory name ""70033 [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/70033/]"" contain the following images . \n\n * Fix pack image for all operating systems and platforms:\n \n was.7.0.0.33.fp.all_Part1of2.zip ---- 2,073,768,']","Based on the information provided in the context, there does not appear to be a specific ""Developers"" edition available for WebSphere Application Server 9.0.0.4. The options mentioned are the standard editions - Base, Network Deployment, DMZ Secure Proxy Server, and IBM Web Enablement for IBM i. The context indicates that for WebSphere Application Server 8.5.5, a Developers edition was available, but this does not seem to be the case for version 9.0.0.4. The recommended solution from the information provided is to apply the Interim Fix PI82587 to your WebSphere Application Server 9.0.0.0 installation that you are using with Rational Application Developer (RAD) 9.6.1. This Interim Fix is available for 9.0.0.3 and 9.0.0.4 versions, but there does not appear to be a specific ""Developers"" edition available. So in summary, the Developers edition you are looking for does not seem to exist for WebSphere Application Server 9.0.0.4. The options are to apply the Interim Fix PI82587 to your existing 9.0.0.0 installation, or potentially upgrade to 9.0.0.3 or 9.0.0.4 and then apply the Interim Fix.",1.0,0.037037037037037035,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides information about the prerequisites and installation instructions for the WebSphere Application Server v6.1 Test Environment extension. Document 1 provides information about the updates to the WebSphere Application Server v7.0 Test Environment extension. Document 2 provides information about the affected versions of WebSphere Application Server and the necessary fixes. Document 3 provides information about upgrading the WebSphere Application Server using IBM Installation Manager. Document 4 provides information about the FTP site that contains the collection of all the WebSphere Application Server Version 7.0 fix pack repositories. However, none of the documents provide information about the WebSphere Application Server 9.0.0.4 fix for developers."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide information about the WebSphere Application Server 9.0.0.4 fix for developers. The response does not make any other claims, so it is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents provide information about the WebSphere Application Server 9.0.0.4 fix for developers."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",27,"Document 0: [0a] www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. [0b] PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. [0c] To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. [0d] INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. [0e] For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// Document 1: [1a] RAD; RADWS; RSAS; RSAWS; RBD; WAS; 7007; 7.0.0.7; update 1 DOWNLOADABLE FILES ABSTRACT Update 1 of IBM® WebSphere® Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7, for an installed test environment extension. [1b] DOWNLOAD DESCRIPTION This download includes the following updates to the WebSphere Application Server v7.0 Test Environment extension included with Rational Software Delivery Platform products: * IBM WebSphere Application Server Version 7 Fix Pack 7, also known as Version 7.0.0.7. [1c] For details about this update, such as known issues, view the WebSphere Application Server 7.0.0.7 readme at http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010 [http://www-1.ibm.com/support/docview.wss?rs=180&uid=swg27017010]. [1d] * XML Feature Pack Fix Pack V1.0.0.1 for WebSphere Application Server V7. [1e] For details about the fix pack, see http://www-01.ibm.com/support/docview.w Document 2: [2a] Versions Applying the fix 8.0.0.x 8.0.1.x 9.0.0.x Apply the appropriate WebSphere Application Server fix directly to your CM server host. [2b] No ClearQuest-specific steps are necessary. [2c] 7.1.2.x (all fix packs) 7.1.1.x (all fix packs) 7.1.0.x (all fix packs) Customers should upgrade to a fixed, supported version/release of the product. [2d] ClearQuest Eclipse Clients Apply the relevant fixes as listed in the table below. [2e] Affected Versions Applying the fix 9.0 through 9.0.0.4 Install Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0 [http://www-01.ibm.com/support/docview.wss?uid=swg24043919] or install Rational ClearQuest release 9.0.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043586] 8.0.1 through 8.0.1.14 8.0 through 8.0.0.21 Install Rational ClearQuest Fix Pack 15 (8.0.1.15) for Document 3: [3a] WAS fixpack; Instlaltion; Manager format; Zip file; 7.0.0.33; 7.0.0.31 TECHNOTE (FAQ) QUESTION Where can IBM Business Process Manager V7.5.x, WebSphere Process Server v7, WebSphere Enterprise Service Bus V7 and V7.5.x, IBM Business Monitor V7.5.x, and WebSphere Business Monitor V7 customers download the Websphere Application Server version 7.0 fix pack repository images to upgrade their WebSphere Application Server installations using IBM Installation Manager? [3b] ANSWER WebSphere Process Server Version 7.0, IBM Business Process Manager Version 7.5.x, WebSphere Enterprise Service Bus Version 7.0 and 7.5.x, IBM Business Monitor Version 7.5.x, and WebSphere Business Monitor Version 7.0 products use IBM Installation Manager to install their binaries. [3c] To upgrade the WebSphere Application Server to a later version you will need the WebSphere Application Server fix pack as an IBM Installation Manager repository. [3d] If you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. [3e] If you do not have internet access then the following FTP site Document 4: [4a] WebSphere Application Server fix pack as an IBM Installation Manager repository. [4b] If you have internet access you will be able to upgrade your WebSphere Application Server using the IBM Installation Manager live repository. [4c] If you do not have internet access then the following FTP site has the collection of all the WebSphere Application Server Version 7.0 fix pack repositories which can be used with IBM Installation Manager. [4d] ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/ [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/] Each subdirectory contains downloadable .zip files of the IBM Installation Manager repositories for the WebSphere Application Server specific fix pack. [4e] You can download the PART1 and PART2 fix pack repository which is for all supported systems and architectures, or you can download the sliced repositories for specific operating systems and architectures that you need. [4f] Example : Directory name ""70033 [ftp://public.dhe.ibm.com/software/websphere/bpm/repositories/downloads/was/70033/]"" contain the following images . [4g] * Fix pack image for all operating systems and platforms: was.7.0.0.33.fp.all_Part1of2.zip ---- 2,073,768, ",1,[a.] The documents are missing some of the information required to answer the question.,success,73 "DB2 Non Reclaimable Storage . We have tablespaces defined under DB2 9.5 that apparently are not able to reclaim storage back to the OS, but does that mean DB2 cannot reuse this space as well? ","24028731] DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302] DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * If the root of the automatic storage path does not have enough free file system space, and an attempt is made to extend the tablespace, DB2 will incorrectly report SQL0968C ""file system full"" without checking the amount of free file system space in the full path where the new container should be created. . For example, say that the following automatic storage path is defined (output taken from a database snapshot): . --- DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. Problem Summary: The AUTORESIZE clause are not valid for --- DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. Problem Summary: The AUTORESIZE clause are not valid for --- tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0. RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] --- tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0. RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]",The documents are missing some of the information required to answer the question.,"['24028731]\nDB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302]\nDB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087]\nDB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If the root of the automatic storage path does not have enough\n free file system space, and an attempt is made to extend the\n tablespace, DB2 will incorrectly report SQL0968C ""file system\n full"" without checking the amount of free file system space\n in the full path where the new container should be created.\n .\n For example, say that the following automatic storage path\n is defined (output taken from a database snapshot):\n .\n ', 'DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n n/a\n n/a\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * Users Affected: All\n Problem Description:\n The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n Problem Summary:\n The AUTORESIZE clause are not valid for', 'DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n n/a\n n/a\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * Users Affected: All\n Problem Description:\n The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n Problem Summary:\n The AUTORESIZE clause are not valid for', "" tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.\n\n\n\nRESOLVING THE PROBLEM\nTo use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. \n\n \n\n * \n * \n * \n * \n * \n\n\nNote: \nTablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION\n Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]"", "" tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.\n\n\n\nRESOLVING THE PROBLEM\nTo use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. \n\n \n\n * \n * \n * \n * \n * \n\n\nNote: \nTablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION\n Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]""]","No, DB2 not being able to reclaim storage back to the OS does not mean that it cannot reuse the space. DB2 has mechanisms in place, such as the Buddy Space mechanism, to manage and reuse storage space efficiently within tablespaces. The space that cannot be reclaimed may still be available for reuse within the database for storing new data.",0.3225806451612903,0.03225806451612903,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain information related to DB2 storage management. However, only documents 3 and 4 explicitly mention reclaimable storage, which is relevant to the question. Documents 0, 1, and 2 discuss issues with automatic storage paths and tablespace management, but do not directly address the question of reclaimable storage. Therefore, documents 3 and 4 are the most relevant to the question."", ""all_relevant_sentence_keys"": [""3a"", ""3c"", ""3d"", ""3e"", ""3f"", ""4a"", ""4c"", ""4d"", ""4e"", ""4f""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a direct answer to the question of whether DB2 can reuse non-reclaimable storage. While documents 3 and 4 discuss reclaimable storage, they do not explicitly address the question of non-reclaimable storage. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct answer to the question. However, the sentence is not fully supported because it implies that the documents are completely lacking in relevant information, when in fact they do provide some information about storage management."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",31,"Document 0: [0a] 24028731] DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302] DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [0b] APAR STATUS * CLOSED AS PROGRAM ERROR. [0c] ERROR DESCRIPTION * If the root of the automatic storage path does not have enough free file system space, and an attempt is made to extend the tablespace, DB2 will incorrectly report SQL0968C ""file system full"" without checking the amount of free file system space in the full path where the new container should be created. [0d] . [0e] For example, say that the following automatic storage path is defined (output taken from a database snapshot): . Document 1: [1a] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [1d] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [1e] n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [1f] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [1g] Problem Summary: The AUTORESIZE clause are not valid for Document 2: [2a] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [2d] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [2e] n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [2f] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [2g] Problem Summary: The AUTORESIZE clause are not valid for Document 3: [3a] tablespace is enabled for reclaimable storage. [3b] Otherwise, it returns a value of 0. [3c] RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. [3d] Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. [3e] * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. [3f] RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] Document 4: [4a] tablespace is enabled for reclaimable storage. [4b] Otherwise, it returns a value of 0. [4c] RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. [4d] Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. [4e] * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. [4f] RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] ",1,[a.] The documents are missing some of the information required to answer the question.,success,74 "mqsireportdbparms missing? The mqsireportdbparms command described in the following knowledge center topic is missing from the IIB installation. http://www-01.ibm.com/support/knowledgecenter/# !/SSMKHH_9.0.0/com.ibm.etools.mft.doc/an09156_.htm (http://www-01.ibm.com/support/knowledgecenter/# %21/SSMKHH_9.0.0/com.ibm.etools.mft.doc/an09156_.htm)"," application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. RESOLVING THE PROBLEM To correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. The default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions PRODUCT ALIAS/SYNONYM WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr --- application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. RESOLVING THE PROBLEM To correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. The default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions PRODUCT ALIAS/SYNONYM WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr --- file name will start with the letters rfc followed by a unique identifier. For example, rfc03912_02220.trc. 7. 8. General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. This can be captured using the command 'mqsiservice -v'.. * Record the operating system version, release, and maintenance level. * Record the version, release, and maintenance level of any related products and components for the problematic application. * Collect the local error log. On UNIX and Linux systems, the local error log is the syslog. The location of your syslog is configured in the syslog daemon. See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm] * Collect the Standard Output/Error logs. WMB writes information to both STDOUT and STDERR. These files are located under the Message Broker workpath. See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10. --- file name will start with the letters rfc followed by a unique identifier. For example, rfc03912_02220.trc. 7. 8. General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. This can be captured using the command 'mqsiservice -v'.. * Record the operating system version, release, and maintenance level. * Record the version, release, and maintenance level of any related products and components for the problematic application. * Collect the local error log. On UNIX and Linux systems, the local error log is the syslog. The location of your syslog is configured in the syslog daemon. See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm] * Collect the Standard Output/Error logs. WMB writes information to both STDOUT and STDERR. These files are located under the Message Broker workpath. See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10. --- ://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bu46012_.htm] * This command line tool is only available for WMB 7.0.0.5+, WMB 8.0.0.1+, and IIB 9.0. * When running the tool, select the option for 'Broker Collector', when prompted. 2. 3. Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. See: Exporting files from the Workbench [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/ax20230_.htm?cp=SSMKHH_9.0.0%2F1-2-4] 4. 5. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321]",The documents are missing some of the information required to answer the question.,"[' application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. \n\nThe resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. \n\n\nRESOLVING THE PROBLEM\nTo correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. \n\n\nThe default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command.\n\n \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions \nPRODUCT ALIAS/SYNONYM\n WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr', ' application. This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. \n\nThe resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. \n\n\nRESOLVING THE PROBLEM\nTo correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. \n\n\nThe default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command.\n\n \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions \nPRODUCT ALIAS/SYNONYM\n WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr', "" file name will start with the letters rfc followed by a unique identifier. For example, rfc03912_02220.trc. \n \n \n \n \n 7. \n 8. General Broker information\n If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level.\n This can be captured using the command 'mqsiservice -v'..\n * Record the operating system version, release, and maintenance level.\n * Record the version, release, and maintenance level of any related products and components for the problematic application.\n * Collect the local error log. On UNIX and Linux systems, the local error log is the syslog. The location of your syslog is configured in the syslog daemon.\n See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm]\n * Collect the Standard Output/Error logs.\n WMB writes information to both STDOUT and STDERR. These files are located under the Message Broker workpath.\n See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10."", "" file name will start with the letters rfc followed by a unique identifier. For example, rfc03912_02220.trc. \n \n \n \n \n 7. \n 8. General Broker information\n If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level.\n This can be captured using the command 'mqsiservice -v'..\n * Record the operating system version, release, and maintenance level.\n * Record the version, release, and maintenance level of any related products and components for the problematic application.\n * Collect the local error log. On UNIX and Linux systems, the local error log is the syslog. The location of your syslog is configured in the syslog daemon.\n See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm]\n * Collect the Standard Output/Error logs.\n WMB writes information to both STDOUT and STDERR. These files are located under the Message Broker workpath.\n See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10."", ""://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bu46012_.htm]\n * This command line tool is only available for WMB 7.0.0.5+, WMB 8.0.0.1+, and IIB 9.0.\n * When running the tool, select the option for 'Broker Collector', when prompted.\n \n \n 2. \n 3. Project Interchange files for the problematic flow/set/ESQL/model\n * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support.\n See: Exporting files from the Workbench [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/ax20230_.htm?cp=SSMKHH_9.0.0%2F1-2-4] \n \n \n 4. \n 5. Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321]""]","Based on the given context, the issue is not related to the APAR (Authorized Program Analysis Report) described in the initial content. The APAR was related to a documentation error and was closed. The question you've asked is about the missing `mqsireportdbparms` command, which is described in the IBM Integration Bus (IIB) Knowledge Center. This appears to be a separate issue that is not directly addressed in the provided content. To answer your question, the `mqsireportdbparms` command is not available in the IIB installation, as it is a command specific to the older WebSphere Message Broker (WMB) product. The IIB product has different commands and tools for managing database-related configurations. If you are experiencing issues with database-related configuration in IIB, you can try the following steps: 1. Check the IIB Knowledge Center for the latest information on managing database configurations, as the documentation and tools may have changed between WMB and IIB versions. 2. Use the `mqsichangeproperties` command to view and update database-related properties for your IIB integration node. 3. If you are still unable to find the necessary information, you can contact IBM support for further assistance with your IIB database configuration. The provided content does not directly address the missing `mqsireportdbparms` command, as it is focused on a different issue related to a documentation error in the APAR. Please let me know if you have any other questions!",0.0,0.019230769230769232,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information that directly addresses the question about the mqsireportdbparms command being missing from the IIB installation. The question is related to a specific knowledge center topic, but none of the documents mention this topic or provide any relevant information. Documents 0 and 1 seem to discuss issues related to building BAR files and compiling resources, while Documents 2, 3, and 4 appear to provide general information about collecting logs, troubleshooting, and using various tools. However, none of these documents contain useful information for answering the question about the mqsireportdbparms command."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide any relevant information about the mqsireportdbparms command or its absence from the IIB installation. The response does not make any claims that are contradicted by the documents, but rather acknowledges the lack of relevant information."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not contain any information that directly addresses the question about the mqsireportdbparms command being missing from the IIB installation."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",52,"Document 0: [0a] application. [0b] This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. [0c] The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. [0d] RESOLVING THE PROBLEM To correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. [0e] By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. [0f] The default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. [0g] When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command. [0h] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions PRODUCT ALIAS/SYNONYM WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr Document 1: [1a] application. [1b] This indicates that you did not select the build option ""Compile and in-line resources"" when creating the BAR file. [1c] The resources in the BAR file created with the mqsi command are compiled (.cmf) files, so the compiled message flows already have the ESQL code embedded in the .cmf, and some .esql files are not added as individual resources. [1d] RESOLVING THE PROBLEM To correct the issue, add the parameter -deployAsSource when building the BAR file using the mqsi command. [1e] By using this parameter, the source .esql and .msgflow files are included explicitly in the BAR file, instead of the .cmf. [1f] The default options used to build both BAR files are not exactly the same for the Toolkit and mqsicreatebar command. [1g] When the BAR file is built using the Toolkit, the option ""Compile and in-line resources"" is not selected by default, but this option is enabled by default in the mqsicreatebar command. [1h] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Integration Bus Linux, Windows 9.0 All Editions PRODUCT ALIAS/SYNONYM WMB MB WebSphere Message Broker IBM Integration Bus IIB IBMIB MQ Integr Document 2: [2a] file name will start with the letters rfc followed by a unique identifier. [2b] For example, rfc03912_02220.trc. [2c] 7. [2d] 8. [2e] General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. [2f] This can be captured using the command 'mqsiservice -v'.. * Record the operating system version, release, and maintenance level. [2g] * Record the version, release, and maintenance level of any related products and components for the problematic application. [2h] * Collect the local error log. [2i] On UNIX and Linux systems, the local error log is the syslog. [2j] The location of your syslog is configured in the syslog daemon. [2k] See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm] * Collect the Standard Output/Error logs. [2l] WMB writes information to both STDOUT and STDERR. [2m] These files are located under the Message Broker workpath. [2n] See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10. Document 3: [3a] file name will start with the letters rfc followed by a unique identifier. [3b] For example, rfc03912_02220.trc. [3c] 7. [3d] 8. [3e] General Broker information If the mqsidc tool was not run, then capture this information manually * Record the WebSphere Message Broker version, release, and maintenance level. [3f] This can be captured using the command 'mqsiservice -v'.. * Record the operating system version, release, and maintenance level. [3g] * Record the version, release, and maintenance level of any related products and components for the problematic application. [3h] * Collect the local error log. [3i] On UNIX and Linux systems, the local error log is the syslog. [3j] The location of your syslog is configured in the syslog daemon. [3k] See: Configuring the syslog daemon [https://www.ibm.com/support/knowledgecenter/SSMKHH_10.0.0/com.ibm.etools.mft.doc/an04230_.htm] * Collect the Standard Output/Error logs. [3l] WMB writes information to both STDOUT and STDERR. [3m] These files are located under the Message Broker workpath. [3n] See: Standard System Logs [https://www.ibm.com/support/knowledgecenter/SSMKHH_10. Document 4: [4a] ://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bu46012_.htm] * This command line tool is only available for WMB 7.0.0.5+, WMB 8.0.0.1+, and IIB 9.0. [4b] * When running the tool, select the option for 'Broker Collector', when prompted. [4c] 2. [4d] 3. [4e] Project Interchange files for the problematic flow/set/ESQL/model * You can export your Message Flow and Message Set project(s) into an archive file for easy transmission to IBM Support. [4f] See: Exporting files from the Workbench [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/ax20230_.htm?cp=SSMKHH_9.0.0%2F1-2-4] 4. [4g] 5. [4h] Traces If the problem occurs during a runtime test or with the Toolkit test facility, WMB execution group traces [http://www.ibm.com/support/docview.wss?rs=849&uid=swg21177321] ",1,[a.] The documents are missing some of the information required to answer the question.,success,75 "Help with Security Bulletin: Multiple Vulnerabilities identified in IBM Java SDK affect WSRR and WSRR Studio I need to understand details regarding Security Bulletin: Multiple Vulnerabilities identified in IBM® Java SDK affect WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. This is related to CVEID: CVE-2018-2633 Where can I find this information?"," SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. These issues are disclosed as part of the IBM Java SDK updates in January 2017. If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. VULNERABILITY DETAILS CVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. This vulnerability is known as the SWEET32 Birthday attack. --- ss?uid=swg21967893] for vulnerability details and information about fixes. Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes. Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes Please consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and --- ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 --- ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 --- SECURITY BULLETIN SUMMARY Multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 used by WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. These issues were disclosed as part of the IBM Java SDK updates in January 2018. These issues are also addressed by WebSphere Application Server Network Deployment shipped with WebSphere Service Registry and Repository. VULNERABILITY DETAILS CVEID:CVE-2018-2633 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633] DESCRIPTION:An unspecified vulnerability related to the Java SE JNDI component could allow an unauthenticated attacker to take control of the system. CVSS Base Score: 8.3 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/137885 [https://exchange.xforce.ibmcloud.com/vulnerabilities/137885]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:H) CVEID:CVE-2018-2603 [http://cve.mitre","According to Document 4, the information you are looking for is in the Security Bulletin: Multiple vulnerabilities in IBM SDK Java Technology Edition, Version 6 used by WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. You can find the details regarding this Security Bulletin at the following link: [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633] Additionally, the CVSS Base Score for this vulnerability is 8.3, and the CVSS Temporal Score can be found at https://exchange.xforce.ibmcloud.com/vulnerabilities/137885.","[' SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. These issues are disclosed as part of the IBM Java SDK updates in January 2017.\n\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183]\nDESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. This vulnerability is known as the SWEET32 Birthday attack.\n', 'ss?uid=swg21967893] for vulnerability details and information about fixes.\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes.\n\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes\n\nPlease consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes\n\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\nPrincipal Product and Version(s) Affected Supporting Product and', ') [http://www.ibm.com/support/docview.wss?uid=swg21987864]\n\nSecurity Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339]\n\nWhen creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: \n\nSecurity Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056]\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01', ') [http://www.ibm.com/support/docview.wss?uid=swg21987864]\n\nSecurity Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339]\n\nWhen creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: \n\nSecurity Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056]\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01', ' SECURITY BULLETIN\n\nSUMMARY\n Multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 used by WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. These issues were disclosed as part of the IBM Java SDK updates in January 2018.\n\nThese issues are also addressed by WebSphere Application Server Network Deployment shipped with WebSphere Service Registry and Repository. \n\nVULNERABILITY DETAILS\nCVEID:CVE-2018-2633 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633]\nDESCRIPTION:An unspecified vulnerability related to the Java SE JNDI component could allow an unauthenticated attacker to take control of the system.\nCVSS Base Score: 8.3\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/137885 [https://exchange.xforce.ibmcloud.com/vulnerabilities/137885]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:H) \nCVEID:CVE-2018-2603 [http://cve.mitre']","You can find information regarding the CVEID CVE-2018-2633 in the Security Bulletin related to the IBM Java SDK updates for WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. The details for this specific vulnerability are provided in the Security Bulletin. To access this specific information, you can refer to the Security Bulletin for the affected products and versions listed in the Security Bulletin that addresses these vulnerabilities.",0.25,0.1,0.4,1.0,"{""relevance_explanation"": ""Documents 4 contains useful information for answering the question. The question is about Security Bulletin: Multiple Vulnerabilities identified in IBM Java SDK affect WSRR and WSRR Studio, which is related to CVEID: CVE-2018-2633. Document 4 provides details about this Security Bulletin, including the CVSS Base Score and CVSS Temporal Score. Additionally, Document 4 provides information about the vulnerability, including the CVEID and a description of the vulnerability."", ""all_relevant_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""overall_supported_explanation"": ""The response claims that the information about the Security Bulletin can be found in Document 4, which is supported by sentence 4a. The response also claims that the details regarding this Security Bulletin can be found at the link http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633, which is supported by sentence 4d. The response also provides the CVSS Base Score and CVSS Temporal Score, which is supported by sentence 4e. However, the response does not provide any information about the vulnerability details, which is available in sentence 4d. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentence 4a, which provides information about the Security Bulletin."", ""supporting_sentence_keys"": [""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence 4d, which provides the link to the CVE details."", ""supporting_sentence_keys"": [""4d""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""4a"", ""4d"", ""4e""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",20,"Document 0: [0a] SECURITY BULLETIN SUMMARY There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 8.0, which is used by IBM Development Package for Apache Spark. [0b] These issues are disclosed as part of the IBM Java SDK updates in January 2017. [0c] If you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. [0d] For a complete list of vulnerabilities please refer to the link for ""IBM Java SDK Security Bulletin"" located in the ""References"" section for more information. [0e] VULNERABILITY DETAILS CVEID: CVE-2016-2183 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-2183] DESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error in the DES/3DES cipher, used as a part of the SSL/TLS protocol. [0f] By capturing large amounts of encrypted traffic between the SSL/TLS server and the client, a remote attacker able to conduct a man-in-the-middle attack could exploit this vulnerability to recover the plaintext data and obtain sensitive information. [0g] This vulnerability is known as the SWEET32 Birthday attack. Document 1: [1a] ss?uid=swg21967893] for vulnerability details and information about fixes. [1b] Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?uid=swg21960194] for vulnerability details and information about fixes. [1c] Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Collaboration and Deployment Services [http://www-01.ibm.com/support/docview.wss?uid=swg21960528] for vulnerability details and information about fixes Please consult the Security Bulletin: Vulnerability with Diffie-Hellman ciphers may affect IBM WebSphere Application Server [http://www-01.ibm.com/support/docview.wss?uid=swg21957980] details and information about fixes Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java Runtime including Logjam affect WebSphere Message Broker and IBM Integration Bus. [1d] This bulletin also addresses vulnerabilities in OpenSSL including Logjam and alternate chains certificate forgery [http://www-01.ibm.com/support/docview.wss?uid=swg21958955] details and information about fixes AFFECTED PRODUCTS AND VERSIONS Principal Product and Version(s) Affected Supporting Product and Document 2: [2a] ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2b] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 Document 3: [3a] ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [3b] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 Document 4: [4a] SECURITY BULLETIN SUMMARY Multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 6 used by WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. [4b] These issues were disclosed as part of the IBM Java SDK updates in January 2018. [4c] These issues are also addressed by WebSphere Application Server Network Deployment shipped with WebSphere Service Registry and Repository. [4d] VULNERABILITY DETAILS CVEID:CVE-2018-2633 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633] DESCRIPTION:An unspecified vulnerability related to the Java SE JNDI component could allow an unauthenticated attacker to take control of the system. [4e] CVSS Base Score: 8.3 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/137885 [https://exchange.xforce.ibmcloud.com/vulnerabilities/137885]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:C/C:H/I:H/A:H) CVEID:CVE-2018-2603 [http://cve.mitre ",2,"[a.] According to Document 4, the information you are looking for is in the Security Bulletin: Multiple vulnerabilities in IBM SDK Java Technology Edition, Version 6 used by WebSphere Service Registry and Repository and WebSphere Service Registry and Repository Studio. [b.] You can find the details regarding this Security Bulletin at the following link: [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-2633] Additionally, the CVSS Base Score for this vulnerability is 8.3, and the CVSS Temporal Score can be found at https://exchange.xforce.ibmcloud.com/vulnerabilities/137885.",success,76 "I need to transfer my SPSS 24 licence to a new computer I need to transfer my SPSS 24 license to a new machine. I have only used my activation code on one computer so far, and that computer was found to be defective which has led me to get a new computer. I was able to download SPSS 24 Gradpack onto the new computer, but every time I put in the activation code, the program gives me an error message saying that I am not allowed to generate any new licenses."," TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I am using Statistics 17 was sent a licence file (lservrc) by Technical Support/Licensing to correct a license error. After saving this file to my Statistics installation directory, starting Statistics will result in error 7001 symptom 18. I tried right clicking on Statistics then ""Run as Administrator"" but I still receive the same error. RESOLVING THE PROBLEM The workaround is to turn off ""Hide extension for known files types"", then rename lservrc to it's correct state. For Windows XP - Open ""My Computer"" > ""Tools"" > ""Folder Options"" For Windows Vista - Open ""Computer"" > ""Organise"" > ""Folder and Search Options"". Once extensions are viewable, open the Statistics 17 installation directory, default being: C:\Program Files\SPSSinc\Statistics17 or \PASWStatistics17. Right click the file 'lservrc.txt' / 'lservrc.dat' and rename it to just 'lservrc' You should now be able to restart Statistics RELATED INFORMATION Need more help? Our AMOS forum is Live! [https://developer.ibm.com/answers/search.html?f=& --- the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. To import an activation kit and enable the new license key 1. Start IBM Installation Manager. 2. On the main page, click Manage Licenses. 3. On the Install Packages page, select a package and click Import product enablement kit. 4. Click Next. Details for the selected package are displayed, including the current license kind and the version range to which the license applies. 5. Browse to the path of the download location for the kit, then select the appropriate Java archive (JAR) file and click Open. 6. Click Next. The Summary page displays the target install directory for the activation kit, the product the new license applies to, and version information. 7. Click Finish. To enable floating license keys 1. Start IBM Installation Manager. 2. On the main page, click Manage Licenses. 3. On the Install Packages page, select a version of a package, click Configure license servers, and click Next. 4. On the License Servers page, select --- miscellaneous key-related error. Error sub-code: 88 RESOLVING THE PROBLEM In general when accessing SPSS Modeler or SPSS Statistics software via a remote desktop or terminal services session a network license is required. In some configurations where the Windows host limits the number of active sessions to 1 a local license may still operate, but we cannot assist with attempts to achieve such a configuration. Please see the documentation for your version of SPSS Modeler or SPSS Statistics for details on how to setup and use a network/concurrent license. You will most likely also need to contact your local IBM Sales office to purchase a network license (they are not interchangeable with site licenses and may be priced differently). IBM contact information can be found at http://www.ibm.com/planetwide [http://www.ibm.com/planetwide] RELATED INFORMATION Need more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html] HISTORICAL NUMBER 84539 --- rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ) QUESTION How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? CAUSE Trial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key. ANSWER Follow the instructions below to install the activation kit or to enable floating license keys. The product activation kits contain the permanent license key for converting a trial Rational product. After you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager. Note: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. To import an activation kit and enable the new license key 1. Start --- Desktop. See instructions in (B2b). If the folder and included files do not copy successfully, contact SPSS Technical Support. (B2a) Double-click the SPSS folder located on your Windows Desktop. Vista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option. XP users: Double-click on the file labeled 'Setup' (without quotes). Install the software providing the correct responses when prompted. If SPSS installs normally, proceed to license your product in the normal manner. If SPSS does not install normally, contact SPSS Technical Support. (B2b) Open the 'SPSS' or 'Statistics' folder. Locate the file whose label includes 'Installer'. (This file should be a 'disk image' file with the file extension of 'dmg'.) Double-click the 'dmg' file. Another file with the name 'Installer' should appear in a separate window. (This file should be an 'application' file with the file extension of 'app'.) Drag the 'app' file to your Desktop. Double-click this file. The installation process should begin. Install the software providing the correct responses when prompted RELATED INFORMATION Need more help",The documents are missing some of the information required to answer the question.,"[' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n I am using Statistics 17 was sent a licence file (lservrc) by Technical Support/Licensing to correct a license error.\n\nAfter saving this file to my Statistics installation directory, starting Statistics will result in error 7001 symptom 18.\n\nI tried right clicking on Statistics then ""Run as Administrator"" but I still receive the same error. \n\nRESOLVING THE PROBLEM\nThe workaround is to turn off ""Hide extension for known files types"", then rename lservrc to it\'s correct state.\n\nFor Windows XP - Open ""My Computer"" > ""Tools"" > ""Folder Options""\nFor Windows Vista - Open ""Computer"" > ""Organise"" > ""Folder and Search Options"".\n\nOnce extensions are viewable, open the Statistics 17 installation directory, default being: C:\\Program Files\\SPSSinc\\Statistics17 or \\PASWStatistics17.\nRight click the file \'lservrc.txt\' / \'lservrc.dat\' and rename it to just \'lservrc\'\nYou should now be able to restart Statistics\n\nRELATED INFORMATION\n Need more help? Our AMOS forum is Live! [https://developer.ibm.com/answers/search.html?f=&', ' the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys.\n\n\nTo import an activation kit and enable the new license key \n\n 1. Start IBM Installation Manager. \n \n 2. On the main page, click Manage Licenses. \n \n 3. On the Install Packages page, select a package and click Import product enablement kit.\n \n 4. Click Next. \n Details for the selected package are displayed, including the current license kind and the version range to which the license applies. \n \n 5. Browse to the path of the download location for the kit, then select the appropriate Java archive (JAR) file and click Open. \n \n 6. Click Next. The Summary page displays the target install directory for the activation kit, the product the new license applies to, and version information.\n \n 7. Click Finish.\n\n\n\n\n\n\n\nTo enable floating license keys \n\n 1. Start IBM Installation Manager. \n \n 2. On the main page, click Manage Licenses. \n \n 3. On the Install Packages page, select a version of a package, click Configure license servers, and click Next. \n \n 4. On the License Servers page, select', ' miscellaneous key-related error. Error sub-code: 88 \n\nRESOLVING THE PROBLEM\nIn general when accessing SPSS Modeler or SPSS Statistics software via a remote desktop or terminal services session a network license is required. In some configurations where the Windows host limits the number of active sessions to 1 a local license may still operate, but we cannot assist with attempts to achieve such a configuration. \n\nPlease see the documentation for your version of SPSS Modeler or SPSS Statistics for details on how to setup and use a network/concurrent license. You will most likely also need to contact your local IBM Sales office to purchase a network license (they are not interchangeable with site licenses and may be priced differently). \n\n \n\nIBM contact information can be found at http://www.ibm.com/planetwide [http://www.ibm.com/planetwide]\n\nRELATED INFORMATION\n Need more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html]\n\n\n \n\nHISTORICAL NUMBER\n 84539', 'rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ)\n\nQUESTION\n How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? \n\nCAUSE\nTrial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key.\n\nANSWER\nFollow the instructions below to install the activation kit or to enable floating license keys. The product activation kits contain the permanent license key for converting a trial Rational product. \n\nAfter you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager.\n\n\nNote: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys.\n\n\nTo import an activation kit and enable the new license key \n\n 1. Start', "" Desktop. See instructions in (B2b).\nIf the folder and included files do not copy successfully, contact SPSS Technical Support.\n\n(B2a)\nDouble-click the SPSS folder located on your Windows Desktop.\nVista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option.\nXP users: Double-click on the file labeled 'Setup' (without quotes).\nInstall the software providing the correct responses when prompted.\nIf SPSS installs normally, proceed to license your product in the normal manner.\nIf SPSS does not install normally, contact SPSS Technical Support.\n\n(B2b)\nOpen the 'SPSS' or 'Statistics' folder.\nLocate the file whose label includes 'Installer'.\n(This file should be a 'disk image' file with the file extension of 'dmg'.)\nDouble-click the 'dmg' file.\nAnother file with the name 'Installer' should appear in a separate window.\n(This file should be an 'application' file with the file extension of 'app'.)\nDrag the 'app' file to your Desktop.\nDouble-click this file.\nThe installation process should begin.\nInstall the software providing the correct responses when prompted\n\nRELATED INFORMATION\n Need more help""]","Based on the context provided, it seems you are facing an issue with transferring your SPSS 24 Graduate Pack license to a new computer. Here are the steps you can take to resolve this: 1. Contact your SPSS vendor (Hearne, On the Hub, StudentDiscounts.com, JourneyEd, thinkEDU, or Studica) who sold you the SPSS Graduate Pack. Explain the situation that your previous computer was found to be defective, and you need to transfer the license to a new machine. 2. The vendor should be able to help you with the license transfer process. Typically, they will have a process to deactivate the license on the old computer and reactivate it on the new one. 3. Make sure you have the original activation code that was provided to you when you purchased the SPSS Graduate Pack. This activation code will be needed to complete the license transfer. 4. The vendor may also need some information about your new computer, such as the machine ID, to complete the license transfer. They can guide you through the process. 5. If the vendor is unable to resolve the issue, you can also contact IBM SPSS Technical Support for further assistance with the license transfer. Their contact information should be available on the IBM SPSS website. The key is to work closely with your SPSS vendor, as they should have the necessary processes and tools to help you transfer the license from the old computer to the new one, especially since you have only used the activation code on one machine so far.",0.6666666666666666,0.014492753623188406,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, and 3 contain useful information for answering the question. Document 0 provides information about resolving license errors, which could be relevant to the issue of transferring a license to a new computer. Document 1 discusses importing activation kits and enabling new license keys, which could be relevant to activating a license on a new computer. Document 2 provides information about network licenses and configuring license servers, which could be relevant to transferring a license to a new computer. Document 3 discusses converting trial versions to permanent licensed products, which could be relevant to the issue of transferring a license to a new computer. However, none of the documents directly address the issue of transferring a license from one computer to another."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""1i"", ""1j"", ""1k"", ""1l"", ""1m"", ""1n"", ""1o"", ""1p"", ""1q"", ""1r"", ""1s"", ""1t"", ""1u"", ""1v"", ""1w"", ""1x"", ""1y"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This statement is supported by the fact that none of the documents directly address the issue of transferring a license from one computer to another. While the documents provide some relevant information about licenses and activation, they do not provide a clear solution to the problem of transferring a license to a new computer."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents directly address the issue of transferring a license from one computer to another."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",69,"Document 0: [0a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I am using Statistics 17 was sent a licence file (lservrc) by Technical Support/Licensing to correct a license error. [0b] After saving this file to my Statistics installation directory, starting Statistics will result in error 7001 symptom 18. [0c] I tried right clicking on Statistics then ""Run as Administrator"" but I still receive the same error. [0d] RESOLVING THE PROBLEM The workaround is to turn off ""Hide extension for known files types"", then rename lservrc to it's correct state. [0e] For Windows XP - Open ""My Computer"" > ""Tools"" > ""Folder Options"" For Windows Vista - Open ""Computer"" > ""Organise"" > ""Folder and Search Options"". [0f] Once extensions are viewable, open the Statistics 17 installation directory, default being: C:\Program Files\SPSSinc\Statistics17 or \PASWStatistics17. [0g] Right click the file 'lservrc.txt' / 'lservrc.dat' and rename it to just 'lservrc' You should now be able to restart Statistics RELATED INFORMATION Need more help? [0h] Our AMOS forum is Live! [0i] [https://developer.ibm.com/answers/search.html?f=& Document 1: [1a] the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. [1b] To import an activation kit and enable the new license key 1. [1c] Start IBM Installation Manager. [1d] 2. [1e] On the main page, click Manage Licenses. [1f] 3. [1g] On the Install Packages page, select a package and click Import product enablement kit. [1h] 4. [1i] Click Next. [1j] Details for the selected package are displayed, including the current license kind and the version range to which the license applies. [1k] 5. [1l] Browse to the path of the download location for the kit, then select the appropriate Java archive (JAR) file and click Open. [1m] 6. [1n] Click Next. [1o] The Summary page displays the target install directory for the activation kit, the product the new license applies to, and version information. [1p] 7. [1q] Click Finish. [1r] To enable floating license keys 1. [1s] Start IBM Installation Manager. [1t] 2. [1u] On the main page, click Manage Licenses. [1v] 3. [1w] On the Install Packages page, select a version of a package, click Configure license servers, and click Next. [1x] 4. [1y] On the License Servers page, select Document 2: [2a] miscellaneous key-related error. [2b] Error sub-code: 88 RESOLVING THE PROBLEM In general when accessing SPSS Modeler or SPSS Statistics software via a remote desktop or terminal services session a network license is required. [2c] In some configurations where the Windows host limits the number of active sessions to 1 a local license may still operate, but we cannot assist with attempts to achieve such a configuration. [2d] Please see the documentation for your version of SPSS Modeler or SPSS Statistics for details on how to setup and use a network/concurrent license. [2e] You will most likely also need to contact your local IBM Sales office to purchase a network license (they are not interchangeable with site licenses and may be priced differently). [2f] IBM contact information can be found at http://www.ibm.com/planetwide [http://www.ibm.com/planetwide] RELATED INFORMATION Need more help? [2g] Our Licensing forum is Live! [2h] [https://developer.ibm.com/answers/topics/spsslicensing.html] HISTORICAL NUMBER 84539 Document 3: [3a] rsa; rsm; rsd; RDA; RPT; RFT; RMT; RDBe; RAD; perm; permanent; temp; real; license; key; temporary; licensing; trial; ga; version; 1254371; SDP; RMC; Import Product Activation Kit; Configure Floating License Support TECHNOTE (FAQ) QUESTION How do you change the trial download into a permanently licensed product after you have installed the evaluation version of an IBM Rational Software Development Platform desktop product, such as Rational Software Architect? [3b] CAUSE Trial version of Rational software products can be converted to the permanent licensed products by applying/enabling the permanent license key over a evaluation key. [3c] ANSWER Follow the instructions below to install the activation kit or to enable floating license keys. [3d] The product activation kits contain the permanent license key for converting a trial Rational product. [3e] After you download a product activation kit, you must import the kit from the download location by using IBM Installation Manager. [3f] Note: IBM Rational Method Composer uses the product activation kit, license keys and the IBM Installation Manager as of version 7.2 and 7.5, but it does not support floating license keys. [3g] To import an activation kit and enable the new license key 1. [3h] Start Document 4: [4a] Desktop. [4b] See instructions in (B2b). [4c] If the folder and included files do not copy successfully, contact SPSS Technical Support. [4d] (B2a) Double-click the SPSS folder located on your Windows Desktop. [4e] Vista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option. [4f] XP users: Double-click on the file labeled 'Setup' (without quotes). [4g] Install the software providing the correct responses when prompted. [4h] If SPSS installs normally, proceed to license your product in the normal manner. [4i] If SPSS does not install normally, contact SPSS Technical Support. [4j] (B2b) Open the 'SPSS' or 'Statistics' folder. [4k] Locate the file whose label includes 'Installer'. [4l] (This file should be a 'disk image' file with the file extension of 'dmg'.) [4m] Double-click the 'dmg' file. [4n] Another file with the name 'Installer' should appear in a separate window. [4o] (This file should be an 'application' file with the file extension of 'app'.) [4p] Drag the 'app' file to your Desktop. [4q] Double-click this file. [4r] The installation process should begin. [4s] Install the software providing the correct responses when prompted RELATED INFORMATION Need more help ",1,[a.] The documents are missing some of the information required to answer the question.,success,77 "How to resolve the StaleConnectionException in WebSphere Application Server? I see this exception in WebSphere Application Server J2c and RRA traces: WSRdbManagedC > preTestConnection Entry WSRdbManagedConnectionImpl@51a507f2 query: SELECT 1 FROM DUAL WSRdbManagedC 3 Exception java.sql.SQLException: ORA-02396: exceeded maximum idle time, please connect again DSRA0010E: SQL State = 61000, Error Code = 2,396 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440) at ... Entry java.sql.SQLException: ORA-01012: not logged on ..... OracleDataSto < findMappingClass return Exit class com.ibm.websphere.ce.cm.StaleConnectionException"," SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * If there are more than 1000 attributes or merchandising associations per catalog entry, the following exception will be thrown in management center: ORA-01795: maximum number of expressions in a list is 1000. LOCAL FIX PROBLEM SUMMARY * USERS AFFECTED: WebSphere Commerce users on V6.0. PROBLEM ABSTRACT: Management Center: ORA-01795 error occured in product display page. BUSINESS IMPACT: User is not able to view product in Management Center when the issue happens. RECOMMENDATION: Applying APAR LI74800 will resolve the issue. PROBLEM CONCLUSION * SQL in data service layer was rewritten to avoid the error. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [ --- one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 --- one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 --- v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables. 2. Select the variable ORACLE_JDBC_DRIVER_PATH. 3. Change the variable value to the folder that contains the Oracle 10g driver --- file name is ojdbc6.jar. If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. Various connectivity errors are logged. DIAGNOSING THE PROBLEM Check the resources.xmlfile in the directory \AFUWeb\profiles\\config\cells\\nodes\ Resolve the problem as mentioned below if it contains the following class path element: ${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar Do not modify the resources.xml file. RESOLVING THE PROBLEM To resolve the problem: 1. Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). 2. Rename the copy as ojdbc6.jar. 3. Restart the IBM InfoSphere Content Collector WebApplications service.",The documents are missing some of the information required to answer the question.,"[' SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If there are more than 1000 attributes or merchandising\n associations per catalog entry, the following exception will be\n thrown in management center:\n ORA-01795: maximum number of expressions in a list is 1000.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * USERS AFFECTED:\n WebSphere Commerce users on V6.0.\n \n PROBLEM ABSTRACT:\n Management Center: ORA-01795 error occured in product display\n page.\n \n BUSINESS IMPACT:\n User is not able to view product in Management Center when the\n issue happens.\n \n RECOMMENDATION:\n Applying APAR LI74800 will resolve the issue.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * SQL in data service layer was rewritten to avoid the error.\n \n \n -------------------------------------------------------------\n The latest available maintenance information can be obtained\n from the Recommended Fixes for WebSphere Commerce technote:\n http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [', ' one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time.\n\n\nRESOLVING THE PROBLEM\nTo resolve this issue, use a bind variable in your SQL integration service. \n\nFor information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. \n\n\n\nTo learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7', ' one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). The cache hit ratio is very low and the execution plan is generated for each SQL statement every time.\n\n\nRESOLVING THE PROBLEM\nTo resolve this issue, use a bind variable in your SQL integration service. \n\nFor information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. \n\n\n\nTo learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7', 'v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. \n\nSYMPTOM\nThe following exception is written to the logs: \n\n\n\n\njava.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable\nDSRA0010E: SQL State = 72000, Error Code = 1,483 \nCAUSE\nThe Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types.\n\n\nRESOLVING THE PROBLEM\nUse either of the following solutions to solve the problem: \n\n * Use the Oracle 10g driver file. 1. Log on to the administrative console and navigate to Environment > WebSphere Variables.\n \n \n 2. Select the variable ORACLE_JDBC_DRIVER_PATH.\n \n \n 3. Change the variable value to the folder that contains the Oracle 10g driver', ' file name is ojdbc6.jar. If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. Various connectivity errors are logged.\n\n\nDIAGNOSING THE PROBLEM\nCheck the resources.xmlfile in the directory \n\n\\AFUWeb\\profiles\\\\config\\cells\\\\nodes\\\n\nResolve the problem as mentioned below if it contains the following class path element:\n${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar\nDo not modify the resources.xml file.\n\n\nRESOLVING THE PROBLEM\nTo resolve the problem: \n\n 1. Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). \n 2. Rename the copy as ojdbc6.jar. \n 3. Restart the IBM InfoSphere Content Collector WebApplications service.']","To resolve the StaleConnectionException in WebSphere Application Server, you need to set the ""Validate on Reserve"" property to true for the connection pool associated with the data source in WebSphere Application Server. This setting will ensure that the connections are validated before being returned to the application to prevent stale connections. Additionally, you may need to adjust the maximum idle time setting in the Oracle database to prevent the ORA-02396 error. This can be done by modifying the SQLNET.ORA file on the Oracle server to increase the value of the SQLNET.EXPIRE_TIME parameter. By setting ""Validate on Reserve"" to true in the connection pool and adjusting the maximum idle time in the Oracle database, you should be able to resolve the StaleConnectionException in WebSphere Application Server.",0.325,0.025,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to resolve the StaleConnectionException in WebSphere Application Server. However, Document 3 discusses an issue with Oracle 9i and the Oracle Thin Driver, which may be related to the exception. Document 1 and Document 2 discuss using bind variables in SQL integration services, but they do not directly address the StaleConnectionException. Document 4 discusses issues with the Oracle JDBC driver, which may be relevant to the exception. Overall, the documents do not provide a clear solution to the problem, but they do discuss related issues and potential troubleshooting steps."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a clear solution to the StaleConnectionException. The documents discuss related issues and potential troubleshooting steps, but they do not directly address the exception. Therefore, the response is supported by the documents, as they do not contain sufficient information to fully answer the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a clear solution to the StaleConnectionException. The documents discuss related issues and potential troubleshooting steps, but they do not directly address the exception."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",40,"Document 0: [0a] SUBSCRIBE You can track all active APARs for this component. [0b] APAR STATUS * CLOSED AS PROGRAM ERROR. [0c] ERROR DESCRIPTION * If there are more than 1000 attributes or merchandising associations per catalog entry, the following exception will be thrown in management center: ORA-01795: maximum number of expressions in a list is 1000. [0d] LOCAL FIX PROBLEM SUMMARY * USERS AFFECTED: WebSphere Commerce users on V6.0. [0e] PROBLEM ABSTRACT: Management Center: ORA-01795 error occured in product display page. [0f] BUSINESS IMPACT: User is not able to view product in Management Center when the issue happens. [0g] RECOMMENDATION: Applying APAR LI74800 will resolve the issue. [0h] PROBLEM CONCLUSION * SQL in data service layer was rewritten to avoid the error. [0i] ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296 [ Document 1: [1a] one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). [1b] The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. [1c] RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. [1d] For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. [1e] To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. [1f] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 Document 2: [2a] one SQL integration service have different literal values, a matching statement cannot be found in statement cache (shared pool). [2b] The cache hit ratio is very low and the execution plan is generated for each SQL statement every time. [2c] RESOLVING THE PROBLEM To resolve this issue, use a bind variable in your SQL integration service. [2d] For information on how to use the bind variable in the IBM Business Process Manager SQL integration service, see the following developerWorks article: Using the SQL integration service with WebSphere Lombardi Edition V7.2 and WebSphere Application Server V7 [http://www.ibm.com/developerworks/websphere/tutorials/1110_phi/]. [2e] To learn more about the Oracle ORA-01000 error and its corresponding solution, see the ""ORA-01000: maximum open cursors exceeded"" connecting to an Oracle database from WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg21218727] document. [2f] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Databases AIX, Linux, Linux zSeries, Solaris, Windows 8.5, 8.0.1, 8.0, 7.5.1, 7 Document 3: [3a] v61rnotes; SQLException ORA-01483; v612rnotes TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) If WebSphere® Process Server is configured with Oracle 9i as the database, and Oracle Thin Driver as the database driver, failed events are not saved to the database if the event size is larger than 4 KB. [3b] SYMPTOM The following exception is written to the logs: java.sql.SQLException: ORA-01483: invalid length for DATE or NUMBER bind variable DSRA0010E: SQL State = 72000, Error Code = 1,483 CAUSE The Oracle 9i Thin Driver limits the size of data to no more than 4 KB for VARCHAR2, NVARCHAR2, BLOB, and CLOB types. [3c] RESOLVING THE PROBLEM Use either of the following solutions to solve the problem: * Use the Oracle 10g driver file. [3d] 1. [3e] Log on to the administrative console and navigate to Environment > WebSphere Variables. [3f] 2. [3g] Select the variable ORACLE_JDBC_DRIVER_PATH. [3h] 3. [3i] Change the variable value to the folder that contains the Oracle 10g driver Document 4: [4a] file name is ojdbc6.jar. [4b] If ojdbc6.jar is not found, the Content Collector WebApplications service cannot connect to the Oracle data store. [4c] Various connectivity errors are logged. [4d] DIAGNOSING THE PROBLEM Check the resources.xmlfile in the directory \AFUWeb\profiles\\config\cells\\nodes\ Resolve the problem as mentioned below if it contains the following class path element: ${ORACLE_JDBC_DRIVER_PATH}/ojdbc6.jar Do not modify the resources.xml file. [4e] RESOLVING THE PROBLEM To resolve the problem: 1. [4f] Create a copy of the Oracle JDBC driver that is installed on the IBM InfoSphere Content Collector system in the same location where the current driver resides (for example, copy ojdbc14.jar for Oracle 10g). [4g] 2. [4h] Rename the copy as ojdbc6.jar. [4i] 3. [4j] Restart the IBM InfoSphere Content Collector WebApplications service. ",1,[a.] The documents are missing some of the information required to answer the question.,success,78 IBM Support Assistant data collector for BPM What can I use to obtain some standard information in order to debug my IBM Business Process Manager environment? ," in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express LOCAL FIX * Make the track that you're working on the default track. PROBLEM SUMMARY * No additional information is available. PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03 that ensures the updated business object is used while you debug a client-side human service in a new track. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter ""cumulative fix"", and click Continue. TEMPOR --- DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM --- DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM --- ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config --- ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config","The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. You can use the command-line tool ""bpmdc"" to gather log file or configuration information and upload it to a Problem Management Record (PMR).","[' in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM Express\n \n \n \n \n \n\nLOCAL FIX\n * Make the track that you\'re working on the default track.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * No additional information is available.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03\n that ensures the updated business object is used while you debug\n a client-side human service in a new track.\n \n To determine whether the cumulative fix is available and\n download it if it is, complete the following steps on Fix\n Central:\n \n 1. On the Select product tab, select WebSphere as the product\n group, IBM Business Process Manager with your edition from the\n WebSphere options, All as the installed version, and All as the\n platform, and then click Continue.\n 2. In the Text field, enter ""cumulative fix"", and click\n Continue.\n \n \n \n \n \n\nTEMPOR', ' DIRECT LINKS TO FIXES\nbpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR]\nDownloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * When you create a business object variable in the main track and\n later create a new track in which you make changes to the\n business object variable, like adding a new parameter or\n removing some of the existing parameters, you notice that these\n changes are not reflected in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM', ' DIRECT LINKS TO FIXES\nbpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR]\nDownloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * When you create a business object variable in the main track and\n later create a new track in which you make changes to the\n business object variable, like adding a new parameter or\n removing some of the existing parameters, you notice that these\n changes are not reflected in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM', 'ISA data collection datacollection logs bpmdc isadc NEWS\n\nABSTRACT\n The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. \n\nCONTENT\nThe script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc\nThe profile_root variable is the base profile directory for the profile from which you want to get data. \n\nCommon Examples \n\nTo gather the logs and upload them to ECURep: \nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes \n\nTo gather the logs and config directory: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config', 'ISA data collection datacollection logs bpmdc isadc NEWS\n\nABSTRACT\n The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. \n\nCONTENT\nThe script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc\nThe profile_root variable is the base profile directory for the profile from which you want to get data. \n\nCommon Examples \n\nTo gather the logs and upload them to ECURep: \nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes \n\nTo gather the logs and config directory: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config']","Based on the information provided, the IBM Support Assistant data collector tool called ""bpmdc"" can be used to gather various product information, logs, and configuration data to help debug IBM Business Process Manager (BPM) issues. Some key points about the bpmdc tool: 1. It is a command-line tool that can be run from the BPM profile directory to collect data. 2. It can gather log files, configuration information, and optionally upload the collected data to IBM for a PMR (Problem Management Record). 3. There are different collection types that can be specified, such as ""General"", ""Install"", and ""Dump"" to target different types of data. 4. The ""General"" collection gathers the profile logs directory, version information, and optionally the profile config directory. 5. The ""Install"" collection gathers data related to the BPM installation process. 6. The ""Dump"" collection triggers JVM dumps on a target server prior to gathering the general collection data. 7. Parameters can be passed to the bpmdc command to specify the PMR number, whether to upload to IBM, output directory, and various server connection/dump options. So in summary, the bpmdc tool provides a convenient way to collect standard troubleshooting data from a BPM environment that can be provided to IBM Support to help diagnose issues. It is recommended to run this command from the appropriate BPM profile to ensure all relevant data is captured.",0.45161290322580644,0.12903225806451613,0.2857142857142857,1.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Both documents describe the new data collector in IBM Business Process Manager V8.5, which is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. Specifically, sentences 3a, 3b, 3c, 3d, 3e, 3f, and 3g in Document 3, and sentences 4a, 4b, 4c, 4d, 4e, 4f, and 4g in Document 4 provide relevant information. The question asks about the IBM Support Assistant data collector for BPM, and these documents provide details about the data collector, including its purpose, functionality, and usage."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response claims that the new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some standard information needed to debug IBM Business Process Manager issues, and that the command-line tool 'bpmdc' can be used to gather log file or configuration information and upload it to a Problem Management Record (PMR). Sentence a. in the response is supported by sentences 3a and 4a in the documents, which describe the purpose of the data collector. Sentence b. in the response is supported by sentences 3b and 4b in the documents, which describe the functionality of the 'bpmdc' command-line tool. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentences 3a and 4a in the documents, which describe the purpose of the data collector."", ""supporting_sentence_keys"": [""3a"", ""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentences 3b and 4b in the documents, which describe the functionality of the 'bpmdc' command-line tool."", ""supporting_sentence_keys"": [""3b"", ""4b""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""4a"", ""4b""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",31,"Document 0: [0a] in the new track when you debug a client-side human service that contains the modified business object variable. [0b] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express LOCAL FIX * Make the track that you're working on the default track. [0c] PROBLEM SUMMARY * No additional information is available. [0d] PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03 that ensures the updated business object is used while you debug a client-side human service in a new track. [0e] To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. [0f] On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. [0g] 2. [0h] In the Text field, enter ""cumulative fix"", and click Continue. [0i] TEMPOR Document 1: [1a] DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. [1d] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Document 2: [2a] DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. [2d] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Document 3: [3a] ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [3b] This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). [3c] This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. [3d] CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. [3e] You can also use this tool to compress the data without sending it to IBM. [3f] The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. [3g] Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config Document 4: [4a] ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [4b] This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). [4c] This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. [4d] CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. [4e] You can also use this tool to compress the data without sending it to IBM. [4f] The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. [4g] Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config ",2,"[a.] The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [b.] You can use the command-line tool ""bpmdc"" to gather log file or configuration information and upload it to a Problem Management Record (PMR).",success,79 "Why is the file db2jcc.jar missing after an upgrade to BPM V8.5.7 CF2016.12? After upgrading to IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12, I have encountered several JDBC related exceptions during my process application development. It seems that the file db2jcc.jar was removed during the installation of the cumulative fix pack. What happened? "," * You can also find out [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html]what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.09.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.09 and what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.06. * The functions that are deprecations and removals in IBM BPM V8.5.7 cumulative fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main --- BPM Express LOCAL FIX * Stop the IBM Process Center server and delete the files from the \TMP folder manually or by using a scheduled task. PROBLEM SUMMARY * No additional information is available. PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.12 that deletes the copy of the .twx file from the \TMP folder after the BPMExport command finishes. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter ""cumulative fix?, and click Continue. TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER JR56622 * REPORTED COMPONENT NAME BPM STANDARD * REPORTED --- PRODUCT README ABSTRACT The following new feature and fixes are included in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.12. CONTENT TAB NAVIGATION * Fix list [http://www.ibm.com/support/docview.wss?uid=swg27049215] * What's new [http://www.ibm.com/support/docview.wss?uid=swg27048992]- selected tab, * Downloading the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg24043062] * Installing the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg27048950] * Upgrading profiles from V8.5.x [http://www.ibm.com/support/docview.wss?uid=swg27048949] * Post-upgrade tasks [http://www.ibm.com/support/docview.wss?uid=swg27049143] With this update, you can * Optimize your business operations by using the leading Business Process Management platform at a low-cost entry point. For more information, see IBM Business Process Manager on Cloud Express offers a new opportunity to start automating business operations [http://www.ibm.com --- be included in IBM BPM V8.5.7 cumulative fix 2016.12 that shows a validation error for processes that contain such a non-executable definition. If a user still models and runs this task, an improved failure message is provided. To determine whether the IBM BPM V8.5.7 cumulative fix 2016.12 is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter ""cumulative fix"", and click Continue. PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER JR56707 * REPORTED COMPONENT NAME BPM ADVANCED * REPORTED COMPONENT ID 5725C9400 --- fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main.doc/topics/gbpm_deprecationlist.html]. For more information, see What's new in IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.12.html]. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7.CF201612, 8.5.7 Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7.CF201612, 8.5.7 PRODUCT ALIAS/SYNONYM BPM",The documents are missing some of the information required to answer the question.,"[' * You can also find out [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html]what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.09.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.09 and what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.06. \n * The functions that are deprecations and removals in IBM BPM V8.5.7 cumulative fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main', ' BPM Express\n \n \n \n \n \n\nLOCAL FIX\n * Stop the IBM Process Center server and delete the files from the\n \\TMP folder manually or by using a scheduled task.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * No additional information is available.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.12\n that deletes the copy of the .twx file from the \\TMP folder\n after the BPMExport command finishes.\n \n To determine whether the cumulative fix is available and\n download it if it is, complete the following steps on Fix\n Central:\n \n 1. On the Select product tab, select WebSphere as the product\n group, IBM Business Process Manager with your edition from the\n WebSphere options, All as the installed version, and All as the\n platform, and then click Continue.\n 2. In the Text field, enter ""cumulative fix?, and click\n Continue.\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n JR56622\n \n \n * REPORTED COMPONENT NAME\n BPM STANDARD\n \n \n * REPORTED', "" PRODUCT README\n\nABSTRACT\n The following new feature and fixes are included in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.12. \n\nCONTENT\n\n\nTAB NAVIGATION\n * Fix list [http://www.ibm.com/support/docview.wss?uid=swg27049215]\n * What's new [http://www.ibm.com/support/docview.wss?uid=swg27048992]- selected tab,\n * Downloading the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg24043062]\n * Installing the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg27048950]\n * Upgrading profiles from V8.5.x [http://www.ibm.com/support/docview.wss?uid=swg27048949]\n * Post-upgrade tasks [http://www.ibm.com/support/docview.wss?uid=swg27049143]\n\nWith this update, you can \n\n\n * Optimize your business operations by using the leading Business Process Management platform at a low-cost entry point. For more information, see IBM Business Process Manager on Cloud Express offers a new opportunity to start automating business operations [http://www.ibm.com"", ' be included in IBM BPM V8.5.7 cumulative fix 2016.12\n that shows a validation error for processes that contain such a\n non-executable definition. If a user still models and runs this\n task, an improved failure message is provided.\n \n To determine whether the IBM BPM V8.5.7 cumulative fix 2016.12\n is available and download it if it is, complete the following\n steps on Fix Central:\n \n 1. On the Select product tab, select WebSphere as the product\n group, IBM Business Process Manager with your edition from the\n WebSphere options, All as the installed version, and All as the\n platform, and then click Continue.\n 2. In the Text field, enter ""cumulative fix"", and click\n Continue.\n \n PRODUCTS AFFECTED\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM Express\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n JR56707\n \n \n * REPORTED COMPONENT NAME\n BPM ADVANCED\n \n \n * REPORTED COMPONENT ID\n 5725C9400\n \n \n', "" fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main.doc/topics/gbpm_deprecationlist.html].\n\n\nFor more information, see What's new in IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.12.html].\n\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7.CF201612, 8.5.7 Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7.CF201612, 8.5.7 PRODUCT ALIAS/SYNONYM\n BPM""]","The file db2jcc.jar is missing after an upgrade to BPM V8.5.7 CF2016.12 because IBM BPM does not transform complex IBM BPM types (such as TWObjects) to standard JDBC types that the database can process. Therefore, the SQL Connector code can only handle simple types. This limitation was not documented previously, but it will be addressed in an upcoming IBM BPM V8.5.7 cumulative fix by adding information about this limitation to the SQLParameter variable types description. In the meantime, a temporary fix is to use the Java integration feature to invoke custom Java code using JDBC java interfaces to call stored procedures.",0.17391304347826086,0.043478260869565216,0.0,0.0,"{""relevance_explanation"": ""The documents contain useful information for answering the question, particularly Document 0, which mentions the deprecations and removals in IBM BPM V8.5.7 cumulative fix 2016.12, and Document 4, which provides information on the cumulative fix 2016.12. However, none of the documents directly address the issue of the missing db2jcc.jar file. The response claims that the documents are missing some of the information required to answer the question, which is a correct assessment."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""4a"", ""4b""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the issue of the missing db2jcc.jar file. The response does not make any other claims, so it is supported by the documents in the sense that it correctly identifies the lack of information."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents directly address the issue of the missing db2jcc.jar file. The documents provide some information on the cumulative fix 2016.12, but it is not sufficient to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",23,"Document 0: [0a] * You can also find out [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html]what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.09.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.09 and what was new [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.06.html] in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.06. [0b] * The functions that are deprecations and removals in IBM BPM V8.5.7 cumulative fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main Document 1: [1a] BPM Express LOCAL FIX * Stop the IBM Process Center server and delete the files from the \TMP folder manually or by using a scheduled task. [1b] PROBLEM SUMMARY * No additional information is available. [1c] PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2016.12 that deletes the copy of the .twx file from the \TMP folder after the BPMExport command finishes. [1d] To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. [1e] On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. [1f] 2. [1g] In the Text field, enter ""cumulative fix?, and click Continue. [1h] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER JR56622 * REPORTED COMPONENT NAME BPM STANDARD * REPORTED Document 2: [2a] PRODUCT README ABSTRACT The following new feature and fixes are included in IBM Business Process Manager (BPM) V8.5.7 cumulative fix 2016.12. [2b] CONTENT TAB NAVIGATION * Fix list [http://www.ibm.com/support/docview.wss?uid=swg27049215] * What's new [http://www.ibm.com/support/docview.wss?uid=swg27048992]- selected tab, * Downloading the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg24043062] * Installing the cumulative fix [http://www.ibm.com/support/docview.wss?uid=swg27048950] * Upgrading profiles from V8.5.x [http://www.ibm.com/support/docview.wss?uid=swg27048949] * Post-upgrade tasks [http://www.ibm.com/support/docview.wss?uid=swg27049143] With this update, you can * Optimize your business operations by using the leading Business Process Management platform at a low-cost entry point. [2c] For more information, see IBM Business Process Manager on Cloud Express offers a new opportunity to start automating business operations [http://www.ibm.com Document 3: [3a] be included in IBM BPM V8.5.7 cumulative fix 2016.12 that shows a validation error for processes that contain such a non-executable definition. [3b] If a user still models and runs this task, an improved failure message is provided. [3c] To determine whether the IBM BPM V8.5.7 cumulative fix 2016.12 is available and download it if it is, complete the following steps on Fix Central: 1. [3d] On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. [3e] 2. [3f] In the Text field, enter ""cumulative fix"", and click Continue. [3g] PRODUCTS AFFECTED IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER JR56707 * REPORTED COMPONENT NAME BPM ADVANCED * REPORTED COMPONENT ID 5725C9400 Document 4: [4a] fix 2016.12 are flagged in Deprecated and removed features of IBM Business Process Manager V8.5.7 [https://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.main.doc/topics/gbpm_deprecationlist.html]. [4b] For more information, see What's new in IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12 [http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.7/com.ibm.wbpm.admin.doc/topics/cbpm_whatsnew-cf2016.12.html]. [4c] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7.CF201612, 8.5.7 Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7.CF201612, 8.5.7 PRODUCT ALIAS/SYNONYM BPM ",1,[a.] The documents are missing some of the information required to answer the question.,success,80 "Launching IBM Rational Software Architect application results in Error: Java was started but returned exit code = -1 At times when you launch Rational Software Architect (RSA) application, you might encounter the following error: Error: Java was started but returned exit code = -1 ","exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. Exit code=8096"" . It also provides instructions to resolve the issue. SYMPTOM Rational Team Concert crashes with the following JVM terminated error message: JVM terminated. Exit code=8096 [/support/docview.wss?uid=swg21501371&aid=1] CAUSE There are many possible factors that could contribute to the crash the JVM exit code=8096 error message. One of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3 ENVIRONMENT Rational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect * Intel(R) Q45/Q43 Express Chipset * Windows XP Service Pack 3 RESOLVING THE PROBLEM Upgrade your graphic card driver to the latest one. If upgrading the driver does not fix the issue, contact Rational support --- eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". SYMPTOM Steps to reproduce: 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client. 2. Bring up the CQ dialog window. 3. Observe that Eclipse halts with the error. CAUSE You use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task. ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 --- eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". SYMPTOM Steps to reproduce: 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client. 2. Bring up the CQ dialog window. 3. Observe that Eclipse halts with the error. CAUSE You use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task. ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 --- RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. The following entries support the hypothesis of the faulty video drivers --- RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. The following entries support the hypothesis of the faulty video drivers",The documents are missing some of the information required to answer the question.,"['exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. Exit code=8096"" . It also provides instructions to resolve the issue. \n\nSYMPTOM\nRational Team Concert crashes with the following JVM terminated error message: \n\nJVM terminated. Exit code=8096 \n\n[/support/docview.wss?uid=swg21501371&aid=1]\n\nCAUSE\nThere are many possible factors that could contribute to the crash the JVM exit code=8096 error message. \n\nOne of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3\n\n\nENVIRONMENT\nRational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect \n\n * Intel(R) Q45/Q43 Express Chipset \n * Windows XP Service Pack 3\n\nRESOLVING THE PROBLEM\nUpgrade your graphic card driver to the latest one. If upgrading the driver does not fix the issue, contact Rational support', 'eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". \n\nSYMPTOM\nSteps to reproduce:\n\n\n\n 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client.\n \n \n 2. Bring up the CQ dialog window.\n \n \n 3. Observe that Eclipse halts with the error.\n\n\nCAUSE\nYou use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task.\n\nENVIRONMENT\nWindows 7, RTC 4.0.x\n\n\n\n\nDIAGNOSING THE PROBLEM\nYou can see a text in the javacore file that is similar to:\n\n\nWindows_ExceptionCode: C0000005 (access violation)\nModule: C:\\Windows\\System32\\mshtml.dll\n\nCurrent thread:\n""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0,\njava/lang/Thread:0x000007FFBE6', 'eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". \n\nSYMPTOM\nSteps to reproduce:\n\n\n\n 1. Try to link a CQ record to an RTC work item through the RTC Eclipse client.\n \n \n 2. Bring up the CQ dialog window.\n \n \n 3. Observe that Eclipse halts with the error.\n\n\nCAUSE\nYou use 64-bit Eclipse. 64-bit Eclipse cannot fulfil this task.\n\nENVIRONMENT\nWindows 7, RTC 4.0.x\n\n\n\n\nDIAGNOSING THE PROBLEM\nYou can see a text in the javacore file that is similar to:\n\n\nWindows_ExceptionCode: C0000005 (access violation)\nModule: C:\\Windows\\System32\\mshtml.dll\n\nCurrent thread:\n""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0,\njava/lang/Thread:0x000007FFBE6', 'RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". \n\nSYMPTOM\nYou connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. \n\nJava was started but returned exit code=8096 \n\n\n[/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1]\n\nExamples of actions you can do are: creating a work item and creating a user.\n\nCAUSE\nOne known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) \n\n\nNote: Other causes are also possible but have not been reported.\n\n\nENVIRONMENT\nThis problem has been seen with ThinkPad laptops\n\n\n\nDIAGNOSING THE PROBLEM\nLook at the java core. The following entries support the hypothesis of the faulty video drivers', 'RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". \n\nSYMPTOM\nYou connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. Then the Eclipse workbench, java.exe, stops with the following error message. \n\nJava was started but returned exit code=8096 \n\n\n[/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1]\n\nExamples of actions you can do are: creating a work item and creating a user.\n\nCAUSE\nOne known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) \n\n\nNote: Other causes are also possible but have not been reported.\n\n\nENVIRONMENT\nThis problem has been seen with ThinkPad laptops\n\n\n\nDIAGNOSING THE PROBLEM\nLook at the java core. The following entries support the hypothesis of the faulty video drivers']","This error may indicate a problem with the Java Virtual Machine (JVM) when launching IBM Rational Software Architect. To resolve this issue, you can try updating the video driver to the newest version, as outdated or incompatible drivers can cause JVM termination errors. Another possible cause could be related to a bug in the Intel Graphic Card driver for Windows XP Service Pack 3. If updating the video driver does not solve the problem, you should contact Rational support for further assistance.",1.0,0.024390243902439025,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information that directly addresses the error 'Error: Java was started but returned exit code = -1' when launching IBM Rational Software Architect application. However, some documents discuss similar Java-related errors and their causes, such as Document 0, which talks about a JVM terminated error with exit code 8096 when opening a work item using IBM Rational Team Concert integrated with Rational Software Architect. Documents 1, 2, 3, and 4 also discuss Java-related errors, but none of them specifically mention the error code -1. Therefore, while the documents do not provide a direct answer to the question, they do provide some general information about Java errors and potential causes."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""1i"", ""1j"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""2i"", ""2j"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents specifically address the error code -1. While the documents do provide some general information about Java errors and potential causes, they do not provide a direct answer to the question. Therefore, the response is supported by the documents in the sense that they do not contain the necessary information to answer the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents specifically address the error code -1, and the documents do not provide a direct answer to the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",41,"Document 0: [0a] exit; code; 8096; crash; crashes; RTC; RSA; java virtual machine; Work item 166607 TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) This technote explains why opening workitem using IBM Rational Team Concert integrated with Rational Software Architect crashes with the error ""JVM terminated. [0b] Exit code=8096"" . [0c] It also provides instructions to resolve the issue. [0d] SYMPTOM Rational Team Concert crashes with the following JVM terminated error message: JVM terminated. [0e] Exit code=8096 [/support/docview.wss?uid=swg21501371&aid=1] CAUSE There are many possible factors that could contribute to the crash the JVM exit code=8096 error message. [0f] One of possible causes might be a bug in the Intel Graphic Card driver for Windows XP Service Pack 3 ENVIRONMENT Rational Team Concert version 3.0 and 3.0.1 integrated with Rational Software Architect * Intel(R) Q45/Q43 Express Chipset * Windows XP Service Pack 3 RESOLVING THE PROBLEM Upgrade your graphic card driver to the latest one. [0g] If upgrading the driver does not fix the issue, contact Rational support Document 1: [1a] eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". [1b] SYMPTOM Steps to reproduce: 1. [1c] Try to link a CQ record to an RTC work item through the RTC Eclipse client. [1d] 2. [1e] Bring up the CQ dialog window. [1f] 3. [1g] Observe that Eclipse halts with the error. [1h] CAUSE You use 64-bit Eclipse. [1i] 64-bit Eclipse cannot fulfil this task. [1j] ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 Document 2: [2a] eclipse; crash; 8096; access violation TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to link an IBM Rational Clear Quest (CQ) record to an IBM Rational Team Concert (RTC) work item using RTC Eclipse Client results in the error ""Java was started but returned exit code=8096"". [2b] SYMPTOM Steps to reproduce: 1. [2c] Try to link a CQ record to an RTC work item through the RTC Eclipse client. [2d] 2. [2e] Bring up the CQ dialog window. [2f] 3. [2g] Observe that Eclipse halts with the error. [2h] CAUSE You use 64-bit Eclipse. [2i] 64-bit Eclipse cannot fulfil this task. [2j] ENVIRONMENT Windows 7, RTC 4.0.x DIAGNOSING THE PROBLEM You can see a text in the javacore file that is similar to: Windows_ExceptionCode: C0000005 (access violation) Module: C:\Windows\System32\mshtml.dll Current thread: ""main"" J9VMThread:0x0000000002868500, j9thread_t:0x00000000007397B0, java/lang/Thread:0x000007FFBE6 Document 3: [3a] RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". [3b] SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. [3c] Then the Eclipse workbench, java.exe, stops with the following error message. [3d] Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. [3e] CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. [3f] ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. [3g] The following entries support the hypothesis of the faulty video drivers Document 4: [4a] RBD; RTC; crashs TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Attempts to use IBM Rational Business Developer connected to an IBM Rational Team Concert server, result in error ""Java was started but ... "". [4b] SYMPTOM You connected a Rational Team Concert server to Rational Business Developer and you perform actions on the server. [4c] Then the Eclipse workbench, java.exe, stops with the following error message. [4d] Java was started but returned exit code=8096 [/support/docview.wss?uid=swg21502684&aid=1] [/support/docview.wss?uid=swg21502684&aid=1] Examples of actions you can do are: creating a work item and creating a user. [4e] CAUSE One known cause is due to the video driver and when two different versions of drivers are installed on the machine (i.e 6.14.10.5284 and 6.14.10.5303) Note: Other causes are also possible but have not been reported. [4f] ENVIRONMENT This problem has been seen with ThinkPad laptops DIAGNOSING THE PROBLEM Look at the java core. [4g] The following entries support the hypothesis of the faulty video drivers ",1,[a.] The documents are missing some of the information required to answer the question.,success,81 "DB2 Non Reclaimable Storage . We have tablespaces defined under DB2 9.5 that apparently are not able to reclaim storage back to the OS, but does that mean DB2 cannot reuse this space as well? ","24028731] DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302] DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * If the root of the automatic storage path does not have enough free file system space, and an attempt is made to extend the tablespace, DB2 will incorrectly report SQL0968C ""file system full"" without checking the amount of free file system space in the full path where the new container should be created. . For example, say that the following automatic storage path is defined (output taken from a database snapshot): . --- DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. Problem Summary: The AUTORESIZE clause are not valid for --- DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. Problem Summary: The AUTORESIZE clause are not valid for --- tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0. RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] --- tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0. RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]","Based on the provided context documents, we can see that the reclaimable storage feature is mentioned in Documents 3 and 4, which describe the requirements for using reclaimable storage in DB2. According to Document 3 and Document 4, to use the reclaimable storage feature, the tablespace must be created in DB2 Version 9.7 or later. However, it does not explicitly state what happens to tablespaces defined in DB2 9.5. Document 0 mentions an issue where DB2 incorrectly reports a ""file system full"" error when the root of the automatic storage path does not have enough free file system space. However, this does not directly relate to the reclaimable storage feature. Document 1 and Document 2 describe an issue where the AUTORESIZE clause is not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. However, this also does not directly relate to the reclaimable storage feature. Since the provided documents do not explicitly state what happens to tablespaces defined in DB2 9.5 regarding reusing space, we cannot determine if DB2 can reuse the space in non-reclaimable storage tablespaces. The documents are missing some of the information required to answer the question.","['24028731]\nDB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302]\nDB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087]\nDB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If the root of the automatic storage path does not have enough\n free file system space, and an attempt is made to extend the\n tablespace, DB2 will incorrectly report SQL0968C ""file system\n full"" without checking the amount of free file system space\n in the full path where the new container should be created.\n .\n For example, say that the following automatic storage path\n is defined (output taken from a database snapshot):\n .\n ', 'DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n n/a\n n/a\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * Users Affected: All\n Problem Description:\n The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n Problem Summary:\n The AUTORESIZE clause are not valid for', 'DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n n/a\n n/a\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * Users Affected: All\n Problem Description:\n The AUTORESIZE clause are not valid for\n system managed space (SMS) table spaces or for database managed\n space\n (DMS) table spaces that are defined to use raw device\n containers. However db2look was generating AUTORESIZE clause\n for SMS tablespaces, hence this has to be corrected.\n Problem Summary:\n The AUTORESIZE clause are not valid for', "" tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.\n\n\n\nRESOLVING THE PROBLEM\nTo use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. \n\n \n\n * \n * \n * \n * \n * \n\n\nNote: \nTablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION\n Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]"", "" tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.\n\n\n\nRESOLVING THE PROBLEM\nTo use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. \n\n \n\n * \n * \n * \n * \n * \n\n\nNote: \nTablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION\n Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]""]","Based on the context provided, the key points are: 1. The problem is related to the ""Reclaimable Storage"" feature introduced in DB2 Version 9.7. This feature allows DB2 to reclaim unused storage space in DMS (Database Managed Space) or automatic storage tablespaces. 2. In earlier versions of DB2 (9.1 and 9.5), the ""Reclaimable Storage"" feature was not available. Tablespaces created in these earlier versions cannot directly benefit from this feature. 3. The RECLAIMABLE_SPACE_ENABLED monitor element can be used to check if a tablespace is enabled for reclaimable storage or not. A value of 0 indicates the tablespace is not enabled. Now, to answer the question: Even though the tablespaces defined under DB2 9.5 may not be able to reclaim storage back to the operating system, DB2 can still reuse the available free space within those tablespaces. The key difference is that with the ""Reclaimable Storage"" feature in DB2 9.7+, the unused space can be directly returned to the operating system, making it available for other applications or processes. In the older versions without this feature, the unused space is still available for DB2 to reuse, but it remains allocated to the DB2 database and cannot be freed up for the operating system. In summary, while the older DB2 versions cannot directly reclaim unused storage space back to the OS, DB2 can still reuse the available free space within the tablespaces for new data. The main limitation is the inability to free up the unused space for other applications or the operating system.",0.3870967741935484,0.1935483870967742,0.16666666666666666,0.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question as they describe the requirements for using reclaimable storage in DB2. Document 0 provides information about an issue with DB2 incorrectly reporting a \""file system full\"" error, but it does not directly relate to the reclaimable storage feature. Documents 1 and 2 describe an issue with the AUTORESIZE clause, which also does not directly relate to the reclaimable storage feature. However, these documents can be used to understand the context of DB2 storage management."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f""], ""overall_supported_explanation"": ""The response claims that the reclaimable storage feature is mentioned in Documents 3 and 4, which is supported by the documents. The response also states that to use the reclaimable storage feature, the tablespace must be created in DB2 Version 9.7 or later, which is supported by sentences 3c and 4c. However, the response does not find any information about what happens to tablespaces defined in DB2 9.5 regarding reusing space, which is not supported by the documents because the documents do not provide this information. The response concludes that the documents are missing some of the information required to answer the question, which is supported by the fact that the documents do not provide information about DB2 9.5 tablespaces."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the documents because Documents 3 and 4 do mention the reclaimable storage feature."", ""supporting_sentence_keys"": [""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by the documents because sentences 3c and 4c state that to use the reclaimable storage feature, the tablespace must be created in DB2 Version 9.7 or later."", ""supporting_sentence_keys"": [""3c"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the documents because the documents do not provide information about what happens to tablespaces defined in DB2 9.5."", ""supporting_sentence_keys"": [], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the documents because Document 0 does mention an issue with DB2 incorrectly reporting a \""file system full\"" error."", ""supporting_sentence_keys"": [""0c""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by the documents because the issue mentioned in Document 0 does not directly relate to the reclaimable storage feature."", ""supporting_sentence_keys"": [""0c""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by the documents because Documents 1 and 2 do describe an issue with the AUTORESIZE clause."", ""supporting_sentence_keys"": [""1c"", ""2c""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported by the documents because the issue mentioned in Documents 1 and 2 does not directly relate to the reclaimable storage feature."", ""supporting_sentence_keys"": [""1c"", ""2c""], ""fully_supported"": true}, {""response_sentence_key"": ""h."", ""explanation"": ""This sentence is supported without a specific sentence because the documents do not provide information about DB2 9.5 tablespaces."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""i."", ""explanation"": ""This sentence is supported without a specific sentence because the documents do not provide enough information to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3c"", ""4c"", ""0c"", ""1c"", ""2c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",31,"Document 0: [0a] 24028731] DB2 Version 9.5 Fix Pack 8 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24030302] DB2 Version 9.5 Fix Pack 9 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24032087] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [0b] APAR STATUS * CLOSED AS PROGRAM ERROR. [0c] ERROR DESCRIPTION * If the root of the automatic storage path does not have enough free file system space, and an attempt is made to extend the tablespace, DB2 will incorrectly report SQL0968C ""file system full"" without checking the amount of free file system space in the full path where the new container should be created. [0d] . [0e] For example, say that the following automatic storage path is defined (output taken from a database snapshot): . Document 1: [1a] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [1d] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [1e] n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [1f] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [1g] Problem Summary: The AUTORESIZE clause are not valid for Document 2: [2a] DB2 Version 9.5 Fix Pack 10 for Linux, UNIX, and Windows [http://www-01.ibm.com/support/docview.wss?uid=swg24033308] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [2d] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [2e] n/a n/a LOCAL FIX PROBLEM SUMMARY * Users Affected: All Problem Description: The AUTORESIZE clause are not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [2f] However db2look was generating AUTORESIZE clause for SMS tablespaces, hence this has to be corrected. [2g] Problem Summary: The AUTORESIZE clause are not valid for Document 3: [3a] tablespace is enabled for reclaimable storage. [3b] Otherwise, it returns a value of 0. [3c] RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. [3d] Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. [3e] * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. [3f] RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] Document 4: [4a] tablespace is enabled for reclaimable storage. [4b] Otherwise, it returns a value of 0. [4c] RESOLVING THE PROBLEM To use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. [4d] Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. [4e] * * * * * Note: Tablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. [4f] RELATED INFORMATION Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html] ",9,"[a.] Based on the provided context documents, we can see that the reclaimable storage feature is mentioned in Documents 3 and 4, which describe the requirements for using reclaimable storage in DB2. [b.] According to Document 3 and Document 4, to use the reclaimable storage feature, the tablespace must be created in DB2 Version 9.7 or later. [c.] However, it does not explicitly state what happens to tablespaces defined in DB2 9.5. [d.] Document 0 mentions an issue where DB2 incorrectly reports a ""file system full"" error when the root of the automatic storage path does not have enough free file system space. [e.] However, this does not directly relate to the reclaimable storage feature. [f.] Document 1 and Document 2 describe an issue where the AUTORESIZE clause is not valid for system managed space (SMS) table spaces or for database managed space (DMS) table spaces that are defined to use raw device containers. [g.] However, this also does not directly relate to the reclaimable storage feature. [h.] Since the provided documents do not explicitly state what happens to tablespaces defined in DB2 9.5 regarding reusing space, we cannot determine if DB2 can reuse the space in non-reclaimable storage tablespaces. [i.] The documents are missing some of the information required to answer the question.",success,82 "Gettting error CRIMC1020E: zip im.properties not found during BPM Fix Pack install During the BPM 7.5.1.2 Fix Pack install from the IBM Installation Manager, error window pop up with: CRIMC1020E: zip im.properties 1.0.0.200911091101 not found ERROR: `zip im.properties 1.0.0.200911091101` not found in [path to sca.1.0.1.17.fp]. CRIMC1020E: zip config.registry 1.0.0.200911092301 not found …… How can I resolve this error to complete the Fix Pack installation?","'s repository location in IBM Installation Manager: 1. 2. Start IBM Installation Manager. 3. 4. On the Start page of Installation Manager, click File > Preferences, and then click Repositories. The Repositories page opens. 5. 6. On the Repositories page, click Add Repository. 7. 8. On the Add repository window, browse to and enter the file path to the C:\temp\pu\updates directory. For example, enter C:\temp\pu\updates\repository.config and then click OK. 9. 10. Click OK to close the Preference page. 7. If IBM Packaging Utility is currently installed, you can perform an update to install this version by completing the following steps: 1. On the Start page of Installation Manager, click Update Packages. 2. 3. Select IBM Packaging Utility and follow the wizard pages to update it. If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. On the Start page of Installation Manager, click Install Packages 2. 3. Select IBM Packaging Utility and --- aws.doc/topics/t_update.html]. To download and install the update from the compressed files, complete the following steps: 1. 2. Download the update files listed in the download table below. 3. 4. Extract the compressed files in an appropriate directory. For example, choose to extract to C:\temp\update 5. 6. 7. Add the update's repository location in IBM Installation Manager: 1. 2. Start IBM Installation Manager. 3. 4. On the Start page of Installation Manager, click File > Preferences, and then click Repositories. The Repositories page opens. 5. 6. On the Repositories page, click Add Repository. 7. 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. 9. 10. Click OK to close the Preference page. 11. --- pages to update it. If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. On the Start page of Installation Manager, click Install Packages 2. 3. Select IBM Packaging Utility and follow the wizard pages to install it. 4. DOWNLOAD PACKAGE Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options What is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] TECHNICAL SUPPORT IBM Rational Software Support provides you with technical assistance. For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html] Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a --- swg24044103] Rational Developer for System z Fix Pack 1 (9.1.1.7) for 9.1.1. [http://www-01.ibm.com/support/docview.wss?uid=swg24044796] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * Errors prevent installation of Rational Developer for System z (RDz) 9.1 and Data Studio 4.1.1 on Windows in the same package group. During the install using the IBM Installation Manager, the following error messages would occur and installing RDZ 9.1 in the same package group as Data Studio 4.1.1 is not allowed: CRIMA1161E: Failed to find required installation files. CRIMC1020E: feature com.ibm.datatools.base.linux_2.1.200.v20131217_2357 not found CRIMC1020E: feature com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found --- .1.200.v20131217_2357 not found CRIMC1020E: feature com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found LOCAL FIX * 1)Install Data Studio version 4.1.0.1 instead of 4.1.1 with RDz 9.1. 2) Download Data Studio 4.1.1 for Linux (http://www-01.ibm.com/support/docview.wss?uid=swg24037681), unzip and add the following to the IBM Installation Manager repository before attempting to install Data Studio 4.1.1 and RDz 9.1 in the same install package group: \disk1\diskTag.inf PROBLEM SUMMARY * Windows and Linux only features were always being installed instead of installing based on the operating system. PROBLEM CONCLUSION * Windows and Linux specific features were not being installed based on the operating system. The problem listed in this APAR",The documents are missing some of the information required to answer the question.,"[""'s repository location in IBM Installation Manager:\n 1. \n 2. Start IBM Installation Manager.\n 3. \n 4. On the Start page of Installation Manager, click File > Preferences, and then click Repositories. The Repositories page opens.\n 5. \n 6. On the Repositories page, click Add Repository.\n 7. \n 8. On the Add repository window, browse to and enter the file path to the C:\\temp\\pu\\updates directory. For example, enter C:\\temp\\pu\\updates\\repository.config and then click OK.\n 9. \n 10. Click OK to close the Preference page.\n \n \n 7. \n\n\nIf IBM Packaging Utility is currently installed, you can perform an update to install this version by completing the following steps:\n\n\n 1. On the Start page of Installation Manager, click Update Packages.\n 2. \n 3. Select IBM Packaging Utility and follow the wizard pages to update it.\n\n\nIf IBM Packaging Utility is not currently installed, install it by completing the following steps: \n\n\n 1. On the Start page of Installation Manager, click Install Packages\n 2. \n 3. Select IBM Packaging Utility and"", ""aws.doc/topics/t_update.html].\n\n\nTo download and install the update from the compressed files, complete the following steps: \n\n\n 1. \n 2. Download the update files listed in the download table below.\n 3. \n 4. Extract the compressed files in an appropriate directory. For example, choose to extract to C:\\temp\\update\n 5. \n 6. \n 7. Add the update's repository location in IBM Installation Manager:\n 1. \n 2. Start IBM Installation Manager.\n 3. \n 4. On the Start page of Installation Manager, click File > Preferences, and then click Repositories. The Repositories page opens.\n 5. \n 6. On the Repositories page, click Add Repository.\n 7. \n 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\\temp\\updates\\disk1\\diskTag.inf.\n 9. \n 10. Click OK to close the Preference page.\n 11. \n"", ' pages to update it.\n\n\nIf IBM Packaging Utility is not currently installed, install it by completing the following steps: \n\n\n 1. On the Start page of Installation Manager, click Install Packages\n 2. \n 3. Select IBM Packaging Utility and follow the wizard pages to install it.\n 4. \n\nDOWNLOAD PACKAGE\n\n\n\n\nDownload RELEASE DATE LANGUAGE SIZE(Bytes) Download Options \nWhat is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] \nTECHNICAL SUPPORT\n IBM Rational Software Support provides you with technical assistance.\n\n\nFor contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html]\n\n\nBefore you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a', 'swg24044103]\nRational Developer for System z Fix Pack 1 (9.1.1.7) for 9.1.1. [http://www-01.ibm.com/support/docview.wss?uid=swg24044796]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * Errors prevent installation of Rational Developer for System z\n (RDz) 9.1 and Data Studio 4.1.1 on Windows in the same package\n group. During the install using the IBM Installation Manager,\n the following error messages would occur and installing RDZ 9.1\n in the same package group as Data Studio 4.1.1 is not allowed:\n \n CRIMA1161E: Failed to find required installation files.\n CRIMC1020E: feature\n com.ibm.datatools.base.linux_2.1.200.v20131217_2357 not found\n CRIMC1020E: feature\n com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found\n \n', '.1.200.v20131217_2357 not found\n CRIMC1020E: feature\n com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found\n \n \n \n \n \n\nLOCAL FIX\n * 1)Install Data Studio version 4.1.0.1 instead of 4.1.1 with RDz\n 9.1.\n 2) Download Data Studio 4.1.1 for Linux\n (http://www-01.ibm.com/support/docview.wss?uid=swg24037681),\n unzip and add the following to the IBM Installation Manager\n repository before attempting to install Data Studio 4.1.1 and\n RDz 9.1 in the same install package group:\n \\disk1\\diskTag.inf\n \n \n \n \n \n\nPROBLEM SUMMARY\n * Windows and Linux only features were always being installed\n instead of installing based on the operating system.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * Windows and Linux specific features were not being installed\n based on the operating system.\n \n The problem listed in this APAR']","To resolve the error CRIMC1020E during the BPM 7.5.1.2 Fix Pack installation, you can follow these steps: 1. Check if the required files 'im.properties' and 'config.registry' are present in the specified path ([path to sca.1.0.1.17.fp]). If they are not found, you will need to download these files from the IBM Installation Manager repository. 2. After downloading the missing files, place them in the appropriate directory where the Fix Pack installation is looking for them. 3. Restart the Fix Pack installation process and ensure that the files 'im.properties' and 'config.registry' are correctly located and accessible to the installation process. 4. If the error persists, you may need to verify the integrity of the downloaded files and ensure that they are not corrupted. By following these steps, you should be able to resolve the CRIMC1020E error and complete the BPM 7.5.1.2 Fix Pack installation successfully.",0.1506849315068493,0.0136986301369863,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to resolve the error CRIMC1020E: zip im.properties not found during BPM Fix Pack install. However, Document 3 and Document 4 contain information about resolving installation errors and adding repositories to IBM Installation Manager, which could be useful in a general sense. Document 0 and Document 1 provide steps for adding repositories and installing updates, but they do not specifically address the error mentioned in the question. Document 2 contains information about downloading packages and technical support, but it does not provide a direct solution to the error. Overall, the documents do not provide a clear solution to the error, but they do provide some general information about installation and troubleshooting."", ""all_relevant_sentence_keys"": [""0f"", ""0j"", ""0m"", ""0n"", ""1p"", ""1t"", ""1w"", ""3d"", ""3e"", ""3f"", ""4b""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide a direct solution to the error CRIMC1020E: zip im.properties not found. While the documents do provide some general information about installation and troubleshooting, they do not specifically address the error mentioned in the question. Therefore, the response is supported by the documents in the sense that they do not provide a clear solution to the error."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct solution to the error CRIMC1020E: zip im.properties not found. The documents provide some general information about installation and troubleshooting, but they do not specifically address the error mentioned in the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",73,"Document 0: [0a] 's repository location in IBM Installation Manager: 1. [0b] 2. [0c] Start IBM Installation Manager. [0d] 3. [0e] 4. [0f] On the Start page of Installation Manager, click File > Preferences, and then click Repositories. [0g] The Repositories page opens. [0h] 5. [0i] 6. [0j] On the Repositories page, click Add Repository. [0k] 7. [0l] 8. [0m] On the Add repository window, browse to and enter the file path to the C:\temp\pu\updates directory. [0n] For example, enter C:\temp\pu\updates\repository.config and then click OK. 9. [0o] 10. [0p] Click OK to close the Preference page. [0q] 7. [0r] If IBM Packaging Utility is currently installed, you can perform an update to install this version by completing the following steps: 1. [0s] On the Start page of Installation Manager, click Update Packages. [0t] 2. [0u] 3. [0v] Select IBM Packaging Utility and follow the wizard pages to update it. [0w] If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. [0x] On the Start page of Installation Manager, click Install Packages 2. [0y] 3. [0z] Select IBM Packaging Utility and Document 1: [1a] aws.doc/topics/t_update.html]. [1b] To download and install the update from the compressed files, complete the following steps: 1. [1c] 2. [1d] Download the update files listed in the download table below. [1e] 3. [1f] 4. [1g] Extract the compressed files in an appropriate directory. [1h] For example, choose to extract to C:\temp\update 5. [1i] 6. [1j] 7. [1k] Add the update's repository location in IBM Installation Manager: 1. [1l] 2. [1m] Start IBM Installation Manager. [1n] 3. [1o] 4. [1p] On the Start page of Installation Manager, click File > Preferences, and then click Repositories. [1q] The Repositories page opens. [1r] 5. [1s] 6. [1t] On the Repositories page, click Add Repository. [1u] 7. [1v] 8. [1w] In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. [1x] 9. [1y] 10. [1z] Click OK to close the Preference page. [1aa] 11. Document 2: [2a] pages to update it. [2b] If IBM Packaging Utility is not currently installed, install it by completing the following steps: 1. [2c] On the Start page of Installation Manager, click Install Packages 2. [2d] 3. [2e] Select IBM Packaging Utility and follow the wizard pages to install it. [2f] 4. [2g] DOWNLOAD PACKAGE Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options What is Fix Central(FC)? [2h] [https://www.ibm.com/support/fixcentral/help?page=swfaqs] pu-1.0.0.5.zip 7/13/2007 English 156511190 HTTP [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/zips/pu-1.0.0.5.zip] TECHNICAL SUPPORT IBM Rational Software Support provides you with technical assistance. [2i] For contact information and guidelines or reference materials that you will need when you require support, read the IBM Software Support Handbook at: http://techsupport.services.ibm.com/guides/handbook.html [http://techsupport.services.ibm.com/guides/handbook.html] Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. [2j] When describing a Document 3: [3a] swg24044103] Rational Developer for System z Fix Pack 1 (9.1.1.7) for 9.1.1. [3b] [http://www-01.ibm.com/support/docview.wss?uid=swg24044796] SUBSCRIBE You can track all active APARs for this component. [3c] APAR STATUS * CLOSED AS PROGRAM ERROR. [3d] ERROR DESCRIPTION * Errors prevent installation of Rational Developer for System z (RDz) 9.1 and Data Studio 4.1.1 on Windows in the same package group. [3e] During the install using the IBM Installation Manager, the following error messages would occur and installing RDZ 9.1 in the same package group as Data Studio 4.1.1 is not allowed: CRIMA1161E: Failed to find required installation files. [3f] CRIMC1020E: feature com.ibm.datatools.base.linux_2.1.200.v20131217_2357 not found CRIMC1020E: feature com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found Document 4: [4a] .1.200.v20131217_2357 not found CRIMC1020E: feature com.ibm.datatools.base.linux64_1.0.0.v20131217_2357 not found LOCAL FIX * 1)Install Data Studio version 4.1.0.1 instead of 4.1.1 with RDz 9.1. [4b] 2) Download Data Studio 4.1.1 for Linux (http://www-01.ibm.com/support/docview.wss?uid=swg24037681), unzip and add the following to the IBM Installation Manager repository before attempting to install Data Studio 4.1.1 and RDz 9.1 in the same install package group: \disk1\diskTag.inf PROBLEM SUMMARY * Windows and Linux only features were always being installed instead of installing based on the operating system. [4c] PROBLEM CONCLUSION * Windows and Linux specific features were not being installed based on the operating system. [4d] The problem listed in this APAR ",1,[a.] The documents are missing some of the information required to answer the question.,success,83 What process do i neet to follow to upgrade our SPSS Modeler deployment (concurrent license) from v16 to v18? We have 5 users with SPSS Modeler 16 installed using the Concurrent license manager supplied for that version. We need to upgrade to v18. Do we need to upgrade the license manager as well? ,"14.0 Server & SPSS 18 Server and below or Modeler\Clementine & SPSS Batch, AMOS and SPSS Text Analysis for Surveys. Named-user licenses (also known as single-user licenses) allow you to install Modeler\Clementine or SPSS on a fixed number of machines to be used by given user(s). You will most likely have a different license code for each user (machine). A single-user code can be applied to two separate machines for use by the same user (i.e. one work machine, one home machine). A site license is used predominantly by universities. If you have a site license you will have one license/authorization code that can be applied to multiple Modeler\Clementine Client installations (the number of installations that you can apply a site license authorization code to is determined by the number of users you have purchased. Once you have installed it on this many machines the code will not be accepted by subsequent installs). RELATED INFORMATION Need more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html] HISTORICAL NUMBER 62148 --- ) License Manager installed on a Windows host? [http://www.ibm.com/support/docview.wss?uid=swg21989211] How do I analyze a License Manager usage log file? [http://www.ibm.com/support/docview.wss?uid=swg21986875] Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Business Analytics SPSS Modeler Business Analytics SPSS Statistics Business Analytics SPSS Text Analytics for Surveys --- Desktop. See instructions in (B2b). If the folder and included files do not copy successfully, contact SPSS Technical Support. (B2a) Double-click the SPSS folder located on your Windows Desktop. Vista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option. XP users: Double-click on the file labeled 'Setup' (without quotes). Install the software providing the correct responses when prompted. If SPSS installs normally, proceed to license your product in the normal manner. If SPSS does not install normally, contact SPSS Technical Support. (B2b) Open the 'SPSS' or 'Statistics' folder. Locate the file whose label includes 'Installer'. (This file should be a 'disk image' file with the file extension of 'dmg'.) Double-click the 'dmg' file. Another file with the name 'Installer' should appear in a separate window. (This file should be an 'application' file with the file extension of 'app'.) Drag the 'app' file to your Desktop. Double-click this file. The installation process should begin. Install the software providing the correct responses when prompted RELATED INFORMATION Need more help --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Questions regarding the IBM SPSS (Sentinel RMS) Concurrent License Manager. RESOLVING THE PROBLEM How do I add a new license to the SPSS (Sentinel RMS) License Manager? [http://www.ibm.com/support/docview.wss?uid=swg21989508] How do I migrate my SPSS (Sentinel RMS) License Manager client(s) to a new host? [http://www.ibm.com/support/docview.wss?uid=swg21987631] How do I move/migrate my License Manager to a new host? [http://www.ibm.com/support/docview.wss?uid=swg21489714] Installing and licensing the SPSS Concurrent License Manager in a virtual environment. [http://www.ibm.com/support/docview.wss?uid=swg21677004] How do I perform a version upgrade on a solo (non-redundant) License Manager installed on a Windows host? [http://www.ibm.com/support/docview.wss?uid=swg21989211] How do I analyze a License Manager usage log file? [http://www.ibm.com/support/docview.w --- SPSS; Modeler; License Manager; Install TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I would like to install the IBM SPSS Concurrent Licensing Tools 9.6. How do I complete that process? ENVIRONMENT Windows RESOLVING THE PROBLEM Please visit this link: https://youtu.be/t4p1LB5c-y4 [https://youtu.be/t4p1LB5c-y4] to view a short video which will walk you through the steps to install IBM SPSS Concurrent Licensing Tools. RELATED INFORMATION Need more help? Our Statistics forum is Live! [https://developer.ibm.com/answers/topics/statistics.html?smartspace=predictive-analytics] Need more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html] Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Statistics Business Analytics SPSS Modeler",The documents are missing some of the information required to answer the question.,"['14.0 Server & SPSS 18 Server and below or Modeler\\Clementine & SPSS Batch, AMOS and SPSS Text Analysis for Surveys.\n\nNamed-user licenses (also known as single-user licenses) allow you to install Modeler\\Clementine or SPSS on a fixed number of machines to be used by given user(s). You will most likely have a different license code for each user (machine). A single-user code can be applied to two separate machines for use by the same user (i.e. one work machine, one home machine). \n\nA site license is used predominantly by universities. If you have a site license you will have one license/authorization code that can be applied to multiple Modeler\\Clementine Client installations (the number of installations that you can apply a site license authorization code to is determined by the number of users you have purchased. Once you have installed it on this many machines the code will not be accepted by subsequent installs).\n\nRELATED INFORMATION\n Need more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html]\n\n\n \n\nHISTORICAL NUMBER\n 62148', ') License Manager installed on a Windows host? [http://www.ibm.com/support/docview.wss?uid=swg21989211]\n\nHow do I analyze a License Manager usage log file? [http://www.ibm.com/support/docview.wss?uid=swg21986875]\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Business Analytics SPSS Modeler Business Analytics SPSS Statistics Business Analytics SPSS Text Analytics for Surveys', "" Desktop. See instructions in (B2b).\nIf the folder and included files do not copy successfully, contact SPSS Technical Support.\n\n(B2a)\nDouble-click the SPSS folder located on your Windows Desktop.\nVista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option.\nXP users: Double-click on the file labeled 'Setup' (without quotes).\nInstall the software providing the correct responses when prompted.\nIf SPSS installs normally, proceed to license your product in the normal manner.\nIf SPSS does not install normally, contact SPSS Technical Support.\n\n(B2b)\nOpen the 'SPSS' or 'Statistics' folder.\nLocate the file whose label includes 'Installer'.\n(This file should be a 'disk image' file with the file extension of 'dmg'.)\nDouble-click the 'dmg' file.\nAnother file with the name 'Installer' should appear in a separate window.\n(This file should be an 'application' file with the file extension of 'app'.)\nDrag the 'app' file to your Desktop.\nDouble-click this file.\nThe installation process should begin.\nInstall the software providing the correct responses when prompted\n\nRELATED INFORMATION\n Need more help"", ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Questions regarding the IBM SPSS (Sentinel RMS) Concurrent License Manager. \n\nRESOLVING THE PROBLEM\nHow do I add a new license to the SPSS (Sentinel RMS) License Manager? [http://www.ibm.com/support/docview.wss?uid=swg21989508] \n\nHow do I migrate my SPSS (Sentinel RMS) License Manager client(s) to a new host? [http://www.ibm.com/support/docview.wss?uid=swg21987631]\n\nHow do I move/migrate my License Manager to a new host? [http://www.ibm.com/support/docview.wss?uid=swg21489714]\n\nInstalling and licensing the SPSS Concurrent License Manager in a virtual environment. [http://www.ibm.com/support/docview.wss?uid=swg21677004]\n\nHow do I perform a version upgrade on a solo (non-redundant) License Manager installed on a Windows host? [http://www.ibm.com/support/docview.wss?uid=swg21989211]\n\nHow do I analyze a License Manager usage log file? [http://www.ibm.com/support/docview.w', 'SPSS; Modeler; License Manager; Install TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n I would like to install the IBM SPSS Concurrent Licensing Tools 9.6. How do I complete that process? \n\nENVIRONMENT\nWindows\n\nRESOLVING THE PROBLEM\nPlease visit this link: \n\nhttps://youtu.be/t4p1LB5c-y4 [https://youtu.be/t4p1LB5c-y4] \n\n \n\nto view a short video which will walk you through the steps to install IBM SPSS Concurrent Licensing Tools.\n\nRELATED INFORMATION\n Need more help? Our Statistics forum is Live! [https://developer.ibm.com/answers/topics/statistics.html?smartspace=predictive-analytics]\nNeed more help? Our Licensing forum is Live! [https://developer.ibm.com/answers/topics/spsslicensing.html]\n\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Statistics Business Analytics SPSS Modeler']","To upgrade your SPSS Modeler deployment from v16 to v18 with a concurrent license, you will need to follow these steps: 1. Obtain the necessary licenses for SPSS Modeler v18. You may need to contact your local IBM Sales office to purchase the licenses, as they are not interchangeable with site licenses and may be priced differently. 2. Upgrade your SPSS Modeler deployment to version 18. This may involve installing the new version on the respective machines where SPSS Modeler v16 is currently installed. 3. Apply the new license codes for SPSS Modeler v18 to each of the five users' machines. The license codes will be specific to the new version. 4. As the licensing information has been detailed in the context, it is recommended to consult the documentation for your specific version of SPSS Modeler for any additional steps or requirements. 5. You may not necessarily need to upgrade the license manager unless specified in the documentation or if the new version of SPSS Modeler requires a different version of the Concurrent License Manager. It is advisable to check the release notes or documentation for SPSS Modeler v18 to confirm this information. If you encounter any issues during the upgrade process, you can also refer to the SPSS Licensing forum for further assistance.",0.32653061224489793,0.02040816326530612,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 3, and 4 contain useful information for answering the question. Document 0 provides information about license types and how they work, which is relevant to understanding the Concurrent License Manager. Document 3 provides troubleshooting information for the SPSS (Sentinel RMS) Concurrent License Manager, including how to add a new license and migrate the License Manager to a new host. Document 4 provides information about installing the IBM SPSS Concurrent Licensing Tools. However, none of the documents provide a clear step-by-step guide for upgrading the SPSS Modeler deployment from v16 to v18."", ""all_relevant_sentence_keys"": [""0b"", ""0f"", ""0g"", ""0h"", ""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""3h"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide a clear step-by-step guide for upgrading the SPSS Modeler deployment from v16 to v18. The documents do provide some relevant information, but it is not sufficient to fully answer the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a clear step-by-step guide for upgrading the SPSS Modeler deployment from v16 to v18."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",49,"Document 0: [0a] 14.0 Server & SPSS 18 Server and below or Modeler\Clementine & SPSS Batch, AMOS and SPSS Text Analysis for Surveys. [0b] Named-user licenses (also known as single-user licenses) allow you to install Modeler\Clementine or SPSS on a fixed number of machines to be used by given user(s). [0c] You will most likely have a different license code for each user (machine). [0d] A single-user code can be applied to two separate machines for use by the same user (i.e. [0e] one work machine, one home machine). [0f] A site license is used predominantly by universities. [0g] If you have a site license you will have one license/authorization code that can be applied to multiple Modeler\Clementine Client installations (the number of installations that you can apply a site license authorization code to is determined by the number of users you have purchased. [0h] Once you have installed it on this many machines the code will not be accepted by subsequent installs). [0i] RELATED INFORMATION Need more help? [0j] Our Licensing forum is Live! [0k] [https://developer.ibm.com/answers/topics/spsslicensing.html] HISTORICAL NUMBER 62148 Document 1: [1a] ) License Manager installed on a Windows host? [1b] [http://www.ibm.com/support/docview.wss?uid=swg21989211] How do I analyze a License Manager usage log file? [1c] [http://www.ibm.com/support/docview.wss?uid=swg21986875] Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Business Analytics SPSS Modeler Business Analytics SPSS Statistics Business Analytics SPSS Text Analytics for Surveys Document 2: [2a] Desktop. [2b] See instructions in (B2b). [2c] If the folder and included files do not copy successfully, contact SPSS Technical Support. [2d] (B2a) Double-click the SPSS folder located on your Windows Desktop. [2e] Vista users: Right-click on the file labeled 'Setup' (without quotes) and select the 'Run as administrator' (without quotes) menu option. [2f] XP users: Double-click on the file labeled 'Setup' (without quotes). [2g] Install the software providing the correct responses when prompted. [2h] If SPSS installs normally, proceed to license your product in the normal manner. [2i] If SPSS does not install normally, contact SPSS Technical Support. [2j] (B2b) Open the 'SPSS' or 'Statistics' folder. [2k] Locate the file whose label includes 'Installer'. [2l] (This file should be a 'disk image' file with the file extension of 'dmg'.) [2m] Double-click the 'dmg' file. [2n] Another file with the name 'Installer' should appear in a separate window. [2o] (This file should be an 'application' file with the file extension of 'app'.) [2p] Drag the 'app' file to your Desktop. [2q] Double-click this file. [2r] The installation process should begin. [2s] Install the software providing the correct responses when prompted RELATED INFORMATION Need more help Document 3: [3a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Questions regarding the IBM SPSS (Sentinel RMS) Concurrent License Manager. [3b] RESOLVING THE PROBLEM How do I add a new license to the SPSS (Sentinel RMS) License Manager? [3c] [http://www.ibm.com/support/docview.wss?uid=swg21989508] How do I migrate my SPSS (Sentinel RMS) License Manager client(s) to a new host? [3d] [http://www.ibm.com/support/docview.wss?uid=swg21987631] How do I move/migrate my License Manager to a new host? [3e] [http://www.ibm.com/support/docview.wss?uid=swg21489714] Installing and licensing the SPSS Concurrent License Manager in a virtual environment. [3f] [http://www.ibm.com/support/docview.wss?uid=swg21677004] How do I perform a version upgrade on a solo (non-redundant) License Manager installed on a Windows host? [3g] [http://www.ibm.com/support/docview.wss?uid=swg21989211] How do I analyze a License Manager usage log file? [3h] [http://www.ibm.com/support/docview.w Document 4: [4a] SPSS; Modeler; License Manager; Install TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) I would like to install the IBM SPSS Concurrent Licensing Tools 9.6. [4b] How do I complete that process? [4c] ENVIRONMENT Windows RESOLVING THE PROBLEM Please visit this link: https://youtu.be/t4p1LB5c-y4 [https://youtu.be/t4p1LB5c-y4] to view a short video which will walk you through the steps to install IBM SPSS Concurrent Licensing Tools. [4d] RELATED INFORMATION Need more help? [4e] Our Statistics forum is Live! [4f] [https://developer.ibm.com/answers/topics/statistics.html?smartspace=predictive-analytics] Need more help? [4g] Our Licensing forum is Live! [4h] [https://developer.ibm.com/answers/topics/spsslicensing.html] Cross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Statistics Business Analytics SPSS Modeler ",1,[a.] The documents are missing some of the information required to answer the question.,success,84 Help with Security Bulletin: WMB and IIB are affected by 'Information Disclosure' vulnerability I need to understand details regarding Security Bulletin: WebSphere Message Broker and IBM Integration Bus are affected by 'Information Disclosure' vulnerability. Where can I find this information? ,"WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install --- SECURITY BULLETIN SUMMARY IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus are shipped as components of IBM Predictive Maintenance and Quality. Information about a security vulnerability affecting IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus has been published in their respective security bulletins. VULNERABILITY DETAILS Please consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM Cognos Business Intelligence [http://www-01.ibm.com/support/docview.wss?uid=swg21959671] for vulnerability details and information about fixes. Please consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM DB2 [http://www-01.ibm.com/support/docview.wss?uid=swg21967893] for vulnerability details and information about fixes. Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss? --- WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. VULNERABILITY DETAILS CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092] DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive. CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Integration Bus V10.0 & V9.0 WebSphere Message Broker V8.0 REMEDIATION/FIXES Product VRMF APAR Remediation/F",The documents are missing some of the information required to answer the question.,"['WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. \n\nVULNERABILITY DETAILS\n\nCVE-ID: CVE-2014-4819\nCVSS Base Score: 4\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\n WebSphere Message Broker V8.0 \n\n IBM Integration Bus V9.0 \n\nREMEDIATION/FIXES\nApply APAR IT03097\n\nFor IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3\nFor WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6\n\nPrior to fix pack availability the APAR can be obtained on request from IBM Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone known\n\nGET NOTIFIED ABOUT', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', 'IIB WMB FLASH (ALERT)\n\nABSTRACT\n IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux \n\nCONTENT\nIBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: \nCVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 \n\nRemediation: \n\nIBM strongly recommends that you contact Red Hat to obtain and install', ' SECURITY BULLETIN\n\nSUMMARY\n IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus are shipped as components of IBM Predictive Maintenance and Quality. Information about a security vulnerability affecting IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus has been published in their respective security bulletins. \n\nVULNERABILITY DETAILS\nPlease consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM Cognos Business Intelligence [http://www-01.ibm.com/support/docview.wss?uid=swg21959671] for vulnerability details and information about fixes.\n\nPlease consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM DB2 [http://www-01.ibm.com/support/docview.wss?uid=swg21967893] for vulnerability details and information about fixes.\nPlease consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss?', 'WMB IIB SECURITY BULLETIN\n\nSUMMARY\n WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092]\nDESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) \n\nAFFECTED PRODUCTS AND VERSIONS\n IBM Integration Bus V10.0 & V9.0 \n\nWebSphere Message Broker V8.0 \n\nREMEDIATION/FIXES\n \n\nProduct VRMF APAR Remediation/F']","The provided context does not mention an ""Information Disclosure"" vulnerability affecting WebSphere Message Broker (WMB) and IBM Integration Bus (IIB). The security bulletin you are referring to is not included in the given context. The security bulletin provided in the context is about a different vulnerability, specifically a ""Denial of Service"" vulnerability in Apache Tomcat, which affects WebSphere Message Broker and IBM Integration Bus. This is described in the ""WMB IIB SECURITY BULLETIN"" section. The details about this vulnerability, including the CVEID, description, CVSS scores, and the affected product versions, as well as the remediation/fixes, are provided in that specific security bulletin section. There is no information about an ""Information Disclosure"" vulnerability affecting WMB and IIB in the provided context.",0.2857142857142857,0.07142857142857142,0.0,0.0,"{""relevance_explanation"": ""Documents 0 and 4 contain useful information for answering the question. Document 0 discusses a security vulnerability in WebSphere Message Broker and IBM Integration Bus, specifically an 'Information Disclosure' vulnerability. Document 4 also discusses a security vulnerability in WebSphere Message Broker and IBM Integration Bus, but it is related to an Open Source Apache Tomcat vulnerability. Documents 1, 2, and 3 do not provide direct information about the 'Information Disclosure' vulnerability, but Document 3 mentions that security bulletins for WebSphere Message Broker and IBM Integration Bus can be found in their respective security bulletins."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""4a"", ""4b""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is partially supported by the fact that the documents do not provide a direct answer to the question about the 'Information Disclosure' vulnerability. However, Document 0 does provide information about a security vulnerability in WebSphere Message Broker and IBM Integration Bus, which could be related to the 'Information Disclosure' vulnerability. Therefore, the response is not fully supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is partially supported by the fact that the documents do not provide a direct answer to the question about the 'Information Disclosure' vulnerability. However, Document 0 does provide some information about a security vulnerability in WebSphere Message Broker and IBM Integration Bus."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",14,"Document 0: [0a] WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus; web user interface error page returns detailed error information. [0b] VULNERABILITY DETAILS CVE-ID: CVE-2014-4819 CVSS Base Score: 4 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/95456 [https://exchange.xforce.ibmcloud.com/vulnerabilities/95456] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:L/Au:S/C:P/I:N/A:N) AFFECTED PRODUCTS AND VERSIONS WebSphere Message Broker V8.0 IBM Integration Bus V9.0 REMEDIATION/FIXES Apply APAR IT03097 For IBM Integration Bus V9.0, the APAR is targeted to be available in fix pack 9.0.0.3 For WebSphere Message Broker V8.0, the APAR is targeted to be available in fix pack 8.0.0.6 Prior to fix pack availability the APAR can be obtained on request from IBM Support. [0c] WORKAROUNDS AND MITIGATIONS None known GET NOTIFIED ABOUT Document 1: [1a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 2: [2a] IIB WMB FLASH (ALERT) ABSTRACT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 require customer action for security vulnerabilities in Red Hat Linux CONTENT IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 ship with Red Hat Enterprise Linux (RHEL) Server 6.2 which is vulnerable to: CVE-2018-5357 CVE-2018-5358 CVE-2018-5246 CVE-2018-5247 CVE-2018-5248 CVE-2017-1000476 CVE-2017-18008 CVE-2017-17914 CVE-2017-17934 CVE-2017-18022 CVE-2017-17882 CVE-2017-17884 CVE-2017-17887 CVE-2017-17886 CVE-2017-17880 CVE-2017-17883 CVE-2017-17885 CVE-2017-17879 CVE-2017-17881 CVE-2017-17499 CVE-2017-17504 Remediation: IBM strongly recommends that you contact Red Hat to obtain and install Document 3: [3a] SECURITY BULLETIN SUMMARY IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus are shipped as components of IBM Predictive Maintenance and Quality. [3b] Information about a security vulnerability affecting IBM Cognos Business Intelligence, IBM DB2, IBM SPSS Modeler, IBM SPSS Collaboration and Deployment Services, IBM WebSphere Application Server, WebSphere Message Broker and IBM Integration Bus has been published in their respective security bulletins. [3c] VULNERABILITY DETAILS Please consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM Cognos Business Intelligence [http://www-01.ibm.com/support/docview.wss?uid=swg21959671] for vulnerability details and information about fixes. [3d] Please consult the Security Bulletin: Vulnerability in Diffie-Hellman ciphers affects IBM DB2 [http://www-01.ibm.com/support/docview.wss?uid=swg21967893] for vulnerability details and information about fixes. [3e] Please consult the Security Bulletin: Multiple vulnerabilities in IBM Java SDK affect IBM SPSS Modeler [https://www-304.ibm.com/support/docview.wss? Document 4: [4a] WMB IIB SECURITY BULLETIN SUMMARY WebSphere Message Broker and IBM Integration Bus are affected by Open Source Apache Tomcat vulnerability. [4b] VULNERABILITY DETAILS CVEID: CVE-2016-3092 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3092] DESCRIPTION: Apache Tomcat is vulnerable to a denial of service, caused by an error in the Apache Commons FileUpload component. [4c] By sending file upload requests, an attacker could exploit this vulnerability to cause the server to become unresponsive. [4d] CVSS Base Score: 5.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/114336 [https://exchange.xforce.ibmcloud.com/vulnerabilities/114336] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L) AFFECTED PRODUCTS AND VERSIONS IBM Integration Bus V10.0 & V9.0 WebSphere Message Broker V8.0 REMEDIATION/FIXES Product VRMF APAR Remediation/F ",1,[a.] The documents are missing some of the information required to answer the question.,success,85 "Why are some Datatypes corrupt after Impact cluster failover/failback ? Running Impact 7.1.0.11. The symptom is whenever Impact does a failover, a couple DataTypes turn out empty. I've checked the type files before and after Impact failover and the difference happens in the property *.SQL.USERPARAMETERS This property no longer exists for the corrupted datatypes"". "," * data types * **************************************************************** * PROBLEM DESCRIPTION: THE CLASS FROM SNMP DATATYPE HAS BEEN * * UPDATE IT ON IMPACT 4.X * **************************************************************** * RECOMMENDATION: * * * **************************************************************** Steps to replicate: 1) Export Impact 3.1 server that includes SNMP data type 2) Import the exported directed directory to 4.0.2 install 3) Login to GUI server and view the data item or configuration: 4) Observer the error: ClassNotFoundException: com.micromuse.response.corbadsa.snmpdsa.SNMPDSAOrgNode PROBLEM CONCLUSION * This issue was resolved in: 4.0.2-TIV-NCI-IF0003 TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IZ26482 * REPORTED COMPONENT NAME NETCOOL/IMPACT * REPORTED COMPONENT ID 5724O59IS * REPORTED RELEASE 400 * STATUS CLOSED PER * PE --- does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. --- , 32768, etc.. "" The property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to be replicated across the Cluster. Also ensure that there are no trailing white-space characters on the property as these invalidate properties in lower versions of Impact. The APAR is not an issue in Impact 6 and 7, but one would still have to include this property with an appropriate value to handle a large character length for the USERPARAMETERS parameter. The character length includes the whole USERPARAMETERS property name as well as the definition. For example one would add the property: * to the files: * * * where one wished to allow the replication of a DataType between two ImpactServers called NCI1 and NCI2 in a Cluster where the USERPARMETERS property line were 20,000 characters long. RELATED INFORMATION APAR IZ81446 [http://www-01.ibm.com/support/docview.wss?uid=swg1IZ81446] --- netcool; impact; netcool/impact; nci; data; type; datatype; .type; replication; cluster; sync; error; 500; mark; invalid TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) The DataType is not being correctly replicated across the ImpactServer Cluster SYMPTOM The .type file of the Secondary ImpactServer configuration is truncated with the error message: * * CAUSE APAR ""IZ81446: IMPACT 511 CLUSTER UNABLE TO REPLICATE DATATYPES WITH USERPARMETERS VALUES IN EXCESS OF 16,000 CHARACTERS."" [link below] RESOLVING THE PROBLEM Additional comments associated with APAR IZ81446 release notes: ""a new property is added to increase the file size limit: * Add the property to $NCHOME/impact/etc/_server.props file where size limit can be 8192, 16384, 32768, etc.. "" The property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to --- thay are at the same patch and ifix level. Check the /db/MDL_INFO file to ensure the database matches the binaries on the server and client. 2. Log onto the Synergy server as the Synergy admin user (usually ccm_root) and run the command... ccmdb check ......to ensure that there is no database corruption. Resolve any database corruption with reference to the following technotes: http://www.ibm.com/support/docview.wss?uid=swg21325223 [http://www.ibm.com/support/docview.wss?uid=swg21325223] # for Informix databases http://www.ibm.com/support/docview.wss?uid=swg21325720 [http://www.ibm.com/support/docview.wss?uid=swg21325720] # for Oracle databases If steps 1. or 2. above show any issues which require resolution then, once the issues are resolved, retry the Synergy Web Mode operation which resulted in the original ""General IO error. java.net.SocketException"" error to see if the problem is now cleared. If, however, the problem persists continue to get an Accent trace","The documents are missing some of the information required to answer the question. However, based on the provided information, it appears that the issue of corrupt DataTypes after Impact cluster failover/failback is related to the property *.SQL.USERPARAMETERS. Document 2 mentions that the property USERPARAMETERS has a character length limit, and Document 3 suggests that adding a new property to increase the file size limit can resolve the issue. However, it does not provide information on why the property *.SQL.USERPARAMETERS would be lost after failover/failback. Document 4 provides information on how to resolve database corruption, which might be related to the issue, but it does not directly address the question. To fully answer the question, additional information is required, such as the specific cause of the property *.SQL.USERPARAMETERS being lost after failover/failback, or any specific configuration settings that might be contributing to the issue.","[' * data types *\n ****************************************************************\n * PROBLEM DESCRIPTION: THE CLASS FROM SNMP DATATYPE HAS BEEN *\n * UPDATE IT ON IMPACT 4.X *\n ****************************************************************\n * RECOMMENDATION: *\n * *\n ****************************************************************\n Steps to replicate: 1) Export Impact 3.1 server that includes\n SNMP data type 2) Import the exported directed directory to\n 4.0.2 install 3) Login to GUI server and view the data item or\n configuration: 4) Observer the error:\n \n ClassNotFoundException:\n com.micromuse.response.corbadsa.snmpdsa.SNMPDSAOrgNode\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * This issue was resolved in: 4.0.2-TIV-NCI-IF0003\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n IZ26482\n \n \n * REPORTED COMPONENT NAME\n NETCOOL/IMPACT\n \n \n * REPORTED COMPONENT ID\n 5724O59IS\n \n \n * REPORTED RELEASE\n 400\n \n \n * STATUS\n CLOSED PER\n \n \n * PE', ' does not have a reference to the most current instance in the service manager. If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. \n\n\nCAUSE\nThe root cause of this problem is the change in the database settings for data warehouse connection.\n\n\nRESOLVING THE PROBLEM\nSOLUTION \n\nRestart the JTS server to prevent the errors.', ', 32768, etc.. "" \n\nThe property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to be replicated across the Cluster. Also ensure that there are no trailing white-space characters on the property as these invalidate properties in lower versions of Impact. \n\nThe APAR is not an issue in Impact 6 and 7, but one would still have to include this property with an appropriate value to handle a large character length for the USERPARAMETERS parameter. \n\nThe character length includes the whole USERPARAMETERS property name as well as the definition. \n\nFor example one would add the property: \n\n * \n\n\nto the files: \n\n * \n * \n * \n\n\nwhere one wished to allow the replication of a DataType between two ImpactServers called NCI1 and NCI2 in a Cluster where the USERPARMETERS property line were 20,000 characters long. \nRELATED INFORMATION\n APAR IZ81446 [http://www-01.ibm.com/support/docview.wss?uid=swg1IZ81446]', 'netcool; impact; netcool/impact; nci; data; type; datatype; .type; replication; cluster; sync; error; 500; mark; invalid TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The DataType is not being correctly replicated across the ImpactServer Cluster \n\nSYMPTOM\nThe .type file of the Secondary ImpactServer configuration is truncated with the error message: \n\n * \n * \n\n\nCAUSE\nAPAR ""IZ81446: IMPACT 511 CLUSTER UNABLE TO REPLICATE DATATYPES WITH USERPARMETERS VALUES IN EXCESS OF 16,000 CHARACTERS."" [link below] \n\n\n\n\n\nRESOLVING THE PROBLEM\nAdditional comments associated with APAR IZ81446 release notes: \n\n\n""a new property is added to increase the file size limit:\n\n\n\n * \n\n\nAdd the property to $NCHOME/impact/etc/_server.props file \nwhere size limit can be 8192, 16384, 32768, etc.. "" \n\nThe property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to', ' thay are at the same patch and ifix level. Check the /db/MDL_INFO file to ensure the database matches the binaries on the server and client. \n\n \n\n2. Log onto the Synergy server as the Synergy admin user (usually ccm_root) and run the command... \n\n \n\nccmdb check \n\n\n\n\n\n \n\n......to ensure that there is no database corruption. \n\nResolve any database corruption with reference to the following technotes: \n\n\nhttp://www.ibm.com/support/docview.wss?uid=swg21325223 [http://www.ibm.com/support/docview.wss?uid=swg21325223] # for Informix databases\nhttp://www.ibm.com/support/docview.wss?uid=swg21325720 [http://www.ibm.com/support/docview.wss?uid=swg21325720] # for Oracle databases\n\nIf steps 1. or 2. above show any issues which require resolution then, once the issues are resolved, retry the Synergy Web Mode operation which resulted in the original ""General IO error. java.net.SocketException"" error to see if the problem is now cleared. If, however, the problem persists continue to get an Accent trace']","Based on the provided context, the issue of some datatypes becoming corrupt after Impact cluster failover/failback is due to the following reasons: 1. APAR IZ81446: This APAR addresses an issue in Impact versions prior to 6.0 where the .type file of the Secondary Impact Server configuration would be truncated if the USERPARAMETERS property value exceeded 16,000 characters. 2. The resolution for this issue is to add a new property to the $NCHOME/impact/etc/_server.props file to increase the file size limit for the .type file. The recommended values for this property are 8192, 16384, 32768, etc. 3. The issue occurs because the USERPARAMETERS property, which includes the property name and definition, can exceed 16,000 characters. When the .type file is replicated across the cluster, the truncation leads to the corruption of the datatype. 4. In your case, running Impact 7.1.0.11, the symptom is that the *.SQL.USERPARAMETERS property no longer exists for the corrupted datatypes after the failover/failback. To resolve this issue, you need to: 1. Ensure that the $NCHOME/impact/etc/_server.props file on all Impact servers in the cluster has the property to increase the file size limit, as mentioned in the APAR resolution. 2. Restart the Impact servers after making this change to ensure that the .type file is correctly replicated across the cluster. 3. Monitor the cluster and check the .type files on both the primary and secondary servers to ensure that the datatypes are not being corrupted during failover/failback operations. By following these steps, you should be able to resolve the issue of datatype corruption after Impact cluster failover/failback.",0.35,0.5,0.5714285714285714,0.0,"{""relevance_explanation"": ""Documents 2 and 3 contain useful information for answering the question. Document 2 mentions the character length limit of the USERPARAMETERS property and suggests adding a new property to increase the file size limit. Document 3 provides more information on the issue of DataType replication across the ImpactServer Cluster and suggests adding a new property to increase the file size limit. Document 1 provides some general information on resolving problems, but it is not directly relevant to the question. Documents 0 and 4 do not contain useful information for answering the question."", ""all_relevant_sentence_keys"": [""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""3a"", ""3b""], ""overall_supported_explanation"": ""The response claims that the issue of corrupt DataTypes after Impact cluster failover/failback is related to the property *.SQL.USERPARAMETERS. This claim is partially supported by Document 2, which mentions the character length limit of the USERPARAMETERS property. However, the response does not provide a clear explanation of why the property *.SQL.USERPARAMETERS would be lost after failover/failback. The response also mentions that Document 4 provides information on how to resolve database corruption, but this is not directly relevant to the question. Overall, the response is partially supported by the documents, but it lacks a clear explanation of the issue and its cause."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the lack of information in the documents."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is partially supported by Document 2, which mentions the character length limit of the USERPARAMETERS property."", ""supporting_sentence_keys"": [""2a"", ""2b""], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is partially supported by Documents 2 and 3, which provide information on the issue of DataType replication across the ImpactServer Cluster and suggest adding a new property to increase the file size limit."", ""supporting_sentence_keys"": [""2a"", ""2b"", ""3a"", ""3b""], ""fully_supported"": false}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is not supported by any specific sentence in the documents, as it is a statement about the lack of information in the documents."", ""supporting_sentence_keys"": [], ""fully_supported"": false}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is partially supported by Document 4, which provides information on how to resolve database corruption, but this is not directly relevant to the question."", ""supporting_sentence_keys"": [""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""fully_supported"": false}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported without any specific sentence in the documents, as it is a general statement about the need for additional information to answer the question."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""3a"", ""3b"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",20,"Document 0: [0a] * data types * **************************************************************** * PROBLEM DESCRIPTION: THE CLASS FROM SNMP DATATYPE HAS BEEN * * UPDATE IT ON IMPACT 4.X * **************************************************************** * RECOMMENDATION: * * * **************************************************************** Steps to replicate: 1) Export Impact 3.1 server that includes SNMP data type 2) Import the exported directed directory to 4.0.2 install 3) Login to GUI server and view the data item or configuration: 4) Observer the error: ClassNotFoundException: com.micromuse.response.corbadsa.snmpdsa.SNMPDSAOrgNode PROBLEM CONCLUSION * This issue was resolved in: 4.0.2-TIV-NCI-IF0003 TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER IZ26482 * REPORTED COMPONENT NAME NETCOOL/IMPACT * REPORTED COMPONENT ID 5724O59IS * REPORTED RELEASE 400 * STATUS CLOSED PER * PE Document 1: [1a] does not have a reference to the most current instance in the service manager. [1b] If you hit this problem, your code is most likely holding onto a stale service reference and using it after it has been deactivated. [1c] CAUSE The root cause of this problem is the change in the database settings for data warehouse connection. [1d] RESOLVING THE PROBLEM SOLUTION Restart the JTS server to prevent the errors. Document 2: [2a] , 32768, etc.. "" The property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to be replicated across the Cluster. [2b] Also ensure that there are no trailing white-space characters on the property as these invalidate properties in lower versions of Impact. [2c] The APAR is not an issue in Impact 6 and 7, but one would still have to include this property with an appropriate value to handle a large character length for the USERPARAMETERS parameter. [2d] The character length includes the whole USERPARAMETERS property name as well as the definition. [2e] For example one would add the property: * to the files: * * * where one wished to allow the replication of a DataType between two ImpactServers called NCI1 and NCI2 in a Cluster where the USERPARMETERS property line were 20,000 characters long. [2f] RELATED INFORMATION APAR IZ81446 [http://www-01.ibm.com/support/docview.wss?uid=swg1IZ81446] Document 3: [3a] netcool; impact; netcool/impact; nci; data; type; datatype; .type; replication; cluster; sync; error; 500; mark; invalid TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) The DataType is not being correctly replicated across the ImpactServer Cluster SYMPTOM The .type file of the Secondary ImpactServer configuration is truncated with the error message: * * CAUSE APAR ""IZ81446: IMPACT 511 CLUSTER UNABLE TO REPLICATE DATATYPES WITH USERPARMETERS VALUES IN EXCESS OF 16,000 CHARACTERS."" [3b] [link below] RESOLVING THE PROBLEM Additional comments associated with APAR IZ81446 release notes: ""a new property is added to increase the file size limit: * Add the property to $NCHOME/impact/etc/_server.props file where size limit can be 8192, 16384, 32768, etc.. "" The property would have to be added to all ImpactServers in the Cluster and would require a restart to enable - ensuring that the ImpactServer started as Primary had the correct, uncorrupted .type file to Document 4: [4a] thay are at the same patch and ifix level. [4b] Check the /db/MDL_INFO file to ensure the database matches the binaries on the server and client. [4c] 2. [4d] Log onto the Synergy server as the Synergy admin user (usually ccm_root) and run the command... ccmdb check ......to ensure that there is no database corruption. [4e] Resolve any database corruption with reference to the following technotes: http://www.ibm.com/support/docview.wss?uid=swg21325223 [http://www.ibm.com/support/docview.wss?uid=swg21325223] # for Informix databases http://www.ibm.com/support/docview.wss?uid=swg21325720 [http://www.ibm.com/support/docview.wss?uid=swg21325720] # for Oracle databases If steps 1. or 2. above show any issues which require resolution then, once the issues are resolved, retry the Synergy Web Mode operation which resulted in the original ""General IO error. [4f] java.net.SocketException"" error to see if the problem is now cleared. [4g] If, however, the problem persists continue to get an Accent trace ",6,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the provided information, it appears that the issue of corrupt DataTypes after Impact cluster failover/failback is related to the property *.SQL.USERPARAMETERS. [c.] Document 2 mentions that the property USERPARAMETERS has a character length limit, and Document 3 suggests that adding a new property to increase the file size limit can resolve the issue. [d.] However, it does not provide information on why the property *.SQL.USERPARAMETERS would be lost after failover/failback. [e.] Document 4 provides information on how to resolve database corruption, which might be related to the issue, but it does not directly address the question. [f.] To fully answer the question, additional information is required, such as the specific cause of the property *.SQL.USERPARAMETERS being lost after failover/failback, or any specific configuration settings that might be contributing to the issue.",success,86 "We got a NullPointerException when bootstrapping the object store or accessing Site Preferences/Access Role on WorkplaceXT After logging into FileNet Workplace XT, a java.lang.NullPointerException error is logged when bootstrapping the object store or when accessing Site Preferences/Access Role. Here's the error stack, Error Stack Trace extracted from the J2EE Application Server error log: java.lang.NullPointerException at org.apache.jasper.runtime.JspWriterImpl.write(JspWriterImpl.java:421) at com.filenet.wcm.apps.server.ui.info.prefs.PrefAccessRolesInfoPage.renderRoleMembers(PrefAccessRolesInfoPage.java:254) at com.filenet.wcm.apps.server.ui.info.prefs.PrefAccessRolesInfoPage.renderRole(PrefAccessRolesInfoPage.java:220) at com.filenet.wcm.apps.server.ui.info.prefs.PrefBootstrapInfoPage.renderAdminRole(PrefBootstrapInfoPage.java:131) at com.filenet.wcm.apps.server.ui.info.prefs.PrefBootstrapInfoPage.render(PrefBootstrapInfoPage.java:303)","WorkplaceXT; AppInt TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Getting a NullPointerException from WorkplaceXT/Application Integration SYMPTOM Getting prompted to logon twice when adding a document through Application Integration for WorkplaceXT/Microsoft Outlook and getting a NullPointerException when logging on at second time. After the first logon, user was promoted to logon again. When logging on at the second time, the following error occurred: -------------------------- ""IBM FileNet Workplace XT Add: Unable to Perform Add Operation"" Operation: SelectedAddProfile Error Name: E_SVRCMDXMLPARSERFAILED HRESULT: 0x8004042b Description: Unable to parse command XML:null Details: java.lang.NullPointerException ------------------------- After the error message dialog box was dismissed, adding a document from Outlook did not prompt for logon again for the current Outlook session. After starting a new Outlook session, the symptom repeated again. CAUSE Since the WorkplaceXT was not configured for Single Sign On (SSO), the first logon was expected for each Outlook session. The unexpected second logon was due to the Application Integration error (see above). This error was caused by the jar files in /IBM/WebShp --- following exception, which you see in the SystemOut.log file of the server: [8/30/16 15:17:11:482 BRT] 00000158 wle E CWLLG0326E: A deliverException has occurred. java.lang.NullPointerException at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.getSentTaskId(TimerEventWorkerHelper.java:4 33) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.calculateRelativeToDueDate(TimerEventWorker Helper.java:410) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.calculateTargetTime(TimerEventWorkerHelper. java:352) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.processIntermediateAction(TimerEventWorkerH elper.java:130) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ev entWorker.doWork(Event --- search; connections; work managers; CNTR0020E; node; start TECHNOTE (TROUBLESHOOTING) PROBLEM How to resolve an issue when the search application is starting on some nodes, but not others in a new deployment. SYMPTOM On the WebSphere Integrated Solutions Console, the Search application status reports ""Partial Start"". Checking the systemout.log, you see messages like the following after attempting to start the Search application on these nodes: LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method ""getBean"" on bean ""BeanId(Search#dboard.search.ejb.jar#Search ServiceLocator, null)"". Exception data: org.springframework.beans.factory.access.BootstrapException: Unable to initialize group definition. Group resource name [classpath*:spring/search/app/SearchBeanRefF actory.xml], factory key [spring.search.app]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'spring.search.app' defined in URL [wsjar:file:/E:/ IBM/WebSphere/AppServer/profiles/connect1/installedApps/ConnectionsCell/Search.ear/search.common.jar!/spring/search/app/SearchBeanRefFactory.xml]: Instantiation of bean --- et.wcm.apps.server.ui.info.prefs.PrefBootstrapInfoPage.render(PrefBootstrapInfoPage.java:303) CAUSE This behavior may occur if an invalid entry has been specified in the User Display Name Attribute or Group Display Name Attribute setting in the Directory Services Configuration in FileNet Enterprise Manager (FEM). Workplace XT attempts to resolve the user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM. If the user name query resolves to null or if there is an invalid entry a NullPointerException error may occur. RESOLVING THE PROBLEM In FEM, change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid and restart the FileNet Content Engine and Workplace XT instances. --- SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS FIXED IF NEXT. ERROR DESCRIPTION * They got the message ""Cannot invoke method toInteger( ) on null object"" once dropping the ODR part on the pattern editor. It is an error only WCA which upgraded WCA from v1.1.1.0 GA code to v2.0.0.0 GA. When they use WCA 2.0 GA code with reset, this error does not occur. . Here is the steps taken during the migration from 1.1.1 GA. 1. replace the firmware from v1.1.1.0 GA to v2.0.0.0 GA 2. upload WAS HV 7.0.0.11 (RHEL) to WCA via CLI(cloudburst.virtualimage.create('local path of ova') )and Enabled IMP 3. upload WAS HV 7.0.0.11(SLES) to WCA via CLI and Enabled IMP 4. tried to create new pattern with O","Based on the provided context documents, the NullPointerException error when bootstrapping the object store or accessing Site Preferences/Access Role on WorkplaceXT is likely caused by an invalid entry in the Directory Services Configuration in FileNet Enterprise Manager (FEM). Document 3 explains that Workplace XT attempts to resolve user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM. If the user name query resolves to null or if there is an invalid entry, a NullPointerException error may occur. To resolve the issue, you should check the Directory Services Configuration in FEM and change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid. Then, restart the FileNet Content Engine and Workplace XT instances. This solution is described in Document 3, which matches the error stack trace provided in the question.","['WorkplaceXT; AppInt TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Getting a NullPointerException from WorkplaceXT/Application Integration \n\nSYMPTOM\nGetting prompted to logon twice when adding a document through Application Integration for WorkplaceXT/Microsoft Outlook and getting a NullPointerException when logging on at second time.\n\nAfter the first logon, user was promoted to logon again. When logging on at the second time, the following error occurred:\n\n--------------------------\n""IBM FileNet Workplace XT Add: Unable to Perform Add Operation""\n\nOperation: SelectedAddProfile\nError Name: E_SVRCMDXMLPARSERFAILED\nHRESULT: 0x8004042b\nDescription: Unable to parse command XML:null\nDetails: java.lang.NullPointerException\n-------------------------\n\nAfter the error message dialog box was dismissed, adding a document from Outlook did not prompt for logon again for the current Outlook session. After starting a new Outlook session, the symptom repeated again.\n\n\nCAUSE\nSince the WorkplaceXT was not configured for Single Sign On (SSO), the first logon was expected for each Outlook session. The unexpected second logon was due to the Application Integration error (see above).\n\nThis error was caused by the jar files in /IBM/WebShp', '\n following exception, which you see in the SystemOut.log file of\n the server:\n \n [8/30/16 15:17:11:482 BRT] 00000158 wle E\n CWLLG0326E: A deliverException has occurred.\n java.lang.NullPointerException\n at\n com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti\n merEventWorkerHelper.getSentTaskId(TimerEventWorkerHelper.java:4\n 33)\n at\n com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti\n merEventWorkerHelper.calculateRelativeToDueDate(TimerEventWorker\n Helper.java:410)\n at\n com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti\n merEventWorkerHelper.calculateTargetTime(TimerEventWorkerHelper.\n java:352)\n at\n com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti\n merEventWorkerHelper.processIntermediateAction(TimerEventWorkerH\n elper.java:130)\n at\n com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ev\n entWorker.doWork(Event', 'search; connections; work managers; CNTR0020E; node; start TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nHow to resolve an issue when the search application is starting on some nodes, but not others in a new deployment.\n\nSYMPTOM\nOn the WebSphere Integrated Solutions Console, the Search application status reports ""Partial Start"". \n\nChecking the systemout.log, you see messages like the following after attempting to start the Search application on these nodes:\n\nLocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method ""getBean"" on bean ""BeanId(Search#dboard.search.ejb.jar#Search\nServiceLocator, null)"". Exception data: org.springframework.beans.factory.access.BootstrapException: Unable to initialize group definition. Group resource name [classpath*:spring/search/app/SearchBeanRefF\nactory.xml], factory key [spring.search.app]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name \'spring.search.app\' defined in URL [wsjar:file:/E:/\nIBM/WebSphere/AppServer/profiles/connect1/installedApps/ConnectionsCell/Search.ear/search.common.jar!/spring/search/app/SearchBeanRefFactory.xml]: Instantiation of bean', 'et.wcm.apps.server.ui.info.prefs.PrefBootstrapInfoPage.render(PrefBootstrapInfoPage.java:303)\n\n\nCAUSE\nThis behavior may occur if an invalid entry has been specified in the User Display Name Attribute or Group Display Name Attribute setting in the Directory Services Configuration in FileNet Enterprise Manager (FEM). \n\nWorkplace XT attempts to resolve the user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM. If the user name query resolves to null or if there is an invalid entry a NullPointerException error may occur. \n\n\nRESOLVING THE PROBLEM\n In FEM, change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid and restart the FileNet Content Engine and Workplace XT instances.', ' SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS FIXED IF NEXT.\n \n \n \n\nERROR DESCRIPTION\n * They got the message ""Cannot invoke method toInteger( ) on null\n object""\n once dropping the ODR part on the pattern editor.\n It is an error only WCA which upgraded WCA from v1.1.1.0 GA code\n to v2.0.0.0 GA.\n When they use WCA 2.0 GA code with reset, this error does not\n occur.\n .\n Here is the steps taken during the migration from 1.1.1 GA.\n 1. replace the firmware from v1.1.1.0 GA to v2.0.0.0 GA\n 2. upload WAS HV 7.0.0.11 (RHEL) to WCA via\n CLI(cloudburst.virtualimage.create(\'local path of ova\') )and\n Enabled IMP\n 3. upload WAS HV 7.0.0.11(SLES) to WCA via CLI and Enabled IMP\n 4. tried to create new pattern with O']","Based on the provided context, the NullPointerException issue when bootstrapping the object store or accessing Site Preferences/Access Role on WorkplaceXT is caused by an invalid entry in the User Display Name Attribute or Group Display Name Attribute setting in the Directory Services Configuration in FileNet Enterprise Manager (FEM). The key points are: 1. The NullPointerException is occurring in the PrefAccessRolesInfoPage and PrefBootstrapInfoPage classes, which are trying to resolve user names and groups defined within the Access Roles based on the Directory Service configuration. 2. If the user name query resolves to null or there is an invalid entry, a NullPointerException error may occur. 3. To resolve the problem, you need to go to FEM and change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid, and then restart the FileNet Content Engine and Workplace XT instances. In summary, the root cause of the NullPointerException is an invalid Directory Services Configuration, and the resolution is to update the configuration with a valid LDAP entry for the user and group display name attributes.",0.15384615384615385,0.15384615384615385,1.0,1.0,"{""relevance_explanation"": ""Document 3 contains useful information for answering the question. It explains that Workplace XT attempts to resolve user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM, and that a NullPointerException error may occur if the user name query resolves to null or if there is an invalid entry. Document 0 and Document 1 also mention NullPointerException errors, but they are not directly related to the specific issue described in the question. Document 2 and Document 4 do not contain relevant information for answering the question."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d""], ""overall_supported_explanation"": ""The response claims that the NullPointerException error is likely caused by an invalid entry in the Directory Services Configuration in FEM, which is supported by Document 3. The response also explains that Workplace XT attempts to resolve user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM, which is also supported by Document 3. The response then provides a solution to resolve the issue by changing the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry and restarting the FileNet Content Engine and Workplace XT instances, which is supported by Document 3. Overall, the response is well-supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Document 3, which explains that a NullPointerException error may occur if the user name query resolves to null or if there is an invalid entry in the Directory Services Configuration in FEM."", ""supporting_sentence_keys"": [""3c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by Document 3, which explains that Workplace XT attempts to resolve user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM."", ""supporting_sentence_keys"": [""3b""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by Document 3, which explains that a NullPointerException error may occur if the user name query resolves to null or if there is an invalid entry in the Directory Services Configuration in FEM."", ""supporting_sentence_keys"": [""3c""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by Document 3, which provides a solution to resolve the issue by changing the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry."", ""supporting_sentence_keys"": [""3d""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by Document 3, which provides a solution to resolve the issue by restarting the FileNet Content Engine and Workplace XT instances."", ""supporting_sentence_keys"": [""3d""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by Document 3, which matches the error stack trace provided in the question."", ""supporting_sentence_keys"": [""3a""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",26,"Document 0: [0a] WorkplaceXT; AppInt TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Getting a NullPointerException from WorkplaceXT/Application Integration SYMPTOM Getting prompted to logon twice when adding a document through Application Integration for WorkplaceXT/Microsoft Outlook and getting a NullPointerException when logging on at second time. [0b] After the first logon, user was promoted to logon again. [0c] When logging on at the second time, the following error occurred: -------------------------- ""IBM FileNet Workplace XT Add: Unable to Perform Add Operation"" Operation: SelectedAddProfile Error Name: E_SVRCMDXMLPARSERFAILED HRESULT: 0x8004042b Description: Unable to parse command XML:null Details: java.lang.NullPointerException ------------------------- After the error message dialog box was dismissed, adding a document from Outlook did not prompt for logon again for the current Outlook session. [0d] After starting a new Outlook session, the symptom repeated again. [0e] CAUSE Since the WorkplaceXT was not configured for Single Sign On (SSO), the first logon was expected for each Outlook session. [0f] The unexpected second logon was due to the Application Integration error (see above). [0g] This error was caused by the jar files in /IBM/WebShp Document 1: [1a] following exception, which you see in the SystemOut.log file of the server: [8/30/16 15:17:11:482 BRT] 00000158 wle E CWLLG0326E: A deliverException has occurred. [1b] java.lang.NullPointerException at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.getSentTaskId(TimerEventWorkerHelper.java:4 33) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.calculateRelativeToDueDate(TimerEventWorker Helper.java:410) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.calculateTargetTime(TimerEventWorkerHelper. [1c] java:352) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ti merEventWorkerHelper.processIntermediateAction(TimerEventWorkerH elper.java:130) at com.lombardisoftware.bpd.component.flowcomponent.event.worker.Ev entWorker.doWork(Event Document 2: [2a] search; connections; work managers; CNTR0020E; node; start TECHNOTE (TROUBLESHOOTING) PROBLEM How to resolve an issue when the search application is starting on some nodes, but not others in a new deployment. [2b] SYMPTOM On the WebSphere Integrated Solutions Console, the Search application status reports ""Partial Start"". [2c] Checking the systemout.log, you see messages like the following after attempting to start the Search application on these nodes: LocalExceptio E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method ""getBean"" on bean ""BeanId(Search#dboard.search.ejb.jar#Search ServiceLocator, null)"". [2d] Exception data: org.springframework.beans.factory.access.BootstrapException: Unable to initialize group definition. [2e] Group resource name [classpath*:spring/search/app/SearchBeanRefF actory.xml], factory key [spring.search.app]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'spring.search.app' defined in URL [wsjar:file:/E:/ IBM/WebSphere/AppServer/profiles/connect1/installedApps/ConnectionsCell/Search.ear/search.common.jar!/spring/search/app/SearchBeanRefFactory.xml]: Instantiation of bean Document 3: [3a] et.wcm.apps.server.ui.info.prefs.PrefBootstrapInfoPage.render(PrefBootstrapInfoPage.java:303) CAUSE This behavior may occur if an invalid entry has been specified in the User Display Name Attribute or Group Display Name Attribute setting in the Directory Services Configuration in FileNet Enterprise Manager (FEM). [3b] Workplace XT attempts to resolve the user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM. [3c] If the user name query resolves to null or if there is an invalid entry a NullPointerException error may occur. [3d] RESOLVING THE PROBLEM In FEM, change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid and restart the FileNet Content Engine and Workplace XT instances. Document 4: [4a] SUBSCRIBE You can track all active APARs for this component. [4b] APAR STATUS * CLOSED AS FIXED IF NEXT. [4c] ERROR DESCRIPTION * They got the message ""Cannot invoke method toInteger( ) on null object"" once dropping the ODR part on the pattern editor. [4d] It is an error only WCA which upgraded WCA from v1.1.1.0 GA code to v2.0.0.0 GA. [4e] When they use WCA 2.0 GA code with reset, this error does not occur. [4f] . [4g] Here is the steps taken during the migration from 1.1.1 GA. 1. replace the firmware from v1.1.1.0 GA to v2.0.0.0 GA 2. upload WAS HV 7.0.0.11 (RHEL) to WCA via CLI(cloudburst.virtualimage.create('local path of ova') )and Enabled IMP 3. upload WAS HV 7.0.0.11(SLES) to WCA via CLI and Enabled IMP 4. tried to create new pattern with O ",6,"[a.] Based on the provided context documents, the NullPointerException error when bootstrapping the object store or accessing Site Preferences/Access Role on WorkplaceXT is likely caused by an invalid entry in the Directory Services Configuration in FileNet Enterprise Manager (FEM). [b.] Document 3 explains that Workplace XT attempts to resolve user names and groups defined within the Access Roles based on the Directory Service configuration defined in FEM. [c.] If the user name query resolves to null or if there is an invalid entry, a NullPointerException error may occur. [d.] To resolve the issue, you should check the Directory Services Configuration in FEM and change the User Display Name Attribute or Group Display Name Attribute to a valid LDAP entry such as cn, displayName or uid. [e.] Then, restart the FileNet Content Engine and Workplace XT instances. [f.] This solution is described in Document 3, which matches the error stack trace provided in the question.",success,87 Help with Security Bulletin: Security Vulnerability in IBM WebSphere Application Server affects IBM SOA Policy Gateway Pattern for AIX Server 2.5 (CVE-2015-1920) I need to understand details regarding Security Bulletin: Security Vulnerability in IBM WebSphere Application Server affects IBM SOA Policy Gateway Pattern for AIX Server 2.5 (CVE-2015-1920). Where can I find this information? ," SECURITY BULLETIN SUMMARY A vulnerability in WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. VULNERABILITY DETAILS CVEID: CVE-2015-1920 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-1920] DESCRIPTION: WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. CVSS Base Score: 9.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/102404 [https://exchange.xforce.ibmcloud.com/vulnerabilities/102404] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:C/I:C/A:C) AFFECTED PRODUCTS AND VERSIONS IBM SOA Policy Gateway Pattern for AIX Server version 2.5 REMEDIATION/FIXES Customers should install WebSphere Application Server Interim Fix PI38302 [http://www-01.ibm.com/support/docview.wss?uid=swg24039898] --- ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 --- ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 --- ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. CVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450] DESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system. CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner --- SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM SOA Policy Gateway Pattern for AIX Server 2.5 and IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. VULNERABILITY DETAILS Please consult the security bulletin: Security Bulletin: HTTP response splitting attack in WebSphere Application Server (CVE-2015-2017) [http://www.ibm.com/support/docview.wss?uid=swg21966837] for vulnerability details and information about fixes. AFFECTED PRODUCTS AND VERSIONS IBM SOA Policy Gateway Pattern for AIX Server 2.5 IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.5 IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.0 All affected by IBM WebSphere Application Server V8.0 REMEDIATION/FIXES None WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this","The documents are missing some of the information required to answer the question. However, Document 0 provides information about a vulnerability in WebSphere Application Server with the CVEID CVE-2015-1920. Document 0 also mentions that the vulnerability could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. Additionally, Document 0 provides the CVSS Base Score as 9.3 and the CVSS Vector as (AV:N/AC:M/Au:N/C:C/I:C/A:C). However, it does not provide the specific details about the Security Bulletin: Security Vulnerability in IBM WebSphere Application Server affects IBM SOA Policy Gateway Pattern for AIX Server 2.5 (CVE-2015-1920). Document 4 mentions IBM SOA Policy Gateway Pattern for AIX Server 2.5 but it is related to CVE-2015-2017, not CVE-2015-1920.","[' SECURITY BULLETIN\n\nSUMMARY\n A vulnerability in WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2015-1920 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-1920]\nDESCRIPTION: WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions.\nCVSS Base Score: 9.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/102404 [https://exchange.xforce.ibmcloud.com/vulnerabilities/102404] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:C/I:C/A:C) \n\nAFFECTED PRODUCTS AND VERSIONS\nIBM SOA Policy Gateway Pattern for AIX Server version 2.5\n\nREMEDIATION/FIXES\nCustomers should install WebSphere Application Server Interim Fix PI38302 [http://www-01.ibm.com/support/docview.wss?uid=swg24039898] \n\n', ') [http://www.ibm.com/support/docview.wss?uid=swg21987864]\n\nSecurity Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339]\n\nWhen creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: \n\nSecurity Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056]\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01', ') [http://www.ibm.com/support/docview.wss?uid=swg21987864]\n\nSecurity Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339]\n\nWhen creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: \n\nSecurity Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056]\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01', 'ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes.\nCVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450]\nDESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system.\nCVSS Base Score: 9.8\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner', ' SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere Application Server is shipped as a component of IBM SOA Policy Gateway Pattern for AIX Server 2.5 and IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. \n\nVULNERABILITY DETAILS\nPlease consult the security bulletin:\nSecurity Bulletin: HTTP response splitting attack in WebSphere Application Server (CVE-2015-2017) [http://www.ibm.com/support/docview.wss?uid=swg21966837]\n\nfor vulnerability details and information about fixes.\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM SOA Policy Gateway Pattern for AIX Server 2.5\nIBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.5\nIBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.0\n\nAll affected by IBM WebSphere Application Server V8.0\n\nREMEDIATION/FIXES\nNone\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this']","Based on the provided context, the relevant security bulletin is titled ""Security Bulletin: Security Vulnerability in IBM WebSphere Application Server affects IBM SOA Policy Gateway Pattern for AIX Server 2.5 (CVE-2015-1920)"". You can find the details of this security bulletin in the information provided earlier in the context. The key details are: 1. VULNERABILITY DETAILS: - CVEID: CVE-2015-1920 - DESCRIPTION: WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. - CVSS Base Score: 9.3 - CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/102404 for the current score - CVSS Environmental Score*: Undefined - CVSS Vector: (AV:N/AC:M/Au:N/C:C/I:C/A:C) 2. AFFECTED PRODUCTS AND VERSIONS: - IBM SOA Policy Gateway Pattern for AIX Server version 2.5 3. REMEDIATION/FIXES: - Customers should install WebSphere Application Server Interim Fix PI38302 4. WORKAROUNDS AND MITIGATIONS: - None The complete security bulletin with the above details can be found in the provided context.",0.4117647058823529,0.23529411764705882,0.42857142857142855,0.0,"{""relevance_explanation"": ""The question asks about a specific security vulnerability in IBM WebSphere Application Server, CVE-2015-1920, affecting IBM SOA Policy Gateway Pattern for AIX Server 2.5. Document 0 provides information about this vulnerability, including its CVEID, description, and CVSS scores. Document 4 mentions IBM SOA Policy Gateway Pattern for AIX Server 2.5 but is related to a different CVE. Therefore, Document 0 is the most relevant to the question. Document 4 is also relevant but only to clarify that it is not related to the specific CVE mentioned in the question."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that the documents are missing some information required to answer the question, which is supported by the fact that Document 0 does not provide specific details about the Security Bulletin. The response also correctly states that Document 0 provides information about the vulnerability, including its CVEID, description, and CVSS scores, which is supported by sentences 0b and 0c. However, the response claims that Document 4 is related to CVE-2015-2017, not CVE-2015-1920, which is supported by sentence 4c. The response does not make any claims that are contradicted by the documents. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported because the documents do not provide all the information required to answer the question, such as specific details about the Security Bulletin."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence 0b, which mentions the CVEID CVE-2015-1920."", ""supporting_sentence_keys"": [""0b""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by sentence 0b, which describes the vulnerability."", ""supporting_sentence_keys"": [""0b""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by sentence 0c, which provides the CVSS Base Score and CVSS Vector."", ""supporting_sentence_keys"": [""0c""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported because the documents do not provide specific details about the Security Bulletin."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by sentence 4c, which mentions a different CVEID."", ""supporting_sentence_keys"": [""4c""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""0a"", ""0b"", ""0c"", ""4c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",17,"Document 0: [0a] SECURITY BULLETIN SUMMARY A vulnerability in WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. [0b] VULNERABILITY DETAILS CVEID: CVE-2015-1920 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-1920] DESCRIPTION: WebSphere Application Server could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. [0c] CVSS Base Score: 9.3 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/102404 [https://exchange.xforce.ibmcloud.com/vulnerabilities/102404] for the current score CVSS Environmental Score*: Undefined CVSS Vector: (AV:N/AC:M/Au:N/C:C/I:C/A:C) AFFECTED PRODUCTS AND VERSIONS IBM SOA Policy Gateway Pattern for AIX Server version 2.5 REMEDIATION/FIXES Customers should install WebSphere Application Server Interim Fix PI38302 [http://www-01.ibm.com/support/docview.wss?uid=swg24039898] Document 1: [1a] ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [1b] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 Document 2: [2a] ) [http://www.ibm.com/support/docview.wss?uid=swg21987864] Security Bulletin: Multiple vulnerabilities in IBM® Java SDK affects WebSphere Application Server July 2016 CPU (CVE-2016-3485) [http://www.ibm.com/support/docview.wss?uid=swg21988339] When creating a new service instance, the following maintenance must be manually applied to an IBM WebSphere Application Server Version 8.5.5 and IBM WebSphere Application Server Version 9.0: Security Bulletin: Potential Information Disclosure vulnerability in WebSphere Application Server (CVE-2016-5986) [http://www.ibm.com/support/docview.wss?uid=swg21990056] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [2b] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] IBM Java SDK Security Bulletin [http://www-01 Document 3: [3a] ITNCM; Security Bulletin; CVE-2015-7450; websphere SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM Tivoli Netcool Configuration Manager. [3b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [3c] VULNERABILITY DETAILS Please consult the security bulletin Vulnerability in Apache Commons affects IBM WebSphere Application Server (CVE-2015-7450) [http://www-01.ibm.com/support/docview.wss?uid=swg21970575] for vulnerability details and information about fixes. [3d] CVEID: CVE-2015-7450 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2015-7450] DESCRIPTION: Apache Commons Collections could allow a remote attacker to execute arbitrary code on the system, caused by the deserialization of data with Java InvokerTransformer class. [3e] By sending specially crafted data, an attacker could exploit this vulnerability to execute arbitrary Java code on the system. [3f] CVSS Base Score: 9.8 CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/107918 [https://exchange.xforce.ibmcloud.com/vulner Document 4: [4a] SECURITY BULLETIN SUMMARY IBM WebSphere Application Server is shipped as a component of IBM SOA Policy Gateway Pattern for AIX Server 2.5 and IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server. [4b] Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin. [4c] VULNERABILITY DETAILS Please consult the security bulletin: Security Bulletin: HTTP response splitting attack in WebSphere Application Server (CVE-2015-2017) [http://www.ibm.com/support/docview.wss?uid=swg21966837] for vulnerability details and information about fixes. [4d] AFFECTED PRODUCTS AND VERSIONS IBM SOA Policy Gateway Pattern for AIX Server 2.5 IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.5 IBM SOA Policy Gateway Pattern for Red Hat Enterprise Linux Server 2.0 All affected by IBM WebSphere Application Server V8.0 REMEDIATION/FIXES None WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this ",6,"[a.] The documents are missing some of the information required to answer the question. [b.] However, Document 0 provides information about a vulnerability in WebSphere Application Server with the CVEID CVE-2015-1920. [c.] Document 0 also mentions that the vulnerability could allow a remote attacker to execute arbitrary code by connecting to a management port and executing a specific sequence of instructions. [d.] Additionally, Document 0 provides the CVSS Base Score as 9.3 and the CVSS Vector as (AV:N/AC:M/Au:N/C:C/I:C/A:C). [e.] However, it does not provide the specific details about the Security Bulletin: Security Vulnerability in IBM WebSphere Application Server affects IBM SOA Policy Gateway Pattern for AIX Server 2.5 (CVE-2015-1920). [f.] Document 4 mentions IBM SOA Policy Gateway Pattern for AIX Server 2.5 but it is related to CVE-2015-2017, not CVE-2015-1920.",success,88 ODR OOM issue I got ODR OOM after upgrading the WAS to v8553. No configuration or traffic load changing. Is there any known issue?," What steps have already been tried to resolve the issue ? F. What changes have been made recently when the issue started occurring ? G. Was new functionality is recently added to the application? H. Was the software or hardware recently upgraded? I. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? 3. Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? if enabled, at what level ? Properties.jar Clusters/Instances ? Any other applications installed along side MDM on the same WAS instance? Database server has anything other running than MDM ? 4. Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. Is this issue reproducible ? A. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. Does it appear to happen at certain times of day? Under specific --- = failed: com.ibm.ws.batch.wsbatch: java.io.IOException: Connection close: Read failed. Possible end of stream encountered. LOCAL FIX * N/A PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Extended Deployment * * version 6.0.1.1. * **************************************************************** * PROBLEM DESCRIPTION: When attempting to issue a * * long-running scheduler command using * * lrcmd.[bat|sh] through the On-Demand * * Router (ODR), an IOException will be * * returned as follows: * * * * C:\IBM\WebSphere\AppServer\bin>lrcmd * * -cmd=submit -xJCL=C:\SimpleCIxJCL.xml * * -port= -host= * * * * CWLRB4940I: com.ibm.ws.batch.wsbatch : * * -cmd=submit -xJCL=C:\Simple --- SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * When attempting to issue a long-running command scheduler command using lrcmd.[bat|sh] through the On-Demand Router (ODR), an IOException will be returned as follows: C:\IBM\WebSphere\AppServer\bin>lrcmd -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= CWLRB4940I: com.ibm.ws.batch.wsbatch : -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= CWLRB4880E: -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= failed: com.ibm.ws.batch.wsbatch: java.io.IOException: Connection close: Read failed. Possible end of stream encountered. LOCAL FIX * N/A --- 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d Reviewing the application server trace.log we can see the message arrive and the error message returned: [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI /FinancialAdvice/CpuAndSleepBound ... [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound * Scenario 2 - ODR Configuration This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application: [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd --- : Wed, XX Sep XXXX 14:15:27 GMT Content-Type: text/plain Last-Modified: Wed, XX Jul XXXX 14:33:38 GMT Content-Length: 9131 Content-Language: en-GB RESOLVING THE PROBLEM Disable the WAS ODR caching completely form the Admin console: Servers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings -> Caching From here, uncheck the ""Enable caching"" tick box. Restart the application in full for the setting to take effect. RELATED INFORMATION WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html]","The documents are missing some of the information required to answer the question. However, based on the information provided, it seems that the issue you are experiencing is related to the On-Demand Router (ODR) and is similar to the issues described in Documents 1 and 2, which are related to a long-running scheduler command using lrcmd. Document 4 provides a solution to a problem related to ODR caching, but it does not specifically address an OOM (Out of Memory) issue. Document 3 describes a scenario where an ODR server configuration problem causes a 404 error, but it does not mention an OOM issue. Document 2 describes an APAR (Authorized Program Analysis Report) that is closed as a program error, but it does not provide any information about an OOM issue related to the ODR. Document 1 describes a problem with a long-running scheduler command using lrcmd, but it does not mention an OOM issue. To answer your question, I would need more information about the OOM issue you are experiencing, such as the exact error message, the version of the ODR, and any other relevant details.","[' What steps have already been tried to resolve the issue ? \nF. What changes have been made recently when the issue started occurring ? \nG. Was new functionality is recently added to the application? \nH. Was the software or hardware recently upgraded? \nI. Has MDM application (or particular transaction or workload) always been slow? If not, did it slow down when more users were added ? More data? New scenario? \n\n\n3. Complete stack information : \n\nMDM Version and Fix level \nOS version \nApplication Server version and type (WAS) \nDatabase Type and version \nJDK and its SR version \nSecurity enabled/disabled ? if enabled, at what level ? \nProperties.jar \nClusters/Instances ? \nAny other applications installed along side MDM on the same WAS instance? \nDatabase server has anything other running than MDM ? \n\n4. Overall architecture and components \nServers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) \n\n5. Is this issue reproducible ? \nA. Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) \nB. Does it appear to happen at certain times of day? Under specific', '= failed:\n com.ibm.ws.batch.wsbatch: java.io.IOException:\n Connection\n close: Read failed. Possible end of stream encountered.\n \n \n \n \n \n\nLOCAL FIX\n * N/A\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of WebSphere Extended Deployment *\n * version 6.0.1.1. *\n ****************************************************************\n * PROBLEM DESCRIPTION: When attempting to issue a *\n * long-running scheduler command using *\n * lrcmd.[bat|sh] through the On-Demand *\n * Router (ODR), an IOException will be *\n * returned as follows: *\n * *\n * C:\\IBM\\WebSphere\\AppServer\\bin>lrcmd *\n * -cmd=submit -xJCL=C:\\SimpleCIxJCL.xml *\n * -port= -host= *\n * *\n * CWLRB4940I: com.ibm.ws.batch.wsbatch : *\n * -cmd=submit -xJCL=C:\\Simple', ' SUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * When attempting to issue a long-running command scheduler\n command using lrcmd.[bat|sh] through the On-Demand Router (ODR),\n an IOException will be returned as follows:\n \n C:\\IBM\\WebSphere\\AppServer\\bin>lrcmd -cmd=submit\n -xJCL=C:\\SimpleCIxJCL.xml -port= -host=\n \n CWLRB4940I: com.ibm.ws.batch.wsbatch : -cmd=submit\n -xJCL=C:\\SimpleCIxJCL.xml -port= -host=\n \n CWLRB4880E: -cmd=submit -xJCL=C:\\SimpleCIxJCL.xml -port=\n -host= failed:\n com.ibm.ws.batch.wsbatch: java.io.IOException:\n Connection\n close: Read failed. Possible end of stream encountered.\n \n \n \n \n \n\nLOCAL FIX\n * N/A\n \n \n \n \n \n\n', ' 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d\n Reviewing the application server trace.log we can see the message arrive and the error message returned:\n [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI\n /FinancialAdvice/CpuAndSleepBound\n ...\n [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound \n \n * Scenario 2 - ODR Configuration\n This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application:\n \n [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd', ': Wed, XX Sep XXXX 14:15:27 GMT\nContent-Type: text/plain\nLast-Modified: Wed, XX Jul XXXX 14:33:38 GMT\nContent-Length: 9131\nContent-Language: en-GB\n\n\n\n\nRESOLVING THE PROBLEM\nDisable the WAS ODR caching completely form the Admin console: \n\n\nServers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings\n-> Caching\nFrom here, uncheck the ""Enable caching"" tick box. \n\nRestart the application in full for the setting to take effect. \n\nRELATED INFORMATION\n WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html]']","Based on the context provided, it seems there is a known issue with OutOfMemoryError (OOM) occurring on the IBM Connections applications after upgrading to IBM Connections 5.0.0.0 CR1. The key points from the context are: 1. The problem of periodic unavailability of IBM Connections applications due to OutOfMemoryError has been reported. 2. The issue was caused by a memory leak, primarily related to the `java.lang.String` class. 3. The problem has been addressed in APAR# LO83405, which is included in Connections 5.0 CR3. So, if you have upgraded to IBM Connections 5.0.0.0 CR1 and are experiencing OOM issues on the ODR, it is likely that this is the same known issue. The recommended solution is to upgrade to Connections 5.0 CR3, which includes the fix for the memory leak. Additionally, the context mentions that the issue was caused by excessive memory usage, particularly by the `java.lang.String` class. This could be due to factors such as large content being handled by the Connections applications, memory leaks, or other performance-related issues. To resolve the OOM issue, you can try the following steps: 1. Upgrade to IBM Connections 5.0 CR3, which includes the fix for the memory leak. 2. Analyze the heap dumps and java core files to identify the root cause of the memory usage. 3. Optimize the Connections applications and configurations to reduce the memory usage, such as tuning the JVM settings, optimizing content handling, or addressing any memory leaks. If the issue persists after these steps, you may need to engage with IBM Support to further investigate and resolve the problem.",0.3684210526315789,0.2631578947368421,0.5,0.0,"{""relevance_explanation"": ""Documents 1, 2, and 4 contain useful information for answering the question. Document 1 describes a problem with a long-running scheduler command using lrcmd, which may be related to the ODR OOM issue. Document 2 describes an APAR that is closed as a program error, but it does not provide any information about an OOM issue related to the ODR. Document 4 provides a solution to a problem related to ODR caching, which may be relevant to the ODR OOM issue. Documents 0 and 3 do not contain directly relevant information, but Document 0 provides general troubleshooting steps and Document 3 describes a scenario where an ODR server configuration problem causes a 404 error."", ""all_relevant_sentence_keys"": [""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""4a"", ""4b"", ""4c""], ""overall_supported_explanation"": ""The response claims that the documents are missing some information required to answer the question, which is supported by the fact that none of the documents directly address the ODR OOM issue. The response also claims that the issue is similar to the issues described in Documents 1 and 2, which is partially supported by the fact that these documents describe problems with the ODR. However, the response does not provide any direct evidence to support this claim. The response also claims that Document 4 provides a solution to a problem related to ODR caching, which is supported by the text in Document 4. Overall, the response is partially supported by the documents, but it also makes some claims that are not fully supported."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by the fact that none of the documents directly address the ODR OOM issue."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is partially supported by the fact that Documents 1 and 2 describe problems with the ODR, but it does not provide any direct evidence to support the claim that the issue is similar to the issues described in these documents."", ""supporting_sentence_keys"": [""1a"", ""1b"", ""2c"", ""2d""], ""fully_supported"": false}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by the text in Document 4, which provides a solution to a problem related to ODR caching."", ""supporting_sentence_keys"": [""4a"", ""4b""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the fact that Document 3 describes a scenario where an ODR server configuration problem causes a 404 error, but it does not mention an OOM issue."", ""supporting_sentence_keys"": [""3a"", ""3b""], ""fully_supported"": true}, {""response_sentence_key"": ""e."", ""explanation"": ""This sentence is supported by the text in Document 2, which describes an APAR that is closed as a program error, but it does not provide any information about an OOM issue related to the ODR."", ""supporting_sentence_keys"": [""2b"", ""2c""], ""fully_supported"": true}, {""response_sentence_key"": ""f."", ""explanation"": ""This sentence is supported by the text in Document 1, which describes a problem with a long-running scheduler command using lrcmd, but it does not mention an OOM issue."", ""supporting_sentence_keys"": [""1a"", ""1b""], ""fully_supported"": true}, {""response_sentence_key"": ""g."", ""explanation"": ""This sentence is supported by the fact that the documents do not provide enough information to answer the question, which is supported by the fact that none of the documents directly address the ODR OOM issue."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""3a"", ""3b"", ""4a"", ""4b"", ""4c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",38,"Document 0: [0a] What steps have already been tried to resolve the issue ? [0b] F. What changes have been made recently when the issue started occurring ? [0c] G. Was new functionality is recently added to the application? [0d] H. Was the software or hardware recently upgraded? [0e] I. [0f] Has MDM application (or particular transaction or workload) always been slow? [0g] If not, did it slow down when more users were added ? [0h] More data? [0i] New scenario? [0j] 3. [0k] Complete stack information : MDM Version and Fix level OS version Application Server version and type (WAS) Database Type and version JDK and its SR version Security enabled/disabled ? [0l] if enabled, at what level ? [0m] Properties.jar Clusters/Instances ? [0n] Any other applications installed along side MDM on the same WAS instance? [0o] Database server has anything other running than MDM ? [0p] 4. [0q] Overall architecture and components Servers involved (application server, database server, third party servers that might connect to MDM/WCC) (Best if shown as a diagram) 5. [0r] Is this issue reproducible ? [0s] A. [0t] Detailed steps to reproduce the issue along with request/response xmls(if RMI or SOAP) B. [0u] Does it appear to happen at certain times of day? [0v] Under specific Document 1: [1a] = failed: com.ibm.ws.batch.wsbatch: java.io.IOException: Connection close: Read failed. [1b] Possible end of stream encountered. [1c] LOCAL FIX * N/A PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Extended Deployment * * version 6.0.1.1. [1d] * **************************************************************** * PROBLEM DESCRIPTION: When attempting to issue a * * long-running scheduler command using * * lrcmd. [1e] [bat|sh] through the On-Demand * * Router (ODR), an IOException will be * * returned as follows: * * * * C:\IBM\WebSphere\AppServer\bin>lrcmd * * -cmd=submit -xJCL=C:\SimpleCIxJCL.xml * * -port= -host= * * * * CWLRB4940I: com.ibm.ws.batch.wsbatch : * * -cmd=submit -xJCL=C:\Simple Document 2: [2a] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * When attempting to issue a long-running command scheduler command using lrcmd. [2d] [bat|sh] through the On-Demand Router (ODR), an IOException will be returned as follows: C:\IBM\WebSphere\AppServer\bin>lrcmd -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= CWLRB4940I: com.ibm.ws.batch.wsbatch : -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= CWLRB4880E: -cmd=submit -xJCL=C:\SimpleCIxJCL.xml -port= -host= failed: com.ibm.ws.batch.wsbatch: java.io.IOException: Connection close: Read failed. [2e] Possible end of stream encountered. [2f] LOCAL FIX * N/A Document 3: [3a] 404 response body allowed; service context=HttpProxyServiceContextImpl@4fb0de9d, connection link=HttpProxyConnectionLink@3c415e9d Reviewing the application server trace.log we can see the message arrive and the error message returned: [11/2/04 20:46:47:359 EST] 12d9f3a ServletReques > dispatchByURI /FinancialAdvice/CpuAndSleepBound ... [11/2/04 20:46:47:875 EST] 12d9f3a WebApp d Exception message=File not found: /CpuAndSleepBound * Scenario 2 - ODR Configuration This scenario reviews an ODR server configuration problem where an ODR server proxy port is not mapped to the appropriate virtual host. [3b] Reviewing the ODR server trace.log we can see the request arrive and then a 404 error because the ODR cannot properly map the request to an enterprise application: [11/2/04 21:42:40:156 EST] 6982e513 HttpProxyServ < requestArrived - Received request; method=GET uri=/FinancialAdvice/CpuAnd Document 4: [4a] : Wed, XX Sep XXXX 14:15:27 GMT Content-Type: text/plain Last-Modified: Wed, XX Jul XXXX 14:33:38 GMT Content-Length: 9131 Content-Language: en-GB RESOLVING THE PROBLEM Disable the WAS ODR caching completely form the Admin console: Servers -> On Demand Routers -> -> On Demand Router Settings -> On Demand Router Properties -> On Demand Router settings -> Caching From here, uncheck the ""Enable caching"" tick box. [4b] Restart the application in full for the setting to take effect. [4c] RELATED INFORMATION WAS ODR Caching Configuration [https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tjpx_cachestatdyn.html] ",7,"[a.] The documents are missing some of the information required to answer the question. [b.] However, based on the information provided, it seems that the issue you are experiencing is related to the On-Demand Router (ODR) and is similar to the issues described in Documents 1 and 2, which are related to a long-running scheduler command using lrcmd. [c.] Document 4 provides a solution to a problem related to ODR caching, but it does not specifically address an OOM (Out of Memory) issue. [d.] Document 3 describes a scenario where an ODR server configuration problem causes a 404 error, but it does not mention an OOM issue. [e.] Document 2 describes an APAR (Authorized Program Analysis Report) that is closed as a program error, but it does not provide any information about an OOM issue related to the ODR. [f.] Document 1 describes a problem with a long-running scheduler command using lrcmd, but it does not mention an OOM issue. [g.] To answer your question, I would need more information about the OOM issue you are experiencing, such as the exact error message, the version of the ODR, and any other relevant details.",success,89 "Java plugin not loading into rhapsody I had installed rational rhapsody 8.2 in my machine. I tried to add the profile of the Simple plugin.sbs from the path C:\ProgramData\IBM\Rational\Rhapsody\8.2\Samples\ExtensibilitySamples\Simple Plug-in, finally it is found that the Simple plugin is failed to load in the Rhapsody process space. I had tried to add the JavaAPILogFile=D:\RhapsodyLogFile\Logs.txt for collecting the logs and while loading plugin nothing is written into the log file. When i launched the rhapsody the following is written into the logs Enter: RhapsodyAppServer_attachToRhapsodyApplication Enter: RPApplication_getTheJavaPluginsInterfaceNative Exit: RPApplication_getTheJavaPluginsInterfaceNative Please help me to resolve this issue "," * * load failure. * **************************************************************** * RECOMMENDATION: * **************************************************************** ODR malformed URI causes HTTP plugin load failure PROBLEM CONCLUSION * The problem was resolved by changing code to ensure that the generated URI that goes into the plugin-cfg.xml file does not contain an extra forward slash (/). The fix for this APAR is currently targeted for inclusion in fixpack 6.0.2.1. Please refer to the recommended updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER PK08425 * REPORTED COMPONENT NAME WEBS APP SERV N * REPORTED COMPONENT ID 5724H8800 * REPORTED RELEASE 60W * STATUS CLOSED PER * PE NoPE * HIPER --- A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). 3: Modify the model in the Rhapsody client and save. The crash does NOT occur if you open Eclipse first, and then open Rhapsody. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL --- A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). 3: Modify the model in the Rhapsody client and save. The crash does NOT occur if you open Eclipse first, and then open Rhapsody. LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL --- www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// --- File > Preferences, and then click Repositories. The Repositories page opens. 5. 6. On the Repositories page, click Add Repository. 7. 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. 9. 10. Click OK to close the Preference page. 11. 8. Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. 9. DOWNLOAD PACKAGE You can download the fix pack using either Download Director or FTP",The documents are missing some of the information required to answer the question.,"[' *\n * load failure. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n ODR malformed URI causes HTTP plugin load failure\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The problem was resolved by changing code to ensure that the\n generated URI that goes into the plugin-cfg.xml file does not\n contain an extra forward slash (/).\n \n The fix for this APAR is currently targeted for inclusion\n in fixpack 6.0.2.1.\n Please refer to the recommended updates page for delivery\n information:\n http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n PK08425\n \n \n * REPORTED COMPONENT NAME\n WEBS APP SERV N\n \n \n * REPORTED COMPONENT ID\n 5724H8800\n \n \n * REPORTED RELEASE\n 60W\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n', ' A FIX IS AVAILABLE\nIBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2\n Platform Integration plugin, Rhapsody will crash if you:\n \n 1: Open Rhapsody and load a model.\n 2: Open Eclipse and ensure a Rhapsody model is loaded (note that\n the plugin does not appear to be working correctly; the Rhp\n specific controls are not loading).\n 3: Modify the model in the Rhapsody client and save.\n \n The crash does NOT occur if you open Eclipse first, and then\n open Rhapsody.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * CRASH WHEN SAVING IN RHAPSODY AND ECL', ' A FIX IS AVAILABLE\nIBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2\n Platform Integration plugin, Rhapsody will crash if you:\n \n 1: Open Rhapsody and load a model.\n 2: Open Eclipse and ensure a Rhapsody model is loaded (note that\n the plugin does not appear to be working correctly; the Rhp\n specific controls are not loading).\n 3: Modify the model in the Rhapsody client and save.\n \n The crash does NOT occur if you open Eclipse first, and then\n open Rhapsody.\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: *\n * Rhapsody *\n ****************************************************************\n * PROBLEM DESCRIPTION: *\n * CRASH WHEN SAVING IN RHAPSODY AND ECL', 'www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918].\n\nPREREQUISITES\nPrerequisites *\nYou must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: \n\n * IBM Rational Application Developer for WebSphere Software, v7.5.x \n * IBM Rational Software Architect for WebSphere Software, v7.5.x \n * IBM Rational Business Developer, v7.5.1.x\n\n\nYou need up to 2.31 GB of disk space to install the fix pack. To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. INSTALLATION INSTRUCTIONS\n\n\nImportant: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository.\n\n\nFor instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://', ' File > Preferences, and then click Repositories. The Repositories page opens.\n 5. \n 6. On the Repositories page, click Add Repository.\n 7. \n 8. In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\\temp\\updates\\disk1\\diskTag.inf.\n 9. \n 10. Click OK to close the Preference page.\n 11. \n \n \n \n 8. Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. \n 9. \n\n\nDOWNLOAD PACKAGE\nYou can download the fix pack using either Download Director or FTP']","Based on the provided context, it appears that there is an issue with the Java plugin not loading into Rational Rhapsody 8.2. Since the Simple plugin is failing to load into the Rhapsody process space, you may want to check if there is a known fix for this issue. You can try the following approaches: 1. Ensure that you have the correct path for the Simple plugin.sbs file. Double-check the path and make sure that the file is accessible. 2. Check if there are any specific requirements or dependencies for the Simple plugin to work with Rhapsody 8.2. Ensure that all prerequisites are met. 3. Look for any available fixes or updates for the Java plugin loading issue in Rhapsody 8.2. You can refer to the IBM support links provided in the context to see if there are any available fixes for this specific issue. If the issue persists, you may need to reach out to IBM support for further assistance in resolving the Java plugin loading problem in Rational Rhapsody 8.2.",0.41025641025641024,0.02564102564102564,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to resolve the issue of the Java plugin not loading into Rhapsody. However, Document 1 and Document 2 contain information about a crash issue in Rhapsody 8.2, which might be related to the plugin loading issue. Document 0 contains information about an HTTP plugin load failure, which could be relevant to the issue. Document 3 and Document 4 contain information about installing updates and fix packs, which might be useful in resolving the issue. Overall, the documents provide some indirect information that could be useful in troubleshooting the issue, but they do not provide a direct solution."", ""all_relevant_sentence_keys"": [""0b"", ""1c"", ""1d"", ""1e"", ""1f"", ""2c"", ""2d"", ""2e"", ""2f"", ""3b"", ""3c"", ""4a"", ""4b"", ""4h"", ""4m"", ""4n""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This statement is supported by the fact that the documents do not provide a direct solution to the issue of the Java plugin not loading into Rhapsody. However, the documents do provide some indirect information that could be useful in troubleshooting the issue. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide a direct solution to the issue of the Java plugin not loading into Rhapsody. The documents contain some indirect information that could be useful in troubleshooting the issue, but they do not provide all the necessary information to resolve the issue."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",39,"Document 0: [0a] * * load failure. [0b] * **************************************************************** * RECOMMENDATION: * **************************************************************** ODR malformed URI causes HTTP plugin load failure PROBLEM CONCLUSION * The problem was resolved by changing code to ensure that the generated URI that goes into the plugin-cfg.xml file does not contain an extra forward slash (/). [0c] The fix for this APAR is currently targeted for inclusion in fixpack 6.0.2.1. [0d] Please refer to the recommended updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980] TEMPORARY FIX COMMENTS APAR INFORMATION * APAR NUMBER PK08425 * REPORTED COMPONENT NAME WEBS APP SERV N * REPORTED COMPONENT ID 5724H8800 * REPORTED RELEASE 60W * STATUS CLOSED PER * PE NoPE * HIPER Document 1: [1a] A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. [1d] 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). [1e] 3: Modify the model in the Rhapsody client and save. [1f] The crash does NOT occur if you open Eclipse first, and then open Rhapsody. [1g] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL Document 2: [2a] A FIX IS AVAILABLE IBM Rational Rhapsody 8.2.1 [http://www-01.ibm.com/support/docview.wss?uid=swg24043638] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * With Rhapsody 8.2 installed and Eclipse (Mars) with the 8.2 Platform Integration plugin, Rhapsody will crash if you: 1: Open Rhapsody and load a model. [2d] 2: Open Eclipse and ensure a Rhapsody model is loaded (note that the plugin does not appear to be working correctly; the Rhp specific controls are not loading). [2e] 3: Modify the model in the Rhapsody client and save. [2f] The crash does NOT occur if you open Eclipse first, and then open Rhapsody. [2g] LOCAL FIX PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: * * Rhapsody * **************************************************************** * PROBLEM DESCRIPTION: * * CRASH WHEN SAVING IN RHAPSODY AND ECL Document 3: [3a] www-1.ibm.com/support/docview.wss?rs=180&uid=swg27015918]. [3b] PREREQUISITES Prerequisites * You must have the WebSphere Application Server v6.1 Test Environment extension installed with one of the following products: * IBM Rational Application Developer for WebSphere Software, v7.5.x * IBM Rational Software Architect for WebSphere Software, v7.5.x * IBM Rational Business Developer, v7.5.1.x You need up to 2.31 GB of disk space to install the fix pack. [3c] To download and extract the compressed installation files, you need an additional 3.29 GB of disk space. [3d] INSTALLATION INSTRUCTIONS Important: By default, you do not need to download the compressed files that contain the update; the update is downloaded and installed by IBM Installation Manager directly from the IBM update repository. [3e] For instructions on installing this update using Installation Manager, see the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http:// Document 4: [4a] File > Preferences, and then click Repositories. [4b] The Repositories page opens. [4c] 5. [4d] 6. [4e] On the Repositories page, click Add Repository. [4f] 7. [4g] 8. [4h] In the Add repository window, browse to or enter the file path to the diskTag.inf file, which is located in the disk1 sub-directory in the directory where you extracted the compressed files and then click OK. For example, enter C:\temp\updates\disk1\diskTag.inf. [4i] 9. [4j] 10. [4k] Click OK to close the Preference page. [4l] 11. [4m] 8. [4n] Install the update as described in the the topic ""Updating Installed Product Packages"" in the information center for Rational Application Developer for WebSphere Software [http://publib.boulder.ibm.com/infocenter/radhelp/v7r5/topic/com.ibm.rad.install.doc/topics/t_update.html] or Rational Software Architect for WebSphere Software [http://publib.boulder.ibm.com/infocenter/rsawshlp/v7r5m0/topic/com.ibm.xtools.installation.rsaws.doc/topics/t_update.html]. [4o] 9. [4p] DOWNLOAD PACKAGE You can download the fix pack using either Download Director or FTP ",1,[a.] The documents are missing some of the information required to answer the question.,success,90 "What's the procedure to drop an user in Cognos Disclosure Management? O.S AIX 7.1 Cognos Disclosure Management 10.2.4 What's the procedure to drop an user in Cognos Disclosure Management"," problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. Open up the report in Cognos Workspace 3. Load up Process Monitor 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. 6. Press the capture icon in process monitor 7. Export the report to Excel 2007/PDF 8. Save the file anywhere 9. Press the Capture icon again in process monitor to stop the capturing of events. 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. 11. You should be able to see the reason why the image could not --- DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. Do one of the following: If you are a returning customer, sign in. If you are a new customer, register. 2. Under Find it fast, click Download software. 3. If the Software download & media access window appears, click I agree. 4. In the Find downloads & media window, select the download you want and click Continue. 5. Under Select criteria, select a language and one or more platforms. 6. Under Download options, select the options you want, and click Continue. 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand --- DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. Do one of the following: If you are a returning customer, sign in. If you are a new customer, register. 2. Under Find it fast, click Download software. 3. If the Software download & media access window appears, click I agree. 4. In the Find downloads & media window, select the download you want and click Continue. 5. Under Select criteria, select a language and one or more platforms. 6. Under Download options, select the options you want, and click Continue. 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand --- .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT --- .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT ",The documents do not provide enough information for me to answer the question about dropping a user in Cognos Disclosure Management.,"[' problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. \n\nIn THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. \n\n \n\n 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) \n 2. Open up the report in Cognos Workspace \n 3. Load up Process Monitor \n 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. \n 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. \n 6. Press the capture icon in process monitor \n 7. Export the report to Excel 2007/PDF \n 8. Save the file anywhere \n 9. Press the Capture icon again in process monitor to stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not', ' DOWNLOADABLE FILES\n\nABSTRACT\n This page describes how to download IBM® Cognos® Disclosure Management. \n\nDOWNLOAD DESCRIPTION\nIBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. \n\n\nTo download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then:\n\n\n 1. Do one of the following:\n If you are a returning customer, sign in.\n If you are a new customer, register. \n 2. Under Find it fast, click Download software. \n 3. If the Software download & media access window appears, click I agree. \n 4. In the Find downloads & media window, select the download you want and click Continue. \n 5. Under Select criteria, select a language and one or more platforms. \n 6. Under Download options, select the options you want, and click Continue. \n 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand', ' DOWNLOADABLE FILES\n\nABSTRACT\n This page describes how to download IBM® Cognos® Disclosure Management. \n\nDOWNLOAD DESCRIPTION\nIBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. \n\n\nTo download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then:\n\n\n 1. Do one of the following:\n If you are a returning customer, sign in.\n If you are a new customer, register. \n 2. Under Find it fast, click Download software. \n 3. If the Software download & media access window appears, click I agree. \n 4. In the Find downloads & media window, select the download you want and click Continue. \n 5. Under Select criteria, select a language and one or more platforms. \n 6. Under Download options, select the options you want, and click Continue. \n 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand', '.0 - 10.2.6\n\nREMEDIATION/FIXES\nCognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831]\nCognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881]\n\nUsers of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT\n', '.0 - 10.2.6\n\nREMEDIATION/FIXES\nCognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831]\nCognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881]\n\nUsers of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT\n']","The provided context does not contain any information about how to drop a user in IBM Cognos Disclosure Management. The context is focused on a different issue related to the Reference Dates displayed in the CDM user interface. There are no steps or procedures mentioned in the given context about how to drop a user in Cognos Disclosure Management running on AIX 7.1. The document is a technical note that discusses a troubleshooting issue and its resolution, but does not cover user management tasks like adding or removing users. Without additional documentation or information about the user management capabilities and procedures in Cognos Disclosure Management, I cannot provide the specific steps to drop a user in the CDM environment running on AIX 7.1. The context provided is not sufficient to answer this question.",0.0,0.0,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information about dropping a user in Cognos Disclosure Management. The documents mainly discuss how to download IBM Cognos Disclosure Management, its features, and some security fixes. None of the documents provide a procedure for dropping a user."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response claims that the documents do not provide enough information to answer the question about dropping a user in Cognos Disclosure Management. This claim is supported by the fact that none of the documents mention a procedure for dropping a user. The response does not make any other claims, so it is supported by the lack of relevant information in the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the lack of relevant information in the documents. The documents do not mention a procedure for dropping a user, which supports the claim that they do not provide enough information to answer the question."", ""supporting_sentence_keys"": [], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",59,"Document 0: [0a] problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. [0b] In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. [0c] 1. [0d] Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. [0e] Open up the report in Cognos Workspace 3. [0f] Load up Process Monitor 4. [0g] You will notice the current processes immediately being captured and displaying in the window. [0h] Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. [0i] 5. [0j] Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. [0k] 6. [0l] Press the capture icon in process monitor 7. [0m] Export the report to Excel 2007/PDF 8. [0n] Save the file anywhere 9. [0o] Press the Capture icon again in process monitor to stop the capturing of events. [0p] 10. [0q] Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. [0r] 11. [0s] You should be able to see the reason why the image could not Document 1: [1a] DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. [1b] DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. [1c] To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. [1d] Do one of the following: If you are a returning customer, sign in. [1e] If you are a new customer, register. [1f] 2. [1g] Under Find it fast, click Download software. [1h] 3. [1i] If the Software download & media access window appears, click I agree. [1j] 4. [1k] In the Find downloads & media window, select the download you want and click Continue. [1l] 5. [1m] Under Select criteria, select a language and one or more platforms. [1n] 6. [1o] Under Download options, select the options you want, and click Continue. [1p] 7. [1q] Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand Document 2: [2a] DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. [2b] DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. [2c] To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. [2d] Do one of the following: If you are a returning customer, sign in. [2e] If you are a new customer, register. [2f] 2. [2g] Under Find it fast, click Download software. [2h] 3. [2i] If the Software download & media access window appears, click I agree. [2j] 4. [2k] In the Find downloads & media window, select the download you want and click Continue. [2l] 5. [2m] Under Select criteria, select a language and one or more platforms. [2n] 6. [2o] Under Download options, select the options you want, and click Continue. [2p] 7. [2q] Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand Document 3: [3a] .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. [3b] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [3c] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT Document 4: [4a] .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. [4b] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [4c] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT ",1,[a.] The documents do not provide enough information for me to answer the question about dropping a user in Cognos Disclosure Management.,success,91 "Can we create Match design specification db in xmeta Could you please let me know if we can create schema for Match design specification database in xmeta db.","MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ) QUESTION How do I configure the Match Designer Database in Information Server? ANSWER This Technote outlines the following procedures. 1. Prerequisites 2. What is the Match Database’s purpose? 3. Setting the database up. 4. Configuring the Match Designer for use with the Database. 5. On going maintenance Prerequisites The following must exist before using the Match Designer functionality. 1. Match Specification built for use in match designer. 2. Create a data set that contains the data you will run the match analysis on. 3. Create a corresponding frequency data set to be used in the match analysis. 4. DSN for local PC 5. Create Database in which to perform the Match analysis processing. a) Sizing of Database b) Character sets required c) Permission's for users Additional information is also available with in the WebSphere QualityStage User Guide. What it’s the Match Database’s purpose? 1. The results Database is used to test the match specifications (logic) designed for use in match jobs. 2. --- 2. Each user should have their own respective Databases to avoid rewriting over previous results. 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether. --- 2. Each user should have their own respective Databases to avoid rewriting over previous results. 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether. --- ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. Creating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. 2. There are certain requirements on how the Database is to be created. a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name --- ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. Creating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. 2. There are certain requirements on how the Database is to be created. a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name","According to Document 3, [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. Also, according to Document 1, [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. Similarly, Document 2, [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. Therefore, it is not recommended to create the Match design specification database in the XMETA database.","[""MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ)\n\nQUESTION\n How do I configure the Match Designer Database in Information Server? \n\nANSWER\nThis Technote outlines the following procedures. \n\n 1. Prerequisites \n 2. What is the Match Database’s purpose? \n 3. Setting the database up. \n 4. Configuring the Match Designer for use with the Database. \n 5. On going maintenance \n\n\nPrerequisites \nThe following must exist before using the Match Designer functionality. 1. Match Specification built for use in match designer. \n 2. Create a data set that contains the data you will run the match analysis on. \n 3. Create a corresponding frequency data set to be used in the match analysis. \n 4. DSN for local PC \n 5. Create Database in which to perform the Match analysis processing. \n a) Sizing of Database \n b) Character sets required \n c) Permission's for users \n\n\nAdditional information is also available with in the WebSphere QualityStage User Guide. \n\nWhat it’s the Match Database’s purpose? 1. The results Database is used to test the match specifications (logic) designed for use in match jobs. \n 2."", ' 2. Each user should have their own respective Databases to avoid rewriting over previous results. \n 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. \n 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether.', ' 2. Each user should have their own respective Databases to avoid rewriting over previous results. \n 3. There are separate tables holding results for each design. And from one user it is no problem to use a single Database and multiple designs. \n 4. Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. If you used the XMETA DO NOT RUN THIS STEP. When you are done testing you can drop the DB altogether.', 'ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. \n * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer.\n\n\nCreating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. \n 2. There are certain requirements on how the Database is to be created. \n a) If Oracle: CHARACTERSET should be set to AL32UTF \n b) If SQL: default is fine. \n c) If DB2: create as codepage UTF-8 and page size 32K \n d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. \n e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler.\n f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name', 'ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. \n * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer.\n\n\nCreating the Database 1. You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. \n 2. There are certain requirements on how the Database is to be created. \n a) If Oracle: CHARACTERSET should be set to AL32UTF \n b) If SQL: default is fine. \n c) If DB2: create as codepage UTF-8 and page size 32K \n d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. \n e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler.\n f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. They must have the same name']","Based on the information provided in the context, it is not recommended to create the Match Designer database within the XMETA database. The key points are: 1. The Match Designer database should be a separate database, not the XMETA database: ""You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt."" 2. The Match Designer database has specific requirements in terms of character set, page size, permissions, etc. that are different from the XMETA database requirements. 3. The Match Designer database is only used for development/testing purposes, not for production, so it should be kept separate from the production XMETA repository. 4. The context mentions that ""there is nothing from this Database that is used in production runs so it should never be created on or moved to a production box."" So in summary, the recommendation is to create the Match Designer database as a separate database, not within the XMETA database. The XMETA database should be kept clean and separate from the Match Designer test/development environment.",0.22388059701492538,0.04477611940298507,0.2,1.0,"{""relevance_explanation"": ""Documents 1, 2, and 3 contain useful information for answering the question. Document 1 states that the database should not be the XMETA database, as seen in sentence [1g]. Document 2 also states the same, as seen in sentence [2g]. Document 3 provides more detailed information on creating a database, including the recommendation to start from an empty database and not use the default XMETA database, as seen in sentence [3e]. Additionally, Document 0 provides some context about the Match Designer and its purpose, but it does not directly address the question of creating a Match design specification database in the XMETA database."", ""all_relevant_sentence_keys"": [""0v"", ""0x"", ""0y"", ""1g"", ""1h"", ""1i"", ""2g"", ""2h"", ""2i"", ""3e"", ""3g"", ""3h"", ""3i"", ""3j"", ""3k""], ""overall_supported_explanation"": ""The response claims that it is not recommended to create the Match design specification database in the XMETA database. This claim is supported by sentences [3e], [1g], and [2g] in the documents, which all state that the XMETA database should not be used. The response also cites these specific sentences from the documents to support its claim. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentence [3e] in Document 3, which states that the default XMETA database should not be used because it can become corrupt."", ""supporting_sentence_keys"": [""3e""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentence [1g] in Document 1, which states that the database should not be the XMETA database."", ""supporting_sentence_keys"": [""1g""], ""fully_supported"": true}, {""response_sentence_key"": ""c."", ""explanation"": ""This sentence is supported by sentence [2g] in Document 2, which states that the database should not be the XMETA database."", ""supporting_sentence_keys"": [""2g""], ""fully_supported"": true}, {""response_sentence_key"": ""d."", ""explanation"": ""This sentence is supported by the combination of sentences [3e], [1g], and [2g] in the documents, which all recommend against using the XMETA database."", ""supporting_sentence_keys"": [""3e"", ""1g"", ""2g""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3e"", ""1g"", ""2g""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",67,"Document 0: [0a] MD Match Designer Matching Match InformationServer QualityStage TECHNOTE (FAQ) QUESTION How do I configure the Match Designer Database in Information Server? [0b] ANSWER This Technote outlines the following procedures. [0c] 1. [0d] Prerequisites 2. [0e] What is the Match Database’s purpose? [0f] 3. [0g] Setting the database up. [0h] 4. [0i] Configuring the Match Designer for use with the Database. [0j] 5. [0k] On going maintenance Prerequisites The following must exist before using the Match Designer functionality. [0l] 1. [0m] Match Specification built for use in match designer. [0n] 2. [0o] Create a data set that contains the data you will run the match analysis on. [0p] 3. [0q] Create a corresponding frequency data set to be used in the match analysis. [0r] 4. [0s] DSN for local PC 5. [0t] Create Database in which to perform the Match analysis processing. [0u] a) Sizing of Database b) Character sets required c) Permission's for users Additional information is also available with in the WebSphere QualityStage User Guide. [0v] What it’s the Match Database’s purpose? [0w] 1. [0x] The results Database is used to test the match specifications (logic) designed for use in match jobs. [0y] 2. Document 1: [1a] 2. [1b] Each user should have their own respective Databases to avoid rewriting over previous results. [1c] 3. [1d] There are separate tables holding results for each design. [1e] And from one user it is no problem to use a single Database and multiple designs. [1f] 4. [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [1h] If you used the XMETA DO NOT RUN THIS STEP. [1i] When you are done testing you can drop the DB altogether. Document 2: [2a] 2. [2b] Each user should have their own respective Databases to avoid rewriting over previous results. [2c] 3. [2d] There are separate tables holding results for each design. [2e] And from one user it is no problem to use a single Database and multiple designs. [2f] 4. [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [2h] If you used the XMETA DO NOT RUN THIS STEP. [2i] When you are done testing you can drop the DB altogether. Document 3: [3a] ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. [3b] Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. [3c] * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. [3d] Creating the Database 1. [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [3f] 2. [3g] There are certain requirements on how the Database is to be created. [3h] a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. [3i] c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. [3j] e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. [3k] f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. [3l] They must have the same name Document 4: [4a] ing the subset size of data to use in the Match Designer will vary depending on the clients environment and resources. [4b] Each client should run several iterations to determine the optimal subset to utilize in the Match Designer step. [4c] * To obtain the most accurate matching thresholds a full volume run should be performed in the DataStage Designer. [4d] Creating the Database 1. [4e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [4f] 2. [4g] There are certain requirements on how the Database is to be created. [4h] a) If Oracle: CHARACTERSET should be set to AL32UTF b) If SQL: default is fine. [4i] c) If DB2: create as codepage UTF-8 and page size 32K d) Permission’s - Each user has to have the ability to create tables, write and read rights in the DB. [4j] e) The minimum DB space required will be calculated as follows = Number of Passes in match specification (X) Number of Input Records (X) Input Record Length (+) 100 filler. [4k] f) If this is a distributed installation, you need to have ODBC defined in your client and on the server. [4l] They must have the same name ",4,"[a.] According to Document 3, [3e] You should start from an empty Database; using the default XMETA Database is not recommended because it can become corrupt. [b.] Also, according to Document 1, [1g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [c.] Similarly, Document 2, [2g] Per the recommendation above in ""Creating the Database"" this database should not be your XMETA database. [d.] Therefore, it is not recommended to create the Match design specification database in the XMETA database.",success,92 How do I run the prerequisite scan for jazzSM? How do I run the prerequisite scan? ,"TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. CAUSE Upon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. DIAGNOSING THE PROBLEM During installation the following error is seen in the GUI installation window and logs: * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. This causes the install to stop even though all the prerequisites are up to date. SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level. Use the following link on Fix Central to upgrade to the latest prerequisite scanner. http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv --- TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. This causes the install to stop even though all the prerequisites are up to date. SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level. Use the following link on Fix Central to upgrade to the latest prerequisite scanner. http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv --- * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. --- * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.","To run the prerequisite scan for JazzSM, you should pass both the product codes for DASH and JazzSM simultaneously to the prerequisite scanner script. The correct syntax to run the prerequisite scanner is not explicitly mentioned in the provided documents, but it is mentioned in Documents 3 and 4 that you should pass the codes for DASH and JazzSM like this: * * * This will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.","['TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. \n\nCAUSE\nUpon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. \n\nDIAGNOSING THE PROBLEM\nDuring installation the following error is seen in the GUI installation window and logs: \n\n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met,', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" \nfor all the components. This causes the install to stop even though all the prerequisites are up to date. \n\nSYMPTOM\nThe deployment.log show the following error code, Prerequisite scan failed with return code 5.\n\n\nCAUSE\nPrerequisite scanner defect\n\nENVIRONMENT\nJazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3\n\nDIAGNOSING THE PROBLEM\nNote the prerequisite scanner version that is currently being used.\n\nRESOLVING THE PROBLEM\nUpgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level.\n\n\n\n\n\nUse the following link on Fix Central to upgrade to the latest prerequisite scanner.\nhttp://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536]\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv', ' TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" \nfor all the components. This causes the install to stop even though all the prerequisites are up to date. \n\nSYMPTOM\nThe deployment.log show the following error code, Prerequisite scan failed with return code 5.\n\n\nCAUSE\nPrerequisite scanner defect\n\nENVIRONMENT\nJazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3\n\nDIAGNOSING THE PROBLEM\nNote the prerequisite scanner version that is currently being used.\n\nRESOLVING THE PROBLEM\nUpgrade the prerequisite scanner to 1.2.0.11 or higher. This defect is fixed at this level.\n\n\n\n\n\nUse the following link on Fix Central to upgrade to the latest prerequisite scanner.\nhttp://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536]\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv', ' * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. \n\nThe following table contains the product codes for the various integration services:\n[/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] \n\nIn this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: \n\n * \n * \n * \n\n\nThe above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.', ' * \n * \n\n\nThe above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. \nRESOLVING THE PROBLEM\nIn order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. \n\nThe following table contains the product codes for the various integration services:\n[/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] \n\nIn this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: \n\n * \n * \n * \n\n\nThe above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.']","Based on the information provided in the context, here are the steps to run the prerequisite scan for JazzSM: 1. Identify the product codes for both DASH (Dashboard Application Service Hub) and JazzSM. 2. Run the prerequisite scanner script, passing both the DASH and JazzSM product codes: ``` prereq_checker.bat ``` This will provide a detailed listing of the prerequisites for both DASH and JazzSM, showing which items have passed and which items have failed. The key points are: - You need to pass the product codes for both DASH and JazzSM to the prerequisite scanner, not just one or the other. - This will ensure that all the necessary prerequisites are checked and reported on before attempting the installation. - Addressing any failed prerequisites is required before the installation will succeed. So in summary, the steps are to identify the product codes and then run the prerequisite scanner script passing both of those codes to get the full set of prerequisite information.",1.0,0.14285714285714285,0.14285714285714285,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, 3, and 4 contain useful information for answering the question. Document 0 provides information about the installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components, including the use of the prerequisite scanner. Documents 1 and 2 discuss the prerequisite scanner defect and how to upgrade to the latest version. Documents 3 and 4 provide information on how to run the prerequisite scan for JazzSM, including the correct syntax and product codes. The information in these documents can be used to answer the question about how to run the prerequisite scan for JazzSM."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""1a"", ""1b"", ""1c"", ""1d"", ""1e"", ""1f"", ""1g"", ""1h"", ""2a"", ""2b"", ""2c"", ""2d"", ""2e"", ""2f"", ""2g"", ""2h"", ""3a"", ""3b"", ""3c"", ""3d"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that to run the prerequisite scan for JazzSM, you should pass both the product codes for DASH and JazzSM simultaneously to the prerequisite scanner script. This claim is supported by Documents 3 and 4, which provide information on how to run the prerequisite scan for JazzSM. However, the response also mentions the correct syntax to run the prerequisite scanner, which is not explicitly mentioned in the provided documents. Therefore, the response is partially supported by the documents."", ""overall_supported"": false, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by Documents 3 and 4, which provide information on how to run the prerequisite scan for JazzSM."", ""supporting_sentence_keys"": [""3b"", ""3c"", ""4b"", ""4c""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is not fully supported by the documents, as the correct syntax to run the prerequisite scanner is not explicitly mentioned."", ""supporting_sentence_keys"": [], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [""3b"", ""3c"", ""4b"", ""4c""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",28,"Document 0: [0a] TIPL2INST; DASHL2INST; CRIMA1217E; prereq_checker.bat; prereq_checker.bat TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) Installation of Dashboard Application Service Hub (DASH) and Jazz for Service Management (JazzSM) components is failing even though the installation prerequisite scan apparently passed. [0b] CAUSE Upon further investigation, it was discovered the customer had only used the product code for DASH during prerequisite scan. [0c] DIAGNOSING THE PROBLEM During installation the following error is seen in the GUI installation window and logs: * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [0d] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, Document 1: [1a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. [1b] This causes the install to stop even though all the prerequisites are up to date. [1c] SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. [1d] CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. [1e] RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. [1f] This defect is fixed at this level. [1g] Use the following link on Fix Central to upgrade to the latest prerequisite scanner. [1h] http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv Document 2: [2a] TECHNOTE (TROUBLESHOOTING) PROBLEM(ABSTRACT) When installing JazzSM components the prerequisite scanner step fails with ""Error"" but the result.txt shows a ""PASS"" for all the components. [2b] This causes the install to stop even though all the prerequisites are up to date. [2c] SYMPTOM The deployment.log show the following error code, Prerequisite scan failed with return code 5. [2d] CAUSE Prerequisite scanner defect ENVIRONMENT JazzSM 1.1; 1.1.0.1; 1.1.0.2; 1.1.0.3 DIAGNOSING THE PROBLEM Note the prerequisite scanner version that is currently being used. [2e] RESOLVING THE PROBLEM Upgrade the prerequisite scanner to 1.2.0.11 or higher. [2f] This defect is fixed at this level. [2g] Use the following link on Fix Central to upgrade to the latest prerequisite scanner. [2h] http://www-01.ibm.com/support/docview.wss?uid=swg24039536 [http://www-01.ibm.com/support/docview.wss?uid=swg24039536] Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tiv Document 3: [3a] * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [3b] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. [3c] In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. [3d] The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. Document 4: [4a] * * The above error typically means there is not enough room on the system for software to deploy and the installation to complete successfully. [4b] RESOLVING THE PROBLEM In order to accurately determine if the installation prerequisites have been met, the user must pass both product codes to the prerequisite scanner. [4c] In this case, the user must pass the codes for DASH and Jazz simultaneously to the prerequisite scanner script. [4d] The following table contains the product codes for the various integration services: [/support/docview.wss?uid=swg21696179&aid=1] [/support/docview.wss?uid=swg21696179&aid=1] In this particular case, in order to properly run the prerequisite scanner, the codes for DASH and JazzSM should be passed like this: * * * The above will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed. ",2,"[a.] To run the prerequisite scan for JazzSM, you should pass both the product codes for DASH and JazzSM simultaneously to the prerequisite scanner script. [b.] The correct syntax to run the prerequisite scanner is not explicitly mentioned in the provided documents, but it is mentioned in Documents 3 and 4 that you should pass the codes for DASH and JazzSM like this: * * * This will provide a detailed listing of the prerequisites for both products along with which items have passed and which items have failed and need to be addressed before the installation will succeed.",success,93 "Why is WebSphere MQ connection failing when enabling SSL with AMQ9640 SSLPEER peer name error? Why is WebSphere MQ connection failing when enabling SSL with AMQ9640 SSLPEER peer name error? example client side error:com.ibm.mq.jmqi.JmqiException: CC=2;RC=2399; AMQ9640: SSL invalid peer name, channel '?', attribute 'OID.0.9.2342.19200300.100.1.3 (x2)'."," this property. This caused the WebSphere MQ classes for Java and classes for JMS, and the WebSphere MQ Resource Adapter,to specify: 00000000 as the version number being used. PROBLEM CONCLUSION * The WebSphere MQ V7.0.1 classes for Java and classes for JMS, and the WebSphere MQ V7.0.1 Resource Adapter, have been updated to use the information in the property: com.ibm.mq.jmqi within the MANIFEST.MF file contained within the JAR file: com.ibm.mq.jmqi.jar to determine what version information to pass to the queue manager. Applications using the WebSphere MQ Resource Adapter or Java and JMS clients which have this APAR applied will report their version information correctly to the queue manager, which will be reflected in the information returned by runmqsc and the MQ Explorer. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: v7.0 Platform Fix Pack 7.0.1.10 -------- --- /topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server. IBM has tested the resource adapter on the application servers listed below * WebSphere Application Server Community Edition V2.1.1.5 * JBoss Application Server V6.0.0 Example scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. General issues Session interleaving is not supported: Some application servers provide a capability called session interleaving, where the --- io n(JmsConnectionImpl.java:573) com.ibm.mq.jms.MQConnection.createSession(MQConnection.java:33 9) Jms11Sample.run(Jms11Sample.java:49) Object ClassLoader = sun.misc.Launcher$AppClassLoader@1ea2dfe CurrentThread ClassLoader = sun.misc.Launcher$AppClassLoader@1 ea2dfe ---------------------------------------------------------------- . LOCAL FIX PROBLEM SUMMARY * **************************************************************** USERS AFFECTED: This issue affects users of the WebSphere MQ Classes for JMS V7.0.1 who are attempting an SSL Connection to a Queue Manager Platforms affected: MultiPlatform **************************************************************** PROBLEM SUMMARY: A WebSphere MQ Classes for JMS application established an SSL connection to a Queue Manager. The application then attempted to create a JMS Session from the connection, on the JMS Session connect the SSLPEERNAME property was erroneously set on the client side from the distinguished name of the certificate. This resulted in the MQRC_SSL_PEER_NAME_ERROR error being returned to the application --- as is. PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Application Server * * Toolkit v6.1.1 and Rational Application * * Developer v7.0 * **************************************************************** * PROBLEM DESCRIPTION: The webservice Proxy generation fails * * with a NullPointerException due to the * * service name and complex type name * * being the same in the WSDL. * **************************************************************** * RECOMMENDATION: * **************************************************************** If a WSDL contains a service that has the same name as a complex type then the JAX-RPC webservice proxy generation will fail with a NullPointerException. PROBLEM CONCLUSION * The error was happening because the complex type name and service name were being used directly from the WSDL when it should come from the JAX-RPC mapping file since the underlying WAS webservice emitter will change the names. The fix for this APAR is currently targeted for inclusion in the WebSphere Application Server Toolkit fixpack 6.1.1.8 and --- is an extract of a JMS trace showing the error: ---------------------------------------------------------------- @1a2f02e c.i.m.j.r.internal.system.RemotePeerName(RemotePeerNam e) ----+----+--- X parseDN(String) CC=2;RC=2399;AMQ9640: SSL invalid peer name, channel '?', attrib ute 'DC (x2)'. [5=DC (x2)] [com.ibm.mq.jmqi.JmqiException] at: com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.setValue (RemotePeerName.java:387) com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.parseDN( RemotePeerName.java:205) com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.(R emotePeerName.java:93) com.ibm.mq.jmqi.remote.internal.RemoteTCPConnection.protocolCo nnect(RemoteTCPConnection.java:1105) com.ibm.mq.jmqi.remote.internal.system.RemoteConnection.connec t(RemoteConnection.java:1283) com.ibm.mq.jmqi.remote.internal.system.Remote","Based on the provided context documents, the WebSphere MQ connection is failing when enabling SSL with AMQ9640 SSLPEER peer name error due to the erroneous setting of the SSLPEERNAME property on the client side. According to Document 2, when a WebSphere MQ Classes for JMS application establishes an SSL connection to a Queue Manager and then attempts to create a JMS Session, the SSLPEERNAME property is erroneously set on the client side from the distinguished name of the certificate. This results in the MQRC_SSL_PEER_NAME_ERROR error being returned to the application. The specific error message ""AMQ9640: SSL invalid peer name, channel '?', attribute 'OID.0.9.2342.19200300.100.1.3 (x2)'"" is mentioned in Document 4, which is an extract of a JMS trace showing the error. This error message indicates that the SSL peer name is invalid, which is consistent with the issue described in Document 2.","[' this\n property. This caused the WebSphere MQ classes for Java and\n classes for JMS, and the WebSphere MQ Resource Adapter,to\n specify:\n \n 00000000\n \n as the version number being used.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The WebSphere MQ V7.0.1 classes for Java and classes for JMS,\n and the WebSphere MQ V7.0.1 Resource Adapter, have been updated\n to use the information in the property:\n \n com.ibm.mq.jmqi\n \n within the MANIFEST.MF file contained within the JAR file:\n \n com.ibm.mq.jmqi.jar\n \n to determine what version information to pass to the queue\n manager.\n \n Applications using the WebSphere MQ Resource Adapter or Java\n and JMS clients which have this APAR applied will report\n their version information correctly to the queue manager,\n which will be reflected in the information returned by\n runmqsc and the MQ Explorer.\n \n ---------------------------------------------------------------\n The fix is targeted for delivery in the following PTFs:\n \n v7.0\n Platform Fix Pack 7.0.1.10\n --------', '/topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] \n\n\nUsing the resource adapter with other application servers\nFor all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server.\n\nIBM has tested the resource adapter on the application servers listed below\n\n\n * WebSphere Application Server Community Edition V2.1.1.5 \n * JBoss Application Server V6.0.0\n\n\nExample scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. \n\n\nGeneral issues \n\nSession interleaving is not supported: \nSome application servers provide a capability called session interleaving, where the', 'io\n n(JmsConnectionImpl.java:573)\n com.ibm.mq.jms.MQConnection.createSession(MQConnection.java:33\n 9)\n Jms11Sample.run(Jms11Sample.java:49)\n Object ClassLoader = sun.misc.Launcher$AppClassLoader@1ea2dfe\n CurrentThread ClassLoader = sun.misc.Launcher$AppClassLoader@1\n ea2dfe\n ----------------------------------------------------------------\n .\n \n \n \n \n \n\nLOCAL FIX\n\nPROBLEM SUMMARY\n * ****************************************************************\n USERS AFFECTED:\n This issue affects users of the WebSphere MQ Classes for JMS\n V7.0.1 who are attempting an SSL Connection to a Queue Manager\n \n \n Platforms affected:\n MultiPlatform\n \n ****************************************************************\n PROBLEM SUMMARY:\n A WebSphere MQ Classes for JMS application established an SSL\n connection to a Queue Manager. The application then attempted to\n create a JMS Session from the connection, on the JMS Session\n connect the SSLPEERNAME property was erroneously set on the\n client side from the distinguished name of the certificate. This\n resulted in the MQRC_SSL_PEER_NAME_ERROR error being returned to\n the application', ' as is.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of WebSphere Application Server *\n * Toolkit v6.1.1 and Rational Application *\n * Developer v7.0 *\n ****************************************************************\n * PROBLEM DESCRIPTION: The webservice Proxy generation fails *\n * with a NullPointerException due to the *\n * service name and complex type name *\n * being the same in the WSDL. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n If a WSDL contains a service that has the same name as a\n complex type then the JAX-RPC webservice proxy generation will\n fail with a NullPointerException.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The error was happening because the complex type name and\n service name were being used directly from the WSDL when it\n should come from the JAX-RPC mapping file since the underlying\n WAS webservice emitter will change the names.\n \n The fix for this APAR is currently targeted for inclusion in\n the WebSphere Application Server Toolkit fixpack 6.1.1.8 and\n', "" is an extract of a JMS trace showing the error:\n ----------------------------------------------------------------\n @1a2f02e c.i.m.j.r.internal.system.RemotePeerName(RemotePeerNam\n e) ----+----+--- X parseDN(String)\n CC=2;RC=2399;AMQ9640: SSL invalid peer name, channel '?', attrib\n ute 'DC (x2)'. [5=DC (x2)] [com.ibm.mq.jmqi.JmqiException] at:\n com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.setValue\n (RemotePeerName.java:387)\n com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.parseDN(\n RemotePeerName.java:205)\n com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.(R\n emotePeerName.java:93)\n com.ibm.mq.jmqi.remote.internal.RemoteTCPConnection.protocolCo\n nnect(RemoteTCPConnection.java:1105)\n com.ibm.mq.jmqi.remote.internal.system.RemoteConnection.connec\n t(RemoteConnection.java:1283)\n com.ibm.mq.jmqi.remote.internal.system.Remote""]","The WebSphere MQ connection is failing when enabling SSL with the AMQ9640 SSLPEER peer name error because there is a discrepancy in how the SSL peer name information is handled. The distinguished name (DN) of the certificate is being set as the SSLPEERNAME property on the client side when establishing an SSL connection to a Queue Manager. However, this results in an error since the SSLPEERNAME property is not matching the expected value. This error is likely causing the SSL handshake to fail, resulting in the connection error mentioned (CC=2;RC=2399; AMQ9640: SSL invalid peer name). To resolve this issue, the WebSphere MQ Classes for JMS have been updated to not set the SSLPEERNAME property from the distinguished name of the certificate during the JMS Session connect, thus preventing the mismatch error and enabling a successful SSL connection.",0.0,0.0,0.0,0.0,,21,"Document 0: [0a] this property. [0b] This caused the WebSphere MQ classes for Java and classes for JMS, and the WebSphere MQ Resource Adapter,to specify: 00000000 as the version number being used. [0c] PROBLEM CONCLUSION * The WebSphere MQ V7.0.1 classes for Java and classes for JMS, and the WebSphere MQ V7.0.1 Resource Adapter, have been updated to use the information in the property: com.ibm.mq.jmqi within the MANIFEST.MF file contained within the JAR file: com.ibm.mq.jmqi.jar to determine what version information to pass to the queue manager. [0d] Applications using the WebSphere MQ Resource Adapter or Java and JMS clients which have this APAR applied will report their version information correctly to the queue manager, which will be reflected in the information returned by runmqsc and the MQ Explorer. [0e] --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: v7.0 Platform Fix Pack 7.0.1.10 -------- Document 1: [1a] /topic/com.ibm.scenarios.wmqwasusing.doc/topics/swg21307203.htm] Using the resource adapter with other application servers For all other J2EE 1.4 (or later) compliant application servers, problems following successful completion of the WebSphere MQ resource adapter Installation Verification Test (IVT) can be reported to IBM for the investigation of WebSphere MQ product trace and other WebSphere MQ diagnostic information. [1b] If the WebSphere MQ resource adapter IVT cannot be run successfully, problems encountered are likely to be caused by incorrect deployment or incorrect resource definitions which are application server specific and the problems should be investigated using application server documentation and / or the support organization for that application server. [1c] IBM has tested the resource adapter on the application servers listed below * WebSphere Application Server Community Edition V2.1.1.5 * JBoss Application Server V6.0.0 Example scripts and detailed instructions for running the IVT with JBoss V6.0.0 and WAS CE V2.1.1.5 can be found in the WebSphere MQ 7.1 and V7.5 Information Centers. [1d] General issues Session interleaving is not supported: Some application servers provide a capability called session interleaving, where the Document 2: [2a] io n(JmsConnectionImpl.java:573) com.ibm.mq.jms.MQConnection.createSession(MQConnection.java:33 9) Jms11Sample.run(Jms11Sample.java:49) Object ClassLoader = sun.misc.Launcher$AppClassLoader@1ea2dfe CurrentThread ClassLoader = sun.misc.Launcher$AppClassLoader@1 ea2dfe ---------------------------------------------------------------- . [2b] LOCAL FIX PROBLEM SUMMARY * **************************************************************** USERS AFFECTED: This issue affects users of the WebSphere MQ Classes for JMS V7.0.1 who are attempting an SSL Connection to a Queue Manager Platforms affected: MultiPlatform **************************************************************** PROBLEM SUMMARY: A WebSphere MQ Classes for JMS application established an SSL connection to a Queue Manager. [2c] The application then attempted to create a JMS Session from the connection, on the JMS Session connect the SSLPEERNAME property was erroneously set on the client side from the distinguished name of the certificate. [2d] This resulted in the MQRC_SSL_PEER_NAME_ERROR error being returned to the application Document 3: [3a] as is. [3b] PROBLEM SUMMARY * **************************************************************** * USERS AFFECTED: All users of WebSphere Application Server * * Toolkit v6.1.1 and Rational Application * * Developer v7.0 * **************************************************************** * PROBLEM DESCRIPTION: The webservice Proxy generation fails * * with a NullPointerException due to the * * service name and complex type name * * being the same in the WSDL. [3c] * **************************************************************** * RECOMMENDATION: * **************************************************************** If a WSDL contains a service that has the same name as a complex type then the JAX-RPC webservice proxy generation will fail with a NullPointerException. [3d] PROBLEM CONCLUSION * The error was happening because the complex type name and service name were being used directly from the WSDL when it should come from the JAX-RPC mapping file since the underlying WAS webservice emitter will change the names. [3e] The fix for this APAR is currently targeted for inclusion in the WebSphere Application Server Toolkit fixpack 6.1.1.8 and Document 4: [4a] is an extract of a JMS trace showing the error: ---------------------------------------------------------------- @1a2f02e c.i.m.j.r.internal.system.RemotePeerName(RemotePeerNam e) ----+----+--- X parseDN(String) CC=2;RC=2399;AMQ9640: SSL invalid peer name, channel '? [4b] ', attrib ute 'DC (x2)'. [4c] [5=DC (x2)] [com.ibm.mq.jmqi.JmqiException] at: com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.setValue (RemotePeerName.java:387) com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.parseDN( RemotePeerName.java:205) com.ibm.mq.jmqi.remote.internal.system.RemotePeerName.(R emotePeerName.java:93) com.ibm.mq.jmqi.remote.internal.RemoteTCPConnection.protocolCo nnect(RemoteTCPConnection.java:1105) com.ibm.mq.jmqi.remote.internal.system.RemoteConnection.connec t(RemoteConnection.java:1283) com.ibm.mq.jmqi.remote.internal.system.Remote ",6,"[a.] Based on the provided context documents, the WebSphere MQ connection is failing when enabling SSL with AMQ9640 SSLPEER peer name error due to the erroneous setting of the SSLPEERNAME property on the client side. [b.] According to Document 2, when a WebSphere MQ Classes for JMS application establishes an SSL connection to a Queue Manager and then attempts to create a JMS Session, the SSLPEERNAME property is erroneously set on the client side from the distinguished name of the certificate. [c.] This results in the MQRC_SSL_PEER_NAME_ERROR error being returned to the application. [d.] The specific error message ""AMQ9640: SSL invalid peer name, channel '? [e.] ', attribute 'OID.0.9.2342.19200300.100.1.3 (x2)'"" is mentioned in Document 4, which is an extract of a JMS trace showing the error. [f.] This error message indicates that the SSL peer name is invalid, which is consistent with the issue described in Document 2.",attribution_failed,94 "Compose tab appears disabled and project is not editable in Decision Center I have upgraded my ODM version and a project in Decision Center appears non editable : the compose tab is disabled in explore tab there are no new nor edit button",".wss?uid=swg21439425] that may occur after a period of inactivity. Editing * If you have a large project, we recommend you break the project down into multiple projects which are dependent on one another. This will reduce the size of the project currently being edited, and hence reduce the amount of resources required. * Reduce the size of the Business Object Model (BOM) by removing members, classes and verbalizations that are not used. You can also split the BOM into multiple smaller BOMs, and use categories. * Reduce the size of large Decision Tables by splitting them into multiple smaller tables. There is no hard set limit and only experience with a specific application and setup can show what is a practical maximum, but it is typically recommended to have no more than a few hundred rows per Decision Table (i.e 300-400). * Turn off Symmetry, Overlap and Gap checking for Decision Tables. Navigate to the decision table and edit it. In the view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. Note that --- view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. Note that these checks will no longer be enforced while editing decision tables. * Edit Decision Tables using the Edit all table [http://pic.dhe.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.bu.rules%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DCBU_DCenter_Rules2524.html] mode, In this mode there is no round trip to the server to validate input (as is normally the case with the default Decision Table editor) until the changes are committed using the submit button. * Disable Rule analysis checks by unchecking Project > Edit Project options > Enable rule analysis. Synchronization * Improve the performance during synchronization [http://www.ibm.com/support/docview.wss?uid=swg21425548] with Rule Studio or Rule Designer. * Improve the performance of publishing and updating RuleDocs [http://www.ibm.com/support/doc --- completes, the following side effects are expected: 1. A newly created project is present in Decision Center Enterprise with baselines and scenario suites 2. For each baseline created, a RuleApp is deployed and available in RES 3. For each scenario suite created the Decision Warehouse contains traces for an execution 6. Request from the database administrator to provide metrics on the database usage that results from running the tool ( the tool does not directly provide nor compute such usage information) * * odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=4]odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=3] * Note: because of the side effects listed above this tool should not be used on a production environment. Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent 8.6, 8.5, 8.0.1, 8.0, 7.5 Enterprise --- ://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global1623.html], and ODM [http://publib.boulder.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.customizing%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DC_Customizing3220.html]), to avoid performance problems. In addition, refer to the following documents: * Improving Rule Team Server performance [http://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global205.html]. * Improving the performance of Decision Center [http://publib.boulder.ibm.com/ --- file odm-dbsizing/build.xml to point the variable odm.home to the base directory of your ODM product installation, for example C:/IBM/ODM85/ODM 3. Edit the file odm-dbsizing/configuration.properties to configure: 1. URL and login/password to connect to ODM Decision Center 2. Name of the RES server configuration to use for RuleApp deployments and DVS scenario suite executions ( a matching name configuration should exist in Decision Center Enterprise > Configure > Deployment > Manage Servers , note that depending on ODM version the default may be Sample or %Sample so it is recommended to recreate a new Server configuration in Decision Center Enterprise if an error occurs in the utility such as ""RES server configuration not found: Sample"" ) 3. Adjust the metrics according to the expected complexity of the planned ODM project 4. From a command line in the directory odm-dbsizing execute: ant run 5. Once the execution completes, the following side effects are expected: 1. A newly created project is present in Decision Center Enterprise with baselines and scenario suites 2. For each baseline created, a RuleApp is deployed and available in RES ",The documents are missing some of the information required to answer the question.,"['.wss?uid=swg21439425] that may occur after a period of inactivity.\n\n\nEditing * If you have a large project, we recommend you break the project down into multiple projects which are dependent on one another. This will reduce the size of the project currently being edited, and hence reduce the amount of resources required. \n * Reduce the size of the Business Object Model (BOM) by removing members, classes and verbalizations that are not used. You can also split the BOM into multiple smaller BOMs, and use categories. \n * Reduce the size of large Decision Tables by splitting them into multiple smaller tables. There is no hard set limit and only experience with a specific application and setup can show what is a practical maximum, but it is typically recommended to have no more than a few hundred rows per Decision Table (i.e 300-400). \n * Turn off Symmetry, Overlap and Gap checking for Decision Tables. Navigate to the decision table and edit it. In the view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. Note that', ' view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. Note that these checks will no longer be enforced while editing decision tables. \n * Edit Decision Tables using the Edit all table [http://pic.dhe.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.bu.rules%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DCBU_DCenter_Rules2524.html] mode, In this mode there is no round trip to the server to validate input (as is normally the case with the default Decision Table editor) until the changes are committed using the submit button. \n * Disable Rule analysis checks by unchecking Project > Edit Project options > Enable rule analysis.\n\n\nSynchronization * Improve the performance during synchronization [http://www.ibm.com/support/docview.wss?uid=swg21425548] with Rule Studio or Rule Designer. \n * Improve the performance of publishing and updating RuleDocs [http://www.ibm.com/support/doc', ' completes, the following side effects are expected: 1. A newly created project is present in Decision Center Enterprise with baselines and scenario suites \n 2. For each baseline created, a RuleApp is deployed and available in RES \n 3. For each scenario suite created the Decision Warehouse contains traces for an execution\n \n \n 6. Request from the database administrator to provide metrics on the database usage that results from running the tool ( the tool does not directly provide nor compute such usage information)\n\n * \n * odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=4]odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=3] \n * \n\n\nNote: because of the side effects listed above this tool should not be used on a production environment. \n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent 8.6, 8.5, 8.0.1, 8.0, 7.5 Enterprise', '://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global1623.html], and ODM [http://publib.boulder.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.customizing%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DC_Customizing3220.html]), to avoid performance problems.\n\n\nIn addition, refer to the following documents: * Improving Rule Team Server performance [http://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global205.html]. \n * Improving the performance of Decision Center [http://publib.boulder.ibm.com/', ' file odm-dbsizing/build.xml to point the variable odm.home to the base directory of your ODM product installation, for example C:/IBM/ODM85/ODM \n 3. Edit the file odm-dbsizing/configuration.properties to configure: 1. URL and login/password to connect to ODM Decision Center \n 2. Name of the RES server configuration to use for RuleApp deployments and DVS scenario suite executions ( a matching name configuration should exist in Decision Center Enterprise > Configure > Deployment > Manage Servers , note that depending on ODM version the default may be Sample or %Sample so it is recommended to recreate a new Server configuration in Decision Center Enterprise if an error occurs in the utility such as ""RES server configuration not found: Sample"" ) \n 3. Adjust the metrics according to the expected complexity of the planned ODM project\n \n \n 4. From a command line in the directory odm-dbsizing execute: ant run \n 5. Once the execution completes, the following side effects are expected: 1. A newly created project is present in Decision Center Enterprise with baselines and scenario suites \n 2. For each baseline created, a RuleApp is deployed and available in RES \n ']","Based on the information provided, it seems that the issue of the Compose tab being disabled and the project not being editable in Decision Center after upgrading your ODM version could be related to a security validation problem. To address this issue, you may need to check the security settings in the Compose tab and ensure that the necessary permissions are granted to allow editing. In the My Resources tab of the staffing view, similar security validation was added to ensure consistency and prevent unauthorized editing. Additionally, it is important to review the security roles and permissions assigned in the Application Administration settings to ensure that the correct access rights are granted for editing projects and tabs in Decision Center. If the issue persists, it may be beneficial to refer to the APAR information provided in the context and see if there are any closed APARs related to similar issues with project editability and tab functionality in Decision Center after upgrading ODM versions.",0.0,0.0,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain direct information to answer the question about the Compose tab appearing disabled and a project being non-editable in Decision Center after upgrading the ODM version. However, some documents provide general information about improving performance and customizing Decision Center, which might be indirectly useful. For example, Document 0 discusses editing large projects and reducing resource usage, while Document 3 mentions customizing Decision Center to avoid performance problems. Document 1 provides information about editing Decision Tables and improving performance during synchronization. Document 2 and Document 4 discuss side effects of executing certain tools and adjusting metrics for ODM projects, but they do not directly address the question."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the issue of the Compose tab being disabled and the project being non-editable after an ODM version upgrade. The documents provided do contain some information about customizing and improving performance in Decision Center, but they do not specifically discuss the problem mentioned in the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not provide direct information to answer the question about the Compose tab and project editability. The documents discuss other topics such as performance improvement, customization, and side effects of tool execution, but they do not address the specific issue mentioned in the question."", ""supporting_sentence_keys"": [], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",37,"Document 0: [0a] .wss?uid=swg21439425] that may occur after a period of inactivity. [0b] Editing * If you have a large project, we recommend you break the project down into multiple projects which are dependent on one another. [0c] This will reduce the size of the project currently being edited, and hence reduce the amount of resources required. [0d] * Reduce the size of the Business Object Model (BOM) by removing members, classes and verbalizations that are not used. [0e] You can also split the BOM into multiple smaller BOMs, and use categories. [0f] * Reduce the size of large Decision Tables by splitting them into multiple smaller tables. [0g] There is no hard set limit and only experience with a specific application and setup can show what is a practical maximum, but it is typically recommended to have no more than a few hundred rows per Decision Table (i.e 300-400). [0h] * Turn off Symmetry, Overlap and Gap checking for Decision Tables. [0i] Navigate to the decision table and edit it. [0j] In the view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". [0k] In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. [0l] Note that Document 1: [1a] view ""Step 2: Table"", click on the icon with a magnifying glass above the decision table, with the tooltip ""Edit table properties"". [1b] In the Table Properties editor, uncheck the Symmetry, Overlap and Gap checks. [1c] Note that these checks will no longer be enforced while editing decision tables. [1d] * Edit Decision Tables using the Edit all table [http://pic.dhe.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.bu.rules%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DCBU_DCenter_Rules2524.html] mode, In this mode there is no round trip to the server to validate input (as is normally the case with the default Decision Table editor) until the changes are committed using the submit button. [1e] * Disable Rule analysis checks by unchecking Project > Edit Project options > Enable rule analysis. [1f] Synchronization * Improve the performance during synchronization [http://www.ibm.com/support/docview.wss?uid=swg21425548] with Rule Studio or Rule Designer. [1g] * Improve the performance of publishing and updating RuleDocs [http://www.ibm.com/support/doc Document 2: [2a] completes, the following side effects are expected: 1. [2b] A newly created project is present in Decision Center Enterprise with baselines and scenario suites 2. [2c] For each baseline created, a RuleApp is deployed and available in RES 3. [2d] For each scenario suite created the Decision Warehouse contains traces for an execution 6. [2e] Request from the database administrator to provide metrics on the database usage that results from running the tool ( the tool does not directly provide nor compute such usage information) * * odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=4]odm-dbsizing.zip [/support/docview.wss?uid=swg21430461&aid=3] * Note: because of the side effects listed above this tool should not be used on a production environment. [2f] Cross reference information Segment Product Component Platform Version Edition Business Integration IBM Operational Decision Manager Platform Independent 8.6, 8.5, 8.0.1, 8.0, 7.5 Enterprise Document 3: [3a] ://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global1623.html], and ODM [http://publib.boulder.ibm.com/infocenter/dmanager/v7r5/index.jsp?topic=%2Fcom.ibm.dcenter.customizing%2FContent%2FBusiness_Rules%2F_pubskel%2FInfocenter_Primary%2Fps_DC_Customizing3220.html]), to avoid performance problems. [3b] In addition, refer to the following documents: * Improving Rule Team Server performance [http://publib.boulder.ibm.com/infocenter/brjrules/v7r1/index.jsp?topic=%2Fcom.ibm.websphere.ilog.jrules.doc%2FContent%2FBusiness_Rules%2FDocumentation%2F_pubskel%2FJRules%2Fps_JRules_Global205.html]. [3c] * Improving the performance of Decision Center [http://publib.boulder.ibm.com/ Document 4: [4a] file odm-dbsizing/build.xml to point the variable odm.home to the base directory of your ODM product installation, for example C:/IBM/ODM85/ODM 3. [4b] Edit the file odm-dbsizing/configuration.properties to configure: 1. [4c] URL and login/password to connect to ODM Decision Center 2. [4d] Name of the RES server configuration to use for RuleApp deployments and DVS scenario suite executions ( a matching name configuration should exist in Decision Center Enterprise > Configure > Deployment > Manage Servers , note that depending on ODM version the default may be Sample or %Sample so it is recommended to recreate a new Server configuration in Decision Center Enterprise if an error occurs in the utility such as ""RES server configuration not found: Sample"" ) 3. [4e] Adjust the metrics according to the expected complexity of the planned ODM project 4. [4f] From a command line in the directory odm-dbsizing execute: ant run 5. [4g] Once the execution completes, the following side effects are expected: 1. [4h] A newly created project is present in Decision Center Enterprise with baselines and scenario suites 2. [4i] For each baseline created, a RuleApp is deployed and available in RES ",1,[a.] The documents are missing some of the information required to answer the question.,success,95 "What's the procedure to drop an user in Cognos Disclosure Management? O.S AIX 7.1 Cognos Disclosure Management 10.2.4 What's the procedure to drop an user in Cognos Disclosure Management"," problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. Open up the report in Cognos Workspace 3. Load up Process Monitor 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. 6. Press the capture icon in process monitor 7. Export the report to Excel 2007/PDF 8. Save the file anywhere 9. Press the Capture icon again in process monitor to stop the capturing of events. 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. 11. You should be able to see the reason why the image could not --- DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. Do one of the following: If you are a returning customer, sign in. If you are a new customer, register. 2. Under Find it fast, click Download software. 3. If the Software download & media access window appears, click I agree. 4. In the Find downloads & media window, select the download you want and click Continue. 5. Under Select criteria, select a language and one or more platforms. 6. Under Download options, select the options you want, and click Continue. 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand --- DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. Do one of the following: If you are a returning customer, sign in. If you are a new customer, register. 2. Under Find it fast, click Download software. 3. If the Software download & media access window appears, click I agree. 4. In the Find downloads & media window, select the download you want and click Continue. 5. Under Select criteria, select a language and one or more platforms. 6. Under Download options, select the options you want, and click Continue. 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand --- .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT --- .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT ",The documents are missing some of the information required to answer the question.,"[' problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. \n\nIn THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. \n\n \n\n 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) \n 2. Open up the report in Cognos Workspace \n 3. Load up Process Monitor \n 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. \n 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. \n 6. Press the capture icon in process monitor \n 7. Export the report to Excel 2007/PDF \n 8. Save the file anywhere \n 9. Press the Capture icon again in process monitor to stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not', ' DOWNLOADABLE FILES\n\nABSTRACT\n This page describes how to download IBM® Cognos® Disclosure Management. \n\nDOWNLOAD DESCRIPTION\nIBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. \n\n\nTo download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then:\n\n\n 1. Do one of the following:\n If you are a returning customer, sign in.\n If you are a new customer, register. \n 2. Under Find it fast, click Download software. \n 3. If the Software download & media access window appears, click I agree. \n 4. In the Find downloads & media window, select the download you want and click Continue. \n 5. Under Select criteria, select a language and one or more platforms. \n 6. Under Download options, select the options you want, and click Continue. \n 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand', ' DOWNLOADABLE FILES\n\nABSTRACT\n This page describes how to download IBM® Cognos® Disclosure Management. \n\nDOWNLOAD DESCRIPTION\nIBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. \n\n\nTo download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then:\n\n\n 1. Do one of the following:\n If you are a returning customer, sign in.\n If you are a new customer, register. \n 2. Under Find it fast, click Download software. \n 3. If the Software download & media access window appears, click I agree. \n 4. In the Find downloads & media window, select the download you want and click Continue. \n 5. Under Select criteria, select a language and one or more platforms. \n 6. Under Download options, select the options you want, and click Continue. \n 7. Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand', '.0 - 10.2.6\n\nREMEDIATION/FIXES\nCognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831]\nCognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881]\n\nUsers of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT\n', '.0 - 10.2.6\n\nREMEDIATION/FIXES\nCognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831]\nCognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881]\n\nUsers of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support.\n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT\n']","Based on the provided context, the procedure to drop a user in Cognos Disclosure Management version 10.2.4 is as follows: 1. Upgrade to Cognos Disclosure Management version 10.2.5 if possible, as this version introduces a ""Custom"" option field that allows users to input any required Reference Date. 2. If upgrading is not possible, contact CDM support for further assistance in dropping a user. Alternatively, if you are looking for instructions on how to delete a user in the Cognos Disclosure Management application, you should refer to the official documentation or user guide provided by IBM for detailed instructions on how to manage users within the application.",0.0,0.01694915254237288,0.0,0.0,"{""relevance_explanation"": ""The documents provided do not contain any information about dropping a user in Cognos Disclosure Management. Documents 1 and 2 describe how to download IBM Cognos Disclosure Management, while Documents 3 and 4 provide information about security fixes and bulletins. None of the documents provide a procedure for dropping a user."", ""all_relevant_sentence_keys"": [], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents provide a procedure for dropping a user in Cognos Disclosure Management."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported because the documents do not provide any information about dropping a user in Cognos Disclosure Management."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",59,"Document 0: [0a] problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. [0b] In THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. [0c] 1. [0d] Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) 2. [0e] Open up the report in Cognos Workspace 3. [0f] Load up Process Monitor 4. [0g] You will notice the current processes immediately being captured and displaying in the window. [0h] Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. [0i] 5. [0j] Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. [0k] 6. [0l] Press the capture icon in process monitor 7. [0m] Export the report to Excel 2007/PDF 8. [0n] Save the file anywhere 9. [0o] Press the Capture icon again in process monitor to stop the capturing of events. [0p] 10. [0q] Press the Find Icon / Ctrl+F and type ""[Image Name]"" to make sure the filter image event was captured. [0r] 11. [0s] You should be able to see the reason why the image could not Document 1: [1a] DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. [1b] DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. [1c] To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. [1d] Do one of the following: If you are a returning customer, sign in. [1e] If you are a new customer, register. [1f] 2. [1g] Under Find it fast, click Download software. [1h] 3. [1i] If the Software download & media access window appears, click I agree. [1j] 4. [1k] In the Find downloads & media window, select the download you want and click Continue. [1l] 5. [1m] Under Select criteria, select a language and one or more platforms. [1n] 6. [1o] Under Download options, select the options you want, and click Continue. [1p] 7. [1q] Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand Document 2: [2a] DOWNLOADABLE FILES ABSTRACT This page describes how to download IBM® Cognos® Disclosure Management. [2b] DOWNLOAD DESCRIPTION IBM Cognos Disclosure Management is a unified financial governance solution that focuses on improving financial processes and controls, particularly in the final stages before disclosure. [2c] To download a product, go to the IBM Passport Advantage® Web Site [http://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/sdma/SDMA?PO=DOWNLOAD_FIND_BY_PART_NUMBER] and then: 1. [2d] Do one of the following: If you are a returning customer, sign in. [2e] If you are a new customer, register. [2f] 2. [2g] Under Find it fast, click Download software. [2h] 3. [2i] If the Software download & media access window appears, click I agree. [2j] 4. [2k] In the Find downloads & media window, select the download you want and click Continue. [2l] 5. [2m] Under Select criteria, select a language and one or more platforms. [2n] 6. [2o] Under Download options, select the options you want, and click Continue. [2p] 7. [2q] Under Review “Current version” downloads, expand Current version and under Description, select the download you want, expand Document 3: [3a] .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. [3b] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [3c] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT Document 4: [4a] .0 - 10.2.6 REMEDIATION/FIXES Cognos Disclosure Management 10.2.5 Interim Fix 7 [http://www-01.ibm.com/support/docview.wss?uid=swg24042831] Cognos Disclosure Management 10.2.6 Interim Fix 5 [http://www-01.ibm.com/support/docview.wss?uid=swg24042881] Users of Cognos Disclosure Management 10.2.4 and previous are advised to contact Customer Support. [4b] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLETINS Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. [4c] REFERENCES Complete CVSS v3 Guide [http://www.first.org/cvss/user-guide] On-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] RELATED INFORMATION IBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] IBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] ACKNOWLEDGEMENT ",1,[a.] The documents are missing some of the information required to answer the question.,success,96 Help with Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031) I need to understand details regarding Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031). Where can I find this information?,"PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS --- ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET --- ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET --- 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処 --- SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry and Repository V8.0 For unsupported versions IBM recommends upgrading to a fixed, supported version of the product REMEDIATION/FIXES To remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository. For WebSphere Application Server updates refer to this bulletin: Security Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428] For WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. Fixes containing IJ01131 have been published and are available from Fix Central. For WSRR V8.5 * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere",The documents are missing some of the information required to answer the question.,"['PSIRT SECURITY BULLETIN\n\nSUMMARY\nIBM Security Identity Manager (ISIM) has addressed the following vulnerability. Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system.\n\nVULNERABILITY DETAILS\nCVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031]\nDESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process.\nCVSS Base Score: 9.8\nCVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H)\n\nAFFECTED PRODUCTS AND VERSIONS\n\n\nProduct Version IS', 'ES\nThe IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: \n\n \n\n 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. \n \n 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. \n \n 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. \n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLET', 'ES\nThe IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. For a remediation follow the WAS security bulletin appropriately: \n\n \n\n 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. \n \n 2. Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. \n \n 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. \n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLET', '文書は、以下のリンクよりご参照ください。 \nSecurity Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] \n\n公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 \nRecommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] \n\nフィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 \nWebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] \n\n[CVSS情報] \n独立行政法人 情報処', 'SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nWebSphere Service Registry and Repository V8.5\nWebSphere Service Registry and Repository V8.0\n\nFor unsupported versions IBM recommends upgrading to a fixed, supported version of the product\n\nREMEDIATION/FIXES\nTo remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository.\n\nFor WebSphere Application Server updates refer to this bulletin:\nSecurity Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428]\n\nFor WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. Fixes containing IJ01131 have been published and are available from Fix Central.\n\nFor WSRR V8.5 \n\n * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere']","The provided context does not contain any information about a Security Bulletin for ""Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031)"". The context discusses several different security bulletins related to Apache Commons FileUpload vulnerabilities, but none of them are specifically about IBM WebSphere MQ File Transfer Edition. The closest relevant information is about a vulnerability CVE-2016-1000031 affecting IBM Control Center, but it does not mention IBM WebSphere MQ File Transfer Edition. Without any specific details about a bulletin for IBM WebSphere MQ File Transfer Edition in the given context, I do not have enough information to provide the details you are requesting. You may need to search for a different security bulletin or contact IBM support directly to get information about any vulnerabilities affecting IBM WebSphere MQ File Transfer Edition.",0.5909090909090909,0.045454545454545456,0.0,0.0,"{""relevance_explanation"": ""Documents 0, 1, 2, and 4 contain useful information for answering the question. Document 0 provides details about the Apache Commons FileUpload vulnerability, including the CVEID and a description of the vulnerability. Documents 1 and 2 provide information about remediation and fixes for the vulnerability in WebSphere Application Server. Document 4 provides information about affected products and versions, as well as remediation and fixes for WebSphere Service Registry and Repository. However, none of the documents directly address the specific question about Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031)."", ""all_relevant_sentence_keys"": [""0b"", ""0c"", ""0d"", ""1b"", ""1d"", ""1e"", ""2b"", ""2d"", ""2e"", ""4a"", ""4b"", ""4c"", ""4d""], ""overall_supported_explanation"": ""The response claims that the documents are missing some of the information required to answer the question. This claim is supported by the fact that none of the documents directly address the specific question about Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031). However, the documents do provide some relevant information about the Apache Commons FileUpload vulnerability and remediation and fixes for affected products."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that none of the documents directly address the specific question about Security Bulletin: Apache Commons FileUpload Vulnerabilities in IBM WebSphere MQ File Transfer Edition component (CVE-2016-1000031)."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": []}",22,"Document 0: [0a] PSIRT SECURITY BULLETIN SUMMARY IBM Security Identity Manager (ISIM) has addressed the following vulnerability. [0b] Apache Commons FileUpload could allow a remote attacker to execute arbitrary code on the system. [0c] VULNERABILITY DETAILS CVEID:CVE-2016-1000031 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-1000031] DESCRIPTION: Apache Commons FileUpload, as used in Novell NetIQ Sentinel and other products, could allow a remote attacker to execute arbitrary code on the system, caused by deserialization of untrusted data in DiskFileItem class of the FileUpload library. [0d] A remote attacker could exploit this vulnerability to execute arbitrary code under the context of the current process. [0e] CVSS Base Score: 9.8 CVSS Temporal Score: Seehttps://exchange.xforce.ibmcloud.com/vulnerabilities/117957 [https://exchange.xforce.ibmcloud.com/vulnerabilities/117957]for the current score CVSS Environmental Score*: Undefined CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS Product Version IS Document 1: [1a] ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. [1b] For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. [1c] 2. [1d] Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. [1e] 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. [1f] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET Document 2: [2a] ES The IBM Jazz Team Server based Applications bundle different versions of WAS with the available versions of the products, and also support some previous versions of WAS, in addition to the bundled version. [2b] For a remediation follow the WAS security bulletin appropriately: 1. Review the Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for vulnerability details. [2c] 2. [2d] Check the version of WAS, if any, that your deployment is actually using, and compare it against the list of affected WAS versions in the above WAS security bulletin. [2e] 3. Review the Remediation/Fixes section in the [http://www-01.ibm.com/support/docview.wss?uid=swg21672316] Security Bulletin: Apache Commons FileUpload Vulnerability affects WebSphere Application Server (CVE-2016-3092) [http://www-01.ibm.com/support/docview.wss?uid=swg21987864] for a solution for the WAS version that your deployment is using. [2f] WORKAROUNDS AND MITIGATIONS None GET NOTIFIED ABOUT FUTURE SECURITY BULLET Document 3: [3a] 文書は、以下のリンクよりご参照ください。 Security Bulletin: Apache Commons FileUpload vulnerability affects IBM WebSphere MQ Managed File Transfer (CVE-2013-0248) [http://www.ibm.com/support/docview.wss?uid=swg21975093&myns=swgws&mynp=OCSSFKSJ&mync=E&cm_sp=swgws-_-OCSSFKSJ-_-E] 公開済みのフィックスパックについては、以下のサイトよりご利用いただけます。 Recommended fixes for WebSphere MQ [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006037] フィックス・パックの公開予定については、以下のサイトよりご確認いただけます。 WebSphere MQ planned maintenance release dates [http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27006309] [CVSS情報] 独立行政法人 情報処 Document 4: [4a] SS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H) AFFECTED PRODUCTS AND VERSIONS WebSphere Service Registry and Repository V8.5 WebSphere Service Registry and Repository V8.0 For unsupported versions IBM recommends upgrading to a fixed, supported version of the product REMEDIATION/FIXES To remediate CVE-2016-1000031 you need to apply fixes for both IBM WebSphere Application Server and IBM WebSphere Service Registry and Repository. [4b] For WebSphere Application Server updates refer to this bulletin: Security Bulletin: Security vulnerability in Apache Commons FileUpload used by WebSphere Application Server (CVE-2016-1000031) [http://www.ibm.com/support/docview.wss?uid=swg22011428] For WebSphere Service Registry and Repository, this vulnerability has been fixed under APAR IJ01131. [4c] Fixes containing IJ01131 have been published and are available from Fix Central. [4d] For WSRR V8.5 * Apply V8.5.6.1_IJ01131 [https://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FWebSphere ",1,[a.] The documents are missing some of the information required to answer the question.,success,97 IBM Support Assistant data collector for BPM What can I use to obtain some standard information in order to debug my IBM Business Process Manager environment? ," in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express LOCAL FIX * Make the track that you're working on the default track. PROBLEM SUMMARY * No additional information is available. PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03 that ensures the updated business object is used while you debug a client-side human service in a new track. To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. 2. In the Text field, enter ""cumulative fix"", and click Continue. TEMPOR --- DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM --- DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. APAR STATUS * CLOSED AS PROGRAM ERROR. ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM --- ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config --- ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config","The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. You can use the command-line tool bpmdc to gather log file or configuration information and upload it to a Problem Management Record (PMR).","[' in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM Express\n \n \n \n \n \n\nLOCAL FIX\n * Make the track that you\'re working on the default track.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * No additional information is available.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03\n that ensures the updated business object is used while you debug\n a client-side human service in a new track.\n \n To determine whether the cumulative fix is available and\n download it if it is, complete the following steps on Fix\n Central:\n \n 1. On the Select product tab, select WebSphere as the product\n group, IBM Business Process Manager with your edition from the\n WebSphere options, All as the installed version, and All as the\n platform, and then click Continue.\n 2. In the Text field, enter ""cumulative fix"", and click\n Continue.\n \n \n \n \n \n\nTEMPOR', ' DIRECT LINKS TO FIXES\nbpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR]\nDownloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * When you create a business object variable in the main track and\n later create a new track in which you make changes to the\n business object variable, like adding a new parameter or\n removing some of the existing parameters, you notice that these\n changes are not reflected in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM', ' DIRECT LINKS TO FIXES\nbpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR]\nDownloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * When you create a business object variable in the main track and\n later create a new track in which you make changes to the\n business object variable, like adding a new parameter or\n removing some of the existing parameters, you notice that these\n changes are not reflected in the new track when you debug a\n client-side human service that contains the modified business\n object variable.\n \n PRODUCTS AFFECTED:\n IBM Business Process Manager (BPM) Advanced\n IBM BPM Standard\n IBM BPM', 'ISA data collection datacollection logs bpmdc isadc NEWS\n\nABSTRACT\n The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. \n\nCONTENT\nThe script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc\nThe profile_root variable is the base profile directory for the profile from which you want to get data. \n\nCommon Examples \n\nTo gather the logs and upload them to ECURep: \nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes \n\nTo gather the logs and config directory: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config', 'ISA data collection datacollection logs bpmdc isadc NEWS\n\nABSTRACT\n The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. \n\nCONTENT\nThe script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc\nThe profile_root variable is the base profile directory for the profile from which you want to get data. \n\nCommon Examples \n\nTo gather the logs and upload them to ECURep: \nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes \n\nTo gather the logs and config directory: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config']",You can use the IBM Support Assistant data collector (bpmdc) to gather log file or configuration information and upload it to a Problem Management Record (PMR). This command-line tool is designed for ease of use and can help you in diagnosing and resolving issues in your IBM Business Process Manager environment.,0.45161290322580644,0.12903225806451613,0.2857142857142857,1.0,"{""relevance_explanation"": ""Documents 3 and 4 contain useful information for answering the question. Both documents describe the new data collector in IBM Business Process Manager V8.5, which is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. They also provide information about the command-line tool bpmdc, which can gather log file or configuration information and upload it to a Problem Management Record (PMR)."", ""all_relevant_sentence_keys"": [""3a"", ""3b"", ""3c"", ""3d"", ""3e"", ""3f"", ""3g"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g""], ""overall_supported_explanation"": ""The response claims that the new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues, which is supported by sentences 3a and 4a. The response also claims that the command-line tool bpmdc can gather log file or configuration information and upload it to a Problem Management Record (PMR), which is supported by sentences 3b and 4b. Therefore, the response as a whole is supported by the documents."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""This sentence is supported by sentences 3a and 4a, which describe the new data collector in IBM Business Process Manager V8.5."", ""supporting_sentence_keys"": [""3a"", ""4a""], ""fully_supported"": true}, {""response_sentence_key"": ""b."", ""explanation"": ""This sentence is supported by sentences 3b and 4b, which describe the command-line tool bpmdc."", ""supporting_sentence_keys"": [""3b"", ""4b""], ""fully_supported"": true}], ""all_utilized_sentence_keys"": [""3a"", ""3b"", ""4a"", ""4b""], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",31,"Document 0: [0a] in the new track when you debug a client-side human service that contains the modified business object variable. [0b] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Express LOCAL FIX * Make the track that you're working on the default track. [0c] PROBLEM SUMMARY * No additional information is available. [0d] PROBLEM CONCLUSION * A fix will be included in IBM BPM V8.5.7 cumulative fix 2017.03 that ensures the updated business object is used while you debug a client-side human service in a new track. [0e] To determine whether the cumulative fix is available and download it if it is, complete the following steps on Fix Central: 1. [0f] On the Select product tab, select WebSphere as the product group, IBM Business Process Manager with your edition from the WebSphere options, All as the installed version, and All as the platform, and then click Continue. [0g] 2. [0h] In the Text field, enter ""cumulative fix"", and click Continue. [0i] TEMPOR Document 1: [1a] DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. [1b] APAR STATUS * CLOSED AS PROGRAM ERROR. [1c] ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. [1d] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Document 2: [2a] DIRECT LINKS TO FIXES bpm.8570.cf2017.03.delta.repository [http://www.ibm.com/support/fixcentral/quickorder?product=ibm%2FWebSphere%2FIBM+Business+Process+Manager+Standard&fixids=bpm.8570.cf2017.03.delta.repository&source=SAR] Downloading IBM Business Process Manager V8.5.7 Cumulative Fix 2017.03 [http://www-01.ibm.com/support/docview.wss?uid=swg24043252] SUBSCRIBE You can track all active APARs for this component. [2b] APAR STATUS * CLOSED AS PROGRAM ERROR. [2c] ERROR DESCRIPTION * When you create a business object variable in the main track and later create a new track in which you make changes to the business object variable, like adding a new parameter or removing some of the existing parameters, you notice that these changes are not reflected in the new track when you debug a client-side human service that contains the modified business object variable. [2d] PRODUCTS AFFECTED: IBM Business Process Manager (BPM) Advanced IBM BPM Standard IBM BPM Document 3: [3a] ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [3b] This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). [3c] This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. [3d] CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. [3e] You can also use this tool to compress the data without sending it to IBM. [3f] The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. [3g] Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config Document 4: [4a] ISA data collection datacollection logs bpmdc isadc NEWS ABSTRACT The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [4b] This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). [4c] This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. [4d] CONTENT The script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. [4e] You can also use this tool to compress the data without sending it to IBM. [4f] The command is profile_root/bin/bpmdc The profile_root variable is the base profile directory for the profile from which you want to get data. [4g] Common Examples To gather the logs and upload them to ECURep: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes To gather the logs and config directory: C:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config ",2,"[a.] The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. [b.] You can use the command-line tool bpmdc to gather log file or configuration information and upload it to a Problem Management Record (PMR).",success,98 "What things are important to consider when installing a fix pack for IIB running on a multi-instance environment? I am planning to apply a fix pack to my current version of IBM Integration Bus (IIB) using multi-instance brokers and I am looking for any important information regarding the process. For example: - installation and verification tasks - is it possible to back out this fix pack in case there are issues - any specific tasks for multi instance configuration","service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES ABSTRACT IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. DOWNLOAD DESCRIPTION Table of Contents Sections Description * What's new The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable. * Impact assessment The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected. * Prerequisites The Prerequisites section provides important information to review prior to the installation of this release. * Download package The Download package section provides the direct link to obtain the download package for installation in your environment. * Installation instructions The Installation instructions section provides the installation instructions necessary to apply this release into your environment. * Known problems The Known side effects section contains a link to the known problems (open defects) identified at the time of this release. Supporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] Click to review the detailed system requirements information for a complete list of --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- htm]. * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. 4. 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the --- new repository, and delete packages that are no longer needed. PREREQUISITES Before you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version. For more information, refer to the version 1.0.0.5 readme file. URL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 INSTALLATION INSTRUCTIONS To download and install the fix pack: 1. 2. Download the fix pack from the download URL below. 3. 4. Extract the compressed file in an appropriate directory. For example, choose to extract to C:\temp. 5. 6. Add the fix pack's repository location in IBM Installation Manager: 1. 2. Start IBM Installation Manager. 3. 4. On the Start page of Installation Manager, click File > Preferences, and then click Repos",The documents are missing some of the information required to answer the question.,"[""service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES\n\nABSTRACT\n IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. \n\nDOWNLOAD DESCRIPTION\n \n\nTable of Contents Sections Description * What's new\n\nThe Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.\n\n * Impact assessment\n\nThe How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.\n\n * Prerequisites\n\nThe Prerequisites section provides important information to review prior to the installation of this release.\n\n * Download package\n\nThe Download package section provides the direct link to obtain the download package for installation in your environment.\n\n * Installation instructions\n\nThe Installation instructions section provides the installation instructions necessary to apply this release into your environment.\n\n * Known problems\n\nThe Known side effects section contains a link to the known problems (open defects) identified at the time of this release.\n\nSupporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456]\n\nClick to review the detailed system requirements information for a complete list of"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", ""htm].\n * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed.\n * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath.\n \n \n 4. \n 5. Check for known issues and solutions. * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the"", "" new repository, and delete packages that are no longer needed.\n\nPREREQUISITES\nBefore you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version.\n\nFor more information, refer to the version 1.0.0.5 readme file.\n\nURL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 \nINSTALLATION INSTRUCTIONS\nTo download and install the fix pack: \n\n\n 1. \n 2. Download the fix pack from the download URL below.\n 3. \n 4. Extract the compressed file in an appropriate directory. For example, choose to extract to C:\\temp.\n 5. \n 6. Add the fix pack's repository location in IBM Installation Manager:\n 1. \n 2. Start IBM Installation Manager.\n 3. \n 4. On the Start page of Installation Manager, click File > Preferences, and then click Repos""]","When installing a fix pack for IBM Integration Bus (IIB) in a multi-instance environment, it is important to consider the following: 1. **Installation and Verification Tasks**: - Ensure that the fix pack is compatible with your current version of IIB. - Follow the installation instructions provided by IBM for applying the fix pack to a multi-instance environment. - Verify that the installation is successful on all instances of IIB in your environment. 2. **Rollback Procedure**: - Before applying the fix pack, make sure to have a backup of your current configuration and data. - Understand the rollback procedure in case the fix pack causes any issues. - Test the rollback procedure in a non-production environment to ensure it works as expected. 3. **Multi-Instance Configuration Tasks**: - Ensure that all instances of IIB are stopped before applying the fix pack. - Apply the fix pack to each instance of IIB individually to avoid any issues related to multi-instance configuration. - After applying the fix pack to all instances, start them one by one to ensure proper functioning. 4. **Testing After Installation**: - Once the fix pack is applied to all instances, perform thorough testing of your applications to ensure that they are functioning correctly. - Test the communication and interaction between different instances of IIB to ensure that the multi-instance setup is still working as expected. 5. **Verify Post-Installation Configurations**: - Double-check any custom configurations or settings that were applied to the multi-instance setup to ensure they are still in place after the fix pack installation. - Verify that any integration points or dependencies with other systems are not affected by the fix pack installation. By considering these aspects, you can ensure a smooth installation process of the fix pack for IBM Integration Bus in a multi-instance environment and minimize any potential issues that may arise.",0.52,0.02,0.0,0.0,"{""relevance_explanation"": ""Documents 0 and 4 contain useful information for answering the question. Document 0 provides information about the IBM Packaging Utility, which is relevant to installing a fix pack for IIB. Document 4 provides specific instructions for installing a fix pack, including prerequisites and steps for downloading and installing the fix pack. Documents 1, 2, and 3 appear to be duplicates of each other and provide information about the IIB Syslog and Global Cache, but do not directly address the question of installing a fix pack for IIB running on a multi-instance environment."", ""all_relevant_sentence_keys"": [""0a"", ""0b"", ""0c"", ""0d"", ""0e"", ""0f"", ""0g"", ""0h"", ""4a"", ""4b"", ""4c"", ""4d"", ""4e"", ""4f"", ""4g"", ""4h"", ""4i"", ""4j"", ""4k"", ""4l"", ""4m"", ""4n"", ""4o"", ""4p"", ""4q"", ""4r""], ""overall_supported_explanation"": ""The response states that the documents are missing some of the information required to answer the question. This claim is supported by the fact that the documents do not provide explicit information about installing a fix pack for IIB running on a multi-instance environment. However, Documents 0 and 4 do provide some relevant information about installing fix packs and prerequisites, which could be useful for answering the question."", ""overall_supported"": true, ""sentence_support_information"": [{""response_sentence_key"": ""a."", ""explanation"": ""The sentence is supported by the fact that the documents do not provide explicit information about installing a fix pack for IIB running on a multi-instance environment. However, the documents do provide some relevant information, so the sentence is not fully supported."", ""supporting_sentence_keys"": [""supported_without_sentence""], ""fully_supported"": false}], ""all_utilized_sentence_keys"": [], ""relevant_sentence_keys"": [], ""faithful_sentence_keys_by_question"": {}, ""unfaithful_sentence_keys"": [], ""self_contradictory_sentence_keys"": [], ""numerical_citation_inconsistency"": [], ""hallucinated_sentence_keys"": [], ""reasoning_free"": [], ""verified_pronouns"": []}",50,"Document 0: [0a] service release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES ABSTRACT IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. [0b] DOWNLOAD DESCRIPTION Table of Contents Sections Description * What's new The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable. [0c] * Impact assessment The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected. [0d] * Prerequisites The Prerequisites section provides important information to review prior to the installation of this release. [0e] * Download package The Download package section provides the direct link to obtain the download package for installation in your environment. [0f] * Installation instructions The Installation instructions section provides the installation instructions necessary to apply this release into your environment. [0g] * Known problems The Known side effects section contains a link to the known problems (open defects) identified at the time of this release. [0h] Supporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] Click to review the detailed system requirements information for a complete list of Document 1: [1a] htm]. [1b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [1c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [1d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [1e] 4. [1f] 5. [1g] Check for known issues and solutions. [1h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 2: [2a] htm]. [2b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [2c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [2d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [2e] 4. [2f] 5. [2g] Check for known issues and solutions. [2h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 3: [3a] htm]. [3b] * Informational messages and unhandled exceptions are written to the IIB Syslog [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/an04230_.htm]. [3c] This will also contain a number of BIP71** messages relating to startup/connection of cache components, and whether any of them have failed. [3d] * Some messages may be written to the 'stderr' and 'stdout' files [http://www.ibm.com/support/knowledgecenter/SSKM8N_8.0.0/com.ibm.etools.mft.doc/au14165_.htm], located under the Broker's (Integration Node's) workpath. [3e] 4. [3f] 5. [3g] Check for known issues and solutions. [3h] * General information regarding the Global Cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bc23789_.htm] is available in the product documentation, as well as instructions on how to configure the cache [http://www.ibm.com/support/knowledgecenter/SSMKHH_9.0.0/com.ibm.etools.mft.doc/bn23780_.htm] via the Document 4: [4a] new repository, and delete packages that are no longer needed. [4b] PREREQUISITES Before you can install this fix pack, you must install IBM Installation Manager, Version 1.0.0.5; by default, it is automatically installed when you attempt to update or install packages by using an earlier version. [4c] For more information, refer to the version 1.0.0.5 readme file. [4d] URL LANGUAGE SIZE(Bytes) IBM Packaging Utility v1.0.0.5 Readme [http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/v7/pu/1005/docs/readme/readme.html] English 26000 INSTALLATION INSTRUCTIONS To download and install the fix pack: 1. [4e] 2. [4f] Download the fix pack from the download URL below. [4g] 3. [4h] 4. [4i] Extract the compressed file in an appropriate directory. [4j] For example, choose to extract to C:\temp. [4k] 5. [4l] 6. [4m] Add the fix pack's repository location in IBM Installation Manager: 1. [4n] 2. [4o] Start IBM Installation Manager. [4p] 3. [4q] 4. [4r] On the Start page of Installation Manager, click File > Preferences, and then click Repos ",1,[a.] The documents are missing some of the information required to answer the question.,success,99