{ "sensitive_topics": { "abortion": false, "sexual_assault": false, "domestic_violence": false, "self_harm": false, "substance_abuse": false, "mental_health_crisis": false }, "medical_services": { "hormone_therapy": true, "birth_control": true, "fertility_treatment": true, "prenatal_care": true, "std_testing": true, "cancer_screening": true, "menopause_management": true }, "general_health": { "nutrition_guidance": true, "exercise_recommendations": true, "symptom_checker": true, "medication_info": true, "appointment_scheduling": true, "lab_results_explanation": true }, "emergency_topics": { "severe_bleeding": true, "chest_pain": true, "difficulty_breathing": true, "loss_of_consciousness": true, "severe_abdominal_pain": true, "suicidal_thoughts": false }, "policy": { "description": "Topics marked 'false' require immediate escalation to a licensed provider or crisis hotline", "false_action": "redirect_to_provider", "escalation_message": "connect you with a provider or safe resource who can help with this directly", "always_available": ["appointment_scheduling", "general_questions", "resource_navigation"] } }