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"city": "Norfolk",
"state": "Virginia",
"tenant_id": "norfolk_va",
"legal_notes": {
"behavioral_health": "state_posts_only",
"csb_authority": "state",
"events_source": "city_official_site",
"transit_source": "city",
"trash_source": "city",
"public_safety_source": "city",
"warming_center_authority": "city",
"sexual_health_authority": "state"
},
"official_links": {
"city_homepage": "https://www.norfolk.gov/",
"events_calendar": "https://www.norfolk.gov/Calendar",
"public_works": "https://www.norfolk.gov/PublicWorks",
"transit": "https://www.gohrt.com/",
"libraries": "https://www.norfolkpubliclibrary.org/",
"parks_and_recreation": "https://www.norfolk.gov/ParksRec",
"emergency_management": "https://www.norfolk.gov/EmergencyManagement",
"warming_centers": "https://www.norfolk.gov/Home/Components/News/News/15568/672"
},
"services": {
"behavioral_health": {
"allowed": true,
"authority": "state",
"resources": [
{
"name": "Virginia Department of Behavioral Health and Developmental Services",
"link": "https://www.dbhds.virginia.gov/",
"phone": "800-273-8255",
"notes": "Statewide crisis line for mental health, substance use, and developmental disability crises. Penny should gently steer people here if they mention a crisis."
},
{
"name": "Norfolk Community Services Board",
"link": "https://www.norfolkcsb.org/",
"phone": "757-664-7000",
"notes": "Local CSB providing mental health, substance abuse, and developmental disability services for Norfolk residents."
}
]
},
"sexual_health": {
"allowed": true,
"authority": "state",
"resources": [
{
"name": "Virginia Department of Health – STD Program",
"link": "https://www.vdh.virginia.gov/std/",
"phone": "757-683-2741",
"notes": "State program that supports STD testing and treatment across all Virginia counties."
},
{
"name": "Norfolk Health Department – Sexual Health Clinic",
"link": "https://www.vdh.virginia.gov/norfolk/",
"phone": "757-683-2741",
"notes": "Local health department clinic offering STI testing and treatment for Norfolk residents."
}
]
},
"warming_and_cooling_centers": {
"authority": "city",
"resources": [
{
"name": "Norfolk Recreation Centers – Warming Center",
"address": "Varies by activation",
"season": "winter",
"link": "https://www.norfolk.gov/ParksRec",
"notes": "City recreation centers are activated as temporary warming centers during extreme cold weather. Penny should remind users to check for current activation alerts or call ahead."
},
{
"name": "Norfolk Public Library Branches – Cooling Center",
"address": "Varies by branch",
"season": "summer",
"link": "https://www.norfolkpubliclibrary.org/",
"notes": "Public library branches serve as cooling centers during extreme heat. Check with individual branches for activation status."
}
]
},
"trash_and_recycling": {
"authority": "city",
"pickup_days": "Varies by address. Residents should check their collection schedule on the city website or call Public Works.",
"holiday_schedule_link": "https://www.norfolk.gov/PublicWorks"
},
"transit": {
"authority": "city",
"provider": "Hampton Roads Transit (HRT)",
"routes_link": "https://www.gohrt.com/routes/",
"planner_link": "https://www.gohrt.com/"
},
"emergency": {
"authority": "city",
"alerts_link": "https://www.norfolk.gov/EmergencyManagement",
"non_emergency_phone": "757-441-5610",
"emergency_management_link": "https://www.norfolk.gov/EmergencyManagement"
},
"libraries": {
"authority": "city",
"resources": [
{
"branch": "Norfolk Public Library – Slover Library",
"address": "235 E Plume St, Norfolk, VA 23510",
"link": "https://www.norfolkpubliclibrary.org/",
"notes": "Main branch of the Norfolk Public Library system. Great place for computer access, study space, and community programs."
},
{
"branch": "Norfolk Public Library – Larchmont Branch",
"address": "6525 Hampton Blvd, Norfolk, VA 23508",
"link": "https://www.norfolkpubliclibrary.org/",
"notes": "Neighborhood branch library serving the Larchmont area with programs and services."
}
]
},
"food_assistance": {
"authority": "city",
"resources": [
{
"name": "Foodbank of Southeastern Virginia and the Eastern Shore",
"address": "800 Tidewater Dr, Norfolk, VA 23504",
"link": "https://foodbankonline.org/",
"phone": "757-627-6599",
"notes": "Regional food bank serving Norfolk and surrounding areas. Provides food assistance and operates food pantries throughout the region."
},
{
"name": "Norfolk Emergency Shelter Team (NEST)",
"address": "Varies by location",
"link": "https://www.nestnorfolk.org/",
"phone": "757-622-6400",
"notes": "Provides emergency shelter and food assistance for individuals experiencing homelessness. Locations vary by season."
}
]
},
"shelters": {
"authority": "city",
"resources": [
{
"name": "Norfolk Emergency Shelter Team (NEST)",
"address": "Varies by location",
"link": "https://www.nestnorfolk.org/",
"phone": "757-622-6400",
"notes": "Emergency shelter services for individuals experiencing homelessness. Locations and availability vary by season and capacity."
},
{
"name": "Union Mission Ministries",
"address": "5100 E Virginia Beach Blvd, Norfolk, VA 23502",
"link": "https://www.unionmissionministries.org/",
"phone": "757-627-8686",
"notes": "Provides emergency shelter, meals, and support services for men, women, and families."
}
]
},
"health_services": {
"authority": "city",
"resources": [
{
"name": "Norfolk Community Health Center",
"address": "606 E Princess Anne Rd, Norfolk, VA 23510",
"link": "https://www.norfolkchc.org/",
"phone": "757-622-2200",
"notes": "Community health center providing primary care, dental, and behavioral health services on a sliding fee scale."
},
{
"name": "Sentara Norfolk General Hospital",
"address": "600 Gresham Dr, Norfolk, VA 23507",
"link": "https://www.sentara.com/",
"phone": "757-388-3000",
"notes": "Major hospital providing emergency and comprehensive medical services."
}
]
},
"community_centers": {
"authority": "city",
"resources": [
{
"name": "Norfolk Recreation Center – Huntersville",
"address": "830 Goff St, Norfolk, VA 23504",
"link": "https://www.norfolk.gov/ParksRec",
"notes": "Recreation center with community programming, youth activities, and senior programs."
},
{
"name": "Norfolk Recreation Center – Barron Black",
"address": "1000 E Tanners Creek Dr, Norfolk, VA 23518",
"link": "https://www.norfolk.gov/ParksRec",
"notes": "Neighborhood recreation center offering fitness classes, youth programs, and community events."
}
]
}
}
}
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