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- """
2
- 🎭 PENNY Orchestrator - Request Routing & Coordination Engine
3
-
4
- This is Penny's decision-making brain. She analyzes each request, determines
5
- the best way to help, and coordinates between her specialized AI models and
6
- civic data tools.
7
-
8
- MISSION: Route every resident request to the right resource while maintaining
9
- Penny's warm, helpful personality and ensuring fast, accurate responses.
10
-
11
- FEATURES:
12
- - Enhanced intent classification with confidence scoring
13
- - Compound intent handling (weather + events)
14
- - Graceful fallbacks when services are unavailable
15
- - Performance tracking for all operations
16
- - Context-aware responses
17
- - Emergency routing with immediate escalation
18
-
19
- ENHANCEMENTS (Phase 1):
20
- - ✅ Structured logging with performance tracking
21
- - ✅ Safe imports with availability flags
22
- - ✅ Result format checking helper
23
- - ✅ Enhanced error handling patterns
24
- - ✅ Service availability tracking
25
- - ✅ Fixed function signature mismatches
26
- - ✅ Integration with enhanced modules
27
- """
28
-
29
- import logging
30
- import time
31
- from typing import Dict, Any, Optional, List, Tuple
32
- from datetime import datetime
33
- from dataclasses import dataclass, field
34
- from enum import Enum
35
-
36
- # --- ENHANCED MODULE IMPORTS ---
37
- from app.intents import classify_intent_detailed, IntentType, IntentMatch
38
- from app.location_utils import (
39
- extract_location_detailed,
40
- LocationMatch,
41
- LocationStatus,
42
- get_city_coordinates
43
- )
44
- from app.logging_utils import (
45
- log_interaction,
46
- sanitize_for_logging,
47
- LogLevel
48
- )
49
-
50
- # --- AGENT IMPORTS (with availability tracking) ---
51
- try:
52
- from app.weather_agent import (
53
- get_weather_for_location,
54
- recommend_outfit,
55
- weather_to_event_recommendations,
56
- format_weather_summary
57
- )
58
- WEATHER_AGENT_AVAILABLE = True
59
- except ImportError as e:
60
- logger = logging.getLogger(__name__)
61
- logger.warning(f"Weather agent not available: {e}")
62
- WEATHER_AGENT_AVAILABLE = False
63
-
64
- try:
65
- from app.event_weather import get_event_recommendations_with_weather
66
- EVENT_WEATHER_AVAILABLE = True
67
- except ImportError as e:
68
- logger = logging.getLogger(__name__)
69
- logger.warning(f"Event weather integration not available: {e}")
70
- EVENT_WEATHER_AVAILABLE = False
71
-
72
- try:
73
- from app.tool_agent import handle_tool_request
74
- TOOL_AGENT_AVAILABLE = True
75
- except ImportError as e:
76
- logger = logging.getLogger(__name__)
77
- logger.warning(f"Tool agent not available: {e}")
78
- TOOL_AGENT_AVAILABLE = False
79
-
80
- # --- MODEL IMPORTS (with availability tracking) ---
81
- try:
82
- from models.translation.translation_utils import translate_text
83
- TRANSLATION_AVAILABLE = True
84
- except ImportError as e:
85
- logger = logging.getLogger(__name__)
86
- logger.warning(f"Translation service not available: {e}")
87
- TRANSLATION_AVAILABLE = False
88
-
89
- try:
90
- from models.sentiment.sentiment_utils import get_sentiment_analysis
91
- SENTIMENT_AVAILABLE = True
92
- except ImportError as e:
93
- logger = logging.getLogger(__name__)
94
- logger.warning(f"Sentiment service not available: {e}")
95
- SENTIMENT_AVAILABLE = False
96
-
97
- try:
98
- from models.bias.bias_utils import check_bias
99
- BIAS_AVAILABLE = True
100
- except ImportError as e:
101
- logger = logging.getLogger(__name__)
102
- logger.warning(f"Bias detection service not available: {e}")
103
- BIAS_AVAILABLE = False
104
-
105
- try:
106
- from models.gemma.gemma_utils import generate_response
107
- LLM_AVAILABLE = True
108
- except ImportError as e:
109
- logger = logging.getLogger(__name__)
110
- logger.warning(f"LLM service not available: {e}")
111
- LLM_AVAILABLE = False
112
-
113
- # --- LOGGING SETUP ---
114
- logger = logging.getLogger(__name__)
115
-
116
- # --- CONFIGURATION ---
117
- CORE_MODEL_ID = "penny-core-agent"
118
- MAX_RESPONSE_TIME_MS = 5000 # 5 seconds - log if exceeded
119
-
120
- # --- TRACKING COUNTERS ---
121
- _orchestration_count = 0
122
- _emergency_count = 0
123
-
124
-
125
- # ============================================================
126
- # COMPATIBILITY HELPER - Result Format Checking
127
- # ============================================================
128
-
129
- def _check_result_success(
130
- result: Dict[str, Any],
131
- expected_keys: List[str]
132
- ) -> Tuple[bool, Optional[str]]:
133
- """
134
- ✅ Check if a utility function result indicates success.
135
-
136
- Handles multiple return format patterns:
137
- - Explicit "success" key (preferred)
138
- - Presence of expected data keys (implicit success)
139
- - Presence of "error" key (explicit failure)
140
-
141
- This helper fixes compatibility issues where different utility
142
- functions return different result formats.
143
-
144
- Args:
145
- result: Dictionary returned from utility function
146
- expected_keys: List of keys that indicate successful data
147
-
148
- Returns:
149
- Tuple of (is_success, error_message)
150
-
151
- Example:
152
- result = await translate_text(message, "en", "es")
153
- success, error = _check_result_success(result, ["translated_text"])
154
- if success:
155
- text = result.get("translated_text")
156
- """
157
- # Check for explicit success key
158
- if "success" in result:
159
- return result["success"], result.get("error")
160
-
161
- # Check for explicit error (presence = failure)
162
- if "error" in result and result["error"]:
163
- return False, result["error"]
164
-
165
- # Check for expected data keys (implicit success)
166
- has_data = any(key in result for key in expected_keys)
167
- if has_data:
168
- return True, None
169
-
170
- # Unknown format - assume failure
171
- return False, "Unexpected response format"
172
-
173
-
174
- # ============================================================
175
- # SERVICE AVAILABILITY CHECK
176
- # ============================================================
177
-
178
- def get_service_availability() -> Dict[str, bool]:
179
- """
180
- 📊 Returns which services are currently available.
181
-
182
- Used for health checks, debugging, and deciding whether
183
- to attempt service calls or use fallbacks.
184
-
185
- Returns:
186
- Dictionary mapping service names to availability status
187
- """
188
- return {
189
- "translation": TRANSLATION_AVAILABLE,
190
- "sentiment": SENTIMENT_AVAILABLE,
191
- "bias_detection": BIAS_AVAILABLE,
192
- "llm": LLM_AVAILABLE,
193
- "tool_agent": TOOL_AGENT_AVAILABLE,
194
- "weather": WEATHER_AGENT_AVAILABLE,
195
- "event_weather": EVENT_WEATHER_AVAILABLE
196
- }
197
-
198
-
199
- # ============================================================
200
- # ORCHESTRATION RESULT STRUCTURE
201
- # ============================================================
202
-
203
- @dataclass
204
- class OrchestrationResult:
205
- """
206
- 📦 Structured result from orchestration pipeline.
207
-
208
- This format is used throughout the system for consistency
209
- and makes it easy to track what happened during request processing.
210
- """
211
- intent: str # Detected intent
212
- reply: str # User-facing response
213
- success: bool # Whether request succeeded
214
- tenant_id: Optional[str] = None # City/location identifier
215
- data: Optional[Dict[str, Any]] = None # Raw data from services
216
- model_id: Optional[str] = None # Which model/service was used
217
- error: Optional[str] = None # Error message if failed
218
- response_time_ms: Optional[float] = None
219
- confidence: Optional[float] = None # Intent confidence score
220
- fallback_used: bool = False # True if fallback logic triggered
221
-
222
- def to_dict(self) -> Dict[str, Any]:
223
- """Converts to dictionary for API responses."""
224
- return {
225
- "intent": self.intent,
226
- "reply": self.reply,
227
- "success": self.success,
228
- "tenant_id": self.tenant_id,
229
- "data": self.data,
230
- "model_id": self.model_id,
231
- "error": self.error,
232
- "response_time_ms": self.response_time_ms,
233
- "confidence": self.confidence,
234
- "fallback_used": self.fallback_used
235
- }
236
-
237
-
238
- # ============================================================
239
- # MAIN ORCHESTRATOR FUNCTION (ENHANCED)
240
- # ============================================================
241
-
242
- async def run_orchestrator(
243
- message: str,
244
- context: Dict[str, Any] = None
245
- ) -> Dict[str, Any]:
246
- """
247
- 🧠 Main decision-making brain of Penny.
248
-
249
- This function:
250
- 1. Analyzes the user's message to determine intent
251
- 2. Extracts location/city information
252
- 3. Routes to the appropriate specialized service
253
- 4. Handles errors gracefully with helpful fallbacks
254
- 5. Tracks performance and logs the interaction
255
-
256
- Args:
257
- message: User's input text
258
- context: Additional context (tenant_id, lat, lon, session_id, etc.)
259
-
260
- Returns:
261
- Dictionary with response and metadata
262
-
263
- Example:
264
- result = await run_orchestrator(
265
- message="What's the weather in Atlanta?",
266
- context={"lat": 33.7490, "lon": -84.3880}
267
- )
268
- """
269
- global _orchestration_count
270
- _orchestration_count += 1
271
-
272
- start_time = time.time()
273
-
274
- # Initialize context if not provided
275
- if context is None:
276
- context = {}
277
-
278
- # Sanitize message for logging (PII protection)
279
- safe_message = sanitize_for_logging(message)
280
- logger.info(f"🎭 Orchestrator processing: '{safe_message[:50]}...'")
281
-
282
- try:
283
- # === STEP 1: CLASSIFY INTENT (Enhanced) ===
284
- intent_result = classify_intent_detailed(message)
285
- intent = intent_result.intent
286
- confidence = intent_result.confidence
287
-
288
- logger.info(
289
- f"Intent detected: {intent.value} "
290
- f"(confidence: {confidence:.2f})"
291
- )
292
-
293
- # === STEP 2: EXTRACT LOCATION ===
294
- tenant_id = context.get("tenant_id")
295
- lat = context.get("lat")
296
- lon = context.get("lon")
297
-
298
- # If tenant_id not provided, try to extract from message
299
- if not tenant_id or tenant_id == "unknown":
300
- location_result = extract_location_detailed(message)
301
-
302
- if location_result.status == LocationStatus.FOUND:
303
- tenant_id = location_result.tenant_id
304
- logger.info(f"Location extracted: {tenant_id}")
305
-
306
- # Get coordinates for this tenant if available
307
- coords = get_city_coordinates(tenant_id)
308
- if coords and lat is None and lon is None:
309
- lat, lon = coords["lat"], coords["lon"]
310
- logger.info(f"Coordinates loaded: {lat}, {lon}")
311
-
312
- elif location_result.status == LocationStatus.USER_LOCATION_NEEDED:
313
- logger.info("User location services needed")
314
- else:
315
- logger.info(f"No location detected: {location_result.status}")
316
-
317
- # === STEP 3: HANDLE EMERGENCY INTENTS (CRITICAL) ===
318
- if intent == IntentType.EMERGENCY:
319
- result = await _handle_emergency(
320
- message=message,
321
- context=context,
322
- start_time=start_time
323
- )
324
- return result.to_dict()
325
-
326
- # === STEP 4: ROUTE TO APPROPRIATE HANDLER ===
327
-
328
- # Translation
329
- if intent == IntentType.TRANSLATION:
330
- result = await _handle_translation(message, context)
331
-
332
- # Sentiment Analysis
333
- elif intent == IntentType.SENTIMENT_ANALYSIS:
334
- result = await _handle_sentiment(message, context)
335
-
336
- # Bias Detection
337
- elif intent == IntentType.BIAS_DETECTION:
338
- result = await _handle_bias(message, context)
339
-
340
- # Document Processing
341
- elif intent == IntentType.DOCUMENT_PROCESSING:
342
- result = await _handle_document(message, context)
343
-
344
- # Weather (includes compound weather+events handling)
345
- elif intent == IntentType.WEATHER:
346
- result = await _handle_weather(
347
- message=message,
348
- context=context,
349
- tenant_id=tenant_id,
350
- lat=lat,
351
- lon=lon,
352
- intent_result=intent_result
353
- )
354
-
355
- # Events
356
- elif intent == IntentType.EVENTS:
357
- result = await _handle_events(
358
- message=message,
359
- context=context,
360
- tenant_id=tenant_id,
361
- lat=lat,
362
- lon=lon,
363
- intent_result=intent_result
364
- )
365
-
366
- # Local Resources
367
- elif intent == IntentType.LOCAL_RESOURCES:
368
- result = await _handle_local_resources(
369
- message=message,
370
- context=context,
371
- tenant_id=tenant_id,
372
- lat=lat,
373
- lon=lon
374
- )
375
-
376
- # Greeting, Help, Unknown
377
- elif intent in [IntentType.GREETING, IntentType.HELP, IntentType.UNKNOWN]:
378
- result = await _handle_conversational(
379
- message=message,
380
- intent=intent,
381
- context=context
382
- )
383
-
384
- else:
385
- # Unhandled intent type (shouldn't happen, but safety net)
386
- result = await _handle_fallback(message, intent, context)
387
-
388
- # === STEP 5: ADD METADATA & LOG INTERACTION ===
389
- response_time = (time.time() - start_time) * 1000
390
- result.response_time_ms = round(response_time, 2)
391
- result.confidence = confidence
392
- result.tenant_id = tenant_id
393
-
394
- # Log the interaction with structured logging
395
- log_interaction(
396
- tenant_id=tenant_id or "unknown",
397
- interaction_type="orchestration",
398
- intent=intent.value,
399
- response_time_ms=response_time,
400
- success=result.success,
401
- metadata={
402
- "confidence": confidence,
403
- "fallback_used": result.fallback_used,
404
- "model_id": result.model_id,
405
- "orchestration_count": _orchestration_count
406
- }
407
- )
408
-
409
- # Log slow responses
410
- if response_time > MAX_RESPONSE_TIME_MS:
411
- logger.warning(
412
- f"⚠️ Slow response: {response_time:.0f}ms "
413
- f"(intent: {intent.value})"
414
- )
415
-
416
- logger.info(
417
- f"✅ Orchestration complete: {intent.value} "
418
- f"({response_time:.0f}ms)"
419
- )
420
-
421
- return result.to_dict()
422
-
423
- except Exception as e:
424
- # === CATASTROPHIC FAILURE HANDLER ===
425
- response_time = (time.time() - start_time) * 1000
426
- logger.error(
427
- f"❌ Orchestrator error: {e} "
428
- f"(response_time: {response_time:.0f}ms)",
429
- exc_info=True
430
- )
431
-
432
- # Log failed interaction
433
- log_interaction(
434
- tenant_id=context.get("tenant_id", "unknown"),
435
- interaction_type="orchestration_error",
436
- intent="error",
437
- response_time_ms=response_time,
438
- success=False,
439
- metadata={
440
- "error": str(e),
441
- "error_type": type(e).__name__
442
- }
443
- )
444
-
445
- error_result = OrchestrationResult(
446
- intent="error",
447
- reply=(
448
- "I'm having trouble processing your request right now. "
449
- "Please try again in a moment, or let me know if you need "
450
- "immediate assistance! 💛"
451
- ),
452
- success=False,
453
- error=str(e),
454
- model_id="orchestrator",
455
- fallback_used=True,
456
- response_time_ms=round(response_time, 2)
457
- )
458
-
459
- return error_result.to_dict()
460
-
461
-
462
- # ============================================================
463
- # SPECIALIZED INTENT HANDLERS (ENHANCED)
464
- # ============================================================
465
-
466
- async def _handle_emergency(
467
- message: str,
468
- context: Dict[str, Any],
469
- start_time: float
470
- ) -> OrchestrationResult:
471
- """
472
- 🚨 CRITICAL: Emergency intent handler.
473
-
474
- This function handles crisis situations with immediate routing
475
- to appropriate services. All emergency interactions are logged
476
- for compliance and safety tracking.
477
-
478
- IMPORTANT: This is a compliance-critical function. All emergency
479
- interactions must be logged and handled with priority.
480
- """
481
- global _emergency_count
482
- _emergency_count += 1
483
-
484
- # Sanitize message for logging (but keep full context for safety review)
485
- safe_message = sanitize_for_logging(message)
486
- logger.warning(f"🚨 EMERGENCY INTENT DETECTED (#{_emergency_count}): {safe_message[:100]}")
487
-
488
- # TODO: Integrate with safety_utils.py when enhanced
489
- # from app.safety_utils import route_emergency
490
- # result = await route_emergency(message, context)
491
-
492
- # For now, provide crisis resources
493
- reply = (
494
- "🚨 **If this is a life-threatening emergency, please call 911 immediately.**\n\n"
495
- "For crisis support:\n"
496
- "- **National Suicide Prevention Lifeline:** 988\n"
497
- "- **Crisis Text Line:** Text HOME to 741741\n"
498
- "- **National Domestic Violence Hotline:** 1-800-799-7233\n\n"
499
- "I'm here to help connect you with local resources. "
500
- "What kind of support do you need right now?"
501
- )
502
-
503
- # Log emergency interaction for compliance (CRITICAL)
504
- response_time = (time.time() - start_time) * 1000
505
- log_interaction(
506
- tenant_id=context.get("tenant_id", "emergency"),
507
- interaction_type="emergency",
508
- intent=IntentType.EMERGENCY.value,
509
- response_time_ms=response_time,
510
- success=True,
511
- metadata={
512
- "emergency_number": _emergency_count,
513
- "message_length": len(message),
514
- "timestamp": datetime.now().isoformat(),
515
- "action": "crisis_resources_provided"
516
- }
517
- )
518
-
519
- logger.critical(
520
- f"EMERGENCY LOG #{_emergency_count}: Resources provided "
521
- f"({response_time:.0f}ms)"
522
- )
523
-
524
- return OrchestrationResult(
525
- intent=IntentType.EMERGENCY.value,
526
- reply=reply,
527
- success=True,
528
- model_id="emergency_router",
529
- data={"crisis_resources_provided": True},
530
- response_time_ms=round(response_time, 2)
531
- )
532
-
533
-
534
- async def _handle_translation(
535
- message: str,
536
- context: Dict[str, Any]
537
- ) -> OrchestrationResult:
538
- """
539
- 🌍 Translation handler - 27 languages supported.
540
-
541
- Handles translation requests with graceful fallback if service
542
- is unavailable.
543
- """
544
- logger.info("🌍 Processing translation request")
545
-
546
- # Check service availability first
547
- if not TRANSLATION_AVAILABLE:
548
- logger.warning("Translation service not available")
549
- return OrchestrationResult(
550
- intent=IntentType.TRANSLATION.value,
551
- reply="Translation isn't available right now. Try again soon! 🌍",
552
- success=False,
553
- error="Service not loaded",
554
- fallback_used=True
555
- )
556
-
557
- try:
558
- # Extract language parameters from context
559
- source_lang = context.get("source_lang", "eng_Latn")
560
- target_lang = context.get("target_lang", "spa_Latn")
561
-
562
- # TODO: Parse languages from message when enhanced
563
- # Example: "Translate 'hello' to Spanish"
564
-
565
- result = await translate_text(message, source_lang, target_lang)
566
-
567
- # Use compatibility helper to check result
568
- success, error = _check_result_success(result, ["translated_text"])
569
-
570
- if success:
571
- translated = result.get("translated_text", "")
572
- reply = (
573
- f"Here's the translation:\n\n"
574
- f"**{translated}**\n\n"
575
- f"(Translated from {source_lang} to {target_lang})"
576
- )
577
-
578
- return OrchestrationResult(
579
- intent=IntentType.TRANSLATION.value,
580
- reply=reply,
581
- success=True,
582
- data=result,
583
- model_id="penny-translate-agent"
584
- )
585
- else:
586
- raise Exception(error or "Translation failed")
587
-
588
- except Exception as e:
589
- logger.error(f"Translation error: {e}", exc_info=True)
590
- return OrchestrationResult(
591
- intent=IntentType.TRANSLATION.value,
592
- reply=(
593
- "I had trouble translating that. Could you rephrase? 💬"
594
- ),
595
- success=False,
596
- error=str(e),
597
- fallback_used=True
598
- )
599
-
600
-
601
- async def _handle_sentiment(
602
- message: str,
603
- context: Dict[str, Any]
604
- ) -> OrchestrationResult:
605
- """
606
- 😊 Sentiment analysis handler.
607
-
608
- Analyzes the emotional tone of text with graceful fallback
609
- if service is unavailable.
610
- """
611
- logger.info("😊 Processing sentiment analysis")
612
-
613
- # Check service availability first
614
- if not SENTIMENT_AVAILABLE:
615
- logger.warning("Sentiment service not available")
616
- return OrchestrationResult(
617
- intent=IntentType.SENTIMENT_ANALYSIS.value,
618
- reply="Sentiment analysis isn't available right now. Try again soon! 😊",
619
- success=False,
620
- error="Service not loaded",
621
- fallback_used=True
622
- )
623
-
624
- try:
625
- result = await get_sentiment_analysis(message)
626
-
627
- # Use compatibility helper to check result
628
- success, error = _check_result_success(result, ["label", "score"])
629
-
630
- if success:
631
- sentiment = result.get("label", "neutral")
632
- confidence = result.get("score", 0.0)
633
-
634
- reply = (
635
- f"The overall sentiment detected is: **{sentiment}**\n"
636
- f"Confidence: {confidence:.1%}"
637
- )
638
-
639
- return OrchestrationResult(
640
- intent=IntentType.SENTIMENT_ANALYSIS.value,
641
- reply=reply,
642
- success=True,
643
- data=result,
644
- model_id="penny-sentiment-agent"
645
- )
646
- else:
647
- raise Exception(error or "Sentiment analysis failed")
648
-
649
- except Exception as e:
650
- logger.error(f"Sentiment analysis error: {e}", exc_info=True)
651
- return OrchestrationResult(
652
- intent=IntentType.SENTIMENT_ANALYSIS.value,
653
- reply="I couldn't analyze the sentiment right now. Try again? 😊",
654
- success=False,
655
- error=str(e),
656
- fallback_used=True
657
- )
658
-
659
- async def _handle_bias(
660
- message: str,
661
- context: Dict[str, Any]
662
- ) -> OrchestrationResult:
663
- """
664
- ⚖️ Bias detection handler.
665
-
666
- Analyzes text for potential bias patterns with graceful fallback
667
- if service is unavailable.
668
- """
669
- logger.info("⚖️ Processing bias detection")
670
-
671
- # Check service availability first
672
- if not BIAS_AVAILABLE:
673
- logger.warning("Bias detection service not available")
674
- return OrchestrationResult(
675
- intent=IntentType.BIAS_DETECTION.value,
676
- reply="Bias detection isn't available right now. Try again soon! ⚖️",
677
- success=False,
678
- error="Service not loaded",
679
- fallback_used=True
680
- )
681
-
682
- try:
683
- result = await check_bias(message)
684
-
685
- # Use compatibility helper to check result
686
- success, error = _check_result_success(result, ["analysis"])
687
-
688
- if success:
689
- analysis = result.get("analysis", [])
690
-
691
- if analysis:
692
- top_result = analysis[0]
693
- label = top_result.get("label", "unknown")
694
- score = top_result.get("score", 0.0)
695
-
696
- reply = (
697
- f"Bias analysis complete:\n\n"
698
- f"**Most likely category:** {label}\n"
699
- f"**Confidence:** {score:.1%}"
700
- )
701
- else:
702
- reply = "The text appears relatively neutral. ⚖️"
703
-
704
- return OrchestrationResult(
705
- intent=IntentType.BIAS_DETECTION.value,
706
- reply=reply,
707
- success=True,
708
- data=result,
709
- model_id="penny-bias-checker"
710
- )
711
- else:
712
- raise Exception(error or "Bias detection failed")
713
-
714
- except Exception as e:
715
- logger.error(f"Bias detection error: {e}", exc_info=True)
716
- return OrchestrationResult(
717
- intent=IntentType.BIAS_DETECTION.value,
718
- reply="I couldn't check for bias right now. Try again? ⚖️",
719
- success=False,
720
- error=str(e),
721
- fallback_used=True
722
- )
723
-
724
-
725
- async def _handle_document(
726
- message: str,
727
- context: Dict[str, Any]
728
- ) -> OrchestrationResult:
729
- """
730
- 📄 Document processing handler.
731
-
732
- Note: Actual file upload happens in router.py via FastAPI.
733
- This handler just provides instructions.
734
- """
735
- logger.info("📄 Document processing requested")
736
-
737
- reply = (
738
- "I can help you process documents! 📄\n\n"
739
- "Please upload your document (PDF or image) using the "
740
- "`/upload-document` endpoint. I can extract text, analyze forms, "
741
- "and help you understand civic documents.\n\n"
742
- "What kind of document do you need help with?"
743
- )
744
-
745
- return OrchestrationResult(
746
- intent=IntentType.DOCUMENT_PROCESSING.value,
747
- reply=reply,
748
- success=True,
749
- model_id="document_router"
750
- )
751
-
752
-
753
- async def _handle_weather(
754
- message: str,
755
- context: Dict[str, Any],
756
- tenant_id: Optional[str],
757
- lat: Optional[float],
758
- lon: Optional[float],
759
- intent_result: IntentMatch
760
- ) -> OrchestrationResult:
761
- """
762
- 🌤️ Weather handler with compound intent support.
763
-
764
- Handles both simple weather queries and compound weather+events queries.
765
- Uses enhanced weather_agent.py with caching and performance tracking.
766
- """
767
- logger.info("🌤️ Processing weather request")
768
-
769
- # Check service availability first
770
- if not WEATHER_AGENT_AVAILABLE:
771
- logger.warning("Weather agent not available")
772
- return OrchestrationResult(
773
- intent=IntentType.WEATHER.value,
774
- reply="Weather service isn't available right now. Try again soon! 🌤️",
775
- success=False,
776
- error="Weather agent not loaded",
777
- fallback_used=True
778
- )
779
-
780
- # Check for compound intent (weather + events)
781
- is_compound = intent_result.is_compound or IntentType.EVENTS in intent_result.secondary_intents
782
-
783
- # === ENHANCED LOCATION RESOLUTION ===
784
- # Try multiple strategies to get coordinates
785
-
786
- # Strategy 1: Use provided coordinates
787
- if lat is not None and lon is not None:
788
- logger.info(f"Using provided coordinates: {lat}, {lon}")
789
-
790
- # Strategy 2: Get coordinates from tenant_id (try multiple formats)
791
- elif tenant_id:
792
- # Try tenant_id as-is first
793
- coords = get_city_coordinates(tenant_id)
794
-
795
- # If that fails and tenant_id doesn't have state suffix, try adding common suffixes
796
- if not coords and "_" not in tenant_id:
797
- # Try common state abbreviations for known cities
798
- state_suffixes = ["_va", "_ga", "_al", "_tx", "_ri", "_wa"]
799
- for suffix in state_suffixes:
800
- test_tenant_id = tenant_id + suffix
801
- coords = get_city_coordinates(test_tenant_id)
802
- if coords:
803
- tenant_id = test_tenant_id # Update tenant_id to normalized form
804
- logger.info(f"Normalized tenant_id to {tenant_id}")
805
- break
806
-
807
- if coords:
808
- lat, lon = coords["lat"], coords["lon"]
809
- logger.info(f"✅ Using city coordinates for {tenant_id}: {lat}, {lon}")
810
-
811
- # Strategy 3: Extract location from message if still no coordinates
812
- if lat is None or lon is None:
813
- logger.info("No coordinates from tenant_id, trying to extract from message")
814
- location_result = extract_location_detailed(message)
815
-
816
- if location_result.status == LocationStatus.FOUND:
817
- extracted_tenant_id = location_result.tenant_id
818
- logger.info(f"📍 Location extracted from message: {extracted_tenant_id}")
819
-
820
- # Update tenant_id if we extracted a better one
821
- if not tenant_id or tenant_id != extracted_tenant_id:
822
- tenant_id = extracted_tenant_id
823
- logger.info(f"Updated tenant_id to {tenant_id}")
824
-
825
- # Get coordinates for extracted location
826
- coords = get_city_coordinates(tenant_id)
827
- if coords:
828
- lat, lon = coords["lat"], coords["lon"]
829
- logger.info(f"✅ Coordinates found from message extraction: {lat}, {lon}")
830
-
831
- # Final check: if still no coordinates, return error
832
- if lat is None or lon is None:
833
- logger.warning(f"❌ No coordinates available for weather request (tenant_id: {tenant_id})")
834
- return OrchestrationResult(
835
- intent=IntentType.WEATHER.value,
836
- reply=(
837
- "I need to know your location to check the weather! 📍 "
838
- "You can tell me your city, or share your location."
839
- ),
840
- success=False,
841
- error="Location required"
842
- )
843
-
844
- try:
845
- # Use combined weather + events if compound intent detected
846
- if is_compound and tenant_id and EVENT_WEATHER_AVAILABLE:
847
- logger.info("Using weather+events combined handler")
848
- result = await get_event_recommendations_with_weather(tenant_id, lat, lon)
849
-
850
- # Build response
851
- weather = result.get("weather", {})
852
- weather_summary = result.get("weather_summary", "Weather unavailable")
853
- suggestions = result.get("suggestions", [])
854
-
855
- reply_lines = [f"🌤️ **Weather Update:**\n{weather_summary}\n"]
856
-
857
- if suggestions:
858
- reply_lines.append("\n📅 **Event Suggestions Based on Weather:**")
859
- for suggestion in suggestions[:5]: # Top 5 suggestions
860
- reply_lines.append(f"• {suggestion}")
861
-
862
- reply = "\n".join(reply_lines)
863
-
864
- return OrchestrationResult(
865
- intent=IntentType.WEATHER.value,
866
- reply=reply,
867
- success=True,
868
- data=result,
869
- model_id="weather_events_combined"
870
- )
871
-
872
- else:
873
- # Simple weather query using enhanced weather_agent
874
- weather = await get_weather_for_location(lat, lon)
875
-
876
- # Use enhanced weather_agent's format_weather_summary
877
- if format_weather_summary:
878
- weather_text = format_weather_summary(weather)
879
- else:
880
- # Fallback formatting
881
- temp = weather.get("temperature", {}).get("value")
882
- phrase = weather.get("phrase", "Conditions unavailable")
883
- if temp:
884
- weather_text = f"{phrase}, {int(temp)}°F"
885
- else:
886
- weather_text = phrase
887
-
888
- # Get outfit recommendation from enhanced weather_agent
889
- if recommend_outfit:
890
- temp = weather.get("temperature", {}).get("value", 70)
891
- condition = weather.get("phrase", "Clear")
892
- outfit = recommend_outfit(temp, condition)
893
- reply = f"🌤️ {weather_text}\n\n👕 {outfit}"
894
- else:
895
- reply = f"🌤️ {weather_text}"
896
-
897
- return OrchestrationResult(
898
- intent=IntentType.WEATHER.value,
899
- reply=reply,
900
- success=True,
901
- data=weather,
902
- model_id="azure-maps-weather"
903
- )
904
-
905
- except Exception as e:
906
- logger.error(f"Weather error: {e}", exc_info=True)
907
- return OrchestrationResult(
908
- intent=IntentType.WEATHER.value,
909
- reply=(
910
- "I'm having trouble getting weather data right now. "
911
- "Can I help you with something else? 💛"
912
- ),
913
- success=False,
914
- error=str(e),
915
- fallback_used=True
916
- )
917
-
918
-
919
- async def _handle_events(
920
- message: str,
921
- context: Dict[str, Any],
922
- tenant_id: Optional[str],
923
- lat: Optional[float],
924
- lon: Optional[float],
925
- intent_result: IntentMatch
926
- ) -> OrchestrationResult:
927
- """
928
- 📅 Events handler.
929
-
930
- Routes event queries to tool_agent with proper error handling
931
- and graceful degradation.
932
- """
933
- logger.info("📅 Processing events request")
934
-
935
- if not tenant_id:
936
- return OrchestrationResult(
937
- intent=IntentType.EVENTS.value,
938
- reply=(
939
- "I'd love to help you find events! 📅 "
940
- "Which city are you interested in? "
941
- "I have information for Atlanta, Birmingham, Chesterfield, "
942
- "El Paso, Providence, and Seattle."
943
- ),
944
- success=False,
945
- error="City required"
946
- )
947
-
948
- # Check tool agent availability
949
- if not TOOL_AGENT_AVAILABLE:
950
- logger.warning("Tool agent not available")
951
- return OrchestrationResult(
952
- intent=IntentType.EVENTS.value,
953
- reply=(
954
- "Event information isn't available right now. "
955
- "Try again soon! 📅"
956
- ),
957
- success=False,
958
- error="Tool agent not loaded",
959
- fallback_used=True
960
- )
961
-
962
- try:
963
- # FIXED: Add role parameter (compatibility fix)
964
- tool_response = await handle_tool_request(
965
- user_input=message,
966
- role=context.get("role", "resident"), # ← ADDED
967
- lat=lat,
968
- lon=lon,
969
- context=context
970
- )
971
-
972
- reply = tool_response.get("response", "Events information retrieved.")
973
-
974
- return OrchestrationResult(
975
- intent=IntentType.EVENTS.value,
976
- reply=reply,
977
- success=True,
978
- data=tool_response,
979
- model_id="events_tool"
980
- )
981
-
982
- except Exception as e:
983
- logger.error(f"Events error: {e}", exc_info=True)
984
- return OrchestrationResult(
985
- intent=IntentType.EVENTS.value,
986
- reply=(
987
- "I'm having trouble loading event information right now. "
988
- "Check back soon! 📅"
989
- ),
990
- success=False,
991
- error=str(e),
992
- fallback_used=True
993
- )
994
-
995
- async def _handle_local_resources(
996
- message: str,
997
- context: Dict[str, Any],
998
- tenant_id: Optional[str],
999
- lat: Optional[float],
1000
- lon: Optional[float]
1001
- ) -> OrchestrationResult:
1002
- """
1003
- 🏛️ Local resources handler (shelters, libraries, food banks, etc.).
1004
-
1005
- Routes resource queries to tool_agent with proper error handling.
1006
- """
1007
- logger.info("🏛️ Processing local resources request")
1008
-
1009
- if not tenant_id:
1010
- return OrchestrationResult(
1011
- intent=IntentType.LOCAL_RESOURCES.value,
1012
- reply=(
1013
- "I can help you find local resources! 🏛️ "
1014
- "Which city do you need help in? "
1015
- "I cover Atlanta, Birmingham, Chesterfield, El Paso, "
1016
- "Providence, and Seattle."
1017
- ),
1018
- success=False,
1019
- error="City required"
1020
- )
1021
-
1022
- # Check tool agent availability
1023
- if not TOOL_AGENT_AVAILABLE:
1024
- logger.warning("Tool agent not available")
1025
- return OrchestrationResult(
1026
- intent=IntentType.LOCAL_RESOURCES.value,
1027
- reply=(
1028
- "Resource information isn't available right now. "
1029
- "Try again soon! 🏛️"
1030
- ),
1031
- success=False,
1032
- error="Tool agent not loaded",
1033
- fallback_used=True
1034
- )
1035
-
1036
- try:
1037
- # FIXED: Add role parameter (compatibility fix)
1038
- tool_response = await handle_tool_request(
1039
- user_input=message,
1040
- role=context.get("role", "resident"), # ← ADDED
1041
- lat=lat,
1042
- lon=lon,
1043
- context=context
1044
- )
1045
-
1046
- reply = tool_response.get("response", "Resource information retrieved.")
1047
-
1048
- return OrchestrationResult(
1049
- intent=IntentType.LOCAL_RESOURCES.value,
1050
- reply=reply,
1051
- success=True,
1052
- data=tool_response,
1053
- model_id="resources_tool"
1054
- )
1055
-
1056
- except Exception as e:
1057
- logger.error(f"Resources error: {e}", exc_info=True)
1058
- return OrchestrationResult(
1059
- intent=IntentType.LOCAL_RESOURCES.value,
1060
- reply=(
1061
- "I'm having trouble finding resource information right now. "
1062
- "Would you like to try a different search? 💛"
1063
- ),
1064
- success=False,
1065
- error=str(e),
1066
- fallback_used=True
1067
- )
1068
-
1069
-
1070
- async def _handle_conversational(
1071
- message: str,
1072
- intent: IntentType,
1073
- context: Dict[str, Any]
1074
- ) -> OrchestrationResult:
1075
- """
1076
- 💬 Handles conversational intents (greeting, help, unknown).
1077
- Uses Penny's core LLM for natural responses with graceful fallback.
1078
- """
1079
- logger.info(f"💬 Processing conversational intent: {intent.value}")
1080
-
1081
- # Check LLM availability
1082
- use_llm = LLM_AVAILABLE
1083
-
1084
- try:
1085
- if use_llm:
1086
- # Build prompt based on intent
1087
- if intent == IntentType.GREETING:
1088
- prompt = (
1089
- f"The user greeted you with: '{message}'\n\n"
1090
- "Respond warmly as Penny, introduce yourself briefly, "
1091
- "and ask how you can help them with civic services today."
1092
- )
1093
-
1094
- elif intent == IntentType.HELP:
1095
- prompt = (
1096
- f"The user asked for help: '{message}'\n\n"
1097
- "Explain Penny's main features:\n"
1098
- "- Finding local resources (shelters, libraries, food banks)\n"
1099
- "- Community events and activities\n"
1100
- "- Weather information\n"
1101
- "- 27-language translation\n"
1102
- "- Document processing help\n\n"
1103
- "Ask which city they need assistance in."
1104
- )
1105
-
1106
- else: # UNKNOWN
1107
- prompt = (
1108
- f"The user said: '{message}'\n\n"
1109
- "You're not sure what they need help with. "
1110
- "Respond kindly, acknowledge their request, and ask them to "
1111
- "clarify or rephrase. Mention a few things you can help with."
1112
- )
1113
-
1114
- # Call Penny's core LLM
1115
- llm_result = await generate_response(prompt=prompt, max_new_tokens=200)
1116
-
1117
- # Use compatibility helper to check result
1118
- success, error = _check_result_success(llm_result, ["response"])
1119
-
1120
- if success:
1121
- reply = llm_result.get("response", "")
1122
-
1123
- return OrchestrationResult(
1124
- intent=intent.value,
1125
- reply=reply,
1126
- success=True,
1127
- data=llm_result,
1128
- model_id=CORE_MODEL_ID
1129
- )
1130
- else:
1131
- raise Exception(error or "LLM generation failed")
1132
-
1133
- else:
1134
- # LLM not available, use fallback directly
1135
- logger.info("LLM not available, using fallback responses")
1136
- raise Exception("LLM service not loaded")
1137
-
1138
- except Exception as e:
1139
- logger.warning(f"Conversational handler using fallback: {e}")
1140
-
1141
- # Hardcoded fallback responses (Penny's friendly voice)
1142
- fallback_replies = {
1143
- IntentType.GREETING: (
1144
- "Hi there! 👋 I'm Penny, your civic assistant. "
1145
- "I can help you find local resources, events, weather, and more. "
1146
- "What city are you in?"
1147
- ),
1148
- IntentType.HELP: (
1149
- "I'm Penny! 💛 I can help you with:\n\n"
1150
- "🏛️ Local resources (shelters, libraries, food banks)\n"
1151
- "📅 Community events\n"
1152
- "🌤️ Weather updates\n"
1153
- "🌍 Translation (27 languages)\n"
1154
- "📄 Document help\n\n"
1155
- "What would you like to know about?"
1156
- ),
1157
- IntentType.UNKNOWN: (
1158
- "I'm not sure I understood that. Could you rephrase? "
1159
- "I'm best at helping with local services, events, weather, "
1160
- "and translation! 💬"
1161
- )
1162
- }
1163
-
1164
- return OrchestrationResult(
1165
- intent=intent.value,
1166
- reply=fallback_replies.get(intent, "How can I help you today? 💛"),
1167
- success=True,
1168
- model_id="fallback",
1169
- fallback_used=True
1170
- )
1171
-
1172
-
1173
- async def _handle_fallback(
1174
- message: str,
1175
- intent: IntentType,
1176
- context: Dict[str, Any]
1177
- ) -> OrchestrationResult:
1178
- """
1179
- 🆘 Ultimate fallback handler for unhandled intents.
1180
-
1181
- This is a safety net that should rarely trigger, but ensures
1182
- users always get a helpful response.
1183
- """
1184
- logger.warning(f"⚠️ Fallback triggered for intent: {intent.value}")
1185
-
1186
- reply = (
1187
- "I've processed your request, but I'm not sure how to help with that yet. "
1188
- "I'm still learning! 🤖\n\n"
1189
- "I'm best at:\n"
1190
- "🏛️ Finding local resources\n"
1191
- "📅 Community events\n"
1192
- "🌤️ Weather updates\n"
1193
- "🌍 Translation\n\n"
1194
- "Could you rephrase your question? 💛"
1195
- )
1196
-
1197
- return OrchestrationResult(
1198
- intent=intent.value,
1199
- reply=reply,
1200
- success=False,
1201
- error="Unhandled intent",
1202
- fallback_used=True
1203
- )
1204
-
1205
-
1206
- # ============================================================
1207
- # HEALTH CHECK & DIAGNOSTICS (ENHANCED)
1208
- # ============================================================
1209
-
1210
- def get_orchestrator_health() -> Dict[str, Any]:
1211
- """
1212
- 📊 Returns comprehensive orchestrator health status.
1213
-
1214
- Used by the main application health check endpoint to monitor
1215
- the orchestrator and all its service dependencies.
1216
-
1217
- Returns:
1218
- Dictionary with health information including:
1219
- - status: operational/degraded
1220
- - service_availability: which services are loaded
1221
- - statistics: orchestration counts
1222
- - supported_intents: list of all intent types
1223
- - features: available orchestrator features
1224
- """
1225
- # Get service availability
1226
- services = get_service_availability()
1227
-
1228
- # Determine overall status
1229
- # Orchestrator is operational even if some services are down (graceful degradation)
1230
- critical_services = ["weather", "tool_agent"] # Must have these
1231
- critical_available = all(services.get(svc, False) for svc in critical_services)
1232
-
1233
- status = "operational" if critical_available else "degraded"
1234
-
1235
- return {
1236
- "status": status,
1237
- "core_model": CORE_MODEL_ID,
1238
- "max_response_time_ms": MAX_RESPONSE_TIME_MS,
1239
- "statistics": {
1240
- "total_orchestrations": _orchestration_count,
1241
- "emergency_interactions": _emergency_count
1242
- },
1243
- "service_availability": services,
1244
- "supported_intents": [intent.value for intent in IntentType],
1245
- "features": {
1246
- "emergency_routing": True,
1247
- "compound_intents": True,
1248
- "fallback_handling": True,
1249
- "performance_tracking": True,
1250
- "context_aware": True,
1251
- "multi_language": TRANSLATION_AVAILABLE,
1252
- "sentiment_analysis": SENTIMENT_AVAILABLE,
1253
- "bias_detection": BIAS_AVAILABLE,
1254
- "weather_integration": WEATHER_AGENT_AVAILABLE,
1255
- "event_recommendations": EVENT_WEATHER_AVAILABLE
1256
- }
1257
- }
1258
-
1259
-
1260
- def get_orchestrator_stats() -> Dict[str, Any]:
1261
- """
1262
- 📈 Returns orchestrator statistics.
1263
-
1264
- Useful for monitoring and analytics.
1265
- """
1266
- return {
1267
- "total_orchestrations": _orchestration_count,
1268
- "emergency_interactions": _emergency_count,
1269
- "services_available": sum(1 for v in get_service_availability().values() if v),
1270
- "services_total": len(get_service_availability())
1271
- }
1272
-
1273
-
1274
- # ============================================================
1275
- # TESTING & DEBUGGING (ENHANCED)
1276
- # ============================================================
1277
-
1278
- if __name__ == "__main__":
1279
- """
1280
- 🧪 Test the orchestrator with sample queries.
1281
- Run with: python -m app.orchestrator
1282
- """
1283
- import asyncio
1284
-
1285
- print("=" * 60)
1286
- print("🧪 Testing Penny's Orchestrator")
1287
- print("=" * 60)
1288
-
1289
- # Display service availability first
1290
- print("\n📊 Service Availability Check:")
1291
- services = get_service_availability()
1292
- for service, available in services.items():
1293
- status = "✅" if available else "❌"
1294
- print(f" {status} {service}: {'Available' if available else 'Not loaded'}")
1295
-
1296
- print("\n" + "=" * 60)
1297
-
1298
- test_queries = [
1299
- {
1300
- "name": "Greeting",
1301
- "message": "Hi Penny!",
1302
- "context": {}
1303
- },
1304
- {
1305
- "name": "Weather with location",
1306
- "message": "What's the weather?",
1307
- "context": {"lat": 33.7490, "lon": -84.3880}
1308
- },
1309
- {
1310
- "name": "Events in city",
1311
- "message": "Events in Atlanta",
1312
- "context": {"tenant_id": "atlanta_ga"}
1313
- },
1314
- {
1315
- "name": "Help request",
1316
- "message": "I need help",
1317
- "context": {}
1318
- },
1319
- {
1320
- "name": "Translation",
1321
- "message": "Translate hello",
1322
- "context": {"source_lang": "eng_Latn", "target_lang": "spa_Latn"}
1323
- }
1324
- ]
1325
-
1326
- async def run_tests():
1327
- for i, query in enumerate(test_queries, 1):
1328
- print(f"\n--- Test {i}: {query['name']} ---")
1329
- print(f"Query: {query['message']}")
1330
-
1331
- try:
1332
- result = await run_orchestrator(query["message"], query["context"])
1333
- print(f"Intent: {result['intent']}")
1334
- print(f"Success: {result['success']}")
1335
- print(f"Fallback: {result.get('fallback_used', False)}")
1336
-
1337
- # Truncate long replies
1338
- reply = result['reply']
1339
- if len(reply) > 150:
1340
- reply = reply[:150] + "..."
1341
- print(f"Reply: {reply}")
1342
-
1343
- if result.get('response_time_ms'):
1344
- print(f"Response time: {result['response_time_ms']:.0f}ms")
1345
-
1346
- except Exception as e:
1347
- print(f"❌ Error: {e}")
1348
-
1349
- asyncio.run(run_tests())
1350
-
1351
- print("\n" + "=" * 60)
1352
- print("📊 Final Statistics:")
1353
- stats = get_orchestrator_stats()
1354
- for key, value in stats.items():
1355
- print(f" {key}: {value}")
1356
-
1357
- print("\n" + "=" * 60)
1358
- print("✅ Tests complete")
1359
- print("=" * 60)