Upload tool_agent.py

app/tool_agent.py

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+# app/tool_agent.py
+"""
+🛠️ PENNY Tool Agent - Civic Data & Services Handler
+
+Routes requests to civic data sources (events, resources, transit, etc.)
+and integrates with real-time weather information.
+
+MISSION: Connect residents to local civic services by intelligently
+processing their requests and returning relevant, actionable information.
+
+FEATURES:
+- Real-time weather integration with outfit recommendations
+- Event discovery with weather-aware suggestions
+- Resource lookup (trash, transit, emergency services)
+- City-specific data routing
+- Graceful fallback for missing data
+
+ENHANCEMENTS (Phase 1):
+- ✅ Structured logging with performance tracking
+- ✅ Enhanced error handling with user-friendly messages
+- ✅ Type hints for all functions
+- ✅ Health check integration
+- ✅ Service availability tracking
+- ✅ Integration with enhanced modules
+- ✅ Penny's friendly voice throughout
+- ✅ Context-aware city detection (uses tenant_id from UI dropdown)
+"""
+
+import logging
+import time
+from typing import Optional, Dict, Any
+
+# --- ENHANCED MODULE IMPORTS ---
+from app.logging_utils import log_interaction, sanitize_for_logging
+
+# --- AGENT IMPORTS (with availability tracking) ---
+try:
+    from app.weather_agent import (
+        get_weather_for_location,
+        weather_to_event_recommendations,
+        recommend_outfit,
+        format_weather_summary
+    )
+    WEATHER_AGENT_AVAILABLE = True
+except ImportError as e:
+    logging.getLogger(__name__).warning(f"Weather agent not available: {e}")
+    WEATHER_AGENT_AVAILABLE = False
+
+# --- UTILITY IMPORTS (with availability tracking) ---
+try:
+    from app.location_utils import (
+        extract_city_name,
+        load_city_events,
+        load_city_resources,
+        get_city_coordinates,
+        extract_location_detailed,
+        SupportedCities,
+        LocationStatus
+    )
+    LOCATION_UTILS_AVAILABLE = True
+except ImportError as e:
+    logging.getLogger(__name__).warning(f"Location utils not available: {e}")
+    LOCATION_UTILS_AVAILABLE = False
+
+# --- LOGGING SETUP ---
+logger = logging.getLogger(__name__)
+
+# --- TRACKING COUNTERS ---
+_tool_request_count = 0
+_weather_request_count = 0
+_event_request_count = 0
+_resource_request_count = 0
+
+
+# ============================================================
+# CITY DETECTION FROM CONTEXT (NEW FUNCTION)
+# ============================================================
+
+def get_city_from_context(context: Dict[str, Any], user_input: str) -> tuple[str, str]:
+    """
+    🏙️ Extracts city name and tenant_id from context or message.
+    
+    Priority order:
+    1. tenant_id from context (from UI dropdown)
+    2. location from context
+    3. Extract from user message text
+    
+    Args:
+        context: Request context dictionary
+        user_input: User's message text
+        
+    Returns:
+        Tuple of (city_name, tenant_id)
+        Example: ("Atlanta", "atlanta_ga")
+    """
+    def _normalize_tenant_id(tenant_id: str) -> tuple[str, str]:
+        """
+        Normalizes tenant_id to proper format using city registry.
+        Returns (city_name, proper_tenant_id)
+        """
+        tenant_id_lower = tenant_id.lower()
+        
+        # If already in proper format (has underscore), verify it exists
+        if "_" in tenant_id_lower:
+            city_info = SupportedCities.get_city_by_tenant_id(tenant_id_lower)
+            if city_info:
+                return city_info.full_name.split(",")[0], city_info.tenant_id
+        
+        # Try to find city by partial match
+        for city in SupportedCities.get_all_cities():
+            # Check if tenant_id matches any alias
+            if tenant_id_lower in [alias.lower() for alias in city.aliases]:
+                return city.full_name.split(",")[0], city.tenant_id
+            # Check if tenant_id matches city name part
+            city_name_part = city.tenant_id.split("_")[0]
+            if tenant_id_lower == city_name_part:
+                return city.full_name.split(",")[0], city.tenant_id
+        
+        # Fallback: return as-is (will be handled by caller)
+        return tenant_id.replace("_", " ").title(), tenant_id_lower
+    
+    # Priority 1: Check tenant_id in context (from dropdown)
+    tenant_id = context.get("tenant_id", "").lower()
+    if tenant_id and tenant_id != "unknown":
+        city_name, proper_tenant_id = _normalize_tenant_id(tenant_id)
+        logger.info(f"✅ City from context tenant_id: {city_name} ({proper_tenant_id})")
+        return city_name, proper_tenant_id
+    
+    # Priority 2: Check location in context
+    location = context.get("location")
+    if location:
+        # Try to extract proper tenant_id from location string
+        location_result = extract_location_detailed(location)
+        if location_result.status == LocationStatus.FOUND and location_result.tenant_id:
+            city_name = location_result.city_info.full_name.split(",")[0] if location_result.city_info else location.title()
+            proper_tenant_id = location_result.tenant_id
+            logger.info(f"✅ City from context location: {city_name} ({proper_tenant_id})")
+            return city_name, proper_tenant_id
+        else:
+            # Fallback to old method if extraction fails
+            city_name = location.title()
+            city_name, proper_tenant_id = _normalize_tenant_id(location.lower().replace(" ", "_"))
+            logger.info(f"✅ City from context location (fallback): {city_name} ({proper_tenant_id})")
+            return city_name, proper_tenant_id
+    
+    # Priority 3: Fall back to extracting from message
+    location_result = extract_location_detailed(user_input)
+    if location_result.status == LocationStatus.FOUND and location_result.tenant_id:
+        city_name = location_result.city_info.full_name.split(",")[0] if location_result.city_info else extract_city_name(user_input)
+        proper_tenant_id = location_result.tenant_id
+        logger.info(f"⚠️ City extracted from message: {city_name} ({proper_tenant_id})")
+        return city_name, proper_tenant_id
+    else:
+        # Fallback to old method
+        city_name = extract_city_name(user_input)
+        city_name, proper_tenant_id = _normalize_tenant_id(city_name.lower().replace(" ", "_"))
+        logger.info(f"⚠️ City extracted from message (fallback): {city_name} ({proper_tenant_id})")
+        return city_name, proper_tenant_id
+
+
+# ============================================================
+# MAIN TOOL REQUEST HANDLER (ENHANCED)
+# ============================================================
+
+async def handle_tool_request(
+    user_input: str,
+    role: str = "unknown",
+    lat: Optional[float] = None,
+    lon: Optional[float] = None,
+    context: Optional[Dict[str, Any]] = None
+) -> Dict[str, Any]:
+    """
+    🛠️ Handles tool-based actions for civic services.
+    
+    Routes user requests to appropriate civic data sources and real-time
+    services, including weather, events, transit, trash, and emergency info.
+    
+    Args:
+        user_input: User's request text
+        role: User's role (resident, official, etc.)
+        lat: Latitude coordinate (optional)
+        lon: Longitude coordinate (optional)
+        context: Request context with tenant_id, location, etc. (optional)
+        
+    Returns:
+        Dictionary containing:
+        - tool: str (which tool was used)
+        - city: str (detected city name)
+        - response: str or dict (user-facing response)
+        - data: dict (optional, raw data)
+        - tenant_id: str (optional, standardized city identifier)
+        
+    Example:
+        result = await handle_tool_request(
+            user_input="What's the weather in Atlanta?",
+            role="resident",
+            lat=33.7490,
+            lon=-84.3880,
+            context={"tenant_id": "atlanta"}
+        )
+    """
+    global _tool_request_count
+    _tool_request_count += 1
+    
+    start_time = time.time()
+    
+    # Initialize context if not provided
+    if context is None:
+        context = {}
+    
+    # Sanitize input for logging (PII protection)
+    safe_input = sanitize_for_logging(user_input)
+    logger.info(f"🛠️ Tool request #{_tool_request_count}: '{safe_input[:50]}...'")
+    logger.info(f"📍 Context: {context}")
+    
+    try:
+        # Check if location utilities are available
+        if not LOCATION_UTILS_AVAILABLE:
+            logger.error("Location utilities not available")
+            return {
+                "tool": "error",
+                "response": (
+                    "I'm having trouble accessing city data right now. "
+                    "Try again in a moment! 💛"
+                ),
+                "error": "Location utilities not loaded"
+            }
+        
+        lowered = user_input.lower()
+        
+        # 🔥 NEW: Get city from context first, then fall back to message
+        city_name, tenant_id = get_city_from_context(context, user_input)
+        
+        logger.info(f"🏙️ Detected city: {city_name} (tenant_id: {tenant_id})")
+        
+        # Route to appropriate handler
+        result = None
+        
+        # Weather queries
+        if any(keyword in lowered for keyword in ["weather", "forecast", "temperature", "rain", "sunny"]):
+            result = await _handle_weather_query(
+                user_input=user_input,
+                city_name=city_name,
+                tenant_id=tenant_id,
+                lat=lat,
+                lon=lon
+            )
+        
+        # Event queries
+        elif any(keyword in lowered for keyword in ["events", "meetings", "city hall", "happening", "activities"]):
+            result = await _handle_events_query(
+                user_input=user_input,
+                city_name=city_name,
+                tenant_id=tenant_id,
+                lat=lat,
+                lon=lon
+            )
+        
+        # Resource queries (trash, transit, emergency, food banks, libraries, shelters, etc.)
+        elif any(keyword in lowered for keyword in [
+            "trash", "recycling", "garbage", "waste",
+            "bus", "train", "transit", "transportation", "schedule",
+            "alert", "warning", "non emergency", "emergency",
+            "food bank", "foodbank", "food pantry", "pantry",
+            "library", "libraries", "shelter", "shelters",
+            "warming center", "cooling center", "warming", "cooling",
+            "help center", "help center", "assistance", "resource",
+            "clinic", "hospital", "pharmacy", "health",
+            "housing", "utility", "water", "electric", "gas"
+        ]):
+            result = await _handle_resource_query(
+                user_input=user_input,
+                city_name=city_name,
+                tenant_id=tenant_id,
+                lowered=lowered
+            )
+        
+        # Unknown/fallback
+        else:
+            result = _handle_unknown_query(city_name)
+        
+        # Add metadata and log interaction
+        response_time = (time.time() - start_time) * 1000
+        result["response_time_ms"] = round(response_time, 2)
+        result["role"] = role
+        
+        log_interaction(
+            tenant_id=tenant_id,
+            interaction_type="tool_request",
+            intent=result.get("tool", "unknown"),
+            response_time_ms=response_time,
+            success=result.get("error") is None,
+            metadata={
+                "city": city_name,
+                "tool": result.get("tool"),
+                "role": role,
+                "has_location": lat is not None and lon is not None
+            }
+        )
+        
+        logger.info(
+            f"✅ Tool request complete: {result.get('tool')} "
+            f"({response_time:.0f}ms)"
+        )
+        
+        return result
+    
+    except Exception as e:
+        response_time = (time.time() - start_time) * 1000
+        logger.error(f"❌ Tool agent error: {e}", exc_info=True)
+        
+        log_interaction(
+            tenant_id="unknown",
+            interaction_type="tool_error",
+            intent="error",
+            response_time_ms=response_time,
+            success=False,
+            metadata={
+                "error": str(e),
+                "error_type": type(e).__name__
+            }
+        )
+        
+        return {
+            "tool": "error",
+            "response": (
+                "I ran into trouble processing that request. "
+                "Could you try rephrasing? 💛"
+            ),
+            "error": str(e),
+            "response_time_ms": round(response_time, 2)
+        }
+
+
+# ============================================================
+# WEATHER QUERY HANDLER (ENHANCED)
+# ============================================================
+
+async def _handle_weather_query(
+    user_input: str,
+    city_name: str,
+    tenant_id: str,
+    lat: Optional[float],
+    lon: Optional[float]
+) -> Dict[str, Any]:
+    """
+    🌤️ Handles weather-related queries with outfit recommendations.
+    """
+    global _weather_request_count
+    _weather_request_count += 1
+    
+    logger.info(f"🌤️ Weather query #{_weather_request_count} for {city_name}")
+    
+    # Check weather agent availability
+    if not WEATHER_AGENT_AVAILABLE:
+        logger.warning("Weather agent not available")
+        return {
+            "tool": "weather",
+            "city": city_name,
+            "response": "Weather service isn't available right now. Try again soon! 🌤️"
+        }
+    
+    # Get coordinates if not provided
+    if lat is None or lon is None:
+        coords = get_city_coordinates(tenant_id)
+        if coords:
+            lat, lon = coords["lat"], coords["lon"]
+            logger.info(f"Using city coordinates: {lat}, {lon}")
+    
+    if lat is None or lon is None:
+        return {
+            "tool": "weather",
+            "city": city_name,
+            "response": (
+                f"To get weather for {city_name}, I need location coordinates. "
+                f"Can you share your location? 📍"
+            )
+        }
+    
+    try:
+        # Fetch weather data
+        weather = await get_weather_for_location(lat, lon)
+        
+        # Get weather-based event recommendations
+        recommendations = weather_to_event_recommendations(weather)
+        
+        # Get outfit recommendation
+        temp = weather.get("temperature", {}).get("value", 70)
+        phrase = weather.get("phrase", "Clear")
+        outfit = recommend_outfit(temp, phrase)
+        
+        # Format weather summary
+        weather_summary = format_weather_summary(weather)
+        
+        # Build user-friendly response
+        response_text = (
+            f"🌤️ **Weather for {city_name}:**\n"
+            f"{weather_summary}\n\n"
+            f"👕 **What to wear:** {outfit}"
+        )
+        
+        # Add event recommendations if available
+        if recommendations:
+            rec = recommendations[0]  # Get top recommendation
+            response_text += f"\n\n📅 **Activity suggestion:** {rec['reason']}"
+        
+        return {
+            "tool": "weather",
+            "city": city_name,
+            "tenant_id": tenant_id,
+            "response": response_text,
+            "data": {
+                "weather": weather,
+                "recommendations": recommendations,
+                "outfit": outfit
+            }
+        }
+    
+    except Exception as e:
+        logger.error(f"Weather query error: {e}", exc_info=True)
+        return {
+            "tool": "weather",
+            "city": city_name,
+            "response": (
+                f"I couldn't get the weather for {city_name} right now. "
+                f"Try again in a moment! 🌤️"
+            ),
+            "error": str(e)
+        }
+
+
+# ============================================================
+# EVENTS QUERY HANDLER (ENHANCED)
+# ============================================================
+
+async def _handle_events_query(
+    user_input: str,
+    city_name: str,
+    tenant_id: str,
+    lat: Optional[float],
+    lon: Optional[float]
+) -> Dict[str, Any]:
+    """
+    📅 Handles event discovery queries.
+    """
+    global _event_request_count
+    _event_request_count += 1
+    
+    logger.info(f"📅 Event query #{_event_request_count} for {city_name}")
+    
+    try:
+        # Load structured event data
+        event_data = load_city_events(tenant_id)
+        events = event_data.get("events", [])
+        num_events = len(events)
+        
+        if num_events == 0:
+            return {
+                "tool": "civic_events",
+                "city": city_name,
+                "tenant_id": tenant_id,
+                "response": (
+                    f"I don't have any upcoming events for {city_name} right now. "
+                    f"Check back soon! 📅"
+                )
+            }
+        
+        # Get top event
+        top_event = events[0]
+        top_event_name = top_event.get("name", "Upcoming event")
+        
+        # Build response
+        if num_events == 1:
+            response_text = (
+                f"📅 **Upcoming event in {city_name}:**\n"
+                f"• {top_event_name}\n\n"
+                f"Check the full details in the attached data!"
+            )
+        else:
+            response_text = (
+                f"📅 **Found {num_events} upcoming events in {city_name}!**\n"
+                f"Top event: {top_event_name}\n\n"
+                f"Check the full list in the attached data!"
+            )
+        
+        return {
+            "tool": "civic_events",
+            "city": city_name,
+            "tenant_id": tenant_id,
+            "response": response_text,
+            "data": event_data
+        }
+    
+    except FileNotFoundError:
+        logger.warning(f"Event data file not found for {tenant_id}")
+        return {
+            "tool": "civic_events",
+            "city": city_name,
+            "response": (
+                f"Event data for {city_name} isn't available yet. "
+                f"I'm still learning about events in your area! 📅"
+            ),
+            "error": "Event data file not found"
+        }
+    
+    except Exception as e:
+        logger.error(f"Events query error: {e}", exc_info=True)
+        return {
+            "tool": "civic_events",
+            "city": city_name,
+            "response": (
+                f"I had trouble loading events for {city_name}. "
+                f"Try again soon! 📅"
+            ),
+            "error": str(e)
+        }
+
+
+# ============================================================
+# RESOURCE QUERY HANDLER (ENHANCED)
+# ============================================================
+
+async def _handle_resource_query(
+    user_input: str,
+    city_name: str,
+    tenant_id: str,
+    lowered: str
+) -> Dict[str, Any]:
+    """
+    ♻️ Handles resource queries (trash, transit, emergency).
+    """
+    global _resource_request_count
+    _resource_request_count += 1
+    
+    logger.info(f"♻️ Resource query #{_resource_request_count} for {city_name}")
+    
+    # Map keywords to resource types
+    resource_query_map = {
+        # Trash & Recycling
+        "trash": "trash_and_recycling",
+        "recycling": "trash_and_recycling",
+        "garbage": "trash_and_recycling",
+        "waste": "trash_and_recycling",
+        # Transit
+        "bus": "transit",
+        "train": "transit",
+        "transit": "transit",
+        "transportation": "transit",
+        "schedule": "transit",
+        # Emergency
+        "alert": "emergency",
+        "warning": "emergency",
+        "non emergency": "emergency",
+        "emergency": "emergency",
+        # Food Assistance
+        "food bank": "food_assistance",
+        "foodbank": "food_assistance",
+        "food pantry": "food_assistance",
+        "pantry": "food_assistance",
+        # Libraries
+        "library": "libraries",
+        "libraries": "libraries",
+        # Shelters
+        "shelter": "shelters",
+        "shelters": "shelters",
+        "warming center": "shelters",
+        "cooling center": "shelters",
+        "warming": "shelters",
+        "cooling": "shelters",
+        # General Resources
+        "help center": "community_resources",
+        "help center": "community_resources",
+        "assistance": "community_resources",
+        "resource": "community_resources",
+        "resources": "community_resources",
+        # Health Services
+        "clinic": "health_services",
+        "hospital": "health_services",
+        "pharmacy": "health_services",
+        "health": "health_services",
+        # Behavioral Health & CSB
+        "behavioral health": "behavioral_health",
+        "mental health": "behavioral_health",
+        "csb": "behavioral_health",
+        "community services board": "behavioral_health",
+        "crisis": "behavioral_health",
+        "counseling": "behavioral_health",
+        "therapy": "behavioral_health",
+        "substance abuse": "behavioral_health",
+        "addiction": "behavioral_health",
+        # Housing & Utilities
+        "housing": "housing_utilities",
+        "utility": "housing_utilities",
+        "utilities": "housing_utilities",
+        "water": "housing_utilities",
+        "electric": "housing_utilities",
+        "gas": "housing_utilities"
+    }
+    
+    # Find matching resource type (check longer phrases first for better specificity)
+    # Sort keys by length (longest first) to match "food bank" before "food" (if it existed)
+    sorted_keys = sorted(resource_query_map.keys(), key=len, reverse=True)
+    resource_key = next(
+        (resource_query_map[key] for key in sorted_keys if key in lowered),
+        None
+    )
+    
+    if not resource_key:
+        return {
+            "tool": "unknown",
+            "city": city_name,
+            "response": (
+                "I'm not sure which resource you're asking about. "
+                "Try asking about trash, transit, food banks, libraries, shelters, "
+                "health services, or emergency services! 💬"
+            )
+        }
+    
+    try:
+        # Load structured resource data
+        resource_data = load_city_resources(tenant_id)
+        service_info = resource_data["services"].get(resource_key, {})
+        
+        if not service_info:
+            return {
+                "tool": resource_key,
+                "city": city_name,
+                "response": (
+                    f"I don't have {resource_key.replace('_', ' ')} information "
+                    f"for {city_name} yet. Check the city's official website! 🏛️"
+                )
+            }
+        
+        # Build resource-specific response
+        if resource_key == "trash_and_recycling":
+            pickup_days = service_info.get('pickup_days', 'Varies by address')
+            response_text = (
+                f"♻️ **Trash & Recycling for {city_name}:**\n"
+                f"Pickup days: {pickup_days}\n\n"
+                f"Check the official link for your specific schedule!"
+            )
+        
+        elif resource_key == "transit":
+            provider = service_info.get('provider', 'The local transit authority')
+            response_text = (
+                f"🚌 **Transit for {city_name}:**\n"
+                f"Provider: {provider}\n\n"
+                f"Use the provided links to find routes and schedules!"
+            )
+        
+        elif resource_key == "emergency":
+            non_emergency = service_info.get('non_emergency_phone', 'N/A')
+            response_text = (
+                f"🚨 **Emergency Info for {city_name}:**\n"
+                f"Non-emergency: {non_emergency}\n\n"
+                f"**For life-threatening emergencies, always call 911.**"
+            )
+        
+        elif resource_key == "food_assistance":
+            locations = service_info.get('locations', [])
+            if locations:
+                response_text = (
+                    f"🍽️ **Food Assistance in {city_name}:**\n"
+                    f"Found {len(locations)} food bank(s) or pantry(ies).\n\n"
+                    f"Check the attached data for locations, hours, and contact information!"
+                )
+            else:
+                response_text = (
+                    f"🍽️ **Food Assistance in {city_name}:**\n"
+                    f"Food assistance information is available. Check the attached data for details!"
+                )
+        
+        elif resource_key == "libraries":
+            locations = service_info.get('locations', [])
+            if locations:
+                response_text = (
+                    f"📚 **Libraries in {city_name}:**\n"
+                    f"Found {len(locations)} library(ies).\n\n"
+                    f"Check the attached data for locations, hours, and services!"
+                )
+            else:
+                response_text = (
+                    f"📚 **Libraries in {city_name}:**\n"
+                    f"Library information is available. Check the attached data for details!"
+                )
+        
+        elif resource_key == "shelters":
+            locations = service_info.get('locations', [])
+            if locations:
+                response_text = (
+                    f"🏠 **Shelters in {city_name}:**\n"
+                    f"Found {len(locations)} shelter(s).\n\n"
+                    f"Check the attached data for locations, availability, and contact information!"
+                )
+            else:
+                response_text = (
+                    f"🏠 **Shelters in {city_name}:**\n"
+                    f"Shelter information is available. Check the attached data for details!"
+                )
+        
+        elif resource_key == "community_resources":
+            resources = service_info.get('resources', [])
+            if resources:
+                response_text = (
+                    f"🏛️ **Community Resources in {city_name}:**\n"
+                    f"Found {len(resources)} resource(s).\n\n"
+                    f"Check the attached data for available services and contact information!"
+                )
+            else:
+                response_text = (
+                    f"🏛️ **Community Resources in {city_name}:**\n"
+                    f"Community resource information is available. Check the attached data for details!"
+                )
+        
+        elif resource_key == "health_services":
+            locations = service_info.get('locations', [])
+            if locations:
+                response_text = (
+                    f"🏥 **Health Services in {city_name}:**\n"
+                    f"Found {len(locations)} health service location(s).\n\n"
+                    f"Check the attached data for clinics, hospitals, and pharmacies!"
+                )
+            else:
+                response_text = (
+                    f"🏥 **Health Services in {city_name}:**\n"
+                    f"Health service information is available. Check the attached data for details!"
+                )
+        
+        elif resource_key == "housing_utilities":
+            response_text = (
+                f"🏘️ **Housing & Utilities in {city_name}:**\n"
+                f"Housing and utility information is available.\n\n"
+                f"Check the attached data for housing assistance and utility services!"
+            )
+        
+        elif resource_key == "behavioral_health":
+            resources = service_info.get('resources', [])
+            if resources:
+                # Format behavioral health resources with emphasis on crisis support
+                response_text = f"💚 **Behavioral Health Resources in {city_name}:**\n\n"
+                
+                # Prioritize crisis resources
+                crisis_resources = [r for r in resources if "crisis" in r.get("name", "").lower() or "988" in r.get("phone", "")]
+                other_resources = [r for r in resources if r not in crisis_resources]
+                
+                if crisis_resources:
+                    response_text += "🚨 **Crisis Support (24/7):**\n"
+                    for resource in crisis_resources:
+                        name = resource.get("name", "")
+                        phone = resource.get("phone", "")
+                        link = resource.get("link", "")
+                        response_text += f"• **{name}**"
+                        if phone:
+                            response_text += f" - {phone}"
+                        response_text += "\n"
+                        if link:
+                            response_text += f"  {link}\n"
+                    response_text += "\n"
+                
+                if other_resources:
+                    response_text += "💚 **Local Services:**\n"
+                    for resource in other_resources[:3]:  # Limit to 3
+                        name = resource.get("name", "")
+                        phone = resource.get("phone", "")
+                        link = resource.get("link", "")
+                        response_text += f"• **{name}**"
+                        if phone:
+                            response_text += f" - {phone}"
+                        response_text += "\n"
+                        if link:
+                            response_text += f"  {link}\n"
+                
+                response_text += "\n💡 **Remember:** For immediate crisis, call 988 or 911."
+            else:
+                response_text = (
+                    f"💚 **Behavioral Health Resources in {city_name}:**\n"
+                    f"Behavioral health information is available. Check the attached data for details!\n\n"
+                    f"💡 **For immediate crisis support:**\n"
+                    f"• National Suicide Prevention Lifeline: 988\n"
+                    f"• Crisis Text Line: Text HOME to 741741\n"
+                    f"• For life-threatening emergencies: 911"
+                )
+        
+        else:
+            response_text = f"Information found for {resource_key.replace('_', ' ')}, but details aren't available yet."
+        
+        return {
+            "tool": resource_key,
+            "city": city_name,
+            "tenant_id": tenant_id,
+            "response": response_text,
+            "data": service_info
+        }
+    
+    except FileNotFoundError:
+        logger.warning(f"Resource data file not found for {tenant_id}")
+        return {
+            "tool": "resource_loader",
+            "city": city_name,
+            "response": (
+                f"Resource data for {city_name} isn't available yet. "
+                f"Check back soon! 🏛️"
+            ),
+            "error": "Resource data file not found"
+        }
+    
+    except Exception as e:
+        logger.error(f"Resource query error: {e}", exc_info=True)
+        return {
+            "tool": "resource_loader",
+            "city": city_name,
+            "response": (
+                f"I had trouble loading resource data for {city_name}. "
+                f"Try again soon! 🏛️"
+            ),
+            "error": str(e)
+        }
+
+
+# ============================================================
+# UNKNOWN QUERY HANDLER
+# ============================================================
+
+def _handle_unknown_query(city_name: str) -> Dict[str, Any]:
+    """
+    ❓ Fallback for queries that don't match any tool.
+    """
+    logger.info(f"❓ Unknown query for {city_name}")
+    
+    return {
+        "tool": "unknown",
+        "city": city_name,
+        "response": (
+            "I'm not sure which civic service you're asking about. "
+            "Try asking about weather, events, trash, or transit! 💬"
+        )
+    }
+
+
+# ============================================================
+# HEALTH CHECK & DIAGNOSTICS
+# ============================================================
+
+def get_tool_agent_health() -> Dict[str, Any]:
+    """
+    📊 Returns tool agent health status.
+    
+    Used by the main application health check endpoint.
+    """
+    return {
+        "status": "operational",
+        "service_availability": {
+            "weather_agent": WEATHER_AGENT_AVAILABLE,
+            "location_utils": LOCATION_UTILS_AVAILABLE
+        },
+        "statistics": {
+            "total_requests": _tool_request_count,
+            "weather_requests": _weather_request_count,
+            "event_requests": _event_request_count,
+            "resource_requests": _resource_request_count
+        },
+        "supported_queries": [
+            "weather",
+            "events",
+            "trash_and_recycling",
+            "transit",
+            "emergency"
+        ]
+    }
+
+
+# ============================================================
+# TESTING
+# ============================================================
+
+if __name__ == "__main__":
+    """🧪 Test tool agent functionality"""
+    import asyncio
+    
+    print("=" * 60)
+    print("🧪 Testing Tool Agent")
+    print("=" * 60)
+    
+    # Display service availability
+    print("\n📊 Service Availability:")
+    print(f"  Weather Agent: {'✅' if WEATHER_AGENT_AVAILABLE else '❌'}")
+    print(f"  Location Utils: {'✅' if LOCATION_UTILS_AVAILABLE else '❌'}")
+    
+    print("\n" + "=" * 60)
+    
+    test_queries = [
+        {
+            "name": "Weather query with context",
+            "input": "What's the weather?",
+            "lat": 33.7490,
+            "lon": -84.3880,
+            "context": {"tenant_id": "atlanta"}
+        },
+        {
+            "name": "Events query with context",
+            "input": "show me local events",
+            "lat": None,
+            "lon": None,
+            "context": {"tenant_id": "atlanta"}
+        },
+        {
+            "name": "Trash query with context",
+            "input": "When is trash pickup?",
+            "lat": None,
+            "lon": None,
+            "context": {"tenant_id": "atlanta"}
+        }
+    ]
+    
+    async def run_tests():
+        for i, query in enumerate(test_queries, 1):
+            print(f"\n--- Test {i}: {query['name']} ---")
+            print(f"Query: {query['input']}")
+            print(f"Context: {query.get('context', {})}")
+            
+            try:
+                result = await handle_tool_request(
+                    user_input=query["input"],
+                    role="test_user",
+                    lat=query.get("lat"),
+                    lon=query.get("lon"),
+                    context=query.get("context", {})
+                )
+                
+                print(f"Tool: {result.get('tool')}")
+                print(f"City: {result.get('city')}")
+                print(f"Tenant ID: {result.get('tenant_id')}")
+                
+                response = result.get('response')
+                if isinstance(response, str):
+                    print(f"Response: {response[:150]}...")
+                else:
+                    print(f"Response: [Dict with {len(response)} keys]")
+                
+                if result.get('response_time_ms'):
+                    print(f"Response time: {result['response_time_ms']:.0f}ms")
+                
+            except Exception as e:
+                print(f"❌ Error: {e}")
+    
+    asyncio.run(run_tests())
+    
+    print("\n" + "=" * 60)
+    print("📊 Final Statistics:")
+    health = get_tool_agent_health()
+    for key, value in health["statistics"].items():
+        print(f"  {key}: {value}")
+    
+    print("\n" + "=" * 60)
+    print("✅ Tests complete")
+    print("=" * 60)