{ "city": "Norfolk", "state": "Virginia", "tenant_id": "norfolk_va", "legal_notes": { "behavioral_health": "state_posts_only", "csb_authority": "state", "events_source": "city_official_site", "transit_source": "city", "trash_source": "city", "public_safety_source": "city", "warming_center_authority": "city", "sexual_health_authority": "state" }, "official_links": { "city_homepage": "https://www.norfolk.gov/", "events_calendar": "https://www.norfolk.gov/Calendar", "public_works": "https://www.norfolk.gov/PublicWorks", "transit": "https://www.gohrt.com/", "libraries": "https://www.norfolkpubliclibrary.org/", "parks_and_recreation": "https://www.norfolk.gov/ParksRec", "emergency_management": "https://www.norfolk.gov/EmergencyManagement", "warming_centers": "https://www.norfolk.gov/Home/Components/News/News/15568/672" }, "services": { "behavioral_health": { "allowed": true, "authority": "state", "resources": [ { "name": "Virginia Department of Behavioral Health and Developmental Services", "link": "https://www.dbhds.virginia.gov/", "phone": "800-273-8255", "notes": "Statewide crisis line for mental health, substance use, and developmental disability crises. Penny should gently steer people here if they mention a crisis." }, { "name": "Norfolk Community Services Board", "link": "https://www.norfolkcsb.org/", "phone": "757-664-7000", "notes": "Local CSB providing mental health, substance abuse, and developmental disability services for Norfolk residents." } ] }, "sexual_health": { "allowed": true, "authority": "state", "resources": [ { "name": "Virginia Department of Health – STD Program", "link": "https://www.vdh.virginia.gov/std/", "phone": "757-683-2741", "notes": "State program that supports STD testing and treatment across all Virginia counties." }, { "name": "Norfolk Health Department – Sexual Health Clinic", "link": "https://www.vdh.virginia.gov/norfolk/", "phone": "757-683-2741", "notes": "Local health department clinic offering STI testing and treatment for Norfolk residents." } ] }, "warming_and_cooling_centers": { "authority": "city", "resources": [ { "name": "Norfolk Recreation Centers – Warming Center", "address": "Varies by activation", "season": "winter", "link": "https://www.norfolk.gov/ParksRec", "notes": "City recreation centers are activated as temporary warming centers during extreme cold weather. Penny should remind users to check for current activation alerts or call ahead." }, { "name": "Norfolk Public Library Branches – Cooling Center", "address": "Varies by branch", "season": "summer", "link": "https://www.norfolkpubliclibrary.org/", "notes": "Public library branches serve as cooling centers during extreme heat. Check with individual branches for activation status." } ] }, "trash_and_recycling": { "authority": "city", "pickup_days": "Varies by address. Residents should check their collection schedule on the city website or call Public Works.", "holiday_schedule_link": "https://www.norfolk.gov/PublicWorks" }, "transit": { "authority": "city", "provider": "Hampton Roads Transit (HRT)", "routes_link": "https://www.gohrt.com/routes/", "planner_link": "https://www.gohrt.com/" }, "emergency": { "authority": "city", "alerts_link": "https://www.norfolk.gov/EmergencyManagement", "non_emergency_phone": "757-441-5610", "emergency_management_link": "https://www.norfolk.gov/EmergencyManagement" }, "libraries": { "authority": "city", "resources": [ { "branch": "Norfolk Public Library – Slover Library", "address": "235 E Plume St, Norfolk, VA 23510", "link": "https://www.norfolkpubliclibrary.org/", "notes": "Main branch of the Norfolk Public Library system. Great place for computer access, study space, and community programs." }, { "branch": "Norfolk Public Library – Larchmont Branch", "address": "6525 Hampton Blvd, Norfolk, VA 23508", "link": "https://www.norfolkpubliclibrary.org/", "notes": "Neighborhood branch library serving the Larchmont area with programs and services." } ] }, "food_assistance": { "authority": "city", "resources": [ { "name": "Foodbank of Southeastern Virginia and the Eastern Shore", "address": "800 Tidewater Dr, Norfolk, VA 23504", "link": "https://foodbankonline.org/", "phone": "757-627-6599", "notes": "Regional food bank serving Norfolk and surrounding areas. Provides food assistance and operates food pantries throughout the region." }, { "name": "Norfolk Emergency Shelter Team (NEST)", "address": "Varies by location", "link": "https://www.nestnorfolk.org/", "phone": "757-622-6400", "notes": "Provides emergency shelter and food assistance for individuals experiencing homelessness. Locations vary by season." } ] }, "shelters": { "authority": "city", "resources": [ { "name": "Norfolk Emergency Shelter Team (NEST)", "address": "Varies by location", "link": "https://www.nestnorfolk.org/", "phone": "757-622-6400", "notes": "Emergency shelter services for individuals experiencing homelessness. Locations and availability vary by season and capacity." }, { "name": "Union Mission Ministries", "address": "5100 E Virginia Beach Blvd, Norfolk, VA 23502", "link": "https://www.unionmissionministries.org/", "phone": "757-627-8686", "notes": "Provides emergency shelter, meals, and support services for men, women, and families." } ] }, "health_services": { "authority": "city", "resources": [ { "name": "Norfolk Community Health Center", "address": "606 E Princess Anne Rd, Norfolk, VA 23510", "link": "https://www.norfolkchc.org/", "phone": "757-622-2200", "notes": "Community health center providing primary care, dental, and behavioral health services on a sliding fee scale." }, { "name": "Sentara Norfolk General Hospital", "address": "600 Gresham Dr, Norfolk, VA 23507", "link": "https://www.sentara.com/", "phone": "757-388-3000", "notes": "Major hospital providing emergency and comprehensive medical services." } ] }, "community_centers": { "authority": "city", "resources": [ { "name": "Norfolk Recreation Center – Huntersville", "address": "830 Goff St, Norfolk, VA 23504", "link": "https://www.norfolk.gov/ParksRec", "notes": "Recreation center with community programming, youth activities, and senior programs." }, { "name": "Norfolk Recreation Center – Barron Black", "address": "1000 E Tanners Creek Dr, Norfolk, VA 23518", "link": "https://www.norfolk.gov/ParksRec", "notes": "Neighborhood recreation center offering fitness classes, youth programs, and community events." } ] } } }