pranit_churn_application / data /models /ltv_feature_importance.csv
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feature,importance
tenure_months_y,0.3239845925799207
tenure_months_x,0.2746354368606078
total_revenue_x,0.11821116795284461
total_revenue_y,0.10613986358587005
avg_monthly_revenue,0.07955488882238393
arpu,0.06060366630593919
avg_bill_amount,0.03575068489217384
monthly_plan_cost_x,0.0010553440212846797
billing_periods,6.11951500841308e-05
monthly_plan_cost_y,1.503190273801748e-06
max_bill_amount,1.1610729370107107e-06
total_overage,9.957284142281584e-08
total_roaming_min,7.750413649937797e-08
zip_code,5.7786708347528234e-08
churn_probability,4.061068121355601e-08
total_data_gb,2.947902544001635e-08
avg_download_speed,2.8109555576044805e-08
avg_connection_time,2.4021565708949185e-08
avg_payment_days_y,1.994957172798459e-08
number_of_lines,1.772177512006317e-08
recent_billing_trend,1.491495097830759e-08
avg_daily_voice_min,1.0538906796906579e-08
total_roaming,9.90533625691273e-09
credit_score,9.900271804619213e-09
data_overage_charge,7.404756708304807e-09
device_age_months,7.038819536253136e-09
voice_overage_charge,6.919037911835877e-09
avg_payment_days_x,5.5646976363447545e-09
total_data_overage,4.786389142911716e-09
days_to_contract_end,4.375566894235601e-09
age,3.739178113966209e-09
total_sms,3.2350104540719638e-09
complaint_Network Coverage,2.4177621004772584e-09
total_voice_min,2.380791562846248e-09
quality_events_count,2.311986220158468e-09
revenue_std,2.1835676757720286e-09
has_no_contract,9.573798737810243e-10
revenue_volatility,6.224266133248666e-10
churn_risk_score,6.195425982884673e-10
sentiment_negative,3.156751510579822e-10
roaming_charges,2.6046560982283706e-10
avg_upload_speed,2.1270464288105915e-10
avg_mos_score,1.726574515816164e-10
call_drops,3.192354309687541e-11
service_call_count,1.4020770451352543e-14
months_with_data_overage,0.0
unresolved_rate,0.0
months_with_roaming,0.0
complaint_Billing Issue,0.0
avg_satisfaction,0.0
total_service_calls,0.0
complaint_Call Drops,0.0
avg_csat_score,0.0
total_escalations,0.0
late_payments,0.0
service_calls_last_30_days,0.0
avg_resolution_time,0.0
escalation_count,0.0
resolution_rate,0.0
total_voice_overage,0.0
referral_count,0.0
complaint_Connectivity,0.0
video_quality_Poor,0.0
complaint_Customer Service,0.0
contract_expiring_soon,0.0
sentiment_positive,0.0
avg_daily_data_gb,0.0
data_volatility,0.0
max_daily_data_gb,0.0
complaint_Technical Support,0.0
complaint_Slow Data Speed,0.0
voice_volatility,0.0
max_daily_voice_min,0.0
complaint_Roaming Charges,0.0
complaint_Plan Change,0.0
total_intl_min,0.0
usage_days_tracked,0.0
avg_jitter,0.0
total_buffering_events,0.0
complaint_Device Problem,0.0
video_quality_Excellent,0.0
video_quality_Fair,0.0
video_quality_Good,0.0
sentiment_neutral,0.0
avg_daily_sms,0.0