| sidebar_position: 7 | |
| slug: /message_component | |
| # Message component | |
| A component that sends out a static message. | |
| A **Message** component sends out a static message. If multiple messages are supplied, it randomly selects one to send. | |
| ## Configurations | |
| ### Messages | |
| The message to send out. | |
| Click **+ Add message** to add message options. When multiple messages are supplied, the **Message** component randomly selects one to send. | |
| ## Examples | |
| Explore our customer service agent template, where the **Message** component (component ID: **What else?**) randomly sends out a message to the user interface if the user inputs is related to personal contact information: | |
| 1. Click the **Agent** tab at the top center of the page to access the **Agent** page. | |
| 2. Click **+ Create agent** on the top right of the page to open the **agent template** page. | |
| 3. On the **agent template** page, hover over the **Customer service** card and click **Use this template**. | |
| 4. Name your new agent and click **OK** to enter the workflow editor. | |
| 5. Click on the **Message** component to display its **Configuration** window. |