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# Dataset: Dados/marketing_campaign.csv
import os
import numpy as np
import pandas as pd
import streamlit as st
import altair as alt
from typing import List, Tuple
from sklearn.model_selection import train_test_split
from sklearn.compose import ColumnTransformer
from sklearn.preprocessing import OneHotEncoder, StandardScaler
from sklearn.pipeline import Pipeline
from sklearn.impute import SimpleImputer
from sklearn.metrics import (
roc_auc_score, accuracy_score, confusion_matrix, roc_curve,
r2_score, mean_squared_error
)
from sklearn.linear_model import LogisticRegression, LinearRegression
import statsmodels.api as sm
st.set_page_config(page_title="Inferência Estatística", layout="wide")
st.title("Inferência Estatística — Reclamações de Clientes")
st.caption("Escolha o **alvo** e as **variáveis explicativas** na barra lateral (esquerda) e obtenha a inferência estatística.")
DATA_PATH = "Dados/marketing_campaign.csv"
# ---------- Utilidades ----------
@st.cache_data(show_spinner=False)
def load_csv_try(path: str) -> pd.DataFrame:
"""Lê CSV tentando separadores: vírgula, ponto-e-vírgula e tab."""
for sep in [",", ";", "\t"]:
try:
df = pd.read_csv(path, sep=sep, encoding="utf-8")
if sep != "\t" and df.shape[1] == 1:
continue
return df
except Exception:
continue
return pd.read_csv(path, sep=None, engine="python")
def split_num_cat(df: pd.DataFrame, exclude: List[str]) -> Tuple[List[str], List[str]]:
num_cols = [c for c in df.columns if c not in exclude and np.issubdtype(df[c].dtype, np.number)]
cat_cols = [c for c in df.columns if c not in exclude and (df[c].dtype == "object" or df[c].dtype.name == "category")]
return num_cols, cat_cols
def is_binary_series(s: pd.Series) -> bool:
vals = pd.unique(s.dropna())
return len(vals) == 2 or s.dtype == bool
def coerce_numeric_series(s: pd.Series) -> pd.Series:
"""Tenta converter strings numéricas para float (lida com vírgula decimal)."""
if np.issubdtype(s.dtype, np.number):
return s.astype(float)
tmp = s.astype(str).str.replace(r"[.\s]", "", regex=True).str.replace(",", ".", regex=False)
return pd.to_numeric(tmp, errors="coerce")
def engineer_features(df: pd.DataFrame) -> pd.DataFrame:
"""Engenharia minimalista para o dataset padrão do Kaggle."""
out = df.copy()
# Tenure (dias desde Dt_Customer)
if "Dt_Customer" in out.columns:
out["Dt_Customer"] = pd.to_datetime(out["Dt_Customer"], errors="coerce", dayfirst=True)
out["TenureDays"] = (pd.Timestamp("today").normalize() - out["Dt_Customer"]).dt.days
# Total gasto (Mnt*)
mnt_cols = [c for c in out.columns if c.startswith("Mnt")]
if mnt_cols:
out["TotalMnt"] = out[mnt_cols].sum(axis=1)
# Compras totais e participações
buy_cols = [c for c in ["NumWebPurchases", "NumCatalogPurchases", "NumStorePurchases"] if c in out.columns]
if buy_cols:
out["TotalPurchases"] = out[buy_cols].sum(axis=1)
if "NumWebPurchases" in out.columns:
out["OnlineShare"] = out["NumWebPurchases"] / out["TotalPurchases"].replace(0, np.nan)
if "NumDealsPurchases" in out.columns:
out["PromoShare"] = out["NumDealsPurchases"] / out["TotalPurchases"].replace(0, np.nan)
# Ticket médio
if "TotalMnt" in out.columns and "TotalPurchases" in out.columns:
out["AvgTicket"] = out["TotalMnt"] / out["TotalPurchases"].replace(0, np.nan)
# Diversidade de cesta (quantos tipos Mnt*>0)
if mnt_cols:
out["BasketDiversity"] = (out[mnt_cols] > 0).sum(axis=1)
return out
def build_preprocessor(num_cols: List[str], cat_cols: List[str]) -> ColumnTransformer:
"""Imputação + padronização (num) e OHE drop='first' (cat) para evitar colinearidade."""
num_pipe = Pipeline([
("imp", SimpleImputer(strategy="median")),
("scaler", StandardScaler())
])
cat_pipe = Pipeline([
("imp", SimpleImputer(strategy="most_frequent")),
("ohe", OneHotEncoder(handle_unknown="ignore", drop="first", sparse_output=False))
])
return ColumnTransformer([
("num", num_pipe, num_cols),
("cat", cat_pipe, cat_cols)
])
def get_feature_names(pre: ColumnTransformer, num_cols: List[str], cat_cols: List[str]) -> List[str]:
names = list(num_cols)
if cat_cols:
ohe = pre.named_transformers_["cat"].named_steps["ohe"]
names.extend(list(ohe.get_feature_names_out(cat_cols)))
return names
def fit_inference(model_type: str, X_design: pd.DataFrame, y: pd.Series):
"""Ajusta a inferência (statsmodels): Logit p/ binário; OLS p/ contínuo."""
X_sm = sm.add_constant(X_design, has_constant="add")
if model_type == "logit":
res = sm.Logit(y.values, X_sm).fit(disp=False)
or_vals = np.exp(res.params)
or_ci = np.exp(res.conf_int())
tbl = pd.DataFrame({
"feature": res.params.index,
"coef": res.params.values,
"std_err": res.bse.values,
"z/t": res.tvalues.values if hasattr(res, "tvalues") else res.tvalues,
"p_value": res.pvalues.values,
"ci_low": res.conf_int()[0].values,
"ci_high": res.conf_int()[1].values,
"odds_ratio": or_vals.values,
"or_ci_low": or_ci[0].values,
"or_ci_high": or_ci[1].values
})
else:
res = sm.OLS(y.values, X_sm).fit()
conf = res.conf_int()
tbl = pd.DataFrame({
"feature": res.params.index,
"coef": res.params.values,
"std_err": res.bse.values,
"z/t": res.tvalues.values,
"p_value": res.pvalues.values,
"ci_low": conf[0].values,
"ci_high": conf[1].values
})
return res, tbl
def recs_from_inference(tbl: pd.DataFrame, model_type: str, k: int = 5):
"""Gera recomendações (item e) a partir dos efeitos significativos (p<0.05), ignorando 'const'."""
df = tbl[tbl["feature"] != "const"].copy()
df = df.sort_values(["p_value", "z/t"], ascending=[True, False])
core = df[df["p_value"] < 0.05].head(k)
out = []
for _, r in core.iterrows():
feat = r["feature"]
sign = np.sign(r["coef"])
if model_type == "logit":
or_txt = f"(OR≈{r['odds_ratio']:.2f}, IC95% {r['or_ci_low']:.2f}–{r['or_ci_high']:.2f}, p={r['p_value']:.3g})"
if sign > 0:
out.append(f" **Reduzir exposição associada a `{feat}`** {or_txt}, pois aumento nessa variável eleva a probabilidade do alvo.")
else:
out.append(f" **Fortalecer fatores ligados a `{feat}`** {or_txt}, pois valores maiores reduzem a probabilidade do alvo.")
else:
eff = f"(β≈{r['coef']:.3g}, IC95% {r['ci_low']:.2g}–{r['ci_high']:.2g}, p={r['p_value']:.3g})"
if sign > 0:
out.append(f" **Mitigar o crescimento de `{feat}`** {eff}, pois contribui positivamente para o aumento do alvo.")
else:
out.append(f" **Aumentar `{feat}`** {eff}, pois está associado à redução do alvo.")
# trilhas transversais
out.append(" **Testes A/B** nas variáveis mais significativas para validar impacto causal.")
out.append(" **Melhorar FCR/primeiro contato** nas causas evidenciadas pelos top fatores.")
out.append(" **Feedback a Produto/Qualidade** guiado pelos efeitos com evidência estatística robusta.")
return out[:k+3]
# ---------- Sidebar (lado esquerdo) ----------
with st.sidebar:
st.header("Configuração")
if not os.path.exists(DATA_PATH):
st.error(f"Arquivo não encontrado: `{DATA_PATH}`. Suba o CSV em `Dados/`.")
st.stop()
df_raw = load_csv_try(DATA_PATH)
df_eng = engineer_features(df_raw)
with st.sidebar:
st.markdown("**Alvo (variável dependente):**")
all_cols = df_eng.columns.tolist()
# Alvo padrão fixo: Response (se existir). Caso contrário, mesma lógica de fallback.
if "Response" in all_cols:
default_target = "Response"
else:
default_target = None
for c in all_cols:
if is_binary_series(df_eng[c]): default_target = c; break
if default_target is None:
for c in all_cols:
if np.issubdtype(df_eng[c].dtype, np.number): default_target = c; break
target_col = st.selectbox("Alvo (y)", options=all_cols, index=all_cols.index(default_target) if default_target in all_cols else 0)
# Variáveis explicativas
exclude = [target_col]
num_cols_all, cat_cols_all = split_num_cat(df_eng, exclude=exclude)
# X padrão alinhado ao Colab (só incluir se existir na base)
preferred_defaults = [
"Income", "Recency", "Education", "Marital_Status",
"TenureDays", "TotalMnt", "TotalPurchases",
"OnlineShare", "PromoShare", "AvgTicket", "BasketDiversity",
"NumWebVisitsMonth"
]
default_X = [c for c in preferred_defaults if c in (num_cols_all + cat_cols_all)]
with st.sidebar:
st.markdown("**Variáveis explicativas (X):**")
# Se nada dos preferidos existir, cai no fallback antigo (algumas num + categ)
if not default_X:
engineered_first = [c for c in ["TenureDays","TotalMnt","TotalPurchases","OnlineShare","PromoShare","AvgTicket","BasketDiversity"] if c in num_cols_all]
default_X = engineered_first + [c for c in num_cols_all if c not in engineered_first][:5] + cat_cols_all[:3]
selected_feats = st.multiselect("Selecione X", options=(num_cols_all + cat_cols_all), default=default_X)
test_size = st.slider("Proporção de teste", 0.1, 0.4, 0.2, 0.05)
random_state = st.number_input("Random seed", value=42, step=1)
if len(selected_feats) == 0:
st.warning("Selecione pelo menos uma variável explicativa.")
st.stop()
# ---------- Amostra ----------
st.markdown("### Amostra dos dados")
st.dataframe(df_eng[[target_col] + selected_feats].head(12), use_container_width=True)
# ---------- Preparação do alvo ----------
y_raw = df_eng[target_col]
# 1) tenta identificar binário diretamente
is_bin = is_binary_series(y_raw)
# 2) se não binário, tenta numérico (coerção segura)
y_numeric_try = coerce_numeric_series(y_raw) if not is_bin else None
is_numeric_ok = False
if not is_bin and y_numeric_try is not None:
conv_rate = y_numeric_try.notna().mean()
is_numeric_ok = conv_rate >= 0.8
# 3) se não binário e não numérico, vira categórico multi-classe → one-vs-rest
with st.sidebar:
positive_class = None
if not is_bin and not is_numeric_ok:
uniq_vals = sorted(pd.unique(y_raw.dropna()).tolist(), key=lambda x: str(x))
st.markdown("**Alvo categórico com múltiplas classes**")
positive_class = st.selectbox("Classe 'positiva' (one-vs-rest)", options=uniq_vals, index=0)
st.caption("O modelo fará Logit para a classe escolhida vs. as demais.")
# ---------- Montagem de y conforme os casos ----------
if is_bin:
if not np.issubdtype(y_raw.dtype, np.number):
uniq = sorted(pd.unique(y_raw.dropna()).tolist(), key=lambda x: str(x))
y = y_raw.replace({uniq[0]: 0, uniq[1]: 1}).astype(int)
else:
y = y_raw.astype(int)
model_type = "logit"
elif is_numeric_ok:
y = y_numeric_try.astype(float)
model_type = "ols"
else:
y = (y_raw == positive_class).astype(int)
model_type = "logit"
# Alinha df aos y válidos
mask_valid = y.notna()
df_model = df_eng.loc[mask_valid].copy()
y = y.loc[mask_valid]
X = df_model[selected_feats].copy()
# ---------- Pré-processamento e treino ----------
sel_num = [c for c in selected_feats if np.issubdtype(X[c].dtype, np.number)]
sel_cat = [c for c in selected_feats if (X[c].dtype == "object" or X[c].dtype.name == "category")]
pre = build_preprocessor(sel_num, sel_cat)
quick_est = LogisticRegression(max_iter=200) if model_type == "logit" else LinearRegression()
pipe = Pipeline([("pre", pre), ("est", quick_est)])
X_train, X_test, y_train, y_test = train_test_split(
X, y, test_size=test_size, random_state=random_state,
stratify=y if model_type == "logit" else None
)
with st.spinner("Treinando e construindo matriz de design..."):
pipe.fit(X_train, y_train)
pre_fit = pipe.named_steps["pre"].fit(X_train, y_train)
X_train_design = pre_fit.transform(X_train)
# nomes das features após OHE
ohe_names = []
if sel_cat:
ohe_names = list(pre_fit.named_transformers_["cat"].named_steps["ohe"].get_feature_names_out(sel_cat))
feat_names = sel_num + ohe_names
X_train_df = pd.DataFrame(X_train_design, columns=feat_names)
# ---------- Inferência (item e) ----------
st.markdown("## Inferência estatística")
with st.spinner("Ajustando modelo de inferência (statsmodels)..."):
res, infer_tbl = fit_inference(model_type, X_train_df, y_train)
if model_type == "logit":
if positive_class is not None:
st.caption(f"Modelo: **Logit** (one-vs-rest). Classe positiva: **{positive_class}**.")
else:
st.caption("Modelo: **Logit** (alvo binário). Coeficientes em log-odds; exibimos **odds ratios** e IC 95%.")
cols_show = ["feature","coef","std_err","z/t","p_value","ci_low","ci_high","odds_ratio","or_ci_low","or_ci_high"]
else:
st.caption("Modelo: **OLS** (alvo contínuo). Coeficientes, erros-padrão, estatística t e IC 95%.")
cols_show = ["feature","coef","std_err","z/t","p_value","ci_low","ci_high"]
st.dataframe(infer_tbl[cols_show].round(4), use_container_width=True)
# ---------- Métricas ----------
st.markdown("### Desempenho do modelo")
if model_type == "logit":
y_proba = pipe.predict_proba(X_test)[:, 1] if hasattr(pipe.named_steps["est"], "predict_proba") else pipe.predict(X_test)
y_pred = (y_proba >= 0.5).astype(int)
auc = roc_auc_score(y_test, y_proba)
acc = accuracy_score(y_test, y_pred)
c1, c2 = st.columns(2)
with c1: st.metric("AUC (ROC)", f"{auc:.3f}")
with c2: st.metric("Acurácia (0.5)", f"{acc:.3f}")
cm = confusion_matrix(y_test, y_pred)
st.markdown("**Matriz de confusão (teste)**")
st.dataframe(pd.DataFrame(cm, index=["Real 0","Real 1"], columns=["Pred 0","Pred 1"]), use_container_width=True)
fpr, tpr, _ = roc_curve(y_test, y_proba)
roc_data = pd.DataFrame({"fpr": fpr, "tpr": tpr})
roc_chart = alt.Chart(roc_data).mark_line().encode(x="fpr:Q", y="tpr:Q").properties(height=250, width=380)
diag = alt.Chart(pd.DataFrame({"x":[0,1],"y":[0,1]})).mark_line(strokeDash=[4,4]).encode(x="x", y="y")
st.altair_chart(roc_chart + diag, use_container_width=True)
else:
y_pred = pipe.predict(X_test)
r2 = r2_score(y_test, y_pred)
rmse = mean_squared_error(y_test, y_pred, squared=False)
c1, c2 = st.columns(2)
with c1: st.metric("R² (teste)", f"{r2:.3f}")
with c2: st.metric("RMSE (teste)", f"{rmse:.3f}")
# ---------- Força dos efeitos ----------
st.markdown("### Força dos efeitos (|t/z|)")
eff_df = infer_tbl[infer_tbl["feature"] != "const"].copy()
eff_df["effect_strength"] = eff_df["z/t"].abs()
eff_chart = alt.Chart(eff_df.sort_values("effect_strength", ascending=False).head(20)).mark_bar().encode(
x=alt.X("effect_strength:Q", title="|estatística t/z|"),
y=alt.Y("feature:N", sort='-x', title="Variável")
).properties(height=420)
st.altair_chart(eff_chart, use_container_width=True)
# ---------- Predição interativa ----------
st.markdown("## Predição interativa")
st.caption("Ajuste valores para X e veja a probabilidade (Logit) ou valor previsto (OLS).")
with st.form("pred_form"):
cols = st.columns(3)
user_inputs = {}
for i, col in enumerate(selected_feats):
with cols[i % 3]:
if col in [c for c in selected_feats if np.issubdtype(X[c].dtype, np.number)]:
q1, q5, q95, q99 = X_train[col].quantile([0.01,0.05,0.95,0.99])
default_val = float(np.nan_to_num(X_train[col].median(), nan=0.0))
user_inputs[col] = st.number_input(
f"{col}", value=default_val,
help=f"Faixa típica ~ {q5:.2f}–{q95:.2f} (1–99%: {q1:.2f}–{q99:.2f})"
)
else:
opts = sorted([str(x) for x in X_train[col].dropna().unique().tolist()])[:50]
user_inputs[col] = st.selectbox(f"{col}", options=opts if opts else [""], index=0 if opts else 0)
submitted = st.form_submit_button("Calcular")
if submitted:
x_new = pd.DataFrame([user_inputs])
x_new_proc = pre_fit.transform(x_new)
x_new_df = pd.DataFrame(x_new_proc, columns=feat_names)
X_sm_new = sm.add_constant(x_new_df, has_constant="add")
y_hat = float(res.predict(X_sm_new)[0])
if model_type == "logit":
st.success(f"Probabilidade prevista do alvo: **{y_hat:.2%}**")
else:
st.success(f"Valor previsto do alvo: **{y_hat:.4g}**")
# ---------- Recomendações (item e) ----------
st.markdown("## Recomendações estratégicas (Item e)")
for r in recs_from_inference(infer_tbl, model_type=model_type, k=5):
st.markdown("- " + r)
st.markdown("---")
st.caption("Controles na barra lateral (esquerda) • Dados: `Dados/marketing_campaign.csv` • Inferência conforme item (e).") |