ai-helpdesk-api / data /low_confidence_log.json
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[
{
"text": "hi",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2762,
"timestamp": "2026-02-24T18:38:18.723799Z"
},
{
"text": "ok thanks bye\n",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.1192,
"timestamp": "2026-02-24T18:38:51.703959Z"
},
{
"text": "my screen is having some issues\n",
"ocr_text": "",
"predicted_category": "Hardware",
"predicted_subcategory": "Monitor Problem",
"confidence": 0.5965,
"timestamp": "2026-02-24T18:39:25.958372Z"
},
{
"text": "Hello To exit full screen; press and hold Esc My BZB Network PROVIDER REFER & EARN BLOG SIGN IN GET STARTED Search Instagram Caption Ideas for Marketers: Fresh Strategies for Engagement MAY 13, 2025 DIGITAL MARKETING, UNCATEGORIZED Search Recent Posts Snapchat Ads: Worth It In 2025? Confirmation Email for shipping:17 Top Ideas That Work Shopify Store: Proven Ways to Increase Traffic Ecommerce A/B Testing: The Ultimate Guide for Mid Marketers Search Ads Strategies for Modern Marketers Recent Comments Jagan P on Expense Reduction Services are Essential for Growing Businesses Jagan P on Digitizing Media Services is the Secret Weapon for SMBs Jagan P on Email Personalization Strategies for ** The screenshot *doesn't* depict a technical problem. It's a normal webpage display. The user likely reported this screenshot *because* something is wrong, but the image itself doesn't show the issue. It's possible the user is reporting that the page is loading incorrectly, is missing content, or has other issues not visible in the screenshot. Without further context, it's impossible to determine the actual problem.",
"ocr_text": "To exit full screen; press and hold Esc My BZB Network PROVIDER REFER & EARN BLOG SIGN IN GET STARTED Search Instagram Caption Ideas for Marketers: Fresh Strategies for Engagement MAY 13, 2025 DIGITAL MARKETING, UNCATEGORIZED Search Recent Posts Snapchat Ads: Worth It In 2025? Confirmation Email for shipping:17 Top Ideas That Work Shopify Store: Proven Ways to Increase Traffic Ecommerce A/B Testing: The Ultimate Guide for Mid Marketers Search Ads Strategies for Modern Marketers Recent Comments Jagan P on Expense Reduction Services are Essential for Growing Businesses Jagan P on Digitizing Media Services is the Secret Weapon for SMBs Jagan P on Email Personalization Strategies for",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.3542,
"timestamp": "2026-02-24T19:25:43.032434Z"
},
{
"text": "hi",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2762,
"timestamp": "2026-02-24T19:27:11.940816Z"
},
{
"text": "hi",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2762,
"timestamp": "2026-02-24T19:49:36.178572Z"
},
{
"text": "help How to optimise your Linkedln profile from scratch? | Step by step explained EXAMPLE (HEADLINE SECTION) \"SENIOR MARKETING MANAGER DRIVING STRATEGIC CAMPAIGNS FOR BRAND GROWTH WITH EXPERTISE IN MARKETING ANALYTICS\" \"DATA SCIENTIST LEVERAGING DATA TO DRIVE BUSINESS INSIGHTS AND INNOVATION USING MACHINE LEARNING ALGORITHMS' \"EXPERIENCED SOFTWARE ENGINEER SPECIALIZING IN FULL-STACK DEVELOPMENT WITH PROFICIENCY IN JAVASCRIPT FRAMEWORKS\" HR BUSINESS PARTNER BUILDING STRONG RELATIONSHIPS FOR ORGANIZATIONAL SUCCESS THROUGH HRIS IMPLEMENTATI 1.48 4.39 Cover Photo Scroll for details cC I4K # ** The screenshot doesn't depict a technical *problem*. It's a tutorial showing examples of how to write a good LinkedIn headline. There is no error message or indication of a malfunction. The user likely shared this to illustrate a point within the tutorial, not to report an issue.",
"ocr_text": "How to optimise your Linkedln profile from scratch? | Step by step explained EXAMPLE (HEADLINE SECTION) \"SENIOR MARKETING MANAGER DRIVING STRATEGIC CAMPAIGNS FOR BRAND GROWTH WITH EXPERTISE IN MARKETING ANALYTICS\" \"DATA SCIENTIST LEVERAGING DATA TO DRIVE BUSINESS INSIGHTS AND INNOVATION USING MACHINE LEARNING ALGORITHMS' \"EXPERIENCED SOFTWARE ENGINEER SPECIALIZING IN FULL-STACK DEVELOPMENT WITH PROFICIENCY IN JAVASCRIPT FRAMEWORKS\" HR BUSINESS PARTNER BUILDING STRONG RELATIONSHIPS FOR ORGANIZATIONAL SUCCESS THROUGH HRIS IMPLEMENTATI 1.48 4.39 Cover Photo Scroll for details cC I4K #",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.4663,
"timestamp": "2026-02-24T19:51:46.316570Z"
},
{
"text": "Title: DEMO\nCategory: api-integration\n\nDescription:\nDEMO",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.4798,
"timestamp": "2026-02-25T11:22:39.362545Z"
},
{
"text": "Title: demo\nCategory: api-integration\n\nDescription:\ndemo",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.4798,
"timestamp": "2026-02-27T13:21:37.393157Z"
},
{
"text": "Title: demo\nCategory: api-integration\n\nDescription:\ndemo Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined: This is *not* a technical issue report. It's a statement about AI's potential future capabilities. There is no technical problem depicted. It appears the prompt was given an incorrect image for analysis.",
"ocr_text": "Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined:",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.39,
"timestamp": "2026-02-27T13:37:47.847688Z"
},
{
"text": "Title: keyboard is not working\nCategory: api-integration\n\nDescription:\nMy keys are not functioning also laptop for heated",
"ocr_text": "",
"predicted_category": "Hardware",
"predicted_subcategory": "Keyboard/Mouse",
"confidence": 0.8111,
"timestamp": "2026-02-28T17:22:59.327712Z"
},
{
"text": "Title: demo\nCategory: api-integration\n\nDescription:\ndemo ** (Due to the image quality and density of code, OCR is limited and prone to errors. This is a best-effort extraction.)",
"ocr_text": "** (Due to the image quality and density of code, OCR is limited and prone to errors. This is a best-effort extraction.)",
"predicted_category": "Software",
"predicted_subcategory": "Software Install",
"confidence": 0.5203,
"timestamp": "2026-02-28T17:29:34.402858Z"
},
{
"text": "Title: msg\nCategory: api-integration\n\nDescription:\nmsg Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined: This is *not* a technical issue report. It's a statement about AI's potential. There is no technical problem depicted in the image. It appears the prompt incorrectly assumed this was a technical issue report.",
"ocr_text": "Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined:",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2683,
"timestamp": "2026-02-28T17:29:53.571819Z"
},
{
"text": "see ** ** The main technical problem depicted isn't a *failure* but a *cost issue*. The pie chart highlights that **AI Model API Usage constitutes a significant 40% of the monthly operating costs**. This suggests the user is likely concerned about the high expense associated with using the AI model APIs and may be seeking ways to optimize usage or find more cost-effective alternatives. It's a cost optimization problem, not a functional bug.",
"ocr_text": "**",
"predicted_category": "Software",
"predicted_subcategory": "Performance",
"confidence": 0.5823,
"timestamp": "2026-03-01T10:41:26.768665Z"
},
{
"text": "se GDG on Campus GITAM (Deemed to be University) Google TechSprint Al GITAM Student Like CERTIFICATE 0 F P A R T | C | P A T | 0 N Bonthalakoti Ritesh is hereby awarded this Certificate of Participation for taking part in the Google TechSprint 2025 at GITAM University, Visakhapatnam on January 3rd-Ath, 2026. INNOVATION PARTNER GITAM VENTURE DEVELOPHENT CENTRE X-> Clxy Manas Malla Kavya Chandana Google Product Expert; Android Organizer; GDGoC GITAM Lead Founder; the ananta You can verify certificate at: https:| certificatetheanantain]verify?id-cmlilopz8004d12047fotvzt6 TECH PARTNER the ananta be limitless Cloud Mobile Web ** The image itself doesn't depict a *technical problem*. It's a certificate. However, the context of the request suggests this was submitted as a report of a technical issue. The most likely problem is that the user is **reporting an issue with the certificate itself** \u2013 perhaps it's not displaying correctly, the verification link is broken, or they are questioning the validity of the certificate. Without further context, it's difficult to pinpoint the exact issue, but it's related to the certificate's functionality or appearance.",
"ocr_text": "GDG on Campus GITAM (Deemed to be University) Google TechSprint Al GITAM Student Like CERTIFICATE 0 F P A R T | C | P A T | 0 N Bonthalakoti Ritesh is hereby awarded this Certificate of Participation for taking part in the Google TechSprint 2025 at GITAM University, Visakhapatnam on January 3rd-Ath, 2026. INNOVATION PARTNER GITAM VENTURE DEVELOPHENT CENTRE X-> Clxy Manas Malla Kavya Chandana Google Product Expert; Android Organizer; GDGoC GITAM Lead Founder; the ananta You can verify certificate at: https:| certificatetheanantain]verify?id-cmlilopz8004d12047fotvzt6 TECH PARTNER the ananta be limitless Cloud Mobile Web",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2224,
"timestamp": "2026-03-01T10:48:57.088183Z"
},
{
"text": "look into the error Emerald Prime Dashboard My Tickets Help Welcome back, Alex Our Al resolves most issues in minutes. Experience the Emerald Serenity support system: Report New Issue View My Tickets Quick Actions Network Issues Troubleshoot connectivity or report outages Software Problems Report bugs or installation errors Access Requests Request new permissions or software licenses Recent Tickets View AlI TICKET ID SUBJECT STATUS LAST UPDATED VPN Connection Failure Network & Connectivity #EP-2024 In Progress 2 mins ago License Renewal Request Software & Licenses #EP-1988 Resolved Yesterday Email Sync Issues Account Access #EP-1950 Pending days ago s",
"ocr_text": "Emerald Prime Dashboard My Tickets Help Welcome back, Alex Our Al resolves most issues in minutes. Experience the Emerald Serenity support system: Report New Issue View My Tickets Quick Actions Network Issues Troubleshoot connectivity or report outages Software Problems Report bugs or installation errors Access Requests Request new permissions or software licenses Recent Tickets View AlI TICKET ID SUBJECT STATUS LAST UPDATED VPN Connection Failure Network & Connectivity #EP-2024 In Progress 2 mins ago License Renewal Request Software & Licenses #EP-1988 Resolved Yesterday Email Sync Issues Account Access #EP-1950 Pending days ago",
"predicted_category": "Access",
"predicted_subcategory": "Account Expired",
"confidence": 0.5397,
"timestamp": "2026-03-01T11:09:46.973125Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T11:23:36.130529Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T11:29:50.063419Z"
},
{
"text": "test issue",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.2807,
"timestamp": "2026-03-01T12:25:00.257318Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T12:26:34.260919Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T12:35:32.871732Z"
},
{
"text": "Demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T13:02:31.639221Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T13:17:06.236781Z"
},
{
"text": "screen stuck at this post Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined: This is *not* a technical issue report. It's a statement about AI's future development. There is no technical problem depicted in the image. It appears the prompt was given an incorrect image for analysis.",
"ocr_text": "Elon Musk @elonmusk Al will probably be smarter than any single human next year: By 2029, Al is probably smarter than all humans combined:",
"predicted_category": "Hardware",
"predicted_subcategory": "Blue Screen",
"confidence": 0.5738,
"timestamp": "2026-03-01T13:20:13.878415Z"
},
{
"text": "dmeo",
"ocr_text": "",
"predicted_category": "Network",
"predicted_subcategory": "DNS Problem",
"confidence": 0.6066,
"timestamp": "2026-03-01T13:41:34.030553Z"
},
{
"text": "dmeo",
"ocr_text": "",
"predicted_category": "Network",
"predicted_subcategory": "DNS Problem",
"confidence": 0.6066,
"timestamp": "2026-03-01T13:41:39.898802Z"
},
{
"text": "Printer works when I'm in the office. When WFH on VPN, it shows 'Ready' in the queue but jobs disappear without printing. Printer is network-shared. I can ping the printer's IP. The print spooler service is running.",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.4682,
"timestamp": "2026-03-01T13:54:54.979998Z"
},
{
"text": "I got the error 404 while loading the website",
"ocr_text": "",
"predicted_category": "Network",
"predicted_subcategory": "DNS Problem",
"confidence": 0.7337,
"timestamp": "2026-03-01T17:56:44.910810Z"
},
{
"text": "I got the error 404 while loading the website maye I guess this is software issue?",
"ocr_text": "",
"predicted_category": "Network",
"predicted_subcategory": "DNS Problem",
"confidence": 0.6134,
"timestamp": "2026-03-01T17:57:41.856885Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-01T18:01:28.866855Z"
},
{
"text": "Stage problem",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.3865,
"timestamp": "2026-03-01T18:15:53.376918Z"
},
{
"text": "See the image",
"ocr_text": "",
"predicted_category": "General",
"predicted_subcategory": "Incomplete Information",
"confidence": 0.4834,
"timestamp": "2026-03-02T19:28:38.391675Z"
},
{
"text": "demo",
"ocr_text": "",
"predicted_category": "Software",
"predicted_subcategory": "Data Loss",
"confidence": 0.7061,
"timestamp": "2026-03-02T20:39:58.918088Z"
},
{
"text": "see it FLUENTGRID seamless digital transformation Presents AI for Vizag Buildathon 2026 Certificate of Achievement 0 Ojcrerders P a r ti c i p a t i 0 n C e r t i fic a t e In recognition of outstanding dedication and technical excellence demonstrated during the 24-Hour AI Buildathon; building impactful AI solutions within an intensive collaborative environment: Powered by 3 . 3 3 3.. 3 22 FEB 2026 FOR VIZAG Authorized By S 2 ifo S_vizagaiforvizagaiforvizagaiforvizasif_ iforvizag com forvizagatforvizagatforvizagatfon _ Jzag WWW .a za aiforviteega\" _ gaiforvizagaiforvizagaiforviza WWW aiforvizag C0m forvizagaiforvizagaiforvizaga eZgan e//vizag aiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizag",
"ocr_text": "FLUENTGRID seamless digital transformation Presents AI for Vizag Buildathon 2026 Certificate of Achievement 0 Ojcrerders P a r ti c i p a t i 0 n C e r t i fic a t e In recognition of outstanding dedication and technical excellence demonstrated during the 24-Hour AI Buildathon; building impactful AI solutions within an intensive collaborative environment: Powered by 3 . 3 3 3.. 3 22 FEB 2026 FOR VIZAG Authorized By S 2 ifo S_vizagaiforvizagaiforvizagaiforvizasif_ iforvizag com forvizagatforvizagatforvizagatfon _ Jzag WWW .a za aiforviteega\" _ gaiforvizagaiforvizagaiforviza WWW aiforvizag C0m forvizagaiforvizagaiforvizaga eZgan e//vizag aiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizagaiforvizag",
"predicted_category": "Access",
"predicted_subcategory": "MFA Problem",
"confidence": 0.6613,
"timestamp": "2026-03-03T16:25:48.926748Z"
}
]