user_input_text,category,sub_category,priority,auto_resolve,assigned_team password reset link working showing expired error since morning asap.,Access,Password Reset,High,FALSE,IAM Team login session expiring immediately signing update urgent.,Access,Login Failure,High,FALSE,IAM Team issue credential manager saving login information reboot urgent.,Access,Login Failure,High,TRUE,IAM Team account lock hoye geche,Access,Access Request,Low,FALSE,IAM Team getting installation package could opened error since last week urgent.,Software,Software Install,Medium,FALSE,Application Support file version history showing previous versions reboot need help quickly.,Software,Data Loss,Critical,FALSE,Application Support system thermal warning appearing frequently since morning,Hardware,Overheating,Medium,TRUE,Hardware Support access required new team collaboration tools update urgent.,Access,Access Request,Low,FALSE,IAM Team help share permissions allowing write access since last week fix this.,Access,Permission Issue,High,FALSE,IAM Team power supply unit seems to failed afternoon need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain name resolution failing intermittently urgently needed,Network,DNS Problem,Critical,FALSE,Network Support help outlook keeps crashing try to open emails help asap.,Software,Application Crash,High,FALSE,Application Support team bandwidth seems throttled slow response times afternoon,Network,Internet Slow,Medium,FALSE,Network Support help keyboard keys working properly keys stuck since last week assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support teamviewer connection failing timeout error affecting work,Network,Remote Access,Low,FALSE,Network Support multi-factor authentication keeps failing repeatedly afternoon need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team issue sms two-factor codes delivered urgently needed asap.,Access,MFA Problem,Medium,FALSE,IAM Team dns server responding error browsers affecting work,Network,DNS Problem,Medium,FALSE,Network Support wifi connect avvatledu,Network,DNS Problem,Medium,TRUE,Network Support smart card authentication failing login since yesterday,Access,Login Failure,High,FALSE,IAM Team network card detected device manager afternoon,Hardware,Hardware Failure,Critical,FALSE,Hardware Support update history showing failed installations afternoon need help quickly.,Software,Update Problem,Medium,TRUE,Application Support teams application keeps closing randomly urgently needed assist.,Software,Application Crash,High,FALSE,Application Support issue internal sites accessible name,Network,DNS Problem,High,FALSE,Network Support team laptop booting stuck black screen today fix this.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support support team remote access session keeps getting disconnected afternoon assist.,Network,Remote Access,High,FALSE,Network Support team browser extension incompatible current chrome version since morning urgent.,Software,Compatibility,Low,FALSE,Application Support graphics card failure causing display artifacts since morning fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help remote access session keeps getting disconnected affecting work assist.,Network,Remote Access,Critical,FALSE,Network Support ini configuration file incorrect parameters affecting work,Software,Configuration,Low,FALSE,Application Support unable to establish secure connection to corporate vpn update thanks.,Network,VPN Connection,High,FALSE,Network Support getting account expired message trying to login assist.,Access,Account Expired,Low,FALSE,IAM Team support team getting limited connectivity error wifi since morning help urgent.,Network,WiFi Issue,Medium,FALSE,Network Support laptop charging battery icon shows red afternoon asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue internal sites accessible name affecting work assist.,Network,DNS Problem,Medium,FALSE,Network Support wifi connect hocche na,Network,Remote Access,Low,FALSE,Network Support network traffic dropped security firewall help assist.,Network,Firewall Block,High,TRUE,Network Support heat sink seems clogged dust today thanks.,Hardware,Overheating,Medium,TRUE,Hardware Support application requiring older framework version affecting work fix this.,Software,Compatibility,High,FALSE,Application Support dns lookup taking long causing delays need assistance need help quickly.,Network,DNS Problem,High,FALSE,Network Support support team getting account expired message trying to login affecting work asap.,Access,Account Expired,High,TRUE,IAM Team support team cumulative update failing to install windows affecting work,Software,Update Problem,Medium,FALSE,Application Support proxy settings application need to configured since morning assist.,Software,Configuration,Low,FALSE,Application Support support team corporate firewall preventing software update download urgently needed,Network,Firewall Block,Critical,FALSE,Network Support issue cannot connect to office desktop from home via remote desktop shift,Network,Remote Access,Low,FALSE,Network Support cannot install new software package getting error 1603 affecting work assist.,Software,Software Install,Medium,FALSE,Application Support team role-based security groups need updating help need help quickly.,Access,Role Change,Low,TRUE,IAM Team applications cannot connect corporate proxy since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support account locked message appearing login screen thanks.,Access,Account Unlock,Medium,TRUE,IAM Team bypass proxy settings working internal sites today fix this.,Network,Proxy Error,Low,TRUE,Network Support internet connection timing frequently affecting work need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support issue remote assistance invitation working properly since yesterday thanks.,Network,Remote Access,High,FALSE,Network Support support team biometric login recognizing fingerprint shift,Access,Login Failure,High,TRUE,IAM Team issue video conferencing app crashing meetings since yesterday thanks.,Software,Application Crash,High,TRUE,Application Support access needed new system onboarding,Access,Access Request,Low,TRUE,IAM Team software showing license found error startup update,Software,License Issue,High,FALSE,Application Support team application setup cannot write to program files since last week,Software,Software Install,Medium,FALSE,Application Support system_service_exception causing windows to crash help urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support remote desktop shows black screen connection try to work asap.,Network,Remote Access,Medium,TRUE,Network Support access denied nu varuthu,Access,Login Failure,High,TRUE,IAM Team team cannot see company wifi network available networks list since yesterday,Network,WiFi Issue,Medium,TRUE,Network Support team account locked message appearing login screen urgently needed thanks.,Access,Account Unlock,Medium,TRUE,IAM Team support team application requiring older framework version reboot fix this.,Software,Compatibility,Critical,FALSE,Application Support getting proxy authentication required popup repeatedly affecting work thanks.,Network,Proxy Error,Low,FALSE,Network Support help dual monitor setup stopped working update update asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support trackpad gestures working laptop affecting work urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support applications cannot connect corporate proxy since morning,Network,Proxy Error,Low,TRUE,Network Support software deployment package corrupted download afternoon,Software,Software Install,Medium,FALSE,Application Support network throughput severely degraded today reboot assist.,Network,Internet Slow,Medium,FALSE,Network Support battery showing even plugged hours shift need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support legacy application running updated os reboot thanks.,Software,Compatibility,Low,FALSE,Application Support help portable computer keyboard functioning properly thanks.,Hardware,Laptop Issue,High,TRUE,Hardware Support group policy restricting application execution affecting work asap.,Access,Permission Issue,High,TRUE,IAM Team cannot access certain ports due to firewall restrictions help thanks.,Network,Firewall Block,High,TRUE,Network Support support team account suspended due to security policy violation since morning fix this.,Access,Account Unlock,Medium,FALSE,IAM Team multi-factor authentication keeps failing repeatedly shift,Access,MFA Problem,Medium,TRUE,IAM Team need to reset password expired today try to work urgent.,Access,Password Reset,Critical,FALSE,IAM Team receiving password reset email inbox since last week urgent.,Access,Password Reset,High,TRUE,IAM Team issue cpu fan failure causing processor overheating,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team incompatible dll files causing application errors since yesterday thanks.,Software,Compatibility,Critical,FALSE,Application Support mfa setup working cannot complete registration since morning asap.,Access,MFA Problem,Medium,TRUE,IAM Team getting account disabled error trying to login help assist.,Access,Account Unlock,Medium,FALSE,IAM Team cannot connect to office desktop from home via remote desktop today fix this.,Network,Remote Access,Critical,FALSE,Network Support requesting database access reporting purposes since yesterday fix this.,Access,Access Request,Low,TRUE,IAM Team proxy settings application need to configured help assist.,Software,Configuration,Low,TRUE,Application Support remote desktop gateway server unavailable update,Network,Remote Access,Medium,TRUE,Network Support amar laptop hocche na,Hardware,Blue Screen,High,TRUE,Hardware Support laptop suddenly shut turn back afternoon need help quickly.,Hardware,Laptop Issue,High,FALSE,Hardware Support rdp connection refused remote computer help,Network,Remote Access,High,TRUE,Network Support support team software install stuck 99 complete update urgent.,Software,Software Install,Medium,TRUE,Application Support help temporary account access period lapsed afternoon thanks.,Access,Account Expired,Low,FALSE,IAM Team team getting nxdomain error valid websites affecting work thanks.,Network,DNS Problem,High,TRUE,Network Support motherboard issue causing random system restarts assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help motherboard issue causing random system restarts assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team program designed version windows urgently needed urgent.,Software,Compatibility,High,FALSE,Application Support remote vpn access working from home network today fix this.,Network,VPN Connection,High,TRUE,Network Support software install avvatledu,Software,Software Install,Medium,FALSE,Application Support application preferences saving properly try to work assist.,Software,Configuration,Low,FALSE,Application Support support team default settings causing issues need custom configuration affecting work assist.,Software,Configuration,Low,FALSE,Application Support team application incompatible installed programs afternoon,Software,Compatibility,Medium,TRUE,Application Support network latency extremely high cannot use video conferencing reboot assist.,Network,Internet Slow,Medium,FALSE,Network Support dns server responding error browsers affecting work urgent.,Network,DNS Problem,Low,TRUE,Network Support application incompatible installed programs update thanks.,Software,Compatibility,Low,FALSE,Application Support excel application freezing crashing large files reboot,Software,Application Crash,High,TRUE,Application Support printer showing paper jam error paper visible since last week,Hardware,Printer Error,High,TRUE,Hardware Support getting remote computer available error affecting work urgent.,Network,Remote Access,Critical,FALSE,Network Support team ui laggy unresponsive usage affecting work need help quickly.,Software,Performance,Low,TRUE,Application Support photoshop crashing error applying filters try to work assist.,Software,Application Crash,High,FALSE,Application Support support team monitor colors look washed distorted today,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue laser printer toner cartridge error message shift asap.,Hardware,Printer Error,High,FALSE,Hardware Support authenticator app generating valid codes afternoon assist.,Access,MFA Problem,Medium,TRUE,IAM Team help hardware token synchronizing server reboot thanks.,Access,MFA Problem,Medium,FALSE,IAM Team support team mouse cursor jumping around randomly screen since morning,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team password expired cannot set new one,Access,Account Expired,Critical,FALSE,IAM Team application requiring older framework version afternoon need help quickly.,Software,Compatibility,Critical,FALSE,Application Support getting invalid otp error even correct code try to work fix this.,Access,MFA Problem,Medium,TRUE,IAM Team help remote desktop gateway server unavailable need assistance thanks.,Network,Remote Access,High,TRUE,Network Support network storage accessible from workstation since morning asap.,Network,Network Drive,Low,TRUE,Network Support latest patch causing compatibility issues software today fix this.,Software,Update Problem,Medium,FALSE,Application Support laptop charging battery icon shows red try to work,Hardware,Battery Issue,Low,TRUE,Hardware Support software using much cpu making system sluggish help urgent.,Software,Performance,Medium,FALSE,Application Support outlook crash korchhe,Software,Performance,Medium,FALSE,Application Support issue temporary account access period lapsed today urgent.,Access,Account Expired,High,FALSE,IAM Team team laptop shuts immediately unplugged since yesterday,Hardware,Battery Issue,Low,FALSE,Hardware Support team secondary dns server responding to queries asap.,Network,DNS Problem,Low,FALSE,Network Support password change required form submitting urgently needed thanks.,Access,Password Reset,High,TRUE,IAM Team help corporate firewall preventing software update download need help quickly.,Network,Firewall Block,Low,FALSE,Network Support office wifi keeps disconnecting laptop every 10 minutes affecting work thanks.,Network,WiFi Issue,Medium,TRUE,Network Support need help installing python required libraries thanks.,Software,Software Install,Medium,FALSE,Application Support account status showing expired system since last week urgent.,Access,Account Unlock,Medium,TRUE,IAM Team vpn client shows authentication failed error try to login reboot assist.,Network,VPN Connection,High,TRUE,Network Support issue data synchronization causing file conflicts help thanks.,Software,Data Loss,Critical,FALSE,Application Support accidental data deletion from shared drive need assistance urgent.,Software,Data Loss,Critical,FALSE,Application Support help promoted to team lead requesting elevated permissions afternoon urgent.,Access,Role Change,Low,FALSE,IAM Team ssd detected bios possible drive failure reboot need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laser printer toner cartridge error message reboot assist.,Hardware,Printer Error,High,TRUE,Hardware Support cannot connect to corporate wireless network today assist.,Network,WiFi Issue,Medium,FALSE,Network Support laser printer toner cartridge error message since morning assist.,Hardware,Printer Error,High,FALSE,Hardware Support security patch installation getting stuck help assist.,Software,Update Problem,Medium,FALSE,Application Support laptop wifi extremely slow compared to colleagues afternoon urgent.,Network,WiFi Issue,Medium,TRUE,Network Support issue accidental data deletion from shared drive today need help quickly.,Software,Data Loss,Critical,FALSE,Application Support account validity period ended today help,Access,Account Expired,Medium,TRUE,IAM Team touchpad responding to gestures clicks today,Hardware,Laptop Issue,High,TRUE,Hardware Support mouse scroll wheel working anymore since morning assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support second monitor keeps going black every minutes since morning need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support heat sink seems clogged dust reboot assist.,Hardware,Overheating,Low,TRUE,Hardware Support support team need access to shared folder new project try to work assist.,Access,Access Request,Low,FALSE,IAM Team teamviewer connection failing timeout error since yesterday fix this.,Network,Remote Access,Critical,FALSE,Network Support support team unsaved work lost due to unexpected application crash help,Software,Data Loss,Critical,FALSE,Application Support heat sink seems clogged dust since last week,Hardware,Overheating,Low,FALSE,Hardware Support team incompatible dll files causing application errors update assist.,Software,Compatibility,Critical,FALSE,Application Support keyboard keys working properly keys stuck urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support system rebooting automatically blue screen error since last week fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support wifi connect aagta illa,Network,Internet Slow,Medium,FALSE,Network Support team data corruption project files cannot open help asap.,Software,Data Loss,Critical,FALSE,Application Support help need role-based access updated systems shift assist.,Access,Role Change,Low,TRUE,IAM Team excel application freezing crashing large files help asap.,Software,Application Crash,High,TRUE,Application Support requesting database access reporting purposes since last week,Access,Access Request,Low,TRUE,IAM Team print quality poor streaks pages urgently needed fix this.,Hardware,Printer Error,High,TRUE,Hardware Support support team web pages loading extremely slowly browsers afternoon urgent.,Network,Internet Slow,Medium,TRUE,Network Support cannot access account showing authentication failure need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team hdmi monitor showing signal message affecting work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team page_fault_in_nonpaged_area system crash help assist.,Hardware,Blue Screen,High,FALSE,Hardware Support support team laptop booting stuck black screen today thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team cannot connect to vpn since morning keeps timing since morning,Network,VPN Connection,High,TRUE,Network Support network drive access extremely slow files open shift,Network,Network Drive,Low,TRUE,Network Support shared drive keeps disconnecting randomly throughout day since yesterday thanks.,Network,Network Drive,Low,FALSE,Network Support help ntfs permissions preventing file access afternoon fix this.,Access,Permission Issue,High,TRUE,IAM Team dual monitor setup stopped working update try to work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team secondary dns server responding to queries update asap.,Network,DNS Problem,Low,FALSE,Network Support help monitor backlight flickering intermittently urgently needed asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team mouse cursor jumping around randomly screen shift need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support database showing corruption errors startup since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support outlook crash aagide,Software,Performance,High,TRUE,Application Support network drive access panna mudiyala,Network,DNS Problem,Critical,FALSE,Network Support help proxy settings seem to changed cannot browse internet since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support program designed version windows afternoon urgent.,Software,Compatibility,Low,TRUE,Application Support support team browser showing proxy server connection error try to work need help quickly.,Network,Proxy Error,Low,FALSE,Network Support laptop overheating automatically shutting try to work urgent.,Hardware,Overheating,High,FALSE,Hardware Support concurrent license limit exceeded error today,Software,License Issue,High,FALSE,Application Support outbound traffic blocked specific application since last week,Network,Firewall Block,High,FALSE,Network Support license server responding cannot validate software reboot need help quickly.,Software,License Issue,High,FALSE,Application Support support team application installation blocked windows defender firewall need assistance,Network,Firewall Block,High,FALSE,Network Support unable to establish secure connection to corporate vpn since yesterday need help quickly.,Network,VPN Connection,High,FALSE,Network Support smart card authentication failing login since yesterday,Access,Login Failure,High,FALSE,IAM Team keyboard lo konni keys panicheyatledu,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team getting remote computer available error,Network,Remote Access,Medium,FALSE,Network Support keyboard keys working properly keys stuck asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support application incompatible installed programs need assistance,Software,Compatibility,Medium,TRUE,Application Support security patch installation getting stuck since last week need help quickly.,Software,Update Problem,Medium,FALSE,Application Support account lease expired cloud system reboot assist.,Access,Account Expired,Low,FALSE,IAM Team support team cannot connect to vpn since morning keeps timing need assistance asap.,Network,VPN Connection,High,FALSE,Network Support ram seems faulty system showing memory errors reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support firewall blocking application from accessing network try to work asap.,Network,Firewall Block,Low,FALSE,Network Support domain name resolution failing intermittently since last week fix this.,Network,DNS Problem,Critical,FALSE,Network Support support team dual monitor setup stopped working update today fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help network card detected device manager reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support 32-bit software working 64-bit system properly since last week need help quickly.,Software,Compatibility,High,TRUE,Application Support support team mouse buttons responding to clicks urgently needed thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team teams application keeps closing randomly afternoon,Software,Application Crash,High,FALSE,Application Support issue account suspended due to security policy violation shift asap.,Access,Account Unlock,Medium,TRUE,IAM Team help mobile computer battery holding charge today need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support blue screen appearing randomly different error codes since morning asap.,Hardware,Blue Screen,High,FALSE,Hardware Support team powerpoint closing unexpectedly presentation since morning fix this.,Software,Application Crash,High,FALSE,Application Support file version history showing previous versions urgently needed,Software,Data Loss,Critical,FALSE,Application Support team application setup cannot write to program files need assistance,Software,Software Install,Medium,FALSE,Application Support need role-based access updated systems try to work asap.,Access,Role Change,Low,TRUE,IAM Team license expiration affecting account access urgently needed,Access,Account Expired,Medium,TRUE,IAM Team issue biometric login recognizing fingerprint update urgent.,Access,Login Failure,High,TRUE,IAM Team firewall blocking application from accessing network update asap.,Network,Firewall Block,High,FALSE,Network Support account suspended due to security policy violation since yesterday asap.,Access,Account Unlock,Medium,TRUE,IAM Team dns query timeouts causing browsing issues update fix this.,Network,DNS Problem,Critical,FALSE,Network Support registry settings need to modified app need assistance,Software,Configuration,Low,TRUE,Application Support unable to save files to team network drive need help quickly.,Network,Network Drive,Low,FALSE,Network Support issue proxy settings seem to changed cannot browse internet since morning,Network,Proxy Error,Low,FALSE,Network Support power adapter connected battery charging update urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support transferred to new team need access to resources today fix this.,Access,Role Change,Low,FALSE,IAM Team support team trial version expired license purchased help fix this.,Software,License Issue,High,FALSE,Application Support excel file open aagala,Software,Software Install,Medium,TRUE,Application Support proxy pac file loading correctly since last week,Network,Proxy Error,Low,FALSE,Network Support application freezing data processing try to work need help quickly.,Software,Performance,High,FALSE,Application Support laptop charging battery icon shows red affecting work thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue printer showing offline status even though powered today,Hardware,Printer Error,High,TRUE,Hardware Support update install aagala,Software,Configuration,Low,FALSE,Application Support browser showing proxy server connection error shift,Network,Proxy Error,Low,FALSE,Network Support cannot connect to office desktop from home via remote desktop urgent.,Network,Remote Access,Critical,FALSE,Network Support support team getting stuck update loop keeps restarting since morning,Software,Update Problem,Medium,FALSE,Application Support issue mobile computer battery holding charge shift thanks.,Hardware,Laptop Issue,Low,FALSE,Hardware Support position change affecting system authorizations since morning asap.,Access,Role Change,Low,FALSE,IAM Team xml config file syntax error preventing startup today urgent.,Software,Configuration,Low,TRUE,Application Support getting printer found error trying to print reboot,Hardware,Printer Error,High,FALSE,Hardware Support system crashing bsod multiple times today since morning thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support support team account status showing expired system update urgent.,Access,Account Unlock,Medium,TRUE,IAM Team printer showing offline status even though powered reboot thanks.,Hardware,Printer Error,High,FALSE,Hardware Support support team lost access to mfa device cannot authenticate reboot asap.,Access,MFA Problem,Medium,TRUE,IAM Team support team position change affecting system authorizations shift fix this.,Access,Role Change,Low,TRUE,IAM Team browser tabs crashing memory error afternoon urgent.,Software,Application Crash,High,TRUE,Application Support browser extension incompatible current chrome version help urgent.,Software,Compatibility,Critical,FALSE,Application Support getting account disabled error trying to login try to work thanks.,Access,Account Unlock,Medium,TRUE,IAM Team hard drive making clicking noises suspect failure reboot thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support unsaved work lost due to unexpected application crash since yesterday fix this.,Software,Data Loss,Critical,FALSE,Application Support login session expiring immediately signing update assist.,Access,Login Failure,High,FALSE,IAM Team wifi connect aagala,Network,Proxy Error,Low,FALSE,Network Support team domain password policy forcing expiration affecting work urgent.,Access,Account Expired,Medium,FALSE,IAM Team vpn kaam nahi kar raha,Network,Firewall Block,High,FALSE,Network Support internet romba slow ah iruku,Network,Network Drive,Low,TRUE,Network Support mfa push notification reaching mobile app since last week fix this.,Access,MFA Problem,Medium,TRUE,IAM Team help cannot connect to vpn since morning keeps timing since last week,Network,VPN Connection,High,TRUE,Network Support support team account locked multiple failed login attempts afternoon need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team domain name resolution failing intermittently help assist.,Network,DNS Problem,Critical,FALSE,Network Support notebook computer recognizing power adapter update fix this.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support keyboard keys working properly keys stuck since morning fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support corporate proxy blocking legitimate business websites afternoon assist.,Network,Proxy Error,Low,FALSE,Network Support proxy server refusing connections port 8080 since morning,Network,Proxy Error,Low,FALSE,Network Support password reset maadabeku,Access,Password Reset,High,TRUE,IAM Team system rebooting automatically blue screen error need assistance need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support biometric login recognizing fingerprint today need help quickly.,Access,Login Failure,High,FALSE,IAM Team team cannot check updates getting connection error afternoon thanks.,Software,Update Problem,Medium,FALSE,Application Support issue login session expiring immediately signing afternoon thanks.,Access,Login Failure,High,FALSE,IAM Team trackpad gestures working laptop help need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support lithium battery showing replace soon warning today,Hardware,Battery Issue,Low,FALSE,Hardware Support domain login failing trust relationship error urgent.,Access,Login Failure,High,FALSE,IAM Team got blue screen death error code critical_process_died since last week need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support help wifi signal strength weak desk location since yesterday,Network,WiFi Issue,Medium,FALSE,Network Support network card detected device manager reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help transferred to new team need access to resources since yesterday urgent.,Access,Role Change,Low,TRUE,IAM Team password reset questions accepting answers urgently needed,Access,Password Reset,Critical,FALSE,IAM Team team application freezing data processing try to work thanks.,Software,Performance,High,FALSE,Application Support battery calibration seems incorrect help urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support team access needed new system onboarding afternoon need help quickly.,Access,Access Request,Low,FALSE,IAM Team login page keeps redirecting back to login screen since yesterday fix this.,Access,Login Failure,High,TRUE,IAM Team cannot access external websites due to proxy configuration issue need assistance,Network,Proxy Error,Low,TRUE,Network Support user account disabled due to inactivity period,Access,Account Expired,Critical,FALSE,IAM Team help portable computer keyboard functioning properly affecting work asap.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support position change affecting system authorizations urgently needed,Access,Role Change,Low,FALSE,IAM Team help application preferences saving properly shift,Software,Configuration,Low,TRUE,Application Support application crashes stopped working error affecting work thanks.,Software,Application Crash,High,TRUE,Application Support cannot establish remote session to server maintenance fix this.,Network,Remote Access,Critical,FALSE,Network Support ui laggy unresponsive usage since morning assist.,Software,Performance,Critical,FALSE,Application Support team data synchronization causing file conflicts affecting work,Software,Data Loss,Critical,FALSE,Application Support subscription license showing expired status shift fix this.,Software,License Issue,High,FALSE,Application Support multifunction printer scanner working since morning,Hardware,Printer Error,High,FALSE,Hardware Support getting error network path found trying to open shared folder try to work asap.,Network,Network Drive,Low,FALSE,Network Support user profile locked due to inactivity timeout afternoon urgent.,Access,Account Unlock,Medium,TRUE,IAM Team single sign-on redirect loop preventing access affecting work,Access,Login Failure,High,FALSE,IAM Team graphics rendering causing application slowdown reboot,Software,Performance,Low,FALSE,Application Support help blue screen appearing randomly different error codes need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support issue teamviewer connection failing timeout error need assistance fix this.,Network,Remote Access,Low,FALSE,Network Support account validity period ended today afternoon asap.,Access,Account Expired,Critical,FALSE,IAM Team software using much cpu making system sluggish today asap.,Software,Performance,Low,FALSE,Application Support lithium battery showing replace soon warning help assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team installation prerequisites met error message update fix this.,Software,Software Install,Medium,TRUE,Application Support issue getting proxy authentication required popup repeatedly help urgent.,Network,Proxy Error,Low,TRUE,Network Support support team domain name resolution failing intermittently since morning asap.,Network,DNS Problem,Medium,TRUE,Network Support issue firewall blocking application from accessing network need assistance fix this.,Network,Firewall Block,Low,TRUE,Network Support dual monitor setup stopped working update affecting work urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support usb keyboard recognized computer urgently needed fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support cannot access shared network drive getting access denied need assistance fix this.,Network,Network Drive,Low,TRUE,Network Support unable to save files to team network drive update assist.,Network,Network Drive,Low,FALSE,Network Support help browsing painfully slow affecting productivity since morning assist.,Network,Internet Slow,Medium,FALSE,Network Support team new software compatible current windows version since yesterday,Software,Compatibility,Critical,FALSE,Application Support login session expiring immediately signing need assistance need help quickly.,Access,Login Failure,High,TRUE,IAM Team cpu temperature reaching dangerous levels according to monitoring since last week thanks.,Hardware,Overheating,Low,FALSE,Hardware Support issue inbound connection blocked host firewall affecting work thanks.,Network,Firewall Block,Low,TRUE,Network Support remote access session keeps getting disconnected since morning,Network,Remote Access,High,TRUE,Network Support issue software showing license found error startup thanks.,Software,License Issue,High,FALSE,Application Support receiving otp registered mobile number try to work assist.,Access,MFA Problem,Medium,TRUE,IAM Team issue screen flickering issue work laptop shift fix this.,Hardware,Laptop Issue,High,TRUE,Hardware Support power supply unit seems to failed fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop overheating automatically shutting shift fix this.,Hardware,Overheating,High,FALSE,Hardware Support team cannot access certain ports due to firewall restrictions need assistance,Network,Firewall Block,Medium,FALSE,Network Support file access rights seem to revoked since last week asap.,Access,Permission Issue,High,FALSE,IAM Team help connection unstable keeps dropping packets try to work need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support job function change requiring new permissions need assistance need help quickly.,Access,Role Change,Low,TRUE,IAM Team issue video conferencing app crashing meetings reboot thanks.,Software,Application Crash,High,FALSE,Application Support team adobe license showing expired even though active urgently needed assist.,Software,License Issue,High,TRUE,Application Support bottom laptop hot to touch comfortably since last week asap.,Hardware,Overheating,Critical,FALSE,Hardware Support inbound connection blocked host firewall afternoon asap.,Network,Firewall Block,High,TRUE,Network Support office wifi keeps disconnecting laptop every 10 minutes shift,Network,WiFi Issue,Medium,FALSE,Network Support outlook crash avtundi,Software,Compatibility,Medium,FALSE,Application Support help cpu fan failure causing processor overheating try to work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support smart card authentication failing login urgently needed assist.,Access,Login Failure,High,FALSE,IAM Team excel application freezing crashing large files urgently needed assist.,Software,Application Crash,High,FALSE,Application Support help smart card authentication failing login since morning,Access,Login Failure,High,TRUE,IAM Team team application running slow taking long time to respond try to work need help quickly.,Software,Performance,High,FALSE,Application Support teamviewer connection failing timeout error urgently needed assist.,Network,Remote Access,Low,TRUE,Network Support service account certificate expired since morning need help quickly.,Access,Account Expired,High,FALSE,IAM Team powerpoint closing unexpectedly presentation need assistance fix this.,Software,Application Crash,High,FALSE,Application Support support team high disk usage application affecting system since last week,Software,Performance,High,TRUE,Application Support position change affecting system authorizations since morning thanks.,Access,Role Change,Low,FALSE,IAM Team need elevated permissions to complete task need assistance,Access,Permission Issue,High,FALSE,IAM Team help high disk usage application affecting system try to work asap.,Software,Performance,High,TRUE,Application Support stop error causing unexpected system shutdown update asap.,Hardware,Blue Screen,High,TRUE,Hardware Support print quality poor streaks pages need assistance urgent.,Hardware,Printer Error,High,TRUE,Hardware Support access needed new system onboarding affecting work thanks.,Access,Access Request,Low,FALSE,IAM Team getting nxdomain error valid websites urgently needed asap.,Network,DNS Problem,Critical,FALSE,Network Support help password reset email going to spam folder need assistance thanks.,Access,Password Reset,Critical,FALSE,IAM Team support team ssd detected bios possible drive failure since yesterday assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support department change requires different system access assist.,Access,Role Change,Low,FALSE,IAM Team help cannot login to system even correct credentials urgently needed,Access,Login Failure,High,TRUE,IAM Team requesting database access reporting purposes affecting work asap.,Access,Access Request,Low,FALSE,IAM Team login nahi ho raha hai,Access,Account Unlock,Medium,TRUE,IAM Team help display resolution cannot changed external monitor urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support blue screen appearing randomly different error codes since last week thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support network drive access extremely slow files open update asap.,Network,Network Drive,Low,TRUE,Network Support xml config file syntax error preventing startup fix this.,Software,Configuration,Low,TRUE,Application Support wireless printer connecting to network try to work thanks.,Hardware,Printer Error,High,TRUE,Hardware Support network card detected device manager update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support temporary password working first login need assistance assist.,Access,Password Reset,Low,TRUE,IAM Team team software install stuck 99 complete reboot assist.,Software,Software Install,Medium,FALSE,Application Support getting invalid otp error even correct code shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team issue wireless connection dropping randomly throughout day afternoon,Network,WiFi Issue,Medium,TRUE,Network Support team acl permissions need to updated access reboot,Access,Permission Issue,High,FALSE,IAM Team corporate vpn disconnecting frequently calls reboot,Network,VPN Connection,High,FALSE,Network Support cannot access account showing authentication failure try to work assist.,Access,Account Unlock,Medium,TRUE,IAM Team browsing painfully slow affecting productivity shift thanks.,Network,Internet Slow,Medium,FALSE,Network Support file version history showing previous versions reboot urgent.,Software,Data Loss,Critical,FALSE,Application Support domain account disabled administrator afternoon,Access,Account Unlock,Medium,TRUE,IAM Team corporate proxy blocking legitimate business websites since last week assist.,Network,Proxy Error,Low,TRUE,Network Support issue smart card authentication failing login urgent.,Access,Login Failure,High,FALSE,IAM Team floating license available seats occupied shift asap.,Software,License Issue,High,FALSE,Application Support cumulative update failing to install windows affecting work urgent.,Software,Update Problem,Medium,TRUE,Application Support motherboard issue causing random system restarts reboot asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue cumulative update failing to install windows since last week assist.,Software,Update Problem,Medium,FALSE,Application Support issue unable to establish secure connection to corporate vpn need assistance urgent.,Network,VPN Connection,High,TRUE,Network Support license key rejected invalid activation update fix this.,Software,License Issue,High,FALSE,Application Support network drive access cheyalekapotunna,Network,Remote Access,Critical,FALSE,Network Support issue getting printer found error trying to print help urgent.,Hardware,Printer Error,High,TRUE,Hardware Support team getting printer found error trying to print since yesterday need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support need help configuring email client settings correctly update assist.,Software,Configuration,Low,TRUE,Application Support software conflict causing applications to malfunction affecting work assist.,Software,Compatibility,Low,FALSE,Application Support getting error vpn server responding trying to connect remotely since morning thanks.,Network,VPN Connection,High,FALSE,Network Support printer showing offline status even though powered reboot,Hardware,Printer Error,High,TRUE,Hardware Support help application setup cannot write to program files try to work,Software,Software Install,Medium,FALSE,Application Support registry settings need to modified app try to work assist.,Software,Configuration,Low,TRUE,Application Support cannot access shared network drive getting access denied urgently needed urgent.,Network,Network Drive,Low,FALSE,Network Support account lock aayiduchu,Access,Password Reset,Low,TRUE,IAM Team xml config file syntax error preventing startup since yesterday need help quickly.,Software,Configuration,Low,TRUE,Application Support team application crashes stopped working error today,Software,Application Crash,High,FALSE,Application Support battery calibration seems incorrect need assistance assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support need permission to access confidential documents need assistance thanks.,Access,Access Request,Low,FALSE,IAM Team support team getting connection blocked firewall error message need assistance,Network,Firewall Block,High,TRUE,Network Support issue share permissions allowing write access since yesterday need help quickly.,Access,Permission Issue,High,FALSE,IAM Team help page_fault_in_nonpaged_area system crash need assistance,Hardware,Blue Screen,High,FALSE,Hardware Support issue important files got deleted accidentally need recovery since yesterday need help quickly.,Software,Data Loss,Critical,FALSE,Application Support powerpoint closing unexpectedly presentation since morning asap.,Software,Application Crash,High,FALSE,Application Support accidental data deletion from shared drive urgently needed assist.,Software,Data Loss,Critical,FALSE,Application Support team account status showing expired system reboot thanks.,Access,Account Unlock,Medium,FALSE,IAM Team issue vpn client shows authentication failed error try to login update thanks.,Network,VPN Connection,High,FALSE,Network Support need access to shared folder new project help asap.,Access,Access Request,Low,FALSE,IAM Team bypass proxy settings working internal sites today assist.,Network,Proxy Error,Low,FALSE,Network Support backup restoration failing critical files since yesterday assist.,Software,Data Loss,Critical,FALSE,Application Support permission denied trying to save file to location try to work thanks.,Access,Permission Issue,High,TRUE,IAM Team nanna laptop aagta illa,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team cannot connect to vpn since morning keeps timing since yesterday urgent.,Network,VPN Connection,High,TRUE,Network Support security patch installation getting stuck today fix this.,Software,Update Problem,Medium,FALSE,Application Support outlook crash ho raha hai,Software,Data Loss,Critical,FALSE,Application Support team account lease expired cloud system update asap.,Access,Account Expired,Critical,FALSE,IAM Team team getting invalid otp error even correct code need assistance fix this.,Access,MFA Problem,Medium,TRUE,IAM Team network card detected device manager today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support word document causing application to freeze help assist.,Software,Application Crash,High,TRUE,Application Support issue website names resolving to use ip addresses shift need help quickly.,Network,DNS Problem,High,TRUE,Network Support getting stuck update loop keeps restarting since morning assist.,Software,Update Problem,Medium,FALSE,Application Support team laptop suddenly shut turn back affecting work,Hardware,Laptop Issue,High,TRUE,Hardware Support team adobe license showing expired even though active help,Software,License Issue,High,TRUE,Application Support team data corruption project files cannot open affecting work,Software,Data Loss,Critical,FALSE,Application Support remote desktop shows black screen connection reboot asap.,Network,Remote Access,Medium,FALSE,Network Support system_service_exception causing windows to crash help asap.,Hardware,Blue Screen,High,TRUE,Hardware Support dns query timeouts causing browsing issues asap.,Network,DNS Problem,Low,FALSE,Network Support requesting elevated privileges software installation afternoon,Access,Access Request,Low,FALSE,IAM Team password reset karna hai,Access,Access Request,Low,FALSE,IAM Team wireless mouse connecting to laptop via bluetooth since last week,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support role-based security groups need updating need assistance need help quickly.,Access,Role Change,Low,TRUE,IAM Team permission denied trying to save file to location shift urgent.,Access,Permission Issue,High,TRUE,IAM Team important files got deleted accidentally need recovery since last week assist.,Software,Data Loss,Critical,FALSE,Application Support team self-service password reset portal accessible try to work fix this.,Access,Password Reset,Low,TRUE,IAM Team download speed dropped significantly since afternoon help,Network,Internet Slow,Medium,FALSE,Network Support issue keyboard keys working properly keys stuck since last week,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support temporary assignment needs additional access shift thanks.,Access,Role Change,Low,TRUE,IAM Team support team software installation failing insufficient privileges error need help quickly.,Software,Software Install,Medium,TRUE,Application Support password reset cheyali,Access,Access Request,Low,TRUE,IAM Team rdp connection refused remote computer urgently needed need help quickly.,Network,Remote Access,Low,TRUE,Network Support software using much cpu making system sluggish since last week,Software,Performance,High,FALSE,Application Support internet speed slow today pages taking forever to load since morning fix this.,Network,Internet Slow,Medium,FALSE,Network Support help keyboard typing wrong characters keys urgently needed asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team software deployment package corrupted download urgently needed assist.,Software,Software Install,Medium,FALSE,Application Support vpn tunnel establishment failing error code help,Network,VPN Connection,High,TRUE,Network Support web pages loading extremely slowly browsers afternoon need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support help got blue screen death error code critical_process_died urgently needed,Hardware,Blue Screen,High,TRUE,Hardware Support smart card authentication failing login help urgent.,Access,Login Failure,High,FALSE,IAM Team hdmi monitor showing signal message since yesterday need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support biometric login recognizing fingerprint try to work thanks.,Access,Login Failure,High,FALSE,IAM Team support team backup restoration failing critical files since morning,Software,Data Loss,Critical,FALSE,Application Support remote desktop gateway server unavailable afternoon,Network,Remote Access,Medium,TRUE,Network Support issue workstation laptop experiencing random restarts update asap.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support blue screen appearing randomly different error codes reboot,Hardware,Blue Screen,High,TRUE,Hardware Support internet speed thumba slow ide,Network,VPN Connection,High,FALSE,Network Support dual monitor setup stopped working update shift fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support unable to save files to team network drive since morning urgent.,Network,Network Drive,Low,TRUE,Network Support need help configuring email client settings correctly today urgent.,Software,Configuration,Low,TRUE,Application Support job function change requiring new permissions need assistance thanks.,Access,Role Change,Low,FALSE,IAM Team issue cannot see company wifi network available networks list since morning,Network,WiFi Issue,Medium,FALSE,Network Support internet speed slow today pages taking forever to load urgently needed fix this.,Network,Internet Slow,Medium,FALSE,Network Support team getting account disabled error trying to login shift urgent.,Access,Account Unlock,Medium,TRUE,IAM Team role changed to manager need updated access rights since morning,Access,Role Change,Low,FALSE,IAM Team remote vpn access working from home network urgent.,Network,VPN Connection,High,FALSE,Network Support team configuration file seems corrupted application start shift asap.,Software,Configuration,Low,TRUE,Application Support issue system_service_exception causing windows to crash afternoon urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support mobile computer battery holding charge affecting work,Hardware,Laptop Issue,Medium,TRUE,Hardware Support help laptop keeps freezing randomly normal work reboot asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support outlook keeps crashing try to open emails since yesterday fix this.,Software,Application Crash,High,FALSE,Application Support getting error vpn server responding trying to connect remotely shift asap.,Network,VPN Connection,High,TRUE,Network Support support team remote desktop gateway server unavailable afternoon fix this.,Network,Remote Access,Critical,FALSE,Network Support help cannot access certain ports due to firewall restrictions,Network,Firewall Block,High,TRUE,Network Support sso login working showing authentication error since morning,Access,Login Failure,High,FALSE,IAM Team proxy auto-detection failing browser shift,Network,Proxy Error,Low,TRUE,Network Support support team print quality poor streaks pages,Hardware,Printer Error,High,FALSE,Hardware Support help applications cannot connect corporate proxy since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support issue rdp connection refused remote computer update,Network,Remote Access,Low,FALSE,Network Support domain name resolution failing intermittently update,Network,DNS Problem,Medium,FALSE,Network Support monitor screen showing horizontal lines flickering help asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team mouse scroll wheel working anymore help urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot install new software package getting error 1603 since morning fix this.,Software,Software Install,Medium,FALSE,Application Support wireless mouse connecting to laptop via bluetooth afternoon asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue network printer responding to print commands affecting work urgent.,Hardware,Printer Error,High,TRUE,Hardware Support heat sink seems clogged dust help fix this.,Hardware,Overheating,Medium,FALSE,Hardware Support fan running full speed constantly noisy update,Hardware,Overheating,Critical,FALSE,Hardware Support file access rights seem to revoked update fix this.,Access,Permission Issue,High,TRUE,IAM Team help word document causing application to freeze afternoon asap.,Software,Application Crash,High,TRUE,Application Support team remote vpn access working from home network need assistance asap.,Network,VPN Connection,High,FALSE,Network Support excel application freezing crashing large files today asap.,Software,Application Crash,High,TRUE,Application Support laptop suddenly shut turn back update assist.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support support team graphics card failure causing display artifacts shift urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support application setup cannot write to program files since yesterday urgent.,Software,Software Install,Medium,FALSE,Application Support network printer responding to print commands afternoon assist.,Hardware,Printer Error,High,TRUE,Hardware Support latest patch causing compatibility issues software since last week,Software,Update Problem,Medium,FALSE,Application Support getting printer found error trying to print reboot thanks.,Hardware,Printer Error,High,FALSE,Hardware Support system thermal warning appearing frequently since last week need help quickly.,Hardware,Overheating,Medium,TRUE,Hardware Support setup wizard closes unexpectedly installation need assistance asap.,Software,Software Install,Medium,TRUE,Application Support support team second monitor keeps going black every minutes since yesterday,Hardware,Monitor Problem,Medium,FALSE,Hardware Support applications cannot connect corporate proxy thanks.,Network,Proxy Error,Low,TRUE,Network Support team dns cache seems corrupted need to flush need assistance need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support cannot install new software package getting error 1603 since morning fix this.,Software,Software Install,Medium,TRUE,Application Support application error aa raha hai,Software,Configuration,Low,FALSE,Application Support support team application preferences saving properly since yesterday fix this.,Software,Configuration,Low,FALSE,Application Support login page keeps redirecting back to login screen since yesterday need help quickly.,Access,Login Failure,High,FALSE,IAM Team wireless keyboard keeps losing connection intermittently today asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support configuration file seems corrupted application start today assist.,Software,Configuration,Low,TRUE,Application Support team ram seems faulty system showing memory errors,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help password reset link working showing expired error fix this.,Access,Password Reset,Low,TRUE,IAM Team access needed new system onboarding reboot asap.,Access,Access Request,Low,TRUE,IAM Team external display showing wrong aspect ratio update,Hardware,Monitor Problem,Medium,FALSE,Hardware Support self-service password reset portal accessible update urgent.,Access,Password Reset,Critical,FALSE,IAM Team backup restoration failing critical files reboot asap.,Software,Data Loss,Critical,FALSE,Application Support graphics rendering causing application slowdown since morning,Software,Performance,Low,FALSE,Application Support application setup cannot write to program files since morning thanks.,Software,Software Install,Medium,TRUE,Application Support mouse cursor jumping around randomly screen afternoon asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting error vpn server responding trying to connect remotely urgently needed,Network,VPN Connection,High,FALSE,Network Support issue getting installation package could opened error need help quickly.,Software,Software Install,Medium,TRUE,Application Support volume license key blocked software vendor update asap.,Software,License Issue,High,TRUE,Application Support teamviewer connection failing timeout error since morning fix this.,Network,Remote Access,Medium,FALSE,Network Support help remote desktop gateway server unavailable try to work fix this.,Network,Remote Access,High,FALSE,Network Support xml config file syntax error preventing startup try to work,Software,Configuration,Low,TRUE,Application Support thermal throttling reducing computer performance reboot need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support getting account disabled error trying to login asap.,Access,Account Unlock,Medium,FALSE,IAM Team cannot access certain ports due to firewall restrictions since last week urgent.,Network,Firewall Block,Critical,FALSE,Network Support password reset email going to spam folder since morning,Access,Password Reset,Low,TRUE,IAM Team windows crashed kernel_security_check_failure error afternoon urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support cpu fan failure causing processor overheating update assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support website names resolving to use ip addresses since morning fix this.,Network,DNS Problem,Low,TRUE,Network Support issue ini configuration file incorrect parameters since morning urgent.,Software,Configuration,Low,FALSE,Application Support support team laptop charging battery icon shows red today fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support account status showing expired system affecting work,Access,Account Unlock,Medium,TRUE,IAM Team team cannot map network drive provided credentials since morning asap.,Network,Network Drive,Low,FALSE,Network Support installation prerequisites met error message since last week urgent.,Software,Software Install,Medium,FALSE,Application Support mapped network drive showing disconnected try to work asap.,Network,Network Drive,Low,TRUE,Network Support laptop overheating automatically shutting reboot need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support getting installation package could opened error since last week,Software,Software Install,Medium,FALSE,Application Support irql_not_less_or_equal blue screen error shift fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support requesting access to specific application role since yesterday,Access,Access Request,Low,FALSE,IAM Team support team software conflict causing applications to malfunction reboot thanks.,Software,Compatibility,Critical,FALSE,Application Support power adapter connected battery charging since morning urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support team power supply unit seems to failed today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help remote vpn access working from home network shift asap.,Network,VPN Connection,High,FALSE,Network Support laptop wifi extremely slow compared to colleagues today need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support keyboard typing wrong characters keys since yesterday urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support ntfs permissions preventing file access try to work,Access,Permission Issue,High,FALSE,IAM Team team software conflict causing applications to malfunction update need help quickly.,Software,Compatibility,Low,FALSE,Application Support excel application freezing crashing large files reboot thanks.,Software,Application Crash,High,FALSE,Application Support system crashing bsod multiple times today since morning thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support transferred to new team need access to resources,Access,Role Change,Low,FALSE,IAM Team team inbound connection blocked host firewall asap.,Network,Firewall Block,Critical,FALSE,Network Support issue wifi password prompt keeps appearing even entering correct password help assist.,Network,WiFi Issue,Medium,FALSE,Network Support contractor account expired needs extension since last week,Access,Account Expired,Low,FALSE,IAM Team support team application incompatible installed programs since last week need help quickly.,Software,Compatibility,Medium,FALSE,Application Support files disappeared from shared folder sync reboot urgent.,Software,Data Loss,Critical,FALSE,Application Support outlook keeps crashing try to open emails reboot urgent.,Software,Application Crash,High,TRUE,Application Support help fan running full speed constantly noisy try to work need help quickly.,Hardware,Overheating,Medium,FALSE,Hardware Support cannot access shared network drive getting access denied need assistance thanks.,Network,Network Drive,Low,TRUE,Network Support help application setup cannot write to program files try to work asap.,Software,Software Install,Medium,FALSE,Application Support bandwidth seems throttled slow response times need assistance thanks.,Network,Internet Slow,Medium,TRUE,Network Support default settings causing issues need custom configuration since yesterday asap.,Software,Configuration,Low,FALSE,Application Support requesting shared mailbox access team since morning urgent.,Access,Access Request,Low,FALSE,IAM Team issue domain account disabled administrator fix this.,Access,Account Unlock,Medium,TRUE,IAM Team proxy error aa raha hai,Network,VPN Connection,High,FALSE,Network Support issue charging light blinking battery percentage increasing today need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support internet connection timing frequently shift,Network,Internet Slow,Medium,FALSE,Network Support requesting database access reporting purposes today asap.,Access,Access Request,Low,FALSE,IAM Team forgot password cannot login to account try to work fix this.,Access,Password Reset,Medium,TRUE,IAM Team team unable to change password getting policy error reboot,Access,Password Reset,Critical,FALSE,IAM Team help cannot connect to vpn since morning keeps timing affecting work,Network,VPN Connection,High,FALSE,Network Support support team adobe license showing expired even though active need assistance asap.,Software,License Issue,High,FALSE,Application Support system rebooting automatically blue screen error need assistance thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support team getting license activation failed error code 0xc004c003 afternoon urgent.,Software,License Issue,High,FALSE,Application Support help laptop shuts immediately unplugged since last week asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support team account lease expired cloud system,Access,Account Expired,Critical,FALSE,IAM Team insufficient privileges to install software machine help thanks.,Access,Permission Issue,High,FALSE,IAM Team unsaved work lost due to unexpected application crash today,Software,Data Loss,Critical,FALSE,Application Support password change required form submitting urgently needed urgent.,Access,Password Reset,Medium,TRUE,IAM Team help installation prerequisites met error message today assist.,Software,Software Install,Medium,TRUE,Application Support cumulative update failing to install windows help thanks.,Software,Update Problem,Medium,FALSE,Application Support installation prerequisites met error message update fix this.,Software,Software Install,Medium,FALSE,Application Support keyboard typing wrong characters keys urgently needed urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team cpu temperature reaching dangerous levels according to monitoring shift urgent.,Hardware,Overheating,Low,FALSE,Hardware Support multifunction printer scanner working since morning urgent.,Hardware,Printer Error,High,FALSE,Hardware Support page_fault_in_nonpaged_area system crash shift,Hardware,Blue Screen,High,TRUE,Hardware Support help configuration file seems corrupted application start need assistance fix this.,Software,Configuration,Low,FALSE,Application Support keyboard keys working properly keys stuck since yesterday fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help outlook keeps crashing try to open emails reboot thanks.,Software,Application Crash,High,TRUE,Application Support getting license activation failed error code 0xc004c003 try to work urgent.,Software,License Issue,High,FALSE,Application Support access denied aa raha hai,Access,Account Unlock,Medium,TRUE,IAM Team smart card authentication failing login since last week asap.,Access,Login Failure,High,TRUE,IAM Team getting invalid username password error repeatedly since last week fix this.,Access,Login Failure,High,FALSE,IAM Team support team cannot connect to office desktop from home via remote desktop urgently needed asap.,Network,Remote Access,Critical,FALSE,Network Support notebook battery swelling visible case need assistance urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support floating license available seats occupied since morning urgent.,Software,License Issue,High,FALSE,Application Support help cannot connect to office desktop from home via remote desktop urgently needed assist.,Network,Remote Access,Low,TRUE,Network Support help corporate proxy blocking legitimate business websites fix this.,Network,Proxy Error,Low,TRUE,Network Support help software dependencies causing version conflicts reboot,Software,Compatibility,Critical,FALSE,Application Support support team unable to establish secure connection to corporate vpn need assistance fix this.,Network,VPN Connection,High,TRUE,Network Support important files got deleted accidentally need recovery since last week asap.,Software,Data Loss,Critical,FALSE,Application Support cannot check updates getting connection error shift urgent.,Software,Update Problem,Medium,FALSE,Application Support laptop shuts immediately unplugged afternoon thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue heat sink seems clogged dust today asap.,Hardware,Overheating,High,FALSE,Hardware Support external monitor detected laptop urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support battery showing even plugged hours since last week,Hardware,Battery Issue,Low,TRUE,Hardware Support internet speed slow today pages taking forever to load today,Network,Internet Slow,Medium,FALSE,Network Support biometric login recognizing fingerprint update urgent.,Access,Login Failure,High,FALSE,IAM Team issue workstation laptop experiencing random restarts afternoon asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support service account certificate expired update urgent.,Access,Account Expired,Medium,FALSE,IAM Team dns server responding error browsers help thanks.,Network,DNS Problem,Medium,TRUE,Network Support software using much cpu making system sluggish help urgent.,Software,Performance,Low,FALSE,Application Support internet bahut slow hai,Network,Network Drive,Low,TRUE,Network Support need access to production environment deployment need help quickly.,Access,Access Request,Low,FALSE,IAM Team team requesting shared mailbox access team try to work asap.,Access,Access Request,Low,FALSE,IAM Team user account disabled due to inactivity period today urgent.,Access,Account Expired,Medium,TRUE,IAM Team cooling fan making grinding noise reboot assist.,Hardware,Overheating,High,FALSE,Hardware Support usb keyboard recognized computer update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue cpu fan failure causing processor overheating reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support lithium battery showing replace soon warning since last week,Hardware,Battery Issue,Low,TRUE,Hardware Support position change affecting system authorizations afternoon asap.,Access,Role Change,Low,TRUE,IAM Team program designed version windows since morning,Software,Compatibility,Critical,FALSE,Application Support display resolution cannot changed external monitor since last week thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support ssd detected bios possible drive failure affecting work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help trial version expired license purchased need assistance,Software,License Issue,High,TRUE,Application Support help keyboard keys working properly keys stuck today asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team memory leak causing application to consume ram today need help quickly.,Software,Performance,Medium,FALSE,Application Support support team network printer responding to print commands reboot,Hardware,Printer Error,High,TRUE,Hardware Support team network throughput severely degraded today shift assist.,Network,Internet Slow,Medium,FALSE,Network Support team getting account expired message trying to login since morning need help quickly.,Access,Account Expired,High,FALSE,IAM Team stop error causing unexpected system shutdown try to work asap.,Hardware,Blue Screen,High,FALSE,Hardware Support issue getting license activation failed error code 0xc004c003 afternoon,Software,License Issue,High,FALSE,Application Support wifi signal strength weak desk location need assistance,Network,WiFi Issue,Medium,TRUE,Network Support support team need role-based access updated systems need assistance,Access,Role Change,Low,TRUE,IAM Team charging light blinking battery percentage increasing since yesterday,Hardware,Battery Issue,Low,FALSE,Hardware Support floating license available seats occupied reboot assist.,Software,License Issue,High,TRUE,Application Support issue permission to access required shared drive since last week need help quickly.,Access,Permission Issue,High,TRUE,IAM Team team user account showing locked active directory try to work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team share permissions allowing write access shift urgent.,Access,Permission Issue,High,FALSE,IAM Team account validity period ended today thanks.,Access,Account Expired,Low,TRUE,IAM Team system crashing bsod multiple times today since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support help getting nxdomain error valid websites afternoon fix this.,Network,DNS Problem,Medium,TRUE,Network Support share permissions allowing write access shift thanks.,Access,Permission Issue,High,FALSE,IAM Team software install stuck 99 complete update,Software,Software Install,Medium,TRUE,Application Support motherboard issue causing random system restarts afternoon need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support ui laggy unresponsive usage since yesterday thanks.,Software,Performance,Critical,FALSE,Application Support issue unable to establish secure connection to corporate vpn affecting work asap.,Network,VPN Connection,High,FALSE,Network Support support team monitor screen showing horizontal lines flickering try to work thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team dual monitor setup stopped working update today,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team network drive showing file explorer urgently needed,Network,Network Drive,Low,TRUE,Network Support accidental data deletion from shared drive since yesterday thanks.,Software,Data Loss,Critical,FALSE,Application Support department change requires different system access need assistance need help quickly.,Access,Role Change,Low,FALSE,IAM Team support team display port connection working monitor since yesterday urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support application running slow taking long time to respond try to work thanks.,Software,Performance,Medium,FALSE,Application Support fan running full speed constantly noisy since morning thanks.,Hardware,Overheating,Low,TRUE,Hardware Support issue cannot access certain ports due to firewall restrictions update assist.,Network,Firewall Block,High,FALSE,Network Support proxy settings application need to configured affecting work assist.,Software,Configuration,Low,FALSE,Application Support application incompatible installed programs try to work fix this.,Software,Compatibility,Low,TRUE,Application Support account locked multiple failed login attempts afternoon thanks.,Access,Account Unlock,Medium,TRUE,IAM Team issue system thermal warning appearing frequently afternoon asap.,Hardware,Overheating,Medium,TRUE,Hardware Support team shared folder permissions seem to changed thanks.,Network,Network Drive,Low,FALSE,Network Support team wireless printer connecting to network shift,Hardware,Printer Error,High,FALSE,Hardware Support support team windows crashed kernel_security_check_failure error since morning asap.,Hardware,Blue Screen,High,FALSE,Hardware Support issue notebook battery swelling visible case since morning thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support team need permission to access confidential documents since yesterday asap.,Access,Access Request,Low,FALSE,IAM Team wifi shows connected internet access device since last week urgent.,Network,WiFi Issue,Medium,TRUE,Network Support graphics rendering causing application slowdown shift thanks.,Software,Performance,Low,FALSE,Application Support issue installation prerequisites met error message fix this.,Software,Software Install,Medium,TRUE,Application Support help feature update breaking existing applications need assistance assist.,Software,Update Problem,Medium,TRUE,Application Support team biometric authentication failing device need assistance assist.,Access,MFA Problem,Medium,TRUE,IAM Team performance degraded significantly recent update urgently needed fix this.,Software,Performance,High,FALSE,Application Support authenticator app generating valid codes assist.,Access,MFA Problem,Medium,TRUE,IAM Team mouse click kaam nahi kar raha,Hardware,Laptop Issue,High,TRUE,Hardware Support cannot login to system even correct credentials urgently needed,Access,Login Failure,High,FALSE,IAM Team issue firewall exception rule working expected since morning,Network,Firewall Block,Low,FALSE,Network Support cannot connect to corporate wireless network reboot urgent.,Network,WiFi Issue,Medium,TRUE,Network Support battery health degraded significantly need replacement since last week,Hardware,Battery Issue,Low,FALSE,Hardware Support battery health degraded significantly need replacement,Hardware,Battery Issue,Low,TRUE,Hardware Support help need help configuring email client settings correctly afternoon urgent.,Software,Configuration,Low,TRUE,Application Support keyboard keys working properly keys stuck afternoon fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue data corruption project files cannot open,Software,Data Loss,Critical,FALSE,Application Support support team dns cache seems corrupted need to flush afternoon asap.,Network,DNS Problem,Medium,TRUE,Network Support team high disk usage application affecting system,Software,Performance,Low,FALSE,Application Support service account certificate expired need assistance fix this.,Access,Account Expired,High,FALSE,IAM Team support team getting limited connectivity error wifi since morning try to work thanks.,Network,WiFi Issue,Medium,FALSE,Network Support keyboard la konja keys work aagala,Hardware,Hardware Failure,Critical,FALSE,Hardware Support temporary assignment needs additional access need assistance thanks.,Access,Role Change,Low,FALSE,IAM Team previous role access needs to revoked since morning,Access,Role Change,Low,FALSE,IAM Team rdp connection refused remote computer since yesterday,Network,Remote Access,Medium,TRUE,Network Support network drive access extremely slow files open need assistance,Network,Network Drive,Low,TRUE,Network Support need elevated permissions to complete task assist.,Access,Permission Issue,High,FALSE,IAM Team smart card authentication failing login,Access,Login Failure,High,FALSE,IAM Team graphics card failure causing display artifacts reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help subscription license showing expired status reboot urgent.,Software,License Issue,High,TRUE,Application Support cannot access account showing authentication failure affecting work,Access,Account Unlock,Medium,TRUE,IAM Team network latency extremely high cannot use video conferencing since morning urgent.,Network,Internet Slow,Medium,TRUE,Network Support acl permissions need to updated access affecting work,Access,Permission Issue,High,FALSE,IAM Team help update installation failed rolling back changes reboot,Software,Update Problem,Medium,TRUE,Application Support cpu temperature reaching dangerous levels according to monitoring need assistance,Hardware,Overheating,Low,TRUE,Hardware Support support team getting printer found error trying to print affecting work need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support laptop booting stuck black screen affecting work fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support support team remote access session keeps getting disconnected afternoon thanks.,Network,Remote Access,High,FALSE,Network Support software using much cpu making system sluggish afternoon,Software,Performance,Low,TRUE,Application Support getting invalid otp error even correct code since morning fix this.,Access,MFA Problem,Medium,TRUE,IAM Team issue cannot see company wifi network available networks list need assistance,Network,WiFi Issue,Medium,TRUE,Network Support team user account disabled due to inactivity period affecting work asap.,Access,Account Expired,High,TRUE,IAM Team configuration file seems corrupted application start update need help quickly.,Software,Configuration,Low,FALSE,Application Support support team mobile computer battery holding charge since yesterday assist.,Hardware,Laptop Issue,High,TRUE,Hardware Support video conferencing app crashing meetings since morning need help quickly.,Software,Application Crash,High,FALSE,Application Support wireless printer connecting to network afternoon,Hardware,Printer Error,High,FALSE,Hardware Support cannot connect to office desktop from home via remote desktop afternoon asap.,Network,Remote Access,Medium,TRUE,Network Support network storage accessible from workstation since yesterday thanks.,Network,Network Drive,Low,TRUE,Network Support team getting access denied error trying to open folder since yesterday urgent.,Access,Permission Issue,High,FALSE,IAM Team help remote desktop gateway server unavailable fix this.,Network,Remote Access,High,FALSE,Network Support help update history showing failed installations reboot need help quickly.,Software,Update Problem,Medium,TRUE,Application Support help account status showing expired system reboot urgent.,Access,Account Unlock,Medium,FALSE,IAM Team display port connection working monitor afternoon assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support need access to shared folder new project today,Access,Access Request,Low,TRUE,IAM Team password expired cannot set new one shift,Access,Account Expired,Critical,FALSE,IAM Team sms two-factor codes delivered today fix this.,Access,MFA Problem,Medium,FALSE,IAM Team support team laptop overheating automatically shutting since morning,Hardware,Overheating,Critical,FALSE,Hardware Support support team mfa push notification reaching mobile app help thanks.,Access,MFA Problem,Medium,TRUE,IAM Team password change required form submitting since yesterday thanks.,Access,Password Reset,Low,TRUE,IAM Team adobe license showing expired even though active afternoon fix this.,Software,License Issue,High,FALSE,Application Support internet keeps buffering important client calls urgently needed asap.,Network,Internet Slow,Medium,FALSE,Network Support issue notebook computer recognizing power adapter afternoon,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help external display showing wrong aspect ratio fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting limited connectivity error wifi since morning,Network,WiFi Issue,Medium,TRUE,Network Support issue vpn connection drops every minutes frustrating afternoon need help quickly.,Network,VPN Connection,High,TRUE,Network Support support team multi-factor authentication keeps failing repeatedly try to work asap.,Access,MFA Problem,Medium,FALSE,IAM Team laptop romba heat aaguthu,Hardware,Printer Error,High,FALSE,Hardware Support outlook crash aaguthu,Software,Software Install,Medium,FALSE,Application Support requesting access to specific application role affecting work,Access,Access Request,Low,FALSE,IAM Team issue password expired cannot set new one urgently needed urgent.,Access,Account Expired,Critical,FALSE,IAM Team issue previous role access needs to revoked help thanks.,Access,Role Change,Low,TRUE,IAM Team system crashing bsod multiple times today since yesterday urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support cisco anyconnect vpn stuck connecting status shift need help quickly.,Network,VPN Connection,High,TRUE,Network Support getting account disabled error trying to login urgently needed need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team team bsod memory management error keeps occurring afternoon fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support laptop battery draining fast barely lasts hour shift thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support system crashing bsod multiple times today today,Hardware,Blue Screen,High,TRUE,Hardware Support laptop wifi extremely slow compared to colleagues try to work,Network,WiFi Issue,Medium,TRUE,Network Support support team user account showing locked active directory update thanks.,Access,Account Unlock,Medium,TRUE,IAM Team irql_not_less_or_equal blue screen error reboot assist.,Hardware,Blue Screen,High,TRUE,Hardware Support team acl permissions need to updated access today need help quickly.,Access,Permission Issue,High,TRUE,IAM Team getting access denied error trying to open folder since morning urgent.,Access,Permission Issue,High,FALSE,IAM Team msi installer failing unknown error code asap.,Software,Software Install,Medium,FALSE,Application Support getting account expired message trying to login affecting work fix this.,Access,Account Expired,Low,FALSE,IAM Team help software dependencies causing version conflicts afternoon fix this.,Software,Compatibility,High,TRUE,Application Support support team need access to shared folder new project today urgent.,Access,Access Request,Low,FALSE,IAM Team external monitor detected laptop urgently needed assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support software using much cpu making system sluggish update asap.,Software,Performance,Critical,FALSE,Application Support help insufficient privileges to install software machine need assistance,Access,Permission Issue,High,FALSE,IAM Team biometric authentication failing device need assistance thanks.,Access,MFA Problem,Medium,TRUE,IAM Team issue touchpad responding to gestures clicks shift,Hardware,Laptop Issue,High,TRUE,Hardware Support account status showing expired system today,Access,Account Unlock,Medium,TRUE,IAM Team thermal throttling reducing computer performance today thanks.,Hardware,Overheating,Low,FALSE,Hardware Support support team software conflict causing applications to malfunction reboot assist.,Software,Compatibility,Medium,FALSE,Application Support hdmi monitor showing signal message update,Hardware,Monitor Problem,Medium,FALSE,Hardware Support account locked multiple failed login attempts need assistance,Access,Account Unlock,Medium,TRUE,IAM Team software installation failing insufficient privileges error help thanks.,Software,Software Install,Medium,TRUE,Application Support corporate vpn disconnecting frequently calls update asap.,Network,VPN Connection,High,TRUE,Network Support team fan running full speed constantly noisy,Hardware,Overheating,Low,FALSE,Hardware Support slow query performance database application shift need help quickly.,Software,Performance,Medium,TRUE,Application Support program designed version windows today,Software,Compatibility,Low,FALSE,Application Support help internet connection timing frequently help,Network,Internet Slow,Medium,FALSE,Network Support nanna vpn connect aagta illa,Network,Network Drive,Low,TRUE,Network Support laptop booting stuck black screen shift assist.,Hardware,Laptop Issue,Low,TRUE,Hardware Support hard drive making clicking noises suspect failure shift asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support graphics card failure causing display artifacts since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need help configuring email client settings correctly since morning asap.,Software,Configuration,Low,TRUE,Application Support ntfs permissions preventing file access urgently needed,Access,Permission Issue,High,FALSE,IAM Team getting remote computer available error try to work,Network,Remote Access,High,FALSE,Network Support issue internal sites accessible name help fix this.,Network,DNS Problem,Low,TRUE,Network Support support team dns cache seems corrupted need to flush reboot,Network,DNS Problem,High,FALSE,Network Support issue dns query timeouts causing browsing issues affecting work urgent.,Network,DNS Problem,High,FALSE,Network Support word document causing application to freeze urgently needed urgent.,Software,Application Crash,High,FALSE,Application Support team getting printer found error trying to print help thanks.,Hardware,Printer Error,High,FALSE,Hardware Support support team account status showing expired system afternoon assist.,Access,Account Unlock,Medium,TRUE,IAM Team team requesting access to specific application role since morning fix this.,Access,Access Request,Low,FALSE,IAM Team issue important files got deleted accidentally need recovery since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support support team mfa push notification reaching mobile app affecting work asap.,Access,MFA Problem,Medium,FALSE,IAM Team team usb ports providing power to devices urgently needed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help account lease expired cloud system reboot assist.,Access,Account Expired,Critical,FALSE,IAM Team keyboard backlight turning urgently needed assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support group policy restricting application execution need assistance assist.,Access,Permission Issue,High,TRUE,IAM Team support team corporate proxy blocking legitimate business websites urgently needed thanks.,Network,Proxy Error,Low,FALSE,Network Support team stop error causing unexpected system shutdown since last week,Hardware,Blue Screen,High,FALSE,Hardware Support cpu fan failure causing processor overheating shift thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help cannot access certain ports due to firewall restrictions need assistance,Network,Firewall Block,Low,TRUE,Network Support laptop suddenly shut turn back try to work fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support charging light blinking battery percentage increasing reboot,Hardware,Battery Issue,Low,TRUE,Hardware Support need help configuring email client settings correctly afternoon need help quickly.,Software,Configuration,Low,FALSE,Application Support ram seems faulty system showing memory errors try to work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue temporary account access period lapsed shift fix this.,Access,Account Expired,Medium,FALSE,IAM Team getting account expired message trying to login need assistance fix this.,Access,Account Expired,Low,FALSE,IAM Team web pages loading extremely slowly browsers since morning assist.,Network,Internet Slow,Medium,TRUE,Network Support support team lithium battery showing replace soon warning urgently needed assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support update installation failed rolling back changes reboot fix this.,Software,Update Problem,Medium,FALSE,Application Support laptop shuts immediately unplugged affecting work fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support team corporate proxy blocking legitimate business websites shift need help quickly.,Network,Proxy Error,Low,TRUE,Network Support installation prerequisites met error message urgently needed,Software,Software Install,Medium,TRUE,Application Support software showing license found error startup since yesterday assist.,Software,License Issue,High,FALSE,Application Support cannot connect to corporate wireless network urgently needed,Network,WiFi Issue,Medium,FALSE,Network Support team wireless mouse connecting to laptop via bluetooth reboot thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue user account disabled due to inactivity period since morning,Access,Account Expired,Critical,FALSE,IAM Team support team software dependencies causing version conflicts update asap.,Software,Compatibility,Critical,FALSE,Application Support help monitor screen showing horizontal lines flickering,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team hdmi monitor showing signal message afternoon need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support job function change requiring new permissions affecting work assist.,Access,Role Change,Low,TRUE,IAM Team cannot access certain ports due to firewall restrictions shift assist.,Network,Firewall Block,Critical,FALSE,Network Support smart card authentication failing login urgently needed fix this.,Access,Login Failure,High,TRUE,IAM Team trackpad gestures working laptop update asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team application setup cannot write to program files today fix this.,Software,Software Install,Medium,FALSE,Application Support cannot connect to corporate wireless network reboot thanks.,Network,WiFi Issue,Medium,FALSE,Network Support support team temporary password working first login try to work need help quickly.,Access,Password Reset,High,TRUE,IAM Team requesting elevated privileges software installation need assistance thanks.,Access,Access Request,Low,FALSE,IAM Team team bypass proxy settings working internal sites since last week,Network,Proxy Error,Low,TRUE,Network Support mfa setup working cannot complete registration help urgent.,Access,MFA Problem,Medium,TRUE,IAM Team laptop charging battery icon shows red urgently needed assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support network traffic dropped security firewall affecting work asap.,Network,Firewall Block,Critical,FALSE,Network Support laptop making loud fan noise running hot,Hardware,Laptop Issue,Medium,TRUE,Hardware Support single sign-on redirect loop preventing access urgently needed need help quickly.,Access,Login Failure,High,FALSE,IAM Team keyboard typing wrong characters keys update asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team getting error vpn server responding trying to connect remotely reboot thanks.,Network,VPN Connection,High,TRUE,Network Support team video conferencing app crashing meetings shift asap.,Software,Application Crash,High,FALSE,Application Support connection unstable keeps dropping packets affecting work thanks.,Network,Internet Slow,Medium,FALSE,Network Support monitor backlight flickering intermittently need assistance fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support user account disabled due to inactivity period since morning,Access,Account Expired,High,FALSE,IAM Team help print jobs getting stuck queue printing reboot thanks.,Hardware,Printer Error,High,TRUE,Hardware Support help self-service password reset portal accessible urgently needed asap.,Access,Password Reset,High,TRUE,IAM Team page_fault_in_nonpaged_area system crash since morning fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support laptop charging battery icon shows red today thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support files disappeared from shared folder sync need assistance asap.,Software,Data Loss,Critical,FALSE,Application Support network drive showing file explorer shift asap.,Network,Network Drive,Low,TRUE,Network Support print quality poor streaks pages afternoon assist.,Hardware,Printer Error,High,FALSE,Hardware Support support team corporate vpn disconnecting frequently calls afternoon assist.,Network,VPN Connection,High,FALSE,Network Support support team requesting shared mailbox access team shift urgent.,Access,Access Request,Low,FALSE,IAM Team bypass proxy settings working internal sites try to work need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help getting invalid otp error even correct code today asap.,Access,MFA Problem,Medium,TRUE,IAM Team getting error network path found trying to open shared folder need assistance,Network,Network Drive,Low,TRUE,Network Support help network drive access extremely slow files open asap.,Network,Network Drive,Low,TRUE,Network Support software install nahi ho raha,Software,Update Problem,Medium,FALSE,Application Support help network latency extremely high cannot use video conferencing since last week urgent.,Network,Internet Slow,Medium,FALSE,Network Support team firewall rules seem to changed blocking legitimate traffic since morning need help quickly.,Network,Firewall Block,Low,TRUE,Network Support bandwidth seems throttled slow response times reboot asap.,Network,Internet Slow,Medium,FALSE,Network Support update history showing failed installations help,Software,Update Problem,Medium,FALSE,Application Support help temporary password working first login need assistance fix this.,Access,Password Reset,Low,TRUE,IAM Team temporary assignment needs additional access need assistance assist.,Access,Role Change,Low,FALSE,IAM Team help new software compatible current windows version shift need help quickly.,Software,Compatibility,High,FALSE,Application Support screen flickering issue work laptop reboot,Hardware,Laptop Issue,Critical,FALSE,Hardware Support proxy server refusing connections port 8080 affecting work assist.,Network,Proxy Error,Low,FALSE,Network Support high disk usage application affecting system today assist.,Software,Performance,High,FALSE,Application Support issue position change affecting system authorizations since yesterday fix this.,Access,Role Change,Low,FALSE,IAM Team authenticator app generating valid codes try to work asap.,Access,MFA Problem,Medium,TRUE,IAM Team help license expiration affecting account access fix this.,Access,Account Expired,Medium,FALSE,IAM Team getting license activation failed error code 0xc004c003 shift asap.,Software,License Issue,High,FALSE,Application Support support team laptop getting extremely hot normal usage afternoon thanks.,Hardware,Overheating,Critical,FALSE,Hardware Support position change affecting system authorizations urgently needed urgent.,Access,Role Change,Low,FALSE,IAM Team support team printer showing paper jam error paper visible affecting work,Hardware,Printer Error,High,TRUE,Hardware Support help laptop battery draining fast barely lasts hour try to work assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support chrome browser crashing unexpectedly multiple times reboot need help quickly.,Software,Application Crash,High,TRUE,Application Support issue print jobs getting stuck queue printing since morning need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support database showing corruption errors startup today thanks.,Software,Data Loss,Critical,FALSE,Application Support team configuration file seems corrupted application start since last week,Software,Configuration,Low,FALSE,Application Support help authenticator app generating valid codes today asap.,Access,MFA Problem,Medium,TRUE,IAM Team software update downloaded install properly afternoon asap.,Software,Update Problem,Medium,FALSE,Application Support password expired cannot set new one try to work thanks.,Access,Account Expired,Low,TRUE,IAM Team touchpad responding to gestures clicks affecting work urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support getting nxdomain error valid websites update assist.,Network,DNS Problem,Critical,FALSE,Network Support blue screen appearing randomly different error codes help need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support requesting elevated privileges software installation reboot,Access,Access Request,Low,FALSE,IAM Team application running slow taking long time to respond need assistance,Software,Performance,Low,FALSE,Application Support environment variables set correctly application shift,Software,Configuration,Low,FALSE,Application Support team receiving password reset email inbox update,Access,Password Reset,Medium,TRUE,IAM Team issue wireless keyboard keeps losing connection intermittently urgently needed urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support software showing license found error startup shift asap.,Software,License Issue,High,FALSE,Application Support print jobs getting stuck queue printing need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support blue screen appearing randomly different error codes shift,Hardware,Blue Screen,High,TRUE,Hardware Support team getting invalid otp error even correct code urgent.,Access,MFA Problem,Medium,FALSE,IAM Team issue promoted to team lead requesting elevated permissions since morning fix this.,Access,Role Change,Low,FALSE,IAM Team windows update keeps failing error 0x80070002 help,Software,Update Problem,Medium,FALSE,Application Support cannot connect to vpn since morning keeps timing reboot,Network,VPN Connection,High,TRUE,Network Support user account disabled due to inactivity period since yesterday assist.,Access,Account Expired,High,TRUE,IAM Team issue role-based security groups need updating update fix this.,Access,Role Change,Low,TRUE,IAM Team support team secondary dns server responding to queries since yesterday urgent.,Network,DNS Problem,Low,TRUE,Network Support account lock aagide,Access,MFA Problem,Medium,FALSE,IAM Team team vpn client shows authentication failed error try to login reboot thanks.,Network,VPN Connection,High,TRUE,Network Support issue self-service password reset portal accessible reboot thanks.,Access,Password Reset,Critical,FALSE,IAM Team support team need access to shared folder new project reboot,Access,Access Request,Low,FALSE,IAM Team access denied ani ostundi,Access,Account Unlock,Medium,TRUE,IAM Team issue print jobs getting stuck queue printing reboot urgent.,Hardware,Printer Error,High,TRUE,Hardware Support ui laggy unresponsive usage reboot need help quickly.,Software,Performance,Medium,FALSE,Application Support help system rebooting automatically blue screen error since morning fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support memory leak causing application to consume ram,Software,Performance,Medium,FALSE,Application Support credential manager saving login information update,Access,Login Failure,High,TRUE,IAM Team team trackpad gestures working laptop since yesterday need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help getting error network path found trying to open shared folder since yesterday,Network,Network Drive,Low,TRUE,Network Support support team sms two-factor codes delivered shift fix this.,Access,MFA Problem,Medium,TRUE,IAM Team unable to save files to team network drive affecting work need help quickly.,Network,Network Drive,Low,FALSE,Network Support account status showing expired system afternoon need help quickly.,Access,Account Unlock,Medium,FALSE,IAM Team cannot see company wifi network available networks list need assistance urgent.,Network,WiFi Issue,Medium,TRUE,Network Support issue getting limited connectivity error wifi since morning since yesterday urgent.,Network,WiFi Issue,Medium,FALSE,Network Support software dependencies causing version conflicts afternoon asap.,Software,Compatibility,High,FALSE,Application Support help wifi shows connected internet access device try to work need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support help position change affecting system authorizations update need help quickly.,Access,Role Change,Low,FALSE,IAM Team help cannot establish remote session to server maintenance urgently needed,Network,Remote Access,Medium,FALSE,Network Support transferred to new team need access to resources urgently needed fix this.,Access,Role Change,Low,TRUE,IAM Team applications cannot connect corporate proxy urgently needed asap.,Network,Proxy Error,Low,FALSE,Network Support cpu temperature reaching dangerous levels according to monitoring affecting work,Hardware,Overheating,Medium,TRUE,Hardware Support support team proxy auto-detection failing browser today urgent.,Network,Proxy Error,Low,FALSE,Network Support application setup cannot write to program files shift fix this.,Software,Software Install,Medium,FALSE,Application Support issue firewall blocking application from accessing network try to work,Network,Firewall Block,Medium,FALSE,Network Support software install stuck 99 complete need assistance,Software,Software Install,Medium,FALSE,Application Support need to reset password expired today shift assist.,Access,Password Reset,Medium,TRUE,IAM Team network printer responding to print commands,Hardware,Printer Error,High,FALSE,Hardware Support dns cache seems corrupted need to flush afternoon,Network,DNS Problem,Medium,TRUE,Network Support dns server responding error browsers afternoon asap.,Network,DNS Problem,Medium,FALSE,Network Support bsod memory management error keeps occurring,Hardware,Blue Screen,High,FALSE,Hardware Support contractor account expired needs extension urgently needed need help quickly.,Access,Account Expired,High,TRUE,IAM Team credential manager saving login information help urgent.,Access,Login Failure,High,FALSE,IAM Team data synchronization causing file conflicts since morning urgent.,Software,Data Loss,Critical,FALSE,Application Support support team permission to access required shared drive reboot,Access,Permission Issue,High,TRUE,IAM Team browsing painfully slow affecting productivity shift assist.,Network,Internet Slow,Medium,FALSE,Network Support team application installation blocked windows defender firewall help fix this.,Network,Firewall Block,High,FALSE,Network Support help need elevated permissions to complete task shift assist.,Access,Permission Issue,High,FALSE,IAM Team wifi signal strength weak desk location urgent.,Network,WiFi Issue,Medium,FALSE,Network Support network drive access extremely slow files open affecting work urgent.,Network,Network Drive,Low,FALSE,Network Support issue firewall exception rule working expected shift,Network,Firewall Block,High,TRUE,Network Support update installation failed rolling back changes today,Software,Update Problem,Medium,FALSE,Application Support support team remote vpn access working from home network since yesterday urgent.,Network,VPN Connection,High,FALSE,Network Support ntfs permissions preventing file access afternoon urgent.,Access,Permission Issue,High,FALSE,IAM Team team application taking forever to load initialize urgently needed,Software,Performance,Low,TRUE,Application Support team shared folder permissions seem to changed update asap.,Network,Network Drive,Low,FALSE,Network Support issue getting error network path found trying to open shared folder try to work,Network,Network Drive,Low,FALSE,Network Support getting connection blocked firewall error message since morning,Network,Firewall Block,High,FALSE,Network Support role changed to manager need updated access rights since morning thanks.,Access,Role Change,Low,FALSE,IAM Team support team concurrent license limit exceeded error urgently needed need help quickly.,Software,License Issue,High,FALSE,Application Support team promoted to team lead requesting elevated permissions,Access,Role Change,Low,FALSE,IAM Team temporary account access period lapsed help assist.,Access,Account Expired,Medium,FALSE,IAM Team license key rejected invalid activation afternoon asap.,Software,License Issue,High,FALSE,Application Support help screen flickering issue work laptop try to work fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support access needed new system onboarding urgently needed assist.,Access,Access Request,Low,TRUE,IAM Team permission to access required shared drive update need help quickly.,Access,Permission Issue,High,TRUE,IAM Team team remote assistance invitation working properly help need help quickly.,Network,Remote Access,Low,FALSE,Network Support video conferencing app crashing meetings affecting work thanks.,Software,Application Crash,High,FALSE,Application Support help ini configuration file incorrect parameters today thanks.,Software,Configuration,Low,FALSE,Application Support teamviewer connection failing timeout error need assistance,Network,Remote Access,Critical,FALSE,Network Support help volume license key blocked software vendor since yesterday thanks.,Software,License Issue,High,FALSE,Application Support support team role changed to manager need updated access rights since yesterday assist.,Access,Role Change,Low,FALSE,IAM Team installation prerequisites met error message since morning fix this.,Software,Software Install,Medium,TRUE,Application Support issue installation prerequisites met error message,Software,Software Install,Medium,FALSE,Application Support help adobe license showing expired even though active help fix this.,Software,License Issue,High,FALSE,Application Support laser printer toner cartridge error message since morning,Hardware,Printer Error,High,FALSE,Hardware Support system crashing bsod multiple times today help thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support firewall blocking application from accessing network since yesterday urgent.,Network,Firewall Block,Critical,FALSE,Network Support job function change requiring new permissions try to work,Access,Role Change,Low,TRUE,IAM Team important files got deleted accidentally need recovery need assistance need help quickly.,Software,Data Loss,Critical,FALSE,Application Support software settings got reset need to reconfigure everything reboot,Software,Configuration,Low,TRUE,Application Support cannot check updates getting connection error update thanks.,Software,Update Problem,Medium,FALSE,Application Support password reset email going to spam folder urgently needed fix this.,Access,Password Reset,Medium,TRUE,IAM Team remote access session keeps getting disconnected need assistance fix this.,Network,Remote Access,Critical,FALSE,Network Support team software deployment package corrupted download shift assist.,Software,Software Install,Medium,FALSE,Application Support cannot connect to vpn since morning keeps timing since yesterday fix this.,Network,VPN Connection,High,TRUE,Network Support usb ports providing power to devices assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team teamviewer connection failing timeout error since morning assist.,Network,Remote Access,Low,TRUE,Network Support mfa push notification reaching mobile app help asap.,Access,MFA Problem,Medium,FALSE,IAM Team shared folder permissions seem to changed,Network,Network Drive,Low,FALSE,Network Support application preferences saving properly since morning,Software,Configuration,Low,TRUE,Application Support lost access to mfa device cannot authenticate urgent.,Access,MFA Problem,Medium,FALSE,IAM Team team ui laggy unresponsive usage urgently needed assist.,Software,Performance,Critical,FALSE,Application Support issue office wifi keeps disconnecting laptop every 10 minutes shift asap.,Network,WiFi Issue,Medium,FALSE,Network Support mouse scroll wheel working anymore affecting work thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help stop error causing unexpected system shutdown afternoon urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support help shared drive keeps disconnecting randomly throughout day afternoon urgent.,Network,Network Drive,Low,TRUE,Network Support help excel application freezing crashing large files since yesterday,Software,Application Crash,High,FALSE,Application Support need vpn access to work remotely from home since morning urgent.,Access,Access Request,Low,FALSE,IAM Team support team network storage accessible from workstation today need help quickly.,Network,Network Drive,Low,FALSE,Network Support cannot access shared network drive getting access denied afternoon fix this.,Network,Network Drive,Low,TRUE,Network Support laptop overheating automatically shutting since last week asap.,Hardware,Overheating,Low,FALSE,Hardware Support issue cpu temperature reaching dangerous levels according to monitoring affecting work thanks.,Hardware,Overheating,Medium,FALSE,Hardware Support photoshop crashing error applying filters urgently needed thanks.,Software,Application Crash,High,TRUE,Application Support support team account status showing expired system since last week fix this.,Access,Account Unlock,Medium,TRUE,IAM Team laptop suddenly shut turn back reboot thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support transferred to new team need access to resources reboot assist.,Access,Role Change,Low,FALSE,IAM Team inbound connection blocked host firewall try to work,Network,Firewall Block,Medium,FALSE,Network Support support team getting account disabled error trying to login asap.,Access,Account Unlock,Medium,TRUE,IAM Team help secondary dns server responding to queries help thanks.,Network,DNS Problem,Low,FALSE,Network Support network latency extremely high cannot use video conferencing reboot asap.,Network,Internet Slow,Medium,FALSE,Network Support wifi signal strength weak desk location need assistance asap.,Network,WiFi Issue,Medium,FALSE,Network Support help dual monitor setup stopped working update shift asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support role-based security groups need updating since morning,Access,Role Change,Low,TRUE,IAM Team software conflict causing applications to malfunction today assist.,Software,Compatibility,Critical,FALSE,Application Support issue system rebooting automatically blue screen error since yesterday fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support proxy settings application need to configured try to work,Software,Configuration,Low,TRUE,Application Support access denied dichche,Access,Account Unlock,Medium,TRUE,IAM Team team vpn connection drops every minutes frustrating try to work urgent.,Network,VPN Connection,High,TRUE,Network Support bsod memory management error keeps occurring update,Hardware,Blue Screen,High,FALSE,Hardware Support wifi signal strength weak desk location since morning fix this.,Network,WiFi Issue,Medium,FALSE,Network Support browsing painfully slow affecting productivity since last week need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support wireless connection dropping randomly throughout day urgently needed,Network,WiFi Issue,Medium,FALSE,Network Support help corporate firewall preventing software update download since morning,Network,Firewall Block,High,FALSE,Network Support group policy restricting application execution reboot,Access,Permission Issue,High,FALSE,IAM Team power supply unit seems to failed urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support acl permissions need to updated access since morning assist.,Access,Permission Issue,High,FALSE,IAM Team role-based security groups need updating try to work thanks.,Access,Role Change,Low,TRUE,IAM Team support team getting account disabled error trying to login affecting work,Access,Account Unlock,Medium,TRUE,IAM Team print quality poor streaks pages update urgent.,Hardware,Printer Error,High,TRUE,Hardware Support issue incompatible dll files causing application errors urgently needed urgent.,Software,Compatibility,Low,FALSE,Application Support network card detected device manager since last week urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue laptop keeps freezing randomly normal work thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support cannot connect to vpn since morning keeps timing affecting work fix this.,Network,VPN Connection,High,TRUE,Network Support internet speed slow today pages taking forever to load shift fix this.,Network,Internet Slow,Medium,TRUE,Network Support team password reset email going to spam folder since yesterday,Access,Password Reset,High,TRUE,IAM Team password expired cannot set new one urgently needed thanks.,Access,Account Expired,High,FALSE,IAM Team help security patch installation getting stuck today fix this.,Software,Update Problem,Medium,FALSE,Application Support team remote vpn access working from home network try to work asap.,Network,VPN Connection,High,FALSE,Network Support mobile computer battery holding charge need assistance,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help account suspended due to security policy violation need assistance,Access,Account Unlock,Medium,TRUE,IAM Team battery showing even plugged hours since yesterday urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue 32-bit software working 64-bit system properly since last week need help quickly.,Software,Compatibility,Low,TRUE,Application Support data synchronization causing file conflicts shift thanks.,Software,Data Loss,Critical,FALSE,Application Support laptop overheating automatically shutting shift assist.,Hardware,Overheating,Critical,FALSE,Hardware Support firewall blocking application from accessing network help thanks.,Network,Firewall Block,Low,FALSE,Network Support program designed version windows help,Software,Compatibility,Medium,TRUE,Application Support department change requires different system access urgent.,Access,Role Change,Low,FALSE,IAM Team support team lithium battery showing replace soon warning urgently needed fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support user account disabled due to inactivity period afternoon thanks.,Access,Account Expired,Low,FALSE,IAM Team windows crashed kernel_security_check_failure error today assist.,Hardware,Blue Screen,High,FALSE,Hardware Support dns cache seems corrupted need to flush shift asap.,Network,DNS Problem,Critical,FALSE,Network Support power supply unit seems to failed since morning need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team battery health degraded significantly need replacement since morning need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support getting limited connectivity error wifi since morning help need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support 32-bit software working 64-bit system properly try to work asap.,Software,Compatibility,Medium,FALSE,Application Support page_fault_in_nonpaged_area system crash since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support help second monitor keeps going black every minutes today asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support video conferencing app crashing meetings since yesterday asap.,Software,Application Crash,High,FALSE,Application Support help need elevated permissions to complete task afternoon assist.,Access,Permission Issue,High,TRUE,IAM Team team sso login working showing authentication error since morning,Access,Login Failure,High,FALSE,IAM Team biometric login recognizing fingerprint urgently needed need help quickly.,Access,Login Failure,High,TRUE,IAM Team user account disabled due to inactivity period since yesterday urgent.,Access,Account Expired,High,FALSE,IAM Team department change requires different system access today thanks.,Access,Role Change,Low,TRUE,IAM Team insufficient privileges to install software machine since last week,Access,Permission Issue,High,TRUE,IAM Team issue ini configuration file incorrect parameters,Software,Configuration,Low,FALSE,Application Support database showing corruption errors startup today assist.,Software,Data Loss,Critical,FALSE,Application Support help corporate firewall preventing software update download need assistance fix this.,Network,Firewall Block,Medium,FALSE,Network Support proxy server refusing connections port 8080 reboot fix this.,Network,Proxy Error,Low,FALSE,Network Support help registry settings need to modified app since last week asap.,Software,Configuration,Low,FALSE,Application Support laptop keeps freezing randomly normal work update need help quickly.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support help license key rejected invalid activation help fix this.,Software,License Issue,High,TRUE,Application Support monitor screen showing horizontal lines flickering reboot assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support page_fault_in_nonpaged_area system crash today need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support help wireless printer connecting to network shift need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support issue notebook battery swelling visible case since last week,Hardware,Battery Issue,Low,FALSE,Hardware Support application freezing data processing since morning,Software,Performance,Critical,FALSE,Application Support document showing corrupted cannot recovered help need help quickly.,Software,Data Loss,Critical,FALSE,Application Support issue outlook keeps crashing try to open emails update fix this.,Software,Application Crash,High,FALSE,Application Support need to reset password expired today since morning fix this.,Access,Password Reset,Low,TRUE,IAM Team help inkjet printer recognizing ink cartridges affecting work thanks.,Hardware,Printer Error,High,FALSE,Hardware Support issue notebook battery swelling visible case since last week thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support team print jobs getting stuck queue printing affecting work urgent.,Hardware,Printer Error,High,FALSE,Hardware Support vpn client shows authentication failed error try to login today thanks.,Network,VPN Connection,High,FALSE,Network Support credential manager saving login information since morning thanks.,Access,Login Failure,High,FALSE,IAM Team printer showing offline status even though powered try to work fix this.,Hardware,Printer Error,High,FALSE,Hardware Support need elevated permissions to complete task reboot need help quickly.,Access,Permission Issue,High,TRUE,IAM Team help application crashes stopped working error fix this.,Software,Application Crash,High,TRUE,Application Support getting proxy authentication required popup repeatedly today,Network,Proxy Error,Low,FALSE,Network Support performance degraded significantly recent update afternoon urgent.,Software,Performance,High,TRUE,Application Support keyboard typing wrong characters keys since yesterday,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team ini configuration file incorrect parameters help asap.,Software,Configuration,Low,TRUE,Application Support application taking forever to load initialize need assistance,Software,Performance,Low,FALSE,Application Support team getting remote computer available error today,Network,Remote Access,Critical,FALSE,Network Support issue cannot login to system even correct credentials shift thanks.,Access,Login Failure,High,FALSE,IAM Team team graphics card failure causing display artifacts since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support application requiring older framework version urgently needed fix this.,Software,Compatibility,Low,FALSE,Application Support application requiring older framework version afternoon,Software,Compatibility,High,FALSE,Application Support cannot access certain ports due to firewall restrictions since yesterday assist.,Network,Firewall Block,Critical,FALSE,Network Support issue shared folder permissions seem to changed help thanks.,Network,Network Drive,Low,TRUE,Network Support issue getting access denied error trying to open folder reboot,Access,Permission Issue,High,FALSE,IAM Team remote access session keeps getting disconnected try to work,Network,Remote Access,High,TRUE,Network Support data synchronization causing file conflicts reboot,Software,Data Loss,Critical,FALSE,Application Support registry settings need to modified app need assistance urgent.,Software,Configuration,Low,FALSE,Application Support getting limited connectivity error wifi since morning help asap.,Network,WiFi Issue,Medium,TRUE,Network Support high disk usage application affecting system affecting work urgent.,Software,Performance,High,FALSE,Application Support account suspended due to security policy violation,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print thanks.,Hardware,Printer Error,High,FALSE,Hardware Support cannot map network drive provided credentials update,Network,Network Drive,Low,FALSE,Network Support hardware token synchronizing server since last week urgent.,Access,MFA Problem,Medium,FALSE,IAM Team proxy auto-detection failing browser today thanks.,Network,Proxy Error,Low,FALSE,Network Support usb keyboard recognized computer reboot urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team security patch installation getting stuck shift urgent.,Software,Update Problem,Medium,TRUE,Application Support single sign-on redirect loop preventing access reboot thanks.,Access,Login Failure,High,TRUE,IAM Team laptop shuts immediately unplugged reboot need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support hard drive making clicking noises suspect failure since last week assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team wireless keyboard keeps losing connection intermittently help thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue unable to save files to team network drive help assist.,Network,Network Drive,Low,FALSE,Network Support password reset link working showing expired error since morning fix this.,Access,Password Reset,High,FALSE,IAM Team issue need access to production environment deployment reboot,Access,Access Request,Low,FALSE,IAM Team issue permission denied trying to save file to location since last week need help quickly.,Access,Permission Issue,High,FALSE,IAM Team support team department change requires different system access update fix this.,Access,Role Change,Low,FALSE,IAM Team battery health degraded significantly need replacement since yesterday,Hardware,Battery Issue,Low,TRUE,Hardware Support na laptop avvatledu,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue domain name resolution failing intermittently try to work,Network,DNS Problem,Low,TRUE,Network Support team credential manager saving login information update fix this.,Access,Login Failure,High,TRUE,IAM Team dual monitor setup stopped working update need assistance,Hardware,Monitor Problem,Medium,TRUE,Hardware Support need permission to access confidential documents,Access,Access Request,Low,TRUE,IAM Team help laptop making loud fan noise running hot affecting work,Hardware,Laptop Issue,High,TRUE,Hardware Support support team laptop keeps freezing randomly normal work update assist.,Hardware,Laptop Issue,Low,FALSE,Hardware Support powerpoint closing unexpectedly presentation try to work,Software,Application Crash,High,FALSE,Application Support laser printer toner cartridge error message update need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support application taking forever to load initialize fix this.,Software,Performance,Medium,FALSE,Application Support team unable to save files to team network drive update fix this.,Network,Network Drive,Low,FALSE,Network Support help mfa setup working cannot complete registration asap.,Access,MFA Problem,Medium,TRUE,IAM Team getting proxy authentication required popup repeatedly afternoon need help quickly.,Network,Proxy Error,Low,FALSE,Network Support power supply unit seems to failed since morning thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support network storage accessible from workstation thanks.,Network,Network Drive,Low,FALSE,Network Support laptop suddenly shut turn back urgently needed thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team temporary password working first login update,Access,Password Reset,Critical,FALSE,IAM Team support team share permissions allowing write access reboot fix this.,Access,Permission Issue,High,FALSE,IAM Team issue vpn tunnel establishment failing error code since morning fix this.,Network,VPN Connection,High,FALSE,Network Support support team getting account disabled error trying to login since last week fix this.,Access,Account Unlock,Medium,TRUE,IAM Team secondary dns server responding to queries affecting work,Network,DNS Problem,Medium,TRUE,Network Support license key rejected invalid activation shift,Software,License Issue,High,FALSE,Application Support issue system rebooting automatically blue screen error today fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support credential manager saving login information shift fix this.,Access,Login Failure,High,FALSE,IAM Team issue workstation laptop experiencing random restarts since last week fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support corporate firewall preventing software update download update thanks.,Network,Firewall Block,High,FALSE,Network Support application taking forever to load initialize since morning,Software,Performance,Medium,TRUE,Application Support help graphics rendering causing application slowdown since last week,Software,Performance,High,TRUE,Application Support contractor account expired needs extension thanks.,Access,Account Expired,Low,TRUE,IAM Team corporate firewall preventing software update download since morning asap.,Network,Firewall Block,Medium,FALSE,Network Support proxy auto-detection failing browser since yesterday fix this.,Network,Proxy Error,Low,TRUE,Network Support access required new team collaboration tools need assistance thanks.,Access,Access Request,Low,TRUE,IAM Team requesting elevated privileges software installation afternoon thanks.,Access,Access Request,Low,FALSE,IAM Team issue sms two-factor codes delivered today fix this.,Access,MFA Problem,Medium,TRUE,IAM Team support team laptop getting extremely hot normal usage afternoon asap.,Hardware,Overheating,Critical,FALSE,Hardware Support second monitor keeps going black every minutes today,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team remote vpn access working from home network need assistance,Network,VPN Connection,High,FALSE,Network Support service account certificate expired reboot fix this.,Access,Account Expired,Critical,FALSE,IAM Team issue software using much cpu making system sluggish afternoon fix this.,Software,Performance,High,TRUE,Application Support need access to production environment deployment since last week urgent.,Access,Access Request,Low,TRUE,IAM Team support team mouse buttons responding to clicks afternoon urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop wifi extremely slow compared to colleagues need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support need elevated permissions to complete task today need help quickly.,Access,Permission Issue,High,FALSE,IAM Team cannot see company wifi network available networks list affecting work asap.,Network,WiFi Issue,Medium,TRUE,Network Support account locked multiple failed login attempts try to work,Access,Account Unlock,Medium,TRUE,IAM Team team role changed to manager need updated access rights reboot fix this.,Access,Role Change,Low,FALSE,IAM Team unable to save files to team network drive today asap.,Network,Network Drive,Low,TRUE,Network Support getting access denied error trying to open folder since last week,Access,Permission Issue,High,FALSE,IAM Team browsing painfully slow affecting productivity afternoon,Network,Internet Slow,Medium,FALSE,Network Support issue firewall blocking application from accessing network since last week assist.,Network,Firewall Block,Critical,FALSE,Network Support cannot establish remote session to server maintenance update urgent.,Network,Remote Access,Low,FALSE,Network Support issue cannot connect to corporate wireless network afternoon urgent.,Network,WiFi Issue,Medium,FALSE,Network Support help touchpad responding to gestures clicks fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support access denied anta bartide,Access,Permission Issue,High,FALSE,IAM Team support team credential manager saving login information help thanks.,Access,Login Failure,High,FALSE,IAM Team floating license available seats occupied,Software,License Issue,High,TRUE,Application Support issue hardware token synchronizing server since last week fix this.,Access,MFA Problem,Medium,TRUE,IAM Team issue getting license activation failed error code 0xc004c003 update assist.,Software,License Issue,High,TRUE,Application Support help software dependencies causing version conflicts help thanks.,Software,Compatibility,High,TRUE,Application Support department change requires different system access since yesterday assist.,Access,Role Change,Low,FALSE,IAM Team team incompatible dll files causing application errors since morning urgent.,Software,Compatibility,Low,TRUE,Application Support access needed new system onboarding update thanks.,Access,Access Request,Low,FALSE,IAM Team department change requires different system access since yesterday urgent.,Access,Role Change,Low,FALSE,IAM Team remote desktop gateway server unavailable try to work assist.,Network,Remote Access,High,FALSE,Network Support receiving otp registered mobile number reboot urgent.,Access,MFA Problem,Medium,TRUE,IAM Team battery showing even plugged hours since yesterday,Hardware,Battery Issue,Low,FALSE,Hardware Support requesting shared mailbox access team today,Access,Access Request,Low,TRUE,IAM Team network printer responding to print commands assist.,Hardware,Printer Error,High,TRUE,Hardware Support team software deployment package corrupted download update assist.,Software,Software Install,Medium,FALSE,Application Support issue setup wizard closes unexpectedly installation since morning need help quickly.,Software,Software Install,Medium,TRUE,Application Support service account locked affecting application access since morning assist.,Access,Account Unlock,Medium,TRUE,IAM Team team requesting database access reporting purposes update,Access,Access Request,Low,TRUE,IAM Team laptop getting extremely hot normal usage today,Hardware,Overheating,Critical,FALSE,Hardware Support getting invalid username password error repeatedly assist.,Access,Login Failure,High,FALSE,IAM Team dns query timeouts causing browsing issues need help quickly.,Network,DNS Problem,Medium,FALSE,Network Support issue laptop getting extremely hot normal usage reboot fix this.,Hardware,Overheating,High,FALSE,Hardware Support vnc viewer cannot connect to remote host update need help quickly.,Network,Remote Access,Low,FALSE,Network Support 32-bit software working 64-bit system properly shift,Software,Compatibility,Critical,FALSE,Application Support issue cannot establish remote session to server maintenance since morning,Network,Remote Access,High,FALSE,Network Support page_fault_in_nonpaged_area system crash update fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support getting account expired message trying to login need assistance fix this.,Access,Account Expired,High,FALSE,IAM Team service account certificate expired urgently needed fix this.,Access,Account Expired,Low,FALSE,IAM Team windows crashed kernel_security_check_failure error today,Hardware,Blue Screen,High,TRUE,Hardware Support help vpn working fine yesterday today connect urgently needed fix this.,Network,VPN Connection,High,FALSE,Network Support getting access denied error trying to open folder fix this.,Access,Permission Issue,High,TRUE,IAM Team corporate firewall preventing software update download help urgent.,Network,Firewall Block,Medium,FALSE,Network Support issue download speed dropped significantly since afternoon shift fix this.,Network,Internet Slow,Medium,FALSE,Network Support team heat sink seems clogged dust help assist.,Hardware,Overheating,Critical,FALSE,Hardware Support issue need elevated permissions to complete task since last week urgent.,Access,Permission Issue,High,TRUE,IAM Team help need access to shared folder new project since last week fix this.,Access,Access Request,Low,TRUE,IAM Team account locked multiple failed login attempts reboot urgent.,Access,Account Unlock,Medium,TRUE,IAM Team team file version history showing previous versions since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support excel application freezing crashing large files help,Software,Application Crash,High,TRUE,Application Support multifunction printer scanner working try to work,Hardware,Printer Error,High,TRUE,Hardware Support data synchronization causing file conflicts,Software,Data Loss,Critical,FALSE,Application Support issue display resolution cannot changed external monitor since last week need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support forgot password cannot login to account since morning thanks.,Access,Password Reset,Medium,TRUE,IAM Team cannot map network drive provided credentials since yesterday asap.,Network,Network Drive,Low,FALSE,Network Support windows update fail ho raha hai,Software,Data Loss,Critical,FALSE,Application Support team application crashes stopped working error since morning,Software,Application Crash,High,TRUE,Application Support team department change requires different system access try to work,Access,Role Change,Low,FALSE,IAM Team temporary password working first login urgently needed asap.,Access,Password Reset,High,TRUE,IAM Team blue screen appearing randomly different error codes since last week asap.,Hardware,Blue Screen,High,TRUE,Hardware Support issue software showing license found error startup since morning,Software,License Issue,High,TRUE,Application Support credential manager saving login information try to work fix this.,Access,Login Failure,High,FALSE,IAM Team slow query performance database application shift fix this.,Software,Performance,Low,TRUE,Application Support team network throughput severely degraded today afternoon need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support issue role changed to manager need updated access rights affecting work assist.,Access,Role Change,Low,TRUE,IAM Team proxy settings seem to changed cannot browse internet today,Network,Proxy Error,Low,FALSE,Network Support team contractor account expired needs extension since yesterday assist.,Access,Account Expired,High,FALSE,IAM Team issue fan running full speed constantly noisy try to work need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support team keyboard backlight turning since yesterday thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help system rebooting automatically blue screen error since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support help password reset questions accepting answers since last week fix this.,Access,Password Reset,Low,TRUE,IAM Team display resolution cannot changed external monitor help urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support password change required form submitting afternoon urgent.,Access,Password Reset,Critical,FALSE,IAM Team internet speed slow today pages taking forever to load try to work asap.,Network,Internet Slow,Medium,TRUE,Network Support help incompatible dll files causing application errors since morning need help quickly.,Software,Compatibility,Medium,TRUE,Application Support browser tabs crashing memory error since morning,Software,Application Crash,High,FALSE,Application Support biometric authentication failing device since yesterday urgent.,Access,MFA Problem,Medium,FALSE,IAM Team mouse scroll wheel working anymore help thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support network drive showing file explorer,Network,Network Drive,Low,FALSE,Network Support issue mouse buttons responding to clicks need assistance,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support dns cache seems corrupted need to flush since last week,Network,DNS Problem,Medium,FALSE,Network Support getting account disabled error trying to login try to work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team permission denied trying to save file to location try to work asap.,Access,Permission Issue,High,FALSE,IAM Team help unable to save files to team network drive afternoon thanks.,Network,Network Drive,Low,TRUE,Network Support application preferences saving properly try to work asap.,Software,Configuration,Low,FALSE,Application Support keyboard typing wrong characters keys shift,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support temporary password working first login afternoon urgent.,Access,Password Reset,High,FALSE,IAM Team bandwidth seems throttled slow response times try to work asap.,Network,Internet Slow,Medium,FALSE,Network Support team high disk usage application affecting system since last week assist.,Software,Performance,Critical,FALSE,Application Support help monitor screen showing horizontal lines flickering help,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue website names resolving to use ip addresses need assistance urgent.,Network,DNS Problem,Critical,FALSE,Network Support authenticator app generating valid codes urgently needed assist.,Access,MFA Problem,Medium,TRUE,IAM Team team getting proxy authentication required popup repeatedly today asap.,Network,Proxy Error,Low,TRUE,Network Support concurrent license limit exceeded error urgently needed fix this.,Software,License Issue,High,FALSE,Application Support network latency extremely high cannot use video conferencing afternoon need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support team group policy restricting application execution shift need help quickly.,Access,Permission Issue,High,FALSE,IAM Team support team enterprise wifi authentication failing repeatedly afternoon,Network,WiFi Issue,Medium,FALSE,Network Support application error varuthu,Software,Performance,Low,FALSE,Application Support support team sms two-factor codes delivered assist.,Access,MFA Problem,Medium,TRUE,IAM Team help important files got deleted accidentally need recovery since yesterday asap.,Software,Data Loss,Critical,FALSE,Application Support cisco anyconnect vpn stuck connecting status reboot thanks.,Network,VPN Connection,High,TRUE,Network Support promoted to team lead requesting elevated permissions need help quickly.,Access,Role Change,Low,FALSE,IAM Team page_fault_in_nonpaged_area system crash try to work urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support need help configuring email client settings correctly reboot asap.,Software,Configuration,Low,FALSE,Application Support requesting database access reporting purposes affecting work,Access,Access Request,Low,FALSE,IAM Team help license key rejected invalid activation shift assist.,Software,License Issue,High,TRUE,Application Support network traffic dropped security firewall since yesterday thanks.,Network,Firewall Block,Medium,FALSE,Network Support vpn client shows authentication failed error try to login since yesterday,Network,VPN Connection,High,TRUE,Network Support access required new team collaboration tools reboot need help quickly.,Access,Access Request,Low,TRUE,IAM Team requesting database access reporting purposes shift need help quickly.,Access,Access Request,Low,FALSE,IAM Team department change requires different system access help,Access,Role Change,Low,TRUE,IAM Team support team mobile computer battery holding charge urgently needed,Hardware,Laptop Issue,Medium,TRUE,Hardware Support team getting connection blocked firewall error message today,Network,Firewall Block,Critical,FALSE,Network Support team print jobs getting stuck queue printing since last week need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support laptop shuts immediately unplugged assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support help power supply unit seems to failed thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team network throughput severely degraded today thanks.,Network,Internet Slow,Medium,TRUE,Network Support domain password policy forcing expiration need assistance,Access,Account Expired,Critical,FALSE,IAM Team website names resolving to use ip addresses need assistance urgent.,Network,DNS Problem,Low,FALSE,Network Support help sound card producing distorted audio output since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team windows crashed kernel_security_check_failure error urgently needed fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support heat sink seems clogged dust update urgent.,Hardware,Overheating,Critical,FALSE,Hardware Support support team getting remote computer available error reboot urgent.,Network,Remote Access,Medium,FALSE,Network Support blue screen appearing randomly different error codes assist.,Hardware,Blue Screen,High,TRUE,Hardware Support new software compatible current windows version try to work thanks.,Software,Compatibility,Medium,TRUE,Application Support help firewall exception rule working expected thanks.,Network,Firewall Block,High,TRUE,Network Support issue program designed version windows shift fix this.,Software,Compatibility,Critical,FALSE,Application Support ram seems faulty system showing memory errors try to work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team application crashes stopped working error reboot fix this.,Software,Application Crash,High,FALSE,Application Support user account disabled due to inactivity period update,Access,Account Expired,High,FALSE,IAM Team getting access denied error trying to open folder afternoon,Access,Permission Issue,High,TRUE,IAM Team application taking forever to load initialize shift,Software,Performance,High,TRUE,Application Support issue department change requires different system access update fix this.,Access,Role Change,Low,FALSE,IAM Team software update downloaded install properly since yesterday fix this.,Software,Update Problem,Medium,TRUE,Application Support need elevated permissions to complete task update fix this.,Access,Permission Issue,High,FALSE,IAM Team support team document showing corrupted cannot recovered since yesterday,Software,Data Loss,Critical,FALSE,Application Support password reset email going to spam folder today,Access,Password Reset,High,FALSE,IAM Team setup wizard closes unexpectedly installation try to work,Software,Software Install,Medium,TRUE,Application Support print quality poor streaks pages afternoon urgent.,Hardware,Printer Error,High,TRUE,Hardware Support vpn connection drops every minutes frustrating affecting work fix this.,Network,VPN Connection,High,TRUE,Network Support getting error vpn server responding trying to connect remotely help thanks.,Network,VPN Connection,High,FALSE,Network Support applications cannot connect corporate proxy assist.,Network,Proxy Error,Low,TRUE,Network Support network throughput severely degraded today since yesterday fix this.,Network,Internet Slow,Medium,FALSE,Network Support unsaved work lost due to unexpected application crash try to work,Software,Data Loss,Critical,FALSE,Application Support requesting shared mailbox access team try to work assist.,Access,Access Request,Low,FALSE,IAM Team cannot connect to vpn since morning keeps timing since morning assist.,Network,VPN Connection,High,TRUE,Network Support incompatible dll files causing application errors update asap.,Software,Compatibility,Medium,FALSE,Application Support support team mouse scroll wheel working anymore try to work,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support browser showing proxy server connection error help urgent.,Network,Proxy Error,Low,FALSE,Network Support support team default settings causing issues need custom configuration since morning,Software,Configuration,Low,TRUE,Application Support issue sound card producing distorted audio output help urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team proxy server refusing connections port 8080 reboot asap.,Network,Proxy Error,Low,FALSE,Network Support internet keeps buffering important client calls need assistance urgent.,Network,Internet Slow,Medium,FALSE,Network Support data corruption project files cannot open update urgent.,Software,Data Loss,Critical,FALSE,Application Support getting account disabled error trying to login shift fix this.,Access,Account Unlock,Medium,TRUE,IAM Team new software compatible current windows version urgently needed fix this.,Software,Compatibility,High,FALSE,Application Support domain login failing trust relationship error try to work,Access,Login Failure,High,TRUE,IAM Team team mouse scroll wheel working anymore since morning asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support application installation blocked windows defender firewall afternoon urgent.,Network,Firewall Block,Low,FALSE,Network Support help group policy restricting application execution reboot fix this.,Access,Permission Issue,High,FALSE,IAM Team support team temporary assignment needs additional access update asap.,Access,Role Change,Low,FALSE,IAM Team help bypass proxy settings working internal sites since yesterday fix this.,Network,Proxy Error,Low,FALSE,Network Support setup wizard closes unexpectedly installation reboot,Software,Software Install,Medium,FALSE,Application Support contractor account expired needs extension try to work need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team help application incompatible installed programs since morning asap.,Software,Compatibility,High,FALSE,Application Support proxy auto-detection failing browser since last week,Network,Proxy Error,Low,FALSE,Network Support need help configuring email client settings correctly since morning urgent.,Software,Configuration,Low,TRUE,Application Support application preferences saving properly affecting work asap.,Software,Configuration,Low,FALSE,Application Support network throughput severely degraded today since morning,Network,Internet Slow,Medium,FALSE,Network Support xml config file syntax error preventing startup today need help quickly.,Software,Configuration,Low,TRUE,Application Support proxy settings application need to configured today thanks.,Software,Configuration,Low,TRUE,Application Support unsaved work lost due to unexpected application crash afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support bottom laptop hot to touch comfortably fix this.,Hardware,Overheating,Medium,TRUE,Hardware Support vpn connection drops every minutes frustrating since last week thanks.,Network,VPN Connection,High,TRUE,Network Support volume license key blocked software vendor try to work need help quickly.,Software,License Issue,High,FALSE,Application Support outlook keeps crashing try to open emails reboot thanks.,Software,Application Crash,High,FALSE,Application Support support team new software compatible current windows version afternoon urgent.,Software,Compatibility,Medium,TRUE,Application Support firewall blocking application from accessing network thanks.,Network,Firewall Block,Medium,FALSE,Network Support support team software showing license found error startup try to work thanks.,Software,License Issue,High,TRUE,Application Support support team need access to shared folder new project need assistance fix this.,Access,Access Request,Low,FALSE,IAM Team application setup cannot write to program files shift thanks.,Software,Software Install,Medium,FALSE,Application Support issue previous role access needs to revoked today,Access,Role Change,Low,TRUE,IAM Team issue laptop shuts immediately unplugged need assistance urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support help powerpoint closing unexpectedly presentation help,Software,Application Crash,High,FALSE,Application Support password reset questions accepting answers need assistance thanks.,Access,Password Reset,Critical,FALSE,IAM Team help single sign-on redirect loop preventing access since yesterday assist.,Access,Login Failure,High,FALSE,IAM Team network drive access extremely slow files open since morning fix this.,Network,Network Drive,Low,TRUE,Network Support support team second monitor keeps going black every minutes urgently needed urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support video conferencing app crashing meetings update need help quickly.,Software,Application Crash,High,FALSE,Application Support support team system rebooting automatically blue screen error help thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support remote vpn access working from home network shift,Network,VPN Connection,High,TRUE,Network Support team chrome browser crashing unexpectedly multiple times try to work,Software,Application Crash,High,TRUE,Application Support issue vpn working fine yesterday today connect try to work fix this.,Network,VPN Connection,High,FALSE,Network Support issue registry settings need to modified app fix this.,Software,Configuration,Low,FALSE,Application Support accidental data deletion from shared drive today thanks.,Software,Data Loss,Critical,FALSE,Application Support issue laser printer toner cartridge error message since morning thanks.,Hardware,Printer Error,High,TRUE,Hardware Support network latency extremely high cannot use video conferencing since yesterday,Network,Internet Slow,Medium,FALSE,Network Support support team self-service password reset portal accessible try to work fix this.,Access,Password Reset,High,TRUE,IAM Team bottom laptop hot to touch comfortably since yesterday assist.,Hardware,Overheating,Low,FALSE,Hardware Support issue license expiration affecting account access update asap.,Access,Account Expired,Critical,FALSE,IAM Team application freezing data processing since morning fix this.,Software,Performance,Medium,FALSE,Application Support applications cannot connect corporate proxy,Network,Proxy Error,Low,TRUE,Network Support issue system rebooting automatically blue screen error affecting work asap.,Hardware,Blue Screen,High,FALSE,Hardware Support support team need elevated permissions to complete task help thanks.,Access,Permission Issue,High,FALSE,IAM Team cannot access certain ports due to firewall restrictions since last week need help quickly.,Network,Firewall Block,Low,FALSE,Network Support mouse buttons responding to clicks since last week need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team vpn tunnel establishment failing error code since morning fix this.,Network,VPN Connection,High,TRUE,Network Support wifi password bhool gaya hoon,Network,Internet Slow,Medium,FALSE,Network Support shared drive keeps disconnecting randomly throughout day urgent.,Network,Network Drive,Low,FALSE,Network Support self-service password reset portal accessible update thanks.,Access,Password Reset,Medium,TRUE,IAM Team monitor colors look washed distorted update assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internal dns records updating properly afternoon thanks.,Network,DNS Problem,High,TRUE,Network Support license expiration affecting account access help need help quickly.,Access,Account Expired,Critical,FALSE,IAM Team second monitor keeps going black every minutes today,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop overheating automatically shutting shift urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support getting installation package could opened error try to work asap.,Software,Software Install,Medium,TRUE,Application Support update history showing failed installations since last week assist.,Software,Update Problem,Medium,TRUE,Application Support credential manager saving login information fix this.,Access,Login Failure,High,FALSE,IAM Team team keyboard backlight turning,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help files disappeared from shared folder sync help thanks.,Software,Data Loss,Critical,FALSE,Application Support team keyboard typing wrong characters keys try to work asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support feature update breaking existing applications urgently needed,Software,Update Problem,Medium,TRUE,Application Support issue files disappeared from shared folder sync since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support application running slow taking long time to respond since yesterday need help quickly.,Software,Performance,Critical,FALSE,Application Support issue password reset questions accepting answers since last week,Access,Password Reset,High,TRUE,IAM Team inbound connection blocked host firewall affecting work thanks.,Network,Firewall Block,High,FALSE,Network Support help remote desktop gateway server unavailable since yesterday fix this.,Network,Remote Access,High,TRUE,Network Support team important files got deleted accidentally need recovery help,Software,Data Loss,Critical,FALSE,Application Support graphics rendering causing application slowdown affecting work,Software,Performance,Low,TRUE,Application Support receiving password reset email inbox since last week fix this.,Access,Password Reset,High,FALSE,IAM Team charging light blinking battery percentage increasing today asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support team laptop making loud fan noise running hot try to work assist.,Hardware,Laptop Issue,Low,FALSE,Hardware Support issue touchpad responding to gestures clicks since morning thanks.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support laptop making loud fan noise running hot update urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support environment variables set correctly application afternoon assist.,Software,Configuration,Low,FALSE,Application Support unable to change password getting policy error urgently needed thanks.,Access,Password Reset,High,TRUE,IAM Team access required new team collaboration tools try to work,Access,Access Request,Low,TRUE,IAM Team issue cannot install new software package getting error 1603 need assistance asap.,Software,Software Install,Medium,FALSE,Application Support web pages loading extremely slowly browsers afternoon asap.,Network,Internet Slow,Medium,FALSE,Network Support help document showing corrupted cannot recovered help need help quickly.,Software,Data Loss,Critical,FALSE,Application Support print quality poor streaks pages afternoon,Hardware,Printer Error,High,FALSE,Hardware Support configuration file seems corrupted application start shift,Software,Configuration,Low,FALSE,Application Support network card detected device manager reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support internet speed khub slow,Network,WiFi Issue,Medium,FALSE,Network Support help display port connection working monitor today need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team cooling fan making grinding noise affecting work assist.,Hardware,Overheating,High,FALSE,Hardware Support software update downloaded install properly urgently needed asap.,Software,Update Problem,Medium,FALSE,Application Support application installation blocked windows defender firewall since morning need help quickly.,Network,Firewall Block,High,FALSE,Network Support unable to establish secure connection to corporate vpn reboot need help quickly.,Network,VPN Connection,High,FALSE,Network Support getting remote computer available error since last week,Network,Remote Access,Medium,FALSE,Network Support cannot connect to vpn since morning keeps timing today fix this.,Network,VPN Connection,High,FALSE,Network Support help user profile locked due to inactivity timeout since yesterday fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue word document causing application to freeze urgently needed thanks.,Software,Application Crash,High,FALSE,Application Support fan running full speed constantly noisy need assistance assist.,Hardware,Overheating,Low,FALSE,Hardware Support help keyboard typing wrong characters keys shift thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support need help configuring email client settings correctly reboot,Software,Configuration,Low,FALSE,Application Support support team temporary assignment needs additional access since last week fix this.,Access,Role Change,Low,TRUE,IAM Team application setup cannot write to program files affecting work,Software,Software Install,Medium,FALSE,Application Support monitor pe lines aa gayi hain,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support photoshop crashing error applying filters today fix this.,Software,Application Crash,High,FALSE,Application Support service account certificate expired affecting work,Access,Account Expired,Critical,FALSE,IAM Team configuration file seems corrupted application start need assistance assist.,Software,Configuration,Low,FALSE,Application Support issue account locked message appearing login screen urgently needed assist.,Access,Account Unlock,Medium,TRUE,IAM Team getting proxy authentication required popup repeatedly since yesterday fix this.,Network,Proxy Error,Low,FALSE,Network Support position change affecting system authorizations afternoon asap.,Access,Role Change,Low,FALSE,IAM Team support team ini configuration file incorrect parameters,Software,Configuration,Low,FALSE,Application Support support team internal sites accessible name reboot,Network,DNS Problem,Critical,FALSE,Network Support laptop making loud fan noise running hot update thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support proxy settings application need to configured affecting work,Software,Configuration,Low,FALSE,Application Support help ntfs permissions preventing file access need assistance,Access,Permission Issue,High,FALSE,IAM Team wifi shows connected internet access device afternoon asap.,Network,WiFi Issue,Medium,FALSE,Network Support wifi password prompt keeps appearing even entering correct password asap.,Network,WiFi Issue,Medium,TRUE,Network Support firewall blocking application from accessing network since morning thanks.,Network,Firewall Block,Low,TRUE,Network Support stop error causing unexpected system shutdown shift urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support issue getting license activation failed error code 0xc004c003 today,Software,License Issue,High,TRUE,Application Support page_fault_in_nonpaged_area system crash help assist.,Hardware,Blue Screen,High,TRUE,Hardware Support print quality poor streaks pages help urgent.,Hardware,Printer Error,High,FALSE,Hardware Support issue laptop suddenly shut turn back since morning need help quickly.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team software showing license found error startup asap.,Software,License Issue,High,FALSE,Application Support incompatible dll files causing application errors afternoon assist.,Software,Compatibility,High,FALSE,Application Support mapped network drive showing disconnected help need help quickly.,Network,Network Drive,Low,TRUE,Network Support self-service password reset portal accessible help assist.,Access,Password Reset,Medium,TRUE,IAM Team browser tabs crashing memory error since morning,Software,Application Crash,High,TRUE,Application Support second monitor keeps going black every minutes urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support display port connection working monitor fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support windows update keeps failing error 0x80070002 update,Software,Update Problem,Medium,TRUE,Application Support support team getting remote computer available error try to work need help quickly.,Network,Remote Access,Medium,FALSE,Network Support team slow query performance database application reboot thanks.,Software,Performance,Critical,FALSE,Application Support team getting nxdomain error valid websites need assistance urgent.,Network,DNS Problem,Critical,FALSE,Network Support password reset email going to spam folder shift fix this.,Access,Password Reset,Medium,TRUE,IAM Team support team application incompatible installed programs update fix this.,Software,Compatibility,Low,FALSE,Application Support software install stuck 99 complete reboot,Software,Software Install,Medium,TRUE,Application Support temporary account access period lapsed update assist.,Access,Account Expired,Low,TRUE,IAM Team support team graphics rendering causing application slowdown help,Software,Performance,Medium,FALSE,Application Support help data corruption project files cannot open since morning need help quickly.,Software,Data Loss,Critical,FALSE,Application Support feature update breaking existing applications since morning need help quickly.,Software,Update Problem,Medium,FALSE,Application Support laptop making loud fan noise running hot afternoon fix this.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support issue backup restoration failing critical files affecting work asap.,Software,Data Loss,Critical,FALSE,Application Support browser showing proxy server connection error since last week,Network,Proxy Error,Low,FALSE,Network Support lost access to mfa device cannot authenticate today need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team support team sms two-factor codes delivered since yesterday asap.,Access,MFA Problem,Medium,FALSE,IAM Team support team software settings got reset need to reconfigure everything urgently needed asap.,Software,Configuration,Low,TRUE,Application Support help firewall rules seem to changed blocking legitimate traffic update,Network,Firewall Block,Low,FALSE,Network Support chrome browser crashing unexpectedly multiple times since last week fix this.,Software,Application Crash,High,FALSE,Application Support team network drive access extremely slow files open reboot,Network,Network Drive,Low,TRUE,Network Support issue portable computer keyboard functioning properly urgently needed,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help outbound traffic blocked specific application since last week asap.,Network,Firewall Block,Low,TRUE,Network Support team memory leak causing application to consume ram urgently needed urgent.,Software,Performance,High,FALSE,Application Support teamviewer connection failing timeout error need assistance need help quickly.,Network,Remote Access,Low,TRUE,Network Support 32-bit software working 64-bit system properly reboot assist.,Software,Compatibility,Medium,FALSE,Application Support data corruption project files cannot open thanks.,Software,Data Loss,Critical,FALSE,Application Support issue data synchronization causing file conflicts reboot asap.,Software,Data Loss,Critical,FALSE,Application Support issue getting license activation failed error code 0xc004c003 since morning fix this.,Software,License Issue,High,FALSE,Application Support latest patch causing compatibility issues software afternoon asap.,Software,Update Problem,Medium,TRUE,Application Support support team mapped network drive showing disconnected shift,Network,Network Drive,Low,FALSE,Network Support help proxy settings seem to changed cannot browse internet shift fix this.,Network,Proxy Error,Low,TRUE,Network Support issue cannot access account showing authentication failure since last week,Access,Account Unlock,Medium,TRUE,IAM Team smart card authentication failing login assist.,Access,Login Failure,High,FALSE,IAM Team issue high disk usage application affecting system need assistance,Software,Performance,Low,TRUE,Application Support help system thermal warning appearing frequently need assistance need help quickly.,Hardware,Overheating,Low,TRUE,Hardware Support thermal throttling reducing computer performance since morning assist.,Hardware,Overheating,Medium,TRUE,Hardware Support issue self-service password reset portal accessible since last week need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team help smart card authentication failing login try to work fix this.,Access,Login Failure,High,FALSE,IAM Team application taking forever to load initialize reboot urgent.,Software,Performance,Critical,FALSE,Application Support print quality poor streaks pages need assistance,Hardware,Printer Error,High,TRUE,Hardware Support issue application crashes stopped working error help assist.,Software,Application Crash,High,TRUE,Application Support xml config file syntax error preventing startup try to work urgent.,Software,Configuration,Low,FALSE,Application Support issue password reset questions accepting answers since yesterday asap.,Access,Password Reset,Critical,FALSE,IAM Team laptop shuts immediately unplugged urgently needed fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team getting error vpn server responding trying to connect remotely today urgent.,Network,VPN Connection,High,TRUE,Network Support issue software conflict causing applications to malfunction shift asap.,Software,Compatibility,Medium,FALSE,Application Support team previous role access needs to revoked since last week,Access,Role Change,Low,FALSE,IAM Team help cannot access external websites due to proxy configuration issue help,Network,Proxy Error,Low,TRUE,Network Support connection unstable keeps dropping packets reboot fix this.,Network,Internet Slow,Medium,FALSE,Network Support vpn working fine yesterday today connect need assistance need help quickly.,Network,VPN Connection,High,FALSE,Network Support issue getting connection blocked firewall error message try to work urgent.,Network,Firewall Block,Medium,FALSE,Network Support receiving otp registered mobile number today asap.,Access,MFA Problem,Medium,FALSE,IAM Team support team account status showing expired system update fix this.,Access,Account Unlock,Medium,TRUE,IAM Team cpu fan failure causing processor overheating since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support corporate vpn disconnecting frequently calls shift fix this.,Network,VPN Connection,High,TRUE,Network Support help contractor account expired needs extension today need help quickly.,Access,Account Expired,High,TRUE,IAM Team software installation failing insufficient privileges error update assist.,Software,Software Install,Medium,TRUE,Application Support power supply unit seems to failed since last week thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team password reset email going to spam folder assist.,Access,Password Reset,Low,TRUE,IAM Team charging light blinking battery percentage increasing update thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support team getting invalid otp error even correct code afternoon,Access,MFA Problem,Medium,TRUE,IAM Team help ui laggy unresponsive usage reboot,Software,Performance,Critical,FALSE,Application Support dns server responding error browsers urgently needed,Network,DNS Problem,Critical,FALSE,Network Support dns lookup taking long causing delays shift fix this.,Network,DNS Problem,Critical,FALSE,Network Support system rebooting automatically blue screen error urgently needed urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support issue account locked multiple failed login attempts try to work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team remote assistance invitation working properly today,Network,Remote Access,High,TRUE,Network Support help corporate firewall preventing software update download try to work assist.,Network,Firewall Block,Medium,TRUE,Network Support help proxy settings application need to configured help asap.,Software,Configuration,Low,FALSE,Application Support authenticator app generating valid codes urgently needed need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team browser extension incompatible current chrome version since last week,Software,Compatibility,Critical,FALSE,Application Support msi installer failing unknown error code afternoon,Software,Software Install,Medium,TRUE,Application Support windows update keeps failing error 0x80070002 affecting work thanks.,Software,Update Problem,Medium,FALSE,Application Support keyboard backlight turning today assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support need permission to access confidential documents help urgent.,Access,Access Request,Low,TRUE,IAM Team help laptop battery draining fast barely lasts hour afternoon,Hardware,Battery Issue,Low,FALSE,Hardware Support account status showing expired system help urgent.,Access,Account Unlock,Medium,TRUE,IAM Team outbound traffic blocked specific application afternoon assist.,Network,Firewall Block,Medium,TRUE,Network Support temporary account access period lapsed help urgent.,Access,Account Expired,High,TRUE,IAM Team promoted to team lead requesting elevated permissions shift fix this.,Access,Role Change,Low,FALSE,IAM Team team graphics card failure causing display artifacts shift fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team application preferences saving properly reboot urgent.,Software,Configuration,Low,TRUE,Application Support issue vpn client shows authentication failed error try to login shift thanks.,Network,VPN Connection,High,TRUE,Network Support account locked message appearing login screen need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team graphics card failure causing display artifacts update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support page_fault_in_nonpaged_area system crash affecting work need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support setup wizard closes unexpectedly installation since morning thanks.,Software,Software Install,Medium,FALSE,Application Support help system thermal warning appearing frequently today need help quickly.,Hardware,Overheating,High,TRUE,Hardware Support display resolution cannot changed external monitor urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support display port connection working monitor reboot fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue excel application freezing crashing large files,Software,Application Crash,High,FALSE,Application Support vpn working fine yesterday today connect urgently needed,Network,VPN Connection,High,FALSE,Network Support authenticator app generating valid codes since yesterday need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team access required new team collaboration tools since last week,Access,Access Request,Low,TRUE,IAM Team team need help configuring email client settings correctly need assistance fix this.,Software,Configuration,Low,TRUE,Application Support mobile computer battery holding charge fix this.,Hardware,Laptop Issue,Low,TRUE,Hardware Support login maadak illa,Access,Account Expired,Medium,TRUE,IAM Team issue getting account disabled error trying to login affecting work thanks.,Access,Account Unlock,Medium,TRUE,IAM Team team power supply unit seems to failed shift thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support battery calibration seems incorrect affecting work,Hardware,Battery Issue,Low,TRUE,Hardware Support wifi password prompt keeps appearing even entering correct password help thanks.,Network,WiFi Issue,Medium,TRUE,Network Support team laptop booting stuck black screen shift assist.,Hardware,Laptop Issue,High,FALSE,Hardware Support vnc viewer cannot connect to remote host since morning assist.,Network,Remote Access,Medium,FALSE,Network Support laptop battery draining fast barely lasts hour update,Hardware,Battery Issue,Low,FALSE,Hardware Support issue group policy restricting application execution shift asap.,Access,Permission Issue,High,TRUE,IAM Team network latency extremely high cannot use video conferencing afternoon urgent.,Network,Internet Slow,Medium,TRUE,Network Support issue mfa push notification reaching mobile app today urgent.,Access,MFA Problem,Medium,TRUE,IAM Team monitor screen showing horizontal lines flickering since yesterday asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot map network drive provided credentials affecting work need help quickly.,Network,Network Drive,Low,FALSE,Network Support windows crashed kernel_security_check_failure error afternoon thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support keyboard typing wrong characters keys update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support remote vpn access working from home network affecting work,Network,VPN Connection,High,TRUE,Network Support multifunction printer scanner working since yesterday,Hardware,Printer Error,High,FALSE,Hardware Support support team document showing corrupted cannot recovered since last week thanks.,Software,Data Loss,Critical,FALSE,Application Support team account status showing expired system afternoon,Access,Account Unlock,Medium,TRUE,IAM Team issue laptop suddenly shut turn back urgently needed urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team backup restoration failing critical files since morning urgent.,Software,Data Loss,Critical,FALSE,Application Support browser showing proxy server connection error since last week fix this.,Network,Proxy Error,Low,TRUE,Network Support ssd detected bios possible drive failure help,Hardware,Hardware Failure,Critical,FALSE,Hardware Support printer showing paper jam error paper visible help need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support trackpad gestures working laptop update,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue fan running full speed constantly noisy since last week need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support support team portable computer keyboard functioning properly shift need help quickly.,Hardware,Laptop Issue,High,FALSE,Hardware Support default settings causing issues need custom configuration asap.,Software,Configuration,Low,FALSE,Application Support software settings got reset need to reconfigure everything since yesterday need help quickly.,Software,Configuration,Low,FALSE,Application Support otp nahi aa raha hai phone pe,Access,Account Unlock,Medium,TRUE,IAM Team support team usb keyboard recognized computer fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support previous role access needs to revoked reboot assist.,Access,Role Change,Low,FALSE,IAM Team internet connection timing frequently since morning fix this.,Network,Internet Slow,Medium,FALSE,Network Support lost access to mfa device cannot authenticate today asap.,Access,MFA Problem,Medium,TRUE,IAM Team touchpad responding to gestures clicks urgently needed assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support cumulative update failing to install windows shift,Software,Update Problem,Medium,TRUE,Application Support support team msi installer failing unknown error code afternoon urgent.,Software,Software Install,Medium,FALSE,Application Support help internet speed slow today pages taking forever to load affecting work,Network,Internet Slow,Medium,FALSE,Network Support mfa push notification reaching mobile app try to work asap.,Access,MFA Problem,Medium,TRUE,IAM Team application freezing data processing since morning fix this.,Software,Performance,Medium,TRUE,Application Support help promoted to team lead requesting elevated permissions urgently needed need help quickly.,Access,Role Change,Low,FALSE,IAM Team multi-factor authentication keeps failing repeatedly,Access,MFA Problem,Medium,TRUE,IAM Team application taking forever to load initialize help urgent.,Software,Performance,High,FALSE,Application Support wifi shows connected internet access device since morning,Network,WiFi Issue,Medium,FALSE,Network Support legacy application running updated os shift need help quickly.,Software,Compatibility,Critical,FALSE,Application Support support team keyboard backlight turning urgently needed,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support battery showing even plugged hours try to work thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue temporary password working first login try to work assist.,Access,Password Reset,High,TRUE,IAM Team team document showing corrupted cannot recovered help urgent.,Software,Data Loss,Critical,FALSE,Application Support irql_not_less_or_equal blue screen error affecting work need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support issue memory leak causing application to consume ram need assistance asap.,Software,Performance,Critical,FALSE,Application Support laptop charging battery icon shows red help fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support application incompatible installed programs afternoon fix this.,Software,Compatibility,High,FALSE,Application Support issue credential manager saving login information shift assist.,Access,Login Failure,High,FALSE,IAM Team account locked message appearing login screen urgently needed,Access,Account Unlock,Medium,TRUE,IAM Team help volume license key blocked software vendor help urgent.,Software,License Issue,High,FALSE,Application Support issue bottom laptop hot to touch comfortably fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support browsing painfully slow affecting productivity since last week,Network,Internet Slow,Medium,FALSE,Network Support wifi shows connected internet access device update assist.,Network,WiFi Issue,Medium,FALSE,Network Support support team internal sites accessible name since morning thanks.,Network,DNS Problem,High,FALSE,Network Support external display showing wrong aspect ratio since yesterday asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support bypass proxy settings working internal sites today asap.,Network,Proxy Error,Low,TRUE,Network Support software deployment package corrupted download since morning assist.,Software,Software Install,Medium,TRUE,Application Support teamviewer connection failing timeout error update thanks.,Network,Remote Access,Low,FALSE,Network Support access required new team collaboration tools afternoon need help quickly.,Access,Access Request,Low,TRUE,IAM Team issue monitor backlight flickering intermittently reboot thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team ui laggy unresponsive usage today,Software,Performance,Medium,FALSE,Application Support help external monitor detected laptop since yesterday,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue getting printer found error trying to print try to work urgent.,Hardware,Printer Error,High,TRUE,Hardware Support laptop making loud fan noise running hot urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support irql_not_less_or_equal blue screen error,Hardware,Blue Screen,High,TRUE,Hardware Support support team data corruption project files cannot open since last week asap.,Software,Data Loss,Critical,FALSE,Application Support password reset link working showing expired error since yesterday,Access,Password Reset,High,TRUE,IAM Team mapped network drive showing disconnected reboot,Network,Network Drive,Low,TRUE,Network Support support team mapped network drive showing disconnected update asap.,Network,Network Drive,Low,FALSE,Network Support user account showing locked active directory today,Access,Account Unlock,Medium,TRUE,IAM Team laptop getting extremely hot normal usage since yesterday asap.,Hardware,Overheating,Medium,TRUE,Hardware Support team software conflict causing applications to malfunction need assistance urgent.,Software,Compatibility,High,TRUE,Application Support download speed dropped significantly since afternoon try to work,Network,Internet Slow,Medium,FALSE,Network Support internal dns records updating properly since last week asap.,Network,DNS Problem,Critical,FALSE,Network Support vpn working fine yesterday today connect try to work need help quickly.,Network,VPN Connection,High,TRUE,Network Support help position change affecting system authorizations,Access,Role Change,Low,FALSE,IAM Team help cumulative update failing to install windows update thanks.,Software,Update Problem,Medium,TRUE,Application Support receiving otp registered mobile number since last week urgent.,Access,MFA Problem,Medium,TRUE,IAM Team single sign-on redirect loop preventing access help,Access,Login Failure,High,FALSE,IAM Team print quality poor streaks pages since morning assist.,Hardware,Printer Error,High,TRUE,Hardware Support cannot login to system even correct credentials shift need help quickly.,Access,Login Failure,High,FALSE,IAM Team second monitor keeps going black every minutes since morning asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot access account showing authentication failure since morning asap.,Access,Account Unlock,Medium,FALSE,IAM Team getting error network path found trying to open shared folder help fix this.,Network,Network Drive,Low,FALSE,Network Support job function change requiring new permissions try to work urgent.,Access,Role Change,Low,FALSE,IAM Team getting connection blocked firewall error message need assistance need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support issue laptop keeps freezing randomly normal work since morning,Hardware,Laptop Issue,Low,TRUE,Hardware Support issue promoted to team lead requesting elevated permissions since last week need help quickly.,Access,Role Change,Low,FALSE,IAM Team team accidental data deletion from shared drive since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support high disk usage application affecting system need assistance assist.,Software,Performance,Low,TRUE,Application Support cumulative update failing to install windows shift need help quickly.,Software,Update Problem,Medium,TRUE,Application Support license key rejected invalid activation update asap.,Software,License Issue,High,FALSE,Application Support proxy auto-detection failing browser since yesterday assist.,Network,Proxy Error,Low,TRUE,Network Support ntfs permissions preventing file access today thanks.,Access,Permission Issue,High,TRUE,IAM Team download speed dropped significantly since afternoon try to work urgent.,Network,Internet Slow,Medium,FALSE,Network Support issue dns lookup taking long causing delays shift thanks.,Network,DNS Problem,Low,FALSE,Network Support support team lost access to mfa device cannot authenticate since last week need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team data synchronization causing file conflicts afternoon assist.,Software,Data Loss,Critical,FALSE,Application Support team latest patch causing compatibility issues software affecting work assist.,Software,Update Problem,Medium,FALSE,Application Support software install stuck 99 complete afternoon fix this.,Software,Software Install,Medium,FALSE,Application Support issue cannot see company wifi network available networks list affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support team insufficient privileges to install software machine since last week assist.,Access,Permission Issue,High,TRUE,IAM Team wireless connection dropping randomly throughout day update assist.,Network,WiFi Issue,Medium,FALSE,Network Support software installation failing insufficient privileges error since last week urgent.,Software,Software Install,Medium,FALSE,Application Support performance degraded significantly recent update update urgent.,Software,Performance,High,TRUE,Application Support cisco anyconnect vpn stuck connecting status since morning assist.,Network,VPN Connection,High,FALSE,Network Support user account showing locked active directory reboot thanks.,Access,Account Unlock,Medium,TRUE,IAM Team network drive access extremely slow files open afternoon,Network,Network Drive,Low,FALSE,Network Support application taking forever to load initialize,Software,Performance,Low,FALSE,Application Support help remote vpn access working from home network need help quickly.,Network,VPN Connection,High,TRUE,Network Support remote desktop shows black screen connection affecting work need help quickly.,Network,Remote Access,Medium,FALSE,Network Support role-based security groups need updating update assist.,Access,Role Change,Low,TRUE,IAM Team issue password reset link working showing expired error fix this.,Access,Password Reset,Low,TRUE,IAM Team support team need help configuring email client settings correctly affecting work fix this.,Software,Configuration,Low,TRUE,Application Support software showing license found error startup afternoon urgent.,Software,License Issue,High,FALSE,Application Support user account disabled due to inactivity period fix this.,Access,Account Expired,Medium,FALSE,IAM Team workstation laptop experiencing random restarts afternoon,Hardware,Laptop Issue,Critical,FALSE,Hardware Support software settings got reset need to reconfigure everything help thanks.,Software,Configuration,Low,TRUE,Application Support mfa push notification reaching mobile app update asap.,Access,MFA Problem,Medium,TRUE,IAM Team page_fault_in_nonpaged_area system crash update fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support unable to establish secure connection to corporate vpn urgently needed need help quickly.,Network,VPN Connection,High,TRUE,Network Support team secondary dns server responding to queries since morning assist.,Network,DNS Problem,Low,TRUE,Network Support issue trial version expired license purchased afternoon asap.,Software,License Issue,High,TRUE,Application Support data corruption project files cannot open urgently needed fix this.,Software,Data Loss,Critical,FALSE,Application Support support team motherboard issue causing random system restarts help need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support video conferencing app crashing meetings since yesterday thanks.,Software,Application Crash,High,FALSE,Application Support account validity period ended today since morning thanks.,Access,Account Expired,Critical,FALSE,IAM Team remote desktop gateway server unavailable thanks.,Network,Remote Access,High,FALSE,Network Support help default settings causing issues need custom configuration help asap.,Software,Configuration,Low,TRUE,Application Support team workstation laptop experiencing random restarts urgently needed assist.,Hardware,Laptop Issue,High,FALSE,Hardware Support laptop battery draining fast barely lasts hour need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support team power supply unit seems to failed reboot assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue vpn working fine yesterday today connect shift,Network,VPN Connection,High,TRUE,Network Support powerpoint closing unexpectedly presentation help,Software,Application Crash,High,FALSE,Application Support need to reset password expired today urgently needed need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team issue performance degraded significantly recent update urgently needed need help quickly.,Software,Performance,Medium,FALSE,Application Support access required new team collaboration tools shift fix this.,Access,Access Request,Low,FALSE,IAM Team issue need help configuring email client settings correctly need assistance,Software,Configuration,Low,FALSE,Application Support support team temporary account access period lapsed fix this.,Access,Account Expired,Critical,FALSE,IAM Team self-service password reset portal accessible try to work,Access,Password Reset,Low,TRUE,IAM Team getting installation package could opened error reboot fix this.,Software,Software Install,Medium,FALSE,Application Support firewall exception rule working expected help,Network,Firewall Block,Critical,FALSE,Network Support monitor colors look washed distorted fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support team domain login failing trust relationship error reboot assist.,Access,Login Failure,High,TRUE,IAM Team thermal throttling reducing computer performance,Hardware,Overheating,Critical,FALSE,Hardware Support word document causing application to freeze help need help quickly.,Software,Application Crash,High,TRUE,Application Support remote vpn access working from home network since yesterday fix this.,Network,VPN Connection,High,FALSE,Network Support remote assistance invitation working properly try to work,Network,Remote Access,High,TRUE,Network Support support team previous role access needs to revoked since last week,Access,Role Change,Low,FALSE,IAM Team wireless printer connecting to network since yesterday urgent.,Hardware,Printer Error,High,FALSE,Hardware Support file access rights seem to revoked affecting work,Access,Permission Issue,High,TRUE,IAM Team network latency extremely high cannot use video conferencing update,Network,Internet Slow,Medium,FALSE,Network Support blue screen appearing randomly different error codes shift need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support chrome romba slow ah iruku,Software,License Issue,High,FALSE,Application Support issue system rebooting automatically blue screen error affecting work thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support need vpn access to work remotely from home reboot urgent.,Access,Access Request,Low,TRUE,IAM Team support team network printer responding to print commands since morning fix this.,Hardware,Printer Error,High,TRUE,Hardware Support ini configuration file incorrect parameters help,Software,Configuration,Low,TRUE,Application Support support team trackpad gestures working laptop affecting work assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support proxy server refusing connections port 8080 urgently needed,Network,Proxy Error,Low,TRUE,Network Support feature update breaking existing applications try to work fix this.,Software,Update Problem,Medium,FALSE,Application Support team user profile locked due to inactivity timeout affecting work,Access,Account Unlock,Medium,TRUE,IAM Team user profile locked due to inactivity timeout reboot asap.,Access,Account Unlock,Medium,TRUE,IAM Team domain password policy forcing expiration afternoon urgent.,Access,Account Expired,Medium,FALSE,IAM Team issue laptop battery draining fast barely lasts hour need assistance fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue ini configuration file incorrect parameters need assistance need help quickly.,Software,Configuration,Low,FALSE,Application Support system_service_exception causing windows to crash shift urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support excel application freezing crashing large files since morning urgent.,Software,Application Crash,High,TRUE,Application Support software deployment package corrupted download affecting work fix this.,Software,Software Install,Medium,FALSE,Application Support previous role access needs to revoked since yesterday assist.,Access,Role Change,Low,TRUE,IAM Team team corporate firewall preventing software update download help,Network,Firewall Block,Low,FALSE,Network Support program designed version windows today urgent.,Software,Compatibility,Medium,TRUE,Application Support support team excel application freezing crashing large files since yesterday,Software,Application Crash,High,FALSE,Application Support group policy restricting application execution try to work assist.,Access,Permission Issue,High,FALSE,IAM Team portable computer keyboard functioning properly help thanks.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support support team role-based security groups need updating today thanks.,Access,Role Change,Low,FALSE,IAM Team network storage accessible from workstation urgently needed,Network,Network Drive,Low,FALSE,Network Support word document causing application to freeze today asap.,Software,Application Crash,High,FALSE,Application Support feature update breaking existing applications,Software,Update Problem,Medium,FALSE,Application Support cannot connect to vpn since morning keeps timing reboot need help quickly.,Network,VPN Connection,High,TRUE,Network Support network drive showing file explorer shift fix this.,Network,Network Drive,Low,TRUE,Network Support installation prerequisites met error message urgent.,Software,Software Install,Medium,TRUE,Application Support help memory leak causing application to consume ram update need help quickly.,Software,Performance,Medium,TRUE,Application Support support team setup wizard closes unexpectedly installation since last week fix this.,Software,Software Install,Medium,TRUE,Application Support latest patch causing compatibility issues software reboot assist.,Software,Update Problem,Medium,FALSE,Application Support support team browser extension incompatible current chrome version afternoon thanks.,Software,Compatibility,Low,FALSE,Application Support dns server responding error browsers try to work assist.,Network,DNS Problem,Low,TRUE,Network Support mouse cursor jumping around randomly screen today fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue wifi signal strength weak desk location try to work assist.,Network,WiFi Issue,Medium,TRUE,Network Support powerpoint closing unexpectedly presentation afternoon asap.,Software,Application Crash,High,FALSE,Application Support password reset link working showing expired error affecting work,Access,Password Reset,Low,TRUE,IAM Team sound card producing distorted audio output urgently needed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot install new software package getting error 1603 help fix this.,Software,Software Install,Medium,TRUE,Application Support job function change requiring new permissions need assistance need help quickly.,Access,Role Change,Low,FALSE,IAM Team mobile computer battery holding charge since morning urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support touchpad responding to gestures clicks need assistance,Hardware,Laptop Issue,High,TRUE,Hardware Support support team laptop battery draining fast barely lasts hour urgently needed asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support help network storage accessible from workstation affecting work,Network,Network Drive,Low,FALSE,Network Support blue screen appearing randomly different error codes urgently needed,Hardware,Blue Screen,High,FALSE,Hardware Support cannot connect to office desktop from home via remote desktop shift assist.,Network,Remote Access,Critical,FALSE,Network Support dual monitor setup stopped working update shift urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team proxy settings application need to configured shift thanks.,Software,Configuration,Low,TRUE,Application Support support team volume license key blocked software vendor update fix this.,Software,License Issue,High,TRUE,Application Support mouse scroll wheel working anymore afternoon thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support file version history showing previous versions affecting work,Software,Data Loss,Critical,FALSE,Application Support sound card producing distorted audio output affecting work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support blue screen appearing randomly different error codes afternoon assist.,Hardware,Blue Screen,High,TRUE,Hardware Support team photoshop crashing error applying filters today assist.,Software,Application Crash,High,FALSE,Application Support cannot connect to vpn since morning keeps timing afternoon need help quickly.,Network,VPN Connection,High,FALSE,Network Support support team mapped network drive showing disconnected help thanks.,Network,Network Drive,Low,FALSE,Network Support firewall blocking application from accessing network urgent.,Network,Firewall Block,High,FALSE,Network Support shared folder permissions seem to changed try to work urgent.,Network,Network Drive,Low,TRUE,Network Support password reset link working showing expired error thanks.,Access,Password Reset,High,TRUE,IAM Team team wifi password prompt keeps appearing even entering correct password reboot,Network,WiFi Issue,Medium,TRUE,Network Support second monitor keeps going black every minutes reboot,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help file version history showing previous versions try to work,Software,Data Loss,Critical,FALSE,Application Support graphics card failure causing display artifacts try to work fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support printer showing paper jam error paper visible urgently needed asap.,Hardware,Printer Error,High,TRUE,Hardware Support irql_not_less_or_equal blue screen error affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support power supply unit seems to failed need assistance fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support rdp connection refused remote computer shift,Network,Remote Access,Low,TRUE,Network Support issue cannot connect to corporate wireless network afternoon asap.,Network,WiFi Issue,Medium,FALSE,Network Support support team cannot access certain ports due to firewall restrictions help,Network,Firewall Block,Critical,FALSE,Network Support outlook keeps crashing try to open emails need assistance asap.,Software,Application Crash,High,TRUE,Application Support forgot password cannot login to account update,Access,Password Reset,Critical,FALSE,IAM Team help laptop battery draining fast barely lasts hour since morning urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team bottom laptop hot to touch comfortably today urgent.,Hardware,Overheating,Low,FALSE,Hardware Support help need to reset password expired today since morning asap.,Access,Password Reset,Low,TRUE,IAM Team corporate firewall preventing software update download afternoon urgent.,Network,Firewall Block,Low,TRUE,Network Support team program designed version windows help assist.,Software,Compatibility,Critical,FALSE,Application Support team bandwidth seems throttled slow response times today assist.,Network,Internet Slow,Medium,FALSE,Network Support help laptop getting extremely hot normal usage since yesterday need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support getting connection blocked firewall error message afternoon need help quickly.,Network,Firewall Block,Medium,TRUE,Network Support got blue screen death error code critical_process_died shift thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support help proxy pac file loading correctly afternoon asap.,Network,Proxy Error,Low,FALSE,Network Support wifi signal strength weak desk location today asap.,Network,WiFi Issue,Medium,TRUE,Network Support vpn tunnel establishment failing error code today need help quickly.,Network,VPN Connection,High,FALSE,Network Support support team usb keyboard recognized computer since last week,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team software conflict causing applications to malfunction shift assist.,Software,Compatibility,Critical,FALSE,Application Support team firewall exception rule working expected since yesterday thanks.,Network,Firewall Block,High,FALSE,Network Support subscription license showing expired status since morning need help quickly.,Software,License Issue,High,FALSE,Application Support getting stuck update loop keeps restarting since morning,Software,Update Problem,Medium,TRUE,Application Support team usb ports providing power to devices asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need elevated permissions to complete task since yesterday need help quickly.,Access,Permission Issue,High,TRUE,IAM Team backup restoration failing critical files affecting work,Software,Data Loss,Critical,FALSE,Application Support mouse scroll wheel working anymore update assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help wireless keyboard keeps losing connection intermittently afternoon,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support receiving password reset email inbox update need help quickly.,Access,Password Reset,Low,FALSE,IAM Team department change requires different system access help urgent.,Access,Role Change,Low,TRUE,IAM Team unable to change password getting policy error try to work assist.,Access,Password Reset,Low,TRUE,IAM Team dual monitor setup stopped working update afternoon,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help browser showing proxy server connection error update,Network,Proxy Error,Low,FALSE,Network Support dns query timeouts causing browsing issues shift,Network,DNS Problem,Low,TRUE,Network Support need role-based access updated systems shift need help quickly.,Access,Role Change,Low,FALSE,IAM Team issue getting remote computer available error afternoon assist.,Network,Remote Access,Critical,FALSE,Network Support domain password policy forcing expiration reboot fix this.,Access,Account Expired,High,FALSE,IAM Team help battery health degraded significantly need replacement need assistance,Hardware,Battery Issue,Low,FALSE,Hardware Support application installation blocked windows defender firewall shift asap.,Network,Firewall Block,Critical,FALSE,Network Support getting invalid otp error even correct code urgently needed fix this.,Access,MFA Problem,Medium,TRUE,IAM Team corporate firewall preventing software update download need assistance fix this.,Network,Firewall Block,High,TRUE,Network Support getting account disabled error trying to login since morning,Access,Account Unlock,Medium,TRUE,IAM Team help single sign-on redirect loop preventing access help,Access,Login Failure,High,FALSE,IAM Team graphics card failure causing display artifacts shift assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain name resolution failing intermittently try to work fix this.,Network,DNS Problem,Low,FALSE,Network Support support team keyboard keys working properly keys stuck since yesterday,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue setup wizard closes unexpectedly installation since morning urgent.,Software,Software Install,Medium,TRUE,Application Support issue need access to production environment deployment try to work urgent.,Access,Access Request,Low,FALSE,IAM Team issue cannot login to system even correct credentials shift assist.,Access,Login Failure,High,FALSE,IAM Team issue setup wizard closes unexpectedly installation update urgent.,Software,Software Install,Medium,TRUE,Application Support user account showing locked active directory since yesterday need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team support team corporate vpn disconnecting frequently calls since last week urgent.,Network,VPN Connection,High,TRUE,Network Support mouse buttons responding to clicks help fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop wifi extremely slow compared to colleagues shift urgent.,Network,WiFi Issue,Medium,TRUE,Network Support role-based security groups need updating afternoon,Access,Role Change,Low,FALSE,IAM Team dual monitor setup stopped working update asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support unsaved work lost due to unexpected application crash since last week thanks.,Software,Data Loss,Critical,FALSE,Application Support cannot connect to corporate wireless network need assistance need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support rdp connection refused remote computer update fix this.,Network,Remote Access,High,TRUE,Network Support corporate proxy blocking legitimate business websites need assistance,Network,Proxy Error,Low,FALSE,Network Support remote assistance invitation working properly try to work assist.,Network,Remote Access,High,FALSE,Network Support team receiving password reset email inbox update thanks.,Access,Password Reset,High,TRUE,IAM Team file access rights seem to revoked affecting work,Access,Permission Issue,High,FALSE,IAM Team sso login working showing authentication error since yesterday assist.,Access,Login Failure,High,FALSE,IAM Team team application incompatible installed programs need assistance fix this.,Software,Compatibility,Medium,FALSE,Application Support floating license available seats occupied today fix this.,Software,License Issue,High,TRUE,Application Support support team promoted to team lead requesting elevated permissions reboot fix this.,Access,Role Change,Low,TRUE,IAM Team ntfs permissions preventing file access urgent.,Access,Permission Issue,High,FALSE,IAM Team need access to shared folder new project shift urgent.,Access,Access Request,Low,FALSE,IAM Team insufficient privileges to install software machine urgent.,Access,Permission Issue,High,FALSE,IAM Team sso login working showing authentication error need help quickly.,Access,Login Failure,High,FALSE,IAM Team multifunction printer scanner working today urgent.,Hardware,Printer Error,High,FALSE,Hardware Support enterprise wifi authentication failing repeatedly affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support support team workstation laptop experiencing random restarts afternoon urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support support team self-service password reset portal accessible update urgent.,Access,Password Reset,High,TRUE,IAM Team team power supply unit seems to failed reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team word document causing application to freeze reboot urgent.,Software,Application Crash,High,TRUE,Application Support chrome browser crashing unexpectedly multiple times help thanks.,Software,Application Crash,High,TRUE,Application Support motherboard issue causing random system restarts affecting work need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support browser tabs crashing memory error affecting work fix this.,Software,Application Crash,High,FALSE,Application Support help accidental data deletion from shared drive,Software,Data Loss,Critical,FALSE,Application Support ntfs permissions preventing file access reboot asap.,Access,Permission Issue,High,TRUE,IAM Team team cpu temperature reaching dangerous levels according to monitoring since morning,Hardware,Overheating,Critical,FALSE,Hardware Support contractor account expired needs extension asap.,Access,Account Expired,Medium,FALSE,IAM Team cpu temperature reaching dangerous levels according to monitoring reboot need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support network drive access extremely slow files open need assistance fix this.,Network,Network Drive,Low,FALSE,Network Support monitor colors look washed distorted since last week,Hardware,Monitor Problem,Medium,TRUE,Hardware Support mouse cursor jumping around randomly screen need assistance,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team performance degraded significantly recent update since yesterday asap.,Software,Performance,Low,FALSE,Application Support feature update breaking existing applications afternoon need help quickly.,Software,Update Problem,Medium,TRUE,Application Support software conflict causing applications to malfunction update assist.,Software,Compatibility,Critical,FALSE,Application Support issue bandwidth seems throttled slow response times shift need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support thermal throttling reducing computer performance update,Hardware,Overheating,Low,FALSE,Hardware Support teamviewer connection failing timeout error thanks.,Network,Remote Access,Medium,TRUE,Network Support monitor colors look washed distorted affecting work,Hardware,Monitor Problem,Medium,FALSE,Hardware Support display resolution cannot changed external monitor urgently needed need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop suddenly shut turn back reboot fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support application incompatible installed programs try to work urgent.,Software,Compatibility,Medium,TRUE,Application Support department change requires different system access shift fix this.,Access,Role Change,Low,TRUE,IAM Team help wifi signal strength weak desk location afternoon fix this.,Network,WiFi Issue,Medium,FALSE,Network Support license server responding cannot validate software affecting work fix this.,Software,License Issue,High,TRUE,Application Support dns cache seems corrupted need to flush since last week,Network,DNS Problem,Low,TRUE,Network Support team access needed new system onboarding since morning need help quickly.,Access,Access Request,Low,TRUE,IAM Team team software showing license found error startup reboot fix this.,Software,License Issue,High,TRUE,Application Support support team previous role access needs to revoked afternoon,Access,Role Change,Low,FALSE,IAM Team help second monitor keeps going black every minutes need assistance thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue security patch installation getting stuck help,Software,Update Problem,Medium,FALSE,Application Support software showing license found error startup afternoon,Software,License Issue,High,FALSE,Application Support laptop making loud fan noise running hot affecting work fix this.,Hardware,Laptop Issue,Low,FALSE,Hardware Support help network card detected device manager,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team internal sites accessible name since morning need help quickly.,Network,DNS Problem,High,FALSE,Network Support issue outlook keeps crashing try to open emails shift urgent.,Software,Application Crash,High,FALSE,Application Support support team need vpn access to work remotely from home urgently needed thanks.,Access,Access Request,Low,TRUE,IAM Team support team floating license available seats occupied since yesterday fix this.,Software,License Issue,High,FALSE,Application Support authenticator app generating valid codes urgently needed asap.,Access,MFA Problem,Medium,TRUE,IAM Team issue proxy server refusing connections port 8080 shift need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help role changed to manager need updated access rights try to work asap.,Access,Role Change,Low,TRUE,IAM Team network drive showing file explorer since yesterday need help quickly.,Network,Network Drive,Low,TRUE,Network Support support team browser showing proxy server connection error need assistance fix this.,Network,Proxy Error,Low,FALSE,Network Support permission denied trying to save file to location assist.,Access,Permission Issue,High,FALSE,IAM Team help laptop suddenly shut turn back reboot fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support software update downloaded install properly need assistance asap.,Software,Update Problem,Medium,FALSE,Application Support help notebook computer recognizing power adapter urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support file access rights seem to revoked urgently needed,Access,Permission Issue,High,TRUE,IAM Team team legacy application running updated os asap.,Software,Compatibility,Medium,TRUE,Application Support need elevated permissions to complete task since last week assist.,Access,Permission Issue,High,FALSE,IAM Team login page keeps redirecting back to login screen urgently needed asap.,Access,Login Failure,High,TRUE,IAM Team support team internet keeps buffering important client calls try to work,Network,Internet Slow,Medium,FALSE,Network Support data synchronization causing file conflicts affecting work urgent.,Software,Data Loss,Critical,FALSE,Application Support account lease expired cloud system update asap.,Access,Account Expired,High,TRUE,IAM Team issue mfa setup working cannot complete registration afternoon,Access,MFA Problem,Medium,TRUE,IAM Team need access to production environment deployment try to work need help quickly.,Access,Access Request,Low,TRUE,IAM Team team account lease expired cloud system try to work need help quickly.,Access,Account Expired,High,FALSE,IAM Team cisco anyconnect vpn stuck connecting status today,Network,VPN Connection,High,FALSE,Network Support system thermal warning appearing frequently today need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support team applications cannot connect corporate proxy update assist.,Network,Proxy Error,Low,TRUE,Network Support getting proxy authentication required popup repeatedly since morning urgent.,Network,Proxy Error,Low,TRUE,Network Support issue cumulative update failing to install windows since yesterday thanks.,Software,Update Problem,Medium,TRUE,Application Support cannot access certain ports due to firewall restrictions since morning urgent.,Network,Firewall Block,Low,FALSE,Network Support printer showing paper jam error paper visible affecting work urgent.,Hardware,Printer Error,High,FALSE,Hardware Support video conferencing app crashing meetings try to work assist.,Software,Application Crash,High,TRUE,Application Support temporary password working first login update thanks.,Access,Password Reset,Medium,TRUE,IAM Team requesting elevated privileges software installation need assistance asap.,Access,Access Request,Low,TRUE,IAM Team receiving otp registered mobile number urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team help software using much cpu making system sluggish since last week asap.,Software,Performance,Critical,FALSE,Application Support rdp connection refused remote computer help asap.,Network,Remote Access,High,FALSE,Network Support ini configuration file incorrect parameters today need help quickly.,Software,Configuration,Low,TRUE,Application Support remote access session keeps getting disconnected assist.,Network,Remote Access,Low,FALSE,Network Support help software install stuck 99 complete shift thanks.,Software,Software Install,Medium,TRUE,Application Support support team wireless mouse connecting to laptop via bluetooth shift,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot map network drive provided credentials help asap.,Network,Network Drive,Low,FALSE,Network Support support team memory leak causing application to consume ram shift asap.,Software,Performance,High,FALSE,Application Support website names resolving to use ip addresses since yesterday,Network,DNS Problem,Critical,FALSE,Network Support internet connection timing frequently help fix this.,Network,Internet Slow,Medium,TRUE,Network Support software using much cpu making system sluggish afternoon assist.,Software,Performance,High,FALSE,Application Support remote assistance invitation working properly since morning assist.,Network,Remote Access,Low,TRUE,Network Support applications cannot connect corporate proxy shift need help quickly.,Network,Proxy Error,Low,FALSE,Network Support external display showing wrong aspect ratio afternoon thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support wireless mouse connecting to laptop via bluetooth since yesterday assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team blue screen appearing randomly different error codes try to work assist.,Hardware,Blue Screen,High,TRUE,Hardware Support data synchronization causing file conflicts since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support team windows update keeps failing error 0x80070002 need assistance thanks.,Software,Update Problem,Medium,FALSE,Application Support proxy auto-detection failing browser since yesterday,Network,Proxy Error,Low,FALSE,Network Support notebook computer recognizing power adapter affecting work asap.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support help requesting database access reporting purposes since morning,Access,Access Request,Low,FALSE,IAM Team cooling fan making grinding noise help asap.,Hardware,Overheating,Low,TRUE,Hardware Support network throughput severely degraded today try to work need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support help application crashes stopped working error,Software,Application Crash,High,FALSE,Application Support support team internal sites accessible name since yesterday fix this.,Network,DNS Problem,Critical,FALSE,Network Support memory leak causing application to consume ram since yesterday thanks.,Software,Performance,High,TRUE,Application Support network latency extremely high cannot use video conferencing help thanks.,Network,Internet Slow,Medium,TRUE,Network Support software dependencies causing version conflicts since yesterday assist.,Software,Compatibility,Medium,FALSE,Application Support cannot access shared network drive getting access denied since last week,Network,Network Drive,Low,FALSE,Network Support group policy restricting application execution help thanks.,Access,Permission Issue,High,FALSE,IAM Team license key rejected invalid activation since morning,Software,License Issue,High,FALSE,Application Support cannot connect to vpn since morning keeps timing affecting work,Network,VPN Connection,High,FALSE,Network Support network drive access extremely slow files open update,Network,Network Drive,Low,FALSE,Network Support biometric login recognizing fingerprint since yesterday need help quickly.,Access,Login Failure,High,TRUE,IAM Team hdmi monitor showing signal message affecting work,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team password reset email going to spam folder shift assist.,Access,Password Reset,High,FALSE,IAM Team getting stuck update loop keeps restarting update asap.,Software,Update Problem,Medium,FALSE,Application Support chrome browser crashing unexpectedly multiple times shift need help quickly.,Software,Application Crash,High,FALSE,Application Support help access required new team collaboration tools today thanks.,Access,Access Request,Low,TRUE,IAM Team proxy pac file loading correctly help fix this.,Network,Proxy Error,Low,TRUE,Network Support support team external monitor detected laptop reboot fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support print jobs getting stuck queue printing afternoon,Hardware,Printer Error,High,FALSE,Hardware Support getting connection blocked firewall error message update assist.,Network,Firewall Block,Critical,FALSE,Network Support help floating license available seats occupied since last week fix this.,Software,License Issue,High,TRUE,Application Support role-based security groups need updating need assistance,Access,Role Change,Low,TRUE,IAM Team help page_fault_in_nonpaged_area system crash shift asap.,Hardware,Blue Screen,High,FALSE,Hardware Support rdp connection refused remote computer since yesterday fix this.,Network,Remote Access,Critical,FALSE,Network Support system crashing bsod multiple times today need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support password reset panna vendum,Access,Access Request,Low,FALSE,IAM Team getting error vpn server responding trying to connect remotely afternoon asap.,Network,VPN Connection,High,TRUE,Network Support software using much cpu making system sluggish need assistance urgent.,Software,Performance,Critical,FALSE,Application Support teamviewer connection failing timeout error assist.,Network,Remote Access,Medium,FALSE,Network Support help monitor colors look washed distorted try to work need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support data corruption project files cannot open reboot,Software,Data Loss,Critical,FALSE,Application Support forgot password cannot login to account today need help quickly.,Access,Password Reset,High,TRUE,IAM Team biometric authentication failing device update asap.,Access,MFA Problem,Medium,TRUE,IAM Team cooling fan making grinding noise since last week thanks.,Hardware,Overheating,High,FALSE,Hardware Support help account suspended due to security policy violation update asap.,Access,Account Unlock,Medium,TRUE,IAM Team laptop suddenly shut turn back affecting work need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support support team file access rights seem to revoked affecting work fix this.,Access,Permission Issue,High,FALSE,IAM Team fan running full speed constantly noisy need assistance urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support help temporary password working first login update,Access,Password Reset,High,FALSE,IAM Team getting error vpn server responding trying to connect remotely since yesterday fix this.,Network,VPN Connection,High,FALSE,Network Support accidental data deletion from shared drive urgently needed urgent.,Software,Data Loss,Critical,FALSE,Application Support issue requesting database access reporting purposes need assistance,Access,Access Request,Low,FALSE,IAM Team team software settings got reset need to reconfigure everything reboot need help quickly.,Software,Configuration,Low,FALSE,Application Support feature update breaking existing applications need assistance need help quickly.,Software,Update Problem,Medium,TRUE,Application Support account status showing expired system need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team security patch installation getting stuck afternoon need help quickly.,Software,Update Problem,Medium,FALSE,Application Support support team requesting elevated privileges software installation shift,Access,Access Request,Low,FALSE,IAM Team firewall blocking application from accessing network reboot assist.,Network,Firewall Block,Critical,FALSE,Network Support file version history showing previous versions update thanks.,Software,Data Loss,Critical,FALSE,Application Support file version history showing previous versions afternoon fix this.,Software,Data Loss,Critical,FALSE,Application Support bandwidth seems throttled slow response times urgently needed assist.,Network,Internet Slow,Medium,FALSE,Network Support document showing corrupted cannot recovered since last week,Software,Data Loss,Critical,FALSE,Application Support support team password reset questions accepting answers help,Access,Password Reset,Critical,FALSE,IAM Team issue getting error vpn server responding trying to connect remotely reboot,Network,VPN Connection,High,FALSE,Network Support help permission to access required shared drive help,Access,Permission Issue,High,FALSE,IAM Team issue application incompatible installed programs since last week need help quickly.,Software,Compatibility,High,FALSE,Application Support support team unable to establish secure connection to corporate vpn help urgent.,Network,VPN Connection,High,FALSE,Network Support unsaved work lost due to unexpected application crash since last week assist.,Software,Data Loss,Critical,FALSE,Application Support support team application installation blocked windows defender firewall try to work urgent.,Network,Firewall Block,Critical,FALSE,Network Support support team receiving password reset email inbox affecting work need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team help power supply unit seems to failed today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support temporary account access period lapsed shift,Access,Account Expired,Critical,FALSE,IAM Team support team account suspended due to security policy violation today urgent.,Access,Account Unlock,Medium,TRUE,IAM Team getting stuck update loop keeps restarting help assist.,Software,Update Problem,Medium,FALSE,Application Support password reset email going to spam folder need assistance assist.,Access,Password Reset,High,TRUE,IAM Team browser extension incompatible current chrome version need assistance,Software,Compatibility,Medium,TRUE,Application Support ventilation ports blocked causing overheating reboot thanks.,Hardware,Overheating,Critical,FALSE,Hardware Support support team wifi password prompt keeps appearing even entering correct password today fix this.,Network,WiFi Issue,Medium,FALSE,Network Support issue print quality poor streaks pages need assistance asap.,Hardware,Printer Error,High,FALSE,Hardware Support dns server responding error browsers asap.,Network,DNS Problem,Critical,FALSE,Network Support issue laptop overheating automatically shutting since yesterday thanks.,Hardware,Overheating,Low,TRUE,Hardware Support web pages loading extremely slowly browsers afternoon urgent.,Network,Internet Slow,Medium,TRUE,Network Support domain password policy forcing expiration since last week assist.,Access,Account Expired,Critical,FALSE,IAM Team cannot login to system even correct credentials shift assist.,Access,Login Failure,High,FALSE,IAM Team team powerpoint closing unexpectedly presentation since last week thanks.,Software,Application Crash,High,FALSE,Application Support issue mouse scroll wheel working anymore since yesterday fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team database showing corruption errors startup today asap.,Software,Data Loss,Critical,FALSE,Application Support software deployment package corrupted download thanks.,Software,Software Install,Medium,FALSE,Application Support support team laptop overheating automatically shutting since yesterday fix this.,Hardware,Overheating,Medium,TRUE,Hardware Support team system_service_exception causing windows to crash shift fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support support team cannot install new software package getting error 1603 need assistance,Software,Software Install,Medium,FALSE,Application Support teams application keeps closing randomly urgently needed asap.,Software,Application Crash,High,FALSE,Application Support need vpn access to work remotely from home affecting work,Access,Access Request,Low,TRUE,IAM Team sso login working showing authentication error try to work fix this.,Access,Login Failure,High,TRUE,IAM Team support team domain login failing trust relationship error since morning fix this.,Access,Login Failure,High,FALSE,IAM Team team getting remote computer available error affecting work assist.,Network,Remote Access,Medium,FALSE,Network Support team user profile locked due to inactivity timeout shift,Access,Account Unlock,Medium,TRUE,IAM Team issue memory leak causing application to consume ram try to work,Software,Performance,Medium,FALSE,Application Support download speed dropped significantly since afternoon since last week urgent.,Network,Internet Slow,Medium,FALSE,Network Support help getting limited connectivity error wifi since morning reboot fix this.,Network,WiFi Issue,Medium,TRUE,Network Support system_service_exception causing windows to crash afternoon asap.,Hardware,Blue Screen,High,TRUE,Hardware Support laptop making loud fan noise running hot afternoon,Hardware,Laptop Issue,Low,FALSE,Hardware Support cannot connect to corporate wireless network today assist.,Network,WiFi Issue,Medium,FALSE,Network Support browser tabs crashing memory error asap.,Software,Application Crash,High,FALSE,Application Support cumulative update failing to install windows since yesterday need help quickly.,Software,Update Problem,Medium,FALSE,Application Support issue permission to access required shared drive urgently needed,Access,Permission Issue,High,FALSE,IAM Team support team internet connection timing frequently affecting work urgent.,Network,Internet Slow,Medium,FALSE,Network Support remote vpn access working from home network shift need help quickly.,Network,VPN Connection,High,TRUE,Network Support team dual monitor setup stopped working update need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support authenticator app generating valid codes try to work,Access,MFA Problem,Medium,TRUE,IAM Team issue page_fault_in_nonpaged_area system crash need assistance,Hardware,Blue Screen,High,FALSE,Hardware Support help forgot password cannot login to account urgent.,Access,Password Reset,Critical,FALSE,IAM Team issue graphics rendering causing application slowdown today assist.,Software,Performance,Low,FALSE,Application Support system rebooting automatically blue screen error since morning fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support team powerpoint closing unexpectedly presentation try to work,Software,Application Crash,High,TRUE,Application Support help application incompatible installed programs afternoon thanks.,Software,Compatibility,Low,TRUE,Application Support issue system_service_exception causing windows to crash update urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support bandwidth seems throttled slow response times since morning asap.,Network,Internet Slow,Medium,TRUE,Network Support dns server responding error browsers need assistance,Network,DNS Problem,Low,FALSE,Network Support hdmi monitor showing signal message affecting work assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support network latency extremely high cannot use video conferencing reboot need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support internal dns records updating properly help urgent.,Network,DNS Problem,Critical,FALSE,Network Support team browser extension incompatible current chrome version update,Software,Compatibility,Low,TRUE,Application Support remote vpn access working from home network reboot assist.,Network,VPN Connection,High,FALSE,Network Support issue inbound connection blocked host firewall since morning,Network,Firewall Block,High,TRUE,Network Support browser showing proxy server connection error since last week fix this.,Network,Proxy Error,Low,FALSE,Network Support power supply unit seems to failed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot connect to office desktop from home via remote desktop afternoon fix this.,Network,Remote Access,Medium,FALSE,Network Support issue teams application keeps closing randomly today asap.,Software,Application Crash,High,TRUE,Application Support legacy application running updated os try to work assist.,Software,Compatibility,Critical,FALSE,Application Support team mobile computer battery holding charge need assistance thanks.,Hardware,Laptop Issue,Low,TRUE,Hardware Support rdp connection refused remote computer need assistance fix this.,Network,Remote Access,Low,FALSE,Network Support mera account expire ho gaya,Access,Access Request,Low,FALSE,IAM Team team corporate firewall preventing software update download urgently needed,Network,Firewall Block,High,TRUE,Network Support issue application taking forever to load initialize afternoon need help quickly.,Software,Performance,Critical,FALSE,Application Support help shared drive keeps disconnecting randomly throughout day since yesterday,Network,Network Drive,Low,FALSE,Network Support help ntfs permissions preventing file access affecting work assist.,Access,Permission Issue,High,TRUE,IAM Team temporary password working first login need assistance thanks.,Access,Password Reset,High,TRUE,IAM Team network card detected device manager help fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team slow query performance database application update,Software,Performance,Critical,FALSE,Application Support corporate proxy blocking legitimate business websites urgently needed asap.,Network,Proxy Error,Low,FALSE,Network Support biometric login recognizing fingerprint try to work urgent.,Access,Login Failure,High,FALSE,IAM Team job function change requiring new permissions urgently needed fix this.,Access,Role Change,Low,FALSE,IAM Team help application preferences saving properly urgently needed need help quickly.,Software,Configuration,Low,TRUE,Application Support usb ports providing power to devices fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need elevated permissions to complete task try to work fix this.,Access,Permission Issue,High,TRUE,IAM Team monitor backlight flickering intermittently try to work asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support team legacy application running updated os since yesterday need help quickly.,Software,Compatibility,High,FALSE,Application Support team internal sites accessible name shift,Network,DNS Problem,Medium,TRUE,Network Support role-based security groups need updating since morning,Access,Role Change,Low,TRUE,IAM Team need permission to access confidential documents since yesterday,Access,Access Request,Low,TRUE,IAM Team laptop shuts immediately unplugged help,Hardware,Battery Issue,Low,FALSE,Hardware Support forgot password cannot login to account help asap.,Access,Password Reset,High,TRUE,IAM Team registry settings need to modified app shift,Software,Configuration,Low,FALSE,Application Support teamviewer connection failing timeout error today assist.,Network,Remote Access,Critical,FALSE,Network Support important files got deleted accidentally need recovery urgently needed,Software,Data Loss,Critical,FALSE,Application Support team cannot access external websites due to proxy configuration issue reboot asap.,Network,Proxy Error,Low,TRUE,Network Support password reset questions accepting answers afternoon,Access,Password Reset,Medium,TRUE,IAM Team password reset email going to spam folder since yesterday urgent.,Access,Password Reset,High,TRUE,IAM Team help need access to production environment deployment since morning,Access,Access Request,Low,FALSE,IAM Team issue hdmi monitor showing signal message fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support data synchronization causing file conflicts since last week,Software,Data Loss,Critical,FALSE,Application Support laptop charging battery icon shows red need assistance,Hardware,Battery Issue,Low,FALSE,Hardware Support feature update breaking existing applications try to work,Software,Update Problem,Medium,TRUE,Application Support laptop making loud fan noise running hot affecting work asap.,Hardware,Laptop Issue,High,TRUE,Hardware Support outbound traffic blocked specific application today urgent.,Network,Firewall Block,Medium,TRUE,Network Support latest patch causing compatibility issues software afternoon,Software,Update Problem,Medium,TRUE,Application Support floating license available seats occupied afternoon need help quickly.,Software,License Issue,High,TRUE,Application Support issue share permissions allowing write access afternoon,Access,Permission Issue,High,FALSE,IAM Team remote desktop shows black screen connection since last week urgent.,Network,Remote Access,Low,TRUE,Network Support wireless keyboard keeps losing connection intermittently affecting work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting stuck update loop keeps restarting update need help quickly.,Software,Update Problem,Medium,FALSE,Application Support getting account expired message trying to login reboot fix this.,Access,Account Expired,Critical,FALSE,IAM Team support team single sign-on redirect loop preventing access today,Access,Login Failure,High,FALSE,IAM Team print jobs getting stuck queue printing since last week asap.,Hardware,Printer Error,High,TRUE,Hardware Support team software dependencies causing version conflicts today assist.,Software,Compatibility,Critical,FALSE,Application Support office wifi keeps disconnecting laptop every 10 minutes try to work fix this.,Network,WiFi Issue,Medium,FALSE,Network Support help cpu temperature reaching dangerous levels according to monitoring afternoon need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support got blue screen death error code critical_process_died today assist.,Hardware,Blue Screen,High,TRUE,Hardware Support connection unstable keeps dropping packets need assistance assist.,Network,Internet Slow,Medium,TRUE,Network Support team screen flickering issue work laptop update urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support support team backup restoration failing critical files need help quickly.,Software,Data Loss,Critical,FALSE,Application Support access needed new system onboarding since morning,Access,Access Request,Low,FALSE,IAM Team help wifi signal strength weak desk location reboot,Network,WiFi Issue,Medium,FALSE,Network Support inbound connection blocked host firewall today assist.,Network,Firewall Block,Low,TRUE,Network Support configuration file seems corrupted application start help,Software,Configuration,Low,TRUE,Application Support laptop charging battery icon shows red since last week thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support portable computer keyboard functioning properly shift asap.,Hardware,Laptop Issue,Low,FALSE,Hardware Support laptop overheating automatically shutting affecting work fix this.,Hardware,Overheating,Low,FALSE,Hardware Support support team printer showing offline status even though powered update thanks.,Hardware,Printer Error,High,FALSE,Hardware Support team cannot connect to corporate wireless network reboot thanks.,Network,WiFi Issue,Medium,TRUE,Network Support team getting account expired message trying to login since morning,Access,Account Expired,Low,FALSE,IAM Team software deployment package corrupted download help asap.,Software,Software Install,Medium,FALSE,Application Support blue screen appearing randomly different error codes affecting work asap.,Hardware,Blue Screen,High,TRUE,Hardware Support issue website names resolving to use ip addresses today assist.,Network,DNS Problem,Low,FALSE,Network Support support team wifi shows connected internet access device need assistance urgent.,Network,WiFi Issue,Medium,FALSE,Network Support help need role-based access updated systems shift need help quickly.,Access,Role Change,Low,FALSE,IAM Team system_service_exception causing windows to crash help fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support team charging light blinking battery percentage increasing affecting work need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support biometric authentication failing device try to work assist.,Access,MFA Problem,Medium,FALSE,IAM Team team lost access to mfa device cannot authenticate shift,Access,MFA Problem,Medium,TRUE,IAM Team network storage accessible from workstation update fix this.,Network,Network Drive,Low,TRUE,Network Support help mapped network drive showing disconnected affecting work thanks.,Network,Network Drive,Low,TRUE,Network Support screen flickering issue work laptop today urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support remote access session keeps getting disconnected try to work,Network,Remote Access,Medium,FALSE,Network Support issue power adapter connected battery charging shift urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support team unable to change password getting policy error since yesterday,Access,Password Reset,Low,TRUE,IAM Team team laser printer toner cartridge error message reboot assist.,Hardware,Printer Error,High,FALSE,Hardware Support help file access rights seem to revoked today,Access,Permission Issue,High,FALSE,IAM Team help adobe license showing expired even though active afternoon asap.,Software,License Issue,High,FALSE,Application Support issue rdp connection refused remote computer since morning asap.,Network,Remote Access,Critical,FALSE,Network Support need help installing python required libraries need assistance need help quickly.,Software,Software Install,Medium,FALSE,Application Support team corporate vpn disconnecting frequently calls afternoon need help quickly.,Network,VPN Connection,High,TRUE,Network Support issue laptop wifi extremely slow compared to colleagues today urgent.,Network,WiFi Issue,Medium,FALSE,Network Support issue requesting shared mailbox access team since last week,Access,Access Request,Low,TRUE,IAM Team help hard drive making clicking noises suspect failure update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support remote desktop gateway server unavailable urgently needed,Network,Remote Access,Low,TRUE,Network Support team acl permissions need to updated access since last week fix this.,Access,Permission Issue,High,TRUE,IAM Team system_service_exception causing windows to crash today asap.,Hardware,Blue Screen,High,TRUE,Hardware Support xml config file syntax error preventing startup urgent.,Software,Configuration,Low,FALSE,Application Support network drive access extremely slow files open urgently needed,Network,Network Drive,Low,TRUE,Network Support help enterprise wifi authentication failing repeatedly shift need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support battery calibration seems incorrect shift assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support team laptop charging battery icon shows red since morning asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team keyboard typing wrong characters keys reboot,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot access certain ports due to firewall restrictions affecting work fix this.,Network,Firewall Block,High,TRUE,Network Support getting stuck update loop keeps restarting shift,Software,Update Problem,Medium,FALSE,Application Support registry settings need to modified app since last week,Software,Configuration,Low,TRUE,Application Support support team account locked message appearing login screen shift urgent.,Access,Account Unlock,Medium,FALSE,IAM Team sso login working showing authentication error urgently needed assist.,Access,Login Failure,High,TRUE,IAM Team proxy server refusing connections port 8080 shift need help quickly.,Network,Proxy Error,Low,FALSE,Network Support internal dns records updating properly update fix this.,Network,DNS Problem,Critical,FALSE,Network Support laser printer toner cartridge error message shift,Hardware,Printer Error,High,FALSE,Hardware Support photoshop crashing error applying filters help fix this.,Software,Application Crash,High,FALSE,Application Support issue ini configuration file incorrect parameters update thanks.,Software,Configuration,Low,TRUE,Application Support issue irql_not_less_or_equal blue screen error update assist.,Hardware,Blue Screen,High,FALSE,Hardware Support team password change required form submitting today,Access,Password Reset,Low,TRUE,IAM Team team software settings got reset need to reconfigure everything help assist.,Software,Configuration,Low,FALSE,Application Support thermal throttling reducing computer performance reboot asap.,Hardware,Overheating,Critical,FALSE,Hardware Support issue system thermal warning appearing frequently update asap.,Hardware,Overheating,Low,FALSE,Hardware Support login session expiring immediately signing update need help quickly.,Access,Login Failure,High,TRUE,IAM Team vnc viewer cannot connect to remote host fix this.,Network,Remote Access,Medium,FALSE,Network Support support team sound card producing distorted audio output urgently needed need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support firewall rules seem to changed blocking legitimate traffic since last week fix this.,Network,Firewall Block,Critical,FALSE,Network Support team multi-factor authentication keeps failing repeatedly since last week fix this.,Access,MFA Problem,Medium,TRUE,IAM Team domain account disabled administrator urgently needed need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print since morning thanks.,Hardware,Printer Error,High,TRUE,Hardware Support application crashes stopped working error affecting work assist.,Software,Application Crash,High,TRUE,Application Support new software compatible current windows version affecting work thanks.,Software,Compatibility,Low,FALSE,Application Support requesting shared mailbox access team reboot need help quickly.,Access,Access Request,Low,FALSE,IAM Team help software update downloaded install properly urgently needed thanks.,Software,Update Problem,Medium,FALSE,Application Support need help configuring email client settings correctly help,Software,Configuration,Low,FALSE,Application Support getting account disabled error trying to login try to work assist.,Access,Account Unlock,Medium,TRUE,IAM Team team monitor colors look washed distorted need assistance urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team network card detected device manager shift assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue slow query performance database application today asap.,Software,Performance,Low,FALSE,Application Support receiving password reset email inbox fix this.,Access,Password Reset,Critical,FALSE,IAM Team help chrome browser crashing unexpectedly multiple times shift thanks.,Software,Application Crash,High,FALSE,Application Support help concurrent license limit exceeded error shift,Software,License Issue,High,TRUE,Application Support cannot check updates getting connection error urgently needed need help quickly.,Software,Update Problem,Medium,FALSE,Application Support browser tabs crashing memory error today assist.,Software,Application Crash,High,FALSE,Application Support issue corporate proxy blocking legitimate business websites afternoon fix this.,Network,Proxy Error,Low,TRUE,Network Support help browser tabs crashing memory error thanks.,Software,Application Crash,High,TRUE,Application Support need vpn access to work remotely from home since yesterday,Access,Access Request,Low,FALSE,IAM Team cooling fan making grinding noise today need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support slow query performance database application afternoon assist.,Software,Performance,Critical,FALSE,Application Support issue role-based security groups need updating since morning urgent.,Access,Role Change,Low,TRUE,IAM Team support team internet speed slow today pages taking forever to load thanks.,Network,Internet Slow,Medium,FALSE,Network Support cannot connect to corporate wireless network since yesterday urgent.,Network,WiFi Issue,Medium,TRUE,Network Support cannot connect to corporate wireless network try to work asap.,Network,WiFi Issue,Medium,FALSE,Network Support help remote desktop gateway server unavailable today need help quickly.,Network,Remote Access,Medium,TRUE,Network Support slow query performance database application affecting work asap.,Software,Performance,Medium,FALSE,Application Support amar vpn connect hocche na,Network,Network Drive,Low,TRUE,Network Support support team performance degraded significantly recent update since morning need help quickly.,Software,Performance,Low,TRUE,Application Support data synchronization causing file conflicts update thanks.,Software,Data Loss,Critical,FALSE,Application Support support team shared drive keeps disconnecting randomly throughout day update fix this.,Network,Network Drive,Low,FALSE,Network Support help proxy auto-detection failing browser shift,Network,Proxy Error,Low,TRUE,Network Support web pages loading extremely slowly browsers today need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support workstation laptop experiencing random restarts afternoon urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support display resolution cannot changed external monitor need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support windows crashed kernel_security_check_failure error since yesterday,Hardware,Blue Screen,High,TRUE,Hardware Support network storage accessible from workstation shift thanks.,Network,Network Drive,Low,FALSE,Network Support support team monitor screen showing horizontal lines flickering help need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting limited connectivity error wifi since morning reboot fix this.,Network,WiFi Issue,Medium,TRUE,Network Support unable to save files to team network drive help asap.,Network,Network Drive,Low,FALSE,Network Support internet keeps buffering important client calls update need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support feature update breaking existing applications afternoon assist.,Software,Update Problem,Medium,TRUE,Application Support team ntfs permissions preventing file access today urgent.,Access,Permission Issue,High,FALSE,IAM Team important files got deleted accidentally need recovery help urgent.,Software,Data Loss,Critical,FALSE,Application Support firewall blocking application from accessing network since yesterday,Network,Firewall Block,Medium,TRUE,Network Support enterprise wifi authentication failing repeatedly since morning assist.,Network,WiFi Issue,Medium,FALSE,Network Support help promoted to team lead requesting elevated permissions afternoon,Access,Role Change,Low,FALSE,IAM Team help cisco anyconnect vpn stuck connecting status since morning thanks.,Network,VPN Connection,High,TRUE,Network Support support team mouse cursor jumping around randomly screen since last week need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support powerpoint closing unexpectedly presentation since morning urgent.,Software,Application Crash,High,TRUE,Application Support help internet keeps buffering important client calls since last week assist.,Network,Internet Slow,Medium,TRUE,Network Support registry settings need to modified app try to work need help quickly.,Software,Configuration,Low,TRUE,Application Support download speed dropped significantly since afternoon afternoon thanks.,Network,Internet Slow,Medium,TRUE,Network Support need to reset password expired today help,Access,Password Reset,Low,TRUE,IAM Team application crashes stopped working error since yesterday thanks.,Software,Application Crash,High,TRUE,Application Support domain account disabled administrator try to work,Access,Account Unlock,Medium,TRUE,IAM Team lithium battery showing replace soon warning since last week thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support setup wizard closes unexpectedly installation reboot urgent.,Software,Software Install,Medium,FALSE,Application Support bsod memory management error keeps occurring help urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support mouse cursor jumping around randomly screen help urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue cpu temperature reaching dangerous levels according to monitoring shift,Hardware,Overheating,Low,TRUE,Hardware Support proxy auto-detection failing browser shift asap.,Network,Proxy Error,Low,FALSE,Network Support windows crashed kernel_security_check_failure error afternoon asap.,Hardware,Blue Screen,High,FALSE,Hardware Support issue ventilation ports blocked causing overheating since yesterday fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support battery showing even plugged hours today,Hardware,Battery Issue,Low,FALSE,Hardware Support issue single sign-on redirect loop preventing access shift fix this.,Access,Login Failure,High,FALSE,IAM Team support team bypass proxy settings working internal sites since last week assist.,Network,Proxy Error,Low,TRUE,Network Support browser extension incompatible current chrome version shift need help quickly.,Software,Compatibility,High,TRUE,Application Support volume license key blocked software vendor shift,Software,License Issue,High,FALSE,Application Support issue windows update keeps failing error 0x80070002 since morning need help quickly.,Software,Update Problem,Medium,TRUE,Application Support mapped network drive showing disconnected today,Network,Network Drive,Low,TRUE,Network Support help outbound traffic blocked specific application try to work assist.,Network,Firewall Block,Low,FALSE,Network Support issue graphics card failure causing display artifacts affecting work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support important files got deleted accidentally need recovery help assist.,Software,Data Loss,Critical,FALSE,Application Support monitor screen showing horizontal lines flickering affecting work assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support remote desktop gateway server unavailable urgently needed need help quickly.,Network,Remote Access,Critical,FALSE,Network Support laptop charging battery icon shows red reboot urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support getting access denied error trying to open folder help need help quickly.,Access,Permission Issue,High,FALSE,IAM Team issue application incompatible installed programs thanks.,Software,Compatibility,Low,FALSE,Application Support thermal throttling reducing computer performance urgently needed need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support chrome browser crashing unexpectedly multiple times since morning need help quickly.,Software,Application Crash,High,TRUE,Application Support team mfa setup working cannot complete registration update fix this.,Access,MFA Problem,Medium,FALSE,IAM Team help installation prerequisites met error message try to work,Software,Software Install,Medium,TRUE,Application Support remote access session keeps getting disconnected thanks.,Network,Remote Access,Low,TRUE,Network Support page_fault_in_nonpaged_area system crash help need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support database showing corruption errors startup fix this.,Software,Data Loss,Critical,FALSE,Application Support help ssd detected bios possible drive failure help urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support corporate vpn disconnecting frequently calls urgently needed urgent.,Network,VPN Connection,High,FALSE,Network Support support team password expired cannot set new one affecting work,Access,Account Expired,Medium,TRUE,IAM Team help job function change requiring new permissions since last week need help quickly.,Access,Role Change,Low,FALSE,IAM Team support team account locked message appearing login screen reboot fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue remote assistance invitation working properly afternoon need help quickly.,Network,Remote Access,Low,FALSE,Network Support help need access to shared folder new project update,Access,Access Request,Low,FALSE,IAM Team setup wizard closes unexpectedly installation since last week fix this.,Software,Software Install,Medium,FALSE,Application Support file version history showing previous versions,Software,Data Loss,Critical,FALSE,Application Support getting license activation failed error code 0xc004c003 today,Software,License Issue,High,FALSE,Application Support support team print jobs getting stuck queue printing since last week,Hardware,Printer Error,High,FALSE,Hardware Support remote desktop shows black screen connection try to work need help quickly.,Network,Remote Access,Medium,FALSE,Network Support battery calibration seems incorrect reboot urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue need role-based access updated systems reboot assist.,Access,Role Change,Low,TRUE,IAM Team issue receiving otp registered mobile number affecting work urgent.,Access,MFA Problem,Medium,TRUE,IAM Team subscription license showing expired status since yesterday fix this.,Software,License Issue,High,TRUE,Application Support getting installation package could opened error try to work need help quickly.,Software,Software Install,Medium,FALSE,Application Support issue remote desktop gateway server unavailable shift asap.,Network,Remote Access,Critical,FALSE,Network Support support team password reset link working showing expired error afternoon need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team single sign-on redirect loop preventing access help,Access,Login Failure,High,TRUE,IAM Team help self-service password reset portal accessible need assistance assist.,Access,Password Reset,Low,TRUE,IAM Team system crashing bsod multiple times today afternoon thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support video conferencing app crashing meetings asap.,Software,Application Crash,High,TRUE,Application Support account suspended due to security policy violation urgent.,Access,Account Unlock,Medium,FALSE,IAM Team important files got deleted accidentally need recovery try to work urgent.,Software,Data Loss,Critical,FALSE,Application Support help cannot check updates getting connection error update assist.,Software,Update Problem,Medium,TRUE,Application Support mouse buttons responding to clicks update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support got blue screen death error code critical_process_died affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support issue getting stuck update loop keeps restarting shift thanks.,Software,Update Problem,Medium,FALSE,Application Support power supply unit seems to failed shift asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue power supply unit seems to failed update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support requesting shared mailbox access team today fix this.,Access,Access Request,Low,TRUE,IAM Team requesting elevated privileges software installation since last week urgent.,Access,Access Request,Low,TRUE,IAM Team application taking forever to load initialize update,Software,Performance,Low,FALSE,Application Support 32-bit software working 64-bit system properly help need help quickly.,Software,Compatibility,Critical,FALSE,Application Support help inkjet printer recognizing ink cartridges shift thanks.,Hardware,Printer Error,High,FALSE,Hardware Support issue account status showing expired system assist.,Access,Account Unlock,Medium,TRUE,IAM Team rdp connection refused remote computer since yesterday,Network,Remote Access,Low,TRUE,Network Support wifi password prompt keeps appearing even entering correct password help fix this.,Network,WiFi Issue,Medium,FALSE,Network Support help proxy pac file loading correctly since last week asap.,Network,Proxy Error,Low,FALSE,Network Support corporate firewall preventing software update download today need help quickly.,Network,Firewall Block,Medium,TRUE,Network Support issue display resolution cannot changed external monitor affecting work urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team role-based security groups need updating reboot,Access,Role Change,Low,FALSE,IAM Team support team getting connection blocked firewall error message today,Network,Firewall Block,Low,TRUE,Network Support usb keyboard recognized computer urgently needed assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support keyboard keys working properly keys stuck help need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting printer found error trying to print since morning,Hardware,Printer Error,High,TRUE,Hardware Support role-based security groups need updating update urgent.,Access,Role Change,Low,TRUE,IAM Team word document causing application to freeze thanks.,Software,Application Crash,High,FALSE,Application Support issue windows update keeps failing error 0x80070002 since yesterday,Software,Update Problem,Medium,FALSE,Application Support issue mfa push notification reaching mobile app affecting work need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team software installation failing insufficient privileges error fix this.,Software,Software Install,Medium,TRUE,Application Support new software compatible current windows version since last week,Software,Compatibility,Low,FALSE,Application Support team bandwidth seems throttled slow response times need assistance thanks.,Network,Internet Slow,Medium,FALSE,Network Support issue wireless keyboard keeps losing connection intermittently,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support monitor la lines varuthu,Hardware,Laptop Issue,Critical,FALSE,Hardware Support accidental data deletion from shared drive since yesterday thanks.,Software,Data Loss,Critical,FALSE,Application Support wifi password prompt keeps appearing even entering correct password today urgent.,Network,WiFi Issue,Medium,FALSE,Network Support support team account locked multiple failed login attempts since last week asap.,Access,Account Unlock,Medium,TRUE,IAM Team getting account disabled error trying to login shift thanks.,Access,Account Unlock,Medium,TRUE,IAM Team legacy application running updated os affecting work fix this.,Software,Compatibility,Critical,FALSE,Application Support support team getting error network path found trying to open shared folder urgently needed urgent.,Network,Network Drive,Low,FALSE,Network Support issue temporary assignment needs additional access since last week assist.,Access,Role Change,Low,TRUE,IAM Team team outlook keeps crashing try to open emails help fix this.,Software,Application Crash,High,FALSE,Application Support issue browser tabs crashing memory error since last week urgent.,Software,Application Crash,High,FALSE,Application Support temporary account access period lapsed reboot assist.,Access,Account Expired,Critical,FALSE,IAM Team issue heat sink seems clogged dust update asap.,Hardware,Overheating,Medium,TRUE,Hardware Support portable computer keyboard functioning properly today thanks.,Hardware,Laptop Issue,Low,FALSE,Hardware Support power adapter connected battery charging update,Hardware,Battery Issue,Low,TRUE,Hardware Support usb keyboard recognized computer since last week assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support network drive access extremely slow files open since morning asap.,Network,Network Drive,Low,TRUE,Network Support usb ports providing power to devices since morning urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot access shared network drive getting access denied reboot need help quickly.,Network,Network Drive,Low,FALSE,Network Support help user account disabled due to inactivity period reboot,Access,Account Expired,High,TRUE,IAM Team performance degraded significantly recent update afternoon asap.,Software,Performance,Critical,FALSE,Application Support irql_not_less_or_equal blue screen error since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support incompatible dll files causing application errors since last week urgent.,Software,Compatibility,Medium,FALSE,Application Support login session expiring immediately signing reboot need help quickly.,Access,Login Failure,High,TRUE,IAM Team enterprise wifi authentication failing repeatedly,Network,WiFi Issue,Medium,FALSE,Network Support support team ventilation ports blocked causing overheating try to work thanks.,Hardware,Overheating,Low,FALSE,Hardware Support feature update breaking existing applications help fix this.,Software,Update Problem,Medium,TRUE,Application Support support team notebook battery swelling visible case today,Hardware,Battery Issue,Low,FALSE,Hardware Support screen flickering issue work laptop since last week thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue getting license activation failed error code 0xc004c003 afternoon assist.,Software,License Issue,High,FALSE,Application Support system_service_exception causing windows to crash urgently needed,Hardware,Blue Screen,High,TRUE,Hardware Support issue unable to save files to team network drive today,Network,Network Drive,Low,FALSE,Network Support cisco anyconnect vpn stuck connecting status since yesterday fix this.,Network,VPN Connection,High,TRUE,Network Support network storage accessible from workstation help asap.,Network,Network Drive,Low,FALSE,Network Support temporary assignment needs additional access urgently needed,Access,Role Change,Low,FALSE,IAM Team software using much cpu making system sluggish since last week fix this.,Software,Performance,High,TRUE,Application Support need to reset password expired today reboot assist.,Access,Password Reset,High,TRUE,IAM Team support team hdmi monitor showing signal message reboot need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team backup restoration failing critical files reboot fix this.,Software,Data Loss,Critical,FALSE,Application Support secondary dns server responding to queries affecting work fix this.,Network,DNS Problem,Medium,TRUE,Network Support hardware token synchronizing server since last week assist.,Access,MFA Problem,Medium,FALSE,IAM Team concurrent license limit exceeded error update,Software,License Issue,High,FALSE,Application Support second monitor keeps going black every minutes reboot thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help biometric authentication failing device shift fix this.,Access,MFA Problem,Medium,FALSE,IAM Team application requiring older framework version help urgent.,Software,Compatibility,Low,FALSE,Application Support user profile locked due to inactivity timeout asap.,Access,Account Unlock,Medium,TRUE,IAM Team support team proxy settings seem to changed cannot browse internet today assist.,Network,Proxy Error,Low,TRUE,Network Support powerpoint closing unexpectedly presentation reboot need help quickly.,Software,Application Crash,High,FALSE,Application Support irql_not_less_or_equal blue screen error try to work,Hardware,Blue Screen,High,TRUE,Hardware Support help requesting database access reporting purposes today thanks.,Access,Access Request,Low,FALSE,IAM Team outlook keeps crashing try to open emails fix this.,Software,Application Crash,High,FALSE,Application Support getting nxdomain error valid websites reboot,Network,DNS Problem,Low,TRUE,Network Support temporary password working first login help thanks.,Access,Password Reset,Low,TRUE,IAM Team contractor account expired needs extension today asap.,Access,Account Expired,High,TRUE,IAM Team shared folder permissions seem to changed urgently needed asap.,Network,Network Drive,Low,TRUE,Network Support temporary assignment needs additional access since last week asap.,Access,Role Change,Low,FALSE,IAM Team multifunction printer scanner working try to work urgent.,Hardware,Printer Error,High,FALSE,Hardware Support support team laptop getting extremely hot normal usage since yesterday thanks.,Hardware,Overheating,Medium,TRUE,Hardware Support browser showing proxy server connection error update need help quickly.,Network,Proxy Error,Low,TRUE,Network Support domain name resolution failing intermittently urgent.,Network,DNS Problem,Critical,FALSE,Network Support team feature update breaking existing applications afternoon need help quickly.,Software,Update Problem,Medium,TRUE,Application Support floating license available seats occupied today,Software,License Issue,High,FALSE,Application Support support team photoshop crashing error applying filters since last week,Software,Application Crash,High,FALSE,Application Support inkjet printer recognizing ink cartridges reboot fix this.,Hardware,Printer Error,High,FALSE,Hardware Support help ram seems faulty system showing memory errors update urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support firewall rules seem to changed blocking legitimate traffic since morning thanks.,Network,Firewall Block,Low,TRUE,Network Support lithium battery showing replace soon warning urgently needed,Hardware,Battery Issue,Low,FALSE,Hardware Support support team password reset questions accepting answers affecting work fix this.,Access,Password Reset,Low,TRUE,IAM Team teams application keeps closing randomly since last week,Software,Application Crash,High,TRUE,Application Support smart card authentication failing login try to work need help quickly.,Access,Login Failure,High,FALSE,IAM Team corporate proxy blocking legitimate business websites since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help network storage accessible from workstation try to work urgent.,Network,Network Drive,Low,FALSE,Network Support cannot connect to office desktop from home via remote desktop affecting work asap.,Network,Remote Access,Medium,TRUE,Network Support account suspended due to security policy violation help,Access,Account Unlock,Medium,TRUE,IAM Team vpn client shows authentication failed error try to login afternoon thanks.,Network,VPN Connection,High,FALSE,Network Support internet connection timing frequently help asap.,Network,Internet Slow,Medium,FALSE,Network Support laptop overheating automatically shutting today,Hardware,Overheating,Medium,FALSE,Hardware Support team dns cache seems corrupted need to flush since morning,Network,DNS Problem,High,TRUE,Network Support support team bottom laptop hot to touch comfortably since yesterday thanks.,Hardware,Overheating,Low,FALSE,Hardware Support support team usb keyboard recognized computer try to work,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support lost access to mfa device cannot authenticate try to work thanks.,Access,MFA Problem,Medium,FALSE,IAM Team trial version expired license purchased need assistance asap.,Software,License Issue,High,TRUE,Application Support cooling fan making grinding noise affecting work thanks.,Hardware,Overheating,Medium,TRUE,Hardware Support dns query timeouts causing browsing issues,Network,DNS Problem,Medium,TRUE,Network Support support team software installation failing insufficient privileges error update,Software,Software Install,Medium,TRUE,Application Support issue volume license key blocked software vendor update asap.,Software,License Issue,High,FALSE,Application Support support team stop error causing unexpected system shutdown urgently needed need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support issue bypass proxy settings working internal sites help,Network,Proxy Error,Low,FALSE,Network Support rdp connection refused remote computer need assistance urgent.,Network,Remote Access,Critical,FALSE,Network Support service account certificate expired help fix this.,Access,Account Expired,High,FALSE,IAM Team login page keeps redirecting back to login screen since last week assist.,Access,Login Failure,High,FALSE,IAM Team touchpad responding to gestures clicks affecting work,Hardware,Laptop Issue,High,FALSE,Hardware Support system_service_exception causing windows to crash update thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support sms two-factor codes delivered asap.,Access,MFA Problem,Medium,FALSE,IAM Team issue keyboard typing wrong characters keys afternoon assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support receiving otp registered mobile number affecting work,Access,MFA Problem,Medium,TRUE,IAM Team promoted to team lead requesting elevated permissions afternoon assist.,Access,Role Change,Low,FALSE,IAM Team promoted to team lead requesting elevated permissions affecting work,Access,Role Change,Low,FALSE,IAM Team getting invalid otp error even correct code afternoon urgent.,Access,MFA Problem,Medium,TRUE,IAM Team help bottom laptop hot to touch comfortably reboot asap.,Hardware,Overheating,High,FALSE,Hardware Support issue login session expiring immediately signing need assistance need help quickly.,Access,Login Failure,High,FALSE,IAM Team display port connection working monitor help thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support workstation laptop experiencing random restarts try to work urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support need vpn access to work remotely from home since last week asap.,Access,Access Request,Low,TRUE,IAM Team default settings causing issues need custom configuration since morning assist.,Software,Configuration,Low,FALSE,Application Support wifi signal strength weak desk location try to work,Network,WiFi Issue,Medium,FALSE,Network Support wireless connection dropping randomly throughout day reboot urgent.,Network,WiFi Issue,Medium,TRUE,Network Support battery showing even plugged hours since last week thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support domain login failing trust relationship error since morning asap.,Access,Login Failure,High,TRUE,IAM Team internal dns records updating properly today assist.,Network,DNS Problem,High,TRUE,Network Support receiving password reset email inbox help fix this.,Access,Password Reset,High,FALSE,IAM Team previous role access needs to revoked since morning fix this.,Access,Role Change,Low,TRUE,IAM Team help browser showing proxy server connection error update urgent.,Network,Proxy Error,Low,FALSE,Network Support help system_service_exception causing windows to crash reboot fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support domain name resolution failing intermittently afternoon,Network,DNS Problem,Medium,TRUE,Network Support application running slow taking long time to respond help urgent.,Software,Performance,Low,TRUE,Application Support issue getting error vpn server responding trying to connect remotely since last week asap.,Network,VPN Connection,High,FALSE,Network Support help password change required form submitting try to work assist.,Access,Password Reset,Low,TRUE,IAM Team wifi password prompt keeps appearing even entering correct password help thanks.,Network,WiFi Issue,Medium,FALSE,Network Support sms two-factor codes delivered affecting work asap.,Access,MFA Problem,Medium,TRUE,IAM Team wifi shows connected internet access device affecting work asap.,Network,WiFi Issue,Medium,TRUE,Network Support application incompatible installed programs today fix this.,Software,Compatibility,Critical,FALSE,Application Support support team cisco anyconnect vpn stuck connecting status need assistance need help quickly.,Network,VPN Connection,High,TRUE,Network Support issue software installation failing insufficient privileges error affecting work need help quickly.,Software,Software Install,Medium,TRUE,Application Support support team domain account disabled administrator afternoon urgent.,Access,Account Unlock,Medium,TRUE,IAM Team program designed version windows since yesterday need help quickly.,Software,Compatibility,Medium,FALSE,Application Support inkjet printer recognizing ink cartridges since yesterday fix this.,Hardware,Printer Error,High,TRUE,Hardware Support dns query timeouts causing browsing issues help thanks.,Network,DNS Problem,High,FALSE,Network Support domain password policy forcing expiration help fix this.,Access,Account Expired,High,TRUE,IAM Team support team monitor backlight flickering intermittently help,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help internet speed slow today pages taking forever to load today,Network,Internet Slow,Medium,TRUE,Network Support help service account certificate expired update need help quickly.,Access,Account Expired,High,TRUE,IAM Team support team sound card producing distorted audio output affecting work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot install new software package getting error 1603 affecting work fix this.,Software,Software Install,Medium,TRUE,Application Support help remote assistance invitation working properly since last week thanks.,Network,Remote Access,Low,TRUE,Network Support issue connection unstable keeps dropping packets update assist.,Network,Internet Slow,Medium,FALSE,Network Support latest patch causing compatibility issues software afternoon thanks.,Software,Update Problem,Medium,TRUE,Application Support password reset questions accepting answers need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team issue msi installer failing unknown error code since morning urgent.,Software,Software Install,Medium,FALSE,Application Support internet keeps buffering important client calls urgently needed urgent.,Network,Internet Slow,Medium,TRUE,Network Support access required new team collaboration tools need assistance need help quickly.,Access,Access Request,Low,FALSE,IAM Team cannot establish remote session to server maintenance update fix this.,Network,Remote Access,Low,FALSE,Network Support battery showing even plugged hours,Hardware,Battery Issue,Low,FALSE,Hardware Support need permission to access confidential documents affecting work need help quickly.,Access,Access Request,Low,FALSE,IAM Team issue previous role access needs to revoked try to work need help quickly.,Access,Role Change,Low,TRUE,IAM Team issue battery health degraded significantly need replacement shift need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue shared folder permissions seem to changed try to work urgent.,Network,Network Drive,Low,TRUE,Network Support support team heat sink seems clogged dust shift assist.,Hardware,Overheating,High,FALSE,Hardware Support help 32-bit software working 64-bit system properly since morning assist.,Software,Compatibility,Critical,FALSE,Application Support help contractor account expired needs extension today asap.,Access,Account Expired,Critical,FALSE,IAM Team excel application freezing crashing large files reboot,Software,Application Crash,High,FALSE,Application Support issue corporate proxy blocking legitimate business websites reboot thanks.,Network,Proxy Error,Low,FALSE,Network Support support team connection unstable keeps dropping packets today asap.,Network,Internet Slow,Medium,FALSE,Network Support monitor colors look washed distorted since yesterday,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internet speed chala slow ga undi,Network,WiFi Issue,Medium,TRUE,Network Support support team applications cannot connect corporate proxy update need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help requesting shared mailbox access team since last week asap.,Access,Access Request,Low,FALSE,IAM Team vpn client shows authentication failed error try to login urgently needed fix this.,Network,VPN Connection,High,TRUE,Network Support application requiring older framework version reboot need help quickly.,Software,Compatibility,Critical,FALSE,Application Support blue screen appearing randomly different error codes today,Hardware,Blue Screen,High,TRUE,Hardware Support cannot check updates getting connection error since morning,Software,Update Problem,Medium,FALSE,Application Support team permission to access required shared drive thanks.,Access,Permission Issue,High,TRUE,IAM Team laptop charging battery icon shows red affecting work fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support cannot access shared network drive getting access denied update assist.,Network,Network Drive,Low,TRUE,Network Support cannot access shared network drive getting access denied reboot fix this.,Network,Network Drive,Low,FALSE,Network Support support team account locked multiple failed login attempts try to work urgent.,Access,Account Unlock,Medium,TRUE,IAM Team keyboard backlight turning since last week fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team vpn connection drops every minutes frustrating since last week fix this.,Network,VPN Connection,High,TRUE,Network Support access needed new system onboarding since last week,Access,Access Request,Low,TRUE,IAM Team user account disabled due to inactivity period since morning thanks.,Access,Account Expired,Critical,FALSE,IAM Team support team applications cannot connect corporate proxy shift,Network,Proxy Error,Low,FALSE,Network Support graphics rendering causing application slowdown reboot fix this.,Software,Performance,Medium,FALSE,Application Support need help installing python required libraries since morning assist.,Software,Software Install,Medium,FALSE,Application Support issue printer showing offline status even though powered urgently needed fix this.,Hardware,Printer Error,High,TRUE,Hardware Support teamviewer connection failing timeout error urgently needed fix this.,Network,Remote Access,Critical,FALSE,Network Support issue mfa push notification reaching mobile app reboot urgent.,Access,MFA Problem,Medium,TRUE,IAM Team subscription license showing expired status since yesterday asap.,Software,License Issue,High,TRUE,Application Support multifunction printer scanner working need assistance asap.,Hardware,Printer Error,High,FALSE,Hardware Support issue portable computer keyboard functioning properly help thanks.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support bypass proxy settings working internal sites since yesterday fix this.,Network,Proxy Error,Low,TRUE,Network Support support team laptop battery draining fast barely lasts hour help,Hardware,Battery Issue,Low,FALSE,Hardware Support getting printer found error trying to print today asap.,Hardware,Printer Error,High,FALSE,Hardware Support vpn working fine yesterday today connect since yesterday,Network,VPN Connection,High,TRUE,Network Support motherboard issue causing random system restarts since yesterday need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support transferred to new team need access to resources since morning,Access,Role Change,Low,FALSE,IAM Team xml config file syntax error preventing startup help,Software,Configuration,Low,FALSE,Application Support authenticator app generating valid codes afternoon urgent.,Access,MFA Problem,Medium,FALSE,IAM Team cannot check updates getting connection error since last week fix this.,Software,Update Problem,Medium,FALSE,Application Support backup restoration failing critical files need assistance urgent.,Software,Data Loss,Critical,FALSE,Application Support enterprise wifi authentication failing repeatedly since morning asap.,Network,WiFi Issue,Medium,TRUE,Network Support support team account status showing expired system since yesterday urgent.,Access,Account Unlock,Medium,TRUE,IAM Team incompatible dll files causing application errors since yesterday need help quickly.,Software,Compatibility,High,FALSE,Application Support software deployment package corrupted download update fix this.,Software,Software Install,Medium,FALSE,Application Support help laptop making loud fan noise running hot shift asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support team bsod memory management error keeps occurring update,Hardware,Blue Screen,High,TRUE,Hardware Support promoted to team lead requesting elevated permissions today,Access,Role Change,Low,FALSE,IAM Team outlook keeps crashing try to open emails affecting work,Software,Application Crash,High,TRUE,Application Support help mfa push notification reaching mobile app try to work thanks.,Access,MFA Problem,Medium,TRUE,IAM Team support team biometric login recognizing fingerprint try to work asap.,Access,Login Failure,High,FALSE,IAM Team help software update downloaded install properly shift need help quickly.,Software,Update Problem,Medium,TRUE,Application Support cannot access external websites due to proxy configuration issue today fix this.,Network,Proxy Error,Low,TRUE,Network Support vpn connection drops every minutes frustrating try to work urgent.,Network,VPN Connection,High,FALSE,Network Support heat sink seems clogged dust today,Hardware,Overheating,Low,TRUE,Hardware Support lithium battery showing replace soon warning need assistance need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue application incompatible installed programs today thanks.,Software,Compatibility,Medium,TRUE,Application Support password change required form submitting since morning,Access,Password Reset,Low,TRUE,IAM Team issue ntfs permissions preventing file access help urgent.,Access,Permission Issue,High,FALSE,IAM Team trackpad gestures working laptop since yesterday urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support application setup cannot write to program files update,Software,Software Install,Medium,TRUE,Application Support file access rights seem to revoked affecting work thanks.,Access,Permission Issue,High,FALSE,IAM Team vpn tunnel establishment failing error code update thanks.,Network,VPN Connection,High,FALSE,Network Support support team graphics card failure causing display artifacts,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue display resolution cannot changed external monitor urgently needed assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support need permission to access confidential documents affecting work thanks.,Access,Access Request,Low,FALSE,IAM Team team network printer responding to print commands today,Hardware,Printer Error,High,FALSE,Hardware Support getting printer found error trying to print since yesterday assist.,Hardware,Printer Error,High,TRUE,Hardware Support support team need elevated permissions to complete task need assistance assist.,Access,Permission Issue,High,TRUE,IAM Team help need access to shared folder new project reboot asap.,Access,Access Request,Low,FALSE,IAM Team support team default settings causing issues need custom configuration urgently needed urgent.,Software,Configuration,Low,FALSE,Application Support issue transferred to new team need access to resources today urgent.,Access,Role Change,Low,FALSE,IAM Team support team environment variables set correctly application reboot assist.,Software,Configuration,Low,TRUE,Application Support download speed dropped significantly since afternoon since last week asap.,Network,Internet Slow,Medium,TRUE,Network Support support team self-service password reset portal accessible affecting work thanks.,Access,Password Reset,Low,TRUE,IAM Team monitor screen showing horizontal lines flickering affecting work,Hardware,Monitor Problem,Medium,FALSE,Hardware Support backup restoration failing critical files,Software,Data Loss,Critical,FALSE,Application Support support team firewall blocking application from accessing network since last week,Network,Firewall Block,Medium,TRUE,Network Support laptop wifi extremely slow compared to colleagues shift urgent.,Network,WiFi Issue,Medium,TRUE,Network Support support team sso login working showing authentication error update thanks.,Access,Login Failure,High,TRUE,IAM Team acl permissions need to updated access asap.,Access,Permission Issue,High,TRUE,IAM Team teams application keeps closing randomly since yesterday fix this.,Software,Application Crash,High,TRUE,Application Support unable to save files to team network drive affecting work,Network,Network Drive,Low,TRUE,Network Support smart card authentication failing login since morning,Access,Login Failure,High,FALSE,IAM Team ntfs permissions preventing file access today need help quickly.,Access,Permission Issue,High,TRUE,IAM Team issue service account locked affecting application access shift fix this.,Access,Account Unlock,Medium,TRUE,IAM Team help internet keeps buffering important client calls,Network,Internet Slow,Medium,FALSE,Network Support support team applications cannot connect corporate proxy,Network,Proxy Error,Low,TRUE,Network Support update history showing failed installations reboot urgent.,Software,Update Problem,Medium,FALSE,Application Support firewall rules seem to changed blocking legitimate traffic urgently needed urgent.,Network,Firewall Block,High,FALSE,Network Support network printer responding to print commands affecting work assist.,Hardware,Printer Error,High,FALSE,Hardware Support issue shared folder permissions seem to changed since morning assist.,Network,Network Drive,Low,FALSE,Network Support help software deployment package corrupted download reboot asap.,Software,Software Install,Medium,TRUE,Application Support team chrome browser crashing unexpectedly multiple times since last week thanks.,Software,Application Crash,High,FALSE,Application Support support team ssd detected bios possible drive failure since morning need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support remote desktop gateway server unavailable afternoon assist.,Network,Remote Access,High,FALSE,Network Support help lost access to mfa device cannot authenticate update urgent.,Access,MFA Problem,Medium,TRUE,IAM Team help wifi shows connected internet access device shift need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support system crashing bsod multiple times today try to work,Hardware,Blue Screen,High,FALSE,Hardware Support issue password reset email going to spam folder update asap.,Access,Password Reset,High,TRUE,IAM Team help login session expiring immediately signing need assistance thanks.,Access,Login Failure,High,TRUE,IAM Team motherboard issue causing random system restarts urgently needed need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team account status showing expired system need assistance assist.,Access,Account Unlock,Medium,TRUE,IAM Team data synchronization causing file conflicts affecting work,Software,Data Loss,Critical,FALSE,Application Support getting license activation failed error code 0xc004c003 since yesterday need help quickly.,Software,License Issue,High,FALSE,Application Support help laptop making loud fan noise running hot since last week assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support software showing license found error startup need assistance need help quickly.,Software,License Issue,High,TRUE,Application Support issue concurrent license limit exceeded error thanks.,Software,License Issue,High,TRUE,Application Support notebook computer recognizing power adapter afternoon,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team access required new team collaboration tools update,Access,Access Request,Low,FALSE,IAM Team help sound card producing distorted audio output,Hardware,Hardware Failure,Critical,FALSE,Hardware Support requesting database access reporting purposes since morning thanks.,Access,Access Request,Low,TRUE,IAM Team issue self-service password reset portal accessible help need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team help monitor colors look washed distorted affecting work urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support sso login working showing authentication error update asap.,Access,Login Failure,High,TRUE,IAM Team help outlook keeps crashing try to open emails since last week assist.,Software,Application Crash,High,FALSE,Application Support network latency extremely high cannot use video conferencing since last week,Network,Internet Slow,Medium,TRUE,Network Support cpu temperature reaching dangerous levels according to monitoring reboot thanks.,Hardware,Overheating,High,TRUE,Hardware Support help registry settings need to modified app try to work assist.,Software,Configuration,Low,TRUE,Application Support network drive access extremely slow files open since yesterday fix this.,Network,Network Drive,Low,FALSE,Network Support file access rights seem to revoked help thanks.,Access,Permission Issue,High,TRUE,IAM Team help fan running full speed constantly noisy since morning fix this.,Hardware,Overheating,High,FALSE,Hardware Support team proxy auto-detection failing browser help,Network,Proxy Error,Low,TRUE,Network Support cannot connect to corporate wireless network since last week,Network,WiFi Issue,Medium,FALSE,Network Support page_fault_in_nonpaged_area system crash since morning thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support secondary dns server responding to queries update thanks.,Network,DNS Problem,Critical,FALSE,Network Support laptop suddenly shut turn back since last week assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support unsaved work lost due to unexpected application crash since last week,Software,Data Loss,Critical,FALSE,Application Support team account locked multiple failed login attempts since yesterday asap.,Access,Account Unlock,Medium,TRUE,IAM Team receiving otp registered mobile number since morning,Access,MFA Problem,Medium,TRUE,IAM Team motherboard issue causing random system restarts thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support bandwidth seems throttled slow response times help,Network,Internet Slow,Medium,FALSE,Network Support notebook battery swelling visible case reboot thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support dns query timeouts causing browsing issues update assist.,Network,DNS Problem,Critical,FALSE,Network Support access required new team collaboration tools try to work asap.,Access,Access Request,Low,TRUE,IAM Team cannot access account showing authentication failure since last week fix this.,Access,Account Unlock,Medium,TRUE,IAM Team usb ports providing power to devices try to work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help vpn client shows authentication failed error try to login afternoon,Network,VPN Connection,High,TRUE,Network Support cannot see company wifi network available networks list shift assist.,Network,WiFi Issue,Medium,TRUE,Network Support requesting access to specific application role shift asap.,Access,Access Request,Low,FALSE,IAM Team need role-based access updated systems since yesterday fix this.,Access,Role Change,Low,TRUE,IAM Team issue keyboard backlight turning shift need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support cannot establish remote session to server maintenance asap.,Network,Remote Access,Critical,FALSE,Network Support team performance degraded significantly recent update help need help quickly.,Software,Performance,Medium,TRUE,Application Support team software update downloaded install properly asap.,Software,Update Problem,Medium,TRUE,Application Support help proxy settings application need to configured try to work,Software,Configuration,Low,FALSE,Application Support help cannot access account showing authentication failure today asap.,Access,Account Unlock,Medium,TRUE,IAM Team team got blue screen death error code critical_process_died need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support support team chrome browser crashing unexpectedly multiple times help urgent.,Software,Application Crash,High,FALSE,Application Support team password change required form submitting urgently needed,Access,Password Reset,Low,TRUE,IAM Team user account disabled due to inactivity period affecting work fix this.,Access,Account Expired,Critical,FALSE,IAM Team powerpoint closing unexpectedly presentation since last week fix this.,Software,Application Crash,High,TRUE,Application Support issue wireless keyboard keeps losing connection intermittently shift asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support document showing corrupted cannot recovered today need help quickly.,Software,Data Loss,Critical,FALSE,Application Support help promoted to team lead requesting elevated permissions affecting work thanks.,Access,Role Change,Low,FALSE,IAM Team team display resolution cannot changed external monitor urgently needed urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support dual monitor setup stopped working update shift urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support portable computer keyboard functioning properly today,Hardware,Laptop Issue,Critical,FALSE,Hardware Support concurrent license limit exceeded error today asap.,Software,License Issue,High,FALSE,Application Support outbound traffic blocked specific application update asap.,Network,Firewall Block,Low,FALSE,Network Support support team login page keeps redirecting back to login screen afternoon urgent.,Access,Login Failure,High,TRUE,IAM Team browser extension incompatible current chrome version need assistance assist.,Software,Compatibility,Critical,FALSE,Application Support team domain login failing trust relationship error need assistance assist.,Access,Login Failure,High,FALSE,IAM Team wireless mouse connecting to laptop via bluetooth today urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue user account disabled due to inactivity period afternoon asap.,Access,Account Expired,Medium,FALSE,IAM Team secondary dns server responding to queries update need help quickly.,Network,DNS Problem,Low,TRUE,Network Support ssd detected bios possible drive failure since morning assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team previous role access needs to revoked today asap.,Access,Role Change,Low,TRUE,IAM Team internal sites accessible name update fix this.,Network,DNS Problem,Low,TRUE,Network Support workstation laptop experiencing random restarts urgently needed thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support network drive showing file explorer need assistance thanks.,Network,Network Drive,Low,FALSE,Network Support temporary assignment needs additional access affecting work assist.,Access,Role Change,Low,TRUE,IAM Team web pages loading extremely slowly browsers today,Network,Internet Slow,Medium,FALSE,Network Support system thermal warning appearing frequently reboot,Hardware,Overheating,Critical,FALSE,Hardware Support help print quality poor streaks pages afternoon asap.,Hardware,Printer Error,High,FALSE,Hardware Support network drive access extremely slow files open reboot thanks.,Network,Network Drive,Low,FALSE,Network Support cannot connect to corporate wireless network shift urgent.,Network,WiFi Issue,Medium,TRUE,Network Support vpn server respond panala,Network,Proxy Error,Low,TRUE,Network Support team laptop making loud fan noise running hot today thanks.,Hardware,Laptop Issue,High,TRUE,Hardware Support biometric authentication failing device need assistance asap.,Access,MFA Problem,Medium,FALSE,IAM Team help license expiration affecting account access reboot,Access,Account Expired,Medium,TRUE,IAM Team help software showing license found error startup reboot assist.,Software,License Issue,High,FALSE,Application Support vpn connection drops every minutes frustrating shift urgent.,Network,VPN Connection,High,TRUE,Network Support getting account expired message trying to login afternoon need help quickly.,Access,Account Expired,Critical,FALSE,IAM Team mobile computer battery holding charge try to work fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support team bsod memory management error keeps occurring reboot,Hardware,Blue Screen,High,FALSE,Hardware Support vpn client shows authentication failed error try to login shift assist.,Network,VPN Connection,High,TRUE,Network Support issue power adapter connected battery charging since morning asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support help registry settings need to modified app affecting work assist.,Software,Configuration,Low,TRUE,Application Support update history showing failed installations afternoon,Software,Update Problem,Medium,FALSE,Application Support cannot access certain ports due to firewall restrictions afternoon asap.,Network,Firewall Block,Medium,TRUE,Network Support team update installation failed rolling back changes try to work,Software,Update Problem,Medium,FALSE,Application Support issue laptop shuts immediately unplugged since last week need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support cisco anyconnect vpn stuck connecting status since last week need help quickly.,Network,VPN Connection,High,TRUE,Network Support support team laptop keeps freezing randomly normal work since last week,Hardware,Laptop Issue,Critical,FALSE,Hardware Support default settings causing issues need custom configuration urgently needed asap.,Software,Configuration,Low,FALSE,Application Support application running slow taking long time to respond since last week asap.,Software,Performance,Medium,FALSE,Application Support team account lease expired cloud system since last week urgent.,Access,Account Expired,Medium,FALSE,IAM Team getting proxy authentication required popup repeatedly urgently needed asap.,Network,Proxy Error,Low,TRUE,Network Support team requesting shared mailbox access team fix this.,Access,Access Request,Low,TRUE,IAM Team account lock ho gaya hai,Access,Account Unlock,Medium,TRUE,IAM Team proxy auto-detection failing browser help thanks.,Network,Proxy Error,Low,TRUE,Network Support team getting proxy authentication required popup repeatedly shift need help quickly.,Network,Proxy Error,Low,TRUE,Network Support irql_not_less_or_equal blue screen error reboot fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support help cannot access certain ports due to firewall restrictions afternoon asap.,Network,Firewall Block,Critical,FALSE,Network Support rdp connection refused remote computer update,Network,Remote Access,Low,TRUE,Network Support battery calibration seems incorrect need assistance assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue floating license available seats occupied since yesterday urgent.,Software,License Issue,High,TRUE,Application Support need to reset password expired today need assistance thanks.,Access,Password Reset,Critical,FALSE,IAM Team team application running slow taking long time to respond reboot need help quickly.,Software,Performance,Low,FALSE,Application Support network card detected device manager urgently needed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support browser tabs crashing memory error shift,Software,Application Crash,High,FALSE,Application Support wireless mouse connecting to laptop via bluetooth since last week fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot connect to office desktop from home via remote desktop since morning thanks.,Network,Remote Access,Low,TRUE,Network Support support team biometric login recognizing fingerprint affecting work,Access,Login Failure,High,TRUE,IAM Team help cannot install new software package getting error 1603,Software,Software Install,Medium,FALSE,Application Support motherboard issue causing random system restarts today fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting remote computer available error urgent.,Network,Remote Access,Medium,FALSE,Network Support printer showing offline status even though powered reboot assist.,Hardware,Printer Error,High,FALSE,Hardware Support support team ntfs permissions preventing file access affecting work assist.,Access,Permission Issue,High,FALSE,IAM Team support team application requiring older framework version shift fix this.,Software,Compatibility,High,TRUE,Application Support help need help installing python required libraries today fix this.,Software,Software Install,Medium,FALSE,Application Support power adapter connected battery charging urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue new software compatible current windows version since last week asap.,Software,Compatibility,Low,FALSE,Application Support laptop getting extremely hot normal usage urgently needed fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support team screen flickering issue work laptop urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help wireless printer connecting to network affecting work,Hardware,Printer Error,High,FALSE,Hardware Support shared drive keeps disconnecting randomly throughout day since yesterday,Network,Network Drive,Low,TRUE,Network Support application running slow taking long time to respond shift asap.,Software,Performance,Critical,FALSE,Application Support latest patch causing compatibility issues software try to work assist.,Software,Update Problem,Medium,FALSE,Application Support help dns query timeouts causing browsing issues since last week need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support getting remote computer available error need assistance need help quickly.,Network,Remote Access,Critical,FALSE,Network Support team application requiring older framework version shift fix this.,Software,Compatibility,Low,TRUE,Application Support license expiration affecting account access help urgent.,Access,Account Expired,High,TRUE,IAM Team concurrent license limit exceeded error since yesterday fix this.,Software,License Issue,High,TRUE,Application Support issue stop error causing unexpected system shutdown afternoon fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support team multi-factor authentication keeps failing repeatedly update,Access,MFA Problem,Medium,TRUE,IAM Team issue page_fault_in_nonpaged_area system crash since yesterday,Hardware,Blue Screen,High,TRUE,Hardware Support battery calibration seems incorrect affecting work,Hardware,Battery Issue,Low,FALSE,Hardware Support support team display port connection working monitor since yesterday need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support irql_not_less_or_equal blue screen error need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support issue cannot connect to corporate wireless network affecting work need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support issue high disk usage application affecting system reboot,Software,Performance,Medium,TRUE,Application Support sms two-factor codes delivered,Access,MFA Problem,Medium,TRUE,IAM Team laptop shuts immediately unplugged today,Hardware,Battery Issue,Low,FALSE,Hardware Support cannot check updates getting connection error help,Software,Update Problem,Medium,FALSE,Application Support team cannot login to system even correct credentials need assistance,Access,Login Failure,High,FALSE,IAM Team applications cannot connect corporate proxy need assistance assist.,Network,Proxy Error,Low,TRUE,Network Support forgot password cannot login to account affecting work urgent.,Access,Password Reset,High,TRUE,IAM Team application freezing data processing try to work,Software,Performance,High,TRUE,Application Support screen flickering issue work laptop urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support share permissions allowing write access reboot asap.,Access,Permission Issue,High,TRUE,IAM Team laptop making loud fan noise running hot urgently needed urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support vpn client shows authentication failed error try to login reboot asap.,Network,VPN Connection,High,TRUE,Network Support domain password policy forcing expiration afternoon fix this.,Access,Account Expired,Low,TRUE,IAM Team unable to save files to team network drive try to work,Network,Network Drive,Low,FALSE,Network Support shared drive keeps disconnecting randomly throughout day shift need help quickly.,Network,Network Drive,Low,FALSE,Network Support update history showing failed installations help asap.,Software,Update Problem,Medium,FALSE,Application Support ini configuration file incorrect parameters today fix this.,Software,Configuration,Low,FALSE,Application Support proxy settings seem to changed cannot browse internet reboot assist.,Network,Proxy Error,Low,TRUE,Network Support support team accidental data deletion from shared drive afternoon,Software,Data Loss,Critical,FALSE,Application Support msi installer failing unknown error code since last week thanks.,Software,Software Install,Medium,FALSE,Application Support irql_not_less_or_equal blue screen error since morning urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support unable to save files to team network drive today asap.,Network,Network Drive,Low,FALSE,Network Support firewall exception rule working expected afternoon fix this.,Network,Firewall Block,Low,TRUE,Network Support help service account locked affecting application access need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team help corporate proxy blocking legitimate business websites urgently needed need help quickly.,Network,Proxy Error,Low,FALSE,Network Support display port connection working monitor today asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot connect to office desktop from home via remote desktop today,Network,Remote Access,Low,TRUE,Network Support help ui laggy unresponsive usage since last week assist.,Software,Performance,Low,FALSE,Application Support help remote assistance invitation working properly afternoon urgent.,Network,Remote Access,Low,TRUE,Network Support bsod memory management error keeps occurring need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support issue cisco anyconnect vpn stuck connecting status urgently needed,Network,VPN Connection,High,TRUE,Network Support cooling fan making grinding noise urgently needed asap.,Hardware,Overheating,Low,FALSE,Hardware Support help ram seems faulty system showing memory errors affecting work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue cannot see company wifi network available networks list help thanks.,Network,WiFi Issue,Medium,FALSE,Network Support word document causing application to freeze today thanks.,Software,Application Crash,High,TRUE,Application Support help account locked message appearing login screen help thanks.,Access,Account Unlock,Medium,TRUE,IAM Team monitor colors look washed distorted try to work assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help getting connection blocked firewall error message update asap.,Network,Firewall Block,Critical,FALSE,Network Support ram seems faulty system showing memory errors try to work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support wireless connection dropping randomly throughout day need assistance asap.,Network,WiFi Issue,Medium,TRUE,Network Support internet keeps buffering important client calls afternoon need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support login page keeps redirecting back to login screen help need help quickly.,Access,Login Failure,High,FALSE,IAM Team support team laptop booting stuck black screen since yesterday,Hardware,Laptop Issue,Critical,FALSE,Hardware Support monitor backlight flickering intermittently afternoon fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team hdmi monitor showing signal message affecting work thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support smart card authentication failing login update need help quickly.,Access,Login Failure,High,TRUE,IAM Team accidental data deletion from shared drive today thanks.,Software,Data Loss,Critical,FALSE,Application Support configuration file seems corrupted application start afternoon thanks.,Software,Configuration,Low,FALSE,Application Support support team fan running full speed constantly noisy since last week urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support requesting elevated privileges software installation afternoon need help quickly.,Access,Access Request,Low,TRUE,IAM Team need to reset password expired today afternoon thanks.,Access,Password Reset,Critical,FALSE,IAM Team share permissions allowing write access since yesterday,Access,Permission Issue,High,TRUE,IAM Team laptop shuts immediately unplugged since yesterday assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team external display showing wrong aspect ratio since yesterday asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help requesting database access reporting purposes shift urgent.,Access,Access Request,Low,FALSE,IAM Team system crashing bsod multiple times today afternoon,Hardware,Blue Screen,High,FALSE,Hardware Support smart card authentication failing login try to work,Access,Login Failure,High,TRUE,IAM Team requesting elevated privileges software installation need assistance need help quickly.,Access,Access Request,Low,TRUE,IAM Team cpu fan failure causing processor overheating update asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support wireless mouse connecting to laptop via bluetooth affecting work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support job function change requiring new permissions since morning asap.,Access,Role Change,Low,TRUE,IAM Team application incompatible installed programs reboot,Software,Compatibility,Medium,FALSE,Application Support issue windows update keeps failing error 0x80070002 update need help quickly.,Software,Update Problem,Medium,TRUE,Application Support wireless mouse connecting to laptop via bluetooth affecting work fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support getting remote computer available error urgently needed fix this.,Network,Remote Access,Low,FALSE,Network Support update history showing failed installations urgently needed asap.,Software,Update Problem,Medium,FALSE,Application Support support team workstation laptop experiencing random restarts help,Hardware,Laptop Issue,Critical,FALSE,Hardware Support graphics card failure causing display artifacts afternoon need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help applications cannot connect corporate proxy affecting work,Network,Proxy Error,Low,FALSE,Network Support issue network card detected device manager reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support notebook computer recognizing power adapter update,Hardware,Laptop Issue,Low,TRUE,Hardware Support display resolution cannot changed external monitor fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support job function change requiring new permissions shift,Access,Role Change,Low,FALSE,IAM Team issue wifi password prompt keeps appearing even entering correct password since morning urgent.,Network,WiFi Issue,Medium,TRUE,Network Support team application crashes stopped working error shift asap.,Software,Application Crash,High,FALSE,Application Support application setup cannot write to program files since morning thanks.,Software,Software Install,Medium,FALSE,Application Support unable to change password getting policy error since last week thanks.,Access,Password Reset,High,TRUE,IAM Team issue user profile locked due to inactivity timeout shift need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team team getting connection blocked firewall error message need assistance thanks.,Network,Firewall Block,Critical,FALSE,Network Support workstation laptop experiencing random restarts since last week urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support setup wizard closes unexpectedly installation try to work assist.,Software,Software Install,Medium,TRUE,Application Support keyboard backlight turning update urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team getting installation package could opened error,Software,Software Install,Medium,FALSE,Application Support team software showing license found error startup today,Software,License Issue,High,TRUE,Application Support ini configuration file incorrect parameters since yesterday assist.,Software,Configuration,Low,FALSE,Application Support software install stuck 99 complete afternoon urgent.,Software,Software Install,Medium,FALSE,Application Support access needed new system onboarding reboot thanks.,Access,Access Request,Low,FALSE,IAM Team support team account locked message appearing login screen shift fix this.,Access,Account Unlock,Medium,TRUE,IAM Team important files got deleted accidentally need recovery afternoon urgent.,Software,Data Loss,Critical,FALSE,Application Support issue print quality poor streaks pages reboot,Hardware,Printer Error,High,TRUE,Hardware Support issue mapped network drive showing disconnected try to work urgent.,Network,Network Drive,Low,FALSE,Network Support requesting database access reporting purposes update thanks.,Access,Access Request,Low,FALSE,IAM Team memory leak causing application to consume ram since last week,Software,Performance,Medium,FALSE,Application Support important files got deleted accidentally need recovery afternoon,Software,Data Loss,Critical,FALSE,Application Support download speed dropped significantly since afternoon try to work assist.,Network,Internet Slow,Medium,FALSE,Network Support team cisco anyconnect vpn stuck connecting status update,Network,VPN Connection,High,TRUE,Network Support receiving password reset email inbox affecting work assist.,Access,Password Reset,Low,TRUE,IAM Team cannot access shared network drive getting access denied reboot asap.,Network,Network Drive,Low,FALSE,Network Support default settings causing issues need custom configuration need assistance,Software,Configuration,Low,FALSE,Application Support power supply unit seems to failed since yesterday asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support bandwidth seems throttled slow response times shift,Network,Internet Slow,Medium,FALSE,Network Support access required new team collaboration tools shift asap.,Access,Access Request,Low,TRUE,IAM Team download speed dropped significantly since afternoon since morning assist.,Network,Internet Slow,Medium,FALSE,Network Support support team service account certificate expired try to work urgent.,Access,Account Expired,Critical,FALSE,IAM Team thermal throttling reducing computer performance affecting work asap.,Hardware,Overheating,Critical,FALSE,Hardware Support getting stuck update loop keeps restarting try to work fix this.,Software,Update Problem,Medium,TRUE,Application Support bandwidth seems throttled slow response times afternoon thanks.,Network,Internet Slow,Medium,FALSE,Network Support print quality poor streaks pages afternoon fix this.,Hardware,Printer Error,High,TRUE,Hardware Support monitor screen showing horizontal lines flickering since last week need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue need vpn access to work remotely from home since yesterday need help quickly.,Access,Access Request,Low,FALSE,IAM Team charging light blinking battery percentage increasing today assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team ntfs permissions preventing file access need assistance urgent.,Access,Permission Issue,High,FALSE,IAM Team support team internet connection timing frequently reboot,Network,Internet Slow,Medium,FALSE,Network Support getting installation package could opened error,Software,Software Install,Medium,FALSE,Application Support requesting database access reporting purposes update fix this.,Access,Access Request,Low,FALSE,IAM Team power supply unit seems to failed update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support unsaved work lost due to unexpected application crash since last week assist.,Software,Data Loss,Critical,FALSE,Application Support internal sites accessible name since yesterday,Network,DNS Problem,High,TRUE,Network Support team vnc viewer cannot connect to remote host need assistance urgent.,Network,Remote Access,High,TRUE,Network Support issue download speed dropped significantly since afternoon today,Network,Internet Slow,Medium,TRUE,Network Support battery showing even plugged hours thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support network storage accessible from workstation need assistance,Network,Network Drive,Low,FALSE,Network Support dns cache seems corrupted need to flush reboot asap.,Network,DNS Problem,Critical,FALSE,Network Support support team monitor screen showing horizontal lines flickering since yesterday need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support multi-factor authentication keeps failing repeatedly urgently needed urgent.,Access,MFA Problem,Medium,FALSE,IAM Team getting access denied error trying to open folder reboot assist.,Access,Permission Issue,High,FALSE,IAM Team secondary dns server responding to queries since morning asap.,Network,DNS Problem,Medium,FALSE,Network Support help website names resolving to use ip addresses help,Network,DNS Problem,High,TRUE,Network Support mfa setup working cannot complete registration try to work assist.,Access,MFA Problem,Medium,TRUE,IAM Team bypass proxy settings working internal sites reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support team photoshop crashing error applying filters since yesterday urgent.,Software,Application Crash,High,TRUE,Application Support vnc viewer cannot connect to remote host reboot,Network,Remote Access,Low,FALSE,Network Support team vpn tunnel establishment failing error code shift urgent.,Network,VPN Connection,High,FALSE,Network Support help ssd detected bios possible drive failure since yesterday fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue laptop suddenly shut turn back since yesterday asap.,Hardware,Laptop Issue,Low,FALSE,Hardware Support support team portable computer keyboard functioning properly update urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support na vpn connect avvatledu,Network,DNS Problem,Low,TRUE,Network Support getting printer found error trying to print since morning fix this.,Hardware,Printer Error,High,TRUE,Hardware Support firewall blocking application from accessing network today,Network,Firewall Block,Medium,FALSE,Network Support domain login failing trust relationship error urgent.,Access,Login Failure,High,FALSE,IAM Team support team software installation failing insufficient privileges error try to work,Software,Software Install,Medium,TRUE,Application Support getting invalid otp error even correct code try to work assist.,Access,MFA Problem,Medium,TRUE,IAM Team firewall rules seem to changed blocking legitimate traffic since morning assist.,Network,Firewall Block,Low,TRUE,Network Support issue browser extension incompatible current chrome version since yesterday need help quickly.,Software,Compatibility,High,FALSE,Application Support issue password reset link working showing expired error afternoon assist.,Access,Password Reset,Critical,FALSE,IAM Team getting installation package could opened error shift asap.,Software,Software Install,Medium,TRUE,Application Support lithium battery showing replace soon warning urgently needed assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support getting proxy authentication required popup repeatedly since morning fix this.,Network,Proxy Error,Low,FALSE,Network Support floating license available seats occupied urgently needed asap.,Software,License Issue,High,FALSE,Application Support second monitor keeps going black every minutes afternoon thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support file access rights seem to revoked need assistance asap.,Access,Permission Issue,High,FALSE,IAM Team getting limited connectivity error wifi since morning affecting work need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support issue cpu fan failure causing processor overheating today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team promoted to team lead requesting elevated permissions reboot,Access,Role Change,Low,FALSE,IAM Team bypass proxy settings working internal sites since last week,Network,Proxy Error,Low,TRUE,Network Support need help configuring email client settings correctly help assist.,Software,Configuration,Low,TRUE,Application Support portable computer keyboard functioning properly,Hardware,Laptop Issue,Low,TRUE,Hardware Support team firewall exception rule working expected shift urgent.,Network,Firewall Block,Medium,TRUE,Network Support getting nxdomain error valid websites update need help quickly.,Network,DNS Problem,High,TRUE,Network Support help password expired cannot set new one today urgent.,Access,Account Expired,High,FALSE,IAM Team outlook keeps crashing try to open emails afternoon need help quickly.,Software,Application Crash,High,TRUE,Application Support team ini configuration file incorrect parameters update assist.,Software,Configuration,Low,TRUE,Application Support slow query performance database application today,Software,Performance,High,FALSE,Application Support printer showing paper jam error paper visible help asap.,Hardware,Printer Error,High,FALSE,Hardware Support need role-based access updated systems try to work,Access,Role Change,Low,FALSE,IAM Team help cpu temperature reaching dangerous levels according to monitoring try to work assist.,Hardware,Overheating,High,FALSE,Hardware Support notebook battery swelling visible case today asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team word document causing application to freeze need assistance urgent.,Software,Application Crash,High,TRUE,Application Support temporary password working first login affecting work,Access,Password Reset,High,TRUE,IAM Team team access needed new system onboarding shift,Access,Access Request,Low,FALSE,IAM Team issue dual monitor setup stopped working update reboot fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team trial version expired license purchased since morning thanks.,Software,License Issue,High,TRUE,Application Support latest patch causing compatibility issues software affecting work asap.,Software,Update Problem,Medium,FALSE,Application Support system thermal warning appearing frequently since yesterday fix this.,Hardware,Overheating,Low,TRUE,Hardware Support teams application keeps closing randomly since yesterday fix this.,Software,Application Crash,High,FALSE,Application Support cannot establish remote session to server maintenance since yesterday,Network,Remote Access,Critical,FALSE,Network Support team memory leak causing application to consume ram since last week,Software,Performance,Medium,FALSE,Application Support application installation blocked windows defender firewall since last week need help quickly.,Network,Firewall Block,High,TRUE,Network Support support team vnc viewer cannot connect to remote host since yesterday,Network,Remote Access,Critical,FALSE,Network Support self-service password reset portal accessible urgently needed urgent.,Access,Password Reset,Critical,FALSE,IAM Team team remote desktop shows black screen connection since morning asap.,Network,Remote Access,Low,FALSE,Network Support hardware token synchronizing server affecting work,Access,MFA Problem,Medium,TRUE,IAM Team team legacy application running updated os assist.,Software,Compatibility,Medium,FALSE,Application Support network printer responding to print commands today assist.,Hardware,Printer Error,High,FALSE,Hardware Support team internet connection timing frequently update urgent.,Network,Internet Slow,Medium,TRUE,Network Support help accidental data deletion from shared drive since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support insufficient privileges to install software machine help need help quickly.,Access,Permission Issue,High,TRUE,IAM Team transferred to new team need access to resources since yesterday need help quickly.,Access,Role Change,Low,FALSE,IAM Team role-based security groups need updating try to work,Access,Role Change,Low,TRUE,IAM Team battery calibration seems incorrect try to work need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support team cannot access certain ports due to firewall restrictions since morning,Network,Firewall Block,High,TRUE,Network Support support team unable to save files to team network drive since last week asap.,Network,Network Drive,Low,FALSE,Network Support subscription license showing expired status update assist.,Software,License Issue,High,FALSE,Application Support mfa setup working cannot complete registration since morning,Access,MFA Problem,Medium,TRUE,IAM Team help temporary assignment needs additional access since morning asap.,Access,Role Change,Low,TRUE,IAM Team software using much cpu making system sluggish fix this.,Software,Performance,High,FALSE,Application Support need vpn access to work remotely from home since yesterday urgent.,Access,Access Request,Low,FALSE,IAM Team power adapter connected battery charging today thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support stop error causing unexpected system shutdown since morning asap.,Hardware,Blue Screen,High,TRUE,Hardware Support support team outlook keeps crashing try to open emails,Software,Application Crash,High,TRUE,Application Support role changed to manager need updated access rights today assist.,Access,Role Change,Low,FALSE,IAM Team issue acl permissions need to updated access update urgent.,Access,Permission Issue,High,FALSE,IAM Team team license server responding cannot validate software reboot asap.,Software,License Issue,High,FALSE,Application Support help laptop suddenly shut turn back urgently needed,Hardware,Laptop Issue,High,TRUE,Hardware Support support team cannot login to system even correct credentials try to work urgent.,Access,Login Failure,High,FALSE,IAM Team browser tabs crashing memory error thanks.,Software,Application Crash,High,TRUE,Application Support team printer showing paper jam error paper visible afternoon need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support incompatible dll files causing application errors try to work urgent.,Software,Compatibility,Medium,TRUE,Application Support receiving otp registered mobile number since last week thanks.,Access,MFA Problem,Medium,FALSE,IAM Team help software installation failing insufficient privileges error reboot,Software,Software Install,Medium,TRUE,Application Support internal dns records updating properly need assistance,Network,DNS Problem,Critical,FALSE,Network Support issue outlook keeps crashing try to open emails urgently needed assist.,Software,Application Crash,High,TRUE,Application Support help hardware token synchronizing server urgently needed assist.,Access,MFA Problem,Medium,TRUE,IAM Team role changed to manager need updated access rights update assist.,Access,Role Change,Low,FALSE,IAM Team adobe license showing expired even though active help,Software,License Issue,High,FALSE,Application Support team 32-bit software working 64-bit system properly reboot asap.,Software,Compatibility,Critical,FALSE,Application Support team proxy settings application need to configured since yesterday thanks.,Software,Configuration,Low,TRUE,Application Support application running slow taking long time to respond since morning thanks.,Software,Performance,Medium,FALSE,Application Support promoted to team lead requesting elevated permissions since last week urgent.,Access,Role Change,Low,FALSE,IAM Team help secondary dns server responding to queries shift thanks.,Network,DNS Problem,Medium,TRUE,Network Support usb keyboard recognized computer today,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue network storage accessible from workstation affecting work,Network,Network Drive,Low,FALSE,Network Support help database showing corruption errors startup urgently needed urgent.,Software,Data Loss,Critical,FALSE,Application Support fan running full speed constantly noisy fix this.,Hardware,Overheating,High,TRUE,Hardware Support help internet connection timing frequently urgently needed need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support application incompatible installed programs afternoon assist.,Software,Compatibility,Medium,FALSE,Application Support user profile locked due to inactivity timeout need assistance thanks.,Access,Account Unlock,Medium,TRUE,IAM Team team cannot connect to office desktop from home via remote desktop today assist.,Network,Remote Access,Low,FALSE,Network Support usb ports providing power to devices,Hardware,Hardware Failure,Critical,FALSE,Hardware Support acl permissions need to updated access afternoon asap.,Access,Permission Issue,High,FALSE,IAM Team touchpad responding to gestures clicks afternoon,Hardware,Laptop Issue,Medium,FALSE,Hardware Support inkjet printer recognizing ink cartridges try to work thanks.,Hardware,Printer Error,High,FALSE,Hardware Support team concurrent license limit exceeded error help asap.,Software,License Issue,High,FALSE,Application Support position change affecting system authorizations since last week fix this.,Access,Role Change,Low,FALSE,IAM Team graphics rendering causing application slowdown urgently needed need help quickly.,Software,Performance,High,FALSE,Application Support help windows update keeps failing error 0x80070002 today need help quickly.,Software,Update Problem,Medium,FALSE,Application Support team cannot access certain ports due to firewall restrictions urgently needed,Network,Firewall Block,Critical,FALSE,Network Support need help installing python required libraries affecting work,Software,Software Install,Medium,FALSE,Application Support internal dns records updating properly urgently needed,Network,DNS Problem,Low,FALSE,Network Support team connection unstable keeps dropping packets since morning need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support team network latency extremely high cannot use video conferencing shift need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support support team print jobs getting stuck queue printing urgently needed,Hardware,Printer Error,High,FALSE,Hardware Support support team proxy settings application need to configured since morning,Software,Configuration,Low,FALSE,Application Support help receiving otp registered mobile number need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team team shared drive keeps disconnecting randomly throughout day today,Network,Network Drive,Low,FALSE,Network Support monitor backlight flickering intermittently since morning need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support system rebooting automatically blue screen error affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support team multifunction printer scanner working affecting work fix this.,Hardware,Printer Error,High,FALSE,Hardware Support getting remote computer available error urgently needed need help quickly.,Network,Remote Access,Medium,TRUE,Network Support team backup restoration failing critical files help need help quickly.,Software,Data Loss,Critical,FALSE,Application Support team sms two-factor codes delivered since morning urgent.,Access,MFA Problem,Medium,TRUE,IAM Team unable to change password getting policy error since morning need help quickly.,Access,Password Reset,Low,TRUE,IAM Team laptop charging battery icon shows red reboot urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support proxy settings application need to configured today,Software,Configuration,Low,FALSE,Application Support firewall blocking application from accessing network today assist.,Network,Firewall Block,High,TRUE,Network Support photoshop crashing error applying filters afternoon asap.,Software,Application Crash,High,FALSE,Application Support enterprise wifi authentication failing repeatedly since yesterday thanks.,Network,WiFi Issue,Medium,TRUE,Network Support website names resolving to use ip addresses today,Network,DNS Problem,High,TRUE,Network Support issue transferred to new team need access to resources since last week need help quickly.,Access,Role Change,Low,FALSE,IAM Team outbound traffic blocked specific application update fix this.,Network,Firewall Block,Medium,FALSE,Network Support support team important files got deleted accidentally need recovery afternoon,Software,Data Loss,Critical,FALSE,Application Support issue backup restoration failing critical files since morning,Software,Data Loss,Critical,FALSE,Application Support network latency extremely high cannot use video conferencing try to work need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support support team getting printer found error trying to print assist.,Hardware,Printer Error,High,TRUE,Hardware Support workstation laptop experiencing random restarts need help quickly.,Hardware,Laptop Issue,High,TRUE,Hardware Support xml config file syntax error preventing startup affecting work urgent.,Software,Configuration,Low,FALSE,Application Support account locked multiple failed login attempts affecting work assist.,Access,Account Unlock,Medium,TRUE,IAM Team help domain password policy forcing expiration reboot fix this.,Access,Account Expired,Low,FALSE,IAM Team cannot establish remote session to server maintenance since morning fix this.,Network,Remote Access,Critical,FALSE,Network Support fan running full speed constantly noisy since morning,Hardware,Overheating,High,FALSE,Hardware Support cannot connect to office desktop from home via remote desktop try to work,Network,Remote Access,Critical,FALSE,Network Support issue role changed to manager need updated access rights since morning urgent.,Access,Role Change,Low,FALSE,IAM Team issue slow query performance database application try to work asap.,Software,Performance,Medium,TRUE,Application Support security patch installation getting stuck update,Software,Update Problem,Medium,TRUE,Application Support wireless mouse connecting to laptop via bluetooth today asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue browser extension incompatible current chrome version try to work thanks.,Software,Compatibility,Critical,FALSE,Application Support video conferencing app crashing meetings since last week urgent.,Software,Application Crash,High,FALSE,Application Support unsaved work lost due to unexpected application crash need assistance,Software,Data Loss,Critical,FALSE,Application Support team laser printer toner cartridge error message today fix this.,Hardware,Printer Error,High,TRUE,Hardware Support team getting access denied error trying to open folder since morning need help quickly.,Access,Permission Issue,High,FALSE,IAM Team application incompatible installed programs need assistance need help quickly.,Software,Compatibility,Critical,FALSE,Application Support team default settings causing issues need custom configuration shift urgent.,Software,Configuration,Low,TRUE,Application Support team getting stuck update loop keeps restarting reboot need help quickly.,Software,Update Problem,Medium,FALSE,Application Support team workstation laptop experiencing random restarts update fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support support team lithium battery showing replace soon warning need assistance assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue software conflict causing applications to malfunction need assistance,Software,Compatibility,Medium,FALSE,Application Support battery health degraded significantly need replacement afternoon asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support permission to access required shared drive update thanks.,Access,Permission Issue,High,TRUE,IAM Team ram seems faulty system showing memory errors urgently needed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support volume license key blocked software vendor asap.,Software,License Issue,High,FALSE,Application Support excel file open nahi ho rahi,Software,Data Loss,Critical,FALSE,Application Support workstation laptop experiencing random restarts today,Hardware,Laptop Issue,Critical,FALSE,Hardware Support lost access to mfa device cannot authenticate since last week need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team bypass proxy settings working internal sites today fix this.,Network,Proxy Error,Low,FALSE,Network Support getting connection blocked firewall error message update fix this.,Network,Firewall Block,Critical,FALSE,Network Support corporate firewall preventing software update download today urgent.,Network,Firewall Block,Low,FALSE,Network Support team display port connection working monitor since last week asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue permission to access required shared drive try to work thanks.,Access,Permission Issue,High,FALSE,IAM Team need help configuring email client settings correctly shift asap.,Software,Configuration,Low,FALSE,Application Support support team transferred to new team need access to resources since last week urgent.,Access,Role Change,Low,FALSE,IAM Team issue service account certificate expired since last week thanks.,Access,Account Expired,Critical,FALSE,IAM Team access needed new system onboarding since yesterday assist.,Access,Access Request,Low,FALSE,IAM Team software showing license found error startup urgently needed urgent.,Software,License Issue,High,FALSE,Application Support cisco anyconnect vpn stuck connecting status help thanks.,Network,VPN Connection,High,TRUE,Network Support battery health degraded significantly need replacement help urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support permission denied trying to save file to location since yesterday,Access,Permission Issue,High,FALSE,IAM Team help access required new team collaboration tools affecting work,Access,Access Request,Low,TRUE,IAM Team support team sso login working showing authentication error reboot asap.,Access,Login Failure,High,FALSE,IAM Team proxy settings application need to configured since yesterday thanks.,Software,Configuration,Low,FALSE,Application Support internal sites accessible name update thanks.,Network,DNS Problem,Medium,FALSE,Network Support remote vpn access working from home network urgently needed fix this.,Network,VPN Connection,High,TRUE,Network Support msi installer failing unknown error code affecting work need help quickly.,Software,Software Install,Medium,TRUE,Application Support cannot login to system even correct credentials thanks.,Access,Login Failure,High,TRUE,IAM Team team access required new team collaboration tools help thanks.,Access,Access Request,Low,FALSE,IAM Team web pages loading extremely slowly browsers today,Network,Internet Slow,Medium,TRUE,Network Support issue data synchronization causing file conflicts help assist.,Software,Data Loss,Critical,FALSE,Application Support support team laptop battery draining fast barely lasts hour since yesterday asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support ram seems faulty system showing memory errors reboot assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support notebook computer recognizing power adapter try to work urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support team corporate proxy blocking legitimate business websites urgent.,Network,Proxy Error,Low,FALSE,Network Support proxy server refusing connections port 8080 update need help quickly.,Network,Proxy Error,Low,FALSE,Network Support issue incompatible dll files causing application errors today,Software,Compatibility,High,FALSE,Application Support monitor screen showing horizontal lines flickering,Hardware,Monitor Problem,Medium,FALSE,Hardware Support dns server responding error browsers reboot assist.,Network,DNS Problem,High,TRUE,Network Support bsod memory management error keeps occurring since morning assist.,Hardware,Blue Screen,High,FALSE,Hardware Support usb keyboard recognized computer reboot asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cooling fan making grinding noise since last week,Hardware,Overheating,Medium,TRUE,Hardware Support monitor screen showing horizontal lines flickering shift,Hardware,Monitor Problem,Medium,FALSE,Hardware Support temporary password working first login need assistance urgent.,Access,Password Reset,Critical,FALSE,IAM Team issue monitor screen showing horizontal lines flickering today fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team domain login failing trust relationship error since morning assist.,Access,Login Failure,High,FALSE,IAM Team getting printer found error trying to print shift,Hardware,Printer Error,High,TRUE,Hardware Support support team password expired cannot set new one afternoon,Access,Account Expired,Medium,FALSE,IAM Team software install stuck 99 complete reboot thanks.,Software,Software Install,Medium,FALSE,Application Support team account status showing expired system urgently needed,Access,Account Unlock,Medium,TRUE,IAM Team mouse cursor jumping around randomly screen today,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue update installation failed rolling back changes shift,Software,Update Problem,Medium,FALSE,Application Support getting remote computer available error since last week thanks.,Network,Remote Access,Critical,FALSE,Network Support need elevated permissions to complete task since last week,Access,Permission Issue,High,FALSE,IAM Team cpu fan failure causing processor overheating try to work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team print quality poor streaks pages shift fix this.,Hardware,Printer Error,High,FALSE,Hardware Support team backup restoration failing critical files urgently needed need help quickly.,Software,Data Loss,Critical,FALSE,Application Support keyboard typing wrong characters keys affecting work asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop suddenly shut turn back urgently needed need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support getting invalid otp error even correct code today fix this.,Access,MFA Problem,Medium,TRUE,IAM Team issue hardware token synchronizing server update asap.,Access,MFA Problem,Medium,TRUE,IAM Team subscription license showing expired status try to work assist.,Software,License Issue,High,TRUE,Application Support notebook battery swelling visible case try to work thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support software conflict causing applications to malfunction since morning fix this.,Software,Compatibility,Medium,TRUE,Application Support access needed new system onboarding shift fix this.,Access,Access Request,Low,FALSE,IAM Team team laptop battery draining fast barely lasts hour help,Hardware,Battery Issue,Low,FALSE,Hardware Support environment variables set correctly application reboot thanks.,Software,Configuration,Low,TRUE,Application Support important files got deleted accidentally need recovery since morning assist.,Software,Data Loss,Critical,FALSE,Application Support issue laptop shuts immediately unplugged today,Hardware,Battery Issue,Low,TRUE,Hardware Support team incompatible dll files causing application errors affecting work fix this.,Software,Compatibility,Critical,FALSE,Application Support applications cannot connect corporate proxy since yesterday need help quickly.,Network,Proxy Error,Low,TRUE,Network Support network drive access extremely slow files open since morning assist.,Network,Network Drive,Low,TRUE,Network Support help self-service password reset portal accessible since last week,Access,Password Reset,Medium,TRUE,IAM Team issue adobe license showing expired even though active reboot,Software,License Issue,High,FALSE,Application Support issue application incompatible installed programs need assistance assist.,Software,Compatibility,High,FALSE,Application Support sms two-factor codes delivered since yesterday fix this.,Access,MFA Problem,Medium,FALSE,IAM Team teamviewer connection failing timeout error shift urgent.,Network,Remote Access,Medium,FALSE,Network Support network drive access extremely slow files open affecting work need help quickly.,Network,Network Drive,Low,TRUE,Network Support unable to save files to team network drive today assist.,Network,Network Drive,Low,FALSE,Network Support software install stuck 99 complete help,Software,Software Install,Medium,TRUE,Application Support help getting remote computer available error since morning thanks.,Network,Remote Access,Medium,TRUE,Network Support browser extension incompatible current chrome version since yesterday,Software,Compatibility,Low,FALSE,Application Support help multifunction printer scanner working need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support vpn client shows authentication failed error try to login need assistance fix this.,Network,VPN Connection,High,TRUE,Network Support laptop wifi extremely slow compared to colleagues reboot thanks.,Network,WiFi Issue,Medium,TRUE,Network Support display port connection working monitor since morning asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support motherboard issue causing random system restarts since morning fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support print quality poor streaks pages afternoon asap.,Hardware,Printer Error,High,FALSE,Hardware Support help user account showing locked active directory help,Access,Account Unlock,Medium,TRUE,IAM Team help application crashes stopped working error reboot need help quickly.,Software,Application Crash,High,TRUE,Application Support hardware token synchronizing server urgently needed thanks.,Access,MFA Problem,Medium,TRUE,IAM Team support team account locked multiple failed login attempts afternoon,Access,Account Unlock,Medium,TRUE,IAM Team help insufficient privileges to install software machine since morning urgent.,Access,Permission Issue,High,FALSE,IAM Team connection unstable keeps dropping packets help need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support application installation blocked windows defender firewall afternoon thanks.,Network,Firewall Block,Critical,FALSE,Network Support system rebooting automatically blue screen error help thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support help external monitor detected laptop today urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help password expired cannot set new one fix this.,Access,Account Expired,Medium,FALSE,IAM Team temporary account access period lapsed shift,Access,Account Expired,Critical,FALSE,IAM Team receiving otp registered mobile number afternoon,Access,MFA Problem,Medium,TRUE,IAM Team vpn connection drops every minutes frustrating affecting work urgent.,Network,VPN Connection,High,FALSE,Network Support issue ssd detected bios possible drive failure since last week thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help temporary password working first login shift need help quickly.,Access,Password Reset,Low,TRUE,IAM Team team bsod memory management error keeps occurring urgently needed fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support temporary password working first login affecting work asap.,Access,Password Reset,Critical,FALSE,IAM Team applications cannot connect corporate proxy help,Network,Proxy Error,Low,TRUE,Network Support help cannot access account showing authentication failure shift asap.,Access,Account Unlock,Medium,TRUE,IAM Team performance degraded significantly recent update since last week fix this.,Software,Performance,Low,FALSE,Application Support power adapter connected battery charging reboot fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support feature update breaking existing applications since morning,Software,Update Problem,Medium,FALSE,Application Support getting stuck update loop keeps restarting shift assist.,Software,Update Problem,Medium,FALSE,Application Support help application taking forever to load initialize reboot need help quickly.,Software,Performance,High,FALSE,Application Support lost access to mfa device cannot authenticate urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team cannot map network drive provided credentials need assistance,Network,Network Drive,Low,TRUE,Network Support user account disabled due to inactivity period since morning fix this.,Access,Account Expired,Critical,FALSE,IAM Team issue temporary password working first login reboot asap.,Access,Password Reset,Low,TRUE,IAM Team self-service password reset portal accessible help urgent.,Access,Password Reset,Critical,FALSE,IAM Team team network storage accessible from workstation try to work,Network,Network Drive,Low,TRUE,Network Support multifunction printer scanner working affecting work assist.,Hardware,Printer Error,High,TRUE,Hardware Support issue laptop shuts immediately unplugged today fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team cannot access account showing authentication failure since last week assist.,Access,Account Unlock,Medium,TRUE,IAM Team getting stuck update loop keeps restarting reboot asap.,Software,Update Problem,Medium,FALSE,Application Support need elevated permissions to complete task need assistance,Access,Permission Issue,High,FALSE,IAM Team support team system crashing bsod multiple times today need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support permission denied trying to save file to location help asap.,Access,Permission Issue,High,FALSE,IAM Team notebook battery swelling visible case urgently needed urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support help wireless keyboard keeps losing connection intermittently try to work asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support promoted to team lead requesting elevated permissions need assistance,Access,Role Change,Low,FALSE,IAM Team team cooling fan making grinding noise shift,Hardware,Overheating,High,FALSE,Hardware Support installation prerequisites met error message today fix this.,Software,Software Install,Medium,TRUE,Application Support help getting nxdomain error valid websites shift,Network,DNS Problem,Low,FALSE,Network Support acl permissions need to updated access update asap.,Access,Permission Issue,High,FALSE,IAM Team connection unstable keeps dropping packets urgent.,Network,Internet Slow,Medium,TRUE,Network Support account locked multiple failed login attempts since last week,Access,Account Unlock,Medium,TRUE,IAM Team help account status showing expired system since yesterday assist.,Access,Account Unlock,Medium,FALSE,IAM Team help password expired cannot set new one reboot,Access,Account Expired,Critical,FALSE,IAM Team domain name resolution failing intermittently since morning thanks.,Network,DNS Problem,Low,FALSE,Network Support service account locked affecting application access reboot asap.,Access,Account Unlock,Medium,FALSE,IAM Team team bsod memory management error keeps occurring help asap.,Hardware,Blue Screen,High,FALSE,Hardware Support screen flickering issue work laptop help assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support support team remote vpn access working from home network shift assist.,Network,VPN Connection,High,TRUE,Network Support support team account suspended due to security policy violation afternoon thanks.,Access,Account Unlock,Medium,TRUE,IAM Team issue power supply unit seems to failed need assistance,Hardware,Hardware Failure,Critical,FALSE,Hardware Support permission denied trying to save file to location since yesterday,Access,Permission Issue,High,FALSE,IAM Team inbound connection blocked host firewall urgently needed,Network,Firewall Block,Medium,FALSE,Network Support support team getting account expired message trying to login since yesterday fix this.,Access,Account Expired,Critical,FALSE,IAM Team domain login failing trust relationship error afternoon asap.,Access,Login Failure,High,FALSE,IAM Team bypass proxy settings working internal sites,Network,Proxy Error,Low,FALSE,Network Support help need permission to access confidential documents help assist.,Access,Access Request,Low,FALSE,IAM Team multifunction printer scanner working reboot,Hardware,Printer Error,High,TRUE,Hardware Support external monitor detected laptop since morning,Hardware,Monitor Problem,Medium,TRUE,Hardware Support cpu temperature reaching dangerous levels according to monitoring since yesterday need help quickly.,Hardware,Overheating,Low,TRUE,Hardware Support team receiving password reset email inbox try to work need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team team authenticator app generating valid codes since yesterday,Access,MFA Problem,Medium,TRUE,IAM Team ui laggy unresponsive usage since last week asap.,Software,Performance,High,FALSE,Application Support blue screen appearing randomly different error codes shift,Hardware,Blue Screen,High,FALSE,Hardware Support heat sink seems clogged dust try to work,Hardware,Overheating,High,FALSE,Hardware Support support team application running slow taking long time to respond since yesterday assist.,Software,Performance,Medium,FALSE,Application Support team account locked multiple failed login attempts need assistance,Access,Account Unlock,Medium,TRUE,IAM Team configuration file seems corrupted application start urgently needed need help quickly.,Software,Configuration,Low,FALSE,Application Support team application taking forever to load initialize shift,Software,Performance,Low,TRUE,Application Support support team performance degraded significantly recent update,Software,Performance,Medium,FALSE,Application Support issue irql_not_less_or_equal blue screen error try to work,Hardware,Blue Screen,High,FALSE,Hardware Support help browsing painfully slow affecting productivity update assist.,Network,Internet Slow,Medium,FALSE,Network Support adobe license showing expired even though active shift fix this.,Software,License Issue,High,TRUE,Application Support printer showing offline status even though powered reboot fix this.,Hardware,Printer Error,High,FALSE,Hardware Support software deployment package corrupted download afternoon urgent.,Software,Software Install,Medium,FALSE,Application Support permission to access required shared drive since last week thanks.,Access,Permission Issue,High,TRUE,IAM Team file version history showing previous versions since last week need help quickly.,Software,Data Loss,Critical,FALSE,Application Support team position change affecting system authorizations reboot,Access,Role Change,Low,FALSE,IAM Team default settings causing issues need custom configuration update asap.,Software,Configuration,Low,FALSE,Application Support support team application freezing data processing since last week assist.,Software,Performance,Critical,FALSE,Application Support software using much cpu making system sluggish update fix this.,Software,Performance,Medium,FALSE,Application Support mera laptop nahi ho raha,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team website names resolving to use ip addresses shift assist.,Network,DNS Problem,High,TRUE,Network Support support team login page keeps redirecting back to login screen since yesterday,Access,Login Failure,High,TRUE,IAM Team domain password policy forcing expiration affecting work fix this.,Access,Account Expired,High,FALSE,IAM Team team temporary account access period lapsed reboot,Access,Account Expired,Critical,FALSE,IAM Team browsing painfully slow affecting productivity urgently needed,Network,Internet Slow,Medium,TRUE,Network Support requesting shared mailbox access team try to work asap.,Access,Access Request,Low,FALSE,IAM Team bandwidth seems throttled slow response times since last week need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support support team application taking forever to load initialize urgently needed asap.,Software,Performance,Low,TRUE,Application Support account locked message appearing login screen today,Access,Account Unlock,Medium,TRUE,IAM Team issue unable to establish secure connection to corporate vpn update,Network,VPN Connection,High,FALSE,Network Support monitor screen showing horizontal lines flickering help fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support account validity period ended today afternoon,Access,Account Expired,Critical,FALSE,IAM Team team job function change requiring new permissions affecting work asap.,Access,Role Change,Low,TRUE,IAM Team support team internet speed slow today pages taking forever to load reboot,Network,Internet Slow,Medium,FALSE,Network Support cannot establish remote session to server maintenance shift need help quickly.,Network,Remote Access,Critical,FALSE,Network Support external display showing wrong aspect ratio reboot assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop getting extremely hot normal usage afternoon asap.,Hardware,Overheating,Critical,FALSE,Hardware Support video conferencing app crashing meetings need help quickly.,Software,Application Crash,High,FALSE,Application Support wireless keyboard keeps losing connection intermittently shift,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue teamviewer connection failing timeout error try to work urgent.,Network,Remote Access,Low,TRUE,Network Support security patch installation getting stuck try to work thanks.,Software,Update Problem,Medium,TRUE,Application Support help firewall exception rule working expected today assist.,Network,Firewall Block,High,FALSE,Network Support file version history showing previous versions update,Software,Data Loss,Critical,FALSE,Application Support issue printer showing paper jam error paper visible urgently needed assist.,Hardware,Printer Error,High,FALSE,Hardware Support team corporate vpn disconnecting frequently calls since morning,Network,VPN Connection,High,TRUE,Network Support hdmi monitor showing signal message shift,Hardware,Monitor Problem,Medium,FALSE,Hardware Support mouse buttons responding to clicks reboot urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support wireless mouse connecting to laptop via bluetooth update fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support getting error network path found trying to open shared folder urgently needed thanks.,Network,Network Drive,Low,FALSE,Network Support permission to access required shared drive try to work need help quickly.,Access,Permission Issue,High,FALSE,IAM Team system thermal warning appearing frequently afternoon need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support support team mouse scroll wheel working anymore try to work fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support requesting shared mailbox access team update assist.,Access,Access Request,Low,FALSE,IAM Team team ventilation ports blocked causing overheating try to work,Hardware,Overheating,Critical,FALSE,Hardware Support support team acl permissions need to updated access urgently needed,Access,Permission Issue,High,FALSE,IAM Team concurrent license limit exceeded error reboot thanks.,Software,License Issue,High,TRUE,Application Support support team need access to production environment deployment update,Access,Access Request,Low,TRUE,IAM Team laptop overheating automatically shutting help thanks.,Hardware,Overheating,Critical,FALSE,Hardware Support windows update keeps failing error 0x80070002 reboot,Software,Update Problem,Medium,TRUE,Application Support remote desktop gateway server unavailable since morning assist.,Network,Remote Access,Critical,FALSE,Network Support lithium battery showing replace soon warning help fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue getting invalid username password error repeatedly since last week asap.,Access,Login Failure,High,FALSE,IAM Team help need help installing python required libraries since yesterday,Software,Software Install,Medium,TRUE,Application Support domain password policy forcing expiration afternoon assist.,Access,Account Expired,Medium,FALSE,IAM Team mouse cursor jumping around randomly screen afternoon thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support software dependencies causing version conflicts since last week need help quickly.,Software,Compatibility,Medium,FALSE,Application Support issue dns server responding error browsers afternoon thanks.,Network,DNS Problem,Critical,FALSE,Network Support internet keeps buffering important client calls need assistance need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support multifunction printer scanner working urgently needed urgent.,Hardware,Printer Error,High,FALSE,Hardware Support getting account expired message trying to login try to work asap.,Access,Account Expired,High,TRUE,IAM Team help getting account disabled error trying to login afternoon fix this.,Access,Account Unlock,Medium,TRUE,IAM Team need help configuring email client settings correctly since last week assist.,Software,Configuration,Low,FALSE,Application Support support team browser extension incompatible current chrome version reboot fix this.,Software,Compatibility,Medium,TRUE,Application Support issue heat sink seems clogged dust affecting work thanks.,Hardware,Overheating,High,FALSE,Hardware Support getting printer found error trying to print update asap.,Hardware,Printer Error,High,FALSE,Hardware Support application taking forever to load initialize try to work urgent.,Software,Performance,High,FALSE,Application Support windows update keeps failing error 0x80070002 try to work assist.,Software,Update Problem,Medium,TRUE,Application Support dns query timeouts causing browsing issues afternoon need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support issue battery calibration seems incorrect need assistance urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support ini configuration file incorrect parameters since yesterday thanks.,Software,Configuration,Low,FALSE,Application Support lost access to mfa device cannot authenticate since last week,Access,MFA Problem,Medium,TRUE,IAM Team license server responding cannot validate software try to work assist.,Software,License Issue,High,FALSE,Application Support corporate vpn disconnecting frequently calls since morning fix this.,Network,VPN Connection,High,TRUE,Network Support issue getting error network path found trying to open shared folder since last week need help quickly.,Network,Network Drive,Low,TRUE,Network Support support team wifi password prompt keeps appearing even entering correct password affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support issue getting proxy authentication required popup repeatedly since yesterday asap.,Network,Proxy Error,Low,FALSE,Network Support bsod memory management error keeps occurring help assist.,Hardware,Blue Screen,High,TRUE,Hardware Support password reset link working showing expired error reboot asap.,Access,Password Reset,Low,TRUE,IAM Team issue software installation failing insufficient privileges error affecting work fix this.,Software,Software Install,Medium,FALSE,Application Support issue wireless printer connecting to network urgently needed thanks.,Hardware,Printer Error,High,FALSE,Hardware Support network throughput severely degraded today today,Network,Internet Slow,Medium,FALSE,Network Support issue environment variables set correctly application update need help quickly.,Software,Configuration,Low,FALSE,Application Support authenticator app generating valid codes afternoon urgent.,Access,MFA Problem,Medium,FALSE,IAM Team support team trackpad gestures working laptop afternoon,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support files disappeared from shared folder sync try to work thanks.,Software,Data Loss,Critical,FALSE,Application Support data corruption project files cannot open today fix this.,Software,Data Loss,Critical,FALSE,Application Support laptop making loud fan noise running hot since last week urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support support team database showing corruption errors startup since last week need help quickly.,Software,Data Loss,Critical,FALSE,Application Support ssd detected bios possible drive failure shift assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support password reset email going to spam folder affecting work fix this.,Access,Password Reset,Critical,FALSE,IAM Team support team role-based security groups need updating affecting work,Access,Role Change,Low,FALSE,IAM Team account locked message appearing login screen since yesterday fix this.,Access,Account Unlock,Medium,TRUE,IAM Team support team powerpoint closing unexpectedly presentation reboot thanks.,Software,Application Crash,High,FALSE,Application Support domain login failing trust relationship error update,Access,Login Failure,High,FALSE,IAM Team support team browser extension incompatible current chrome version today assist.,Software,Compatibility,High,TRUE,Application Support high disk usage application affecting system shift need help quickly.,Software,Performance,Critical,FALSE,Application Support network drive showing file explorer update need help quickly.,Network,Network Drive,Low,TRUE,Network Support single sign-on redirect loop preventing access shift thanks.,Access,Login Failure,High,TRUE,IAM Team help cpu fan failure causing processor overheating,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account status showing expired system urgently needed need help quickly.,Access,Account Unlock,Medium,FALSE,IAM Team password reset link working showing expired error since last week asap.,Access,Password Reset,Critical,FALSE,IAM Team cannot connect to corporate wireless network since morning need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support proxy settings seem to changed cannot browse internet since last week fix this.,Network,Proxy Error,Low,FALSE,Network Support msi installer failing unknown error code urgent.,Software,Software Install,Medium,FALSE,Application Support remote desktop shows black screen connection,Network,Remote Access,Low,FALSE,Network Support dns cache seems corrupted need to flush since yesterday asap.,Network,DNS Problem,Low,FALSE,Network Support support team bypass proxy settings working internal sites since last week thanks.,Network,Proxy Error,Low,TRUE,Network Support cannot access external websites due to proxy configuration issue today fix this.,Network,Proxy Error,Low,FALSE,Network Support help license key rejected invalid activation need assistance asap.,Software,License Issue,High,TRUE,Application Support issue setup wizard closes unexpectedly installation need assistance assist.,Software,Software Install,Medium,FALSE,Application Support latest patch causing compatibility issues software affecting work,Software,Update Problem,Medium,TRUE,Application Support getting access denied error trying to open folder today thanks.,Access,Permission Issue,High,TRUE,IAM Team need elevated permissions to complete task update,Access,Permission Issue,High,FALSE,IAM Team team document showing corrupted cannot recovered reboot assist.,Software,Data Loss,Critical,FALSE,Application Support unable to save files to team network drive need assistance fix this.,Network,Network Drive,Low,TRUE,Network Support support team high disk usage application affecting system today need help quickly.,Software,Performance,High,FALSE,Application Support support team second monitor keeps going black every minutes since yesterday asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support previous role access needs to revoked shift fix this.,Access,Role Change,Low,FALSE,IAM Team login page keeps redirecting back to login screen help need help quickly.,Access,Login Failure,High,TRUE,IAM Team support team file version history showing previous versions today need help quickly.,Software,Data Loss,Critical,FALSE,Application Support team software update downloaded install properly need assistance asap.,Software,Update Problem,Medium,FALSE,Application Support help service account locked affecting application access since yesterday,Access,Account Unlock,Medium,TRUE,IAM Team proxy server refusing connections port 8080 try to work asap.,Network,Proxy Error,Low,TRUE,Network Support help account validity period ended today since last week assist.,Access,Account Expired,Low,FALSE,IAM Team system crashing bsod multiple times today since morning,Hardware,Blue Screen,High,TRUE,Hardware Support application freezing data processing reboot urgent.,Software,Performance,Low,FALSE,Application Support hard drive making clicking noises suspect failure since morning urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support irql_not_less_or_equal blue screen error since morning thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support issue laptop suddenly shut turn back urgently needed,Hardware,Laptop Issue,Medium,TRUE,Hardware Support account locked multiple failed login attempts help,Access,Account Unlock,Medium,FALSE,IAM Team network traffic dropped security firewall urgently needed,Network,Firewall Block,Low,TRUE,Network Support team floating license available seats occupied afternoon assist.,Software,License Issue,High,TRUE,Application Support application crashes stopped working error help,Software,Application Crash,High,TRUE,Application Support document showing corrupted cannot recovered since morning assist.,Software,Data Loss,Critical,FALSE,Application Support issue browser showing proxy server connection error since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support issue smart card authentication failing login since yesterday thanks.,Access,Login Failure,High,TRUE,IAM Team support team application taking forever to load initialize fix this.,Software,Performance,Critical,FALSE,Application Support requesting shared mailbox access team reboot thanks.,Access,Access Request,Low,TRUE,IAM Team cisco anyconnect vpn stuck connecting status help urgent.,Network,VPN Connection,High,TRUE,Network Support msi installer failing unknown error code since last week need help quickly.,Software,Software Install,Medium,FALSE,Application Support getting invalid otp error even correct code since yesterday asap.,Access,MFA Problem,Medium,FALSE,IAM Team help software dependencies causing version conflicts reboot need help quickly.,Software,Compatibility,High,TRUE,Application Support download speed dropped significantly since afternoon since morning fix this.,Network,Internet Slow,Medium,FALSE,Network Support temporary assignment needs additional access update,Access,Role Change,Low,FALSE,IAM Team issue software installation failing insufficient privileges error since last week fix this.,Software,Software Install,Medium,TRUE,Application Support second monitor keeps going black every minutes try to work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help mapped network drive showing disconnected reboot fix this.,Network,Network Drive,Low,FALSE,Network Support power supply unit seems to failed since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help requesting shared mailbox access team since last week,Access,Access Request,Low,TRUE,IAM Team issue ui laggy unresponsive usage urgently needed fix this.,Software,Performance,High,FALSE,Application Support cooling fan making grinding noise afternoon need help quickly.,Hardware,Overheating,Medium,FALSE,Hardware Support important files got deleted accidentally need recovery affecting work,Software,Data Loss,Critical,FALSE,Application Support team xml config file syntax error preventing startup help,Software,Configuration,Low,TRUE,Application Support high disk usage application affecting system since morning asap.,Software,Performance,Medium,FALSE,Application Support files disappeared from shared folder sync reboot asap.,Software,Data Loss,Critical,FALSE,Application Support legacy application running updated os urgently needed,Software,Compatibility,Low,FALSE,Application Support issue document showing corrupted cannot recovered reboot,Software,Data Loss,Critical,FALSE,Application Support connection unstable keeps dropping packets,Network,Internet Slow,Medium,FALSE,Network Support fan running full speed constantly noisy help,Hardware,Overheating,Critical,FALSE,Hardware Support password change required form submitting try to work urgent.,Access,Password Reset,High,FALSE,IAM Team need to reset password expired today reboot need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team cumulative update failing to install windows need assistance thanks.,Software,Update Problem,Medium,FALSE,Application Support usb keyboard recognized computer update fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support credential manager saving login information afternoon,Access,Login Failure,High,FALSE,IAM Team issue receiving password reset email inbox reboot,Access,Password Reset,Low,TRUE,IAM Team support team configuration file seems corrupted application start shift need help quickly.,Software,Configuration,Low,TRUE,Application Support help unable to establish secure connection to corporate vpn affecting work urgent.,Network,VPN Connection,High,TRUE,Network Support need vpn access to work remotely from home need assistance asap.,Access,Access Request,Low,FALSE,IAM Team windows update keeps failing error 0x80070002 since last week,Software,Update Problem,Medium,FALSE,Application Support usb ports providing power to devices update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue incompatible dll files causing application errors update need help quickly.,Software,Compatibility,Low,FALSE,Application Support temporary assignment needs additional access affecting work assist.,Access,Role Change,Low,FALSE,IAM Team license server responding cannot validate software try to work urgent.,Software,License Issue,High,FALSE,Application Support cannot access shared network drive getting access denied asap.,Network,Network Drive,Low,TRUE,Network Support internet connection timing frequently try to work,Network,Internet Slow,Medium,FALSE,Network Support issue power adapter connected battery charging try to work,Hardware,Battery Issue,Low,FALSE,Hardware Support team memory leak causing application to consume ram urgently needed thanks.,Software,Performance,High,FALSE,Application Support browser showing proxy server connection error help,Network,Proxy Error,Low,FALSE,Network Support security patch installation getting stuck thanks.,Software,Update Problem,Medium,FALSE,Application Support issue enterprise wifi authentication failing repeatedly affecting work fix this.,Network,WiFi Issue,Medium,TRUE,Network Support team getting printer found error trying to print reboot asap.,Hardware,Printer Error,High,FALSE,Hardware Support support team file access rights seem to revoked reboot need help quickly.,Access,Permission Issue,High,TRUE,IAM Team ui laggy unresponsive usage today,Software,Performance,Medium,FALSE,Application Support need elevated permissions to complete task reboot assist.,Access,Permission Issue,High,FALSE,IAM Team help getting invalid otp error even correct code shift fix this.,Access,MFA Problem,Medium,TRUE,IAM Team page_fault_in_nonpaged_area system crash today asap.,Hardware,Blue Screen,High,TRUE,Hardware Support issue laptop getting extremely hot normal usage help,Hardware,Overheating,High,FALSE,Hardware Support team sms two-factor codes delivered thanks.,Access,MFA Problem,Medium,TRUE,IAM Team concurrent license limit exceeded error shift,Software,License Issue,High,TRUE,Application Support team dual monitor setup stopped working update shift,Hardware,Monitor Problem,Medium,FALSE,Hardware Support dual monitor setup stopped working update afternoon fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support cannot connect to corporate wireless network update thanks.,Network,WiFi Issue,Medium,FALSE,Network Support support team requesting shared mailbox access team help,Access,Access Request,Low,FALSE,IAM Team performance degraded significantly recent update urgently needed need help quickly.,Software,Performance,Medium,FALSE,Application Support help laptop shuts immediately unplugged today,Hardware,Battery Issue,Low,FALSE,Hardware Support issue printer showing offline status even though powered try to work thanks.,Hardware,Printer Error,High,TRUE,Hardware Support support team sms two-factor codes delivered urgently needed need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team network traffic dropped security firewall reboot thanks.,Network,Firewall Block,Critical,FALSE,Network Support software install panna mudiyala,Software,Application Crash,High,FALSE,Application Support graphics rendering causing application slowdown urgently needed,Software,Performance,Medium,FALSE,Application Support laptop overheating automatically shutting today thanks.,Hardware,Overheating,Low,FALSE,Hardware Support domain login failing trust relationship error help,Access,Login Failure,High,TRUE,IAM Team file version history showing previous versions since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support support team photoshop crashing error applying filters help thanks.,Software,Application Crash,High,FALSE,Application Support access needed new system onboarding urgently needed,Access,Access Request,Low,FALSE,IAM Team need elevated permissions to complete task since morning asap.,Access,Permission Issue,High,FALSE,IAM Team help bottom laptop hot to touch comfortably since yesterday asap.,Hardware,Overheating,High,TRUE,Hardware Support battery calibration seems incorrect update urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support previous role access needs to revoked since morning asap.,Access,Role Change,Low,FALSE,IAM Team issue dns lookup taking long causing delays afternoon asap.,Network,DNS Problem,Critical,FALSE,Network Support issue internet connection timing frequently shift assist.,Network,Internet Slow,Medium,FALSE,Network Support getting error vpn server responding trying to connect remotely update need help quickly.,Network,VPN Connection,High,FALSE,Network Support inkjet printer recognizing ink cartridges asap.,Hardware,Printer Error,High,TRUE,Hardware Support previous role access needs to revoked afternoon fix this.,Access,Role Change,Low,FALSE,IAM Team need access to shared folder new project shift fix this.,Access,Access Request,Low,TRUE,IAM Team need help installing python required libraries today asap.,Software,Software Install,Medium,FALSE,Application Support getting remote computer available error today need help quickly.,Network,Remote Access,Critical,FALSE,Network Support program designed version windows need help quickly.,Software,Compatibility,Low,TRUE,Application Support support team ui laggy unresponsive usage affecting work need help quickly.,Software,Performance,Critical,FALSE,Application Support wireless keyboard keeps losing connection intermittently urgently needed urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support insufficient privileges to install software machine affecting work assist.,Access,Permission Issue,High,TRUE,IAM Team graphics rendering causing application slowdown shift assist.,Software,Performance,Critical,FALSE,Application Support help wireless printer connecting to network update urgent.,Hardware,Printer Error,High,TRUE,Hardware Support cisco anyconnect vpn stuck connecting status shift urgent.,Network,VPN Connection,High,TRUE,Network Support team requesting shared mailbox access team update,Access,Access Request,Low,FALSE,IAM Team battery calibration seems incorrect afternoon need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support update history showing failed installations urgently needed,Software,Update Problem,Medium,FALSE,Application Support remote access session keeps getting disconnected reboot asap.,Network,Remote Access,High,FALSE,Network Support need role-based access updated systems reboot asap.,Access,Role Change,Low,FALSE,IAM Team self-service password reset portal accessible try to work fix this.,Access,Password Reset,Medium,TRUE,IAM Team database showing corruption errors startup update asap.,Software,Data Loss,Critical,FALSE,Application Support ssd detected bios possible drive failure shift urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support bottom laptop hot to touch comfortably asap.,Hardware,Overheating,Low,FALSE,Hardware Support website names resolving to use ip addresses try to work,Network,DNS Problem,High,TRUE,Network Support network traffic dropped security firewall today,Network,Firewall Block,High,FALSE,Network Support dns server responding error browsers since yesterday thanks.,Network,DNS Problem,Medium,TRUE,Network Support laptop making loud fan noise running hot today asap.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support vpn tunnel establishment failing error code today fix this.,Network,VPN Connection,High,FALSE,Network Support password change required form submitting urgently needed urgent.,Access,Password Reset,Critical,FALSE,IAM Team need help installing python required libraries help assist.,Software,Software Install,Medium,TRUE,Application Support account locked message appearing login screen need assistance asap.,Access,Account Unlock,Medium,TRUE,IAM Team issue hard drive making clicking noises suspect failure update asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help cannot access account showing authentication failure fix this.,Access,Account Unlock,Medium,FALSE,IAM Team connection unstable keeps dropping packets urgently needed thanks.,Network,Internet Slow,Medium,TRUE,Network Support account suspended due to security policy violation today,Access,Account Unlock,Medium,TRUE,IAM Team got blue screen death error code critical_process_died affecting work thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support issue excel application freezing crashing large files since last week thanks.,Software,Application Crash,High,FALSE,Application Support need elevated permissions to complete task need assistance thanks.,Access,Permission Issue,High,FALSE,IAM Team login session expiring immediately signing since last week need help quickly.,Access,Login Failure,High,FALSE,IAM Team biometric login recognizing fingerprint since last week thanks.,Access,Login Failure,High,FALSE,IAM Team legacy application running updated os assist.,Software,Compatibility,Critical,FALSE,Application Support temporary account access period lapsed today thanks.,Access,Account Expired,Medium,TRUE,IAM Team team touchpad responding to gestures clicks try to work thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue print jobs getting stuck queue printing affecting work,Hardware,Printer Error,High,TRUE,Hardware Support system_service_exception causing windows to crash fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support en account expire aayiduchu,Access,Account Expired,Low,TRUE,IAM Team support team internet speed slow today pages taking forever to load afternoon need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support powerpoint closing unexpectedly presentation since yesterday thanks.,Software,Application Crash,High,TRUE,Application Support need help configuring email client settings correctly afternoon fix this.,Software,Configuration,Low,FALSE,Application Support support team mfa push notification reaching mobile app afternoon,Access,MFA Problem,Medium,TRUE,IAM Team support team license server responding cannot validate software urgent.,Software,License Issue,High,TRUE,Application Support external display showing wrong aspect ratio affecting work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support mouse buttons responding to clicks today urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot access external websites due to proxy configuration issue today,Network,Proxy Error,Low,TRUE,Network Support corporate proxy blocking legitimate business websites try to work thanks.,Network,Proxy Error,Low,TRUE,Network Support support team remote access session keeps getting disconnected since yesterday fix this.,Network,Remote Access,Medium,TRUE,Network Support page_fault_in_nonpaged_area system crash update urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support keyboard typing wrong characters keys,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help getting connection blocked firewall error message shift thanks.,Network,Firewall Block,Low,FALSE,Network Support team cannot access account showing authentication failure assist.,Access,Account Unlock,Medium,TRUE,IAM Team notebook computer recognizing power adapter affecting work,Hardware,Laptop Issue,Medium,TRUE,Hardware Support installation prerequisites met error message today urgent.,Software,Software Install,Medium,TRUE,Application Support help cisco anyconnect vpn stuck connecting status urgently needed assist.,Network,VPN Connection,High,FALSE,Network Support browser extension incompatible current chrome version since morning asap.,Software,Compatibility,Critical,FALSE,Application Support help need elevated permissions to complete task urgently needed asap.,Access,Permission Issue,High,TRUE,IAM Team forgot password cannot login to account today urgent.,Access,Password Reset,High,TRUE,IAM Team help account status showing expired system shift urgent.,Access,Account Unlock,Medium,TRUE,IAM Team program designed version windows afternoon fix this.,Software,Compatibility,High,FALSE,Application Support software install stuck 99 complete since morning urgent.,Software,Software Install,Medium,FALSE,Application Support laptop making loud fan noise running hot since last week,Hardware,Laptop Issue,Medium,TRUE,Hardware Support group policy restricting application execution help,Access,Permission Issue,High,FALSE,IAM Team team monitor backlight flickering intermittently since yesterday need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support promoted to team lead requesting elevated permissions since last week thanks.,Access,Role Change,Low,TRUE,IAM Team power adapter connected battery charging asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support need role-based access updated systems try to work thanks.,Access,Role Change,Low,TRUE,IAM Team portable computer keyboard functioning properly update,Hardware,Laptop Issue,Low,FALSE,Hardware Support temporary account access period lapsed afternoon assist.,Access,Account Expired,Medium,FALSE,IAM Team support team laptop making loud fan noise running hot update,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue external monitor detected laptop,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue temporary account access period lapsed urgently needed thanks.,Access,Account Expired,Medium,TRUE,IAM Team help remote vpn access working from home network try to work,Network,VPN Connection,High,FALSE,Network Support getting printer found error trying to print afternoon fix this.,Hardware,Printer Error,High,TRUE,Hardware Support heat sink seems clogged dust afternoon,Hardware,Overheating,Medium,TRUE,Hardware Support performance degraded significantly recent update affecting work,Software,Performance,Low,FALSE,Application Support system thermal warning appearing frequently since morning fix this.,Hardware,Overheating,Low,TRUE,Hardware Support download speed dropped significantly since afternoon update,Network,Internet Slow,Medium,FALSE,Network Support dns lookup taking long causing delays shift assist.,Network,DNS Problem,Critical,FALSE,Network Support corporate proxy blocking legitimate business websites try to work need help quickly.,Network,Proxy Error,Low,TRUE,Network Support support team floating license available seats occupied affecting work asap.,Software,License Issue,High,FALSE,Application Support help windows crashed kernel_security_check_failure error shift need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support support team proxy auto-detection failing browser help assist.,Network,Proxy Error,Low,FALSE,Network Support help dual monitor setup stopped working update need assistance need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help requesting access to specific application role update thanks.,Access,Access Request,Low,FALSE,IAM Team password change required form submitting since morning thanks.,Access,Password Reset,Medium,TRUE,IAM Team help requesting database access reporting purposes reboot need help quickly.,Access,Access Request,Low,FALSE,IAM Team team graphics card failure causing display artifacts afternoon fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support file access rights seem to revoked try to work urgent.,Access,Permission Issue,High,TRUE,IAM Team help getting installation package could opened error reboot thanks.,Software,Software Install,Medium,FALSE,Application Support team firewall rules seem to changed blocking legitimate traffic afternoon asap.,Network,Firewall Block,Medium,TRUE,Network Support laptop wifi extremely slow compared to colleagues reboot urgent.,Network,WiFi Issue,Medium,FALSE,Network Support team wifi shows connected internet access device reboot need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support help receiving otp registered mobile number afternoon thanks.,Access,MFA Problem,Medium,TRUE,IAM Team cannot establish remote session to server maintenance affecting work asap.,Network,Remote Access,Critical,FALSE,Network Support team xml config file syntax error preventing startup help asap.,Software,Configuration,Low,FALSE,Application Support issue domain name resolution failing intermittently reboot,Network,DNS Problem,Critical,FALSE,Network Support issue chrome browser crashing unexpectedly multiple times urgent.,Software,Application Crash,High,FALSE,Application Support internet keeps buffering important client calls reboot thanks.,Network,Internet Slow,Medium,TRUE,Network Support team dns server responding error browsers today,Network,DNS Problem,Medium,FALSE,Network Support team thermal throttling reducing computer performance since morning assist.,Hardware,Overheating,Low,FALSE,Hardware Support help getting license activation failed error code 0xc004c003 reboot urgent.,Software,License Issue,High,FALSE,Application Support update history showing failed installations update assist.,Software,Update Problem,Medium,FALSE,Application Support mapped network drive showing disconnected since yesterday assist.,Network,Network Drive,Low,FALSE,Network Support application requiring older framework version thanks.,Software,Compatibility,Low,FALSE,Application Support external display showing wrong aspect ratio since morning assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support transferred to new team need access to resources reboot fix this.,Access,Role Change,Low,FALSE,IAM Team issue proxy auto-detection failing browser urgently needed assist.,Network,Proxy Error,Low,FALSE,Network Support team internet connection timing frequently reboot asap.,Network,Internet Slow,Medium,FALSE,Network Support download speed dropped significantly since afternoon need assistance fix this.,Network,Internet Slow,Medium,TRUE,Network Support lost access to mfa device cannot authenticate shift,Access,MFA Problem,Medium,TRUE,IAM Team help monitor backlight flickering intermittently reboot asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support ventilation ports blocked causing overheating update,Hardware,Overheating,High,TRUE,Hardware Support mouse scroll wheel working anymore thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting installation package could opened error help thanks.,Software,Software Install,Medium,FALSE,Application Support help battery showing even plugged hours afternoon fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support team domain name resolution failing intermittently need assistance urgent.,Network,DNS Problem,Medium,TRUE,Network Support heat sink seems clogged dust since yesterday,Hardware,Overheating,High,FALSE,Hardware Support domain name resolution failing intermittently since yesterday thanks.,Network,DNS Problem,Medium,TRUE,Network Support help outbound traffic blocked specific application try to work asap.,Network,Firewall Block,Low,TRUE,Network Support issue system rebooting automatically blue screen error since yesterday urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support data synchronization causing file conflicts try to work asap.,Software,Data Loss,Critical,FALSE,Application Support issue system thermal warning appearing frequently affecting work thanks.,Hardware,Overheating,High,FALSE,Hardware Support mfa setup working cannot complete registration affecting work assist.,Access,MFA Problem,Medium,TRUE,IAM Team password reset link working showing expired error since yesterday thanks.,Access,Password Reset,Medium,TRUE,IAM Team bsod memory management error keeps occurring afternoon thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support excel application freezing crashing large files affecting work urgent.,Software,Application Crash,High,FALSE,Application Support external monitor detected laptop today need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support mouse scroll wheel working anymore shift fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support remote access session keeps getting disconnected afternoon fix this.,Network,Remote Access,Critical,FALSE,Network Support help windows crashed kernel_security_check_failure error reboot urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support support team network throughput severely degraded today urgently needed assist.,Network,Internet Slow,Medium,FALSE,Network Support corporate proxy blocking legitimate business websites urgently needed urgent.,Network,Proxy Error,Low,TRUE,Network Support laptop charging battery icon shows red assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support previous role access needs to revoked urgently needed,Access,Role Change,Low,FALSE,IAM Team issue cannot connect to office desktop from home via remote desktop help urgent.,Network,Remote Access,Critical,FALSE,Network Support team service account locked affecting application access since last week,Access,Account Unlock,Medium,TRUE,IAM Team team outbound traffic blocked specific application thanks.,Network,Firewall Block,Medium,FALSE,Network Support team sms two-factor codes delivered need assistance urgent.,Access,MFA Problem,Medium,TRUE,IAM Team hdmi monitor showing signal message help urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support acl permissions need to updated access since yesterday,Access,Permission Issue,High,FALSE,IAM Team memory leak causing application to consume ram shift asap.,Software,Performance,Critical,FALSE,Application Support application freezing data processing need assistance thanks.,Software,Performance,Medium,TRUE,Application Support connection unstable keeps dropping packets urgently needed assist.,Network,Internet Slow,Medium,TRUE,Network Support team connection unstable keeps dropping packets shift fix this.,Network,Internet Slow,Medium,FALSE,Network Support transferred to new team need access to resources reboot asap.,Access,Role Change,Low,FALSE,IAM Team mfa setup working cannot complete registration affecting work thanks.,Access,MFA Problem,Medium,TRUE,IAM Team issue previous role access needs to revoked help fix this.,Access,Role Change,Low,TRUE,IAM Team network latency extremely high cannot use video conferencing affecting work assist.,Network,Internet Slow,Medium,TRUE,Network Support system thermal warning appearing frequently urgently needed,Hardware,Overheating,High,FALSE,Hardware Support team domain password policy forcing expiration update need help quickly.,Access,Account Expired,Critical,FALSE,IAM Team account locked message appearing login screen since yesterday need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team support team biometric login recognizing fingerprint reboot,Access,Login Failure,High,FALSE,IAM Team support team mfa setup working cannot complete registration today assist.,Access,MFA Problem,Medium,TRUE,IAM Team support team remote vpn access working from home network need assistance thanks.,Network,VPN Connection,High,TRUE,Network Support support team access needed new system onboarding today fix this.,Access,Access Request,Low,FALSE,IAM Team support team display resolution cannot changed external monitor need assistance asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team dns query timeouts causing browsing issues since last week,Network,DNS Problem,Medium,TRUE,Network Support support team application running slow taking long time to respond help urgent.,Software,Performance,High,FALSE,Application Support domain name resolution failing intermittently since yesterday urgent.,Network,DNS Problem,Low,TRUE,Network Support dns query timeouts causing browsing issues urgently needed fix this.,Network,DNS Problem,Low,TRUE,Network Support support team software dependencies causing version conflicts since yesterday assist.,Software,Compatibility,Critical,FALSE,Application Support previous role access needs to revoked try to work,Access,Role Change,Low,FALSE,IAM Team issue ventilation ports blocked causing overheating since last week fix this.,Hardware,Overheating,High,TRUE,Hardware Support hardware token synchronizing server reboot fix this.,Access,MFA Problem,Medium,TRUE,IAM Team unsaved work lost due to unexpected application crash affecting work,Software,Data Loss,Critical,FALSE,Application Support help permission denied trying to save file to location urgently needed asap.,Access,Permission Issue,High,TRUE,IAM Team data corruption project files cannot open help assist.,Software,Data Loss,Critical,FALSE,Application Support requesting elevated privileges software installation help asap.,Access,Access Request,Low,TRUE,IAM Team issue bypass proxy settings working internal sites reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support vpn tunnel establishment failing error code update fix this.,Network,VPN Connection,High,TRUE,Network Support team display resolution cannot changed external monitor help need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help accidental data deletion from shared drive reboot urgent.,Software,Data Loss,Critical,FALSE,Application Support support team wireless printer connecting to network affecting work thanks.,Hardware,Printer Error,High,TRUE,Hardware Support team corporate firewall preventing software update download urgently needed fix this.,Network,Firewall Block,High,FALSE,Network Support issue browser showing proxy server connection error affecting work fix this.,Network,Proxy Error,Low,FALSE,Network Support help password change required form submitting try to work asap.,Access,Password Reset,Medium,TRUE,IAM Team help firewall exception rule working expected shift fix this.,Network,Firewall Block,High,TRUE,Network Support team password change required form submitting need assistance need help quickly.,Access,Password Reset,Low,TRUE,IAM Team support team laptop charging battery icon shows red shift fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support team receiving otp registered mobile number try to work,Access,MFA Problem,Medium,FALSE,IAM Team support team power supply unit seems to failed reboot asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team laptop charging battery icon shows red urgently needed need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support team excel application freezing crashing large files help asap.,Software,Application Crash,High,TRUE,Application Support network drive access extremely slow files open help,Network,Network Drive,Low,TRUE,Network Support network drive showing file explorer since yesterday,Network,Network Drive,Low,FALSE,Network Support file access rights seem to revoked try to work assist.,Access,Permission Issue,High,TRUE,IAM Team unsaved work lost due to unexpected application crash since last week,Software,Data Loss,Critical,FALSE,Application Support help accidental data deletion from shared drive update need help quickly.,Software,Data Loss,Critical,FALSE,Application Support update history showing failed installations affecting work,Software,Update Problem,Medium,FALSE,Application Support single sign-on redirect loop preventing access afternoon fix this.,Access,Login Failure,High,TRUE,IAM Team browser showing proxy server connection error try to work assist.,Network,Proxy Error,Low,TRUE,Network Support laptop wifi extremely slow compared to colleagues assist.,Network,WiFi Issue,Medium,FALSE,Network Support support team software conflict causing applications to malfunction since yesterday need help quickly.,Software,Compatibility,Low,FALSE,Application Support laptop battery draining fast barely lasts hour today assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support temporary password working first login need assistance asap.,Access,Password Reset,Low,FALSE,IAM Team team powerpoint closing unexpectedly presentation since last week assist.,Software,Application Crash,High,FALSE,Application Support issue mfa push notification reaching mobile app help asap.,Access,MFA Problem,Medium,TRUE,IAM Team support team printer showing offline status even though powered afternoon urgent.,Hardware,Printer Error,High,TRUE,Hardware Support issue bypass proxy settings working internal sites since morning assist.,Network,Proxy Error,Low,FALSE,Network Support cannot install new software package getting error 1603 today,Software,Software Install,Medium,TRUE,Application Support cannot access certain ports due to firewall restrictions afternoon asap.,Network,Firewall Block,Critical,FALSE,Network Support installation prerequisites met error message affecting work thanks.,Software,Software Install,Medium,FALSE,Application Support issue share permissions allowing write access shift thanks.,Access,Permission Issue,High,FALSE,IAM Team shared folder permissions seem to changed since morning,Network,Network Drive,Low,TRUE,Network Support cannot install new software package getting error 1603 urgently needed,Software,Software Install,Medium,TRUE,Application Support word document causing application to freeze shift asap.,Software,Application Crash,High,TRUE,Application Support issue monitor colors look washed distorted since morning,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help document showing corrupted cannot recovered since yesterday asap.,Software,Data Loss,Critical,FALSE,Application Support team print jobs getting stuck queue printing reboot thanks.,Hardware,Printer Error,High,TRUE,Hardware Support help software settings got reset need to reconfigure everything since morning asap.,Software,Configuration,Low,TRUE,Application Support ssd detected bios possible drive failure update urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support battery health degraded significantly need replacement reboot urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support biometric authentication failing device need assistance thanks.,Access,MFA Problem,Medium,FALSE,IAM Team password expired cannot set new one reboot,Access,Account Expired,Medium,FALSE,IAM Team software deployment package corrupted download afternoon assist.,Software,Software Install,Medium,FALSE,Application Support permission to access required shared drive help,Access,Permission Issue,High,FALSE,IAM Team cannot map network drive provided credentials try to work asap.,Network,Network Drive,Low,FALSE,Network Support support team mouse buttons responding to clicks help,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support domain name resolution failing intermittently update asap.,Network,DNS Problem,Medium,TRUE,Network Support powerpoint closing unexpectedly presentation afternoon fix this.,Software,Application Crash,High,FALSE,Application Support support team single sign-on redirect loop preventing access help thanks.,Access,Login Failure,High,FALSE,IAM Team security patch installation getting stuck since yesterday urgent.,Software,Update Problem,Medium,TRUE,Application Support issue cannot check updates getting connection error fix this.,Software,Update Problem,Medium,TRUE,Application Support issue application installation blocked windows defender firewall update assist.,Network,Firewall Block,Critical,FALSE,Network Support account locked message appearing login screen urgently needed fix this.,Access,Account Unlock,Medium,TRUE,IAM Team help lithium battery showing replace soon warning update,Hardware,Battery Issue,Low,FALSE,Hardware Support issue portable computer keyboard functioning properly since morning need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help hardware token synchronizing server try to work fix this.,Access,MFA Problem,Medium,FALSE,IAM Team laptop battery draining fast barely lasts hour update need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team internal sites accessible name since last week,Network,DNS Problem,Low,TRUE,Network Support team outlook keeps crashing try to open emails urgently needed,Software,Application Crash,High,TRUE,Application Support enterprise wifi authentication failing repeatedly today,Network,WiFi Issue,Medium,FALSE,Network Support role changed to manager need updated access rights since last week,Access,Role Change,Low,TRUE,IAM Team getting invalid otp error even correct code urgently needed asap.,Access,MFA Problem,Medium,TRUE,IAM Team remote vpn access working from home network help,Network,VPN Connection,High,FALSE,Network Support ram seems faulty system showing memory errors since last week need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop suddenly shut turn back help,Hardware,Laptop Issue,Low,FALSE,Hardware Support internet keeps buffering important client calls since last week need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support getting connection blocked firewall error message try to work fix this.,Network,Firewall Block,Critical,FALSE,Network Support browser tabs crashing memory error urgently needed,Software,Application Crash,High,FALSE,Application Support ssd detected bios possible drive failure update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support login session expiring immediately signing need assistance,Access,Login Failure,High,FALSE,IAM Team share permissions allowing write access try to work asap.,Access,Permission Issue,High,TRUE,IAM Team laptop charging battery icon shows red reboot fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team laptop overheating automatically shutting urgently needed urgent.,Hardware,Overheating,High,TRUE,Hardware Support support team firewall rules seem to changed blocking legitimate traffic try to work thanks.,Network,Firewall Block,Critical,FALSE,Network Support help system_service_exception causing windows to crash since yesterday thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support user profile locked due to inactivity timeout update assist.,Access,Account Unlock,Medium,TRUE,IAM Team support team download speed dropped significantly since afternoon help,Network,Internet Slow,Medium,TRUE,Network Support role changed to manager need updated access rights since last week need help quickly.,Access,Role Change,Low,FALSE,IAM Team issue share permissions allowing write access help assist.,Access,Permission Issue,High,FALSE,IAM Team internal dns records updating properly since last week assist.,Network,DNS Problem,Low,FALSE,Network Support keyboard typing wrong characters keys shift assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help monitor backlight flickering intermittently since morning,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help hardware token synchronizing server urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team issue need role-based access updated systems shift urgent.,Access,Role Change,Low,FALSE,IAM Team ventilation ports blocked causing overheating try to work need help quickly.,Hardware,Overheating,Medium,FALSE,Hardware Support team promoted to team lead requesting elevated permissions shift,Access,Role Change,Low,TRUE,IAM Team print quality poor streaks pages urgently needed,Hardware,Printer Error,High,FALSE,Hardware Support team account status showing expired system try to work,Access,Account Unlock,Medium,TRUE,IAM Team software deployment package corrupted download afternoon fix this.,Software,Software Install,Medium,FALSE,Application Support issue getting account expired message trying to login,Access,Account Expired,Critical,FALSE,IAM Team usb ports providing power to devices urgently needed need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot see company wifi network available networks list urgently needed asap.,Network,WiFi Issue,Medium,TRUE,Network Support help requesting shared mailbox access team affecting work,Access,Access Request,Low,TRUE,IAM Team issue slow query performance database application today,Software,Performance,High,TRUE,Application Support team license expiration affecting account access since last week thanks.,Access,Account Expired,High,TRUE,IAM Team password change required form submitting since yesterday fix this.,Access,Password Reset,Medium,TRUE,IAM Team issue dns cache seems corrupted need to flush urgently needed,Network,DNS Problem,Critical,FALSE,Network Support permission denied trying to save file to location update,Access,Permission Issue,High,FALSE,IAM Team update installation failed rolling back changes need assistance urgent.,Software,Update Problem,Medium,TRUE,Application Support help notebook computer recognizing power adapter since yesterday fix this.,Hardware,Laptop Issue,Low,FALSE,Hardware Support application crashes stopped working error try to work need help quickly.,Software,Application Crash,High,TRUE,Application Support share permissions allowing write access afternoon need help quickly.,Access,Permission Issue,High,FALSE,IAM Team usb ports providing power to devices reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team keyboard keys working properly keys stuck try to work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help password change required form submitting urgently needed,Access,Password Reset,Low,TRUE,IAM Team help enterprise wifi authentication failing repeatedly need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support issue wifi password prompt keeps appearing even entering correct password since last week assist.,Network,WiFi Issue,Medium,FALSE,Network Support support team password reset questions accepting answers since morning,Access,Password Reset,Low,FALSE,IAM Team internal sites accessible name today asap.,Network,DNS Problem,Low,TRUE,Network Support support team license server responding cannot validate software since morning thanks.,Software,License Issue,High,FALSE,Application Support share permissions allowing write access today assist.,Access,Permission Issue,High,FALSE,IAM Team support team software conflict causing applications to malfunction affecting work assist.,Software,Compatibility,Medium,TRUE,Application Support wireless printer connecting to network affecting work,Hardware,Printer Error,High,TRUE,Hardware Support help database showing corruption errors startup affecting work fix this.,Software,Data Loss,Critical,FALSE,Application Support requesting database access reporting purposes try to work thanks.,Access,Access Request,Low,FALSE,IAM Team remote access session keeps getting disconnected today asap.,Network,Remote Access,Critical,FALSE,Network Support getting error vpn server responding trying to connect remotely need assistance,Network,VPN Connection,High,TRUE,Network Support issue software update downloaded install properly reboot fix this.,Software,Update Problem,Medium,TRUE,Application Support support team firewall blocking application from accessing network afternoon asap.,Network,Firewall Block,Medium,FALSE,Network Support help outlook keeps crashing try to open emails since yesterday fix this.,Software,Application Crash,High,TRUE,Application Support cannot access shared network drive getting access denied help need help quickly.,Network,Network Drive,Low,TRUE,Network Support team authenticator app generating valid codes since morning asap.,Access,MFA Problem,Medium,FALSE,IAM Team sms two-factor codes delivered urgently needed assist.,Access,MFA Problem,Medium,TRUE,IAM Team cannot connect to vpn since morning keeps timing shift,Network,VPN Connection,High,FALSE,Network Support environment variables set correctly application need assistance asap.,Software,Configuration,Low,TRUE,Application Support login session expiring immediately signing try to work asap.,Access,Login Failure,High,FALSE,IAM Team support team contractor account expired needs extension help need help quickly.,Access,Account Expired,Low,TRUE,IAM Team cumulative update failing to install windows need assistance thanks.,Software,Update Problem,Medium,FALSE,Application Support wifi password prompt keeps appearing even entering correct password today fix this.,Network,WiFi Issue,Medium,FALSE,Network Support internal sites accessible name today,Network,DNS Problem,Medium,TRUE,Network Support biometric authentication failing device since morning asap.,Access,MFA Problem,Medium,FALSE,IAM Team help proxy settings seem to changed cannot browse internet afternoon,Network,Proxy Error,Low,TRUE,Network Support issue corporate firewall preventing software update download need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support software install stuck 99 complete help assist.,Software,Software Install,Medium,FALSE,Application Support team subscription license showing expired status help asap.,Software,License Issue,High,TRUE,Application Support multifunction printer scanner working since yesterday asap.,Hardware,Printer Error,High,FALSE,Hardware Support browser extension incompatible current chrome version since morning urgent.,Software,Compatibility,Low,TRUE,Application Support remote assistance invitation working properly today assist.,Network,Remote Access,High,FALSE,Network Support help chrome browser crashing unexpectedly multiple times reboot,Software,Application Crash,High,FALSE,Application Support download speed dropped significantly since afternoon since morning,Network,Internet Slow,Medium,FALSE,Network Support domain login failing trust relationship error since morning assist.,Access,Login Failure,High,TRUE,IAM Team help power supply unit seems to failed urgently needed assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support firewall exception rule working expected since yesterday,Network,Firewall Block,Low,FALSE,Network Support mouse cursor jumping around randomly screen update need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help getting account disabled error trying to login since yesterday thanks.,Access,Account Unlock,Medium,TRUE,IAM Team corporate proxy blocking legitimate business websites need assistance asap.,Network,Proxy Error,Low,TRUE,Network Support position change affecting system authorizations need assistance fix this.,Access,Role Change,Low,FALSE,IAM Team issue network latency extremely high cannot use video conferencing help urgent.,Network,Internet Slow,Medium,FALSE,Network Support screen flickering issue work laptop update fix this.,Hardware,Laptop Issue,Low,FALSE,Hardware Support getting stuck update loop keeps restarting since morning asap.,Software,Update Problem,Medium,TRUE,Application Support bypass proxy settings working internal sites urgently needed need help quickly.,Network,Proxy Error,Low,FALSE,Network Support issue website names resolving to use ip addresses since morning thanks.,Network,DNS Problem,Critical,FALSE,Network Support help internet speed slow today pages taking forever to load update assist.,Network,Internet Slow,Medium,FALSE,Network Support xml config file syntax error preventing startup shift,Software,Configuration,Low,FALSE,Application Support requesting database access reporting purposes affecting work,Access,Access Request,Low,TRUE,IAM Team issue page_fault_in_nonpaged_area system crash shift,Hardware,Blue Screen,High,TRUE,Hardware Support user account showing locked active directory since morning,Access,Account Unlock,Medium,TRUE,IAM Team xml config file syntax error preventing startup since yesterday thanks.,Software,Configuration,Low,TRUE,Application Support file access rights seem to revoked help asap.,Access,Permission Issue,High,FALSE,IAM Team license key rejected invalid activation help,Software,License Issue,High,FALSE,Application Support team printer showing paper jam error paper visible need assistance need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support support team wifi password prompt keeps appearing even entering correct password shift assist.,Network,WiFi Issue,Medium,FALSE,Network Support support team mouse buttons responding to clicks help assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team notebook computer recognizing power adapter urgently needed assist.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support support team firewall rules seem to changed blocking legitimate traffic need assistance fix this.,Network,Firewall Block,Medium,FALSE,Network Support team software install stuck 99 complete since yesterday asap.,Software,Software Install,Medium,FALSE,Application Support support team monitor colors look washed distorted urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support installation prerequisites met error message shift urgent.,Software,Software Install,Medium,TRUE,Application Support adobe license showing expired even though active since last week asap.,Software,License Issue,High,FALSE,Application Support website names resolving to use ip addresses try to work urgent.,Network,DNS Problem,Critical,FALSE,Network Support help group policy restricting application execution urgent.,Access,Permission Issue,High,TRUE,IAM Team access required new team collaboration tools help,Access,Access Request,Low,FALSE,IAM Team internet keeps buffering important client calls since morning,Network,Internet Slow,Medium,FALSE,Network Support unable to establish secure connection to corporate vpn urgently needed urgent.,Network,VPN Connection,High,TRUE,Network Support registry settings need to modified app try to work urgent.,Software,Configuration,Low,TRUE,Application Support screen flickering issue work laptop,Hardware,Laptop Issue,Critical,FALSE,Hardware Support msi installer failing unknown error code since last week asap.,Software,Software Install,Medium,FALSE,Application Support lost access to mfa device cannot authenticate fix this.,Access,MFA Problem,Medium,TRUE,IAM Team support team cannot map network drive provided credentials since last week,Network,Network Drive,Low,FALSE,Network Support keyboard keys working properly keys stuck help urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support program designed version windows urgently needed urgent.,Software,Compatibility,High,FALSE,Application Support support team share permissions allowing write access need assistance need help quickly.,Access,Permission Issue,High,FALSE,IAM Team issue trial version expired license purchased since morning asap.,Software,License Issue,High,TRUE,Application Support document showing corrupted cannot recovered since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support concurrent license limit exceeded error since morning,Software,License Issue,High,TRUE,Application Support chrome browser crashing unexpectedly multiple times since morning fix this.,Software,Application Crash,High,FALSE,Application Support issue laptop overheating automatically shutting try to work,Hardware,Overheating,High,TRUE,Hardware Support help software installation failing insufficient privileges error need assistance assist.,Software,Software Install,Medium,FALSE,Application Support files disappeared from shared folder sync help thanks.,Software,Data Loss,Critical,FALSE,Application Support software deployment package corrupted download reboot fix this.,Software,Software Install,Medium,TRUE,Application Support display port connection working monitor need assistance thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support mouse scroll wheel working anymore affecting work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support browsing painfully slow affecting productivity today,Network,Internet Slow,Medium,TRUE,Network Support mfa setup working cannot complete registration help fix this.,Access,MFA Problem,Medium,TRUE,IAM Team help cannot connect to office desktop from home via remote desktop since last week fix this.,Network,Remote Access,Medium,FALSE,Network Support internal dns records updating properly reboot assist.,Network,DNS Problem,Critical,FALSE,Network Support multifunction printer scanner working since yesterday,Hardware,Printer Error,High,FALSE,Hardware Support issue video conferencing app crashing meetings since morning,Software,Application Crash,High,FALSE,Application Support laptop overheating automatically shutting urgently needed,Hardware,Overheating,Critical,FALSE,Hardware Support support team license server responding cannot validate software urgently needed assist.,Software,License Issue,High,TRUE,Application Support help password expired cannot set new one since last week,Access,Account Expired,Medium,FALSE,IAM Team domain account disabled administrator since yesterday asap.,Access,Account Unlock,Medium,TRUE,IAM Team password reset questions accepting answers update,Access,Password Reset,Low,TRUE,IAM Team remote access session keeps getting disconnected need assistance assist.,Network,Remote Access,Critical,FALSE,Network Support help second monitor keeps going black every minutes affecting work,Hardware,Monitor Problem,Medium,FALSE,Hardware Support ntfs permissions preventing file access since yesterday,Access,Permission Issue,High,TRUE,IAM Team slow query performance database application help need help quickly.,Software,Performance,Medium,FALSE,Application Support shared drive keeps disconnecting randomly throughout day afternoon,Network,Network Drive,Low,TRUE,Network Support issue lost access to mfa device cannot authenticate since morning,Access,MFA Problem,Medium,TRUE,IAM Team need role-based access updated systems need assistance thanks.,Access,Role Change,Low,FALSE,IAM Team battery calibration seems incorrect urgently needed fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support acl permissions need to updated access since yesterday fix this.,Access,Permission Issue,High,FALSE,IAM Team team keyboard keys working properly keys stuck help need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support password change required form submitting afternoon fix this.,Access,Password Reset,Critical,FALSE,IAM Team help unsaved work lost due to unexpected application crash since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support issue cannot map network drive provided credentials help asap.,Network,Network Drive,Low,TRUE,Network Support print jobs getting stuck queue printing urgently needed assist.,Hardware,Printer Error,High,TRUE,Hardware Support help download speed dropped significantly since afternoon affecting work assist.,Network,Internet Slow,Medium,FALSE,Network Support word document causing application to freeze since last week,Software,Application Crash,High,FALSE,Application Support multi-factor authentication keeps failing repeatedly need assistance,Access,MFA Problem,Medium,TRUE,IAM Team network drive showing file explorer help,Network,Network Drive,Low,FALSE,Network Support getting nxdomain error valid websites fix this.,Network,DNS Problem,Low,TRUE,Network Support team ventilation ports blocked causing overheating update asap.,Hardware,Overheating,High,TRUE,Hardware Support help unable to change password getting policy error afternoon,Access,Password Reset,Medium,TRUE,IAM Team file access rights seem to revoked reboot fix this.,Access,Permission Issue,High,TRUE,IAM Team hdmi monitor showing signal message update fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support floating license available seats occupied since yesterday need help quickly.,Software,License Issue,High,TRUE,Application Support help document showing corrupted cannot recovered update,Software,Data Loss,Critical,FALSE,Application Support corporate firewall preventing software update download reboot,Network,Firewall Block,Critical,FALSE,Network Support support team mouse cursor jumping around randomly screen since last week thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team usb ports providing power to devices shift fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot access shared network drive getting access denied shift need help quickly.,Network,Network Drive,Low,FALSE,Network Support proxy settings application need to configured fix this.,Software,Configuration,Low,TRUE,Application Support need elevated permissions to complete task today,Access,Permission Issue,High,FALSE,IAM Team issue download speed dropped significantly since afternoon afternoon,Network,Internet Slow,Medium,FALSE,Network Support support team user profile locked due to inactivity timeout shift assist.,Access,Account Unlock,Medium,TRUE,IAM Team issue firewall rules seem to changed blocking legitimate traffic today,Network,Firewall Block,High,FALSE,Network Support help second monitor keeps going black every minutes update thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support temporary account access period lapsed help,Access,Account Expired,High,FALSE,IAM Team issue account locked multiple failed login attempts need assistance need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team getting license activation failed error code 0xc004c003 try to work urgent.,Software,License Issue,High,TRUE,Application Support important files got deleted accidentally need recovery try to work fix this.,Software,Data Loss,Critical,FALSE,Application Support help getting installation package could opened error thanks.,Software,Software Install,Medium,FALSE,Application Support legacy application running updated os update,Software,Compatibility,Low,FALSE,Application Support bypass proxy settings working internal sites update,Network,Proxy Error,Low,FALSE,Network Support cannot connect to vpn since morning keeps timing urgently needed thanks.,Network,VPN Connection,High,FALSE,Network Support mfa setup working cannot complete registration help asap.,Access,MFA Problem,Medium,TRUE,IAM Team support team self-service password reset portal accessible urgently needed,Access,Password Reset,Low,TRUE,IAM Team download speed dropped significantly since afternoon help thanks.,Network,Internet Slow,Medium,TRUE,Network Support setup wizard closes unexpectedly installation reboot need help quickly.,Software,Software Install,Medium,FALSE,Application Support support team internet keeps buffering important client calls reboot assist.,Network,Internet Slow,Medium,FALSE,Network Support department change requires different system access today urgent.,Access,Role Change,Low,FALSE,IAM Team issue remote desktop shows black screen connection try to work asap.,Network,Remote Access,Medium,TRUE,Network Support software deployment package corrupted download since last week urgent.,Software,Software Install,Medium,TRUE,Application Support issue document showing corrupted cannot recovered shift urgent.,Software,Data Loss,Critical,FALSE,Application Support issue role-based security groups need updating today need help quickly.,Access,Role Change,Low,TRUE,IAM Team keyboard typing wrong characters keys help,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support account lease expired cloud system shift assist.,Access,Account Expired,Critical,FALSE,IAM Team getting remote computer available error reboot need help quickly.,Network,Remote Access,Critical,FALSE,Network Support support team getting nxdomain error valid websites since last week,Network,DNS Problem,High,FALSE,Network Support previous role access needs to revoked urgently needed,Access,Role Change,Low,TRUE,IAM Team help connection unstable keeps dropping packets urgently needed,Network,Internet Slow,Medium,FALSE,Network Support second monitor keeps going black every minutes affecting work asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support volume license key blocked software vendor need assistance asap.,Software,License Issue,High,FALSE,Application Support need access to shared folder new project fix this.,Access,Access Request,Low,TRUE,IAM Team team sms two-factor codes delivered need assistance,Access,MFA Problem,Medium,TRUE,IAM Team inbound connection blocked host firewall update urgent.,Network,Firewall Block,Medium,FALSE,Network Support team cannot connect to corporate wireless network since yesterday,Network,WiFi Issue,Medium,TRUE,Network Support support team network throughput severely degraded today since last week,Network,Internet Slow,Medium,FALSE,Network Support help cannot access certain ports due to firewall restrictions urgent.,Network,Firewall Block,Medium,FALSE,Network Support cannot access shared network drive getting access denied help urgent.,Network,Network Drive,Low,TRUE,Network Support mapped network drive showing disconnected update urgent.,Network,Network Drive,Low,FALSE,Network Support password reset email going to spam folder reboot assist.,Access,Password Reset,Low,TRUE,IAM Team team unsaved work lost due to unexpected application crash try to work need help quickly.,Software,Data Loss,Critical,FALSE,Application Support issue touchpad responding to gestures clicks help need help quickly.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue subscription license showing expired status need assistance assist.,Software,License Issue,High,TRUE,Application Support issue network printer responding to print commands since yesterday fix this.,Hardware,Printer Error,High,TRUE,Hardware Support mfa push notification reaching mobile app need assistance urgent.,Access,MFA Problem,Medium,TRUE,IAM Team access required new team collaboration tools reboot urgent.,Access,Access Request,Low,TRUE,IAM Team memory leak causing application to consume ram reboot,Software,Performance,Low,FALSE,Application Support enterprise wifi authentication failing repeatedly today asap.,Network,WiFi Issue,Medium,FALSE,Network Support remote assistance invitation working properly since morning thanks.,Network,Remote Access,High,FALSE,Network Support sso login working showing authentication error today assist.,Access,Login Failure,High,FALSE,IAM Team cannot access account showing authentication failure need assistance,Access,Account Unlock,Medium,TRUE,IAM Team team power adapter connected battery charging since yesterday urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support help workstation laptop experiencing random restarts urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support license expiration affecting account access reboot urgent.,Access,Account Expired,Critical,FALSE,IAM Team wireless mouse connecting to laptop via bluetooth today,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting printer found error trying to print since yesterday asap.,Hardware,Printer Error,High,FALSE,Hardware Support account lease expired cloud system affecting work asap.,Access,Account Expired,Low,FALSE,IAM Team help hdmi monitor showing signal message fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help multi-factor authentication keeps failing repeatedly afternoon asap.,Access,MFA Problem,Medium,TRUE,IAM Team help applications cannot connect corporate proxy help assist.,Network,Proxy Error,Low,TRUE,Network Support requesting access to specific application role affecting work urgent.,Access,Access Request,Low,FALSE,IAM Team team got blue screen death error code critical_process_died assist.,Hardware,Blue Screen,High,TRUE,Hardware Support help power supply unit seems to failed since yesterday,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help document showing corrupted cannot recovered need assistance urgent.,Software,Data Loss,Critical,FALSE,Application Support help connection unstable keeps dropping packets urgently needed fix this.,Network,Internet Slow,Medium,TRUE,Network Support support team acl permissions need to updated access affecting work,Access,Permission Issue,High,TRUE,IAM Team connection unstable keeps dropping packets update need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support team bottom laptop hot to touch comfortably update need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support wireless keyboard keeps losing connection intermittently since last week,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot access shared network drive getting access denied need assistance thanks.,Network,Network Drive,Low,TRUE,Network Support inkjet printer recognizing ink cartridges try to work urgent.,Hardware,Printer Error,High,TRUE,Hardware Support help corporate firewall preventing software update download since last week fix this.,Network,Firewall Block,High,FALSE,Network Support cannot access certain ports due to firewall restrictions shift asap.,Network,Firewall Block,Low,FALSE,Network Support help rdp connection refused remote computer shift thanks.,Network,Remote Access,High,TRUE,Network Support cannot connect to corporate wireless network reboot,Network,WiFi Issue,Medium,FALSE,Network Support team network throughput severely degraded today urgently needed urgent.,Network,Internet Slow,Medium,TRUE,Network Support account lease expired cloud system since yesterday need help quickly.,Access,Account Expired,High,FALSE,IAM Team application setup cannot write to program files shift,Software,Software Install,Medium,TRUE,Application Support firewall rules seem to changed blocking legitimate traffic need assistance,Network,Firewall Block,High,FALSE,Network Support floating license available seats occupied since last week assist.,Software,License Issue,High,FALSE,Application Support license expiration affecting account access,Access,Account Expired,High,TRUE,IAM Team access needed new system onboarding update fix this.,Access,Access Request,Low,TRUE,IAM Team getting account expired message trying to login afternoon assist.,Access,Account Expired,High,FALSE,IAM Team page_fault_in_nonpaged_area system crash thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support system_service_exception causing windows to crash affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support user profile locked due to inactivity timeout update urgent.,Access,Account Unlock,Medium,TRUE,IAM Team software conflict causing applications to malfunction need assistance urgent.,Software,Compatibility,Medium,FALSE,Application Support network latency extremely high cannot use video conferencing today,Network,Internet Slow,Medium,FALSE,Network Support mapped network drive showing disconnected affecting work urgent.,Network,Network Drive,Low,TRUE,Network Support excel application freezing crashing large files since yesterday thanks.,Software,Application Crash,High,TRUE,Application Support issue remote vpn access working from home network since last week urgent.,Network,VPN Connection,High,TRUE,Network Support team software deployment package corrupted download update,Software,Software Install,Medium,TRUE,Application Support account validity period ended today reboot need help quickly.,Access,Account Expired,High,TRUE,IAM Team transferred to new team need access to resources reboot,Access,Role Change,Low,TRUE,IAM Team charging light blinking battery percentage increasing since morning thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support login session expiring immediately signing shift assist.,Access,Login Failure,High,TRUE,IAM Team trackpad gestures working laptop help asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support application running slow taking long time to respond help fix this.,Software,Performance,Medium,FALSE,Application Support windows update keeps failing error 0x80070002 today urgent.,Software,Update Problem,Medium,TRUE,Application Support issue print jobs getting stuck queue printing shift,Hardware,Printer Error,High,FALSE,Hardware Support license expiration affecting account access afternoon urgent.,Access,Account Expired,Low,FALSE,IAM Team mouse scroll wheel working anymore since last week fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support portable computer keyboard functioning properly update fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue proxy server refusing connections port 8080 shift urgent.,Network,Proxy Error,Low,FALSE,Network Support help new software compatible current windows version today asap.,Software,Compatibility,Low,FALSE,Application Support team password change required form submitting afternoon need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team internet connection timing frequently update assist.,Network,Internet Slow,Medium,FALSE,Network Support need to reset password expired today update fix this.,Access,Password Reset,Critical,FALSE,IAM Team internet keeps buffering important client calls thanks.,Network,Internet Slow,Medium,FALSE,Network Support help cannot access account showing authentication failure need assistance need help quickly.,Access,Account Unlock,Medium,FALSE,IAM Team vpn tunnel establishment failing error code try to work assist.,Network,VPN Connection,High,FALSE,Network Support issue lost access to mfa device cannot authenticate afternoon fix this.,Access,MFA Problem,Medium,TRUE,IAM Team screen flickering issue work laptop update urgent.,Hardware,Laptop Issue,High,TRUE,Hardware Support support team application installation blocked windows defender firewall urgently needed fix this.,Network,Firewall Block,Critical,FALSE,Network Support issue account validity period ended today since morning,Access,Account Expired,Medium,FALSE,IAM Team msi installer failing unknown error code urgently needed asap.,Software,Software Install,Medium,TRUE,Application Support issue system thermal warning appearing frequently update,Hardware,Overheating,Critical,FALSE,Hardware Support installation prerequisites met error message try to work assist.,Software,Software Install,Medium,TRUE,Application Support application preferences saving properly update fix this.,Software,Configuration,Low,FALSE,Application Support laptop keeps freezing randomly normal work shift fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support wireless keyboard keeps losing connection intermittently afternoon need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cooling fan making grinding noise shift need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support help transferred to new team need access to resources update urgent.,Access,Role Change,Low,FALSE,IAM Team display resolution cannot changed external monitor update urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internal dns records updating properly since yesterday,Network,DNS Problem,High,FALSE,Network Support team domain name resolution failing intermittently need assistance,Network,DNS Problem,Medium,FALSE,Network Support trial version expired license purchased help assist.,Software,License Issue,High,TRUE,Application Support need help installing python required libraries urgently needed fix this.,Software,Software Install,Medium,TRUE,Application Support powerpoint closing unexpectedly presentation today urgent.,Software,Application Crash,High,FALSE,Application Support battery calibration seems incorrect reboot assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support setup wizard closes unexpectedly installation update fix this.,Software,Software Install,Medium,TRUE,Application Support help lithium battery showing replace soon warning reboot assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support help biometric login recognizing fingerprint affecting work,Access,Login Failure,High,FALSE,IAM Team support team software installation failing insufficient privileges error afternoon fix this.,Software,Software Install,Medium,FALSE,Application Support team license server responding cannot validate software since morning,Software,License Issue,High,FALSE,Application Support vpn client shows authentication failed error try to login since morning assist.,Network,VPN Connection,High,TRUE,Network Support password change required form submitting need assistance,Access,Password Reset,Medium,TRUE,IAM Team ventilation ports blocked causing overheating since morning,Hardware,Overheating,High,FALSE,Hardware Support team access required new team collaboration tools try to work need help quickly.,Access,Access Request,Low,TRUE,IAM Team help rdp connection refused remote computer need assistance need help quickly.,Network,Remote Access,Critical,FALSE,Network Support issue laptop battery draining fast barely lasts hour today thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support help getting installation package could opened error update fix this.,Software,Software Install,Medium,FALSE,Application Support team database showing corruption errors startup help urgent.,Software,Data Loss,Critical,FALSE,Application Support help workstation laptop experiencing random restarts try to work,Hardware,Laptop Issue,High,FALSE,Hardware Support shared folder permissions seem to changed reboot assist.,Network,Network Drive,Low,FALSE,Network Support laptop getting extremely hot normal usage need assistance,Hardware,Overheating,Medium,FALSE,Hardware Support support team domain name resolution failing intermittently reboot assist.,Network,DNS Problem,Medium,TRUE,Network Support help print jobs getting stuck queue printing update,Hardware,Printer Error,High,FALSE,Hardware Support getting invalid otp error even correct code today thanks.,Access,MFA Problem,Medium,FALSE,IAM Team battery calibration seems incorrect help,Hardware,Battery Issue,Low,FALSE,Hardware Support internal sites accessible name urgently needed,Network,DNS Problem,High,FALSE,Network Support support team ventilation ports blocked causing overheating since yesterday,Hardware,Overheating,Low,TRUE,Hardware Support corporate proxy blocking legitimate business websites shift,Network,Proxy Error,Low,FALSE,Network Support application setup cannot write to program files since last week need help quickly.,Software,Software Install,Medium,TRUE,Application Support network card detected device manager since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account suspended due to security policy violation need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue configuration file seems corrupted application start today,Software,Configuration,Low,TRUE,Application Support support team wifi password prompt keeps appearing even entering correct password help fix this.,Network,WiFi Issue,Medium,TRUE,Network Support help keyboard typing wrong characters keys since morning need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help application incompatible installed programs since last week fix this.,Software,Compatibility,Low,TRUE,Application Support cannot see company wifi network available networks list since last week thanks.,Network,WiFi Issue,Medium,FALSE,Network Support software installation failing insufficient privileges error since last week need help quickly.,Software,Software Install,Medium,TRUE,Application Support usb keyboard recognized computer urgently needed thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support ram seems faulty system showing memory errors today thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue group policy restricting application execution need assistance asap.,Access,Permission Issue,High,FALSE,IAM Team support team password reset email going to spam folder update urgent.,Access,Password Reset,High,TRUE,IAM Team application preferences saving properly update urgent.,Software,Configuration,Low,TRUE,Application Support external display showing wrong aspect ratio since last week fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support team permission to access required shared drive need assistance thanks.,Access,Permission Issue,High,FALSE,IAM Team thermal throttling reducing computer performance since morning asap.,Hardware,Overheating,Medium,TRUE,Hardware Support mfa setup working cannot complete registration shift need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team support team getting account expired message trying to login reboot urgent.,Access,Account Expired,High,FALSE,IAM Team need vpn access to work remotely from home reboot need help quickly.,Access,Access Request,Low,FALSE,IAM Team requesting database access reporting purposes try to work need help quickly.,Access,Access Request,Low,TRUE,IAM Team help need to reset password expired today since last week urgent.,Access,Password Reset,Medium,TRUE,IAM Team team hdmi monitor showing signal message since morning thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support got blue screen death error code critical_process_died since last week need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support team smart card authentication failing login fix this.,Access,Login Failure,High,TRUE,IAM Team support team firewall blocking application from accessing network since last week thanks.,Network,Firewall Block,High,TRUE,Network Support help service account certificate expired update fix this.,Access,Account Expired,High,FALSE,IAM Team issue system thermal warning appearing frequently,Hardware,Overheating,Critical,FALSE,Hardware Support issue slow query performance database application reboot,Software,Performance,Medium,FALSE,Application Support unsaved work lost due to unexpected application crash since yesterday thanks.,Software,Data Loss,Critical,FALSE,Application Support domain name resolution failing intermittently since last week,Network,DNS Problem,Critical,FALSE,Network Support dns cache seems corrupted need to flush,Network,DNS Problem,Medium,FALSE,Network Support credential manager saving login information reboot urgent.,Access,Login Failure,High,TRUE,IAM Team issue contractor account expired needs extension today,Access,Account Expired,Low,TRUE,IAM Team file version history showing previous versions reboot thanks.,Software,Data Loss,Critical,FALSE,Application Support charging light blinking battery percentage increasing help,Hardware,Battery Issue,Low,TRUE,Hardware Support support team login page keeps redirecting back to login screen assist.,Access,Login Failure,High,FALSE,IAM Team team getting connection blocked firewall error message reboot fix this.,Network,Firewall Block,High,FALSE,Network Support issue volume license key blocked software vendor shift need help quickly.,Software,License Issue,High,TRUE,Application Support data corruption project files cannot open since morning,Software,Data Loss,Critical,FALSE,Application Support laptop getting extremely hot normal usage since yesterday,Hardware,Overheating,Medium,FALSE,Hardware Support help mouse scroll wheel working anymore since yesterday thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support system thermal warning appearing frequently today need help quickly.,Hardware,Overheating,Medium,FALSE,Hardware Support msi installer failing unknown error code affecting work urgent.,Software,Software Install,Medium,FALSE,Application Support team adobe license showing expired even though active urgently needed need help quickly.,Software,License Issue,High,FALSE,Application Support security patch installation getting stuck need assistance need help quickly.,Software,Update Problem,Medium,FALSE,Application Support application installation blocked windows defender firewall update thanks.,Network,Firewall Block,Low,FALSE,Network Support biometric authentication failing device asap.,Access,MFA Problem,Medium,TRUE,IAM Team issue notebook computer recognizing power adapter urgently needed,Hardware,Laptop Issue,High,FALSE,Hardware Support share permissions allowing write access need assistance asap.,Access,Permission Issue,High,TRUE,IAM Team help legacy application running updated os since last week need help quickly.,Software,Compatibility,Medium,TRUE,Application Support getting limited connectivity error wifi since morning update,Network,WiFi Issue,Medium,FALSE,Network Support laptop shuts immediately unplugged afternoon fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support browser la proxy error varuthu,Network,Network Drive,Low,FALSE,Network Support support team job function change requiring new permissions today thanks.,Access,Role Change,Low,FALSE,IAM Team notebook computer recognizing power adapter reboot thanks.,Hardware,Laptop Issue,Low,TRUE,Hardware Support browser extension incompatible current chrome version help assist.,Software,Compatibility,Low,FALSE,Application Support browser showing proxy server connection error since yesterday assist.,Network,Proxy Error,Low,FALSE,Network Support help need access to shared folder new project today asap.,Access,Access Request,Low,TRUE,IAM Team issue wireless printer connecting to network affecting work urgent.,Hardware,Printer Error,High,FALSE,Hardware Support domain password policy forcing expiration need help quickly.,Access,Account Expired,High,TRUE,IAM Team issue secondary dns server responding to queries help,Network,DNS Problem,Medium,FALSE,Network Support application requiring older framework version since morning urgent.,Software,Compatibility,Medium,TRUE,Application Support configuration file seems corrupted application start afternoon,Software,Configuration,Low,TRUE,Application Support getting connection blocked firewall error message try to work assist.,Network,Firewall Block,Low,FALSE,Network Support help cannot connect to vpn since morning keeps timing urgently needed,Network,VPN Connection,High,FALSE,Network Support printer showing offline status even though powered since yesterday urgent.,Hardware,Printer Error,High,FALSE,Hardware Support usb ports providing power to devices today urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support password reset email going to spam folder shift,Access,Password Reset,Medium,TRUE,IAM Team issue important files got deleted accidentally need recovery urgently needed,Software,Data Loss,Critical,FALSE,Application Support wireless printer connecting to network help need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support proxy settings seem to changed cannot browse internet urgently needed need help quickly.,Network,Proxy Error,Low,FALSE,Network Support getting nxdomain error valid websites urgently needed thanks.,Network,DNS Problem,Low,TRUE,Network Support credential manager saving login information try to work asap.,Access,Login Failure,High,FALSE,IAM Team password reset link working showing expired error try to work,Access,Password Reset,High,TRUE,IAM Team xml config file syntax error preventing startup affecting work need help quickly.,Software,Configuration,Low,FALSE,Application Support office wifi keeps disconnecting laptop every 10 minutes urgently needed urgent.,Network,WiFi Issue,Medium,FALSE,Network Support role changed to manager need updated access rights help urgent.,Access,Role Change,Low,FALSE,IAM Team application preferences saving properly try to work fix this.,Software,Configuration,Low,FALSE,Application Support outbound traffic blocked specific application since yesterday urgent.,Network,Firewall Block,Medium,TRUE,Network Support system thermal warning appearing frequently since yesterday asap.,Hardware,Overheating,Medium,FALSE,Hardware Support issue update installation failed rolling back changes affecting work thanks.,Software,Update Problem,Medium,FALSE,Application Support laptop keeps freezing randomly normal work try to work,Hardware,Laptop Issue,Low,TRUE,Hardware Support job function change requiring new permissions today need help quickly.,Access,Role Change,Low,FALSE,IAM Team battery health degraded significantly need replacement today fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support photoshop crashing error applying filters today asap.,Software,Application Crash,High,FALSE,Application Support internet keeps buffering important client calls need assistance fix this.,Network,Internet Slow,Medium,TRUE,Network Support getting installation package could opened error reboot,Software,Software Install,Medium,TRUE,Application Support support team lithium battery showing replace soon warning reboot asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support hdmi monitor showing signal message reboot fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support software showing license found error startup urgently needed fix this.,Software,License Issue,High,FALSE,Application Support issue default settings causing issues need custom configuration today,Software,Configuration,Low,TRUE,Application Support team multifunction printer scanner working urgently needed thanks.,Hardware,Printer Error,High,FALSE,Hardware Support license key rejected invalid activation shift fix this.,Software,License Issue,High,TRUE,Application Support help domain account disabled administrator urgently needed urgent.,Access,Account Unlock,Medium,TRUE,IAM Team help internet connection timing frequently shift thanks.,Network,Internet Slow,Medium,FALSE,Network Support team shared folder permissions seem to changed since last week urgent.,Network,Network Drive,Low,FALSE,Network Support latest patch causing compatibility issues software try to work urgent.,Software,Update Problem,Medium,FALSE,Application Support team job function change requiring new permissions reboot fix this.,Access,Role Change,Low,TRUE,IAM Team display port connection working monitor try to work need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team browsing painfully slow affecting productivity afternoon,Network,Internet Slow,Medium,TRUE,Network Support browser showing proxy server connection error urgent.,Network,Proxy Error,Low,FALSE,Network Support mfa setup working cannot complete registration shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team network card detected device manager since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support system rebooting automatically blue screen error affecting work urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support team hardware token synchronizing server reboot,Access,MFA Problem,Medium,TRUE,IAM Team team domain password policy forcing expiration since yesterday,Access,Account Expired,Critical,FALSE,IAM Team windows crashed kernel_security_check_failure error since yesterday urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support issue requesting elevated privileges software installation need assistance fix this.,Access,Access Request,Low,TRUE,IAM Team team getting error network path found trying to open shared folder try to work,Network,Network Drive,Low,FALSE,Network Support support team remote desktop shows black screen connection since yesterday,Network,Remote Access,Low,TRUE,Network Support help requesting elevated privileges software installation affecting work assist.,Access,Access Request,Low,FALSE,IAM Team help software installation failing insufficient privileges error need assistance,Software,Software Install,Medium,TRUE,Application Support ini configuration file incorrect parameters since morning need help quickly.,Software,Configuration,Low,FALSE,Application Support team unable to save files to team network drive since last week asap.,Network,Network Drive,Low,FALSE,Network Support help user profile locked due to inactivity timeout affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team document showing corrupted cannot recovered need assistance thanks.,Software,Data Loss,Critical,FALSE,Application Support help remote desktop shows black screen connection afternoon assist.,Network,Remote Access,Critical,FALSE,Network Support support team applications cannot connect corporate proxy update,Network,Proxy Error,Low,TRUE,Network Support battery showing even plugged hours help,Hardware,Battery Issue,Low,FALSE,Hardware Support dns cache seems corrupted need to flush urgently needed fix this.,Network,DNS Problem,High,TRUE,Network Support issue wireless printer connecting to network thanks.,Hardware,Printer Error,High,FALSE,Hardware Support issue getting connection blocked firewall error message since last week need help quickly.,Network,Firewall Block,High,FALSE,Network Support team network card detected device manager affecting work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team corporate vpn disconnecting frequently calls since yesterday assist.,Network,VPN Connection,High,TRUE,Network Support msi installer failing unknown error code help fix this.,Software,Software Install,Medium,TRUE,Application Support latest patch causing compatibility issues software urgently needed fix this.,Software,Update Problem,Medium,TRUE,Application Support license key rejected invalid activation since last week,Software,License Issue,High,TRUE,Application Support support team vpn working fine yesterday today connect today fix this.,Network,VPN Connection,High,TRUE,Network Support help got blue screen death error code critical_process_died afternoon need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support network latency extremely high cannot use video conferencing help assist.,Network,Internet Slow,Medium,FALSE,Network Support laptop charging battery icon shows red try to work asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support cpu fan failure causing processor overheating today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team irql_not_less_or_equal blue screen error help asap.,Hardware,Blue Screen,High,FALSE,Hardware Support support team mouse buttons responding to clicks try to work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support internet connection timing frequently since yesterday need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support issue secondary dns server responding to queries today need help quickly.,Network,DNS Problem,High,TRUE,Network Support help laptop overheating automatically shutting shift asap.,Hardware,Overheating,Low,TRUE,Hardware Support vpn connection drops every minutes frustrating reboot urgent.,Network,VPN Connection,High,TRUE,Network Support service account certificate expired shift fix this.,Access,Account Expired,Critical,FALSE,IAM Team graphics rendering causing application slowdown afternoon assist.,Software,Performance,Critical,FALSE,Application Support installation prerequisites met error message since last week need help quickly.,Software,Software Install,Medium,TRUE,Application Support support team getting printer found error trying to print afternoon urgent.,Hardware,Printer Error,High,FALSE,Hardware Support vnc viewer cannot connect to remote host asap.,Network,Remote Access,Critical,FALSE,Network Support cannot establish remote session to server maintenance try to work assist.,Network,Remote Access,Critical,FALSE,Network Support license server responding cannot validate software affecting work assist.,Software,License Issue,High,TRUE,Application Support browser extension incompatible current chrome version update,Software,Compatibility,Medium,TRUE,Application Support team data corruption project files cannot open reboot,Software,Data Loss,Critical,FALSE,Application Support team account locked multiple failed login attempts since morning thanks.,Access,Account Unlock,Medium,TRUE,IAM Team teamviewer connection failing timeout error today,Network,Remote Access,High,TRUE,Network Support requesting elevated privileges software installation since yesterday assist.,Access,Access Request,Low,TRUE,IAM Team password reset link working showing expired error shift asap.,Access,Password Reset,Medium,TRUE,IAM Team account status showing expired system need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team printer showing offline status even though powered help urgent.,Hardware,Printer Error,High,FALSE,Hardware Support proxy auto-detection failing browser urgently needed urgent.,Network,Proxy Error,Low,TRUE,Network Support dns server responding error browsers shift need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support help domain account disabled administrator update,Access,Account Unlock,Medium,TRUE,IAM Team got blue screen death error code critical_process_died,Hardware,Blue Screen,High,TRUE,Hardware Support domain account disabled administrator since yesterday thanks.,Access,Account Unlock,Medium,TRUE,IAM Team bottom laptop hot to touch comfortably since morning fix this.,Hardware,Overheating,Medium,FALSE,Hardware Support support team laptop booting stuck black screen today fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support corporate firewall preventing software update download today need help quickly.,Network,Firewall Block,Medium,FALSE,Network Support issue authenticator app generating valid codes since morning need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team help cpu fan failure causing processor overheating urgently needed asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support backup restoration failing critical files thanks.,Software,Data Loss,Critical,FALSE,Application Support issue application incompatible installed programs shift fix this.,Software,Compatibility,High,FALSE,Application Support ventilation ports blocked causing overheating help fix this.,Hardware,Overheating,Medium,FALSE,Hardware Support help firewall exception rule working expected since last week urgent.,Network,Firewall Block,Critical,FALSE,Network Support team requesting shared mailbox access team shift thanks.,Access,Access Request,Low,FALSE,IAM Team application preferences saving properly reboot fix this.,Software,Configuration,Low,TRUE,Application Support latest patch causing compatibility issues software try to work urgent.,Software,Update Problem,Medium,FALSE,Application Support help password reset questions accepting answers shift need help quickly.,Access,Password Reset,High,TRUE,IAM Team login page keeps redirecting back to login screen affecting work assist.,Access,Login Failure,High,FALSE,IAM Team issue laptop making loud fan noise running hot asap.,Hardware,Laptop Issue,Low,FALSE,Hardware Support unable to establish secure connection to corporate vpn update,Network,VPN Connection,High,TRUE,Network Support issue getting printer found error trying to print try to work thanks.,Hardware,Printer Error,High,FALSE,Hardware Support biometric login recognizing fingerprint,Access,Login Failure,High,TRUE,IAM Team access needed new system onboarding asap.,Access,Access Request,Low,FALSE,IAM Team mouse scroll wheel working anymore shift assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help password expired cannot set new one help,Access,Account Expired,Medium,TRUE,IAM Team support team browser showing proxy server connection error today,Network,Proxy Error,Low,FALSE,Network Support team graphics card failure causing display artifacts afternoon,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot connect to corporate wireless network try to work asap.,Network,WiFi Issue,Medium,FALSE,Network Support vpn client shows authentication failed error try to login since last week asap.,Network,VPN Connection,High,TRUE,Network Support support team single sign-on redirect loop preventing access update,Access,Login Failure,High,TRUE,IAM Team sso login working showing authentication error urgently needed,Access,Login Failure,High,FALSE,IAM Team excel application freezing crashing large files urgently needed thanks.,Software,Application Crash,High,TRUE,Application Support issue battery health degraded significantly need replacement since last week fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team keyboard backlight turning need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support blue screen appearing randomly different error codes need assistance,Hardware,Blue Screen,High,TRUE,Hardware Support team job function change requiring new permissions reboot need help quickly.,Access,Role Change,Low,TRUE,IAM Team graphics card failure causing display artifacts shift,Hardware,Hardware Failure,Critical,FALSE,Hardware Support printer showing offline status even though powered shift urgent.,Hardware,Printer Error,High,TRUE,Hardware Support software update downloaded install properly need assistance asap.,Software,Update Problem,Medium,FALSE,Application Support battery showing even plugged hours since morning asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support biometric login recognizing fingerprint since morning urgent.,Access,Login Failure,High,TRUE,IAM Team support team dns server responding error browsers urgently needed fix this.,Network,DNS Problem,Medium,FALSE,Network Support keyboard typing wrong characters keys since morning asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting error network path found trying to open shared folder need help quickly.,Network,Network Drive,Low,TRUE,Network Support help getting stuck update loop keeps restarting affecting work need help quickly.,Software,Update Problem,Medium,FALSE,Application Support cannot access certain ports due to firewall restrictions assist.,Network,Firewall Block,Medium,TRUE,Network Support biometric login recognizing fingerprint need assistance,Access,Login Failure,High,TRUE,IAM Team ventilation ports blocked causing overheating since last week assist.,Hardware,Overheating,Critical,FALSE,Hardware Support getting nxdomain error valid websites urgently needed thanks.,Network,DNS Problem,Critical,FALSE,Network Support help internal dns records updating properly urgently needed assist.,Network,DNS Problem,Low,TRUE,Network Support account validity period ended today since last week thanks.,Access,Account Expired,Low,FALSE,IAM Team word document causing application to freeze need assistance urgent.,Software,Application Crash,High,FALSE,Application Support issue license server responding cannot validate software since morning assist.,Software,License Issue,High,TRUE,Application Support support team account locked message appearing login screen affecting work,Access,Account Unlock,Medium,TRUE,IAM Team stop error causing unexpected system shutdown reboot,Hardware,Blue Screen,High,FALSE,Hardware Support team department change requires different system access afternoon assist.,Access,Role Change,Low,FALSE,IAM Team issue charging light blinking battery percentage increasing affecting work need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team application setup cannot write to program files since last week,Software,Software Install,Medium,FALSE,Application Support cannot access certain ports due to firewall restrictions since last week asap.,Network,Firewall Block,Medium,TRUE,Network Support support team cumulative update failing to install windows update thanks.,Software,Update Problem,Medium,TRUE,Application Support team excel application freezing crashing large files shift,Software,Application Crash,High,TRUE,Application Support support team browser showing proxy server connection error shift,Network,Proxy Error,Low,TRUE,Network Support support team application setup cannot write to program files update,Software,Software Install,Medium,FALSE,Application Support help permission denied trying to save file to location affecting work urgent.,Access,Permission Issue,High,FALSE,IAM Team share permissions allowing write access urgently needed,Access,Permission Issue,High,TRUE,IAM Team high disk usage application affecting system since morning asap.,Software,Performance,Low,FALSE,Application Support password reset link working showing expired error help thanks.,Access,Password Reset,Low,TRUE,IAM Team help download speed dropped significantly since afternoon shift,Network,Internet Slow,Medium,TRUE,Network Support printer showing paper jam error paper visible try to work fix this.,Hardware,Printer Error,High,TRUE,Hardware Support browser tabs crashing memory error since morning,Software,Application Crash,High,TRUE,Application Support monitor backlight flickering intermittently try to work,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team notebook battery swelling visible case asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support internet speed slow today pages taking forever to load urgent.,Network,Internet Slow,Medium,TRUE,Network Support ntfs permissions preventing file access since yesterday fix this.,Access,Permission Issue,High,FALSE,IAM Team browser showing proxy server connection error help need help quickly.,Network,Proxy Error,Low,FALSE,Network Support program designed version windows try to work assist.,Software,Compatibility,High,TRUE,Application Support support team proxy auto-detection failing browser reboot,Network,Proxy Error,Low,FALSE,Network Support help license server responding cannot validate software try to work assist.,Software,License Issue,High,FALSE,Application Support issue touchpad responding to gestures clicks help,Hardware,Laptop Issue,High,TRUE,Hardware Support team printer showing offline status even though powered affecting work asap.,Hardware,Printer Error,High,FALSE,Hardware Support internet keeps buffering important client calls since morning thanks.,Network,Internet Slow,Medium,FALSE,Network Support domain name resolution failing intermittently reboot need help quickly.,Network,DNS Problem,High,TRUE,Network Support thermal throttling reducing computer performance affecting work,Hardware,Overheating,Low,FALSE,Hardware Support password reset questions accepting answers affecting work thanks.,Access,Password Reset,High,TRUE,IAM Team help trackpad gestures working laptop help assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support network storage accessible from workstation today asap.,Network,Network Drive,Low,FALSE,Network Support browser extension incompatible current chrome version reboot assist.,Software,Compatibility,Critical,FALSE,Application Support team password reset email going to spam folder urgently needed urgent.,Access,Password Reset,Medium,TRUE,IAM Team software conflict causing applications to malfunction help asap.,Software,Compatibility,Medium,FALSE,Application Support need help installing python required libraries fix this.,Software,Software Install,Medium,FALSE,Application Support getting error network path found trying to open shared folder reboot,Network,Network Drive,Low,FALSE,Network Support issue update installation failed rolling back changes need assistance fix this.,Software,Update Problem,Medium,TRUE,Application Support password change required form submitting today thanks.,Access,Password Reset,Critical,FALSE,IAM Team team inkjet printer recognizing ink cartridges afternoon urgent.,Hardware,Printer Error,High,FALSE,Hardware Support support team password change required form submitting afternoon need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team team domain name resolution failing intermittently help,Network,DNS Problem,High,FALSE,Network Support license key rejected invalid activation today asap.,Software,License Issue,High,TRUE,Application Support high disk usage application affecting system help,Software,Performance,Critical,FALSE,Application Support role changed to manager need updated access rights try to work urgent.,Access,Role Change,Low,TRUE,IAM Team getting invalid username password error repeatedly try to work urgent.,Access,Login Failure,High,TRUE,IAM Team help getting error vpn server responding trying to connect remotely afternoon need help quickly.,Network,VPN Connection,High,TRUE,Network Support update installation failed rolling back changes since morning assist.,Software,Update Problem,Medium,FALSE,Application Support internet keeps buffering important client calls update need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support team msi installer failing unknown error code since last week fix this.,Software,Software Install,Medium,FALSE,Application Support issue mobile computer battery holding charge since morning urgent.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support need help configuring email client settings correctly fix this.,Software,Configuration,Low,TRUE,Application Support environment variables set correctly application help thanks.,Software,Configuration,Low,TRUE,Application Support display resolution cannot changed external monitor affecting work urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue receiving otp registered mobile number since morning fix this.,Access,MFA Problem,Medium,TRUE,IAM Team support team print jobs getting stuck queue printing update assist.,Hardware,Printer Error,High,TRUE,Hardware Support team license key rejected invalid activation today urgent.,Software,License Issue,High,FALSE,Application Support default settings causing issues need custom configuration affecting work assist.,Software,Configuration,Low,TRUE,Application Support team getting license activation failed error code 0xc004c003 since last week urgent.,Software,License Issue,High,TRUE,Application Support slow query performance database application today assist.,Software,Performance,Critical,FALSE,Application Support issue ram seems faulty system showing memory errors try to work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team battery calibration seems incorrect urgently needed asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support second monitor keeps going black every minutes afternoon,Hardware,Monitor Problem,Medium,TRUE,Hardware Support team website names resolving to use ip addresses shift fix this.,Network,DNS Problem,Low,FALSE,Network Support remote vpn access working from home network help fix this.,Network,VPN Connection,High,TRUE,Network Support support team receiving otp registered mobile number help thanks.,Access,MFA Problem,Medium,TRUE,IAM Team team position change affecting system authorizations afternoon need help quickly.,Access,Role Change,Low,FALSE,IAM Team important files got deleted accidentally need recovery urgently needed,Software,Data Loss,Critical,FALSE,Application Support laptop charging battery icon shows red afternoon,Hardware,Battery Issue,Low,TRUE,Hardware Support issue applications cannot connect corporate proxy update fix this.,Network,Proxy Error,Low,TRUE,Network Support ini configuration file incorrect parameters since morning need help quickly.,Software,Configuration,Low,FALSE,Application Support support team password reset questions accepting answers need assistance,Access,Password Reset,Critical,FALSE,IAM Team support team blue screen appearing randomly different error codes help fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support team website names resolving to use ip addresses since yesterday urgent.,Network,DNS Problem,Medium,FALSE,Network Support permission denied trying to save file to location update assist.,Access,Permission Issue,High,FALSE,IAM Team software deployment package corrupted download affecting work urgent.,Software,Software Install,Medium,FALSE,Application Support issue laptop suddenly shut turn back afternoon,Hardware,Laptop Issue,Medium,TRUE,Hardware Support xml config file syntax error preventing startup urgently needed fix this.,Software,Configuration,Low,TRUE,Application Support teams application keeps closing randomly since yesterday need help quickly.,Software,Application Crash,High,TRUE,Application Support laptop charging battery icon shows red try to work asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support corporate proxy blocking legitimate business websites update need help quickly.,Network,Proxy Error,Low,TRUE,Network Support laptop wifi extremely slow compared to colleagues since yesterday assist.,Network,WiFi Issue,Medium,TRUE,Network Support sound card producing distorted audio output afternoon,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting printer found error trying to print shift fix this.,Hardware,Printer Error,High,TRUE,Hardware Support team ventilation ports blocked causing overheating afternoon assist.,Hardware,Overheating,High,TRUE,Hardware Support dual monitor setup stopped working update update urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support wireless connection dropping randomly throughout day affecting work fix this.,Network,WiFi Issue,Medium,TRUE,Network Support domain login failing trust relationship error since morning fix this.,Access,Login Failure,High,TRUE,IAM Team download speed dropped significantly since afternoon since last week,Network,Internet Slow,Medium,TRUE,Network Support team printer showing paper jam error paper visible since morning fix this.,Hardware,Printer Error,High,FALSE,Hardware Support user account showing locked active directory urgently needed need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team team shared folder permissions seem to changed since yesterday fix this.,Network,Network Drive,Low,FALSE,Network Support role changed to manager need updated access rights since yesterday fix this.,Access,Role Change,Low,TRUE,IAM Team team setup wizard closes unexpectedly installation fix this.,Software,Software Install,Medium,TRUE,Application Support bottom laptop hot to touch comfortably afternoon thanks.,Hardware,Overheating,Medium,TRUE,Hardware Support getting account disabled error trying to login since yesterday urgent.,Access,Account Unlock,Medium,TRUE,IAM Team remote access session keeps getting disconnected update,Network,Remote Access,Critical,FALSE,Network Support ventilation ports blocked causing overheating since morning fix this.,Hardware,Overheating,Low,FALSE,Hardware Support shared drive keeps disconnecting randomly throughout day affecting work asap.,Network,Network Drive,Low,TRUE,Network Support monitor screen showing horizontal lines flickering since last week asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support transferred to new team need access to resources since morning,Access,Role Change,Low,FALSE,IAM Team team mouse buttons responding to clicks affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support license key rejected invalid activation since last week asap.,Software,License Issue,High,TRUE,Application Support team credential manager saving login information since last week,Access,Login Failure,High,TRUE,IAM Team help update installation failed rolling back changes since last week thanks.,Software,Update Problem,Medium,FALSE,Application Support support team mfa setup working cannot complete registration since last week,Access,MFA Problem,Medium,FALSE,IAM Team issue notebook computer recognizing power adapter help asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team password reset link working showing expired error reboot,Access,Password Reset,Medium,TRUE,IAM Team help printer showing paper jam error paper visible affecting work need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support cannot establish remote session to server maintenance urgently needed asap.,Network,Remote Access,Medium,FALSE,Network Support help getting printer found error trying to print need assistance need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support help ram seems faulty system showing memory errors reboot asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team share permissions allowing write access since yesterday urgent.,Access,Permission Issue,High,TRUE,IAM Team password reset link working showing expired error since morning urgent.,Access,Password Reset,Critical,FALSE,IAM Team support team password expired cannot set new one shift,Access,Account Expired,Low,TRUE,IAM Team power supply unit seems to failed reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support database showing corruption errors startup since morning assist.,Software,Data Loss,Critical,FALSE,Application Support database showing corruption errors startup reboot fix this.,Software,Data Loss,Critical,FALSE,Application Support chrome browser crashing unexpectedly multiple times since morning need help quickly.,Software,Application Crash,High,TRUE,Application Support receiving password reset email inbox afternoon,Access,Password Reset,Low,TRUE,IAM Team legacy application running updated os need assistance urgent.,Software,Compatibility,Medium,FALSE,Application Support support team performance degraded significantly recent update since last week need help quickly.,Software,Performance,Critical,FALSE,Application Support need help configuring email client settings correctly urgent.,Software,Configuration,Low,FALSE,Application Support issue heat sink seems clogged dust affecting work fix this.,Hardware,Overheating,High,TRUE,Hardware Support support team network traffic dropped security firewall urgently needed fix this.,Network,Firewall Block,Critical,FALSE,Network Support issue applications cannot connect corporate proxy reboot need help quickly.,Network,Proxy Error,Low,TRUE,Network Support ui laggy unresponsive usage shift,Software,Performance,Medium,TRUE,Application Support usb keyboard recognized computer need assistance thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support firewall blocking application from accessing network update thanks.,Network,Firewall Block,Critical,FALSE,Network Support support team domain password policy forcing expiration help asap.,Access,Account Expired,Low,TRUE,IAM Team help performance degraded significantly recent update since morning assist.,Software,Performance,High,FALSE,Application Support credential manager saving login information since morning urgent.,Access,Login Failure,High,FALSE,IAM Team dns lookup taking long causing delays reboot assist.,Network,DNS Problem,High,TRUE,Network Support help program designed version windows since last week asap.,Software,Compatibility,Low,FALSE,Application Support firewall exception rule working expected urgently needed asap.,Network,Firewall Block,High,FALSE,Network Support temporary account access period lapsed urgently needed thanks.,Access,Account Expired,High,TRUE,IAM Team team job function change requiring new permissions today,Access,Role Change,Low,TRUE,IAM Team support team cannot access shared network drive getting access denied need assistance thanks.,Network,Network Drive,Low,TRUE,Network Support application setup cannot write to program files update,Software,Software Install,Medium,FALSE,Application Support graphics card failure causing display artifacts shift thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support login page keeps redirecting back to login screen thanks.,Access,Login Failure,High,FALSE,IAM Team outbound traffic blocked specific application afternoon fix this.,Network,Firewall Block,Medium,TRUE,Network Support login page keeps redirecting back to login screen need assistance need help quickly.,Access,Login Failure,High,TRUE,IAM Team support team account locked multiple failed login attempts urgently needed,Access,Account Unlock,Medium,TRUE,IAM Team issue software update downloaded install properly assist.,Software,Update Problem,Medium,FALSE,Application Support print jobs getting stuck queue printing update urgent.,Hardware,Printer Error,High,FALSE,Hardware Support blue screen appearing randomly different error codes since yesterday,Hardware,Blue Screen,High,TRUE,Hardware Support team volume license key blocked software vendor today need help quickly.,Software,License Issue,High,TRUE,Application Support getting license activation failed error code 0xc004c003 since last week thanks.,Software,License Issue,High,TRUE,Application Support multifunction printer scanner working urgently needed need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support update history showing failed installations need assistance urgent.,Software,Update Problem,Medium,TRUE,Application Support portable computer keyboard functioning properly reboot asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support position change affecting system authorizations since last week,Access,Role Change,Low,TRUE,IAM Team help adobe license showing expired even though active shift thanks.,Software,License Issue,High,FALSE,Application Support domain name resolution failing intermittently urgently needed assist.,Network,DNS Problem,High,TRUE,Network Support blue screen appearing randomly different error codes try to work need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support support team software settings got reset need to reconfigure everything try to work need help quickly.,Software,Configuration,Low,FALSE,Application Support remote assistance invitation working properly urgently needed assist.,Network,Remote Access,Low,TRUE,Network Support database showing corruption errors startup shift fix this.,Software,Data Loss,Critical,FALSE,Application Support browser showing proxy server connection error today fix this.,Network,Proxy Error,Low,TRUE,Network Support program designed version windows urgently needed assist.,Software,Compatibility,Low,TRUE,Application Support support team bypass proxy settings working internal sites reboot urgent.,Network,Proxy Error,Low,FALSE,Network Support help ventilation ports blocked causing overheating shift asap.,Hardware,Overheating,High,TRUE,Hardware Support support team thermal throttling reducing computer performance afternoon urgent.,Hardware,Overheating,Low,FALSE,Hardware Support team cannot see company wifi network available networks list since last week fix this.,Network,WiFi Issue,Medium,FALSE,Network Support help application preferences saving properly help,Software,Configuration,Low,FALSE,Application Support files disappeared from shared folder sync shift,Software,Data Loss,Critical,FALSE,Application Support screen flickering issue work laptop help,Hardware,Laptop Issue,Medium,TRUE,Hardware Support help enterprise wifi authentication failing repeatedly urgently needed,Network,WiFi Issue,Medium,FALSE,Network Support need to reset password expired today need assistance,Access,Password Reset,High,TRUE,IAM Team help application crashes stopped working error asap.,Software,Application Crash,High,TRUE,Application Support issue domain login failing trust relationship error urgent.,Access,Login Failure,High,FALSE,IAM Team ntfs permissions preventing file access since morning need help quickly.,Access,Permission Issue,High,TRUE,IAM Team issue need access to shared folder new project since yesterday asap.,Access,Access Request,Low,FALSE,IAM Team help cannot access certain ports due to firewall restrictions since yesterday fix this.,Network,Firewall Block,Critical,FALSE,Network Support issue remote desktop gateway server unavailable try to work need help quickly.,Network,Remote Access,Medium,FALSE,Network Support support team web pages loading extremely slowly browsers urgently needed need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support help receiving password reset email inbox since yesterday fix this.,Access,Password Reset,Medium,TRUE,IAM Team keyboard typing wrong characters keys try to work urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop battery draining fast barely lasts hour urgently needed fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support incompatible dll files causing application errors since last week asap.,Software,Compatibility,Low,FALSE,Application Support team powerpoint closing unexpectedly presentation asap.,Software,Application Crash,High,FALSE,Application Support password change required form submitting shift,Access,Password Reset,Critical,FALSE,IAM Team laser printer toner cartridge error message reboot fix this.,Hardware,Printer Error,High,FALSE,Hardware Support software update downloaded install properly since last week,Software,Update Problem,Medium,TRUE,Application Support support team bottom laptop hot to touch comfortably reboot,Hardware,Overheating,Critical,FALSE,Hardware Support help network drive showing file explorer since yesterday urgent.,Network,Network Drive,Low,TRUE,Network Support display port connection working monitor since morning thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support legacy application running updated os since last week assist.,Software,Compatibility,Low,TRUE,Application Support software dependencies causing version conflicts since morning need help quickly.,Software,Compatibility,Critical,FALSE,Application Support team internet speed slow today pages taking forever to load urgently needed urgent.,Network,Internet Slow,Medium,FALSE,Network Support internal dns records updating properly urgently needed need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support rdp connection refused remote computer since morning urgent.,Network,Remote Access,Critical,FALSE,Network Support help proxy settings seem to changed cannot browse internet reboot assist.,Network,Proxy Error,Low,TRUE,Network Support team battery health degraded significantly need replacement urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team requesting shared mailbox access team since yesterday need help quickly.,Access,Access Request,Low,FALSE,IAM Team team touchpad responding to gestures clicks need assistance fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue getting error vpn server responding trying to connect remotely since morning need help quickly.,Network,VPN Connection,High,TRUE,Network Support getting printer found error trying to print help,Hardware,Printer Error,High,TRUE,Hardware Support got blue screen death error code critical_process_died shift need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support cannot login to system even correct credentials update fix this.,Access,Login Failure,High,TRUE,IAM Team powerpoint closing unexpectedly presentation shift asap.,Software,Application Crash,High,FALSE,Application Support vpn working fine yesterday today connect update need help quickly.,Network,VPN Connection,High,FALSE,Network Support acl permissions need to updated access affecting work need help quickly.,Access,Permission Issue,High,TRUE,IAM Team chrome bahut slow chal raha hai,Software,Performance,High,FALSE,Application Support support team concurrent license limit exceeded error help asap.,Software,License Issue,High,FALSE,Application Support help network drive showing file explorer affecting work need help quickly.,Network,Network Drive,Low,FALSE,Network Support web pages loading extremely slowly browsers afternoon urgent.,Network,Internet Slow,Medium,FALSE,Network Support team contractor account expired needs extension asap.,Access,Account Expired,High,TRUE,IAM Team support team rdp connection refused remote computer afternoon fix this.,Network,Remote Access,Low,FALSE,Network Support ssd detected bios possible drive failure update need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support self-service password reset portal accessible today,Access,Password Reset,Low,FALSE,IAM Team team getting error network path found trying to open shared folder need assistance assist.,Network,Network Drive,Low,FALSE,Network Support support team wireless keyboard keeps losing connection intermittently since morning need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support credential manager saving login information afternoon thanks.,Access,Login Failure,High,FALSE,IAM Team cannot establish remote session to server maintenance need assistance thanks.,Network,Remote Access,Medium,TRUE,Network Support team getting license activation failed error code 0xc004c003 shift fix this.,Software,License Issue,High,TRUE,Application Support help external monitor detected laptop today fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting error network path found trying to open shared folder since yesterday asap.,Network,Network Drive,Low,TRUE,Network Support user account showing locked active directory help,Access,Account Unlock,Medium,TRUE,IAM Team cannot access account showing authentication failure affecting work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team login page keeps redirecting back to login screen afternoon need help quickly.,Access,Login Failure,High,TRUE,IAM Team mouse buttons responding to clicks urgently needed fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop charging battery icon shows red update,Hardware,Battery Issue,Low,TRUE,Hardware Support support team need elevated permissions to complete task update,Access,Permission Issue,High,FALSE,IAM Team team wifi password prompt keeps appearing even entering correct password since yesterday,Network,WiFi Issue,Medium,FALSE,Network Support need access to shared folder new project reboot assist.,Access,Access Request,Low,TRUE,IAM Team outlook keeps crashing try to open emails help fix this.,Software,Application Crash,High,FALSE,Application Support issue monitor colors look washed distorted urgently needed thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support cannot access shared network drive getting access denied urgently needed asap.,Network,Network Drive,Low,FALSE,Network Support issue corporate proxy blocking legitimate business websites try to work asap.,Network,Proxy Error,Low,FALSE,Network Support firewall exception rule working expected update urgent.,Network,Firewall Block,Medium,TRUE,Network Support help wifi password prompt keeps appearing even entering correct password reboot,Network,WiFi Issue,Medium,FALSE,Network Support login cheyalekapotunna,Access,Password Reset,High,TRUE,IAM Team keyboard keys working properly keys stuck need assistance asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support applications cannot connect corporate proxy since morning,Network,Proxy Error,Low,FALSE,Network Support team software update downloaded install properly shift urgent.,Software,Update Problem,Medium,FALSE,Application Support configuration file seems corrupted application start since morning,Software,Configuration,Low,TRUE,Application Support cumulative update failing to install windows shift thanks.,Software,Update Problem,Medium,FALSE,Application Support help contractor account expired needs extension help urgent.,Access,Account Expired,Low,FALSE,IAM Team wifi shows connected internet access device urgently needed fix this.,Network,WiFi Issue,Medium,FALSE,Network Support trial version expired license purchased update,Software,License Issue,High,FALSE,Application Support cpu temperature reaching dangerous levels according to monitoring reboot fix this.,Hardware,Overheating,High,FALSE,Hardware Support issue blue screen appearing randomly different error codes affecting work fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support support team laptop suddenly shut turn back since morning assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support account lease expired cloud system help assist.,Access,Account Expired,High,TRUE,IAM Team important files got deleted accidentally need recovery since morning urgent.,Software,Data Loss,Critical,FALSE,Application Support support team cannot access external websites due to proxy configuration issue need assistance,Network,Proxy Error,Low,TRUE,Network Support application preferences saving properly affecting work urgent.,Software,Configuration,Low,TRUE,Application Support mouse buttons responding to clicks need assistance assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support legacy application running updated os need assistance urgent.,Software,Compatibility,Medium,TRUE,Application Support laptop overheating automatically shutting try to work,Hardware,Overheating,Low,FALSE,Hardware Support laptop wifi extremely slow compared to colleagues update need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support laser printer toner cartridge error message since yesterday,Hardware,Printer Error,High,FALSE,Hardware Support touchpad responding to gestures clicks since last week thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support contractor account expired needs extension today thanks.,Access,Account Expired,Medium,TRUE,IAM Team password change required form submitting affecting work,Access,Password Reset,High,TRUE,IAM Team browsing painfully slow affecting productivity try to work,Network,Internet Slow,Medium,FALSE,Network Support support team smart card authentication failing login since last week,Access,Login Failure,High,FALSE,IAM Team permission to access required shared drive urgently needed thanks.,Access,Permission Issue,High,FALSE,IAM Team help position change affecting system authorizations shift fix this.,Access,Role Change,Low,FALSE,IAM Team support team license server responding cannot validate software reboot assist.,Software,License Issue,High,TRUE,Application Support team new software compatible current windows version since last week,Software,Compatibility,Critical,FALSE,Application Support account status showing expired system since last week urgent.,Access,Account Unlock,Medium,TRUE,IAM Team security patch installation getting stuck need assistance urgent.,Software,Update Problem,Medium,FALSE,Application Support getting installation package could opened error urgently needed assist.,Software,Software Install,Medium,TRUE,Application Support proxy auto-detection failing browser update urgent.,Network,Proxy Error,Low,TRUE,Network Support team biometric login recognizing fingerprint update,Access,Login Failure,High,TRUE,IAM Team laptop shuts immediately unplugged affecting work thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support cannot establish remote session to server maintenance shift,Network,Remote Access,Medium,FALSE,Network Support proxy pac file loading correctly today urgent.,Network,Proxy Error,Low,FALSE,Network Support support team screen flickering issue work laptop affecting work,Hardware,Laptop Issue,High,FALSE,Hardware Support getting stuck update loop keeps restarting afternoon need help quickly.,Software,Update Problem,Medium,FALSE,Application Support single sign-on redirect loop preventing access reboot urgent.,Access,Login Failure,High,FALSE,IAM Team issue second monitor keeps going black every minutes afternoon fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support job function change requiring new permissions urgently needed,Access,Role Change,Low,FALSE,IAM Team mouse scroll wheel working anymore since morning thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support graphics card failure causing display artifacts,Hardware,Hardware Failure,Critical,FALSE,Hardware Support acl permissions need to updated access reboot,Access,Permission Issue,High,FALSE,IAM Team issue laptop overheating automatically shutting shift assist.,Hardware,Overheating,High,FALSE,Hardware Support team system_service_exception causing windows to crash reboot thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support self-service password reset portal accessible today,Access,Password Reset,Medium,TRUE,IAM Team issue login session expiring immediately signing today,Access,Login Failure,High,TRUE,IAM Team help software dependencies causing version conflicts help fix this.,Software,Compatibility,High,FALSE,Application Support account status showing expired system shift asap.,Access,Account Unlock,Medium,TRUE,IAM Team support team data synchronization causing file conflicts today fix this.,Software,Data Loss,Critical,FALSE,Application Support wifi signal strength weak desk location thanks.,Network,WiFi Issue,Medium,TRUE,Network Support cannot connect to office desktop from home via remote desktop update,Network,Remote Access,Low,TRUE,Network Support help account lease expired cloud system need help quickly.,Access,Account Expired,High,TRUE,IAM Team biometric login recognizing fingerprint shift,Access,Login Failure,High,FALSE,IAM Team printer showing offline status even though powered affecting work urgent.,Hardware,Printer Error,High,FALSE,Hardware Support mouse cursor jumping around randomly screen affecting work need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team website names resolving to use ip addresses afternoon assist.,Network,DNS Problem,Critical,FALSE,Network Support help unable to save files to team network drive urgently needed fix this.,Network,Network Drive,Low,FALSE,Network Support internal dns records updating properly since last week need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support multi-factor authentication keeps failing repeatedly since last week assist.,Access,MFA Problem,Medium,FALSE,IAM Team team dns server responding error browsers today fix this.,Network,DNS Problem,Critical,FALSE,Network Support support team software using much cpu making system sluggish try to work,Software,Performance,Low,FALSE,Application Support issue network drive access extremely slow files open help,Network,Network Drive,Low,FALSE,Network Support getting remote computer available error urgently needed need help quickly.,Network,Remote Access,Low,FALSE,Network Support mapped network drive showing disconnected afternoon urgent.,Network,Network Drive,Low,FALSE,Network Support support team lost access to mfa device cannot authenticate urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team system_service_exception causing windows to crash reboot thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support accidental data deletion from shared drive urgently needed asap.,Software,Data Loss,Critical,FALSE,Application Support application requiring older framework version try to work fix this.,Software,Compatibility,Critical,FALSE,Application Support access required new team collaboration tools try to work urgent.,Access,Access Request,Low,TRUE,IAM Team support team default settings causing issues need custom configuration update fix this.,Software,Configuration,Low,TRUE,Application Support help trial version expired license purchased shift need help quickly.,Software,License Issue,High,FALSE,Application Support help trackpad gestures working laptop shift fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help department change requires different system access affecting work thanks.,Access,Role Change,Low,TRUE,IAM Team wifi password prompt keeps appearing even entering correct password assist.,Network,WiFi Issue,Medium,FALSE,Network Support issue power adapter connected battery charging today thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support laptop overheating automatically shutting update assist.,Hardware,Overheating,Medium,TRUE,Hardware Support cannot see company wifi network available networks list shift,Network,WiFi Issue,Medium,TRUE,Network Support support team cumulative update failing to install windows reboot thanks.,Software,Update Problem,Medium,FALSE,Application Support cannot connect to vpn since morning keeps timing try to work,Network,VPN Connection,High,FALSE,Network Support issue authenticator app generating valid codes today need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team getting account disabled error trying to login shift need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team wireless mouse connecting to laptop via bluetooth reboot fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support keyboard backlight turning need assistance,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue mobile computer battery holding charge since yesterday need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support data synchronization causing file conflicts shift asap.,Software,Data Loss,Critical,FALSE,Application Support team cannot access certain ports due to firewall restrictions afternoon fix this.,Network,Firewall Block,Critical,FALSE,Network Support getting error network path found trying to open shared folder urgently needed fix this.,Network,Network Drive,Low,FALSE,Network Support help account lease expired cloud system shift thanks.,Access,Account Expired,Critical,FALSE,IAM Team help system_service_exception causing windows to crash shift thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support update installation failed rolling back changes since last week fix this.,Software,Update Problem,Medium,FALSE,Application Support external display showing wrong aspect ratio urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue cannot access shared network drive getting access denied assist.,Network,Network Drive,Low,TRUE,Network Support usb ports providing power to devices today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support ssd detected bios possible drive failure since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support floating license available seats occupied need assistance,Software,License Issue,High,FALSE,Application Support support team remote desktop gateway server unavailable reboot urgent.,Network,Remote Access,Low,FALSE,Network Support issue inbound connection blocked host firewall today fix this.,Network,Firewall Block,Low,FALSE,Network Support thermal throttling reducing computer performance try to work assist.,Hardware,Overheating,Low,TRUE,Hardware Support shared drive keeps disconnecting randomly throughout day update,Network,Network Drive,Low,TRUE,Network Support wireless keyboard keeps losing connection intermittently urgently needed assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support mobile computer battery holding charge try to work,Hardware,Laptop Issue,Low,FALSE,Hardware Support security patch installation getting stuck today thanks.,Software,Update Problem,Medium,FALSE,Application Support laptop shuts immediately unplugged reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support issue battery health degraded significantly need replacement urgently needed fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support screen flickering issue work laptop affecting work urgent.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team heat sink seems clogged dust since yesterday assist.,Hardware,Overheating,High,FALSE,Hardware Support issue group policy restricting application execution today,Access,Permission Issue,High,FALSE,IAM Team help workstation laptop experiencing random restarts urgently needed asap.,Hardware,Laptop Issue,Low,FALSE,Hardware Support outbound traffic blocked specific application since yesterday asap.,Network,Firewall Block,Low,TRUE,Network Support issue charging light blinking battery percentage increasing help thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support got blue screen death error code critical_process_died today fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support cannot access external websites due to proxy configuration issue since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support job function change requiring new permissions try to work thanks.,Access,Role Change,Low,FALSE,IAM Team access required new team collaboration tools reboot fix this.,Access,Access Request,Low,FALSE,IAM Team issue multifunction printer scanner working shift asap.,Hardware,Printer Error,High,TRUE,Hardware Support update history showing failed installations affecting work assist.,Software,Update Problem,Medium,FALSE,Application Support team network card detected device manager today asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support motherboard issue causing random system restarts shift,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue shared folder permissions seem to changed since last week,Network,Network Drive,Low,FALSE,Network Support team unable to save files to team network drive reboot need help quickly.,Network,Network Drive,Low,FALSE,Network Support bottom laptop hot to touch comfortably since morning,Hardware,Overheating,Critical,FALSE,Hardware Support installation prerequisites met error message today assist.,Software,Software Install,Medium,TRUE,Application Support hard drive making clicking noises suspect failure try to work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support dual monitor setup stopped working update try to work urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help laptop booting stuck black screen urgently needed thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support enterprise wifi authentication failing repeatedly thanks.,Network,WiFi Issue,Medium,FALSE,Network Support help application requiring older framework version update,Software,Compatibility,Low,TRUE,Application Support team getting printer found error trying to print help assist.,Hardware,Printer Error,High,TRUE,Hardware Support need role-based access updated systems today,Access,Role Change,Low,FALSE,IAM Team software install stuck 99 complete since last week fix this.,Software,Software Install,Medium,FALSE,Application Support power adapter connected battery charging urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support getting connection blocked firewall error message help urgent.,Network,Firewall Block,Critical,FALSE,Network Support cumulative update failing to install windows afternoon need help quickly.,Software,Update Problem,Medium,FALSE,Application Support msi installer failing unknown error code affecting work urgent.,Software,Software Install,Medium,TRUE,Application Support corporate proxy blocking legitimate business websites try to work,Network,Proxy Error,Low,TRUE,Network Support license expiration affecting account access affecting work,Access,Account Expired,High,FALSE,IAM Team help setup wizard closes unexpectedly installation since morning fix this.,Software,Software Install,Medium,TRUE,Application Support software installation failing insufficient privileges error need assistance thanks.,Software,Software Install,Medium,FALSE,Application Support help need permission to access confidential documents today fix this.,Access,Access Request,Low,TRUE,IAM Team browser tabs crashing memory error affecting work,Software,Application Crash,High,FALSE,Application Support multi-factor authentication keeps failing repeatedly today urgent.,Access,MFA Problem,Medium,FALSE,IAM Team team default settings causing issues need custom configuration reboot urgent.,Software,Configuration,Low,FALSE,Application Support laptop booting stuck black screen since yesterday thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support job function change requiring new permissions shift,Access,Role Change,Low,FALSE,IAM Team legacy application running updated os need assistance,Software,Compatibility,High,FALSE,Application Support high disk usage application affecting system help,Software,Performance,Medium,TRUE,Application Support support team wireless connection dropping randomly throughout day since morning fix this.,Network,WiFi Issue,Medium,TRUE,Network Support application running slow taking long time to respond afternoon fix this.,Software,Performance,Low,FALSE,Application Support laptop getting extremely hot normal usage since yesterday asap.,Hardware,Overheating,Low,TRUE,Hardware Support single sign-on redirect loop preventing access today need help quickly.,Access,Login Failure,High,TRUE,IAM Team ntfs permissions preventing file access afternoon urgent.,Access,Permission Issue,High,FALSE,IAM Team motherboard issue causing random system restarts since yesterday fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support registry settings need to modified app help urgent.,Software,Configuration,Low,TRUE,Application Support help mouse cursor jumping around randomly screen need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot access account showing authentication failure try to work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team word document causing application to freeze shift need help quickly.,Software,Application Crash,High,FALSE,Application Support support team cpu temperature reaching dangerous levels according to monitoring try to work assist.,Hardware,Overheating,Critical,FALSE,Hardware Support support team laptop booting stuck black screen update thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help document showing corrupted cannot recovered urgently needed,Software,Data Loss,Critical,FALSE,Application Support thermal throttling reducing computer performance since last week urgent.,Hardware,Overheating,Low,TRUE,Hardware Support application installation blocked windows defender firewall affecting work fix this.,Network,Firewall Block,High,TRUE,Network Support getting account expired message trying to login today assist.,Access,Account Expired,High,FALSE,IAM Team laptop keeps freezing randomly normal work fix this.,Hardware,Laptop Issue,Low,FALSE,Hardware Support permission denied trying to save file to location help,Access,Permission Issue,High,TRUE,IAM Team irql_not_less_or_equal blue screen error help need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support external display showing wrong aspect ratio help fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting license activation failed error code 0xc004c003 since morning urgent.,Software,License Issue,High,FALSE,Application Support issue internal dns records updating properly reboot,Network,DNS Problem,Low,FALSE,Network Support application incompatible installed programs since morning,Software,Compatibility,Low,FALSE,Application Support help powerpoint closing unexpectedly presentation affecting work assist.,Software,Application Crash,High,FALSE,Application Support data corruption project files cannot open urgently needed urgent.,Software,Data Loss,Critical,FALSE,Application Support laptop suddenly shut turn back,Hardware,Laptop Issue,Medium,FALSE,Hardware Support database showing corruption errors startup need assistance asap.,Software,Data Loss,Critical,FALSE,Application Support support team domain name resolution failing intermittently shift assist.,Network,DNS Problem,Medium,TRUE,Network Support team application running slow taking long time to respond help asap.,Software,Performance,Medium,FALSE,Application Support default settings causing issues need custom configuration help assist.,Software,Configuration,Low,TRUE,Application Support share permissions allowing write access update need help quickly.,Access,Permission Issue,High,FALSE,IAM Team help unsaved work lost due to unexpected application crash shift,Software,Data Loss,Critical,FALSE,Application Support graphics rendering causing application slowdown reboot,Software,Performance,Critical,FALSE,Application Support blue screen appearing randomly different error codes urgently needed,Hardware,Blue Screen,High,TRUE,Hardware Support help getting nxdomain error valid websites since morning fix this.,Network,DNS Problem,Low,TRUE,Network Support support team laptop wifi extremely slow compared to colleagues shift need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support corporate firewall preventing software update download since last week thanks.,Network,Firewall Block,Critical,FALSE,Network Support help high disk usage application affecting system urgently needed urgent.,Software,Performance,High,FALSE,Application Support heat sink seems clogged dust today asap.,Hardware,Overheating,Low,TRUE,Hardware Support graphics card failure causing display artifacts since yesterday need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team cumulative update failing to install windows reboot asap.,Software,Update Problem,Medium,FALSE,Application Support usb keyboard recognized computer shift,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support cannot access shared network drive getting access denied urgently needed,Network,Network Drive,Low,TRUE,Network Support getting error network path found trying to open shared folder since yesterday asap.,Network,Network Drive,Low,FALSE,Network Support help application incompatible installed programs affecting work thanks.,Software,Compatibility,High,FALSE,Application Support user account disabled due to inactivity period,Access,Account Expired,Medium,FALSE,IAM Team program designed version windows need assistance fix this.,Software,Compatibility,Critical,FALSE,Application Support team network storage accessible from workstation urgently needed asap.,Network,Network Drive,Low,FALSE,Network Support team security patch installation getting stuck update,Software,Update Problem,Medium,FALSE,Application Support bsod memory management error keeps occurring shift urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support issue wireless connection dropping randomly throughout day since yesterday need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support got blue screen death error code critical_process_died since morning need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support previous role access needs to revoked need assistance thanks.,Access,Role Change,Low,TRUE,IAM Team help photoshop crashing error applying filters today fix this.,Software,Application Crash,High,FALSE,Application Support support team laptop overheating automatically shutting update need help quickly.,Hardware,Overheating,Medium,TRUE,Hardware Support login korte parchina,Access,MFA Problem,Medium,TRUE,IAM Team issue data synchronization causing file conflicts since last week asap.,Software,Data Loss,Critical,FALSE,Application Support printer showing paper jam error paper visible try to work urgent.,Hardware,Printer Error,High,TRUE,Hardware Support issue cannot access shared network drive getting access denied affecting work urgent.,Network,Network Drive,Low,FALSE,Network Support team ntfs permissions preventing file access update thanks.,Access,Permission Issue,High,FALSE,IAM Team getting connection blocked firewall error message since morning thanks.,Network,Firewall Block,Medium,FALSE,Network Support credential manager saving login information affecting work,Access,Login Failure,High,FALSE,IAM Team software deployment package corrupted download since yesterday,Software,Software Install,Medium,FALSE,Application Support team word document causing application to freeze afternoon assist.,Software,Application Crash,High,TRUE,Application Support getting account disabled error trying to login shift need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team help cannot access external websites due to proxy configuration issue help urgent.,Network,Proxy Error,Low,TRUE,Network Support team application installation blocked windows defender firewall since morning,Network,Firewall Block,Critical,FALSE,Network Support corporate firewall preventing software update download afternoon assist.,Network,Firewall Block,High,FALSE,Network Support issue multi-factor authentication keeps failing repeatedly shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team help trackpad gestures working laptop help,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team feature update breaking existing applications since morning,Software,Update Problem,Medium,FALSE,Application Support password expired cannot set new one affecting work thanks.,Access,Account Expired,High,TRUE,IAM Team mobile computer battery holding charge need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue vpn client shows authentication failed error try to login update asap.,Network,VPN Connection,High,TRUE,Network Support getting invalid username password error repeatedly need assistance,Access,Login Failure,High,FALSE,IAM Team team wifi password prompt keeps appearing even entering correct password help,Network,WiFi Issue,Medium,FALSE,Network Support internet connection timing frequently affecting work fix this.,Network,Internet Slow,Medium,TRUE,Network Support account locked multiple failed login attempts update fix this.,Access,Account Unlock,Medium,TRUE,IAM Team shared folder permissions seem to changed shift,Network,Network Drive,Low,FALSE,Network Support team keyboard keys working properly keys stuck since yesterday thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team office wifi keeps disconnecting laptop every 10 minutes afternoon fix this.,Network,WiFi Issue,Medium,FALSE,Network Support team display resolution cannot changed external monitor shift asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue account lease expired cloud system today assist.,Access,Account Expired,Critical,FALSE,IAM Team laptop keeps freezing randomly normal work since last week thanks.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support mapped network drive showing disconnected update fix this.,Network,Network Drive,Low,FALSE,Network Support issue 32-bit software working 64-bit system properly update thanks.,Software,Compatibility,Low,FALSE,Application Support support team battery calibration seems incorrect shift assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team database showing corruption errors startup urgently needed fix this.,Software,Data Loss,Critical,FALSE,Application Support need access to shared folder new project update thanks.,Access,Access Request,Low,FALSE,IAM Team system crashing bsod multiple times today update thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support issue password reset link working showing expired error today assist.,Access,Password Reset,Medium,TRUE,IAM Team temporary account access period lapsed try to work,Access,Account Expired,Medium,FALSE,IAM Team support team corporate firewall preventing software update download need assistance asap.,Network,Firewall Block,High,FALSE,Network Support issue getting invalid username password error repeatedly afternoon,Access,Login Failure,High,TRUE,IAM Team help chrome browser crashing unexpectedly multiple times urgent.,Software,Application Crash,High,FALSE,Application Support team biometric login recognizing fingerprint try to work thanks.,Access,Login Failure,High,FALSE,IAM Team account lease expired cloud system try to work asap.,Access,Account Expired,Critical,FALSE,IAM Team feature update breaking existing applications need assistance fix this.,Software,Update Problem,Medium,TRUE,Application Support issue share permissions allowing write access need assistance,Access,Permission Issue,High,FALSE,IAM Team files disappeared from shared folder sync since morning,Software,Data Loss,Critical,FALSE,Application Support acl permissions need to updated access afternoon assist.,Access,Permission Issue,High,FALSE,IAM Team support team fan running full speed constantly noisy reboot urgent.,Hardware,Overheating,Critical,FALSE,Hardware Support issue data synchronization causing file conflicts try to work assist.,Software,Data Loss,Critical,FALSE,Application Support help getting invalid otp error even correct code affecting work thanks.,Access,MFA Problem,Medium,TRUE,IAM Team firewall exception rule working expected try to work,Network,Firewall Block,Low,TRUE,Network Support cannot connect to corporate wireless network try to work thanks.,Network,WiFi Issue,Medium,FALSE,Network Support registry settings need to modified app try to work asap.,Software,Configuration,Low,TRUE,Application Support powerpoint closing unexpectedly presentation reboot asap.,Software,Application Crash,High,FALSE,Application Support team laptop battery draining fast barely lasts hour affecting work need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support print jobs getting stuck queue printing since last week assist.,Hardware,Printer Error,High,FALSE,Hardware Support issue xml config file syntax error preventing startup reboot urgent.,Software,Configuration,Low,TRUE,Application Support user account disabled due to inactivity period help need help quickly.,Access,Account Expired,Low,TRUE,IAM Team issue xml config file syntax error preventing startup affecting work assist.,Software,Configuration,Low,FALSE,Application Support help account validity period ended today help need help quickly.,Access,Account Expired,Critical,FALSE,IAM Team multi-factor authentication keeps failing repeatedly urgently needed urgent.,Access,MFA Problem,Medium,TRUE,IAM Team login session expiring immediately signing shift fix this.,Access,Login Failure,High,FALSE,IAM Team help need to reset password expired today urgent.,Access,Password Reset,High,TRUE,IAM Team position change affecting system authorizations urgently needed assist.,Access,Role Change,Low,FALSE,IAM Team team insufficient privileges to install software machine afternoon thanks.,Access,Permission Issue,High,TRUE,IAM Team need access to shared folder new project help assist.,Access,Access Request,Low,FALSE,IAM Team cannot check updates getting connection error asap.,Software,Update Problem,Medium,FALSE,Application Support support team requesting elevated privileges software installation reboot need help quickly.,Access,Access Request,Low,FALSE,IAM Team document showing corrupted cannot recovered,Software,Data Loss,Critical,FALSE,Application Support help laptop overheating automatically shutting update assist.,Hardware,Overheating,High,FALSE,Hardware Support unsaved work lost due to unexpected application crash reboot fix this.,Software,Data Loss,Critical,FALSE,Application Support user account showing locked active directory need assistance,Access,Account Unlock,Medium,TRUE,IAM Team help getting proxy authentication required popup repeatedly shift thanks.,Network,Proxy Error,Low,TRUE,Network Support monitor backlight flickering intermittently today thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support usb keyboard recognized computer thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue password expired cannot set new one update thanks.,Access,Account Expired,Low,TRUE,IAM Team team windows crashed kernel_security_check_failure error try to work asap.,Hardware,Blue Screen,High,TRUE,Hardware Support issue user account disabled due to inactivity period affecting work urgent.,Access,Account Expired,High,FALSE,IAM Team team laptop overheating automatically shutting urgently needed assist.,Hardware,Overheating,High,TRUE,Hardware Support need help configuring email client settings correctly reboot fix this.,Software,Configuration,Low,FALSE,Application Support issue laptop keeps freezing randomly normal work since yesterday need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support connection unstable keeps dropping packets affecting work,Network,Internet Slow,Medium,TRUE,Network Support help secondary dns server responding to queries today urgent.,Network,DNS Problem,Low,FALSE,Network Support software deployment package corrupted download shift fix this.,Software,Software Install,Medium,FALSE,Application Support ini configuration file incorrect parameters reboot need help quickly.,Software,Configuration,Low,FALSE,Application Support team security patch installation getting stuck since morning asap.,Software,Update Problem,Medium,FALSE,Application Support support team files disappeared from shared folder sync afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support environment variables set correctly application reboot thanks.,Software,Configuration,Low,FALSE,Application Support issue firewall exception rule working expected reboot assist.,Network,Firewall Block,High,FALSE,Network Support password reset korte hobe,Access,Account Unlock,Medium,TRUE,IAM Team issue mapped network drive showing disconnected try to work fix this.,Network,Network Drive,Low,FALSE,Network Support issue cannot connect to vpn since morning keeps timing try to work,Network,VPN Connection,High,TRUE,Network Support vpn working fine yesterday today connect reboot assist.,Network,VPN Connection,High,FALSE,Network Support corporate firewall preventing software update download shift,Network,Firewall Block,Critical,FALSE,Network Support getting limited connectivity error wifi since morning help,Network,WiFi Issue,Medium,FALSE,Network Support single sign-on redirect loop preventing access shift fix this.,Access,Login Failure,High,FALSE,IAM Team proxy auto-detection failing browser update asap.,Network,Proxy Error,Low,FALSE,Network Support issue cannot connect to corporate wireless network update need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support support team cannot access certain ports due to firewall restrictions since yesterday need help quickly.,Network,Firewall Block,Medium,FALSE,Network Support issue file access rights seem to revoked shift asap.,Access,Permission Issue,High,FALSE,IAM Team support team keyboard backlight turning reboot fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team network drive showing file explorer afternoon,Network,Network Drive,Low,FALSE,Network Support printer showing paper jam error paper visible since morning,Hardware,Printer Error,High,TRUE,Hardware Support help cannot login to system even correct credentials need assistance,Access,Login Failure,High,TRUE,IAM Team screen flickering issue work laptop urgently needed thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue mapped network drive showing disconnected since morning fix this.,Network,Network Drive,Low,TRUE,Network Support teamviewer connection failing timeout error help,Network,Remote Access,Critical,FALSE,Network Support receiving otp registered mobile number need assistance urgent.,Access,MFA Problem,Medium,TRUE,IAM Team irql_not_less_or_equal blue screen error need assistance asap.,Hardware,Blue Screen,High,FALSE,Hardware Support password reset questions accepting answers urgently needed asap.,Access,Password Reset,Medium,TRUE,IAM Team issue external monitor detected laptop reboot need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team unable to establish secure connection to corporate vpn need help quickly.,Network,VPN Connection,High,TRUE,Network Support team slow query performance database application affecting work fix this.,Software,Performance,Low,TRUE,Application Support support team remote desktop shows black screen connection,Network,Remote Access,High,TRUE,Network Support cannot establish remote session to server maintenance need assistance assist.,Network,Remote Access,Low,FALSE,Network Support team network storage accessible from workstation reboot,Network,Network Drive,Low,FALSE,Network Support hdmi monitor showing signal message fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support print jobs getting stuck queue printing afternoon asap.,Hardware,Printer Error,High,TRUE,Hardware Support issue lost access to mfa device cannot authenticate update need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team password expired cannot set new one since last week assist.,Access,Account Expired,Critical,FALSE,IAM Team support team internet speed slow today pages taking forever to load today need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support proxy auto-detection failing browser since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support mfa push notification reaching mobile app today,Access,MFA Problem,Medium,TRUE,IAM Team corporate proxy blocking legitimate business websites since last week asap.,Network,Proxy Error,Low,TRUE,Network Support registry settings need to modified app update fix this.,Software,Configuration,Low,TRUE,Application Support powerpoint closing unexpectedly presentation shift,Software,Application Crash,High,FALSE,Application Support getting nxdomain error valid websites afternoon asap.,Network,DNS Problem,Critical,FALSE,Network Support support team latest patch causing compatibility issues software try to work urgent.,Software,Update Problem,Medium,FALSE,Application Support help incompatible dll files causing application errors try to work urgent.,Software,Compatibility,Medium,TRUE,Application Support proxy server refusing connections port 8080 update assist.,Network,Proxy Error,Low,TRUE,Network Support screen flickering issue work laptop afternoon urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support need permission to access confidential documents today need help quickly.,Access,Access Request,Low,TRUE,IAM Team support team unable to save files to team network drive need assistance asap.,Network,Network Drive,Low,FALSE,Network Support dns query timeouts causing browsing issues today asap.,Network,DNS Problem,Critical,FALSE,Network Support system_service_exception causing windows to crash today,Hardware,Blue Screen,High,TRUE,Hardware Support web pages loading extremely slowly browsers fix this.,Network,Internet Slow,Medium,TRUE,Network Support issue proxy server refusing connections port 8080 reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support support team permission denied trying to save file to location affecting work asap.,Access,Permission Issue,High,FALSE,IAM Team team external monitor detected laptop urgently needed,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team windows update keeps failing error 0x80070002 since morning asap.,Software,Update Problem,Medium,TRUE,Application Support high disk usage application affecting system since last week asap.,Software,Performance,Medium,FALSE,Application Support need access to shared folder new project shift need help quickly.,Access,Access Request,Low,TRUE,IAM Team team cannot access external websites due to proxy configuration issue since morning assist.,Network,Proxy Error,Low,TRUE,Network Support keyboard typing wrong characters keys since yesterday fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support sms two-factor codes delivered since yesterday asap.,Access,MFA Problem,Medium,FALSE,IAM Team help domain login failing trust relationship error update fix this.,Access,Login Failure,High,TRUE,IAM Team accidental data deletion from shared drive help fix this.,Software,Data Loss,Critical,FALSE,Application Support network latency extremely high cannot use video conferencing update asap.,Network,Internet Slow,Medium,FALSE,Network Support second monitor keeps going black every minutes need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support dual monitor setup stopped working update since yesterday asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support keyboard typing wrong characters keys afternoon need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support internet keeps buffering important client calls try to work fix this.,Network,Internet Slow,Medium,FALSE,Network Support receiving otp registered mobile number since yesterday urgent.,Access,MFA Problem,Medium,TRUE,IAM Team support team application crashes stopped working error afternoon,Software,Application Crash,High,FALSE,Application Support system thermal warning appearing frequently assist.,Hardware,Overheating,High,TRUE,Hardware Support team keyboard keys working properly keys stuck since yesterday urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support network throughput severely degraded today today thanks.,Network,Internet Slow,Medium,TRUE,Network Support software update downloaded install properly try to work thanks.,Software,Update Problem,Medium,TRUE,Application Support issue keyboard backlight turning affecting work fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot connect to corporate wireless network today fix this.,Network,WiFi Issue,Medium,FALSE,Network Support getting error network path found trying to open shared folder reboot,Network,Network Drive,Low,TRUE,Network Support laptop overheating automatically shutting since morning asap.,Hardware,Overheating,High,FALSE,Hardware Support getting nxdomain error valid websites assist.,Network,DNS Problem,Critical,FALSE,Network Support windows crashed kernel_security_check_failure error update thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support help system rebooting automatically blue screen error reboot fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support account locked multiple failed login attempts need assistance thanks.,Access,Account Unlock,Medium,TRUE,IAM Team account locked message appearing login screen since morning thanks.,Access,Account Unlock,Medium,TRUE,IAM Team need elevated permissions to complete task need assistance,Access,Permission Issue,High,FALSE,IAM Team legacy application running updated os afternoon,Software,Compatibility,Medium,FALSE,Application Support external display showing wrong aspect ratio urgently needed need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support multi-factor authentication keeps failing repeatedly afternoon thanks.,Access,MFA Problem,Medium,TRUE,IAM Team team need vpn access to work remotely from home urgently needed urgent.,Access,Access Request,Low,FALSE,IAM Team support team domain login failing trust relationship error today,Access,Login Failure,High,TRUE,IAM Team graphics card failure causing display artifacts since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop battery draining fast barely lasts hour try to work thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support download speed dropped significantly since afternoon shift fix this.,Network,Internet Slow,Medium,TRUE,Network Support team share permissions allowing write access since last week thanks.,Access,Permission Issue,High,TRUE,IAM Team forgot password cannot login to account reboot thanks.,Access,Password Reset,High,TRUE,IAM Team password reset questions accepting answers since morning thanks.,Access,Password Reset,Medium,TRUE,IAM Team latest patch causing compatibility issues software affecting work thanks.,Software,Update Problem,Medium,FALSE,Application Support help proxy settings application need to configured,Software,Configuration,Low,FALSE,Application Support floating license available seats occupied shift,Software,License Issue,High,FALSE,Application Support system_service_exception causing windows to crash urgently needed need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support internal sites accessible name afternoon thanks.,Network,DNS Problem,Critical,FALSE,Network Support team display resolution cannot changed external monitor since morning asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team cannot login to system even correct credentials need assistance urgent.,Access,Login Failure,High,TRUE,IAM Team system crashing bsod multiple times today try to work,Hardware,Blue Screen,High,FALSE,Hardware Support help 32-bit software working 64-bit system properly,Software,Compatibility,High,FALSE,Application Support internal sites accessible name since last week,Network,DNS Problem,Low,FALSE,Network Support browser showing proxy server connection error update assist.,Network,Proxy Error,Low,TRUE,Network Support mfa setup working cannot complete registration shift assist.,Access,MFA Problem,Medium,TRUE,IAM Team team workstation laptop experiencing random restarts afternoon assist.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support support team previous role access needs to revoked since last week asap.,Access,Role Change,Low,FALSE,IAM Team team remote access session keeps getting disconnected need assistance asap.,Network,Remote Access,Low,FALSE,Network Support database showing corruption errors startup urgently needed asap.,Software,Data Loss,Critical,FALSE,Application Support support team network latency extremely high cannot use video conferencing today need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support smart card authentication failing login since yesterday asap.,Access,Login Failure,High,TRUE,IAM Team sso login working showing authentication error since morning need help quickly.,Access,Login Failure,High,FALSE,IAM Team floating license available seats occupied need assistance thanks.,Software,License Issue,High,TRUE,Application Support temporary assignment needs additional access affecting work fix this.,Access,Role Change,Low,FALSE,IAM Team ini configuration file incorrect parameters update asap.,Software,Configuration,Low,FALSE,Application Support help getting connection blocked firewall error message since last week fix this.,Network,Firewall Block,Low,FALSE,Network Support getting nxdomain error valid websites since last week urgent.,Network,DNS Problem,High,FALSE,Network Support issue getting account disabled error trying to login update need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team share permissions allowing write access today urgent.,Access,Permission Issue,High,TRUE,IAM Team team multifunction printer scanner working need assistance,Hardware,Printer Error,High,TRUE,Hardware Support help mouse scroll wheel working anymore urgently needed fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help need access to production environment deployment since morning asap.,Access,Access Request,Low,FALSE,IAM Team service account locked affecting application access afternoon,Access,Account Unlock,Medium,TRUE,IAM Team need vpn access to work remotely from home since last week need help quickly.,Access,Access Request,Low,FALSE,IAM Team support team ventilation ports blocked causing overheating assist.,Hardware,Overheating,Low,TRUE,Hardware Support transferred to new team need access to resources afternoon urgent.,Access,Role Change,Low,FALSE,IAM Team team cannot check updates getting connection error affecting work asap.,Software,Update Problem,Medium,FALSE,Application Support application incompatible installed programs try to work fix this.,Software,Compatibility,High,FALSE,Application Support application installation blocked windows defender firewall since yesterday thanks.,Network,Firewall Block,Critical,FALSE,Network Support team software conflict causing applications to malfunction since morning assist.,Software,Compatibility,High,FALSE,Application Support memory leak causing application to consume ram help,Software,Performance,Critical,FALSE,Application Support team office wifi keeps disconnecting laptop every 10 minutes try to work,Network,WiFi Issue,Medium,FALSE,Network Support issue network latency extremely high cannot use video conferencing reboot thanks.,Network,Internet Slow,Medium,TRUE,Network Support team trial version expired license purchased thanks.,Software,License Issue,High,TRUE,Application Support wifi password prompt keeps appearing even entering correct password help fix this.,Network,WiFi Issue,Medium,FALSE,Network Support bandwidth seems throttled slow response times since morning thanks.,Network,Internet Slow,Medium,TRUE,Network Support performance degraded significantly recent update since last week,Software,Performance,Critical,FALSE,Application Support team portable computer keyboard functioning properly affecting work thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support application preferences saving properly assist.,Software,Configuration,Low,TRUE,Application Support support team laptop charging battery icon shows red since last week need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support inkjet printer recognizing ink cartridges reboot,Hardware,Printer Error,High,TRUE,Hardware Support unable to save files to team network drive afternoon asap.,Network,Network Drive,Low,TRUE,Network Support issue shared drive keeps disconnecting randomly throughout day since morning assist.,Network,Network Drive,Low,FALSE,Network Support help adobe license showing expired even though active shift need help quickly.,Software,License Issue,High,FALSE,Application Support network drive access extremely slow files open reboot,Network,Network Drive,Low,TRUE,Network Support monitor screen showing horizontal lines flickering today assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support inkjet printer recognizing ink cartridges since last week need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support help cannot install new software package getting error 1603 asap.,Software,Software Install,Medium,FALSE,Application Support support team account status showing expired system since morning thanks.,Access,Account Unlock,Medium,TRUE,IAM Team team software conflict causing applications to malfunction urgently needed asap.,Software,Compatibility,Critical,FALSE,Application Support support team proxy pac file loading correctly update,Network,Proxy Error,Low,FALSE,Network Support support team inbound connection blocked host firewall try to work urgent.,Network,Firewall Block,Critical,FALSE,Network Support issue graphics card failure causing display artifacts afternoon asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team laptop booting stuck black screen help fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support domain login failing trust relationship error since yesterday asap.,Access,Login Failure,High,FALSE,IAM Team team file version history showing previous versions shift assist.,Software,Data Loss,Critical,FALSE,Application Support help need role-based access updated systems need assistance urgent.,Access,Role Change,Low,TRUE,IAM Team page_fault_in_nonpaged_area system crash since morning asap.,Hardware,Blue Screen,High,FALSE,Hardware Support issue shared folder permissions seem to changed need assistance,Network,Network Drive,Low,TRUE,Network Support floating license available seats occupied urgently needed fix this.,Software,License Issue,High,FALSE,Application Support help account status showing expired system update,Access,Account Unlock,Medium,FALSE,IAM Team mfa setup working cannot complete registration since morning,Access,MFA Problem,Medium,FALSE,IAM Team getting error network path found trying to open shared folder since last week assist.,Network,Network Drive,Low,FALSE,Network Support network drive access extremely slow files open try to work,Network,Network Drive,Low,FALSE,Network Support support team need to reset password expired today need assistance need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team wifi shows connected internet access device affecting work,Network,WiFi Issue,Medium,FALSE,Network Support laptop wifi extremely slow compared to colleagues update,Network,WiFi Issue,Medium,TRUE,Network Support user account showing locked active directory,Access,Account Unlock,Medium,TRUE,IAM Team battery calibration seems incorrect afternoon thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support file access rights seem to revoked since morning need help quickly.,Access,Permission Issue,High,FALSE,IAM Team issue teams application keeps closing randomly reboot asap.,Software,Application Crash,High,TRUE,Application Support proxy server refusing connections port 8080 need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help internet connection timing frequently afternoon fix this.,Network,Internet Slow,Medium,TRUE,Network Support support team account locked multiple failed login attempts assist.,Access,Account Unlock,Medium,TRUE,IAM Team team rdp connection refused remote computer try to work thanks.,Network,Remote Access,Low,TRUE,Network Support network latency extremely high cannot use video conferencing since yesterday assist.,Network,Internet Slow,Medium,FALSE,Network Support battery calibration seems incorrect since yesterday thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support contractor account expired needs extension update need help quickly.,Access,Account Expired,Low,FALSE,IAM Team account locked message appearing login screen urgently needed fix this.,Access,Account Unlock,Medium,FALSE,IAM Team issue proxy settings seem to changed cannot browse internet since yesterday,Network,Proxy Error,Low,FALSE,Network Support latest patch causing compatibility issues software affecting work asap.,Software,Update Problem,Medium,TRUE,Application Support password reset questions accepting answers assist.,Access,Password Reset,Critical,FALSE,IAM Team help application running slow taking long time to respond reboot asap.,Software,Performance,Critical,FALSE,Application Support issue monitor backlight flickering intermittently shift thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue external display showing wrong aspect ratio reboot urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support applications cannot connect corporate proxy afternoon,Network,Proxy Error,Low,FALSE,Network Support issue user profile locked due to inactivity timeout reboot thanks.,Access,Account Unlock,Medium,TRUE,IAM Team support team contractor account expired needs extension urgently needed,Access,Account Expired,Low,FALSE,IAM Team outlook keeps crashing try to open emails shift,Software,Application Crash,High,FALSE,Application Support support team getting error vpn server responding trying to connect remotely need assistance thanks.,Network,VPN Connection,High,FALSE,Network Support en phone ku otp varala,Access,Login Failure,High,TRUE,IAM Team getting access denied error trying to open folder since morning urgent.,Access,Permission Issue,High,FALSE,IAM Team support team account validity period ended today since morning thanks.,Access,Account Expired,Low,TRUE,IAM Team service account certificate expired,Access,Account Expired,Low,FALSE,IAM Team help document showing corrupted cannot recovered urgently needed need help quickly.,Software,Data Loss,Critical,FALSE,Application Support service account locked affecting application access update asap.,Access,Account Unlock,Medium,TRUE,IAM Team mobile computer battery holding charge reboot fix this.,Hardware,Laptop Issue,Low,TRUE,Hardware Support keyboard backlight turning need assistance thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support ssd detected bios possible drive failure need assistance asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team service account locked affecting application access affecting work,Access,Account Unlock,Medium,TRUE,IAM Team help corporate vpn disconnecting frequently calls since yesterday need help quickly.,Network,VPN Connection,High,FALSE,Network Support unable to establish secure connection to corporate vpn try to work assist.,Network,VPN Connection,High,TRUE,Network Support system rebooting automatically blue screen error urgently needed,Hardware,Blue Screen,High,TRUE,Hardware Support issue database showing corruption errors startup since yesterday assist.,Software,Data Loss,Critical,FALSE,Application Support support team biometric authentication failing device help,Access,MFA Problem,Medium,TRUE,IAM Team remote desktop shows black screen connection try to work assist.,Network,Remote Access,Medium,TRUE,Network Support support team internet keeps buffering important client calls urgent.,Network,Internet Slow,Medium,FALSE,Network Support issue adobe license showing expired even though active affecting work urgent.,Software,License Issue,High,FALSE,Application Support internet keeps buffering important client calls affecting work need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support issue hdmi monitor showing signal message need assistance,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue job function change requiring new permissions affecting work thanks.,Access,Role Change,Low,FALSE,IAM Team requesting access to specific application role update fix this.,Access,Access Request,Low,FALSE,IAM Team domain login failing trust relationship error today need help quickly.,Access,Login Failure,High,TRUE,IAM Team temporary account access period lapsed urgently needed asap.,Access,Account Expired,Low,TRUE,IAM Team issue group policy restricting application execution help urgent.,Access,Permission Issue,High,TRUE,IAM Team issue service account certificate expired affecting work,Access,Account Expired,Low,FALSE,IAM Team support team cannot establish remote session to server maintenance reboot asap.,Network,Remote Access,High,TRUE,Network Support team domain name resolution failing intermittently since morning asap.,Network,DNS Problem,High,TRUE,Network Support connection unstable keeps dropping packets today need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support chrome browser crashing unexpectedly multiple times since morning need help quickly.,Software,Application Crash,High,FALSE,Application Support high disk usage application affecting system shift assist.,Software,Performance,Critical,FALSE,Application Support support team graphics card failure causing display artifacts today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account suspended due to security policy violation urgently needed fix this.,Access,Account Unlock,Medium,TRUE,IAM Team system thermal warning appearing frequently try to work need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support issue getting limited connectivity error wifi since morning urgent.,Network,WiFi Issue,Medium,FALSE,Network Support dns server responding error browsers since morning assist.,Network,DNS Problem,Low,FALSE,Network Support mouse cursor jumping around randomly screen try to work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help getting invalid username password error repeatedly affecting work fix this.,Access,Login Failure,High,TRUE,IAM Team authenticator app generating valid codes need assistance,Access,MFA Problem,Medium,TRUE,IAM Team performance degraded significantly recent update update thanks.,Software,Performance,Critical,FALSE,Application Support help network printer responding to print commands today assist.,Hardware,Printer Error,High,FALSE,Hardware Support application crashes stopped working error help fix this.,Software,Application Crash,High,TRUE,Application Support subscription license showing expired status need assistance fix this.,Software,License Issue,High,FALSE,Application Support keyboard keys working properly keys stuck help assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support credential manager saving login information since yesterday asap.,Access,Login Failure,High,FALSE,IAM Team role changed to manager need updated access rights affecting work asap.,Access,Role Change,Low,TRUE,IAM Team help bandwidth seems throttled slow response times urgently needed fix this.,Network,Internet Slow,Medium,TRUE,Network Support getting connection blocked firewall error message help thanks.,Network,Firewall Block,Medium,FALSE,Network Support team laptop overheating automatically shutting reboot thanks.,Hardware,Overheating,Critical,FALSE,Hardware Support ventilation ports blocked causing overheating since last week,Hardware,Overheating,Low,TRUE,Hardware Support help corporate firewall preventing software update download today thanks.,Network,Firewall Block,Critical,FALSE,Network Support remote vpn access working from home network try to work need help quickly.,Network,VPN Connection,High,TRUE,Network Support configuration file seems corrupted application start help need help quickly.,Software,Configuration,Low,FALSE,Application Support application running slow taking long time to respond affecting work,Software,Performance,Medium,TRUE,Application Support issue cannot connect to corporate wireless network help asap.,Network,WiFi Issue,Medium,FALSE,Network Support help sound card producing distorted audio output reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help files disappeared from shared folder sync update need help quickly.,Software,Data Loss,Critical,FALSE,Application Support issue getting invalid username password error repeatedly try to work assist.,Access,Login Failure,High,TRUE,IAM Team system rebooting automatically blue screen error afternoon,Hardware,Blue Screen,High,TRUE,Hardware Support system crashing bsod multiple times today urgently needed asap.,Hardware,Blue Screen,High,FALSE,Hardware Support dual monitor setup stopped working update urgently needed urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support document showing corrupted cannot recovered shift urgent.,Software,Data Loss,Critical,FALSE,Application Support team file version history showing previous versions urgently needed,Software,Data Loss,Critical,FALSE,Application Support need permission to access confidential documents thanks.,Access,Access Request,Low,TRUE,IAM Team new software compatible current windows version since morning need help quickly.,Software,Compatibility,High,FALSE,Application Support cpu fan failure causing processor overheating since morning assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support unable to establish secure connection to corporate vpn update asap.,Network,VPN Connection,High,FALSE,Network Support password change required form submitting since yesterday,Access,Password Reset,Low,TRUE,IAM Team cannot install new software package getting error 1603 since morning fix this.,Software,Software Install,Medium,FALSE,Application Support promoted to team lead requesting elevated permissions thanks.,Access,Role Change,Low,FALSE,IAM Team support team account locked multiple failed login attempts since morning need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team help temporary assignment needs additional access since last week urgent.,Access,Role Change,Low,FALSE,IAM Team support team getting account expired message trying to login need assistance asap.,Access,Account Expired,High,TRUE,IAM Team usb ports providing power to devices reboot thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help printer showing paper jam error paper visible since morning,Hardware,Printer Error,High,TRUE,Hardware Support cumulative update failing to install windows reboot assist.,Software,Update Problem,Medium,TRUE,Application Support need access to shared folder new project need assistance thanks.,Access,Access Request,Low,FALSE,IAM Team accidental data deletion from shared drive update assist.,Software,Data Loss,Critical,FALSE,Application Support domain login failing trust relationship error help assist.,Access,Login Failure,High,FALSE,IAM Team getting account expired message trying to login update,Access,Account Expired,Medium,TRUE,IAM Team domain password policy forcing expiration try to work need help quickly.,Access,Account Expired,Low,TRUE,IAM Team support team battery calibration seems incorrect,Hardware,Battery Issue,Low,FALSE,Hardware Support need role-based access updated systems help,Access,Role Change,Low,TRUE,IAM Team team printer showing offline status even though powered afternoon urgent.,Hardware,Printer Error,High,FALSE,Hardware Support printer showing paper jam error paper visible since last week thanks.,Hardware,Printer Error,High,FALSE,Hardware Support network throughput severely degraded today afternoon assist.,Network,Internet Slow,Medium,TRUE,Network Support issue browser tabs crashing memory error since morning asap.,Software,Application Crash,High,TRUE,Application Support irql_not_less_or_equal blue screen error,Hardware,Blue Screen,High,FALSE,Hardware Support outbound traffic blocked specific application try to work asap.,Network,Firewall Block,Critical,FALSE,Network Support smart card authentication failing login need assistance,Access,Login Failure,High,TRUE,IAM Team internet connection timing frequently since last week need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support data synchronization causing file conflicts urgently needed urgent.,Software,Data Loss,Critical,FALSE,Application Support help unable to change password getting policy error today assist.,Access,Password Reset,High,TRUE,IAM Team help software conflict causing applications to malfunction help urgent.,Software,Compatibility,Low,TRUE,Application Support website names resolving to use ip addresses afternoon need help quickly.,Network,DNS Problem,High,TRUE,Network Support software update downloaded install properly affecting work,Software,Update Problem,Medium,TRUE,Application Support help authenticator app generating valid codes,Access,MFA Problem,Medium,TRUE,IAM Team internet speed slow today pages taking forever to load shift assist.,Network,Internet Slow,Medium,FALSE,Network Support team portable computer keyboard functioning properly help need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support password reset link working showing expired error update thanks.,Access,Password Reset,High,TRUE,IAM Team legacy application running updated os afternoon urgent.,Software,Compatibility,High,TRUE,Application Support support team unable to establish secure connection to corporate vpn need assistance asap.,Network,VPN Connection,High,FALSE,Network Support touchpad responding to gestures clicks need assistance fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support issue browser showing proxy server connection error today asap.,Network,Proxy Error,Low,FALSE,Network Support support team service account locked affecting application access affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team software update downloaded install properly affecting work fix this.,Software,Update Problem,Medium,FALSE,Application Support software dependencies causing version conflicts since last week,Software,Compatibility,Critical,FALSE,Application Support software showing license found error startup fix this.,Software,License Issue,High,FALSE,Application Support temporary assignment needs additional access try to work urgent.,Access,Role Change,Low,FALSE,IAM Team password reset link working showing expired error afternoon fix this.,Access,Password Reset,High,TRUE,IAM Team external monitor detected laptop afternoon need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support outlook keeps crashing try to open emails thanks.,Software,Application Crash,High,FALSE,Application Support laptop booting stuck black screen help,Hardware,Laptop Issue,High,TRUE,Hardware Support help power adapter connected battery charging asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support application taking forever to load initialize help fix this.,Software,Performance,High,TRUE,Application Support wifi password prompt keeps appearing even entering correct password update fix this.,Network,WiFi Issue,Medium,FALSE,Network Support program designed version windows help fix this.,Software,Compatibility,Medium,FALSE,Application Support help setup wizard closes unexpectedly installation shift,Software,Software Install,Medium,FALSE,Application Support workstation laptop experiencing random restarts since morning need help quickly.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support issue unable to establish secure connection to corporate vpn affecting work,Network,VPN Connection,High,FALSE,Network Support ssd detected bios possible drive failure afternoon asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support credential manager saving login information update need help quickly.,Access,Login Failure,High,TRUE,IAM Team sound card producing distorted audio output today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support application crashes stopped working error asap.,Software,Application Crash,High,TRUE,Application Support team biometric authentication failing device today urgent.,Access,MFA Problem,Medium,TRUE,IAM Team team website names resolving to use ip addresses shift need help quickly.,Network,DNS Problem,High,TRUE,Network Support charging light blinking battery percentage increasing today need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support mouse buttons responding to clicks urgently needed asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support internal sites accessible name since last week assist.,Network,DNS Problem,Low,FALSE,Network Support support team firewall exception rule working expected shift,Network,Firewall Block,Critical,FALSE,Network Support keyboard keys working properly keys stuck since morning urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support vpn working fine yesterday today connect affecting work need help quickly.,Network,VPN Connection,High,FALSE,Network Support getting nxdomain error valid websites affecting work fix this.,Network,DNS Problem,Critical,FALSE,Network Support team external display showing wrong aspect ratio reboot assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support software showing license found error startup asap.,Software,License Issue,High,FALSE,Application Support wireless keyboard keeps losing connection intermittently affecting work asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support password reset link working showing expired error urgently needed thanks.,Access,Password Reset,Critical,FALSE,IAM Team need permission to access confidential documents help,Access,Access Request,Low,TRUE,IAM Team application setup cannot write to program files afternoon urgent.,Software,Software Install,Medium,FALSE,Application Support application freezing data processing since yesterday asap.,Software,Performance,High,TRUE,Application Support shared drive keeps disconnecting randomly throughout day afternoon fix this.,Network,Network Drive,Low,TRUE,Network Support issue account validity period ended today shift assist.,Access,Account Expired,Low,TRUE,IAM Team support team system_service_exception causing windows to crash urgently needed assist.,Hardware,Blue Screen,High,TRUE,Hardware Support setup wizard closes unexpectedly installation today thanks.,Software,Software Install,Medium,FALSE,Application Support team getting remote computer available error since last week urgent.,Network,Remote Access,Low,FALSE,Network Support team internal dns records updating properly try to work need help quickly.,Network,DNS Problem,Low,FALSE,Network Support group policy restricting application execution need assistance need help quickly.,Access,Permission Issue,High,TRUE,IAM Team screen flickering issue work laptop update fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support need access to shared folder new project try to work,Access,Access Request,Low,FALSE,IAM Team lost access to mfa device cannot authenticate reboot,Access,MFA Problem,Medium,FALSE,IAM Team laptop keeps freezing randomly normal work need assistance,Hardware,Laptop Issue,Low,TRUE,Hardware Support issue domain login failing trust relationship error need assistance,Access,Login Failure,High,TRUE,IAM Team help domain login failing trust relationship error since morning,Access,Login Failure,High,TRUE,IAM Team help vpn working fine yesterday today connect try to work need help quickly.,Network,VPN Connection,High,FALSE,Network Support volume license key blocked software vendor try to work thanks.,Software,License Issue,High,TRUE,Application Support help firewall blocking application from accessing network afternoon assist.,Network,Firewall Block,High,TRUE,Network Support unable to change password getting policy error since yesterday asap.,Access,Password Reset,Low,TRUE,IAM Team internet keeps buffering important client calls afternoon thanks.,Network,Internet Slow,Medium,FALSE,Network Support help network drive access extremely slow files open shift assist.,Network,Network Drive,Low,TRUE,Network Support cisco anyconnect vpn stuck connecting status since morning thanks.,Network,VPN Connection,High,TRUE,Network Support ntfs permissions preventing file access try to work urgent.,Access,Permission Issue,High,FALSE,IAM Team support team battery calibration seems incorrect help,Hardware,Battery Issue,Low,TRUE,Hardware Support help network latency extremely high cannot use video conferencing urgently needed asap.,Network,Internet Slow,Medium,TRUE,Network Support user account showing locked active directory help assist.,Access,Account Unlock,Medium,TRUE,IAM Team unable to establish secure connection to corporate vpn shift assist.,Network,VPN Connection,High,FALSE,Network Support getting account disabled error trying to login try to work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team help website names resolving to use ip addresses afternoon,Network,DNS Problem,High,TRUE,Network Support cpu fan failure causing processor overheating since yesterday urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop suddenly shut turn back need assistance asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support configuration file seems corrupted application start thanks.,Software,Configuration,Low,TRUE,Application Support mouse cursor jumping around randomly screen since morning urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team getting account disabled error trying to login try to work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue backup restoration failing critical files affecting work,Software,Data Loss,Critical,FALSE,Application Support support team browser tabs crashing memory error shift thanks.,Software,Application Crash,High,FALSE,Application Support issue external display showing wrong aspect ratio today asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help volume license key blocked software vendor shift assist.,Software,License Issue,High,FALSE,Application Support concurrent license limit exceeded error affecting work urgent.,Software,License Issue,High,FALSE,Application Support support team cannot connect to corporate wireless network afternoon fix this.,Network,WiFi Issue,Medium,FALSE,Network Support workstation laptop experiencing random restarts help assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support printer showing paper jam error paper visible try to work,Hardware,Printer Error,High,FALSE,Hardware Support issue outbound traffic blocked specific application reboot,Network,Firewall Block,Medium,TRUE,Network Support issue wifi shows connected internet access device since last week,Network,WiFi Issue,Medium,FALSE,Network Support software install stuck 99 complete since yesterday fix this.,Software,Software Install,Medium,FALSE,Application Support getting account expired message trying to login,Access,Account Expired,Low,FALSE,IAM Team getting invalid username password error repeatedly today thanks.,Access,Login Failure,High,TRUE,IAM Team file access rights seem to revoked reboot,Access,Permission Issue,High,TRUE,IAM Team setup wizard closes unexpectedly installation update assist.,Software,Software Install,Medium,FALSE,Application Support team temporary password working first login afternoon need help quickly.,Access,Password Reset,High,TRUE,IAM Team file version history showing previous versions help fix this.,Software,Data Loss,Critical,FALSE,Application Support fan running full speed constantly noisy afternoon,Hardware,Overheating,High,TRUE,Hardware Support download speed dropped significantly since afternoon,Network,Internet Slow,Medium,FALSE,Network Support photoshop crashing error applying filters today urgent.,Software,Application Crash,High,FALSE,Application Support accidental data deletion from shared drive urgently needed need help quickly.,Software,Data Loss,Critical,FALSE,Application Support license key rejected invalid activation asap.,Software,License Issue,High,TRUE,Application Support license key rejected invalid activation need assistance asap.,Software,License Issue,High,TRUE,Application Support monitor screen showing horizontal lines flickering urgently needed,Hardware,Monitor Problem,Medium,TRUE,Hardware Support slow query performance database application affecting work fix this.,Software,Performance,Low,FALSE,Application Support license expiration affecting account access affecting work fix this.,Access,Account Expired,High,FALSE,IAM Team trackpad gestures working laptop today,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team shared drive keeps disconnecting randomly throughout day shift assist.,Network,Network Drive,Low,FALSE,Network Support support team shared drive keeps disconnecting randomly throughout day since morning assist.,Network,Network Drive,Low,TRUE,Network Support issue connection unstable keeps dropping packets since last week need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support update history showing failed installations urgently needed fix this.,Software,Update Problem,Medium,TRUE,Application Support domain name resolution failing intermittently since morning urgent.,Network,DNS Problem,Low,TRUE,Network Support issue latest patch causing compatibility issues software urgently needed fix this.,Software,Update Problem,Medium,FALSE,Application Support issue got blue screen death error code critical_process_died since yesterday thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support support team unsaved work lost due to unexpected application crash try to work need help quickly.,Software,Data Loss,Critical,FALSE,Application Support account locked multiple failed login attempts since morning urgent.,Access,Account Unlock,Medium,TRUE,IAM Team single sign-on redirect loop preventing access affecting work,Access,Login Failure,High,FALSE,IAM Team configuration file seems corrupted application start help urgent.,Software,Configuration,Low,FALSE,Application Support help remote assistance invitation working properly,Network,Remote Access,Critical,FALSE,Network Support network drive showing file explorer since last week urgent.,Network,Network Drive,Low,FALSE,Network Support support team dns server responding error browsers shift asap.,Network,DNS Problem,High,TRUE,Network Support team vpn client shows authentication failed error try to login since yesterday,Network,VPN Connection,High,FALSE,Network Support graphics rendering causing application slowdown urgently needed asap.,Software,Performance,Low,FALSE,Application Support charging light blinking battery percentage increasing try to work asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support vnc viewer cannot connect to remote host help assist.,Network,Remote Access,Low,FALSE,Network Support external monitor detected laptop afternoon,Hardware,Monitor Problem,Medium,FALSE,Hardware Support data corruption project files cannot open since morning asap.,Software,Data Loss,Critical,FALSE,Application Support monitor backlight flickering intermittently since morning urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support enterprise wifi authentication failing repeatedly today fix this.,Network,WiFi Issue,Medium,TRUE,Network Support support team self-service password reset portal accessible affecting work fix this.,Access,Password Reset,Critical,FALSE,IAM Team receiving otp registered mobile number urgent.,Access,MFA Problem,Medium,FALSE,IAM Team system_service_exception causing windows to crash afternoon assist.,Hardware,Blue Screen,High,TRUE,Hardware Support adobe license showing expired even though active affecting work urgent.,Software,License Issue,High,FALSE,Application Support issue wifi shows connected internet access device affecting work,Network,WiFi Issue,Medium,TRUE,Network Support chrome browser crashing unexpectedly multiple times reboot need help quickly.,Software,Application Crash,High,FALSE,Application Support single sign-on redirect loop preventing access try to work thanks.,Access,Login Failure,High,TRUE,IAM Team login page keeps redirecting back to login screen urgently needed fix this.,Access,Login Failure,High,TRUE,IAM Team support team password reset link working showing expired error since yesterday,Access,Password Reset,Medium,TRUE,IAM Team keyboard backlight turning help thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support new software compatible current windows version afternoon,Software,Compatibility,Critical,FALSE,Application Support usb keyboard recognized computer need assistance,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue need vpn access to work remotely from home afternoon asap.,Access,Access Request,Low,TRUE,IAM Team mouse scroll wheel working anymore shift,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue files disappeared from shared folder sync today,Software,Data Loss,Critical,FALSE,Application Support issue cannot see company wifi network available networks list since morning need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support volume license key blocked software vendor shift,Software,License Issue,High,TRUE,Application Support getting installation package could opened error since last week need help quickly.,Software,Software Install,Medium,TRUE,Application Support application preferences saving properly shift,Software,Configuration,Low,TRUE,Application Support support team credential manager saving login information need assistance urgent.,Access,Login Failure,High,TRUE,IAM Team team requesting database access reporting purposes since last week,Access,Access Request,Low,FALSE,IAM Team software deployment package corrupted download try to work fix this.,Software,Software Install,Medium,FALSE,Application Support help application taking forever to load initialize,Software,Performance,Medium,FALSE,Application Support team stop error causing unexpected system shutdown need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support files disappeared from shared folder sync since yesterday fix this.,Software,Data Loss,Critical,FALSE,Application Support software settings got reset need to reconfigure everything since morning,Software,Configuration,Low,FALSE,Application Support proxy auto-detection failing browser need assistance thanks.,Network,Proxy Error,Low,TRUE,Network Support issue download speed dropped significantly since afternoon update asap.,Network,Internet Slow,Medium,TRUE,Network Support network storage accessible from workstation shift,Network,Network Drive,Low,FALSE,Network Support network drive showing file explorer need assistance,Network,Network Drive,Low,FALSE,Network Support authenticator app generating valid codes since morning need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team help system_service_exception causing windows to crash help fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support outbound traffic blocked specific application afternoon need help quickly.,Network,Firewall Block,High,FALSE,Network Support help teams application keeps closing randomly afternoon urgent.,Software,Application Crash,High,FALSE,Application Support outlook keeps crashing try to open emails,Software,Application Crash,High,FALSE,Application Support team getting limited connectivity error wifi since morning affecting work need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support getting stuck update loop keeps restarting affecting work fix this.,Software,Update Problem,Medium,FALSE,Application Support access required new team collaboration tools afternoon urgent.,Access,Access Request,Low,TRUE,IAM Team support team windows crashed kernel_security_check_failure error since last week need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support issue need help installing python required libraries need assistance fix this.,Software,Software Install,Medium,TRUE,Application Support office wifi keeps disconnecting laptop every 10 minutes update,Network,WiFi Issue,Medium,FALSE,Network Support support team monitor screen showing horizontal lines flickering,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team software showing license found error startup since morning assist.,Software,License Issue,High,FALSE,Application Support firewall rules seem to changed blocking legitimate traffic shift fix this.,Network,Firewall Block,Medium,FALSE,Network Support issue cannot establish remote session to server maintenance need assistance urgent.,Network,Remote Access,Critical,FALSE,Network Support issue requesting shared mailbox access team reboot asap.,Access,Access Request,Low,TRUE,IAM Team getting account disabled error trying to login today urgent.,Access,Account Unlock,Medium,TRUE,IAM Team issue need permission to access confidential documents today asap.,Access,Access Request,Low,FALSE,IAM Team support team software install stuck 99 complete affecting work fix this.,Software,Software Install,Medium,TRUE,Application Support network throughput severely degraded today since yesterday asap.,Network,Internet Slow,Medium,FALSE,Network Support need help installing python required libraries afternoon assist.,Software,Software Install,Medium,FALSE,Application Support help registry settings need to modified app reboot urgent.,Software,Configuration,Low,TRUE,Application Support group policy restricting application execution since morning urgent.,Access,Permission Issue,High,TRUE,IAM Team support team temporary assignment needs additional access since morning need help quickly.,Access,Role Change,Low,TRUE,IAM Team bypass proxy settings working internal sites affecting work thanks.,Network,Proxy Error,Low,FALSE,Network Support portable computer keyboard functioning properly try to work,Hardware,Laptop Issue,Critical,FALSE,Hardware Support vpn client shows authentication failed error try to login need assistance assist.,Network,VPN Connection,High,FALSE,Network Support transferred to new team need access to resources shift urgent.,Access,Role Change,Low,FALSE,IAM Team vpn connection drops every minutes frustrating reboot asap.,Network,VPN Connection,High,TRUE,Network Support help trial version expired license purchased shift asap.,Software,License Issue,High,TRUE,Application Support corporate proxy blocking legitimate business websites today need help quickly.,Network,Proxy Error,Low,FALSE,Network Support powerpoint closing unexpectedly presentation today asap.,Software,Application Crash,High,TRUE,Application Support help application taking forever to load initialize try to work need help quickly.,Software,Performance,Critical,FALSE,Application Support laptop charging battery icon shows red reboot assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support ini configuration file incorrect parameters affecting work thanks.,Software,Configuration,Low,TRUE,Application Support dns query timeouts causing browsing issues since morning assist.,Network,DNS Problem,Low,FALSE,Network Support issue multifunction printer scanner working,Hardware,Printer Error,High,FALSE,Hardware Support cannot login to system even correct credentials urgently needed urgent.,Access,Login Failure,High,TRUE,IAM Team system_service_exception causing windows to crash since last week,Hardware,Blue Screen,High,TRUE,Hardware Support chrome browser crashing unexpectedly multiple times fix this.,Software,Application Crash,High,TRUE,Application Support support team service account certificate expired reboot,Access,Account Expired,Low,TRUE,IAM Team help account suspended due to security policy violation today need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team laptop making loud fan noise running hot need assistance fix this.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support trial version expired license purchased urgently needed fix this.,Software,License Issue,High,FALSE,Application Support battery health degraded significantly need replacement afternoon need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support cannot access certain ports due to firewall restrictions shift need help quickly.,Network,Firewall Block,Low,FALSE,Network Support single sign-on redirect loop preventing access help assist.,Access,Login Failure,High,FALSE,IAM Team domain password policy forcing expiration urgently needed fix this.,Access,Account Expired,Low,FALSE,IAM Team acl permissions need to updated access reboot,Access,Permission Issue,High,TRUE,IAM Team support team corporate firewall preventing software update download shift fix this.,Network,Firewall Block,Low,FALSE,Network Support cannot check updates getting connection error help thanks.,Software,Update Problem,Medium,TRUE,Application Support support team system crashing bsod multiple times today urgently needed asap.,Hardware,Blue Screen,High,FALSE,Hardware Support team need elevated permissions to complete task today asap.,Access,Permission Issue,High,TRUE,IAM Team domain password policy forcing expiration,Access,Account Expired,Medium,FALSE,IAM Team wireless printer connecting to network try to work urgent.,Hardware,Printer Error,High,TRUE,Hardware Support support team domain name resolution failing intermittently reboot,Network,DNS Problem,Medium,FALSE,Network Support cannot access account showing authentication failure urgently needed,Access,Account Unlock,Medium,TRUE,IAM Team team usb keyboard recognized computer since yesterday asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support 32-bit software working 64-bit system properly need assistance,Software,Compatibility,Medium,FALSE,Application Support help contractor account expired needs extension afternoon asap.,Access,Account Expired,Critical,FALSE,IAM Team team application running slow taking long time to respond shift asap.,Software,Performance,Critical,FALSE,Application Support environment variables set correctly application try to work,Software,Configuration,Low,TRUE,Application Support cannot connect to corporate wireless network help,Network,WiFi Issue,Medium,FALSE,Network Support issue wifi signal strength weak desk location shift,Network,WiFi Issue,Medium,FALSE,Network Support help internal dns records updating properly update asap.,Network,DNS Problem,Low,TRUE,Network Support issue internal sites accessible name reboot need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support team need to reset password expired today reboot,Access,Password Reset,High,TRUE,IAM Team help temporary password working first login reboot asap.,Access,Password Reset,Critical,FALSE,IAM Team issue usb ports providing power to devices since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support requesting elevated privileges software installation since morning asap.,Access,Access Request,Low,FALSE,IAM Team keyboard keys working properly keys stuck affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team software update downloaded install properly shift fix this.,Software,Update Problem,Medium,FALSE,Application Support support team ventilation ports blocked causing overheating shift need help quickly.,Hardware,Overheating,High,TRUE,Hardware Support account locked message appearing login screen today urgent.,Access,Account Unlock,Medium,TRUE,IAM Team issue inbound connection blocked host firewall urgently needed asap.,Network,Firewall Block,Critical,FALSE,Network Support default settings causing issues need custom configuration since last week,Software,Configuration,Low,TRUE,Application Support help ventilation ports blocked causing overheating urgently needed asap.,Hardware,Overheating,Medium,TRUE,Hardware Support issue ventilation ports blocked causing overheating urgently needed fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support word document causing application to freeze assist.,Software,Application Crash,High,FALSE,Application Support usb keyboard recognized computer since last week need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support installation prerequisites met error message afternoon,Software,Software Install,Medium,FALSE,Application Support application setup cannot write to program files asap.,Software,Software Install,Medium,TRUE,Application Support support team password reset email going to spam folder since morning asap.,Access,Password Reset,Medium,TRUE,IAM Team laptop suddenly shut turn back affecting work need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support network latency extremely high cannot use video conferencing reboot assist.,Network,Internet Slow,Medium,FALSE,Network Support incompatible dll files causing application errors since last week fix this.,Software,Compatibility,High,TRUE,Application Support support team cooling fan making grinding noise need assistance,Hardware,Overheating,Low,FALSE,Hardware Support team transferred to new team need access to resources urgent.,Access,Role Change,Low,TRUE,IAM Team touchpad responding to gestures clicks since morning fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support help second monitor keeps going black every minutes today urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support authenticator app generating valid codes today need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team network throughput severely degraded today update assist.,Network,Internet Slow,Medium,FALSE,Network Support cannot connect to vpn since morning keeps timing shift thanks.,Network,VPN Connection,High,TRUE,Network Support support team web pages loading extremely slowly browsers urgently needed asap.,Network,Internet Slow,Medium,TRUE,Network Support dns cache seems corrupted need to flush today assist.,Network,DNS Problem,High,FALSE,Network Support vnc viewer cannot connect to remote host affecting work,Network,Remote Access,Medium,TRUE,Network Support rdp connection refused remote computer help urgent.,Network,Remote Access,High,FALSE,Network Support keyboard backlight turning urgently needed asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team new software compatible current windows version today,Software,Compatibility,Medium,TRUE,Application Support need vpn access to work remotely from home affecting work urgent.,Access,Access Request,Low,FALSE,IAM Team monitor colors look washed distorted shift,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team trackpad gestures working laptop urgently needed assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help biometric login recognizing fingerprint since last week fix this.,Access,Login Failure,High,TRUE,IAM Team laptop making loud fan noise running hot update urgent.,Hardware,Laptop Issue,Low,TRUE,Hardware Support team laser printer toner cartridge error message affecting work assist.,Hardware,Printer Error,High,FALSE,Hardware Support secondary dns server responding to queries reboot assist.,Network,DNS Problem,Critical,FALSE,Network Support internal dns records updating properly afternoon,Network,DNS Problem,High,TRUE,Network Support team teams application keeps closing randomly try to work,Software,Application Crash,High,FALSE,Application Support help getting remote computer available error since last week,Network,Remote Access,Critical,FALSE,Network Support monitor backlight flickering intermittently help assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help laptop keeps freezing randomly normal work today,Hardware,Laptop Issue,High,TRUE,Hardware Support issue connection unstable keeps dropping packets help,Network,Internet Slow,Medium,FALSE,Network Support support team corporate firewall preventing software update download affecting work need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support getting error network path found trying to open shared folder affecting work thanks.,Network,Network Drive,Low,FALSE,Network Support permission to access required shared drive reboot assist.,Access,Permission Issue,High,FALSE,IAM Team need help installing python required libraries since yesterday,Software,Software Install,Medium,TRUE,Application Support support team hardware token synchronizing server afternoon need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team help ventilation ports blocked causing overheating since yesterday urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support issue heat sink seems clogged dust urgently needed assist.,Hardware,Overheating,Critical,FALSE,Hardware Support team battery health degraded significantly need replacement afternoon,Hardware,Battery Issue,Low,TRUE,Hardware Support credential manager saving login information affecting work,Access,Login Failure,High,TRUE,IAM Team unable to establish secure connection to corporate vpn help thanks.,Network,VPN Connection,High,FALSE,Network Support previous role access needs to revoked since last week asap.,Access,Role Change,Low,FALSE,IAM Team help internet connection timing frequently need assistance assist.,Network,Internet Slow,Medium,TRUE,Network Support support team notebook battery swelling visible case afternoon,Hardware,Battery Issue,Low,TRUE,Hardware Support environment variables set correctly application afternoon fix this.,Software,Configuration,Low,FALSE,Application Support account status showing expired system since yesterday asap.,Access,Account Unlock,Medium,TRUE,IAM Team outlook keeps crashing try to open emails help thanks.,Software,Application Crash,High,TRUE,Application Support issue shared drive keeps disconnecting randomly throughout day try to work fix this.,Network,Network Drive,Low,FALSE,Network Support teams application keeps closing randomly today thanks.,Software,Application Crash,High,FALSE,Application Support help wifi password prompt keeps appearing even entering correct password afternoon urgent.,Network,WiFi Issue,Medium,FALSE,Network Support issue software conflict causing applications to malfunction afternoon need help quickly.,Software,Compatibility,Critical,FALSE,Application Support dns query timeouts causing browsing issues urgently needed,Network,DNS Problem,Medium,FALSE,Network Support issue motherboard issue causing random system restarts reboot fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support user account showing locked active directory update need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team support team keyboard keys working properly keys stuck urgently needed fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support cannot connect to corporate wireless network update asap.,Network,WiFi Issue,Medium,TRUE,Network Support support team need permission to access confidential documents since last week,Access,Access Request,Low,TRUE,IAM Team fan running full speed constantly noisy today asap.,Hardware,Overheating,Medium,FALSE,Hardware Support team laptop booting stuck black screen urgently needed urgent.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support shared drive keeps disconnecting randomly throughout day need assistance thanks.,Network,Network Drive,Low,FALSE,Network Support mfa push notification reaching mobile app need assistance fix this.,Access,MFA Problem,Medium,TRUE,IAM Team support team display resolution cannot changed external monitor since last week urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue rdp connection refused remote computer since morning need help quickly.,Network,Remote Access,Medium,FALSE,Network Support support team firewall rules seem to changed blocking legitimate traffic since last week assist.,Network,Firewall Block,High,FALSE,Network Support insufficient privileges to install software machine help thanks.,Access,Permission Issue,High,FALSE,IAM Team support team software update downloaded install properly update asap.,Software,Update Problem,Medium,FALSE,Application Support issue graphics rendering causing application slowdown thanks.,Software,Performance,High,FALSE,Application Support help notebook computer recognizing power adapter since morning,Hardware,Laptop Issue,Medium,FALSE,Hardware Support password reset link working showing expired error afternoon thanks.,Access,Password Reset,Medium,TRUE,IAM Team cumulative update failing to install windows afternoon fix this.,Software,Update Problem,Medium,TRUE,Application Support unable to establish secure connection to corporate vpn update,Network,VPN Connection,High,FALSE,Network Support laptop wifi extremely slow compared to colleagues affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support help configuration file seems corrupted application start since morning,Software,Configuration,Low,TRUE,Application Support software install stuck 99 complete need assistance thanks.,Software,Software Install,Medium,TRUE,Application Support team proxy auto-detection failing browser help fix this.,Network,Proxy Error,Low,FALSE,Network Support team requesting access to specific application role try to work need help quickly.,Access,Access Request,Low,FALSE,IAM Team database showing corruption errors startup reboot assist.,Software,Data Loss,Critical,FALSE,Application Support support team dns server responding error browsers afternoon,Network,DNS Problem,High,TRUE,Network Support issue share permissions allowing write access today assist.,Access,Permission Issue,High,FALSE,IAM Team sound card producing distorted audio output since morning fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting stuck update loop keeps restarting shift thanks.,Software,Update Problem,Medium,FALSE,Application Support monitor colors look washed distorted shift urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team applications cannot connect corporate proxy today,Network,Proxy Error,Low,TRUE,Network Support issue software using much cpu making system sluggish fix this.,Software,Performance,High,TRUE,Application Support promoted to team lead requesting elevated permissions since yesterday need help quickly.,Access,Role Change,Low,FALSE,IAM Team usb keyboard recognized computer need assistance,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue application crashes stopped working error,Software,Application Crash,High,TRUE,Application Support hard drive making clicking noises suspect failure today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support vnc viewer cannot connect to remote host urgently needed,Network,Remote Access,High,TRUE,Network Support license key rejected invalid activation need assistance assist.,Software,License Issue,High,TRUE,Application Support browsing painfully slow affecting productivity try to work urgent.,Network,Internet Slow,Medium,FALSE,Network Support lithium battery showing replace soon warning affecting work urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue legacy application running updated os since yesterday,Software,Compatibility,Low,FALSE,Application Support download speed dropped significantly since afternoon afternoon asap.,Network,Internet Slow,Medium,FALSE,Network Support heat sink seems clogged dust affecting work urgent.,Hardware,Overheating,Medium,TRUE,Hardware Support software dependencies causing version conflicts need assistance asap.,Software,Compatibility,High,TRUE,Application Support battery showing even plugged hours,Hardware,Battery Issue,Low,FALSE,Hardware Support laptop battery draining fast barely lasts hour today,Hardware,Battery Issue,Low,FALSE,Hardware Support application crashes stopped working error shift asap.,Software,Application Crash,High,TRUE,Application Support new software compatible current windows version try to work fix this.,Software,Compatibility,Critical,FALSE,Application Support getting printer found error trying to print affecting work fix this.,Hardware,Printer Error,High,FALSE,Hardware Support blue screen appearing randomly different error codes help need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support help remote access session keeps getting disconnected update urgent.,Network,Remote Access,High,FALSE,Network Support unable to save files to team network drive reboot thanks.,Network,Network Drive,Low,TRUE,Network Support help internal dns records updating properly need assistance fix this.,Network,DNS Problem,Low,TRUE,Network Support license server responding cannot validate software since last week urgent.,Software,License Issue,High,FALSE,Application Support team trial version expired license purchased need assistance assist.,Software,License Issue,High,TRUE,Application Support support team browser tabs crashing memory error urgently needed need help quickly.,Software,Application Crash,High,FALSE,Application Support fan running full speed constantly noisy since last week urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support display port connection working monitor afternoon,Hardware,Monitor Problem,Medium,FALSE,Hardware Support permission denied trying to save file to location afternoon assist.,Access,Permission Issue,High,TRUE,IAM Team proxy auto-detection failing browser reboot fix this.,Network,Proxy Error,Low,TRUE,Network Support team system_service_exception causing windows to crash need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support network throughput severely degraded today affecting work assist.,Network,Internet Slow,Medium,FALSE,Network Support dns server responding error browsers help need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support multifunction printer scanner working need assistance assist.,Hardware,Printer Error,High,FALSE,Hardware Support help bottom laptop hot to touch comfortably help thanks.,Hardware,Overheating,Critical,FALSE,Hardware Support application running slow taking long time to respond need assistance need help quickly.,Software,Performance,Low,TRUE,Application Support license key rejected invalid activation since morning thanks.,Software,License Issue,High,FALSE,Application Support powerpoint closing unexpectedly presentation affecting work,Software,Application Crash,High,TRUE,Application Support network card detected device manager update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support hard drive making clicking noises suspect failure reboot asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need help installing python required libraries since last week fix this.,Software,Software Install,Medium,FALSE,Application Support issue license expiration affecting account access try to work asap.,Access,Account Expired,Critical,FALSE,IAM Team getting stuck update loop keeps restarting need assistance fix this.,Software,Update Problem,Medium,TRUE,Application Support application running slow taking long time to respond shift urgent.,Software,Performance,High,FALSE,Application Support team bypass proxy settings working internal sites reboot asap.,Network,Proxy Error,Low,FALSE,Network Support feature update breaking existing applications since last week thanks.,Software,Update Problem,Medium,FALSE,Application Support support team network storage accessible from workstation reboot asap.,Network,Network Drive,Low,TRUE,Network Support issue lithium battery showing replace soon warning shift fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support battery calibration seems incorrect since yesterday asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team windows update keeps failing error 0x80070002 help asap.,Software,Update Problem,Medium,FALSE,Application Support mapped network drive showing disconnected update assist.,Network,Network Drive,Low,TRUE,Network Support help chrome browser crashing unexpectedly multiple times update,Software,Application Crash,High,FALSE,Application Support cannot login to system even correct credentials shift urgent.,Access,Login Failure,High,TRUE,IAM Team self-service password reset portal accessible since yesterday need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team account locked multiple failed login attempts today need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team vpn connection drops every minutes frustrating affecting work asap.,Network,VPN Connection,High,TRUE,Network Support screen flickering issue work laptop since morning asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support wireless connection dropping randomly throughout day today urgent.,Network,WiFi Issue,Medium,FALSE,Network Support job function change requiring new permissions update thanks.,Access,Role Change,Low,TRUE,IAM Team service account certificate expired afternoon need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team support team need to reset password expired today help need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team support team firewall blocking application from accessing network since morning thanks.,Network,Firewall Block,Medium,TRUE,Network Support download speed dropped significantly since afternoon since last week,Network,Internet Slow,Medium,FALSE,Network Support thermal throttling reducing computer performance try to work asap.,Hardware,Overheating,High,FALSE,Hardware Support team program designed version windows affecting work asap.,Software,Compatibility,Medium,FALSE,Application Support cannot access certain ports due to firewall restrictions urgently needed thanks.,Network,Firewall Block,Medium,FALSE,Network Support system rebooting automatically blue screen error today asap.,Hardware,Blue Screen,High,FALSE,Hardware Support need access to shared folder new project urgently needed asap.,Access,Access Request,Low,TRUE,IAM Team team access needed new system onboarding help,Access,Access Request,Low,TRUE,IAM Team laser printer toner cartridge error message affecting work,Hardware,Printer Error,High,FALSE,Hardware Support cannot login to system even correct credentials help,Access,Login Failure,High,FALSE,IAM Team printer showing paper jam error paper visible affecting work thanks.,Hardware,Printer Error,High,FALSE,Hardware Support help external display showing wrong aspect ratio try to work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support bandwidth seems throttled slow response times afternoon assist.,Network,Internet Slow,Medium,FALSE,Network Support team hard drive making clicking noises suspect failure since morning fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support got blue screen death error code critical_process_died reboot,Hardware,Blue Screen,High,TRUE,Hardware Support internal dns records updating properly try to work assist.,Network,DNS Problem,Critical,FALSE,Network Support access needed new system onboarding update need help quickly.,Access,Access Request,Low,FALSE,IAM Team excel application freezing crashing large files try to work,Software,Application Crash,High,TRUE,Application Support requesting elevated privileges software installation since last week,Access,Access Request,Low,TRUE,IAM Team biometric authentication failing device today,Access,MFA Problem,Medium,TRUE,IAM Team team application incompatible installed programs thanks.,Software,Compatibility,Critical,FALSE,Application Support help service account certificate expired urgent.,Access,Account Expired,Medium,TRUE,IAM Team thermal throttling reducing computer performance since yesterday need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support battery calibration seems incorrect help urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support laptop making loud fan noise running hot urgently needed,Hardware,Laptop Issue,Low,FALSE,Hardware Support corporate proxy blocking legitimate business websites urgently needed,Network,Proxy Error,Low,FALSE,Network Support blue screen appearing randomly different error codes since yesterday thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support unable to change password getting policy error since last week fix this.,Access,Password Reset,Critical,FALSE,IAM Team getting stuck update loop keeps restarting afternoon,Software,Update Problem,Medium,TRUE,Application Support team biometric login recognizing fingerprint help urgent.,Access,Login Failure,High,FALSE,IAM Team team secondary dns server responding to queries need assistance assist.,Network,DNS Problem,Low,TRUE,Network Support xml config file syntax error preventing startup afternoon thanks.,Software,Configuration,Low,FALSE,Application Support fan running full speed constantly noisy help fix this.,Hardware,Overheating,Medium,TRUE,Hardware Support help sound card producing distorted audio output urgently needed assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team wifi signal strength weak desk location urgently needed urgent.,Network,WiFi Issue,Medium,TRUE,Network Support team getting invalid otp error even correct code shift thanks.,Access,MFA Problem,Medium,TRUE,IAM Team help biometric authentication failing device since last week assist.,Access,MFA Problem,Medium,FALSE,IAM Team powerpoint closing unexpectedly presentation need assistance fix this.,Software,Application Crash,High,TRUE,Application Support team license server responding cannot validate software need assistance urgent.,Software,License Issue,High,TRUE,Application Support adobe license showing expired even though active urgently needed thanks.,Software,License Issue,High,TRUE,Application Support wireless printer connecting to network since last week assist.,Hardware,Printer Error,High,TRUE,Hardware Support help graphics card failure causing display artifacts since last week fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support mfa push notification reaching mobile app since yesterday need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team support team job function change requiring new permissions need assistance urgent.,Access,Role Change,Low,TRUE,IAM Team screen flickering issue work laptop help need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support vpn working fine yesterday today connect shift urgent.,Network,VPN Connection,High,TRUE,Network Support remote desktop shows black screen connection afternoon asap.,Network,Remote Access,Low,FALSE,Network Support issue need help installing python required libraries since last week need help quickly.,Software,Software Install,Medium,FALSE,Application Support help data corruption project files cannot open need assistance assist.,Software,Data Loss,Critical,FALSE,Application Support wifi password prompt keeps appearing even entering correct password since last week asap.,Network,WiFi Issue,Medium,FALSE,Network Support support team touchpad responding to gestures clicks try to work fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support dns server responding error browsers since last week fix this.,Network,DNS Problem,Critical,FALSE,Network Support login session expiring immediately signing update asap.,Access,Login Failure,High,FALSE,IAM Team external display showing wrong aspect ratio fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support second monitor keeps going black every minutes since last week assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team sso login working showing authentication error help,Access,Login Failure,High,TRUE,IAM Team job function change requiring new permissions need assistance assist.,Access,Role Change,Low,FALSE,IAM Team help ventilation ports blocked causing overheating today urgent.,Hardware,Overheating,Critical,FALSE,Hardware Support service account certificate expired,Access,Account Expired,High,TRUE,IAM Team support team license key rejected invalid activation since last week assist.,Software,License Issue,High,FALSE,Application Support acl permissions need to updated access need assistance thanks.,Access,Permission Issue,High,FALSE,IAM Team network drive showing file explorer try to work,Network,Network Drive,Low,FALSE,Network Support application preferences saving properly assist.,Software,Configuration,Low,FALSE,Application Support help firewall rules seem to changed blocking legitimate traffic since yesterday urgent.,Network,Firewall Block,High,FALSE,Network Support support team files disappeared from shared folder sync try to work urgent.,Software,Data Loss,Critical,FALSE,Application Support issue need help configuring email client settings correctly shift need help quickly.,Software,Configuration,Low,TRUE,Application Support subscription license showing expired status fix this.,Software,License Issue,High,FALSE,Application Support remote access session keeps getting disconnected update,Network,Remote Access,Low,TRUE,Network Support registry settings need to modified app update thanks.,Software,Configuration,Low,TRUE,Application Support motherboard issue causing random system restarts afternoon,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team account lease expired cloud system try to work fix this.,Access,Account Expired,Low,FALSE,IAM Team license expiration affecting account access help,Access,Account Expired,Critical,FALSE,IAM Team ventilation ports blocked causing overheating urgently needed,Hardware,Overheating,Critical,FALSE,Hardware Support share permissions allowing write access fix this.,Access,Permission Issue,High,TRUE,IAM Team applications cannot connect corporate proxy today urgent.,Network,Proxy Error,Low,TRUE,Network Support ini configuration file incorrect parameters shift,Software,Configuration,Low,TRUE,Application Support sound card producing distorted audio output reboot urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue need permission to access confidential documents try to work assist.,Access,Access Request,Low,FALSE,IAM Team firewall rules seem to changed blocking legitimate traffic since morning,Network,Firewall Block,Critical,FALSE,Network Support security patch installation getting stuck since morning,Software,Update Problem,Medium,FALSE,Application Support wifi shows connected internet access device afternoon,Network,WiFi Issue,Medium,FALSE,Network Support user account disabled due to inactivity period reboot,Access,Account Expired,High,TRUE,IAM Team corporate proxy blocking legitimate business websites since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support support team software installation failing insufficient privileges error try to work asap.,Software,Software Install,Medium,FALSE,Application Support laser printer toner cartridge error message since yesterday fix this.,Hardware,Printer Error,High,TRUE,Hardware Support issue laptop overheating automatically shutting since morning assist.,Hardware,Overheating,Critical,FALSE,Hardware Support temporary assignment needs additional access today asap.,Access,Role Change,Low,FALSE,IAM Team team cisco anyconnect vpn stuck connecting status since yesterday asap.,Network,VPN Connection,High,TRUE,Network Support cumulative update failing to install windows help fix this.,Software,Update Problem,Medium,FALSE,Application Support issue need help installing python required libraries today fix this.,Software,Software Install,Medium,TRUE,Application Support help internal dns records updating properly update assist.,Network,DNS Problem,Low,TRUE,Network Support issue bsod memory management error keeps occurring try to work urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support issue wireless keyboard keeps losing connection intermittently affecting work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support account locked multiple failed login attempts today asap.,Access,Account Unlock,Medium,TRUE,IAM Team stop error causing unexpected system shutdown try to work fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support remote assistance invitation working properly urgently needed asap.,Network,Remote Access,Low,FALSE,Network Support remote desktop gateway server unavailable shift urgent.,Network,Remote Access,Low,TRUE,Network Support hdmi monitor showing signal message fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support unable to establish secure connection to corporate vpn affecting work,Network,VPN Connection,High,FALSE,Network Support support team unsaved work lost due to unexpected application crash since last week need help quickly.,Software,Data Loss,Critical,FALSE,Application Support support team rdp connection refused remote computer today,Network,Remote Access,High,FALSE,Network Support issue requesting database access reporting purposes since morning need help quickly.,Access,Access Request,Low,TRUE,IAM Team issue wifi password prompt keeps appearing even entering correct password reboot need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support getting account expired message trying to login thanks.,Access,Account Expired,High,TRUE,IAM Team team volume license key blocked software vendor since morning thanks.,Software,License Issue,High,TRUE,Application Support important files got deleted accidentally need recovery shift assist.,Software,Data Loss,Critical,FALSE,Application Support getting stuck update loop keeps restarting urgently needed,Software,Update Problem,Medium,FALSE,Application Support software conflict causing applications to malfunction since last week urgent.,Software,Compatibility,High,FALSE,Application Support support team firewall rules seem to changed blocking legitimate traffic since morning urgent.,Network,Firewall Block,Low,FALSE,Network Support help legacy application running updated os urgently needed need help quickly.,Software,Compatibility,High,FALSE,Application Support wireless keyboard keeps losing connection intermittently try to work assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help concurrent license limit exceeded error today,Software,License Issue,High,TRUE,Application Support help heat sink seems clogged dust,Hardware,Overheating,Low,TRUE,Hardware Support issue environment variables set correctly application reboot thanks.,Software,Configuration,Low,FALSE,Application Support remote desktop gateway server unavailable since last week assist.,Network,Remote Access,Medium,FALSE,Network Support issue software conflict causing applications to malfunction urgently needed fix this.,Software,Compatibility,Critical,FALSE,Application Support support team mfa push notification reaching mobile app try to work fix this.,Access,MFA Problem,Medium,FALSE,IAM Team help need permission to access confidential documents affecting work asap.,Access,Access Request,Low,FALSE,IAM Team laptop suddenly shut turn back help urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue password reset link working showing expired error reboot fix this.,Access,Password Reset,Critical,FALSE,IAM Team help cisco anyconnect vpn stuck connecting status afternoon,Network,VPN Connection,High,FALSE,Network Support help remote assistance invitation working properly since last week urgent.,Network,Remote Access,Medium,FALSE,Network Support ui laggy unresponsive usage since yesterday need help quickly.,Software,Performance,High,FALSE,Application Support display port connection working monitor reboot assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support job function change requiring new permissions since yesterday need help quickly.,Access,Role Change,Low,TRUE,IAM Team getting invalid username password error repeatedly try to work,Access,Login Failure,High,FALSE,IAM Team forgot password cannot login to account urgently needed thanks.,Access,Password Reset,Medium,TRUE,IAM Team single sign-on redirect loop preventing access,Access,Login Failure,High,FALSE,IAM Team getting account disabled error trying to login today urgent.,Access,Account Unlock,Medium,TRUE,IAM Team usb keyboard recognized computer since morning assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support keyboard backlight turning reboot urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support requesting elevated privileges software installation shift need help quickly.,Access,Access Request,Low,FALSE,IAM Team team browser tabs crashing memory error since yesterday urgent.,Software,Application Crash,High,FALSE,Application Support help internal sites accessible name try to work fix this.,Network,DNS Problem,Low,FALSE,Network Support accidental data deletion from shared drive urgently needed asap.,Software,Data Loss,Critical,FALSE,Application Support support team license expiration affecting account access since morning assist.,Access,Account Expired,Low,TRUE,IAM Team team accidental data deletion from shared drive shift urgent.,Software,Data Loss,Critical,FALSE,Application Support help role-based security groups need updating affecting work assist.,Access,Role Change,Low,FALSE,IAM Team help power adapter connected battery charging afternoon asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support important files got deleted accidentally need recovery since last week urgent.,Software,Data Loss,Critical,FALSE,Application Support team unsaved work lost due to unexpected application crash reboot,Software,Data Loss,Critical,FALSE,Application Support support team hard drive making clicking noises suspect failure need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support lost access to mfa device cannot authenticate today fix this.,Access,MFA Problem,Medium,TRUE,IAM Team cannot connect to vpn since morning keeps timing since last week,Network,VPN Connection,High,TRUE,Network Support feature update breaking existing applications since last week need help quickly.,Software,Update Problem,Medium,TRUE,Application Support remote access session keeps getting disconnected try to work need help quickly.,Network,Remote Access,Medium,TRUE,Network Support graphics rendering causing application slowdown need assistance urgent.,Software,Performance,Critical,FALSE,Application Support team dns query timeouts causing browsing issues since yesterday thanks.,Network,DNS Problem,Low,FALSE,Network Support team cannot access shared network drive getting access denied since yesterday assist.,Network,Network Drive,Low,FALSE,Network Support team temporary account access period lapsed today thanks.,Access,Account Expired,Critical,FALSE,IAM Team touchpad responding to gestures clicks since morning thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support network storage accessible from workstation try to work need help quickly.,Network,Network Drive,Low,FALSE,Network Support issue need vpn access to work remotely from home help fix this.,Access,Access Request,Low,FALSE,IAM Team getting connection blocked firewall error message since yesterday thanks.,Network,Firewall Block,Medium,TRUE,Network Support need access to shared folder new project fix this.,Access,Access Request,Low,TRUE,IAM Team getting error vpn server responding trying to connect remotely affecting work,Network,VPN Connection,High,TRUE,Network Support need help configuring email client settings correctly affecting work fix this.,Software,Configuration,Low,FALSE,Application Support external display showing wrong aspect ratio since last week fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting printer found error trying to print update urgent.,Hardware,Printer Error,High,FALSE,Hardware Support support team laptop overheating automatically shutting since last week asap.,Hardware,Overheating,Medium,TRUE,Hardware Support issue laptop getting extremely hot normal usage shift asap.,Hardware,Overheating,Critical,FALSE,Hardware Support issue single sign-on redirect loop preventing access since morning asap.,Access,Login Failure,High,TRUE,IAM Team new software compatible current windows version update,Software,Compatibility,Low,FALSE,Application Support important files got deleted accidentally need recovery help,Software,Data Loss,Critical,FALSE,Application Support team rdp connection refused remote computer need assistance urgent.,Network,Remote Access,Medium,TRUE,Network Support support team ssd detected bios possible drive failure afternoon assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team network storage accessible from workstation need assistance urgent.,Network,Network Drive,Low,FALSE,Network Support power adapter connected battery charging urgently needed thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support security patch installation getting stuck since yesterday need help quickly.,Software,Update Problem,Medium,TRUE,Application Support support team software installation failing insufficient privileges error affecting work urgent.,Software,Software Install,Medium,FALSE,Application Support support team monitor screen showing horizontal lines flickering reboot,Hardware,Monitor Problem,Medium,TRUE,Hardware Support software update downloaded install properly since yesterday,Software,Update Problem,Medium,FALSE,Application Support team dns query timeouts causing browsing issues need assistance thanks.,Network,DNS Problem,High,TRUE,Network Support domain login failing trust relationship error since yesterday,Access,Login Failure,High,FALSE,IAM Team latest patch causing compatibility issues software since yesterday,Software,Update Problem,Medium,FALSE,Application Support default settings causing issues need custom configuration update asap.,Software,Configuration,Low,FALSE,Application Support issue display resolution cannot changed external monitor since morning asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support corporate proxy blocking legitimate business websites reboot,Network,Proxy Error,Low,FALSE,Network Support software install stuck 99 complete since morning assist.,Software,Software Install,Medium,TRUE,Application Support need vpn access to work remotely from home urgently needed urgent.,Access,Access Request,Low,TRUE,IAM Team team need role-based access updated systems shift,Access,Role Change,Low,TRUE,IAM Team issue software using much cpu making system sluggish need assistance thanks.,Software,Performance,Medium,FALSE,Application Support mobile computer battery holding charge try to work thanks.,Hardware,Laptop Issue,Low,TRUE,Hardware Support account validity period ended today update asap.,Access,Account Expired,High,FALSE,IAM Team application running slow taking long time to respond,Software,Performance,Low,FALSE,Application Support team login page keeps redirecting back to login screen update fix this.,Access,Login Failure,High,FALSE,IAM Team help incompatible dll files causing application errors urgently needed,Software,Compatibility,Low,FALSE,Application Support feature update breaking existing applications affecting work need help quickly.,Software,Update Problem,Medium,FALSE,Application Support support team getting invalid otp error even correct code reboot need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team team download speed dropped significantly since afternoon assist.,Network,Internet Slow,Medium,FALSE,Network Support remote vpn access working from home network afternoon thanks.,Network,VPN Connection,High,FALSE,Network Support software using much cpu making system sluggish since yesterday need help quickly.,Software,Performance,Critical,FALSE,Application Support issue rdp connection refused remote computer need help quickly.,Network,Remote Access,Critical,FALSE,Network Support cannot see company wifi network available networks list need assistance need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support help print quality poor streaks pages,Hardware,Printer Error,High,FALSE,Hardware Support laptop wifi extremely slow compared to colleagues update,Network,WiFi Issue,Medium,FALSE,Network Support support team secondary dns server responding to queries today fix this.,Network,DNS Problem,Low,TRUE,Network Support cpu temperature reaching dangerous levels according to monitoring update assist.,Hardware,Overheating,Medium,TRUE,Hardware Support support team system_service_exception causing windows to crash reboot need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support trackpad gestures working laptop urgently needed,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue need to reset password expired today need assistance thanks.,Access,Password Reset,Low,TRUE,IAM Team laptop overheating automatically shutting affecting work thanks.,Hardware,Overheating,High,TRUE,Hardware Support proxy auto-detection failing browser since yesterday fix this.,Network,Proxy Error,Low,FALSE,Network Support team login session expiring immediately signing need assistance need help quickly.,Access,Login Failure,High,FALSE,IAM Team battery showing even plugged hours since morning urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support help download speed dropped significantly since afternoon afternoon,Network,Internet Slow,Medium,TRUE,Network Support team receiving password reset email inbox today need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team support team credential manager saving login information affecting work,Access,Login Failure,High,FALSE,IAM Team notebook computer recognizing power adapter affecting work urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team account suspended due to security policy violation affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team mfa push notification reaching mobile app affecting work urgent.,Access,MFA Problem,Medium,TRUE,IAM Team remote desktop shows black screen connection try to work fix this.,Network,Remote Access,Low,TRUE,Network Support help password reset email going to spam folder help assist.,Access,Password Reset,Critical,FALSE,IAM Team browser extension incompatible current chrome version affecting work,Software,Compatibility,Medium,TRUE,Application Support temporary password working first login since last week thanks.,Access,Password Reset,Medium,TRUE,IAM Team touchpad responding to gestures clicks reboot thanks.,Hardware,Laptop Issue,High,TRUE,Hardware Support license key rejected invalid activation afternoon urgent.,Software,License Issue,High,FALSE,Application Support cannot see company wifi network available networks list today assist.,Network,WiFi Issue,Medium,FALSE,Network Support permission denied trying to save file to location try to work thanks.,Access,Permission Issue,High,FALSE,IAM Team issue battery showing even plugged hours try to work,Hardware,Battery Issue,Low,TRUE,Hardware Support mfa setup working cannot complete registration help need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team requesting access to specific application role update thanks.,Access,Access Request,Low,FALSE,IAM Team corporate proxy blocking legitimate business websites shift assist.,Network,Proxy Error,Low,FALSE,Network Support cannot access certain ports due to firewall restrictions shift,Network,Firewall Block,Low,TRUE,Network Support support team battery showing even plugged hours help,Hardware,Battery Issue,Low,FALSE,Hardware Support team network throughput severely degraded today urgently needed thanks.,Network,Internet Slow,Medium,TRUE,Network Support keyboard keys working properly keys stuck affecting work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue network throughput severely degraded today today urgent.,Network,Internet Slow,Medium,FALSE,Network Support team touchpad responding to gestures clicks since yesterday assist.,Hardware,Laptop Issue,High,TRUE,Hardware Support issue heat sink seems clogged dust affecting work,Hardware,Overheating,Critical,FALSE,Hardware Support help cannot connect to office desktop from home via remote desktop need assistance,Network,Remote Access,Medium,TRUE,Network Support issue requesting database access reporting purposes since yesterday asap.,Access,Access Request,Low,TRUE,IAM Team cannot see company wifi network available networks list try to work asap.,Network,WiFi Issue,Medium,TRUE,Network Support team role changed to manager need updated access rights since last week assist.,Access,Role Change,Low,FALSE,IAM Team memory leak causing application to consume ram try to work,Software,Performance,Critical,FALSE,Application Support network traffic dropped security firewall afternoon thanks.,Network,Firewall Block,High,FALSE,Network Support cpu temperature reaching dangerous levels according to monitoring today assist.,Hardware,Overheating,Critical,FALSE,Hardware Support laser printer toner cartridge error message since morning need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support inbound connection blocked host firewall help urgent.,Network,Firewall Block,Medium,FALSE,Network Support update history showing failed installations need help quickly.,Software,Update Problem,Medium,FALSE,Application Support help getting limited connectivity error wifi since morning affecting work,Network,WiFi Issue,Medium,FALSE,Network Support help printer showing paper jam error paper visible since last week thanks.,Hardware,Printer Error,High,TRUE,Hardware Support account lease expired cloud system thanks.,Access,Account Expired,Medium,FALSE,IAM Team license key rejected invalid activation reboot need help quickly.,Software,License Issue,High,FALSE,Application Support help windows crashed kernel_security_check_failure error since yesterday urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support second monitor keeps going black every minutes need assistance asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support important files got deleted accidentally need recovery reboot urgent.,Software,Data Loss,Critical,FALSE,Application Support ui laggy unresponsive usage need assistance need help quickly.,Software,Performance,Medium,FALSE,Application Support temporary password working first login shift assist.,Access,Password Reset,High,TRUE,IAM Team support team getting error vpn server responding trying to connect remotely since morning assist.,Network,VPN Connection,High,TRUE,Network Support help display port connection working monitor update fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support important files got deleted accidentally need recovery try to work urgent.,Software,Data Loss,Critical,FALSE,Application Support department change requires different system access today asap.,Access,Role Change,Low,TRUE,IAM Team issue promoted to team lead requesting elevated permissions help asap.,Access,Role Change,Low,FALSE,IAM Team contractor account expired needs extension help assist.,Access,Account Expired,Medium,FALSE,IAM Team battery calibration seems incorrect shift,Hardware,Battery Issue,Low,TRUE,Hardware Support wifi signal strength weak desk location need assistance assist.,Network,WiFi Issue,Medium,TRUE,Network Support concurrent license limit exceeded error since yesterday thanks.,Software,License Issue,High,FALSE,Application Support support team requesting shared mailbox access team reboot assist.,Access,Access Request,Low,FALSE,IAM Team update installation failed rolling back changes reboot,Software,Update Problem,Medium,FALSE,Application Support sms two-factor codes delivered need assistance urgent.,Access,MFA Problem,Medium,FALSE,IAM Team installation prerequisites met error message need assistance urgent.,Software,Software Install,Medium,FALSE,Application Support graphics rendering causing application slowdown since yesterday fix this.,Software,Performance,Medium,TRUE,Application Support team wifi shows connected internet access device today asap.,Network,WiFi Issue,Medium,TRUE,Network Support help cannot map network drive provided credentials since last week,Network,Network Drive,Low,TRUE,Network Support motherboard issue causing random system restarts since yesterday assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue corporate firewall preventing software update download urgently needed assist.,Network,Firewall Block,Medium,TRUE,Network Support team notebook computer recognizing power adapter afternoon assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team accidental data deletion from shared drive reboot asap.,Software,Data Loss,Critical,FALSE,Application Support unable to establish secure connection to corporate vpn afternoon,Network,VPN Connection,High,TRUE,Network Support issue password reset email going to spam folder reboot need help quickly.,Access,Password Reset,Low,TRUE,IAM Team corporate proxy blocking legitimate business websites since yesterday urgent.,Network,Proxy Error,Low,TRUE,Network Support laptop keeps freezing randomly normal work urgently needed assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support support team contractor account expired needs extension,Access,Account Expired,Critical,FALSE,IAM Team help important files got deleted accidentally need recovery affecting work need help quickly.,Software,Data Loss,Critical,FALSE,Application Support team laptop booting stuck black screen afternoon fix this.,Hardware,Laptop Issue,Low,TRUE,Hardware Support mapped network drive showing disconnected asap.,Network,Network Drive,Low,FALSE,Network Support help ram seems faulty system showing memory errors reboot urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support chrome browser crashing unexpectedly multiple times try to work,Software,Application Crash,High,FALSE,Application Support 32-bit software working 64-bit system properly today assist.,Software,Compatibility,Critical,FALSE,Application Support team dns query timeouts causing browsing issues afternoon assist.,Network,DNS Problem,Medium,FALSE,Network Support team job function change requiring new permissions need help quickly.,Access,Role Change,Low,FALSE,IAM Team access needed new system onboarding shift assist.,Access,Access Request,Low,FALSE,IAM Team team internet speed slow today pages taking forever to load try to work,Network,Internet Slow,Medium,TRUE,Network Support teamviewer connection failing timeout error try to work urgent.,Network,Remote Access,High,FALSE,Network Support issue service account certificate expired shift need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team remote access session keeps getting disconnected since morning assist.,Network,Remote Access,Low,FALSE,Network Support xml config file syntax error preventing startup since morning thanks.,Software,Configuration,Low,TRUE,Application Support team incompatible dll files causing application errors today assist.,Software,Compatibility,Critical,FALSE,Application Support issue proxy server refusing connections port 8080 reboot assist.,Network,Proxy Error,Low,FALSE,Network Support motherboard issue causing random system restarts reboot urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help secondary dns server responding to queries help need help quickly.,Network,DNS Problem,Low,FALSE,Network Support issue requesting shared mailbox access team since yesterday asap.,Access,Access Request,Low,TRUE,IAM Team display resolution cannot changed external monitor try to work fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support license expiration affecting account access shift urgent.,Access,Account Expired,High,FALSE,IAM Team mfa setup working cannot complete registration need assistance,Access,MFA Problem,Medium,TRUE,IAM Team application installation blocked windows defender firewall need assistance,Network,Firewall Block,Critical,FALSE,Network Support team volume license key blocked software vendor need assistance assist.,Software,License Issue,High,FALSE,Application Support support team sound card producing distorted audio output afternoon assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help login session expiring immediately signing afternoon asap.,Access,Login Failure,High,FALSE,IAM Team wireless mouse connecting to laptop via bluetooth urgently needed urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support connection unstable keeps dropping packets since last week thanks.,Network,Internet Slow,Medium,TRUE,Network Support domain login failing trust relationship error today asap.,Access,Login Failure,High,FALSE,IAM Team issue charging light blinking battery percentage increasing try to work asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support login session expiring immediately signing reboot,Access,Login Failure,High,TRUE,IAM Team password expired cannot set new one afternoon fix this.,Access,Account Expired,Critical,FALSE,IAM Team issue legacy application running updated os today need help quickly.,Software,Compatibility,Critical,FALSE,Application Support ram seems faulty system showing memory errors affecting work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help domain account disabled administrator need assistance fix this.,Access,Account Unlock,Medium,FALSE,IAM Team issue domain account disabled administrator,Access,Account Unlock,Medium,TRUE,IAM Team team biometric authentication failing device urgently needed fix this.,Access,MFA Problem,Medium,TRUE,IAM Team hardware token synchronizing server today assist.,Access,MFA Problem,Medium,TRUE,IAM Team document showing corrupted cannot recovered urgently needed,Software,Data Loss,Critical,FALSE,Application Support registry settings need to modified app help thanks.,Software,Configuration,Low,FALSE,Application Support unable to establish secure connection to corporate vpn urgently needed,Network,VPN Connection,High,TRUE,Network Support thermal throttling reducing computer performance need assistance fix this.,Hardware,Overheating,Low,FALSE,Hardware Support license expiration affecting account access since last week need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team dns query timeouts causing browsing issues reboot thanks.,Network,DNS Problem,Medium,TRUE,Network Support issue getting stuck update loop keeps restarting affecting work,Software,Update Problem,Medium,FALSE,Application Support job function change requiring new permissions shift urgent.,Access,Role Change,Low,FALSE,IAM Team help account validity period ended today need assistance need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team issue cannot access certain ports due to firewall restrictions shift,Network,Firewall Block,High,FALSE,Network Support need role-based access updated systems urgently needed need help quickly.,Access,Role Change,Low,TRUE,IAM Team browser extension incompatible current chrome version reboot,Software,Compatibility,High,TRUE,Application Support support team previous role access needs to revoked affecting work urgent.,Access,Role Change,Low,FALSE,IAM Team team getting connection blocked firewall error message since morning assist.,Network,Firewall Block,Low,TRUE,Network Support slow query performance database application urgently needed,Software,Performance,High,TRUE,Application Support support team laser printer toner cartridge error message today need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support help transferred to new team need access to resources shift assist.,Access,Role Change,Low,TRUE,IAM Team proxy auto-detection failing browser since yesterday,Network,Proxy Error,Low,FALSE,Network Support user profile locked due to inactivity timeout since yesterday assist.,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print asap.,Hardware,Printer Error,High,FALSE,Hardware Support network card detected device manager since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team application setup cannot write to program files since morning need help quickly.,Software,Software Install,Medium,FALSE,Application Support team workstation laptop experiencing random restarts since morning,Hardware,Laptop Issue,Medium,FALSE,Hardware Support requesting access to specific application role today,Access,Access Request,Low,TRUE,IAM Team team data synchronization causing file conflicts urgently needed thanks.,Software,Data Loss,Critical,FALSE,Application Support usb ports providing power to devices update asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support unable to establish secure connection to corporate vpn since morning,Network,VPN Connection,High,TRUE,Network Support msi installer failing unknown error code shift fix this.,Software,Software Install,Medium,TRUE,Application Support support team print jobs getting stuck queue printing shift need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support usb keyboard recognized computer update need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support getting invalid username password error repeatedly since yesterday need help quickly.,Access,Login Failure,High,FALSE,IAM Team document showing corrupted cannot recovered since yesterday asap.,Software,Data Loss,Critical,FALSE,Application Support ram seems faulty system showing memory errors urgently needed,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need elevated permissions to complete task since last week urgent.,Access,Permission Issue,High,FALSE,IAM Team license expiration affecting account access,Access,Account Expired,Medium,FALSE,IAM Team application crashes stopped working error since yesterday asap.,Software,Application Crash,High,FALSE,Application Support browser tabs crashing memory error need assistance assist.,Software,Application Crash,High,FALSE,Application Support issue firewall exception rule working expected shift assist.,Network,Firewall Block,Low,FALSE,Network Support biometric authentication failing device urgently needed urgent.,Access,MFA Problem,Medium,FALSE,IAM Team team vpn client shows authentication failed error try to login shift thanks.,Network,VPN Connection,High,FALSE,Network Support team database showing corruption errors startup afternoon thanks.,Software,Data Loss,Critical,FALSE,Application Support laptop booting stuck black screen urgently needed fix this.,Hardware,Laptop Issue,High,TRUE,Hardware Support temporary account access period lapsed shift fix this.,Access,Account Expired,Low,FALSE,IAM Team help getting invalid username password error repeatedly afternoon asap.,Access,Login Failure,High,TRUE,IAM Team adobe license showing expired even though active reboot asap.,Software,License Issue,High,FALSE,Application Support support team wifi signal strength weak desk location afternoon asap.,Network,WiFi Issue,Medium,FALSE,Network Support license server responding cannot validate software update,Software,License Issue,High,FALSE,Application Support team account locked multiple failed login attempts help urgent.,Access,Account Unlock,Medium,TRUE,IAM Team getting remote computer available error assist.,Network,Remote Access,Medium,FALSE,Network Support hdmi monitor showing signal message today need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help word document causing application to freeze affecting work thanks.,Software,Application Crash,High,TRUE,Application Support application taking forever to load initialize affecting work,Software,Performance,Low,TRUE,Application Support support team browser tabs crashing memory error need assistance,Software,Application Crash,High,FALSE,Application Support network drive showing file explorer today asap.,Network,Network Drive,Low,FALSE,Network Support issue powerpoint closing unexpectedly presentation today fix this.,Software,Application Crash,High,FALSE,Application Support keyboard backlight turning update,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support biometric login recognizing fingerprint try to work thanks.,Access,Login Failure,High,TRUE,IAM Team keyboard typing wrong characters keys try to work need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support mfa push notification reaching mobile app thanks.,Access,MFA Problem,Medium,TRUE,IAM Team incompatible dll files causing application errors need assistance asap.,Software,Compatibility,High,FALSE,Application Support support team single sign-on redirect loop preventing access fix this.,Access,Login Failure,High,TRUE,IAM Team team windows update keeps failing error 0x80070002 try to work urgent.,Software,Update Problem,Medium,TRUE,Application Support system rebooting automatically blue screen error today assist.,Hardware,Blue Screen,High,TRUE,Hardware Support support team configuration file seems corrupted application start afternoon assist.,Software,Configuration,Low,TRUE,Application Support trial version expired license purchased since morning need help quickly.,Software,License Issue,High,FALSE,Application Support issue permission denied trying to save file to location reboot urgent.,Access,Permission Issue,High,FALSE,IAM Team unable to change password getting policy error try to work need help quickly.,Access,Password Reset,Low,TRUE,IAM Team lithium battery showing replace soon warning since yesterday urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support team lost access to mfa device cannot authenticate shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team support team data synchronization causing file conflicts since morning,Software,Data Loss,Critical,FALSE,Application Support network throughput severely degraded today since yesterday urgent.,Network,Internet Slow,Medium,FALSE,Network Support getting limited connectivity error wifi since morning help thanks.,Network,WiFi Issue,Medium,TRUE,Network Support team requesting database access reporting purposes need assistance,Access,Access Request,Low,TRUE,IAM Team software install stuck 99 complete afternoon fix this.,Software,Software Install,Medium,TRUE,Application Support network card detected device manager since morning urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support corporate vpn disconnecting frequently calls since morning,Network,VPN Connection,High,FALSE,Network Support inkjet printer recognizing ink cartridges shift asap.,Hardware,Printer Error,High,FALSE,Hardware Support blue screen appearing randomly different error codes since yesterday,Hardware,Blue Screen,High,FALSE,Hardware Support issue laptop battery draining fast barely lasts hour since last week asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support team network drive showing file explorer affecting work asap.,Network,Network Drive,Low,TRUE,Network Support proxy server refusing connections port 8080 since morning fix this.,Network,Proxy Error,Low,FALSE,Network Support web pages loading extremely slowly browsers try to work assist.,Network,Internet Slow,Medium,TRUE,Network Support monitor backlight flickering intermittently afternoon asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internet speed slow today pages taking forever to load since yesterday,Network,Internet Slow,Medium,TRUE,Network Support update installation failed rolling back changes afternoon asap.,Software,Update Problem,Medium,TRUE,Application Support issue print quality poor streaks pages try to work thanks.,Hardware,Printer Error,High,TRUE,Hardware Support user account disabled due to inactivity period shift need help quickly.,Access,Account Expired,Low,TRUE,IAM Team internal dns records updating properly affecting work assist.,Network,DNS Problem,Low,FALSE,Network Support getting proxy authentication required popup repeatedly shift asap.,Network,Proxy Error,Low,FALSE,Network Support dual monitor setup stopped working update since last week urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support motherboard issue causing random system restarts update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help system rebooting automatically blue screen error since yesterday fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support trial version expired license purchased urgently needed assist.,Software,License Issue,High,TRUE,Application Support team browser showing proxy server connection error reboot fix this.,Network,Proxy Error,Low,TRUE,Network Support support team cannot install new software package getting error 1603 today asap.,Software,Software Install,Medium,TRUE,Application Support multi-factor authentication keeps failing repeatedly help asap.,Access,MFA Problem,Medium,TRUE,IAM Team proxy auto-detection failing browser shift,Network,Proxy Error,Low,TRUE,Network Support issue corporate vpn disconnecting frequently calls afternoon fix this.,Network,VPN Connection,High,FALSE,Network Support getting error vpn server responding trying to connect remotely afternoon urgent.,Network,VPN Connection,High,FALSE,Network Support issue chrome browser crashing unexpectedly multiple times shift,Software,Application Crash,High,TRUE,Application Support help slow query performance database application afternoon assist.,Software,Performance,Low,TRUE,Application Support issue dns server responding error browsers update thanks.,Network,DNS Problem,High,TRUE,Network Support support team user account disabled due to inactivity period,Access,Account Expired,Medium,FALSE,IAM Team software update downloaded install properly today,Software,Update Problem,Medium,FALSE,Application Support team getting access denied error trying to open folder today fix this.,Access,Permission Issue,High,TRUE,IAM Team support team performance degraded significantly recent update urgently needed fix this.,Software,Performance,High,TRUE,Application Support issue ini configuration file incorrect parameters since last week need help quickly.,Software,Configuration,Low,TRUE,Application Support firewall exception rule working expected since last week fix this.,Network,Firewall Block,High,FALSE,Network Support help software settings got reset need to reconfigure everything thanks.,Software,Configuration,Low,TRUE,Application Support support team self-service password reset portal accessible today,Access,Password Reset,Critical,FALSE,IAM Team screen flickering issue work laptop affecting work need help quickly.,Hardware,Laptop Issue,High,TRUE,Hardware Support position change affecting system authorizations need assistance,Access,Role Change,Low,FALSE,IAM Team issue laptop overheating automatically shutting try to work urgent.,Hardware,Overheating,High,FALSE,Hardware Support help getting connection blocked firewall error message update assist.,Network,Firewall Block,Low,TRUE,Network Support issue authenticator app generating valid codes help,Access,MFA Problem,Medium,FALSE,IAM Team power adapter connected battery charging since yesterday assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support display resolution cannot changed external monitor afternoon asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support page_fault_in_nonpaged_area system crash need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support license server responding cannot validate software update assist.,Software,License Issue,High,FALSE,Application Support file version history showing previous versions try to work,Software,Data Loss,Critical,FALSE,Application Support volume license key blocked software vendor since yesterday need help quickly.,Software,License Issue,High,TRUE,Application Support issue forgot password cannot login to account since last week assist.,Access,Password Reset,Critical,FALSE,IAM Team network printer responding to print commands help need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support corporate firewall preventing software update download reboot need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support battery showing even plugged hours need assistance,Hardware,Battery Issue,Low,FALSE,Hardware Support team need vpn access to work remotely from home update fix this.,Access,Access Request,Low,FALSE,IAM Team issue cannot check updates getting connection error since yesterday need help quickly.,Software,Update Problem,Medium,TRUE,Application Support getting connection blocked firewall error message since last week fix this.,Network,Firewall Block,Low,TRUE,Network Support help mfa setup working cannot complete registration since yesterday,Access,MFA Problem,Medium,FALSE,IAM Team firewall rules seem to changed blocking legitimate traffic need assistance need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support previous role access needs to revoked reboot,Access,Role Change,Low,FALSE,IAM Team workstation laptop experiencing random restarts since yesterday,Hardware,Laptop Issue,Medium,FALSE,Hardware Support mobile computer battery holding charge afternoon need help quickly.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support share permissions allowing write access since yesterday fix this.,Access,Permission Issue,High,FALSE,IAM Team browsing painfully slow affecting productivity since last week,Network,Internet Slow,Medium,FALSE,Network Support issue print quality poor streaks pages need assistance urgent.,Hardware,Printer Error,High,FALSE,Hardware Support help getting invalid username password error repeatedly update assist.,Access,Login Failure,High,FALSE,IAM Team teams application keeps closing randomly shift asap.,Software,Application Crash,High,FALSE,Application Support support team notebook computer recognizing power adapter since yesterday urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support motherboard issue causing random system restarts since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support password reset email going to spam folder since morning thanks.,Access,Password Reset,Critical,FALSE,IAM Team dns lookup taking long causing delays need assistance,Network,DNS Problem,High,TRUE,Network Support help cannot see company wifi network available networks list shift assist.,Network,WiFi Issue,Medium,FALSE,Network Support issue sound card producing distorted audio output since morning assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop wifi extremely slow compared to colleagues help need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support software install stuck 99 complete reboot,Software,Software Install,Medium,TRUE,Application Support secondary dns server responding to queries since morning,Network,DNS Problem,Critical,FALSE,Network Support help usb keyboard recognized computer affecting work,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support important files got deleted accidentally need recovery afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support support team cooling fan making grinding noise shift thanks.,Hardware,Overheating,High,FALSE,Hardware Support support team mfa push notification reaching mobile app affecting work assist.,Access,MFA Problem,Medium,FALSE,IAM Team team feature update breaking existing applications since last week,Software,Update Problem,Medium,TRUE,Application Support support team website names resolving to use ip addresses since morning,Network,DNS Problem,Critical,FALSE,Network Support cannot access certain ports due to firewall restrictions since morning thanks.,Network,Firewall Block,High,FALSE,Network Support outlook keeps crashing try to open emails affecting work,Software,Application Crash,High,FALSE,Application Support remote assistance invitation working properly since last week assist.,Network,Remote Access,Medium,TRUE,Network Support printer showing paper jam error paper visible since last week asap.,Hardware,Printer Error,High,FALSE,Hardware Support help irql_not_less_or_equal blue screen error affecting work urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support help power supply unit seems to failed affecting work fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support file access rights seem to revoked since yesterday,Access,Permission Issue,High,TRUE,IAM Team dual monitor setup stopped working update shift assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support unable to change password getting policy error try to work thanks.,Access,Password Reset,Critical,FALSE,IAM Team team cpu fan failure causing processor overheating,Hardware,Hardware Failure,Critical,FALSE,Hardware Support memory leak causing application to consume ram afternoon fix this.,Software,Performance,Medium,FALSE,Application Support team connection unstable keeps dropping packets afternoon urgent.,Network,Internet Slow,Medium,FALSE,Network Support cannot access external websites due to proxy configuration issue today asap.,Network,Proxy Error,Low,FALSE,Network Support support team service account certificate expired update need help quickly.,Access,Account Expired,Low,FALSE,IAM Team team monitor screen showing horizontal lines flickering since morning urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support xml config file syntax error preventing startup since yesterday thanks.,Software,Configuration,Low,TRUE,Application Support keyboard typing wrong characters keys need assistance fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop charging battery icon shows red try to work asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue laptop suddenly shut turn back since yesterday fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team license server responding cannot validate software urgently needed,Software,License Issue,High,FALSE,Application Support ssd detected bios possible drive failure assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help group policy restricting application execution urgently needed fix this.,Access,Permission Issue,High,TRUE,IAM Team vpn tunnel establishment failing error code today,Network,VPN Connection,High,TRUE,Network Support issue inkjet printer recognizing ink cartridges since yesterday thanks.,Hardware,Printer Error,High,TRUE,Hardware Support application preferences saving properly reboot thanks.,Software,Configuration,Low,FALSE,Application Support user account disabled due to inactivity period since morning urgent.,Access,Account Expired,High,FALSE,IAM Team support team wifi signal strength weak desk location try to work,Network,WiFi Issue,Medium,TRUE,Network Support getting account expired message trying to login afternoon fix this.,Access,Account Expired,Medium,FALSE,IAM Team support team remote assistance invitation working properly since last week,Network,Remote Access,Medium,TRUE,Network Support biometric authentication failing device need assistance need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team unable to establish secure connection to corporate vpn today need help quickly.,Network,VPN Connection,High,TRUE,Network Support mfa setup working cannot complete registration need assistance,Access,MFA Problem,Medium,TRUE,IAM Team support team notebook battery swelling visible case affecting work thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support environment variables set correctly application urgent.,Software,Configuration,Low,FALSE,Application Support lithium battery showing replace soon warning since last week thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support cannot login to system even correct credentials afternoon,Access,Login Failure,High,FALSE,IAM Team laptop getting extremely hot normal usage shift thanks.,Hardware,Overheating,Medium,FALSE,Hardware Support proxy settings seem to changed cannot browse internet urgently needed asap.,Network,Proxy Error,Low,TRUE,Network Support new software compatible current windows version need assistance assist.,Software,Compatibility,High,TRUE,Application Support shared folder permissions seem to changed need assistance,Network,Network Drive,Low,FALSE,Network Support proxy auto-detection failing browser shift fix this.,Network,Proxy Error,Low,TRUE,Network Support software showing license found error startup update asap.,Software,License Issue,High,FALSE,Application Support laptop shuts immediately unplugged thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support download speed dropped significantly since afternoon affecting work assist.,Network,Internet Slow,Medium,FALSE,Network Support program designed version windows affecting work asap.,Software,Compatibility,High,TRUE,Application Support issue application preferences saving properly today,Software,Configuration,Low,FALSE,Application Support application incompatible installed programs since morning need help quickly.,Software,Compatibility,High,TRUE,Application Support team windows update keeps failing error 0x80070002 need help quickly.,Software,Update Problem,Medium,FALSE,Application Support account locked message appearing login screen shift thanks.,Access,Account Unlock,Medium,TRUE,IAM Team team user profile locked due to inactivity timeout update,Access,Account Unlock,Medium,TRUE,IAM Team issue license expiration affecting account access shift,Access,Account Expired,Medium,TRUE,IAM Team support team forgot password cannot login to account shift asap.,Access,Password Reset,Low,TRUE,IAM Team getting limited connectivity error wifi since morning since morning,Network,WiFi Issue,Medium,FALSE,Network Support help need help installing python required libraries shift urgent.,Software,Software Install,Medium,FALSE,Application Support file version history showing previous versions since last week,Software,Data Loss,Critical,FALSE,Application Support monitor colors look washed distorted need assistance need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support getting account disabled error trying to login today asap.,Access,Account Unlock,Medium,TRUE,IAM Team multifunction printer scanner working afternoon assist.,Hardware,Printer Error,High,FALSE,Hardware Support got blue screen death error code critical_process_died shift thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support requesting shared mailbox access team since yesterday,Access,Access Request,Low,FALSE,IAM Team excel application freezing crashing large files update assist.,Software,Application Crash,High,TRUE,Application Support bandwidth seems throttled slow response times help asap.,Network,Internet Slow,Medium,FALSE,Network Support print jobs getting stuck queue printing afternoon asap.,Hardware,Printer Error,High,FALSE,Hardware Support laser printer toner cartridge error message shift assist.,Hardware,Printer Error,High,TRUE,Hardware Support network drive showing file explorer urgently needed,Network,Network Drive,Low,TRUE,Network Support keyboard typing wrong characters keys afternoon urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support hard drive making clicking noises suspect failure shift need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support share permissions allowing write access since last week thanks.,Access,Permission Issue,High,FALSE,IAM Team support team browser extension incompatible current chrome version shift,Software,Compatibility,Critical,FALSE,Application Support support team irql_not_less_or_equal blue screen error since yesterday asap.,Hardware,Blue Screen,High,TRUE,Hardware Support permission to access required shared drive shift urgent.,Access,Permission Issue,High,TRUE,IAM Team service account certificate expired since last week,Access,Account Expired,High,TRUE,IAM Team cisco anyconnect vpn stuck connecting status urgently needed assist.,Network,VPN Connection,High,FALSE,Network Support need elevated permissions to complete task affecting work,Access,Permission Issue,High,TRUE,IAM Team help software update downloaded install properly afternoon thanks.,Software,Update Problem,Medium,TRUE,Application Support support team application setup cannot write to program files help fix this.,Software,Software Install,Medium,FALSE,Application Support help vpn working fine yesterday today connect update thanks.,Network,VPN Connection,High,TRUE,Network Support printer showing offline status even though powered reboot asap.,Hardware,Printer Error,High,FALSE,Hardware Support team department change requires different system access since morning assist.,Access,Role Change,Low,TRUE,IAM Team getting remote computer available error help need help quickly.,Network,Remote Access,Critical,FALSE,Network Support performance degraded significantly recent update since last week fix this.,Software,Performance,Medium,FALSE,Application Support getting account expired message trying to login try to work urgent.,Access,Account Expired,Low,TRUE,IAM Team biometric login recognizing fingerprint affecting work assist.,Access,Login Failure,High,TRUE,IAM Team vpn client shows authentication failed error try to login since yesterday thanks.,Network,VPN Connection,High,TRUE,Network Support support team domain password policy forcing expiration since last week,Access,Account Expired,Low,FALSE,IAM Team password reset email going to spam folder since last week thanks.,Access,Password Reset,Medium,TRUE,IAM Team getting remote computer available error help need help quickly.,Network,Remote Access,Low,FALSE,Network Support team vpn client shows authentication failed error try to login today fix this.,Network,VPN Connection,High,TRUE,Network Support help shared folder permissions seem to changed reboot thanks.,Network,Network Drive,Low,FALSE,Network Support support team license expiration affecting account access reboot thanks.,Access,Account Expired,Low,FALSE,IAM Team bandwidth seems throttled slow response times afternoon,Network,Internet Slow,Medium,TRUE,Network Support issue hard drive making clicking noises suspect failure afternoon fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support bsod memory management error keeps occurring help thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support outbound traffic blocked specific application since yesterday thanks.,Network,Firewall Block,Critical,FALSE,Network Support vpn connection drops every minutes frustrating need assistance,Network,VPN Connection,High,TRUE,Network Support file version history showing previous versions update urgent.,Software,Data Loss,Critical,FALSE,Application Support getting limited connectivity error wifi since morning reboot asap.,Network,WiFi Issue,Medium,TRUE,Network Support memory leak causing application to consume ram since morning urgent.,Software,Performance,Critical,FALSE,Application Support laptop getting extremely hot normal usage since yesterday fix this.,Hardware,Overheating,High,FALSE,Hardware Support wifi signal strength weak desk location since morning need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support team account locked message appearing login screen today assist.,Access,Account Unlock,Medium,TRUE,IAM Team team graphics card failure causing display artifacts affecting work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support vpn client shows authentication failed error try to login reboot thanks.,Network,VPN Connection,High,TRUE,Network Support blue screen appearing randomly different error codes since last week need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support shared folder permissions seem to changed today urgent.,Network,Network Drive,Low,TRUE,Network Support cannot install new software package getting error 1603 since last week urgent.,Software,Software Install,Medium,TRUE,Application Support team getting account disabled error trying to login today thanks.,Access,Account Unlock,Medium,TRUE,IAM Team help laptop booting stuck black screen reboot assist.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue page_fault_in_nonpaged_area system crash affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support team unsaved work lost due to unexpected application crash urgent.,Software,Data Loss,Critical,FALSE,Application Support update installation failed rolling back changes since yesterday thanks.,Software,Update Problem,Medium,TRUE,Application Support help remote assistance invitation working properly need assistance,Network,Remote Access,Low,FALSE,Network Support database showing corruption errors startup afternoon urgent.,Software,Data Loss,Critical,FALSE,Application Support help monitor screen showing horizontal lines flickering since yesterday urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team biometric login recognizing fingerprint need assistance assist.,Access,Login Failure,High,FALSE,IAM Team monitor screen showing horizontal lines flickering try to work fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support secondary dns server responding to queries since yesterday,Network,DNS Problem,Critical,FALSE,Network Support keyboard keys working properly keys stuck update assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop overheating automatically shutting afternoon urgent.,Hardware,Overheating,Low,FALSE,Hardware Support print jobs getting stuck queue printing since morning fix this.,Hardware,Printer Error,High,FALSE,Hardware Support domain account disabled administrator since last week need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team issue battery calibration seems incorrect try to work thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue account validity period ended today affecting work,Access,Account Expired,High,TRUE,IAM Team biometric authentication failing device afternoon thanks.,Access,MFA Problem,Medium,TRUE,IAM Team laptop booting stuck black screen try to work urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support help blue screen appearing randomly different error codes afternoon asap.,Hardware,Blue Screen,High,FALSE,Hardware Support credential manager saving login information since last week asap.,Access,Login Failure,High,FALSE,IAM Team firewall blocking application from accessing network since morning thanks.,Network,Firewall Block,Critical,FALSE,Network Support application taking forever to load initialize since last week assist.,Software,Performance,Medium,FALSE,Application Support application taking forever to load initialize help need help quickly.,Software,Performance,High,FALSE,Application Support self-service password reset portal accessible today urgent.,Access,Password Reset,Critical,FALSE,IAM Team team getting limited connectivity error wifi since morning try to work,Network,WiFi Issue,Medium,FALSE,Network Support help wireless printer connecting to network update assist.,Hardware,Printer Error,High,FALSE,Hardware Support photoshop crashing error applying filters update,Software,Application Crash,High,TRUE,Application Support remote desktop shows black screen connection since morning asap.,Network,Remote Access,Critical,FALSE,Network Support cpu fan failure causing processor overheating need assistance urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support application incompatible installed programs today fix this.,Software,Compatibility,Medium,TRUE,Application Support wifi password prompt keeps appearing even entering correct password need assistance assist.,Network,WiFi Issue,Medium,FALSE,Network Support department change requires different system access afternoon urgent.,Access,Role Change,Low,FALSE,IAM Team team software showing license found error startup affecting work,Software,License Issue,High,FALSE,Application Support dns server responding error browsers today,Network,DNS Problem,Critical,FALSE,Network Support issue getting error network path found trying to open shared folder affecting work fix this.,Network,Network Drive,Low,TRUE,Network Support network drive access nahi ho raha,Network,WiFi Issue,Medium,FALSE,Network Support keyboard typing wrong characters keys assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support backup restoration failing critical files reboot need help quickly.,Software,Data Loss,Critical,FALSE,Application Support monitor backlight flickering intermittently update fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue environment variables set correctly application need assistance,Software,Configuration,Low,TRUE,Application Support support team getting nxdomain error valid websites reboot assist.,Network,DNS Problem,Critical,FALSE,Network Support subscription license showing expired status reboot thanks.,Software,License Issue,High,TRUE,Application Support hdmi monitor showing signal message reboot asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team bsod memory management error keeps occurring afternoon,Hardware,Blue Screen,High,TRUE,Hardware Support support team website names resolving to use ip addresses need assistance,Network,DNS Problem,Critical,FALSE,Network Support cannot connect to corporate wireless network need assistance,Network,WiFi Issue,Medium,FALSE,Network Support data synchronization causing file conflicts reboot assist.,Software,Data Loss,Critical,FALSE,Application Support share permissions allowing write access help urgent.,Access,Permission Issue,High,FALSE,IAM Team vpn tunnel establishment failing error code affecting work,Network,VPN Connection,High,TRUE,Network Support keyboard typing wrong characters keys since morning assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support display port connection working monitor affecting work need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support power adapter connected battery charging since yesterday urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue laptop battery draining fast barely lasts hour affecting work,Hardware,Battery Issue,Low,TRUE,Hardware Support cooling fan making grinding noise urgently needed need help quickly.,Hardware,Overheating,High,TRUE,Hardware Support help contractor account expired needs extension try to work assist.,Access,Account Expired,Critical,FALSE,IAM Team network throughput severely degraded today update need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support password reset questions accepting answers help assist.,Access,Password Reset,Medium,TRUE,IAM Team promoted to team lead requesting elevated permissions assist.,Access,Role Change,Low,FALSE,IAM Team help laptop booting stuck black screen since last week,Hardware,Laptop Issue,Medium,FALSE,Hardware Support sso login working showing authentication error since last week asap.,Access,Login Failure,High,TRUE,IAM Team team connection unstable keeps dropping packets since yesterday urgent.,Network,Internet Slow,Medium,TRUE,Network Support network storage accessible from workstation urgent.,Network,Network Drive,Low,FALSE,Network Support firewall exception rule working expected try to work need help quickly.,Network,Firewall Block,High,FALSE,Network Support biometric authentication failing device update thanks.,Access,MFA Problem,Medium,TRUE,IAM Team issue software deployment package corrupted download afternoon,Software,Software Install,Medium,TRUE,Application Support vnc viewer cannot connect to remote host need assistance urgent.,Network,Remote Access,High,FALSE,Network Support hard drive making clicking noises suspect failure help,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help blue screen appearing randomly different error codes need assistance need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support support team battery health degraded significantly need replacement since morning fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support help inbound connection blocked host firewall reboot need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support team getting invalid otp error even correct code try to work,Access,MFA Problem,Medium,FALSE,IAM Team issue software installation failing insufficient privileges error afternoon asap.,Software,Software Install,Medium,FALSE,Application Support support team second monitor keeps going black every minutes since last week,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team ini configuration file incorrect parameters afternoon assist.,Software,Configuration,Low,TRUE,Application Support network storage accessible from workstation affecting work fix this.,Network,Network Drive,Low,FALSE,Network Support issue page_fault_in_nonpaged_area system crash help thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support subscription license showing expired status affecting work urgent.,Software,License Issue,High,FALSE,Application Support mapped network drive showing disconnected since last week urgent.,Network,Network Drive,Low,FALSE,Network Support smart card authentication failing login since morning thanks.,Access,Login Failure,High,FALSE,IAM Team browsing painfully slow affecting productivity today,Network,Internet Slow,Medium,FALSE,Network Support wireless printer connecting to network need assistance,Hardware,Printer Error,High,TRUE,Hardware Support issue battery showing even plugged hours update fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support account locked multiple failed login attempts help,Access,Account Unlock,Medium,TRUE,IAM Team getting installation package could opened error try to work assist.,Software,Software Install,Medium,FALSE,Application Support application setup cannot write to program files urgently needed thanks.,Software,Software Install,Medium,TRUE,Application Support adobe license showing expired even though active shift fix this.,Software,License Issue,High,FALSE,Application Support help account validity period ended today help,Access,Account Expired,Low,TRUE,IAM Team multi-factor authentication keeps failing repeatedly try to work thanks.,Access,MFA Problem,Medium,TRUE,IAM Team issue remote vpn access working from home network reboot need help quickly.,Network,VPN Connection,High,FALSE,Network Support keyboard typing wrong characters keys afternoon need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support wifi signal strength weak desk location since yesterday thanks.,Network,WiFi Issue,Medium,FALSE,Network Support team laser printer toner cartridge error message help urgent.,Hardware,Printer Error,High,TRUE,Hardware Support enterprise wifi authentication failing repeatedly try to work urgent.,Network,WiFi Issue,Medium,FALSE,Network Support issue battery health degraded significantly need replacement asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support application installation blocked windows defender firewall afternoon asap.,Network,Firewall Block,High,TRUE,Network Support ntfs permissions preventing file access since morning assist.,Access,Permission Issue,High,FALSE,IAM Team role-based security groups need updating thanks.,Access,Role Change,Low,TRUE,IAM Team getting limited connectivity error wifi since morning urgently needed thanks.,Network,WiFi Issue,Medium,TRUE,Network Support notebook computer recognizing power adapter need assistance asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support job function change requiring new permissions need assistance,Access,Role Change,Low,TRUE,IAM Team support team department change requires different system access need assistance fix this.,Access,Role Change,Low,TRUE,IAM Team support team mfa push notification reaching mobile app urgently needed need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team connection unstable keeps dropping packets try to work,Network,Internet Slow,Medium,FALSE,Network Support support team dual monitor setup stopped working update since last week,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help database showing corruption errors startup afternoon urgent.,Software,Data Loss,Critical,FALSE,Application Support notebook battery swelling visible case today asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support mouse scroll wheel working anymore update asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help usb keyboard recognized computer affecting work asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support unable to change password getting policy error update fix this.,Access,Password Reset,High,TRUE,IAM Team graphics rendering causing application slowdown need assistance fix this.,Software,Performance,Critical,FALSE,Application Support mfa setup working cannot complete registration affecting work thanks.,Access,MFA Problem,Medium,FALSE,IAM Team incompatible dll files causing application errors today need help quickly.,Software,Compatibility,Low,TRUE,Application Support legacy application running updated os try to work,Software,Compatibility,Low,FALSE,Application Support laptop wifi extremely slow compared to colleagues affecting work,Network,WiFi Issue,Medium,FALSE,Network Support issue usb keyboard recognized computer update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help memory leak causing application to consume ram today urgent.,Software,Performance,High,FALSE,Application Support getting license activation failed error code 0xc004c003 urgently needed,Software,License Issue,High,FALSE,Application Support license key rejected invalid activation update assist.,Software,License Issue,High,FALSE,Application Support help battery showing even plugged hours need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support help unsaved work lost due to unexpected application crash shift thanks.,Software,Data Loss,Critical,FALSE,Application Support network traffic dropped security firewall since yesterday urgent.,Network,Firewall Block,Critical,FALSE,Network Support hard drive making clicking noises suspect failure update fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team cannot see company wifi network available networks list urgently needed urgent.,Network,WiFi Issue,Medium,FALSE,Network Support software deployment package corrupted download affecting work,Software,Software Install,Medium,FALSE,Application Support windows update keeps failing error 0x80070002 afternoon thanks.,Software,Update Problem,Medium,FALSE,Application Support help office wifi keeps disconnecting laptop every 10 minutes help,Network,WiFi Issue,Medium,FALSE,Network Support hdmi monitor showing signal message since last week need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support receiving otp registered mobile number try to work,Access,MFA Problem,Medium,TRUE,IAM Team software showing license found error startup shift urgent.,Software,License Issue,High,FALSE,Application Support cannot connect to vpn since morning keeps timing afternoon,Network,VPN Connection,High,FALSE,Network Support service account locked affecting application access update,Access,Account Unlock,Medium,TRUE,IAM Team graphics card failure causing display artifacts today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support permission denied trying to save file to location since last week,Access,Permission Issue,High,FALSE,IAM Team wireless keyboard keeps losing connection intermittently help fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue contractor account expired needs extension today fix this.,Access,Account Expired,Low,TRUE,IAM Team issue browser extension incompatible current chrome version need assistance assist.,Software,Compatibility,Critical,FALSE,Application Support cannot connect to vpn since morning keeps timing afternoon fix this.,Network,VPN Connection,High,TRUE,Network Support lithium battery showing replace soon warning today,Hardware,Battery Issue,Low,FALSE,Hardware Support slow query performance database application since last week,Software,Performance,Medium,FALSE,Application Support support team temporary password working first login need assistance,Access,Password Reset,Low,TRUE,IAM Team help print jobs getting stuck queue printing help,Hardware,Printer Error,High,FALSE,Hardware Support mfa push notification reaching mobile app today urgent.,Access,MFA Problem,Medium,TRUE,IAM Team requesting access to specific application role help assist.,Access,Access Request,Low,FALSE,IAM Team print quality poor streaks pages update fix this.,Hardware,Printer Error,High,TRUE,Hardware Support support team application freezing data processing need assistance fix this.,Software,Performance,Low,TRUE,Application Support mouse cursor jumping around randomly screen since yesterday asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support license server responding cannot validate software need assistance need help quickly.,Software,License Issue,High,TRUE,Application Support setup wizard closes unexpectedly installation since yesterday,Software,Software Install,Medium,FALSE,Application Support need help installing python required libraries urgently needed,Software,Software Install,Medium,FALSE,Application Support firewall rules seem to changed blocking legitimate traffic need assistance fix this.,Network,Firewall Block,High,FALSE,Network Support support team application installation blocked windows defender firewall affecting work,Network,Firewall Block,Medium,TRUE,Network Support team inbound connection blocked host firewall since morning asap.,Network,Firewall Block,High,TRUE,Network Support charging light blinking battery percentage increasing reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support sound card producing distorted audio output update asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support power adapter connected battery charging shift urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue application taking forever to load initialize need assistance urgent.,Software,Performance,Critical,FALSE,Application Support cannot access certain ports due to firewall restrictions since yesterday need help quickly.,Network,Firewall Block,Medium,TRUE,Network Support issue authenticator app generating valid codes today urgent.,Access,MFA Problem,Medium,FALSE,IAM Team print quality poor streaks pages since yesterday,Hardware,Printer Error,High,FALSE,Hardware Support help cooling fan making grinding noise assist.,Hardware,Overheating,Critical,FALSE,Hardware Support security patch installation getting stuck since yesterday urgent.,Software,Update Problem,Medium,TRUE,Application Support cumulative update failing to install windows urgently needed assist.,Software,Update Problem,Medium,FALSE,Application Support getting stuck update loop keeps restarting today urgent.,Software,Update Problem,Medium,FALSE,Application Support internal dns records updating properly since yesterday,Network,DNS Problem,Critical,FALSE,Network Support photoshop crashing error applying filters afternoon,Software,Application Crash,High,TRUE,Application Support support team xml config file syntax error preventing startup since last week thanks.,Software,Configuration,Low,FALSE,Application Support team cannot connect to vpn since morning keeps timing,Network,VPN Connection,High,TRUE,Network Support support team role changed to manager need updated access rights try to work,Access,Role Change,Low,FALSE,IAM Team inbound connection blocked host firewall try to work urgent.,Network,Firewall Block,Low,FALSE,Network Support feature update breaking existing applications shift assist.,Software,Update Problem,Medium,FALSE,Application Support remote vpn access working from home network afternoon need help quickly.,Network,VPN Connection,High,FALSE,Network Support issue getting remote computer available error since morning urgent.,Network,Remote Access,Low,FALSE,Network Support powerpoint closing unexpectedly presentation since last week,Software,Application Crash,High,TRUE,Application Support support team department change requires different system access since morning,Access,Role Change,Low,FALSE,IAM Team download speed dropped significantly since afternoon today fix this.,Network,Internet Slow,Medium,TRUE,Network Support network storage accessible from workstation try to work need help quickly.,Network,Network Drive,Low,TRUE,Network Support support team charging light blinking battery percentage increasing today urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue laptop battery draining fast barely lasts hour need assistance need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support outlook keeps crashing try to open emails since last week asap.,Software,Application Crash,High,TRUE,Application Support windows update keeps failing error 0x80070002 since yesterday asap.,Software,Update Problem,Medium,FALSE,Application Support wifi signal strength weak desk location update fix this.,Network,WiFi Issue,Medium,TRUE,Network Support print quality poor streaks pages afternoon,Hardware,Printer Error,High,TRUE,Hardware Support volume license key blocked software vendor reboot,Software,License Issue,High,FALSE,Application Support network printer responding to print commands try to work need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support corporate proxy blocking legitimate business websites affecting work,Network,Proxy Error,Low,TRUE,Network Support team user account disabled due to inactivity period since last week assist.,Access,Account Expired,Medium,FALSE,IAM Team issue network drive access extremely slow files open today,Network,Network Drive,Low,TRUE,Network Support environment variables set correctly application update fix this.,Software,Configuration,Low,FALSE,Application Support help receiving password reset email inbox help need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team msi installer failing unknown error code today fix this.,Software,Software Install,Medium,TRUE,Application Support browser showing proxy server connection error afternoon thanks.,Network,Proxy Error,Low,TRUE,Network Support ventilation ports blocked causing overheating asap.,Hardware,Overheating,Critical,FALSE,Hardware Support network latency extremely high cannot use video conferencing reboot,Network,Internet Slow,Medium,TRUE,Network Support vpn client shows authentication failed error try to login try to work,Network,VPN Connection,High,TRUE,Network Support cannot access external websites due to proxy configuration issue update,Network,Proxy Error,Low,TRUE,Network Support slow query performance database application try to work,Software,Performance,Critical,FALSE,Application Support support team browser extension incompatible current chrome version reboot assist.,Software,Compatibility,High,FALSE,Application Support team internet keeps buffering important client calls reboot,Network,Internet Slow,Medium,FALSE,Network Support issue inkjet printer recognizing ink cartridges shift,Hardware,Printer Error,High,TRUE,Hardware Support lithium battery showing replace soon warning try to work need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support team remote access session keeps getting disconnected,Network,Remote Access,Medium,FALSE,Network Support update installation failed rolling back changes help,Software,Update Problem,Medium,FALSE,Application Support issue internal sites accessible name shift urgent.,Network,DNS Problem,High,TRUE,Network Support teams application keeps closing randomly help,Software,Application Crash,High,FALSE,Application Support support team lost access to mfa device cannot authenticate urgently needed asap.,Access,MFA Problem,Medium,TRUE,IAM Team department change requires different system access since last week assist.,Access,Role Change,Low,TRUE,IAM Team team requesting elevated privileges software installation try to work need help quickly.,Access,Access Request,Low,TRUE,IAM Team issue fan running full speed constantly noisy try to work urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support keyboard typing wrong characters keys update urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team network latency extremely high cannot use video conferencing shift,Network,Internet Slow,Medium,FALSE,Network Support team high disk usage application affecting system afternoon,Software,Performance,Medium,TRUE,Application Support configuration file seems corrupted application start since yesterday thanks.,Software,Configuration,Low,TRUE,Application Support group policy restricting application execution since yesterday thanks.,Access,Permission Issue,High,FALSE,IAM Team user account showing locked active directory need assistance need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team program designed version windows urgently needed thanks.,Software,Compatibility,High,TRUE,Application Support support team incompatible dll files causing application errors since last week,Software,Compatibility,High,FALSE,Application Support web pages loading extremely slowly browsers since yesterday fix this.,Network,Internet Slow,Medium,FALSE,Network Support keyboard typing wrong characters keys urgently needed assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support license server responding cannot validate software since yesterday assist.,Software,License Issue,High,FALSE,Application Support password reset email going to spam folder help asap.,Access,Password Reset,Critical,FALSE,IAM Team graphics rendering causing application slowdown affecting work urgent.,Software,Performance,Low,FALSE,Application Support team windows crashed kernel_security_check_failure error affecting work,Hardware,Blue Screen,High,FALSE,Hardware Support help receiving password reset email inbox update urgent.,Access,Password Reset,Critical,FALSE,IAM Team temporary assignment needs additional access help need help quickly.,Access,Role Change,Low,FALSE,IAM Team shared drive keeps disconnecting randomly throughout day need assistance,Network,Network Drive,Low,FALSE,Network Support self-service password reset portal accessible afternoon assist.,Access,Password Reset,Medium,TRUE,IAM Team team irql_not_less_or_equal blue screen error try to work fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support cannot connect to vpn since morning keeps timing reboot urgent.,Network,VPN Connection,High,FALSE,Network Support support team requesting shared mailbox access team asap.,Access,Access Request,Low,TRUE,IAM Team corporate vpn disconnecting frequently calls urgently needed need help quickly.,Network,VPN Connection,High,TRUE,Network Support laptop wifi extremely slow compared to colleagues afternoon urgent.,Network,WiFi Issue,Medium,FALSE,Network Support system rebooting automatically blue screen error today assist.,Hardware,Blue Screen,High,FALSE,Hardware Support fan running full speed constantly noisy shift asap.,Hardware,Overheating,Low,TRUE,Hardware Support issue requesting shared mailbox access team try to work fix this.,Access,Access Request,Low,FALSE,IAM Team network printer responding to print commands,Hardware,Printer Error,High,FALSE,Hardware Support requesting shared mailbox access team urgently needed,Access,Access Request,Low,FALSE,IAM Team support team firewall blocking application from accessing network help,Network,Firewall Block,Critical,FALSE,Network Support support team hard drive making clicking noises suspect failure afternoon need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue software showing license found error startup shift thanks.,Software,License Issue,High,TRUE,Application Support issue need permission to access confidential documents affecting work urgent.,Access,Access Request,Low,FALSE,IAM Team laptop overheating automatically shutting try to work fix this.,Hardware,Overheating,High,TRUE,Hardware Support system crashing bsod multiple times today since last week urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support power adapter connected battery charging today fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue proxy settings application need to configured help asap.,Software,Configuration,Low,FALSE,Application Support team permission denied trying to save file to location since last week assist.,Access,Permission Issue,High,TRUE,IAM Team team remote desktop shows black screen connection since last week fix this.,Network,Remote Access,High,TRUE,Network Support applications cannot connect corporate proxy today thanks.,Network,Proxy Error,Low,TRUE,Network Support authenticator app generating valid codes reboot urgent.,Access,MFA Problem,Medium,TRUE,IAM Team performance degraded significantly recent update need help quickly.,Software,Performance,Medium,FALSE,Application Support proxy settings application need to configured affecting work asap.,Software,Configuration,Low,FALSE,Application Support subscription license showing expired status reboot need help quickly.,Software,License Issue,High,FALSE,Application Support support team photoshop crashing error applying filters help,Software,Application Crash,High,TRUE,Application Support team account locked multiple failed login attempts need assistance asap.,Access,Account Unlock,Medium,TRUE,IAM Team team application freezing data processing shift assist.,Software,Performance,Medium,FALSE,Application Support internet connection timing frequently urgently needed asap.,Network,Internet Slow,Medium,TRUE,Network Support display port connection working monitor today,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team getting account expired message trying to login urgently needed thanks.,Access,Account Expired,Medium,FALSE,IAM Team issue web pages loading extremely slowly browsers,Network,Internet Slow,Medium,TRUE,Network Support issue access needed new system onboarding try to work fix this.,Access,Access Request,Low,FALSE,IAM Team network card detected device manager since yesterday thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support notebook computer recognizing power adapter help asap.,Hardware,Laptop Issue,High,FALSE,Hardware Support help laptop shuts immediately unplugged shift fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support inkjet printer recognizing ink cartridges try to work assist.,Hardware,Printer Error,High,FALSE,Hardware Support help getting account disabled error trying to login try to work need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team subscription license showing expired status update thanks.,Software,License Issue,High,FALSE,Application Support lithium battery showing replace soon warning urgently needed,Hardware,Battery Issue,Low,FALSE,Hardware Support account validity period ended today since last week thanks.,Access,Account Expired,Medium,TRUE,IAM Team hard drive making clicking noises suspect failure shift assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support authenticator app generating valid codes need assistance,Access,MFA Problem,Medium,TRUE,IAM Team authenticator app generating valid codes help assist.,Access,MFA Problem,Medium,TRUE,IAM Team team dns cache seems corrupted need to flush today need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support floating license available seats occupied,Software,License Issue,High,FALSE,Application Support support team remote desktop shows black screen connection assist.,Network,Remote Access,Critical,FALSE,Network Support help power adapter connected battery charging since last week thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support receiving otp registered mobile number since yesterday fix this.,Access,MFA Problem,Medium,TRUE,IAM Team issue service account locked affecting application access afternoon assist.,Access,Account Unlock,Medium,TRUE,IAM Team account suspended due to security policy violation affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue unable to change password getting policy error help urgent.,Access,Password Reset,Low,TRUE,IAM Team support team account status showing expired system need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team getting nxdomain error valid websites urgently needed,Network,DNS Problem,Low,FALSE,Network Support support team need elevated permissions to complete task update asap.,Access,Permission Issue,High,FALSE,IAM Team password change required form submitting asap.,Access,Password Reset,Low,TRUE,IAM Team mouse cursor jumping around randomly screen need assistance,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team getting proxy authentication required popup repeatedly reboot assist.,Network,Proxy Error,Low,TRUE,Network Support getting license activation failed error code 0xc004c003 shift,Software,License Issue,High,TRUE,Application Support support team cannot establish remote session to server maintenance since yesterday thanks.,Network,Remote Access,Low,FALSE,Network Support team installation prerequisites met error message today need help quickly.,Software,Software Install,Medium,FALSE,Application Support issue legacy application running updated os update,Software,Compatibility,Low,FALSE,Application Support second monitor keeps going black every minutes need assistance,Hardware,Monitor Problem,Medium,FALSE,Hardware Support account locked message appearing login screen reboot urgent.,Access,Account Unlock,Medium,TRUE,IAM Team issue xml config file syntax error preventing startup urgently needed,Software,Configuration,Low,TRUE,Application Support help mobile computer battery holding charge help,Hardware,Laptop Issue,Medium,FALSE,Hardware Support bottom laptop hot to touch comfortably afternoon,Hardware,Overheating,High,TRUE,Hardware Support issue contractor account expired needs extension affecting work asap.,Access,Account Expired,Critical,FALSE,IAM Team team insufficient privileges to install software machine afternoon urgent.,Access,Permission Issue,High,FALSE,IAM Team team dns lookup taking long causing delays asap.,Network,DNS Problem,Critical,FALSE,Network Support subscription license showing expired status since yesterday fix this.,Software,License Issue,High,FALSE,Application Support software conflict causing applications to malfunction today fix this.,Software,Compatibility,Medium,TRUE,Application Support windows update keeps failing error 0x80070002 affecting work,Software,Update Problem,Medium,FALSE,Application Support network drive access extremely slow files open help,Network,Network Drive,Low,TRUE,Network Support setup wizard closes unexpectedly installation since morning need help quickly.,Software,Software Install,Medium,FALSE,Application Support support team shared drive keeps disconnecting randomly throughout day urgently needed,Network,Network Drive,Low,TRUE,Network Support help browser extension incompatible current chrome version since morning thanks.,Software,Compatibility,Medium,TRUE,Application Support team position change affecting system authorizations urgently needed thanks.,Access,Role Change,Low,FALSE,IAM Team need role-based access updated systems since last week need help quickly.,Access,Role Change,Low,FALSE,IAM Team login page keeps redirecting back to login screen shift asap.,Access,Login Failure,High,FALSE,IAM Team proxy server refusing connections port 8080 shift need help quickly.,Network,Proxy Error,Low,FALSE,Network Support issue getting error network path found trying to open shared folder help fix this.,Network,Network Drive,Low,FALSE,Network Support temporary account access period lapsed shift thanks.,Access,Account Expired,High,FALSE,IAM Team issue software deployment package corrupted download afternoon fix this.,Software,Software Install,Medium,FALSE,Application Support cannot install new software package getting error 1603 since last week thanks.,Software,Software Install,Medium,FALSE,Application Support need vpn access to work remotely from home urgently needed thanks.,Access,Access Request,Low,FALSE,IAM Team issue cannot see company wifi network available networks list thanks.,Network,WiFi Issue,Medium,TRUE,Network Support support team slow query performance database application urgently needed,Software,Performance,Critical,FALSE,Application Support team password reset email going to spam folder need assistance asap.,Access,Password Reset,Medium,TRUE,IAM Team help application incompatible installed programs shift asap.,Software,Compatibility,Medium,TRUE,Application Support team slow query performance database application update thanks.,Software,Performance,Low,FALSE,Application Support download speed dropped significantly since afternoon since yesterday,Network,Internet Slow,Medium,FALSE,Network Support support team account locked multiple failed login attempts urgently needed asap.,Access,Account Unlock,Medium,TRUE,IAM Team need elevated permissions to complete task today,Access,Permission Issue,High,FALSE,IAM Team help temporary account access period lapsed since yesterday fix this.,Access,Account Expired,Medium,FALSE,IAM Team chrome browser crashing unexpectedly multiple times since last week,Software,Application Crash,High,FALSE,Application Support software install stuck 99 complete try to work urgent.,Software,Software Install,Medium,FALSE,Application Support need permission to access confidential documents try to work assist.,Access,Access Request,Low,TRUE,IAM Team issue account validity period ended today since last week,Access,Account Expired,Critical,FALSE,IAM Team support team vpn tunnel establishment failing error code reboot need help quickly.,Network,VPN Connection,High,FALSE,Network Support update history showing failed installations afternoon urgent.,Software,Update Problem,Medium,TRUE,Application Support internet speed slow today pages taking forever to load need assistance asap.,Network,Internet Slow,Medium,FALSE,Network Support enterprise wifi authentication failing repeatedly urgent.,Network,WiFi Issue,Medium,FALSE,Network Support team print jobs getting stuck queue printing help urgent.,Hardware,Printer Error,High,TRUE,Hardware Support corporate firewall preventing software update download need assistance,Network,Firewall Block,High,TRUE,Network Support account locked multiple failed login attempts today need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team team file access rights seem to revoked reboot urgent.,Access,Permission Issue,High,FALSE,IAM Team team application taking forever to load initialize reboot,Software,Performance,Low,FALSE,Application Support issue shared folder permissions seem to changed update assist.,Network,Network Drive,Low,FALSE,Network Support software install stuck 99 complete reboot asap.,Software,Software Install,Medium,TRUE,Application Support update installation failed rolling back changes since morning need help quickly.,Software,Update Problem,Medium,FALSE,Application Support support team power adapter connected battery charging help asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue need vpn access to work remotely from home help,Access,Access Request,Low,FALSE,IAM Team proxy settings application need to configured need assistance fix this.,Software,Configuration,Low,TRUE,Application Support team wireless connection dropping randomly throughout day shift assist.,Network,WiFi Issue,Medium,TRUE,Network Support browser extension incompatible current chrome version since yesterday fix this.,Software,Compatibility,Critical,FALSE,Application Support contractor account expired needs extension since yesterday,Access,Account Expired,High,FALSE,IAM Team usb ports providing power to devices afternoon asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support ssd detected bios possible drive failure reboot urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support vpn client shows authentication failed error try to login update thanks.,Network,VPN Connection,High,FALSE,Network Support laptop suddenly shut turn back help assist.,Hardware,Laptop Issue,High,FALSE,Hardware Support issue sso login working showing authentication error since yesterday,Access,Login Failure,High,TRUE,IAM Team user account showing locked active directory update,Access,Account Unlock,Medium,TRUE,IAM Team help acl permissions need to updated access need assistance thanks.,Access,Permission Issue,High,FALSE,IAM Team help external monitor detected laptop shift urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support notebook computer recognizing power adapter try to work assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support team getting license activation failed error code 0xc004c003 try to work need help quickly.,Software,License Issue,High,TRUE,Application Support service account certificate expired urgently needed need help quickly.,Access,Account Expired,High,TRUE,IAM Team vpn working fine yesterday today connect help,Network,VPN Connection,High,FALSE,Network Support help environment variables set correctly application today fix this.,Software,Configuration,Low,FALSE,Application Support support team position change affecting system authorizations help thanks.,Access,Role Change,Low,TRUE,IAM Team proxy auto-detection failing browser need assistance,Network,Proxy Error,Low,TRUE,Network Support laptop shuts immediately unplugged shift fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support requesting access to specific application role update asap.,Access,Access Request,Low,FALSE,IAM Team help account lease expired cloud system today,Access,Account Expired,Critical,FALSE,IAM Team support team getting nxdomain error valid websites reboot,Network,DNS Problem,Medium,TRUE,Network Support service account locked affecting application access need assistance assist.,Access,Account Unlock,Medium,FALSE,IAM Team system rebooting automatically blue screen error since yesterday urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support support team website names resolving to use ip addresses today fix this.,Network,DNS Problem,Critical,FALSE,Network Support issue stop error causing unexpected system shutdown shift,Hardware,Blue Screen,High,TRUE,Hardware Support getting limited connectivity error wifi since morning help assist.,Network,WiFi Issue,Medium,FALSE,Network Support help browser extension incompatible current chrome version since last week need help quickly.,Software,Compatibility,Medium,TRUE,Application Support unable to save files to team network drive since yesterday urgent.,Network,Network Drive,Low,TRUE,Network Support getting connection blocked firewall error message since last week thanks.,Network,Firewall Block,Critical,FALSE,Network Support support team mouse scroll wheel working anymore reboot need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support monitor colors look washed distorted need assistance need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support team internal sites accessible name affecting work urgent.,Network,DNS Problem,High,TRUE,Network Support windows crashed kernel_security_check_failure error since yesterday need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support temporary account access period lapsed reboot fix this.,Access,Account Expired,Low,FALSE,IAM Team remote assistance invitation working properly today,Network,Remote Access,High,FALSE,Network Support trial version expired license purchased affecting work thanks.,Software,License Issue,High,TRUE,Application Support support team cisco anyconnect vpn stuck connecting status shift need help quickly.,Network,VPN Connection,High,FALSE,Network Support team monitor backlight flickering intermittently shift asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support battery calibration seems incorrect reboot thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team cannot access account showing authentication failure help need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team network printer responding to print commands shift thanks.,Hardware,Printer Error,High,FALSE,Hardware Support account status showing expired system urgently needed assist.,Access,Account Unlock,Medium,TRUE,IAM Team shared folder permissions seem to changed try to work asap.,Network,Network Drive,Low,TRUE,Network Support issue cannot access account showing authentication failure since last week assist.,Access,Account Unlock,Medium,TRUE,IAM Team smart card authentication failing login try to work,Access,Login Failure,High,TRUE,IAM Team need help installing python required libraries today asap.,Software,Software Install,Medium,TRUE,Application Support need role-based access updated systems reboot,Access,Role Change,Low,FALSE,IAM Team help ini configuration file incorrect parameters since last week,Software,Configuration,Low,FALSE,Application Support help acl permissions need to updated access reboot thanks.,Access,Permission Issue,High,FALSE,IAM Team remote desktop shows black screen connection shift need help quickly.,Network,Remote Access,Low,TRUE,Network Support internet connection timing frequently need assistance,Network,Internet Slow,Medium,TRUE,Network Support environment variables set correctly application today assist.,Software,Configuration,Low,FALSE,Application Support transferred to new team need access to resources need assistance need help quickly.,Access,Role Change,Low,TRUE,IAM Team login session expiring immediately signing shift asap.,Access,Login Failure,High,FALSE,IAM Team software dependencies causing version conflicts update fix this.,Software,Compatibility,High,FALSE,Application Support support team unsaved work lost due to unexpected application crash today,Software,Data Loss,Critical,FALSE,Application Support network drive showing file explorer since last week,Network,Network Drive,Low,TRUE,Network Support issue shared drive keeps disconnecting randomly throughout day afternoon fix this.,Network,Network Drive,Low,TRUE,Network Support biometric authentication failing device since yesterday urgent.,Access,MFA Problem,Medium,FALSE,IAM Team cannot access shared network drive getting access denied update thanks.,Network,Network Drive,Low,FALSE,Network Support multifunction printer scanner working try to work assist.,Hardware,Printer Error,High,TRUE,Hardware Support help cpu fan failure causing processor overheating since last week need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain account disabled administrator reboot urgent.,Access,Account Unlock,Medium,TRUE,IAM Team memory leak causing application to consume ram since yesterday fix this.,Software,Performance,Medium,TRUE,Application Support issue dual monitor setup stopped working update assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team important files got deleted accidentally need recovery try to work need help quickly.,Software,Data Loss,Critical,FALSE,Application Support help proxy settings seem to changed cannot browse internet try to work urgent.,Network,Proxy Error,Low,TRUE,Network Support help wireless connection dropping randomly throughout day reboot need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support bottom laptop hot to touch comfortably need assistance urgent.,Hardware,Overheating,Medium,TRUE,Hardware Support team cpu temperature reaching dangerous levels according to monitoring urgently needed need help quickly.,Hardware,Overheating,Low,TRUE,Hardware Support team domain account disabled administrator since yesterday,Access,Account Unlock,Medium,FALSE,IAM Team program designed version windows since morning assist.,Software,Compatibility,Medium,FALSE,Application Support help rdp connection refused remote computer,Network,Remote Access,Low,FALSE,Network Support network drive showing file explorer reboot,Network,Network Drive,Low,FALSE,Network Support need access to production environment deployment update need help quickly.,Access,Access Request,Low,TRUE,IAM Team word document causing application to freeze update thanks.,Software,Application Crash,High,FALSE,Application Support vpn tunnel establishment failing error code shift,Network,VPN Connection,High,FALSE,Network Support getting printer found error trying to print need assistance assist.,Hardware,Printer Error,High,FALSE,Hardware Support help need access to production environment deployment fix this.,Access,Access Request,Low,FALSE,IAM Team internet connection timing frequently since last week need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support team temporary account access period lapsed affecting work,Access,Account Expired,Low,TRUE,IAM Team team outbound traffic blocked specific application need assistance asap.,Network,Firewall Block,Critical,FALSE,Network Support password reset email going to spam folder since yesterday need help quickly.,Access,Password Reset,Low,TRUE,IAM Team cannot connect to office desktop from home via remote desktop since yesterday need help quickly.,Network,Remote Access,Critical,FALSE,Network Support transferred to new team need access to resources since morning fix this.,Access,Role Change,Low,TRUE,IAM Team help remote desktop shows black screen connection today,Network,Remote Access,Medium,FALSE,Network Support support team mapped network drive showing disconnected shift assist.,Network,Network Drive,Low,TRUE,Network Support need vpn access to work remotely from home since morning,Access,Access Request,Low,TRUE,IAM Team notebook battery swelling visible case reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support help laptop charging battery icon shows red need assistance,Hardware,Battery Issue,Low,TRUE,Hardware Support slow query performance database application fix this.,Software,Performance,Low,FALSE,Application Support lost access to mfa device cannot authenticate urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team multifunction printer scanner working try to work assist.,Hardware,Printer Error,High,TRUE,Hardware Support help job function change requiring new permissions help fix this.,Access,Role Change,Low,FALSE,IAM Team external monitor detected laptop update thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue application crashes stopped working error since last week fix this.,Software,Application Crash,High,TRUE,Application Support service account certificate expired urgently needed,Access,Account Expired,Low,TRUE,IAM Team issue page_fault_in_nonpaged_area system crash reboot need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support cpu fan failure causing processor overheating affecting work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain password policy forcing expiration since morning,Access,Account Expired,Medium,FALSE,IAM Team help keyboard backlight turning since yesterday asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support account status showing expired system update asap.,Access,Account Unlock,Medium,TRUE,IAM Team inbound connection blocked host firewall since yesterday thanks.,Network,Firewall Block,Low,TRUE,Network Support support team vpn client shows authentication failed error try to login help fix this.,Network,VPN Connection,High,FALSE,Network Support memory leak causing application to consume ram shift urgent.,Software,Performance,Low,FALSE,Application Support team role changed to manager need updated access rights since morning assist.,Access,Role Change,Low,TRUE,IAM Team help wireless keyboard keeps losing connection intermittently since yesterday thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support getting error vpn server responding trying to connect remotely,Network,VPN Connection,High,FALSE,Network Support bandwidth seems throttled slow response times try to work,Network,Internet Slow,Medium,FALSE,Network Support cannot access certain ports due to firewall restrictions try to work assist.,Network,Firewall Block,Medium,FALSE,Network Support help security patch installation getting stuck shift need help quickly.,Software,Update Problem,Medium,TRUE,Application Support issue notebook computer recognizing power adapter need assistance,Hardware,Laptop Issue,High,TRUE,Hardware Support need role-based access updated systems affecting work,Access,Role Change,Low,FALSE,IAM Team cannot see company wifi network available networks list since yesterday urgent.,Network,WiFi Issue,Medium,FALSE,Network Support cooling fan making grinding noise affecting work asap.,Hardware,Overheating,High,FALSE,Hardware Support account lease expired cloud system affecting work fix this.,Access,Account Expired,High,TRUE,IAM Team browsing painfully slow affecting productivity since morning,Network,Internet Slow,Medium,FALSE,Network Support team cannot map network drive provided credentials affecting work urgent.,Network,Network Drive,Low,TRUE,Network Support help rdp connection refused remote computer update assist.,Network,Remote Access,High,FALSE,Network Support help wireless connection dropping randomly throughout day need assistance assist.,Network,WiFi Issue,Medium,FALSE,Network Support laptop booting stuck black screen update urgent.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support permission denied trying to save file to location since yesterday,Access,Permission Issue,High,TRUE,IAM Team new software compatible current windows version try to work,Software,Compatibility,High,FALSE,Application Support requesting shared mailbox access team afternoon fix this.,Access,Access Request,Low,FALSE,IAM Team data synchronization causing file conflicts afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support support team workstation laptop experiencing random restarts need assistance thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support vpn client shows authentication failed error try to login help urgent.,Network,VPN Connection,High,FALSE,Network Support getting nxdomain error valid websites affecting work asap.,Network,DNS Problem,High,FALSE,Network Support powerpoint closing unexpectedly presentation since yesterday urgent.,Software,Application Crash,High,FALSE,Application Support support team lost access to mfa device cannot authenticate need assistance thanks.,Access,MFA Problem,Medium,FALSE,IAM Team issue proxy settings application need to configured shift fix this.,Software,Configuration,Low,FALSE,Application Support team internet keeps buffering important client calls urgently needed,Network,Internet Slow,Medium,TRUE,Network Support 32-bit software working 64-bit system properly reboot fix this.,Software,Compatibility,Low,TRUE,Application Support need role-based access updated systems afternoon,Access,Role Change,Low,FALSE,IAM Team new software compatible current windows version since last week urgent.,Software,Compatibility,Low,FALSE,Application Support team account status showing expired system update assist.,Access,Account Unlock,Medium,TRUE,IAM Team support team temporary account access period lapsed thanks.,Access,Account Expired,Low,TRUE,IAM Team unsaved work lost due to unexpected application crash try to work,Software,Data Loss,Critical,FALSE,Application Support software settings got reset need to reconfigure everything need assistance,Software,Configuration,Low,TRUE,Application Support team application freezing data processing urgently needed,Software,Performance,High,TRUE,Application Support support team mfa setup working cannot complete registration since last week assist.,Access,MFA Problem,Medium,TRUE,IAM Team team wifi signal strength weak desk location need assistance assist.,Network,WiFi Issue,Medium,FALSE,Network Support network throughput severely degraded today afternoon asap.,Network,Internet Slow,Medium,FALSE,Network Support msi installer failing unknown error code asap.,Software,Software Install,Medium,TRUE,Application Support help cannot establish remote session to server maintenance try to work asap.,Network,Remote Access,Medium,TRUE,Network Support laptop suddenly shut turn back since last week assist.,Hardware,Laptop Issue,Low,TRUE,Hardware Support cisco anyconnect vpn stuck connecting status today asap.,Network,VPN Connection,High,TRUE,Network Support vpn tunnel establishment failing error code afternoon urgent.,Network,VPN Connection,High,TRUE,Network Support software update downloaded install properly urgent.,Software,Update Problem,Medium,TRUE,Application Support getting installation package could opened error try to work urgent.,Software,Software Install,Medium,FALSE,Application Support mfa setup working cannot complete registration since morning asap.,Access,MFA Problem,Medium,TRUE,IAM Team mfa setup working cannot complete registration update asap.,Access,MFA Problem,Medium,TRUE,IAM Team system rebooting automatically blue screen error reboot need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support lost access to mfa device cannot authenticate reboot thanks.,Access,MFA Problem,Medium,FALSE,IAM Team cannot map network drive provided credentials update assist.,Network,Network Drive,Low,TRUE,Network Support team getting error network path found trying to open shared folder today urgent.,Network,Network Drive,Low,FALSE,Network Support password change required form submitting since morning assist.,Access,Password Reset,High,TRUE,IAM Team support team laptop keeps freezing randomly normal work need assistance fix this.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support support team need elevated permissions to complete task today need help quickly.,Access,Permission Issue,High,FALSE,IAM Team cannot install new software package getting error 1603 urgently needed need help quickly.,Software,Software Install,Medium,FALSE,Application Support help print quality poor streaks pages since morning,Hardware,Printer Error,High,FALSE,Hardware Support lost access to mfa device cannot authenticate try to work fix this.,Access,MFA Problem,Medium,TRUE,IAM Team vpn working fine yesterday today connect since yesterday need help quickly.,Network,VPN Connection,High,FALSE,Network Support forgot password cannot login to account today fix this.,Access,Password Reset,High,TRUE,IAM Team help single sign-on redirect loop preventing access try to work asap.,Access,Login Failure,High,FALSE,IAM Team temporary assignment needs additional access since yesterday,Access,Role Change,Low,TRUE,IAM Team workstation laptop experiencing random restarts try to work need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support issue access needed new system onboarding help need help quickly.,Access,Access Request,Low,TRUE,IAM Team support team multi-factor authentication keeps failing repeatedly urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team cannot connect to corporate wireless network try to work asap.,Network,WiFi Issue,Medium,TRUE,Network Support configuration file seems corrupted application start need assistance asap.,Software,Configuration,Low,TRUE,Application Support support team password reset questions accepting answers since yesterday,Access,Password Reset,Critical,FALSE,IAM Team need help configuring email client settings correctly today asap.,Software,Configuration,Low,TRUE,Application Support help password change required form submitting help need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team help need help configuring email client settings correctly reboot,Software,Configuration,Low,TRUE,Application Support support team internet speed slow today pages taking forever to load update thanks.,Network,Internet Slow,Medium,FALSE,Network Support graphics card failure causing display artifacts since morning fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help authenticator app generating valid codes help,Access,MFA Problem,Medium,TRUE,IAM Team getting error vpn server responding trying to connect remotely need help quickly.,Network,VPN Connection,High,TRUE,Network Support registry settings need to modified app reboot thanks.,Software,Configuration,Low,FALSE,Application Support feature update breaking existing applications since morning assist.,Software,Update Problem,Medium,FALSE,Application Support issue fan running full speed constantly noisy today,Hardware,Overheating,Medium,FALSE,Hardware Support help wifi signal strength weak desk location update urgent.,Network,WiFi Issue,Medium,FALSE,Network Support help firewall blocking application from accessing network since yesterday need help quickly.,Network,Firewall Block,Low,FALSE,Network Support access required new team collaboration tools try to work need help quickly.,Access,Access Request,Low,TRUE,IAM Team issue getting invalid otp error even correct code shift thanks.,Access,MFA Problem,Medium,FALSE,IAM Team help got blue screen death error code critical_process_died update,Hardware,Blue Screen,High,FALSE,Hardware Support support team proxy server refusing connections port 8080 reboot thanks.,Network,Proxy Error,Low,TRUE,Network Support laptop suddenly shut turn back update need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support portable computer keyboard functioning properly need assistance asap.,Hardware,Laptop Issue,High,FALSE,Hardware Support account suspended due to security policy violation since morning,Access,Account Unlock,Medium,TRUE,IAM Team accidental data deletion from shared drive affecting work urgent.,Software,Data Loss,Critical,FALSE,Application Support concurrent license limit exceeded error shift fix this.,Software,License Issue,High,TRUE,Application Support support team data corruption project files cannot open today,Software,Data Loss,Critical,FALSE,Application Support lithium battery showing replace soon warning reboot fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support login session expiring immediately signing reboot need help quickly.,Access,Login Failure,High,TRUE,IAM Team wireless connection dropping randomly throughout day since morning assist.,Network,WiFi Issue,Medium,FALSE,Network Support laptop getting extremely hot normal usage fix this.,Hardware,Overheating,High,TRUE,Hardware Support excel application freezing crashing large files help thanks.,Software,Application Crash,High,TRUE,Application Support battery health degraded significantly need replacement reboot need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team department change requires different system access affecting work asap.,Access,Role Change,Low,FALSE,IAM Team support team laptop shuts immediately unplugged shift assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue software installation failing insufficient privileges error urgent.,Software,Software Install,Medium,FALSE,Application Support laptop booting stuck black screen try to work,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help need role-based access updated systems today,Access,Role Change,Low,FALSE,IAM Team requesting elevated privileges software installation today,Access,Access Request,Low,FALSE,IAM Team team ini configuration file incorrect parameters affecting work thanks.,Software,Configuration,Low,FALSE,Application Support credential manager saving login information need assistance assist.,Access,Login Failure,High,FALSE,IAM Team keyboard backlight turning need assistance asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support ntfs permissions preventing file access update,Access,Permission Issue,High,TRUE,IAM Team help temporary account access period lapsed try to work urgent.,Access,Account Expired,Low,FALSE,IAM Team team software settings got reset need to reconfigure everything urgently needed fix this.,Software,Configuration,Low,TRUE,Application Support bandwidth seems throttled slow response times urgently needed,Network,Internet Slow,Medium,FALSE,Network Support default settings causing issues need custom configuration reboot,Software,Configuration,Low,TRUE,Application Support cannot connect to office desktop from home via remote desktop reboot,Network,Remote Access,Low,TRUE,Network Support forgot password cannot login to account affecting work thanks.,Access,Password Reset,High,TRUE,IAM Team ini configuration file incorrect parameters today,Software,Configuration,Low,FALSE,Application Support volume license key blocked software vendor affecting work assist.,Software,License Issue,High,TRUE,Application Support service account certificate expired urgently needed thanks.,Access,Account Expired,Critical,FALSE,IAM Team volume license key blocked software vendor reboot fix this.,Software,License Issue,High,FALSE,Application Support remote desktop shows black screen connection update assist.,Network,Remote Access,High,TRUE,Network Support hard drive making clicking noises suspect failure need assistance urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support printer showing offline status even though powered shift assist.,Hardware,Printer Error,High,FALSE,Hardware Support issue software update downloaded install properly need assistance thanks.,Software,Update Problem,Medium,TRUE,Application Support help external monitor detected laptop since morning asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support wireless connection dropping randomly throughout day update asap.,Network,WiFi Issue,Medium,TRUE,Network Support need help installing python required libraries shift urgent.,Software,Software Install,Medium,FALSE,Application Support wireless connection dropping randomly throughout day try to work,Network,WiFi Issue,Medium,FALSE,Network Support network drive access extremely slow files open urgently needed asap.,Network,Network Drive,Low,TRUE,Network Support data synchronization causing file conflicts since yesterday assist.,Software,Data Loss,Critical,FALSE,Application Support domain name resolution failing intermittently need assistance,Network,DNS Problem,High,TRUE,Network Support cannot establish remote session to server maintenance since last week assist.,Network,Remote Access,Low,FALSE,Network Support legacy application running updated os affecting work asap.,Software,Compatibility,High,FALSE,Application Support bypass proxy settings working internal sites since yesterday thanks.,Network,Proxy Error,Low,TRUE,Network Support account suspended due to security policy violation help assist.,Access,Account Unlock,Medium,TRUE,IAM Team internet connection timing frequently since morning fix this.,Network,Internet Slow,Medium,FALSE,Network Support account lock aypoyindi,Access,Password Reset,Critical,FALSE,IAM Team insufficient privileges to install software machine update need help quickly.,Access,Permission Issue,High,FALSE,IAM Team sso login working showing authentication error shift assist.,Access,Login Failure,High,TRUE,IAM Team issue program designed version windows need assistance,Software,Compatibility,Critical,FALSE,Application Support issue wireless connection dropping randomly throughout day shift asap.,Network,WiFi Issue,Medium,TRUE,Network Support help mobile computer battery holding charge today assist.,Hardware,Laptop Issue,Low,TRUE,Hardware Support network traffic dropped security firewall fix this.,Network,Firewall Block,Low,TRUE,Network Support portable computer keyboard functioning properly since last week fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support wifi signal strength weak desk location since morning assist.,Network,WiFi Issue,Medium,FALSE,Network Support getting access denied error trying to open folder need assistance,Access,Permission Issue,High,TRUE,IAM Team print quality poor streaks pages help need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support bypass proxy settings working internal sites shift fix this.,Network,Proxy Error,Low,FALSE,Network Support network traffic dropped security firewall need assistance assist.,Network,Firewall Block,High,TRUE,Network Support support team environment variables set correctly application need assistance,Software,Configuration,Low,FALSE,Application Support help remote desktop gateway server unavailable afternoon fix this.,Network,Remote Access,Low,FALSE,Network Support monitor backlight flickering intermittently afternoon asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop shuts immediately unplugged update,Hardware,Battery Issue,Low,FALSE,Hardware Support support team cisco anyconnect vpn stuck connecting status afternoon urgent.,Network,VPN Connection,High,TRUE,Network Support proxy pac file loading correctly reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support team incompatible dll files causing application errors need assistance thanks.,Software,Compatibility,Low,FALSE,Application Support dns query timeouts causing browsing issues affecting work assist.,Network,DNS Problem,High,TRUE,Network Support domain login failing trust relationship error urgently needed,Access,Login Failure,High,TRUE,IAM Team dual monitor setup stopped working update try to work thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support memory leak causing application to consume ram urgently needed,Software,Performance,Medium,TRUE,Application Support support team share permissions allowing write access affecting work,Access,Permission Issue,High,FALSE,IAM Team support team login session expiring immediately signing urgently needed,Access,Login Failure,High,FALSE,IAM Team vnc viewer cannot connect to remote host today,Network,Remote Access,Medium,FALSE,Network Support team battery showing even plugged hours update urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support dns server responding error browsers shift urgent.,Network,DNS Problem,Medium,TRUE,Network Support getting remote computer available error afternoon fix this.,Network,Remote Access,Low,TRUE,Network Support issue account validity period ended today since morning assist.,Access,Account Expired,Medium,FALSE,IAM Team support team windows crashed kernel_security_check_failure error thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support team portable computer keyboard functioning properly reboot need help quickly.,Hardware,Laptop Issue,High,FALSE,Hardware Support printer showing paper jam error paper visible need assistance,Hardware,Printer Error,High,FALSE,Hardware Support chrome browser crashing unexpectedly multiple times update asap.,Software,Application Crash,High,FALSE,Application Support help service account certificate expired affecting work urgent.,Access,Account Expired,High,FALSE,IAM Team issue getting account disabled error trying to login try to work urgent.,Access,Account Unlock,Medium,TRUE,IAM Team team account lease expired cloud system since yesterday fix this.,Access,Account Expired,Medium,FALSE,IAM Team vnc viewer cannot connect to remote host update urgent.,Network,Remote Access,Low,TRUE,Network Support mera vpn connect nahi ho raha hai,Network,DNS Problem,High,TRUE,Network Support support team software showing license found error startup affecting work thanks.,Software,License Issue,High,TRUE,Application Support biometric login recognizing fingerprint need assistance urgent.,Access,Login Failure,High,TRUE,IAM Team account locked multiple failed login attempts today urgent.,Access,Account Unlock,Medium,TRUE,IAM Team cannot access account showing authentication failure try to work assist.,Access,Account Unlock,Medium,TRUE,IAM Team access required new team collaboration tools today assist.,Access,Access Request,Low,FALSE,IAM Team requesting access to specific application role shift thanks.,Access,Access Request,Low,FALSE,IAM Team issue lithium battery showing replace soon warning since last week thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support wireless printer connecting to network try to work asap.,Hardware,Printer Error,High,FALSE,Hardware Support security patch installation getting stuck urgently needed need help quickly.,Software,Update Problem,Medium,FALSE,Application Support charging light blinking battery percentage increasing reboot fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support getting proxy authentication required popup repeatedly since yesterday,Network,Proxy Error,Low,FALSE,Network Support web pages loading extremely slowly browsers reboot asap.,Network,Internet Slow,Medium,TRUE,Network Support issue mobile computer battery holding charge afternoon thanks.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team feature update breaking existing applications try to work,Software,Update Problem,Medium,TRUE,Application Support help dns server responding error browsers try to work,Network,DNS Problem,Critical,FALSE,Network Support multifunction printer scanner working help thanks.,Hardware,Printer Error,High,FALSE,Hardware Support need help configuring email client settings correctly today need help quickly.,Software,Configuration,Low,TRUE,Application Support team keyboard keys working properly keys stuck since morning,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support keyboard typing wrong characters keys affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help ini configuration file incorrect parameters affecting work asap.,Software,Configuration,Low,FALSE,Application Support permission denied trying to save file to location since yesterday urgent.,Access,Permission Issue,High,FALSE,IAM Team getting account expired message trying to login since morning,Access,Account Expired,High,FALSE,IAM Team issue registry settings need to modified app since morning need help quickly.,Software,Configuration,Low,FALSE,Application Support shared drive keeps disconnecting randomly throughout day help urgent.,Network,Network Drive,Low,TRUE,Network Support shared folder permissions seem to changed since last week asap.,Network,Network Drive,Low,FALSE,Network Support volume license key blocked software vendor reboot need help quickly.,Software,License Issue,High,TRUE,Application Support remote desktop shows black screen connection urgent.,Network,Remote Access,Critical,FALSE,Network Support issue application incompatible installed programs shift need help quickly.,Software,Compatibility,Critical,FALSE,Application Support cumulative update failing to install windows since last week urgent.,Software,Update Problem,Medium,FALSE,Application Support job function change requiring new permissions try to work fix this.,Access,Role Change,Low,TRUE,IAM Team help mouse cursor jumping around randomly screen fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue security patch installation getting stuck thanks.,Software,Update Problem,Medium,TRUE,Application Support feature update breaking existing applications urgently needed,Software,Update Problem,Medium,FALSE,Application Support issue cannot access shared network drive getting access denied since last week fix this.,Network,Network Drive,Low,TRUE,Network Support team accidental data deletion from shared drive reboot fix this.,Software,Data Loss,Critical,FALSE,Application Support password reset email going to spam folder try to work thanks.,Access,Password Reset,Critical,FALSE,IAM Team website names resolving to use ip addresses urgently needed need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support help application preferences saving properly shift need help quickly.,Software,Configuration,Low,FALSE,Application Support support team vpn working fine yesterday today connect reboot urgent.,Network,VPN Connection,High,TRUE,Network Support help cannot check updates getting connection error update need help quickly.,Software,Update Problem,Medium,FALSE,Application Support issue biometric authentication failing device since yesterday fix this.,Access,MFA Problem,Medium,TRUE,IAM Team proxy server refusing connections port 8080 since yesterday thanks.,Network,Proxy Error,Low,FALSE,Network Support support team account locked message appearing login screen shift asap.,Access,Account Unlock,Medium,TRUE,IAM Team help getting account disabled error trying to login today fix this.,Access,Account Unlock,Medium,TRUE,IAM Team outlook keeps crashing try to open emails urgently needed thanks.,Software,Application Crash,High,TRUE,Application Support mouse click work aagala,Hardware,Monitor Problem,Medium,FALSE,Hardware Support slow query performance database application thanks.,Software,Performance,Critical,FALSE,Application Support excel application freezing crashing large files affecting work fix this.,Software,Application Crash,High,TRUE,Application Support wifi password prompt keeps appearing even entering correct password since yesterday need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support mouse scroll wheel working anymore since yesterday need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team laser printer toner cartridge error message asap.,Hardware,Printer Error,High,FALSE,Hardware Support team concurrent license limit exceeded error shift need help quickly.,Software,License Issue,High,TRUE,Application Support mouse scroll wheel working anymore affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support application preferences saving properly today asap.,Software,Configuration,Low,TRUE,Application Support team remote access session keeps getting disconnected since morning fix this.,Network,Remote Access,High,FALSE,Network Support help hard drive making clicking noises suspect failure affecting work fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support rdp connection refused remote computer help asap.,Network,Remote Access,High,TRUE,Network Support team network latency extremely high cannot use video conferencing reboot assist.,Network,Internet Slow,Medium,TRUE,Network Support support team concurrent license limit exceeded error today,Software,License Issue,High,FALSE,Application Support position change affecting system authorizations afternoon need help quickly.,Access,Role Change,Low,TRUE,IAM Team proxy settings seem to changed cannot browse internet urgently needed,Network,Proxy Error,Low,TRUE,Network Support mouse cursor jumping around randomly screen affecting work fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support software showing license found error startup since yesterday thanks.,Software,License Issue,High,TRUE,Application Support team password reset email going to spam folder since last week urgent.,Access,Password Reset,Medium,TRUE,IAM Team laptop overheating automatically shutting try to work need help quickly.,Hardware,Overheating,Medium,TRUE,Hardware Support mobile computer battery holding charge reboot fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support ventilation ports blocked causing overheating need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support software update downloaded install properly urgently needed,Software,Update Problem,Medium,FALSE,Application Support receiving otp registered mobile number afternoon need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team team getting account expired message trying to login affecting work need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team team irql_not_less_or_equal blue screen error update,Hardware,Blue Screen,High,FALSE,Hardware Support touchpad responding to gestures clicks since yesterday,Hardware,Laptop Issue,Critical,FALSE,Hardware Support help document showing corrupted cannot recovered urgently needed asap.,Software,Data Loss,Critical,FALSE,Application Support issue application setup cannot write to program files update fix this.,Software,Software Install,Medium,TRUE,Application Support support team battery showing even plugged hours urgently needed,Hardware,Battery Issue,Low,TRUE,Hardware Support chrome browser crashing unexpectedly multiple times afternoon assist.,Software,Application Crash,High,TRUE,Application Support help bandwidth seems throttled slow response times today fix this.,Network,Internet Slow,Medium,FALSE,Network Support support team battery showing even plugged hours shift thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support excel application freezing crashing large files try to work thanks.,Software,Application Crash,High,TRUE,Application Support support team vpn client shows authentication failed error try to login help,Network,VPN Connection,High,TRUE,Network Support support team stop error causing unexpected system shutdown since yesterday urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support help vpn connection drops every minutes frustrating update asap.,Network,VPN Connection,High,TRUE,Network Support help corporate vpn disconnecting frequently calls,Network,VPN Connection,High,FALSE,Network Support internal sites accessible name since last week need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support team latest patch causing compatibility issues software shift need help quickly.,Software,Update Problem,Medium,FALSE,Application Support support team requesting database access reporting purposes since morning fix this.,Access,Access Request,Low,TRUE,IAM Team help need help configuring email client settings correctly try to work,Software,Configuration,Low,FALSE,Application Support issue secondary dns server responding to queries affecting work assist.,Network,DNS Problem,High,TRUE,Network Support issue inbound connection blocked host firewall reboot fix this.,Network,Firewall Block,Medium,TRUE,Network Support shared drive keeps disconnecting randomly throughout day since morning,Network,Network Drive,Low,FALSE,Network Support requesting shared mailbox access team since last week fix this.,Access,Access Request,Low,TRUE,IAM Team backup restoration failing critical files shift,Software,Data Loss,Critical,FALSE,Application Support support team wireless mouse connecting to laptop via bluetooth since last week need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support dns query timeouts causing browsing issues since yesterday assist.,Network,DNS Problem,Medium,TRUE,Network Support team new software compatible current windows version,Software,Compatibility,Low,TRUE,Application Support help biometric authentication failing device help,Access,MFA Problem,Medium,FALSE,IAM Team issue enterprise wifi authentication failing repeatedly urgently needed thanks.,Network,WiFi Issue,Medium,TRUE,Network Support wireless mouse connecting to laptop via bluetooth since last week urgent.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help application crashes stopped working error shift urgent.,Software,Application Crash,High,FALSE,Application Support wireless keyboard keeps losing connection intermittently since yesterday,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support printer error kaatuthu,Hardware,Blue Screen,High,TRUE,Hardware Support support team requesting access to specific application role urgently needed fix this.,Access,Access Request,Low,FALSE,IAM Team second monitor keeps going black every minutes reboot assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support user profile locked due to inactivity timeout urgently needed assist.,Access,Account Unlock,Medium,TRUE,IAM Team proxy settings application need to configured afternoon,Software,Configuration,Low,FALSE,Application Support trial version expired license purchased since last week urgent.,Software,License Issue,High,FALSE,Application Support video conferencing app crashing meetings since yesterday,Software,Application Crash,High,FALSE,Application Support getting error vpn server responding trying to connect remotely afternoon need help quickly.,Network,VPN Connection,High,TRUE,Network Support application freezing data processing shift asap.,Software,Performance,Medium,FALSE,Application Support team getting remote computer available error try to work urgent.,Network,Remote Access,Low,TRUE,Network Support display port connection working monitor urgently needed fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help corporate vpn disconnecting frequently calls since morning,Network,VPN Connection,High,TRUE,Network Support requesting shared mailbox access team try to work fix this.,Access,Access Request,Low,FALSE,IAM Team issue unsaved work lost due to unexpected application crash affecting work need help quickly.,Software,Data Loss,Critical,FALSE,Application Support help registry settings need to modified app today urgent.,Software,Configuration,Low,TRUE,Application Support web pages loading extremely slowly browsers affecting work thanks.,Network,Internet Slow,Medium,TRUE,Network Support trial version expired license purchased since morning assist.,Software,License Issue,High,FALSE,Application Support team application freezing data processing since yesterday thanks.,Software,Performance,Low,TRUE,Application Support issue trackpad gestures working laptop urgently needed asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help license key rejected invalid activation since last week urgent.,Software,License Issue,High,FALSE,Application Support bsod memory management error keeps occurring today need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support thermal throttling reducing computer performance,Hardware,Overheating,Low,FALSE,Hardware Support help motherboard issue causing random system restarts try to work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team browser extension incompatible current chrome version since yesterday,Software,Compatibility,High,TRUE,Application Support support team inbound connection blocked host firewall since morning asap.,Network,Firewall Block,Critical,FALSE,Network Support issue corporate firewall preventing software update download since morning urgent.,Network,Firewall Block,Critical,FALSE,Network Support help proxy settings application need to configured afternoon,Software,Configuration,Low,TRUE,Application Support team data synchronization causing file conflicts since yesterday urgent.,Software,Data Loss,Critical,FALSE,Application Support important files got deleted accidentally need recovery need assistance thanks.,Software,Data Loss,Critical,FALSE,Application Support support team teams application keeps closing randomly since last week thanks.,Software,Application Crash,High,FALSE,Application Support hdmi monitor showing signal message affecting work need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support secondary dns server responding to queries try to work,Network,DNS Problem,Medium,FALSE,Network Support support team hardware token synchronizing server shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team help getting error network path found trying to open shared folder try to work fix this.,Network,Network Drive,Low,FALSE,Network Support laptop making loud fan noise running hot affecting work asap.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support issue cpu temperature reaching dangerous levels according to monitoring since morning,Hardware,Overheating,Low,FALSE,Hardware Support trial version expired license purchased shift fix this.,Software,License Issue,High,FALSE,Application Support support team internal dns records updating properly assist.,Network,DNS Problem,Low,TRUE,Network Support internal dns records updating properly urgently needed,Network,DNS Problem,Critical,FALSE,Network Support license expiration affecting account access need assistance assist.,Access,Account Expired,Medium,FALSE,IAM Team cannot install new software package getting error 1603 affecting work fix this.,Software,Software Install,Medium,FALSE,Application Support browser extension incompatible current chrome version fix this.,Software,Compatibility,Low,TRUE,Application Support proxy server refusing connections port 8080 affecting work thanks.,Network,Proxy Error,Low,TRUE,Network Support issue battery health degraded significantly need replacement since morning thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support team requesting elevated privileges software installation since last week thanks.,Access,Access Request,Low,FALSE,IAM Team department change requires different system access try to work fix this.,Access,Role Change,Low,FALSE,IAM Team team requesting elevated privileges software installation urgently needed fix this.,Access,Access Request,Low,FALSE,IAM Team support team concurrent license limit exceeded error help need help quickly.,Software,License Issue,High,TRUE,Application Support help 32-bit software working 64-bit system properly shift thanks.,Software,Compatibility,Critical,FALSE,Application Support help firewall rules seem to changed blocking legitimate traffic try to work,Network,Firewall Block,Critical,FALSE,Network Support support team new software compatible current windows version since last week,Software,Compatibility,Medium,FALSE,Application Support powerpoint closing unexpectedly presentation shift,Software,Application Crash,High,FALSE,Application Support support team inbound connection blocked host firewall urgently needed fix this.,Network,Firewall Block,High,FALSE,Network Support team powerpoint closing unexpectedly presentation since yesterday asap.,Software,Application Crash,High,FALSE,Application Support help subscription license showing expired status since last week fix this.,Software,License Issue,High,FALSE,Application Support self-service password reset portal accessible urgently needed urgent.,Access,Password Reset,Medium,TRUE,IAM Team getting access denied error trying to open folder affecting work,Access,Permission Issue,High,FALSE,IAM Team power supply unit seems to failed update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help getting error vpn server responding trying to connect remotely since morning,Network,VPN Connection,High,TRUE,Network Support software update downloaded install properly today urgent.,Software,Update Problem,Medium,FALSE,Application Support laptop shuts immediately unplugged urgently needed assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support getting access denied error trying to open folder affecting work assist.,Access,Permission Issue,High,FALSE,IAM Team team keyboard typing wrong characters keys shift thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team permission to access required shared drive urgently needed thanks.,Access,Permission Issue,High,FALSE,IAM Team rdp connection refused remote computer since last week,Network,Remote Access,Low,FALSE,Network Support team cannot access external websites due to proxy configuration issue urgently needed thanks.,Network,Proxy Error,Low,TRUE,Network Support issue requesting database access reporting purposes need assistance need help quickly.,Access,Access Request,Low,FALSE,IAM Team issue sso login working showing authentication error reboot,Access,Login Failure,High,TRUE,IAM Team corporate proxy blocking legitimate business websites since morning assist.,Network,Proxy Error,Low,TRUE,Network Support hdmi monitor showing signal message update,Hardware,Monitor Problem,Medium,FALSE,Hardware Support monitor colors look washed distorted reboot asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internal sites accessible name since yesterday,Network,DNS Problem,Low,FALSE,Network Support internet connection timing frequently,Network,Internet Slow,Medium,FALSE,Network Support notebook computer recognizing power adapter since morning asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support laptop suddenly shut turn back since yesterday need help quickly.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support password reset questions accepting answers shift assist.,Access,Password Reset,Critical,FALSE,IAM Team incompatible dll files causing application errors affecting work need help quickly.,Software,Compatibility,Low,FALSE,Application Support support team program designed version windows shift asap.,Software,Compatibility,Low,FALSE,Application Support wireless connection dropping randomly throughout day try to work fix this.,Network,WiFi Issue,Medium,FALSE,Network Support unsaved work lost due to unexpected application crash urgently needed fix this.,Software,Data Loss,Critical,FALSE,Application Support touchpad responding to gestures clicks fix this.,Hardware,Laptop Issue,High,TRUE,Hardware Support help 32-bit software working 64-bit system properly today fix this.,Software,Compatibility,Low,FALSE,Application Support word document causing application to freeze try to work asap.,Software,Application Crash,High,FALSE,Application Support support team domain account disabled administrator reboot thanks.,Access,Account Unlock,Medium,TRUE,IAM Team team vpn tunnel establishment failing error code reboot need help quickly.,Network,VPN Connection,High,TRUE,Network Support help cumulative update failing to install windows affecting work,Software,Update Problem,Medium,TRUE,Application Support page_fault_in_nonpaged_area system crash since yesterday asap.,Hardware,Blue Screen,High,TRUE,Hardware Support proxy auto-detection failing browser reboot,Network,Proxy Error,Low,TRUE,Network Support team role-based security groups need updating try to work fix this.,Access,Role Change,Low,FALSE,IAM Team unable to establish secure connection to corporate vpn afternoon fix this.,Network,VPN Connection,High,FALSE,Network Support issue login page keeps redirecting back to login screen reboot fix this.,Access,Login Failure,High,TRUE,IAM Team hdmi monitor showing signal message shift,Hardware,Monitor Problem,Medium,FALSE,Hardware Support application installation blocked windows defender firewall since morning,Network,Firewall Block,Medium,TRUE,Network Support proxy server refusing connections port 8080 since last week thanks.,Network,Proxy Error,Low,TRUE,Network Support need help configuring email client settings correctly need assistance fix this.,Software,Configuration,Low,TRUE,Application Support support team dns lookup taking long causing delays help thanks.,Network,DNS Problem,Critical,FALSE,Network Support dual monitor setup stopped working update try to work asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support windows crashed kernel_security_check_failure error shift,Hardware,Blue Screen,High,FALSE,Hardware Support unable to change password getting policy error afternoon thanks.,Access,Password Reset,Medium,TRUE,IAM Team web pages loading extremely slowly browsers since yesterday need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support support team application freezing data processing update urgent.,Software,Performance,High,FALSE,Application Support environment variables set correctly application update assist.,Software,Configuration,Low,TRUE,Application Support support team ram seems faulty system showing memory errors affecting work thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support secondary dns server responding to queries try to work thanks.,Network,DNS Problem,High,TRUE,Network Support support team outbound traffic blocked specific application try to work fix this.,Network,Firewall Block,High,FALSE,Network Support role-based security groups need updating assist.,Access,Role Change,Low,FALSE,IAM Team corporate proxy blocking legitimate business websites reboot assist.,Network,Proxy Error,Low,TRUE,Network Support dns lookup taking long causing delays help need help quickly.,Network,DNS Problem,Low,TRUE,Network Support proxy pac file loading correctly need assistance need help quickly.,Network,Proxy Error,Low,TRUE,Network Support proxy auto-detection failing browser since last week asap.,Network,Proxy Error,Low,FALSE,Network Support issue smart card authentication failing login affecting work,Access,Login Failure,High,FALSE,IAM Team help laptop shuts immediately unplugged asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support group policy restricting application execution since morning need help quickly.,Access,Permission Issue,High,FALSE,IAM Team support team permission denied trying to save file to location affecting work thanks.,Access,Permission Issue,High,TRUE,IAM Team user profile locked due to inactivity timeout since last week urgent.,Access,Account Unlock,Medium,TRUE,IAM Team got blue screen death error code critical_process_died need assistance urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support dns cache seems corrupted need to flush since last week urgent.,Network,DNS Problem,Critical,FALSE,Network Support portable computer keyboard functioning properly need assistance fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support application incompatible installed programs since morning urgent.,Software,Compatibility,Low,FALSE,Application Support getting nxdomain error valid websites urgently needed urgent.,Network,DNS Problem,Critical,FALSE,Network Support default settings causing issues need custom configuration help fix this.,Software,Configuration,Low,TRUE,Application Support help registry settings need to modified app urgently needed,Software,Configuration,Low,FALSE,Application Support usb ports providing power to devices since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting nxdomain error valid websites need assistance,Network,DNS Problem,High,TRUE,Network Support laptop getting extremely hot normal usage today fix this.,Hardware,Overheating,Low,TRUE,Hardware Support help login session expiring immediately signing affecting work need help quickly.,Access,Login Failure,High,FALSE,IAM Team team incompatible dll files causing application errors since morning,Software,Compatibility,Low,TRUE,Application Support service account certificate expired afternoon urgent.,Access,Account Expired,Low,TRUE,IAM Team support team getting invalid otp error even correct code afternoon asap.,Access,MFA Problem,Medium,TRUE,IAM Team issue ssd detected bios possible drive failure since last week asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue account locked multiple failed login attempts today need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team support team cannot install new software package getting error 1603 today need help quickly.,Software,Software Install,Medium,FALSE,Application Support support team file access rights seem to revoked since morning assist.,Access,Permission Issue,High,TRUE,IAM Team laptop booting stuck black screen afternoon,Hardware,Laptop Issue,Critical,FALSE,Hardware Support support team proxy settings seem to changed cannot browse internet urgently needed,Network,Proxy Error,Low,FALSE,Network Support team software install stuck 99 complete affecting work,Software,Software Install,Medium,FALSE,Application Support help requesting elevated privileges software installation try to work assist.,Access,Access Request,Low,TRUE,IAM Team help battery calibration seems incorrect reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support multi-factor authentication keeps failing repeatedly help,Access,MFA Problem,Medium,TRUE,IAM Team team access required new team collaboration tools since last week asap.,Access,Access Request,Low,FALSE,IAM Team issue default settings causing issues need custom configuration shift assist.,Software,Configuration,Low,FALSE,Application Support system_service_exception causing windows to crash reboot need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support internet speed slow today pages taking forever to load update thanks.,Network,Internet Slow,Medium,FALSE,Network Support user account disabled due to inactivity period afternoon assist.,Access,Account Expired,Critical,FALSE,IAM Team bypass proxy settings working internal sites update need help quickly.,Network,Proxy Error,Low,TRUE,Network Support support team getting account expired message trying to login since morning,Access,Account Expired,High,FALSE,IAM Team support team temporary password working first login affecting work,Access,Password Reset,Critical,FALSE,IAM Team thermal throttling reducing computer performance afternoon,Hardware,Overheating,Medium,FALSE,Hardware Support laptop charging battery icon shows red affecting work need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support account locked message appearing login screen since yesterday,Access,Account Unlock,Medium,TRUE,IAM Team xml config file syntax error preventing startup update fix this.,Software,Configuration,Low,TRUE,Application Support network storage accessible from workstation since last week assist.,Network,Network Drive,Low,TRUE,Network Support internal sites accessible name since last week asap.,Network,DNS Problem,High,TRUE,Network Support help bsod memory management error keeps occurring urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support biometric authentication failing device need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team mfa setup working cannot complete registration shift,Access,MFA Problem,Medium,TRUE,IAM Team wireless mouse connecting to laptop via bluetooth afternoon thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team network traffic dropped security firewall since last week urgent.,Network,Firewall Block,Critical,FALSE,Network Support remote assistance invitation working properly,Network,Remote Access,Low,TRUE,Network Support multifunction printer scanner working asap.,Hardware,Printer Error,High,TRUE,Hardware Support team mfa setup working cannot complete registration try to work fix this.,Access,MFA Problem,Medium,TRUE,IAM Team software installation failing insufficient privileges error since last week,Software,Software Install,Medium,FALSE,Application Support team lost access to mfa device cannot authenticate since morning,Access,MFA Problem,Medium,TRUE,IAM Team license key rejected invalid activation afternoon thanks.,Software,License Issue,High,TRUE,Application Support help remote vpn access working from home network urgently needed thanks.,Network,VPN Connection,High,TRUE,Network Support team dns query timeouts causing browsing issues since morning fix this.,Network,DNS Problem,Critical,FALSE,Network Support issue teams application keeps closing randomly reboot,Software,Application Crash,High,TRUE,Application Support issue vpn connection drops every minutes frustrating help,Network,VPN Connection,High,TRUE,Network Support notebook computer recognizing power adapter today thanks.,Hardware,Laptop Issue,Low,TRUE,Hardware Support issue need permission to access confidential documents affecting work fix this.,Access,Access Request,Low,TRUE,IAM Team wireless mouse connecting to laptop via bluetooth update,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue access needed new system onboarding affecting work thanks.,Access,Access Request,Low,FALSE,IAM Team usb keyboard recognized computer need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help browser tabs crashing memory error today asap.,Software,Application Crash,High,FALSE,Application Support laptop getting extremely hot normal usage since yesterday asap.,Hardware,Overheating,Medium,TRUE,Hardware Support team need permission to access confidential documents need assistance,Access,Access Request,Low,FALSE,IAM Team getting installation package could opened error since yesterday asap.,Software,Software Install,Medium,FALSE,Application Support need help configuring email client settings correctly since morning urgent.,Software,Configuration,Low,TRUE,Application Support ram seems faulty system showing memory errors affecting work thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support software using much cpu making system sluggish since morning fix this.,Software,Performance,Critical,FALSE,Application Support help office wifi keeps disconnecting laptop every 10 minutes afternoon urgent.,Network,WiFi Issue,Medium,TRUE,Network Support laptop making loud fan noise running hot reboot urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support help mouse cursor jumping around randomly screen since yesterday urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support accidental data deletion from shared drive affecting work assist.,Software,Data Loss,Critical,FALSE,Application Support support team requesting shared mailbox access team need assistance thanks.,Access,Access Request,Low,FALSE,IAM Team registry settings need to modified app help,Software,Configuration,Low,TRUE,Application Support team laser printer toner cartridge error message since morning,Hardware,Printer Error,High,FALSE,Hardware Support support team need vpn access to work remotely from home urgently needed,Access,Access Request,Low,FALSE,IAM Team sound card producing distorted audio output help thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support 32-bit software working 64-bit system properly since last week thanks.,Software,Compatibility,Critical,FALSE,Application Support environment variables set correctly application today urgent.,Software,Configuration,Low,TRUE,Application Support team touchpad responding to gestures clicks urgently needed,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team software deployment package corrupted download affecting work need help quickly.,Software,Software Install,Medium,TRUE,Application Support issue secondary dns server responding to queries urgently needed need help quickly.,Network,DNS Problem,Low,FALSE,Network Support issue printer showing offline status even though powered help fix this.,Hardware,Printer Error,High,TRUE,Hardware Support team system rebooting automatically blue screen error since last week urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support getting license activation failed error code 0xc004c003 today thanks.,Software,License Issue,High,FALSE,Application Support mapped network drive showing disconnected affecting work fix this.,Network,Network Drive,Low,FALSE,Network Support support team laser printer toner cartridge error message today,Hardware,Printer Error,High,FALSE,Hardware Support external display showing wrong aspect ratio since yesterday need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting installation package could opened error affecting work fix this.,Software,Software Install,Medium,FALSE,Application Support bypass proxy settings working internal sites today thanks.,Network,Proxy Error,Low,FALSE,Network Support support team performance degraded significantly recent update urgently needed assist.,Software,Performance,Medium,FALSE,Application Support monitor colors look washed distorted urgently needed need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support application installation blocked windows defender firewall since last week,Network,Firewall Block,Critical,FALSE,Network Support browser extension incompatible current chrome version urgently needed,Software,Compatibility,Low,TRUE,Application Support outlook keeps crashing try to open emails update urgent.,Software,Application Crash,High,FALSE,Application Support authenticator app generating valid codes afternoon thanks.,Access,MFA Problem,Medium,FALSE,IAM Team team self-service password reset portal accessible shift,Access,Password Reset,Critical,FALSE,IAM Team help installation prerequisites met error message since yesterday need help quickly.,Software,Software Install,Medium,FALSE,Application Support issue adobe license showing expired even though active need assistance urgent.,Software,License Issue,High,TRUE,Application Support enterprise wifi authentication failing repeatedly,Network,WiFi Issue,Medium,TRUE,Network Support support team group policy restricting application execution need assistance thanks.,Access,Permission Issue,High,TRUE,IAM Team single sign-on redirect loop preventing access assist.,Access,Login Failure,High,FALSE,IAM Team cannot check updates getting connection error affecting work need help quickly.,Software,Update Problem,Medium,FALSE,Application Support remote desktop shows black screen connection shift thanks.,Network,Remote Access,Low,TRUE,Network Support applications cannot connect corporate proxy today fix this.,Network,Proxy Error,Low,FALSE,Network Support software update downloaded install properly since yesterday asap.,Software,Update Problem,Medium,FALSE,Application Support help getting stuck update loop keeps restarting,Software,Update Problem,Medium,FALSE,Application Support ssd detected bios possible drive failure since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting proxy authentication required popup repeatedly need assistance fix this.,Network,Proxy Error,Low,FALSE,Network Support need elevated permissions to complete task afternoon thanks.,Access,Permission Issue,High,FALSE,IAM Team ntfs permissions preventing file access affecting work need help quickly.,Access,Permission Issue,High,FALSE,IAM Team cpu temperature reaching dangerous levels according to monitoring try to work,Hardware,Overheating,Low,FALSE,Hardware Support position change affecting system authorizations since morning need help quickly.,Access,Role Change,Low,FALSE,IAM Team dns server responding error browsers afternoon urgent.,Network,DNS Problem,Low,TRUE,Network Support single sign-on redirect loop preventing access reboot fix this.,Access,Login Failure,High,TRUE,IAM Team issue vpn working fine yesterday today connect afternoon urgent.,Network,VPN Connection,High,TRUE,Network Support help unable to establish secure connection to corporate vpn afternoon urgent.,Network,VPN Connection,High,TRUE,Network Support getting access denied error trying to open folder today asap.,Access,Permission Issue,High,TRUE,IAM Team issue application requiring older framework version try to work need help quickly.,Software,Compatibility,Low,FALSE,Application Support support team performance degraded significantly recent update update assist.,Software,Performance,Critical,FALSE,Application Support support team mapped network drive showing disconnected afternoon,Network,Network Drive,Low,FALSE,Network Support software dependencies causing version conflicts afternoon,Software,Compatibility,Medium,FALSE,Application Support credential manager saving login information try to work assist.,Access,Login Failure,High,FALSE,IAM Team bypass proxy settings working internal sites shift assist.,Network,Proxy Error,Low,TRUE,Network Support support team remote vpn access working from home network need assistance,Network,VPN Connection,High,TRUE,Network Support login panna mudiyala,Access,Account Expired,High,FALSE,IAM Team help account locked message appearing login screen shift assist.,Access,Account Unlock,Medium,TRUE,IAM Team proxy auto-detection failing browser since last week thanks.,Network,Proxy Error,Low,FALSE,Network Support temporary account access period lapsed affecting work,Access,Account Expired,Low,TRUE,IAM Team issue software installation failing insufficient privileges error since yesterday thanks.,Software,Software Install,Medium,FALSE,Application Support support team ini configuration file incorrect parameters since yesterday,Software,Configuration,Low,TRUE,Application Support team role changed to manager need updated access rights affecting work,Access,Role Change,Low,TRUE,IAM Team cannot access external websites due to proxy configuration issue need assistance asap.,Network,Proxy Error,Low,TRUE,Network Support issue unable to save files to team network drive help,Network,Network Drive,Low,FALSE,Network Support help mobile computer battery holding charge,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team second monitor keeps going black every minutes since yesterday fix this.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue mobile computer battery holding charge since morning assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support concurrent license limit exceeded error try to work assist.,Software,License Issue,High,FALSE,Application Support shared folder permissions seem to changed afternoon assist.,Network,Network Drive,Low,TRUE,Network Support acl permissions need to updated access help thanks.,Access,Permission Issue,High,TRUE,IAM Team issue 32-bit software working 64-bit system properly try to work need help quickly.,Software,Compatibility,High,FALSE,Application Support getting access denied error trying to open folder since yesterday asap.,Access,Permission Issue,High,FALSE,IAM Team remote access session keeps getting disconnected help need help quickly.,Network,Remote Access,Low,FALSE,Network Support temporary account access period lapsed urgently needed assist.,Access,Account Expired,Medium,FALSE,IAM Team high disk usage application affecting system since yesterday,Software,Performance,High,FALSE,Application Support support team password reset email going to spam folder since morning thanks.,Access,Password Reset,High,TRUE,IAM Team support team account locked multiple failed login attempts since morning,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print afternoon need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support powerpoint closing unexpectedly presentation help need help quickly.,Software,Application Crash,High,FALSE,Application Support proxy server refusing connections port 8080 today fix this.,Network,Proxy Error,Low,FALSE,Network Support network traffic dropped security firewall reboot,Network,Firewall Block,Critical,FALSE,Network Support support team corporate proxy blocking legitimate business websites help asap.,Network,Proxy Error,Low,FALSE,Network Support accidental data deletion from shared drive need assistance assist.,Software,Data Loss,Critical,FALSE,Application Support network storage accessible from workstation update thanks.,Network,Network Drive,Low,FALSE,Network Support cannot access shared network drive getting access denied affecting work need help quickly.,Network,Network Drive,Low,TRUE,Network Support requesting elevated privileges software installation since yesterday thanks.,Access,Access Request,Low,FALSE,IAM Team motherboard issue causing random system restarts help fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support multi-factor authentication keeps failing repeatedly update asap.,Access,MFA Problem,Medium,FALSE,IAM Team password reset questions accepting answers affecting work asap.,Access,Password Reset,Critical,FALSE,IAM Team office wifi keeps disconnecting laptop every 10 minutes reboot need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support team password change required form submitting shift,Access,Password Reset,Critical,FALSE,IAM Team issue bypass proxy settings working internal sites since yesterday asap.,Network,Proxy Error,Low,TRUE,Network Support help software conflict causing applications to malfunction afternoon fix this.,Software,Compatibility,Medium,TRUE,Application Support help touchpad responding to gestures clicks need assistance,Hardware,Laptop Issue,Low,FALSE,Hardware Support receiving password reset email inbox urgently needed assist.,Access,Password Reset,Low,TRUE,IAM Team support team connection unstable keeps dropping packets try to work,Network,Internet Slow,Medium,FALSE,Network Support support team important files got deleted accidentally need recovery since morning,Software,Data Loss,Critical,FALSE,Application Support credential manager saving login information today thanks.,Access,Login Failure,High,FALSE,IAM Team software update downloaded install properly help,Software,Update Problem,Medium,TRUE,Application Support graphics rendering causing application slowdown affecting work fix this.,Software,Performance,Medium,TRUE,Application Support help browsing painfully slow affecting productivity today asap.,Network,Internet Slow,Medium,FALSE,Network Support team software install stuck 99 complete asap.,Software,Software Install,Medium,TRUE,Application Support monitor colors look washed distorted today asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support application freezing data processing urgently needed fix this.,Software,Performance,Low,FALSE,Application Support wireless printer connecting to network shift thanks.,Hardware,Printer Error,High,FALSE,Hardware Support vnc viewer cannot connect to remote host reboot need help quickly.,Network,Remote Access,Critical,FALSE,Network Support account validity period ended today reboot fix this.,Access,Account Expired,Medium,FALSE,IAM Team web pages loading extremely slowly browsers,Network,Internet Slow,Medium,FALSE,Network Support password change required form submitting shift,Access,Password Reset,Critical,FALSE,IAM Team team thermal throttling reducing computer performance since yesterday fix this.,Hardware,Overheating,Low,FALSE,Hardware Support biometric authentication failing device today assist.,Access,MFA Problem,Medium,TRUE,IAM Team help service account certificate expired reboot thanks.,Access,Account Expired,Low,FALSE,IAM Team help battery health degraded significantly need replacement afternoon assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support password reset questions accepting answers since yesterday fix this.,Access,Password Reset,High,TRUE,IAM Team getting invalid otp error even correct code update urgent.,Access,MFA Problem,Medium,FALSE,IAM Team network drive showing file explorer since last week thanks.,Network,Network Drive,Low,FALSE,Network Support chrome browser crashing unexpectedly multiple times since last week thanks.,Software,Application Crash,High,FALSE,Application Support cannot see company wifi network available networks list today urgent.,Network,WiFi Issue,Medium,TRUE,Network Support account lease expired cloud system need assistance fix this.,Access,Account Expired,Critical,FALSE,IAM Team cannot access certain ports due to firewall restrictions assist.,Network,Firewall Block,High,FALSE,Network Support laser printer toner cartridge error message since yesterday assist.,Hardware,Printer Error,High,FALSE,Hardware Support support team cannot connect to corporate wireless network help,Network,WiFi Issue,Medium,FALSE,Network Support team unable to establish secure connection to corporate vpn since yesterday urgent.,Network,VPN Connection,High,TRUE,Network Support getting remote computer available error afternoon asap.,Network,Remote Access,Medium,TRUE,Network Support remote access session keeps getting disconnected since morning,Network,Remote Access,High,FALSE,Network Support need access to production environment deployment try to work need help quickly.,Access,Access Request,Low,FALSE,IAM Team support team dns server responding error browsers afternoon urgent.,Network,DNS Problem,Low,FALSE,Network Support team laptop making loud fan noise running hot update asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support secondary dns server responding to queries since morning urgent.,Network,DNS Problem,Critical,FALSE,Network Support corporate proxy blocking legitimate business websites shift asap.,Network,Proxy Error,Low,TRUE,Network Support support team position change affecting system authorizations urgently needed need help quickly.,Access,Role Change,Low,TRUE,IAM Team issue 32-bit software working 64-bit system properly shift need help quickly.,Software,Compatibility,Critical,FALSE,Application Support team software conflict causing applications to malfunction since morning,Software,Compatibility,High,FALSE,Application Support xml config file syntax error preventing startup help assist.,Software,Configuration,Low,FALSE,Application Support backup restoration failing critical files today urgent.,Software,Data Loss,Critical,FALSE,Application Support need vpn access to work remotely from home since yesterday need help quickly.,Access,Access Request,Low,FALSE,IAM Team issue installation prerequisites met error message assist.,Software,Software Install,Medium,FALSE,Application Support team cannot access account showing authentication failure asap.,Access,Account Unlock,Medium,TRUE,IAM Team issue wireless printer connecting to network since yesterday assist.,Hardware,Printer Error,High,FALSE,Hardware Support team biometric authentication failing device shift asap.,Access,MFA Problem,Medium,TRUE,IAM Team team display port connection working monitor since morning need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support printer showing offline status even though powered since morning,Hardware,Printer Error,High,TRUE,Hardware Support help getting invalid otp error even correct code today urgent.,Access,MFA Problem,Medium,TRUE,IAM Team help wifi signal strength weak desk location afternoon asap.,Network,WiFi Issue,Medium,TRUE,Network Support help need help configuring email client settings correctly affecting work fix this.,Software,Configuration,Low,FALSE,Application Support team concurrent license limit exceeded error try to work need help quickly.,Software,License Issue,High,TRUE,Application Support team msi installer failing unknown error code,Software,Software Install,Medium,TRUE,Application Support slow query performance database application since yesterday,Software,Performance,Medium,FALSE,Application Support software installation failing insufficient privileges error today asap.,Software,Software Install,Medium,TRUE,Application Support acl permissions need to updated access urgent.,Access,Permission Issue,High,TRUE,IAM Team hdmi monitor showing signal message since yesterday,Hardware,Monitor Problem,Medium,FALSE,Hardware Support memory leak causing application to consume ram need help quickly.,Software,Performance,Medium,TRUE,Application Support single sign-on redirect loop preventing access reboot asap.,Access,Login Failure,High,FALSE,IAM Team biometric login recognizing fingerprint update thanks.,Access,Login Failure,High,FALSE,IAM Team password reset questions accepting answers afternoon urgent.,Access,Password Reset,Low,TRUE,IAM Team getting stuck update loop keeps restarting need assistance thanks.,Software,Update Problem,Medium,FALSE,Application Support battery showing even plugged hours shift,Hardware,Battery Issue,Low,FALSE,Hardware Support position change affecting system authorizations help assist.,Access,Role Change,Low,FALSE,IAM Team vpn client shows authentication failed error try to login urgently needed thanks.,Network,VPN Connection,High,FALSE,Network Support display resolution cannot changed external monitor help fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team bottom laptop hot to touch comfortably urgently needed fix this.,Hardware,Overheating,Low,TRUE,Hardware Support web pages loading extremely slowly browsers help urgent.,Network,Internet Slow,Medium,TRUE,Network Support help unable to establish secure connection to corporate vpn urgently needed urgent.,Network,VPN Connection,High,FALSE,Network Support support team mouse scroll wheel working anymore urgently needed urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support ventilation ports blocked causing overheating today fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support teamviewer connection failing timeout error affecting work,Network,Remote Access,Critical,FALSE,Network Support help laptop keeps freezing randomly normal work since last week urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support help need vpn access to work remotely from home need assistance,Access,Access Request,Low,TRUE,IAM Team authenticator app generating valid codes afternoon urgent.,Access,MFA Problem,Medium,TRUE,IAM Team cumulative update failing to install windows update fix this.,Software,Update Problem,Medium,FALSE,Application Support domain login failing trust relationship error today urgent.,Access,Login Failure,High,FALSE,IAM Team unable to establish secure connection to corporate vpn help need help quickly.,Network,VPN Connection,High,TRUE,Network Support wireless printer connecting to network urgently needed,Hardware,Printer Error,High,TRUE,Hardware Support software showing license found error startup shift assist.,Software,License Issue,High,TRUE,Application Support wireless printer connecting to network shift,Hardware,Printer Error,High,TRUE,Hardware Support cannot map network drive provided credentials urgent.,Network,Network Drive,Low,FALSE,Network Support xml config file syntax error preventing startup affecting work fix this.,Software,Configuration,Low,FALSE,Application Support permission denied trying to save file to location,Access,Permission Issue,High,FALSE,IAM Team support team fan running full speed constantly noisy shift asap.,Hardware,Overheating,Low,FALSE,Hardware Support issue unable to establish secure connection to corporate vpn today thanks.,Network,VPN Connection,High,TRUE,Network Support cpu fan failure causing processor overheating since yesterday fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cannot login to system even correct credentials need assistance,Access,Login Failure,High,FALSE,IAM Team need to reset password expired today try to work,Access,Password Reset,Medium,TRUE,IAM Team issue user profile locked due to inactivity timeout reboot assist.,Access,Account Unlock,Medium,TRUE,IAM Team forgot password cannot login to account need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team role changed to manager need updated access rights need assistance fix this.,Access,Role Change,Low,FALSE,IAM Team issue program designed version windows help,Software,Compatibility,High,FALSE,Application Support got blue screen death error code critical_process_died need assistance assist.,Hardware,Blue Screen,High,FALSE,Hardware Support lost access to mfa device cannot authenticate help,Access,MFA Problem,Medium,FALSE,IAM Team application requiring older framework version since last week,Software,Compatibility,Medium,FALSE,Application Support usb keyboard recognized computer,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support account locked message appearing login screen affecting work asap.,Access,Account Unlock,Medium,TRUE,IAM Team access required new team collaboration tools since yesterday asap.,Access,Access Request,Low,FALSE,IAM Team team wifi password prompt keeps appearing even entering correct password reboot assist.,Network,WiFi Issue,Medium,TRUE,Network Support outlook keeps crashing try to open emails reboot need help quickly.,Software,Application Crash,High,FALSE,Application Support chrome browser crashing unexpectedly multiple times update,Software,Application Crash,High,TRUE,Application Support getting printer found error trying to print need assistance assist.,Hardware,Printer Error,High,TRUE,Hardware Support file version history showing previous versions today fix this.,Software,Data Loss,Critical,FALSE,Application Support issue sound card producing distorted audio output update urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support notebook computer recognizing power adapter today thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support laptop charging battery icon shows red update,Hardware,Battery Issue,Low,FALSE,Hardware Support high disk usage application affecting system affecting work,Software,Performance,Medium,FALSE,Application Support team browser tabs crashing memory error update fix this.,Software,Application Crash,High,TRUE,Application Support cannot install new software package getting error 1603 since yesterday,Software,Software Install,Medium,FALSE,Application Support help cannot access certain ports due to firewall restrictions update thanks.,Network,Firewall Block,Critical,FALSE,Network Support rdp connection refused remote computer since yesterday urgent.,Network,Remote Access,Critical,FALSE,Network Support team chrome browser crashing unexpectedly multiple times shift urgent.,Software,Application Crash,High,FALSE,Application Support help share permissions allowing write access since last week assist.,Access,Permission Issue,High,FALSE,IAM Team graphics rendering causing application slowdown since morning assist.,Software,Performance,Medium,FALSE,Application Support network card detected device manager try to work asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support wifi shows connected internet access device need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support excel application freezing crashing large files afternoon assist.,Software,Application Crash,High,FALSE,Application Support software install stuck 99 complete try to work asap.,Software,Software Install,Medium,TRUE,Application Support mouse cursor jumping around randomly screen update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support irql_not_less_or_equal blue screen error update urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support help requesting database access reporting purposes since last week,Access,Access Request,Low,FALSE,IAM Team team laser printer toner cartridge error message reboot fix this.,Hardware,Printer Error,High,TRUE,Hardware Support keyboard backlight turning help assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue trackpad gestures working laptop since morning asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support display resolution cannot changed external monitor since morning assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support firewall blocking application from accessing network since morning,Network,Firewall Block,Medium,TRUE,Network Support help cannot access certain ports due to firewall restrictions try to work fix this.,Network,Firewall Block,High,FALSE,Network Support getting stuck update loop keeps restarting shift fix this.,Software,Update Problem,Medium,FALSE,Application Support important files got deleted accidentally need recovery help thanks.,Software,Data Loss,Critical,FALSE,Application Support access required new team collaboration tools since last week assist.,Access,Access Request,Low,FALSE,IAM Team notebook battery swelling visible case need assistance need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support help mouse buttons responding to clicks since morning fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue proxy settings application need to configured update urgent.,Software,Configuration,Low,TRUE,Application Support wifi password prompt keeps appearing even entering correct password since morning,Network,WiFi Issue,Medium,FALSE,Network Support team page_fault_in_nonpaged_area system crash affecting work urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support team blue screen appearing randomly different error codes shift,Hardware,Blue Screen,High,TRUE,Hardware Support wifi password prompt keeps appearing even entering correct password affecting work need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support getting remote computer available error urgently needed urgent.,Network,Remote Access,Low,FALSE,Network Support internal dns records updating properly since yesterday urgent.,Network,DNS Problem,High,FALSE,Network Support team getting invalid username password error repeatedly since morning assist.,Access,Login Failure,High,FALSE,IAM Team service account certificate expired since last week thanks.,Access,Account Expired,Critical,FALSE,IAM Team help password expired cannot set new one urgently needed need help quickly.,Access,Account Expired,Low,TRUE,IAM Team support team usb keyboard recognized computer afternoon thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support bottom laptop hot to touch comfortably today assist.,Hardware,Overheating,High,TRUE,Hardware Support sso login working showing authentication error reboot fix this.,Access,Login Failure,High,FALSE,IAM Team issue cannot install new software package getting error 1603 afternoon thanks.,Software,Software Install,Medium,TRUE,Application Support ssd detected bios possible drive failure affecting work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support latest patch causing compatibility issues software try to work asap.,Software,Update Problem,Medium,TRUE,Application Support mouse scroll wheel working anymore affecting work need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support vnc viewer cannot connect to remote host since morning,Network,Remote Access,Low,TRUE,Network Support team getting error vpn server responding trying to connect remotely need assistance fix this.,Network,VPN Connection,High,FALSE,Network Support corporate vpn disconnecting frequently calls try to work fix this.,Network,VPN Connection,High,TRUE,Network Support need help installing python required libraries affecting work assist.,Software,Software Install,Medium,TRUE,Application Support issue corporate firewall preventing software update download since morning thanks.,Network,Firewall Block,Critical,FALSE,Network Support job function change requiring new permissions reboot,Access,Role Change,Low,FALSE,IAM Team internet connection timing frequently update asap.,Network,Internet Slow,Medium,TRUE,Network Support support team printer showing offline status even though powered reboot,Hardware,Printer Error,High,FALSE,Hardware Support help previous role access needs to revoked since yesterday urgent.,Access,Role Change,Low,TRUE,IAM Team support team wifi shows connected internet access device urgently needed assist.,Network,WiFi Issue,Medium,FALSE,Network Support issue network traffic dropped security firewall since yesterday need help quickly.,Network,Firewall Block,High,TRUE,Network Support unsaved work lost due to unexpected application crash afternoon,Software,Data Loss,Critical,FALSE,Application Support issue data corruption project files cannot open update,Software,Data Loss,Critical,FALSE,Application Support xml config file syntax error preventing startup since yesterday urgent.,Software,Configuration,Low,FALSE,Application Support issue dual monitor setup stopped working update since morning urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support enterprise wifi authentication failing repeatedly afternoon need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support support team remote assistance invitation working properly affecting work thanks.,Network,Remote Access,Low,TRUE,Network Support support team cannot access external websites due to proxy configuration issue urgently needed urgent.,Network,Proxy Error,Low,FALSE,Network Support user profile locked due to inactivity timeout affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team requesting database access reporting purposes shift assist.,Access,Access Request,Low,TRUE,IAM Team position change affecting system authorizations since yesterday urgent.,Access,Role Change,Low,FALSE,IAM Team update installation failed rolling back changes update asap.,Software,Update Problem,Medium,TRUE,Application Support sms two-factor codes delivered urgently needed fix this.,Access,MFA Problem,Medium,TRUE,IAM Team team external display showing wrong aspect ratio need assistance fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support remote access session keeps getting disconnected reboot,Network,Remote Access,High,TRUE,Network Support help proxy settings application need to configured help urgent.,Software,Configuration,Low,TRUE,Application Support document showing corrupted cannot recovered affecting work fix this.,Software,Data Loss,Critical,FALSE,Application Support cannot access external websites due to proxy configuration issue since morning assist.,Network,Proxy Error,Low,FALSE,Network Support issue proxy settings application need to configured afternoon,Software,Configuration,Low,TRUE,Application Support account locked multiple failed login attempts urgently needed urgent.,Access,Account Unlock,Medium,TRUE,IAM Team team license key rejected invalid activation since morning,Software,License Issue,High,FALSE,Application Support issue sms two-factor codes delivered afternoon urgent.,Access,MFA Problem,Medium,FALSE,IAM Team printer showing paper jam error paper visible shift thanks.,Hardware,Printer Error,High,TRUE,Hardware Support wireless mouse connecting to laptop via bluetooth since yesterday asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support ram seems faulty system showing memory errors since last week urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support external monitor detected laptop need assistance assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support latest patch causing compatibility issues software assist.,Software,Update Problem,Medium,TRUE,Application Support team backup restoration failing critical files shift asap.,Software,Data Loss,Critical,FALSE,Application Support issue software settings got reset need to reconfigure everything since last week need help quickly.,Software,Configuration,Low,TRUE,Application Support ini configuration file incorrect parameters help fix this.,Software,Configuration,Low,FALSE,Application Support transferred to new team need access to resources help need help quickly.,Access,Role Change,Low,FALSE,IAM Team cannot connect to corporate wireless network since morning asap.,Network,WiFi Issue,Medium,TRUE,Network Support support team biometric login recognizing fingerprint try to work urgent.,Access,Login Failure,High,FALSE,IAM Team blue screen appearing randomly different error codes affecting work thanks.,Hardware,Blue Screen,High,TRUE,Hardware Support laser printer toner cartridge error message need assistance,Hardware,Printer Error,High,TRUE,Hardware Support support team update history showing failed installations need assistance fix this.,Software,Update Problem,Medium,FALSE,Application Support website names resolving to use ip addresses since morning need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support getting account expired message trying to login since morning asap.,Access,Account Expired,High,TRUE,IAM Team support team system thermal warning appearing frequently since morning,Hardware,Overheating,High,TRUE,Hardware Support internet speed slow today pages taking forever to load since yesterday asap.,Network,Internet Slow,Medium,TRUE,Network Support user account showing locked active directory since last week assist.,Access,Account Unlock,Medium,TRUE,IAM Team support team temporary password working first login since last week urgent.,Access,Password Reset,Low,TRUE,IAM Team mouse cursor jumping around randomly screen since morning assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team firewall exception rule working expected today fix this.,Network,Firewall Block,Critical,FALSE,Network Support environment variables set correctly application,Software,Configuration,Low,TRUE,Application Support adobe license showing expired even though active try to work fix this.,Software,License Issue,High,TRUE,Application Support team update installation failed rolling back changes need help quickly.,Software,Update Problem,Medium,TRUE,Application Support cannot establish remote session to server maintenance help need help quickly.,Network,Remote Access,Critical,FALSE,Network Support team download speed dropped significantly since afternoon urgently needed assist.,Network,Internet Slow,Medium,FALSE,Network Support team account status showing expired system today fix this.,Access,Account Unlock,Medium,TRUE,IAM Team team need help configuring email client settings correctly affecting work fix this.,Software,Configuration,Low,TRUE,Application Support need help configuring email client settings correctly today assist.,Software,Configuration,Low,TRUE,Application Support receiving otp registered mobile number need assistance fix this.,Access,MFA Problem,Medium,TRUE,IAM Team network latency extremely high cannot use video conferencing since yesterday need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support support team bypass proxy settings working internal sites afternoon assist.,Network,Proxy Error,Low,TRUE,Network Support dual monitor setup stopped working update help asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help file access rights seem to revoked since morning need help quickly.,Access,Permission Issue,High,FALSE,IAM Team help database showing corruption errors startup affecting work thanks.,Software,Data Loss,Critical,FALSE,Application Support support team laptop wifi extremely slow compared to colleagues since yesterday,Network,WiFi Issue,Medium,TRUE,Network Support support team system crashing bsod multiple times today since yesterday fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support windows update keeps failing error 0x80070002 reboot fix this.,Software,Update Problem,Medium,FALSE,Application Support team power supply unit seems to failed reboot thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team installation prerequisites met error message since morning asap.,Software,Software Install,Medium,TRUE,Application Support domain name resolution failing intermittently update fix this.,Network,DNS Problem,Low,FALSE,Network Support license key rejected invalid activation need assistance,Software,License Issue,High,FALSE,Application Support team program designed version windows since yesterday need help quickly.,Software,Compatibility,High,FALSE,Application Support team download speed dropped significantly since afternoon afternoon asap.,Network,Internet Slow,Medium,FALSE,Network Support team laptop suddenly shut turn back afternoon thanks.,Hardware,Laptop Issue,High,FALSE,Hardware Support wireless printer connecting to network try to work asap.,Hardware,Printer Error,High,TRUE,Hardware Support issue usb keyboard recognized computer fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support requesting elevated privileges software installation affecting work asap.,Access,Access Request,Low,TRUE,IAM Team team cannot access certain ports due to firewall restrictions try to work asap.,Network,Firewall Block,Medium,TRUE,Network Support mouse scroll wheel working anymore reboot asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support application preferences saving properly since morning need help quickly.,Software,Configuration,Low,FALSE,Application Support account status showing expired system since morning asap.,Access,Account Unlock,Medium,TRUE,IAM Team team software showing license found error startup afternoon fix this.,Software,License Issue,High,FALSE,Application Support internal sites accessible name update,Network,DNS Problem,High,FALSE,Network Support vpn working fine yesterday today connect shift,Network,VPN Connection,High,FALSE,Network Support domain password policy forcing expiration update,Access,Account Expired,High,FALSE,IAM Team security patch installation getting stuck need assistance assist.,Software,Update Problem,Medium,FALSE,Application Support issue portable computer keyboard functioning properly today assist.,Hardware,Laptop Issue,Low,FALSE,Hardware Support help firewall rules seem to changed blocking legitimate traffic shift thanks.,Network,Firewall Block,Medium,FALSE,Network Support getting connection blocked firewall error message urgently needed urgent.,Network,Firewall Block,Medium,FALSE,Network Support issue getting remote computer available error update thanks.,Network,Remote Access,Medium,TRUE,Network Support sso login working showing authentication error reboot,Access,Login Failure,High,TRUE,IAM Team team forgot password cannot login to account since yesterday,Access,Password Reset,Critical,FALSE,IAM Team team getting connection blocked firewall error message reboot,Network,Firewall Block,Low,FALSE,Network Support printer showing paper jam error paper visible help assist.,Hardware,Printer Error,High,TRUE,Hardware Support authenticator app generating valid codes reboot,Access,MFA Problem,Medium,FALSE,IAM Team help unable to change password getting policy error,Access,Password Reset,Critical,FALSE,IAM Team software showing license found error startup affecting work urgent.,Software,License Issue,High,FALSE,Application Support software using much cpu making system sluggish afternoon,Software,Performance,High,TRUE,Application Support issue vpn tunnel establishment failing error code affecting work urgent.,Network,VPN Connection,High,FALSE,Network Support issue login page keeps redirecting back to login screen help need help quickly.,Access,Login Failure,High,TRUE,IAM Team cannot connect to corporate wireless network since morning,Network,WiFi Issue,Medium,FALSE,Network Support internet keeps buffering important client calls today assist.,Network,Internet Slow,Medium,FALSE,Network Support acl permissions need to updated access urgently needed urgent.,Access,Permission Issue,High,TRUE,IAM Team previous role access needs to revoked urgent.,Access,Role Change,Low,TRUE,IAM Team cannot map network drive provided credentials affecting work urgent.,Network,Network Drive,Low,FALSE,Network Support corporate vpn disconnecting frequently calls assist.,Network,VPN Connection,High,TRUE,Network Support floating license available seats occupied today,Software,License Issue,High,FALSE,Application Support cannot establish remote session to server maintenance since yesterday need help quickly.,Network,Remote Access,Critical,FALSE,Network Support help cooling fan making grinding noise try to work asap.,Hardware,Overheating,High,TRUE,Hardware Support help network throughput severely degraded today since morning asap.,Network,Internet Slow,Medium,TRUE,Network Support issue share permissions allowing write access update,Access,Permission Issue,High,FALSE,IAM Team bypass proxy settings working internal sites shift need help quickly.,Network,Proxy Error,Low,TRUE,Network Support support team getting limited connectivity error wifi since morning since yesterday thanks.,Network,WiFi Issue,Medium,FALSE,Network Support support team new software compatible current windows version since yesterday assist.,Software,Compatibility,Low,FALSE,Application Support bsod memory management error keeps occurring shift,Hardware,Blue Screen,High,TRUE,Hardware Support support team network drive showing file explorer today,Network,Network Drive,Low,FALSE,Network Support dns lookup taking long causing delays affecting work urgent.,Network,DNS Problem,Low,TRUE,Network Support issue laptop charging battery icon shows red afternoon thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support document showing corrupted cannot recovered since yesterday thanks.,Software,Data Loss,Critical,FALSE,Application Support help page_fault_in_nonpaged_area system crash help fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support unable to save files to team network drive urgent.,Network,Network Drive,Low,TRUE,Network Support support team need help installing python required libraries try to work assist.,Software,Software Install,Medium,FALSE,Application Support workstation laptop experiencing random restarts help fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support high disk usage application affecting system try to work need help quickly.,Software,Performance,Critical,FALSE,Application Support help network latency extremely high cannot use video conferencing urgently needed thanks.,Network,Internet Slow,Medium,FALSE,Network Support support team firewall blocking application from accessing network since morning,Network,Firewall Block,High,TRUE,Network Support help performance degraded significantly recent update reboot,Software,Performance,Medium,TRUE,Application Support remote desktop shows black screen connection since last week thanks.,Network,Remote Access,Medium,FALSE,Network Support system thermal warning appearing frequently since last week,Hardware,Overheating,Low,FALSE,Hardware Support team software conflict causing applications to malfunction afternoon need help quickly.,Software,Compatibility,Critical,FALSE,Application Support important files got deleted accidentally need recovery help assist.,Software,Data Loss,Critical,FALSE,Application Support support team dns server responding error browsers asap.,Network,DNS Problem,High,TRUE,Network Support help getting printer found error trying to print today need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support graphics rendering causing application slowdown affecting work,Software,Performance,High,TRUE,Application Support internet speed slow today pages taking forever to load try to work,Network,Internet Slow,Medium,FALSE,Network Support issue windows crashed kernel_security_check_failure error need assistance fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support need to reset password expired today shift,Access,Password Reset,Low,TRUE,IAM Team support team monitor backlight flickering intermittently today need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support mouse scroll wheel working anymore need assistance need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support portable computer keyboard functioning properly try to work assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support secondary dns server responding to queries since yesterday fix this.,Network,DNS Problem,Low,TRUE,Network Support support team mfa push notification reaching mobile app try to work,Access,MFA Problem,Medium,TRUE,IAM Team ram seems faulty system showing memory errors affecting work need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team incompatible dll files causing application errors today urgent.,Software,Compatibility,Critical,FALSE,Application Support mouse buttons responding to clicks need assistance thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support accidental data deletion from shared drive since yesterday,Software,Data Loss,Critical,FALSE,Application Support temporary account access period lapsed update thanks.,Access,Account Expired,High,TRUE,IAM Team dns cache seems corrupted need to flush urgent.,Network,DNS Problem,Medium,FALSE,Network Support help secondary dns server responding to queries need assistance urgent.,Network,DNS Problem,Critical,FALSE,Network Support issue new software compatible current windows version urgently needed thanks.,Software,Compatibility,High,TRUE,Application Support powerpoint closing unexpectedly presentation need assistance,Software,Application Crash,High,FALSE,Application Support monitor backlight flickering intermittently update,Hardware,Monitor Problem,Medium,FALSE,Hardware Support vnc viewer cannot connect to remote host since last week,Network,Remote Access,High,FALSE,Network Support support team default settings causing issues need custom configuration try to work,Software,Configuration,Low,FALSE,Application Support ui laggy unresponsive usage since yesterday thanks.,Software,Performance,Low,FALSE,Application Support network traffic dropped security firewall since morning thanks.,Network,Firewall Block,Medium,FALSE,Network Support registry settings need to modified app today fix this.,Software,Configuration,Low,TRUE,Application Support getting proxy authentication required popup repeatedly update thanks.,Network,Proxy Error,Low,TRUE,Network Support help cannot map network drive provided credentials afternoon fix this.,Network,Network Drive,Low,FALSE,Network Support acl permissions need to updated access try to work,Access,Permission Issue,High,TRUE,IAM Team chrome browser crashing unexpectedly multiple times fix this.,Software,Application Crash,High,TRUE,Application Support support team keyboard keys working properly keys stuck shift assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support ntfs permissions preventing file access need assistance need help quickly.,Access,Permission Issue,High,FALSE,IAM Team team need access to shared folder new project urgently needed assist.,Access,Access Request,Low,FALSE,IAM Team application incompatible installed programs try to work asap.,Software,Compatibility,Critical,FALSE,Application Support application taking forever to load initialize affecting work fix this.,Software,Performance,High,FALSE,Application Support cannot map network drive provided credentials today thanks.,Network,Network Drive,Low,FALSE,Network Support outbound traffic blocked specific application help urgent.,Network,Firewall Block,Critical,FALSE,Network Support account locked message appearing login screen affecting work fix this.,Access,Account Unlock,Medium,TRUE,IAM Team laptop getting extremely hot normal usage need assistance fix this.,Hardware,Overheating,Medium,FALSE,Hardware Support rdp connection refused remote computer today,Network,Remote Access,Low,TRUE,Network Support help ram seems faulty system showing memory errors assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support system rebooting automatically blue screen error since yesterday thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support wifi password prompt keeps appearing even entering correct password afternoon fix this.,Network,WiFi Issue,Medium,TRUE,Network Support network traffic dropped security firewall urgently needed urgent.,Network,Firewall Block,Medium,FALSE,Network Support network throughput severely degraded today,Network,Internet Slow,Medium,TRUE,Network Support ssd detected bios possible drive failure update asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support laptop charging battery icon shows red reboot need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support help cannot access external websites due to proxy configuration issue shift need help quickly.,Network,Proxy Error,Low,TRUE,Network Support cannot login to system even correct credentials urgently needed thanks.,Access,Login Failure,High,FALSE,IAM Team help web pages loading extremely slowly browsers since last week fix this.,Network,Internet Slow,Medium,TRUE,Network Support support team need to reset password expired today update urgent.,Access,Password Reset,Medium,TRUE,IAM Team domain account disabled administrator urgently needed urgent.,Access,Account Unlock,Medium,TRUE,IAM Team outlook keeps crashing try to open emails shift fix this.,Software,Application Crash,High,TRUE,Application Support mouse buttons responding to clicks try to work need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support display port connection working monitor try to work,Hardware,Monitor Problem,Medium,TRUE,Hardware Support outlook keeps crashing try to open emails reboot fix this.,Software,Application Crash,High,TRUE,Application Support laptop shuts immediately unplugged since morning assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support help lithium battery showing replace soon warning try to work assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support ui laggy unresponsive usage afternoon need help quickly.,Software,Performance,Medium,FALSE,Application Support credential manager saving login information update thanks.,Access,Login Failure,High,FALSE,IAM Team team keyboard backlight turning reboot asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support license server responding cannot validate software need assistance,Software,License Issue,High,FALSE,Application Support dual monitor setup stopped working update afternoon,Hardware,Monitor Problem,Medium,FALSE,Hardware Support transferred to new team need access to resources need assistance fix this.,Access,Role Change,Low,FALSE,IAM Team default settings causing issues need custom configuration update assist.,Software,Configuration,Low,TRUE,Application Support graphics card failure causing display artifacts afternoon asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support database showing corruption errors startup update need help quickly.,Software,Data Loss,Critical,FALSE,Application Support need elevated permissions to complete task today need help quickly.,Access,Permission Issue,High,TRUE,IAM Team laptop wifi extremely slow compared to colleagues need assistance urgent.,Network,WiFi Issue,Medium,FALSE,Network Support laptop booting stuck black screen try to work assist.,Hardware,Laptop Issue,Low,FALSE,Hardware Support windows crashed kernel_security_check_failure error update asap.,Hardware,Blue Screen,High,FALSE,Hardware Support issue temporary password working first login urgently needed,Access,Password Reset,Critical,FALSE,IAM Team help external monitor detected laptop reboot,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team usb keyboard recognized computer reboot,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team cisco anyconnect vpn stuck connecting status help,Network,VPN Connection,High,FALSE,Network Support laptop shuts immediately unplugged today need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team network drive access extremely slow files open shift fix this.,Network,Network Drive,Low,FALSE,Network Support help wifi password prompt keeps appearing even entering correct password update,Network,WiFi Issue,Medium,FALSE,Network Support update installation failed rolling back changes assist.,Software,Update Problem,Medium,FALSE,Application Support support team getting access denied error trying to open folder try to work urgent.,Access,Permission Issue,High,FALSE,IAM Team help requesting database access reporting purposes urgently needed urgent.,Access,Access Request,Low,TRUE,IAM Team support team contractor account expired needs extension try to work urgent.,Access,Account Expired,Critical,FALSE,IAM Team issue cisco anyconnect vpn stuck connecting status since morning need help quickly.,Network,VPN Connection,High,FALSE,Network Support software using much cpu making system sluggish need assistance asap.,Software,Performance,Low,TRUE,Application Support issue adobe license showing expired even though active since yesterday urgent.,Software,License Issue,High,FALSE,Application Support enterprise wifi authentication failing repeatedly help need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support issue proxy settings application need to configured try to work need help quickly.,Software,Configuration,Low,FALSE,Application Support support team teams application keeps closing randomly since morning need help quickly.,Software,Application Crash,High,FALSE,Application Support help unable to change password getting policy error afternoon asap.,Access,Password Reset,Critical,FALSE,IAM Team help bottom laptop hot to touch comfortably need assistance fix this.,Hardware,Overheating,High,FALSE,Hardware Support team legacy application running updated os since yesterday asap.,Software,Compatibility,High,FALSE,Application Support acl permissions need to updated access update urgent.,Access,Permission Issue,High,FALSE,IAM Team wifi password prompt keeps appearing even entering correct password help,Network,WiFi Issue,Medium,FALSE,Network Support need help configuring email client settings correctly since morning urgent.,Software,Configuration,Low,TRUE,Application Support team proxy server refusing connections port 8080 since yesterday,Network,Proxy Error,Low,TRUE,Network Support team display port connection working monitor since yesterday assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support trial version expired license purchased thanks.,Software,License Issue,High,TRUE,Application Support laptop shuts immediately unplugged urgently needed fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support volume license key blocked software vendor help need help quickly.,Software,License Issue,High,FALSE,Application Support team data synchronization causing file conflicts,Software,Data Loss,Critical,FALSE,Application Support network latency extremely high cannot use video conferencing reboot asap.,Network,Internet Slow,Medium,FALSE,Network Support team domain name resolution failing intermittently try to work asap.,Network,DNS Problem,Low,FALSE,Network Support laptop keeps freezing randomly normal work today assist.,Hardware,Laptop Issue,Low,TRUE,Hardware Support network card detected device manager urgently needed fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support office wifi keeps disconnecting laptop every 10 minutes affecting work asap.,Network,WiFi Issue,Medium,FALSE,Network Support help getting stuck update loop keeps restarting affecting work,Software,Update Problem,Medium,TRUE,Application Support motherboard issue causing random system restarts affecting work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support registry settings need to modified app affecting work assist.,Software,Configuration,Low,TRUE,Application Support screen flickering issue work laptop affecting work urgent.,Hardware,Laptop Issue,High,TRUE,Hardware Support issue getting printer found error trying to print reboot urgent.,Hardware,Printer Error,High,TRUE,Hardware Support system thermal warning appearing frequently since yesterday need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support database showing corruption errors startup,Software,Data Loss,Critical,FALSE,Application Support bsod memory management error keeps occurring today fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support support team getting stuck update loop keeps restarting help need help quickly.,Software,Update Problem,Medium,FALSE,Application Support sound card producing distorted audio output need assistance assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support legacy application running updated os update need help quickly.,Software,Compatibility,Critical,FALSE,Application Support web pages loading extremely slowly browsers fix this.,Network,Internet Slow,Medium,TRUE,Network Support team proxy settings application need to configured affecting work,Software,Configuration,Low,TRUE,Application Support support team software showing license found error startup since morning,Software,License Issue,High,FALSE,Application Support printer showing offline status even though powered help assist.,Hardware,Printer Error,High,FALSE,Hardware Support download speed dropped significantly since afternoon try to work thanks.,Network,Internet Slow,Medium,TRUE,Network Support team power adapter connected battery charging reboot fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue legacy application running updated os today,Software,Compatibility,Medium,TRUE,Application Support help inbound connection blocked host firewall reboot fix this.,Network,Firewall Block,High,TRUE,Network Support help browser tabs crashing memory error afternoon need help quickly.,Software,Application Crash,High,FALSE,Application Support issue ram seems faulty system showing memory errors urgently needed fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support requesting database access reporting purposes update need help quickly.,Access,Access Request,Low,TRUE,IAM Team application requiring older framework version today fix this.,Software,Compatibility,Critical,FALSE,Application Support issue need access to shared folder new project since morning urgent.,Access,Access Request,Low,TRUE,IAM Team support team system thermal warning appearing frequently shift assist.,Hardware,Overheating,High,TRUE,Hardware Support team ui laggy unresponsive usage affecting work fix this.,Software,Performance,High,TRUE,Application Support screen flickering issue work laptop update,Hardware,Laptop Issue,High,FALSE,Hardware Support getting license activation failed error code 0xc004c003 shift,Software,License Issue,High,TRUE,Application Support dns query timeouts causing browsing issues help urgent.,Network,DNS Problem,Critical,FALSE,Network Support application setup cannot write to program files urgently needed assist.,Software,Software Install,Medium,TRUE,Application Support help getting remote computer available error affecting work need help quickly.,Network,Remote Access,Medium,FALSE,Network Support issue remote assistance invitation working properly shift urgent.,Network,Remote Access,Low,FALSE,Network Support team software using much cpu making system sluggish today asap.,Software,Performance,Medium,TRUE,Application Support issue chrome browser crashing unexpectedly multiple times need assistance assist.,Software,Application Crash,High,FALSE,Application Support power adapter connected battery charging affecting work fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support license expiration affecting account access since last week,Access,Account Expired,High,FALSE,IAM Team firewall rules seem to changed blocking legitimate traffic urgently needed,Network,Firewall Block,Critical,FALSE,Network Support issue cannot establish remote session to server maintenance since last week,Network,Remote Access,Low,TRUE,Network Support support team browsing painfully slow affecting productivity help,Network,Internet Slow,Medium,TRUE,Network Support power adapter connected battery charging shift fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support proxy pac file loading correctly since last week,Network,Proxy Error,Low,FALSE,Network Support help software deployment package corrupted download update asap.,Software,Software Install,Medium,FALSE,Application Support biometric authentication failing device since last week need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team cpu fan failure causing processor overheating shift,Hardware,Hardware Failure,Critical,FALSE,Hardware Support msi installer failing unknown error code since yesterday asap.,Software,Software Install,Medium,TRUE,Application Support user account showing locked active directory since last week,Access,Account Unlock,Medium,TRUE,IAM Team issue vpn connection drops every minutes frustrating since morning,Network,VPN Connection,High,FALSE,Network Support floating license available seats occupied try to work,Software,License Issue,High,TRUE,Application Support issue sound card producing distorted audio output affecting work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support remote desktop gateway server unavailable need assistance,Network,Remote Access,Medium,FALSE,Network Support support team receiving password reset email inbox affecting work urgent.,Access,Password Reset,Critical,FALSE,IAM Team team getting limited connectivity error wifi since morning help assist.,Network,WiFi Issue,Medium,FALSE,Network Support printer showing paper jam error paper visible help,Hardware,Printer Error,High,FALSE,Hardware Support dns server responding error browsers since morning thanks.,Network,DNS Problem,Medium,TRUE,Network Support issue mfa push notification reaching mobile app reboot fix this.,Access,MFA Problem,Medium,FALSE,IAM Team portable computer keyboard functioning properly since last week need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support bottom laptop hot to touch comfortably urgently needed need help quickly.,Hardware,Overheating,High,FALSE,Hardware Support issue performance degraded significantly recent update today fix this.,Software,Performance,High,FALSE,Application Support software conflict causing applications to malfunction update,Software,Compatibility,High,FALSE,Application Support laptop charging battery icon shows red help fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support support team network printer responding to print commands update assist.,Hardware,Printer Error,High,TRUE,Hardware Support application incompatible installed programs afternoon,Software,Compatibility,Critical,FALSE,Application Support legacy application running updated os try to work asap.,Software,Compatibility,Medium,FALSE,Application Support help shared drive keeps disconnecting randomly throughout day since yesterday assist.,Network,Network Drive,Low,FALSE,Network Support cannot access account showing authentication failure need assistance,Access,Account Unlock,Medium,TRUE,IAM Team vpn client shows authentication failed error try to login assist.,Network,VPN Connection,High,FALSE,Network Support help network card detected device manager since last week urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue position change affecting system authorizations try to work thanks.,Access,Role Change,Low,FALSE,IAM Team issue domain password policy forcing expiration update thanks.,Access,Account Expired,Critical,FALSE,IAM Team help incompatible dll files causing application errors reboot,Software,Compatibility,Low,FALSE,Application Support support team heat sink seems clogged dust since morning need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support support team cannot login to system even correct credentials reboot assist.,Access,Login Failure,High,TRUE,IAM Team help self-service password reset portal accessible reboot assist.,Access,Password Reset,Critical,FALSE,IAM Team temporary assignment needs additional access need assistance,Access,Role Change,Low,TRUE,IAM Team help software installation failing insufficient privileges error today thanks.,Software,Software Install,Medium,FALSE,Application Support windows update keeps failing error 0x80070002 need assistance,Software,Update Problem,Medium,TRUE,Application Support requesting shared mailbox access team help assist.,Access,Access Request,Low,FALSE,IAM Team issue web pages loading extremely slowly browsers need assistance urgent.,Network,Internet Slow,Medium,FALSE,Network Support team laptop booting stuck black screen since yesterday thanks.,Hardware,Laptop Issue,Low,FALSE,Hardware Support applications cannot connect corporate proxy affecting work need help quickly.,Network,Proxy Error,Low,FALSE,Network Support team access needed new system onboarding affecting work assist.,Access,Access Request,Low,TRUE,IAM Team getting account disabled error trying to login need assistance thanks.,Access,Account Unlock,Medium,TRUE,IAM Team remote desktop shows black screen connection reboot need help quickly.,Network,Remote Access,High,FALSE,Network Support dns query timeouts causing browsing issues afternoon fix this.,Network,DNS Problem,Critical,FALSE,Network Support update history showing failed installations help need help quickly.,Software,Update Problem,Medium,FALSE,Application Support issue cannot access shared network drive getting access denied afternoon fix this.,Network,Network Drive,Low,FALSE,Network Support requesting database access reporting purposes reboot need help quickly.,Access,Access Request,Low,FALSE,IAM Team issue video conferencing app crashing meetings update asap.,Software,Application Crash,High,TRUE,Application Support internal sites accessible name shift,Network,DNS Problem,Medium,TRUE,Network Support help proxy server refusing connections port 8080 since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support mobile computer battery holding charge since morning urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support support team browser tabs crashing memory error since last week need help quickly.,Software,Application Crash,High,FALSE,Application Support issue job function change requiring new permissions assist.,Access,Role Change,Low,FALSE,IAM Team team login session expiring immediately signing try to work assist.,Access,Login Failure,High,TRUE,IAM Team lost access to mfa device cannot authenticate since yesterday,Access,MFA Problem,Medium,TRUE,IAM Team issue requesting elevated privileges software installation assist.,Access,Access Request,Low,FALSE,IAM Team help keyboard keys working properly keys stuck afternoon,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support account status showing expired system since last week,Access,Account Unlock,Medium,TRUE,IAM Team unable to change password getting policy error afternoon thanks.,Access,Password Reset,Low,TRUE,IAM Team support team power adapter connected battery charging need assistance,Hardware,Battery Issue,Low,TRUE,Hardware Support trial version expired license purchased need assistance assist.,Software,License Issue,High,FALSE,Application Support usb ports providing power to devices update urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue getting nxdomain error valid websites since last week assist.,Network,DNS Problem,Medium,TRUE,Network Support team network storage accessible from workstation today,Network,Network Drive,Low,FALSE,Network Support issue subscription license showing expired status help urgent.,Software,License Issue,High,FALSE,Application Support wireless printer connecting to network reboot assist.,Hardware,Printer Error,High,TRUE,Hardware Support help getting installation package could opened error try to work,Software,Software Install,Medium,TRUE,Application Support issue mapped network drive showing disconnected afternoon urgent.,Network,Network Drive,Low,FALSE,Network Support role changed to manager need updated access rights affecting work asap.,Access,Role Change,Low,TRUE,IAM Team support team wireless connection dropping randomly throughout day reboot fix this.,Network,WiFi Issue,Medium,FALSE,Network Support team password reset questions accepting answers try to work thanks.,Access,Password Reset,Critical,FALSE,IAM Team domain login failing trust relationship error since last week,Access,Login Failure,High,FALSE,IAM Team license key rejected invalid activation help fix this.,Software,License Issue,High,TRUE,Application Support display resolution cannot changed external monitor since yesterday,Hardware,Monitor Problem,Medium,TRUE,Hardware Support need elevated permissions to complete task since last week need help quickly.,Access,Permission Issue,High,FALSE,IAM Team team setup wizard closes unexpectedly installation shift,Software,Software Install,Medium,TRUE,Application Support battery health degraded significantly need replacement try to work thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support team laptop wifi extremely slow compared to colleagues assist.,Network,WiFi Issue,Medium,TRUE,Network Support system rebooting automatically blue screen error urgently needed need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support dns query timeouts causing browsing issues since last week,Network,DNS Problem,High,FALSE,Network Support account lease expired cloud system afternoon asap.,Access,Account Expired,High,TRUE,IAM Team issue outbound traffic blocked specific application try to work,Network,Firewall Block,Medium,FALSE,Network Support support team network printer responding to print commands since last week fix this.,Hardware,Printer Error,High,FALSE,Hardware Support help default settings causing issues need custom configuration affecting work,Software,Configuration,Low,TRUE,Application Support security patch installation getting stuck need assistance assist.,Software,Update Problem,Medium,TRUE,Application Support support team external display showing wrong aspect ratio help,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team wifi password prompt keeps appearing even entering correct password since yesterday asap.,Network,WiFi Issue,Medium,TRUE,Network Support issue mouse scroll wheel working anymore affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue external display showing wrong aspect ratio affecting work urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help 32-bit software working 64-bit system properly fix this.,Software,Compatibility,Low,FALSE,Application Support software conflict causing applications to malfunction shift thanks.,Software,Compatibility,High,TRUE,Application Support getting error network path found trying to open shared folder reboot urgent.,Network,Network Drive,Low,TRUE,Network Support backup restoration failing critical files help,Software,Data Loss,Critical,FALSE,Application Support team laptop keeps freezing randomly normal work today need help quickly.,Hardware,Laptop Issue,Low,TRUE,Hardware Support help vpn connection drops every minutes frustrating urgently needed,Network,VPN Connection,High,TRUE,Network Support help laptop getting extremely hot normal usage need assistance fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support laptop keeps freezing randomly normal work urgently needed thanks.,Hardware,Laptop Issue,Low,TRUE,Hardware Support laptop keeps freezing randomly normal work affecting work fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support system rebooting automatically blue screen error help need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support volume license key blocked software vendor since last week need help quickly.,Software,License Issue,High,TRUE,Application Support issue volume license key blocked software vendor afternoon fix this.,Software,License Issue,High,TRUE,Application Support remote access session keeps getting disconnected since last week,Network,Remote Access,High,FALSE,Network Support software installation failing insufficient privileges error shift,Software,Software Install,Medium,TRUE,Application Support issue shared drive keeps disconnecting randomly throughout day since yesterday thanks.,Network,Network Drive,Low,FALSE,Network Support support team wireless keyboard keeps losing connection intermittently affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support system_service_exception causing windows to crash try to work,Hardware,Blue Screen,High,TRUE,Hardware Support need role-based access updated systems shift assist.,Access,Role Change,Low,FALSE,IAM Team mobile computer battery holding charge since morning asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support remote desktop gateway server unavailable since yesterday,Network,Remote Access,Low,FALSE,Network Support password reset email going to spam folder need assistance,Access,Password Reset,Critical,FALSE,IAM Team external monitor detected laptop urgently needed need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting remote computer available error need assistance fix this.,Network,Remote Access,High,FALSE,Network Support team getting license activation failed error code 0xc004c003 since last week assist.,Software,License Issue,High,TRUE,Application Support multifunction printer scanner working since yesterday assist.,Hardware,Printer Error,High,FALSE,Hardware Support teamviewer connection failing timeout error update assist.,Network,Remote Access,Medium,FALSE,Network Support mouse buttons responding to clicks affecting work fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support mouse cursor jumping around randomly screen today assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support dns cache seems corrupted need to flush since morning,Network,DNS Problem,Medium,TRUE,Network Support team wifi password prompt keeps appearing even entering correct password today thanks.,Network,WiFi Issue,Medium,FALSE,Network Support team getting limited connectivity error wifi since morning since last week thanks.,Network,WiFi Issue,Medium,FALSE,Network Support cannot connect to corporate wireless network affecting work need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support firewall exception rule working expected today,Network,Firewall Block,Critical,FALSE,Network Support network drive showing file explorer afternoon,Network,Network Drive,Low,FALSE,Network Support cpu temperature reaching dangerous levels according to monitoring since yesterday need help quickly.,Hardware,Overheating,Critical,FALSE,Hardware Support page_fault_in_nonpaged_area system crash reboot asap.,Hardware,Blue Screen,High,FALSE,Hardware Support account status showing expired system reboot,Access,Account Unlock,Medium,TRUE,IAM Team dual monitor setup stopped working update reboot,Hardware,Monitor Problem,Medium,TRUE,Hardware Support print quality poor streaks pages shift urgent.,Hardware,Printer Error,High,TRUE,Hardware Support help feature update breaking existing applications urgent.,Software,Update Problem,Medium,FALSE,Application Support proxy auto-detection failing browser try to work,Network,Proxy Error,Low,TRUE,Network Support hard drive making clicking noises suspect failure reboot need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support cpu temperature reaching dangerous levels according to monitoring today thanks.,Hardware,Overheating,Medium,TRUE,Hardware Support irql_not_less_or_equal blue screen error affecting work assist.,Hardware,Blue Screen,High,FALSE,Hardware Support team vnc viewer cannot connect to remote host afternoon,Network,Remote Access,Low,FALSE,Network Support team wireless printer connecting to network try to work assist.,Hardware,Printer Error,High,FALSE,Hardware Support graphics rendering causing application slowdown need assistance thanks.,Software,Performance,Medium,FALSE,Application Support support team laptop battery draining fast barely lasts hour help asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support job function change requiring new permissions shift need help quickly.,Access,Role Change,Low,TRUE,IAM Team receiving otp registered mobile number since morning urgent.,Access,MFA Problem,Medium,TRUE,IAM Team wireless mouse connecting to laptop via bluetooth urgently needed assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support smart card authentication failing login urgently needed,Access,Login Failure,High,TRUE,IAM Team user profile locked due to inactivity timeout afternoon,Access,Account Unlock,Medium,TRUE,IAM Team print quality poor streaks pages reboot assist.,Hardware,Printer Error,High,FALSE,Hardware Support need access to production environment deployment since morning thanks.,Access,Access Request,Low,TRUE,IAM Team mfa push notification reaching mobile app update asap.,Access,MFA Problem,Medium,TRUE,IAM Team support team lithium battery showing replace soon warning since morning fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team got blue screen death error code critical_process_died help urgent.,Hardware,Blue Screen,High,TRUE,Hardware Support hdmi monitor showing signal message afternoon assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support corporate proxy blocking legitimate business websites since morning need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help mouse buttons responding to clicks afternoon fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support wireless keyboard keeps losing connection intermittently reboot,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support software settings got reset need to reconfigure everything assist.,Software,Configuration,Low,TRUE,Application Support mouse buttons responding to clicks update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team ventilation ports blocked causing overheating reboot,Hardware,Overheating,Low,FALSE,Hardware Support wireless mouse connecting to laptop via bluetooth update thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support printer showing paper jam error paper visible urgently needed,Hardware,Printer Error,High,TRUE,Hardware Support system thermal warning appearing frequently help fix this.,Hardware,Overheating,Medium,FALSE,Hardware Support need access to shared folder new project try to work assist.,Access,Access Request,Low,FALSE,IAM Team issue got blue screen death error code critical_process_died afternoon assist.,Hardware,Blue Screen,High,FALSE,Hardware Support getting invalid otp error even correct code since yesterday,Access,MFA Problem,Medium,TRUE,IAM Team issue mfa push notification reaching mobile app try to work,Access,MFA Problem,Medium,FALSE,IAM Team environment variables set correctly application shift need help quickly.,Software,Configuration,Low,FALSE,Application Support software update downloaded install properly reboot need help quickly.,Software,Update Problem,Medium,FALSE,Application Support application running slow taking long time to respond,Software,Performance,Critical,FALSE,Application Support photoshop crashing error applying filters since morning need help quickly.,Software,Application Crash,High,TRUE,Application Support power adapter connected battery charging since yesterday assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support receiving password reset email inbox since last week need help quickly.,Access,Password Reset,Low,TRUE,IAM Team application running slow taking long time to respond update thanks.,Software,Performance,High,FALSE,Application Support getting connection blocked firewall error message shift need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support rdp connection refused remote computer reboot need help quickly.,Network,Remote Access,Critical,FALSE,Network Support keyboard backlight turning since last week thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support account locked multiple failed login attempts afternoon fix this.,Access,Account Unlock,Medium,TRUE,IAM Team password expired cannot set new one today,Access,Account Expired,Medium,FALSE,IAM Team video conferencing app crashing meetings try to work asap.,Software,Application Crash,High,FALSE,Application Support account locked message appearing login screen shift need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team application running slow taking long time to respond,Software,Performance,Critical,FALSE,Application Support second monitor keeps going black every minutes,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot connect to vpn since morning keeps timing since yesterday asap.,Network,VPN Connection,High,TRUE,Network Support team dns server responding error browsers since last week need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support corporate proxy blocking legitimate business websites since last week assist.,Network,Proxy Error,Low,FALSE,Network Support team applications cannot connect corporate proxy asap.,Network,Proxy Error,Low,FALSE,Network Support security patch installation getting stuck affecting work,Software,Update Problem,Medium,FALSE,Application Support wifi signal strength weak desk location reboot asap.,Network,WiFi Issue,Medium,FALSE,Network Support shared folder permissions seem to changed try to work asap.,Network,Network Drive,Low,FALSE,Network Support team ui laggy unresponsive usage help need help quickly.,Software,Performance,High,FALSE,Application Support user account showing locked active directory need assistance,Access,Account Unlock,Medium,TRUE,IAM Team remote desktop shows black screen connection update asap.,Network,Remote Access,Critical,FALSE,Network Support issue access required new team collaboration tools update,Access,Access Request,Low,TRUE,IAM Team cisco anyconnect vpn stuck connecting status shift,Network,VPN Connection,High,TRUE,Network Support windows crashed kernel_security_check_failure error urgently needed asap.,Hardware,Blue Screen,High,FALSE,Hardware Support download speed dropped significantly since afternoon update urgent.,Network,Internet Slow,Medium,FALSE,Network Support issue security patch installation getting stuck update,Software,Update Problem,Medium,FALSE,Application Support position change affecting system authorizations reboot thanks.,Access,Role Change,Low,FALSE,IAM Team trial version expired license purchased shift assist.,Software,License Issue,High,TRUE,Application Support support team laptop booting stuck black screen since yesterday assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support support team thermal throttling reducing computer performance help asap.,Hardware,Overheating,High,TRUE,Hardware Support domain password policy forcing expiration reboot fix this.,Access,Account Expired,Low,FALSE,IAM Team help cannot login to system even correct credentials urgently needed fix this.,Access,Login Failure,High,TRUE,IAM Team cannot connect to office desktop from home via remote desktop try to work fix this.,Network,Remote Access,High,TRUE,Network Support laptop battery draining fast barely lasts hour try to work assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support password reset email going to spam folder update fix this.,Access,Password Reset,Critical,FALSE,IAM Team browser extension incompatible current chrome version today urgent.,Software,Compatibility,Medium,TRUE,Application Support program designed version windows reboot asap.,Software,Compatibility,High,FALSE,Application Support help domain password policy forcing expiration today urgent.,Access,Account Expired,Medium,FALSE,IAM Team help wifi signal strength weak desk location since last week asap.,Network,WiFi Issue,Medium,FALSE,Network Support feature update breaking existing applications try to work urgent.,Software,Update Problem,Medium,TRUE,Application Support issue software using much cpu making system sluggish shift urgent.,Software,Performance,Critical,FALSE,Application Support requesting database access reporting purposes need help quickly.,Access,Access Request,Low,FALSE,IAM Team team download speed dropped significantly since afternoon need assistance asap.,Network,Internet Slow,Medium,FALSE,Network Support adobe license showing expired even though active today asap.,Software,License Issue,High,FALSE,Application Support vpn working fine yesterday today connect update,Network,VPN Connection,High,FALSE,Network Support need help installing python required libraries since morning need help quickly.,Software,Software Install,Medium,FALSE,Application Support motherboard issue causing random system restarts reboot assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team update installation failed rolling back changes need assistance fix this.,Software,Update Problem,Medium,TRUE,Application Support help shared folder permissions seem to changed reboot assist.,Network,Network Drive,Low,FALSE,Network Support laptop charging battery icon shows red urgently needed thanks.,Hardware,Battery Issue,Low,TRUE,Hardware Support display resolution cannot changed external monitor,Hardware,Monitor Problem,Medium,FALSE,Hardware Support hard drive making clicking noises suspect failure today assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support new software compatible current windows version shift assist.,Software,Compatibility,Critical,FALSE,Application Support mfa setup working cannot complete registration help,Access,MFA Problem,Medium,TRUE,IAM Team team office wifi keeps disconnecting laptop every 10 minutes since last week need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support permission to access required shared drive help thanks.,Access,Permission Issue,High,FALSE,IAM Team support team rdp connection refused remote computer urgently needed need help quickly.,Network,Remote Access,Critical,FALSE,Network Support team laser printer toner cartridge error message afternoon,Hardware,Printer Error,High,TRUE,Hardware Support cpu temperature reaching dangerous levels according to monitoring since last week,Hardware,Overheating,Low,FALSE,Hardware Support laptop suddenly shut turn back help,Hardware,Laptop Issue,Critical,FALSE,Hardware Support page_fault_in_nonpaged_area system crash help need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support cpu temperature reaching dangerous levels according to monitoring reboot urgent.,Hardware,Overheating,Low,FALSE,Hardware Support usb ports providing power to devices today thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue laptop making loud fan noise running hot affecting work,Hardware,Laptop Issue,Critical,FALSE,Hardware Support account lease expired cloud system need help quickly.,Access,Account Expired,High,FALSE,IAM Team bypass proxy settings working internal sites since last week,Network,Proxy Error,Low,TRUE,Network Support issue acl permissions need to updated access since last week,Access,Permission Issue,High,FALSE,IAM Team getting account expired message trying to login shift,Access,Account Expired,Critical,FALSE,IAM Team issue job function change requiring new permissions urgently needed thanks.,Access,Role Change,Low,FALSE,IAM Team cpu temperature reaching dangerous levels according to monitoring afternoon,Hardware,Overheating,High,TRUE,Hardware Support important files got deleted accidentally need recovery try to work urgent.,Software,Data Loss,Critical,FALSE,Application Support login session expiring immediately signing reboot assist.,Access,Login Failure,High,TRUE,IAM Team support team mfa push notification reaching mobile app reboot fix this.,Access,MFA Problem,Medium,TRUE,IAM Team concurrent license limit exceeded error since morning thanks.,Software,License Issue,High,TRUE,Application Support help wifi password prompt keeps appearing even entering correct password shift asap.,Network,WiFi Issue,Medium,FALSE,Network Support issue battery showing even plugged hours reboot thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support application freezing data processing today need help quickly.,Software,Performance,Low,FALSE,Application Support requesting database access reporting purposes affecting work need help quickly.,Access,Access Request,Low,FALSE,IAM Team issue cannot login to system even correct credentials since yesterday asap.,Access,Login Failure,High,TRUE,IAM Team team file access rights seem to revoked need assistance assist.,Access,Permission Issue,High,TRUE,IAM Team laptop overheating automatically shutting urgently needed fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support issue getting license activation failed error code 0xc004c003 since yesterday fix this.,Software,License Issue,High,TRUE,Application Support team getting access denied error trying to open folder need assistance thanks.,Access,Permission Issue,High,TRUE,IAM Team help getting printer found error trying to print since yesterday,Hardware,Printer Error,High,FALSE,Hardware Support support team cannot see company wifi network available networks list thanks.,Network,WiFi Issue,Medium,TRUE,Network Support application requiring older framework version help thanks.,Software,Compatibility,Critical,FALSE,Application Support application crashes stopped working error shift,Software,Application Crash,High,FALSE,Application Support support team shared drive keeps disconnecting randomly throughout day try to work fix this.,Network,Network Drive,Low,TRUE,Network Support issue keyboard typing wrong characters keys need assistance,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support ntfs permissions preventing file access reboot,Access,Permission Issue,High,TRUE,IAM Team help mapped network drive showing disconnected try to work need help quickly.,Network,Network Drive,Low,TRUE,Network Support password expired cannot set new one since yesterday urgent.,Access,Account Expired,Medium,FALSE,IAM Team team update installation failed rolling back changes need assistance fix this.,Software,Update Problem,Medium,FALSE,Application Support windows crashed kernel_security_check_failure error update fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support issue software using much cpu making system sluggish thanks.,Software,Performance,Critical,FALSE,Application Support help notebook computer recognizing power adapter afternoon asap.,Hardware,Laptop Issue,High,FALSE,Hardware Support latest patch causing compatibility issues software since last week asap.,Software,Update Problem,Medium,FALSE,Application Support software showing license found error startup today,Software,License Issue,High,TRUE,Application Support floating license available seats occupied today thanks.,Software,License Issue,High,TRUE,Application Support touchpad responding to gestures clicks today urgent.,Hardware,Laptop Issue,High,FALSE,Hardware Support website names resolving to use ip addresses today urgent.,Network,DNS Problem,Critical,FALSE,Network Support application incompatible installed programs since morning thanks.,Software,Compatibility,High,FALSE,Application Support team remote access session keeps getting disconnected urgently needed thanks.,Network,Remote Access,High,FALSE,Network Support support team proxy pac file loading correctly today fix this.,Network,Proxy Error,Low,TRUE,Network Support password reset questions accepting answers afternoon need help quickly.,Access,Password Reset,Low,TRUE,IAM Team multifunction printer scanner working since last week urgent.,Hardware,Printer Error,High,TRUE,Hardware Support firewall rules seem to changed blocking legitimate traffic update need help quickly.,Network,Firewall Block,High,FALSE,Network Support memory leak causing application to consume ram since morning thanks.,Software,Performance,Medium,FALSE,Application Support help unable to save files to team network drive since morning,Network,Network Drive,Low,FALSE,Network Support unable to save files to team network drive today assist.,Network,Network Drive,Low,FALSE,Network Support team browser tabs crashing memory error afternoon need help quickly.,Software,Application Crash,High,TRUE,Application Support security patch installation getting stuck affecting work urgent.,Software,Update Problem,Medium,FALSE,Application Support access required new team collaboration tools shift,Access,Access Request,Low,FALSE,IAM Team support team external monitor detected laptop try to work assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue network drive access extremely slow files open since yesterday thanks.,Network,Network Drive,Low,TRUE,Network Support unable to establish secure connection to corporate vpn affecting work asap.,Network,VPN Connection,High,FALSE,Network Support printer print nahi kar raha,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help software deployment package corrupted download help,Software,Software Install,Medium,FALSE,Application Support database showing corruption errors startup since morning need help quickly.,Software,Data Loss,Critical,FALSE,Application Support help vnc viewer cannot connect to remote host today assist.,Network,Remote Access,Medium,TRUE,Network Support sound card producing distorted audio output today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support legacy application running updated os today fix this.,Software,Compatibility,Low,FALSE,Application Support vpn tunnel establishment failing error code,Network,VPN Connection,High,FALSE,Network Support issue system crashing bsod multiple times today need assistance need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support issue smart card authentication failing login urgently needed fix this.,Access,Login Failure,High,FALSE,IAM Team account locked multiple failed login attempts since yesterday thanks.,Access,Account Unlock,Medium,TRUE,IAM Team account validity period ended today since morning fix this.,Access,Account Expired,Medium,FALSE,IAM Team support team software dependencies causing version conflicts affecting work,Software,Compatibility,Critical,FALSE,Application Support insufficient privileges to install software machine need assistance assist.,Access,Permission Issue,High,TRUE,IAM Team important files got deleted accidentally need recovery affecting work,Software,Data Loss,Critical,FALSE,Application Support keyboard backlight turning afternoon,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support monitor colors look washed distorted affecting work,Hardware,Monitor Problem,Medium,TRUE,Hardware Support shared drive keeps disconnecting randomly throughout day help,Network,Network Drive,Low,FALSE,Network Support team installation prerequisites met error message since last week thanks.,Software,Software Install,Medium,TRUE,Application Support support team group policy restricting application execution need assistance urgent.,Access,Permission Issue,High,FALSE,IAM Team job function change requiring new permissions urgently needed assist.,Access,Role Change,Low,TRUE,IAM Team issue smart card authentication failing login affecting work need help quickly.,Access,Login Failure,High,FALSE,IAM Team help display resolution cannot changed external monitor need assistance asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cpu temperature reaching dangerous levels according to monitoring since last week fix this.,Hardware,Overheating,Low,TRUE,Hardware Support help getting invalid username password error repeatedly reboot asap.,Access,Login Failure,High,TRUE,IAM Team issue cumulative update failing to install windows need help quickly.,Software,Update Problem,Medium,TRUE,Application Support cumulative update failing to install windows since morning,Software,Update Problem,Medium,TRUE,Application Support performance degraded significantly recent update reboot fix this.,Software,Performance,High,TRUE,Application Support role-based security groups need updating need assistance thanks.,Access,Role Change,Low,FALSE,IAM Team team domain account disabled administrator afternoon urgent.,Access,Account Unlock,Medium,TRUE,IAM Team laptop booting stuck black screen update urgent.,Hardware,Laptop Issue,Low,TRUE,Hardware Support bsod memory management error keeps occurring help assist.,Hardware,Blue Screen,High,TRUE,Hardware Support permission to access required shared drive try to work,Access,Permission Issue,High,FALSE,IAM Team video conferencing app crashing meetings affecting work,Software,Application Crash,High,TRUE,Application Support web pages loading extremely slowly browsers shift,Network,Internet Slow,Medium,FALSE,Network Support issue position change affecting system authorizations help assist.,Access,Role Change,Low,TRUE,IAM Team bottom laptop hot to touch comfortably reboot,Hardware,Overheating,High,FALSE,Hardware Support trackpad gestures working laptop since last week assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support cannot connect to vpn since morning keeps timing affecting work urgent.,Network,VPN Connection,High,TRUE,Network Support biometric login recognizing fingerprint since yesterday need help quickly.,Access,Login Failure,High,FALSE,IAM Team support team floating license available seats occupied update thanks.,Software,License Issue,High,TRUE,Application Support chrome browser crashing unexpectedly multiple times affecting work asap.,Software,Application Crash,High,FALSE,Application Support enterprise wifi authentication failing repeatedly need assistance,Network,WiFi Issue,Medium,FALSE,Network Support temporary password working first login help,Access,Password Reset,Medium,TRUE,IAM Team unable to establish secure connection to corporate vpn reboot,Network,VPN Connection,High,FALSE,Network Support dns lookup taking long causing delays afternoon thanks.,Network,DNS Problem,High,FALSE,Network Support software update downloaded install properly today urgent.,Software,Update Problem,Medium,TRUE,Application Support team system rebooting automatically blue screen error today asap.,Hardware,Blue Screen,High,TRUE,Hardware Support account suspended due to security policy violation need assistance urgent.,Access,Account Unlock,Medium,TRUE,IAM Team support team unable to establish secure connection to corporate vpn reboot assist.,Network,VPN Connection,High,TRUE,Network Support issue self-service password reset portal accessible affecting work asap.,Access,Password Reset,Low,TRUE,IAM Team ram seems faulty system showing memory errors shift,Hardware,Hardware Failure,Critical,FALSE,Hardware Support need help configuring email client settings correctly need help quickly.,Software,Configuration,Low,FALSE,Application Support usb keyboard recognized computer update asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support wireless printer connecting to network since last week assist.,Hardware,Printer Error,High,TRUE,Hardware Support cpu fan failure causing processor overheating need assistance need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support permission denied trying to save file to location try to work thanks.,Access,Permission Issue,High,FALSE,IAM Team powerpoint closing unexpectedly presentation urgently needed asap.,Software,Application Crash,High,FALSE,Application Support getting nxdomain error valid websites asap.,Network,DNS Problem,Critical,FALSE,Network Support issue promoted to team lead requesting elevated permissions reboot,Access,Role Change,Low,FALSE,IAM Team dns server responding error browsers reboot,Network,DNS Problem,Critical,FALSE,Network Support getting account disabled error trying to login fix this.,Access,Account Unlock,Medium,FALSE,IAM Team issue chrome browser crashing unexpectedly multiple times help asap.,Software,Application Crash,High,FALSE,Application Support wifi shows connected internet access device affecting work fix this.,Network,WiFi Issue,Medium,TRUE,Network Support team password reset questions accepting answers since yesterday thanks.,Access,Password Reset,Low,TRUE,IAM Team team wifi password prompt keeps appearing even entering correct password urgently needed urgent.,Network,WiFi Issue,Medium,FALSE,Network Support rdp connection refused remote computer try to work,Network,Remote Access,Low,TRUE,Network Support setup wizard closes unexpectedly installation affecting work thanks.,Software,Software Install,Medium,TRUE,Application Support vnc viewer cannot connect to remote host afternoon thanks.,Network,Remote Access,Medium,FALSE,Network Support support team system_service_exception causing windows to crash help asap.,Hardware,Blue Screen,High,FALSE,Hardware Support need help configuring email client settings correctly since last week assist.,Software,Configuration,Low,FALSE,Application Support ssd detected bios possible drive failure since yesterday,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue workstation laptop experiencing random restarts try to work,Hardware,Laptop Issue,High,TRUE,Hardware Support support team ram seems faulty system showing memory errors since yesterday,Hardware,Hardware Failure,Critical,FALSE,Hardware Support high disk usage application affecting system shift,Software,Performance,Low,FALSE,Application Support second monitor keeps going black every minutes since yesterday need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support laptop suddenly shut turn back need assistance fix this.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team corporate proxy blocking legitimate business websites since last week fix this.,Network,Proxy Error,Low,FALSE,Network Support support team trial version expired license purchased update asap.,Software,License Issue,High,FALSE,Application Support issue ventilation ports blocked causing overheating reboot fix this.,Hardware,Overheating,Low,FALSE,Hardware Support issue cannot access shared network drive getting access denied shift need help quickly.,Network,Network Drive,Low,FALSE,Network Support need help installing python required libraries affecting work need help quickly.,Software,Software Install,Medium,TRUE,Application Support receiving otp registered mobile number reboot need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team team excel application freezing crashing large files since last week thanks.,Software,Application Crash,High,FALSE,Application Support issue network throughput severely degraded today help assist.,Network,Internet Slow,Medium,TRUE,Network Support team data corruption project files cannot open fix this.,Software,Data Loss,Critical,FALSE,Application Support network latency extremely high cannot use video conferencing today assist.,Network,Internet Slow,Medium,FALSE,Network Support usb ports providing power to devices shift,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team need elevated permissions to complete task need assistance,Access,Permission Issue,High,FALSE,IAM Team support team rdp connection refused remote computer since last week thanks.,Network,Remote Access,Low,TRUE,Network Support password reset email going to spam folder shift thanks.,Access,Password Reset,Critical,FALSE,IAM Team monitor colors look washed distorted since last week urgent.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support notebook computer recognizing power adapter affecting work assist.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support network latency extremely high cannot use video conferencing need assistance fix this.,Network,Internet Slow,Medium,FALSE,Network Support legacy application running updated os need help quickly.,Software,Compatibility,High,FALSE,Application Support issue configuration file seems corrupted application start since yesterday need help quickly.,Software,Configuration,Low,TRUE,Application Support promoted to team lead requesting elevated permissions since yesterday need help quickly.,Access,Role Change,Low,FALSE,IAM Team getting installation package could opened error help asap.,Software,Software Install,Medium,FALSE,Application Support irql_not_less_or_equal blue screen error need assistance asap.,Hardware,Blue Screen,High,FALSE,Hardware Support need elevated permissions to complete task reboot assist.,Access,Permission Issue,High,TRUE,IAM Team biometric login recognizing fingerprint since morning,Access,Login Failure,High,FALSE,IAM Team thermal throttling reducing computer performance afternoon fix this.,Hardware,Overheating,Low,TRUE,Hardware Support dns query timeouts causing browsing issues today thanks.,Network,DNS Problem,Low,TRUE,Network Support team laptop wifi extremely slow compared to colleagues afternoon need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support team cumulative update failing to install windows since morning,Software,Update Problem,Medium,FALSE,Application Support proxy server refusing connections port 8080 help,Network,Proxy Error,Low,TRUE,Network Support team software update downloaded install properly help thanks.,Software,Update Problem,Medium,FALSE,Application Support smart card authentication failing login today asap.,Access,Login Failure,High,FALSE,IAM Team chrome browser crashing unexpectedly multiple times need assistance,Software,Application Crash,High,TRUE,Application Support issue system thermal warning appearing frequently today asap.,Hardware,Overheating,Critical,FALSE,Hardware Support battery calibration seems incorrect today asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support credential manager saving login information fix this.,Access,Login Failure,High,FALSE,IAM Team mobile computer battery holding charge reboot,Hardware,Laptop Issue,Low,TRUE,Hardware Support software install stuck 99 complete shift,Software,Software Install,Medium,TRUE,Application Support team receiving otp registered mobile number update assist.,Access,MFA Problem,Medium,TRUE,IAM Team forgot password cannot login to account,Access,Password Reset,High,TRUE,IAM Team account locked multiple failed login attempts help fix this.,Access,Account Unlock,Medium,FALSE,IAM Team software update downloaded install properly shift asap.,Software,Update Problem,Medium,FALSE,Application Support user profile locked due to inactivity timeout since last week urgent.,Access,Account Unlock,Medium,TRUE,IAM Team document showing corrupted cannot recovered since yesterday,Software,Data Loss,Critical,FALSE,Application Support laptop wifi extremely slow compared to colleagues reboot,Network,WiFi Issue,Medium,FALSE,Network Support graphics rendering causing application slowdown since yesterday,Software,Performance,Low,FALSE,Application Support issue cannot check updates getting connection error reboot thanks.,Software,Update Problem,Medium,TRUE,Application Support issue software deployment package corrupted download,Software,Software Install,Medium,TRUE,Application Support installation prerequisites met error message need assistance,Software,Software Install,Medium,TRUE,Application Support software conflict causing applications to malfunction update assist.,Software,Compatibility,Medium,TRUE,Application Support team getting remote computer available error since morning,Network,Remote Access,Low,FALSE,Network Support support team network latency extremely high cannot use video conferencing,Network,Internet Slow,Medium,TRUE,Network Support multifunction printer scanner working afternoon urgent.,Hardware,Printer Error,High,TRUE,Hardware Support issue software deployment package corrupted download need assistance fix this.,Software,Software Install,Medium,FALSE,Application Support browser showing proxy server connection error since morning,Network,Proxy Error,Low,TRUE,Network Support getting license activation failed error code 0xc004c003 update asap.,Software,License Issue,High,TRUE,Application Support 32-bit software working 64-bit system properly shift,Software,Compatibility,Critical,FALSE,Application Support issue corporate vpn disconnecting frequently calls since morning urgent.,Network,VPN Connection,High,FALSE,Network Support firewall rules seem to changed blocking legitimate traffic since yesterday,Network,Firewall Block,Medium,TRUE,Network Support team mouse scroll wheel working anymore need assistance fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support blue screen appearing randomly different error codes shift urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support role-based security groups need updating need assistance thanks.,Access,Role Change,Low,FALSE,IAM Team help share permissions allowing write access since last week urgent.,Access,Permission Issue,High,TRUE,IAM Team license expiration affecting account access since last week urgent.,Access,Account Expired,Medium,TRUE,IAM Team monitor colors look washed distorted assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support support team mouse buttons responding to clicks update assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team corporate vpn disconnecting frequently calls need assistance asap.,Network,VPN Connection,High,TRUE,Network Support support team need help installing python required libraries afternoon,Software,Software Install,Medium,TRUE,Application Support cumulative update failing to install windows reboot thanks.,Software,Update Problem,Medium,FALSE,Application Support team internet speed slow today pages taking forever to load afternoon urgent.,Network,Internet Slow,Medium,FALSE,Network Support support team charging light blinking battery percentage increasing shift urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support team cannot access account showing authentication failure help fix this.,Access,Account Unlock,Medium,FALSE,IAM Team help network throughput severely degraded today affecting work assist.,Network,Internet Slow,Medium,TRUE,Network Support login page keeps redirecting back to login screen since morning fix this.,Access,Login Failure,High,FALSE,IAM Team sound card producing distorted audio output update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team volume license key blocked software vendor since last week asap.,Software,License Issue,High,FALSE,Application Support corporate firewall preventing software update download afternoon urgent.,Network,Firewall Block,Medium,TRUE,Network Support security patch installation getting stuck shift need help quickly.,Software,Update Problem,Medium,TRUE,Application Support wireless printer connecting to network help,Hardware,Printer Error,High,TRUE,Hardware Support team remote access session keeps getting disconnected urgently needed need help quickly.,Network,Remote Access,Critical,FALSE,Network Support help inbound connection blocked host firewall since yesterday thanks.,Network,Firewall Block,Critical,FALSE,Network Support team floating license available seats occupied since morning asap.,Software,License Issue,High,TRUE,Application Support cpu fan failure causing processor overheating since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support insufficient privileges to install software machine affecting work thanks.,Access,Permission Issue,High,FALSE,IAM Team support team corporate proxy blocking legitimate business websites,Network,Proxy Error,Low,TRUE,Network Support need access to shared folder new project shift thanks.,Access,Access Request,Low,FALSE,IAM Team help receiving password reset email inbox need assistance urgent.,Access,Password Reset,Low,TRUE,IAM Team team fan running full speed constantly noisy reboot,Hardware,Overheating,Critical,FALSE,Hardware Support requesting elevated privileges software installation need assistance thanks.,Access,Access Request,Low,TRUE,IAM Team login session expiring immediately signing affecting work thanks.,Access,Login Failure,High,FALSE,IAM Team team graphics card failure causing display artifacts affecting work fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support forgot password cannot login to account since yesterday fix this.,Access,Password Reset,Medium,TRUE,IAM Team keyboard keys working properly keys stuck urgently needed,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team cannot access certain ports due to firewall restrictions since yesterday urgent.,Network,Firewall Block,Critical,FALSE,Network Support lost access to mfa device cannot authenticate reboot urgent.,Access,MFA Problem,Medium,TRUE,IAM Team issue role changed to manager need updated access rights try to work thanks.,Access,Role Change,Low,TRUE,IAM Team need help configuring email client settings correctly today,Software,Configuration,Low,FALSE,Application Support help memory leak causing application to consume ram since yesterday need help quickly.,Software,Performance,Medium,FALSE,Application Support access needed new system onboarding urgently needed,Access,Access Request,Low,TRUE,IAM Team browser showing proxy server connection error urgently needed urgent.,Network,Proxy Error,Low,TRUE,Network Support software deployment package corrupted download need assistance,Software,Software Install,Medium,FALSE,Application Support wifi shows connected internet access device reboot fix this.,Network,WiFi Issue,Medium,FALSE,Network Support connection unstable keeps dropping packets today fix this.,Network,Internet Slow,Medium,TRUE,Network Support issue wireless mouse connecting to laptop via bluetooth since last week asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team external monitor detected laptop afternoon,Hardware,Monitor Problem,Medium,FALSE,Hardware Support application setup cannot write to program files update urgent.,Software,Software Install,Medium,FALSE,Application Support need role-based access updated systems since morning thanks.,Access,Role Change,Low,FALSE,IAM Team issue getting stuck update loop keeps restarting since yesterday need help quickly.,Software,Update Problem,Medium,TRUE,Application Support software showing license found error startup reboot urgent.,Software,License Issue,High,TRUE,Application Support issue windows crashed kernel_security_check_failure error need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support cpu fan failure causing processor overheating affecting work urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help file version history showing previous versions help asap.,Software,Data Loss,Critical,FALSE,Application Support software showing license found error startup reboot need help quickly.,Software,License Issue,High,TRUE,Application Support group policy restricting application execution,Access,Permission Issue,High,TRUE,IAM Team graphics rendering causing application slowdown help,Software,Performance,Medium,FALSE,Application Support browser tabs crashing memory error try to work thanks.,Software,Application Crash,High,FALSE,Application Support support team application crashes stopped working error afternoon need help quickly.,Software,Application Crash,High,FALSE,Application Support issue dns server responding error browsers update asap.,Network,DNS Problem,Medium,TRUE,Network Support getting printer found error trying to print update,Hardware,Printer Error,High,FALSE,Hardware Support domain account disabled administrator since yesterday urgent.,Access,Account Unlock,Medium,TRUE,IAM Team issue application incompatible installed programs today need help quickly.,Software,Compatibility,Critical,FALSE,Application Support getting proxy authentication required popup repeatedly today,Network,Proxy Error,Low,FALSE,Network Support laptop making loud fan noise running hot help urgent.,Hardware,Laptop Issue,Low,FALSE,Hardware Support team firewall exception rule working expected try to work need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support password reset questions accepting answers help need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team ui laggy unresponsive usage today fix this.,Software,Performance,High,FALSE,Application Support ram seems faulty system showing memory errors need assistance,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team display resolution cannot changed external monitor today need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting connection blocked firewall error message reboot assist.,Network,Firewall Block,Medium,FALSE,Network Support print jobs getting stuck queue printing fix this.,Hardware,Printer Error,High,FALSE,Hardware Support excel application freezing crashing large files help asap.,Software,Application Crash,High,TRUE,Application Support need role-based access updated systems affecting work,Access,Role Change,Low,FALSE,IAM Team corporate proxy blocking legitimate business websites need assistance asap.,Network,Proxy Error,Low,TRUE,Network Support mfa setup working cannot complete registration shift,Access,MFA Problem,Medium,FALSE,IAM Team need access to production environment deployment since last week asap.,Access,Access Request,Low,FALSE,IAM Team support team receiving password reset email inbox urgently needed fix this.,Access,Password Reset,High,TRUE,IAM Team team mobile computer battery holding charge since morning,Hardware,Laptop Issue,Medium,FALSE,Hardware Support software installation failing insufficient privileges error reboot assist.,Software,Software Install,Medium,FALSE,Application Support temporary assignment needs additional access update,Access,Role Change,Low,FALSE,IAM Team team job function change requiring new permissions help asap.,Access,Role Change,Low,FALSE,IAM Team self-service password reset portal accessible since last week fix this.,Access,Password Reset,Low,TRUE,IAM Team issue proxy server refusing connections port 8080 need assistance assist.,Network,Proxy Error,Low,TRUE,Network Support team update history showing failed installations since last week,Software,Update Problem,Medium,FALSE,Application Support trial version expired license purchased since yesterday,Software,License Issue,High,FALSE,Application Support proxy settings application need to configured try to work assist.,Software,Configuration,Low,TRUE,Application Support support team need permission to access confidential documents today,Access,Access Request,Low,FALSE,IAM Team getting error network path found trying to open shared folder today,Network,Network Drive,Low,FALSE,Network Support permission denied trying to save file to location update assist.,Access,Permission Issue,High,FALSE,IAM Team latest patch causing compatibility issues software since yesterday thanks.,Software,Update Problem,Medium,TRUE,Application Support issue graphics rendering causing application slowdown update,Software,Performance,High,FALSE,Application Support support team forgot password cannot login to account update thanks.,Access,Password Reset,Medium,TRUE,IAM Team vpn client shows authentication failed error try to login reboot asap.,Network,VPN Connection,High,FALSE,Network Support team battery showing even plugged hours urgently needed assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support help laptop wifi extremely slow compared to colleagues affecting work thanks.,Network,WiFi Issue,Medium,TRUE,Network Support excel application freezing crashing large files urgently needed assist.,Software,Application Crash,High,TRUE,Application Support outlook keeps crashing try to open emails need assistance fix this.,Software,Application Crash,High,FALSE,Application Support need access to shared folder new project since last week assist.,Access,Access Request,Low,TRUE,IAM Team cannot connect to corporate wireless network shift urgent.,Network,WiFi Issue,Medium,FALSE,Network Support need role-based access updated systems reboot,Access,Role Change,Low,FALSE,IAM Team access needed new system onboarding update need help quickly.,Access,Access Request,Low,FALSE,IAM Team receiving password reset email inbox afternoon urgent.,Access,Password Reset,Low,TRUE,IAM Team keyboard typing wrong characters keys help,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support temporary account access period lapsed afternoon,Access,Account Expired,High,TRUE,IAM Team remote access session keeps getting disconnected afternoon,Network,Remote Access,Medium,TRUE,Network Support wireless keyboard keeps losing connection intermittently try to work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team shared folder permissions seem to changed help urgent.,Network,Network Drive,Low,FALSE,Network Support getting proxy authentication required popup repeatedly since morning,Network,Proxy Error,Low,TRUE,Network Support printer showing paper jam error paper visible since last week urgent.,Hardware,Printer Error,High,TRUE,Hardware Support software showing license found error startup need assistance urgent.,Software,License Issue,High,FALSE,Application Support lost access to mfa device cannot authenticate shift urgent.,Access,MFA Problem,Medium,TRUE,IAM Team support team print quality poor streaks pages assist.,Hardware,Printer Error,High,FALSE,Hardware Support cpu temperature reaching dangerous levels according to monitoring since last week,Hardware,Overheating,Critical,FALSE,Hardware Support help software deployment package corrupted download try to work,Software,Software Install,Medium,FALSE,Application Support application incompatible installed programs fix this.,Software,Compatibility,High,FALSE,Application Support issue service account locked affecting application access reboot,Access,Account Unlock,Medium,TRUE,IAM Team dns query timeouts causing browsing issues afternoon need help quickly.,Network,DNS Problem,Low,FALSE,Network Support proxy settings seem to changed cannot browse internet shift assist.,Network,Proxy Error,Low,TRUE,Network Support lost access to mfa device cannot authenticate since morning,Access,MFA Problem,Medium,FALSE,IAM Team browser showing proxy server connection error help thanks.,Network,Proxy Error,Low,FALSE,Network Support environment variables set correctly application fix this.,Software,Configuration,Low,FALSE,Application Support help browser tabs crashing memory error update,Software,Application Crash,High,FALSE,Application Support battery calibration seems incorrect affecting work fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support ntfs permissions preventing file access afternoon need help quickly.,Access,Permission Issue,High,FALSE,IAM Team wifi password prompt keeps appearing even entering correct password affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support team sound card producing distorted audio output affecting work fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account suspended due to security policy violation urgently needed,Access,Account Unlock,Medium,TRUE,IAM Team help access required new team collaboration tools since last week thanks.,Access,Access Request,Low,TRUE,IAM Team help wifi signal strength weak desk location,Network,WiFi Issue,Medium,FALSE,Network Support issue web pages loading extremely slowly browsers shift,Network,Internet Slow,Medium,FALSE,Network Support support team fan running full speed constantly noisy reboot fix this.,Hardware,Overheating,Low,TRUE,Hardware Support team vpn working fine yesterday today connect reboot assist.,Network,VPN Connection,High,TRUE,Network Support team secondary dns server responding to queries afternoon need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support slow query performance database application need assistance fix this.,Software,Performance,High,TRUE,Application Support credential manager saving login information since yesterday,Access,Login Failure,High,TRUE,IAM Team getting limited connectivity error wifi since morning since yesterday,Network,WiFi Issue,Medium,FALSE,Network Support position change affecting system authorizations urgently needed fix this.,Access,Role Change,Low,FALSE,IAM Team help floating license available seats occupied affecting work need help quickly.,Software,License Issue,High,FALSE,Application Support password reset email going to spam folder update assist.,Access,Password Reset,Low,TRUE,IAM Team update installation failed rolling back changes reboot asap.,Software,Update Problem,Medium,FALSE,Application Support support team application freezing data processing reboot,Software,Performance,High,TRUE,Application Support cannot access external websites due to proxy configuration issue need assistance asap.,Network,Proxy Error,Low,TRUE,Network Support concurrent license limit exceeded error try to work thanks.,Software,License Issue,High,TRUE,Application Support team cooling fan making grinding noise afternoon assist.,Hardware,Overheating,Medium,TRUE,Hardware Support help software settings got reset need to reconfigure everything reboot thanks.,Software,Configuration,Low,FALSE,Application Support motherboard issue causing random system restarts since morning need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain account disabled administrator afternoon,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print since last week thanks.,Hardware,Printer Error,High,FALSE,Hardware Support requesting access to specific application role need assistance assist.,Access,Access Request,Low,FALSE,IAM Team motherboard issue causing random system restarts need assistance thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue proxy settings seem to changed cannot browse internet urgently needed,Network,Proxy Error,Low,TRUE,Network Support ventilation ports blocked causing overheating affecting work,Hardware,Overheating,Medium,FALSE,Hardware Support issue dns query timeouts causing browsing issues need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support sms two-factor codes delivered since yesterday need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team team display resolution cannot changed external monitor shift fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot connect to vpn since morning keeps timing try to work fix this.,Network,VPN Connection,High,TRUE,Network Support vpn client shows authentication failed error try to login fix this.,Network,VPN Connection,High,TRUE,Network Support remote access session keeps getting disconnected urgently needed assist.,Network,Remote Access,High,TRUE,Network Support getting invalid username password error repeatedly help fix this.,Access,Login Failure,High,FALSE,IAM Team vpn connection drops every minutes frustrating need assistance assist.,Network,VPN Connection,High,FALSE,Network Support issue vpn working fine yesterday today connect today assist.,Network,VPN Connection,High,TRUE,Network Support stop error causing unexpected system shutdown update assist.,Hardware,Blue Screen,High,TRUE,Hardware Support outlook keeps crashing try to open emails urgently needed assist.,Software,Application Crash,High,TRUE,Application Support high disk usage application affecting system since morning fix this.,Software,Performance,Medium,TRUE,Application Support user account showing locked active directory since yesterday fix this.,Access,Account Unlock,Medium,TRUE,IAM Team issue domain login failing trust relationship error thanks.,Access,Login Failure,High,FALSE,IAM Team previous role access needs to revoked since last week,Access,Role Change,Low,FALSE,IAM Team support team cumulative update failing to install windows need assistance thanks.,Software,Update Problem,Medium,FALSE,Application Support help corporate vpn disconnecting frequently calls urgently needed thanks.,Network,VPN Connection,High,FALSE,Network Support graphics card failure causing display artifacts affecting work,Hardware,Hardware Failure,Critical,FALSE,Hardware Support word document causing application to freeze update fix this.,Software,Application Crash,High,FALSE,Application Support team wireless keyboard keeps losing connection intermittently affecting work,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support unable to establish secure connection to corporate vpn update asap.,Network,VPN Connection,High,TRUE,Network Support video conferencing app crashing meetings afternoon thanks.,Software,Application Crash,High,FALSE,Application Support vpn tunnel establishment failing error code since yesterday urgent.,Network,VPN Connection,High,TRUE,Network Support requesting database access reporting purposes shift asap.,Access,Access Request,Low,FALSE,IAM Team wifi shows connected internet access device try to work need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support access needed new system onboarding afternoon fix this.,Access,Access Request,Low,TRUE,IAM Team issue internal dns records updating properly urgently needed,Network,DNS Problem,Medium,TRUE,Network Support battery health degraded significantly need replacement try to work assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support external monitor detected laptop affecting work need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support network printer responding to print commands urgently needed thanks.,Hardware,Printer Error,High,FALSE,Hardware Support issue getting account disabled error trying to login since last week asap.,Access,Account Unlock,Medium,TRUE,IAM Team chrome browser crashing unexpectedly multiple times afternoon fix this.,Software,Application Crash,High,FALSE,Application Support issue firewall exception rule working expected today,Network,Firewall Block,High,FALSE,Network Support corporate proxy blocking legitimate business websites today urgent.,Network,Proxy Error,Low,FALSE,Network Support mfa push notification reaching mobile app,Access,MFA Problem,Medium,TRUE,IAM Team previous role access needs to revoked shift thanks.,Access,Role Change,Low,FALSE,IAM Team hard drive making clicking noises suspect failure today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team shared folder permissions seem to changed since last week,Network,Network Drive,Low,TRUE,Network Support domain login failing trust relationship error help,Access,Login Failure,High,FALSE,IAM Team ventilation ports blocked causing overheating try to work urgent.,Hardware,Overheating,Critical,FALSE,Hardware Support word document causing application to freeze today fix this.,Software,Application Crash,High,TRUE,Application Support help external display showing wrong aspect ratio since yesterday,Hardware,Monitor Problem,Medium,FALSE,Hardware Support volume license key blocked software vendor shift thanks.,Software,License Issue,High,FALSE,Application Support laptop charging battery icon shows red try to work need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support team accidental data deletion from shared drive today need help quickly.,Software,Data Loss,Critical,FALSE,Application Support team cannot map network drive provided credentials since yesterday,Network,Network Drive,Low,TRUE,Network Support issue monitor colors look washed distorted reboot assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support vnc viewer cannot connect to remote host need assistance,Network,Remote Access,High,FALSE,Network Support laptop shuts immediately unplugged need assistance assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support fan running full speed constantly noisy update urgent.,Hardware,Overheating,High,FALSE,Hardware Support getting remote computer available error help fix this.,Network,Remote Access,Low,TRUE,Network Support excel application freezing crashing large files since yesterday asap.,Software,Application Crash,High,FALSE,Application Support support team legacy application running updated os need assistance,Software,Compatibility,High,FALSE,Application Support team applications cannot connect corporate proxy urgent.,Network,Proxy Error,Low,FALSE,Network Support license expiration affecting account access urgently needed assist.,Access,Account Expired,Critical,FALSE,IAM Team notebook computer recognizing power adapter today,Hardware,Laptop Issue,Medium,FALSE,Hardware Support ini configuration file incorrect parameters update need help quickly.,Software,Configuration,Low,FALSE,Application Support photoshop crashing error applying filters update fix this.,Software,Application Crash,High,FALSE,Application Support issue account lease expired cloud system since yesterday asap.,Access,Account Expired,Medium,FALSE,IAM Team help print jobs getting stuck queue printing need assistance urgent.,Hardware,Printer Error,High,FALSE,Hardware Support high disk usage application affecting system today thanks.,Software,Performance,Medium,TRUE,Application Support software showing license found error startup try to work asap.,Software,License Issue,High,FALSE,Application Support software install stuck 99 complete update thanks.,Software,Software Install,Medium,FALSE,Application Support help download speed dropped significantly since afternoon since yesterday,Network,Internet Slow,Medium,TRUE,Network Support support team self-service password reset portal accessible need assistance need help quickly.,Access,Password Reset,High,TRUE,IAM Team team biometric login recognizing fingerprint affecting work,Access,Login Failure,High,TRUE,IAM Team team printer showing offline status even though powered afternoon,Hardware,Printer Error,High,TRUE,Hardware Support account status showing expired system need assistance assist.,Access,Account Unlock,Medium,TRUE,IAM Team issue internet speed slow today pages taking forever to load since morning asap.,Network,Internet Slow,Medium,FALSE,Network Support support team display resolution cannot changed external monitor since last week assist.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue monitor screen showing horizontal lines flickering shift asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support wifi signal strength weak desk location today,Network,WiFi Issue,Medium,FALSE,Network Support network printer responding to print commands reboot fix this.,Hardware,Printer Error,High,TRUE,Hardware Support vpn connection drops every minutes frustrating affecting work,Network,VPN Connection,High,TRUE,Network Support vpn working fine yesterday today connect urgently needed thanks.,Network,VPN Connection,High,TRUE,Network Support team irql_not_less_or_equal blue screen error affecting work assist.,Hardware,Blue Screen,High,TRUE,Hardware Support access needed new system onboarding help asap.,Access,Access Request,Low,TRUE,IAM Team ram seems faulty system showing memory errors since morning asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support chrome browser crashing unexpectedly multiple times try to work fix this.,Software,Application Crash,High,TRUE,Application Support account validity period ended today need assistance urgent.,Access,Account Expired,Critical,FALSE,IAM Team domain name resolution failing intermittently since yesterday,Network,DNS Problem,Low,TRUE,Network Support single sign-on redirect loop preventing access update,Access,Login Failure,High,FALSE,IAM Team printer showing offline status even though powered help fix this.,Hardware,Printer Error,High,TRUE,Hardware Support feature update breaking existing applications need assistance assist.,Software,Update Problem,Medium,FALSE,Application Support help application freezing data processing urgently needed asap.,Software,Performance,High,TRUE,Application Support software showing license found error startup since morning,Software,License Issue,High,FALSE,Application Support support team firewall exception rule working expected help thanks.,Network,Firewall Block,Low,FALSE,Network Support issue requesting access to specific application role today thanks.,Access,Access Request,Low,TRUE,IAM Team help account locked multiple failed login attempts reboot,Access,Account Unlock,Medium,TRUE,IAM Team cannot connect to office desktop from home via remote desktop need help quickly.,Network,Remote Access,Medium,FALSE,Network Support browser showing proxy server connection error urgently needed assist.,Network,Proxy Error,Low,FALSE,Network Support mfa setup working cannot complete registration since yesterday,Access,MFA Problem,Medium,TRUE,IAM Team support team ntfs permissions preventing file access reboot assist.,Access,Permission Issue,High,FALSE,IAM Team teamviewer connection failing timeout error since last week asap.,Network,Remote Access,Critical,FALSE,Network Support vpn tunnel establishment failing error code try to work fix this.,Network,VPN Connection,High,FALSE,Network Support help word document causing application to freeze since yesterday thanks.,Software,Application Crash,High,FALSE,Application Support issue system crashing bsod multiple times today try to work thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support trial version expired license purchased since morning urgent.,Software,License Issue,High,TRUE,Application Support thermal throttling reducing computer performance shift,Hardware,Overheating,Medium,FALSE,Hardware Support support team password expired cannot set new one help assist.,Access,Account Expired,Medium,FALSE,IAM Team proxy settings seem to changed cannot browse internet reboot,Network,Proxy Error,Low,FALSE,Network Support team laptop shuts immediately unplugged reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support issue need help installing python required libraries since last week assist.,Software,Software Install,Medium,FALSE,Application Support help role-based security groups need updating help,Access,Role Change,Low,FALSE,IAM Team team wireless connection dropping randomly throughout day reboot,Network,WiFi Issue,Medium,TRUE,Network Support cannot access certain ports due to firewall restrictions since last week,Network,Firewall Block,High,TRUE,Network Support help internal dns records updating properly afternoon fix this.,Network,DNS Problem,High,TRUE,Network Support power supply unit seems to failed afternoon urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help inbound connection blocked host firewall since morning asap.,Network,Firewall Block,Medium,FALSE,Network Support data corruption project files cannot open need assistance urgent.,Software,Data Loss,Critical,FALSE,Application Support support team volume license key blocked software vendor since last week need help quickly.,Software,License Issue,High,TRUE,Application Support issue 32-bit software working 64-bit system properly,Software,Compatibility,Medium,TRUE,Application Support need to reset password expired today affecting work need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team help promoted to team lead requesting elevated permissions affecting work need help quickly.,Access,Role Change,Low,FALSE,IAM Team inbound connection blocked host firewall need assistance assist.,Network,Firewall Block,Low,FALSE,Network Support software showing license found error startup help,Software,License Issue,High,TRUE,Application Support support team system crashing bsod multiple times today afternoon asap.,Hardware,Blue Screen,High,FALSE,Hardware Support ini configuration file incorrect parameters since yesterday fix this.,Software,Configuration,Low,TRUE,Application Support printer showing offline status even though powered urgently needed fix this.,Hardware,Printer Error,High,FALSE,Hardware Support support team remote vpn access working from home network help fix this.,Network,VPN Connection,High,TRUE,Network Support cannot access certain ports due to firewall restrictions since morning,Network,Firewall Block,Low,FALSE,Network Support issue outlook keeps crashing try to open emails afternoon fix this.,Software,Application Crash,High,FALSE,Application Support vnc viewer cannot connect to remote host reboot fix this.,Network,Remote Access,High,FALSE,Network Support help environment variables set correctly application reboot thanks.,Software,Configuration,Low,FALSE,Application Support team need role-based access updated systems since yesterday,Access,Role Change,Low,FALSE,IAM Team getting remote computer available error since last week assist.,Network,Remote Access,Medium,TRUE,Network Support help keyboard backlight turning afternoon asap.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support teams application keeps closing randomly since yesterday fix this.,Software,Application Crash,High,TRUE,Application Support support team 32-bit software working 64-bit system properly try to work fix this.,Software,Compatibility,High,TRUE,Application Support printer showing offline status even though powered help assist.,Hardware,Printer Error,High,FALSE,Hardware Support team domain login failing trust relationship error help thanks.,Access,Login Failure,High,FALSE,IAM Team account locked multiple failed login attempts since last week need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team issue account lease expired cloud system need assistance,Access,Account Expired,High,TRUE,IAM Team usb keyboard recognized computer since morning fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help getting connection blocked firewall error message urgently needed assist.,Network,Firewall Block,Critical,FALSE,Network Support help blue screen appearing randomly different error codes need assistance asap.,Hardware,Blue Screen,High,FALSE,Hardware Support thermal throttling reducing computer performance affecting work,Hardware,Overheating,High,FALSE,Hardware Support help network traffic dropped security firewall affecting work assist.,Network,Firewall Block,High,TRUE,Network Support en vpn connect aagala,Network,DNS Problem,Critical,FALSE,Network Support acl permissions need to updated access afternoon,Access,Permission Issue,High,FALSE,IAM Team issue getting license activation failed error code 0xc004c003 update fix this.,Software,License Issue,High,FALSE,Application Support issue getting account expired message trying to login help,Access,Account Expired,Medium,FALSE,IAM Team password reset email going to spam folder since yesterday assist.,Access,Password Reset,Critical,FALSE,IAM Team help access needed new system onboarding thanks.,Access,Access Request,Low,TRUE,IAM Team network latency extremely high cannot use video conferencing today need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support issue update history showing failed installations urgently needed,Software,Update Problem,Medium,TRUE,Application Support ssd detected bios possible drive failure help,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain password policy forcing expiration reboot,Access,Account Expired,Medium,FALSE,IAM Team issue 32-bit software working 64-bit system properly since last week asap.,Software,Compatibility,Low,FALSE,Application Support support team laptop wifi extremely slow compared to colleagues afternoon urgent.,Network,WiFi Issue,Medium,TRUE,Network Support remote vpn access working from home network urgently needed thanks.,Network,VPN Connection,High,TRUE,Network Support help cumulative update failing to install windows since morning fix this.,Software,Update Problem,Medium,TRUE,Application Support issue wireless connection dropping randomly throughout day since last week need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support ntfs permissions preventing file access need assistance need help quickly.,Access,Permission Issue,High,FALSE,IAM Team hard drive making clicking noises suspect failure since yesterday urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team security patch installation getting stuck shift fix this.,Software,Update Problem,Medium,FALSE,Application Support need help installing python required libraries try to work,Software,Software Install,Medium,FALSE,Application Support support team laptop booting stuck black screen afternoon fix this.,Hardware,Laptop Issue,Low,TRUE,Hardware Support support team environment variables set correctly application update fix this.,Software,Configuration,Low,TRUE,Application Support blue screen appearing randomly different error codes asap.,Hardware,Blue Screen,High,FALSE,Hardware Support corporate firewall preventing software update download affecting work thanks.,Network,Firewall Block,Critical,FALSE,Network Support file access rights seem to revoked urgently needed assist.,Access,Permission Issue,High,TRUE,IAM Team help applications cannot connect corporate proxy update need help quickly.,Network,Proxy Error,Low,FALSE,Network Support proxy settings application need to configured reboot asap.,Software,Configuration,Low,FALSE,Application Support help sms two-factor codes delivered since morning fix this.,Access,MFA Problem,Medium,FALSE,IAM Team unable to save files to team network drive since yesterday urgent.,Network,Network Drive,Low,TRUE,Network Support team mouse scroll wheel working anymore since yesterday,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support temporary password working first login affecting work fix this.,Access,Password Reset,Low,TRUE,IAM Team firewall rules seem to changed blocking legitimate traffic since last week thanks.,Network,Firewall Block,Low,FALSE,Network Support windows update keeps failing error 0x80070002 try to work thanks.,Software,Update Problem,Medium,FALSE,Application Support document showing corrupted cannot recovered since morning thanks.,Software,Data Loss,Critical,FALSE,Application Support installation prerequisites met error message since yesterday,Software,Software Install,Medium,FALSE,Application Support help cannot establish remote session to server maintenance today thanks.,Network,Remote Access,Low,TRUE,Network Support help wireless keyboard keeps losing connection intermittently help,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help cumulative update failing to install windows urgently needed asap.,Software,Update Problem,Medium,FALSE,Application Support support team self-service password reset portal accessible help fix this.,Access,Password Reset,Medium,TRUE,IAM Team hardware token synchronizing server since yesterday assist.,Access,MFA Problem,Medium,FALSE,IAM Team ram seems faulty system showing memory errors since morning thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team got blue screen death error code critical_process_died update,Hardware,Blue Screen,High,FALSE,Hardware Support support team account status showing expired system urgently needed urgent.,Access,Account Unlock,Medium,TRUE,IAM Team help network traffic dropped security firewall since morning assist.,Network,Firewall Block,Medium,FALSE,Network Support issue bsod memory management error keeps occurring help urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support help unable to establish secure connection to corporate vpn affecting work fix this.,Network,VPN Connection,High,FALSE,Network Support hard drive making clicking noises suspect failure since yesterday fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support notebook battery swelling visible case update,Hardware,Battery Issue,Low,FALSE,Hardware Support help backup restoration failing critical files need assistance fix this.,Software,Data Loss,Critical,FALSE,Application Support help graphics rendering causing application slowdown since last week asap.,Software,Performance,Critical,FALSE,Application Support sso login working showing authentication error since morning fix this.,Access,Login Failure,High,FALSE,IAM Team help rdp connection refused remote computer since morning fix this.,Network,Remote Access,Medium,FALSE,Network Support domain name resolution failing intermittently affecting work need help quickly.,Network,DNS Problem,Low,TRUE,Network Support issue getting stuck update loop keeps restarting reboot asap.,Software,Update Problem,Medium,FALSE,Application Support keyboard backlight turning since morning,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team domain name resolution failing intermittently need assistance assist.,Network,DNS Problem,Critical,FALSE,Network Support system thermal warning appearing frequently shift assist.,Hardware,Overheating,Low,TRUE,Hardware Support team wireless printer connecting to network update assist.,Hardware,Printer Error,High,FALSE,Hardware Support getting invalid otp error even correct code reboot assist.,Access,MFA Problem,Medium,TRUE,IAM Team help account suspended due to security policy violation reboot,Access,Account Unlock,Medium,TRUE,IAM Team team notebook computer recognizing power adapter since last week,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team high disk usage application affecting system assist.,Software,Performance,Critical,FALSE,Application Support team display resolution cannot changed external monitor try to work urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help sound card producing distorted audio output since yesterday asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support 32-bit software working 64-bit system properly try to work thanks.,Software,Compatibility,Critical,FALSE,Application Support software showing license found error startup need assistance thanks.,Software,License Issue,High,TRUE,Application Support help browsing painfully slow affecting productivity affecting work assist.,Network,Internet Slow,Medium,TRUE,Network Support issue display port connection working monitor shift thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support password reset questions accepting answers reboot urgent.,Access,Password Reset,High,TRUE,IAM Team support team cannot access certain ports due to firewall restrictions need assistance need help quickly.,Network,Firewall Block,Medium,FALSE,Network Support help software update downloaded install properly try to work asap.,Software,Update Problem,Medium,FALSE,Application Support keyboard typing wrong characters keys need assistance fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team cannot login to system even correct credentials since yesterday thanks.,Access,Login Failure,High,TRUE,IAM Team need vpn access to work remotely from home reboot,Access,Access Request,Low,TRUE,IAM Team need help installing python required libraries shift fix this.,Software,Software Install,Medium,TRUE,Application Support fan running full speed constantly noisy since morning thanks.,Hardware,Overheating,Low,FALSE,Hardware Support issue screen flickering issue work laptop reboot urgent.,Hardware,Laptop Issue,Low,TRUE,Hardware Support support team print jobs getting stuck queue printing affecting work thanks.,Hardware,Printer Error,High,FALSE,Hardware Support help vnc viewer cannot connect to remote host need assistance assist.,Network,Remote Access,Low,FALSE,Network Support help software installation failing insufficient privileges error try to work need help quickly.,Software,Software Install,Medium,FALSE,Application Support job function change requiring new permissions today assist.,Access,Role Change,Low,TRUE,IAM Team issue browser tabs crashing memory error try to work fix this.,Software,Application Crash,High,TRUE,Application Support issue database showing corruption errors startup afternoon thanks.,Software,Data Loss,Critical,FALSE,Application Support help office wifi keeps disconnecting laptop every 10 minutes update need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support stop error causing unexpected system shutdown update fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support video conferencing app crashing meetings help asap.,Software,Application Crash,High,FALSE,Application Support smart card authentication failing login afternoon,Access,Login Failure,High,TRUE,IAM Team help secondary dns server responding to queries shift assist.,Network,DNS Problem,High,TRUE,Network Support support team laptop making loud fan noise running hot today asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support software using much cpu making system sluggish afternoon asap.,Software,Performance,Medium,FALSE,Application Support lost access to mfa device cannot authenticate need assistance thanks.,Access,MFA Problem,Medium,TRUE,IAM Team domain login failing trust relationship error urgent.,Access,Login Failure,High,FALSE,IAM Team dns server responding error browsers urgently needed,Network,DNS Problem,High,TRUE,Network Support issue usb ports providing power to devices affecting work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help software install stuck 99 complete reboot,Software,Software Install,Medium,TRUE,Application Support support team laptop booting stuck black screen assist.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support access needed new system onboarding shift thanks.,Access,Access Request,Low,FALSE,IAM Team powerpoint closing unexpectedly presentation urgently needed urgent.,Software,Application Crash,High,FALSE,Application Support bsod memory management error keeps occurring since last week fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support user account showing locked active directory shift fix this.,Access,Account Unlock,Medium,TRUE,IAM Team role-based security groups need updating update thanks.,Access,Role Change,Low,FALSE,IAM Team support team shared folder permissions seem to changed update,Network,Network Drive,Low,TRUE,Network Support user account showing locked active directory update assist.,Access,Account Unlock,Medium,FALSE,IAM Team license server responding cannot validate software help need help quickly.,Software,License Issue,High,TRUE,Application Support issue windows crashed kernel_security_check_failure error try to work,Hardware,Blue Screen,High,FALSE,Hardware Support document showing corrupted cannot recovered since morning fix this.,Software,Data Loss,Critical,FALSE,Application Support wireless printer connecting to network try to work fix this.,Hardware,Printer Error,High,TRUE,Hardware Support ssd detected bios possible drive failure try to work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support printer showing offline status even though powered today asap.,Hardware,Printer Error,High,TRUE,Hardware Support network card detected device manager since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support proxy auto-detection failing browser shift urgent.,Network,Proxy Error,Low,FALSE,Network Support service account certificate expired today,Access,Account Expired,Medium,FALSE,IAM Team cannot access shared network drive getting access denied affecting work assist.,Network,Network Drive,Low,TRUE,Network Support issue wifi signal strength weak desk location today,Network,WiFi Issue,Medium,FALSE,Network Support issue inkjet printer recognizing ink cartridges since morning need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support cannot access shared network drive getting access denied urgently needed need help quickly.,Network,Network Drive,Low,TRUE,Network Support help document showing corrupted cannot recovered try to work,Software,Data Loss,Critical,FALSE,Application Support files disappeared from shared folder sync afternoon urgent.,Software,Data Loss,Critical,FALSE,Application Support getting license activation failed error code 0xc004c003 need assistance need help quickly.,Software,License Issue,High,FALSE,Application Support internal sites accessible name today thanks.,Network,DNS Problem,Low,TRUE,Network Support role changed to manager need updated access rights update need help quickly.,Access,Role Change,Low,FALSE,IAM Team keyboard typing wrong characters keys afternoon thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support service account locked affecting application access since last week assist.,Access,Account Unlock,Medium,TRUE,IAM Team wifi password prompt keeps appearing even entering correct password afternoon,Network,WiFi Issue,Medium,FALSE,Network Support team rdp connection refused remote computer need assistance fix this.,Network,Remote Access,High,FALSE,Network Support team slow query performance database application urgently needed urgent.,Software,Performance,Medium,FALSE,Application Support getting nxdomain error valid websites reboot need help quickly.,Network,DNS Problem,Critical,FALSE,Network Support transferred to new team need access to resources since last week fix this.,Access,Role Change,Low,FALSE,IAM Team team cpu temperature reaching dangerous levels according to monitoring reboot thanks.,Hardware,Overheating,Medium,FALSE,Hardware Support new software compatible current windows version today urgent.,Software,Compatibility,Medium,FALSE,Application Support environment variables set correctly application help,Software,Configuration,Low,FALSE,Application Support team dns lookup taking long causing delays update fix this.,Network,DNS Problem,High,FALSE,Network Support getting proxy authentication required popup repeatedly since morning,Network,Proxy Error,Low,FALSE,Network Support issue temporary password working first login urgently needed fix this.,Access,Password Reset,Low,TRUE,IAM Team update installation failed rolling back changes shift urgent.,Software,Update Problem,Medium,TRUE,Application Support laptop making loud fan noise running hot help assist.,Hardware,Laptop Issue,High,TRUE,Hardware Support help biometric login recognizing fingerprint help asap.,Access,Login Failure,High,TRUE,IAM Team help requesting elevated privileges software installation since last week assist.,Access,Access Request,Low,FALSE,IAM Team application setup cannot write to program files affecting work,Software,Software Install,Medium,TRUE,Application Support help single sign-on redirect loop preventing access today need help quickly.,Access,Login Failure,High,TRUE,IAM Team heat sink seems clogged dust shift fix this.,Hardware,Overheating,Critical,FALSE,Hardware Support support team laptop keeps freezing randomly normal work since last week assist.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support issue battery showing even plugged hours since last week asap.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team application running slow taking long time to respond help,Software,Performance,Medium,TRUE,Application Support getting nxdomain error valid websites since morning assist.,Network,DNS Problem,High,TRUE,Network Support issue software dependencies causing version conflicts need assistance need help quickly.,Software,Compatibility,Medium,FALSE,Application Support getting proxy authentication required popup repeatedly urgently needed urgent.,Network,Proxy Error,Low,FALSE,Network Support password expired cannot set new one today fix this.,Access,Account Expired,High,FALSE,IAM Team help network drive access extremely slow files open afternoon fix this.,Network,Network Drive,Low,FALSE,Network Support new software compatible current windows version afternoon,Software,Compatibility,High,FALSE,Application Support help vpn tunnel establishment failing error code today asap.,Network,VPN Connection,High,TRUE,Network Support graphics card failure causing display artifacts help assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support internal dns records updating properly need assistance assist.,Network,DNS Problem,Medium,FALSE,Network Support system_service_exception causing windows to crash afternoon asap.,Hardware,Blue Screen,High,FALSE,Hardware Support monitor backlight flickering intermittently today,Hardware,Monitor Problem,Medium,TRUE,Hardware Support heat sink seems clogged dust afternoon thanks.,Hardware,Overheating,Low,TRUE,Hardware Support cannot connect to corporate wireless network try to work,Network,WiFi Issue,Medium,FALSE,Network Support issue application freezing data processing afternoon need help quickly.,Software,Performance,Medium,FALSE,Application Support application freezing data processing reboot urgent.,Software,Performance,Medium,TRUE,Application Support internal sites accessible name reboot urgent.,Network,DNS Problem,Critical,FALSE,Network Support proxy settings application need to configured since morning assist.,Software,Configuration,Low,TRUE,Application Support charging light blinking battery percentage increasing help,Hardware,Battery Issue,Low,FALSE,Hardware Support requesting shared mailbox access team since yesterday asap.,Access,Access Request,Low,FALSE,IAM Team team application taking forever to load initialize urgently needed asap.,Software,Performance,Low,FALSE,Application Support help account locked message appearing login screen since yesterday asap.,Access,Account Unlock,Medium,TRUE,IAM Team getting access denied error trying to open folder since yesterday,Access,Permission Issue,High,FALSE,IAM Team help license key rejected invalid activation need help quickly.,Software,License Issue,High,TRUE,Application Support help keyboard typing wrong characters keys afternoon urgent.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help getting stuck update loop keeps restarting shift assist.,Software,Update Problem,Medium,FALSE,Application Support mouse scroll wheel working anymore reboot assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team setup wizard closes unexpectedly installation since morning thanks.,Software,Software Install,Medium,FALSE,Application Support sms two-factor codes delivered today,Access,MFA Problem,Medium,TRUE,IAM Team team print jobs getting stuck queue printing fix this.,Hardware,Printer Error,High,FALSE,Hardware Support latest patch causing compatibility issues software need help quickly.,Software,Update Problem,Medium,FALSE,Application Support unable to change password getting policy error help fix this.,Access,Password Reset,Low,TRUE,IAM Team floating license available seats occupied urgently needed fix this.,Software,License Issue,High,FALSE,Application Support legacy application running updated os shift,Software,Compatibility,Low,FALSE,Application Support fan running full speed constantly noisy urgently needed fix this.,Hardware,Overheating,Low,FALSE,Hardware Support mfa push notification reaching mobile app since last week thanks.,Access,MFA Problem,Medium,TRUE,IAM Team team excel application freezing crashing large files urgent.,Software,Application Crash,High,FALSE,Application Support team dns query timeouts causing browsing issues afternoon urgent.,Network,DNS Problem,Critical,FALSE,Network Support msi installer failing unknown error code urgent.,Software,Software Install,Medium,FALSE,Application Support issue password reset link working showing expired error try to work urgent.,Access,Password Reset,Critical,FALSE,IAM Team usb ports providing power to devices help thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue user account showing locked active directory urgently needed fix this.,Access,Account Unlock,Medium,FALSE,IAM Team file version history showing previous versions need help quickly.,Software,Data Loss,Critical,FALSE,Application Support unsaved work lost due to unexpected application crash asap.,Software,Data Loss,Critical,FALSE,Application Support vpn tunnel establishment failing error code urgently needed,Network,VPN Connection,High,TRUE,Network Support getting account expired message trying to login try to work need help quickly.,Access,Account Expired,Critical,FALSE,IAM Team issue vpn tunnel establishment failing error code help,Network,VPN Connection,High,TRUE,Network Support support team proxy auto-detection failing browser since morning,Network,Proxy Error,Low,FALSE,Network Support contractor account expired needs extension try to work fix this.,Access,Account Expired,High,FALSE,IAM Team permission denied trying to save file to location since morning thanks.,Access,Permission Issue,High,FALSE,IAM Team laser printer toner cartridge error message afternoon asap.,Hardware,Printer Error,High,FALSE,Hardware Support requesting elevated privileges software installation shift fix this.,Access,Access Request,Low,FALSE,IAM Team password reset link working showing expired error need assistance urgent.,Access,Password Reset,Critical,FALSE,IAM Team touchpad responding to gestures clicks since last week assist.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support issue software update downloaded install properly shift,Software,Update Problem,Medium,TRUE,Application Support corporate proxy blocking legitimate business websites need assistance,Network,Proxy Error,Low,TRUE,Network Support remote assistance invitation working properly update,Network,Remote Access,Medium,FALSE,Network Support support team xml config file syntax error preventing startup help assist.,Software,Configuration,Low,FALSE,Application Support cpu temperature reaching dangerous levels according to monitoring since morning asap.,Hardware,Overheating,Medium,FALSE,Hardware Support help user profile locked due to inactivity timeout need assistance assist.,Access,Account Unlock,Medium,TRUE,IAM Team password reset questions accepting answers affecting work need help quickly.,Access,Password Reset,Medium,TRUE,IAM Team getting access denied error trying to open folder today assist.,Access,Permission Issue,High,TRUE,IAM Team dns server responding error browsers urgently needed need help quickly.,Network,DNS Problem,Medium,FALSE,Network Support vpn connection drops every minutes frustrating update fix this.,Network,VPN Connection,High,FALSE,Network Support team application installation blocked windows defender firewall reboot need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support domain login failing trust relationship error help need help quickly.,Access,Login Failure,High,FALSE,IAM Team help database showing corruption errors startup since morning assist.,Software,Data Loss,Critical,FALSE,Application Support outbound traffic blocked specific application help,Network,Firewall Block,Low,FALSE,Network Support service account locked affecting application access help thanks.,Access,Account Unlock,Medium,TRUE,IAM Team issue remote access session keeps getting disconnected since yesterday assist.,Network,Remote Access,Medium,TRUE,Network Support issue dns server responding error browsers shift need help quickly.,Network,DNS Problem,Low,TRUE,Network Support help dns lookup taking long causing delays shift asap.,Network,DNS Problem,Medium,TRUE,Network Support help user account disabled due to inactivity period shift assist.,Access,Account Expired,Medium,FALSE,IAM Team requesting database access reporting purposes urgently needed fix this.,Access,Access Request,Low,FALSE,IAM Team getting invalid otp error even correct code reboot urgent.,Access,MFA Problem,Medium,TRUE,IAM Team getting license activation failed error code 0xc004c003 afternoon asap.,Software,License Issue,High,TRUE,Application Support domain login failing trust relationship error afternoon urgent.,Access,Login Failure,High,FALSE,IAM Team unable to save files to team network drive since yesterday thanks.,Network,Network Drive,Low,FALSE,Network Support team thermal throttling reducing computer performance update thanks.,Hardware,Overheating,Low,TRUE,Hardware Support application setup cannot write to program files today,Software,Software Install,Medium,FALSE,Application Support cannot install new software package getting error 1603 need assistance fix this.,Software,Software Install,Medium,TRUE,Application Support support team credential manager saving login information try to work,Access,Login Failure,High,FALSE,IAM Team department change requires different system access try to work assist.,Access,Role Change,Low,FALSE,IAM Team support team environment variables set correctly application help,Software,Configuration,Low,TRUE,Application Support team monitor screen showing horizontal lines flickering need assistance asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support getting connection blocked firewall error message shift,Network,Firewall Block,Low,FALSE,Network Support getting proxy authentication required popup repeatedly reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support support team account locked message appearing login screen try to work thanks.,Access,Account Unlock,Medium,TRUE,IAM Team help biometric login recognizing fingerprint shift assist.,Access,Login Failure,High,TRUE,IAM Team team domain login failing trust relationship error urgently needed urgent.,Access,Login Failure,High,TRUE,IAM Team help usb ports providing power to devices since yesterday thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support single sign-on redirect loop preventing access need assistance thanks.,Access,Login Failure,High,FALSE,IAM Team system crashing bsod multiple times today since morning asap.,Hardware,Blue Screen,High,FALSE,Hardware Support team cpu temperature reaching dangerous levels according to monitoring,Hardware,Overheating,Critical,FALSE,Hardware Support high disk usage application affecting system help fix this.,Software,Performance,Low,TRUE,Application Support support team password expired cannot set new one reboot fix this.,Access,Account Expired,Medium,TRUE,IAM Team support team sms two-factor codes delivered since last week asap.,Access,MFA Problem,Medium,TRUE,IAM Team dns server responding error browsers urgently needed need help quickly.,Network,DNS Problem,High,TRUE,Network Support external display showing wrong aspect ratio since last week need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue transferred to new team need access to resources help thanks.,Access,Role Change,Low,FALSE,IAM Team legacy application running updated os urgently needed thanks.,Software,Compatibility,Critical,FALSE,Application Support network printer responding to print commands afternoon need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support issue network drive access extremely slow files open,Network,Network Drive,Low,FALSE,Network Support issue smart card authentication failing login since yesterday assist.,Access,Login Failure,High,FALSE,IAM Team laptop booting stuck black screen help asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support mfa push notification reaching mobile app afternoon asap.,Access,MFA Problem,Medium,TRUE,IAM Team firewall blocking application from accessing network since morning urgent.,Network,Firewall Block,Low,FALSE,Network Support browser showing proxy server connection error reboot assist.,Network,Proxy Error,Low,FALSE,Network Support help update history showing failed installations,Software,Update Problem,Medium,TRUE,Application Support issue touchpad responding to gestures clicks since last week,Hardware,Laptop Issue,Low,TRUE,Hardware Support charging light blinking battery percentage increasing afternoon thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support password reset link working showing expired error need assistance need help quickly.,Access,Password Reset,Critical,FALSE,IAM Team secondary dns server responding to queries shift need help quickly.,Network,DNS Problem,Low,TRUE,Network Support photoshop crashing error applying filters since morning thanks.,Software,Application Crash,High,TRUE,Application Support issue account status showing expired system shift,Access,Account Unlock,Medium,TRUE,IAM Team team print jobs getting stuck queue printing reboot assist.,Hardware,Printer Error,High,TRUE,Hardware Support browser extension incompatible current chrome version help fix this.,Software,Compatibility,High,TRUE,Application Support ntfs permissions preventing file access reboot fix this.,Access,Permission Issue,High,TRUE,IAM Team team cpu fan failure causing processor overheating since yesterday fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support update history showing failed installations update fix this.,Software,Update Problem,Medium,TRUE,Application Support support team program designed version windows try to work thanks.,Software,Compatibility,Medium,FALSE,Application Support sms two-factor codes delivered reboot,Access,MFA Problem,Medium,TRUE,IAM Team memory leak causing application to consume ram urgently needed urgent.,Software,Performance,High,FALSE,Application Support laptop keeps freezing randomly normal work help thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team wireless connection dropping randomly throughout day since morning,Network,WiFi Issue,Medium,FALSE,Network Support issue vpn tunnel establishment failing error code since morning,Network,VPN Connection,High,TRUE,Network Support team acl permissions need to updated access shift,Access,Permission Issue,High,FALSE,IAM Team team wifi signal strength weak desk location today urgent.,Network,WiFi Issue,Medium,TRUE,Network Support wireless keyboard keeps losing connection intermittently since last week need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support ssd detected bios possible drive failure need assistance assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support wifi password prompt keeps appearing even entering correct password help fix this.,Network,WiFi Issue,Medium,FALSE,Network Support account validity period ended today since yesterday thanks.,Access,Account Expired,Critical,FALSE,IAM Team sound card producing distorted audio output today assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team print quality poor streaks pages since morning need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support battery showing even plugged hours help,Hardware,Battery Issue,Low,FALSE,Hardware Support subscription license showing expired status urgently needed assist.,Software,License Issue,High,FALSE,Application Support application crashes stopped working error help fix this.,Software,Application Crash,High,TRUE,Application Support vpn client shows authentication failed error try to login afternoon,Network,VPN Connection,High,TRUE,Network Support bandwidth seems throttled slow response times urgently needed assist.,Network,Internet Slow,Medium,TRUE,Network Support support team power adapter connected battery charging reboot fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support dual monitor setup stopped working update reboot urgent.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support license server responding cannot validate software urgently needed assist.,Software,License Issue,High,TRUE,Application Support important files got deleted accidentally need recovery afternoon fix this.,Software,Data Loss,Critical,FALSE,Application Support powerpoint closing unexpectedly presentation urgently needed urgent.,Software,Application Crash,High,TRUE,Application Support access needed new system onboarding help,Access,Access Request,Low,FALSE,IAM Team laptop shuts immediately unplugged fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support cannot see company wifi network available networks list today need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support support team corporate proxy blocking legitimate business websites affecting work,Network,Proxy Error,Low,FALSE,Network Support issue need access to production environment deployment need assistance,Access,Access Request,Low,TRUE,IAM Team video conferencing app crashing meetings today thanks.,Software,Application Crash,High,FALSE,Application Support help share permissions allowing write access afternoon need help quickly.,Access,Permission Issue,High,FALSE,IAM Team team data corruption project files cannot open afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support issue thermal throttling reducing computer performance urgently needed,Hardware,Overheating,High,FALSE,Hardware Support cpu temperature reaching dangerous levels according to monitoring afternoon thanks.,Hardware,Overheating,Low,TRUE,Hardware Support cannot connect to corporate wireless network reboot need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support share permissions allowing write access asap.,Access,Permission Issue,High,FALSE,IAM Team application preferences saving properly since morning,Software,Configuration,Low,FALSE,Application Support issue share permissions allowing write access today need help quickly.,Access,Permission Issue,High,FALSE,IAM Team team need help configuring email client settings correctly need assistance asap.,Software,Configuration,Low,TRUE,Application Support software update downloaded install properly afternoon urgent.,Software,Update Problem,Medium,FALSE,Application Support password change required form submitting reboot thanks.,Access,Password Reset,Medium,TRUE,IAM Team help mfa setup working cannot complete registration shift fix this.,Access,MFA Problem,Medium,TRUE,IAM Team support team temporary account access period lapsed assist.,Access,Account Expired,High,FALSE,IAM Team team memory leak causing application to consume ram since morning fix this.,Software,Performance,Low,TRUE,Application Support team 32-bit software working 64-bit system properly today urgent.,Software,Compatibility,Low,TRUE,Application Support unable to save files to team network drive help asap.,Network,Network Drive,Low,TRUE,Network Support file access rights seem to revoked since morning,Access,Permission Issue,High,TRUE,IAM Team issue website names resolving to use ip addresses affecting work assist.,Network,DNS Problem,Critical,FALSE,Network Support support team firewall exception rule working expected affecting work,Network,Firewall Block,Critical,FALSE,Network Support bandwidth seems throttled slow response times update thanks.,Network,Internet Slow,Medium,FALSE,Network Support biometric authentication failing device afternoon,Access,MFA Problem,Medium,TRUE,IAM Team system rebooting automatically blue screen error since last week need help quickly.,Hardware,Blue Screen,High,FALSE,Hardware Support position change affecting system authorizations since morning need help quickly.,Access,Role Change,Low,FALSE,IAM Team issue cannot connect to corporate wireless network try to work fix this.,Network,WiFi Issue,Medium,FALSE,Network Support support team monitor colors look washed distorted need assistance,Hardware,Monitor Problem,Medium,TRUE,Hardware Support support team acl permissions need to updated access try to work assist.,Access,Permission Issue,High,TRUE,IAM Team shared drive keeps disconnecting randomly throughout day today urgent.,Network,Network Drive,Low,FALSE,Network Support issue internet speed slow today pages taking forever to load since yesterday fix this.,Network,Internet Slow,Medium,TRUE,Network Support cannot access certain ports due to firewall restrictions since last week assist.,Network,Firewall Block,Medium,TRUE,Network Support help contractor account expired needs extension update assist.,Access,Account Expired,Medium,FALSE,IAM Team browser showing proxy server connection error since last week assist.,Network,Proxy Error,Low,FALSE,Network Support file access rights seem to revoked try to work,Access,Permission Issue,High,TRUE,IAM Team issue need access to production environment deployment since morning,Access,Access Request,Low,FALSE,IAM Team team thermal throttling reducing computer performance today,Hardware,Overheating,Low,FALSE,Hardware Support need elevated permissions to complete task urgently needed,Access,Permission Issue,High,FALSE,IAM Team account locked message appearing login screen reboot asap.,Access,Account Unlock,Medium,TRUE,IAM Team network storage accessible from workstation since morning fix this.,Network,Network Drive,Low,FALSE,Network Support issue application taking forever to load initialize since morning,Software,Performance,Medium,FALSE,Application Support issue web pages loading extremely slowly browsers today urgent.,Network,Internet Slow,Medium,TRUE,Network Support high disk usage application affecting system afternoon thanks.,Software,Performance,Low,TRUE,Application Support help bandwidth seems throttled slow response times affecting work need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support inbound connection blocked host firewall reboot need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support hardware token synchronizing server since last week need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team support team word document causing application to freeze need assistance asap.,Software,Application Crash,High,FALSE,Application Support login page keeps redirecting back to login screen shift need help quickly.,Access,Login Failure,High,FALSE,IAM Team ui laggy unresponsive usage today,Software,Performance,High,TRUE,Application Support issue software deployment package corrupted download today asap.,Software,Software Install,Medium,TRUE,Application Support remote desktop shows black screen connection today thanks.,Network,Remote Access,Medium,TRUE,Network Support power adapter connected battery charging afternoon,Hardware,Battery Issue,Low,FALSE,Hardware Support support team portable computer keyboard functioning properly try to work assist.,Hardware,Laptop Issue,High,TRUE,Hardware Support help requesting elevated privileges software installation affecting work thanks.,Access,Access Request,Low,TRUE,IAM Team database showing corruption errors startup update,Software,Data Loss,Critical,FALSE,Application Support dns query timeouts causing browsing issues since last week urgent.,Network,DNS Problem,Critical,FALSE,Network Support thermal throttling reducing computer performance help asap.,Hardware,Overheating,Low,FALSE,Hardware Support notebook computer recognizing power adapter affecting work fix this.,Hardware,Laptop Issue,Low,TRUE,Hardware Support msi installer failing unknown error code affecting work need help quickly.,Software,Software Install,Medium,TRUE,Application Support team cannot connect to corporate wireless network afternoon,Network,WiFi Issue,Medium,TRUE,Network Support performance degraded significantly recent update since last week assist.,Software,Performance,Low,TRUE,Application Support help browsing painfully slow affecting productivity reboot need help quickly.,Network,Internet Slow,Medium,TRUE,Network Support charging light blinking battery percentage increasing since yesterday assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support issue graphics card failure causing display artifacts help,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team ui laggy unresponsive usage,Software,Performance,Medium,TRUE,Application Support team slow query performance database application today asap.,Software,Performance,Critical,FALSE,Application Support support team browser showing proxy server connection error shift fix this.,Network,Proxy Error,Low,TRUE,Network Support help cannot install new software package getting error 1603 thanks.,Software,Software Install,Medium,TRUE,Application Support requesting shared mailbox access team affecting work thanks.,Access,Access Request,Low,FALSE,IAM Team unable to save files to team network drive affecting work fix this.,Network,Network Drive,Low,TRUE,Network Support support team internet connection timing frequently update urgent.,Network,Internet Slow,Medium,FALSE,Network Support dual monitor setup stopped working update,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help cannot check updates getting connection error try to work,Software,Update Problem,Medium,TRUE,Application Support website names resolving to use ip addresses urgently needed urgent.,Network,DNS Problem,Critical,FALSE,Network Support mouse cursor jumping around randomly screen try to work fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support help lithium battery showing replace soon warning afternoon urgent.,Hardware,Battery Issue,Low,FALSE,Hardware Support team application running slow taking long time to respond try to work thanks.,Software,Performance,Medium,FALSE,Application Support support team corporate proxy blocking legitimate business websites today thanks.,Network,Proxy Error,Low,FALSE,Network Support unable to establish secure connection to corporate vpn urgent.,Network,VPN Connection,High,TRUE,Network Support help remote vpn access working from home network since yesterday assist.,Network,VPN Connection,High,FALSE,Network Support printer showing offline status even though powered need help quickly.,Hardware,Printer Error,High,FALSE,Hardware Support issue getting connection blocked firewall error message asap.,Network,Firewall Block,Critical,FALSE,Network Support team system rebooting automatically blue screen error need assistance,Hardware,Blue Screen,High,FALSE,Hardware Support wifi signal strength weak desk location urgently needed urgent.,Network,WiFi Issue,Medium,FALSE,Network Support issue remote assistance invitation working properly try to work assist.,Network,Remote Access,Medium,FALSE,Network Support need help configuring email client settings correctly try to work,Software,Configuration,Low,TRUE,Application Support team single sign-on redirect loop preventing access,Access,Login Failure,High,TRUE,IAM Team security patch installation getting stuck need assistance,Software,Update Problem,Medium,FALSE,Application Support account locked multiple failed login attempts help need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team issue wireless keyboard keeps losing connection intermittently since yesterday need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team software conflict causing applications to malfunction since last week urgent.,Software,Compatibility,Critical,FALSE,Application Support laptop battery draining fast barely lasts hour need assistance,Hardware,Battery Issue,Low,FALSE,Hardware Support team need access to production environment deployment help thanks.,Access,Access Request,Low,FALSE,IAM Team team wifi shows connected internet access device today fix this.,Network,WiFi Issue,Medium,FALSE,Network Support support team shared folder permissions seem to changed shift need help quickly.,Network,Network Drive,Low,FALSE,Network Support requesting elevated privileges software installation since morning thanks.,Access,Access Request,Low,FALSE,IAM Team team browser tabs crashing memory error since yesterday assist.,Software,Application Crash,High,TRUE,Application Support help password change required form submitting shift,Access,Password Reset,Critical,FALSE,IAM Team temporary password working first login shift urgent.,Access,Password Reset,Critical,FALSE,IAM Team bypass proxy settings working internal sites urgently needed,Network,Proxy Error,Low,TRUE,Network Support cannot access account showing authentication failure since yesterday urgent.,Access,Account Unlock,Medium,FALSE,IAM Team help teamviewer connection failing timeout error help asap.,Network,Remote Access,Critical,FALSE,Network Support support team system_service_exception causing windows to crash thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support data corruption project files cannot open afternoon asap.,Software,Data Loss,Critical,FALSE,Application Support support team applications cannot connect corporate proxy affecting work fix this.,Network,Proxy Error,Low,TRUE,Network Support team keyboard keys working properly keys stuck afternoon,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support issue requesting shared mailbox access team since morning assist.,Access,Access Request,Low,TRUE,IAM Team accidental data deletion from shared drive since yesterday thanks.,Software,Data Loss,Critical,FALSE,Application Support print quality poor streaks pages afternoon urgent.,Hardware,Printer Error,High,FALSE,Hardware Support issue network storage accessible from workstation update fix this.,Network,Network Drive,Low,TRUE,Network Support usb keyboard recognized computer need assistance need help quickly.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support help shared folder permissions seem to changed reboot asap.,Network,Network Drive,Low,TRUE,Network Support rdp connection refused remote computer need assistance need help quickly.,Network,Remote Access,High,TRUE,Network Support laptop bahut garam ho raha hai,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help corporate proxy blocking legitimate business websites asap.,Network,Proxy Error,Low,FALSE,Network Support support team requesting shared mailbox access team try to work assist.,Access,Access Request,Low,FALSE,IAM Team website names resolving to use ip addresses,Network,DNS Problem,Low,FALSE,Network Support help thermal throttling reducing computer performance need assistance thanks.,Hardware,Overheating,High,FALSE,Hardware Support hardware token synchronizing server today,Access,MFA Problem,Medium,TRUE,IAM Team vpn connection drops every minutes frustrating try to work,Network,VPN Connection,High,FALSE,Network Support help usb ports providing power to devices try to work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team windows crashed kernel_security_check_failure error urgently needed thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support issue setup wizard closes unexpectedly installation try to work asap.,Software,Software Install,Medium,TRUE,Application Support help notebook computer recognizing power adapter update,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team connection unstable keeps dropping packets today,Network,Internet Slow,Medium,TRUE,Network Support external display showing wrong aspect ratio try to work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support inkjet printer recognizing ink cartridges today need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support team access required new team collaboration tools update assist.,Access,Access Request,Low,FALSE,IAM Team support team biometric authentication failing device since last week assist.,Access,MFA Problem,Medium,FALSE,IAM Team bsod memory management error keeps occurring help,Hardware,Blue Screen,High,FALSE,Hardware Support team power supply unit seems to failed since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team files disappeared from shared folder sync update,Software,Data Loss,Critical,FALSE,Application Support lithium battery showing replace soon warning affecting work assist.,Hardware,Battery Issue,Low,FALSE,Hardware Support team browser tabs crashing memory error reboot thanks.,Software,Application Crash,High,TRUE,Application Support help group policy restricting application execution since morning urgent.,Access,Permission Issue,High,FALSE,IAM Team download speed dropped significantly since afternoon update,Network,Internet Slow,Medium,TRUE,Network Support team database showing corruption errors startup since morning asap.,Software,Data Loss,Critical,FALSE,Application Support system_service_exception causing windows to crash afternoon,Hardware,Blue Screen,High,FALSE,Hardware Support support team network throughput severely degraded today since last week urgent.,Network,Internet Slow,Medium,FALSE,Network Support remote desktop shows black screen connection need assistance asap.,Network,Remote Access,Low,FALSE,Network Support help update installation failed rolling back changes urgently needed urgent.,Software,Update Problem,Medium,TRUE,Application Support team need permission to access confidential documents since last week asap.,Access,Access Request,Low,FALSE,IAM Team support team download speed dropped significantly since afternoon since yesterday need help quickly.,Network,Internet Slow,Medium,FALSE,Network Support help wireless connection dropping randomly throughout day need assistance asap.,Network,WiFi Issue,Medium,FALSE,Network Support support team shared drive keeps disconnecting randomly throughout day try to work need help quickly.,Network,Network Drive,Low,TRUE,Network Support support team license expiration affecting account access,Access,Account Expired,High,FALSE,IAM Team file access rights seem to revoked since yesterday asap.,Access,Permission Issue,High,TRUE,IAM Team biometric login recognizing fingerprint since last week,Access,Login Failure,High,TRUE,IAM Team team software dependencies causing version conflicts since last week urgent.,Software,Compatibility,Critical,FALSE,Application Support permission to access required shared drive urgently needed asap.,Access,Permission Issue,High,FALSE,IAM Team team temporary assignment needs additional access urgently needed,Access,Role Change,Low,FALSE,IAM Team help dns cache seems corrupted need to flush afternoon,Network,DNS Problem,Medium,FALSE,Network Support help group policy restricting application execution since yesterday asap.,Access,Permission Issue,High,TRUE,IAM Team dual monitor setup stopped working update need assistance asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support domain password policy forcing expiration today,Access,Account Expired,High,TRUE,IAM Team corporate vpn disconnecting frequently calls need assistance fix this.,Network,VPN Connection,High,TRUE,Network Support support team lost access to mfa device cannot authenticate update asap.,Access,MFA Problem,Medium,FALSE,IAM Team password change required form submitting since last week asap.,Access,Password Reset,High,TRUE,IAM Team help cannot check updates getting connection error shift need help quickly.,Software,Update Problem,Medium,FALSE,Application Support software install stuck 99 complete affecting work urgent.,Software,Software Install,Medium,FALSE,Application Support share permissions allowing write access reboot assist.,Access,Permission Issue,High,TRUE,IAM Team cannot see company wifi network available networks list urgently needed,Network,WiFi Issue,Medium,FALSE,Network Support help important files got deleted accidentally need recovery since morning thanks.,Software,Data Loss,Critical,FALSE,Application Support software install stuck 99 complete fix this.,Software,Software Install,Medium,TRUE,Application Support team smart card authentication failing login afternoon assist.,Access,Login Failure,High,FALSE,IAM Team default settings causing issues need custom configuration shift,Software,Configuration,Low,FALSE,Application Support account suspended due to security policy violation shift fix this.,Access,Account Unlock,Medium,TRUE,IAM Team team bypass proxy settings working internal sites since morning asap.,Network,Proxy Error,Low,FALSE,Network Support help cisco anyconnect vpn stuck connecting status urgently needed asap.,Network,VPN Connection,High,FALSE,Network Support multifunction printer scanner working asap.,Hardware,Printer Error,High,FALSE,Hardware Support single sign-on redirect loop preventing access afternoon,Access,Login Failure,High,FALSE,IAM Team domain account disabled administrator need assistance asap.,Access,Account Unlock,Medium,TRUE,IAM Team help bsod memory management error keeps occurring since yesterday fix this.,Hardware,Blue Screen,High,TRUE,Hardware Support issue promoted to team lead requesting elevated permissions need assistance fix this.,Access,Role Change,Low,FALSE,IAM Team wireless keyboard keeps losing connection intermittently,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support need access to production environment deployment today need help quickly.,Access,Access Request,Low,FALSE,IAM Team software update downloaded install properly,Software,Update Problem,Medium,FALSE,Application Support team contractor account expired needs extension affecting work urgent.,Access,Account Expired,High,TRUE,IAM Team login session expiring immediately signing reboot urgent.,Access,Login Failure,High,FALSE,IAM Team team mouse cursor jumping around randomly screen since yesterday fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team smart card authentication failing login afternoon asap.,Access,Login Failure,High,FALSE,IAM Team issue account suspended due to security policy violation try to work,Access,Account Unlock,Medium,TRUE,IAM Team legacy application running updated os since morning,Software,Compatibility,Critical,FALSE,Application Support issue job function change requiring new permissions affecting work,Access,Role Change,Low,FALSE,IAM Team issue job function change requiring new permissions urgently needed assist.,Access,Role Change,Low,FALSE,IAM Team proxy pac file loading correctly try to work assist.,Network,Proxy Error,Low,FALSE,Network Support support team program designed version windows try to work assist.,Software,Compatibility,Medium,FALSE,Application Support enterprise wifi authentication failing repeatedly afternoon,Network,WiFi Issue,Medium,TRUE,Network Support issue laptop charging battery icon shows red shift need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support outlook keeps crashing try to open emails since yesterday urgent.,Software,Application Crash,High,TRUE,Application Support getting account expired message trying to login shift urgent.,Access,Account Expired,High,FALSE,IAM Team support team heat sink seems clogged dust urgently needed,Hardware,Overheating,Low,TRUE,Hardware Support battery showing even plugged hours reboot,Hardware,Battery Issue,Low,TRUE,Hardware Support team getting account disabled error trying to login since last week assist.,Access,Account Unlock,Medium,TRUE,IAM Team browser extension incompatible current chrome version since yesterday assist.,Software,Compatibility,Critical,FALSE,Application Support performance degraded significantly recent update try to work need help quickly.,Software,Performance,Critical,FALSE,Application Support team need help configuring email client settings correctly today asap.,Software,Configuration,Low,FALSE,Application Support team role changed to manager need updated access rights update,Access,Role Change,Low,TRUE,IAM Team help software deployment package corrupted download try to work need help quickly.,Software,Software Install,Medium,FALSE,Application Support support team department change requires different system access reboot fix this.,Access,Role Change,Low,FALSE,IAM Team mobile computer battery holding charge shift fix this.,Hardware,Laptop Issue,High,FALSE,Hardware Support slow query performance database application need assistance asap.,Software,Performance,High,FALSE,Application Support new software compatible current windows version today need help quickly.,Software,Compatibility,High,FALSE,Application Support software settings got reset need to reconfigure everything asap.,Software,Configuration,Low,TRUE,Application Support help ini configuration file incorrect parameters afternoon asap.,Software,Configuration,Low,FALSE,Application Support update installation failed rolling back changes assist.,Software,Update Problem,Medium,TRUE,Application Support enterprise wifi authentication failing repeatedly since last week thanks.,Network,WiFi Issue,Medium,TRUE,Network Support laptop keeps freezing randomly normal work today need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support support team performance degraded significantly recent update shift,Software,Performance,Low,FALSE,Application Support team second monitor keeps going black every minutes since last week need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support mouse cursor jumping around randomly screen today thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support support team laptop charging battery icon shows red urgently needed thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support hard drive making clicking noises suspect failure fix this.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team laptop getting extremely hot normal usage update need help quickly.,Hardware,Overheating,Low,FALSE,Hardware Support internet speed slow today pages taking forever to load shift,Network,Internet Slow,Medium,TRUE,Network Support help wireless connection dropping randomly throughout day since morning need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support print jobs getting stuck queue printing since morning assist.,Hardware,Printer Error,High,FALSE,Hardware Support support team feature update breaking existing applications affecting work,Software,Update Problem,Medium,FALSE,Application Support vpn client shows authentication failed error try to login reboot,Network,VPN Connection,High,TRUE,Network Support team system rebooting automatically blue screen error since yesterday need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support service account certificate expired urgently needed,Access,Account Expired,Low,FALSE,IAM Team multi-factor authentication keeps failing repeatedly try to work,Access,MFA Problem,Medium,FALSE,IAM Team support team download speed dropped significantly since afternoon,Network,Internet Slow,Medium,FALSE,Network Support browser extension incompatible current chrome version affecting work asap.,Software,Compatibility,Critical,FALSE,Application Support team corporate firewall preventing software update download affecting work thanks.,Network,Firewall Block,Low,FALSE,Network Support team charging light blinking battery percentage increasing since morning,Hardware,Battery Issue,Low,TRUE,Hardware Support dual monitor setup stopped working update update fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support mapped network drive showing disconnected afternoon asap.,Network,Network Drive,Low,FALSE,Network Support cannot connect to vpn since morning keeps timing help fix this.,Network,VPN Connection,High,TRUE,Network Support issue system rebooting automatically blue screen error today need help quickly.,Hardware,Blue Screen,High,TRUE,Hardware Support team getting license activation failed error code 0xc004c003 since yesterday asap.,Software,License Issue,High,TRUE,Application Support vpn connection drops every minutes frustrating since morning fix this.,Network,VPN Connection,High,TRUE,Network Support help remote desktop shows black screen connection help assist.,Network,Remote Access,High,TRUE,Network Support support team motherboard issue causing random system restarts since yesterday urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support system crashing bsod multiple times today need assistance asap.,Hardware,Blue Screen,High,FALSE,Hardware Support cooling fan making grinding noise try to work,Hardware,Overheating,Medium,FALSE,Hardware Support team floating license available seats occupied help,Software,License Issue,High,TRUE,Application Support team software using much cpu making system sluggish update urgent.,Software,Performance,Low,FALSE,Application Support network card detected device manager since last week,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team temporary account access period lapsed today urgent.,Access,Account Expired,Low,FALSE,IAM Team adobe license showing expired even though active since yesterday,Software,License Issue,High,TRUE,Application Support issue cannot access certain ports due to firewall restrictions asap.,Network,Firewall Block,Medium,TRUE,Network Support laptop getting extremely hot normal usage urgently needed fix this.,Hardware,Overheating,Low,FALSE,Hardware Support vpn tunnel establishment failing error code today urgent.,Network,VPN Connection,High,TRUE,Network Support thermal throttling reducing computer performance help,Hardware,Overheating,Medium,FALSE,Hardware Support issue windows update keeps failing error 0x80070002 today,Software,Update Problem,Medium,FALSE,Application Support display port connection working monitor help asap.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support account locked message appearing login screen afternoon,Access,Account Unlock,Medium,TRUE,IAM Team laptop charging battery icon shows red help need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support permission to access required shared drive since yesterday urgent.,Access,Permission Issue,High,TRUE,IAM Team team application requiring older framework version reboot,Software,Compatibility,High,FALSE,Application Support getting nxdomain error valid websites afternoon fix this.,Network,DNS Problem,Medium,TRUE,Network Support firewall rules seem to changed blocking legitimate traffic since yesterday assist.,Network,Firewall Block,Critical,FALSE,Network Support support team account status showing expired system update,Access,Account Unlock,Medium,FALSE,IAM Team issue enterprise wifi authentication failing repeatedly affecting work assist.,Network,WiFi Issue,Medium,FALSE,Network Support database showing corruption errors startup asap.,Software,Data Loss,Critical,FALSE,Application Support issue network drive showing file explorer try to work urgent.,Network,Network Drive,Low,FALSE,Network Support team getting proxy authentication required popup repeatedly urgently needed fix this.,Network,Proxy Error,Low,FALSE,Network Support support team browser extension incompatible current chrome version shift assist.,Software,Compatibility,Critical,FALSE,Application Support temporary password working first login afternoon need help quickly.,Access,Password Reset,Low,TRUE,IAM Team graphics card failure causing display artifacts urgently needed need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help software showing license found error startup help,Software,License Issue,High,TRUE,Application Support help program designed version windows affecting work asap.,Software,Compatibility,Medium,TRUE,Application Support user account disabled due to inactivity period since last week assist.,Access,Account Expired,Low,FALSE,IAM Team screen flickering issue work laptop since morning,Hardware,Laptop Issue,Medium,FALSE,Hardware Support getting account expired message trying to login update,Access,Account Expired,Low,TRUE,IAM Team default settings causing issues need custom configuration since morning thanks.,Software,Configuration,Low,TRUE,Application Support enterprise wifi authentication failing repeatedly since morning need help quickly.,Network,WiFi Issue,Medium,TRUE,Network Support software showing license found error startup shift need help quickly.,Software,License Issue,High,FALSE,Application Support role-based security groups need updating urgently needed need help quickly.,Access,Role Change,Low,TRUE,IAM Team help domain name resolution failing intermittently since last week assist.,Network,DNS Problem,Medium,TRUE,Network Support network card detected device manager affecting work assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support sms two-factor codes delivered since morning,Access,MFA Problem,Medium,FALSE,IAM Team web pages loading extremely slowly browsers reboot,Network,Internet Slow,Medium,FALSE,Network Support hard drive making clicking noises suspect failure reboot,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue browser showing proxy server connection error help urgent.,Network,Proxy Error,Low,FALSE,Network Support help latest patch causing compatibility issues software reboot need help quickly.,Software,Update Problem,Medium,TRUE,Application Support help permission denied trying to save file to location reboot assist.,Access,Permission Issue,High,FALSE,IAM Team support team powerpoint closing unexpectedly presentation afternoon urgent.,Software,Application Crash,High,TRUE,Application Support promoted to team lead requesting elevated permissions affecting work fix this.,Access,Role Change,Low,TRUE,IAM Team issue windows crashed kernel_security_check_failure error,Hardware,Blue Screen,High,TRUE,Hardware Support proxy pac file loading correctly urgently needed asap.,Network,Proxy Error,Low,FALSE,Network Support help department change requires different system access since last week need help quickly.,Access,Role Change,Low,TRUE,IAM Team requesting database access reporting purposes since last week urgent.,Access,Access Request,Low,FALSE,IAM Team cannot connect to vpn since morning keeps timing assist.,Network,VPN Connection,High,FALSE,Network Support receiving password reset email inbox reboot thanks.,Access,Password Reset,Critical,FALSE,IAM Team contractor account expired needs extension,Access,Account Expired,High,FALSE,IAM Team support team teamviewer connection failing timeout error since yesterday thanks.,Network,Remote Access,Low,TRUE,Network Support account locked message appearing login screen affecting work urgent.,Access,Account Unlock,Medium,TRUE,IAM Team keyboard ka kuch keys kaam nahi kar rahe,Hardware,Overheating,Medium,TRUE,Hardware Support keyboard backlight turning help thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support issue ram seems faulty system showing memory errors,Hardware,Hardware Failure,Critical,FALSE,Hardware Support software update downloaded install properly try to work asap.,Software,Update Problem,Medium,FALSE,Application Support battery health degraded significantly need replacement try to work need help quickly.,Hardware,Battery Issue,Low,FALSE,Hardware Support team getting stuck update loop keeps restarting shift asap.,Software,Update Problem,Medium,FALSE,Application Support software install stuck 99 complete today asap.,Software,Software Install,Medium,FALSE,Application Support support team outbound traffic blocked specific application assist.,Network,Firewall Block,Medium,FALSE,Network Support team position change affecting system authorizations afternoon thanks.,Access,Role Change,Low,TRUE,IAM Team support team mouse buttons responding to clicks since yesterday thanks.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support previous role access needs to revoked reboot need help quickly.,Access,Role Change,Low,FALSE,IAM Team proxy server refusing connections port 8080 today,Network,Proxy Error,Low,TRUE,Network Support mapped network drive showing disconnected update thanks.,Network,Network Drive,Low,TRUE,Network Support installation prerequisites met error message afternoon asap.,Software,Software Install,Medium,TRUE,Application Support network card detected device manager update,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account locked multiple failed login attempts need assistance fix this.,Access,Account Unlock,Medium,TRUE,IAM Team support team keyboard keys working properly keys stuck since morning assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team insufficient privileges to install software machine today,Access,Permission Issue,High,TRUE,IAM Team document showing corrupted cannot recovered since last week fix this.,Software,Data Loss,Critical,FALSE,Application Support team word document causing application to freeze update need help quickly.,Software,Application Crash,High,TRUE,Application Support account validity period ended today since morning asap.,Access,Account Expired,Critical,FALSE,IAM Team laptop battery draining fast barely lasts hour affecting work urgent.,Hardware,Battery Issue,Low,TRUE,Hardware Support support team network drive showing file explorer help thanks.,Network,Network Drive,Low,FALSE,Network Support getting remote computer available error since morning need help quickly.,Network,Remote Access,Medium,TRUE,Network Support cannot access shared network drive getting access denied today assist.,Network,Network Drive,Low,TRUE,Network Support team user profile locked due to inactivity timeout help need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team xml config file syntax error preventing startup afternoon asap.,Software,Configuration,Low,FALSE,Application Support software settings got reset need to reconfigure everything today,Software,Configuration,Low,FALSE,Application Support password reset email going to spam folder update need help quickly.,Access,Password Reset,Low,TRUE,IAM Team irql_not_less_or_equal blue screen error today fix this.,Hardware,Blue Screen,High,FALSE,Hardware Support laptop charging battery icon shows red afternoon need help quickly.,Hardware,Battery Issue,Low,TRUE,Hardware Support issue mobile computer battery holding charge thanks.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support team environment variables set correctly application need assistance thanks.,Software,Configuration,Low,TRUE,Application Support database showing corruption errors startup shift asap.,Software,Data Loss,Critical,FALSE,Application Support keyboard typing wrong characters keys reboot fix this.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support requesting shared mailbox access team reboot,Access,Access Request,Low,TRUE,IAM Team network drive access extremely slow files open affecting work fix this.,Network,Network Drive,Low,FALSE,Network Support software deployment package corrupted download since last week assist.,Software,Software Install,Medium,TRUE,Application Support service account certificate expired shift urgent.,Access,Account Expired,High,FALSE,IAM Team applications cannot connect corporate proxy shift thanks.,Network,Proxy Error,Low,FALSE,Network Support team laptop shuts immediately unplugged since morning fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support team cannot connect to vpn since morning keeps timing urgently needed assist.,Network,VPN Connection,High,TRUE,Network Support support team mapped network drive showing disconnected since morning assist.,Network,Network Drive,Low,FALSE,Network Support issue outlook keeps crashing try to open emails urgently needed,Software,Application Crash,High,FALSE,Application Support unable to change password getting policy error need assistance,Access,Password Reset,High,TRUE,IAM Team getting error network path found trying to open shared folder urgent.,Network,Network Drive,Low,TRUE,Network Support team proxy settings application need to configured shift need help quickly.,Software,Configuration,Low,TRUE,Application Support issue usb keyboard recognized computer need assistance,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support team temporary password working first login need assistance need help quickly.,Access,Password Reset,Low,TRUE,IAM Team team browser showing proxy server connection error since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support application freezing data processing shift thanks.,Software,Performance,Low,TRUE,Application Support performance degraded significantly recent update affecting work urgent.,Software,Performance,Low,FALSE,Application Support permission to access required shared drive today,Access,Permission Issue,High,TRUE,IAM Team adobe license showing expired even though active since morning urgent.,Software,License Issue,High,FALSE,Application Support issue page_fault_in_nonpaged_area system crash need assistance thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support sound card producing distorted audio output need assistance asap.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support domain name resolution failing intermittently,Network,DNS Problem,Critical,FALSE,Network Support support team cannot see company wifi network available networks list today asap.,Network,WiFi Issue,Medium,TRUE,Network Support team display resolution cannot changed external monitor afternoon,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue license key rejected invalid activation,Software,License Issue,High,TRUE,Application Support account suspended due to security policy violation afternoon assist.,Access,Account Unlock,Medium,TRUE,IAM Team feature update breaking existing applications try to work,Software,Update Problem,Medium,FALSE,Application Support help cooling fan making grinding noise affecting work urgent.,Hardware,Overheating,High,FALSE,Hardware Support issue heat sink seems clogged dust afternoon urgent.,Hardware,Overheating,Critical,FALSE,Hardware Support system_service_exception causing windows to crash since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support wireless printer connecting to network since yesterday urgent.,Hardware,Printer Error,High,TRUE,Hardware Support insufficient privileges to install software machine affecting work urgent.,Access,Permission Issue,High,FALSE,IAM Team requesting shared mailbox access team affecting work,Access,Access Request,Low,FALSE,IAM Team keyboard keys working properly keys stuck since yesterday thanks.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support dns cache seems corrupted need to flush help,Network,DNS Problem,Medium,TRUE,Network Support self-service password reset portal accessible try to work urgent.,Access,Password Reset,Low,TRUE,IAM Team getting invalid username password error repeatedly try to work fix this.,Access,Login Failure,High,TRUE,IAM Team password reset questions accepting answers help assist.,Access,Password Reset,High,TRUE,IAM Team support team group policy restricting application execution affecting work need help quickly.,Access,Permission Issue,High,FALSE,IAM Team support team workstation laptop experiencing random restarts since yesterday fix this.,Hardware,Laptop Issue,Medium,TRUE,Hardware Support ram seems faulty system showing memory errors since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue previous role access needs to revoked need assistance assist.,Access,Role Change,Low,TRUE,IAM Team cumulative update failing to install windows try to work assist.,Software,Update Problem,Medium,FALSE,Application Support file access rights seem to revoked since morning thanks.,Access,Permission Issue,High,FALSE,IAM Team support team license server responding cannot validate software affecting work thanks.,Software,License Issue,High,FALSE,Application Support cannot establish remote session to server maintenance update thanks.,Network,Remote Access,Medium,FALSE,Network Support team sound card producing distorted audio output help assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support vpn working fine yesterday today connect update fix this.,Network,VPN Connection,High,TRUE,Network Support setup wizard closes unexpectedly installation afternoon thanks.,Software,Software Install,Medium,FALSE,Application Support issue remote assistance invitation working properly today need help quickly.,Network,Remote Access,High,TRUE,Network Support team getting license activation failed error code 0xc004c003 need assistance,Software,License Issue,High,FALSE,Application Support help dns cache seems corrupted need to flush need help quickly.,Network,DNS Problem,Medium,TRUE,Network Support mouse scroll wheel working anymore need assistance need help quickly.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support team power adapter connected battery charging shift fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support help display resolution cannot changed external monitor update asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support help applications cannot connect corporate proxy need assistance assist.,Network,Proxy Error,Low,FALSE,Network Support help web pages loading extremely slowly browsers since morning fix this.,Network,Internet Slow,Medium,FALSE,Network Support browsing painfully slow affecting productivity today,Network,Internet Slow,Medium,TRUE,Network Support password reset questions accepting answers try to work thanks.,Access,Password Reset,Medium,TRUE,IAM Team issue receiving password reset email inbox since yesterday thanks.,Access,Password Reset,Low,TRUE,IAM Team issue credential manager saving login information today asap.,Access,Login Failure,High,FALSE,IAM Team unsaved work lost due to unexpected application crash reboot thanks.,Software,Data Loss,Critical,FALSE,Application Support software conflict causing applications to malfunction try to work,Software,Compatibility,High,FALSE,Application Support help video conferencing app crashing meetings need assistance asap.,Software,Application Crash,High,TRUE,Application Support getting limited connectivity error wifi since morning since last week urgent.,Network,WiFi Issue,Medium,TRUE,Network Support concurrent license limit exceeded error try to work assist.,Software,License Issue,High,FALSE,Application Support memory leak causing application to consume ram reboot assist.,Software,Performance,Medium,TRUE,Application Support issue irql_not_less_or_equal blue screen error since yesterday,Hardware,Blue Screen,High,FALSE,Hardware Support issue application requiring older framework version since yesterday fix this.,Software,Compatibility,Low,FALSE,Application Support wifi password prompt keeps appearing even entering correct password need assistance assist.,Network,WiFi Issue,Medium,FALSE,Network Support monitor screen showing horizontal lines flickering since morning assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support wifi password prompt keeps appearing even entering correct password try to work asap.,Network,WiFi Issue,Medium,FALSE,Network Support support team getting error vpn server responding trying to connect remotely since last week assist.,Network,VPN Connection,High,TRUE,Network Support user account disabled due to inactivity period reboot need help quickly.,Access,Account Expired,Low,TRUE,IAM Team team display port connection working monitor reboot need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support promoted to team lead requesting elevated permissions since morning assist.,Access,Role Change,Low,FALSE,IAM Team issue irql_not_less_or_equal blue screen error since morning urgent.,Hardware,Blue Screen,High,FALSE,Hardware Support support team biometric login recognizing fingerprint help asap.,Access,Login Failure,High,TRUE,IAM Team help mouse scroll wheel working anymore need assistance assist.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support cannot access external websites due to proxy configuration issue since morning,Network,Proxy Error,Low,FALSE,Network Support team cannot see company wifi network available networks list today,Network,WiFi Issue,Medium,FALSE,Network Support license expiration affecting account access update,Access,Account Expired,Low,FALSE,IAM Team support team download speed dropped significantly since afternoon try to work,Network,Internet Slow,Medium,FALSE,Network Support support team external display showing wrong aspect ratio since morning need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support application running slow taking long time to respond need assistance asap.,Software,Performance,Medium,FALSE,Application Support mfa setup working cannot complete registration today urgent.,Access,MFA Problem,Medium,TRUE,IAM Team outbound traffic blocked specific application need help quickly.,Network,Firewall Block,Critical,FALSE,Network Support remote desktop gateway server unavailable update need help quickly.,Network,Remote Access,Low,FALSE,Network Support corporate firewall preventing software update download reboot asap.,Network,Firewall Block,Low,TRUE,Network Support video conferencing app crashing meetings urgently needed fix this.,Software,Application Crash,High,TRUE,Application Support help cannot check updates getting connection error reboot,Software,Update Problem,Medium,FALSE,Application Support team system crashing bsod multiple times today shift thanks.,Hardware,Blue Screen,High,FALSE,Hardware Support got blue screen death error code critical_process_died affecting work assist.,Hardware,Blue Screen,High,TRUE,Hardware Support issue power supply unit seems to failed need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support application setup cannot write to program files urgent.,Software,Software Install,Medium,FALSE,Application Support application running slow taking long time to respond affecting work asap.,Software,Performance,Critical,FALSE,Application Support support team laptop overheating automatically shutting affecting work urgent.,Hardware,Overheating,Medium,TRUE,Hardware Support support team license server responding cannot validate software afternoon fix this.,Software,License Issue,High,FALSE,Application Support cannot connect to corporate wireless network today,Network,WiFi Issue,Medium,FALSE,Network Support support team insufficient privileges to install software machine since morning fix this.,Access,Permission Issue,High,TRUE,IAM Team team access needed new system onboarding afternoon,Access,Access Request,Low,TRUE,IAM Team browser tabs crashing memory error urgently needed asap.,Software,Application Crash,High,TRUE,Application Support team software settings got reset need to reconfigure everything reboot asap.,Software,Configuration,Low,TRUE,Application Support help backup restoration failing critical files shift urgent.,Software,Data Loss,Critical,FALSE,Application Support backup restoration failing critical files shift urgent.,Software,Data Loss,Critical,FALSE,Application Support help bsod memory management error keeps occurring help,Hardware,Blue Screen,High,TRUE,Hardware Support cannot see company wifi network available networks list today urgent.,Network,WiFi Issue,Medium,FALSE,Network Support need help installing python required libraries today,Software,Software Install,Medium,FALSE,Application Support password reset email going to spam folder urgently needed asap.,Access,Password Reset,High,TRUE,IAM Team getting invalid username password error repeatedly since yesterday asap.,Access,Login Failure,High,FALSE,IAM Team getting installation package could opened error need assistance urgent.,Software,Software Install,Medium,TRUE,Application Support support team teamviewer connection failing timeout error urgently needed fix this.,Network,Remote Access,Medium,FALSE,Network Support team file version history showing previous versions reboot urgent.,Software,Data Loss,Critical,FALSE,Application Support support team screen flickering issue work laptop shift need help quickly.,Hardware,Laptop Issue,Medium,FALSE,Hardware Support team printer showing paper jam error paper visible urgently needed need help quickly.,Hardware,Printer Error,High,TRUE,Hardware Support team vpn connection drops every minutes frustrating since morning asap.,Network,VPN Connection,High,TRUE,Network Support system_service_exception causing windows to crash urgently needed,Hardware,Blue Screen,High,TRUE,Hardware Support issue application installation blocked windows defender firewall today assist.,Network,Firewall Block,Medium,TRUE,Network Support account validity period ended today since morning assist.,Access,Account Expired,Low,FALSE,IAM Team battery health degraded significantly need replacement since last week,Hardware,Battery Issue,Low,TRUE,Hardware Support software using much cpu making system sluggish afternoon need help quickly.,Software,Performance,Critical,FALSE,Application Support team laptop overheating automatically shutting since yesterday fix this.,Hardware,Overheating,Low,FALSE,Hardware Support help fan running full speed constantly noisy update need help quickly.,Hardware,Overheating,Medium,FALSE,Hardware Support database showing corruption errors startup affecting work thanks.,Software,Data Loss,Critical,FALSE,Application Support proxy server refusing connections port 8080 since morning thanks.,Network,Proxy Error,Low,TRUE,Network Support data corruption project files cannot open since last week need help quickly.,Software,Data Loss,Critical,FALSE,Application Support support team sso login working showing authentication error since morning need help quickly.,Access,Login Failure,High,FALSE,IAM Team user account showing locked active directory update fix this.,Access,Account Unlock,Medium,TRUE,IAM Team document showing corrupted cannot recovered since last week need help quickly.,Software,Data Loss,Critical,FALSE,Application Support accidental data deletion from shared drive help,Software,Data Loss,Critical,FALSE,Application Support mouse cursor jumping around randomly screen since morning fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support backup restoration failing critical files today,Software,Data Loss,Critical,FALSE,Application Support domain login failing trust relationship error urgently needed need help quickly.,Access,Login Failure,High,FALSE,IAM Team help network storage accessible from workstation reboot assist.,Network,Network Drive,Low,TRUE,Network Support need access to production environment deployment today assist.,Access,Access Request,Low,TRUE,IAM Team team hardware token synchronizing server since last week need help quickly.,Access,MFA Problem,Medium,FALSE,IAM Team team dns lookup taking long causing delays help need help quickly.,Network,DNS Problem,Low,TRUE,Network Support help system crashing bsod multiple times today try to work,Hardware,Blue Screen,High,FALSE,Hardware Support issue memory leak causing application to consume ram shift fix this.,Software,Performance,Low,FALSE,Application Support application setup cannot write to program files need assistance thanks.,Software,Software Install,Medium,TRUE,Application Support issue mfa push notification reaching mobile app shift thanks.,Access,MFA Problem,Medium,TRUE,IAM Team support team insufficient privileges to install software machine reboot fix this.,Access,Permission Issue,High,FALSE,IAM Team application running slow taking long time to respond need assistance,Software,Performance,Critical,FALSE,Application Support team software showing license found error startup shift need help quickly.,Software,License Issue,High,TRUE,Application Support keyboard keys working properly keys stuck today fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support laptop battery draining fast barely lasts hour since morning assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support inkjet printer recognizing ink cartridges fix this.,Hardware,Printer Error,High,FALSE,Hardware Support issue getting connection blocked firewall error message since yesterday fix this.,Network,Firewall Block,Critical,FALSE,Network Support support team laptop wifi extremely slow compared to colleagues urgently needed assist.,Network,WiFi Issue,Medium,FALSE,Network Support help legacy application running updated os need assistance,Software,Compatibility,Low,TRUE,Application Support mfa setup working cannot complete registration urgently needed,Access,MFA Problem,Medium,TRUE,IAM Team issue vpn tunnel establishment failing error code shift assist.,Network,VPN Connection,High,TRUE,Network Support getting access denied error trying to open folder urgently needed need help quickly.,Access,Permission Issue,High,FALSE,IAM Team requesting database access reporting purposes shift urgent.,Access,Access Request,Low,TRUE,IAM Team help requesting access to specific application role since yesterday fix this.,Access,Access Request,Low,FALSE,IAM Team license expiration affecting account access try to work thanks.,Access,Account Expired,High,TRUE,IAM Team team configuration file seems corrupted application start since yesterday fix this.,Software,Configuration,Low,TRUE,Application Support enterprise wifi authentication failing repeatedly since morning need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support application installation blocked windows defender firewall help need help quickly.,Network,Firewall Block,Medium,FALSE,Network Support getting invalid username password error repeatedly since last week,Access,Login Failure,High,FALSE,IAM Team temporary password working first login since yesterday,Access,Password Reset,Medium,TRUE,IAM Team issue subscription license showing expired status affecting work,Software,License Issue,High,FALSE,Application Support help laptop overheating automatically shutting urgently needed need help quickly.,Hardware,Overheating,Medium,TRUE,Hardware Support external monitor detected laptop assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support service account certificate expired today fix this.,Access,Account Expired,Medium,FALSE,IAM Team share permissions allowing write access urgently needed fix this.,Access,Permission Issue,High,FALSE,IAM Team heat sink seems clogged dust reboot assist.,Hardware,Overheating,High,TRUE,Hardware Support remote vpn access working from home network help fix this.,Network,VPN Connection,High,TRUE,Network Support memory leak causing application to consume ram shift urgent.,Software,Performance,Medium,FALSE,Application Support support team cannot connect to office desktop from home via remote desktop shift urgent.,Network,Remote Access,Critical,FALSE,Network Support irql_not_less_or_equal blue screen error need assistance,Hardware,Blue Screen,High,TRUE,Hardware Support dns cache seems corrupted need to flush since yesterday asap.,Network,DNS Problem,Medium,FALSE,Network Support adobe license showing expired even though active need assistance,Software,License Issue,High,TRUE,Application Support permission denied trying to save file to location afternoon,Access,Permission Issue,High,FALSE,IAM Team team network drive showing file explorer since last week thanks.,Network,Network Drive,Low,FALSE,Network Support photoshop crashing error applying filters urgently needed asap.,Software,Application Crash,High,TRUE,Application Support support team lost access to mfa device cannot authenticate,Access,MFA Problem,Medium,TRUE,IAM Team hdmi monitor showing signal message affecting work thanks.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help share permissions allowing write access afternoon asap.,Access,Permission Issue,High,TRUE,IAM Team got blue screen death error code critical_process_died since yesterday,Hardware,Blue Screen,High,TRUE,Hardware Support support team feature update breaking existing applications urgently needed thanks.,Software,Update Problem,Medium,FALSE,Application Support help shared drive keeps disconnecting randomly throughout day try to work need help quickly.,Network,Network Drive,Low,FALSE,Network Support network drive access extremely slow files open asap.,Network,Network Drive,Low,TRUE,Network Support receiving password reset email inbox need assistance assist.,Access,Password Reset,Medium,TRUE,IAM Team need access to production environment deployment need assistance asap.,Access,Access Request,Low,TRUE,IAM Team issue laptop making loud fan noise running hot need assistance asap.,Hardware,Laptop Issue,Critical,FALSE,Hardware Support legacy application running updated os today asap.,Software,Compatibility,High,FALSE,Application Support ram seems faulty system showing memory errors today,Hardware,Hardware Failure,Critical,FALSE,Hardware Support team installation prerequisites met error message since morning fix this.,Software,Software Install,Medium,TRUE,Application Support support team default settings causing issues need custom configuration urgently needed assist.,Software,Configuration,Low,TRUE,Application Support portable computer keyboard functioning properly update assist.,Hardware,Laptop Issue,High,FALSE,Hardware Support file access rights seem to revoked reboot,Access,Permission Issue,High,FALSE,IAM Team issue getting error network path found trying to open shared folder reboot assist.,Network,Network Drive,Low,FALSE,Network Support permission denied trying to save file to location since morning urgent.,Access,Permission Issue,High,FALSE,IAM Team keyboard keys working properly keys stuck today fix this.,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support support team mfa setup working cannot complete registration need assistance fix this.,Access,MFA Problem,Medium,FALSE,IAM Team issue sound card producing distorted audio output reboot assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support browser tabs crashing memory error try to work,Software,Application Crash,High,TRUE,Application Support support team chrome browser crashing unexpectedly multiple times afternoon urgent.,Software,Application Crash,High,TRUE,Application Support network drive showing file explorer since last week asap.,Network,Network Drive,Low,FALSE,Network Support support team excel application freezing crashing large files since last week urgent.,Software,Application Crash,High,TRUE,Application Support network throughput severely degraded today help,Network,Internet Slow,Medium,TRUE,Network Support getting license activation failed error code 0xc004c003 since morning urgent.,Software,License Issue,High,FALSE,Application Support help cpu temperature reaching dangerous levels according to monitoring shift,Hardware,Overheating,Medium,FALSE,Hardware Support temporary account access period lapsed help need help quickly.,Access,Account Expired,Medium,TRUE,IAM Team remote desktop shows black screen connection since last week fix this.,Network,Remote Access,High,FALSE,Network Support support team software install stuck 99 complete since morning thanks.,Software,Software Install,Medium,FALSE,Application Support cannot access external websites due to proxy configuration issue reboot urgent.,Network,Proxy Error,Low,TRUE,Network Support support team ventilation ports blocked causing overheating asap.,Hardware,Overheating,High,TRUE,Hardware Support receiving password reset email inbox shift asap.,Access,Password Reset,High,TRUE,IAM Team smart card authentication failing login update assist.,Access,Login Failure,High,FALSE,IAM Team support team biometric authentication failing device try to work thanks.,Access,MFA Problem,Medium,TRUE,IAM Team login session expiring immediately signing since morning thanks.,Access,Login Failure,High,FALSE,IAM Team vpn working fine yesterday today connect need help quickly.,Network,VPN Connection,High,FALSE,Network Support application freezing data processing urgently needed assist.,Software,Performance,High,TRUE,Application Support help promoted to team lead requesting elevated permissions since yesterday assist.,Access,Role Change,Low,FALSE,IAM Team team unable to change password getting policy error affecting work,Access,Password Reset,Medium,TRUE,IAM Team issue sso login working showing authentication error shift urgent.,Access,Login Failure,High,FALSE,IAM Team getting account expired message trying to login need assistance need help quickly.,Access,Account Expired,Low,FALSE,IAM Team team motherboard issue causing random system restarts try to work thanks.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support support team requesting elevated privileges software installation update asap.,Access,Access Request,Low,FALSE,IAM Team support team slow query performance database application since last week,Software,Performance,Medium,TRUE,Application Support help application freezing data processing today,Software,Performance,Low,TRUE,Application Support fan running full speed constantly noisy try to work fix this.,Hardware,Overheating,Low,TRUE,Hardware Support support team vnc viewer cannot connect to remote host need assistance asap.,Network,Remote Access,Critical,FALSE,Network Support application crashes stopped working error reboot urgent.,Software,Application Crash,High,FALSE,Application Support issue file version history showing previous versions affecting work thanks.,Software,Data Loss,Critical,FALSE,Application Support insufficient privileges to install software machine update thanks.,Access,Permission Issue,High,TRUE,IAM Team software settings got reset need to reconfigure everything update,Software,Configuration,Low,TRUE,Application Support issue laptop suddenly shut turn back help,Hardware,Laptop Issue,Medium,TRUE,Hardware Support team smart card authentication failing login update need help quickly.,Access,Login Failure,High,FALSE,IAM Team print quality poor streaks pages since yesterday assist.,Hardware,Printer Error,High,TRUE,Hardware Support need help installing python required libraries today,Software,Software Install,Medium,TRUE,Application Support chrome browser crashing unexpectedly multiple times today,Software,Application Crash,High,FALSE,Application Support getting account expired message trying to login try to work need help quickly.,Access,Account Expired,High,TRUE,IAM Team display resolution cannot changed external monitor urgently needed thanks.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop wifi extremely slow compared to colleagues help need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support ram seems faulty system showing memory errors help,Hardware,Hardware Failure,Critical,FALSE,Hardware Support help cannot check updates getting connection error affecting work fix this.,Software,Update Problem,Medium,FALSE,Application Support installation prerequisites met error message assist.,Software,Software Install,Medium,TRUE,Application Support enterprise wifi authentication failing repeatedly update fix this.,Network,WiFi Issue,Medium,TRUE,Network Support cannot connect to office desktop from home via remote desktop afternoon urgent.,Network,Remote Access,Low,TRUE,Network Support support team cannot access certain ports due to firewall restrictions today,Network,Firewall Block,Low,TRUE,Network Support issue feature update breaking existing applications since yesterday fix this.,Software,Update Problem,Medium,TRUE,Application Support license server responding cannot validate software shift,Software,License Issue,High,FALSE,Application Support sms two-factor codes delivered since morning assist.,Access,MFA Problem,Medium,FALSE,IAM Team issue password reset questions accepting answers reboot thanks.,Access,Password Reset,Critical,FALSE,IAM Team proxy server refusing connections port 8080 shift,Network,Proxy Error,Low,FALSE,Network Support getting invalid otp error even correct code today fix this.,Access,MFA Problem,Medium,TRUE,IAM Team team power adapter connected battery charging reboot thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support multi-factor authentication keeps failing repeatedly afternoon asap.,Access,MFA Problem,Medium,TRUE,IAM Team high disk usage application affecting system try to work fix this.,Software,Performance,Low,TRUE,Application Support support team hard drive making clicking noises suspect failure afternoon assist.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support getting remote computer available error today urgent.,Network,Remote Access,Critical,FALSE,Network Support teamviewer connection failing timeout error update,Network,Remote Access,Low,FALSE,Network Support print jobs getting stuck queue printing reboot,Hardware,Printer Error,High,FALSE,Hardware Support environment variables set correctly application shift assist.,Software,Configuration,Low,TRUE,Application Support requesting access to specific application role since last week asap.,Access,Access Request,Low,TRUE,IAM Team team performance degraded significantly recent update update fix this.,Software,Performance,Critical,FALSE,Application Support access required new team collaboration tools affecting work asap.,Access,Access Request,Low,FALSE,IAM Team issue insufficient privileges to install software machine asap.,Access,Permission Issue,High,FALSE,IAM Team requesting elevated privileges software installation today need help quickly.,Access,Access Request,Low,FALSE,IAM Team support team files disappeared from shared folder sync asap.,Software,Data Loss,Critical,FALSE,Application Support fan running full speed constantly noisy urgently needed urgent.,Hardware,Overheating,Medium,FALSE,Hardware Support dns server responding error browsers help need help quickly.,Network,DNS Problem,High,TRUE,Network Support photoshop crashing error applying filters shift assist.,Software,Application Crash,High,FALSE,Application Support mapped network drive showing disconnected since last week urgent.,Network,Network Drive,Low,FALSE,Network Support application installation blocked windows defender firewall shift asap.,Network,Firewall Block,Medium,FALSE,Network Support team software settings got reset need to reconfigure everything today urgent.,Software,Configuration,Low,TRUE,Application Support help bypass proxy settings working internal sites assist.,Network,Proxy Error,Low,TRUE,Network Support account locked multiple failed login attempts afternoon assist.,Access,Account Unlock,Medium,TRUE,IAM Team getting printer found error trying to print shift thanks.,Hardware,Printer Error,High,TRUE,Hardware Support single sign-on redirect loop preventing access since morning thanks.,Access,Login Failure,High,FALSE,IAM Team acl permissions need to updated access since last week need help quickly.,Access,Permission Issue,High,TRUE,IAM Team program designed version windows since last week,Software,Compatibility,Low,FALSE,Application Support support team receiving password reset email inbox reboot thanks.,Access,Password Reset,Low,TRUE,IAM Team laptop shuts immediately unplugged need assistance thanks.,Hardware,Battery Issue,Low,FALSE,Hardware Support slow query performance database application affecting work need help quickly.,Software,Performance,Critical,FALSE,Application Support unable to save files to team network drive urgently needed need help quickly.,Network,Network Drive,Low,FALSE,Network Support windows crashed kernel_security_check_failure error try to work,Hardware,Blue Screen,High,FALSE,Hardware Support teamviewer connection failing timeout error assist.,Network,Remote Access,Low,FALSE,Network Support requesting elevated privileges software installation need assistance,Access,Access Request,Low,FALSE,IAM Team software using much cpu making system sluggish since morning urgent.,Software,Performance,Medium,FALSE,Application Support help document showing corrupted cannot recovered since morning thanks.,Software,Data Loss,Critical,FALSE,Application Support feature update breaking existing applications shift need help quickly.,Software,Update Problem,Medium,FALSE,Application Support issue mouse cursor jumping around randomly screen since yesterday assist.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support mfa setup working cannot complete registration since morning assist.,Access,MFA Problem,Medium,TRUE,IAM Team internet keeps buffering important client calls since morning,Network,Internet Slow,Medium,FALSE,Network Support laptop wifi extremely slow compared to colleagues asap.,Network,WiFi Issue,Medium,TRUE,Network Support help account locked message appearing login screen reboot,Access,Account Unlock,Medium,TRUE,IAM Team update history showing failed installations need assistance,Software,Update Problem,Medium,TRUE,Application Support issue trial version expired license purchased shift fix this.,Software,License Issue,High,FALSE,Application Support excel application freezing crashing large files afternoon need help quickly.,Software,Application Crash,High,TRUE,Application Support network printer responding to print commands asap.,Hardware,Printer Error,High,FALSE,Hardware Support cannot access external websites due to proxy configuration issue need assistance need help quickly.,Network,Proxy Error,Low,FALSE,Network Support display resolution cannot changed external monitor update,Hardware,Monitor Problem,Medium,TRUE,Hardware Support help corporate proxy blocking legitimate business websites shift need help quickly.,Network,Proxy Error,Low,FALSE,Network Support help power adapter connected battery charging reboot,Hardware,Battery Issue,Low,FALSE,Hardware Support help setup wizard closes unexpectedly installation today thanks.,Software,Software Install,Medium,FALSE,Application Support photoshop crashing error applying filters update asap.,Software,Application Crash,High,FALSE,Application Support team wifi password prompt keeps appearing even entering correct password since morning thanks.,Network,WiFi Issue,Medium,TRUE,Network Support power adapter connected battery charging affecting work,Hardware,Battery Issue,Low,FALSE,Hardware Support second monitor keeps going black every minutes since morning need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support hdmi monitor showing signal message since morning need help quickly.,Hardware,Monitor Problem,Medium,TRUE,Hardware Support issue network drive showing file explorer shift urgent.,Network,Network Drive,Low,FALSE,Network Support issue share permissions allowing write access urgently needed fix this.,Access,Permission Issue,High,FALSE,IAM Team blue screen appearing randomly different error codes since morning asap.,Hardware,Blue Screen,High,FALSE,Hardware Support support team remote desktop shows black screen connection help assist.,Network,Remote Access,High,TRUE,Network Support ui laggy unresponsive usage reboot fix this.,Software,Performance,Low,TRUE,Application Support screen flickering issue work laptop today asap.,Hardware,Laptop Issue,Low,TRUE,Hardware Support team firewall rules seem to changed blocking legitimate traffic fix this.,Network,Firewall Block,Medium,FALSE,Network Support cumulative update failing to install windows update,Software,Update Problem,Medium,TRUE,Application Support sound card producing distorted audio output afternoon urgent.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support account locked multiple failed login attempts afternoon thanks.,Access,Account Unlock,Medium,TRUE,IAM Team credential manager saving login information help,Access,Login Failure,High,FALSE,IAM Team setup wizard closes unexpectedly installation reboot,Software,Software Install,Medium,TRUE,Application Support team ventilation ports blocked causing overheating reboot need help quickly.,Hardware,Overheating,Low,TRUE,Hardware Support support team forgot password cannot login to account asap.,Access,Password Reset,High,FALSE,IAM Team issue wireless printer connecting to network help assist.,Hardware,Printer Error,High,TRUE,Hardware Support team cannot see company wifi network available networks list reboot assist.,Network,WiFi Issue,Medium,TRUE,Network Support outlook keeps crashing try to open emails help urgent.,Software,Application Crash,High,FALSE,Application Support firewall exception rule working expected since last week,Network,Firewall Block,Low,FALSE,Network Support team word document causing application to freeze since morning assist.,Software,Application Crash,High,FALSE,Application Support help internet keeps buffering important client calls today,Network,Internet Slow,Medium,FALSE,Network Support credential manager saving login information reboot urgent.,Access,Login Failure,High,FALSE,IAM Team team volume license key blocked software vendor update urgent.,Software,License Issue,High,FALSE,Application Support receiving otp registered mobile number since yesterday thanks.,Access,MFA Problem,Medium,TRUE,IAM Team issue role-based security groups need updating affecting work,Access,Role Change,Low,FALSE,IAM Team inbound connection blocked host firewall need assistance need help quickly.,Network,Firewall Block,Low,TRUE,Network Support license expiration affecting account access reboot thanks.,Access,Account Expired,Medium,FALSE,IAM Team issue internet speed slow today pages taking forever to load need assistance thanks.,Network,Internet Slow,Medium,FALSE,Network Support environment variables set correctly application urgently needed fix this.,Software,Configuration,Low,TRUE,Application Support unsaved work lost due to unexpected application crash affecting work fix this.,Software,Data Loss,Critical,FALSE,Application Support account status showing expired system update,Access,Account Unlock,Medium,TRUE,IAM Team help floating license available seats occupied try to work assist.,Software,License Issue,High,FALSE,Application Support monitor screen showing horizontal lines flickering today assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot login to system even correct credentials afternoon need help quickly.,Access,Login Failure,High,FALSE,IAM Team team ventilation ports blocked causing overheating update urgent.,Hardware,Overheating,Low,FALSE,Hardware Support help printer showing offline status even though powered help thanks.,Hardware,Printer Error,High,FALSE,Hardware Support help environment variables set correctly application afternoon assist.,Software,Configuration,Low,TRUE,Application Support issue wifi shows connected internet access device try to work urgent.,Network,WiFi Issue,Medium,TRUE,Network Support need to reset password expired today update,Access,Password Reset,High,TRUE,IAM Team help mouse cursor jumping around randomly screen update,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support sound card producing distorted audio output since morning need help quickly.,Hardware,Hardware Failure,Critical,FALSE,Hardware Support network printer responding to print commands today,Hardware,Printer Error,High,TRUE,Hardware Support application taking forever to load initialize need help quickly.,Software,Performance,Low,TRUE,Application Support corporate vpn disconnecting frequently calls update assist.,Network,VPN Connection,High,TRUE,Network Support team application freezing data processing since yesterday assist.,Software,Performance,High,TRUE,Application Support ssd detected bios possible drive failure since morning,Hardware,Hardware Failure,Critical,FALSE,Hardware Support issue need help configuring email client settings correctly try to work,Software,Configuration,Low,FALSE,Application Support update installation failed rolling back changes since morning fix this.,Software,Update Problem,Medium,FALSE,Application Support help group policy restricting application execution affecting work need help quickly.,Access,Permission Issue,High,TRUE,IAM Team update installation failed rolling back changes afternoon,Software,Update Problem,Medium,TRUE,Application Support issue permission to access required shared drive reboot fix this.,Access,Permission Issue,High,FALSE,IAM Team team memory leak causing application to consume ram since yesterday,Software,Performance,Medium,FALSE,Application Support cooling fan making grinding noise afternoon fix this.,Hardware,Overheating,Low,FALSE,Hardware Support power adapter connected battery charging try to work asap.,Hardware,Battery Issue,Low,FALSE,Hardware Support software deployment package corrupted download help thanks.,Software,Software Install,Medium,TRUE,Application Support issue cannot access external websites due to proxy configuration issue since morning urgent.,Network,Proxy Error,Low,FALSE,Network Support support team promoted to team lead requesting elevated permissions today assist.,Access,Role Change,Low,FALSE,IAM Team website names resolving to use ip addresses afternoon,Network,DNS Problem,Low,FALSE,Network Support insufficient privileges to install software machine shift thanks.,Access,Permission Issue,High,FALSE,IAM Team software settings got reset need to reconfigure everything since last week asap.,Software,Configuration,Low,TRUE,Application Support need help configuring email client settings correctly afternoon need help quickly.,Software,Configuration,Low,TRUE,Application Support application setup cannot write to program files afternoon need help quickly.,Software,Software Install,Medium,TRUE,Application Support getting installation package could opened error today asap.,Software,Software Install,Medium,TRUE,Application Support dual monitor setup stopped working update reboot assist.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support cannot connect to corporate wireless network reboot asap.,Network,WiFi Issue,Medium,TRUE,Network Support document showing corrupted cannot recovered afternoon need help quickly.,Software,Data Loss,Critical,FALSE,Application Support software using much cpu making system sluggish help assist.,Software,Performance,Critical,FALSE,Application Support support team account locked multiple failed login attempts urgently needed need help quickly.,Access,Account Unlock,Medium,TRUE,IAM Team issue getting proxy authentication required popup repeatedly thanks.,Network,Proxy Error,Low,TRUE,Network Support issue print quality poor streaks pages reboot assist.,Hardware,Printer Error,High,FALSE,Hardware Support help update history showing failed installations urgently needed thanks.,Software,Update Problem,Medium,FALSE,Application Support network drive showing file explorer help fix this.,Network,Network Drive,Low,FALSE,Network Support file version history showing previous versions afternoon assist.,Software,Data Loss,Critical,FALSE,Application Support issue corporate firewall preventing software update download today thanks.,Network,Firewall Block,Low,TRUE,Network Support application freezing data processing since morning asap.,Software,Performance,Low,TRUE,Application Support issue user account showing locked active directory affecting work,Access,Account Unlock,Medium,TRUE,IAM Team enterprise wifi authentication failing repeatedly help,Network,WiFi Issue,Medium,FALSE,Network Support team getting error vpn server responding trying to connect remotely need assistance,Network,VPN Connection,High,TRUE,Network Support issue accidental data deletion from shared drive since morning fix this.,Software,Data Loss,Critical,FALSE,Application Support internet connection timing frequently reboot assist.,Network,Internet Slow,Medium,FALSE,Network Support corporate firewall preventing software update download shift asap.,Network,Firewall Block,High,TRUE,Network Support issue powerpoint closing unexpectedly presentation urgently needed need help quickly.,Software,Application Crash,High,FALSE,Application Support login page keeps redirecting back to login screen reboot urgent.,Access,Login Failure,High,TRUE,IAM Team battery calibration seems incorrect try to work fix this.,Hardware,Battery Issue,Low,TRUE,Hardware Support team mfa setup working cannot complete registration help need help quickly.,Access,MFA Problem,Medium,TRUE,IAM Team trial version expired license purchased urgent.,Software,License Issue,High,TRUE,Application Support getting stuck update loop keeps restarting reboot urgent.,Software,Update Problem,Medium,TRUE,Application Support support team network storage accessible from workstation afternoon need help quickly.,Network,Network Drive,Low,TRUE,Network Support high disk usage application affecting system shift need help quickly.,Software,Performance,High,FALSE,Application Support support team windows update keeps failing error 0x80070002 urgently needed need help quickly.,Software,Update Problem,Medium,TRUE,Application Support remote vpn access working from home network since yesterday asap.,Network,VPN Connection,High,TRUE,Network Support team need vpn access to work remotely from home assist.,Access,Access Request,Low,FALSE,IAM Team issue vpn tunnel establishment failing error code update,Network,VPN Connection,High,TRUE,Network Support proxy server refusing connections port 8080 urgent.,Network,Proxy Error,Low,TRUE,Network Support support team laptop suddenly shut turn back affecting work need help quickly.,Hardware,Laptop Issue,Low,FALSE,Hardware Support battery calibration seems incorrect shift fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support help application running slow taking long time to respond urgent.,Software,Performance,Low,TRUE,Application Support sso login working showing authentication error reboot assist.,Access,Login Failure,High,TRUE,IAM Team issue cannot install new software package getting error 1603 help,Software,Software Install,Medium,FALSE,Application Support issue authenticator app generating valid codes need assistance fix this.,Access,MFA Problem,Medium,TRUE,IAM Team help license server responding cannot validate software try to work,Software,License Issue,High,FALSE,Application Support team configuration file seems corrupted application start today thanks.,Software,Configuration,Low,TRUE,Application Support registry settings need to modified app urgently needed,Software,Configuration,Low,FALSE,Application Support permission to access required shared drive update,Access,Permission Issue,High,FALSE,IAM Team xml config file syntax error preventing startup affecting work,Software,Configuration,Low,TRUE,Application Support accidental data deletion from shared drive update thanks.,Software,Data Loss,Critical,FALSE,Application Support help shared folder permissions seem to changed since yesterday thanks.,Network,Network Drive,Low,FALSE,Network Support help download speed dropped significantly since afternoon since last week urgent.,Network,Internet Slow,Medium,FALSE,Network Support application requiring older framework version need assistance need help quickly.,Software,Compatibility,High,FALSE,Application Support keyboard typing wrong characters keys urgently needed,Hardware,Keyboard/Mouse,Low,TRUE,Hardware Support teams application keeps closing randomly since last week urgent.,Software,Application Crash,High,FALSE,Application Support issue proxy settings application need to configured today,Software,Configuration,Low,FALSE,Application Support receiving otp registered mobile number need assistance thanks.,Access,MFA Problem,Medium,FALSE,IAM Team issue display port connection working monitor affecting work asap.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support issue wifi signal strength weak desk location since morning fix this.,Network,WiFi Issue,Medium,TRUE,Network Support team installation prerequisites met error message urgently needed asap.,Software,Software Install,Medium,TRUE,Application Support rdp connection refused remote computer try to work need help quickly.,Network,Remote Access,Low,FALSE,Network Support ventilation ports blocked causing overheating need assistance fix this.,Hardware,Overheating,Low,FALSE,Hardware Support browser showing proxy server connection error since yesterday,Network,Proxy Error,Low,FALSE,Network Support laptop charging battery icon shows red help assist.,Hardware,Battery Issue,Low,TRUE,Hardware Support team notebook battery swelling visible case afternoon,Hardware,Battery Issue,Low,TRUE,Hardware Support support team previous role access needs to revoked need assistance,Access,Role Change,Low,FALSE,IAM Team requesting database access reporting purposes reboot,Access,Access Request,Low,TRUE,IAM Team cisco anyconnect vpn stuck connecting status shift asap.,Network,VPN Connection,High,TRUE,Network Support issue acl permissions need to updated access need assistance thanks.,Access,Permission Issue,High,FALSE,IAM Team dns lookup taking long causing delays try to work,Network,DNS Problem,Low,TRUE,Network Support help password change required form submitting today asap.,Access,Password Reset,Low,TRUE,IAM Team domain login failing trust relationship error since morning,Access,Login Failure,High,TRUE,IAM Team corporate vpn disconnecting frequently calls affecting work,Network,VPN Connection,High,TRUE,Network Support remote desktop gateway server unavailable urgent.,Network,Remote Access,High,TRUE,Network Support issue subscription license showing expired status reboot fix this.,Software,License Issue,High,FALSE,Application Support adobe license showing expired even though active update,Software,License Issue,High,TRUE,Application Support ini configuration file incorrect parameters try to work asap.,Software,Configuration,Low,TRUE,Application Support position change affecting system authorizations help fix this.,Access,Role Change,Low,FALSE,IAM Team unable to establish secure connection to corporate vpn afternoon assist.,Network,VPN Connection,High,TRUE,Network Support cannot access account showing authentication failure since morning,Access,Account Unlock,Medium,TRUE,IAM Team support team external display showing wrong aspect ratio need assistance,Hardware,Monitor Problem,Medium,FALSE,Hardware Support internal dns records updating properly since yesterday fix this.,Network,DNS Problem,High,FALSE,Network Support page_fault_in_nonpaged_area system crash affecting work assist.,Hardware,Blue Screen,High,FALSE,Hardware Support requesting shared mailbox access team since morning need help quickly.,Access,Access Request,Low,TRUE,IAM Team laptop shuts immediately unplugged help,Hardware,Battery Issue,Low,TRUE,Hardware Support team application setup cannot write to program files since morning thanks.,Software,Software Install,Medium,FALSE,Application Support wireless connection dropping randomly throughout day shift need help quickly.,Network,WiFi Issue,Medium,FALSE,Network Support temporary assignment needs additional access need assistance need help quickly.,Access,Role Change,Low,TRUE,IAM Team help laptop charging battery icon shows red update fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support corporate vpn disconnecting frequently calls since yesterday,Network,VPN Connection,High,FALSE,Network Support software install stuck 99 complete urgently needed urgent.,Software,Software Install,Medium,TRUE,Application Support support team display resolution cannot changed external monitor afternoon fix this.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support laptop shuts immediately unplugged help fix this.,Hardware,Battery Issue,Low,FALSE,Hardware Support document showing corrupted cannot recovered update asap.,Software,Data Loss,Critical,FALSE,Application Support domain account disabled administrator affecting work assist.,Access,Account Unlock,Medium,TRUE,IAM Team team system thermal warning appearing frequently urgently needed urgent.,Hardware,Overheating,High,FALSE,Hardware Support remote vpn access working from home network affecting work,Network,VPN Connection,High,TRUE,Network Support cannot access certain ports due to firewall restrictions affecting work thanks.,Network,Firewall Block,Critical,FALSE,Network Support issue unsaved work lost due to unexpected application crash since morning,Software,Data Loss,Critical,FALSE,Application Support corporate proxy blocking legitimate business websites try to work urgent.,Network,Proxy Error,Low,FALSE,Network Support service account certificate expired try to work,Access,Account Expired,Low,FALSE,IAM Team latest patch causing compatibility issues software since last week assist.,Software,Update Problem,Medium,FALSE,Application Support mouse buttons responding to clicks since last week asap.,Hardware,Keyboard/Mouse,Low,FALSE,Hardware Support domain login failing trust relationship error need assistance,Access,Login Failure,High,FALSE,IAM Team mfa push notification reaching mobile app need assistance assist.,Access,MFA Problem,Medium,TRUE,IAM Team cannot connect to office desktop from home via remote desktop afternoon need help quickly.,Network,Remote Access,Low,TRUE,Network Support team dual monitor setup stopped working update urgently needed need help quickly.,Hardware,Monitor Problem,Medium,FALSE,Hardware Support shared folder permissions seem to changed update assist.,Network,Network Drive,Low,FALSE,Network Support requesting access to specific application role since yesterday urgent.,Access,Access Request,Low,TRUE,IAM Team help software using much cpu making system sluggish since morning urgent.,Software,Performance,Critical,FALSE,Application Support browser extension incompatible current chrome version since yesterday asap.,Software,Compatibility,Medium,FALSE,Application Support