Hi @codeananyagupta! :raised_hands:

Thank you for your interest and enthusiasm in contributing to **HELPDESK.AI** under GSSoC 2026! :rocket:

I have officially assigned you to this issue! Adding Ticket Export to PDF and CSV for the Admin Dashboard is a very valuable feature for our enterprise users.

### Technical Implementation Steps:
1. **PDF Export**: Use a library like `jsPDF` or `react-pdf` to generate a styled ticket report PDF client-side.
2. **CSV Export**: Implement a utility that converts the tickets array to a CSV string and triggers a browser download.
3. **Admin Dashboard Integration**: Add Export buttons to the Admin Dashboard toolbar with appropriate icons.
4. **Column Selection**: Allow admins to optionally select which fields to include in the export.
5. **Branch Rule**: Ensure all your commits target the `gssoc` branch, **NOT** `main`.

Here is the mandatory onboarding process to get dashboard and testing access:

1. **Go to the Deployed Website (not local)**: https://helpdeskaiv1.vercel.app/
2. **Sign In**: Click on the **Sign In** option.
3. **Create Account**: Click on **Create Account**.
4. **Select Company**: Select **Ritesh Private Limited Company** as your organization.
5. **Verify and Reach Out**: After verifying your email, reach out to Ritesh via WhatsApp, preferably by email at `bonthalamadhavi1@gmail.com`, or right here in this GitHub issue.
6. **Access Approved**: Ritesh will add your username to the system so you can test the application.

### :star: Project Support and Networking Campaign
Please take 30 seconds to support the project and connect:
1. **Star this repository**: [Star here](https://github.com/ritesh-1918/HELPDESK.AI)
2. **Fork this repository**: [Fork here](https://github.com/ritesh-1918/HELPDESK.AI/fork)
3. **Follow @ritesh-1918 on GitHub**: [Follow here](https://github.com/ritesh-1918)
4. **Connect on LinkedIn**: [Connect on LinkedIn](https://www.linkedin.com/in/ritesh1908/)
5. **Reach out via Email**: `bonthalamadhavi1@gmail.com`

Looking forward to your contribution! Happy coding! :rocket::computer: