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Update app.py
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app.py
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import
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import joblib
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import pandas as pd
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from PIL import Image
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try:
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input_data = {
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"Age": age,
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"Gender_Male": 1 if gender == "Male" else 0,
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"Gender_Female": 1 if gender == "Female" else 0,
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"Usage Frequency": usage_frequency,
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"Support Calls": support_calls,
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"Contract Length_Monthly": 1 if contract_length == "Monthly" else 0,
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"Contract Length_Quarterly": 1 if contract_length == "Quarterly" else 0,
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"Contract Length_Annual": 1 if contract_length == "Annual" else 0,
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"Payment Delay": payment_delay,
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"Last Interaction": last_interaction,
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"Total Spend": total_spend,
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"Tenure": tenure,
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"Subscription Type_Basic": 1 if subscription_type == "Basic" else 0,
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"Subscription Type_Premium": 1 if subscription_type == "Premium" else 0,
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"Subscription Type_Standard": 1 if subscription_type == "Standard" else 0,
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}
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input_df = pd.DataFrame([input_data])
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gr.Slider(0, 30, value=15, label="Payment Delay"),
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gr.Slider(1, 30, value=15, label="Last Interaction (days ago)"),
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gr.Slider(100, 1000, value=620, label="Total Spend"),
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gr.Dropdown(["Premium", "Standard", "Basic"], value="Standard", label="Subscription Type"),
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gr.Dropdown(["Monthly", "Quarterly", "Annual"], value="Annual", label="Contract Length")
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]
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import streamlit as st
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import joblib
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import pandas as pd
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from PIL import Image
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# Load the model and image
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@st.cache_resource
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def load_model():
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return joblib.load("best_model.pkl")
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@st.cache_data
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def load_roc_image():
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return Image.open("roc_curve_rf_tuned.png")
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try:
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best_model = load_model()
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roc_img = load_roc_image()
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except Exception as e:
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st.error(f"Error loading model or image: {str(e)}")
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st.stop()
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# App title and description
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st.title("Customer Churn Prediction")
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st.write("Enter customer information to predict likelihood of churn")
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# Create two columns for inputs
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col1, col2 = st.columns(2)
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with col1:
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age = st.slider("Age", min_value=18, max_value=100, value=40)
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gender = st.selectbox("Gender", options=["Male", "Female"])
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tenure = st.slider("Tenure (months)", min_value=1, max_value=60, value=30)
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usage_frequency = st.slider("Usage Frequency", min_value=1, max_value=30, value=15)
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support_calls = st.slider("Support Calls", min_value=0, max_value=10, value=4)
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with col2:
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payment_delay = st.slider("Payment Delay", min_value=0, max_value=30, value=15)
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last_interaction = st.slider("Last Interaction (days ago)", min_value=1, max_value=30, value=15)
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total_spend = st.slider("Total Spend", min_value=100, max_value=1000, value=620)
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subscription_type = st.selectbox("Subscription Type", options=["Premium", "Standard", "Basic"])
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contract_length = st.selectbox("Contract Length", options=["Monthly", "Quarterly", "Annual"])
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# Prediction function
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def make_prediction():
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input_data = {
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"Age": age,
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"Gender_Male": 1 if gender == "Male" else 0,
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"Gender_Female": 1 if gender == "Female" else 0,
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"Usage Frequency": usage_frequency,
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"Support Calls": support_calls,
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"Contract Length_Monthly": 1 if contract_length == "Monthly" else 0,
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"Contract Length_Quarterly": 1 if contract_length == "Quarterly" else 0,
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"Contract Length_Annual": 1 if contract_length == "Annual" else 0,
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"Payment Delay": payment_delay,
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"Last Interaction": last_interaction,
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"Total Spend": total_spend,
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"Tenure": tenure,
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"Subscription Type_Basic": 1 if subscription_type == "Basic" else 0,
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"Subscription Type_Premium": 1 if subscription_type == "Premium" else 0,
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"Subscription Type_Standard": 1 if subscription_type == "Standard" else 0,
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}
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input_df = pd.DataFrame([input_data])
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# Predict churn and probability
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prediction = best_model.predict(input_df)
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prediction_proba = best_model.predict_proba(input_df)[:, 1]
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return prediction[0], prediction_proba[0]
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# Make prediction when button is clicked
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if st.button("Predict Churn"):
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try:
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prediction, probability = make_prediction()
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# Display results
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st.header("Prediction Results")
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# Create three columns for results
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col1, col2, col3 = st.columns(3)
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with col1:
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st.metric("Churn Prediction", "Yes" if prediction == 1 else "No")
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with col2:
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st.metric("Churn Probability", f"{probability:.2f}")
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with col3:
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risk_level = "High" if probability > 0.7 else ("Medium" if probability > 0.4 else "Low")
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st.metric("Risk Level", risk_level)
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# Display ROC curve
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st.subheader("Model ROC Curve")
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st.image(roc_img, caption="ROC Curve for Random Forest Model")
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except Exception as e:
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st.error(f"Error making prediction: {str(e)}")
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