AI ORCHESTRATION

Generative + Agentic AI
via Timestamps

Raw Stream
ASR generates timestamped tokens & structured JSON traces.
LLM Context
Generative model maps intent to spans & extracts entities.
Agent Action
System triggers APIs or retrieves docs based on intent.

Grounded Summaries

Generate summaries with clickable citations that jump to exact audio timestamps.

[01:24] "Project deadline..."

Intent Extraction

Detect user intent per sentence span to trigger specific backend workflows.

Intent: BOOK_TICKET (0.98)

RAG Retrieval

Retrieve context from documents only when specific keywords appear in speech.

Query: "Q3 Financials"

Auto-Fulfillment

Example: Support call analysis automatically drafts a follow-up email ticket.

Action: draft_email(ctx)