shivam-1706 commited on
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Update src/streamlit_app.py

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  1. src/streamlit_app.py +94 -139
src/streamlit_app.py CHANGED
@@ -18,112 +18,128 @@ st.markdown("**5-Class Amazon Review Sentiment Analysis + AI-Generated Customer
18
  st.markdown("*Powered by DistilBERT & GitHub Models API*")
19
  st.markdown("---")
20
 
21
- # Sidebar for API configuration
22
- st.sidebar.header("πŸ”‘ API Configuration")
23
- github_token = st.sidebar.text_input(
24
- "GitHub Models API Token:",
25
- type="password",
26
- help="Get your free token from GitHub Models marketplace"
27
- )
28
 
29
- if not github_token:
30
- st.sidebar.warning("⚠️ Enter GitHub token to enable AI responses!")
 
 
 
 
 
 
 
 
 
 
31
 
32
  # Load model
33
  @st.cache_resource
34
  def load_sentiment_model():
35
- """Load the fine-tuned DistilBERT model"""
36
  try:
37
- # Replace with your actual model path from Hugging Face Hub
38
- model_name = "shivam-1706/distilbert-amazon-sentiment/distilbert-amazon-sentiment" # UPDATE THIS
 
 
 
 
 
 
 
 
 
 
39
 
40
  return pipeline(
41
  "text-classification",
42
- model=model_name,
43
- tokenizer=model_name,
44
  return_all_scores=True,
45
  device=0 if torch.cuda.is_available() else -1
46
  )
47
  except Exception as e:
48
- st.error(f"Error loading model: {str(e)}")
49
- # Fallback to a generic model
50
  return pipeline(
51
  "text-classification",
52
  model="cardiffnlp/twitter-roberta-base-sentiment-latest",
53
  return_all_scores=True
54
  )
55
 
56
- def load_llm_client(token):
57
- """Initialize GitHub Models client"""
58
- if not token:
59
- return None
60
- try:
61
- return OpenAI(
62
- api_key=token,
63
- base_url="https://models.inference.ai.azure.com/"
64
- )
65
- except Exception as e:
66
- st.error(f"Failed to initialize LLM client: {str(e)}")
67
- return None
68
-
69
  # Load models
70
  with st.spinner("Loading DistilBERT model..."):
71
  sentiment_pipeline = load_sentiment_model()
72
- st.success("βœ… Model loaded successfully!")
73
 
74
- # Initialize LLM client
75
- llm_client = None
76
- if github_token:
77
- llm_client = load_llm_client(github_token)
78
- if llm_client:
79
- st.sidebar.success("βœ… GitHub Models API connected!")
80
 
81
  def predict_sentiment_enhanced(text):
82
- """Enhanced sentiment prediction with confidence scores for 5 classes"""
83
  if not text.strip():
84
- return "Average", 0.20, {}
 
 
 
 
 
 
85
 
86
  try:
87
- # Get predictions
88
  results = sentiment_pipeline(text)
89
  if isinstance(results[0], list):
90
  results = results[0]
91
 
92
- best_result = max(results, key=lambda x: x['score'])
93
-
94
- # Map labels to readable format
95
  label_map = {
96
  'LABEL_0': 'Very Bad',
97
  'LABEL_1': 'Bad',
98
  'LABEL_2': 'Average',
99
  'LABEL_3': 'Good',
100
- 'LABEL_4': 'Very Good',
101
- 'NEGATIVE': 'Bad',
102
- 'NEUTRAL': 'Average',
103
- 'POSITIVE': 'Good'
104
  }
105
 
106
- sentiment = label_map.get(best_result['label'], best_result['label'])
107
- confidence = best_result['score']
108
-
109
- # Get all scores
110
- all_scores = {}
111
- for result in results:
112
- mapped_label = label_map.get(result['label'], result['label'])
113
- all_scores[mapped_label] = result['score']
 
 
 
 
114
 
115
- return sentiment, confidence, all_scores
 
 
 
 
 
 
 
 
 
 
 
 
 
116
 
117
  except Exception as e:
118
  st.error(f"Error in prediction: {str(e)}")
119
- return "Average", 0.5, {"Average": 0.5}
120
 
121
  def generate_llm_response(review_text, sentiment):
122
- """Generate AI-powered customer support response"""
123
  if not llm_client:
124
- return "⚠️ GitHub API token required for AI response generation."
125
 
126
- # Enhanced prompts for different sentiment levels
127
  prompts = {
128
  'Very Bad': f"""You are a professional customer service manager. A customer left this review: "{review_text}"
129
 
@@ -192,7 +208,6 @@ Response:"""
192
  )
193
  return response.choices[0].message.content.strip()
194
  except Exception as e:
195
- # Fallback responses
196
  fallbacks = {
197
  'Very Bad': "We sincerely apologize for this disappointing experience. Please contact our customer support immediately so we can arrange a full refund or replacement.",
198
  'Bad': "Thank you for bringing these concerns to our attention. We'd like to work together to find a solution that meets your needs.",
@@ -246,9 +261,12 @@ with col2:
246
  st.progress(confidence)
247
  st.caption(f"Confidence: {confidence:.2%}")
248
 
249
- # Show all predictions
250
- st.subheader("🎯 All Predictions")
251
- for class_name, score in sorted(all_scores.items(), key=lambda x: x[1], reverse=True):
 
 
 
252
  emoji_display = emoji_map.get(class_name, '😐')
253
  st.write(f"{emoji_display} {class_name}: {score:.1%}")
254
 
@@ -258,83 +276,20 @@ with col2:
258
  ai_response = generate_llm_response(review_text, sentiment)
259
 
260
  st.subheader("πŸ€– AI Customer Support Response")
261
- if ai_response.startswith("⚠️"):
262
- st.warning(ai_response)
263
- else:
264
- st.info(ai_response)
265
-
266
- # Show strategy
267
- strategies = {
268
- 'Very Bad': "πŸ†˜ Crisis Management: Immediate resolution",
269
- 'Bad': "πŸ”§ Problem Resolution: Solutions & improvements",
270
- 'Average': "βš–οΈ Balanced: Acknowledge & enhance",
271
- 'Good': "πŸ‘ Appreciation: Maintain quality",
272
- 'Very Good': "πŸŽ‰ Celebration: Encourage sharing"
273
- }
274
- st.caption(f"**Strategy:** {strategies.get(sentiment, 'βš–οΈ Balanced')}")
275
 
276
  elif analyze_button and not review_text.strip():
277
  st.warning("⚠️ Please enter a review to analyze!")
278
 
279
- # Examples section
280
- st.markdown("---")
281
- st.subheader("πŸ’‘ Try These Examples")
282
-
283
- examples = [
284
- "This product completely broke on the first day! Terrible quality and customer service was unhelpful.",
285
- "The product works but has some issues. Build quality could be better and delivery took longer than expected.",
286
- "Decent product overall. Does what it's supposed to do but nothing exceptional. Good value for the price.",
287
- "Really happy with this purchase! Good quality, fast delivery, and works perfectly. Would recommend.",
288
- "Outstanding product! Exceeded all my expectations. Amazing quality, perfect packaging, incredible service!"
289
- ]
290
-
291
- cols = st.columns(5)
292
- sentiments = ['Very Bad', 'Bad', 'Average', 'Good', 'Very Good']
293
- emojis = ['😑', '😞', '😐', '😊', '🀩']
294
-
295
- for i, (example, sentiment, emoji) in enumerate(zip(examples, sentiments, emojis)):
296
- with cols[i]:
297
- if st.button(f"{emoji} {sentiment}", key=f"ex_{i}"):
298
- st.session_state.example_review = example
299
-
300
- if 'example_review' in st.session_state:
301
- st.text_area("Selected example:", value=st.session_state.example_review, key="example_display")
302
-
303
- # Instructions
304
- st.markdown("---")
305
- st.subheader("πŸ“‹ How to Use")
306
-
307
- col_a, col_b = st.columns(2)
308
-
309
- with col_a:
310
- st.markdown("""
311
- **πŸ”§ Setup:**
312
- 1. Get free GitHub Models API token
313
- 2. Enter token in sidebar
314
- 3. Start analyzing reviews!
315
-
316
- **🎯 Features:**
317
- - 5-class sentiment analysis
318
- - Confidence scores for all classes
319
- - Professional AI responses
320
- - Solution-oriented strategies
321
- """)
322
-
323
- with col_b:
324
- st.markdown("""
325
- **πŸ’Ό Business Use Cases:**
326
- - Customer service automation
327
- - Review response generation
328
- - Quality assurance monitoring
329
- - Brand reputation management
330
-
331
- **πŸš€ Model Info:**
332
- - Based on DistilBERT
333
- - 92%+ accuracy on reviews
334
- - Real-time processing
335
- - Memory efficient
336
- """)
337
-
338
- # Footer
339
- st.markdown("---")
340
- st.caption("Built with Streamlit β€’ Powered by DistilBERT & GitHub Models β€’ Deployed on Hugging Face Spaces")
 
18
  st.markdown("*Powered by DistilBERT & GitHub Models API*")
19
  st.markdown("---")
20
 
21
+ # HARDCODE YOUR GITHUB API KEY HERE
22
+ GITHUB_TOKEN = "your_actual_github_api_key_here" # REPLACE WITH YOUR REAL KEY
 
 
 
 
 
23
 
24
+ # Initialize LLM client with your key
25
+ @st.cache_resource
26
+ def load_llm_client():
27
+ """Initialize GitHub Models client with hardcoded key"""
28
+ try:
29
+ return OpenAI(
30
+ api_key=GITHUB_TOKEN,
31
+ base_url="https://models.inference.ai.azure.com/"
32
+ )
33
+ except Exception as e:
34
+ st.error(f"Failed to initialize LLM client: {str(e)}")
35
+ return None
36
 
37
  # Load model
38
  @st.cache_resource
39
  def load_sentiment_model():
40
+ """Load the fine-tuned DistilBERT model with proper 5-class handling"""
41
  try:
42
+ # EDIT THIS: Replace with your actual model path
43
+ model_name = "your-username/distilbert-amazon-sentiment" # UPDATE THIS
44
+
45
+ # Load with explicit configuration
46
+ tokenizer = AutoTokenizer.from_pretrained(model_name)
47
+ model = AutoModelForSequenceClassification.from_pretrained(model_name)
48
+
49
+ # Verify model has 5 classes
50
+ if model.config.num_labels == 5:
51
+ st.success("βœ… 5-class DistilBERT model loaded successfully!")
52
+ else:
53
+ st.warning(f"⚠️ Model has {model.config.num_labels} classes, expected 5")
54
 
55
  return pipeline(
56
  "text-classification",
57
+ model=model,
58
+ tokenizer=tokenizer,
59
  return_all_scores=True,
60
  device=0 if torch.cuda.is_available() else -1
61
  )
62
  except Exception as e:
63
+ st.error(f"Error loading custom model: {str(e)}")
64
+ st.warning("⚠️ Using fallback model - this will only show 3 classes")
65
  return pipeline(
66
  "text-classification",
67
  model="cardiffnlp/twitter-roberta-base-sentiment-latest",
68
  return_all_scores=True
69
  )
70
 
 
 
 
 
 
 
 
 
 
 
 
 
 
71
  # Load models
72
  with st.spinner("Loading DistilBERT model..."):
73
  sentiment_pipeline = load_sentiment_model()
 
74
 
75
+ # Load LLM client automatically
76
+ llm_client = load_llm_client()
77
+ if llm_client:
78
+ st.success("βœ… GitHub Models API connected automatically!")
 
 
79
 
80
  def predict_sentiment_enhanced(text):
81
+ """Enhanced sentiment prediction ensuring 5-class output"""
82
  if not text.strip():
83
+ return "Average", 0.20, {
84
+ 'Very Bad': 0.10,
85
+ 'Bad': 0.15,
86
+ 'Average': 0.50,
87
+ 'Good': 0.15,
88
+ 'Very Good': 0.10
89
+ }
90
 
91
  try:
 
92
  results = sentiment_pipeline(text)
93
  if isinstance(results[0], list):
94
  results = results[0]
95
 
96
+ # Enhanced label mapping for 5-class model
 
 
97
  label_map = {
98
  'LABEL_0': 'Very Bad',
99
  'LABEL_1': 'Bad',
100
  'LABEL_2': 'Average',
101
  'LABEL_3': 'Good',
102
+ 'LABEL_4': 'Very Good'
 
 
 
103
  }
104
 
105
+ # Check if we have 5 classes (correct model)
106
+ if len(results) == 5:
107
+ best_result = max(results, key=lambda x: x['score'])
108
+ sentiment = label_map.get(best_result['label'], best_result['label'])
109
+ confidence = best_result['score']
110
+
111
+ all_scores = {}
112
+ for result in results:
113
+ mapped_label = label_map.get(result['label'], result['label'])
114
+ all_scores[mapped_label] = result['score']
115
+
116
+ return sentiment, confidence, all_scores
117
 
118
+ # Fallback for 3-class model
119
+ else:
120
+ fallback_map = {'NEGATIVE': 'Bad', 'NEUTRAL': 'Average', 'POSITIVE': 'Good'}
121
+ best_result = max(results, key=lambda x: x['score'])
122
+ sentiment = fallback_map.get(best_result['label'], 'Average')
123
+ confidence = best_result['score']
124
+
125
+ # Create approximated 5-class scores
126
+ all_scores = {'Very Bad': 0.0, 'Bad': 0.0, 'Average': 0.0, 'Good': 0.0, 'Very Good': 0.0}
127
+ for result in results:
128
+ mapped = fallback_map.get(result['label'], 'Average')
129
+ all_scores[mapped] = result['score']
130
+
131
+ return sentiment, confidence, all_scores
132
 
133
  except Exception as e:
134
  st.error(f"Error in prediction: {str(e)}")
135
+ return "Average", 0.5, {'Average': 0.5}
136
 
137
  def generate_llm_response(review_text, sentiment):
138
+ """Generate AI-powered customer support response using your API key"""
139
  if not llm_client:
140
+ return "❌ GitHub Models API not available. Please check your API key."
141
 
142
+ # Same prompts as before...
143
  prompts = {
144
  'Very Bad': f"""You are a professional customer service manager. A customer left this review: "{review_text}"
145
 
 
208
  )
209
  return response.choices[0].message.content.strip()
210
  except Exception as e:
 
211
  fallbacks = {
212
  'Very Bad': "We sincerely apologize for this disappointing experience. Please contact our customer support immediately so we can arrange a full refund or replacement.",
213
  'Bad': "Thank you for bringing these concerns to our attention. We'd like to work together to find a solution that meets your needs.",
 
261
  st.progress(confidence)
262
  st.caption(f"Confidence: {confidence:.2%}")
263
 
264
+ # Show ALL 5 predictions
265
+ st.subheader("🎯 All 5 Class Predictions")
266
+ # Ensure we always show all 5 classes in order
267
+ class_order = ['Very Bad', 'Bad', 'Average', 'Good', 'Very Good']
268
+ for class_name in class_order:
269
+ score = all_scores.get(class_name, 0.0)
270
  emoji_display = emoji_map.get(class_name, '😐')
271
  st.write(f"{emoji_display} {class_name}: {score:.1%}")
272
 
 
276
  ai_response = generate_llm_response(review_text, sentiment)
277
 
278
  st.subheader("πŸ€– AI Customer Support Response")
279
+ st.info(ai_response)
280
+
281
+ # Show strategy
282
+ strategies = {
283
+ 'Very Bad': "πŸ†˜ Crisis Management: Immediate resolution",
284
+ 'Bad': "πŸ”§ Problem Resolution: Solutions & improvements",
285
+ 'Average': "βš–οΈ Balanced: Acknowledge & enhance",
286
+ 'Good': "πŸ‘ Appreciation: Maintain quality",
287
+ 'Very Good': "πŸŽ‰ Celebration: Encourage sharing"
288
+ }
289
+ st.caption(f"**Strategy:** {strategies.get(sentiment, 'βš–οΈ Balanced')}")
 
 
 
290
 
291
  elif analyze_button and not review_text.strip():
292
  st.warning("⚠️ Please enter a review to analyze!")
293
 
294
+ # Rest of your app (examples section, etc.) remains the same...
295
+ # [Include the examples section, instructions, and footer from the previous code]