Update config.yaml

config.yaml

@@ -1,37 +1,30 @@
 # ========================================
-# Default/Generic Configuration
+# Simple Self-Service KB Assistant 
 # ========================================
 
 client:
-  name: "Knowledge Assistant"
-  description: "AI-powered Q&A with document retrieval and citation"
+  name: "Self-Service KB Assistant"
+  description: "Semantic search over a small knowledge base, returning relevant excerpts."
   theme_color: "blue"
 
 kb:
   directory: "./kb"
-  index_directory: "./.index"
 
 models:
   embedding: "sentence-transformers/all-MiniLM-L6-v2"
-  qa: "deepset/roberta-base-squad2"
-
-thresholds:
-  confidence: 0.25
-  similarity: 0.35
 
 chunking:
-  chunk_size: 800
-  overlap: 200
+  chunk_size: 500
+  overlap: 100
 
 quick_actions:
   - label: "📚 Getting Started"
-    query: "How do I get started?"
-  - label: "❓ FAQ"
-    query: "What are frequently asked questions?"
-  - label: "📞 Contact Support"
-    query: "How do I contact support?"
+    query: "What makes a good knowledge base article?"
+  - label: "🤖 KB Assistant Use Cases"
+    query: "How could a KB assistant help agents?"
+  - label: "📈 Self-Service Benefits"
+    query: "Why is self-service important for customer support?"
 
 messages:
-  welcome: "👋 How can I help? Ask me anything or use a quick action button below."
-  no_answer: "❌ **I don't know the answer to that** but if you have any document with details I can learn about it."
-  upload_prompt: "📤 Upload a relevant document above, and I'll be able to help you find the information you need!"
+  welcome: "👋 Ask me anything you'd normally search for in a knowledge base."
+  no_answer: "❌ I couldn't find anything relevant in the knowledge base for this query yet."