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Update kb/kb_best_practices.md

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@@ -118,4 +118,4 @@ When in doubt, a good knowledge base article should:
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  - Be easy to find
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  - Be easy to scan
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  - Be easy to follow
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- - Solve the reader’s problem without needing a support ticket
 
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  - Be easy to find
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  - Be easy to scan
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  - Be easy to follow
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+ - Solve the reader’s problem without needing a support ticket