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kb/build_first_automation.md

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-# Build Your First Automation
-## Overview
-Automations run actions when a trigger condition is met.
-## Steps
-1. Go to **Automation > Flows**.
-2. Click **Create Flow**.
-3. Choose a template or start blank.
-4. Add a trigger (e.g., message received).
-5. Add an action (e.g., send reply).
-6. **Save** and **Enable**.
-## Tips
-- Start simple; add conditions later.
-- Test with a sample event first.
-## Related
-- Connect WhatsApp
-- Troubleshooting