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Self-Service-KB-Assistant

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Create content_gaps.md
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Create internal_kb.md
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Create self_service_design.md
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Create kb_maintenance.md
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Rename kb/Knowledge_Base_Structure to kb/Knowledge_Base_Structure.md
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Create KB_Style_Guide.md
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Create kb/kb_best_practices.md
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Delete kb/connect_whatsapp.md
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Delete kb/troubleshoot_instagram_connect.md
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Delete kb/build_first_automation.md
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Delete kb/billing_invoices.md
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