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title: Talisma AI
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**Quantized, benchmarked, production‑ready open models — picked so you don't have to.**




## 👉🏽 About Talisma
**Talisma** builds practical, enterprise-grade AI for **Customer Experience, CRM, Service Operations & Education** — turning open models into deployable systems, from interaction intelligence and document understanding to knowledge assistants, agentic workflows and AI-powered education. 22+ years in, trusted by ICICI, HDFC Life, and Tata Asset Management.
**This is a Hub** — where we publish the open-source models we've evaluated, quantized, and cleared for production use inside those systems. If it's here, it's already been through our enterprise benchmarking pipeline.
💬 **Customer & Agent Assist** · 📧**Email Classification & Routing** · 🧠 **Interaction Intelligence** · 📄 **Document AI & OCR** · 🔍 **Knowledge Assistants** · ✨ **Quality, Risk & Compliance** · 🤖 **Agentic Workflow Automation** · 🎓 **Education & Learner Intelligence** · 🖥️ **Private & On-Premise AI**
## 🧪 What You'll Find Here
**Models · Quantizations · Collections · Evaluation Sets · Spaces · Experiments**
- 🔬 **Quantized, every size.** Gemma, Qwen, Llama, Mistral and more, shipped as **GGUF** — `Q2` through `Q8` and `f16` — so it runs on whatever you've got, laptop to GPU box.
- 📊 **Real workloads, not leaderboards.** We test quality, latency, memory, structured output, reasoning and deployment efficiency against actual enterprise tasks before anything's published.
- ⚙️ **Trade-offs, decoded.** Plain-language guidance so choosing a model doesn't need an ML degree.
## ⁉️ How Talisma Actually Uses These
| # | Product | What it does |
|:---:|---|---|
| 01 | **CXM.AI** | Interaction summarization, email categorization & routing, sentiment, priority, and quality audit at every touchpoint |
| 02 | **CRM Agentic AI** | An agentic layer over the full customer journey — key-point extraction, compliance-risk flags, workflow-ready intelligence |
| 03 | **Document Intelligence** | OCR, extraction, and document Q&A turning applications, forms, transcripts and scans into structured data |
## 🌍 Trusted Across Industries
Supporting **BFSI**, **Customer Service** and **Education** organizations, including:
ADCB · Bharti AXA · BOB Financial · CB Bank · DCB Bank · Deutsche · Future Generali · HDFC Life · HDFC Mutual Fund · ICICI · IDBI · Kotak General Insurance · Laya Healthcare · LIC HFL · Mirae Asset · Royal Sundaram · SMC · Tata Investment · Tata Mutual Fund · Central Christian College
🔌 Plugs into SAP · Oracle · Twilio · WhatsApp · OpenAI · Zapier · Shopify · Gmail · GitHub · Linear · Mailchimp
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