Simplify upsell stack and align tests with current prompt wiring.

Raise upsell skill: analytical buyer mode, answer-first, structured closing.

Add objection intelligence: typed concern counters, personal anchors, stage-aware persuasion.

Wire upsell strategy into LLM prompts for humanistic persuasion.

Overhaul: Python-first intent (3-tier), hybrid rewriter, improved system prompt, chunk dedup, LRU cache, natural upsell (button-only CTA)

Unify token tracking, smart links, and personality settings across admin and chat.

Harden chatbot against jailbreaks, prompt injection, piracy requests, and response leaks.

Enforce brief sales-focused chatbot rules with spoiler guard and buy CTAs.

Restructure chat flow: hello shows clickable book list, then engaging Q&A.

Humanize bot responses for greetings, catalog questions, and empty RAG retrieval.

Restructure project for HF Spaces deployment