thoughtspot_errors.py

from typing import Tuple


def friendly_mcp_liveboard_error(raw_error: str) -> Tuple[str, str]:
    """Return a user-facing MCP liveboard error and a coarse failure category."""
    raw = (raw_error or "Unknown MCP error").strip()
    normalized = raw.lower()

    service_terms = [
        "timed out",
        "timeout",
        "unresponsive",
        "gateway",
        "504",
        "503",
        "502",
        "connection refused",
        "connection reset",
        "connection aborted",
        "connectionerror",
        "server disconnected",
        "service unavailable",
        "bad gateway",
        "network",
        "agent.thoughtspot.app",
    ]
    auth_terms = [
        "401",
        "403",
        "unauthorized",
        "forbidden",
        "trusted auth",
        "auth token",
        "authentication",
    ]
    answer_token_terms = [
        "failed to get answers for any questions",
        "no valid answers with thoughtspot session/tokens",
        "no liveboard-compatible answers",
        "without session/tokens",
        "empty-token",
        "empty token",
        "visualization_type': 'undefined",
        '"visualization_type": "undefined',
    ]

    if any(term in normalized for term in auth_terms):
        return (
            "Liveboard creation failed because ThoughtSpot MCP could not authenticate. "
            "Check the ThoughtSpot trusted auth key, username, and environment settings. "
            f"Raw MCP error: {raw}",
            "mcp_auth",
        )

    if any(term in normalized for term in answer_token_terms):
        return (
            "Liveboard creation could not retrieve MCP-compatible answer session/tokens. "
            "The model and data may still have deployed; creating a clearly marked backup liveboard is safe for this failure mode. "
            f"Raw MCP error: {raw}",
            "mcp_answer_tokens",
        )

    if any(term in normalized for term in service_terms):
        return (
            "Liveboard creation failed because the ThoughtSpot MCP service appears unavailable or timed out. "
            "The model and data may still have deployed; create the liveboard from the ThoughtSpot Spotter/Liveboard workflow once MCP is back. "
            f"Raw MCP error: {raw}",
            "mcp_service",
        )

    return (
        "Liveboard creation failed during the MCP liveboard generation step. "
        "The run stopped instead of falling back to another liveboard path so we can fix the real issue. "
        f"Raw MCP error: {raw}",
        "mcp_generation",
    )