Update knowledge

knowledge

@@ -12,9 +12,15 @@ Can I stop by your warehouse and pick up my order? Yes. Let us know 48 hrs prior
 Do you offer any financial help for someone with poor credit? We do not offer any financial help or financing options for customers with poor credit. However, we give extra discount on our demo trikes.
 How hard is it to put together? Do you charge for tax to Florida and shipping. Who puts it together for 200USD? Does the bison pro include 2 batteries? Can it work with 1 battery? Can you shift the pedals into neutral to use as an a stationary exercise bike? Normally we need to take 3-4hours for assembling the trike. Our technician will assemble it for you if you choose the expert fully assembly service. You can ride your trike immediately once you receive the full assembly service. There's no shipping free if you purchase your trike on our website. The Bison Pro comes with two batteries , but it can work with one battery. These two batteries are independent. Yes, you can shift the pedals into neutral to use as a stationary exercise trike.
 What is the warranty? Can this bike operate in inclement weather? What is the range? What is the wattage of the motor? What is the top speed? What is the charging time? The bike has a limited warranty for 1 year from the time of purchase. The bike is designed to operate in most weather conditions, however it is not recommended to use it in extreme weather such as heavy rain, snow, hail, etc. The average range on a fully charged battery is between 30 and 65 Miles. The motor power is 750W and the maximum speed is 20 MPH. The typical battery full charging time is 5 hrs.
-I am still deciding and leaning toward lectrick xp trike, appreciate your help. We are glad to hear that you are considering our trike. There's no comparison between lectrick xp trike and ours. We focus on high quality market with better safety and stability features. Lectric focuses on lower-end market given the offered price. We are confident that you will be satisfied with your purchase. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help you make the best decision for your needs.
+I am still deciding and leaning toward lectric xp trike, appreciate your help. We are glad to hear that you are considering our trike. There's no comparison between lectrick xp trike and ours. We focus on high quality market with better safety and stability features. Lectric focuses on lower-end market given the offered price. We are confident that you will be satisfied with your purchase. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help you make the best decision for your needs.
+Can we purchase the bike seat with backrest? Yes, you can purchase the bike seat with backrest.
+what does the extended 2 year warranty cover? he extended 2 year warranty covers frame, suspension, motor, controller, charger, and battery. Certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Normally we provide 1 year warranty for all our products. There is total 3 year warranty if you purchase extended 2 year’s warranty.
+Will this bike keep up with a regular 2 wheel electric bike if I buy one for my partner? Is there any discount if I purchase both at one time? The range and speed of our electric trikes are comparable to regular 2 wheel electric bikes. However, the stability and safety features of our trikes are superior. We do not offer discounts for purchasing multiple vehicles at one time, but we do provide extra accessories free as gift to you, such likes picnic bag, rear bag, metal box or others stuffs, you can check our website what items do you want.
 For customers unable to afford the full price or with poor credit: Our website allows customers to select installment payments during the checkout process. If installment payments aren't an option, we provide demo vehicles. Our sales representatives can reach out to you with further information. Typically, demo vehicles are priced at about half the regular cost.
-What are the dimensions of the basket inside at the top and inside at the bottom? The deminsion is 14.5 x 10.5 x 4.5in.                
+Can the handlebars on the folding Bison S be folded down ? If so what would be ground height to handlebars then be?  Yes, the handlebars on the folding Bison S can be folded down. The ground height to handlebars is 36in
+I need to replace the right rear hydraulic disc brake caliper on my Emojo Caddy Pro electric trike. It came with a Zoom brand. What is the specific Zoom model number for a new replacement caliper? Please make sure you need to replace the caliper or brake pads ? Because you have to replace whole rear brake system if caliper issue, but pads are easy and simple.
+How do I load and unload my track it weighs 80 pounds? Our trike can be conveniently positioned horizontally in a van. To optimize the fit, simply rotate the handlebar 90 degrees. We provide a custom-designed hitch rack specifically tailored for our tricycles, available for purchase to enhance your transportation experience. The dimension of hitch rack: the diameter is 2in. Btw you can pull the front wheel up to rack , after then you can pull the rear wheel up to rack. We have a video to show how to fold the trike on our YouTube channel.
+What are the dimensions of the basket inside at the top and inside at the bottom? The deminsion is 14.5 x 10.5 x 4.5in.              
 Test ride: At present, we have offices in Los Angeles, CA, and Orlando, FL, where you can schedule a test ride for our three-wheeled vehicles. Visit our website to book a time slot, but please note that Sundays are excluded.
 If you are located in a different area or state, you can find our nearest dealers through our website and call them to arrange an appointment. If there are no dealers close to your location, please provide your details, and we will help you connect with nearby customers who already own our three-wheeled vehicles. They will be able to share their vehicles with you for a test ride.
 In the future, if you decide to purchase one of our three-wheeled vehicles, you can also participate in this sharing service and receive rewards for doing so.