File size: 12,803 Bytes
80f4e3d
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
import { InstanceDto } from '@api/dto/instance.dto';
import { PrismaRepository } from '@api/repository/repository.service';
import { WAMonitoringService } from '@api/services/monitor.service';
import { Integration } from '@api/types/wa.types';
import { ConfigService } from '@config/env.config';
import { Logger } from '@config/logger.config';
import { IntegrationSession } from '@prisma/client';

/**
 * Base class for all chatbot service implementations
 * Contains common methods shared across different chatbot integrations
 */
export abstract class BaseChatbotService<BotType = any, SettingsType = any> {
  protected readonly logger: Logger;
  protected readonly waMonitor: WAMonitoringService;
  protected readonly prismaRepository: PrismaRepository;
  protected readonly configService?: ConfigService;

  constructor(
    waMonitor: WAMonitoringService,
    prismaRepository: PrismaRepository,
    loggerName: string,
    configService?: ConfigService,
  ) {
    this.waMonitor = waMonitor;
    this.prismaRepository = prismaRepository;
    this.logger = new Logger(loggerName);
    this.configService = configService;
  }

  /**
   * Check if a message contains an image
   */
  protected isImageMessage(content: string): boolean {
    return content.includes('imageMessage');
  }

  /**
   * Check if a message contains audio
   */
  protected isAudioMessage(content: string): boolean {
    return content.includes('audioMessage');
  }

  /**
   * Check if a string is valid JSON
   */
  protected isJSON(str: string): boolean {
    try {
      JSON.parse(str);
      return true;
    } catch {
      return false;
    }
  }

  /**
   * Determine the media type from a URL based on its extension
   */
  protected getMediaType(url: string): string | null {
    const extension = url.split('.').pop()?.toLowerCase();
    const imageExtensions = ['jpg', 'jpeg', 'png', 'gif', 'bmp', 'webp'];
    const audioExtensions = ['mp3', 'wav', 'aac', 'ogg'];
    const videoExtensions = ['mp4', 'avi', 'mkv', 'mov'];
    const documentExtensions = ['pdf', 'doc', 'docx', 'xls', 'xlsx', 'ppt', 'pptx', 'txt'];

    if (imageExtensions.includes(extension || '')) return 'image';
    if (audioExtensions.includes(extension || '')) return 'audio';
    if (videoExtensions.includes(extension || '')) return 'video';
    if (documentExtensions.includes(extension || '')) return 'document';
    return null;
  }

  /**
   * Create a new chatbot session
   */
  public async createNewSession(instance: InstanceDto | any, data: any, type: string) {
    try {
      // Extract pushName safely - if data.pushName is an object with a pushName property, use that
      const pushNameValue =
        typeof data.pushName === 'object' && data.pushName?.pushName
          ? data.pushName.pushName
          : typeof data.pushName === 'string'
            ? data.pushName
            : null;

      // Extract remoteJid safely
      const remoteJidValue =
        typeof data.remoteJid === 'object' && data.remoteJid?.remoteJid ? data.remoteJid.remoteJid : data.remoteJid;

      const session = await this.prismaRepository.integrationSession.create({
        data: {
          remoteJid: remoteJidValue,
          pushName: pushNameValue,
          sessionId: remoteJidValue,
          status: 'opened',
          awaitUser: false,
          botId: data.botId,
          instanceId: instance.instanceId,
          type: type,
        },
      });

      return { session };
    } catch (error) {
      this.logger.error(error);
      return;
    }
  }

  /**
   * Standard implementation for processing incoming messages
   * This handles the common workflow across all chatbot types:
   * 1. Check for existing session or create new one
   * 2. Handle message based on session state
   */
  public async process(
    instance: any,
    remoteJid: string,
    bot: BotType,
    session: IntegrationSession,
    settings: SettingsType,
    content: string,
    pushName?: string,
    msg?: any,
  ): Promise<void> {
    try {
      // For new sessions or sessions awaiting initialization
      if (!session) {
        await this.initNewSession(instance, remoteJid, bot, settings, session, content, pushName, msg);
        return;
      }

      // If session is paused, ignore the message
      if (session.status === 'paused') {
        return;
      }

      // For existing sessions, keywords might indicate the conversation should end
      const keywordFinish = (settings as any)?.keywordFinish || '';
      const normalizedContent = content.toLowerCase().trim();
      if (keywordFinish.length > 0 && normalizedContent === keywordFinish.toLowerCase()) {
        // Update session to closed and return
        await this.prismaRepository.integrationSession.update({
          where: {
            id: session.id,
          },
          data: {
            status: 'closed',
          },
        });
        return;
      }

      // Forward the message to the chatbot API
      await this.sendMessageToBot(instance, session, settings, bot, remoteJid, pushName || '', content, msg);

      // Update session to indicate we're waiting for user response
      await this.prismaRepository.integrationSession.update({
        where: {
          id: session.id,
        },
        data: {
          status: 'opened',
          awaitUser: true,
        },
      });
    } catch (error) {
      this.logger.error(`Error in process: ${error}`);
      return;
    }
  }

  /**
   * Standard implementation for sending messages to WhatsApp
   * This handles common patterns like markdown links and formatting
   */
  protected async sendMessageWhatsApp(
    instance: any,
    remoteJid: string,
    message: string,
    settings: SettingsType,
    linkPreview: boolean = true,
  ): Promise<void> {
    if (!message) return;

    const linkRegex = /!?\[(.*?)\]\((.*?)\)/g;
    let textBuffer = '';
    let lastIndex = 0;
    let match: RegExpExecArray | null;

    const splitMessages = (settings as any)?.splitMessages ?? false;

    while ((match = linkRegex.exec(message)) !== null) {
      const [fullMatch, altText, url] = match;
      const mediaType = this.getMediaType(url);
      const beforeText = message.slice(lastIndex, match.index);

      if (beforeText) {
        textBuffer += beforeText;
      }

      if (mediaType) {
        // Send accumulated text before sending media
        if (textBuffer.trim()) {
          await this.sendFormattedText(instance, remoteJid, textBuffer.trim(), settings, splitMessages, linkPreview);
          textBuffer = '';
        }

        // Handle sending the media
        try {
          if (mediaType === 'audio') {
            await instance.audioWhatsapp({
              number: remoteJid.split('@')[0],
              delay: (settings as any)?.delayMessage || 1000,
              audio: url,
              caption: altText,
            });
          } else {
            await instance.mediaMessage(
              {
                number: remoteJid.split('@')[0],
                delay: (settings as any)?.delayMessage || 1000,
                mediatype: mediaType,
                media: url,
                caption: altText,
                fileName: mediaType === 'document' ? altText || 'document' : undefined,
              },
              null,
              false,
            );
          }
        } catch (error) {
          this.logger.error(`Error sending media: ${error}`);
          // If media fails, at least send the alt text and URL
          textBuffer += `${altText}: ${url}`;
        }
      } else {
        // It's a regular link, keep it in the text
        textBuffer += fullMatch;
      }

      lastIndex = linkRegex.lastIndex;
    }

    // Add any remaining text after the last match
    if (lastIndex < message.length) {
      const remainingText = message.slice(lastIndex);
      if (remainingText.trim()) {
        textBuffer += remainingText;
      }
    }

    // Send any remaining text
    if (textBuffer.trim()) {
      await this.sendFormattedText(instance, remoteJid, textBuffer.trim(), settings, splitMessages, linkPreview);
    }
  }

  /**
   * Split message by double line breaks and return array of message parts
   */
  private splitMessageByDoubleLineBreaks(message: string): string[] {
    return message.split('\n\n').filter((part) => part.trim().length > 0);
  }

  /**
   * Send a single message with proper typing indicators and delays
   */
  private async sendSingleMessage(
    instance: any,
    remoteJid: string,
    message: string,
    settings: any,
    linkPreview: boolean = true,
  ): Promise<void> {
    const timePerChar = settings?.timePerChar ?? 0;
    const minDelay = 1000;
    const maxDelay = 20000;
    const delay = Math.min(Math.max(message.length * timePerChar, minDelay), maxDelay);

    this.logger.debug(`[BaseChatbot] Sending single message with linkPreview: ${linkPreview}`);

    if (instance.integration === Integration.WHATSAPP_BAILEYS) {
      await instance.client.presenceSubscribe(remoteJid);
      await instance.client.sendPresenceUpdate('composing', remoteJid);
    }

    await new Promise<void>((resolve) => {
      setTimeout(async () => {
        await instance.textMessage(
          {
            number: remoteJid.split('@')[0],
            delay: settings?.delayMessage || 1000,
            text: message,
            linkPreview,
          },
          false,
        );
        resolve();
      }, delay);
    });

    if (instance.integration === Integration.WHATSAPP_BAILEYS) {
      await instance.client.sendPresenceUpdate('paused', remoteJid);
    }
  }

  /**
   * Helper method to send formatted text with proper typing indicators and delays
   */
  private async sendFormattedText(
    instance: any,
    remoteJid: string,
    text: string,
    settings: any,
    splitMessages: boolean,
    linkPreview: boolean = true,
  ): Promise<void> {
    if (splitMessages) {
      const messageParts = this.splitMessageByDoubleLineBreaks(text);

      this.logger.debug(`[BaseChatbot] Splitting message into ${messageParts.length} parts`);

      for (let index = 0; index < messageParts.length; index++) {
        const message = messageParts[index];

        this.logger.debug(`[BaseChatbot] Sending message part ${index + 1}/${messageParts.length}`);
        await this.sendSingleMessage(instance, remoteJid, message, settings, linkPreview);
      }

      this.logger.debug(`[BaseChatbot] All message parts sent successfully`);
    } else {
      this.logger.debug(`[BaseChatbot] Sending single message`);
      await this.sendSingleMessage(instance, remoteJid, text, settings, linkPreview);
    }
  }

  /**
   * Standard implementation for initializing a new session
   * This method should be overridden if a subclass needs specific initialization
   */
  protected async initNewSession(
    instance: any,
    remoteJid: string,
    bot: BotType,
    settings: SettingsType,
    session: IntegrationSession,
    content: string,
    pushName?: string | any,
    msg?: any,
  ): Promise<void> {
    // Create a session if none exists
    if (!session) {
      // Extract pushName properly - if it's an object with pushName property, use that
      const pushNameValue =
        typeof pushName === 'object' && pushName?.pushName
          ? pushName.pushName
          : typeof pushName === 'string'
            ? pushName
            : null;

      const sessionResult = await this.createNewSession(
        {
          instanceName: instance.instanceName,
          instanceId: instance.instanceId,
        },
        {
          remoteJid,
          pushName: pushNameValue,
          botId: (bot as any).id,
        },
        this.getBotType(),
      );

      if (!sessionResult || !sessionResult.session) {
        this.logger.error('Failed to create new session');
        return;
      }

      session = sessionResult.session;
    }

    // Update session status to opened
    await this.prismaRepository.integrationSession.update({
      where: {
        id: session.id,
      },
      data: {
        status: 'opened',
        awaitUser: false,
      },
    });

    // Forward the message to the chatbot
    await this.sendMessageToBot(instance, session, settings, bot, remoteJid, pushName || '', content, msg);
  }

  /**
   * Get the bot type identifier (e.g., 'dify', 'n8n', 'evoai')
   * This should match the type field used in the IntegrationSession
   */
  protected abstract getBotType(): string;

  /**
   * Send a message to the chatbot API
   * This is specific to each chatbot integration
   */
  protected abstract sendMessageToBot(
    instance: any,
    session: IntegrationSession,
    settings: SettingsType,
    bot: BotType,
    remoteJid: string,
    pushName: string,
    content: string,
    msg?: any,
  ): Promise<void>;
}