Added new endpoint for the assistance chat.

main.py

@@ -127,6 +127,156 @@ def chat():
     final_response = ask_gpt([system_msg, data_msg, user_msg])
     return jsonify({"reply": final_response})
 
+# --- NEW: lightweight Help/Assistant intent router -------------------------
+@app.route('/assist', methods=['POST'])
+def assist():
+    """
+    Classifies a short help question and, if appropriate, returns
+    a suggested navigation target + tour key for the frontend to action.
+
+    Request JSON:
+      {
+        "role": "incubatee" | ...,
+        "message": "Where do I apply?",
+        "companyCode": "ACME",
+        "userId": "abc123",
+        "path": "/current/location"               # optional, helps decide replace vs push if you want
+      }
+
+    Response JSON:
+      {
+        "reply": "bot text to show",
+        "navigate": {
+          "to": "/incubatee/sme",
+          "tour": "apply",                        # optional
+          "ts": 1712345678901,                    # force re-run effects
+          "delayMs": 900                          # UI should wait before navigating (to show the bot msg)
+        },
+        "handoff": {
+          "open": false,                          # whether to auto-open your drawer after nav
+          "botText": "You're on Programs. Tap an 'Apply' button to begin.",
+          "followups": ["track_application","profile_setup","inquiries"]
+        }
+      }
+    """
+    data = request.json or {}
+    role = data.get('role')
+    user_input = (data.get('message') or '').strip().lower()
+    company_code = data.get('companyCode')
+    user_id = data.get('userId')
+
+    if not role or not user_input or not company_code or not user_id:
+        return jsonify({"error": "Missing role, message, companyCode, or userId"}), 400
+
+    # Simple keyword intent router (deterministic; fast)
+    def nav_payload(to: str, tour: Optional[str], reply: str, handoff: Optional[Dict[str, Any]] = None):
+        return jsonify({
+            "reply": reply,
+            "navigate": {
+                "to": to,
+                "tour": tour,
+                "ts": int(datetime.now().timestamp() * 1000),
+                "delayMs": 900
+            },
+            "handoff": handoff or {}
+        })
+
+    tokens = set(user_input.replace('?', '').split())
+    contains = lambda *words: any(w in tokens or w in user_input for w in words)
+
+    # 1) Where do I apply?
+    if contains('apply', 'application', 'register', 'program', 'submit'):
+        return nav_payload(
+            to="/incubatee/sme",
+            tour="apply",
+            reply="Taking you to Programs and starting the tour…",
+            handoff={
+                "open": False,
+                "botText": "You're on Programs. Tap an **Apply** button to begin.",
+                "followups": ["track_application", "profile_setup", "inquiries"]
+            }
+        )
+
+    # 2) Track my application
+    if contains('track', 'status', 'progress'):
+        return nav_payload(
+            to="/incubatee/tracker",
+            tour="track",
+            reply="Opening your application tracker…",
+            handoff={
+                "open": False,
+                "botText": "This is your tracker. You can view statuses and details here.",
+                "followups": ["where_apply", "inquiries"]
+            }
+        )
+
+    # 3) Inquiries / helpdesk
+    if contains('inquiry', 'inquiries', 'question', 'helpdesk', 'support', 'ticket'):
+        return nav_payload(
+            to="/incubatee/sme/inquiries",
+            tour="inquiries",
+            reply="Taking you to Inquiries…",
+            handoff={
+                "open": True,
+                "botText": "Here you can log questions or check replies.",
+                "followups": ["where_apply", "track_application"]
+            }
+        )
+
+    # 4) Profile/setup questions
+    if contains('profile', 'setup', 'account', 'redirect'):
+        return jsonify({
+            "reply": (
+                "You need to complete your profile before applying. "
+                "If something’s missing (e.g., name/company), we’ll redirect you to finish it first."
+            ),
+            "handoff": {
+                "open": True,
+                "botText": "Would you like to go to **My Profile** now?",
+                "followups": ["where_apply"]
+            }
+        })
+
+    # 5) Contact support
+    if contains('contact', 'email', 'help', 'assist'):
+        return jsonify({
+            "reply": "You can email support at **support@smartincubation.example** or log an inquiry from the Inquiries page.",
+            "handoff": {
+                "open": True,
+                "botText": "Try the **Inquiries** option if you want to log a ticket.",
+                "followups": ["inquiries"]
+            }
+        })
+
+    # 6) Fallback → optionally leverage GPT to draft a helpful answer (no redirect)
+    #    Keep this light; we're not doing Firestore fetches here.
+    try:
+        sys = {
+            "role": "system",
+            "content": (
+                "You are Q-Bot, a concise, friendly assistant. "
+                "Clarify the request in one or two sentences and suggest a next step. "
+                "Do NOT mention databases or internal logic."
+            )
+        }
+        user = {"role": "user", "content": data.get('message', '')}
+        answer = ask_gpt([sys, user]) or "I’m here to help! Could you tell me a bit more about what you need?"
+        return jsonify({
+            "reply": answer,
+            "handoff": {
+                "open": True,
+                "followups": ["where_apply", "track_application", "inquiries"]
+            }
+        })
+    except Exception:
+        return jsonify({
+            "reply": "I’m here to help! Could you tell me a bit more about what you need?",
+            "handoff": {
+                "open": True,
+                "followups": ["where_apply", "track_application", "inquiries"]
+            }
+        })
+
 
 if __name__ == "__main__":
     app.run(host="0.0.0.0", port=7860)