| | --- |
| | title: Making changes to your GitHub Copilot license |
| | shortTitle: License changes |
| | intro: 'Learn how changes to {% data variables.product.prodname_copilot %} licenses affect billing and user access for organizations, enterprises, and personal accounts.' |
| | versions: |
| | feature: copilot |
| | topics: |
| | - Copilot |
| | category: |
| | - Learn about Copilot |
| | allowTitleToDifferFromFilename: true |
| | contentType: reference |
| | --- |
| | |
| | {% data variables.product.prodname_copilot_short %} follows the same billing rules as other license-based products on {% data variables.product.company_short %}. |
| | For the general concepts, see: |
| | |
| | * [AUTOTITLE](/billing/concepts/impact-of-plan-changes) – explains how upgrades, downgrades, and seat changes are billed. |
| | * [AUTOTITLE](/billing/concepts/enterprise-billing/usage-based-licenses) – explains how usage-based billing works compared to volume licensing. |
| | |
| | This article focuses on how those rules apply specifically to {% data variables.product.prodname_copilot_short %}, including: |
| | |
| | * **What** happens to billing and access when you add, remove, or change seats |
| | * **When** billing changes take effect |
| | * **How** partial billing cycles are handled |
| | * **{% data variables.product.prodname_copilot_short %}-only scenarios** such as revoking seats, disabling {% data variables.product.prodname_copilot_short %} at the organization or enterprise level, or removing organizations from an enterprise |
| | |
| | ## Personal accounts |
| | |
| | What you need to know about the following actions: |
| | |
| | * **Upgrading:** If you move from a monthly to a yearly plan, the change is **immediate**. You are charged a prorated amount for the new plan. |
| | * **Downgrading/canceling:** |
| | * **Monthly plan:** Access remains until the end of the current cycle. **No refund for unused time**. |
| | * **Yearly plan:** Access remains until the end of the annual term already paid for. |
| | * **Switching plans:** Proration applies when switching between monthly and yearly, and the new plan starts **right away**. |
| | |
| | ## Organizations |
| | |
| | What you need to know about the following actions: |
| | |
| | ### Adding seats |
| | |
| | * **Billing:** Additional {% data variables.product.prodname_copilot_short %} seats are billed for the remainder of the current billing cycle. Charges are prorated based on the date seats are added. |
| | * **Access:** Users assigned to new seats get access **immediately** after assignment. |
| | |
| | ### Removing seats |
| | |
| | * **Billing:** |
| | * Billing for that user stops at the end of the cycle. |
| | * Reduced seat count takes effect at the start of the **next billing cycle**. |
| | * **No refunds are issued for unused time in the current cycle.** |
| | * **Access:** |
| | * If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle. |
| | * If a seat is revoked, users lose access **immediately.** |
| | |
| | Additionally: |
| | |
| | * If **{% data variables.product.prodname_copilot_short %} is disabled at the organization level or licensed users are removed from the organization**: Affected users lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for affected users stops at the end of the cycle. If a user is restored to the organization or {% data variables.product.prodname_copilot_short %} is reenabled during the billing cycle, the users regain access to {% data variables.product.prodname_copilot_short %} **immediately**. |
| | |
| | ## Enterprises |
| | |
| | What you need to know about the following actions: |
| | |
| | ### Adding seats |
| | |
| | * **Billing:** Additional seats are billed on a prorated basis for the remainder of the current billing cycle. |
| | * **Access:** Assigned users gain **immediate access** to {% data variables.product.prodname_copilot_short %}. |
| | |
| | ### Removing seats |
| | |
| | * **Billing:** |
| | * Billing for that user stops at the end of the cycle. |
| | * Reduced seat count takes effect at the start of the **next billing cycle.** |
| | * **No refunds are issued for unused time in the current cycle.** |
| | * **Access:** |
| | * If a seat is unassigned during a billing cycle, the affected user can still access {% data variables.product.prodname_copilot_short %} until the end of the cycle. |
| | * If a seat is revoked, users lose access **immediately.** |
| | |
| | Additionally: |
| | |
| | * **If an organization with {% data variables.product.prodname_copilot_short %} seats is removed from an enterprise**: Billing for those seats will stop at the end of the billing cycle. The users who had seats assigned by the removed organization will lose access to {% data variables.product.prodname_copilot_short %} unless they receive a seat through another organization. |
| | |
| | * **If {% data variables.product.prodname_copilot_short %} is disabled at the enterprise level**: Any user with a {% data variables.product.prodname_copilot_short %} license will lose access to {% data variables.product.prodname_copilot_short %} immediately. Billing for that user stops at the end of the cycle. If {% data variables.product.prodname_copilot_short %} is reenabled, users regain access to {% data variables.product.prodname_copilot_short %} immediately. |
| | |
| | ## In summary |
| | |
| | * **Proration:** Applies when adding seats/licenses or upgrading plans. You pay only for the portion of the billing cycle remaining. |
| | * **Access:** Assignments and plan changes are effective immediately for affected users. |
| | * **Removing or canceling:** No refunds are issued for unused time; access continues until the end of the cycle paid for, unless a seat/license is revoked. |
| | |
| | | Scenario | Plan | When is billing affected? | Is proration applied? | When does access change? | Refund for unused time? | |
| | |----------------------------------|---------------------|--------------------------|----------------------|--------------------------|-------------------------| |
| | | Add seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}| Next bill | Yes | Immediately | N/A | |
| | | Remove seat/license | {% data variables.copilot.copilot_business_short %}, {% data variables.copilot.copilot_enterprise_short %}e| Next bill | N/A | Immediately | No | |
| | | Cancel subscription | All plans | End of cycle | N/A | End of cycle | No | |
| | | Upgrade/downgrade/switch plan | All plans | Immediate | Yes | Immediately | N/A (proration instead) | |
| | |
