metadata
title: GitHub Support documentation
shortTitle: GitHub Support
layout: product-landing
intro: >-
GitHub offers different levels of support with each product, including
community forum support and limited email support for everyone, full email
support for all paid products, and 24/7 email and callback support with a
service level agreement (SLA) if your account includes {% data
variables.contact.premium_support %}.
versions:
fpt: '*'
ghec: '*'
ghes: '*'
redirect_from:
- /enterprise/admin/enterprise-support
- /admin/enterprise-support
- /categories/working-with-github-support
- /forum
- /github/working-with-github-support
children:
- learning-about-github-support
- contacting-github-support
- sharing-feedback-with-github
topics:
- Support
introLinks:
overview: /support/learning-about-github-support/about-github-support
featuredLinks:
startHere:
- /support/contacting-github-support/creating-a-support-ticket
- /support/contacting-github-support/viewing-and-updating-support-tickets
- >-
{% ifversion ghes or ghec
%}/support/learning-about-github-support/about-ticket-priority{% endif %}
- >-
{% ifversion ghes
%}/support/contacting-github-support/providing-data-to-github-support{%
endif %}
popular:
- /support/learning-about-github-support/about-github-support
- /support/contacting-github-support/creating-a-support-ticket