title: Handling failed webhook deliveries
shortTitle: Handle failed deliveries
intro: >-
{% data variables.product.company_short %} does not automatically redeliver
failed webhook deliveries, but you can handle failed deliveries manually or by
writing code.
versions:
fpt: '*'
ghes: '*'
ghec: '*'
topics:
- Webhooks
layout: inline
About webhook delivery failures
A webhook delivery can fail for multiple reasons. For example, if your server is down or takes longer than {% ifversion fpt or ghec %}10{% else %}30{% endif %} seconds to respond, {% data variables.product.company_short %} will record the delivery as a failure.
{% data variables.product.company_short %} does not automatically redeliver failed deliveries.
Handling delivery failures
You can manually redeliver failed deliveries. For more information, see AUTOTITLE.
You can also write a script that checks for failed deliveries and attempts to redeliver any that failed. Your script should run on a schedule and do the following:
Use the {% data variables.product.company_short %} REST API to fetch data about any webhook deliveries that were attempted since the last time that your script ran. For more information, see AUTOTITLE, AUTOTITLE, and AUTOTITLE.
{% ifversion fpt %}There are no API endpoints to get data about {% data variables.product.prodname_marketplace %} webhooks or {% data variables.product.prodname_sponsors %} webhooks.{% endif %}{% ifversion ghec %}There are no API endpoints to get data about {% data variables.product.prodname_marketplace %} webhooks, {% data variables.product.prodname_sponsors %} webhooks, or global webhooks.{% endif %}{% ifversion ghes %}There are no API endpoints to get data about global webhook deliveries.{% endif %}
Look at the fetched data to see if any deliveries failed. The data for a failed delivery will have a
statusvalue that is notOK.Use the {% data variables.product.company_short %} REST API to redeliver any deliveries that failed. For more information, see AUTOTITLE, AUTOTITLE, and AUTOTITLE.
For example scripts, see:
If a webhook delivery fails repeatedly, you should investigate the cause. Each failed delivery will give a reason for failure. For more information, see AUTOTITLE.