🛠️ Llama‑3.2‑1B — Maintenance Request Classifier
Fine‑tuned for hotel & facility repair ticket triage (urgent / routine / cosmetic)
This model is a fine‑tuned version of meta‑llama/Llama‑3.2‑1B, trained on a curated hotel maintenance dataset to classify repair tickets into:
- Urgent
- Routine
- Cosmetic
It is designed for hotel operations, engineering teams, and facility management systems that need fast, automated prioritization of maintenance requests.
✨ Key Features
- Classifies maintenance requests into 3 priority levels
- Optimized for short, noisy, real‑world repair descriptions
- Lightweight 1B parameter model suitable for low‑cost inference
- Trained using QLoRA (4‑bit) for efficiency
- Ideal for hotels, apartments, facility ops, and CMMS systems
📌 Intended Use
- Auto‑triage maintenance tickets
- Prioritize engineering workload
- Route urgent issues to on‑call staff
- Improve SLA compliance
- Power internal tools or chatbots for maintenance teams
🚫 Out‑of‑Scope
- Medical, legal, or safety‑critical decision making
- Predicting repair cost or time
- Any use requiring guaranteed accuracy
🧠 Training Details
- Base model: meta‑llama/Llama‑3.2‑1B
- Method: QLoRA (4‑bit quantization)
- Dataset: hotel_maintenance_dataset
- Labels: urgent, routine, cosmetic
- Hardware: Google Colab (L4/T4)
- Epochs / LR / Batch size: (fill in your values)
📊 Evaluation Metrics
Overall Performance
Accuracy: 0.9583 Precision (weighted): 0.9618 Recall (weighted): 0.9583 F1-Score (weighted): 0.9591
📚 Citations
Base Model Citation (Meta Llama 3.2)
@misc{meta2024llama3, title={The Llama 3 Herd of Models}, author={Meta AI}, year={2024}, url={https://ai.meta.com} }
Citation Fine Tuned Model
@misc{tillu2026maintenanceclassifier, title={Llama-3.2-1B Maintenance Request Classifier}, author={Amey Tillu}, year={2026}, howpublished={\url{https://huggingface.co/Amey9766/llama32-1b-maintenance-classifier}} }
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