Lakshan2003/customer-support-client-agent-conversations-sinhala Viewer • Updated 1 day ago • 22.3k • 8
Lakshan2003/customer-support-client-agent-conversations-sinhala Viewer • Updated 1 day ago • 22.3k • 8
Can Small Language Models Handle Context-Summarized Multi-Turn Customer-Service QA? A Synthetic Data-Driven Comparative Evaluation Paper • 2602.00665 • Published 10 days ago • 1
Customer service QA Collection The constructed datasets are designed to support customer-service–oriented NLP research and consist of structured client-agent conversations • 7 items • Updated 3 days ago
Customer service QA Collection The constructed datasets are designed to support customer-service–oriented NLP research and consist of structured client-agent conversations • 7 items • Updated 3 days ago
Customer service QA Collection The constructed datasets are designed to support customer-service–oriented NLP research and consist of structured client-agent conversations • 7 items • Updated 3 days ago