SyFox / examples /decide_request.json
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{
"state": "I was charged twice on my last invoice for the same seat, please refund the duplicate.",
"questions": {
"domain": {
"type": "choice",
"instructions": "",
"criteria": {
"rt00": "support billing sales technical",
"rt01": "support tickets bengali",
"rt02": "support tickets hindi",
"rt03": "support tickets russian",
"rt04": "game commands actions",
"rt05": "safety destructive irreversible",
"rt06": "banking cards payments",
"rt07": "text messages spam",
"rt08": "assistant requests weather",
"rt09": "email inbox messages",
"rt10": "feelings emotions reactions",
"rt11": "social offensive posts",
"rt12": "news headlines sports",
"rt13": "product reviews opinions",
"rt14": "encyclopedia entities topics",
"rt15": "boolean question passage"
}
},
"intent": {
"type": "choice",
"instructions": "",
"criteria": {
"c00": "refund in, refund is, my refund, contacted the, keep checking, refund has, requested a, i contacted, refund i, refund isn't",
"c33": "top up, top com, my top, in my, top, failed, up failed, my top up, from my, plus",
"c54": "extra fee, fee, charged me, charge, i have been, service fee, being charged, was charged, why was i, extra"
}
}
},
"options": { "energy_norm": true, "defer_margin": 0.05 }
}