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Bert_reviews
This model is fine-tuned to classify reviews into four categories: Awareness, Consideration, Decision, and Advocacy.
Model Details
This model is based on the bert-base-cased architecture and has been fine-tuned on a dataset of reviews to classify them into one of four categories: Awareness, Consideration, Decision, and Advocacy.
Usage
The model can be used to classify customer reviews into different stages of the customer journey. Simply input a review text, and the model will output the corresponding category.
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