Dataset/Test/Transcript/7827207566.txt

Hello
Hello, I am Shalu from Department of Administrative Reforms and Public Grievance.
Good Morning
How are you doing?
I am doing very well.
On 20th June, you touched the grievance on the CP Gram Portal.
This call is for your grievance number 0059898.
You have been called for a survey.
Sir, you received a reply from Ministry of Labour on 7th July.
Did you check the reply, sir?
Yes, madam. I checked it.
Sir, I would like to know if you are satisfied or not satisfied with the reply.
Yes, it is done. My query is also resolved.
My FNF and Reliving are also done.
Yes, sir. I can understand.
Sir, as you said that your solution is done.
So, what rating would you like to give for it?
Sir, good, very good, excellent.
Madam, excellent.
Excellent.
Sir, thank you very much for giving such a good rating.
Sir, we will continue to try to work on all the grievances as soon as possible and solve your problem.
Thank you so much, madam.
Sir, would you like to give any further suggestion to our department?
No, it is very good, madam.
I mean, people do not have to worry.
Those who trouble people in an unequal manner, you have full support in that.
There is a lot of support that the query is resolved.
It is very good.
I did it for the first time and I got a very quick response.
I got a reply directly from the H.O. above the senior hierarchy.
The H.O. directly cleared everything for me.
Yes, yes.
In the meantime, no one came to know whether it happened or not.
When I told them, they were shocked.
They said, how can it be like this?
How did it happen that you got everything without telling me?
Absolutely, I can understand.
Sir, I would like to thank you very much for your time.
Your feedback will definitely be forwarded to the concerned department.
It will be tried that you do not have to face any inconvenience in the future.
Sir, thank you very much for giving your time.
May your day be blessed.
Thank you so much.
Thank you, sir.