experience_type stringclasses 2
values | emotion_type stringclasses 11
values | problem_type stringclasses 13
values | situation stringlengths 5 1k | survey_score dict | dialog listlengths 16 120 | seeker_question1 stringlengths 0 252 | seeker_question2 stringlengths 0 423 | supporter_question1 stringlengths 0 307 | supporter_question2 stringlengths 0 426 |
|---|---|---|---|---|---|---|---|---|---|
Current Experience | anxiety | job crisis | I am on short term disability and I am afraid I will lose my job if I don't go back soon. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello good afternoon.",
"speaker": "usr"
},
{
"text": "Hi, good afternoon.",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm feeling anxious that I am going to lose my job.",
"speaker": "usr"
},
{
"text": "Losing a job is always anxious.",
"speak... | They did a great job, but should've asked why I'm out on disability to get more context. | N.A | I enjoyed helping someone in need | |
Current Experience | depression | ongoing depression | I have been in a depression since my father died last year. We have had to sell our home and move to a much smaller place due to losing his income. I am older but lived with my parents to help them because they are both ill. it has been an ongoing struggle | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "hello I am ok how are you?",
"speaker": "usr"
},
{
"text": "I am well, what's on your mind?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "well as I stated above my ... | it was a good task kind of makes you look at your self | no was a good one thank you | The guidance as to how to structure the conversation helped me frame my advice. | I wish I could have used emoji's to add some additional emotional graphics to my text. |
Current Experience | anxiety | job crisis | I would like to get an online job but it is very competitive. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "I feel obligated to help you this Christmas Night.",
"speaker": "sys",
"strategy": "Reflection of feelings"
},
{
"text": "Hello Hello",
"speaker": "usr"
},
{
"text": "Who am I currently speaking with?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": ... | no | no | I think that is was a vague issue that the seeker was asking for help with. | I think that there should be a push notification to continue talking with a message in red that blinks on the screen near the chat box. |
Current Experience | depression | breakup with partner | turned in ex gf to cps for giving her kids drugs. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "3",
"relevance": "2",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! Hope you are doing well. How may I assist you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "my recent ex gf gave her daughters drugs while on a video chat with me. While being very dishonest in our relationship, i am devestated about the truth of all of it now that ... | ||||
Previous Experience | disgust | problems with friends | one of my friends cheated on her boyfriend. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi can you help me with my problem?",
"speaker": "usr"
},
{
"text": "Hello. What's on your mind?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm disgusted with my friend for cheating on her boyfriend. Am I right to feel this way?",
"speaker": "usr"
},
... | no | 15 minutes takes too long, 10 message count is better to quit on. | I find this live communication really enjoyable. | |
Current Experience | fear | ongoing depression | I'm fearful of where I'll be living in the future. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "I've tried this before and there wasn't anyone on the support side...",
"speaker": "usr"
},
{
"text": "I also tried to be the supporter but I think the screen froze at some point. I couldn't complete that side. So, I'm trying this again. Not sure if I got credit for the others.",
"spe... | I liked the task. I like chatting with people via text. | No, I'd love to do these every day! | nothing | nothing |
Current Experience | anxiety | academic pressure | I'm failing my classes and I'm on scholarship | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hi I need help. I'm under academic stress",
"speaker": "usr"
},
{
"text": "What are you stressed about?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am failing one of my classic.",
"speaker": "usr"
},
{
"text": "I'm worried about my scholarship",
... | I think it will be a great chat for people really going through things | its great | I liked chatting so casually and having simple guidelines to help me through the conversation | maybe you can improve how the pop up examples show up when you hover of things |
Current Experience | anxiety | academic pressure | Iam facing a lot of academic pressure to coplete the degree on time.. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi..how are you doing today",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi..Iam doing good..how are you",
"speaker": "usr"
},
{
"text": "Iam good..thank you..Iam here to help you about the emotional support you need.Tell me what you want to talk about?",
"... | no | no | no | no |
Current Experience | anxiety | job crisis | I recently left my job because of a toxic environment but now I'm having trouble finding another and I'm running out of money. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello!",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hello. Thanks for helping me today.",
"speaker": "usr"
},
{
"text": "No problem! How can I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm feeling anxious about finding wor... | Seeker gave great information on their problem and were very specific | Great website, great task | ||
Previous Experience | anxiety | ongoing depression | Ilost my home when my partner died. He had changed the will and I didn't know. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "3",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "I need understanding at this time.",
"speaker": "usr"
},
{
"text": "Please respond and help me see what I did wrong.",
"speaker": "usr"
},
{
"text": "Hi, sorry I just saw this",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "How are you and how may I assi... | no | no | ||
Current Experience | anxiety | job crisis | I cannot decide if I should take a new job or not | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am having a lot of anxiety and overeating because I cannot decide if I should switch jobs",
"speaker": "usr"
},
{
"text": "I see ... so you're having a career dilemma and this i... | I liked getting some support on a real issue for me | I liked getting help. I wasn't sure if it was a real person or a bot, but I think it was real person | ||
Current Experience | fear | problems with friends | My roommate says she wants me to move out. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi, I am in a bad mood and am hoping you can help :)",
"speaker": "usr"
},
{
"text": "What's wrong?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "My roommate has told me she wants me to mo... | I do like chatting with strangers. I would love to do this all day. | I wish the people were more personable but there's nothing you can do about that. | ||
Current Experience | depression | job crisis | My account went into the negative this morning. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "I am very unhappy",
"speaker": "usr"
},
{
"text": "Im sorry to hear that, would you like to go into whats causing you to feel this wa... | No it went great | it was great | ||
Current Experience | anxiety | conflict with parents | I love my parents but they want me to pursue business major while I am doing a psychology major to be Physician Assistant one day. They feel I am letting them down but in reality I want to be in the medicine field. I do not know what to do | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "hi, how are you doing? Would you like to discuss anything today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am good. How are you?",
"speaker": "usr"
},
{
"text": "Good also, what would you like to discuss?"... | I love how he related my problem to his own experience | Everything is good | fun task | no |
Current Experience | sadness | ongoing depression | I wish I had a girlfriend. I haven't seen any friends outside of my household since last October! | {
"seeker": {
"initial_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "Hello. How are you? What would you like to talk about?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Got any advice for a lonely single fellow in his mid thirties? I miss my friends, and virtual meetings on Zoom don't feel the same as meeting in person!",
"speaker": "us... | No | No | ||
Current Experience | depression | ongoing depression | I am always in the mood of depression. I thought every thing going to be happen to me in wrong way | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "hi",
"speaker": "sys",
"strategy": "Reflection of feelings"
},
{
"text": "I am always in the mood of depression",
"speaker": "usr"
},
{
"text": "why what is your problem?",
"speaker": "sys",
"strategy": "Reflection... | I got solution | nothing | No | No |
Current Experience | fear | job crisis | We had a staff appreciation day, but we all got drunk by the end of the day. So now I am worried my boss will judge me or fire me. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "hi",
"speaker": "usr"
},
{
"text": "can you talk about your feelings at this time",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Currently I am worried to show up to work. We had a staff... | I like how there was enough time to vent what was on my mind. | no | ||
Current Experience | sadness | ongoing depression | My partner recently died due to cancer. Shortly after that my 34 year old daughter was diagnosed with cancer of the brain stem. Both of my sons and their families live overseas in Japan and South Korea. I get sad just with a feeling of being overwhelmed and missing my family. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {}
} | [
{
"text": "Hi, how are you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm good, thank you. I hope you are as well.",
"speaker": "usr"
},
{
"text": "How can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "How can I help y... | no | I kept getting three messages with each response. | ||
Current Experience | fear | job crisis | Due to this pandemic, I fear for the safety of my job. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello, how are we doing today?",
"speaker": "usr"
},
{
"text": "Good, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not so good unfortunately.",
"speaker": "usr"
},
{
"text": "You can tell me what's bothering you",
"speaker": "sys",
... | ||||
Current Experience | shame | job crisis | Recently left a job due to COVID-19 virus concerns. Everyone there was amazing but I was concerned about virus risk. | {
"seeker": {
"initial_emotion_intensity": "2",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good evening.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Good evening, thank you for picking this up",
"speaker": "usr"
},
{
"text": "No problem, how are you tonight?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm good, a little an... | Seeker was clear on issues and very responsive. | Great website, great task | ||
Previous Experience | anxiety | job crisis | A new supervisor is more controlling, doesn't trust me and is changing my work role and threatening my job. He's reducing my travel and opportunity to take additional hours and changing the direction of my current work projects. He's also from the Military and has an abrasive way of communicating with makes having conv... | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "How can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi there. I'm seeking some support, maybe some advice in dealing with a situation at my work.",
"speaker": "usr"
},
{
"text": "I've got a new supervisor who is so different from my last one.... | The conversation was a little slow. | Needed to adjust the text size. | no | no |
Current Experience | depression | ongoing depression | I'm feeling depressed and overwhelmed | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi. I'm feeling depressed and overwhelmed.",
"speaker": "usr"
},
{
"text": "Please tell me more about it, when did it start?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "It all started earlier this year. I live with my parents because I'm unable to care for mys... | ||||
Current Experience | anxiety | academic pressure | I am failing in my learning because of COVID. It is very stressful. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hello there. What is on your mind today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am stressed because I must learn through classes on ZOOM instead of a regular class.",
"speaker": "usr"
},
{
"text": "What... | None | None | ||
Current Experience | sadness | problems with friends | I lost friend as she does not reach out to me anymore and wonder why. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "hello",
"speaker": "usr"
},
{
"text": "How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Good, thanks, you?",
"speaker": "usr"
},
{
"text": "I am well t... | no | no | It was very interesting. | |
Current Experience | sadness | problems with friends | My friends talk behind my back and always try to get me in trouble but don't show it. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "Hi! Hope you are doing well today. How may I assist you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "i am really depressed because of my friends",
"speaker": "usr"
},
{
"text": "It seems you are badly hurt by you... | i really liked this social robot | - | The other participant left. | |
Current Experience | disgust | problems with friends | My biological sister has major issues is trying to turn my family against because of an argument we had 4 years ago | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hi there, is there anything on your mind at the moment?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm irritated with family issues atm :(",
"speaker": "usr"
},
{
"text": "I am sorry to hear that. So, I gather that you and your loved ones are really not getti... | No | No | ||
Current Experience | depression | ongoing depression | I've suffered from depression since I was a teenager. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello?",
"speaker": "usr"
},
{
"text": "Hey, hi are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm okay i guess. How are you?",
"speaker": "usr"
},
{
"text": "I'm pretty good, I can't complain. Is there any thing going on with you... | no | no | ||
Previous Experience | anxiety | job crisis | I made a mistake at work by not calling a placement for a resident and now they are unable to leave in time and my boss is upset. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hi How are you today?",
"speaker": "usr"
},
{
"text": "I'm doing fine today. How are you feeling?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I'm feeling a little bit anxious today.",
"speaker": "usr"
},
{
"text": "Can I ask why that is?",
"speak... | I felt it was kind of hard to come up with ten different exchanges. | No | ||
Current Experience | anxiety | job crisis | I am retired, but really need to go back to work to earn some extra money. My problem is that it is very difficult physically for me to wear a mask for longer than a few moments. In this time of COVID, I have no choice in the matter. It is causing me anxiety because I need the income. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how are we doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi. I'm doing fine. Just feeling a bit anxious.",
"speaker": "usr"
},
{
"text": "Would you want to go further into whats causing this anxiety?",
"speaker": "sys",
"strategy": "Q... | I thought the task went very well. The supporter was timely and responsive. | I can think of nothing at this time. | i thought it was great | no its working perfectly |
Previous Experience | anger | job crisis | I am unable to work at my job anymore due to a poor supervisor who made my work much more difficult. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hello, how are you doing today?",
"speaker": "usr"
},
{
"text": "Im okay how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am glad you are doing okay, I am struggling with my current employer which has brought me an area of anger and sadness.",
"s... | ||||
Current Experience | anxiety | academic pressure | I have to repeat one of my classes over winter break, but I have plans with family. I will lose my scholarship if i dont pass | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, are you having a good day at the moment?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Today is okay, i guess. I'm just stressed.",
"speaker": "usr"
},
{
"text": "Is there a general problem that you would like to talk about? I am more than happy to listen.",... | I liked this task, a lot | no it was great | ||
Previous Experience | sadness | ongoing depression | Stress from a toxic friendship, lack of support and isolation. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello there, how are you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm okay I guess",
"speaker": "usr"
},
{
"text": "You seem a little down. Is there anything you'd like to talk about?",
"speaker": "sys",
"strategy": "Question"
},
{
"t... | No | No | difficult to know when to finish | |
Current Experience | fear | job crisis | My bos just resigned last week and I am worried about what that means for me and my coworker. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "I am worried that my Director played a game she was not able to play, got caught, and was forced to resign. I am not sure what that means for me. Any help would be appreciated.",
"speaker": "usr"
},
{
"text": "Can you explain to me what exactly kind of game it was?",
"speaker": "sys",... | No, good advice! | No, I thought it was a good platform. | ||
Current Experience | anger | academic pressure | I am mad at my professor for giving me a 0 on a test. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "Hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "how are you?",
"speaker": "usr"
},
{
"text": "I am good, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am feeling okay, a ... | I think the other person was very helpful and related to me. | Maybe add emojies to add more descriptive faces. | Seeker did a great job | Great website, great task |
Current Experience | anxiety | problems with friends | I have a friend who is mad at me because I told her to pull up her mask while she was talking to me. She became very offended and actually started yelling at me as to how I am healthy and will live through Corona if I caught it. I reminded her about my family and other people but she is stubborn. She is just now starti... | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi!",
"speaker": "usr"
},
{
"text": "Hello, how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not so good. I have conspiracy theorist as a friend who is now mad at me because I told her to pull up her mask while talking to me.",
"speaker... | no | no | I think the prompt was good, but my peer kept typing as I was writing causing the feed to be more drawn out and difficult to keep up with. | I think having people type a few sentences and let the person respond would be more helpful. I felt as though that I could not keep up with the prompts, but I think having a more controlled structure would be helpful. |
Current Experience | disgust | problems with friends | I don't like any of my friends. In fact, I don't think I like anyone. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "feeling disgust as usual. yourself?",
"speaker": "usr"
},
{
"text": "I have been feeling a little low too. Would you like to tell me a bit about why you are disgusted with yourself?"... | The voice chat box needs to be wider.A lot wider. | |||
Current Experience | shame | job crisis | as a new mom , i wanted to spend much time with baby , i took break from work but my mind became too lazy to get back work so i lost job .still my brain not yet all agree for try new job because of baby .I need much money to take care of entire family of 6 .I shame on my self why i thinking like this | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "hi . god morning",
"speaker": "usr"
},
{
"text": "Hello , How are you today",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "yea good but lil lazy",
"speaker": "usr"
},
{
"text": "could you please help me to be concentrated on work and new job preparation... | ok | ok | Just having to pick my question choice before entering my response. It seemed to hold me back on my response time . | No I really enjoyed this hit. |
Current Experience | depression | ongoing depression | I've been depressed for months but now I'm spending Christmas alone and it's the worst. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello!",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi thanks for chatting with me today. I've been really down and could use someone to talk to.",
"speaker": "usr"
},
{
"text": "Of course! What have been down about?",
"speaker": "sys",
"strategy": "Quest... | No | No | N/A | Hard to select on the type of message |
Current Experience | anxiety | ongoing depression | I'm having trouble with making my parents understand who I am. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hi, how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm feeling a bit confused and anxious.",
"speaker": "usr"
},
{
"text": "okay, that is valid, do you have an idea what is causing the ... | I liked how the supporter was able to reason with my issues, but she was kind of casual too. I don't like it when they're too formal. I like how I was able to talk freely without having my face or name shown. | If it's more encouraged for supporters to talk casual. It's a more and friendly type of feeling. | none | none |
Current Experience | anxiety | academic pressure | I have a very stressful meeting tomorrow morning. I'm feeling nervous and anxious about it. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, what is life like for you right now?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Pretty stressful. I'm a little bit anxious about school.",
"speaker": "usr"
},
{
"text": "So you're worried about your studies? I will try to help if I can. Please tell ... | I appreciate the quick response rate. | Nothing | ||
Previous Experience | anxiety | breakup with partner | My friend didn't like it that he dumped me. She told him he was an idiot to do that. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "How can I help you",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "hi. my friend told my ex boyfriend he was an idiot for dumping me. it made me feel uncomfortable since i was in the same room. now he is talking to me again. i think he might want me back",
"speaker": "usr... | they gave me good advice | no | ||
Current Experience | depression | ongoing depression | I'm sad a lot because I don't like the life I live. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "1",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello!",
"speaker": "usr"
},
{
"text": "Hi! HOw are you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I'm feeling sad and depressed.",
"speaker": "usr"
},
{
"text": "OH no, why are you feeling this way?",
"speaker": "sys",
"strategy": "Q... | No | No | ||
Current Experience | sadness | Issues with Children | My youngest son has such a hard time sharing | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "My youngest is my hardest",
"speaker": "usr"
},
{
"text": "Hello how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am well. Hope you are.",
"speaker": "usr"
},
{
"text": "yes I'm fine thank you , how is your day today?",
"speaker": "sy... | ||||
Current Experience | sadness | job crisis | lot of problems in my working climate.my supervisor is very strict and angry man. any problem create in lot of issues in work place. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "my working place is lot of problems in daily.",
"speaker": "usr"
},
{
"text": "daily any problem created.",
"speaker": "usr"
},
{
"text": "my family daily activities is sadness",
"speaker": "usr"
},
{
"text": "my family happy is down",
"speaker": "usr"
},
{... | no | no | ||
Previous Experience | depression | job crisis | trying to find a job in this town is almost impossible, it is either fast food, walmart, or if you know someone the chemical plants. i need to get out of the place i am in or i am going to go insane. i cant do that without more income. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! How may I support you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "feeling really stressed out and exhausted trying to find a job in a small town",
"speaker": "usr"
},
{
"text": "I understand how frustrating it can be, especially with COVID turning ... | ||||
Previous Experience | anger | problems with friends | I am in a critical situation in need of money, urgently for my business. I was sure my friend will help me. To my surprise, he has refused, in spite of my help to him previously when he was in a similar situation. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "Hello, how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi, is there anything you'd like to talk about today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Today there is nothing to feel about that. When I think of it or ha... | Yes. I liked the task. It gave some relax over the anger and suggested some way to reduce the anger. | None | seeker simply would not press quit | |
Current Experience | anxiety | job crisis | CoVid has created a situation where I have to work from home all the time and I am unsure whether I will be employed next month | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello... I am feeling quite anxious",
"speaker": "usr"
},
{
"text": "Hi, I am very sorry to hear that.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "What it is you are feeling anxious about?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "... | this is my first time completing the task, it is very interesting | Everything worked perfectly and the instructions are clear | Seeker did a great job with information and issues | Great website, great task |
Previous Experience | anxiety | academic pressure | Nervous about a test in the future because I do not know if I am learning well enough because of lack of in-person teaching. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "anybody home?",
"speaker": "usr"
},
{
"text": "Hello! What would you like to talk about today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi, a little bit of anxiety of academics",
"speaker": "usr"
},
... | Just the wait between speaking with someone. | Just the wait time. | ||
Current Experience | anger | job crisis | I was scheduled to take my vacation after next week on Christmas week but due to some people quitting my boss suggested that I will have to work , I will not work because I already have plans but I am afraid that if I don’t work she will cut my hours when I come back | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi! How are you tonight?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi! How are you tonight?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am doing just great now",
"speaker": "usr"
},
{
"text": "Sorry that typed twice.",
"spe... | No | No | I liked chatting with the lady and encouraging her. | I had some problems last night with the seeker not speaking English and making up fake problems. I have not had those hits approved and if you could help me with that, that would be helpful to me. Thanks. |
Current Experience | sadness | breakup with partner | facing a breakup with the partner.. | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "Hi..how are you today",
"speaker": "usr"
},
{
"text": "Iam looking for some help towards facing breakup with the partner",
"speaker": "usr"
},
{
"text": "can you help me providing some emotional support",
"speaker": "usr"
},
{
"text": "Is there anything that I can ... | no | no | ||
Previous Experience | anger | problems with friends | my close friend became an avid antivaxxer and felt it was his job to pressure me over it...he wouldn't drop it and so i had to cut off communication, at least for now. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "Hi, how are you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "oh i am totally pissed off at my friend",
"speaker": "usr"
},
{
"text": "he is an intelligent person....and was (is?) a close friend...but...he b... | no | make it go live so i can use the service!! I like it and am a big believer in the power of peer support. | It was a very friendly task and a good conversation was held. I also like the icon photos. Very relaxing. | Encourage both seekers and peer-supporters for more casual talk. It's more comfortable when both sides can have an easy conversation. |
Previous Experience | anger | Sleep Problems | i couldnt sleep because my neighbors were partying and playing loud music | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "Hello there, how can I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "yes i had problems sleeping one night",
"speaker": "usr"
},
{
"text": "i was so angry that i couldnt sleep",
"speaker": "usr"
... | no | no | ||
Previous Experience | sadness | breakup with partner | My fiance and I are splitting up after 5 years and I feel like I'm starting over again. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi.",
"speaker": "usr"
},
{
"text": "Hi, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Doing okay, thanks, how are you doing?",
"speaker": "usr"
},
{
"text": "I am doing all right, thanks. Anything you would like to talk about?",
"sp... | I found the task interesting and enjoyable. | I would have liked to see an indication that my partner was typing a response. | ||
Current Experience | anxiety | job crisis | I'm about to lose my job because my company is not able to negotiate my existing contract and I'm unable to secure another job. I feel anxiety on what to do and next steps to take. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good evening, how are you feeling at the moment?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hey, how are you. I wish I can say I'm good but feeling down and nervous. :(",
"speaker": "usr"
},
{
"text": "Oh I am so sorry. Please know that I am happy to listen! ... | The task was good, I was able to cope with my situation and able to feel better about the situation. | Maybe add emojis to make a better statement. | ||
Current Experience | anxiety | job crisis | The pandemic is causing my company to close. I am now going to be searching for a job in a saturated market! | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "1",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "I'm so anxious. I'm losing my job at the end of the month and I don't know how my resume is going to hold up with so many other people looking for work too!",
"speaker": "usr"
},
{
"text": "I can understand why you would feel this way. Maybe you should try to take a step back and reassess... | It took a long time for my partner to respond | it is a bit long | a little shorter interaction | |
Current Experience | sadness | job crisis | My colleagues are always talking about me behind | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hello! how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am not fine",
"speaker": "usr"
},
{
"text": "Why is that?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "My col... | Nothing | Nothing | no, nothing | no, nothing |
Current Experience | anxiety | job crisis | Looking for an online job. hard to find one. too competitive | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "How may I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Are you there??",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "if",
"speaker": "usr"
},
{
"text": "I would like you to ... | np | no | I think that the speaker should have talked about why he he or she could not find work. I thought the reason for the seeker's issues were weak. It seemed like a lame excuse. | None |
Current Experience | shame | Appearance Anxiety | I can't get a haircut due to pandemic, my hair is a disaster. I'm getting older and things are sagging. I am too shy to go on camera for my zoom meetings. And afraid to be rejeected once i am ready to date again. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hell, How can I help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm ashamed of how I look which makes me anxious when I have to attend zoom meetings, I have to leave my camera off. It feels like cheating!",
"speaker... | ||||
Previous Experience | anxiety | academic pressure | I keep having dreams that I've forgotten to go to one of my classes and I won't graduate on time. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there.",
"speaker": "usr"
},
{
"text": "hi how are you today? How can I assist you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm feeling really stressed. I'm about to graduate from college, but my last two classes are killing me. I keep having dreams tha... | ||||
Current Experience | depression | ongoing depression | I've recently lost my job due to the covid situation and my funds are dwindling by the day while we've been out into another lockdown | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good morning! What can I help you with today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi, i've been feeling really depressed lately and I'd like to talk to someone about it",
"speaker": "usr"
},
{
"text": "That is very understandable. Depression is tough to ... | I liked the instant responses and they thought out the scenario I presented them with | No it's running pretty smoothly other than the wait at the beginning but that's natural I guess unless you have staff on call | No | More details about the seeker's problem |
Previous Experience | sadness | Issues with Children | my daughter is addicted to opiods and living a high risk lifestyle. she does not want help. it's heartbreaking. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "i am so worried about my daughter",
"speaker": "usr"
},
{
"text": "Hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I am so sorry to hear.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "... | having to choose from a list of issues | tell us at the start what the aim is. Are you developing a peer support website? Or are you training supportive AI? Am curious! | Seeking support was very professional | None |
Current Experience | depression | ongoing depression | Working in a job I hate, parents arguing, | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, How are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "i'm kind of tired, you?",
"speaker": "usr"
},
{
"text": "I'm okay. What is making you feel tired?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "This job I work in because i... | it was pretty vague | not that I can think of | ||
Current Experience | anxiety | ongoing depression | I was recently kicked out of my fathers house. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello there, how is life treating you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "life is pretty bad latley",
"speaker": "usr"
},
{
"text": "feels like stress after stress",
"speaker": "usr"
},
{
"text": "I am so sorry to hear that, can you tell m... | no. | Nope. | ||
Previous Experience | anger | breakup with partner | I had a nasty breakup with my boyfriend. He stepped out on me and lied to my face. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, what's on your mind today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello Gday",
"speaker": "usr"
},
{
"text": "How are you tiday?",
"speaker": "usr"
},
{
"text": "I'm good, anything I can help you with?",
"speaker": "sys",
"st... | ||||
Current Experience | anger | problems with friends | I have this girl friend that never listen to me for advise even though I could help her . It seems that I am not smart enough to give her an advise | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "2"
}
} | [
{
"text": "hi my name is Sarah, how are you feeling?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I been in lock down over a year , how you think I am feeling?",
"speaker": "usr"
},
{
"text": "ah yes lockdown...I don't want to guess how you are feeling, can you explain ho... | n/a | too long | the seeker was a slacker didn't stay on topic | maybe give better instructions to the seeker? some examples? |
Current Experience | anxiety | academic pressure | I have finals coming up and I'm very nervous for them. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello!",
"speaker": "usr"
},
{
"text": "hello there",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I'm stressed about my finals :(",
"speaker": "usr"
},
{
"text": "When is your finals?",
"speaker": "sys",
"strategy": "Question"
},
{
"tex... | ||||
Current Experience | anxiety | ongoing depression | Right now dealing with all the shutdowns I have felt pretty depressed. I'm a stay at home mom with 4 kids and its hard to me to manage day to day. My husbands work hours have been reduced and with the kids being home full time I never get a break. I'm always overwhelmed. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi",
"speaker": "usr"
},
{
"text": "May I know what is wrong?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm just feeling very overwhelmed with all the shutdowns. I'm a stay at hom... | The supporter seemed hesitant at first. | its pretty coool once the conversation starts going | Nothing, just awkward | Don't think so. It was confusing having to click a strategy before entering the message. Maybe I missed where it explained that, but I got through it. |
Previous Experience | sadness | problems with friends | My friend died in a car accident | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi. How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi, I'm sad",
"speaker": "usr"
},
{
"text": "How are you?",
"speaker": "usr"
},
{
"text": "I am ok. Been a busy day. More importantly your upset; what is going on?",
"speaker": "sys",
... | No | No | I think that if there was a face to face webcam feature for certain users it would enhance the experience. Seeing and talking to someone would probably be far more effective than messaging alone. | |
Current Experience | depression | breakup with partner | My caught my girlfriend cheating with a man of 50 years of age | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {}
} | [
{
"text": "Hello, how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Is there anything you'd like to chat about? What's on your mind?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "am not feeling so good, being depressed feeling like killi... | its absolutely great | It was quite hard to know how to respond because the Seeker didn't really go into detail. | No - it all worked well. | |
Current Experience | depression | job crisis | i'm in depression because recently i lost my job | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "hello, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "hi",
"speaker": "usr"
},
{
"text": "how can i help you?",
"speaker": "usr"
},
{
"text": "i'm in depression because i lost my job.",
"speaker": "usr"
},
{
"text": "oh! did y... | ||||
Current Experience | depression | ongoing depression | I have been self-isolating since March which has made my chronic depression worse than ever. I live alone and have not touched another human being in all that time. | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "Things have much worse the last couple weeks",
"speaker": "usr"
},
{
"text": "It seems like things have not be great for you over the past couple of weeks. Why do you feel they have been worse?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I had been seeing a th... | only having to wait a long time for a reply | nothing I can think of at the moment | I loved this task. It felt good to help others. | Maybe cut the conversation off after some time. |
Previous Experience | anxiety | academic pressure | I have a ton of tests and projects all due very soon and it is during a time in which I had not seen any friends and am feeling down. I feel very overwhelmed and sad. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello there! How can I encourage you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi, I have been going through a lot of stress with school and am also sad and lonely as of late and not sure how to make myself feel better",
"speaker": "usr"
},
{
"text": ... | I liked helping a young student. | Only that the chat didn't break up words from line to line. | ||
Previous Experience | anger | problems with friends | My best friend flirted with my wife and asked if she wants to have sex with her. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello, not great. How are you?",
"speaker": "usr"
},
{
"text": "I am doing okay, thanks for asking but what's going on with you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": ... | I liked the interaction between the participant and I. I felt like I helped him quite a bit. | No, everything was understandable and easy. | ||
Previous Experience | sadness | breakup with partner | I think I need to break up with my girlfriend because my feelings have changed | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there how can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I have been in a relationship for just over two years. At the start it was fun and we got along great. I think we have little in common these days and I don't feel the same way I used to. I don... | No it was fun | No | ||
Current Experience | depression | ongoing depression | I'm kind of just generally feeling seasonal depression as I don't feel happy, | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello there",
"speaker": "usr"
},
{
"text": "Hi, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Im okay, just a bit out of it",
"speaker": "usr"
},
{
"text": "Ok, how may I help you?",
"speaker": "sys",
"strategy": "Question"
},... | N/A | N/A | No | No |
Previous Experience | depression | ongoing depression | i feel like my life is in a rut | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "HI, I need help, I have been feeling very down lately.",
"speaker": "usr"
},
{
"text": "Okay, how can I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I just wanted to talk to someone.",
"speaker": "usr"
},
{
"text": "Is there anything parti... | I did not like having to categorize my statements, I couldn't scroll or see all of the options. | |||
Current Experience | depression | ongoing depression | General daily stresses | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello I would like to talk to you regarding my daily stresses",
"speaker": "usr"
},
{
"text": "sure, please go ahead and share your story",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "pretty much being social isolated due to the pandemic, trying to finish up my st... | I liked the interface of live chatting | none | ||
Current Experience | depression | breakup with partner | I broke up with my romantic partner because the relationship was going really badly. I know it was the right thing for me to do, but now I am incredibly lonely and have no one to go to. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! How are you doing today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I'm not doing so well. I'm really lonely and kind of sad.",
"speaker": "usr"
},
{
"text": "I'm so sorry to hear that.",
"speaker": "sys",
"strategy": "Others"
},
{
"text"... | Everything was great. It was actually fun and genuinely helpful. | Nothing. It was great. | I loved this task! The person I was chatting with got very personal and it seemed as though I made them feel a lot better than they felt when the conversation started. It provided me with a sense of true accomplishment! | I think that these tasks are perfect! |
Current Experience | sadness | ongoing depression | My finance is working out of the country till 2022 and I am left here by myself until he gets home. I have no friends and no one to talk to. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "hey there, how's it going?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "alright. just getting by.",
"speaker": "usr"
},
{
"text": "is there one particular problem or issue that's been on your mind the most late... | n/a | na | The text is somewhat difficult to read when words are broken up across two lines | Don't let text get cut off, let words wraparound in the text fields |
Current Experience | sadness | job crisis | Job safety is causing my sadness and stress. COVID-19 is making it worse. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, how are we doing today?",
"speaker": "usr"
},
{
"text": "Im doing good. How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not so good unfortunately.",
"speaker": "usr"
},
{
"text": "Oh no! I'm sorry to hear that. Would you be... | I liked being able to give them some of my suggestions that i use at home. | faster pairing | ||
Current Experience | anxiety | breakup with partner | I want to break up with my partner who ive been married to for 6 years with a 5 year old child | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hey",
"speaker": "usr"
},
{
"text": "HI, can I help today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I have been married for 5 years but i am very unhappy and anxious. I want to break up with my partner but not sure how, this is increasing my anxiety",
"... | No | No, loved it | ||
Previous Experience | depression | ongoing depression | I found my mom murdered on the side of her house | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "I have a real pickle of a problem",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that, can you tell me what it is?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am depressed and all alone",
"speaker": ... | felt less lonely | pay | No | PLease let me be able to read case details before talking to the seeker |
Current Experience | sadness | problems with friends | I have/had a friend who now lives on the opposite coast from me. After 15 years out of touch, we recently reconnected, and we chat by text, and met up a couple times. But now he's demanding an apology that I don't owe him. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hi there, how is life treating you right now?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Oh, not too bad, thanks. And you?",
"speaker": "usr"
},
{
"text": "I am okay but feeling a little down at the moment. Is there anything that you'd like to talk about?",
... | I didn't realize the supporters didn't get to read the problem I had already described. Why did I write it if they weren't going to see it? | If you leave it the way it is, I would suggest letting the support seekers know that the supporter does not have access to what they've already written. It led to some miscommunication. | people don't know how to end the task!! | |
Current Experience | anxiety | ongoing depression | Worried about my daughter abd her academic struggles. She has a genetic condition and some learning differences. Struggling to cope to work and do day to day things and give her as much support as she needs. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello. How are you doing today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi, I'm struggling today.",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that. Anything in particular that is bothering you?",
"speaker": "sys",
"strategy": "Question"
},
... | I think it's hard to explain any difficulties in 10 parts of a conversation. Whilst you want to talk more I think as it's a paid conversation it won't reflect the full support you might get on a helpline. | I'm really not sure. | no | no |
Previous Experience | sadness | problems with friends | I TALK WITH MY FRIENDSHIP | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "How are you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "is anything bothering you, today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am today very sad because my friends fighting with me",
"speaker": "usr"
},
{
"text": "wha... | I liked having the guidelines on the side of the screen | maybe you can re-format the dialogue so the words dont get cut off | ||
Current Experience | shame | academic pressure | I failed a few of my midterms and now I'm very apprehensive about my finals. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "HI how are you today",
"speaker": "usr"
},
{
"text": "HELLO",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "going good what about you",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Doing well, thanks.",
"speaker": "usr"
},
{
"text... | They had good suggestions. | Faster reply times. | ||
Current Experience | depression | ongoing depression | struggling with my demons | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good evening, how are you tonight?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "i'm struggling with my depression, I can't seem to get a handle on it",
"speaker": "usr"
},
{
"text": "I'm really sorry to hear that. What kinds of things have you been doing so far t... | No | Want to see seeker's case details | ||
Current Experience | sadness | breakup with partner | I found out my boyfriend went to see his ex and I don't know if I should break up with him or not. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi! How are you this evening?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm very sad.",
"speaker": "usr"
},
{
"text": "I found out my boyfriend went to see his ex",
"speaker": "usr"
},
{
"text": "I'm sorry to hear you are sad. What's going on? Ma... | no | maybe a thumbs up or thumbs down instead of rating the messages | I am not sure we resolved anything. She was in a crisis moment. | |
Current Experience | sadness | ongoing depression | Coronavirus restrictions are getting me down and I've suffered from low motivation and can't seem to get positive about anything any more. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there",
"speaker": "usr"
},
{
"text": "Hello. How's it going?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I've not been doing great to be honest. I'm finding it hard to stay positive with all these constant lockdowns and restrictions",
"speaker": "usr"
... | No | Nothing | I enjoyed helping the person | Nothing |
Current Experience | depression | job crisis | it has been difficult to get another job after i was furloughed | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi",
"speaker": "sys",
"strategy": "Affirmation and Reassurance"
},
{
"text": "hello",
"speaker": "usr"
},
{
"text": "How are you friend?",
"speaker": "sys",
"strategy": "Affirmation and Reassurance"
},
{
"text": "i am in depression friend, don't really kno... | everything is perfect | nothing | No | Nothing |
Current Experience | fear | ongoing depression | Hope I will not die? My doctor told me not to smoke again, I tried to stop for the past five years that I have been coughing seriously but all the effort was aborted. | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "Hello, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am good and you",
"speaker": "usr"
},
{
"text": "coughing time to time has been my fucking fear",
"speaker": "usr"
},
{
"text": "If anyone will talk now, telling me to come off... | nothing | I like it. | I needed more time to become a Supporter. It's a great mission. | |
Current Experience | anxiety | ongoing depression | I had some recent car trouble and the problem has gotten worse. It has caused the mechanic bill to get bigger and bigger and I don't know how I am going to pay for it. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how are you feeling right now?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am feeling a high level of anxiety.",
"speaker": "usr"
},
{
"text": "I am really sorry to hear that - I've been there too. Can you tell me more?",
"speaker": "sys",
... | I liked the conversation being supportive. | No. | ||
Previous Experience | sadness | breakup with partner | My partner broke up with me a few days ago | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi hoe are you doing today? What brings you here?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am pretty sad",
"speaker": "usr"
},
{
"text": "What has got you feelin g so down today? I am here to listen and support you today!",
"speaker": "sys",
"stra... | Supporter went above and beyound to help me. | no | I liked the entire task | not really |
Current Experience | depression | ongoing depression | my boyfriend keeps leaving and staying gone, leaving m here with our 1 year old daughter, who is taking it pretty bad, he will sometimes stay gone for 3 days and then comes home and act like everything is okay, says he is sorry and that he wont do it again, stays home for a few days and then does the same thing again, ... | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "3",
"relevance": "2",
"final_emotion_intensity": "2"
},
"supporter": {}
} | [
{
"text": "How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "im okay i guess how about you?",
"speaker": "usr"
},
{
"text": "I'm doing well, thank you for asking. It sounds like you might not be doing okay. Anything you want to talk about?",
"speaker": "sys",
... | i like it alot, got to let out some of my thoughts | no i thing everything is great | Nothing comes to mind. | Nothing comes to mind. |
Current Experience | depression | job crisis | I just got layed off. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hi. How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I can't believe it I just got layed off.",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that. It is a tough time right now for people working. Do you want to talk about it more?",
... | No, it was pretty smooth | no | No | The layout of the text so that words don't cut off in the middle to go to the next line. |
Current Experience | anxiety | breakup with partner | constant fighting | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "Hello. How are you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "not very good.",
"speaker": "usr"
},
{
"text": "oh no. that isn't good. can you tell me what happened?",
"speaker": "sys",
"strategy"... | It was difficult to try to make sure I was addressing all of her concerns as fast as she was typing them at time. | No, I think everything was great! | ||
Current Experience | anxiety | job crisis | My industry shut down due to Covid-19 and I am currently seeking work but very financially behind and stresed about it. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Are you there?",
"speaker": "usr"
},
{
"text": "goodness i am so sorry! my browser did not make a noise.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "how are you doing? sorry i kept you waiting!",
"speaker": ... | ||||
Current Experience | depression | Alcohol Abuse | My family have lost confidence in me due to my alcoholism. I want to stop but don't know how. I have tried before but some things I go through make me go back. What can I do? | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello how are you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Am feeling down and blue.",
"speaker": "usr"
},
{
"text": "I understand that you are feeling down and blue and that isn't good. What is making you feel down and blue do you think?",
"speake... | The content was helpful | I feel like you are doing a good job as it is. | No this is a good task, makes you feel like you are helping someone. | No it works well. |
Current Experience | depression | ongoing depression | i had to withdraw from a semester of college. covid has led to isolation and i was unmotivated. i am regretful. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "How're you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm ok",
"speaker": "usr"
},
{
"text": "how are you",
"speaker": "usr"
},
{
"text": "I'm doing well, thanks. W... | The length of time can feel a little forced, but it was nice. | Not that I noticed. | No | No |
Current Experience | sadness | ongoing depression | I inherited some money, because both of my parents died last year. I moved to a new state, bought a house I love... but I just feel empty, and alone. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi. I don't know... sort of down. Sort of empty... How about you?",
"speaker": "usr"
},
{
"text": "I am feeling a bit the same. Is there something specific that you'd like to talk... | This one went very smoothly. | It seems odd to me that the support person doesn't get to see what we wrote is our problem... |
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