experience_type
stringclasses
2 values
emotion_type
stringclasses
11 values
problem_type
stringclasses
13 values
situation
stringlengths
5
1k
survey_score
dict
dialog
listlengths
16
120
seeker_question1
stringlengths
0
252
seeker_question2
stringlengths
0
423
supporter_question1
stringlengths
0
307
supporter_question2
stringlengths
0
426
Current Experience
depression
ongoing depression
Haven't been able to find a companion for years, loneliness has driven me to depression.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello. How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Feeling pretty down to be honest.", "speaker": "usr" }, { "text": "Oh, I am sorry about that. Why are you feeling down?", "speake...
Nothing
Nothing
Current Experience
disgust
breakup with partner
Going through a divorce. Wife is cheating on me.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Good evening", "speaker": "sys", "strategy": "Others" }, { "text": "Hello", "speaker": "usr" }, { "text": "How are you tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm hanging in there or trying to. How are you?", "speaker": "usr" ...
I liked it a lot.
I don't think so.
Seeker had clear problem, responsive
Great website, great task
Current Experience
fear
job crisis
My was recently fired from my job and I am very stressed
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "I am sad", "speaker": "usr" }, { "text": "I sometimes feel sad too, these days have been really difficult", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "Its very stressful now that I don't have work", "speaker": "usr" }, { "text": "...
Cool task. Was fun to rollplay
Some of the answers were a bit generic. I would have thought they'd have a bit more fun with it.
Like it all
Great website! doing a good job!!
Previous Experience
anxiety
job crisis
I was laid off from work during the covi-19 period at a time when i least expected it and i wasthen finacially doen since i had spent a great portion of the money i had to settle bills and was planning to take an advance salary only to be informed i was stopped from working for an unknown period
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there!! How can I help today?", "speaker": "sys", "strategy": "Others" }, { "text": "hey too. Have got a mental problem need your support if you don`t mind", "speaker": "usr" }, { "text": "Of course, would be glad to support", "speaker": "sys", "strategy": "Othe...
none
Could include voice to enhance interaction
sometimes takes the seeker a long time to end the conversation
The supporter should also be able to click finish and quit, because sometimes the seeker takes a while or maybe doesn't know how to. The supporter should be able to click finish and the seeker should get a confirmation message and be able to decline or accept the end of the conversation.
Current Experience
sadness
breakup with partner
I recently faced a breakup with my partner..
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello..Iam here to help you today..how are you doing today", "speaker": "sys", "strategy": "Question" }, { "text": "Hi..I am facing immense sadness because of a recent breakup with my boyfriend..", "speaker": "usr" }, { "text": "I can understand that is very hurtful..can y...
nothing
nice study
nothing
nothing
Current Experience
disgust
breakup with partner
My boyfriend cheated on me a year ago but I just found out. It was with my best friend and I am so grossed out and mad.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hey! How are you?", "speaker": "sys", "strategy": "Others" }, { "text": "Hi, I am having a really hard time. I just found out that my boyfriend cheated on me a year ago.", "speaker": "usr" }, { "text": "Have you confronted him about it yet?", "speaker": "sys", "str...
Current Experience
anxiety
job crisis
Due to this pandemic, I fear for my job.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how's it going?", "speaker": "usr" }, { "text": "Hi, how are you?", "speaker": "sys", "strategy": "Others" }, { "text": "Not so good, you?", "speaker": "usr" }, { "text": "I am sorry to hear that. What is going on?", "speaker": "sys", "strateg...
Great seeker, problem was well laid out,
Website and task is great
Current Experience
anxiety
job crisis
Trying to get my own small crafting business off the ground.
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hi there", "speaker": "sys", "strategy": "Others" }, { "text": "How are you?", "speaker": "usr" }, { "text": "Sorry I was temporarily distracted. Is there anything that you'd like to talk to me about?", "speaker": "sys...
no
no
Current Experience
disgust
problems with friends
My friend is selfish and talks too much on the phone. It is annoying.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Yo", "speaker": "usr" }, { "text": "Hi, how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "I am decent. I am here because my friend talks way too much on the phone, and it frustrates me.", "speaker": "usr" }, { "text": "They never want ...
Already mentioned.
Already mentioned.
No
It is confusing that there are multiple "other" categories for the strategies.
Current Experience
sadness
breakup with partner
My wife and I had a threeway with my ex, and they're kind of at each other's throats now. The ex lives on our block too, so it's slightly awkward in the neighborhood
{ "seeker": { "initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi, how goes?", "speaker": "usr" }, { "text": "I'm doing fine, you can tell me your problems", "speaker": "sys", "strategy": "Others" }, { "text": "Well, you see when I was dating my ex she and I ...
It was all just fine
nope, it's fine like it is
Current Experience
anxiety
problems with friends
I want to hangout with friends but I don't have the motivation
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello there, how can I help?", "speaker": "sys", "strategy": "Others" }, { "text": "Hello! I'm just here because recently I haven't felt motivated. I miss my friends and I want to see them and do things, but everytime they offer I am too unmotivated to go out even though I want to. An...
No
Nothing
Current Experience
anxiety
ongoing depression
Going to the store gives me Panic Attacks, driving does as well.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Going to the store gives me Panic Attacks! Driving also makes me highly anxious.", "speaker": "usr" }, { "text": "I am on medication but this only seems to help moderately.", "speaker": "usr" }, { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "te...
Nothing. It was honestly a bit helpful!
Seeker was great
Great website, great task
Current Experience
depression
job crisis
I lost my job Due to COVID-19 , I really work hard for the company for past five years but they just through out from the company.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hai friend how are you?", "speaker": "usr" }, { "text": "Hello! How may I assist you today?", "speaker": "sys", "strategy": "Question" }, { "text": "hey, Mmm I haven't slept.", "speaker": "usr" }, { "text": "It sounds you did not sleep. am I right?", "speak...
The task is very clear and vivid.
very well designed and ease to work
Current Experience
depression
ongoing depression
My younger sister passed away unexpectedly a few months ago in an apartment fire and I am having trouble dealing with this.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi", "speaker": "usr" }, { "text": "hello", "speaker": "sys", "strategy": "Others" }, { "text": "I am having trouble with depression lately after I had a sister pass away a few months ago in an unexpected fire.", "speaker": "usr" }, { "text": "Oh no, i am sorry...
The app works well.
Everything is good.
Current Experience
sadness
ongoing depression
Tomorrow is my daughter's birthday, my oldest daughter who I gave up 37 years ago. I sent her a letter a year ago, at least it is believed that this is her from searcher that helped me. She has not responded to that or other requests from me.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "3" } }
[ { "text": "good morning", "speaker": "usr" }, { "text": "Hi , how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "tired, how about you?", "speaker": "usr" }, { "text": "Good afternoon", "speaker": "sys", "strategy": "Others" }, { "text": ...
is was good to chat with someone, and helpful
no
Current Experience
sadness
problems with friends
I have a friend that has admitted that she was using heroin. She got help and is now on suboxone. However, I am not sure if she is really off the heroin. I will talk to her and it is like she gets sleepy and nods off. I have talked to her and she gets mad and denies and says I am not supporting her getting help and...
{ "seeker": { "initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Are you there?", "speaker": "usr" }, { "text": "Just wanting advise on how to handle this?", "speaker": "usr" }, { "text": "yes i am here, how are you today? what is the problem your having?", "speaker": "sys", "strategy": "Question" }, { "text": "hello im here...
no it helped a lot
nope
i honestly enjoyed the task, and enjoyed the topic that the seeker had. it hit close to home, and i hope i gave some valuable input
maybe explain how to conversation works, in regards to having to pick the topic of your question before sending. as it took me a few minutes to figure out what i was doing.
Current Experience
disgust
ongoing depression
No money to celebrate christiamass
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm doing good", "speaker": "usr" }, { "text": "and you", "speaker": "usr" }, { "text": "I'm doing alright, thank you. I'...
I like everything
The task was easy to complete, and training was detailed.
Not that I see
Current Experience
depression
ongoing depression
I have always felt like this. I am so sad.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "Hi, I'm very depressed and sad.", "speaker": "usr" }, { "text": "Please help", "speaker": "usr" }, { "text": "Please help me I need help", "speaker": "usr" }, { "text": "I'm sorry to hear that. Do you know why you feel depressed and sad?", "speaker": "sys", ...
No I loved it
No
Only that there were so many options and I wasn't sure I was choosing the right one.
Not that I can think of right now.
Current Experience
shame
Procrastination
I have no motivation to finish my work assignments
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm ok. How are you?", "speaker": "usr" }, { "text": "I am good. What is on your mind?", "speaker": "sys", "strategy": "Question" }, { "text": "I have had little motivation to get ...
Current Experience
anxiety
academic pressure
I seem to be failing my senior project by no fault of mine or very little fault of mine and proffessors do not want to hear about it.
{ "seeker": { "initial_emotion_intensity": "4" }, "supporter": {} }
[ { "text": "we work in teams nobody besides me did anything and advisor did never say we where behind or anything", "speaker": "usr" }, { "text": "HI! May I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "yes our team seems to be failling the senior project", "s...
Like the task
Good trial
Previous Experience
anxiety
academic pressure
College finals are next week and I have been sic so I gave them been able to study like I wanted to.
{ "seeker": { "initial_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "hi! Hope you are doing well today", "speaker": "sys", "strategy": "Others" }, { "text": "How may I assist you ?", "speaker": "sys", "strategy": "Question" }, { "text": "Hey! I’ve been better. Just so stressed out! I don’t handle pressure well.", "speaker": "usr" ...
It was a nice task
Previous Experience
sadness
breakup with partner
My partner called me during the summer and has broken up with me.
{ "seeker": { "initial_emotion_intensity": "2" }, "supporter": {} }
[ { "text": "Hello?", "speaker": "usr" }, { "text": "Hello!", "speaker": "sys", "strategy": "Others" }, { "text": "How are you doing tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm doing alright", "speaker": "usr" }, { "text": "How abou...
Unlike last time, I actually got to speak to someone. It felt a little good to talk to someone
way way too slow for the payment
faster responses
Current Experience
anxiety
job crisis
Staying home with my children instead of going to work is making me anxious.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Good afternoon", "speaker": "usr" }, { "text": "Hello! How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I have been better. Staying home due to pandemic has been challenging.", "speaker": "usr" }, { "text": "Me too. I know alot of peo...
Current Experience
depression
breakup with partner
My boyfriend broke up with me after we lost our baby 4 months in.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": {} }
[ { "text": "so my partner broke up with me", "speaker": "usr" }, { "text": "ok sorry to hear that", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "and he left right after we lost our baby", "speaker": "usr" }, { "text": "ok sorry to hear that, ho...
i liked how easy understand everything and how helpful it is.
none, i think its very easy to use
no
i dont think so
Current Experience
anxiety
job crisis
I need to make more money to pay off my credit cards.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "Hi there. How are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "I'm good. Getting cold outside. Temp dropping over 20 degrees. Brr", "speaker": "usr" }, { "text": "Yes, I know! It's supposed to snow this week where I am. So, I understand you are i...
they were understanding
no
There were not enough options as to "strategies". Sometimes there was simply dialogue that did not fit the categories provided.
Same as above.
Previous Experience
sadness
job crisis
I just found out that I was rejected from a job that I interviewed for.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there, how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm feeling really sad. I just found out that I was rejected from a job that I really wanted!", "speaker": "usr" }, { "text": "I am really sorry to hear that. It seems to be ha...
It felt awkward.
I was unsure if we had to keep it going for 15 minutes or if we could stop once we'd reached 10 messages each.
Previous Experience
anxiety
ongoing depression
I have been suffering from general anxiety which gets worse at nights. Sometimes, I cannot pay attention to my work and feel of depressed, anxious, and so on. I look for some help to relieve from the current situation.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "hi there how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi, doing OK. how are you doing?", "speaker": "usr" }, { "text": "I am not so bad. Is there anything you'd like to talk about?", "speaker": "sys", "strategy": "Question" }, { ...
very interesting, but I didn't know I get help from a person from another country
Not really. but the notification sound is very annoying.
Previous Experience
sadness
breakup with partner
i cheated on her
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hello. How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "i'm fine", "speaker": "usr" }, { "text": "how are you doing too?", "speaker": "usr" }, { "text": "Im glad to hear that. I am do...
none
none
i wanted to help more
not that i can think of
Current Experience
sadness
Sleep Problems
I can't sleep at night, struggling to fall or stay asleep.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello my name is Lisa, how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi, I'm Megan. I'm just looking for some help really, I've been feeling down for a while and it's affecting my sleep. I feel tired during the day but cant fall or stay asleep at night.",...
The partner was great.
no
Previous Experience
depression
breakup with partner
I recently broke up with my girlfriend. I have been feeling very lonely and depressed.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "2", "relevance": "4", "final_emotion_intensity": "4" }, "supporter": { "relevance": "4" } }
[ { "text": "hi", "speaker": "sys", "strategy": "Question" }, { "text": "Hello, I am struggling a lot right now", "speaker": "usr" }, { "text": "I'm here for you. what would you like to talk about", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text"...
I don't like that you have to spend 15 mintues in conversation. Some people can reply quick enough, there is no need to wait a whole 15 mintues.
Make it so that you have to exchange the 10 messages without having to spend 15 minutes in the chat window.
no
no
Current Experience
anxiety
job crisis
My company just laid off 5%. I fear I will be next. Anxiety is at all time highs.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, how's your day going?", "speaker": "usr" }, { "text": "Hi, my day is goin well.", "speaker": "sys", "strategy": "Others" }, { "text": "Good to hear, not so much for me.", "speaker": "usr" }, { "text": "I am sorry to hear that, what is going on?", "speak...
Seeker was responsive and gave clear problem.
Website and task is easy.
Current Experience
anxiety
ongoing depression
Had addiction that lead to time in prison. Recently released but things are not falling in place. General anxiety disorder.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi. Is someone there?", "speaker": "usr" }, { "text": "YES, my name is Cheryl. How are ya today?", "speaker": "sys", "strategy": "Others" }, { "text": "Doing ok. Trying to stay busy with a Youtube channel I just started.", "speaker": "usr" }, { "text": "Is ther...
Typing.
None I can think of.
Yes, trying to identify each comment - what strategy was being used - was a hindrance to natural flow.
Maybe identification could come after the conversation ends.
Current Experience
depression
problems with friends
My neighbors are all mad at me, because I was the cause of a mutual friend being evicted from our complex. Her dog attacked my dog and another dog within a week. I reported the incident to apartment management and Animal Control. She was told to get rid of her dog or move. She elected to move, but continued to say ...
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "It's a pretty day, but I'm sad. How are you?", "speaker": "usr" }, { "text": "I'm doing well, thank you for asking! Do you mind me asking what's going on that's making you feel sad?", ...
The only comment I would make is that I needed to ask for suggestions from my supporter. He/she was awesome at reflecting my feelings and empathizing, but I wanted suggestions. Once I asked for that, my supporter provided solid help.
I'm not sure how this could be improved, but I took the test for the supporter role and passed last night. (-: I waited on line for about 20 minutes and was never paired with anyone. There was no way to validate that I had passed the test and/or received compensation for that. If it could be improved to include that...
It took a little bit longer than normal for the chat to end on its own once we were finished with our conversation. Other than that, I really enjoyed helping them!
Current Experience
anger
problems with friends
He became very close with my girlfriend, because of him she changed a lot. now a days our relationship is not that much good.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "hi", "speaker": "usr" }, { "text": "hello", "speaker": "sys", "strategy": "Question" }, { "text": "how are you?", "speaker": "usr" }, { "text": "I am good , how is your side,", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "te...
Nothing, I like this task, It was interesting.
None
Current Experience
fear
job crisis
I am worried that I might lose my job due to the ongoing pandemic and I do not know how I will cope.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, could I ask you for some help?", "speaker": "usr" }, { "text": "hi! how are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "of course! Whst's up?", "speaker": "sys", "strategy": "Question" }, { "text": "Well not too great r...
Previous Experience
anxiety
academic pressure
Finals week has pushed me to my limits and is causing me to be very stressed and moody. Many people in my family are noticing my personality being like a stir-crazy animal.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "***Sigh***", "speaker": "usr" }, { "text": "I am under a lot of stress these days.", "speaker": "usr" }, { "text": "Hello, don't worry, I am here to help. Could you tell me what is going on?", "speaker": "sys", "strategy": "Question" }, { "text": "It is final's...
I thought it dragged on a bit to long.
Increase the size of the avatars. Also, let us choose the avatar of a human,
Nope
No
Current Experience
sadness
breakup with partner
breakup with partner
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "3" } }
[ { "text": "Hi, how are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "HELLO", "speaker": "usr" }, { "text": "how about you", "speaker": "usr" }, { "text": "I'm doing well, is there something I can help you with today?", "speaker": "sys", "...
i like it
no
Very difficult to get details from and define a solution.
Current Experience
depression
ongoing depression
I just woke up and felt sad and I cannot shake the feeling and I just want to cry and never leave bed
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am doing very bad", "speaker": "usr" }, { "text": "Bad days can be rough, can you tell me more about it?", "speaker": "sys", ...
The other person took forever to respond each time and the conversation didnt flow well
Make the person respond faster.
I thought this was an entertaining hit. I want to make sure that I am credited as I did not end the task but it said conversation was over.
I can not think of anything.
Current Experience
fear
job crisis
I got an email from my job that they will not extend my job and will have to leave.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Thanks for the help I guess?", "speaker": "usr" }, { "text": "hi there what is it you would like to chat about today", "speaker": "sys", "strategy": "Question" }, { "text": "I got an email from my job that they will not extend my contract and I will have to leave the job",...
The task had a human like feel to it, didn't feel judged
None
usefull chat
functionality is all good
Current Experience
anxiety
breakup with partner
I miss my girlfriend, I feel I have no one in my life.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello there and Happy Holidays! I hope you are feeling okay at the moment?", "speaker": "sys", "strategy": "Question" }, { "text": "I am not, this is a very hard time of the year for me.", "speaker": "usr" }, { "text": "I am really sorry to hear that. Please know that I am...
I liked the lady I was interacting with.
No
Seeker left too early :(
Current Experience
disgust
job crisis
my boss does not care about my and there is no guidance complete ignorance due to the fact that I am a female in a male domain
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "my boss/ director basically ignores me because I am female in a male domain, I work any time of day or night and I get nothing but grief from him", "speaker": "usr" }, { "text": "anyone there", "speaker": "usr" }, { "text": "I can understand feeling neglected in a male dominat...
felt helpful
not having to input strategy every step
Current Experience
fear
academic pressure
Worried about my parent's reaction to my exam grades
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hi, how are you?", "speaker": "sys", "strategy": "Others" }, { "text": "I'm alright, thanks", "speaker": "usr" }, { "text": "But I am a bit worried about the academic pressure I am facing", "speaker": "usr" }, { ...
My partner was incredibly understanding and offered great advice
the pop ups that continually got in the way of my selecting the strategy, and made it annoying and take too long to respond.
Take the pop ups off or make it optional to view them. They are intrusive and annoying for the most part.
Current Experience
depression
ongoing depression
Feeling depressed and doesn't feel doing like anything.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi", "speaker": "usr" }, { "text": "Hi, I am here to support you in anyway that I can how is your day going?", "speaker": "sys", "strategy": "Question" }, { "text": "I am feeling very low. Negative thoughts are all around me. I am loosing interest in day to day work.", ...
Current Experience
sadness
ongoing depression
I just found out that my husband has small cell cancer. We are very scared because there is a 25% chance of remission. I have been crying off and on and trying to be strong but it is tough. I understand that it is hard on him but he has been mean or treating me like I am stupid.
{ "seeker": { "initial_emotion_intensity": "3" }, "supporter": {} }
[ { "text": "I believe that I can get over this time in my life but I need support.", "speaker": "usr" }, { "text": "What are you having a problem with?", "speaker": "sys", "strategy": "Question" }, { "text": "My husband has cancer.", "speaker": "usr" }, { "text": "I have b...
No I loved it
No
No I really enjoyed the task.
No
Current Experience
depression
ongoing depression
i feel so depressed because of this pandemic and job stress.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": {} }
[ { "text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "i am stressed to the core.", "speaker": "usr" }, { "text": "What is stressing you out? Maybe I can encourage you.", "speaker": "sys", "strategy": "Question" }, { "text": "i ca...
none.it was helpful to me.
none
I didn't like that the partner quit chatting and I was waiting to say goodbye but nothing happened. Seemed uncomfortable for me. She seemed helped but didn't end the convo.
Current Experience
sadness
ongoing depression
My partner is abusing me for not earning money..I feel like ending my life instead of all the abuses being faced in life.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi..Iam in severe kind of depression and stress.", "speaker": "usr" }, { "text": "Iam married for 7 years and have 2 kids..My partner never liked me and he only used me as a sexual toy .he is abusing me physically and sexually .", "speaker": "usr" }, { "text": "I feel like the...
no
no
Current Experience
depression
Sleep Problems
I am having real trouble sleeping and it's bring me down so much.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you feeling?", "speaker": "sys", "strategy": "Question" }, { "text": "Tired, very tired!!", "speaker": "usr" }, { "text": "Oh? How come so tired?", "speaker": "sys", "strategy": "Question" }, { "text": "Because I can't sleep... I don't know w...
No
No
Current Experience
sadness
job crisis
recently i lost my job
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": {} }
[ { "text": "I lost my job recently that's why I'm very sad.", "speaker": "usr" }, { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "So you lost your job that is why you are sad right?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { ...
everything went good
its good
After it ended did not know if I could leave.
To make it easier to leave.
Current Experience
anxiety
job crisis
My job is based on demand and the current economic state makes less demand.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello! How can I help today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am worried about the security of my job in this economic climate", "speaker": "usr" }, { "text": "I understand. We are in a time of change and uncertainty. Why are you worried about you...
Too long
It works well.
Previous Experience
depression
ongoing depression
I was really depressed for a really long time as I couldn't find a job whilst I was in college and this really effected me
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "Hey", "speaker": "usr" }, { "text": "hi, how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "not good", "speaker": "usr" }, { "text": "oh! what happen?", "speaker": "sys", "strategy": "Question" }, { "text": "Everything is ok",...
Current Experience
sadness
problems with friends
Fights on my friends circle some conversation going to long and some bad talking to both of us.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "4" }, "supporter": { "relevance": "2" } }
[ { "text": "Yes", "speaker": "usr" }, { "text": "hi", "speaker": "usr" }, { "text": "Hello! How are you?", "speaker": "sys", "strategy": "Question" }, { "text": "fine what about you", "speaker": "usr" }, { "text": "I'm doing great, thank you for asking!", "...
nothing
its good
I enjoyed the opportunity to help a real person with their daily life problems. It helped me remember the moments where I went through a similar situation, and it made me feel good about overcoming the situation. it also made me feel good to be able to share my experience with someone else who needed help.
Some of my words seemed to get "cut off" in the text message boxes (blue). This formatting technical difficulty might make it hard for some people to understand my message.
Current Experience
sadness
problems with friends
I have no close friends who live locally, they are all in other cities
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello! How are you tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "Hey. It's the middle of the day where I am located and I'm well thanks. I have the day off work today.", "speaker": "usr" }, { "text": "Oh! I live in KY and it's 8 pm at night! lol Well, g...
No
No
I liked how we were in similar situations.
The chat breaks words in awkward places.
Current Experience
depression
job crisis
I can't seem to find a job that I find satisfying and feel like working for a big company just isn't for me but it's all I know.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there", "speaker": "usr" }, { "text": "Hey, how's it going?", "speaker": "sys", "strategy": "Question" }, { "text": "Not bad but I'm just getting fed up with work. working for a big corporate just bored me to tears. It's all I know and I feel trapped like I can't escape...
No
Nothing
Current Experience
anxiety
academic pressure
I am having trouble managing all 7 of my college classes and extracurricular activities.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "Hi, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Not too great, honestly.", "speaker": "usr" }, { "text": "Oh no, I'm sorry to hear that. Is there something in particular that's wrong?", "speaker": "sys", "strategy": "Question" ...
Partner responded very quickly
No, everything ran very smoothly
The words wrap weird, would be nice to see entire words instead of linebreaks in the middle
Current Experience
anxiety
job crisis
End of job contract
{ "seeker": { "initial_emotion_intensity": "3" }, "supporter": {} }
[ { "text": "Hi there", "speaker": "usr" }, { "text": "Hello, Merry Christmas Eve", "speaker": "sys", "strategy": "Others" }, { "text": "And to you", "speaker": "usr" }, { "text": "You doing alright?", "speaker": "usr" }, { "text": "How are you today? I am burie...
The quality of conversation did not feel high. It felt as if my partner was giving out canned responses, partly because they did not personalise/familiarise the situation towards me. A trained conversation partner would effect more empathy.
Provide a training guideline for supporters.
was fine
was fine
Previous Experience
depression
ongoing depression
My dog died about a month ago and I've just been feeling very depressed. I can't move on yet.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, it's nice to meet you.", "speaker": "usr" }, { "text": "Thank you. How are you?", "speaker": "sys", "strategy": "Question" }, { "text": "Honestly, I've been feeling very depressed lately. My dog died a month ago and I've just been feeling very empty.", "speaker"...
No
No
Current Experience
anxiety
job crisis
My kids are driving me crazy now that we are all having to work and school our kids from home. My husband and I both work from home now because of Corona. My 15 year old boy and 8 year old girl argue after they finish schooling and my husband and I are still working. It is starting to interrupt the quality of our work,...
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi!", "speaker": "usr" }, { "text": "How may I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "What suggestions do you have for unruly kids who argue when their parent nee...
no
no
Current Experience
depression
ongoing depression
I have naturally suffer from clinical depression
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "hello! How are you?", "speaker": "sys", "strategy": "Others" }, { "text": "So im struggling to figure things out in my life. I feel lost and im not sure if its just the depression or if its more.", "speaker": "usr" }, { "text": "Im hanging in there. Thanks for asking. How ...
The person was very good to talk to
Previous Experience
sadness
problems with friends
Ive been trying to get with some of friends to hang out maybe just for a couple hours just to catch up. But no-one seems like they want to be bothered due to covid. But the other day I called this particularly person and she said that they were all out having lunch, So why wasn't I included?
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Is there anyone online", "speaker": "usr" }, { "text": "Yes, what can I do for you?", "speaker": "sys", "strategy": "Question" }, { "text": "Im trying to get a little advise about a situation that has me down.", "speak...
N/A
N/A
Current Experience
anxiety
Issues with Children
my kids wont listen to me
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi! How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "The struggle is real my kids act as if they dont hear me which causes me to become overwhelmed and loud then they dont wanna listen anymore. I am well today and you/", "speaker": "usr" }, { "te...
was fine
was fine
It was fun!
No, really enjoyed the training
Current Experience
sadness
breakup with partner
My partners and I are not on the same terms. Need some emotional support.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "HI", "speaker": "usr" }, { "text": "Anyone there?", "speaker": "usr" }, { "text": "Hello?", "speaker": "usr" }, { "text": "Is anyone there?", "speaker": "usr" }, { "text": "Hi there I am so sorry", "speaker": "sys", "strategy": "Others" }, {...
None
None
Wish it were longer
Wish there was more bonus
Current Experience
shame
ongoing depression
I HAVE NOT worked in 4 years and i feel very ashamed
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "HI, I am wanting to listen. How are you?", "speaker": "sys", "strategy": "Question" }, { "text": "I can understand reaching out can be difficult and want you to know that I am here for you and would like to help in any way that I can.", "speaker": "sys", "strategy": "Restateme...
it was great
it was perfect
Current Experience
depression
ongoing depression
My uncle passed away a couple of days ago and I have really been going through it because I have lost 5 other family members this year
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hello, how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi, I'm doing alright I suppose", "speaker": "usr" }, { "text": "how about yourself?", "speaker": "usr" }, { "text": "I am doing well. I've been handling the pandemic surprisingl...
Conversation feels rushed so not enough time to try to help the partner.
I think making strategies easier to choose by using easier to understand classifications would speed up the conversation a bit.
Previous Experience
anger
problems with friends
I was already having a really bad day, from a run in I had with a very rude lady. Then I received a text from someone who I thought was my friend. She felt like I haven' t been there for her because I didn't pick up her call. I honestly didn't see her call and definitely would've got back to her, if I saw her call. She...
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hello how are you?", "speaker": "usr" }, { "text": "I'm doing well. How are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "Not so well as per my message previously.", "spe...
Current Experience
sadness
ongoing depression
can't find a job/path in life
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, How may I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi, just needed some support for an issue", "speaker": "usr" }, { "text": "Sure, I'd be glad to help you. Can you tell me more about the issue?", "speaker": "sys", "strategy": "Q...
no
works well
no
no
Current Experience
anxiety
ongoing depression
I am depressed staying at home due to COVID.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi", "speaker": "usr" }, { "text": "hello there, how are you", "speaker": "sys", "strategy": "Others" }, { "text": "Doing well. How are you?", "speaker": "usr" }, { "text": "Good, im ok thanks. What would like to discuss?", "speaker": "sys", "strategy":...
No
No
no
no
Previous Experience
guilt
breakup with partner
I see a text message from my ex-wife's phone that states "you look sexier now that you did this morning." I was the major sign that my marriage was in trouble and why would my wife cheat on me.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "1" }, "supporter": { "relevance": "3" } }
[ { "text": "Hi there, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Doing well. How are you?", "speaker": "usr" }, { "text": "Im great, whats on your mind?", "speaker": "sys", "strategy": "Question" }, { "text": "Have you experienced...
no
I like it.
no it was fine, i dont think they knew what role they were in though
it worked great
Current Experience
shame
Alcohol Abuse
I am drinkin beers almost every day
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Good morning", "speaker": "usr" }, { "text": "Hello, good morning! How are you today?", "speaker": "sys", "strategy": "Others" }, { "text": "Not too bad just wanted to talk with you about my alcohol addiction if you don't mind.", "speaker": "usr" }, { "text": "...
the length of time it took to input messages. however if you're training AI (are you?) I understand that that would take time.
Current Experience
anxiety
ongoing depression
My son is a recovering meth addict and has relapsed again. After two weeks of using he admitted himself back into rehab as he as done many times in the past without a lot of success. I am afraid it will be the same this time, that he will get out of rehab and then start using again.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "HI, how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am not doing well. I am very worried about my son's chances of recovery after so many relapses and frustrated because I know there is really nothing I can do to change things for him.", "speaker": "u...
Sometimes the supporter took a while to respond but that wasn't a big deal. Other than that, it was a nice conversation.
I can't think of anything. The site is very user friendly and the task is easy and self-explanatory.
A very natural convo!
None
Current Experience
sadness
ongoing depression
Loneliness. Just tired of being alone and feeling isolated. This is the time of year when family gatherings happen, but I live alone.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Good afternoon. Hope you are surviving he virus", "speaker": "usr" }, { "text": "Hello, I hope you are as well. Is anything the matter?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "I am just looking for a friend to chat with.", "speaker":...
Other than the wait time is was good.
Just improve the wait time so the person knows there is another and not a bot.
No i really enjoy these tasks.
Nope!
Current Experience
anxiety
job crisis
COVID-19 made me lose my beautiful job which I admire a lot and I am searching for another one which is not fort coming. Please what can I do now?
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4" }, "supporter": { "relevance": "4" } }
[ { "text": "Good evening! How are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "Good evening! I am good", "speaker": "usr" }, { "text": "What would you like to talk with me about? I am happy to listen.", "speaker": "sys", "strategy": "Question" ...
Not at all
This is awesome! I can't think of any
Previous Experience
anxiety
job crisis
I hate my job but I am scared to quit and seek a new career.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello, what would you like to talk about?", "speaker": "sys", "strategy": "Question" }, { "text": "I am having a lot of anxiety about quitting my current job. It is too stressful but pays well", "speaker": "usr" }, { "text...
Partner was very supportive
More guidance in conversation or examples
Current Experience
depression
ongoing depression
I am feeling very depressed due to work load
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hi, how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "I am not doing well. I am feeling very depressed due to work load and current household situation", "speaker": "usr" }, { "text": "I'm sorry t...
It was hard for the individual to open up at the beginning. It's difficult to ask questions if the person does not want to talk about their personal problems. Even though the problem was not solved it worked out in the end and the individual was happy.
When someone does not really open up, I have to keep asking questions to understand their issue more. Some people won't talk unless you keep asking them questions. Meaning I would be using the questions option a lot. I get errors saying I'm using the same button, but it's for a good purpose. I don't know how to solve t...
Previous Experience
fear
job crisis
I have been unemployed for the last month or so and I don't see any real job opportunities out there right now.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, are you having a good day?", "speaker": "sys", "strategy": "Question" }, { "text": "not doing good as I am stressed pretty badly due to the fact that I have been unemployed and can't find a job.", "speaker": "usr" }, { "text": "I am really sorry to hear that - it...
I liked how my partner listened and tried to cheer me up.
no
Current Experience
shame
job crisis
Used to have a high paid job but quitted and moved right before pandemic. Now that I couldn't find any job even if I lower significantly my expectations in salary.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, how are you feeling?", "speaker": "sys", "strategy": "Question" }, { "text": "Feeling blue in my situation", "speaker": "usr" }, { "text": "Not sure when the situation of job searching would be improved", "speaker": "usr" }, { "text": "I have applied every ...
No, the responses are real and genuine
Having to choose a strategy every time was distracting
This is a great idea, I'm glad I got to participate
Current Experience
fear
job crisis
I will be losing my job in january. I am very fearful about finding a new one.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Good evening", "speaker": "sys", "strategy": "Others" }, { "text": "Hello. I will be losing my job in January. I am very worried (1)", "speaker": "usr" }, { "text": "I am sorry to hear that. Why is it that you are losing your job?", "speaker": "sys", "strategy": "Q...
no
no
Seeker was great
Website is great, task is great
Current Experience
depression
ongoing depression
I just feel really depressed all the time, I feel like my life has no meaning
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "Not so great today to be honest, have been trying to think of things I can do to make my life having meaning but I am struggling", "speaker": "usr" }, { "text": "I hear you, it's diff...
They gave good advice and suggestions
No
I'm not an expert
it's too long
Previous Experience
disgust
problems with friends
A friend keeps talking lies
{ "seeker": { "initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "good thanks. you?", "speaker": "usr" }, { "text": "Doing well it's a bit cold here", "speaker": "sys", "strategy": "Others" }, { "text": "Oh well, it is a xmas time", "spe...
no
no
It was great love helping people
Just offer more
Current Experience
anxiety
ongoing depression
Not having enough money to pay my bills.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi how are you today?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "Hi, I'm stressed and anxious today", "speaker": "usr" }, { "text": "Oh no! I'm sorry to hear that. What's going on?", "speaker": "sys", "strategy": "Question" }, {...
No
No
It was perfect!
Everything worked great, flowed easily
Current Experience
anxiety
job crisis
Work is extremely stressful. I work 12 hour days and I feel like I have no time to do the things I like.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "HI", "speaker": "usr" }, { "text": "Hi there! How are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm doing good, hbu?", "speaker": "usr" }, { "text": "I'm good! It's a beautiful evening where I am. What's on your mind?", "speaker": ...
I loved this! Connected so well with my partner
N/A
My partner and I said goodby
No
Previous Experience
sadness
breakup with partner
I broke up with my partner last month and I'm in a funk
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello. How are you tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm hanging in there. I'm in a funk.", "speaker": "usr" }, { "text": "I'm sorry to hear things aren't going to well. What's the problem in a nutshell?", "speaker": "sys", "strategy...
I loved it, great person to talk to
no it works great
I liked helping someone.
The chat actually cuts off words in the middle. It's rather strange to read.
Previous Experience
anxiety
academic pressure
I am worried about my grades after I reviewed a low pass in my Geology class this semester. I plan to apply to law school after I graduate and worry about how this will impact that.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello. Thank you for listening to my disunion.", "speaker": "usr" }, { "text": "situation", "speaker": "usr" }, { "text": "you are so welcome. How are you", "speaker": "sys", "strategy": "Question" }, { "text": "i am okay but i am stressed about this", "spe...
no
no
Current Experience
anxiety
problems with friends
Some former friends of mine have remained friends with a person who abused me and stood up for them in court.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, how are you?", "speaker": "usr" }, { "text": "Hi, I am doing well thank you, how are you doing?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "I'm okay, just a little stressed", "speaker": "usr" }, { "text": "is there anything s...
I liked talking to someone supportive
I loved it all
I enjoyed this task
Everything was perfect
Current Experience
anxiety
academic pressure
I am having lot of stress due to my upcoming exams.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi", "speaker": "usr" }, { "text": "hello", "speaker": "sys", "strategy": "Others" }, { "text": "I am unable to focus on my studies due to stress. I am afraid that I am gonna fail.", "speaker": "usr" }, { "text": "so you mean you are afraid you will fail becaus...
none
none
Current Experience
anxiety
problems with friends
I am nervous and anxious about my status with my friends. I am not sure what I mean to them and if I am easily replaceable.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Are you able to see my situation I typed?", "speaker": "usr" }, { "text": "Is there someone there?", "speaker": "usr" }, { "text": "Sorry I'm here, please tell me you problems", "speaker": "sys", "strategy": "Affirmati...
I did not really like not knowing the information the supporter was given.
Maybe a better or more accurate timer of how much of the conversation has gone by.
Current Experience
sadness
ongoing depression
I have had six people die this month, and I have been quarantined for 5 weeks with COVID-19.
{ "seeker": { "initial_emotion_intensity": "4" }, "supporter": {} }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi", "speaker": "usr" }, { "text": "How is everything", "speaker": "sys", "strategy": "Question" }, { "text": "Not the best. I have been quarantined for 5 weeks with COVID-19 (tested positive), so...
This supporter was very much on point and helpful. The responses showed that my comments were being listened to and the comments were positive, encouraging, and acknowledged my concerns.
Although we chatted for 45 minutes and exchanged over ten turns each, the system said the conversation was not complete.
Current Experience
depression
breakup with partner
Currently going through a divorce because wife is cheating. We just got married earlier this year. I'm hurt and broken that she just switched me off.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how are you doing right now?", "speaker": "sys", "strategy": "Question" }, { "text": "HI! Not good. I'm sad right now. I'm mad and angry all together.", "speaker": "usr" }, { "text": "So you are not having a good time at the moment? Can you tell me a little more ...
I actually really liked having someone to talk to.
I think it's great
Current Experience
depression
ongoing depression
I feel depressed. I hate the holidays. I don't want to pretend to be happy around my family for christmas.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "Hello", "speaker": "usr" }, { "text": "I am depressed", "speaker": "usr" }, { "text": "I'm sorry you are depressed. What's going on?", "speaker": "sys", "strategy": "Affirmation an...
Not really
No
Not mobile friendly
Make it more mobile friendly.
Current Experience
jealousy
problems with friends
My friend Rick is a jerk. He's got an awesome new Corvette that he brags about constantly knowing full well I ADORE Corvettes, want one badly, and can't afford one. We've been friends for a long time but he insists on rubbing this in my face every chance he gets! He thinks it's funny. I'm wondering if I should just not...
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hey.", "speaker": "usr" }, { "text": "Hello, what's on your mind today?", "speaker": "sys", "strategy": "Question" }, { "text": "Just wondering what I can do to deal with my cocky annoying friend Rick and his new car", "speaker": "usr" }, { "text": "(as above)"...
Really thoughtful advice that hit home! They really listened to me!
Nope!
Previous Experience
anxiety
job crisis
i'm doing a bad job at my job and there are rumors i'll be fired soon. i am a newscaster at a small radio station. basically this job is too much for me. i feel tremendous pressure.
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "How can I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "i think i'm about to get fired from my job. i feel tremendous pressure. the uncertainty is kiling me.", "speaker": "usr" }, { "text": "I'm so sorry to hear that you are about to lose your job. Tha...
no
no
Current Experience
fear
academic pressure
I am close to failing school and I dont know what to do
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hello :)", "speaker": "usr" }, { "text": "how are you", "speaker": "usr" }, { "text": "I'm good. How can I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "Im feeling...
Everything was good
Current Experience
depression
breakup with partner
I have recently broke up with my girlfriend which has caused me great sadness
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there", "speaker": "sys", "strategy": "Others" }, { "text": "Hello", "speaker": "usr" }, { "text": "How's it going?", "speaker": "sys", "strategy": "Others" }, { "text": "Not that great unfortunately", "speaker": "usr" }, { "text": "How about...
Not at all! It made me feel way better!
Nope, I feel like this is a great way for people to reach out
I enjoyed it. Got their mind off of their issue
Nope - it's great
Current Experience
sadness
ongoing depression
I recently lost my grandmother and today grief came out of nowhere for the first time in a few weeks. Feeling very down.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hello, Not too bad considering but not feeling the best I've felt in awhile", "speaker": "usr" }, { "text": "How are you?", "speaker": "usr" }, { "text": "Im doing fi...
No it works great
yes maybe a button for just pleasentrys like saying hello and goodbye.
Current Experience
anxiety
job crisis
Nowadays, I get anxious thinking about my job stability.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "3" } }
[ { "text": "Hi. How are you doing today?", "speaker": "usr" }, { "text": "I am doing pretty well. There's a beautiful sunset outside right now. How are you?", "speaker": "sys", "strategy": "Others" }, { "text": "Good to hear. Stressed and anxious nowadays due to this pandemic.", "...
Conversation was very helpful. Learned a lot.
The flow of the conversation felt disorganized. It was hard to put all of the messages into a certain category.
Current Experience
sadness
breakup with partner
I am breaking up with my spouse
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi", "speaker": "usr" }, { "text": "Hello, what can i help today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am going through a bad breakup", "speaker": "usr" }, { "text": "I am sorry to hear that, when did it happen?", "speaker": "sys", ...
I liked talking to someone about things
no
Current Experience
anxiety
Sleep Problems
I haven't been able to sleep well worried about so many things.
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hey! How are you?", "speaker": "sys", "strategy": "Others" }, { "text": "I am hanging in there, how are you doing?", "speaker": "usr" }, { "text": "Im doing good :) How you doing hanging in there?", "speaker": "sys", ...
It said partner left
Current Experience
depression
job crisis
lack of job has been a problem
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "hello \\", "speaker": "usr" }, { "text": "How can I help?", "speaker": "sys", "strategy": "Question" }, { "text": "am affected by depression how can you help me", "speaker": "usr" ...
no
no
No it was good fun
Current Experience
sadness
ongoing depression
I feel invisible wherever I go. No one seems to notice me or wants to talk to me. I try to make conversation but nothing seems to work. I just get overlooked like I am not even there.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how are you feeling at the moment?", "speaker": "sys", "strategy": "Question" }, { "text": "Okay for the most I guess.", "speaker": "usr" }, { "text": "Is there anything you'd like to open up about today?", "speaker": "sys", "strategy": "Question" }, ...
Everything was okay, actually easier to talk to a stranger or someone not involved with the situation.
So far it seemed well thought out.
Current Experience
anger
breakup with partner
My boyfriend broke up with me, but we live together and have roommates. Now he is turning the roommates against me.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "I am sooo pissed at my ex.", "speaker": "usr" }, { "text": "Hai", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { "text": "hi", "speaker": "usr" }, { "text": "why?", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { ...
i liked the anonymity which allowed me to be honest about my feelings
its very good, actually
No
No
Current Experience
depression
Appearance Anxiety
I think that i am gaining weight and hard as i try I can not keep it off and i am getting vry put down.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there.", "speaker": "usr" }, { "text": "Hello. How are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am feeling pretty down about my appearance.", "speaker": "usr" }, { "text": "I get that way too. Is there any particular caus...
Waiting on another mTurker to join
Waiting on another person to join